Shopping centre security

GroupBy Inc., a SaaS-based eCommerce search and product discovery pioneer, has partnered with adCAPTCHA, a cutting-edge security verification platform to elevate digital customer experiences by combining robust security measures with highly personalised product discovery shopping experiences. Bots Bots pose a significant threat to eCommerce businesses, accounting for half of global web traffic and costing millions of dollars daily in fraudulent activity. These malicious bots can manipulate search results, distort user behaviour, and undermine the integrity of online shopping experiences. Data-driven decisions This innovative approach enhances user satisfaction and drives additional revenue through targeted advertising GroupBy and adCAPTCHA's partnership empowers retailers to effectively identify and block malicious bot traffic, safeguarding their online operations. By seamlessly integrating adCAPTCHA's advanced human verification technology, retailers can provide personalised and targeted shopping experiences without compromising security. This innovative approach enhances user satisfaction and drives additional revenue through targeted advertising seamlessly integrated into the verification process, as well as improved reporting and analytics that empower retailers to make data-driven decisions for their businesses. Improving the digital customer experience Both GroupBy and adCAPTCHA are committed to improving the overall customer digital experience. By reducing bot traffic with adCAPTCHA, and by leveraging GroupBy’s AI-first eCommerce Search and Product Discovery platform, retailers can focus on serving real customers with intent-driven search results, personalised recommendations, and faster load times. This leads to increased customer satisfaction, loyalty, and, ultimately, higher revenue. Monetising security with personalised and targeted Ads According to Statista, $241m is lost daily to digital advertising fraud. adCAPTCHA goes beyond simple bot detection. Its innovative approach monetises security by seamlessly integrating personalised and targeted ads into the verification process. This not only enhances revenue streams for businesses but also provides a more engaging and relevant user experience. By analysing user behaviour and preferences, adCAPTCHA delivers highly targeted ads that are more likely to resonate with individual users. Leveraging better reporting and analytics By filtering out bot activity with adCAPTCHA, businesses can leverage GroupBy’s enhanced analytics With enhanced security, retailers can gain valuable insights into their website traffic. By filtering out bot activity with adCAPTCHA, businesses can leverage GroupBy’s enhanced analytics and reporting capabilities to accurately measure key metrics such as user behaviour and engagement, click-through rates, and conversion rates. This data-driven approach enables retailers to make informed decisions about their marketing strategies and optimise their online presence.  Enhancing AI training with clean data GroupBy's platform benefits significantly from clean and accurate data. By working together with adCAPTCHA to remove bot traffic, GroupBy can ensure that its AI models are trained on real user behaviour, leading to more relevant and personalised search results. “At GroupBy, our mission is to transform the eCommerce experience into something seamless and engaging for users. Yet, the growing wave of fraudulent activity poses a serious challenge to achieving this goal,” stated Roland Gossage, CEO of GroupBy Inc. Improve search and product discovery “By partnering with adCAPTCHA’s cutting-edge technology, we enable retailers to integrate sophisticated security measures that not only protect their platforms but also open new opportunities for engagement." "Through adCAPTCHA’s unique ability to combine security with personalised and relevant ad delivery, retailers can enhance user experiences, boost revenue potential, and improve search and product discovery—all while creating a safer online environment.” GroupBy’s customers As an adCAPTCHA reseller, GroupBy’s customers can expedite the onboarding process GroupBy’s customers include some of the world’s largest B2B and B2C retailers with its revolutionary search and product discovery platform, powered by Google Cloud Vertex AI Search for Retail. As an adCAPTCHA reseller, GroupBy’s customers can expedite the onboarding process and streamline implementation for swift access to increased protection against online fraud. Accurate results Alfie Scarborough, founder, and CEO of adCAPTCHA, said, “Bots are compromising the efforts of retailers and advertisers, leaving brands exposed to cyber risks, excessive spam, and wasted marketing budgets." "Our partnership with GroupBy will deliver accurate results for digital platforms, cutting out bot traffic and reducing infrastructure costs, helping brands to optimise their marketing spend during a turbulent economic climate. Protecting user data, preventing automated fraud, and ensuring that personalisation doesn’t cross privacy boundaries are among the growing trends in eCommerce, and with this partnership, we are placing security at the centre of personalised shopping experiences.”

Gunnebo Safe Storage, a global pioneer in secure storage solutions, has launched its latest downloadable white paper, "Are Luxury Retailers Equipped to Handle the Escalating Threat of Sophisticated Retail Crime?" This in-depth report explores the unique security challenges luxury retailers face amid a sharp rise in theft and organised retail crime, offering innovative strategies to protect high-value merchandise without compromising the exclusive customer experience. Luxury retailers are under increasing threat as theft incidents continue to rise globally. Implementation of visible security The white paper reveals a 35% year-on-year increase in crimes targeting high-end stores The white paper reveals a 35% year-on-year increase in crimes targeting high-end stores, with designer goods such as handbags, jewellery, and watches becoming prime targets for both opportunistic thieves and organised crime syndicates. "The rising threat of retail crime is a major concern for luxury brands worldwide," says Emmanuel Harir-Forouch, Global Business Development Director at Gunnebo Safe Storage. "These risks are exacerbated by the very qualities that make luxury stores distinctive: open layouts, high-value inventories, and an emphasis on immersive shopping experiences that often limit the implementation of visible security measures." Actionable insights and strategies Harir-Forouch added: "To address this, our new white paper provides actionable insights and strategies to help luxury retailers safeguard their assets while maintaining the elegance and exclusivity their customers expect." The paper highlights the mounting complexity of evolving threats, including the prevalence of smash-and-grab robberies and insider theft involving employees acting on behalf of organised groups. Advanced secure storage technologies The white paper underscores the growing importance of advanced secure storage technologies As organised retail crime becomes more violent and unpredictable, luxury retailers face difficult decisions about balancing security with maintaining the serene and elegant shopping atmosphere that their clientele expects. The white paper underscores the growing importance of advanced secure storage technologies, such as certified strong rooms, lightweight modular panels, and bespoke vault doors. These solutions provide robust protection against burglary and organised crime while preserving the premium aesthetic that high-end brands pride themselves on. Unique challenges "Security is critical for luxury retailers, not only to protect their merchandise and their employees but also to preserve the trust and confidence of their discerning clientele," added Emmanuel. "By listening to the unique challenges they face, we’ve developed tailored solutions that integrate advanced security technologies with the elegance and exclusivity their customers expect. This white paper provides a roadmap to achieving this balance, empowering luxury brands to stay ahead of escalating retail crime while maintaining their reputation for excellence."

HiveWatch, a physical security software company reimagining how organisations keep their people and assets safe, announced a breakthrough in enterprise security operations using Anthropic’s Claude AI technology to transform traditional security monitoring from reactive alert processing into strategic intelligence operations. The new HiveWatch® AI Operator uses Claude’s advanced language understanding and reasoning capabilities to intelligently filter and contextualise security alerts, dramatically reducing false alarms while spotting complex threats. AI Operator AI Operator is customisable based on existing SOPs and is able to acknowledge, analyse, escalate The AI Operator is customisable based on existing Standard Operating Procedures (SOPs) and is able to acknowledge, analyse, escalate, and respond to alarms in real-time. It does this while maintaining meticulous incident records, reducing the opportunity for human error. "Physical security teams protect some of our most valuable assets, yet they're drowning in data and false alarms," said Ryan Schonfeld, Co-Founder & CEO, HiveWatch. Physical security teams  Schonfeld added: "By collaborating with Anthropic to deliver the AI Operator to our initial Fortune 500 customer base, we're not just adding AI to existing systems – we're fundamentally reimagining how companies protect their people and assets in an increasingly complex threat landscape." Physical security teams manage over $300 billion in annual security spending, yet face a critical challenge: operators spend most of their time processing alerts, many of which are false alarms, leaving minimal capacity for strategic security work.  Impactful and preventative initiatives  The HiveWatch AI Operator is a force multiplier that reduces operator turnover, missed incidents The HiveWatch AI Operator is a force multiplier that reduces operator turnover, missed incidents, and cost, ultimately allowing the team to focus on more impactful and preventative initiatives to reduce risk for the business and keep assets and people safe. "Claude's ability to understand complex security protocols, reason about multiple data streams, and explain its decisions makes it uniquely suited for security operations," said Jamie Neuwirth, Head of Startups at Anthropic. HiveWatch's platform Neuwirth added: "Through HiveWatch's platform, Claude works alongside security teams, augmenting their expertise by rapidly processing alerts and providing contextual insights that help professionals make better-informed decisions." "When security teams and AI work together this way, professionals can focus their expertise on strategic threat analysis and critical response planning, while maintaining full visibility into the AI's decision-making process." Early adopters among fortune 500 enterprises The union marks a pivotal moment in updating an industry that has stayed largely unchanged The collaboration marks a pivotal moment in modernising an industry that has remained largely unchanged as it releases to an initial group of Fortune 500 enterprises ready to revolutionise physical security through advanced AI integration. Initial early customers include a $300 billion public technology company, a $200 billion life sciences company, a $150 billion marketplace, a $30 billion Fortune 500 retailer, a $30 billion public gaming company, and a healthcare system – all of whom have requested to remain anonymous because of security implications. Strategic security analysts "HiveWatch stands apart with their enterprise-scale security platform," said the confidential $300B public technology company’s Chief Security Officer. "We anticipate their AI Operator will transform how we approach security operations, enabling our team of operators to evolve into strategic security analysts while strengthening our entire global security program." The HiveWatch AI Operator will be available to enterprise customers starting in January 2025. Early access programs have already begun with select Fortune 500 companies across the financial services, technology, healthcare, retail, and life sciences sectors.

