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HiveWatch, a physical security software company reimagining how organisations keep their people and assets safe, announced a breakthrough in enterprise security operations using Anthropic’s Claude AI technology to transform traditional security monitoring from reactive alert processing into strategic intelligence operations. The new HiveWatch® AI Operator uses Claude’s advanced language understanding and reasoning capabilities to intelligently filter and contextualise security alerts, dramatically reducing false alarms while spotting complex threats. AI Operator AI Operator is customisable based on existing SOPs and is able to acknowledge, analyse, escalate The AI Operator is customisable based on existing Standard Operating Procedures (SOPs) and is able to acknowledge, analyse, escalate, and respond to alarms in real-time. It does this while maintaining meticulous incident records, reducing the opportunity for human error. "Physical security teams protect some of our most valuable assets, yet they're drowning in data and false alarms," said Ryan Schonfeld, Co-Founder & CEO, HiveWatch. Physical security teams  Schonfeld added: "By collaborating with Anthropic to deliver the AI Operator to our initial Fortune 500 customer base, we're not just adding AI to existing systems – we're fundamentally reimagining how companies protect their people and assets in an increasingly complex threat landscape." Physical security teams manage over $300 billion in annual security spending, yet face a critical challenge: operators spend most of their time processing alerts, many of which are false alarms, leaving minimal capacity for strategic security work.  Impactful and preventative initiatives  The HiveWatch AI Operator is a force multiplier that reduces operator turnover, missed incidents The HiveWatch AI Operator is a force multiplier that reduces operator turnover, missed incidents, and cost, ultimately allowing the team to focus on more impactful and preventative initiatives to reduce risk for the business and keep assets and people safe. "Claude's ability to understand complex security protocols, reason about multiple data streams, and explain its decisions makes it uniquely suited for security operations," said Jamie Neuwirth, Head of Startups at Anthropic. HiveWatch's platform Neuwirth added: "Through HiveWatch's platform, Claude works alongside security teams, augmenting their expertise by rapidly processing alerts and providing contextual insights that help professionals make better-informed decisions." "When security teams and AI work together this way, professionals can focus their expertise on strategic threat analysis and critical response planning, while maintaining full visibility into the AI's decision-making process." Early adopters among fortune 500 enterprises The union marks a pivotal moment in updating an industry that has stayed largely unchanged The collaboration marks a pivotal moment in modernising an industry that has remained largely unchanged as it releases to an initial group of Fortune 500 enterprises ready to revolutionise physical security through advanced AI integration. Initial early customers include a $300 billion public technology company, a $200 billion life sciences company, a $150 billion marketplace, a $30 billion Fortune 500 retailer, a $30 billion public gaming company, and a healthcare system – all of whom have requested to remain anonymous because of security implications. Strategic security analysts "HiveWatch stands apart with their enterprise-scale security platform," said the confidential $300B public technology company’s Chief Security Officer. "We anticipate their AI Operator will transform how we approach security operations, enabling our team of operators to evolve into strategic security analysts while strengthening our entire global security program." The HiveWatch AI Operator will be available to enterprise customers starting in January 2025. Early access programs have already begun with select Fortune 500 companies across the financial services, technology, healthcare, retail, and life sciences sectors.

Hikvision has hosted its 2024 HikTech Star Tour in Hangzhou, China. Over 100 tech talents from around the globe have gathered for a three-day immersive experience aimed at exploring cutting-edge innovations, sharing insights, and building a vibrant global tech community under the theme "Connecting Stars for Brilliance." In the months pioneering up to the event, Hikvision sparked a wave of creativity on global social media through the HikTech Star Show, encouraging tech enthusiasts worldwide to showcase and share their innovative ideas. The campaign received thousands of original video submissions and attracted millions of views. "These numbers are astounding," remarked Allen Tang, Vice President of Hikvision International Business Centre. "But what's truly touched us are their stories and boundless creativity." Hikvision’s AIoT innovations The event began with an exclusive tour of Hikvision's headquarters and exhibition hall With great anticipation, the HikTech Stars arrived in Hangzhou to participate in a series of engaging activities. The event began with an exclusive tour of Hikvision's headquarters and exhibition hall. Participants explored the company's latest technologies, including advancements in AIoT, machine learning, and intelligent security solutions. Interactive demonstrations offered an in-depth look at products that are shaping the future of various industries. Hikvision's commitment  "I wasn't expecting such high quality and such a diverse range of products. Since we're in the security industry, we typically see only a small part of what Hikvision offers. But coming here, I've discovered so many more aspects. It all looks fantastic—it feels like the future," said a HikTech Star who has been familiar with the brand for years. They also visited Hikvision's cutting-edge manufacturing facility in Tonglu, located on the outskirts of Hangzhou, gaining a unique glimpse into advanced production processes, automation, and quality control measures that drive the company's innovation. The factory tour highlighted Hikvision's commitment to excellence and its continuous pursuit of technological advancements. Latest products and solutions In the product experience zones, the HikTech Stars interacted with Hikvision's products and solutions A highlight of the event was the opportunity for participants to get hands-on experience with emerging technologies. In the product experience zones, the HikTech Stars interacted with Hikvision's newest products and solutions. Live demonstrations showcased real-world applications across various sectors—including transportation, retail, healthcare, and more—allowing them to test innovative devices and software and gain insights into how these technologies can be applied in their respective fields. Hikvision's product and R&D teams Led by Hikvision's top engineers and experts, these sessions inspired new ideas and encouraged collaborative problem-solving. During technical seminars and discussions, participants engaged in open dialogues with Hikvision's product and R&D teams.  Topics covered future industry trends, technological challenges, and opportunities to shape the next generation of tech solutions. This exchange fostered a spirit of innovation and underscored the importance of collaboration in driving industry progress. Hikvision's one-stop SMB solutions Commenting on the release of Hikvision's one-stop SMB solutions that day, Benjamin Njenga Mwithiga from Kenya remarked: "Now you can accurately provide your client with a solution simply by keying in the information." "Within a few steps, the Hik-Partner Pro gives you the precise solution to present to the client, which is really nice." Advancing together with a global tech community Hikvision recognised the best video creators who excelled in the previous HikTech Star Show The event concluded with the eagerly awaited HikTech Star Night, a gala evening celebrating the participants' outstanding performance and contributions. The atmosphere was vibrant as attendees gathered to honour exceptional achievements. During the gala, Hikvision recognised the best video creators who excelled in the previous HikTech Star Show. As one of the award recipients, Vitor Luiz Lopes Andrade from Brazil said, "Words can't fully express how I feel. It has been an amazing experience to be here together at this huge event from Hikvision. Seeing our guys on the stage made me realise how important our work is—our efforts have been recognised. Let's celebrate! Let’s connect stars for brilliance!" Outstanding achievements Moreover, Hikvision announced its first global HikTech Ambassadors, marking a significant milestone that reflects the deepening of collaboration and a shared vision for the future. "With your support, we're confident that we can reach new heights and make a real impact," Allen Tang stated. "Tonight, we celebrate your outstanding achievements and demonstrate our strengthened, long-term partnership." He continued, "The HikTech Star Tour is more than an event; it's a movement toward collective innovation. By bringing together diverse talents and ideas, we're laying the groundwork for technologies that will shape a better world."

According to a Cloud Security Alliance report, 55% of organisations experienced a SaaS cybersecurity incident within the past two years. While apps typically offer basic security features, MSPs still need to implement additional measures to protect client data from breaches, leaks and cyberattacks. This means going beyond the default security provided by SaaS platforms and actively managing potential risks specific to each client’s environment. Let’s review seven SaaS security best practices to ensure the clients’ environments are thoroughly protected. Inadequate backup measures Perform Regular Backups - In a 2024 survey by Backblaze, only 42% of those who experienced data loss over the past year said they could restore all their data. Unsuccessful data recovery is largely due to inadequate backup measures. Online backup solutions create encrypted copies of business-critical files and store them on remote servers. This layer of data protection allows users to recover their clients’ information during incidents like physical disasters, hardware failure or cybersecurity incidents like ransomware attacks. By including regular data backups in the SaaS cloud security strategy, users: Reduce downtime: Performing regular backups allows for quick restoration of systems and data following a security incident, minimising delays and interruptions to critical business operations. Protect data in case of cyberattacks: Maintaining secure, clean backups of client data is a safeguard against attacks such as ransomware, which can encrypt critical files and make them inaccessible. Enhancing password strength Control Data Access - Implementing MSP best practices for granular access controls ensures only specific individuals can view, edit or share information within SaaS environments. This approach reduces the risk of data breaches by limiting exposure to potential threats. Practical methods for implementing this type of security control include: Role-based access: Assign file and system permissions based on roles to ensure users only access the data necessary for their job functions. Complex password policies: Enforce passwords of at least 12 characters with a minimum complexity to enhance password strength and protect against brute-force attacks. Multi-factor authentication (MFA): Mandate multiple forms of identity verification to access data, reducing the risk of unauthorised access even if login credentials are compromised. Advanced authentication methods: Use authenticator apps or hardware tokens for additional verification. Analysis of application performance Effective SaaS security monitoring requires vigilant tracking and analysis of application performance Continuously Monitor Applications and User Behavior - Effective SaaS security monitoring requires vigilant tracking and analysis of application performance, system health and user behavior. These insights help create benchmarks, enabling users to detect suspicious activity more easily and quickly respond to threats. For example, tracking user behavior patterns could reveal an unusual login from a location where the company has no employees, which is a clear indicator of compromise. Unusual user activity Leverage Security Alerts - Cybersecurity alerts are automatic notifications sent when a potential threat or security breach is detected. Leveraging these alerts enhances the ability to employ SaaS security measures to respond to possible vulnerabilities, such as unauthorised access attempts or unusual user activity. Users can enable security alerts in the following ways: Email notifications: Receive notifications in the email inbox for quick access and review. Mobile alerts: Set up alerts to go directly to the phone, so users can take immediate action even when they are away from their desk. PSA tool integration: Manage alerts within the professional services automation (PSA) tool for a streamlined workflow. These application integrations let users track and respond to security incidents directly within the PSA system, ensuring no missed alerts and documented response actions. This proactive approach to managed IT support service allows them to prioritise risks MSPs like Zephyr Networks use SaaS security alerts to protect their customers’ cloud applications 24/7, uncovering and responding to potential threats before they become larger security issues. This proactive approach to managed IT support service allows them to prioritise risks rather than reactively using resources to fix problems. Learn how to build a robust software stack with their guide for MSPs. SaaS application security efforts Automate Remediation - Automating remediation process helps address and mitigate threats without human intervention, streamlining SaaS application security efforts. Applying predefined responses, like locking an account if suspicious logins are detected, might minimise the escalation of an attack. Benefits of automated remediation include: Accelerated responses: Enabling immediate action when a threat is detected reduces the time it takes to contain and neutralise it. Reduced alert fatigue: Addressing specific alerts with automated remediation minimises the number of notifications the security team needs to manage daily. Minimised human errors: Automating remediation ensures consistent and accurate responses to threats. Optimised resources: Eliminating repetitive remediation tasks improves overall efficiency by allowing the team to focus on other tasks. Undermine security efforts The 2023 Cloud Security Study shows that human error is responsible for 55% of cloud-based data breaches Provide Security Awareness Training - The 2023 Cloud Security Study shows that human error is responsible for 55% of cloud-based data breaches. This statistic illustrates the importance of educating clients on best practices, reducing the likelihood that they perform actions that could undermine security efforts. Our partner Zephyr Networks, for example, offers regular training and awareness programs as part of its all-encompassing approach to managed cybersecurity. These sessions empower their customers with the knowledge they need to be well-versed in essential practices to prepare them to handle day-to-day threats. This education reduces employee-led breaches and promotes a strong security culture. Discover how to make a case for security awareness training. Strong security culture Take Proactive Measures - By anticipating and addressing potential threats proactively, users enhance SaaS security posture management, ensuring the clients’ operations remain smooth and uninterrupted, even in case of cyberattacks. Get started with these proactive measures: Regular browser and device updates: Ensuring all access points to the SaaS apps are up-to-date with the latest security patches closes potential gaps in the vulnerability protection. Business continuity planning: Developing and testing a plan for data recovery minimises disruptions in the event of an incident by ensuring users have clear procedures for restoring critical systems and information to maintain operations. Risk management: Regularly assessing and prioritising potential security threats helps users manage their resources more effectively. Implement best practices for SaaS security  With SaaS Alerts, users improve their ability to protect the customers and critical MSP tools from evolving threats. Their SaaS security platform: Monitors customers’ SaaS applications 24/7 for unusual user behavior Automates remediation of compromised accounts, mitigating potential damage  Syncs alerts with the PSA console for faster response times Creates detailed reports allowing users to show value to customers

