Security guards

Frederick Tucker, Allied Universal® security professional, has been honoured with the 2023 Ralph Day Memorial Security Officer Heroism Award for his life-saving actions during a shooting at the Nashville Metro Public Library. The award is the highest recognition a security officer can receive for an act of heroism. Tucker will accept the award on September 22 at the 2024 Global Security Exchange Conference (GSX) in Orlando and his story will be featured in the Allied Universal GSX booth #2200. Nashville Public Library Tucker directly removed his uniform shirt and used it to slow the bleeding until paramedics arrived On August 10, 2023, Tucker was on patrol at the Nashville Public Library and observed several people enter the library, heading to the restrooms. Moments later gunfire was heard from the restroom area and Tucker sprang into action.  He directed patrons to take cover under the main library desk until police arrived. Tucker and the library supervisor then entered the restroom, where they found a person suffering from a gunshot wound. Tucker immediately removed his uniform shirt and used it to slow the bleeding until paramedics arrived. His bravery in the face of danger not only helped keep library visitors away from the gunman, but helped save the gunshot victim’s life. Front-line security professional “Security professionals are unsung heroes. Frederick’s actions personify the bravery and selflessness our security professionals exhibit on a daily basis in today’s volatile society,” said Allied Universal Global Chairman and CEO Steve Jones. “Today and every day, we want the world to know about the heroism of our front-line security professionals and thank them for their hard work and dedication.  We want them to know that we appreciate them and applaud their heroism and professionalism.” Outstanding service and acts Each year, one security officer is recognised for outstanding service/acts in the security profession through the Ralph Day Memorial Security Officer Heroism Award sponsored by ASIS International, a renowned industry association for the security industry. The award is meant for those who perform heroic acts that involve circumstances where private security officers risk their lives to help save lives and/or property. The award nominees must be employed as security officers with a contract security company.

Robotic Assistance Devices, Inc. (RAD), a subsidiary of Artificial Intelligence Technology Solutions, Inc., announced a significant milestone in its mission to revolutionise the security industry. The company projects that its autonomous AI-powered security solutions will deliver an estimated $10 million in human guarding cost savings to its clients in August 2024 alone which clients would otherwise be subject to without the benefit of RAD’s solutions. This achievement underscores RAD’s commitment to providing innovative, cost-effective security solutions that not only enhance safety but also offer substantial financial benefits to its corporate clients. As of now, RAD units are successfully deployed in 34 states, including the District of Columbia, and are actively operating in 105 cities. These deployments have demonstrated the capability to deliver $10 million in guarding cost savings within just a single month. Based on its data collection, RAD estimates that these deployed devices have deterred thousands of potentially criminal or dangerous incidents from occurring, further showcasing the tangible impact of its autonomous security solutions. Proactive approach to safety RAD devices go far beyond traditional security cameras, they represent a proactive approach to safety RAD’s significant success lies in areas where its devices effectively replace the standard security guard duties of Deter, Observe, and Respond (DOR). While DOR covers the core responsibilities of most guards, there is a widespread misconception among the public that guards are trained and expected to intervene in physical altercations, perform life-saving actions such as CPR, and carry out higher-level security functions similar to law enforcement.  However, in reality, there is often a gap between public perception and the actual scope of authority and training that security guards possess. RAD devices go far beyond traditional security cameras, they represent a proactive approach to safety, automating routine surveillance tasks while empowering organisations to focus on more critical security needs RAD’s innovative solutions Moreover, RAD’s innovative solutions are designed to reduce reliance on traditional security guarding, but they are not intended to replace the human workforce entirely. Instead, RAD offers companies the opportunity to repurpose their most experienced security personnel into roles that are more strategic and better suited for human judgement and interaction. By automating routine surveillance tasks, RAD empowers organisations to allocate their skilled guards to positions where they can leverage their unique abilities, such as managing complex security scenarios, enhancing customer service, and improving overall safety strategy. This approach not only preserves valuable jobs but also enhances the efficiency and effectiveness of security operations. Traditional security methods RAD has strategically refined its marketing and messaging to capture this expansive opportunity better “Saving our clients an estimated $10 million in just one month is just the beginning”, stated Steve Reinharz, CEO/CTO of AITX and RAD. “As we continue to scale, the impact of our technology will only grow, transforming how businesses approach security. We’re looking ahead with a clear mission to extend these benefits to every city and industry that seeks to enhance safety while controlling costs.” Recognising the vast potential to revolutionise the security industry, RAD has strategically refined its marketing and messaging to better capture this expansive opportunity. The introduction of the “Deter, Observe, Report — Better” badge is a cornerstone of this refined approach, encapsulating RAD’s commitment to not only matching but surpassing traditional security methods. Introduction of AIR™ By aligning its advanced autonomous solutions with the well-known guard duties of Deter, Observe, and Report, RAD communicates a clear and compelling message: its technology offers a superior alternative. This refreshed strategy highlights how RAD enhances each aspect of DOR, providing clients with more effective deterrence, non-biased autonomous responses, and more accurate reporting, thereby positioning RAD as the pioneering choice for businesses looking to modernise their security operations. Building on the success of its refined marketing and messaging, RAD is set to elevate its capabilities even further with the introduction of Autonomous Intelligent Response (AIR™). This cutting-edge technology is expected to supercharge RAD’s ability to execute traditional Deter, Observe, and Report duties with unprecedented precision and efficiency.  Integration of ROSA™ and RIO™ As AIR integrates into these platforms, RAD is poised to redefine the standard for security solutions AIR is first set to debut in RADCam™, with details coming in September, followed by its integration into ROSA™ and RIO™ in October, and AVA™ in November. This phased rollout of AIR across RAD’s suite of devices will significantly enhance the automation of security tasks, allowing for even quicker and more accurate responses to potential threats. As AIR integrates into these platforms, RAD is poised to redefine the standard for security solutions, offering clients an even more powerful tool to safeguard their operations and assets. Mark Folmer, CPP, PSP, FSyI, President of RAD added, “This $10 million in savings is a clear indicator of how RAD’s technology is transforming the security landscape. As we roll out AIR across our devices, we’re not just automating tasks, we’re redefining the very nature of security operations. The future of security is here, and RAD is pioneering the way.” Security guarding and monitoring model AITX, through its subsidiary, Robotic Assistance Devices, Inc. (RAD), is redefining the $25 billion (US) security and guarding services industry through its broad lineup of innovative, AI-driven Solutions-as-a-Service business model. RAD solutions are specifically designed to provide cost savings to businesses of between 35% and 80% when compared to the industry’s existing and costly manned security guarding and monitoring model. RAD delivers these tremendous cost savings via a suite of stationary and mobile robotic solutions that complement, and at times, directly replace the need for human personnel in environments better suited for machines. All RAD technologies, AI-based analytics and software platforms are developed in-house.  RAD has a prospective sales pipeline of over 35 Fortune 500 companies and numerous other client opportunities. RAD expects to continue to attract new business as it converts its existing sales opportunities into deployed clients generating a recurring revenue stream. Each Fortune 500 client has the potential of making numerous reorders over time.

The PSA Network, the world’s largest consortium of professional systems integrators, announced the addition of Shooter Detection Systems (SDS), an Alarm.com company, to its technology partner roster. SDS offers Active Shooter Intelligence, a comprehensive solution that combines next-generation sensors, advanced situational awareness software and seamless data integration with 911 services. SDS was added to the PSA Network as a part of its commitment to providing the best security solutions to its members and owners. With a long history of pioneering work in gunshot detection, SDS engineers started with military applications and have continued to innovate, producing award-winning commercial products that attract new customers year after year. Active Shooter Intelligence capabilities Certification underscores SDS's commitment to delivering top-tier security solutions “SDS brings the only indoor gunshot detection system with Active Shooter Intelligence capabilities to our network,” said Matt Barnette, president and CEO of the PSA Network. “This partnership is a valuable addition to our portfolio, equipping our members with advanced and dependable security tools to meet the diverse needs of clients, from small businesses to large companies.” SDS stands out with its SAFETY Act Certification from the U.S. Department of Homeland Security for indoor gunshot detection. This certification underscores SDS's commitment to delivering top-tier security solutions that meet the highest standards of safety and reliability. Integrating SDS’s proven technology "We are thrilled to announce our partnership with SDS, a pioneer in innovative safety technology," said Brittany Board, director of technology partners of the PSA Network. "Integrating SDS’s proven technology into our product offerings marks a significant step forward in safeguarding our schools and workplaces." From May 28 through July 31, PSA integrators can purchase the required SDS starter training kit using PSA Training Bucks. Gunshot detection technology “We are delighted to join the PSA Network, aligning with our mission to make our technology accessible to organisations of all sizes,” said Rich Onofrio, CTO for Shooter Detection Systems. “In the rapidly expanding gunshot detection market, PSA members can now leverage our pioneering solution to meet increasing customer demand for dependable gunshot detection technology.” PSA offers solutions from pioneering security and audio-visual manufacturers.