IDIS Americas, a new IDIS business unit formed from the recent merger of IDIS America and Costar Technologies, is kicking off ISC East 2024 in New York with a strong presence. At Booth #425, attendees can explore its comprehensive lineup of advanced surveillance solutions, including the scalable IDIS Solution Suite (ISS) VMS and a wide range of AI-powered, NDAA-compliant video surveillance technologies. Designed to excel across key sectors such as banking, retail, education, critical infrastructure, these solutions highlight the IDIS commitment to delivering superior security performance. Powerful products Join the IDIS Americas team in booth #425 to experience firsthand its powerful products designed to meet the diverse needs of many vertical markets: ISS (IDIS Solution Suite) – A powerful VMS offering advanced AI analytics, seamless integration, and centralised management, all without costly, annual recurring fees. Scalable to support up to 65,000 cameras, ISS delivers exceptional value and flexibility for organisations of all sizes, while reducing total cost of ownership.  Come see a demo at the booth: IDIS Solution Suite (ISS) VMS delivers AI-driven intelligence, intuitive management and control capabilities. Fully scalable with no annual licencing fees, IDIS ISS ensures seamless integration of the industry-pioneering surveillance cameras, NVRs and servers.  IDIS AI Camera Lineup – Featuring advanced deep-learning capabilities for high-accuracy object detection, facial recognition, and behavior analytics.   AVC-Omni RS & DN: A versatile multi-sensor camera series ideal for expansive areas, such as campuses and large commercial spaces, providing superior coverage and image clarity.  AVC-Microdome Duo: A compact, dual-lens camera perfect for environments requiring discreet surveillance with superior performance.  AVC-Microdome LX: A microdome camera that delivers excellent performance in space-limited installations, providing wide dynamic range and high-definition image capture.  Visit IDIS Americas in booth #425 to view these products and learn about the company’s commitment to TCO (total cost of ownership), cybersecurity, industry-pioneering warranties, unmatched regional support, and scalable solutions.

ZeroEyes, the creators of the only AI-based gun detection video analytics platform that holds the full U.S. Department of Homeland Security SAFETY Act Designation, announced that its Gun Violence Research Centre has released its Holiday Gun Incidents in Retail Facilities Report, identifying a disturbing trend involving gun-related violence in US retail locations. The research shows that, during the 2022 and 2023 holiday seasons, from Black Friday to New Year’s Eve, retail settings including malls, grocery stores, convenience stores, and gas stations experienced a large spike in gun-related incidents, with an average of five per day, resulting in significant injuries and fatalities. Gun Violence Research Centre  The Gun Violence Research Centre is a resource on gun violence in the United States of America, including active shooter and mass shooting incidents, spontaneous and targeted gun violence, as well as threats, hoaxes, and swatting. Its new findings reveal that the gun-related incidents recorded over the 2022 and 2023 holiday seasons resulted in 83 fatalities and 140 injuries.  Gun-related incidents  64% of incidents took place outside of retail facilities, in parking lots and entryways Incidents ranged from dispute escalations - by far the most common cause, making up nearly 40% of cases - to robberies and drive-by shootings.  Notably, 64% of incidents took place outside of retail facilities, in parking lots and entryways, and almost 55% of shooters fled the scene and were never apprehended. Financial impact Gun violence in retail settings carries long-lasting economic and social impacts beyond the immediate physical dangers. While the primary focus is correctly centered on preventing violence and saving lives, these tragic events also have a significant financial impact on businesses. Retailers face property damage, reduced foot traffic, and increased employee turnover as both customers and staff feel unsafe. ROI model The financial strain can even force permanent closures, impacting entire communities  The ZeroEyes Research Centre, in collaboration with analyst firm Gartner, has developed an ROI model that quantifies these effects, which include higher insurance premiums and potential legal costs. In severe cases, the financial strain can even force permanent closures, impacting entire communities and deterring new businesses from entering affected areas. Enhancing security measures “The rising rate of gun-related incidents in shopping areas and retail facilities is an alarming trend that requires immediate action,” said Mike Lahiff, CEO and Co-Founder of ZeroEyes. He adds, “Retailers and law enforcement must collaborate to enhance security measures, especially during this peak shopping period when crowds increase and safety concerns are amplified.”

According to a Cloud Security Alliance report, 55% of organisations experienced a SaaS cybersecurity incident within the past two years. While apps typically offer basic security features, MSPs still need to implement additional measures to protect client data from breaches, leaks and cyberattacks. This means going beyond the default security provided by SaaS platforms and actively managing potential risks specific to each client’s environment. Let’s review seven SaaS security best practices to ensure the clients’ environments are thoroughly protected. Inadequate backup measures Perform Regular Backups - In a 2024 survey by Backblaze, only 42% of those who experienced data loss over the past year said they could restore all their data. Unsuccessful data recovery is largely due to inadequate backup measures. Online backup solutions create encrypted copies of business-critical files and store them on remote servers. This layer of data protection allows users to recover their clients’ information during incidents like physical disasters, hardware failure or cybersecurity incidents like ransomware attacks. By including regular data backups in the SaaS cloud security strategy, users: Reduce downtime: Performing regular backups allows for quick restoration of systems and data following a security incident, minimising delays and interruptions to critical business operations. Protect data in case of cyberattacks: Maintaining secure, clean backups of client data is a safeguard against attacks such as ransomware, which can encrypt critical files and make them inaccessible. Enhancing password strength Control Data Access - Implementing MSP best practices for granular access controls ensures only specific individuals can view, edit or share information within SaaS environments. This approach reduces the risk of data breaches by limiting exposure to potential threats. Practical methods for implementing this type of security control include: Role-based access: Assign file and system permissions based on roles to ensure users only access the data necessary for their job functions. Complex password policies: Enforce passwords of at least 12 characters with a minimum complexity to enhance password strength and protect against brute-force attacks. Multi-factor authentication (MFA): Mandate multiple forms of identity verification to access data, reducing the risk of unauthorised access even if login credentials are compromised. Advanced authentication methods: Use authenticator apps or hardware tokens for additional verification. Analysis of application performance Effective SaaS security monitoring requires vigilant tracking and analysis of application performance Continuously Monitor Applications and User Behavior - Effective SaaS security monitoring requires vigilant tracking and analysis of application performance, system health and user behavior. These insights help create benchmarks, enabling users to detect suspicious activity more easily and quickly respond to threats. For example, tracking user behavior patterns could reveal an unusual login from a location where the company has no employees, which is a clear indicator of compromise. Unusual user activity Leverage Security Alerts - Cybersecurity alerts are automatic notifications sent when a potential threat or security breach is detected. Leveraging these alerts enhances the ability to employ SaaS security measures to respond to possible vulnerabilities, such as unauthorised access attempts or unusual user activity. Users can enable security alerts in the following ways: Email notifications: Receive notifications in the email inbox for quick access and review. Mobile alerts: Set up alerts to go directly to the phone, so users can take immediate action even when they are away from their desk. PSA tool integration: Manage alerts within the professional services automation (PSA) tool for a streamlined workflow. These application integrations let users track and respond to security incidents directly within the PSA system, ensuring no missed alerts and documented response actions. This proactive approach to managed IT support service allows them to prioritise risks MSPs like Zephyr Networks use SaaS security alerts to protect their customers’ cloud applications 24/7, uncovering and responding to potential threats before they become larger security issues. This proactive approach to managed IT support service allows them to prioritise risks rather than reactively using resources to fix problems. Learn how to build a robust software stack with their guide for MSPs. SaaS application security efforts Automate Remediation - Automating remediation process helps address and mitigate threats without human intervention, streamlining SaaS application security efforts. Applying predefined responses, like locking an account if suspicious logins are detected, might minimise the escalation of an attack. Benefits of automated remediation include: Accelerated responses: Enabling immediate action when a threat is detected reduces the time it takes to contain and neutralise it. Reduced alert fatigue: Addressing specific alerts with automated remediation minimises the number of notifications the security team needs to manage daily. Minimised human errors: Automating remediation ensures consistent and accurate responses to threats. Optimised resources: Eliminating repetitive remediation tasks improves overall efficiency by allowing the team to focus on other tasks. Undermine security efforts The 2023 Cloud Security Study shows that human error is responsible for 55% of cloud-based data breaches Provide Security Awareness Training - The 2023 Cloud Security Study shows that human error is responsible for 55% of cloud-based data breaches. This statistic illustrates the importance of educating clients on best practices, reducing the likelihood that they perform actions that could undermine security efforts. Our partner Zephyr Networks, for example, offers regular training and awareness programs as part of its all-encompassing approach to managed cybersecurity. These sessions empower their customers with the knowledge they need to be well-versed in essential practices to prepare them to handle day-to-day threats. This education reduces employee-led breaches and promotes a strong security culture. Discover how to make a case for security awareness training. Strong security culture Take Proactive Measures - By anticipating and addressing potential threats proactively, users enhance SaaS security posture management, ensuring the clients’ operations remain smooth and uninterrupted, even in case of cyberattacks. Get started with these proactive measures: Regular browser and device updates: Ensuring all access points to the SaaS apps are up-to-date with the latest security patches closes potential gaps in the vulnerability protection. Business continuity planning: Developing and testing a plan for data recovery minimises disruptions in the event of an incident by ensuring users have clear procedures for restoring critical systems and information to maintain operations. Risk management: Regularly assessing and prioritising potential security threats helps users manage their resources more effectively. Implement best practices for SaaS security  With SaaS Alerts, users improve their ability to protect the customers and critical MSP tools from evolving threats. Their SaaS security platform: Monitors customers’ SaaS applications 24/7 for unusual user behavior Automates remediation of compromised accounts, mitigating potential damage  Syncs alerts with the PSA console for faster response times Creates detailed reports allowing users to show value to customers

