Shopping centre security - Case studies
The retail industry is constantly looking to find new ways to be relevant in the ever-increasing shadow of online shopping. Researchers have predicted a 17.5 percent growth in the ecommerce share of global retail sales in 2021, rising from 13.7% in 2019. When designer brand Miniso opened new shops in Poland, they used Hikvision technology to give them the edge. The management team at Miniso had a number of specific questions they needed answers to in order to make the stores successful in the c...
There is no doubt, online shopping is extremely fast, easy and convenient. That means bricks and mortar stores have to do more than ever to attract shoppers and keep them coming back. To add the value that is not available online, retailers need to deliver exciting, fulfilling and - critically - personalised in-store experience for every single shopper. “The customer experience is more important than ever as retailers are striving to differentiate themselves in a challenging and crowded...
The retail sector has felt the disruptive impact of e-commerce more than most. The inevitable costs of staffing, rent, maintenance and daily operations has left traditional brick-and-mortar stores struggling to stay dynamic and compete effectively with their more agile online counterparts. Not only that, but the one competitive advantage of physical retail outlets - being able to provide a more personal customer experience - has also taken a hit in recent years, thanks to a lack of in-store and...
In early April, law enforcement received a call about a grand theft at a jewellery store in Richmond, California. The suspect tried on a gold necklace valued at $21,000, then ran out of the store. Onlookers reported that the suspect fled the scene in a four-door Honda Civic. In an effort to gather evidence, police reached out to a neighbouring community that had a Flock Safety neighbourhood security camera installed. The neighbourhood administrator reviewed the captured footage, found a four-do...
Globally-renowned Pay on Foot parking systems manufacturer, DESIGNA, has worked with the White Rose shopping centre in Rhyl, North Wales, to update its car parking system to the company’s advanced ABACUS software and equipment. Contactless card payment The installation included new state-of-the-art entrance and exit terminals accepting tap in/tap out contactless card payment technology After many successful installations abroad, the shopping centre is the first DESIGNA site in the UK to...
Rasilient Systems, Inc., the pioneer in video surveillance systems purposely architected for IP video recording, has been chosen to provide video surveillance storage solutions for Global Village Dubai, billed as the “world’s largest” tourism, leisure, shopping and entertainment project. Now entering its 21st season, Global Village Dubai is the Middle East’s first family multicultural festival park. The attraction entertains more than 5.3 million guests each season...
Rasilient Systems, Inc., the pioneer in video surveillance systems purposely architected for IP video recording, has been chosen to provide video surveillance server and storage solutions for Zero 6 Mall, the impressive new-generation shopping destination that opened in April this year in Sharjah, United Arab Emirates. Zero 6 is a 16,000 square-metre complex that offers a diverse selection of dining, retail and entertainment attractions. Strategically located in Al Juraina, in close proximity t...
The large crowds that regularly flock to downtown Houston, Texas, known as GreenStreet, call for heightened security measures. However, the 570,000-square-foot mixed-use centre needed to balance a high level of security while maintaining an open and inviting environment that accommodates numerous businesses, delivery drivers, service providers and others who need open access to the property. With an eye towards improving both security and efficiency, the property’s owners decided it...
With 4 million square feet of space, the Megabangna Shopping Centre is the first shopping centre of its kind in Thailand. Implementing a comprehensive security system was an important part of ensuring the safety and security of customers, and the Centre’s loss prevention strategy. By addressing gaps in coverage throughout the shopping centre, the security team knew that they could more easily track down lost items for distressed visitors, monitor suspicious activity, and in turn prove or...
Checkpoint pioneered RF technology’s use in the retail industry and is now ushering in a new era through the introduction of a brand new electronics platform that is resetting the boundaries of what is achievable, both in terms of antenna design and functionality. Simon Edgar, Senior Director EAS Systems & Software at Checkpoint Systems, gives some information about the thought process behind the new NEO system. 1. Checkpoint is noted as inventing the first Radio Frequency-based Elec...