Integrity360, one of the pioneering pan-European cyber security specialists, announced the launch of its Managed dSOC Services, an advanced security monitoring solution powered by Darktrace's AI-driven technology and Integrity360’s cyber security expertise. The partnership allows Darktrace customers to gain access to an expert team dedicated to ensuring continuous, real-time monitoring, with around-the-clock expertise that internal teams may lack and to fully optimise and benefit from the capabilities of the platform. Managed dSOC Service Integrity360’s Managed dSOC Service directly handles this challenge by offering a fully driven service The Managed dSOC Services are tailored to support businesses with proactive threat detection, rapid incident response, and continuous optimisation of their security investments, ensuring comprehensive protection against constantly evolving threats. According to a recent report from Gartner, organisations that do not optimise and manage their cyber security solutions effectively may see a 30% increase in security incidents over the next three years. Integrity360’s Managed dSOC Service directly addresses this challenge by offering a fully managed service that takes the burden off internal teams, allowing businesses to focus on growth while ensuring optimal protection. Darktrace ActiveAI Security Platform “As organisations look to invest in AI-driven security tools like Darktrace, their internal teams may lack the time or skills to fully leverage them to their greatest benefit. Integrity360’s Managed dSOC fills a crucial gap for those organisations, helping them maximise their cyber security posture and reduce risk." "Not only that, but Integrity360 experts build on the Darktrace ActiveAI Security Platform’s AI-driven detection and response with tailored services like proactive threat hunting and enhanced breach monitoring to provide an even greater level of protection,” says Eloina Pesce, Vice President of Channel, Darktrace. Real-time security insights Darktrace’s platform offers unparalleled threat detection and real-time security insights For Integrity360’s Darktrace customers, Integrity360’s Managed dSOC Services represent a critical enhancement to their cyber security investment. Darktrace’s platform, powered by advanced AI, offers unparalleled threat detection and real-time security insights.  Augmenting this with Integrity360’s service capacity and expertise to fully manage the system will help organisations harness the platform’s full potential. Companies with a managed service like Managed dSOC will experience enhanced security optimisation, increasing further their return on investment from their Darktrace platform. Benefits of Darktrace investment Integrity360’s Managed dSOC enables customers to fully capitalise on the benefits of their Darktrace investment, from 24/7 active monitoring to bespoke reporting and continuous AI model optimisation, ensuring clients not only detect threats in real time but also respond swiftly and strategically. With Integrity360’s specialised support, organisations can rest assured that their Darktrace environment is optimally configured, continually adapting to emerging cyber threats, and delivering maximum risk reduction. Traditional security operations Managed dSOC service goes formal security functions by not only managing day-to-day monitoring “Through our partnership with Darktrace, we’re bringing an unmatched level of expertise and proactive support to our clients, allowing them to unlock the full potential of their cyber security investment,” said Brian Martin, Director of Product Management at Integrity360. “Nobody else can extract the same level of value out of the investment that we can, with this level of service and expertise underpinning it 24x7. Our Managed dSOC service suite brings this additional value within reach of all organisations irrespective of size, resources, or skill levels.” The Managed dSOC service goes beyond traditional security operations by not only managing day-to-day monitoring but also providing ongoing tuning and optimisation, incident support, and threat analysis to keep clients’ defences agile and aligned with current threats. Three distinct tiers Integrity360’s Managed dSOC Services are available in three distinct tiers: Managed dSOC: Core operational monitoring and breach detection, with daily reports for complete visibility and monthly health check. Managed dSOC+: Adds 24/7 active monitoring, high-value asset tagging, and periodic threat reviews for a more robust approach to security. Managed dSOC + MDR: Delivers advanced capabilities including threat response and proactive threat hunting. Advanced threat detection Cyber security requires rigorous oversight and constant adaptation to new risks These flexible options allow businesses to select the level of support they require, from foundational monitoring to advanced threat detection and response, ensuring scalability as needs evolve. Cyber security requires rigorous oversight and constant adaptation to new risks and Integrity360’s Managed dSOC Service addresses a prevalent universal challenge for most organisations: the cyber security skills and resource gap. Integrity360’s dedicated team of Darktrace experts ensures that every deployment is tailored to the client’s specific needs, refining configurations and implementing high-value security protocols to reduce exposure and enhance incident management. Advanced AI capabilities As threats like ransomware, advanced phishing attacks, and supply chain compromises continue to surge, Integrity360’s Managed dSOC Services offer an essential service for companies seeking to strengthen their security posture while mitigating the complexity associated with managing AI-driven solutions. Managed dSOC Services represent a critical tool for businesses in high-risk sectors such as finance, healthcare, retail, government, and more, providing a comprehensive solution that combines advanced AI capabilities with expert oversight. By maximising the potential of Darktrace, organisations can minimise risk and confidently protect their critical assets.

NAKIVO, a pioneering provider of backup and disaster recovery solutions, proudly announces the release of NAKIVO Backup & Replication v11. This landmark release introduces the most extensive set of features to date. Designed to address modern data protection needs, v11 introduces capabilities that improve backup flexibility, security, and usability. Agentless backup for Proxmox VE Proxmox VE has become a mainstream virtualisation solution, offering the flexibility, scalability, and affordability that appeal to organisations of all sizes. With the release of NAKIVO Backup & Replication v11, customers can now seamlessly protect their Proxmox VE environments. The new functionality provides several powerful capabilities, such as: Agentless VM backups, eliminating the need for guest OS agents. Incremental backups using native change tracking for fast backups. Multiple backup targets, including local, cloud, S3-compatible platforms, deduplication appliances, and tape. Enhanced cybersecurity with encryption and immutability for backups in local and cloud repositories. Full VM recovery and granular restore options to any location. Cloud backup for Microsoft 365 Customers can now back up Microsoft 365 data directly to popular public clouds, including Amazon S3 Backing up Microsoft 365 data to the cloud is essential for ensuring continuous data access, meeting compliance requirements, and reducing on-premises storage costs. With the latest NAKIVO Backup & Replication v11 release, customers can now back up Microsoft 365 data directly to popular public clouds, including Amazon S3, Wasabi, Azure Blob, Backblaze B2, and other S3-compatible storage targets. This feature allows businesses to safeguard their Microsoft 365 data, enhancing resilience and enabling quick recovery in case of data loss. Ransomware and other threats With the Backup Copy feature, customers can also create multiple backup copies and store them in various locations—whether on tape, in the cloud, on S3-compatible storage, or network shares—strengthening disaster recovery strategies. To defend against ransomware and other threats, customers can apply encryption and immutability to Microsoft 365 backups stored locally or in the cloud, ensuring data remains protected, secure, and readily accessible when needed. Spanish language support NAKIVO is expanding its global presence by introducing full Spanish language support With NAKIVO Backup & Replication v11, NAKIVO is expanding its global presence by introducing full Spanish language support. This enhancement empowers Spanish-speaking customers to seamlessly navigate and manage their data protection in their native language, providing a more intuitive user experience. Additionally, customers now have access to a comprehensive range of resources in Spanish—including website, educational content, and user documentation—ensuring they can fully leverage NAKIVO’s offerings and make the most of their backup and recovery solutions. NAS backup NAKIVO Backup & Replication v11 allows businesses to protect their NAS file shares with flexible backup options. This feature allows backups to be securely stored in public clouds, including Amazon S3, Wasabi, Azure Blob, Backblaze B2, other S3-compatible storage, deduplication appliances, and tape. To ensure data redundancy and align with the 3-2-1 backup best practice, customers can create backup copies and send them to a range of destinations, including local, cloud, and tape. This approach provides multiple layers of data protection, with copies stored in various locations both onsite and offsite, enhancing data resilience and availability. For added protection, customers can enable immutability for file share backups, preventing ransomware attacks and unauthorised modifications. Source-side backup encryption NAKIVO Backup & Replication v11 raises source-side backup encryption, data security NAKIVO Backup & Replication v11 introduces source-side backup encryption, enhancing data security by encrypting backups directly at the source. This method protects data by ensuring it is encrypted before it leaves the original system. With source-side encryption, customers gain an extra layer of security for sensitive information, reducing exposure to cyber threats. Additionally, this feature allows for the encryption of self-backups that contain critical NAKIVO system configurations, preserving the integrity of backup settings. For secure and streamlined key management, source-side encryption integrates with AWS Key Management Service (KMS), adding a layer of protection for encryption keys and reducing risks associated with key handling. Backup from NetApp storage snapshots NAKIVO Backup & Replication v11 expands the Backup from Storage Snapshots feature to include NetApp FAS and AFF storage arrays. Customers can back up their VMware VMs stored on these devices from storage snapshots. This reduces the time required to perform backup, replication or recovery tasks and minimises the impact on production environments. Supported storage devices now include NetApp FAS, NetApp AFF, HPE 3PAR, Nimble Storage, Primera, and Alletra. Federated repository Federated Repository allows clients to create a scalable storage pool from multiple repositories With the v11 release, NAKIVO introduces the Federated Repository, a flexible and resilient storage solution designed to streamline backup management. The Federated Repository allows customers to create a scalable storage pool from multiple repositories, or “members,” which automatically work together to ensure continuous operation. If a repository reaches capacity or becomes inaccessible, backups are seamlessly redirected to available members, ensuring uninterrupted protection and access to data. Over data storage This flexible setup allows customers to easily scale storage capacity by adding or removing members as needs change, optimising resource use without unnecessary costs. Additionally, customers can migrate backups across members or lock specific members to prevent new data writes, providing control over data storage while keeping management simple and efficient. This solution enables businesses to manage large data volumes with confidence, minimising downtime, and maximising storage efficiency. Tenant Overview Dashboard MSPs can proactively identify and resolve issues across multiple systems at once by analysing job status NAKIVO Backup & Replication v11 introduces the Tenant Overview Dashboard, a centralised tool designed for MSPs to monitor and manage all tenants in one place. This addition to the MSP Console provides a real-time view of all tenant activities, resources, and performance metrics in a single dashboard. MSPs can proactively identify and resolve issues across multiple systems at once by analysing job status, resource usage, and error logs. They can also plan resource allocation based on tenants’ real needs and usage patterns to ensure optimal utilisation and cost savings. With a bird’s-eye view of the entire managed ecosystem, MSPs can streamline their routine management tasks, reduce manual efforts, and optimise resource and licence allocation. Real-time replication BETA v11 has expanded the scope of the Real-Time Replication (Beta) for VMware functionality to cover VMware vSphere 8.0. Customers can now create replicas of VMware VMs running on vSphere 8 and keep them updated as changes are made, as frequently as once per second. Immutable backups on NEC HYDRAstor storage Clients can enable immutability for backups stored on NEC HydraStor systems Customers can now enable immutability for backups stored on NEC HydraStor systems to prevent malicious actors from encrypting or tampering with data and ensure recoverability in case of a cyberattack.  “With v11, we’re introducing features that align with today’s demands for flexible data protection, increased security, and multilingual support,” said Bruce Talley, CEO of NAKIVO. Feature availability Talley added: “Our goal with this release is to provide a comprehensive solution that supports data resilience for businesses worldwide.” NAKIVO Backup & Replication v11 is available for download. Customers can either update their version of the solution or install the 15-day Free Trial to check how the new features work.

