Interface Systems LLC

Interface Systems, a renowned managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses, announced the launch of the Wobot AI-powered video analytics solution designed specifically for the quick-service restaurant (QSR) and retail industries. The innovative solution utilises existing security camera infrastructure to deliver real-time insights that enable customers to streamline operations and protect assets. Interface Systems and Wobot partnership The partnership with Wobot enables Interface to offer QSRs and retailers a simpler way to make data-driven operational decisions without the complexities of a traditional data analytics solution. Wobot’s no-code workflow configuration capabilities, AI-enabled checklists to align with industry best practices, and real-time email and Microsoft Teams notifications will help customers accelerate time to value. Wobot video analytics solution Interface Systems offers turnkey implementation and maintenance services for Wobot The solution enhances dine-in and drive-thru experiences for QSRs by identifying service gaps, optimising shift planning, and ensuring compliance with health and safety protocols. Real-time metrics on drive-thru performance and customer wait times can help restaurants improve service speed and customer satisfaction. The Wobot video analytics solution also gives retailers real-time visibility into customer demand patterns, speed of service, and security compliance.  Interface Systems offers turnkey implementation and maintenance services for Wobot. These include assessing the existing camera infrastructure and network, making necessary upgrades, and designing and deploying the Wobot solution across all customer locations. Real-time visibility and insights "Interface Systems is dedicated to providing cutting-edge solutions that not only secure our customers’ premises but also enhance their operational efficiencies and deliver great customer experiences," said Steve Womer, SVP of Engineering at Interface Systems, adding "Our partnership with Wobot enables Interface to meet the unique needs of the retail and QSR brands, offering real-time visibility and insights that drive growth and operational excellence." "A significant pain point for restaurant chains and retailers has been the dependence on proprietary hardware and closed systems," said Adit Chhabra, CEO of Wobot, adding "Our solution integrates seamlessly with existing security cameras, offering a frictionless, cost-effective way to gain real-time insights and streamline operations. We are excited to partner with Interface as they are the gold standard for technology innovation for retail and restaurant segments."

Interface Systems, a renowned managed service provider of security, actionable insights, and purpose-built networks for multi-location businesses, has announced the launch of an enhanced intelligent voice-down system. This updated solution now seamlessly integrates with Interface Systems’ Interactive Security Operations Centre (iSOC), allowing for immediate intervention by remote specialists to augment AI-powered automated deterrents. Voice-down system As quick-service restaurants (QSRs) and retail establishments continue to battle loitering, vandalism, and burglaries, they are looking for effective solutions to automatically detect and discourage loitering and other suspicious activity. Interface’s intelligence voice-down system can proactively detect individuals and vehicles loitering or behaving suspiciously by leveraging state-of-the-art AI-enabled cameras. Live video and audio feeds If the threat persists even after delivering automated voice-down commands, the system will escalate the issue It uses customisable audio messages, auxiliary lighting, and sirens to effectively alert potential troublemakers to the security presence and possible law enforcement response. If the threat persists even after delivering automated voice-down commands, the system will escalate the issue to remote intervention specialists at the iSOC. Using live video and audio feeds, intervention specialists can quickly assess the situation and take appropriate action, including notifying law enforcement. Proactive security measures "Interface Systems remains committed to delivering innovative solutions that enhance security, streamline operations, and provide peace of mind for businesses nationwide," said Steve Womer, SVP of Engineering at Interface Systems.  He adds, "Our upgraded intelligent voice-down solution represents a significant step forward in proactive security measures for our customers." AI-detection technology Steve Womer continues, "By integrating remote intervention capabilities directly into our intelligent voice-down system, Interface is responding faster than ever to potential threats, safeguarding customer premises and ensuring the safety of their customers and staff." The enhanced voice-down solution can also be deployed for retail, restaurant, and car wash chains that are already leveraging Interface’s Virtual Security Guard services. This integration offers a comprehensive security solution that combines cutting-edge AI-detection technology with expert human oversight.

As retail crime continues to evolve in scope and sophistication, an increasing number of retailers are focused on protecting their staff by deploying advanced technologies and augmenting their teams with expert security monitoring. According to the latest NRF survey, a substantial 46% of retailers have responded to increased security needs by ramping up their reliance on third-party security solutions.  Security Operations Centre To help retail and restaurant chains discover how they can leverage innovative technologies, Interface Systems, a managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses, will offer a rare insider’s look at the inner workings of a TMA five-diamond UL-certified Security Operations Centre. Organised by the Loss Prevention Foundation (LPF) and sponsored by Cradlepoint, the online event will be held on May 14, 2024, at 1:00 PM (EST). It will be led by asset protection experts who will discuss how retail and restaurant chains can leverage innovative technologies to safeguard against crime, loitering, and vagrancy. Why attend the webinar Learn Proven Strategies: Discover best practices and real-world use cases tailored to the unique security challenges faced by retail and restaurant chains. Explore Cost-Effective Solutions: Understand how Virtual Security Guard services can bolster security while minimising costs compared to traditional methods. Get a Sneak Peek at the Future: Learn about the next generation of Intelligent Voice Down solution that leverages AI-enabled cameras to detect and prevent crime before it occurs.