Smart Axiata, the mobile network operator in Cambodia, has announced the successful launch of the Next Generation Signalling Firewall (NGSF) and Intrusion Detection System (IDS) in collaboration with SecurityGen, a global telecom cybersecurity firm. These cutting-edge systems mark a significant milestone in Smart’s ongoing efforts to safeguard its network infrastructure and protect customer data. NGSF The NGSF is not just a defence mechanism; it serves as a bastion of network security, ensuring comprehensive protection for both voice and data services. By thoroughly inspecting the signaling controls for voice calls, data sessions, and Internet connectivity, the NGSF provides holistic, deep, protocol-level inspection and intrusion prevention capabilities. Collaborating with SecurityGen, Smart has implemented a robust system that fortifies its subscribers against potentially advanced threats from anywhere around the globe. Cross-protocol signaling firewall platform SS7 is responsible for connection setup, routing, and control, while Diameter handles authentication One of the key features of the NGSF is its comprehensive cross-protocol signaling firewall platform, covering protocols such as Signaling System 7 (SS7), Diameter, and GTP. SS7 is responsible for connection setup, routing, and control, while Diameter handles authentication and authorisation. GTP facilitates secured data transport over the network. The SecurityGen NGSF, also known as Telecom Security Guard (TSG), prevents a wide range of attacks, including data theft, identity spoofing, location tracking, and denial-of-service attacks. Signaling Firewall and Intrusion Detection "We are proud to be the first mobile network operator in Cambodia to successfully implement the Next Generation Signaling Firewall and Intrusion Detection System,” stated Ziad Shatara, CEO of Smart Axiata. “This achievement is not only a testament to Smart’s commitment to digital security but also reinforces Cambodia’s reputation as a nation that prioritises and invests in the safety of its citizens’ digital experiences.” Improved security, enhanced compliance The NGSF offers numerous benefits to both Smart and its customers. For Smart, its implementation results in improved security, enhanced compliance with industry standards, increased agility in deploying new services and technologies, and proactive security backed by active intelligence. Telecom customers also reap the benefits of TSG, with increased reliability, reduced risk from cyberattacks and fraud, and the assurance that their telecom services are protected in an ever-expanding digital landscape. Security and protection Most importantly, it protects customers from bad actors who intend to steal their identities Most importantly, it protects customers from bad actors who intend to steal their identities, which further allows them to perform malicious attacks on subscribers, such as SMS spamming, spoofing, and other serious threats. “We extend our heartfelt congratulations to Smart, as this latest achievement underscores their unwavering commitment to ensuring the highest levels of security and protection for their Cambodian consumers,” said Amit Nath, CEO and co-founder of SecurityGen. Global telecom security standards "Smart’s successful implementation of SecurityGen NGSF and IDS, in strict accordance with the rigorous global telecom security standards established by GSMA, reinforces their steadfast dedication to delivering cutting-edge experiences to their subscribers in the most secure format." "Our collaboration with Smart represents a proud milestone as we embark on this pioneering initiative. We firmly believe that this endeavor sets a new industry benchmark for telecom security in the region.” Network and data security As the digital world rapidly evolves, the need to safeguard network and data security is becoming increasingly essential. Smart’s implementation of the NGSF and IDS demonstrates its leadership in embracing state-of-the-art technology and security infrastructure to protect its customers and contribute to the development of the telecom and digital industry in Cambodia.

As retail crime continues to evolve in scope and sophistication, an increasing number of retailers are focused on protecting their staff by deploying advanced technologies and augmenting their teams with expert security monitoring. According to the latest NRF survey, a substantial 46% of retailers have responded to increased security needs by ramping up their reliance on third-party security solutions.  Security Operations Centre To help retail and restaurant chains discover how they can leverage innovative technologies, Interface Systems, a managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses, will offer a rare insider’s look at the inner workings of a TMA five-diamond UL-certified Security Operations Centre. Organised by the Loss Prevention Foundation (LPF) and sponsored by Cradlepoint, the online event will be held on May 14, 2024, at 1:00 PM (EST). It will be led by asset protection experts who will discuss how retail and restaurant chains can leverage innovative technologies to safeguard against crime, loitering, and vagrancy. Why attend the webinar Learn Proven Strategies: Discover best practices and real-world use cases tailored to the unique security challenges faced by retail and restaurant chains. Explore Cost-Effective Solutions: Understand how Virtual Security Guard services can bolster security while minimising costs compared to traditional methods. Get a Sneak Peek at the Future: Learn about the next generation of Intelligent Voice Down solution that leverages AI-enabled cameras to detect and prevent crime before it occurs.

Telaeris, Inc., a pioneering provider of handheld solutions for Physical Access Control Systems (PACS), announces from the International Security Conference & Exposition (ISC West) its new XPressEntry software integration with ZKTeco USA access control solution. Security guards and teams with ZKTeco USA’s ZKBiosecurity v5000 access control systems can now benefit from XPressEntry’s convenient, flexible, and intelligent handheld and kiosk readers to help tackle unique scenarios including on-the-go identity verification and access control checks to help make the workplace safer and more secure. Demands of physical security Security and safety professionals encounter a myriad of unique and challenging scenarios daily In the ever-evolving landscape of corporate environments, security and safety professionals encounter a myriad of unique and challenging scenarios daily. The conventional tools of communication, such as radio or cell phones, fall short in meeting the demands of physical security professionals engaged in patrolling and monitoring activities to ensure the security of facilities. Simultaneously, safety professionals grapple with the inefficiencies of using paper rosters during emergency mustering of workers and visitors at assembly areas. XPressEntry directly helps to close these gaps. ZKBioSecurity v5000 all-in-one platform "We are thrilled to broaden the scope of our integrations with ZKTeco' ZKBiosecurity v5000 access control platform," said Dr. David Carta, CEO of Telaeris. "With XPressEntry handheld, mobile badge, and biometric readers including facial and palm authentication, ZKTeco customers now benefit from enhanced mobile features, elevating convenience and, most importantly, fortifying end-customer security and safety." “We are very pleased with this partnership which provides an end-to-end security solution for any facility,” said Manish Dalal, President and Founder, ZKTECO USA. ZKBioSecurity v5000 all-in-one platform manages users with various credentials like face, palm, badge, QR code, mobile credentials and PINs. It can not only manage inBio-PRO and C3 access control panels but also standalone multi-biometric Omni readers for several hundred doors from a single platform. Safety and security challenges Telaeris‘ XPressEntry handheld badge and biometric readers enhance access control and security management by providing a flexible, mobile solution that goes beyond traditional door readers and addresses specific safety and security challenges. Handheld Badge Verification – Superior security with handheld authentication to confidently control access to and manage any secured space plus ENTRY/EXIT tracking. Emergency Evacuation Mustering – Ensure everyone is safely accounted for during a true emergency to improve evacuations, employee safety and OSHA/regulatory compliance. Corporate Events & Training – Use existing security badges for access management to manage attendees and deny access when necessary to events and training. Handheld Biometric Verification – Superior security with biometrics and multi-factor authentication to deliver enhanced identity authentication in high-security areas. Workplace Surveys – Pre-screen workers with questions and deny access when necessary to help prevent the spread of illness and to keep the workplace safe. Other Use Cases – Time and Attendance, Confined Space Management, Bus Entry Validation, Guest/Visitor Tracking, Remote Parking, Mobile Enrolment, and more. XPressEntry handheld readers XPressEntry handheld readers proudly lead the industry with the most access control integrations, proudly lead the industry with the broadest support for badge technologies plus biometrics, and the industry's first handheld solution for access control systems with Android 13 revealing enhanced security and performance.  Visit Telaeris at the International Security Conference & Exposition (ISC West), booth #7042 for more information and a demo.

