Security communication - Round table discussions

Even the most advanced and sophisticated security systems are limited in their effectiveness by a factor that is common to all systems – the human factor. How effectively integrators install systems and how productively users interface with their systems both depend largely on how well individual people are trained. We asked this week’s Expert Panel Roundtable: What is the changing role of training in the security and video surveillance market?

The beginning of the school year and upcoming seasonal changes remind us that demand for security systems, like almost everything else, is seasonal to some extent. Making improvements to educational facilities during the summer months – including installation of security systems – is the most obvious example of seasonal demand, but there are others. We asked this week’s Expert Panel Roundtable: Which vertical markets for security are impacted by seasonal changes in demand?

The world of politics, like the world of security, is an environment of constant change. But do changes in one have an impact on the other? Governments around the world are involved in buying a wide variety of physical security systems, so how those governments operate certainly affects how they spend money on security. But in a broader sense, governments (and the associated political forces at work) also impact how their citizens and those in the private sector view threats and, as a logical ex...

More cameras today are providing more video than ever, but how much of the video is available when and how it is needed? The question often comes up when law enforcement entities are seeking to access video from private systems to help solve a crime. There are many more private video systems than public systems, but is the video available when needed? And what about privacy: In what situations is it acceptable to share private video for the public good? We took these questions to this week&rsquo...

Sometimes customers expect more out of a security system. A brand new security system just doesn’t perform as the customer expected it would. In fact, one might argue that the many variables in today’s complex systems make it more likely than ever that some element of a system might not measure up to a customer’s expectations. What happens then? We asked this week’s Expert Panel Roundtable: What happens if a customer’s expectations of system performance are greater...

Our society is engulfed in social media, from Facebook to Twitter to YouTube and all the rest. Among other benefits, social media provides an immediate and accessible form of communication. They say that social media is changing everything in our society, so we wondered what specific impact social media might have on the security marketplace. We asked this week’s Expert Panel Roundtable: What role can social media play in the security marketplace and/or as a tool to promote better security...

Terrorism is in the headlines all over the world. After any such incident, many of us in the physical security market find ourselves asking: What could we have done to prevent it? Assessing risk and preventing catastrophes before the fact are part of our market’s DNA; and yet, too often the random nature of terrorist attacks and their targeting of public places leave us unsure of anything anyone could have done. How can we translate the benefits of our industry’s products into real-w...

If we didn’t have manufacturers, integrators wouldn’t have anything to sell. But what is the role of manufacturing companies when it comes to taking those products to market? Effectively managing the sales channel – helping resellers be successful without somehow undermining their efforts or (heaven forbid!) selling direct to an end user – is an ongoing and delicate challenge for manufacturers. They want to do everything in their power to ensure success of their products...