Network monitoring

ETSI is pleased to announce the 4th Release of TeraFlowSDN, the Software-Defined Networking (SDN) controller developed by Software Development Group TFS. Release 4 brings a large suite of new features designed to provide Quantum Key Distribution (QKD) integration, end-to-end Network Automation and Monitoring, and significant improvements in Network Management, Optical Networks, Security and Blockchain Integration, among others. Quantum key distribution South Bound Interface has grown to manage quantum network devices, facilitating dynamic configuration In response to the growing need for secure communication in the quantum era, TeraFlowSDN Release 4 includes support for quantum key distribution (QKD). This introduces a new network topology model within the controller to accommodate quantum links and nodes, enabling efficient routeing and resource allocation for QKD. The South Bound Interface has been extended to manage quantum network devices, facilitating dynamic configuration of QKD systems. Additionally, control protocols and specific management features for QKD operations have been implemented, along with a user-friendly interface for QKD management. Finally, a dedicated QKD Application Register has been included. End-to-end network automation and monitoring TeraFlowSDN has significantly improved its network automation and monitoring capabilities by aligning with the ETSI Zero-touch network and Service Management (ZSM) architecture. The Monitoring component has been replaced by three new components: KPI Manager, Telemetry and Analytics: The KPI Manager focuses on managing the KPI descriptors that detail the observation points in the network together with the samples type they manage. The Telemetry component focuses on interfacing with the network equipment and collecting the monitoring data. The Analytics component performs data analysis ranging from simple data aggregation and threshold-based alarms to complex statistical analysis and future machine learning algorithms.  Network and automation framework A new automation component enhances the controller's abilities, completing the KPI Manager In addition, a new automation component further enhances the controller's capabilities, complementing the KPI Manager, Telemetry, Analytics and Policy components to enable advanced automation within the network. This new network and automation framework has been designed using auto-scalable components and front-end/back-end architectures to cope with stringent monitoring requirements imposed by 5G/6G infrastructures. Network management TeraFlowSDN Release 4 includes functionality to retrieve logical inventory from network devices, including detailed information such as ACLs, interfaces, routing policies, and VRFs using NETCONF and OpenConfig data models via the device driver. The interface information is saved in network instance configuration rules, providing a more comprehensive view of the network topology. The North Bound Interface supports the IETF Inventory data model to allow exporting device inventory items using, facilitating integration with external systems. TeraFlowSDN now also supports the IETF network slice format, allowing IETF-formatted slices to be uploaded and processed through the WebUI component. Optical networks TeraFlowSDN Controller supports the complete life cycle management of both optical band configuration The TeraFlowSDN Controller now supports the complete life cycle management of both optical band and media-channel configurations with emulated NETCONF devices.  Automatic discovery of OpenConfig Multi-Granular Optical Nodes (MG-ONs) is now possible, including interfaces and capabilities for wavelength-based, waveband-based, and fiber-based interfaces. TeraFlowSDN context To synchronise the link status among the optical controller module and the TeraFlowSDN context, link spectrum occupation is maintained in the database, optimising storage by representing multi-band slots efficiently. Topology synchronisation between the optical controller and the TeraFlowSDN context eliminates the need for dedicated topology files during bootstrap.  The WebUI displays the current configuration of OpenConfig devices, with information gathered via NETCONF and synchronised with the context database. Security and blockchain integration DLT Gateway functionality has been replaced with a new open-source component-compliant The existing Distributed Ledger Technology (DLT) Gateway functionality has been replaced with a new open-source component compliant with Hyperledger Fabric v2.4+.  This new implementation retains the core functionality of enabling TeraFlowSDN to communicate with the blockchain and facilitates operations such as updating, adding, deleting, and fetching assets, handles various asset types in JSON format, and includes automation scripts for its deployment as a Kubernetes service. Other notable improvements A new NBI connector based on IETF RFC 8519 has been implemented, enabling the management of network Access Control Lists (ACLs) through standardised YANG data models. A QoSProfile component supports the translation of Quality of Service (QoS) profiles into service and slice constraints, integrating with the LF CAMARA Quality on Demand API via the TeraFlowSDN NBI. The North Bound Interface has been extended to include Create, Update, and Delete methods for entities such as context, topology, device, link, service, and slice. Service database management has been generalised by optimising CockroachDB secret management and generalising database handling classes, improving consistency and efficiency across components. Release of TeraFlowSDN "We are excited to deliver this new Release of TeraFlowSDN, incorporating advanced features that meet the evolving needs of modern networks," said Ricard Vilalta, Chair of ETSI SDG TeraFlowSDN. "The integration of quantum key distribution capabilities, enhanced automation, and improved network inventory management positions TeraFlowSDN the most competitive Network Automation and Security Framework in the Open-Source community. These enhancements provide our users with the tools they need to build secure, efficient, and future-proof networks." Discover TeraFlowSDN Release 4 at the ETSI SNS4SNS event TeraFlowSDN Release 4 was shown during the ETSI Software and Standards for Smart Networks  TeraFlowSDN Release 4 will be extensively demonstrated during the ETSI Software and Standards for Smart Networks and Services event, that will take place in ETSI premises, in Sophia Antipolis, France 12-14 November 2024. The event will bring together experts and decision makers from industry standardisation, open source communities and research initiatives, for a 1.5 days of conference and several Hackfests, including the 5th TeraFlowSDN Hackfest. Participation is free and open to all, but seats are limited. Register to the TeraFlowSDN Release 4 overview webinar The TeraFlowSDN Release 4 Webinar will take place on 10th December 2024, 14:00 CET, to provide an extended overview of this latest release, where TeraFlowSDN becomes a Network Automation and Security Framework that is redefining the future of network management. The webinar will showcase new features such as Quantum Key Distribution (QKD) control, enhancements to network automation, and improvements on inventory management.

The Monitoring Association (TMA) had the distinct honour to recognise the exceptional contributions of longtime volunteer and pioneer Sascha Kylau, Vice President of Sales, OneTel Security, LLC. with the presentation of the 2024 Stanley C. Lott Memorial Award. TMA President - Steve Butkovich presented the much respected and esteemed volunteer with the award, TMA’s highest honour, at the 2024 TMA Annual Meeting on Oct. 9th in St. Thomas, U.S. Virgin Islands. Greatest contributors “I was humbled when presented with this great award. I was also honoured to be standing among some of the greatest contributors in our industry, many of which are my own mentors and those I have looked to for guidance and support throughout my career,” stated Sascha Kylau. Sascha Kylau adds, “They have taught me the meaning of getting involved and giving back to the industry that I so enjoy being a part of! TMA and its members truly are one big family working together for the betterment of our industry.” Long-term TMA leadership Kylau has actively served on TMA’s Technology, Government Relations, and Standards Committees, and AICC The Stanley C. Lott Memorial Award, established in 1991 to honour its namesake, a dedicated pioneer and past President, recognises exceptional long-term TMA leadership and support. In presenting the award to Kylau, TMA President Butkovich highlighted some of the considerable contributions the awardee has made to the organisation.  Over the past two decades, Kylau has actively served on TMA’s Technology, Government Relations, and Standards Committees, as well as the Alarm Industry Communications Committee (AICC). He was the former Co-Chair for the Technology Committee and currently serves as Co-Chair of the AICC. Contributor to TMA  “Sascha’s been a passionate, engaged, and energised contributor to TMA for many years,” observed TMA President Butkovich. He adds, “In that time, he has consistently dedicated his time, knowledge, and talents to the advancement of his professional peers and industry, asking nothing in return. I was deeply honoured to present this award to him.”

DNAKE, a pioneer in IP video intercom and smart home solutions, is excited to introduce two exciting additions to their lineup of IP Video Intercom Kit: the IPK04 and IPK05. These innovative kits are designed to make home security simpler, smarter, and more accessible, offering an ideal upgrade from outdated intercom systems. Sleek design, simplified installation Simply connect the villa station and indoor monitor to the same local network, and they’re ready to go The standout feature of these intercom kits is the effortless installation. The IPK04 utilises Power over Ethernet (PoE), offering a plug-and-play solution. Simply connect the villa station and indoor monitor to the same local network, and they’re ready to go.  The IPK05, on the other hand, takes simplicity to another level with its Wi-Fi support. Just connect it to the Wi-Fi network, and installation is complete without the need for additional wiring—perfect for setups where running cables would be challenging or costly. Smart features for maximum security Both kits are packed with advanced features to enhance home security and convenience: Crystal-Clear Video: The villa station comes with a 2MP, 1080P HD WDR camera with a wide-angle lens, ensuring clear video, day or night. One-Touch Calling: Visitors can easily make one-touch calls from the villa station to the indoor monitor, allowing residents to see and communicate with them effortlessly. Remote Unlocking: Whether at home or away, users can unlock their doors remotely through the DNAKE Smart Life app, adding convenience for those who are busy or on the go. CCTV Integration: The system supports the integration of up to 8 IP cameras, offering comprehensive security monitoring from the indoor monitor. Multiple Unlock Methods: The system provides multiple access options, including IC cards and app-based unlocks, offering flexibility and convenience for residents. Motion Detection & Tamper Alarms: The system captures snapshots of approaching visitors and alerts residents if tampering is detected. Perfect for any home The IPK04 and IPK05 are perfect for villas, small offices, and single-family homes With simple installation, top-notch video quality, and remote-control capabilities, the IPK04 and IPK05 are perfect for villas, small offices, and single-family homes. Their sleek, compact design fits seamlessly into any space, providing a modern touch to the security setup. Whether they prefer the wired PoE connection of the IPK04 or the wireless flexibility of the IPK05, DNAKE’s smart intercom kits offer an ideal solution for residents seeking secure and convenient access control. Free installation process These kits are designed to bring simplicity to security, making them a perfect fit for DIY markets looking for a hassle-free installation process. With the DNAKE IPK04 and IPK05, residents can enjoy the peace of mind that comes from knowing their home is safe and easily accessible—without any technical expertise required.