In this ever-expanding era of artificial intelligence (AI), Deep Learning will soon become the foundational technology for the security industry. Technologies that “learn” will become more common and more powerful. This trend will strengthen critical security efforts in every sphere. Hikvision’s three camera models equipped with deep learning algorithms will be introduced in the smart retail industry. In the retail business, with the growing popularity of shopping online, the...
National Business Crime Solution (NBCS), a not-for-profit organisation that enables the sharing of data between law enforcement agencies and the business community in order to reduce crime, is celebrating the success of the very first Business Impact Reduction Day (BIRD)—also known as Operation BIRD—an industry-led initiative that is designed to target and manage the effect of business related crime activity. Police-assisted retail surveillance The initial exercise took place at We...
It has been proven that fitting rooms present retailers with a great opportunity to sell more merchandise, but can also act as a “safe haven’ for dishonest shoppers to conceal garments and steal them. According to the most recent Global Retail Theft Barometer, apparel retail specialists have one of the highest shrinkage rates globally, accounting for 1.8% of sales. To help minimise the risk of this concealment theft, Checkpoint Systems, a global leading provider of source to shopper...
Recent times have seen Saudi Arabia experience development at a remarkable rate, but key industry sectors have not always been able to keep pace. While certain industries grew by leaps and bounds (architecture, technology), others took longer to find their stride. Take, for instance, the retail industry; up until the early 2000s, Saudi Arabia was still new to the idea of North American shopping malls—most people still preferred shopping at traditional neighbourhood convenience stores. Ar...
Since opening in October 2014, Andamar Lifestyle Center struggled to contain strong Veracruz winds, which consistently left its swinging doors open and exposed the facility to heat, humidity, and sea breezes. In turn, this allowed the shopping centre’s air conditioning to escape, resulting in a second challenge: higher electricity expenses. Retail door access challenges Andamar Lifestyle Center is home to over 100 different stores spread throughout the nearly 2 million square feet of ret...
Public safety and the protection of property initiatives led the city of Mankato, Minnesota to deploy a city-wide IP-based video surveillance system. Founded in 1852, the city is the seat of Blue Earth County. It encompasses 18.26 square miles of land and water, and supports a population of about 41,000 (2015 US census estimate). Home to a variety of natural landmarks and higher educational institutes, Mankato provides a dynamic lifestyle for its citizens all year round. Surveillance for key co...
Multitone Electronics plc, a specialist in the design, manufacture and implementation of integrated communication systems, announces that its Mall Call communications system has been chosen by Canary Wharf Group for its retail facilities. Security communication management tool Peter Lomax, Director of Strategic Partnerships at Multitone, commented, “We are delighted that Canary Wharf Group has chosen to use Multitone’s Mall Call solution to manage communications with retail tenants...
Somerset Mall in South Africa’s Western Cape Province has become the first shopping mall to make the transition to IP CCTV surveillance. Working with local systems-integrator, SSC Infrasek, Somerset Mall has installed 130 Hikvision network cameras to protect the safety of visitors and stores alike throughout the complex, the third-largest shopping centre in the province. The scenic splendour of South Africa’s Western Cape Province has long attracted visitors. Millions of tourists fl...
Technology supplied by eyevis UK has helped protect customers and prevent crime during five years of continuous operation in the security control room at a leading national retailer’s flagship Oxford Street store. eyevis UK provides video display and audio visual solutions to a range of clients and has supplied CCTV control rooms for power stations, local authorities, banks, road traffic monitoring, emergency services, blue chip retailers and Government buildings. Video wall for retail s...
Keeping track of keys at Festival Place had become a full-time job. With over 170 shops, a cinema, sports centre and restaurants, the large retail complex has an ever-changing roster of permanent staff, cleaners and out-of-hours contractors. Everyone requires secure entry on demand. At the same time, the public needs open access to a pool and gym, retail outlets and car parks, for 18 hours or more every day. Lockdown was not an option, yet a single lost key could become a security problem...
