Security guards - Expert commentary

Amidst the challenges of a prevailing economic downturn, the retail sector finds itself grappling with an unparalleled rise in incidents of shoplifting, theft, and burglaries. The disconcerting scenes witnessed on London’s Oxford Street in August 2023,​ where crowds gathered, looting as many stores as possible, sent shockwaves across the nation’s retailers. This alarming surge in retail crime has put retailers on high alert, as they contend with a rising tide of security concer...

The average business owner or investor has some kind of security precaution in place, especially in the after-hours when there are fewer deterrents to inhibit criminal activity. Security guards, video surveillance systems, motion sensor lights, or even just fake cameras placed around the property are some of the common options people choose.  Future of overnight security Smart business owners are starting to realise, however, that some of these traditional security measures are becoming...

Security systems represent a significant investment, yet many organisations still only use a small percentage of their physical security systems’ capabilities. That’s before we even begin to consider the different ways that the likes of video, access control and ANPR can add additional value beyond security by serving the needs of other business functions. Whether that be to obtain additional insight, streamline compliance or drive operational efficiencies.  Consumption...

Global transportation networks are becoming increasingly interconnected, with digital systems playing a crucial role in ensuring the smooth operation of ports and supply chains. However, this reliance on technology can also create vulnerabilities, as demonstrated by the recent ransomware attack on Nagoya Port. As Japan's busiest shipping hub, the port's operations were brought to a standstill for two days, highlighting the potential for significant disruption to national economies and supply cha...

For both employers and employees, a safe workplace is crucial. But what about the security of those who keep us safe? Worker safety The physical security industry and its personnel are not only valuable but also indispensable assets in workplaces. Most private and public sectors rely on it to keep their respective communities and stakeholders safe. Hence, it is extremely crucial to ensure the safety of physical security workers. The security industry, regardless of size, must prioritise safet...

There’s a new security paradigm emerging across malls, server farms, smart office buildings, and warehouses, and its advantage over the status quo are so broad they are impossible to ignore. Instead of a lecture, let’s start with a short narrative scenario to illustrate my point. Darryl's work Darryl works as a security guard at the Eastwood Mall. Like any typical evening, tonight’s shift begins at 9:30 PM, as the stores close and the crowds thin. His first task: Ensure that...

It’s clear that despite recent layoffs in the tech industry and general unease about the economy, there are still significant gaps in the number of jobs available and the amount of workers available to fill them. According to the Labour Department, there are 5.5 million more job openings than workers available. The physical security industry is not immune to these shortages. Last fall, Allied Universal reported being unable to fill thousands of open roles nationally while other smaller s...

In the era of the ‘Great Resignation’, it may seem counterintuitive to say that people will power business security in 2022. However, a convergence of challenges over the past few years has led to an undeniable trend in the security industry: With more technology comes the need for more people to monitor, analyse and leverage the data that technology produces. Always-on approach to security Since businesses were forced into lockdown two years ago, we’ve seen technology adopti...

COVID-19 has undoubtedly impacted all industries, leaving its mark for years to come. Multiple lockdowns forced businesses across multiple sectors to reassess the way they worked, with many adapting to working from home due to the various stay-at-home orders. Data from a 2021 ONS survey revealed that 25.7 percent of the UK workforce, or 8.4 million people, worked from home during the pandemic, more than doubling the 2019 figure of 12.4 percent. A further nine million people were placed on furlo...

There is no denying that the COVID-19 pandemic has radically changed the way we work. In May 2021, 31% of the countries workforce was still working remotely, with 71% of businesses in professional, scientific, and technical industries remote-working. Work patterns shifting Although the conversation often focuses on office workers, the COVID-19 pandemic has impacted the way many other, non-office sectors operate. In the security industry, since the introduction of lockdowns and social distancin...

How AI and humans can work together is a longstanding debate. As society progresses technologically, there’s always the worry of robots taking over jobs. Self-checkout tills, automated factory machines, and video analytics are all improving efficiency and productivity, but they can still work in tandem with humans, and in most cases, they need to. Video analytics in particular is one impressively intelligent piece of technology that security guards can utilise. How can video analytics he...

The COVID-19 pandemic is only accelerating the expansion of Automation, Robotics, Machine Learning (ML) and Artificial Intelligence (AI), and changing how people live their daily lives. This expansion leads the way with technologies that are developed to solve problems, improve operations, streamline processes and assist people, to focus on learning new skills, creativity, and imagination. Transformation of the physical security industry One of the latest industries to be permanently transform...

Owning and operating an entertainment venue comes with increasing levels of risk – whether it’s during the current pandemic or in a post-pandemic world. With the additional challenge of safe re-opening comes increased levels of social unrest, emboldened and unruly patrons, and increasing threats from weapons and other prohibited materials. The venue owners and operators have an obligation to keep patrons and employees safe from these kinds of security threats, while not negatively...

From analogue to digital, from stand-alone to interlinked, building systems are in a state of transition. Moreover, the rate of change shows no sign of slowing, which can make it difficult to keep up to date with all the latest developments. If asked to pinpoint the single biggest driver of this revolution, one could point out the growing clamour for platform convergence. A security guard in a building doesn’t want to use different systems to check video cameras, fire alarms or if someone...

As the COVID-19 pandemic wanes and sporting venues open-up to full capacity, a new disturbing trend has hit the headlines - poor fan behaviour. Five NBA teams have issued indefinite bans on fans, who crossed the line of unacceptable behaviour, during the NBA playoffs. Major League Baseball stadiums have a recurring problem with divisive political banners being strewn over walls, as part of an organised campaign, requiring fan ejections. There was a brawl between Clippers and Suns fans after Gam...