Sparsh CCTV, a pioneer in innovative security solutions, and Cron AI, a pioneer in deep learning-based 3D perception technology, are thrilled to announce a strategic partnership designed to redefine video surveillance, Intelligent Transportation Systems (ITS), and infrastructure automation. By integrating edge computing, LiDAR, 3D perception, and camera technologies, this collaboration aims to advance safety, efficiency, and automation in transportation hubs, smart cities, border security, mobile sensing, and critical infrastructure. Intelligent video surveillance Designed collaboratively in India and the UK and simulated in India, the key will serve markets Through this partnership, Cron AI’s senseEDGE technology will be integrated into Sparsh’s cutting-edge CCTV systems. This advanced solution will enable real-time tracking, object detection, velocity measurement, and classification, resulting in an adaptable, intelligent video surveillance system suited for dynamic environments.  Designed collaboratively in India and the UK and manufactured in India, the solution will serve both Indian and global markets. ITS and infrastructure automation Extending beyond conventional security applications, the partnership focuses on innovative solutions for ITS and infrastructure automation. This technology will enable enhanced flow management at high-traffic venues like airports, railway stations, and parking lots, improve safety and efficiency in smart cities, and strengthen monitoring capabilities in critical infrastructure. Unique features like people detection, flow management, intrusion detection, and border security will support complex environments where precise movement management and crowd density insights are critical. Here’s how LiDAR, camera and 3D perception will come together. Revolutionising Industries with Combined Camera, LiDAR, and 3D Perception Technologies Smart City Traffic Flow and Safety: By combining camera, LiDAR, and 3D perception, this solution provides precise, real-time data on traffic patterns, vehicle and pedestrian movement, and potential safety risks. For example, the integration can detect jaywalking or sudden vehicle stops, enabling city systems to respond instantly and improve traffic light coordination, optimise traffic flow, and enhance pedestrian safety. This fusion of technologies supports proactive interventions and incident prevention in bustling urban environments. Advanced Roadway Hazard Detection for Autonomous Vehicles: Cameras and LiDAR with 3D perception enable autonomous systems to classify objects accurately, recognise obstacles, and assess road conditions. This setup is particularly valuable for autonomous vehicles navigating complex environments where they may encounter unexpected obstacles or adverse weather conditions. Real-time data from this integrated system can improve decision-making and response times, ensuring safe navigation through dense urban streets or highways. Critical Infrastructure Surveillance and Security: In sensitive areas like power plants, airports, or government facilities, integrating high-performance cameras, LiDAR, and 3D perception allows for highly accurate monitoring and threat detection. The system can detect intrusions, identify objects, and differentiate between authorised personnel and potential threats. For example, it could trigger alerts upon recognising unauthorised vehicles or persons approaching restricted zones, while ignoring routine authorised activity. Automated Warehouse and Industrial Safety: Combining cameras, LiDAR, and 3D perception in warehouses and industrial facilities provides precise object tracking and spatial awareness, improving both safety and productivity. The system can monitor for obstructions in high-traffic areas, detect human presence in machinery zones, and prevent accidents by pausing equipment when people are nearby. This setup offers real-time spatial intelligence, allowing companies to safeguard workers and automate processes efficiently. Urban Infrastructure and Public Space Management: By integrating these technologies, cities can gain a detailed understanding of how public spaces are used, identifying crowded areas, traffic bottlenecks, or improperly parked vehicles. The system can monitor and analyse usage patterns across parks, public squares, and streets, delivering insights to optimise space, manage flow, and enhance the safety and usability of shared urban areas. Vision for LiDAR, camera, and 3D perception integration “At Sparsh CCTV, we have always championed solutions that surpass traditional boundaries,” said Sanjeev Sehgal, Managing Director of Sparsh CCTV. “Our partnership with Cron AI blends state-of-the-art technology with deep expertise in video surveillance and 3D perception, creating products that will set new standards in intelligent transport systems, infrastructure automation, and security solutions." "This launch propels us toward our mission of making India a global pioneer in technology-driven security. As ITS gains momentum worldwide, our collaboration offers transformative advancements for smart cities, secure infrastructure, and traffic management, with 3D perception and edge AI enabling real-time analysis and faster, more informed decision-making.” Cron AI’s 3D perception “We are immensely excited to partner with Sparsh CCTV on this journey,” shared Tushar Chhabra, CEO of Cron AI. “Cron AI’s 3D perception technology adds an entirely new dimension to safety and automation, providing unmatched accuracy and efficiency in detecting, analysing, and responding to real-world scenarios." "With deep learning, edge computing, and LiDAR at its core, this collaboration marks a significant milestone for industries globally.” Traffic Infra India 2024 Sparsh CCTV and Cron AI introduced this breakthrough technology at Traffic Infra India 2024 and followed with an exclusive demonstration event at the India Habitat Centre, attended by India’s pioneering system integrators.

Hikvision successfully hosted its 2024 Shaping Intelligence Summit from October 28 to 31, in Hangzhou, China. During the summit, Hikvision and its global partners explored the latest innovations in AIoT (AI-powered Internet of Things) and highlighted the importance of industry collaborations in building a better world through technology. Future with AIoT technologies Hikvision is at the forefront of AIoT technologies, always pushing the limits of hardware skit Hikvision is at the forefront of AIoT technologies, continuously pushing the limits of hardware performance and image quality. At the summit, Hikvision introduced its advanced AI-ISP technology to significantly reduce image noise and address motion blur in low-light environments. With innovations like ShotN and AWDR technologies, Hikvision is enhancing clarity and detail in imaging. Moreover, it has expanded its range of environment-adaptive products, including solar-powered cameras for off-grid locations and self-cleaning cameras for automatic maintenance. Intelligent inspection system Beyond visible light technology advancements, Hikvision is pioneering more perception applications using millimetre waves, infrared, X-ray, and sound waves. Based on multi-dimensional perception technologies, Hikvision provides scenario-based solutions to help various industries improve security and operational efficiency, including manufacturing, energy, retail, smart buildings, traffic, and more. For instance, in the energy sector, Hikvision has developed an intelligent inspection system for a power plant in Shouguang, China, that utilises video and lasers to detect anomalies in coal transport belts, significantly improving safety and efficiency. Hikvision’s green wave solution Hikvision’s green wave solution has greatly reduced congestion and improved road efficiency In the traffic sector, Hikvision’s green wave solution has greatly reduced congestion and improved road efficiency on a main road in Zhoushan, China. Over a stretch of 21 kilometres with 34 intersections, travel times on the main road have been cut by 50%. “Hikvision will continue to go deeply into AIoT technologies, expanding its AIoT product portfolio and pushing the boundaries of innovation with AIoT. We will continually deliver customer-centric solutions and further the application of AIoT across verticals to boost digital transformation,” said Gatling Chen, Solution Director at Hikvision. Accelerating growth through open collaboration At the summit, Hikvision and its partners emphasised that open collaboration is crucial to meeting the diverse needs of the AIoT landscape. Hikvision has crafted open platforms and tools for technology partners, aiming at accelerating digital transformation across industries, such as the Hikvision Embedded Open Platform (HEOP) for seamless third-party application integration. Hikvision also further introduced its OTAP protocol, which is vital in AIoT by standardising device communication. The protocol is designed to be simple and easy to implement, reducing development time and costs. Collaborative efforts with Hikvision Hikvision partners and clients actively engaged in sharing their innovative solutions During the summit, Hikvision partners and clients actively engaged in sharing their innovative solutions and success stories, offering insightful presentations and discussions that illustrate their collaborative efforts with Hikvision. These exchanges provided a platform for attendees to explore cutting-edge technologies, applications and best practices for enhancing security, efficiency, and sustainability in the daily operations across their specific industries. “We believe that by enabling innovation through openness, we will provide stronger and more flexible solutions to meet each market challenge, and that ultimately this will convert into more business for our channel partners and installers,” said Felix Fu, Global Technology Partnership Manager at Hikvision. Harnessing AIoT to shape a better world Guided by the principle “Tech for a Better World,” Hikvision reaffirmed its dedication to leveraging technology for positive impacts. In 2024, Hikvision joined the United Nations Global Compact, aligning its strategies with the UN Sustainable Development Goals. To prioritise sustainability, Hikvision builds a foundation with its eco-friendly products. For example, its LED displays use up to 90% recycled aluminium in their casings and entirely recycled materials for packaging. Hikvision LED products earned the Green Product Mark certification by TÜV Rheinland, the first in the LED display industry to achieve this distinction. Low-carbon development Hikvision’s products are not only sustainably designed but also tailored for sustainable growth Hikvision’s products are not only sustainably designed but also tailored for sustainable development. For instance, its vegetation monitoring devices observe crop growth status in real time.  In the fish farming industry, it provides bullet network cameras to help observe the movements of salmon. In solar power stations, by equipping AIoT devices, Hikvision has helped reduce the time required of a standard inspection procedure from two days to just four hours, empowering low-carbon development. Hikvision's long-term effort To enhance ecological protection, Hikvision launched its flagship STAR Program for Social Good, expanding its partnerships with non-profit organisations. One notable example is in Africa, where the urgent need for conservation arises from the rapid decline in wildlife. Since 2023, Hikvision has partnered with Africam, a wildlife protection organisation, to safeguard African wildlife and their habitats. This initiative underscores Hikvision's long-term effort to preserve biodiversity, practice social responsibility and foster a sustainable future. Looking ahead, Hikvision will continue collaborating with its partners worldwide to explore new possibilities in AIoT capabilities, bringing about more sustainable changes and shape a better world.