Established in 1895, Swarovski is the leading global producer of cut crystal and is represented in more than 120 countries around the world. When it came to security, the Swarovski store in Sydney, Australia, selected Bells Locksmiths to install SALTO’s XS4 Mini access control solution. Located in Pitt Street Mall, a pedestrianised section of Pitt Street in Sydney’s central business district and one of Australia's busiest, most cosmopolitan shopping precincts, the newly opened store...
To protect Forum Bornova, Mikroport proposed a solution utilising a combination of MOBOTIX cameras As Turkey’s third largest city, Izmir is home to almost 3 million people and a prosperous trade hub in part to its busy port. The city also boasts several large shopping centres, of which Forum Bornova, with a large well-known furniture store and multi-screen cinema complex, has proven popular with locals and tourists alike. Forum Bornova updates CCTV solution The centre...
Command Enterprise simplifies administration through time-saving centralised user management Having a quality video surveillance solution to provide a safe and secure environment in shopping centres is more important than ever given the turbulent world we live in. That’s why Norway’s Olav Thon Group turned to March Networks certified partner, Focus Security, to recommend an enterprise-class video surveillance solution to replace an aging system at the Gronland Basa...
Kjell & Company has become Sweden’s leading home electronics accessories retailer. As part of its ongoing improvement process, it is updating its security infrastructure with the use of state-of-the-art intruder alarm solutions from Vanderbilt International. For those in Sweden and Norway looking to purchase mobile phone and tablet accessories, electrical items for the home, cables and connectors, gadgets and other components, Kjell & Company is the place to visit. A household nam...
SouthGate Shopping Centre is an outdoor destination/retail park area located in central Bath. Opened in 2009 it boasts 96 shops, restaurants and large underground carparks. As an extensive space, it is essential that the CCTV equipment is up to date and effective to reassure staff and shoppers of their safety. Peter Parkinson, SouthGate’s deputy general manager says: “Hikvision fulfills our CCTV needs completely. With the platinum service any maintenance or call-outs are included in...
Using Predator Hybrid cameras, The Oracle security team can view all aspects of the shopping centre Looking to move to a totally IP surveillance camera network in the future but wanting to upgrade their current analogue cameras now, The Oracle shopping centre, Reading, is fulfilling both criteria—by installing the innovative Predator Hybrid camera from CCTV design and manufacturing company, 360 Vision Technology. Network cameras Opened in September 1999, the first phas...
Zada was called in to evaluate the system and identify underlying issues with the network at The Mall Blackburn The Mall Blackburn is benefitting from a fully upgraded CCTV camera and recording solution as well as a dedicated fibre optic cable network thanks to its ongoing relationship with shopping centre security specialist Zada Technology. Need for safety and security The Mall Blackburn is home to 100 retail tenants in 600,000 square feet of shopping space, including big...
The Grand Indonesia's shopping malls and business office centres recently modernised its CCTV system taking its surveillance capabilities from analogue to IP by integrating OT Systems' Ethernet-over-Coax (EoC) transmission solution to existing infrastructure. Upgrading to IP surveillance The Grand Indonesia is a multifunctional complex in Jakarta, consisting of the Grand Indonesia Shopping Mall, BCA Tower, Kempinski Private Residences and Hotel Indonesia and covering an area of 640,000 m2 (6,9...
The limited resolution of Eden Shopping Centre's old surveillance system meant that not all critical areas with completely covered Eden Shopping Centre, a large retail and entertainment complex in High Wycombe, Buckinghamshire, has taken the giant leap from an analogue to a HD video surveillance system. Upgrading the recorders, matrix, and priority cameras has provided the centre with enhanced optical clarity, high-definition images and the flexibility of future-proofing the s...
The CLIQ Remote system allows only those with the necessary authority to obtain access to private areas Festival Place shopping centre has been provided with a CLIQ™ Remote system, by High Security Locking Ltd and ASSA ABLOY Security Solutions, a UK division of ASSA ABLOY, the global leader in door opening solutions. Protecting site critical doors Based in Basingstoke, Hampshire, Festival Place houses over 170 shops, as well as restaurants and bars. The centre is 102,0...
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