A survey conducted by Blackhawk Network finds the average shopper plans to spend almost half of their holiday budget to buy gift cards this year versus only 39% in 2023. The global gift card market was valued at $1.3 billion USD in 2023, and it is projected to reach more than $5.2 billion USD by 2032. Fraud - a growing concern While gift cards continue to be top of mind for consumers for streamlined gifting, gift card fraud is a growing concern for consumers and businesses alike. According to the U.S. Department of Homeland Security’s Homeland Security Investigations (HSI) unit, gift card fraud, perpetrated by Chinese and other organised retail theft (ORT) rings, can be attributed to losses in the hundreds of millions of dollars globally, and is being used to fund other illicit crimes such as drug and human trafficking. The retailers implement procedures to mitigate attacks. Using data insights to detect emerging threats and identify hidden connections is among the ways retailers can protect the integrity of their gift card programs. How gift card fraud is manifested Typical physical gift card scheme involves purchasing items using stolen credit cards  Gift card fraud occurs both at physical locations and online. A typical physical gift card scheme involves purchasing items using stolen credit cards and then returning the items for store credit or gift cards. While some stores have strict and well-enforced return policies to ensure that only customers entitled to refunds receive them, fraudsters employ fake tracking ID (FTID) tactics that focus on bypassing identification checks during returns, enabling them to return stolen merchandise or exploit refund policies.  They use a combination of fake IDs and altered receipts or rely on lax return processes to achieve their goals. Once gift cards are obtained, criminals can sell them at a discount or use them for personal purchases, effectively converting stolen goods or false claims into untraceable funds. Tactics to convince consumers One tactic involves draining a gift card by obtaining the barcode, Card Verification Value (CVV) number, personal identification number (PIN), or activation code from beneath the slim cardboard packaging. Once they obtain the code(s) from physical cards, they reseal them, monitor online for consumers to buy and load the cards, then spend the balances before the consumers can. Some merchants have sought to combat this by keeping store-branded gift cards behind the checkout counter, handing them out after purchase. However, this approach can be costly and inconvenient for both retailers and customers, as it requires additional resources for in-store management and potentially slows the purchasing process. Other online tactics involve people who misrepresent themselves in a variety of phishing scams to convince consumers to purchase gift cards, then provide the card details to others who then drain the cards. Scammers tell the victim which gift card to buy (and where). They might say to put money on a card for an online store, a streaming service, or a specific retail store. These scammers often work as part of an organised crime network. Retailers leveraging open info, AI, to combat gift card fraud Retailers are empowered to improve the monitoring and analysis of gift card transaction patterns A growing number of retailers are leveraging publicly available (PAI) and hard-to-reach data and analytics to extract key insights that help fight various forms of gift card fraud and stay ahead of evolving fraud tactics. With such tools, retailers are empowered to improve the monitoring and analysis of gift card transaction patterns, identify anomalies, and implement proactive measures to prevent fraudulent activities before they can impact consumers and sales revenues. Retailers need this type of approach in their efforts to battle scammers, who continue to refine tactics for draining gift cards and committing other types of retail fraud. Beyond simply refining their techniques, fraudsters continue to advance their use of technology to commit their crimes. For example, cybercriminals also use bots to perform brute-force attacks on gift card websites. They are increasingly using AI to perpetrate gift card fraud. Leveraging Latest AI And LLMs Retailers need to continually upgrade their fraud-fighting strategies and technologies as well. They can lean into PAI and analytics, in conjunction with existing security operations and investigations, to safeguard the integrity of their gift card programs and demonstrate their commitment to customers, reinforcing brand trust. In addition to leveraging the latest versions of AI and large language models (LLMs), retailers can take advantage of open-source intelligence (OSINT). By leveraging PAI and difficult-to-obtain data with analytics, brands are using OSINT to more quickly seize on evolving threat patterns to recognise current and shifting fraud schemes and stay ahead of evolving fraud tactics. In this way, the AI operates as a resource multiplier, compiling and processing data at faster-than-human speeds, while enabling the ability to extract actionable insights at scale. Users can make more accurate and timely decisions. Retailers need to upgrade their fraud-fighting strategies and technologies. Safeguarding gift cards, customer trust, and brand integrity OSINT can inform retail security managers, loss prevention directors, fraud investigators, and others to help spot and deter gift card fraud. By using AI to detect patterns and anomalies, OSINT solutions can help fraud specialists spot patterns of suspicious activity that may indicate distinct instances of fraud. AI further helps fraud specialists identify members of ORT rings by uncovering hidden connections among seemingly unrelated individuals and transactions. The market for retail gift cards is large and continues to grow, and so too, is the gift card fraud threat. By adopting OSINT for fraud prevention, retailers can stay ahead of tech-savvy criminals, safeguarding gift card revenue streams, as well as customer trust and brand integrity.

Amidst the challenges of a prevailing economic downturn, the retail sector finds itself grappling with an unparalleled rise in incidents of shoplifting, theft, and burglaries. The disconcerting scenes witnessed on London’s Oxford Street in August 2023,​ where crowds gathered, looting as many stores as possible, sent shockwaves across the nation’s retailers. This alarming surge in retail crime has put retailers on high alert, as they contend with a rising tide of security concerns.  Shoplifting concerns Recent data from the Union of Shop Distributive and Allied Workers (USDAW), has raised alarming concerns: shoplifting rates have surged by an unprecedented 24%.​ In the first half of 2023 alone, there were approximately 8 million reported shoplifting incidents. With the ongoing burden of the cost of living crisis and the approaching festive season, it is expected that these figures will keep surging.  Implementing robust security measures Theft and prevention strategies cost retailers approximately £2 billion in 2021/2022 While more help from the Government to support retail workers and the businesses shoplifters target is certainly needed, the implementation of robust security measures will significantly contribute to deterring these crimes from occurring in the first place. British retailers spend millions on tools to deter and catch shoplifters inside stores, from CCTV and security guards to electronic tagging and alarms. The Grocer reported that theft and prevention strategies cost retailers approximately £2 billion in 2021/2022. Despite these initial costs, other threats are at play beyond the shop floor. Break-ins by criminal gangs For many large town centre stores and supermarkets, and units in retail parks, the rear doors and delivery areas are commonly targeted by criminal gangs. It’s not uncommon for thefts to occur from pallets or cages that have been unloaded from lorries and sit waiting to be moved into the building. After-hours break-ins are a risk for all store owners too, particularly over the festive season when a lot of high-value stock has been delivered to shops and supermarkets. Addressing anti-social behaviour  The additional fencing was deemed an essential measure to safeguard the community Anti-social behaviour also poses a challenge for retailers. In 2022, an Aldi based in Derby​ invested in security fencing to protect staff and deter loitering groups. The additional fencing was deemed an essential measure to safeguard the community, as dangerous items were frequently found outside the store, including weapons and hypodermic needles.  So how do physical security solutions such as fencing and gates help better protect retail establishments such as supermarkets and edge-of-town retail park shops? Fencing and gates: a critical component of retail security  1. Risk assessment and target hardening  A thorough risk assessment will identify potential weak spots that require protection. ‘Target hardening’ involves implementing physical security measures that become more robust as they approach the target. This helps deter intruders while ensuring ease of access for customers and staff.  2. Effective perimeter security  Opt for difficult-to-climb security fencing that provides a robust obstacle against thieves, vandals, and intruders Selecting fencing solutions according to the potential threats, site characteristics, and topography is crucial. It is important to specify fencing that strikes a balance and maintains a welcoming appearance while safeguarding external areas of the store or warehouse from potential harm and unauthorised access. Solid fencing which provides concealment can help to conceal expensive goods and remove them as a target for opportunistic theft.  Opt for difficult-to-climb security fencing that provides a robust obstacle against thieves, vandals, and intruders. I recommend selecting a sufficiently tall and robust fence such as an acoustic barrier. Its noise-reducing properties are often beneficial for these types of sites too.  3. Controlling vehicular speeds and access  To enhance security, consider controlling vehicular speeds and access. One effective approach is the installation of bollards at the ends of traditional high streets. This practice is already commonplace as a means of safeguarding against hostile vehicle attacks, but it can also play a pivotal role in preventing quick getaways of vehicles involved in potential heists. Additionally, employing road blockers and sliding gates at the rear entrances of delivery areas would serve to fortify security further. These measures can help in delaying vehicles, allowing for necessary checks to be conducted.  4. Balancing security with aesthetics  The presence of high-security fencing can also make a site more of a target for vandals and burglars Another challenge is avoiding creating an imposing presence, especially important for areas situated near residential communities. The presence of high-security fencing can also make a site more of a target for vandals and burglars. To minimise this risk consider specifying timber fencing and traffic barriers to secure car parks, providing both security and a welcoming atmosphere for shoppers.  Taking an integrated approach Combine secure perimeter fencing with effective lighting in places with shaded areas and at doors, gates, and shop windows, alongside Perimeter Intrusion Detection Systems (PIDS), and strategically placed CCTV. These measures will hinder unauthorised entry and escape, increasing the likelihood of detection and apprehension.  Prioritising employee wellbeing  Installing robust security fencing, complemented by CCTV, good lighting, and guarding, creates a safe environment Installing robust security fencing, complemented by CCTV, good lighting, and guarding, creates a safe environment for employees. This not only safeguards their well-being but also provides peace of mind that they are protected effectively in the case of a burglary or crime.  When selecting security products for retail sites, it is advisable to opt for items that have undergone rigorous testing and carry relevant certifications for their security level. Each component should meet industry-specific standards for its intended purpose and originate from manufacturers accredited under ISO 9001:2015. This ensures a high standard of quality and reliability in safeguarding the premises.  High-quality security fencing As the cost-of-living crisis continues, crime rates increase, and the festive season approaches, the time to act and implement on-site security is now. By investing in comprehensive security measures, retailers can protect their assets, employees, and customers, ensuring a safer and more secure shopping environment for all. High-quality security fencing is also a sound investment, that requires little or no maintenance once installed. The best fencing solutions are extremely weather-resistant, and won’t suffer from rust or corrosion. With all sectors preparing to ride the rapids of recession in the coming year, improving on-site security while selecting cost-effective measures, is one surefire way to protect your people, your property, and your profits from harm. 