Amidst the challenges of a prevailing economic downturn, the retail sector finds itself grappling with an unparalleled rise in incidents of shoplifting, theft, and burglaries. The disconcerting scenes witnessed on London’s Oxford Street in August 2023,​ where crowds gathered, looting as many stores as possible, sent shockwaves across the nation’s retailers. This alarming surge in retail crime has put retailers on high alert, as they contend with a rising tide of security concerns.  Shoplifting concerns Recent data from the Union of Shop Distributive and Allied Workers (USDAW), has raised alarming concerns: shoplifting rates have surged by an unprecedented 24%.​ In the first half of 2023 alone, there were approximately 8 million reported shoplifting incidents. With the ongoing burden of the cost of living crisis and the approaching festive season, it is expected that these figures will keep surging.  Implementing robust security measures Theft and prevention strategies cost retailers approximately £2 billion in 2021/2022 While more help from the Government to support retail workers and the businesses shoplifters target is certainly needed, the implementation of robust security measures will significantly contribute to deterring these crimes from occurring in the first place. British retailers spend millions on tools to deter and catch shoplifters inside stores, from CCTV and security guards to electronic tagging and alarms. The Grocer reported that theft and prevention strategies cost retailers approximately £2 billion in 2021/2022. Despite these initial costs, other threats are at play beyond the shop floor. Break-ins by criminal gangs For many large town centre stores and supermarkets, and units in retail parks, the rear doors and delivery areas are commonly targeted by criminal gangs. It’s not uncommon for thefts to occur from pallets or cages that have been unloaded from lorries and sit waiting to be moved into the building. After-hours break-ins are a risk for all store owners too, particularly over the festive season when a lot of high-value stock has been delivered to shops and supermarkets. Addressing anti-social behaviour  The additional fencing was deemed an essential measure to safeguard the community Anti-social behaviour also poses a challenge for retailers. In 2022, an Aldi based in Derby​ invested in security fencing to protect staff and deter loitering groups. The additional fencing was deemed an essential measure to safeguard the community, as dangerous items were frequently found outside the store, including weapons and hypodermic needles.  So how do physical security solutions such as fencing and gates help better protect retail establishments such as supermarkets and edge-of-town retail park shops? Fencing and gates: a critical component of retail security  1. Risk assessment and target hardening  A thorough risk assessment will identify potential weak spots that require protection. ‘Target hardening’ involves implementing physical security measures that become more robust as they approach the target. This helps deter intruders while ensuring ease of access for customers and staff.  2. Effective perimeter security  Opt for difficult-to-climb security fencing that provides a robust obstacle against thieves, vandals, and intruders Selecting fencing solutions according to the potential threats, site characteristics, and topography is crucial. It is important to specify fencing that strikes a balance and maintains a welcoming appearance while safeguarding external areas of the store or warehouse from potential harm and unauthorised access. Solid fencing which provides concealment can help to conceal expensive goods and remove them as a target for opportunistic theft.  Opt for difficult-to-climb security fencing that provides a robust obstacle against thieves, vandals, and intruders. I recommend selecting a sufficiently tall and robust fence such as an acoustic barrier. Its noise-reducing properties are often beneficial for these types of sites too.  3. Controlling vehicular speeds and access  To enhance security, consider controlling vehicular speeds and access. One effective approach is the installation of bollards at the ends of traditional high streets. This practice is already commonplace as a means of safeguarding against hostile vehicle attacks, but it can also play a pivotal role in preventing quick getaways of vehicles involved in potential heists. Additionally, employing road blockers and sliding gates at the rear entrances of delivery areas would serve to fortify security further. These measures can help in delaying vehicles, allowing for necessary checks to be conducted.  4. Balancing security with aesthetics  The presence of high-security fencing can also make a site more of a target for vandals and burglars Another challenge is avoiding creating an imposing presence, especially important for areas situated near residential communities. The presence of high-security fencing can also make a site more of a target for vandals and burglars. To minimise this risk consider specifying timber fencing and traffic barriers to secure car parks, providing both security and a welcoming atmosphere for shoppers.  Taking an integrated approach Combine secure perimeter fencing with effective lighting in places with shaded areas and at doors, gates, and shop windows, alongside Perimeter Intrusion Detection Systems (PIDS), and strategically placed CCTV. These measures will hinder unauthorised entry and escape, increasing the likelihood of detection and apprehension.  Prioritising employee wellbeing  Installing robust security fencing, complemented by CCTV, good lighting, and guarding, creates a safe environment Installing robust security fencing, complemented by CCTV, good lighting, and guarding, creates a safe environment for employees. This not only safeguards their well-being but also provides peace of mind that they are protected effectively in the case of a burglary or crime.  When selecting security products for retail sites, it is advisable to opt for items that have undergone rigorous testing and carry relevant certifications for their security level. Each component should meet industry-specific standards for its intended purpose and originate from manufacturers accredited under ISO 9001:2015. This ensures a high standard of quality and reliability in safeguarding the premises.  High-quality security fencing As the cost-of-living crisis continues, crime rates increase, and the festive season approaches, the time to act and implement on-site security is now. By investing in comprehensive security measures, retailers can protect their assets, employees, and customers, ensuring a safer and more secure shopping environment for all. High-quality security fencing is also a sound investment, that requires little or no maintenance once installed. The best fencing solutions are extremely weather-resistant, and won’t suffer from rust or corrosion. With all sectors preparing to ride the rapids of recession in the coming year, improving on-site security while selecting cost-effective measures, is one surefire way to protect your people, your property, and your profits from harm. 

The average business owner or investor has some kind of security precaution in place, especially in the after-hours when there are fewer deterrents to inhibit criminal activity. Security guards, video surveillance systems, motion sensor lights, or even just fake cameras placed around the property are some of the common options people choose.  Future of overnight security Smart business owners are starting to realise, however, that some of these traditional security measures are becoming antiquated and no longer cutting. The now and future of overnight security is in remote guarding. Pioneered by companies like Los Angeles-based Elite Interactive Solutions, which was founded back in 2007, remote guarding is revolutionising the overnight security business. Minimising criminal activity Remote guarding is fast becoming the most popular choice among commercial end-user property owners Remote guarding utilises a combination of cutting-edge technology, “digital guards,” highly trained security agents, and local law enforcement if and when necessary to minimise the potential of criminal activity. For those adequately enlightened to its overwhelmingly impressive crime prevention capabilities, remote guarding is fast becoming the most popular choice among commercial end-user property owners to secure and protect their investments. What Is remote guarding?  Remote guarding is a revolutionary concept and increasing trend in security systems that utilises a combination of methods to effectively analyse potential threats to property. Cameras and/or other monitoring devices running highly advanced algorithmic software are installed in strategic areas or vulnerable places onsite and remotely located security agents are immediately notified of any activity within a designated perimeter of the property. A blend of AI, cybersecurity, and video analytics When properly deployed by an expert provider, the technology stack includes a proprietary blend of video analytics, artificial intelligence, cybersecurity, and more. Done right, “noise” is effectively filtered out, allowing agents to act on legitimate alerts and achieve zero false alarms communicated to first responders. Today, there are a lot of terms and descriptions tossed around about remote guarding, remote video, virtual guarding, etc., but those attributes must be present to represent the true definition of the offering and its many virtues. Realtime situational awareness Many systems have a two-way speaker that allows the security agent to give a verbal warning When specially trained security agents are alerted to trespassers, possible intruders, or other suspicious activity, they analyse the situation in real-time and determine the necessary level of action. Many systems have a two-way speaker that allows the security agent to give a verbal warning, known as a voice-down, to the individual(s) that they are being watched. Most perpetrators, often believing the response is emanating directly from security personnel on the property itself rather than from a remote command centre, flee immediately. However, if the threat persists, the security agent enlists local law enforcement to get on the scene.  Customised remote guarding When properly deployed, remote guarding systems are also customised to specific properties. A team of consultants visits the client’s property to evaluate its vulnerabilities and where to best place cameras and/or other monitoring devices for system efficacy. Traditional security shortfalls  According to Keith Bushey, a retired commander for the Los Angeles Police Department, there is much frustration between law enforcement officers and potential victims of crime due to the historically unreliable performance of traditional burglar alarm systems and central monitoring stations. He states about 90% of security-related calls are false alarms, a problem that has been well-documented through the years. Onsite challenges When a legitimate emergency does occur, the perpetrators have often already done their damage When a legitimate emergency does occur, the perpetrators have often already done their damage and/or escaped by the time law enforcement arrives.  Onsite security guards are not the remedy either as they bring their own set of issues and challenges.  Unexpected costs Traditional security systems can also have unexpected costs. The cost is not only in the security guards’ paycheck or the cost of the equipment itself. The cost comes when an actual incident occurs. In worst-case scenarios, the security guard(s) are injured, the business suffers inventory loss, and/or damage is sustained to the property.  The medical and other costs for the security guard(s), the loss of inventory, property damage, deployment of law enforcement resources, and possible fallout of legal expenses all add up. Even in the best-case scenario, false alarm expenses incur if law enforcement is dispatched. These, among many others, are some of the primary issues that remote guarding resoundingly answers as a superior alternative. A bounty of benefits Remote guarding systems have been proven to cut costs and be more effective than traditional security systems. Even though the monthly monitoring costs of remote guarding are significantly higher than traditional intrusion detection system monitoring, the much higher effectiveness in crime reduction, elimination of false alarms, and augmenting or replacement of manned guards result in a substantially higher return on investment (ROI) to the end user. Easy tracking of threats The security cameras already have their image captured on record, making them easier to track down For example, case studies have demonstrated reduced security costs for clients by 60%, on average. These reductions have come from the costs of security staff, inventory, or property loss, plus saving money on insurance premiums and deductibles. The nature of remote guarding reduces the risk and costs of false alarms, with professional security agents able to determine an actual threat before law enforcement is called. In a rare instance when a perpetrator escapes before law enforcement arrives or can detain the individual(s), the security cameras already have their image captured on record, making them easier to track down and identify. Reduction of false alarms The significant reduction in false alarms is greatly appreciated by law enforcement, as it allows them to focus on real emergencies or crises. Better relationships are also developed between clients and law enforcement, as remote guarding systems are highly reliable in providing accurate and real-time information to officers as they approach the scene. In short, it assists law enforcement in doing their job more effectively, as well as more safely thanks to having eyewitness information before engaging in an active crime scene.  Partnership When you combine the decreased cost with the increased efficiency and success rate, it is easy to see why many commercial end-user property owners across the country are making the shift to remote guarding. It’s also an outstanding opportunity for professional security dealers and integrators to partner with a remote guarding services provider to bring a superior solution to their end customers and pick up a recurring monthly revenue stream in the process.