Bugcrowd, the pioneer in crowdsourced security, announced the addition of Trey Ford as Chief Information Security Officer for the Americas, to the leadership team. Trey is a seasoned strategic advisor and security thought pioneer with over 25 years of experience in offensive and defensive security disciplines. Trey has held key leadership roles at Deepwatch, Vista Equity Partners, Salesforce, Black Hat, and more. He has also been a valued member of Bugcrowd's advisory board for over a decade. Future of cybersecurity Trey is eager to work with firm pioneers, corporate directors, and investors to help teams Trey is passionate about working with enterprise pioneers, corporate directors, and investors to help teams strengthen their technology and execution strategy. “I’m really looking forward to joining this amazing Bugcrowd team and this fast-growing, dynamic organisation that continues to execute on its compelling vision for the future of cybersecurity, based on the ingenuity of the crowd,” Ford said. “I’ve always believed in taking a hands-on approach to building, breaking, and deconstructing security problems to first principles-I intend to continue applying that same mindset here at Bugcrowd.”  Team’s capabilities to new heights “Trey’s addition to our team marks a pivotal moment for enhancing our operational capabilities in the Americas region,” said Nick McKenzie, Chief Information and Security Officer of Bugcrowd. “His leadership and offensive security expertise, coupled with his ability to help us connect with and support customers, will elevate the team’s capabilities to new heights—a timely appointment with our current business momentum.” Bugcrowd’s AI-powered platform Bugcrowd told an other growth capital facility of USD 50 million from Silicon Valley Bank in October Bugcrowd also announced the availability of Bugcrowd Continuous Attack Surface Pentesting as a Service Subscription, a new way to consume pen testing. By using this subscription model, customers can enjoy the flexibility and predictability of pre-paid capacity on the Bugcrowd Platform to be drawn-down on demand. In addition, Bugcrowd announced an additional growth capital facility of USD 50 million from Silicon Valley Bank in October. The new financing will further scale Bugcrowd’s AI-powered platform globally, fund continued innovation into the Bugcrowd Platform, and leverage opportunities for strategic M&A, providing added value to clients, partners, and the hacker community. Powerful insights  “We are extremely excited by the rapid growth and market momentum that Bugcrowd has achieved so far this year,” said Dave Gerry, Chief Executive Officer of Bugcrowd. “We believe we are putting together the world’s strongest combination of people and technologies to deliver on the powerful insights provided by elite hackers operating on our global Platform.” The Bugcrowd Platform connects organisations with trusted security researchers and hackers to help proactively defend themselves against sophisticated threats. Bugcrowd’s crowdsourced solutions For over a decade, Bugcrowd’s unique "skills-as-a-service" approach has uncovered more high-impact vulnerabilities than traditional methods, along with clearer ROI, for more than 1,200 customers – including OpenAI, Google, T-Mobile, Carvana, the US Department of Defence’s Chief Digital and Artificial Intelligence Office (CDAO), ExpressVPN, Rapyd, New Relic, and OpenSea.  With unmatched flexibility and access to a decade of vulnerability intelligence, the Bugcrowd Platform has evolved to address a changing attack surface influenced by the adoption of mobile infrastructure, hybrid work, APIs, crypto, cloud workloads, and AI. Bugcrowd’s crowdsourced solutions include penetration-testing-as-a-service, managed bug bounties, vulnerability disclosure programs (VDPs), and AI Safety and Security products.

In today’s world, almost any electronic security system holds the potential to become a gateway for cybercriminals. With physical security and cybersecurity increasingly entwined, security professionals aren’t doing their job unless they take all possible precautions to lock down unauthorised access to camera systems, access control platforms, intercoms, and other network-based security devices and solutions. Let’s explore the many steps companies should take throughout their security technologies’ lifecycle – from choosing a vendor all the way through device decommissioning – to avoid making the common mistakes that leave systems, and the networks they reside on, vulnerable to attack and sabotage. Prepurchase phase: Laying the groundwork for cybersecurity 1. Conduct a Vendor Risk Assessment IT departments often rely on the same Vendor Risk Assessment criteria they use for evaluating IT equipment manufacturers when considering the suitability of physical security vendors. While commonalities exist between how to assess these disparate solutions, there are also differences that require distinct scrutiny. For example, device endpoints within physical security systems run on custom Linux Kernels and therefore do not utilise standard Linux distributions like Red Hat, Ubuntu, or Debian. IT divisions often rely on the same Vendor Risk Assessment criteria they use for evaluating IT kit A comprehensive evaluation should examine how each security solutions manufacturer handles its software development life cycles. Ideally, vendors should adhere to a recognised framework when developing both their platform management and device-specific software. In 2021, Executive Order 14028 made it a bit easier for companies to evaluate vendors by providing guidelines for evaluating software security, the practices of the software developer, and methods to demonstrate conformance with secure practices, specifically referencing the NIST SP 800-218 Secure Software Development Framework. In short, a good vendor should have documentation that explains everything it’s doing to address cybersecurity from development, through releases and ongoing maintenance. 2. Obtain Software Update Schedules The frequency with which manufacturers update their software varies. Each company is different. If you’re their customer, it shouldn't matter whether the vendor schedules updates every six months, three months, or more often than that. What does matter is that you know what to expect and have a plan for how to deal with that reality. For example, if updates only occur every six months, under what conditions are patches released to address vulnerabilities that emerge between updates? Customers must understand how often they'll be updating the software on their devices and ensure they have the resources to make it happen. Make sure stakeholders agree, upfront, who will be performing the software updates. Will it be the integrator who installed the system, the physical security system staff, the IT team, or the end user? Keeping an entire system current is a huge challenge, but a non-negotiable responsibility. Manufacturers who don't issue frequent releases and patches put the onus on customers to handle mitigation efforts on their own. In these instances, IT departments must be prepared to employ network segmentation, firewalls, security whitelists/blacklists, and other methods to protect their systems until a patch is released. If a company's security team has typically updated firmware only when something breaks, these additional responsibilities most likely require greater collaboration with IT departments and a shift in how security systems are managed. 3. Know the Warranty Terms and Duration of Software Support Organisations should understand the warranty policies for the devices they purchase Organisations should understand the warranty policies for the devices they purchase. Even more important is knowing when a device's software support will expire. Software support should extend well beyond hardware coverage. For example, if a camera has a five-year hardware warranty, customers should reasonably expect an additional five years of software support. When that period ends, companies must plan on replacing the device – even if it still works well. Without software updates, the device lacks vulnerability support and becomes too risky to remain on the network. Manufacturers should be transparent about their warranty and software support policies, helping organisations plan for device replacements that align with cybersecurity needs. 4. Request a Software Bill of Materials (SBOM) During the pre-discovery process, customers should request a Software Bill of Materials (SBOM) that provides a detailed inventory of the software running on each device, including open-source components. By revealing what software is "under the hood," the SBOM allows IT departments to be vigilant in protecting the company's systems from exposed vulnerabilities. For example, a customer should understand how Transport Layer Security (TLS) is being handled to secure a security solution's web server if it’s an open-source component like OpenSSL. 5. Assess Vulnerability Disclosure Practices CNA manufacturers represent the gold standard in cybersecurity practices Understanding how a manufacturer handles vulnerabilities is essential. Ideally, they should be a Certified Naming Authority (CAN) and report common vulnerabilities and exposures (CVEs) to national vulnerability databases such as NIST and MITRE. Doing so automatically includes any disclosed vulnerabilities associated with their devices in vulnerability scanners' databases.  CNA manufacturers represent the gold standard in cybersecurity practices, but most security manufacturers do not reach this level. At a minimum, the vendors you choose to work with should have an email notification system in place to alert customers to new vulnerabilities. Remember – email notifications are only as reliable as the employees managing them, so investigate whether the manufacturer has a strong track record of keeping up with such communications. Ask to speak with customer references who have been using the solution for an extended period to ensure the vendor is diligent in its communications. Configuration phase: Ensuring a secure setup 1. Use Hardening Guides Once a device is purchased, configuring it securely is the next critical step. Manufacturers should publish hardening guides that detail the security controls available for their products and recommended practices for implementation. Between the features offered by the vendor and your company's own cybersecurity policies, make sure all possible encryption options are activated. Using HTTPS is vital for ensuring secure communication with devices. Many physical security devices default to HTTP to accommodate customer-specific network topologies and certificate management. Failing to implement HTTPS can leave sensitive metadata unencrypted and vulnerable to interception. 2. Consider Advanced Encryption Protocols Protocols are necessary to protect video data in transit from cameras to the VMS Some solutions offer built-in encryption protocols, like MACsec, which makes it impossible for data to be compromised as it is transmitted over the network. HTTPS is still necessary to secure the connection to the devices’ webservice, but while customers set up and configure their devices, MACsec will keep network data safe. Additionally, if you want to encrypt video streams, consider protocols such as Secure Real-Time Transport Protocol (SRTP), which secures the transmission of audio and video data over the Internet, or tunnelling methods like Secure Socket Tunnelling Protocol (SSTP), which encapsulate data packets for safe transmission between two points, even if the network is insecure. Such protocols are necessary to protect video data in transit from cameras to the Video Management System (VMS). Encryption should also extend to the VMS hard drive where video is stored. There are different methodologies to do that, but ultimately the goal is to encrypt data in transit and in storage. 3. Implement Remote Syslog In the case of a breach, each device maintains a set of logs that are useful for forensic investigations. However, if a device gets hacked, its log may not be accessible. Best practices dictate that companies should set up a remote Syslog server that maintains a copy of all device logs within a central repository. In addition to providing redundant data for investigations, a Syslog offers IT systems an efficient way to look for anomalies. Cybersecurity teams will receive immediate notification for events like unsuccessful login attempts so they can quickly figure out what's happening. Who is trying to log in? Why on that particular device? 4. Practice Healthy Password Hygiene Ideally, organisations should move towards using Active Directory or Single Sign-On (SSO) solutions One of the most basic and yet overlooked aspects of cybersecurity is the failure to manage user accounts meticulously. Many organisations use the same username and password for all security devices because it's simply too cumbersome to manage a network of devices in which each requires a separate, unique login. It's assumed that the system's primary administrators are the only ones who know the universal password. However, the system becomes vulnerable if anyone within this select group leaves the company and the password isn't changed or deleted right away.  Ideally, organisations should move towards using Active Directory or Single Sign-On (SSO) solutions. This approach ensures that employees throughout a company are each assigned a unique login credential that they use for any systems they use throughout the organisation. When they leave, their passwords and access are universally terminated along with their accounts. If SSO is not an option, regular password changes and prompt account deactivation are critical. Decommissioning phase: Securely retiring devices At some point, physical security devices will reach the end of their useful life. When that time comes, companies must take care in how they dispose of their devices. A good vendor will provide guidance on how to clear memory chipsets and restore factory defaults. Improper decommissioning can lead to severe risks. For example, if an improperly decommissioned device is sold on the secondary market or retrieved from a dumpster, an attacker could gain access to sensitive network configurations and use this information for malicious purposes. Conclusion Deploying physical security solutions involves more than just securing buildings and assets; it also requires robust measures to protect against cybersecurity threats. From assessing vendors and understanding update policies to configuring devices securely and managing decommissioning processes, each step presents potential pitfalls that, if overlooked, could expose organisations to significant risks. By incorporating the techniques discussed into their deployment protocols, organisations can ensure their physical security solutions provide comprehensive physical and digital protection.