The average business owner or investor has some kind of security precaution in place, especially in the after-hours when there are fewer deterrents to inhibit criminal activity. Security guards, video surveillance systems, motion sensor lights, or even just fake cameras placed around the property are some of the common options people choose.  Future of overnight security Smart business owners are starting to realise, however, that some of these traditional security measures are becoming antiquated and no longer cutting. The now and future of overnight security is in remote guarding. Pioneered by companies like Los Angeles-based Elite Interactive Solutions, which was founded back in 2007, remote guarding is revolutionising the overnight security business. Minimising criminal activity Remote guarding is fast becoming the most popular choice among commercial end-user property owners Remote guarding utilises a combination of cutting-edge technology, “digital guards,” highly trained security agents, and local law enforcement if and when necessary to minimise the potential of criminal activity. For those adequately enlightened to its overwhelmingly impressive crime prevention capabilities, remote guarding is fast becoming the most popular choice among commercial end-user property owners to secure and protect their investments. What Is remote guarding?  Remote guarding is a revolutionary concept and increasing trend in security systems that utilises a combination of methods to effectively analyse potential threats to property. Cameras and/or other monitoring devices running highly advanced algorithmic software are installed in strategic areas or vulnerable places onsite and remotely located security agents are immediately notified of any activity within a designated perimeter of the property. A blend of AI, cybersecurity, and video analytics When properly deployed by an expert provider, the technology stack includes a proprietary blend of video analytics, artificial intelligence, cybersecurity, and more. Done right, “noise” is effectively filtered out, allowing agents to act on legitimate alerts and achieve zero false alarms communicated to first responders. Today, there are a lot of terms and descriptions tossed around about remote guarding, remote video, virtual guarding, etc., but those attributes must be present to represent the true definition of the offering and its many virtues. Realtime situational awareness Many systems have a two-way speaker that allows the security agent to give a verbal warning When specially trained security agents are alerted to trespassers, possible intruders, or other suspicious activity, they analyse the situation in real-time and determine the necessary level of action. Many systems have a two-way speaker that allows the security agent to give a verbal warning, known as a voice-down, to the individual(s) that they are being watched. Most perpetrators, often believing the response is emanating directly from security personnel on the property itself rather than from a remote command centre, flee immediately. However, if the threat persists, the security agent enlists local law enforcement to get on the scene.  Customised remote guarding When properly deployed, remote guarding systems are also customised to specific properties. A team of consultants visits the client’s property to evaluate its vulnerabilities and where to best place cameras and/or other monitoring devices for system efficacy. Traditional security shortfalls  According to Keith Bushey, a retired commander for the Los Angeles Police Department, there is much frustration between law enforcement officers and potential victims of crime due to the historically unreliable performance of traditional burglar alarm systems and central monitoring stations. He states about 90% of security-related calls are false alarms, a problem that has been well-documented through the years. Onsite challenges When a legitimate emergency does occur, the perpetrators have often already done their damage When a legitimate emergency does occur, the perpetrators have often already done their damage and/or escaped by the time law enforcement arrives.  Onsite security guards are not the remedy either as they bring their own set of issues and challenges.  Unexpected costs Traditional security systems can also have unexpected costs. The cost is not only in the security guards’ paycheck or the cost of the equipment itself. The cost comes when an actual incident occurs. In worst-case scenarios, the security guard(s) are injured, the business suffers inventory loss, and/or damage is sustained to the property.  The medical and other costs for the security guard(s), the loss of inventory, property damage, deployment of law enforcement resources, and possible fallout of legal expenses all add up. Even in the best-case scenario, false alarm expenses incur if law enforcement is dispatched. These, among many others, are some of the primary issues that remote guarding resoundingly answers as a superior alternative. A bounty of benefits Remote guarding systems have been proven to cut costs and be more effective than traditional security systems. Even though the monthly monitoring costs of remote guarding are significantly higher than traditional intrusion detection system monitoring, the much higher effectiveness in crime reduction, elimination of false alarms, and augmenting or replacement of manned guards result in a substantially higher return on investment (ROI) to the end user. Easy tracking of threats The security cameras already have their image captured on record, making them easier to track down For example, case studies have demonstrated reduced security costs for clients by 60%, on average. These reductions have come from the costs of security staff, inventory, or property loss, plus saving money on insurance premiums and deductibles. The nature of remote guarding reduces the risk and costs of false alarms, with professional security agents able to determine an actual threat before law enforcement is called. In a rare instance when a perpetrator escapes before law enforcement arrives or can detain the individual(s), the security cameras already have their image captured on record, making them easier to track down and identify. Reduction of false alarms The significant reduction in false alarms is greatly appreciated by law enforcement, as it allows them to focus on real emergencies or crises. Better relationships are also developed between clients and law enforcement, as remote guarding systems are highly reliable in providing accurate and real-time information to officers as they approach the scene. In short, it assists law enforcement in doing their job more effectively, as well as more safely thanks to having eyewitness information before engaging in an active crime scene.  Partnership When you combine the decreased cost with the increased efficiency and success rate, it is easy to see why many commercial end-user property owners across the country are making the shift to remote guarding. It’s also an outstanding opportunity for professional security dealers and integrators to partner with a remote guarding services provider to bring a superior solution to their end customers and pick up a recurring monthly revenue stream in the process.