Security systems represent a significant investment, yet many organisations still only use a small percentage of their physical security systems’ capabilities. That’s before we even begin to consider the different ways that the likes of video, access control and ANPR can add additional value beyond security by serving the needs of other business functions. Whether that be to obtain additional insight, streamline compliance or drive operational efficiencies.  Consumption gap When users aren’t tapping into the full power of the solution they bought, they aren’t realising their full return on investment. This creates a consumption gap. It’s a situation that has the potential to go in one of two very different directions. A misreading of a system, its capabilities and functionality can fast result in user discontent Left unchecked a consumption gap can create frustration for system integrators, manufacturers and end users alike. A misunderstanding of a system, its capabilities and functionality can quickly result in user dissatisfaction. Leading to a greater likelihood that they’ll look to change or focus investment into overlapping and likely competing solutions. Customers’ security goals Addressed appropriately it can help manufacturers, system integrators and end users to build trusted partnerships in which everybody wins. Understandably, systems integrators are primarily focused on installation—delivering reliable solutions that meet customers’ security goals to ensure their long-term success. However, engagement can go beyond deployment. Closing the consumption gap can be a strategic way to differentiate yourself from competitors. The deeper you understand your customer’s business, the better advice you’re able to offer—and the stronger the partnership you form.  Why do consumption gaps exist?  For customers, finding the time to learn multiple capabilities of a security system can be time-consuming. Often, taking advantage of new tools and solutions takes a backseat to the urgency of daily tasks. Often, taking use of new tools and keys takes a backseat to the speed of daily tasks   There are many reasons why customers may not be taking full advantage of the features available to them in their security platform. They may feel overwhelmed by a steep learning curve after deployment and might delay diving into the additional system features. Sometimes, there might be a lack of awareness of the technology’s full capabilities, and despite a willingness to learn, there are few options for training. Often, it can simply be they are not aware of the benefits of their system or are too busy with day-to-day and urgent tasks to learn other features.   Bridging the consumption gap  Systems are built to deal with a wide variety of use cases and broaden market appeal, but the goal isn’t to get everyone to use all the features of every product. You want to guide your customers towards the features and functionality that best meet their needs. This could entail reducing the friction they experience in their day-to-day operations, solving unique issues related to their business, or addressing their most important challenges.   Having these conversations with your customers deepens your relationship and can organically open up new revenue streams. Continuous engagement allows you to recommend other relevant products or services that they may find helpful. Customised training plan Customers can learn at their own pace and gradually expand their understanding of their system Furthermore, customers are often not able to implement all features at once. You can help by proposing a plan to gradually evolve systems and processes over time. This could include a customised training plan to get the most value from their investment.   Some manufacturers are also now providing learning management tools that system integrators can pass on to their customers. Customers can learn at their own pace and gradually expand their understanding of their system in accordance with their bandwidth. This allows them to get more out of their system.  Simplifying deployment   With the right software partners, systems integrators can focus on solving customer problems, not reactively troubleshooting issues. Look for manufacturers who offer good support systems for integrators. This includes not only quality technical support but also configuration and training services you can build on. Look for partners that offer tools and consultation services you can use to complement your value-added services, either to spend less time on the basics or for specialised expertise on complex projects.  Beyond support and services, one telling sign is the configuration interface and tools that you as an integrator will primarily interact with. Ask yourself whether the manufacturer invests in their back-end tools and their primary user interface. Is there a noticeable difference between these two interfaces in terms of look and feel? Does one feel more dated?  Widening consumption gap  The harder it is to implement upgrades, the more reticent customers are to make the changes If the end user interface is easy to use but changes on the back end are difficult, the resulting friction can contribute to the widening consumption gap. It can become too time-consuming or difficult to upgrade or make changes to the system. The harder it is to implement upgrades, the more reticent customers are to make the changes.  Configuration should be painless. If the system has a solid graphical user interface, you’ll be able to interact with the software in a fluid and intuitive way. When the system is intuitive for both you and your customers, you spend less time on setup and training. You can invest more attention in value-added activities.   Conclusion  A consumption gap could be a sign that technological innovation is outpacing people's ability to implement them in their day-to-day lives. You can work with your customers to simplify the adoption of the innovations so they can more easily implement them and realise the full value of their investment.  By reviewing opportunities to bridge the consumption gap for your customers, you increase the likelihood of growing and renewing your system and service contracts. You also build relationships as a trusted partner. Customers will turn to you when looking to expand their security system and proactively solve new and incipient problems.

New buzzwords were abundant in the articles that generated the most clicks on our website in 2022. From the metaverse to the Internet of Things, from frictionless access control to artificial intelligence (AI), the topics most popular among our site’s visitors were at the cutting edge of change and innovation in the physical security marketplace. Here is a review of the Top 10 Articles of 2022, based on reader clicks, including links to the original content: Metaverse will promote collaboration and enable more efficiencies for security Metaverse is a familiar buzzword currently, but few people grasp what it means. In the simplest terms, the metaverse is an online “place” where physical, virtual, and augmented realities are shared. The term, Metaverse, suggests a more immersive online environment that combines elements of augmented reality (AR) and virtual reality (VR). For the physical security industry, the looming creation of a complex online environment offers possibilities and challenges. Establishing identity will be a central principle of the metaverse, and various biometrics are at the core of ensuring the identity of someone interacting in the virtual world. Cybersecurity elements are also key. On the benefits side, the security market is already taking advantage of technologies related to the eventual evolution of the metaverse. For example, the industry has deployed AR to provide information about a door lock’s status on a screen, headset, or smart glasses as a patrolling guard walks by. What are the security challenges of the transportation industry? Because transit agencies rely on several IoT devices, they get exposed to higher cybersecurity risks Rapid technological advancement, increasing urbanisation, and the growing expectations of commuters and governments are pressuring transit industry players to modernise. Commuters, urban planners, first responders, and other stakeholders want to use transit data to support their decision-making. Transit agencies’ security and operations teams need closer collaboration to stay ahead. However, for many years, most transit agencies have relied on siloed, proprietary systems. Because transit agencies rely on an ever-growing number of Internet of Things (IoT) devices, they also get exposed to higher cybersecurity risks as there are more network access points to manage. The future is here: ADT’s innovation lab evaluating robots and indoor drones New robots and indoor drones for security applications are on the horizon, based on the work of ADT Commercials’ Innovation Lab, which is evaluating the latest technologies’ value to customers and some typical use cases. The ideal use of humanoid robots is to perform jobs that are considered repetitive, dirty, dangerous, and/or mundane. In security, that describes most security guard positions. As the name implies, autonomous indoor drones are focused on flying indoors versus the outdoor environment, which is heavily regulated by the U.S. Federal Aviation Administration (FAA). Flying autonomously indoors not only eliminates FAA oversight but also will enable ADT Commercial to offer another choice to customers to further reduce their dependencies on and costs of human guards. Innovative security: the key to business efficiency, cost savings, and more Organisations have shifted business focus countless times since the onset of the pandemic. While many leaders have been primarily concerned with the immediate health and safety of their customers and employees, 2022 has given rise to a new trend. More than ever, business leaders are seeking security solutions that increase operational efficiency and cost savings as well as improve logistics and business insight. As working environments become more complex, organisations looking to drive higher productivity and profitability margins should consider security upgrades that prioritise integrated analytics and automation. Shoplifting today is more sophisticated, and so are the tools to fight it One tool to fight shoplifting is analytics, which can be used to determine where shrink is occurring Shoplifting is often viewed as petty theft by individuals, but that is not always the case. Overall, shoplifting is becoming more sophisticated and coordinated. Traditional “shoplifting” has two major differences when compared to organised retail crime (ORC). The differences are numbers and motivation. ORC consists of groups working together to monetise theft, very different than an individual taking an item they need. One tool to fight to shoplift is analytics, which can be used to determine where shrink is occurring. Understanding where crimes take place helps retailers make strategic decisions about where to place their loss prevention efforts. Oosto offers 10 reasons to switch to frictionless access control in commercial buildings Access control for buildings is nothing new. It’s only in recent years that the urgency to implement smarter, more efficient, and more convenient forms of access control has increased, in the context of public and private sector digital transformation. Upheavals from the COVID-19 pandemic have forced organisations to re-think, pivot, and invest in new technology solutions that will incorporate Artificial Intelligence (AI) and Machine Learning, to gain speed in their operations, glean actionable insights from their video analytics, and enhance productivity with their teams. Which security trend is here to stay? Technologies and trends in the security marketplace come and go with some regularity. But how can you tell which trends are gaining traction and which amount to “the flavor of the month.” For example, while many physical security departments were hesitant to consider cloud-connected solutions in the past, they now better understand the benefits these solutions bring and how they can help them utilize their resources to achieve business goals while minimising overall operational complexity. Other technologies mentioned in the article include mobile credentials, AI-based analytics, video management systems, cybersecurity, and a new emphasis on data. What do these technology trends have in common? They are opening new possibilities for greater system efficiency and functionality. In short, they are playing a role in transforming our industry. GSX 2022 reflects changing technologies and evolving role of security The role of the security director increasingly will encompass facets of cybersecurity and physical security GSX 2022 in Atlanta highlighted the changing role of security in the enterprise. The role of the security director increasingly will encompass facets of cybersecurity as well as physical security. Transitioning to an operation that incorporates both disciplines requires a workforce that embraces education and building new skills. Education and the opportunity to build new skills are evident everywhere at GSX, including in the hundreds of education sessions and also in the knowledge shared on the show floor in the exhibit hall. Consolidation changing the face of the security market Consolidation is a dominant trend in the security marketplace. Large companies typically swallow up smaller companies as a means of expanding both their technology portfolios and their geographic reach. Sometimes a big fish is swallowed up by an even bigger fish. Despite the pandemic and resulting economic challenges, the security market has continued to be a desirable environment for both big players and startups, which then provide abundant acquisition targets for larger companies. This article highlighted recent mergers and acquisition news. Six trends at the intersection of video and AI Video has evolved beyond the capabilities of advanced imaging and performance to include another level: Artificial Intelligence. Video imaging technology combines with AI, delivers a wealth of new data, not just for traditional physical security applications, but for a much deeper analysis of past, present, and even future events across the enterprise. This is more than a big development for the physical security industry; it is a monumental paradigm shift that is changing how security system models are envisioned, designed, and deployed. Much of the heightened demand for advanced video analytics is being driven by six prevalent industry trends.