Rapid technological advancement, artificial intelligence (AI) and machine learning (ML) are revolutionising traditional on-premises video security systems. These next-level tools are not just enhancing video data capabilities; they're transforming how businesses approach security, operational efficiency, and information analysis. Video analytics have been a part of security systems for many years, but the arrival of deep learning in 2009 marked a turning point. By training neural networks, basic analytics tasks like motion detection, object detection, and tracking objects within scenes have become commonplace. This leap forward has paved the way for more sophisticated AI and ML applications in video security. Proactive security measures AI-powered systems can perform complex tasks such as pose estimation and anomaly detection Today's AI-powered systems can perform complex tasks such as pose estimation, anomaly detection, and behaviour analysis. These capabilities extend far beyond simple, passive monitoring, offering organisations rich insights and proactive security measures.  For instance, analytics can now determine whether people are engaged in hostile or benign interactions, recognise unusual events that may signal safety hazards, and even predict potential security breaches before they occur — all based on analysing massive amounts of data that humans alone could never process. Enhancing on-premises infrastructure While the power of AI and ML in video security is clear, integrating these technologies into existing on-premises systems presents both opportunities and challenges. One of the primary considerations is the increased demand for processing power and storage capacity. As solution technology expands, hardware requirements will increase. This reality necessitates a strategic approach to system design and implementation. Organisations must carefully evaluate their current infrastructure and plan for future needs to ensure their on-premises systems can handle the computational demands of AI and ML tools. However, the benefits often outweigh the challenges. AI-enhanced on-premises systems offer several advantages: Real-time processing: On-premises AI can analyse video feeds in real time, allowing for immediate response to security threats. Data privacy: Keeping data processing on-site can help organisations meet strict data privacy regulations and protect sensitive information. Customisation: On-premises systems allow for greater customisation of AI models to meet specific security needs. Reduced latency: Processing data locally eliminates the need for constant cloud communication, reducing latency in critical security applications. The role of open platform video technology To fully leverage AI and ML capabilities in on-premises video security systems, open-platform video management software (VMS) plays a crucial role. An open platform VMS allows for seamless integration of various AI and ML tools, cameras, and other security devices, creating a highly flexible and scalable system. An open VMS can integrate thousands of cameras and sensors, allowing for centralised management and analysis of vast amounts of data. This approach enables security teams to quickly adapt to new threats and implement new and unplanned AI and ML solutions as they become available. Video system management  The hybrid approach to video system management combines on-premises infrastructure with cloud services It's important to note that many organisations choose to deploy a hybrid approach to video system management that combines on-premises infrastructure with cloud services. This strategy can offer the best of both worlds: the control and low latency of on-premises systems with the scalability and advanced capabilities of cloud-based AI and ML tools. For example, some cities have implemented hybrid data storage models, hosting critical real-time data on local servers while leveraging cloud services for long-term storage and advanced analytics. This approach allows for efficient management of large amounts of high-resolution video data while reducing costs associated with on-premises storage expansion. Practical applications and benefits The integration of AI and ML into on-premises video security systems is transforming security practices across industries, offering benefits that extend beyond traditional surveillance. These advanced technologies enhance security measures while providing valuable insights for operational efficiency and strategic decision-making. By analysing video data in real time, AI and ML-powered systems can detect patterns and automate responses in unprecedented ways. Here are some key examples of sector-specific benefits: Retail: AI-powered analytics can optimise product placement, track shopping patterns, and enhance loss prevention efforts. Education: K-12 schools can use advanced video analysis to address issues like vaping and bullying, monitor traffic, ensure that proper procedures are followed, and provide enhanced safety and security. Manufacturing: AI can streamline quality control processes, detect safety violations, and optimise production line efficiency. Healthcare: Intelligent video systems can monitor patient safety, manage access control, and even assist in documenting and verifying that procedures and protocols are followed appropriately. Transportation: AI-enhanced video systems can improve traffic management, enhance security in transit hubs, and assist in incident response. Challenges and considerations Ensuring access to robust, diverse, and representative data sets is essential for training AI models effectively AI and ML hold great promise for on-premises video security, but organisations may encounter challenges during implementation. The considerable upfront costs could discourage smaller businesses or those with tight budgets. Nevertheless, this should be viewed as a long-term investment with significant returns in enhanced security and operational efficiency. Implementing AI-powered systems in video security can be complex, often requiring specialised skills, potentially creating a gap within existing IT or security teams. To bridge this skills gap, organisations may need to invest in training or partner with external experts to address this challenge. Additionally, the quality of data is crucial for effective AI and ML implementation; poor or insufficient data can result in inaccurate analyses and unreliable results. Ensuring access to robust, diverse, and representative data sets is essential for training AI models effectively. Benefits of integrating AI and ML Ethical considerations surrounding privacy, consent, and potential algorithmic bias are also critical. Organisations must strike a balance between enhancing security and safeguarding individual privacy rights to maintain public trust in these technologies. Despite these challenges, the benefits of integrating AI and ML into on-premises video security systems often outweigh the difficulties. Careful planning, resource investment, and a strong focus on ethical and regulatory compliance can lead to more effective, efficient, and intelligent security solutions. Future outlook Edge computing capabilities will enable sophisticated AI processing directly on cameras The future of AI and ML in on-premises video security promises significant advancements that will address current limitations and unlock new possibilities.  Edge computing capabilities will enable sophisticated AI processing directly on cameras and other security devices, reducing strain on central servers and potentially lowering hardware requirements. This, combined with more efficient AI algorithms, will democratise access to advanced AI and ML capabilities for organisations of all sizes. AI-powered analytics Predictive analytics will become a cornerstone of future video security systems, marking a shift from reactive to proactive security measures. As AI models become more sophisticated, their ability to anticipate and prevent security incidents will improve dramatically, revolutionising risk management and incident response.  The integration between video security and other business systems will deepen, with AI-powered analytics providing insights beyond security into business operations and strategic decision-making. Data for training AI models Explainable AI will become more overall, which is vital for building trust in automated systems Automation of security processes will reach new heights, freeing human operators to focus on high-level decision-making and complex situations. To support this evolution, we'll likely see increased use of synthetic data for training AI models, addressing privacy concerns, and improving model robustness. Explainable AI will become more prevalent, which is crucial for building trust in automated systems and meeting regulatory requirements. For security professionals, embracing these technologies is no longer optional but necessary to remain competitive and provide the best possible service to clients. By leveraging open platform VMS and carefully planning system architectures, organisations can create flexible, scalable, and powerful video security solutions that not only protect assets but also drive business value. Enhanced video security systems The key to success will be finding the right balance between on-premises control and cloud-based capabilities while addressing important considerations around privacy, ethics, and regulatory compliance. With thoughtful implementation and ongoing adaptation, AI and ML-enhanced video security systems will continue to play an increasingly central role in safeguarding our businesses, institutions, and communities.

Amidst the challenges of a prevailing economic downturn, the retail sector finds itself grappling with an unparalleled rise in incidents of shoplifting, theft, and burglaries. The disconcerting scenes witnessed on London’s Oxford Street in August 2023,​ where crowds gathered, looting as many stores as possible, sent shockwaves across the nation’s retailers. This alarming surge in retail crime has put retailers on high alert, as they contend with a rising tide of security concerns.  Shoplifting concerns Recent data from the Union of Shop Distributive and Allied Workers (USDAW), has raised alarming concerns: shoplifting rates have surged by an unprecedented 24%.​ In the first half of 2023 alone, there were approximately 8 million reported shoplifting incidents. With the ongoing burden of the cost of living crisis and the approaching festive season, it is expected that these figures will keep surging.  Implementing robust security measures Theft and prevention strategies cost retailers approximately £2 billion in 2021/2022 While more help from the Government to support retail workers and the businesses shoplifters target is certainly needed, the implementation of robust security measures will significantly contribute to deterring these crimes from occurring in the first place. British retailers spend millions on tools to deter and catch shoplifters inside stores, from CCTV and security guards to electronic tagging and alarms. The Grocer reported that theft and prevention strategies cost retailers approximately £2 billion in 2021/2022. Despite these initial costs, other threats are at play beyond the shop floor. Break-ins by criminal gangs For many large town centre stores and supermarkets, and units in retail parks, the rear doors and delivery areas are commonly targeted by criminal gangs. It’s not uncommon for thefts to occur from pallets or cages that have been unloaded from lorries and sit waiting to be moved into the building. After-hours break-ins are a risk for all store owners too, particularly over the festive season when a lot of high-value stock has been delivered to shops and supermarkets. Addressing anti-social behaviour  The additional fencing was deemed an essential measure to safeguard the community Anti-social behaviour also poses a challenge for retailers. In 2022, an Aldi based in Derby​ invested in security fencing to protect staff and deter loitering groups. The additional fencing was deemed an essential measure to safeguard the community, as dangerous items were frequently found outside the store, including weapons and hypodermic needles.  So how do physical security solutions such as fencing and gates help better protect retail establishments such as supermarkets and edge-of-town retail park shops? Fencing and gates: a critical component of retail security  1. Risk assessment and target hardening  A thorough risk assessment will identify potential weak spots that require protection. ‘Target hardening’ involves implementing physical security measures that become more robust as they approach the target. This helps deter intruders while ensuring ease of access for customers and staff.  2. Effective perimeter security  Opt for difficult-to-climb security fencing that provides a robust obstacle against thieves, vandals, and intruders Selecting fencing solutions according to the potential threats, site characteristics, and topography is crucial. It is important to specify fencing that strikes a balance and maintains a welcoming appearance while safeguarding external areas of the store or warehouse from potential harm and unauthorised access. Solid fencing which provides concealment can help to conceal expensive goods and remove them as a target for opportunistic theft.  Opt for difficult-to-climb security fencing that provides a robust obstacle against thieves, vandals, and intruders. I recommend selecting a sufficiently tall and robust fence such as an acoustic barrier. Its noise-reducing properties are often beneficial for these types of sites too.  3. Controlling vehicular speeds and access  To enhance security, consider controlling vehicular speeds and access. One effective approach is the installation of bollards at the ends of traditional high streets. This practice is already commonplace as a means of safeguarding against hostile vehicle attacks, but it can also play a pivotal role in preventing quick getaways of vehicles involved in potential heists. Additionally, employing road blockers and sliding gates at the rear entrances of delivery areas would serve to fortify security further. These measures can help in delaying vehicles, allowing for necessary checks to be conducted.  4. Balancing security with aesthetics  The presence of high-security fencing can also make a site more of a target for vandals and burglars Another challenge is avoiding creating an imposing presence, especially important for areas situated near residential communities. The presence of high-security fencing can also make a site more of a target for vandals and burglars. To minimise this risk consider specifying timber fencing and traffic barriers to secure car parks, providing both security and a welcoming atmosphere for shoppers.  Taking an integrated approach Combine secure perimeter fencing with effective lighting in places with shaded areas and at doors, gates, and shop windows, alongside Perimeter Intrusion Detection Systems (PIDS), and strategically placed CCTV. These measures will hinder unauthorised entry and escape, increasing the likelihood of detection and apprehension.  Prioritising employee wellbeing  Installing robust security fencing, complemented by CCTV, good lighting, and guarding, creates a safe environment Installing robust security fencing, complemented by CCTV, good lighting, and guarding, creates a safe environment for employees. This not only safeguards their well-being but also provides peace of mind that they are protected effectively in the case of a burglary or crime.  When selecting security products for retail sites, it is advisable to opt for items that have undergone rigorous testing and carry relevant certifications for their security level. Each component should meet industry-specific standards for its intended purpose and originate from manufacturers accredited under ISO 9001:2015. This ensures a high standard of quality and reliability in safeguarding the premises.  High-quality security fencing As the cost-of-living crisis continues, crime rates increase, and the festive season approaches, the time to act and implement on-site security is now. By investing in comprehensive security measures, retailers can protect their assets, employees, and customers, ensuring a safer and more secure shopping environment for all. High-quality security fencing is also a sound investment, that requires little or no maintenance once installed. The best fencing solutions are extremely weather-resistant, and won’t suffer from rust or corrosion. With all sectors preparing to ride the rapids of recession in the coming year, improving on-site security while selecting cost-effective measures, is one surefire way to protect your people, your property, and your profits from harm. 