Lloyd’s List has been the trusted source for news and intelligence about the global shipping industry for nearly 300 years. Now its award-winning journalism and expert analysis are available instantly, anywhere, with the launch of the new Lloyd’s List App.  Available on the App Store for iOS users and Google Play store for Android devices, the new Lloyd’s List App has a suite of customisable features to keep users connected to the trends, issues and events that matter in maritime, including:  Real-Time Maritime News: the latest shipping updates, market trends and industry developments, in one place, at the press of a button. Custom Alerts: personalised notifications for breaking news, daily briefings and sector-specific updates. In-Depth Reports & Analysis: get expert analysis and industry-pioneering reports-on the go. Lloyd’s List Podcast The App offers direct access to the Lloyd’s List Podcast, the go-to place for pioneers in maritime to share industry insights. It also provides a personalised gateway to the latest intelligence on key topics such as markets, risk, sanctions, decarbonisation, insurance and finance.   Lloyd’s List subscribers are invited to download the App and log in using their current website credentials. Non-subscribers can sign up, for free, to access specially curated content and receive general notifications. Lloyd’s List Intelligence The new App is part of the exciting growth of the brand masterminded by the parent company Since its inception as a weekly update pinned to the wall of a London coffee house, Lloyd’s List has set the standard for maritime information.   The new App is part of an exciting evolution of the brand masterminded by parent company, Lloyd’s List Intelligence, built around the ethos: ‘data driven, technology enabled’. Adopted new technology “Just as the shipping industry has evolved and adopted new technology over the past 300 years, Lloyd’s List has moved with the times and ensured that our subscribers continue to get the best quality information delivered when and how they need it,” explained Lloyd’s List editor in chief Richard Meade. Adam Sharpe, VP, Editorial for Lloyd’s List Intelligence added: “Our customers have told us about the need to get access to Lloyd’s List as easily as possible when they are on the move, as well as cutting through the noise and focusing on the news and analysis most relevant for them. The Lloyd’s List app delivers this and more.”

Choosing the appropriate fingerprint technology for a given application is dependent on factors including the required level of security and matching accuracy, the desired capabilities and features, and the usability to achieve adoption and productivity goals. A successful evaluation process will help ensure that this mature and proven user authentication method performs as expected. Fingerprint biometric advantages The speed, simplicity, accuracy, and cost-effectiveness of the fingerprint method have made it among the most widely used for biometric authentication across industry sectors ranging from banking and finance, retail, and healthcare, to government and law enforcement. It performs biometric technology’s “something you are” function while offering unique characteristics that make it particularly valuable for many applications. Unique identifier The fingerprint biometric has the permanency of being reasonably stable and consistent over time Among these characteristics is the pervasiveness and special nature of the fingerprint -- almost everyone has one, and each is a unique identifier. The fingerprint biometric has the permanency of being reasonably stable and consistent over time. It is also easy to acquire, measure, and process. High adoption rate Another key attribute of a fingerprint biometric is its ability to be protected against threats ranging from abuse and misuse to theft, imitation, and substitution. When it is used with recognition techniques the resulting solution performs with a combination of accuracy, speed, scalability, and ease of use. Fingerprint biometric solutions also have the highest adoption rate among biometric authentication solutions according to an industry report published by Payments Journal. Three interrelated components There are three basic components in any fingerprint biometric system as shown in Figure 1:  capture (using a sensor that can capture even the most difficult finger types); liveness detection (using the Presentation Attack Detection – or PAD – technique); and matching (including preventing rejection of a legitimate user). Biometric algorithm The sensor captures and pre-processes the fingerprint data. It must be able to successfully capture fingerprint images for a range of skin types and print conditions under diverse temperatures, humidity, light, surface oil, dust, dirt, and other environmental conditions. A biometric algorithm then extracts minutiae data about the fingerprint ridges (endings, bifurcations, islands, etc.) and their orientation and position. PAD technique Implementing a presentation attack detection (PAD) technique at this stage activates the fingerprint biometric system’s second key element: liveness detection. This verifies the fingerprint’s authenticity and that it belongs to a living person. The system’s third element – matching – occurs after the PAD-verified fingerprint dataset has been securely stored as a record, known as a template, inside an enclave with cryptographic protection. Check for liveness The corresponding template of the legitimate user is then retrieved from secure storage When the fingerprint is presented for matching, it is rechecked for liveness. The corresponding template of the legitimate user is then retrieved from secure storage and the process of matching the fingerprint with this template is executed. This must be completed accurately and without rejecting a legitimate user. Types of fingerprint sensing technologies There are four prevailing categories of sensing technologies used with fingerprint readers: optical, capacitive, thin-film transistor (TFT), and multispectral imaging (MSI).  Optical and capacitive method Optical is the most mature sensor technology and offers the benefits of a compact size, good capture Optical is the most mature sensor technology, and offers the benefits of a compact size, good capture and matching performance, a small enough size to fit in most desktop environments or shared workstations, and a high level of accuracy at a cost-effective price point across all use cases. The capacitive method, on the other hand, is less prone to fake finger attempts while also offering a thin and compact size for space-limited applications, the power efficiency to support battery-operated devices, and the ability to handle both indoor and outdoor lighting conditions. TFT technology The third technology goes a step further in capture accuracy. TFT technology can accurately recognise the smallest fingerprint features with ultra-high resolution and is used either as a larger-size matrix capacitive proximity detector (capacitive fingerprint sensor) or a larger-area matrix light detector (optical fingerprint sensor). It is ideal for in-the-field mobile identification applications that require a cost-effective, ultra-slim, and lightweight solution with low power consumption. MSI technology MSI technology differs from all three approaches, projecting multiple colors of light into the finger from different angles to collect both surface and subsurface biometrics data. It captures the most difficult fingerprints of diverse demographics, in a wide range of challenging environments. HID has used this patented technology in fingerprint readers that are compliant with ISO 30107-3 PAD Level 2 for advanced anti-spoofing against fraud. The technology also improves matching and offers sophisticated endpoint security that prohibits cyber criminals from gaining unauthorised access to networks by turning fingerprint readers into secure endpoints. Best practices for technology selection Much is expected of the current fingerprint solutions, including delivering a low total cost of ownership Much is expected of the current fingerprint solutions, including delivering a low total cost of ownership. There are three top considerations: security, suitability, and usability. Each is important and the best approach is to strike a balance between all three. Following are the questions to ask during the selection process: Security: What is the regulatory environment? Financial and government services, healthcare, and law enforcement are some examples of highly regulated sectors with elevated security compliance requirements. Are there mandates in place for advanced capturing and biometric authentication specifications? How important is it to ensure anti-spoofing through liveness detection? Will endpoint security be required so that, if the fingerprint device is hacked, no network, system, or data behind the firewall will be impacted? Suitability: Where will the biometric technology be implemented? There will be additional considerations if it is to be embedded in portable, battery-operated devices that require low power consumption. Where will the technology be used? Will it need to fit into small spaces or be used in challenging indoor or outdoor conditions and environments? Will durability be important? Some deployments will face unpredictable weather and difficult lighting conditions for image capture. Will the technology be used for mission-critical border control or a more common – and less demanding -- commercial use? Usability Is it critical that the technology easily and consistently perform capture and matching? Will there be high volumes of fingerprint captures and matches? Is “friction frustration” a concern? If so, the solution must perform matching quickly and accurately to sustain high levels of user productivity. Will the fingerprint device be used by one person exclusively, or multiple people in a shared workstation setting? How diverse is the user population? Some readers are designed to handle all types of fingerprints and diversified demographics. Different applications  Fingerprint biometrics is a proven solution to address real-world challenges, each with its requirements The answers to these questions will help determine the best choice of fingerprint technology. Different applications apply fingerprint biometrics to very different use cases but in all cases. It is a proven solution to address real-world challenges, each with its requirements. For instance, in a healthcare clinician’s terminal area or a similar shared environment with limited space, a durable, low-profile capacitive sensor may be the right answer. For an organisation in a highly regulated, mission-critical environment like a bank or border control agency, advanced technologies such as MSI readers may be needed to avoid the serious repercussions of a spoofed identity or the rejection of a legitimate one. Requirements for a biometric solution These are just a few of the requirements to consider when choosing a fingerprint solution. In banking and finance, alone, fingerprint biometrics is used for applications ranging from transacting at the ATM to customer onboarding (eKYC), compliance (AML/KYC), and fraud prevention.  The retail sector adds even more, including age verification, loss prevention, point of sale (POS) security, self-service checkout, and secure time and attendance.  Law enforcement organisations have their unique requirements, using fingerprint biometrics for background checks, criminal booking, crime investigation, inmate management, mobile identification, and more. For government agencies, typical applications include benefits distribution, border security, citizen ID, employ authentication (SSO/MFA), and voter registration. Each application requires a thorough assessment of the best fingerprint technology for the job. The right touch The right solution will deliver the optimal balance of security, suitability, and usability Fingerprint biometric solutions empower a wide range of use cases with the simple touch of a finger. The right solution will deliver the optimal balance of security, suitability, and usability based on an analysis of criteria including specific application requirements, the characteristics and size of the user population, and challenges posed by environmental conditions. Accuracy, efficiency, and security The world faces increasingly dangerous fraud, account takeover, and impersonation threats. As industries and enterprises work to improve and evolve their identity and access strategies to combat these threats, fingerprint biometrics continue to prove their value through solutions that meet the key selection criteria while delivering the highest levels of accuracy, efficiency, and security.