New robots and indoor drones for security applications are on the horizon, based on the work of ADT Commercials’ Innovation Lab, which is evaluating the new technologies’ value to customers and some typical use cases. The Innovation Lab has been in place for just under a year and just moved into a 2,000-square-foot facility that is staffed with four dedicated ADT Commercial employees and teams from various commercial innovation partners. The idea of the lab is to close the gap between the incubation of new technologies and the needs and realities of the ultimate customer. The goal is to adapt the design of a product to meet the customer’s need, instead of forcing the customer to adapt their use of the technology to meet its limitations. Addressing a problem Every project or investment at the innovation lab starts with the identification of the problem, never the solution" "Every project or investment at the innovation lab starts with the identification of the problem, never the solution," says Ed Bacco, Vice President, Enterprise Security Risk Group for ADT Commercial. “Then we develop detailed functional requirements to address what this technology needs to do to address the problem.” “Then – and only then – do we move toward developing the technical specifications to answer how the technology needs to operate to address the problem,” he adds. Prioritising innovation The approach sets ADT Commercial apart from most labs. The last item they focus on is the creation of a business model to address how they can sell the technology. “Early on, the company recognised that if we truly want to focus on innovation, we need to prioritise invention over profits, which is why the lab doesn’t operate under a profit-and-loss model,” says Bacco. This article will describe two recent technologies the Innovation Lab has been working with, and how they can impact the future of the security industry. Halodi Humanoid Robotics Unlike other competitive robot solutions, Halodi Humanoid Robotics can interact with the built environment The ideal use of humanoid robots is to perform jobs that are considered repetitive, dirty, dangerous, and/or mundane. In security, that describes most security guard positions. Unlike some other competitive robot solutions, Halodi Humanoid Robotics can interact with the built environment, meaning that they can autonomously open doors, call elevators, present security badges, operate pins pads, and more. Observe and report functionality The basic use case for the bot is based on the fact that the role of 98% of all security guards is to “observe and report.” There is often a misconception in the public that guards are widely permitted to engage hands-on with alleged offenders, but most guarding contracts restrict that ability. Therefore, given the mundane and routine nature of guarding, humans find it a challenge to maintain the high degree of awareness that is needed, whereas the bots never waiver, never rest and never lose awareness.   Alternative to human guards If a bot is to serve as an alternative to human guards, then it needs to interact with the human environment The bot wasn’t designed to be “human-like.” There is a general concept in humanoid robotics called the “uncanny valley” that defines a tipping point when humans become uncomfortable with humanoid robots if their design resembles humans too closely. However, if a bot is to serve as an alternative to human guards, then it needs to be capable of interacting with an environment that was designed for humans. That means opening doors, riding elevators, bending down, picking up items, etc. Remotely operated Current robotic devices are skilled at sensing/analysing the environments they are deployed in, but their ability to interact with them is limited. The other advantage of a humanoid robot is when it’s being remotely operated in the avatar mode, meaning virtually, the human operator finds the experience familiar and intuitively knows what to do. Access, intrusion, and VMS integration The bots can be integrated with access control, intrusion, and video management systems and can conduct patrols autonomously and report anomalies and/or respond to alarms via those same systems. The bots can be equipped with other sensors to constantly analyse the environment for threats to human life such as carbon monoxide, smoke, hazardous chemicals, or poor air quality. IR capabilities IR capabilities also enable the bot to detect the possible failing or overheating of equipment They are capable of “seeing” in the Infrared Range (IR), which makes them suitable for responding to the source of fire/smoke alarms while humans evacuate. IR capabilities also enable the bot to detect the possible failing or overheating of equipment. Although designed to operate autonomously, the bot can also be controlled by a simple point-and-click mapping device or using the avatar control system. Applications “The biggest challenge we’ve seen with customers who are conducting in-field pilots is aligning their excitement of how the bots can improve their traditionally non-security applications with the current capabilities,” says Bacco. These applications include using the bots to conduct safety audits of items like fire extinguishers and Automated External Defibrillators (AEDs), serving as a fire watch, greeting visitors in the lobby, and automating gates at industrial and distribution sites. Autonomous Indoor Drones COVID-19 has shown that customers are looking for predictable and repeatable solutions to meet their security needs" As the name implies, autonomous indoor drones are focused on flying indoors versus the outdoor environment, which is heavily regulated by the U.S. Federal Aviation Administration (FAA). Flying autonomously indoors not only eliminates FAA oversight but also will enable ADT Commercial to offer another choice to customers to further reduce their dependencies on and costs of human guards. “The COVID-19 pandemic has shown that customers are looking for predictable and repeatable solutions to meet their security needs that aren’t dependent on humans,” says Bacco. The three use cases for the drones are automated alarm response, random tours, and directed missions. Automated response mode In the automated response mode, when an alarm is triggered, the drone will automatically initiate a mission to the point of alarm and report any anomalies (i.e., people, heat signature, etc.). It can also be programmed to fly random patrols as a deterrent to a possible breach, and an operator can remotely initiate a mission using a simple point-and-click map interface.  Drone mobility An obvious comparison is to fixed camera systems, which are an important component of any security system. But, unlike a fixed device, the mobility of a drone enables a view of an environment that is more easily understood by humans, meaning that we think and see in 3D, whereas fixed views are limited to 2D. Added to that, there is a deterrence factor that a mobile surveillance device has over a fixed. Noise consideration and applications Customers want to fly drones 24/7 in minimally manned locations such as data centres, warehouses The drone is designed to operate in environments that are being shared with humans. As an example, it will not initiate a mission if a person is standing under it, and it will autonomously alter course if a person is in its flight path. However, like all drones, the noise factor is a consideration, and the best applications in offices are after hours. Customers want to fly them 24/7 in more minimally manned locations such as data centres, warehouses, and manufacturing facilities, where noise is less a factor. Stand-alone and integrated system An indoor drone can be operated as a stand-alone system with its user interface, or it can be integrated fully with traditional security and VMS systems. “We are also developing additional computer vision-based analytics that will leverage the cameras on the drone,” says Bacco.

Technology is driving new opportunities in the security industry. Innovation trends include artificial intelligence (AI), edge-based systems, mobile systems, a greater focus on software, and efforts to simplify operation of security systems, even as capabilities become more complex. ISC West 2022 reflected these changing trends. “In addition to emphasising technology innovation, ISC West also reflected an industry that is resilient, dedicated and passionate,” said Mary Beth Shaughnessy, the Event Director of ISC Security Events. ISC West 2022 “Almost 12,000 dealers, installers, integrators, end users and consultants reconnected at ISC West 2022, and there were nearly 20,000 total industry professionals in attendance (including manufacturers),” adds Mary Beth Shaughnessy. The 550 exhibitors and brands on display reflected an industry that has come through the COVID-19 pandemic in better shape than ever, poised for even greater success in the years ahead. Turning video and access control into knowledge Deployment of AI to ‘watch video’ can inform users of what’s happening in real-time Motorola Solutions emphasized several themes that were heard repeatedly throughout the show. “One trend is fulfilling the need to turn video and access control into sources of knowledge, inside the enterprise,” said John Kedzierzski, Motorola Solutions’ Senior Vice President of Video Security and Access Control. Deployment of AI to ‘watch video’ can inform users of what’s happening in real-time, while monitoring access control yields the equivalent of an operating system inside a building. Using the Cloud offers consumer ease-of-use to systems The second trend listed by Motorola Solutions is working to bring the consumer ease-of-use experience into enterprise security solution applications. Professional security systems were previously complicated to buy, install, manage and upgrade. However, using the Cloud, even distributed enterprises can bring consumer ease-of-use to systems, from improving the out-of-box installation experience to boosting the ability to manage the system. Transition to ‘mobile first’ interfaces The third trend emphasised by Motorola Solutions is transition to ‘mobile first’ interfaces, reflecting the need for busy security executives to be on-the-go, but with full access to their systems, without being chained to their desks. Since the last springtime ISC West show in 2019, Motorola Solutions has grown rapidly, both organically and through acquisition of IndigoVision, Pelco, Openpath, Envysion, and Ava Security. Cloud-based Orchestrate system Integration is simple through a ‘drag-and-drop’ approach that doesn’t involve writing code In addition, the company is making it easier to integrate video and access control systems with Motorola’s radio systems, typically carried by security guards. The cloud-based Orchestrate system translates ‘events’ from access control and video, to trigger notifications on a mobile radio. Integration is simple through a ‘drag-and-drop’ approach that doesn’t involve writing code. Simplifying implementation of AI Artificial Intelligence (AI) has traditionally been associated with the use of large servers or even intelligence in the Cloud. Several exhibitors at ISC West helped to change that misconception. For example, Oosto offers a simpler and more economical approach. They supply edge appliances for AI. The purpose-built Vision AI appliance, a small box, puts intelligence at the ‘near edge’, by connecting to up to five cameras. Easy and dependable ‘failover’ ensures redundancy without a big investment, and the system can work with any IP camera, including an end user’s installed base of cameras. Oosto’s TCO (total cost of ownership) calculator Oosto’s TCO (total cost of ownership) calculator spells out how much a customer can save versus using a big server, including lower costs such and power and cooling. AI was probably the biggest buzzword at ISC West, but there was also emphasis on the practical results of applying AI to physical security. Artificial Intelligence (AI) - the biggest buzzword at ISC West I believe our purpose is to bring buzzwords, like Cloud and AI together in a way that is useful to end-users" “What surprises me (at the show) is that there is a lot of generic marketing of AI, but we are trying to step back from our analytics and look at applications that serve certain end-users,” said Jeff Corrall, Vice President - Product Management at March Networks, adding “As an industry, we are still at the stage of AI as a buzzword.” Jeff Corrall further said, “I believe our purpose is to bring buzzwords, like Cloud and AI together in a way that is useful to end-users. We have to live with the buzzwords, but what we really want is to apply them. That creates a stickiness with the end-user — when high technology is making a difference.” March Networks Labs address specific end-user problems and then apply their systems to provide a solution. Jeff Corrall adds, “A lot of AI is responding to what the customer is asking for, and we are stepping back and making sure the end-user will use it on a consistent basis.” ‘Edge versus cloud’ was a common theme at ISC West Edge versus Cloud ‘Edge versus cloud’ was a common theme at ISC West, pondering where in a system the ‘intelligence’, such as AI and machine learning, as well as other functionality, should reside. Among the companies addressing the quandary was Axis Communications, which focused on the issue using a racing theme at their presentation to the industry press. The winner of the ‘race?’ - The combination of both approaches working together as a team, of course. AXIS Speed Monitor on exhibit One introduction at the show was the AXIS Speed Monitor, a speed detection app available using ACAP Axis Communications also highlighted the deep learning analytics of the ARPEC 8 camera chip (introduced during the COVID-19 pandemic), which will be deployed across their camera line. One introduction at the show was the AXIS Speed Monitor, a speed detection app available using ACAP (Axis Camera Application Platform), the capability to load ‘apps’ onto camera chips at the edge. They also introduced the D4100-E Network strobe siren (a smart edge device), the Audio Manager Pro (a cloud-based software system enabling zoning and callouts for specific areas in a building), the W101 body worn cameras with GPS capabilities, and a Barcode Reader for doorstop applications (another ACAP app). ‘App Store’ approach to expanding applications Azena is at the centre of expanding applications at the edge, promoting new applications through an ‘App Store’ approach that sells software apps that can be loaded onto cameras that are equipped with Azena’s operating system. In the last couple of years, the company (formerly known as Security and Safety Things) has expanded its offerings. There are currently 108 apps in the store from 30 to 40 app developers. There are 14 camera models (from six manufacturers) that are commercially available and run their operating system. The newest camera is a fisheye model from Vivotek. “What we have seen is that a lot of the use cases are pretty unique,” said Fabio Marti, Vice President - Marketing for Azena. Two examples are an application that monitors a flame to ensure it is burning cleanly (no smoke). Another system monitors nets covering fish farms to avoid birds getting tangled up in the nets. Fabio Marti said “A challenge is to find new business avenues for integrators. Everybody is not eager to look beyond their comfort zone.” Focusing on software to ensure user experience Software systems are one of the major focal points for innovation in security systems Software systems are one of the major focal points for innovation in security systems and Verkada is focusing on how software innovation can improve systems. “For decades, innovation was on the hardware front,” said Filip Kaliszan, Verkada’s Founder and Chief Executive Officer (CEO), adding “We saw an opportunity for more innovation on the software side. The customer experience revolves around software.” Ensuring an end-to-end experience “We want to guarantee an end-to-end experience,” adds Filip Kaliszan. As a new company with a ‘hybrid cloud’ approach, Verkada focused on appealing to end users to convince them of the value proposition. Once an end user was convinced, Verkada brought in an integrator partner to deliver the solution. In effect, Verkada finds demand and brings that demand to the integrator. Software-centric operation of a modern building Verkada is broadly focused on ‘software-centric operation of a modern building.’ After starting out in video, Verkada has since expanded into systems for access control, alarm systems, and other categories. They use a combination of third-party hardware and equipment that is custom designed to work seamlessly with their software systems. Verkada’s end goal is to put the various systems together into a platform. They will continue building each product category, which will eventually be unified into ‘the operating system for the building of the future.’