Companies at GSX 2023 emphasised new ways that technologies such as artificial intelligence (AI) and the cloud can address long-standing issues in the security market. Among the exhibitors at the event in Dallas were companies seeking creative ways to apply technology, lower costs, and make the world a safer place. Reflecting on the exhibition, here are some additional takeaways. Expanding AI at the edge  i-PRO is a company reflecting the continued expansion of edge AI capability in the security market. Today, more than half of the company’s lineup supports AI at the edge so the customer has a wide choice of form factors when seeking to leverage the feature set.  AI processing relay, extended warranty i-PRO is increasing their warranty period from 5 to 7 years, which could be a lifetime warranty in some cases I-PRO also has an “AI processing relay” device that accepts non-AI video streams and applies edge analytics. AI has progressed from a high-end technology to a feature available in a variety of cameras at different price points. i-PRO is also increasing its warranty period from 5 to 7 years, which could be a lifetime warranty in some cases depending on a customer’s refresh schedule and lifecycle management. Active Guard, MonitorCast The company’s video management system (Video Insight) is continuing to build new features including “Active Guard,” an integrated metadata sorter. Their access control platform, MonitorCast, is a Mercury-based solution that is tightly integrated with Video Insight. Their embedded recorders now have PoE built in.  “We can move at a faster pace to fill out our product line since leaving Panasonic,” says Adam Lowenstein, Director of Product Management. “We can focus our business on adapting to the market.” Emphasis on retail and other verticals  Shoplifting is a timely issue, and retail is a vertical market that got a lot of attention at GSX 2023. “We see a lot of retailers who are primarily interested in protecting employee safety, but also assets,” says Brandon Davito, Verkada’s SVP of Product and Operations. “Shrinkage is a CEO-level priority.”  “Retailers are getting more engaged with security posture, instead of letting perpetrators walk,” Davito adds. Intrusion detection Verkada has an intrusion product that will notify a central station if there is an alarm On the alarm side, Verkada has an intrusion product that will notify a central station if there is an alarm, and operators can review videos to confirm the alarm. Other capabilities seeking to discourage trespassers include sirens, strobes, and “talkdown” capabilities.  International expansion Verkada continues to expand internationally with 16 offices in all, including Sydney, Tokyo, and London. The core value proposition is to enable customers to manage their onsite infrastructure more simply, including new elements such as PTZ cameras, intercoms, and visitor management. Verkada emphasises ease of use, including a mobile application to allow access to be managed across the user base. Forging partnerships “We are committed to the channel and industry, and we continue to build relationships and expand our reach,” says Davito. Among the industry relationships is a new partnership with Convergint, which was hinted at during the show and announced later the same day. They are also expanding their partnerships with Schlage, Allegion, and ASSA ABLOY.  Working with other verticals They offer new features for K -12 schools, and a new alarm platform is easier to deploy and manage Verkada has also found success across multiple other verticals, notably healthcare, where they integrate with an electronic medical records system. They offer new features for K-12 schools, and a new alarm platform is easier to deploy and manage. They are integrating wireless locks to secure interior doors in schools, looking to secure the perimeter, and installing guest management systems. Transitioning the mid-market to the cloud  Salient is squarely focused on the “mid-market,” a large swath of systems somewhere between small businesses and enterprise-level systems. Pure cloud systems are not as attractive to this market, which has a built-out infrastructure of on-premise systems. Adding a camera to an existing system is easier and less expensive than tying it to the cloud. Benefits of cloud It’s a market that may not be ready for the pure cloud, but there are benefits to be realised from adding a cloud element to existing systems. “We are continuing to augment our premise-based solutions with added cloud capabilities and flexibility,” says Sanjay Challa, Salient’s Chief Product Officer.  The feedback Salient hears from their customers is “I want to own my data.” The hybrid cloud approach offers the right mix of control, flexibility, and unit economics. Cloud add-on capabilities We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive" Cloud add-on capabilities include bringing more intelligence about system operation to the user via the cloud. Over time, Salient expects to sell more cloud-centric offerings based on feedback from integrators and customers. “We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive over time,” says Challa.  Vaidio AI technology Salient seeks to be a transition pioneer to help customers realise the path to the cloud. Their approach is “crawl, walk, run,” and helping customers make the transition at each stage. Salient has added AI to its product offering, incorporating Vaidio AI technology from IronYun into a powerful suite and broad array of on-premise analytics, which are gaining traction. The seamless approach makes it easy for customers to embrace AI analytics, although Salient remains broadly committed to open systems. Addressing ‘soft’ features for integrators AMAG is in the process of enhancing its product line with the next generation of access control panels. However, “product” is just part of the new developments at AMAG. In addition to “hard” features (such as products), the company is looking to improve its “soft” features, too; that is, how they work with the integrator channel. Integrator channel Rebuilding a process to make your organisation more efficient, is relatively easy; it just takes a lot of persistence" “We have the depth of our legacy customer base we can learn from, we just need to close the feedback loop quicker,” says Kyle Gordon, AMAG’s Executive Vice President of Global Sales, Marketing, and commercial Excellence, who acknowledges the value of reinstating face-to-face meetings after COVID. “We are laser-focused on nurturing our integrator channel,” he says.  “Developing new features takes time, but rebuilding a process to make your organisation more efficient, that’s relatively easy; it just takes a lot of persistence,” says Gordon. More cohesive internal communication is another useful tool, he says.  Disrupting the cloud based on price  Wasabi is working to make cloud applications less expensive by offering a “disruptive” price on cloud storage, $6.99 per terabyte per month (80% less than hyperscalers). Contending “hyperscalers” like AWS are charging too much for cloud storage, Wasabi is using its own intellectual property and server equipment co-located in data centres around the world. Wasabi sells “hot cloud storage,” which refers to the fact that they only have one tier of storage and data is always accessible. In contrast, a company such as AWS might charge an “egress fee” for access to data stored in a “colder” tier.  Cloud storage “We saw that several video surveillance companies had not yet adopted cloud storage, and we saw an opportunity to make it easy to use,” said Drew Schlussel, Wasabi’s Senior Director of Product Marketing. “We just install a little bit of software that allows them to store data in the cloud and bring it back from the cloud.” Performance, protection (cybersecurity), and price Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies such as Genetec and Milestone. Emphasising performance, protection (cybersecurity), and price, their data centres are certified to SOC 2 and ISO 27001 standards.  Faster throughput for weapons detection Xtract One is a young company focusing on weapons detection in a time of accelerated concern about gun issues post-COVID. Founded in Canada and based on technology developed at McMaster University, Xtract One has found a niche in providing weapons detection at stadiums and arenas. These customers already have budgets, and it is easy to shift the money to a newer, faster technology. Madison Square Garden in New York City is among its customers.  Cost savings solution Xtract One can increase throughput to 30 to 50 people per entrance per minute (compared to 5 to 6 people per minute when using metal detectors). The solution doesn’t require anyone to empty their pockets and the system alarms on items beyond guns and knives. Using Xtract One allows customers to reduce the number of screening lanes and security staff, providing additional cost savings, all while getting fans through the screening process in half the time. Purpose-built sensors The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties In addition to stadiums and arenas, Xtract One, formerly Patriot One, is also getting “inbound” interest from schools, hospitals, manufacturers, and other verticals that makeup 50% of their business. “We’re on a rocket ride, mainly because the weapons issues are not going away,” says Peter Evans, CEO and Director at Xtract One. The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties, all correlated by an AI engine.  Providing early warning of violence ZeroEyes is another company focused on weapons detection. Their AI gun detection system works with video images to identify if someone is “brandishing” (carrying) a weapon. In other words, the system does not detect concealed weapons. Identifying someone carrying a weapon provides early warning of a possible violent act. Increased response with AI-enables images Images are identified by AI and sent to a monitoring centre where a human confirms the image before contacting first responders. Knowing the location of a shooter enables staff to lock entry points, move people to safety, and direct first responders. The company was founded to leverage existing camera views to stop mass shootings and gun violence by reducing response times. 