Companies at GSX 2023 emphasised new ways that technologies such as artificial intelligence (AI) and the cloud can address long-standing issues in the security market. Among the exhibitors at the event in Dallas were companies seeking creative ways to apply technology, lower costs, and make the world a safer place. Reflecting on the exhibition, here are some additional takeaways. Expanding AI at the edge  i-PRO is a company reflecting the continued expansion of edge AI capability in the security market. Today, more than half of the company’s lineup supports AI at the edge so the customer has a wide choice of form factors when seeking to leverage the feature set.  AI processing relay, extended warranty i-PRO is increasing their warranty period from 5 to 7 years, which could be a lifetime warranty in some cases I-PRO also has an “AI processing relay” device that accepts non-AI video streams and applies edge analytics. AI has progressed from a high-end technology to a feature available in a variety of cameras at different price points. i-PRO is also increasing its warranty period from 5 to 7 years, which could be a lifetime warranty in some cases depending on a customer’s refresh schedule and lifecycle management. Active Guard, MonitorCast The company’s video management system (Video Insight) is continuing to build new features including “Active Guard,” an integrated metadata sorter. Their access control platform, MonitorCast, is a Mercury-based solution that is tightly integrated with Video Insight. Their embedded recorders now have PoE built in.  “We can move at a faster pace to fill out our product line since leaving Panasonic,” says Adam Lowenstein, Director of Product Management. “We can focus our business on adapting to the market.” Emphasis on retail and other verticals  Shoplifting is a timely issue, and retail is a vertical market that got a lot of attention at GSX 2023. “We see a lot of retailers who are primarily interested in protecting employee safety, but also assets,” says Brandon Davito, Verkada’s SVP of Product and Operations. “Shrinkage is a CEO-level priority.”  “Retailers are getting more engaged with security posture, instead of letting perpetrators walk,” Davito adds. Intrusion detection Verkada has an intrusion product that will notify a central station if there is an alarm On the alarm side, Verkada has an intrusion product that will notify a central station if there is an alarm, and operators can review videos to confirm the alarm. Other capabilities seeking to discourage trespassers include sirens, strobes, and “talkdown” capabilities.  International expansion Verkada continues to expand internationally with 16 offices in all, including Sydney, Tokyo, and London. The core value proposition is to enable customers to manage their onsite infrastructure more simply, including new elements such as PTZ cameras, intercoms, and visitor management. Verkada emphasises ease of use, including a mobile application to allow access to be managed across the user base. Forging partnerships “We are committed to the channel and industry, and we continue to build relationships and expand our reach,” says Davito. Among the industry relationships is a new partnership with Convergint, which was hinted at during the show and announced later the same day. They are also expanding their partnerships with Schlage, Allegion, and ASSA ABLOY.  Working with other verticals They offer new features for K -12 schools, and a new alarm platform is easier to deploy and manage Verkada has also found success across multiple other verticals, notably healthcare, where they integrate with an electronic medical records system. They offer new features for K-12 schools, and a new alarm platform is easier to deploy and manage. They are integrating wireless locks to secure interior doors in schools, looking to secure the perimeter, and installing guest management systems. Transitioning the mid-market to the cloud  Salient is squarely focused on the “mid-market,” a large swath of systems somewhere between small businesses and enterprise-level systems. Pure cloud systems are not as attractive to this market, which has a built-out infrastructure of on-premise systems. Adding a camera to an existing system is easier and less expensive than tying it to the cloud. Benefits of cloud It’s a market that may not be ready for the pure cloud, but there are benefits to be realised from adding a cloud element to existing systems. “We are continuing to augment our premise-based solutions with added cloud capabilities and flexibility,” says Sanjay Challa, Salient’s Chief Product Officer.  The feedback Salient hears from their customers is “I want to own my data.” The hybrid cloud approach offers the right mix of control, flexibility, and unit economics. Cloud add-on capabilities We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive" Cloud add-on capabilities include bringing more intelligence about system operation to the user via the cloud. Over time, Salient expects to sell more cloud-centric offerings based on feedback from integrators and customers. “We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive over time,” says Challa.  Vaidio AI technology Salient seeks to be a transition pioneer to help customers realise the path to the cloud. Their approach is “crawl, walk, run,” and helping customers make the transition at each stage. Salient has added AI to its product offering, incorporating Vaidio AI technology from IronYun into a powerful suite and broad array of on-premise analytics, which are gaining traction. The seamless approach makes it easy for customers to embrace AI analytics, although Salient remains broadly committed to open systems. Addressing ‘soft’ features for integrators AMAG is in the process of enhancing its product line with the next generation of access control panels. However, “product” is just part of the new developments at AMAG. In addition to “hard” features (such as products), the company is looking to improve its “soft” features, too; that is, how they work with the integrator channel. Integrator channel Rebuilding a process to make your organisation more efficient, is relatively easy; it just takes a lot of persistence" “We have the depth of our legacy customer base we can learn from, we just need to close the feedback loop quicker,” says Kyle Gordon, AMAG’s Executive Vice President of Global Sales, Marketing, and commercial Excellence, who acknowledges the value of reinstating face-to-face meetings after COVID. “We are laser-focused on nurturing our integrator channel,” he says.  “Developing new features takes time, but rebuilding a process to make your organisation more efficient, that’s relatively easy; it just takes a lot of persistence,” says Gordon. More cohesive internal communication is another useful tool, he says.  Disrupting the cloud based on price  Wasabi is working to make cloud applications less expensive by offering a “disruptive” price on cloud storage, $6.99 per terabyte per month (80% less than hyperscalers). Contending “hyperscalers” like AWS are charging too much for cloud storage, Wasabi is using its own intellectual property and server equipment co-located in data centres around the world. Wasabi sells “hot cloud storage,” which refers to the fact that they only have one tier of storage and data is always accessible. In contrast, a company such as AWS might charge an “egress fee” for access to data stored in a “colder” tier.  Cloud storage “We saw that several video surveillance companies had not yet adopted cloud storage, and we saw an opportunity to make it easy to use,” said Drew Schlussel, Wasabi’s Senior Director of Product Marketing. “We just install a little bit of software that allows them to store data in the cloud and bring it back from the cloud.” Performance, protection (cybersecurity), and price Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies such as Genetec and Milestone. Emphasising performance, protection (cybersecurity), and price, their data centres are certified to SOC 2 and ISO 27001 standards.  Faster throughput for weapons detection Xtract One is a young company focusing on weapons detection in a time of accelerated concern about gun issues post-COVID. Founded in Canada and based on technology developed at McMaster University, Xtract One has found a niche in providing weapons detection at stadiums and arenas. These customers already have budgets, and it is easy to shift the money to a newer, faster technology. Madison Square Garden in New York City is among its customers.  Cost savings solution Xtract One can increase throughput to 30 to 50 people per entrance per minute (compared to 5 to 6 people per minute when using metal detectors). The solution doesn’t require anyone to empty their pockets and the system alarms on items beyond guns and knives. Using Xtract One allows customers to reduce the number of screening lanes and security staff, providing additional cost savings, all while getting fans through the screening process in half the time. Purpose-built sensors The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties In addition to stadiums and arenas, Xtract One, formerly Patriot One, is also getting “inbound” interest from schools, hospitals, manufacturers, and other verticals that makeup 50% of their business. “We’re on a rocket ride, mainly because the weapons issues are not going away,” says Peter Evans, CEO and Director at Xtract One. The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties, all correlated by an AI engine.  Providing early warning of violence ZeroEyes is another company focused on weapons detection. Their AI gun detection system works with video images to identify if someone is “brandishing” (carrying) a weapon. In other words, the system does not detect concealed weapons. Identifying someone carrying a weapon provides early warning of a possible violent act. Increased response with AI-enables images Images are identified by AI and sent to a monitoring centre where a human confirms the image before contacting first responders. Knowing the location of a shooter enables staff to lock entry points, move people to safety, and direct first responders. The company was founded to leverage existing camera views to stop mass shootings and gun violence by reducing response times. 

New buzzwords were abundant in the articles that generated the most clicks on our website in 2022. From the metaverse to the Internet of Things, from frictionless access control to artificial intelligence (AI), the topics most popular among our site’s visitors were at the cutting edge of change and innovation in the physical security marketplace. Here is a review of the Top 10 Articles of 2022, based on reader clicks, including links to the original content: Metaverse will promote collaboration and enable more efficiencies for security Metaverse is a familiar buzzword currently, but few people grasp what it means. In the simplest terms, the metaverse is an online “place” where physical, virtual, and augmented realities are shared. The term, Metaverse, suggests a more immersive online environment that combines elements of augmented reality (AR) and virtual reality (VR). For the physical security industry, the looming creation of a complex online environment offers possibilities and challenges. Establishing identity will be a central principle of the metaverse, and various biometrics are at the core of ensuring the identity of someone interacting in the virtual world. Cybersecurity elements are also key. On the benefits side, the security market is already taking advantage of technologies related to the eventual evolution of the metaverse. For example, the industry has deployed AR to provide information about a door lock’s status on a screen, headset, or smart glasses as a patrolling guard walks by. What are the security challenges of the transportation industry? Because transit agencies rely on several IoT devices, they get exposed to higher cybersecurity risks Rapid technological advancement, increasing urbanisation, and the growing expectations of commuters and governments are pressuring transit industry players to modernise. Commuters, urban planners, first responders, and other stakeholders want to use transit data to support their decision-making. Transit agencies’ security and operations teams need closer collaboration to stay ahead. However, for many years, most transit agencies have relied on siloed, proprietary systems. Because transit agencies rely on an ever-growing number of Internet of Things (IoT) devices, they also get exposed to higher cybersecurity risks as there are more network access points to manage. The future is here: ADT’s innovation lab evaluating robots and indoor drones New robots and indoor drones for security applications are on the horizon, based on the work of ADT Commercials’ Innovation Lab, which is evaluating the latest technologies’ value to customers and some typical use cases. The ideal use of humanoid robots is to perform jobs that are considered repetitive, dirty, dangerous, and/or mundane. In security, that describes most security guard positions. As the name implies, autonomous indoor drones are focused on flying indoors versus the outdoor environment, which is heavily regulated by the U.S. Federal Aviation Administration (FAA). Flying autonomously indoors not only eliminates FAA oversight but also will enable ADT Commercial to offer another choice to customers to further reduce their dependencies on and costs of human guards. Innovative security: the key to business efficiency, cost savings, and more Organisations have shifted business focus countless times since the onset of the pandemic. While many leaders have been primarily concerned with the immediate health and safety of their customers and employees, 2022 has given rise to a new trend. More than ever, business leaders are seeking security solutions that increase operational efficiency and cost savings as well as improve logistics and business insight. As working environments become more complex, organisations looking to drive higher productivity and profitability margins should consider security upgrades that prioritise integrated analytics and automation. Shoplifting today is more sophisticated, and so are the tools to fight it One tool to fight shoplifting is analytics, which can be used to determine where shrink is occurring Shoplifting is often viewed as petty theft by individuals, but that is not always the case. Overall, shoplifting is becoming more sophisticated and coordinated. Traditional “shoplifting” has two major differences when compared to organised retail crime (ORC). The differences are numbers and motivation. ORC consists of groups working together to monetise theft, very different than an individual taking an item they need. One tool to fight to shoplift is analytics, which can be used to determine where shrink is occurring. Understanding where crimes take place helps retailers make strategic decisions about where to place their loss prevention efforts. Oosto offers 10 reasons to switch to frictionless access control in commercial buildings Access control for buildings is nothing new. It’s only in recent years that the urgency to implement smarter, more efficient, and more convenient forms of access control has increased, in the context of public and private sector digital transformation. Upheavals from the COVID-19 pandemic have forced organisations to re-think, pivot, and invest in new technology solutions that will incorporate Artificial Intelligence (AI) and Machine Learning, to gain speed in their operations, glean actionable insights from their video analytics, and enhance productivity with their teams. Which security trend is here to stay? Technologies and trends in the security marketplace come and go with some regularity. But how can you tell which trends are gaining traction and which amount to “the flavor of the month.” For example, while many physical security departments were hesitant to consider cloud-connected solutions in the past, they now better understand the benefits these solutions bring and how they can help them utilize their resources to achieve business goals while minimising overall operational complexity. Other technologies mentioned in the article include mobile credentials, AI-based analytics, video management systems, cybersecurity, and a new emphasis on data. What do these technology trends have in common? They are opening new possibilities for greater system efficiency and functionality. In short, they are playing a role in transforming our industry. GSX 2022 reflects changing technologies and evolving role of security The role of the security director increasingly will encompass facets of cybersecurity and physical security GSX 2022 in Atlanta highlighted the changing role of security in the enterprise. The role of the security director increasingly will encompass facets of cybersecurity as well as physical security. Transitioning to an operation that incorporates both disciplines requires a workforce that embraces education and building new skills. Education and the opportunity to build new skills are evident everywhere at GSX, including in the hundreds of education sessions and also in the knowledge shared on the show floor in the exhibit hall. Consolidation changing the face of the security market Consolidation is a dominant trend in the security marketplace. Large companies typically swallow up smaller companies as a means of expanding both their technology portfolios and their geographic reach. Sometimes a big fish is swallowed up by an even bigger fish. Despite the pandemic and resulting economic challenges, the security market has continued to be a desirable environment for both big players and startups, which then provide abundant acquisition targets for larger companies. This article highlighted recent mergers and acquisition news. Six trends at the intersection of video and AI Video has evolved beyond the capabilities of advanced imaging and performance to include another level: Artificial Intelligence. Video imaging technology combines with AI, delivers a wealth of new data, not just for traditional physical security applications, but for a much deeper analysis of past, present, and even future events across the enterprise. This is more than a big development for the physical security industry; it is a monumental paradigm shift that is changing how security system models are envisioned, designed, and deployed. Much of the heightened demand for advanced video analytics is being driven by six prevalent industry trends.