With the rise of organised retail crime (ORC) making headlines, retailers are grappling with the dual challenge of safeguarding both their staff and store assets, while addressing the economic pressures that impact profitability and consumer demand.  RFID technology The key lies in identifying effective solutions to counter the current surge in ORC, enabling retailers to secure their vulnerable staff and protect inventory for paying customers. Technology plays a crucial role in supporting brands on this mission, with RFID technology continuing to be a valuable solution. It aids retailers in gaining better control over retail crime, leveraging inventory data.  The ongoing surge in retail crime  Inflation has elevated the challenges around affording items, prompting criminals to target the retail sector Seen as a global issue, the British Retail Consortium recently reported that incidents of theft have increased by 27% across 10 of the largest cities in the UK, with some cities reporting up to a 68% increase. In the US, retailer Target reported an inventory loss of $500 million for 2023, amounting to a 100-basis point hit to gross margins in 2023. The current surge in theft is not attributed to a singular cause. Inflation has elevated the challenges around affording items, prompting criminals to target the retail sector. Lack of preventive measures A significant contributing factor is the lack of sufficient preventive measures by law enforcement, which in some cases has led to a rise in more severe incidents. However, the implementation of technologies like RFID allows retailers to efficiently build cases against criminals, putting them in a stronger position when it comes to reporting thefts.  Not all retail crimes are orchestrated by large entities or executed through sophisticated methods. Some stores have seen a reduction in staff numbers and, as a result, there are fewer people on the shop floor, making it easier for shoplifters to carry out their activities unnoticed. The true impact of retail crime  Over 70% of retailers believed the threat of ORC had increased over the past five years, according to a recent survey The impact of retail crime on businesses extends beyond financial and economic consequences; it has also led to a surge in violence against retail staff, an ongoing trend elevated by the pandemic. Over 70% of retailers believed the threat of ORC had increased over the past five years, according to a recent survey conducted by the National Retail Federation. This escalation in violence not only results in immediate repercussions but also contributes to long-term mental health issues for staff, fostering an atmosphere of insecurity that has compelled some retailers to close their physical stores. Policy implementation Given the challenge of staff retention across various businesses, addressing retail crime becomes an even more urgent matter. Additionally, retailers are wary of their employees facing potential danger and the prospect of legal action. Consequently, many have implemented policies prohibiting employees from actively intervening when confronted with shoplifters.  Privacy concerns with facial recognition Retail crime also affects customers, as businesses seek to offset losses by raising prices Retail crime also affects customers, as businesses seek to offset losses by raising prices, further burdening financially strained consumers. The presence of visible security systems not only makes stores more hostile but also diminishes the overall customer experience. While facial recognition technology is considered a potential solution, privacy concerns have emerged in its various applications.  Today’s problems, yesterday’s solutions Retailers are resorting to historic measures such as steel cables, physical monitoring, or plastic screens to resolve customer issues. However, the reality is that these solutions are unfit for solving the problem, causing friction for both customers and staff.  Digital solutions The newer approach involves equipping retail staff with body cams and providing new training The newer approach involves equipping retail staff with body cams and providing new training to deter shoplifters. Some stores are even offering the police discounted food and beverages to encourage their presence.  The responsibility lies with management teams to seek effective solutions. In an era dominated by data and technology, retailers must shift their focus from traditional security methods to digital solutions that align with the challenges of today’s society and modern retail environments.  Shrinkage When discussing theft or organised retail crime, retailers commonly use the term "shrinkage," referring to not only theft but the broader issue of lost inventory. Additional drivers of shrinkage include damage, fraud, and internal theft.  A significant problem arises as losses are often based on guesswork and estimates rather than concrete numbers. Retailers may lack a comprehensive understanding of their inventories, further increasing the issue of shrinkage.  Combating shrinkage  Utilising RFID technology notably helps in boosting inventory accuracy Some retailers still struggle with limited knowledge of the whereabouts of items, a challenge heightened by the issue of shrinkage. Utilising RFID technology notably helps in boosting inventory accuracy. This enhancement enables retailers to obtain a clearer understanding of their inventory and the precise locations of items.  Comprehensive strategy Changes in the in-store experience have highlighted the relevance of RFID, especially as self-service checkouts encounter double the shrinkage levels compared to traditional checkout stores.  To combat retail theft effectively, a comprehensive strategy should involve the integration of labels, deactivation, electronic article surveillance, and data analytics. This combination works synergistically to reduce shrinkage and enhance product availability.  Retail data analytics platforms RFID data can swiftly alert nearby stores, providing an opportunity for staff to monitor shop floors Linking hardware to an underlying data analytics platform empowers retailers to make more informed decisions. Retail data analytics platforms delve into alarms, deactivations, and visitor metrics, providing a deeper understanding of theft patterns.  RFID technology drives efficiency by pinpointing frequently stolen items, allowing for the identification of theft patterns. In instances of flash mobs in major metropolitan areas, RFID data can swiftly alert nearby stores, providing an opportunity for staff to monitor shop floors and incoming customers. Real-time optimisation  The crucial question remains whether both shoppers and retailers are prepared to shoulder the responsibility for these additional precautions. Nevertheless, these changes leverage data more effectively, optimising loss prevention strategies almost in real-time rather than relying on biannual inventory counts, therefore transitioning from static to dynamic loss prevention.  Holistic approach Striking a balance between security measures and providing a seamless shopping experience is key In a retail environment, not all items require protection, and prioritising the safeguarding of the most frequently stolen and valuable items can significantly impact shrinkage.  A holistic approach to retail theft is imperative, considering the entire journey of an item through the retail environment. Striking a balance between security measures and providing a seamless shopping experience is key.  Protection without hindrance  As stores move towards being checkout-free, retail criminals (or ORC gangs) will be presented with lucrative opportunities to steal, so retailers need to be one step ahead by introducing unobtrusive and effective technology solutions. For example, case building can be improved with item-level data.  RFID data offers a more precise means of assessing the value of stolen items compared to relying solely on CCTV. It provides detailed insights into the specific items removed from the store and the timing of these incidents. This proves beneficial in tracking repeat offenders.  Increased visibility with a proactive approach The modern retail environment continues to evolve and criminals are never far behind. RFID technology plays a crucial role in minimising shrinkage by enhancing inventory visibility. Moreover, it leverages the power of data to stay ahead, enabling better predictions of retail crime and the formulation of prevention strategies. This proactive approach allows for the implementation of more tailored solutions to alter outcomes positively.

Amidst the challenges of a prevailing economic downturn, the retail sector finds itself grappling with an unparalleled rise in incidents of shoplifting, theft, and burglaries. The disconcerting scenes witnessed on London’s Oxford Street in August 2023,​ where crowds gathered, looting as many stores as possible, sent shockwaves across the nation’s retailers. This alarming surge in retail crime has put retailers on high alert, as they contend with a rising tide of security concerns.  Shoplifting concerns Recent data from the Union of Shop Distributive and Allied Workers (USDAW), has raised alarming concerns: shoplifting rates have surged by an unprecedented 24%.​ In the first half of 2023 alone, there were approximately 8 million reported shoplifting incidents. With the ongoing burden of the cost of living crisis and the approaching festive season, it is expected that these figures will keep surging.  Implementing robust security measures Theft and prevention strategies cost retailers approximately £2 billion in 2021/2022 While more help from the Government to support retail workers and the businesses shoplifters target is certainly needed, the implementation of robust security measures will significantly contribute to deterring these crimes from occurring in the first place. British retailers spend millions on tools to deter and catch shoplifters inside stores, from CCTV and security guards to electronic tagging and alarms. The Grocer reported that theft and prevention strategies cost retailers approximately £2 billion in 2021/2022. Despite these initial costs, other threats are at play beyond the shop floor. Break-ins by criminal gangs For many large town centre stores and supermarkets, and units in retail parks, the rear doors and delivery areas are commonly targeted by criminal gangs. It’s not uncommon for thefts to occur from pallets or cages that have been unloaded from lorries and sit waiting to be moved into the building. After-hours break-ins are a risk for all store owners too, particularly over the festive season when a lot of high-value stock has been delivered to shops and supermarkets. Addressing anti-social behaviour  The additional fencing was deemed an essential measure to safeguard the community Anti-social behaviour also poses a challenge for retailers. In 2022, an Aldi based in Derby​ invested in security fencing to protect staff and deter loitering groups. The additional fencing was deemed an essential measure to safeguard the community, as dangerous items were frequently found outside the store, including weapons and hypodermic needles.  So how do physical security solutions such as fencing and gates help better protect retail establishments such as supermarkets and edge-of-town retail park shops? Fencing and gates: a critical component of retail security  1. Risk assessment and target hardening  A thorough risk assessment will identify potential weak spots that require protection. ‘Target hardening’ involves implementing physical security measures that become more robust as they approach the target. This helps deter intruders while ensuring ease of access for customers and staff.  2. Effective perimeter security  Opt for difficult-to-climb security fencing that provides a robust obstacle against thieves, vandals, and intruders Selecting fencing solutions according to the potential threats, site characteristics, and topography is crucial. It is important to specify fencing that strikes a balance and maintains a welcoming appearance while safeguarding external areas of the store or warehouse from potential harm and unauthorised access. Solid fencing which provides concealment can help to conceal expensive goods and remove them as a target for opportunistic theft.  Opt for difficult-to-climb security fencing that provides a robust obstacle against thieves, vandals, and intruders. I recommend selecting a sufficiently tall and robust fence such as an acoustic barrier. Its noise-reducing properties are often beneficial for these types of sites too.  3. Controlling vehicular speeds and access  To enhance security, consider controlling vehicular speeds and access. One effective approach is the installation of bollards at the ends of traditional high streets. This practice is already commonplace as a means of safeguarding against hostile vehicle attacks, but it can also play a pivotal role in preventing quick getaways of vehicles involved in potential heists. Additionally, employing road blockers and sliding gates at the rear entrances of delivery areas would serve to fortify security further. These measures can help in delaying vehicles, allowing for necessary checks to be conducted.  4. Balancing security with aesthetics  The presence of high-security fencing can also make a site more of a target for vandals and burglars Another challenge is avoiding creating an imposing presence, especially important for areas situated near residential communities. The presence of high-security fencing can also make a site more of a target for vandals and burglars. To minimise this risk consider specifying timber fencing and traffic barriers to secure car parks, providing both security and a welcoming atmosphere for shoppers.  Taking an integrated approach Combine secure perimeter fencing with effective lighting in places with shaded areas and at doors, gates, and shop windows, alongside Perimeter Intrusion Detection Systems (PIDS), and strategically placed CCTV. These measures will hinder unauthorised entry and escape, increasing the likelihood of detection and apprehension.  Prioritising employee wellbeing  Installing robust security fencing, complemented by CCTV, good lighting, and guarding, creates a safe environment Installing robust security fencing, complemented by CCTV, good lighting, and guarding, creates a safe environment for employees. This not only safeguards their well-being but also provides peace of mind that they are protected effectively in the case of a burglary or crime.  When selecting security products for retail sites, it is advisable to opt for items that have undergone rigorous testing and carry relevant certifications for their security level. Each component should meet industry-specific standards for its intended purpose and originate from manufacturers accredited under ISO 9001:2015. This ensures a high standard of quality and reliability in safeguarding the premises.  High-quality security fencing As the cost-of-living crisis continues, crime rates increase, and the festive season approaches, the time to act and implement on-site security is now. By investing in comprehensive security measures, retailers can protect their assets, employees, and customers, ensuring a safer and more secure shopping environment for all. High-quality security fencing is also a sound investment, that requires little or no maintenance once installed. The best fencing solutions are extremely weather-resistant, and won’t suffer from rust or corrosion. With all sectors preparing to ride the rapids of recession in the coming year, improving on-site security while selecting cost-effective measures, is one surefire way to protect your people, your property, and your profits from harm. 