ZeroEyes, the creators of the only AI-based gun detection video analytics platform that holds the US Department of Homeland Security SAFETY Act Designation, announced that its solution has been selected by Iowa’s Murray Community School District to identify illegally brandished guns on campus and help protect students and faculty against gun-related violence. Murray Community School District serves 300 students in Murray, Iowa in grades pre-K-12. The district provides an educational environment that challenges the status quo and makes it its mission to clear away any roadblocks that constrain creativity and innovation. New layer of security “While we are a small, rural community, if there is anything we have learned it’s that gun-related violence can happen anywhere,” said Tim Kuehl, superintendent of Murray Community School District. “We are prioritising the safety and security of our students and faculty, and ZeroEyes ensures that our campus is protected from gun-related threats 24/7. We are proud to add this new layer of security to make our community safer.” Existing digital security cameras ZeroEyes' AI gun detection and clever situational grasp software layers onto security cameras ZeroEyes' AI gun detection and intelligent situational awareness software layers onto existing digital security cameras. If a gun is identified, images are instantly shared with the ZeroEyes Operations Centre (ZOC), staffed 24/7/365 by specially trained U.S. military and law enforcement veterans. If these experts determine that the threat is valid, they dispatch alerts and actionable intelligence — including visual description, gun type, and last known location — to local law enforcement and school staff as quickly as three to five seconds from detection. AI gun detection solution “Gun-related violence in school communities is far too common,” said Mike Lahiff, CEO and co-founder of ZeroEyes. “Murray Community School District is addressing this problem head-on by adopting our AI gun detection solution. We are grateful to have the opportunity to proactively combat this issue and alert local authorities of a potential threat before it happens.”

Riga Sports Arena is a municipal facility maintained by the city of Riga, Latvia. Covering a total area of 21,821 square metres, the arena accommodates 2,500 spectator seats. It houses several training halls, including a large athletics arena, a training and warm-up hall, a weightlifting hall, and a sports field. Challenge Enhance security by replacing inefficient guards with technical equipment Riga sports arena faced a significant security challenge, relying on two guards who worked only night shifts. Depending on just one person was insufficient to ensure the safety of the complex, given its substantial size. The guards struggled to effectively cover all areas, leaving the arena vulnerable to security risks. Moreover, the financial burden of employing guards strained the city’s budget. There was a need to enhance security while eliminating the human factor and optimising associated costs.  Moreover, the financial burden of employing guards strained the city’s budget The client required a professional security system that could be implemented without extensive construction work or the need to lay a substantial number of cables throughout the building. They sought an effective and easily installable system that would enhance security without compromising the integrity of the facility. Solution Cost-effective wireless solution reinforcing security for a large municipal facility Considering the building’s size and recent reconstruction work, the installation of a traditional wired security solution was deemed impractical. This option would have required several months to complete and additional renovation work after installation. Moreover, the presence of many oversized windows, each requiring protection with detectors, made cable-based solutions even more impractical. GRIFS AG proposed an Ajax wireless solution that can be quickly installed without damaging the walls, allowing for complete control and management of the system through a mobile app. To streamline control without the need for multiple hubs, Hub 2 Plus Jeweller was selected In total, 115 devices were installed throughout the building to ensure comprehensive security coverage. To streamline control without the need for multiple hubs, Hub 2 Plus Jeweller was selected. This hub can control up to 200 devices, managing 25 security groups with a total of 200 users. This feature aligns with the client’s requirements, given the installation of many devices and the need to manage security modes for separate premises, all in the Ajax app. For example, it allows keeping employees’ offices in armed mode while conducting training sessions in the main hall. GRIFS AG installed DoorProtect Jeweller Given that the sports complex spans three floors and considering the need for the hub signal to pass through two reinforced concrete floors, the decision was made to enhance its communication range. To ensure stable communication between all 115 detectors and the hub, the ReX 2 Jeweller radio signal range extender was installed. This guarantees a reliable connection between all system components, ensuring seamless communication even in areas with challenging signal transmission conditions. For comprehensive security, GRIFS AG installed DoorProtect Jeweller opening detectors to oversee For comprehensive security coverage, GRIFS AG installed DoorProtect Jeweller opening detectors to oversee all doors. Additionally, MotionProtect Curtain Jeweller, with a narrow viewing angle and a maximum detection range of up to 15 metres, protects the large windows in corridors and sports halls. The challenge with large windows was that glass break detectors may be positioned far away from the hit spot, making it difficult to detect glass breakage. However, MotionProtect Curtain Jeweller, equipped with PIR sensors, instantly reacts to movement within its detection zone along the whole length of a window. Notably, the detector catches movement only if a person enters its field of view, allowing for protection even when a cleaner is working nearby, or a staff member is walking around. In addition, MotionProtect Jeweller detectors were installed throughout all entrance groups, major corridors, and stairwells to promptly notify the owner and the security company in case of any detected motion. Multiple HomeSiren Jeweller devices To facilitate arming and disarming of the security system for numerous employees in the sports complex, a wireless touch KeyPad Jeweller was installed. By entering a code, the device can activate the full security mode and automatically blocks itself if an incorrect code is entered multiple times. KeyPad Jeweller supports up to 99 codes, each corresponding to a separate user, making it suitable for enterprises with many employees. HomeSiren Jeweller devices were installed indoors throughout the skill to provide loud signs For rapid security response, the wireless alarm Button Jeweller was installed, enabling quick notification of the security company in case of intrusion. Furthermore, multiple HomeSiren Jeweller devices were installed indoors throughout the building to provide audible warnings in case of danger or deter potential intruders. These sirens emit loud sounds up to 105 dB to prominently signal a breach, effectively preventing unauthorised individuals and enhancing overall security. The arena management plans to automate evacuation doors using the Relay Jeweller system soon, enhancing safety and security by allowing remote door opening during emergencies. Why Ajax Cost-saving security solution. Customers can experience significant savings by opting for Ajax. The costs of the Ajax system installation were approximately equal to the expenses for security guards’ salaries per year. However, starting from the second year, the Municipality of Riga can achieve significant savings by paying only a low monthly fee for monitoring. Easily scalable future-proof system. With Ajax, the security system is easily scalable, allowing for future expansion and the implementation of additional functionality as needed. For instance, Hub 2 Plus Jeweller, already installed, supports the addition of up to 200 detectors, including MotionCam Jeweller detectors for photo verification of alarms, without requiring any system reorganisation. This enables seamless integration for enhanced security measures, ensuring the system can adapt and grow with changing security requirements and evolving customer needs. Effortless wireless installation. Ajax offers a wireless solution, eliminating the need to lay cables in walls or undergo extensive repairs. This allows for quick and efficient installation without the limitations of wired infrastructure. After implementing the Ajax security system at the sports arena, the center’s management noted its convenience and decided to install Ajax in their homes.