A pioneer in the access control sector since 1971, AMAG Technology is looking to the future and the next generation of products that will expand its services to customers. “In our vision, we have advanced approaches that will not only provide our partners with advanced technologies but also ones that are easier to install with tools to expand their services,” says David Sullivan, who was appointed President of the venerable access control company in September 2022. New challenges at AMAG Sullivan brings a new outlook to the AMAG business, a part of Allied Universal, and a new vision to lead the company into the future. We caught up with David Sullivan to discuss his new challenges at AMAG and the journey ahead as the company looks to the future. Q: How does your background inform your approach to leading AMAG? I believe that it helps me to define a vision for AMAG that will be unique and on the leading edge of our industry David Sullivan: With the exception of only a few short years, my career has been in access control. I have experience with several systems and have had the privilege to manage several successful access control companies. As a result, I bring a great deal of experience into my role at AMAG. I believe that it helps me to define a vision for AMAG that will be unique and on the leading edge of our industry. Q: How would you describe AMAG’s journey over the last several years and how do you see the future? Sullivan: Prior presidents of AMAG always shared their leadership vision and direction with senior leaders located in the United Kingdom. This had an impact on the full direction of the business, sometimes limiting its ultimate success. Before I became a part of AMAG, these senior leaders that were located in the UK retired, placing for the first time the full management responsibilities of the president. This has allowed me to integrate the business into a single team, with single objectives, and a single vision. We expect to begin to reveal this new vision in the coming weeks. We are excited about the future of AMAG and believe we will surprise the industry with our new products and approach in the coming months and years. Q: How important is it that a manufacturer provides both hardware and software solutions? How does AMAG’s approach (in general) differentiate it in the market? We can design the complete solution, providing functionality that others may find more difficult to accomplish Sullivan: Regardless of the manufacturer, we all provide hardware and software. An access control solution is not complete without both. Some of us choose to make our panels, and others do not. Those who are dependent on third-party suppliers are restricted to the developments and direction of that company, and while it might be perceived to be an open technology, it still is proprietary to the hardware manufacturer. AMAG has controlled its manufacturing of panels from day one. The result means that we can design the complete solution, providing functionality that others may find more difficult to accomplish. Q: How does the breadth of AMAG’s product suite provide advantages to customers and/or integrators? Sullivan: AMAG’s product portfolio is unique and provides the end user with an end-to-end identity management solution from one company. Our Control Room PSIM, Symmetry CONNECT Identity Management Solution, Symmetry Access Control, and Symmetry GUEST solutions all integrate to provide the user with a broad set of features and capabilities from a single provider. There is no finger-pointing when we come to support your system. We hold full responsibility for making it work and can quickly provide a resolution to any application difficulties the user may be experiencing. Q: How does AMAG address the divide between on-prem and cloud systems? How do you help customers make the transition and/or plan for the future? We are in the early stages of developing our next generation of access control in which we intend to provide on-prem Sullivan: In our current product portfolio, we have three products that are cloud-based. Our mobile credential platform (Symmetry Mobile), our visitor management solution (Symmetry GUEST), and our physical identity and access management solution (Symmetry CONNECT) are all offerings that operate in the cloud. We are in the early stages of developing our next generation of access control in which we intend to provide on-prem, web client, and cloud-based offerings. One of the primary objectives is to ensure that the large installed base of systems that are out there today will be able to migrate not only to our next generation but as well to the cloud if the client so desires. Q: What is AMAG’s approach to mobile credentialing? Sullivan: As an access control provider, adding Symmetry Mobile credentialing to our portfolio just made sense. We want our customers to have a forward-thinking solution with the opportunity to save money not only on the physical badges but the cost of printing and distributing badges. Mobile credentials can be easily issued and revoked remotely, reducing administrative overhead, and eliminating the need for physical inventory management. Organisations can centrally configure what devices are used and the read range for each type of device and operating system, thus providing flexibility. Symmetry Mobile offers a customised questionnaire that controls access and reduces liabilities. Q: What has surprised you the most in your first year or so leading AMAG? Not many companies are blessed with such a broad portfolio that is supported by a resource-rich company Sullivan: I wouldn’t say I was surprised by this as much as happy to see, but I would say that the quality of our people was a pleasant surprise. As well, the AMAG product offering is broad and has some unique elements. When coupled with the depth of the resources that we have in AMAG, I know that we are second to none. Not many companies are blessed with such a broad portfolio that is supported by a resource-rich company that has so many talented people. Q: Please describe your dealer channel, and how you are seeking to expand it. Sullivan: The AMAG products are sophisticated and typically are installed for higher-end applications. With this sophistication comes a need to be well able to install such a solution. We have a strong group of certified and loyal partners who help us to deliver these enterprise solutions. We desire to provide our existing partners with updated and competitive systems to offer to their end users. Q: What is the security industry’s (and/or AMAG’s) biggest challenge in the next five years? We need to find ways to provide both our channel partners and the customers with solutions that are easily integrated Sullivan: I believe that the advancements that we are seeing in technology provide our industry with the opportunity to truly change how security is provided to our collective customers. As we advance these solutions, we will need to do so responsibly and in a way that helps the channel’s abilities. We need to find ways to train our partners to both install and support these more complex solutions. At the same time, we need to find ways to provide both our channel partners and the customers with solutions that are easily integrated, moving away from proprietary closed systems to open and cohesive solutions. This will ensure that the users get the best, and most complete solutions. Q: What does the industry as a whole misunderstand about AMAG -- time to set the record straight! Sullivan: Well, I am not ready to openly share where we are heading. We are in the process of putting together some advanced approaches to how we will do business with our partners. We are focused on providing tools that will enhance their services to their customers, and with products that are leading edge. I can only state that all should keep their eyes on AMAG, because over the next few years, we are going to surprise some people, and more importantly make our loyal partners quite powerful.

Matter is a new open-source interoperability standard that will simplify the connectivity of smart home systems, including security.  The growing popularity of the Matter 1.0 standard was evident at the large Consumer Electronics Show (CES) in January in Las Vegas, where the standard was heavily promoted by companies including Google, Amazon, and Samsung. A flood of Matter-connected products is on the horizon for ship dates in the second half of 2023. Evolve, and manage IoT standards Creating the standard is the Connectivity Standards Alliance (CSA), formerly the Zigbee Alliance, which changed its name in May 2021. With 300 companies as members, CSA seeks to create, evolve, and manage Internet of Things (IoT) technology standards through a well-established, collaborative process. CSA promotes the benefits of global, open standards, and the value of the IoT to customers and consumers, and seeks to break down the barriers to broad access and adoption of IoT technologies and solutions. Matter The new brand name Matter was launched in May 2021 to designate the standard formerly known as Project CHIP (Connected Home over IP), developed by CSA member companies including Apple, Google, Samsung, and Amazon. There are currently 800 devices and apps certified to the new smart home standard, including various smart home equipment (except video cameras, which will be included in a major release in the fall of 2023). Matter version 1.0 was initial launch in October 2022. Matter 1.0 release Twice a year moving forward, Matter plans a minor release each spring and a major release each fall As part of the Matter 1.0 release, authorised test labs are open for product certification, the test harnesses and tools are available, and the open-source reference design software development kit (SDK) is complete, thus enabling new products to be brought to market. Twice a year moving forward, Matter plans updated releases, a minor release each spring and a major release each fall. Smart home interoperability Currently, a variety of CSA working groups are addressing various aspects of interoperability in the smart home, including issues such as data privacy, security, energy management, and health and wellness, says Christopher LaPré, CSA’s Head of Technology. “Implementing elements requires that the standards alliance be able to multitask on several tracks,” says LaPré. Some development is centering around connectivity and the need for a “hub” to which multiple systems can communicate and incorporate an “identity” to regulate the availability of information to various systems. The standards will enable both do-it-yourself (DIY) systems and devices deployed by professional installers. Addressing privacy requirements The new development will be guided by what installers need to succeed in the home automation" Ecosystems depend on the availability of some type of “identity” to meet privacy requirements. Rules must be implemented across the ecosystem that deploys a “trust system” to ensure privacy. Solving the challenge involves getting all the major players to the table at the technical level to meet the bar from the business and technology perspective. “Integrators and retailers will play a role as Matter continues to evolve,” says LaPré. “New development will be guided by what installers need to succeed in the home automation market.” Matter-certified devices There is still work to be done to expand the 800 certified devices to function throughout the Matter ecosystem and to add new devices over time. One goal is to simplify an integrator’s solution using fewer hubs (and possibly a single hub) to provide a wide variety of services. The timeline of adding new Matter-certified devices may be delayed by the availability of equipment in the global supply chain, says LaPré. Flexibility Multi-admin provides for the simultaneous operation of devices in multiple smart home systems A multi-admin feature of Matter enables more flexibility for multiple ecosystems. A core feature of Matter, multi-admin provides for the simultaneous operation of devices in multiple smart home systems. Accordingly, family or household members could operate the device with the digital assistant or smartphone app of their choice. A bridging protocol helps to tie existing systems together.  Amazon, Apple, Comcast, Google, SmartThings, and the Connectivity Standards Alliance came together in 2019 to develop and promote this new standard, joined by fellow Alliance board member companies IKEA, Legrand, NXP Semiconductors, Resideo, Schneider Electric, Signify, Silicon Labs, Somfy and Wulian. Smart device communication Currently, member organisations span all sizes, across a range of business categories. More than 1,700 Member individuals participate in bringing the Matter specification, reference implementations, testing tools, and certification programs to life. Matter's underlying network technologies are Wi-Fi and Thread. Wi-Fi enables Matter devices to interact over a high-bandwidth local network and allows smart home devices to communicate with the cloud. Thread provides a mesh network within the home. Both the Wi-Fi Alliance and Thread Group partnered with the Connectivity Standards Alliance to help realise the vision of Matter.

Matrix client, a pivotal divisional office within the Railways Department, manages railway operations across multiple divisions. Serving as the central administrative hub, the Divisional Railway Manager (DRM) office is dedicated to ensuring safe, efficient, and dependable train services, while addressing operational challenges and enhancing the passenger experience. This case study explores the DRM office’s adoption of innovative communication strategies and processes that optimise management, streamline operations, and elevate service delivery throughout the region.  Requirements The DRM office sought a telecom solution to modernise their existing system, to enhance communication efficiency and reliability. The primary challenges they faced included:  Outdated Communication Infrastructure: The existing system struggled to keep up with operational demands, causing frequent communication disruptions both within the office and with external entities.  Need for Technology Integration: The office required a scalable, modern solution capable of merging traditional telephony with advanced VoIP systems, enabling seamless communication across all departments.  Seamless System Compatibility: It was essential for the Matrix VoIP Gateway to integrate smoothly with the current third-party PBX, ensuring uninterrupted communication and compatibility with the existing setup.  Improved Call Management: Reliable, real-time communication between the DRM office and other railway divisions was vital for coordinated operations and efficient management.   Solution The Matrix solution, featuring the Matrix VoIP gateway, was seamlessly integrated with the existing third-party PBX system, successfully bridging modern communication technologies with legacy infrastructure. Key aspects of the solution include:  Connection with Third-party PBX: The Matrix VoIP-PRI gateway (SETU VTEP) seamlessly integrated with the existing third-party PBX system, while the Matrix SIP phone (SPARSH VP510) connected effortlessly via LAN to support cohesive and efficient communication within the same PBX setup.  Connection to Railway Network: The VoIP-PRI gateway established a dependable PRI network specifically for the Railways, efficiently managing multiple communication lines and ensuring robust connectivity across the network.  Analog Network Integration: The Matrix FXO and FXS gateway (ETERNITY GENX12S) enabled analog connections, linking to the third-party PBX through a network switch to extend connectivity options, while maintaining a unified communication structure.  This configuration allowed the DRM office to bridge modern digital and analog communication systems, ensuring reliable and adaptable connectivity across all platforms. Results The implementation of the Matrix VoIP Gateway in the DRM office's communication system brought significant operational improvements, achieving the following outcomes:  Improved Reliability: The ETERNITY GENX12SAC ensured continuous connectivity across divisions, enabling a smooth and uninterrupted flow of information. This enhanced reliability improved coordination and accelerated decision-making processes. Effortless Integration: The Matrix VoIP Gateway integrated seamlessly with the existing third-party PBX system, creating a unified and efficient communication ecosystem that streamlined internal and external communications.  Future-Ready Solution: Designed with scalable VoIP technology, the Matrix solution was built to support future growth, upgrades, and evolving communication needs. This future-ready approach provides the DRM office with long-term efficiency and adaptability without requiring major infrastructure changes.  Matrix VoIP Gateway The Matrix VoIP Gateway delivered a robust, integrated, and future-ready communication system that not only addressed the office's current needs, but also strategically positioned it for future advancements and scalability. 