Companies at GSX 2023 emphasised new ways that technologies such as artificial intelligence (AI) and the cloud can address long-standing issues in the security market. Among the exhibitors at the event in Dallas were companies seeking creative ways to apply technology, lower costs, and make the world a safer place. Reflecting on the exhibition, here are some additional takeaways. Expanding AI at the edge  i-PRO is a company reflecting the continued expansion of edge AI capability in the security market. Today, more than half of the company’s lineup supports AI at the edge so the customer has a wide choice of form factors when seeking to leverage the feature set.  AI processing relay, extended warranty i-PRO is increasing their warranty period from 5 to 7 years, which could be a lifetime warranty in some cases I-PRO also has an “AI processing relay” device that accepts non-AI video streams and applies edge analytics. AI has progressed from a high-end technology to a feature available in a variety of cameras at different price points. i-PRO is also increasing its warranty period from 5 to 7 years, which could be a lifetime warranty in some cases depending on a customer’s refresh schedule and lifecycle management. Active Guard, MonitorCast The company’s video management system (Video Insight) is continuing to build new features including “Active Guard,” an integrated metadata sorter. Their access control platform, MonitorCast, is a Mercury-based solution that is tightly integrated with Video Insight. Their embedded recorders now have PoE built in.  “We can move at a faster pace to fill out our product line since leaving Panasonic,” says Adam Lowenstein, Director of Product Management. “We can focus our business on adapting to the market.” Emphasis on retail and other verticals  Shoplifting is a timely issue, and retail is a vertical market that got a lot of attention at GSX 2023. “We see a lot of retailers who are primarily interested in protecting employee safety, but also assets,” says Brandon Davito, Verkada’s SVP of Product and Operations. “Shrinkage is a CEO-level priority.”  “Retailers are getting more engaged with security posture, instead of letting perpetrators walk,” Davito adds. Intrusion detection Verkada has an intrusion product that will notify a central station if there is an alarm On the alarm side, Verkada has an intrusion product that will notify a central station if there is an alarm, and operators can review videos to confirm the alarm. Other capabilities seeking to discourage trespassers include sirens, strobes, and “talkdown” capabilities.  International expansion Verkada continues to expand internationally with 16 offices in all, including Sydney, Tokyo, and London. The core value proposition is to enable customers to manage their onsite infrastructure more simply, including new elements such as PTZ cameras, intercoms, and visitor management. Verkada emphasises ease of use, including a mobile application to allow access to be managed across the user base. Forging partnerships “We are committed to the channel and industry, and we continue to build relationships and expand our reach,” says Davito. Among the industry relationships is a new partnership with Convergint, which was hinted at during the show and announced later the same day. They are also expanding their partnerships with Schlage, Allegion, and ASSA ABLOY.  Working with other verticals They offer new features for K -12 schools, and a new alarm platform is easier to deploy and manage Verkada has also found success across multiple other verticals, notably healthcare, where they integrate with an electronic medical records system. They offer new features for K-12 schools, and a new alarm platform is easier to deploy and manage. They are integrating wireless locks to secure interior doors in schools, looking to secure the perimeter, and installing guest management systems. Transitioning the mid-market to the cloud  Salient is squarely focused on the “mid-market,” a large swath of systems somewhere between small businesses and enterprise-level systems. Pure cloud systems are not as attractive to this market, which has a built-out infrastructure of on-premise systems. Adding a camera to an existing system is easier and less expensive than tying it to the cloud. Benefits of cloud It’s a market that may not be ready for the pure cloud, but there are benefits to be realised from adding a cloud element to existing systems. “We are continuing to augment our premise-based solutions with added cloud capabilities and flexibility,” says Sanjay Challa, Salient’s Chief Product Officer.  The feedback Salient hears from their customers is “I want to own my data.” The hybrid cloud approach offers the right mix of control, flexibility, and unit economics. Cloud add-on capabilities We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive" Cloud add-on capabilities include bringing more intelligence about system operation to the user via the cloud. Over time, Salient expects to sell more cloud-centric offerings based on feedback from integrators and customers. “We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive over time,” says Challa.  Vaidio AI technology Salient seeks to be a transition pioneer to help customers realise the path to the cloud. Their approach is “crawl, walk, run,” and helping customers make the transition at each stage. Salient has added AI to its product offering, incorporating Vaidio AI technology from IronYun into a powerful suite and broad array of on-premise analytics, which are gaining traction. The seamless approach makes it easy for customers to embrace AI analytics, although Salient remains broadly committed to open systems. Addressing ‘soft’ features for integrators AMAG is in the process of enhancing its product line with the next generation of access control panels. However, “product” is just part of the new developments at AMAG. In addition to “hard” features (such as products), the company is looking to improve its “soft” features, too; that is, how they work with the integrator channel. Integrator channel Rebuilding a process to make your organisation more efficient, is relatively easy; it just takes a lot of persistence" “We have the depth of our legacy customer base we can learn from, we just need to close the feedback loop quicker,” says Kyle Gordon, AMAG’s Executive Vice President of Global Sales, Marketing, and commercial Excellence, who acknowledges the value of reinstating face-to-face meetings after COVID. “We are laser-focused on nurturing our integrator channel,” he says.  “Developing new features takes time, but rebuilding a process to make your organisation more efficient, that’s relatively easy; it just takes a lot of persistence,” says Gordon. More cohesive internal communication is another useful tool, he says.  Disrupting the cloud based on price  Wasabi is working to make cloud applications less expensive by offering a “disruptive” price on cloud storage, $6.99 per terabyte per month (80% less than hyperscalers). Contending “hyperscalers” like AWS are charging too much for cloud storage, Wasabi is using its own intellectual property and server equipment co-located in data centres around the world. Wasabi sells “hot cloud storage,” which refers to the fact that they only have one tier of storage and data is always accessible. In contrast, a company such as AWS might charge an “egress fee” for access to data stored in a “colder” tier.  Cloud storage “We saw that several video surveillance companies had not yet adopted cloud storage, and we saw an opportunity to make it easy to use,” said Drew Schlussel, Wasabi’s Senior Director of Product Marketing. “We just install a little bit of software that allows them to store data in the cloud and bring it back from the cloud.” Performance, protection (cybersecurity), and price Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies such as Genetec and Milestone. Emphasising performance, protection (cybersecurity), and price, their data centres are certified to SOC 2 and ISO 27001 standards.  Faster throughput for weapons detection Xtract One is a young company focusing on weapons detection in a time of accelerated concern about gun issues post-COVID. Founded in Canada and based on technology developed at McMaster University, Xtract One has found a niche in providing weapons detection at stadiums and arenas. These customers already have budgets, and it is easy to shift the money to a newer, faster technology. Madison Square Garden in New York City is among its customers.  Cost savings solution Xtract One can increase throughput to 30 to 50 people per entrance per minute (compared to 5 to 6 people per minute when using metal detectors). The solution doesn’t require anyone to empty their pockets and the system alarms on items beyond guns and knives. Using Xtract One allows customers to reduce the number of screening lanes and security staff, providing additional cost savings, all while getting fans through the screening process in half the time. Purpose-built sensors The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties In addition to stadiums and arenas, Xtract One, formerly Patriot One, is also getting “inbound” interest from schools, hospitals, manufacturers, and other verticals that makeup 50% of their business. “We’re on a rocket ride, mainly because the weapons issues are not going away,” says Peter Evans, CEO and Director at Xtract One. The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties, all correlated by an AI engine.  Providing early warning of violence ZeroEyes is another company focused on weapons detection. Their AI gun detection system works with video images to identify if someone is “brandishing” (carrying) a weapon. In other words, the system does not detect concealed weapons. Identifying someone carrying a weapon provides early warning of a possible violent act. Increased response with AI-enables images Images are identified by AI and sent to a monitoring centre where a human confirms the image before contacting first responders. Knowing the location of a shooter enables staff to lock entry points, move people to safety, and direct first responders. The company was founded to leverage existing camera views to stop mass shootings and gun violence by reducing response times. 

New buzzwords were abundant in the articles that generated the most clicks on our website in 2022. From the metaverse to the Internet of Things, from frictionless access control to artificial intelligence (AI), the topics most popular among our site’s visitors were at the cutting edge of change and innovation in the physical security marketplace. Here is a review of the Top 10 Articles of 2022, based on reader clicks, including links to the original content: Metaverse will promote collaboration and enable more efficiencies for security Metaverse is a familiar buzzword currently, but few people grasp what it means. In the simplest terms, the metaverse is an online “place” where physical, virtual, and augmented realities are shared. The term, Metaverse, suggests a more immersive online environment that combines elements of augmented reality (AR) and virtual reality (VR). For the physical security industry, the looming creation of a complex online environment offers possibilities and challenges. Establishing identity will be a central principle of the metaverse, and various biometrics are at the core of ensuring the identity of someone interacting in the virtual world. Cybersecurity elements are also key. On the benefits side, the security market is already taking advantage of technologies related to the eventual evolution of the metaverse. For example, the industry has deployed AR to provide information about a door lock’s status on a screen, headset, or smart glasses as a patrolling guard walks by. What are the security challenges of the transportation industry? Because transit agencies rely on several IoT devices, they get exposed to higher cybersecurity risks Rapid technological advancement, increasing urbanisation, and the growing expectations of commuters and governments are pressuring transit industry players to modernise. Commuters, urban planners, first responders, and other stakeholders want to use transit data to support their decision-making. Transit agencies’ security and operations teams need closer collaboration to stay ahead. However, for many years, most transit agencies have relied on siloed, proprietary systems. Because transit agencies rely on an ever-growing number of Internet of Things (IoT) devices, they also get exposed to higher cybersecurity risks as there are more network access points to manage. The future is here: ADT’s innovation lab evaluating robots and indoor drones New robots and indoor drones for security applications are on the horizon, based on the work of ADT Commercials’ Innovation Lab, which is evaluating the latest technologies’ value to customers and some typical use cases. The ideal use of humanoid robots is to perform jobs that are considered repetitive, dirty, dangerous, and/or mundane. In security, that describes most security guard positions. As the name implies, autonomous indoor drones are focused on flying indoors versus the outdoor environment, which is heavily regulated by the U.S. Federal Aviation Administration (FAA). Flying autonomously indoors not only eliminates FAA oversight but also will enable ADT Commercial to offer another choice to customers to further reduce their dependencies on and costs of human guards. Innovative security: the key to business efficiency, cost savings, and more Organisations have shifted business focus countless times since the onset of the pandemic. While many leaders have been primarily concerned with the immediate health and safety of their customers and employees, 2022 has given rise to a new trend. More than ever, business leaders are seeking security solutions that increase operational efficiency and cost savings as well as improve logistics and business insight. As working environments become more complex, organisations looking to drive higher productivity and profitability margins should consider security upgrades that prioritise integrated analytics and automation. Shoplifting today is more sophisticated, and so are the tools to fight it One tool to fight shoplifting is analytics, which can be used to determine where shrink is occurring Shoplifting is often viewed as petty theft by individuals, but that is not always the case. Overall, shoplifting is becoming more sophisticated and coordinated. Traditional “shoplifting” has two major differences when compared to organised retail crime (ORC). The differences are numbers and motivation. ORC consists of groups working together to monetise theft, very different than an individual taking an item they need. One tool to fight to shoplift is analytics, which can be used to determine where shrink is occurring. Understanding where crimes take place helps retailers make strategic decisions about where to place their loss prevention efforts. Oosto offers 10 reasons to switch to frictionless access control in commercial buildings Access control for buildings is nothing new. It’s only in recent years that the urgency to implement smarter, more efficient, and more convenient forms of access control has increased, in the context of public and private sector digital transformation. Upheavals from the COVID-19 pandemic have forced organisations to re-think, pivot, and invest in new technology solutions that will incorporate Artificial Intelligence (AI) and Machine Learning, to gain speed in their operations, glean actionable insights from their video analytics, and enhance productivity with their teams. Which security trend is here to stay? Technologies and trends in the security marketplace come and go with some regularity. But how can you tell which trends are gaining traction and which amount to “the flavor of the month.” For example, while many physical security departments were hesitant to consider cloud-connected solutions in the past, they now better understand the benefits these solutions bring and how they can help them utilize their resources to achieve business goals while minimising overall operational complexity. Other technologies mentioned in the article include mobile credentials, AI-based analytics, video management systems, cybersecurity, and a new emphasis on data. What do these technology trends have in common? They are opening new possibilities for greater system efficiency and functionality. In short, they are playing a role in transforming our industry. GSX 2022 reflects changing technologies and evolving role of security The role of the security director increasingly will encompass facets of cybersecurity and physical security GSX 2022 in Atlanta highlighted the changing role of security in the enterprise. The role of the security director increasingly will encompass facets of cybersecurity as well as physical security. Transitioning to an operation that incorporates both disciplines requires a workforce that embraces education and building new skills. Education and the opportunity to build new skills are evident everywhere at GSX, including in the hundreds of education sessions and also in the knowledge shared on the show floor in the exhibit hall. Consolidation changing the face of the security market Consolidation is a dominant trend in the security marketplace. Large companies typically swallow up smaller companies as a means of expanding both their technology portfolios and their geographic reach. Sometimes a big fish is swallowed up by an even bigger fish. Despite the pandemic and resulting economic challenges, the security market has continued to be a desirable environment for both big players and startups, which then provide abundant acquisition targets for larger companies. This article highlighted recent mergers and acquisition news. Six trends at the intersection of video and AI Video has evolved beyond the capabilities of advanced imaging and performance to include another level: Artificial Intelligence. Video imaging technology combines with AI, delivers a wealth of new data, not just for traditional physical security applications, but for a much deeper analysis of past, present, and even future events across the enterprise. This is more than a big development for the physical security industry; it is a monumental paradigm shift that is changing how security system models are envisioned, designed, and deployed. Much of the heightened demand for advanced video analytics is being driven by six prevalent industry trends.

