Frequently Asked Questions (FAQs)

SourceSecurity.com is the leading global product finder for the security industry, listing over 35,000 products; we are an online catalogue of security / surveillance products rather than a supplier.

To place a sales enquiry, you will need to register with SourceSecurity.com.  This will only take a few minutes to complete. 

Registering is completely free and will enable you to place sales enquiries and request product information as many times as you wish. Your sales enquiry history will be automatically stored in your My SourceSecurity account.

You can compare products of interest to you on the product search results page.

Please enter the product's brand name or model code into the keyword search; otherwise, please use the product search pages.

Please enter the manufacturer, brand name or model code into the keyword search.

Please click here or on the CCTV link on the left hand-side navigation bar on the homepage or Products area.  On this page, please select the appropriate product sub-category, for example CCTV cameras or digital video recorders (DVRs) and then specify your search criteria.

When your results are displayed on the product search results page you can:

• Click on the "Compare" icon to compare 2 to 5 different CCTV products
• Click on the "Full Spec" icon for complete specification of the product

Please click here or on the Access Control link on the left hand-side navigation bar on the homepage or Products area.  On this page, please select the appropriate product sub-category and then specify your search criteria.

When your results are displayed on the product search results page, you can:

• Click on the "Compare" icon to compare 2-5 different access control products and systems at a time
• Click on the "Full Spec" icon for complete specification of the product

Please click here or on the Intruder Alarms link on the left hand-side navigation bar on the homepage or Products area.  On this page, please select the appropriate product sub-category and then specify your search criteria.

When your results are displayed on the product search results page you can:

• Click on the "Compare" icon to compare different intruder alarm products
• Click on the "Full Spec" icon for complete specification of the product

Please click here or on the Integrated Systems link on the left hand-side navigation bar on the homepage or Products area. 

Click on the Latest in Integrated Systems button to view the latest products.

Select the Related Products link to search for products.

When your results are displayed on the product search results page you can:

• Click on the "Compare" icon to compare different integrated security systems
• Click on the "Full Spec" icon for complete specification of the product

Please click here or on the Network / IP link on the left hand-side navigation bar on the homepage or Products area.   

Select the Latest in Network / IP button to view the latest products.

Select the Related Products box to search for products.

When your results are displayed on the product search results page you can:

• Click on the "Compare" icon to compare different Network / IP surveillance products
• Click on the "Full Spec" icon for complete specification of the product

Please click here or on the Biometrics link on the left hand-side navigation bar on the homepage or Products area. 

Select the Latest in Biometrics button to view the latest products.

Select the Related Products box to search for products.

When your results are displayed on the product search results page you can:

• Click on the "Compare" icon to compare different products
• Click on the "Full Spec" icon for complete specification of the product

Please click here.

When your company details were submitted, you received a confirmation email.  Please click on the link in this email to confirm your submission. 

Please let us know what the required changes are and we will update the listing. 

You can list trade-shows and events related to the security industry, list your company, receive eNewsletters, download product information and make sales enquiries absolutely free.

We also welcome relevant editorial submissions.

Please send news items with images to both  and .  To process these, copy should be provided in Microsoft Word and images provided as .jpg files, of at least 500 x 500 pix at 125 dpi.

Please send your application stories / case studies with images to both  and .  To process these, copy should be provided in Microsoft Word and images provided as .jpg files, of at least 500 x 500 pix at 125 dpi.

Please send your feature article / commentary piece with images to both  and .  To process these, copy should be provided in Microsoft Word and images provided as .jpg files, of at least 500 x 500 pix at 125 dpi.

Examples of the eNewsletters can be viewed in the eNewsletter archive.

Please log in to My SourceSecurity and click here. 

Please log in to My SourceSecurity and click here.

Please sign in to My SourceSecurity and check if you have selected your eNewsletter preferences. 

Check your email provider's junk mail settings to ensure they do not classify SourceSecurity.com eNewsletters as unfamiliar.  If this is the case, please add   to your email "white list."  You should also confirm with your network administrator's "white list".

The Related links, beneath the event listing, provide a list of exhibitors.

SourceSecurity.com lists events such as tradeshows, conferences and seminars occurring worldwide in the security industry.

On SourceSecurity.com, you'll find details about the following industry events and trade shows: International security, Regional security, Vertical markets, Technology areas, Conferences and seminars and Company sponsored events.

We list events for the following vertical markets: Airports and Ports, Banking and Finance, Education, Government and Public Services, Healthcare, Hotels, Leisure and Entertainment, Industrial and Commercial, Remote Monitoring, Retail and EAS and Transportation.

Please click here and follow the instructions.  

My SourceSecurity is your personal account on SourceSecurity.com.  Here you can set your eNewsletter preferences and save information on products, companies, news and case studies.  My SourceSecurity also enables you to place sales enquiries and order product information.

With My SourceSecurity, you can:

• Save data for future reference, such as specific products, searches, comparisons between products, company details and news articles
• Make requests to security product manufacturers for hard copies of product literature without having to provide us with your contact details each time
• Place sales enquiries to product manufacturers
• Edit your eNewsletter preferences in order to receive those most relevant to you
• Refer to information you have previously saved
• Review your history of activity - i.e., sales enquiries you have made
• Update your contact details
• Change your password.

If you are unable to open a PDF file on the website, please send us an email at  and we will answer your enquiry.