360 Vision Technology, the UK manufacturer of ruggedised HD, radar and thermal PTZ imaging cameras, has supplied its Invictus TX streaming camera surveillance technology for installation at South Tyneside Council (STC) car parks. Part of a wider STC CCTV surveillance scheme, thirty 360 Vision Invictus TX cameras have been installed by integrated technology solutions provider, North, to provide 24-hour monitoring for car parks located across South Shields. Invictus TX cameras for STC car parks Daniel Chappell, Technical Account Manager at North takes up the story: “Historically, South Shields had an existing public safety CCTV system, which was mainly street focused. However, this camera network had become unreliable with age, with some cameras being removed. As part of a project to overhaul the system, an opportunity arose for the STC car parks department to allocate to a new surveillance solution, to cover its twelve town centre car parks.” He adds, “After discussing the car parks’ CCTV requirements with long-term client STC, we set about securing a robust solution, with technical support supplied in discussions with the team at 360 Vision. We outlined the technical requirement and video transmission restrictions of the project to 360 Vision’s technical team and were delighted with the enthusiasm and technical understanding of the demanding requirements of this installation.” Low-cost video transmission Daniel Chappell continues, “While cameras were required to replace existing devices, mostly in existing camera tower locations, the choice of video transmission needed to be re-considered, as the legacy fibre optic cabling had become unreliable and a replacement fibre network would have been prohibitively expensive.” He further states, “On consideration of the cabling issue, 360 Vision suggested that we consider their TX streaming camera option, to transmit camera video wirelessly, over 4G mobile networks. This would have the benefit of substantially low-cost video transmission compared to the expense and civil works disruption required to own or lease a new fibre network, totally negating the need for fixed cabling.” Securing the best 4G network supplier The new Invictus PTZ TX cameras are now securing STC car parks with video streaming Daniel Chappell adds, “Taking-up the idea and to secure the best 4G network supplier for each TX camera, exact camera locations were provided and cross referenced with network operators to provide the best quality of signal at each specific camera location.” Utilising 4G unlimited data sim cards and backed-up by on-the-edge built-in camera recording, the new Invictus PTZ TX cameras are now securing STC car parks with video streaming, supplying high-quality wireless images to a Veracity Viewscape VMS in the main STC control room. Control room monitoring In addition to control room monitoring, authorised operatives in the field can view selected Invictus TX camera images using a laptop browser or mobile phone. Councillor Jim Foreman, Lead Member for Housing and Community Safety at South Tyneside Council, said: “This investment forms part of wider improvements to our CCTV provision, which is a vital tool in helping to keep our residents and visitors safe.” Reliable video system for monitoring the cameras He adds, “The surveillance flexibility and technology that comes with this new system greatly enhances the safety, security and management of the car parks. Staff has a reliable video system for monitoring the cameras and supporting them to manage and respond to incidents in real time more quickly and effectively.” Councillor Jim Foreman continues, “The upgrade demonstrates our commitment to providing safe and secure car parks, many of which hold prestigious Park Mark awards in recognition of good management and maintenance, as well as appropriate levels of lighting, signage, cleanliness and surveillance.” Close-up imaging and enhanced night-time vision The 360 Vision Invictus TX cameras installed deliver close-up imaging via their 30x zoom lens Featuring continuous rotation pan, unobstructed 360-degree view and 160-degree tilt, the 360 Vision Invictus TX cameras installed deliver close-up imaging via their 30x zoom lens and excellent night-time vision, being equipped with optional on-board white light LED technology. Daniel Chappell explains, “If a network becomes crowded and the transmission bandwidth reduced, for example, during events such as the Great North Run, the TX camera will automatically optimise its video compression to maintain the best quality of video available.” Advanced functionality Daniel Chappell adds, “This advanced functionality offers peace-of-mind for STC car parks that the best quality video will always be received for monitoring, whatever the network conditions. And in the case of a network outage, no essential video will be lost, as back-up recording is stored in the Invictus TX camera head, ready for ‘on-demand’ download and viewing when the network has recovered.” The cameras are now providing comprehensive coverage of the STC car parks, at a fraction of the cost associated with traditional hard-wired video transmission infrastructure. Integrated LED white light technology Adrian Kirk, Business Development Director at 360 Vision Technology, commented: “The combined Invictus TX camera and integrated LED white light technology makes it the perfect choice for the demanding coastal environment at STC’s South Shields car parks.” Adrian Kirk adds, “For the ultimate in imaging performance, Invictus’ ultra-low light technology 1/1.9’’ ULL sensors deliver brighter, crisper and more defined colour images, even at night-time. We are proud to have delivered a practical Invictus TX based camera solution as part of the STC CCTV network upgrade.”

Alamo Colleges in San Antonio, Texas supports more than 65,000 students and 7,000 staff. It's five campuses and smaller regional learning centres connect students and staff, expanding the reach of learning for the community.   Colleges' challenge  Alamo’s challenges included leveraging technology to support its high standards of safety and security as a priority for its campuses. They were tackling a technology gap among users across the diverse landscape of the larger San Antonio area and also wanted to support an effective work-life balance by transitioning faculty and staff from desktop to mobile devices. Action taken  To ensure accessibility for all, Alamo deployed secure, high-performance Alcatel-Lucent OmniSwitch® platforms A long-time customer of Alcatel-Lucent Enterprise, Alamo Colleges has stayed focused on providing a secure, reliable, and accessible network for learning. To ensure accessibility for all, Alamo deployed secure, high-performance Alcatel-Lucent OmniSwitch® platforms and Alcatel-Lucent OmniAccess® Stellar wireless networking across its campuses. They expanded the reach of the OmniAccess Stellar Access Points to develop Park and Learn, enabling students to connect and complete their studies from the parking lots without the need to physically be on campus.   Alcatel-Lucent solution Security and safety are of the utmost concern, and Alamo has leveraged its Alcatel-Lucent OmniPCX® phone system to make emergency calls to Alamo Colleges dispatch, 911, and local Bear County authorities. They recently added the Alcatel-Lucent Visual Notification Assistant (VNA) solution, which can pick up a call from a user on a mobile device and provide their location, expediting response time. To manage all these systems, Alamo uses Alcatel-Lucent OmniVista® Network Management. With one view of all the networks, Alamo’s IT staff can monitor the network during the ongoing construction of centres and provide maintenance remotely across its far-reaching network.    Products and solutions Alcatel-Lucent OmniPCX® Enterprise Alcatel-Lucent 8128 MIPT handsets  Alcatel-Lucent OmniSwitch® 6900-X72-F Alcatel-Lucent OmniSwitch® 6960E-U28 Alcatel-Lucent OmniSwitch® 6860E-P48 Alcatel-Lucent OmniSwitch® 6450E-P48 Alcatel-Lucent OmniAccess® Stellar AP1101 Alcatel-Lucent OmniVista® 2500 Network Management System Alcatel-Lucent Visual Notification Assistant (VNA)  Results obtained Technical benefits Delivers redundant, reliable networks and high data transfer rates with OmniSwitch layer 3 and chassis solutions. Provides consistent and complete Wi-Fi across campuses and parking lots with OmniAccess Stellar wireless network. Advanced phone system supports 911 calls and notifies college security and county authorities with Alcatel-Lucent VNA solution. Simplifies monitoring with a unified view of the network and visual maps showing the status of switches in all college facilities. Financial benefits Saves on recurring service costs with the ALE solutions. Network Management single view shows how many switches and how many ports are in use, which helps in decision-making.  User experience benefits Provides messaging notification services, conferencing capabilities, and broadcast alerts during a crisis on campus with VNA connected with Rainbow™ by Alcatel-Lucent Enterprise. eSports' popularity with students is growing thanks to high-performance networks. “The Alcatel-Lucent Enterprise products are reliable and just work. What I like best about the partnership with Alcatel-Lucent Enterprise is they’re always there for us,” said Christopher Delgado, Senior Manager of Network Operations, at Alamo Colleges.