The Global Security Exchange (GSX 2022) in Atlanta in September 2022 is the latest example of the energetic post-COVID resurgence of security trade shows. On the vibrant show flow, discussions centered on topics such as the security industry’s need for more employees and the lingering impact of a months-long supply chain crisis. Against a backdrop of continuing industry challenges, exhibitors and attendees were diverted by a wealth of new opportunities as the industry rebounded. Several major players had big product announcements at GSX 2022 in Atlanta. Manufacturers unveil the latest technology  The big news at Genetec was “5.11.” That’s the newest version of Security Center, which is “all in,” i.e., providing everything Genetec offers in a single “unified” platform. The unified approach streamlines the process for systems integrators, makes quotes easier, and adds value for customers. Standard, Pro, and Enterprise versions provide video, access, and LPR “right out of the box.” Genetec is also launching a new web and mobile client for the “next generation operator.” Paid intern programme Kyle Hurt says the security industry’s biggest challenge is attracting personnel  Kyle Hurt, Genetec’s Senior Sales Director, North America, says the security industry’s biggest challenge is attracting personnel (even more challenging that the supply chain.) Genetec’s response is a robust paid intern programme, welcoming 120 interns into various departments for a full semester. The programme helps to feed Genetec’s need for new talent. “You can’t coach passion,” said Hurt. WiseNet Edge Hanwha Techwin introduced a “serverless camera” at GSX 2022, named the WiseNet Edge. It is a video camera with a built-in solid-state hard drive for storage. The camera can store its own video and take in other camera feeds. In effect, it operates like an NVR but is less expensive and with an internal solid-state drive. Video can be viewed through a cloud browser, and Hanwha’s WAVE software, loaded on the camera, enables the management of several cameras at a site. High-res video is stored inside the camera, and any information can be shared with the cloud according to the needs of the application. i-PRO Mini i-PRO launches its own Video Insight video management system and MonitorCast access control i-PRO has fully transitioned away from Panasonic and is charting its own ambitious future path. Seeking to be “bold, trusted, and flexible,” the company is releasing a raft of new products, filling in previous gaps in the line, and bringing forward new innovations, including a full complement of AI. In addition to hardware, they have their own Video Insight video management system and MonitorCast access control, which was part of the Video Insight acquisition in 2015. An i-PRO Mini is a tiny camera, smaller than a smartphone. All cameras are NDAA compliant. People are coming together “The show has been phenomenal,” said Josh Letourneau, Chief Commercial Officer, Prosegur USA. “It’s very nice to see that people are coming back. After the pandemic, we are finally in a position of coming together. Lots of organisations are coming to see us.” Intelligence-led risk management Prosegur is a global company looking to expand aggressively in the United States, creating multiple “metropolitan service areas,” where the company’s fully integrated offerings are available. What makes the company unique is its “intelligence-led risk management,” says Josh Letourneau, adding “It’s more than AI, it’s about human intelligence, too." Prosegur sees evolution and growth opportunities in the U.S. market. “We are one of the largest companies no one has heard of,” adds Letourneau. “The show seems as back to normal as possible,” said Keith Bobrosky, President of Delta Scientific, who attended the show although his company did not exhibit, adding “There seems to be a generally positive spirit about the show this year.” Physical security protocols Bobrosky sees data centres as the next big market for his company’s vehicle barriers Bobrosky’s company has worked aggressively to avoid the impact of supply chain issues, ordering plenty of extra inventory to avoid the possibility of a part running out of stock. “We got ahead of it and are past the worst of it,” he said. Bobrosky sees data centres as the next big market for his company’s vehicle barriers. “The government will mandate physical security protocols for cybersecurity locations because they house data that affects national security,” he says. Robots and indoor drones ADT Commercial highlighted robots and indoor drones for security apps at their booth. The newest versions of the humanlike robots offer extra padding, more fluid movement, and 360-degree viewing for a better virtual reality (VR) experience, including better peripheral vision. Robots can operate for four hours without a charge and “know” when to return to the charger (to “top off” every hour). Fully autonomous indoor drones can also replace guards, flying near the ceiling and generally after business hours. The use of either robots or drones can lower costs when compared to hiring human guards. Varied uses for canines in security Glen Kucera, Chief Executive Officer, MSA Security, highlighted the capabilities of canines for explosives and firearms detection. “People don’t realise the flexibility of what they can do,” he said. Kucera says canines provide a sophisticated solution to address the escalating active shooter and criminal threat. MSA Security was acquired last year by Allied Universal, adding to the company’s varied offerings for threat detection and management. Rather than individual products, Allied Universal’s emphasis at the show was on bringing solutions together. Their message: Risk is multi-dimensional and different from one client to the next. Access control  Access control needs to develop more modern interfaces to compete with new technology companies AMAG’s news at the show included a new president, David Sullivan, who highlighted AMAG’s role as one of the “last independent access control companies.” He said, “The beauty of AMAG is its installed base and loyal integrator channel.” Sullivan sees changing trends in how office space is managed in the wake of the pandemic. More workplace management applications will emerge, with one of the elements being access control. Access control also needs to develop more modern interfaces to compete with new technology companies entering the market. An encouraging sign is that AMAG had its best year ever in 2021. Orion Entrance Control Orion Entrance Control showed off one of its modern new turnstiles at the RealNetworks/SAFR booth at GSX 2022. The turnstile incorporates an access control module from Elatec to update and expand card reader functionality. Using the module streamlines Orion’s processes and avoids having to update a customer’s readers individually. The turnstile at GSX also incorporated a facial recognition system from SAFR, which could be used instead of, or in addition to, the access control reader. Balancing the cloud and on-premise systems Salient Systems is looking to balance the use of on-premise and cloud systems and emphasise data instead of video. Rather than a single market, Salient sees security as a variety of smaller markets, each focused on different needs. Salient’s customers are typically larger and have multi-site deployments with thousands of cameras. On-premise systems appeal here because they offer an element of control. Open-platform APIs Internal teams at customer sites are seeking out and finding new ways to leverage the data from video systems “People have a keen interest in control and ownership of their data,” says Sanjay Challa, Chief Product Officer, Salient Systems. Internal teams at customer sites are seeking out and finding new ways to leverage the data from video systems, and some of the uses fall outside the traditional “security” market. Open-platform application programming interfaces (APIs) enable more integration with various systems, and broader applications enable customers to leverage budgets from other stakeholders in an organisation. Add-on services “They’re unwilling to shift the entire solution to the cloud, but they want to leverage cloud technologies,” says Challa. For Salient, a cloud system provides remote access to monitor and service video installation remotely. “We enable the integrator to reach into your system to provide a higher level of service,” says Sanjay Challa. He concludes, “Our add-on services bring the best of the cloud to on-premise systems, and integrators don’t have to roll a truck to solve a problem with the system. We are focused on helping integrators succeed.” 

Like any retail franchise, car dealerships that have multiple locations nationwide require comprehensive, reliable, and scalable video surveillance solutions to protect their businesses. With dealership theft increasing by 7% since 2021, protecting high-value inventory, mitigating liability risks, and ensuring compliance with video data retention standards have become critical priorities. Future surveillance solutions BCD is vital to guarding functions, protecting valuable assets, and maintaining peace of mind Additionally, managing surveillance across multiple sites demands systems that are easy to deploy, cyber-hardened, and capable of centralised oversight. As dealerships continue to expand, investing in future-ready surveillance solutions with a trusted systems builder like BCD is essential to safeguarding operations, protecting valuable assets, and maintaining peace of mind. The challenge Car dealerships face distinct challenges when it comes to security and operations, such as: Asset Protection: Showrooms and lots house high-value vehicles and parts, making them prime targets for theft and vandalism. Cybersecurity Threats: Surveillance systems needed to be cyber-hardened to prevent breaches that could compromise sensitive footage or customer information. Reliable Recording: Continuous operation is essential to ensure no gaps in security coverage, particularly during off-hours or high-traffic events. Scalable Storage Across Locations: With multiple sites generating large volumes of video footage, dealerships need a solution to store data for 30-90 days to comply with industry regulations and internal policies. Centralised Management: Managing surveillance across dozens of locations required a solution that simplified oversight while enabling scalability for future growth. The solution BCD’s All-in-One Hybrid Cloud NVR is a cutting-edge video surveillance solution designed to address these challenges. The solution offers: Integrated PoE Switch: The All-in-One NVR includes a built-in Power over Ethernet (PoE) switch, simplifying installation and reducing the need for additional network infrastructure, which saves time and costs while simplifying the overall infrastructure. Cyber-Hardened Security: BCD’s solutions are all certified as cyber-hardened solutions to maximise data protection and minimise the risk of data breaches. Always-On Recording: With features like RAID storage for redundancy and failover capabilities, along with the Harmonise Remote Monitoring and Management plugin, the All-in-One solution ensures uninterrupted recording, and with customised notifications, can mitigate hardware or network disruptions. Hybrid Cloud Architecture: The All-in-One NVR provides 80TB of local storage for immediate access to live footage while seamlessly integrating with cloud storage for long-term retention. This hybrid approach ensures franchises can store footage for 30 days or more without overwhelming local resources. Centralised, Scalable Management: BCD’s solution is simple to deploy and typically takes 30 minutes or less, allowing franchises to monitor and manage surveillance across all locations from a single interface, simplifying administration and reducing operational overhead. The results Deploying BCD’s All-in-One Hybrid Cloud solution has the potential to drive significant improvements across multiple aspects of a franchise’s video surveillance operations, including: Enhanced Security: Reliable and cyber-hardened surveillance protect valuable inventory and reduce the risk of theft or vandalism. Continuous Uptime: The system’s failover mechanisms along with Harmonise Remote Monitoring and Management Plug-in ensures 24/7 recording with no interruptions, providing full coverage for liability and security events. Regulatory Compliance: Hybrid cloud storage allows each location to easily meet the 30-90-day retention requirement without costly local storage upgrades. Operational Efficiency: Centralized management and user-friendly tools reduce the complexity of overseeing surveillance across multiple locations, cutting costs and improving oversight. Future-Ready Scalability: As franchises expand, BCD’s solutions are designed to scale effortlessly to accommodate new locations and increased storage demands, providing a future-proof investment. Conclusion BCD’s All-in-One Hybrid Cloud NVR is an ideal solution for national franchises, such as car dealerships, and offers a secure, reliable, and scalable video data infrastructure. By leveraging hybrid cloud technology and simplified management, franchises will experience peace of mind knowing their assets are protected, compliance requirements are met, and their operations will be optimised for growth.