The global biometrics market has been recently developing rapidly, and this trend will continue shortly. If in 2018 its volume was estimated at $23.4 billion, according to the forecast of the analytical company BCC Research, the market size may increase to $71.6 billion with an average annual growth rate of 23.2 % by 2024. Fingerprint scanning, facial recognition, iris, vein, and voice technologies are expected to be implemented at the fastest pace. The analysis is based on the revenue indicato...

Display solutions play a key role in SOCs in providing the screens needed for individuals and teams to visualise and share the multiple data sources needed in an SOC today. Security Operation Centre (SOC) Every SOC has multiple sources and inputs, both physical and virtual, all of which provide numerous data points to operators, in order to provide the highest levels of physical and cyber security, including surveillance camera feeds, access control and alarm systems for physical security, as...

For decades, cable theft has caused disruption to infrastructure across South Africa, and an issue that permeates the whole supply chain. Here, Ian Loudon, international sales and marketing manager at remote monitoring specialist Omniflex, explains how new cable-alarm technology is making life difficult for criminals and giving hope to businesses. In November 2020, Nasdaq reported that, “When South Africa shut large parts of its economy and transport network during its COVID-19 lockdown,...

Supermarket employees have been the hidden key workers of the past year, keeping shelves stocked and queues under control as panic buying gripped the nation. As a result of being expected to enforce face covering and social distancing regulations, they also been asked to act as de-facto security guards alongside their existing duties. This is problematic as many employees have never had to deal with this kind of responsibility before, let alone received any conflict de-escalation training. In o...

The role of physical security has expanded and grown rapidly over recent years. Below are some of our observations, particularly throughout the pandemic, and a look towards the changing times ahead.  The new era of physical security The role of private security has shifted dramatically over the last decade and beyond. Historically, the focus was on protecting assets such as property and goods, but more frequently now the sector is being asked to play an even bigger role in protecting the...

In a multi-faith society, individuals should have the freedom to practice their faith in complete safety. It’s taken a long time for the right to freedom of belief in the UK to be enshrined in law – the Human Rights Act 1998 protects public worship – yet there are signs that religious intolerance is on the increase. Hate crime offences on the rise Home Office figures show that hate crime offences in England and Wales have been rising steadily over the past six years, with 7,...

The physical security industry is moving fast. Evolving risks, new technologies and business changes all converged and had a profound impact on the industry in 2019. Looking back at our top articles of the year – as measured by those that received the most “clicks” at our website – provides a decent summary of how the industry evolved this year. Timely and important issues in the security marketplace dominated our list of most-clicked-upon articles in 2019. In the world o...

Two of the most familiar names in the physical security market – Pelco and Panasonic – underwent ownership changes during 2019. Consolidation continued on multiple other fronts. Security service companies, video companies and access control companies were all among the entities involved in merger and acquisition (M&A) activity during the last 12 months. In short, the industry landscape continues to transform in response to a changing market. Here's a look at the Top 10 M&A s...

The jury is in: traditional security is out — and it’s being replaced with service-based solutions. The bottom line is: if you’re not embracing it, you’ll soon be left behind. XaaS — the collective term referring to the delivery of anything as a service — includes all services made possible through the use of the cloud. Security-as-a-Service (SaaS), which encompasses any type of system from access control to video surveillance, has paved the way for users to...

Public spaces in cities and suburbs are important places for community development and promoting outdoor recreation. These areas may include main streets, parks, promenades, band shells and fields. Such locations are often utilised by public event planners for community activities, including summer festivals, wintertime ice skating rink installations, music concerts and art fairs. As the year drew to a close, holiday and Christmas markets as well as major New Year’s Eve events, presented...

The basic principles of access control are well established: only authorised people should have access to secure areas, only at times that can be defined in advance, and only within a system that can identify exactly who went where, and when. Traditional mechanical lock-and-key systems cannot accomplish this — at least, not without loading a huge admin burden onto security staff. But modern, electronic wireless access control has the flexibility to achieve it. What criteria determine the...

From satellite imagery to street views to indoor mapping, technology has disrupted our past world. This has left us dependent upon new ways to visualise large spaces. This new world has brought many benefits and risks. But what does that mean for the security professional or facility manager today and what technologies can be used to secure buildings and improve facility operations? A brief history of 3D technology Starting May 5, 2007 (inception 2001), Google rolled out Google Street View to...

There’s a lot of excitement around artificial intelligence (AI) today – and rightly so. AI is shifting the modern landscape of security and surveillance and dramatically changing the way users interact with their security systems. But with all the talk of AI’s potential, you might be wondering: what problems does AI help solve today? The need for AI The fact is, today there are too many cameras and too much recorded video for security operators to keep pace with. On top of...

There are many aspects to consider when developing a retail security strategy, including loss prevention, physical security, asset protection, risk management, and IT. All these areas could be the responsibility of just a few people working to secure a handful of stores or each of these areas could be entirely separate departments, as is often the case for major retailers with locations throughout the country. Regardless of the size of the retailer, there are many different technologies that ca...

It had been a particularly slow night. The plant security guard had just made his rounds on this Sunday evening shift. As soon as he passed the weighing scales, he could enter the guard shack and get off his feet. Challenging a curious incident However, on this night, he noticed the waste vendor’s truck sitting half on and half off the scale. He stopped dead in his tracks to see if the truck would back up and completely sit on the scale. It never did. The observant guard walked up to the...