ZeroEyes, the creators of the only AI-based gun detection video analytics platform that holds the US Department of Homeland Security SAFETY Act Designation, announced that its AI firearm detection and intelligent situational awareness platform will be deployed at the Merage Jewish Community Centre (JCC) of Orange County to protect its members and community from firearm threats. ZeroEyes is the latest addition to a layered security program that Merage JCC has implemented as a strategic response to rising threats amidst Jewish communities. The Federal Bureau of Investigation reported a 37% increase of anti-Jewish hate crimes in 2022, marking the highest number recorded since 1991, and antisemitism continues to intensify due to recent global events. AI firearm detection platforms Technology will increase our visibility across campus, ensuring a holistic approach to safeguarding" “We evaluated various AI firearm detection platforms and selected ZeroEyes based on its exceptional capabilities and customer service,” said Scott Braswell, CEO of Merage Jewish Community Centre of Orange County.  “The technology will increase our visibility across campus, ensuring a holistic approach to safeguarding our community. With this added layer of security, our members can rest assured we’re using advanced technologies to create a safe, positive, and inviting environment.” Merage JCC security team Inside its 220,000-square-foot facility, the Merage Jewish Community Centre is a lively hub for more than 8,000 community members. The centre sees up to 50,000 visitors a month by offering a diverse range of amenities, including a state-of-the-art health and fitness complex, licenced preschool, teen lounge, and cultural spaces like a professional theatre and Holocaust Education Centre. The Merage Jewish Community Centre is a lively hub for more than 8,000 community members ZeroEyes' AI gun detection and intelligent situational awareness software layers over existing digital security cameras. If a gun is identified, images are instantly shared with the ZeroEyes Operations Centre (ZOC), staffed 24/7/365 by specially trained U.S. military and law enforcement veterans. If these experts determine that the threat is valid, they dispatch alerts and actionable intelligence, including visual description, gun type, and last known location, to local law enforcement and the Merage JCC security team as quickly as three to five seconds from detection. Author's quote "Ensuring public safety is critical, especially in settings that may be more vulnerable to hate crimes,” said Mike Lahiff, CEO and co-founder of ZeroEyes. “We applaud the Merage Jewish Community Centre for taking proactive steps to combat escalating security concerns and create a safer environment. We are proud that our AI firearm detection system will provide an additional layer of protection.”

A key phase of work has been completed on the security and incident management solution protecting Berlin’s U-Bahn metro stations, operated by the Berliner Verkehrsbetriebe (BVG), Germany’s biggest public transport company. New features include detailed virtual mapping for faster incident detection and informed response, a renewed integrated vandalism management solution to help keep the network ‘graffiti free’, among other things, and re-designed controls to assist the team based in the U-Bahn’s Security Operational Control Centre (OCC) in saving valuable time on actions critical to passenger safety. 24/7 view of metro operations Berlin’s U-Bahn comprises over 1,300 vehicles servicing nine lines and connecting 174 stations. The ability to quickly locate any incident reported and understand the situation from the area immediately affected is vital. For security reasons, we operate a closed system, so we can’t access ‘open’ web-based tools" Steffen Holz, responsible for the IT infrastructure of BVG’s metro stations, said, “For security reasons, we operate a closed system, so we can’t access ‘open’ web-based tools such as Google Maps. But this level of mapping detail is needed to give situational context to any incident reported to us.” Virtual mapping solution For this reason, Synectics, a specialist in operational and security management solutions has developed its virtual mapping solution for BVG. Schematic interactive station maps combined with a GIS (Geographic Information System) developed using thousands of data sets from the Senate of Berlin, including street names, landmarks, and other key identifiers, provide OCC operators with extremely accurate locational and contextual information to support informed incident response. Accurate real-time view This means operators can quickly access details and see the location of stations, cameras, and security personnel. In doing so, they can easily switch between different data layers for an accurate real-time view of Berlin metro operations. Operators can also see the exact location of approximately 550 metro-wide customer emergency pillars Operators can also see the exact location of approximately 550 metro-wide customer emergency pillars. Should one be activated, video and audio from the relevant pillar are immediately streamed to the OCC, with operators easily able to view important location details in the immediate area to provide appropriate assistance. Faster critical support  The Security OCC team can investigate incident reports and initiate responsive action much quicker, thanks to easier on-screen navigation. “It might sound relatively minor, but this is of great importance. The way data is displayed on screen significantly affects how fast you can respond to a particular scenario,” explains Mr Holz. “The updated system is much more intuitive, with layouts, colour-coding, icons, and many other features, tailored to the way we work. For handling any security incident, the right tool is now only one click away.” Time-saving features A log, pre-populated with time, location, metro line, and other core information is also created The upgrades complement existing time-saving features. On receiving an incoming emergency alert, an ‘incident’ is automatically created, ensuring that relevant footage and user activity are securely recorded.  A log, pre-populated with time, location, metro line, and other core information is also created. Reduced administrative work leaves operators free to focus on handling the event in question. Workflows and predefined processes The system also uses workflows and predefined processes that guide users through the next recommended action in line with BVG’s Standard Operating Procedures (SOPs). Workflow technology is also the foundation of ‘virtual security guard’ capabilities, allowing OCC operators to conduct remote security patrols around unmanned stations for improved passenger safety. Collaboration tools to improve passenger safety Each station management team can access live camera streams and has localised system management The upgrade project means the Security OCC team can coordinate its activities more effectively with the six BVG station management control centres and the police. Each station management team can access live camera streams and has localised system management and recording, while integrated communications mean that any (emergency) calls received by station management can be transferred to the Security OCC at the touch of a button. Incident management functions A police officer is permanently located in the control centre and has a dedicated workstation with access to incident management functions. Operators can work collaboratively with the officer when necessary sharing tasks and jointly analysing live and recorded footage as required. Tackling transport network vandalism through surveillance A dedicated vandalism management module (Vandata) has also been updated to support end-to-end handling of any vandalism scenario, from receiving and processing the initial damage report to assigning and dispatching clean-up teams. Vandata is a prime example of the high level of modularity achieved in the system. A change that will give BVG much greater flexibility in using and adapting the system in the future. System flexibility The modularisation of our system has been a very important process, as it allows us to add or change applications" Mr Holtz added, “The modularisation of our system has been a very important process, as it allows us to add or change applications and functionality far more easily." "We now have a system architecture much more suited to evolving with us. There is still work to do on this, but the steps we’ve taken to achieve this flexibility are significant.” Video analytics for threat detection BVG will continue to work with Synectics in the maintenance and operation of the system to ensure safety and security objectives are met in line with evolving needs. Video analytics to support threat detection is an area of interest for future development.