About a year and a half ago, Peter de Jong introduced Dahua to Fred Koks, General Manager of KITT Engineering. Since then, Dahua, KITT Engineering, and Ocean Outdoor have completed five joint projects. Follow-up appointments for the next two projects are already scheduled.  Looking back  "Let's see what happens" was Fred's reaction when introduced to Dahua. ''We evaluate our portfolio with suppliers every year,'' he explained. "We have to. So much is changing and new technology is developing incredibly fast. You have to keep up." He knows better than anyone how mobile the market is. "Among suppliers of LED screens, there is a constant battle for market position and new technology. We all know the big providers and the market pioneers. But it is not necessarily that they are also at the forefront of technology."  Working in collaboration Erwin van Domselaar, Operations & Project Manager at Ocean Outdoor, says his company dares to blindly trust the expertise of Koks and his people when choosing a particular type of LED screen. "KITT Engineering is our technical supplier. They are very good at distinguishing good products from bad ones, and we trust them completely. When they have a product they see a future in, they discuss it with us to see if we can take on a project together with it."  Shopping centre - Koperwiek In Dahua's case, that first project is a screen in a shopping centre called Koperwiek – an indoor shopping centre with more than a hundred fashion-related shops – located in Capelle aan den Ijssel. "That was a relatively small project," Erwin recalls. "The screen was not too big. But the initial learnings and experience with the screen were very good before we started. And the installation itself went off without a hitch. Exactly what we expected from this product." Shopping centre - Sterrenburg Soon, a second project was launched. This time in a shopping centre called Sterrenburg in Dordrecht. "Here, not everything went smoothly right away. Not regarding the screen, but its coincidence with the shopping centre's renovation. They had just finished." "All the walls had been neatly plastered and at that moment we asked if a new cable could be drawn. Fortunately, all this was eventually dealt with and solved in a very pleasant cooperation with the project developer, but it took some time."  Pure craftsmanship  The third and fourth projects are true masterpieces. In Hoofddorp, KITT Engineering installed a corner screen. "A unique screen for us," says Erwin. "It is the first screen that goes around a corner. It is half a meter that goes around the corner, fitting in super nicely with the surroundings." "On paper, a huge screen of forty square meters, but when you stand there, you don't notice it because it blends in so well with the surroundings. We are always looking for something new and surprising. And a screen that turns around the corner offers a lot of new possibilities. For example, in terms of 3D content." The screen turns around the corner Fred adds, "The screen doesn't just go around the corner, it goes around the corner seamlessly. KITT is always trying to bring novelties forward so we've had corner screens before. But that was in art projects and things like that where requirements are a lot lower." "In the process, we were able to try out various techniques and we also found out that the products we had at our disposal at that time were not one hundred percent ready."  Cold corner "Then Dahua came up with a prototype, we were very pleased with the 'cold corner' as we call it. It is LED on LED, without a seam."   To understand how clever this feat of engineering is, it's worth realising that the margin you have to make the image seamless is the space between two LEDs. Millimeter work, on a length of ten by five meters.  Zuidplein shopping centre "The fourth project was placing a screen in the atrium of Zuidplein shopping centre in Rotterdam," Peter says. "The screen was placed against a glass elevator." "When you see that, [it is] not normal the way it came together. You don't see a cable or anything. Fantastic." Westfield Mall The fifth project collaboration between Dahua, KITT Engineering, and Ocean Outdoor is an LED display screen in Westfield Mall in the Netherlands.   24/7 remote system monitoring In addition to the regular LED screen and the driving system, a screen control and monitoring system was also developed to monitor the primary system at every point. “We want to see remotely how our assets in the country are doing," Fred explains. From the video player to dysfunctional LEDs, everything can be monitored remotely. For instance, it prevents the light intensity from being too high. Something that can have major consequences in outdoor advertising.  

Established in 1997, Dubai-based BMA International operates fashion retail in the Middle East and Asia across the Kingdom of Saudi Arabia (KSA), United Arab Emirates (UAE), Bahrain, Oman, Kuwait and Qatar with more than 250 stores offering two major brands — Redtag and twenty4. BMA’s steady growth is a testament to its focus on building trust with its shoppers, employees, suppliers and stakeholders to create a company that is people-centric, ambitious and results-oriented. Challenge Fraud is a common problem in the retail sector, particularly within large chains with hundreds of locations and tens of thousands of employees. BMA’s retail stores were no exception. Following an internal audit, security of point-of-sale (POS) terminals in retail outlets were identified as a serious concern, particularly the misuse of floor supervisors’ credentials to access terminals and modify or cancel transactions. The problem persisted even after BMA switched from passwords to a smart card-based authentication system The problem persisted even after BMA switched from passwords to a smart card-based authentication system. The most common issues involved supervisors leaving smart cards with cashiers to use in their absence and failing to return the cards when separation from an employer occurs — a frequent occurrence as many of BMA’s retail employees are expatriates who often return to their home countries. Fraudulent use of the smart card was also a common problem. Once a sale was completed and the customer had left the store with their purchased items, the smart card could be used to improperly access the system so the cashier could void the transaction and pocket the “refund,” resulting in both monetary and inventory losses. Biometric-based system “BMA’s internal auditors were concerned with the lack of control over the cards and the potential for fraudulent transactions due to their mishandling. They observed clear gaps in security and authentication practices that led directly to fraud and revenue leakage, resulting in the Internal Audit Committee recommending to the BMA Board of Directors that action be taken to plug the security holes by tightening the authentication process,” said Nainan M. Kurian, CEO of Technowave International LLC. The decision was made to transition authentication to a biometric-based system that would provide the required security at a competitive price that aligned with the aesthetics of the retail stores. The system also needed to be compatible with the Oracle Retail Xstore Office Cloud Service, which BMA International was adopting across its brands. Solution A fingerprint reader from HID is ideal for use by multiple people in a shared environment BMA International and its technology partner, Technowave International LLC, determined that the HID DigitalPersona® 4500 Fingerprint Reader met all their requirements — a decision supported by recommendations from other retailers that had deployed the product, and by the fact that competitive solutions were incompatible with Oracle Retail Xstore, a crucial requirement. A USB peripheral with a compact design to conserve space, this fingerprint reader from HID is ideal for use by multiple people in a shared environment. Its professional, modern design looks elegant in retail settings while offering superior authentication control via biometric functionality that uses optical scanning technology to achieve excellent image quality and reliability. HID DigitalPersona 4500 Fingerprint Reader With this easy-to-use technology, floor supervisors simply place their finger on the reader window, which rapidly captures and encrypts the fingerprint image, and then provides a red flash as a visual cue indicating that it was properly captured. That image is sent to the DigitalPersona FingerJetTM biometric engine for verification, and once the user has been authenticated, access to the POS terminal is granted. “Deploying the HID DigitalPersona 4500 Fingerprint Reader was simple and caused no disruption to retail operations. It paved the way for significant reduction in the malpractice that had been occurring with the smart card system,” said Kurian. Result Since deploying more than 1,100 HID fingerprint readers in retail outlets across KSA, UAE, Oman, Bahrain, Kuwait and Qatar, BMA has eliminated nearly all POS fraud and abuse. The system has also driven tangible improvements in the attendance and punctuality of floor supervisors, who must now be physically present in the store for authentication to take place. The HID authentication system is also capable of multiple types of authentications — providing flexibility that is appreciated by users who work at multiple locations. “Because the HID DigitalPersona 4500 Fingerprint Reader requires proof of presence for authentication, there is greater accountability among supervisors which resulted in immediate cessation of POS fraud and stopped both revenue and inventory leakage. The exceptional support provided by HID Global has also allowed BMA to take full advantage of the system’s functionality and flexibility,” said Kurian.