The Global Security Exchange (GSX 2022) in Atlanta in September 2022 is the latest example of the energetic post-COVID resurgence of security trade shows. On the vibrant show flow, discussions centered on topics such as the security industry’s need for more employees and the lingering impact of a months-long supply chain crisis. Against a backdrop of continuing industry challenges, exhibitors and attendees were diverted by a wealth of new opportunities as the industry rebounded. Several major players had big product announcements at GSX 2022 in Atlanta. Manufacturers unveil the latest technology  The big news at Genetec was “5.11.” That’s the newest version of Security Center, which is “all in,” i.e., providing everything Genetec offers in a single “unified” platform. The unified approach streamlines the process for systems integrators, makes quotes easier, and adds value for customers. Standard, Pro, and Enterprise versions provide video, access, and LPR “right out of the box.” Genetec is also launching a new web and mobile client for the “next generation operator.” Paid intern programme Kyle Hurt says the security industry’s biggest challenge is attracting personnel  Kyle Hurt, Genetec’s Senior Sales Director, North America, says the security industry’s biggest challenge is attracting personnel (even more challenging that the supply chain.) Genetec’s response is a robust paid intern programme, welcoming 120 interns into various departments for a full semester. The programme helps to feed Genetec’s need for new talent. “You can’t coach passion,” said Hurt. WiseNet Edge Hanwha Techwin introduced a “serverless camera” at GSX 2022, named the WiseNet Edge. It is a video camera with a built-in solid-state hard drive for storage. The camera can store its own video and take in other camera feeds. In effect, it operates like an NVR but is less expensive and with an internal solid-state drive. Video can be viewed through a cloud browser, and Hanwha’s WAVE software, loaded on the camera, enables the management of several cameras at a site. High-res video is stored inside the camera, and any information can be shared with the cloud according to the needs of the application. i-PRO Mini i-PRO launches its own Video Insight video management system and MonitorCast access control i-PRO has fully transitioned away from Panasonic and is charting its own ambitious future path. Seeking to be “bold, trusted, and flexible,” the company is releasing a raft of new products, filling in previous gaps in the line, and bringing forward new innovations, including a full complement of AI. In addition to hardware, they have their own Video Insight video management system and MonitorCast access control, which was part of the Video Insight acquisition in 2015. An i-PRO Mini is a tiny camera, smaller than a smartphone. All cameras are NDAA compliant. People are coming together “The show has been phenomenal,” said Josh Letourneau, Chief Commercial Officer, Prosegur USA. “It’s very nice to see that people are coming back. After the pandemic, we are finally in a position of coming together. Lots of organisations are coming to see us.” Intelligence-led risk management Prosegur is a global company looking to expand aggressively in the United States, creating multiple “metropolitan service areas,” where the company’s fully integrated offerings are available. What makes the company unique is its “intelligence-led risk management,” says Josh Letourneau, adding “It’s more than AI, it’s about human intelligence, too." Prosegur sees evolution and growth opportunities in the U.S. market. “We are one of the largest companies no one has heard of,” adds Letourneau. “The show seems as back to normal as possible,” said Keith Bobrosky, President of Delta Scientific, who attended the show although his company did not exhibit, adding “There seems to be a generally positive spirit about the show this year.” Physical security protocols Bobrosky sees data centres as the next big market for his company’s vehicle barriers Bobrosky’s company has worked aggressively to avoid the impact of supply chain issues, ordering plenty of extra inventory to avoid the possibility of a part running out of stock. “We got ahead of it and are past the worst of it,” he said. Bobrosky sees data centres as the next big market for his company’s vehicle barriers. “The government will mandate physical security protocols for cybersecurity locations because they house data that affects national security,” he says. Robots and indoor drones ADT Commercial highlighted robots and indoor drones for security apps at their booth. The newest versions of the humanlike robots offer extra padding, more fluid movement, and 360-degree viewing for a better virtual reality (VR) experience, including better peripheral vision. Robots can operate for four hours without a charge and “know” when to return to the charger (to “top off” every hour). Fully autonomous indoor drones can also replace guards, flying near the ceiling and generally after business hours. The use of either robots or drones can lower costs when compared to hiring human guards. Varied uses for canines in security Glen Kucera, Chief Executive Officer, MSA Security, highlighted the capabilities of canines for explosives and firearms detection. “People don’t realise the flexibility of what they can do,” he said. Kucera says canines provide a sophisticated solution to address the escalating active shooter and criminal threat. MSA Security was acquired last year by Allied Universal, adding to the company’s varied offerings for threat detection and management. Rather than individual products, Allied Universal’s emphasis at the show was on bringing solutions together. Their message: Risk is multi-dimensional and different from one client to the next. Access control  Access control needs to develop more modern interfaces to compete with new technology companies AMAG’s news at the show included a new president, David Sullivan, who highlighted AMAG’s role as one of the “last independent access control companies.” He said, “The beauty of AMAG is its installed base and loyal integrator channel.” Sullivan sees changing trends in how office space is managed in the wake of the pandemic. More workplace management applications will emerge, with one of the elements being access control. Access control also needs to develop more modern interfaces to compete with new technology companies entering the market. An encouraging sign is that AMAG had its best year ever in 2021. Orion Entrance Control Orion Entrance Control showed off one of its modern new turnstiles at the RealNetworks/SAFR booth at GSX 2022. The turnstile incorporates an access control module from Elatec to update and expand card reader functionality. Using the module streamlines Orion’s processes and avoids having to update a customer’s readers individually. The turnstile at GSX also incorporated a facial recognition system from SAFR, which could be used instead of, or in addition to, the access control reader. Balancing the cloud and on-premise systems Salient Systems is looking to balance the use of on-premise and cloud systems and emphasise data instead of video. Rather than a single market, Salient sees security as a variety of smaller markets, each focused on different needs. Salient’s customers are typically larger and have multi-site deployments with thousands of cameras. On-premise systems appeal here because they offer an element of control. Open-platform APIs Internal teams at customer sites are seeking out and finding new ways to leverage the data from video systems “People have a keen interest in control and ownership of their data,” says Sanjay Challa, Chief Product Officer, Salient Systems. Internal teams at customer sites are seeking out and finding new ways to leverage the data from video systems, and some of the uses fall outside the traditional “security” market. Open-platform application programming interfaces (APIs) enable more integration with various systems, and broader applications enable customers to leverage budgets from other stakeholders in an organisation. Add-on services “They’re unwilling to shift the entire solution to the cloud, but they want to leverage cloud technologies,” says Challa. For Salient, a cloud system provides remote access to monitor and service video installation remotely. “We enable the integrator to reach into your system to provide a higher level of service,” says Sanjay Challa. He concludes, “Our add-on services bring the best of the cloud to on-premise systems, and integrators don’t have to roll a truck to solve a problem with the system. We are focused on helping integrators succeed.” 

Like any retail franchise, car dealerships that have multiple locations nationwide require comprehensive, reliable, and scalable video surveillance solutions to protect their businesses. With dealership theft increasing by 7% since 2021, protecting high-value inventory, mitigating liability risks, and ensuring compliance with video data retention standards have become critical priorities. Future surveillance solutions BCD is vital to guarding functions, protecting valuable assets, and maintaining peace of mind Additionally, managing surveillance across multiple sites demands systems that are easy to deploy, cyber-hardened, and capable of centralised oversight. As dealerships continue to expand, investing in future-ready surveillance solutions with a trusted systems builder like BCD is essential to safeguarding operations, protecting valuable assets, and maintaining peace of mind. The challenge Car dealerships face distinct challenges when it comes to security and operations, such as: Asset Protection: Showrooms and lots house high-value vehicles and parts, making them prime targets for theft and vandalism. Cybersecurity Threats: Surveillance systems needed to be cyber-hardened to prevent breaches that could compromise sensitive footage or customer information. Reliable Recording: Continuous operation is essential to ensure no gaps in security coverage, particularly during off-hours or high-traffic events. Scalable Storage Across Locations: With multiple sites generating large volumes of video footage, dealerships need a solution to store data for 30-90 days to comply with industry regulations and internal policies. Centralised Management: Managing surveillance across dozens of locations required a solution that simplified oversight while enabling scalability for future growth. The solution BCD’s All-in-One Hybrid Cloud NVR is a cutting-edge video surveillance solution designed to address these challenges. The solution offers: Integrated PoE Switch: The All-in-One NVR includes a built-in Power over Ethernet (PoE) switch, simplifying installation and reducing the need for additional network infrastructure, which saves time and costs while simplifying the overall infrastructure. Cyber-Hardened Security: BCD’s solutions are all certified as cyber-hardened solutions to maximise data protection and minimise the risk of data breaches. Always-On Recording: With features like RAID storage for redundancy and failover capabilities, along with the Harmonise Remote Monitoring and Management plugin, the All-in-One solution ensures uninterrupted recording, and with customised notifications, can mitigate hardware or network disruptions. Hybrid Cloud Architecture: The All-in-One NVR provides 80TB of local storage for immediate access to live footage while seamlessly integrating with cloud storage for long-term retention. This hybrid approach ensures franchises can store footage for 30 days or more without overwhelming local resources. Centralised, Scalable Management: BCD’s solution is simple to deploy and typically takes 30 minutes or less, allowing franchises to monitor and manage surveillance across all locations from a single interface, simplifying administration and reducing operational overhead. The results Deploying BCD’s All-in-One Hybrid Cloud solution has the potential to drive significant improvements across multiple aspects of a franchise’s video surveillance operations, including: Enhanced Security: Reliable and cyber-hardened surveillance protect valuable inventory and reduce the risk of theft or vandalism. Continuous Uptime: The system’s failover mechanisms along with Harmonise Remote Monitoring and Management Plug-in ensures 24/7 recording with no interruptions, providing full coverage for liability and security events. Regulatory Compliance: Hybrid cloud storage allows each location to easily meet the 30-90-day retention requirement without costly local storage upgrades. Operational Efficiency: Centralized management and user-friendly tools reduce the complexity of overseeing surveillance across multiple locations, cutting costs and improving oversight. Future-Ready Scalability: As franchises expand, BCD’s solutions are designed to scale effortlessly to accommodate new locations and increased storage demands, providing a future-proof investment. Conclusion BCD’s All-in-One Hybrid Cloud NVR is an ideal solution for national franchises, such as car dealerships, and offers a secure, reliable, and scalable video data infrastructure. By leveraging hybrid cloud technology and simplified management, franchises will experience peace of mind knowing their assets are protected, compliance requirements are met, and their operations will be optimised for growth.