There are two truisms of K-12 schools that exist currently; first, safety and security are core objectives, and second, school budgets are tight. K-12 schools have traditionally been perceived as safe havens where children can learn and develop as they begin their life journeys. Violence, vandalism, and theft Unfortunately, K-12 schools are increasingly being subjected to violence, vandalism, and theft. Teachers are expressing growing concerns about their safety as they intervene in physical conflicts within schools while also encountering students carrying firearms or other weapons on school premises. Even more sobering, more than 352,000 students in the U.S. have experienced gun violence at school in the past 23 years. Schools on tight budgets With pandemic aid coming to an end, school districts are having to do more with less Further compounding the situation, schools and their administrators are on tight budgets. Pandemic relief funding has kept many school initiatives afloat over the past few years, but in the rush to spend on new high-tech solutions, many of the basics were left behind. With pandemic aid coming to an end, school districts are having to do more with less. Need for cost-effective security solutions These two truisms offer more questions than answers for superintendents, principals, teachers, board members, and parents. What school security solutions can we deploy that actively combat rising violence? How can we cost-effectively implement such tools? We want to improve school security and efficiency at the same time, but how? Key Control in a K-12 environment Key control systems are an integral piece of the larger security puzzle helping schools of all sizes manage security At their most basic level, school key control systems are designed to securely protect keys in an electronic key cabinet. At their most complex, key control systems are an integral piece of the larger security puzzle helping schools of all sizes manage security and operations effectively during times of both emergencies and daily operations. Authorised access In a traditional school key control system, keys are securely stored within individual compartments with each key uniquely assigned and tracked. Authorised users gain access to specific keys by providing their credentials, such as a PIN or biometric authentication, which permits them to remove a key from its designated compartment. This enables schools to effectively manage and track access to various areas throughout a building and/or campus, thus minimising the risk of unauthorised entry or loss of keys. Integrated software A user-friendly interface allows administrators to manage and configure access permissions Integrated software further enhances the functionality of the key control system. A user-friendly interface allows administrators to manage and configure access permissions, generate detailed reports, and receive notifications about key-related activities. Additionally, the software can be integrated with other security systems, such as access control or video surveillance, creating a holistic security solution for schools. Key Control reduces security expenses What’s more, key control systems are a cost-effective solution that proactively reduces a school’s security spend. By reducing the possibility of lost keys and limiting access to master keys to authorised individuals, school districts can save thousands in unforeseen re-keying costs. School asset manager solutions integrated with a key control system likewise safeguard critical assets ranging from laptops to sensitive files, reducing the opportunity for theft and improving compliance. Key access control systems for schools also improve campus security for a lower cost than that of armed security guards and contracted off-duty police. Key Control improves school security By utilising a centralised key control system, schools can ensure that emergency keys are securely housed A key control system in schools offers significant security benefits, particularly when it comes to emergencies such as active shooter events. By utilising a centralised key control system, schools can ensure that emergency keys are securely housed and readily accessible to local first responders.  Rapid first responder key accessibility Responding officers can swiftly retrieve the required keys, such as those for locked classrooms or secured areas, enabling them to enter and address the situation promptly. Rapid first responder key accessibility significantly improves response times and effectiveness during critical incidents and gives parents peace of mind, knowing that their children's school is equipped with robust security measures to handle emergencies efficiently. Emergency Key Grab (EKG) kit Morse Watchmans has designed a new solution exclusively designed for K-12 Schools called the Emergency Key Grab (EKG) kit. The new EKG kit is designed to provide first responders with easy access to keys in the event of a lockdown or emergency. The Morse Watchmans EKG kit contains: A 1-module or greater KeyWatcher Touch System. Colour-coded SmartKeys and KeyRing with Hubs. Unique KeyWatcher System First Response KeyRing Identification Label. Educational Materials: Implementing Key Control in K-12 Schools Tip Sheet and K-12 Schools Key Control Playbook Hardcopies. One-on-one Educational Training from Morse Watchmans. Template and Guidelines for Writing a K-12 School District Key Control Policy. The EKG can save a life!  Enhances general security protocols These systems enable schools to centralise key management, ensuring that keys are always properly secured In addition to facilitating emergency response, a key control system in K-12 schools enhances general security protocols. These systems enable schools to centralise key management, ensuring that keys are always properly secured and accounted for, and only accessible by authorised personnel. This comprehensive key management solution can significantly reduce the likelihood of security breaches, vandalism, and theft at K-12 schools. Real-time visibility and monitoring Furthermore, the system provides administrators with real-time visibility and monitoring capabilities, allowing them to track who has accessed keys, when, and for what purpose. This helps schools better comply with regulatory requirements such as the Family Educational Rights and Privacy Act (FERPA) which requires schools to closely control access to private medical and academic files. Enforcing employee accountability effectively strengthens security measures and fosters a safer environment for students, faculty, and staff. Key Control improves school operations By providing a streamlined process for accessing keys, maintenance teams can promptly respond Beyond enhancing security, a key control and asset management system can significantly improve the efficiency of school maintenance teams. With a centralised key control system, maintenance personnel can quickly access the keys necessary for completing their required tasks, eliminating time-consuming searches for the right key or reliance on multiple key copies. By providing a streamlined process for accessing keys, maintenance teams can promptly respond to maintenance requests while ensuring that doors are secured and unlocked as needed, thus minimising disruptions to the school's operations. Flexibility of localised access Key control systems additionally provide the flexibility of localised access for contracted workers. Contractors, such as HVAC repairmen or IT technicians, can receive access to individual keys with location-specific access granted only for areas they need to work over specific periods. The school key control software keeps a record of their key usage, allowing administrators to track a worker’s activities and ensure accountability. This granular level of key control allows school administrators to grant temporary access to contracted workers while maintaining overall security. System benefits Fleet management software for schools provides a clear record of who has used a specific vehicle key Key control systems also offer significant benefits for the management of a school’s fleet of vehicles, such as buses and other vehicles. With school bus fleet management software integrated into a key control system, administrators can effectively track and control the usage of school buses district-wide. Administrators can retrieve data on the status of any bus, shuttle, or other vehicle at any time.  Fleet management software for schools provides a clear record of who has used a specific vehicle key, enabling administrators to monitor vehicle availability, maintenance schedules, and overall fleet utilisation. Reliable and cost-effective solution By deploying Morse Watchmans' key control and asset management systems, schools can effectively address security concerns, optimise operations, and make efficient use of resources. Its proven implementation of key control systems in K -12 environments offers schools a reliable and cost-effective solution that promotes a safe and efficient educational environment.

i-PRO Co., Ltd., a pioneer in professional security solutions for surveillance and public safety, announced that the Grimaldi Forum Monaco (GFM) has chosen i-PRO multi-sensor and Fisheye security cameras with advanced AI-based analytics to enhance visitor safety, protect priceless artworks, and ensure a seamless and secure experience during high-profile events. Grimaldi Forum Located in the city-state of Monaco, the Grimaldi Forum, serves as a prominent venue for conferences, conventions, cultural events, and world-class art exhibitions. With a commitment to visitor safety and the preservation of priceless artworks, this state-of-the-art facility hosts over 100 diverse events annually, attracting more than 250,000 people a year. In the summer of 2023, the Grimaldi Forum showcased the prestigious "Monet in Full Light" exhibition, welcoming 120,000 visitors in two months and featuring nearly 100 of Claude Monet's masterpieces, including rare and previously unseen works. Advanced AI-based analytics When the Forum re-opened its doors to the public after a shutdown period due to COVID When faced with the challenge of enhancing security infrastructure while supporting organisational processes, Philippe Martin, Director of Safety, Fire, and Risk Prevention at the Grimaldi Forum Monaco, turned to Monaco-based system integrator MES I2S Security to install over 100 i-PRO cameras, including fisheye and multi-sensors with advanced AI-based analytics.   “When the Forum re-opened its doors to the public after a shutdown period due to COVID, we were looking for a solution that would help us manage the number and flow of visitors while ensuring the security of the premises. At the time, we were also planning for the much-anticipated Monet exhibition, so we wanted to find the best possible technology to protect these unique masterpieces without interfering with the visitor experience or compromising with the venue’s aesthetic values,” says Philippe Martin, Director of Safety, Fire and Risk Prevention at the Grimaldi Forum Monaco. Wide-range coverage without blind spots Combining exceptional imaging performance with wide-area surveillance and IR LED lighting, i-PRO’s multi-sensor cameras allow the Grimaldi Forum security teams to monitor the activity across a large room while also enabling them to focus with great precision on a precise area of interest, at any time of day or night. Grimaldi Forum was able to considerably reduce the number of cameras required, thereby saving money. “If it wasn’t for the wide range of coverage offered by i-PRO’s multi-sensor cameras, we would have had to add another 77 cameras,” said Martin. "Not only do they offer wider coverage capabilities with a larger tilt range than other multi-sensor cameras on the market, but they are small and discreet so they can blend into the design of our beautiful facility.” Protecting valuable artworks AI-based object detection minimises false alarms due to changes in light or passing shadows Grimaldi Forum implemented i-PRO’s Scene Change Detection, an AI-based analytic application that alerts security teams to anomalies within the camera’s field of view. This technology safeguards artworks by identifying unusual behaviour or unauthorised proximity to valuable pieces. The Scene Change Detection app is operated simultaneously with other apps such as AI Video Motion Detection (VMD) of objects, allowing the security team to conduct multiple detections with one camera. i-PRO’s AI VMD can send security guards an alarm when an intruder enters a specified area or if that person loiters in an area where they are not supposed to be. It can also trigger an alarm if a specific threshold is crossed. AI-based object detection minimises false alarms due to changes of light or passing shadows. Real-time, proactive monitoring Using the i-PRO Active Guard plug-in, the Grimaldi Forum security team can quickly conduct real-time searches during an incident or deep forensic analysis post-event. They no longer have to spend time looking at multiple screens for persons of interest or watch hours of recorded video to search for important events. Operators can identify specific attributes in their watch lists (for instance “male wearing a red shirt and blue pants”), and the plug-in will send them a real-time alarm whenever a match is identified, a feature that is unique to i-PRO. This enhances real-time situational awareness and enables proactive security. The same process can be set up for fast data mining of events during forensic investigations. The same process can be set up for fast data mining of events during forensic investigations Managing Occupancy and Visitor Flow i-PRO fisheye cameras were strategically positioned at entrances and major axes to monitor large areas. The advanced AI analytics in these cameras enable Grimaldi Forum to detect congestion, manage visitor traffic flow, and count the number of people in specific areas. Heat maps provide statistical insights into traffic flow. Deployment of i-PRO's security systems Philippe Martin expressed his satisfaction with the implemented technology: “The technology we have implemented has precisely met the objectives we set at the beginning of this project,” says Martin. “But the human aspect cannot be understated; the teams at i-PRO, and MES i2S have been amazing to work with.” The successful deployment of i-PRO's security systems has not only ensured visitor safety during high-profile events like the Monet exhibition but has also strengthened the Grimaldi Forum Monaco’s security posture to handle a variety of upcoming events and support future expansion plans.

Time flies in the busy world of security, so it’s no surprise that the midpoint of 2023 comes before know it. Let’s pause after the first half of the year to look ahead at what can expect during the second half (Hint: It’s all about AI). We asked this week’s Expert Panel Roundtable: What will likely be the most important technology development in the security marketplace in the second half of 2023?

The death of Michael Brown at the hands of police in Ferguson, Missouri, in August 2014, highlighted to the public, the importance of body-worn cameras. There was no bodycam footage of the Ferguson tragedy. Arguably, it would have shed additional light on the shooting. Since then, body cameras have become a tangible legacy of Ferguson, Missouri. Bodycam footage is seen as providing greater accountability and ensuring an impartial record that can support, or debunk, any claims of police misconduct. Body-worn cameras are also finding their way into broader usage, even including customer service applications. We asked this week’s Expert Panel Roundtable: How important will body-worn cameras be moving forward? 

In tidying up after a year of Expert Panel Roundtable questions and answers, we came across some previously unpublished responses from our panel. These interesting responses address some of the hottest topics in the industry, from robots and deep learning to the “race to the bottom.” Taken together, the varied comments offer their own range of insights into the evolving physical security market. This week, we highlight some of these assorted Expert Panellist comments submitted over the last several months.