Take a walk to the local high street. Compared to a few years ago, they may notice many more “To Let” signs in empty shop windows.  It comes as no surprise given the number of shocks to the economic system over the last five years, ranging from COVID-19 to international conflicts, all of which have led to various consequences, such as energy price hikes, interest rate increases, and a general shift in many people's work patterns and consumer behaviour. Vacant retail space The total number of void private-sector commercial properties stands at approximately 165,000 According to Savills Research, the overall footfall of vacant retail space in the UK is around 14.5%, while the total number of void private sector commercial properties stands at approximately 165,000.  Additionally, an estimate of 7,000 commercial and business properties owned by Local Governments in Great Britain have been unoccupied for over 12 months. Net Zero ambitions Furthermore, a recent BBC article points out that business tenants are more inclined to search for smaller, newer and more energy-efficient office spaces to rent, are willing to downsize owing to hybrid working, and seek buildings that complement their Net Zero ambitions. This might be interpreted as an indication that a number of long-standing commercial premises would become vacant in the near future, forcing owners to update and repurpose empty spaces to meet the demands of a changing market. A costly asset that requires extra protection Insurance companies charge higher premiums for void property and require regular security While the property market and customer demands are shifting, some truths remain unchanged: commercial property should generate money, not drain it. However, void sites imply outgoing costs and no profit, so it only makes sense that any vacant space should be flipped as soon as possible. Unoccupied premises can become an alluring target for squatters, vandals, thieves and trespassers, which is one of the main reasons why insurance companies charge higher premiums for void property and require regular security and fire safety checks too. Enhanced security measures Such properties must be protected by enhanced security measures. This often involves the installation of steel doors and screens, perimeter protection, vigilant surveillance and prompt alarm response. After all, any break-in can cause far greater financial damage than the costs of protection; and the owner is legally liable for any injuries sustained by trespassers. Meanwhile, legit access is very much required by contractors to upgrade and renovate the site in preparation for the next business occupier. Any delays or missed visits result in further charges on an asset that is essentially nothing but another bill while vacant. Access issues: Fetch the keys For every contractor visit, property check or viewing, a key must be obtained offsite and then returned A minor but, consequently, very important issue might arise when accessing a site that is unmanned 24/7. For every contractor visit, property inspection or viewing, a key must be obtained offsite and then returned. This takes time, implies unnecessary travel and, potentially, may result in additional missed visit fees and rebooking arrangements in instances when a contractor is unable to gain entry. As a result, it may slow down the void property turnaround time. Keyholding arrangements Furthermore, complex keyholding arrangements can also slow down the security alarm response time. More and more security companies are moving away from the traditional keyholding model, in which keys are stored at the central location or in heavy key lockers in vans during patrols. While reaction time is critical, time is frequently wasted collecting keys or waiting for a keyholding patrol (rather than the nearest one) to arrive on site. Lock up and leave the keys. Securely. Keyholding solution must be more robust than doors or other means of entry to stop opportunistic intruders What about storing keys at the point of entry? This may be controversial, but it is a solution that has gained popularity in void property management with implementation of secure range key safes and lockboxes. The primary concern in such an approach is security. Even though property is void, the keyholding solution must be more robust than doors or other means of entry to prevent opportunistic intruders from taking advantage of the new keyholding arrangement. Smart key management solutions Stuart Wheeler, Managing Director of Keynetics, a company that offers smart key management solutions with security-certified key safes, comments, “Over the years, we have developed strong relationships with the top void property management companies in the UK and Europe. These clients require a keyholding solution that enables efficient FM service provision for vacant properties while also providing a high level of security.” “Storing keys at the point of need enables quicker alarm response times and allows approved contractors to enter the premises without any delays, but security must not be compromised; in that respect, our SentriGuard key safes are suitable for commercial properties and certified to LPS 1175 (Loss Prevention Standard) C1 and C3 security ratings, which is unrivalled by any other supplier.” SentriGuard key management system Stuart confirmed that in addition to security, the SentriGuard key management system is highly praised for its innovative technology. First, it incorporates a bespoke cloud-based platform that allows customers to manage access to multiple properties remotely and generate various audit reports that can also serve as a proof of service delivery. Second, assigned individuals may gain access to premises either using the mobile app or a time-restricted code. He added, “The ability for clients to access real-time data of site visits with a solution that does not break the bank and is secure has been the key to the success here in the U.K. and now across mainland Europe.”

Up-to-date and accurate maps of the waterways are a prerequisite for safe and efficient shipping in Germany. Authorities such as the Federal Maritime and Hydrographic Agency, but also private harbour operators, are obliged to provide these in an up-to-date form at all times. The main reason for this is to avoid accidents caused by an incorrect or outdated card. This includes the classification of federal waterways, their kilometres, existing locks, lifting and barrages, other surrounding waters, places and borders. Currently, mapping is carried out by conventional ships with trained personnel, which is time-consuming and expensive. This can result in long intervals between measurements at a particular location. 3D map of the surroundings Bank areas and surface forms are monitored by an optical plan with two integrated cameras (Semi-)automated monitoring of waterways by autonomous platforms with obstacle avoidance and traffic detection could optimise this process and provide maps in less time. To this end, the Fraunhofer Institute of Optronics, System Technologies and Image Exploitation IOSB has developed an autonomous surface vehicle capable of autonomously surveying bodies of water as part of a three-year in-house research project.  For this purpose, the river bed is recorded using sonar. Furthermore, the bank areas and surface structures are monitored by an optical system with two integrated industrial cameras from IDS Imaging Development Systems GmbH. The information obtained in this way is then merged and transferred to a 3D map of the surroundings. Application The precise surveying of water bodies is a demanding task. TAPS, the Fraunhofer IOSB's semi-automatic direction-finding system for rivers and lakes is able to perform this task both under and above water. The vehicle, which measures approximately 2 x 1.5 x 1 metres, travels along the relevant waterway and automatically avoids obstacles, whether stationary or moving. At a speed of two knots - which corresponds to around 3.7 kilometres per hour - such a mission can last up to 20 hours. For visual mapping of the shore areas, TAPS has two cameras attached to a mast, each pointing to starboard or port and whose fields of view do not overlap. Due to their high resolution, they allow a visual inspection of relevant infrastructure, such as quay walls, as well as 3D modelling of the shore area based on the recorded image data. Orientation of the TAPS platform GNSS and IMU data serve as the basis for picking the position and exposure of the TAPS platform "We use an automated system for intelligent image capture. As soon as one or both cameras are focussed on a predefined area of interest, image recording is started. The vehicle's own movement is also used to store only image data that is recorded from different angles and therefore offers added value in terms of content," explains Boitumelo Ruf, expert in photogrammetry in the Autonomous Robot Systems research group at Fraunhofer IOSB. GNSS (Global Navigation Satellite Systems, such as GPS) and IMU (Inertial Measurement Unit for position determination) data serve as the basis for determining the position and orientation of the TAPS platform. "When the images are captured, they are enriched with the current GNSS position data. The latter are required later for the assignment of precise coordinates," Ruf continues. COLMAP photogrammetric toolbox After data acquisition, the recorded images are transmitted together with the GNSS data to a ground control station, where a photogrammetric reconstruction is carried out. Boitumelo Ruf describes the procedure in more detail: "Among other things, we use the COLMAP photogrammetric toolbox. It uses outstanding image features to first compare the input images, calculate their relative positions and create a true-to-life 3D model of the environment." "We then use the tool to match the images pixel by pixel, i.e. we search for corresponding pixels and merge them exactly. The result is a dense 3D point cloud that is georeferenced using the GNSS positions, i.e. provided with the corresponding current coordinates." The 3D model can then be used for other tasks, such as visual inspections or bank monitoring. Robust industrial cameras defy wind and weather On the camera side, the Fraunhofer Institute relies on two uEye FA industrial cameras from IDS. The robust and resilient models with PoE are ideal for demanding environments. Camera housings, lens tubes and the screwable connectors meet the requirements of IP code IP65/67 and are thus optimally protected against dirt, dust and splash water. The robust and resilient models with PoE are ideal for demanding environments The model used has the large-format 1.1" CMOS sensor IMX304 from Sony and delivers very clear, noise-free images with a resolution of 4096 x 3000 pixels. Thanks to its remarkable dynamic range and very high sensitivity, the global shutter sensor of the second pixel generation of the Pregius series is particularly suitable for metrology applications, among others. It was precisely these characteristics that were decisive for the Fraunhofer IOSB's choice of camera. In addition to robustness and weather protection, important requirements for the cameras included a compact form factor and high image resolution to enable detailed visual inspections. The sensor should also offer a high dynamic range in order to capture images with a high level of detail in both sunny and shady areas. Integration via the standard GigE Vision interface enables the development and use of one driver for several systems with different cameras. Outlook The shortage of skilled labour is also a major issue in the surveying of waterways. Automated mapping of the waterways could not only reduce costs but also the time and, above all, the labour required. The aim of the TAPS project was to develop a prototype for this task and to demonstrate its potential in relevant scenarios. As a research organisation, Fraunhofer typically develops technologies up to a level at which the functionality and suitability of the system have been proven. The next step is now cooperation with industrial partners. Dr. Janko Petereit, head of the Autonomous Robot Systems research group at Fraunhofer IOSB, explains: "We are actively looking for partners to take this final step towards commercialisation together. In view of the positive results of our initial tests and the increasing demand for accurate, up-to-date waterway maps, we expect strong demand for our technology in the coming years. The knowledge gained can be used in a variety of ways. Autonomous watercraft can be used to transport people and goods by sea or inland waterways. The excavation of waterways and the autonomous surveying of fairways are also conceivable. “ The project demonstrates the high potential of the interaction between robot systems and digital image processing. The cards could be reshuffled in the future, particularly with regard to visual environment detection and scene interpretation.

IDEMIA Public Security North America, the premium provider of convenient and trusted biometric-based solutions, has announced the launch of the Iowa mobile ID to Samsung Wallet, in collaboration with the Iowa Department of Transportation (Iowa DOT) and Samsung. Iowa residents can now securely store their mobile ID in their Samsung Wallet and start using it to easily assert their identity from their mobile phone at TSA checkpoints at the Des Moines and Eastern Iowa airports, as well as 25 other participating airports in the country and other participating businesses. Free Iowa Mobile ID app Iowans can easily access their mobile ID in the Samsung Wallet by simply tapping their phone The launch of Iowa mobile ID in the Samsung Wallet brings elevated convenience and security for Iowans with Samsung smartphones for airport security screening, age-restricted products, and other identity checks. Iowans can easily access their mobile ID in the Samsung Wallet by simply tapping their phone near the mobile ID reader or having the mobile ID reader scan the QR code. Iowans can also continue to access their mobile ID through the free Iowa Mobile ID app, which IDEMIA built and rolled out for Iowa in October 2023. "We are pleased to add the Iowa mobile ID in the Samsung Wallet to the list of acceptable IDs at our security checkpoints. Travellers who want to take advantage of this new capability will find that their Iowa mobile ID is a convenient option when going through the security process. TSA will continue to embrace technology that improves security effectiveness while streamlining the passenger experience at airports," John Bright, TSA Iowa Federal Security Director. Partnership with Samsung "We are proud to expand our partnership with Samsung and the Iowa Department of Transportation (Iowa DOT) to bring mobile driver’s licences and state IDs to Samsung Wallet in Iowa and help accelerate the adoption of mobile ID in the state." Mobile IDs are authenticated and issued by state DMVs or MVDs" "As a convenient and highly secure way to store state-issued IDs and drivers licenses, mobile IDs are authenticated and issued by state DMVs or MVDs and ensure personal information is securely stored on the user’s device, with only the user having control over what personal information is shared," Donnie Scott, CEO of IDEMIA Public Security North America. Long-standing partnership As a pioneer in identity solutions and credentials issuance with a long-standing partnership with government agencies and a commitment to privacy by design, end-to-end security and interoperability, the Iowa DOT partnered with IDEMIA to launch mobile ID in Iowa in October 2023. Later that year, in December 2023, Samsung collaborated with IDEMIA, alongside the Arizona Department of Transportation Motor Vehicle Division (AZ MVD), to roll out mobile ID to the Samsung Wallet in Arizona.

Video storage has come a long way since rooms full of VCRs stored video from an entire system of cameras. Video storage equates to data storage, and there are multiple options ranging from hard disk storage to the cloud to storage on each individual camera using SD cards. Increasingly, cloud-based storage is an attractive option to store video footage conveniently and safely. We asked this week’s Expert Panel Roundtable: How is expansion of video storage capabilities impacting the security industry?

Headlines of violence in our schools are a reminder of the need to keep educational institutions safe. In fact, if there is a positive aspect to the constant bombardment of headlines, it is that it keeps our attention perpetually focused on how to improve school security. But what is the role of physical security systems? As the new school year begins, we asked this week’s Expert Panel Roundtable: Are schools safer because of physical security systems? Why or why not? 

As physical security technologies become more complex, it is incumbent on the dealer/integrator to have the skills and expertise needed to ensure that a system operates smoothly. The value of integrators increasingly rests on the skill sets they bring to bear when installing a system. If the skills are missing, there is a problem. We asked this week’s Expert Panel Roundtable: What missing skills among security integrators can cause problems for customers?