In Neuss, Düsseldorf, and Meerbusch, ISR (International School on the Rhine) offers an excellent international education from kindergarten to grade 12. The teachers at ISR prepare students for the world's most prestigious universities, placing great emphasis not only on academic excellence, but also on positive character development and the teaching of values. Since 2022, ISR has also been using the DeepHub whiteboard for this purpose.  Test phase from 2022  "The modernisation of classrooms and the additional digitalisation of teaching methods are important concerns for us," explains Peter Soliman, Managing Partner of ISR, adding "Dahua's DeepHub whiteboard offers us versatile functionalities and the perfect solution for our needs." Mohammed Aloof, Head of IT at ISR, adds, "We have already deployed the DeepHub whiteboards in some classrooms since 2022. The feedback we have received from teachers and our students has been extremely positive. Therefore, we have decided to install a more modern whiteboard in every classroom for even better learning conditions."  Improved visibility and interaction  The new whiteboards have significantly improved the visibility of the learning content. Students can read the text on the screen very well from all angles of the classroom. And thanks to the optimised brightness of the screen, classrooms no longer need to be darkened.  Whiteboard function "Being able to add handwritten information to documents on the whiteboard adds a lot of value for me," said Bianca McLeod, a Teacher at ISR and Head of Secondary Education. She adds, "The sensitivity here is just right. For example, I can also call up pre-made geometric shapes and use them for lessons. The whiteboard function allows me to save the pages afterward and call them up again at any time." DeepHub Bianca McLeod continues, "The students can save the learning content by scanning a QR code." She said, "Our teachers can also upload and use extensive materials and teaching aids on DeepHub, which is very practical and accommodates an increasingly paperless - and thus environmentally friendly - aspiration at ISR."  Innovative and interactive teaching Classroom interaction is also further encouraged with the DeepHub. For example, teachers encourage students to participate directly via the whiteboard and answer the quiz displayed on the DeepHub screen. This two-way sharing system between DeepHub and the students' tablets is particularly practical and allows for innovative and interactive teaching. Benefits "After almost a year of experience with DeepHub, I have noticed a positive change in my teaching," Ms McLeod points out. She adds, "The students have become more engaged and even more proactive. We are convinced that further upgrading of the screens will bring even more benefits!"  Administration work is simplified  The Head of the IT department at ISR, Mr. Aloof, is also satisfied, "The Dahua DeepHub makes administration very easy." He adds, "A highly modern DeepHub device now replaces the old equipment, projector, speakers, microphone, countless cables, and much more. It makes the management work much easier."  Clever all-in-one solution  The DeepHub whiteboard ensures excellent presentation experiences and creative ideation by allowing participants to fully concentrate on the task at hand without having to worry about technical aspects. In doing so, its 4K 3840×2160 touch UHD display with a screen diagonal of 65 to 98 inches and a 178° viewing angle, combined with anti-glare technology, ensures a clear, more legible display, sharp images, and vivid colours.  Interactive features In training situations and the classroom, knowledge can be conveyed intuitively and with fun One-touch projection from up to four terminals via the USB wireless screen sharing dongle or eshare software simplifies collaborative presentations. In training situations and the classroom, knowledge can be conveyed intuitively and with fun in this way.  At the same time, as part of a quality control process, other teachers, as well as academic coordinators, have the opportunity to participate in lessons from any location with internet access, even if they are not on-site, thanks to the interactive features.​  High-quality, interactive touchscreen The touch-active screen supports an optimal writing experience: Smooth writing works virtually in real-time with less than ten ms latency. Responses to touch and support for simultaneous writing vary depending on the application. The integrated camera (up to 5MP) and up to eight microphones enable powerful video conferencing. Thanks to its high audio and video quality, the Dahua interactive whiteboard is also suitable for seminars, business negotiations, and training.  Compatibility  The integrated Android as well as an optional Windows operating system ensures full compatibility Of course, comprehensive compatibility is also taken care of: the pre-installed Android and an optional Windows operating system enable the use of a wide range of productivity tools. This makes perfect sense, as dual operating systems offer a wide range of apps and software. The device is also compatible with popular third-party video conferencing software. Its competitive price and a three-year warranty ensure a high return on investment. In addition, the integrated Android, as well as an optional Windows operating system ensure full compatibility with numerous teaching and learning programs.  Conclusion  "ISR has many Dahua products in use. In the past, our security system, but now also state-of-the-art interactive whiteboard technology in all classrooms. We are grateful for the support from a global leader in technology and IoT solutions," explains Peter Soliman. He concludes, "I am convinced that the new technology will add great value to ISR's students."

American Veterans Security (AVS), a local pioneer providing comprehensive security solutions with over 30 years of experience, serves various clients, including commercial, residential, industrial, construction sites, and automotive sectors. AVS specialises in security monitoring and live interactive video services. AVS’s mission is to offer its clients reliable, scalable, and cost-effective security solutions while maintaining a high standard of service to meet the unique needs of its clients. To further enhance its security offerings and improve operational efficiency, AVS turned to VIVOTEK’s VORTEX Cloud Surveillance Platform. This AI-powered solution has not only streamlined their security processes but also significantly reduced false alarms and improved monitoring capabilities. Challenges As AVS expanded its client base within the automotive, managing security for large sites like MINI of Portland’s dealership became increasingly complex. Continuous monitoring was essential, especially after business hours when high-value inventory was most vulnerable to theft or damage. Traditional surveillance systems limited AVS's operations and exposed MINI Cooper to risks. Moreover, not all AI-driven systems fully met their needs, pioneering to four key issues over the years:  Many False Alerts: Large parking lots triggered hundreds of false alerts in a single night, causing inefficiencies and increased event claim costs. Dispersed Monitoring: Managing separate customer locations was inefficient and time-consuming, underscoring the need for centralised monitoring. Additionally, AVS needed the flexibility to set specific authorisation permissions for each customer’s site. Installation Costs: The labour-intensive installation process for each dealership was cumbersome and costly, further burdening AVS’s resources. Manual Updates: AVS’s previous systems required frequent manual checks and updates, increasing operational overhead and risking security gaps. AVS needed a comprehensive AI cloud video surveillance solution to streamline operations, reduce the manual monitoring time, and provide high-quality security services without compromise-benefitting both AVS and their client, MINI Cooper. Solution: Why choose VORTEX After evaluating various security platforms, AVS chose VIVOTEK’s VORTEX Cloud Surveillance for its robust AI features and scalable cloud-based architecture. John Stevens, CEO of AVS, highlighted several key factors that influenced their decision: Reduced False Alarms by 80-90%: With advanced AI capabilities, VORTEX dramatically reduced false alarms by filtering out irrelevant events such as moving objects like shadows. Make AVS focus only on genuine security threats, reduce costs related to events claims, and improve operational efficiency. Centralized Monitoring Anytime, Anywhere: VORTEX’s cloud-based system allowed AVS to remotely monitor multiple dealership locations, reducing the need for on-site staff while offering real-time alerts by mobile for perimeter breaches and suspicious activities. Cost-effective and Scalable: VORTEX seamlessly integrated with the existing camera infrastructure at AVS’s client sites, minimising disruptions during deployment. VORTEX’s user-friendly interface made it easy for AVS’s team to manage security systems without extensive training. Efficient Installation and Update: Automatic firmware updates ensured AVS’s surveillance systems were always running on the latest technology, further minimising downtime and manual setup. AVS no longer needed to dispatch IT teams frequently for each site, saving the on-site update and troubleshooting costs by $2,000 per time. Results and customer feedback AVS and MINI of Portland has seen significant improvements in operational efficiency  Since implementing the VORTEX Cloud Surveillance Platform, AVS and MINI of Portland has seen significant improvements in operational efficiency and client satisfaction. John Stevens, the CEO of AVS emphasised how VORTEX has enhanced AVS’s ability to offer cutting-edge security solutions, stating: “VORTEX has transformed our operations, improved our client service process, reduced security costs, and given us full control from a single platform. It's our go-to solution. It's not just a product. It's a partnership that we trust and rely on.” VORTEX Cloud Surveillance Roger Botton, General Manager at MINI of Portland, also shared his experience: “VORTEX Cloud Surveillance allows us to quickly review situations in minutes and receive real-time alert notifications by APP after hours. We also use the system to monitor service quality and provide coaching to improve processes. It has made us feel safer, more efficient, and responsive." "As AVS continues to expand, they remain committed to utilising VORTEX to deliver the best-in-class security services, solidifying their position as a trusted security provider in the region."

The university in rural Maharashtra is committed to providing a holistic and inclusive education that focuses on character building, intellectual growth, and community service. Its mission is to develop knowledgeable, compassionate citizens. With an emphasis on interdisciplinary studies, experiential learning, and cultural heritage preservation, the institution aims to foster creativity, innovation, leadership, and responsible global citizenship. Featuring one of the largest campuses in Mumbai, the university offers a diverse range of programs across nine different disciplines. Challenge/requirements The client faced considerable difficulties with their current communication system. The wired configuration demanded frequent maintenance, and ongoing problems with voice communication quality persisted. The primary challenges they encountered included: Problems with wired communication: The wired system experienced issues like corrosion, pioneering to a decline in communication quality. Call Quality: The communication system faced problems like dropped calls and interruptions during active conversations. Multi-location and Unified Communication Solution: Upgrading the infrastructure was essential to connect and unify various sites across the campus. Integration with Existing Infrastructure: The new solution had to be compatible with their current setup to bring modernisation. Redundancy: To guarantee minimal or no downtime, especially in emergencies, incorporating redundancy was essential. Solution Matrix, in partnership with Shreeji Comsec, designed a solution that greatly improved the university's communication capabilities. The key aspects of this solution are summarised below: The current infrastructure relied on copper PRI lines, which needed to be upgraded to IP. To support this transition, two Matrix VoIP-PRI gateways, the SETU VTEP2P and SETU VTEP4P, were utilised. The VoIP-PRI gateways are now compatible with two Matrix IP Phones: the SPARSH VP510 and SPARSH VP210. The IP connection can now be routed through SIP (TATA) trunks via the Matrix server-based PBX, ANANT. The server-based PBX, ANANT, provided seamless communication with integrated redundancy, effectively eliminating downtime. Results The solution enabled the university to consolidate multiple sites into a single communication network. Legacy systems were smoothly integrated with modern VoIP technology, optimising existing investments and enhancing the overall communication infrastructure. This upgrade notably increased operational efficiency. Here is a detailed overview of the solution: Multi-location Solution: Multiple sites were integrated into a unified, comprehensive communication system. Unified Communication Solution: Integrating with the server-based PBX, ANANT, facilitated seamless collaboration and ensured uninterrupted information transfer and reception. Investment Optimisation: The integration of SIP with the Matrix Solution, seamlessly incorporated into the existing network infrastructure. This approach maximised the use of existing resources and avoided the need for additional investments. Operational Efficiency: The redundancy built into ANANT ensured minimal or no downtime, facilitating a continuous flow of information and significantly enhancing workflow efficiency. This feature was crucial for maintaining critical communications and handling emergencies effectively. Modern Features: The office now benefits from advanced functionalities provided by Matrix Standard SIP desk phones, including the SPARSH VP510. These features, such as call-back and auto-answer over secure SIP communication, greatly enhance the university’s communication capabilities. The Matrix communication solution allowed the university to both enhance and modernise its communication capabilities, equipping them with advanced, state-of-the-art call features.

There is safety in numbers, or so the expression goes. Generally speaking, several employees working together tend to be safer than a single employee working alone. Even so, some environments require that workers complete their jobs alone, thus presenting a unique combination of security vulnerabilities. The U.S. Occupational Safety and Health Administration (OSHA) defines a lone worker as “an employee working alone, such as in a confined space or isolated location.” We asked this week’s Expert Panel Roundtable: How can security technologies help to protect "lone workers?" 

In the United States, they are called licence plate recognition (LPR) systems. In Europe, the more common term is automated licence number-plate recognition (ANPR). In either case, the systems provide capabilities that can benefit a range of applications from schools to municipalities to parking lots. Newer technologies can even identify vehicle colour, type, make and model. We asked this week’s Expert Panel Roundtable: What's new with licence plate recognition (LPR) and/or automated number-plate recognition (ANPR) systems?

Video storage has come a long way since rooms full of VCRs stored video from an entire system of cameras. Video storage equates to data storage, and there are multiple options ranging from hard disk storage to the cloud to storage on each individual camera using SD cards. Increasingly, cloud-based storage is an attractive option to store video footage conveniently and safely. We asked this week’s Expert Panel Roundtable: How is expansion of video storage capabilities impacting the security industry?