Established in 1997, Dubai-based BMA International operates fashion retail in the Middle East and Asia across the Kingdom of Saudi Arabia (KSA), United Arab Emirates (UAE), Bahrain, Oman, Kuwait and Qatar with more than 250 stores offering two major brands — Redtag and twenty4. BMA’s steady growth is a testament to its focus on building trust with its shoppers, employees, suppliers and stakeholders to create a company that is people-centric, ambitious and results-oriented. Challenge Fraud is a common problem in the retail sector, particularly within large chains with hundreds of locations and tens of thousands of employees. BMA’s retail stores were no exception. Following an internal audit, security of point-of-sale (POS) terminals in retail outlets were identified as a serious concern, particularly the misuse of floor supervisors’ credentials to access terminals and modify or cancel transactions. The problem persisted even after BMA switched from passwords to a smart card-based authentication system The problem persisted even after BMA switched from passwords to a smart card-based authentication system. The most common issues involved supervisors leaving smart cards with cashiers to use in their absence and failing to return the cards when separation from an employer occurs — a frequent occurrence as many of BMA’s retail employees are expatriates who often return to their home countries. Fraudulent use of the smart card was also a common problem. Once a sale was completed and the customer had left the store with their purchased items, the smart card could be used to improperly access the system so the cashier could void the transaction and pocket the “refund,” resulting in both monetary and inventory losses. Biometric-based system “BMA’s internal auditors were concerned with the lack of control over the cards and the potential for fraudulent transactions due to their mishandling. They observed clear gaps in security and authentication practices that led directly to fraud and revenue leakage, resulting in the Internal Audit Committee recommending to the BMA Board of Directors that action be taken to plug the security holes by tightening the authentication process,” said Nainan M. Kurian, CEO of Technowave International LLC. The decision was made to transition authentication to a biometric-based system that would provide the required security at a competitive price that aligned with the aesthetics of the retail stores. The system also needed to be compatible with the Oracle Retail Xstore Office Cloud Service, which BMA International was adopting across its brands. Solution A fingerprint reader from HID is ideal for use by multiple people in a shared environment BMA International and its technology partner, Technowave International LLC, determined that the HID DigitalPersona® 4500 Fingerprint Reader met all their requirements — a decision supported by recommendations from other retailers that had deployed the product, and by the fact that competitive solutions were incompatible with Oracle Retail Xstore, a crucial requirement. A USB peripheral with a compact design to conserve space, this fingerprint reader from HID is ideal for use by multiple people in a shared environment. Its professional, modern design looks elegant in retail settings while offering superior authentication control via biometric functionality that uses optical scanning technology to achieve excellent image quality and reliability. HID DigitalPersona 4500 Fingerprint Reader With this easy-to-use technology, floor supervisors simply place their finger on the reader window, which rapidly captures and encrypts the fingerprint image, and then provides a red flash as a visual cue indicating that it was properly captured. That image is sent to the DigitalPersona FingerJetTM biometric engine for verification, and once the user has been authenticated, access to the POS terminal is granted. “Deploying the HID DigitalPersona 4500 Fingerprint Reader was simple and caused no disruption to retail operations. It paved the way for significant reduction in the malpractice that had been occurring with the smart card system,” said Kurian. Result Since deploying more than 1,100 HID fingerprint readers in retail outlets across KSA, UAE, Oman, Bahrain, Kuwait and Qatar, BMA has eliminated nearly all POS fraud and abuse. The system has also driven tangible improvements in the attendance and punctuality of floor supervisors, who must now be physically present in the store for authentication to take place. The HID authentication system is also capable of multiple types of authentications — providing flexibility that is appreciated by users who work at multiple locations. “Because the HID DigitalPersona 4500 Fingerprint Reader requires proof of presence for authentication, there is greater accountability among supervisors which resulted in immediate cessation of POS fraud and stopped both revenue and inventory leakage. The exceptional support provided by HID Global has also allowed BMA to take full advantage of the system’s functionality and flexibility,” said Kurian.

Up-to-date and accurate maps of the waterways are a prerequisite for safe and efficient shipping in Germany. Authorities such as the Federal Maritime and Hydrographic Agency, but also private harbour operators, are obliged to provide these in an up-to-date form at all times. The main reason for this is to avoid accidents caused by an incorrect or outdated card. This includes the classification of federal waterways, their kilometres, existing locks, lifting and barrages, other surrounding waters, places and borders. Currently, mapping is carried out by conventional ships with trained personnel, which is time-consuming and expensive. This can result in long intervals between measurements at a particular location. 3D map of the surroundings Bank areas and surface forms are monitored by an optical plan with two integrated cameras (Semi-)automated monitoring of waterways by autonomous platforms with obstacle avoidance and traffic detection could optimise this process and provide maps in less time. To this end, the Fraunhofer Institute of Optronics, System Technologies and Image Exploitation IOSB has developed an autonomous surface vehicle capable of autonomously surveying bodies of water as part of a three-year in-house research project.  For this purpose, the river bed is recorded using sonar. Furthermore, the bank areas and surface structures are monitored by an optical system with two integrated industrial cameras from IDS Imaging Development Systems GmbH. The information obtained in this way is then merged and transferred to a 3D map of the surroundings. Application The precise surveying of water bodies is a demanding task. TAPS, the Fraunhofer IOSB's semi-automatic direction-finding system for rivers and lakes is able to perform this task both under and above water. The vehicle, which measures approximately 2 x 1.5 x 1 metres, travels along the relevant waterway and automatically avoids obstacles, whether stationary or moving. At a speed of two knots - which corresponds to around 3.7 kilometres per hour - such a mission can last up to 20 hours. For visual mapping of the shore areas, TAPS has two cameras attached to a mast, each pointing to starboard or port and whose fields of view do not overlap. Due to their high resolution, they allow a visual inspection of relevant infrastructure, such as quay walls, as well as 3D modelling of the shore area based on the recorded image data. Orientation of the TAPS platform GNSS and IMU data serve as the basis for picking the position and exposure of the TAPS platform "We use an automated system for intelligent image capture. As soon as one or both cameras are focussed on a predefined area of interest, image recording is started. The vehicle's own movement is also used to store only image data that is recorded from different angles and therefore offers added value in terms of content," explains Boitumelo Ruf, expert in photogrammetry in the Autonomous Robot Systems research group at Fraunhofer IOSB. GNSS (Global Navigation Satellite Systems, such as GPS) and IMU (Inertial Measurement Unit for position determination) data serve as the basis for determining the position and orientation of the TAPS platform. "When the images are captured, they are enriched with the current GNSS position data. The latter are required later for the assignment of precise coordinates," Ruf continues. COLMAP photogrammetric toolbox After data acquisition, the recorded images are transmitted together with the GNSS data to a ground control station, where a photogrammetric reconstruction is carried out. Boitumelo Ruf describes the procedure in more detail: "Among other things, we use the COLMAP photogrammetric toolbox. It uses outstanding image features to first compare the input images, calculate their relative positions and create a true-to-life 3D model of the environment." "We then use the tool to match the images pixel by pixel, i.e. we search for corresponding pixels and merge them exactly. The result is a dense 3D point cloud that is georeferenced using the GNSS positions, i.e. provided with the corresponding current coordinates." The 3D model can then be used for other tasks, such as visual inspections or bank monitoring. Robust industrial cameras defy wind and weather On the camera side, the Fraunhofer Institute relies on two uEye FA industrial cameras from IDS. The robust and resilient models with PoE are ideal for demanding environments. Camera housings, lens tubes and the screwable connectors meet the requirements of IP code IP65/67 and are thus optimally protected against dirt, dust and splash water. The robust and resilient models with PoE are ideal for demanding environments The model used has the large-format 1.1" CMOS sensor IMX304 from Sony and delivers very clear, noise-free images with a resolution of 4096 x 3000 pixels. Thanks to its remarkable dynamic range and very high sensitivity, the global shutter sensor of the second pixel generation of the Pregius series is particularly suitable for metrology applications, among others. It was precisely these characteristics that were decisive for the Fraunhofer IOSB's choice of camera. In addition to robustness and weather protection, important requirements for the cameras included a compact form factor and high image resolution to enable detailed visual inspections. The sensor should also offer a high dynamic range in order to capture images with a high level of detail in both sunny and shady areas. Integration via the standard GigE Vision interface enables the development and use of one driver for several systems with different cameras. Outlook The shortage of skilled labour is also a major issue in the surveying of waterways. Automated mapping of the waterways could not only reduce costs but also the time and, above all, the labour required. The aim of the TAPS project was to develop a prototype for this task and to demonstrate its potential in relevant scenarios. As a research organisation, Fraunhofer typically develops technologies up to a level at which the functionality and suitability of the system have been proven. The next step is now cooperation with industrial partners. Dr. Janko Petereit, head of the Autonomous Robot Systems research group at Fraunhofer IOSB, explains: "We are actively looking for partners to take this final step towards commercialisation together. In view of the positive results of our initial tests and the increasing demand for accurate, up-to-date waterway maps, we expect strong demand for our technology in the coming years. The knowledge gained can be used in a variety of ways. Autonomous watercraft can be used to transport people and goods by sea or inland waterways. The excavation of waterways and the autonomous surveying of fairways are also conceivable. “ The project demonstrates the high potential of the interaction between robot systems and digital image processing. The cards could be reshuffled in the future, particularly with regard to visual environment detection and scene interpretation.

IDEMIA Public Security North America, the premium provider of convenient and trusted biometric-based solutions, has announced the launch of the Iowa mobile ID to Samsung Wallet, in collaboration with the Iowa Department of Transportation (Iowa DOT) and Samsung. Iowa residents can now securely store their mobile ID in their Samsung Wallet and start using it to easily assert their identity from their mobile phone at TSA checkpoints at the Des Moines and Eastern Iowa airports, as well as 25 other participating airports in the country and other participating businesses. Free Iowa Mobile ID app Iowans can easily access their mobile ID in the Samsung Wallet by simply tapping their phone The launch of Iowa mobile ID in the Samsung Wallet brings elevated convenience and security for Iowans with Samsung smartphones for airport security screening, age-restricted products, and other identity checks. Iowans can easily access their mobile ID in the Samsung Wallet by simply tapping their phone near the mobile ID reader or having the mobile ID reader scan the QR code. Iowans can also continue to access their mobile ID through the free Iowa Mobile ID app, which IDEMIA built and rolled out for Iowa in October 2023. "We are pleased to add the Iowa mobile ID in the Samsung Wallet to the list of acceptable IDs at our security checkpoints. Travellers who want to take advantage of this new capability will find that their Iowa mobile ID is a convenient option when going through the security process. TSA will continue to embrace technology that improves security effectiveness while streamlining the passenger experience at airports," John Bright, TSA Iowa Federal Security Director. Partnership with Samsung "We are proud to expand our partnership with Samsung and the Iowa Department of Transportation (Iowa DOT) to bring mobile driver’s licences and state IDs to Samsung Wallet in Iowa and help accelerate the adoption of mobile ID in the state." Mobile IDs are authenticated and issued by state DMVs or MVDs" "As a convenient and highly secure way to store state-issued IDs and drivers licenses, mobile IDs are authenticated and issued by state DMVs or MVDs and ensure personal information is securely stored on the user’s device, with only the user having control over what personal information is shared," Donnie Scott, CEO of IDEMIA Public Security North America. Long-standing partnership As a pioneer in identity solutions and credentials issuance with a long-standing partnership with government agencies and a commitment to privacy by design, end-to-end security and interoperability, the Iowa DOT partnered with IDEMIA to launch mobile ID in Iowa in October 2023. Later that year, in December 2023, Samsung collaborated with IDEMIA, alongside the Arizona Department of Transportation Motor Vehicle Division (AZ MVD), to roll out mobile ID to the Samsung Wallet in Arizona.

Geekplus, the global pioneer in mobile robot and smart logistics solutions, has deployed the first Shelf-to-Person PopPick project in the Nordics for one of the biggest online pharmacy wholesalers in the region, Med24.dk. System Teknik partnered on the Denmark project, which includes three PopPick stations and 30 Shelf-to-Person robots, bringing a flexible solution to a region where fixed automation still dominates. "With the rise of e-commerce, Med24.dk had been struggling with huge sales growth coupled with fast delivery demands from customers in Denmark, Norway, Sweden searching for pharmacy, health and beauty products. Peak season events had also caused considerable strain to their operations," said Blond Shkodrani, channel partner manager for the Nordics at Geekplus. "Due to their overwhelming success, Med24.dk needed a modular, automated order fulfilment solution for fast, efficient order fulfilment." Order fulfilment challenges Shelf-to-Person takes goods of all sizes while removing the need for infrastructure investment The Geekplus modular Shelf-to-Person solution optimises warehouse operations using mobile robots to transport shelves. In a region where fixed and cubic solutions have been the trend during recent years, Shelf-to-Person handles goods of all sizes while removing the need for infrastructure investment, making it the most flexible response to order fulfilment challenges. PopPick workstations use two retrieval arms and four presentation locations to present pickers with multiple, moveable 78-tote racks at one time, resulting in an industry-pioneering throughput of 450 totes per hour. PopPick can store goods of all types and sizes; the solution is not limited to small pieces and improves ergonomics for workers while picking. It also takes up less space than traditional systems, so customers can use more stations without adding facility space. Mobile order fulfilment solutions "We are very pleased to invest in flooring robots from Geekplus," said Med24.dk CEO Nils Træholt. "We believe that this new and innovative technology can help us realise our growth ambitions, while maintaining good delivery times for the benefit of our customers." Morten Kirch, System Teknik's CSO, added: "Due to Med24.dk's growth, we are thrilled to be able to deliver a tailor-made, automated solution that matches their needs." Geekplus offers a suite of Goods-to-Person mobile order fulfilment solutions-the only comprehensive robotic offering controlled by a single software platform. "Through trusted partners like System Teknik, we're showing customers all over Europe that Geekplus truly is a one-stop shop for modular warehouse automation," Shkodrani said.

The Body Shop has installed bespoke Traka RFID locker solutions at its main distribution centre to ensure intelligent management and accountability of assets, enhance security and streamline operations. As a global pioneer in ethical and sustainable beauty products, The Body Shop recognises the importance of responsible resource management, business practices and asset security. Traka intelligent locker systems At its main distribution centre in Littlehampton, three large-scale Traka intelligent locker systems have been installed to manage different devices. The first uses Traka’s multi-bay cradle locker solution to manage 30 VoCollect voice-picking devices and Bluetooth headsets, all charged and ready to operate. Three large-scale Traka intelligent locker systems have been installed to manage different devices  The second houses 40 Falcon handheld scanners, managed by Traka’s specialist Asset Master Locker range with charging and battery points located. The final system presents secure storage for a kit of equipment, specifically designed for the forklift truck drivers, with each locker compartment containing a Falcon scanner, Radio and Printer. Each intelligent locker solution is offered with RFID asset detection and specialist TrakaWEB software, to provide managers with instant audit control capability to establish exact times when physical devices are removed and returned to lockers. New standards in design Says The Shift Manager, responsible for the project: “To keep up with high demands, our distribution centre operates 24/7. It is constantly evolving, driving new standards in design and use of technology to ensure our products reach our stores to meet our loyal customer demands." “To operate at maximum capacity, we need to make it as simple and as quick as possible for authorised colleagues to not only gain access to the devices they need but also ensure they are operational and in good working order. With the introduction of Traka, we have eliminated manual control, plus we have a complete audit on all devices that we can access from anywhere. We have already noted increased accountability, traceability and fault logging, all coming together to reduce lost time and enhance operational efficiency.” Net 2 access control cards Access to other assets and tools can only be granted to authorised personnel for their job specification The three locker solutions have been installed in two separate locations around the distribution centre, to ensure staff can easily access equipment in their work area. Eliminating the need to travel to a central location and queue to access or organise equipment has led to improved productivity at the start and end of shift periods. Traka has also ensured all systems operate using existing Paxton Net 2 access control cards to minimise facility disruption during or after installation. Access to different assets and equipment can only be granted to authorised personnel for their identified job specification, with staff only able to take one device or kit at a time. Author's quote Lee Payne, Traka Business Development Manager added: “The introduction of Traka systems to a global distribution centre such as The Body Shop demonstrates how simple process enhancements can make a significant difference. From the initial brief through to implementation, we worked closely with the team to identify the exact requirements for each site and the accessibility needs for staff." “We understood the need for curfew notifications, fault logging and careful authorised access control. We planned with the team to separate out the systems into specific work areas and use the Traka orange to help the locker systems stand out, all to ensure vital time could be saved for staff and management. The result is a smoother, more efficient operation throughout the supply chain, helping The Body Shop continue its mission of delivering its best-loved ethical beauty products."

Video storage has come a long way since rooms full of VCRs stored video from an entire system of cameras. Video storage equates to data storage, and there are multiple options ranging from hard disk storage to the cloud to storage on each individual camera using SD cards. Increasingly, cloud-based storage is an attractive option to store video footage conveniently and safely. We asked this week’s Expert Panel Roundtable: How is expansion of video storage capabilities impacting the security industry?

Headlines of violence in our schools are a reminder of the need to keep educational institutions safe. In fact, if there is a positive aspect to the constant bombardment of headlines, it is that it keeps our attention perpetually focused on how to improve school security. But what is the role of physical security systems? As the new school year begins, we asked this week’s Expert Panel Roundtable: Are schools safer because of physical security systems? Why or why not? 

As physical security technologies become more complex, it is incumbent on the dealer/integrator to have the skills and expertise needed to ensure that a system operates smoothly. The value of integrators increasingly rests on the skill sets they bring to bear when installing a system. If the skills are missing, there is a problem. We asked this week’s Expert Panel Roundtable: What missing skills among security integrators can cause problems for customers?