Internet of Things (IoT)

Kaseya, the pioneering provider of AI-powered cybersecurity and IT management software, began its Kaseya Connect 2025 conference in Las Vegas by celebrating its global customer community and unveiling a new set of technology and commercial innovations. Thousands of attendees are connecting and sharing best practices to grow faster, improve service quality, and operate more efficiently – all powered by the company’s flagship AI-powered platform, Kaseya 365. Latest Kaseya 365 platform enhancements The latest Kaseya 365 platform enhancements give IT professionals the tools and pricing With 81% of small businesses worried about IT security and efficiency, they are requiring enterprise-grade security with AI-driven automation to protect more users and devices.  Backed by data from nearly 50,000 customers and millions of endpoints, the latest Kaseya 365 platform enhancements give IT professionals the tools and pricing they need to stay ahead in a rapidly evolving threat landscape. Highlights from Kaseya’s innovation announcements Kaseya 365 Ops – The newest edition to the Kaseya 365 platform applies practical AI to help customers scale efficiently, improve operations, and achieve top-tier service delivery and performance metrics. Early Kaseya 365 Ops customers save an average of 160 hours per month thanks to the platform’s AI capabilities and automation, which equates to the productivity of one additional technician. Kaseya SIEM (Security Information and Event Management) – The new Kaseya SIEM provides a streamlined, unified response system for customers with SaaS Alerts and MDR protection and without the expense of enterprise-grade alternatives. Kaseya SIEM correlates threat data from RocketCyber and SaaS Alerts, combining endpoint and cloud telemetry to deliver unified, faster, and more actionable threat detection. Free-to-Use Hardware – All models of Datto’s backup hardware will be free-to-use for all Kaseya customers, regardless of model or term. This allows Kaseya backup partners to provide a consistent level of service while eliminating upfront hardware costs. Datto ALTO 5 – The return of a 2TB ALTO model to the Datto lineup is being offered at the same monthly cost as the current 1TB model and now includes encryption to bolster security Improve businesses against cyberthreats “As we move forward, innovation is at the heart of everything we do at Kaseya. What we’re unveiling at Connect 2025 delivers on that vision,” says Jim Lippie, Chief Product Officer at Kaseya. “These innovations allow our customers to improve their businesses and fight against growing cyberthreats.”

Colt Technology Services (Colt), the digital infrastructure company, announced an expansion to its multi-award winning On Demand Network as a Service (NaaS) platform with the addition of new features designed to enhance businesses’ cloud services, boost resilience and provide greater autonomy for organisations needing flexibility, security and choice in the dynamic market environment. The three new features - available now - are On Demand Diversity, Dedicated Cloud Ports and new Multi-Vendor ‘Offnet’. Colt’s On Demand NaaS platform Colt’s On Demand NaaS platform gives businesses choice and flexibility, enabling them to consume Colt’s On Demand NaaS platform gives businesses choice and flexibility, enabling them to consume their network services on an agile, scalable, ‘per use’ basis, as they would their cloud services.  Organisations can choose whether to connect via a portal or API; they can add or remove services and capacity, and benefit from real-time delivery for Colt’s on net services. They can also choose between fully flexible ‘by the hour’ billing, or longer subscription models. Colt’s continued commitment The new features are added as part of Colt’s continued commitment to expanding its On Demand NaaS platform to meet the evolving needs of its global customers. On Demand Diversity allows businesses to select different network routes for their Ethernet, Cloud and Internet services using a self-serve ordering system in the Colt NaaS platform. The ability to request access-level diversity ‘on demand’ improves network performance; bolsters resilience and disaster recovery; and supports deeper levels of compliance. Colt’s NaaS platform Cloud Ports are also open now via Colt’s NaaS platform, offering greater scalability for businesses Dedicated Cloud Ports are also available now via Colt’s NaaS platform, offering greater scalability for businesses’ cloud solutions and complementing the hosted cloud capability already live in the platform. Previously, access to cloud services from organisations including AWS, Microsoft and Google was available already in NaaS through shared ‘hosted’ cloud ports, which could be set up quickly via the portal or APIs. Dedicated Cloud Ports feature The new Dedicated Cloud Ports feature offers direct, private connections to the cloud and offering high capacity, reliability and security.  Selecting Dedicated Cloud Ports through the Colt NaaS platform gives businesses an effortless service experience, cost transparency and unparalleled network reach as they can connect to the cloud from millions of locations worldwide. Colt’s own network infrastructure New Multi-Vendor Offnet feature enhances flexibility and efficiency for Colt’s customers The new Multi-Vendor Offnet feature enhances flexibility and efficiency for Colt’s customers, by enabling them to choose from hundreds of carrier partners when they connect a new ‘offnet’ location which is not directly part of Colt’s own network infrastructure.  With many businesses choosing a multi-vendor strategy to best fit their global organisation, Colt’s NaaS platform offers a convenient, fast and cost-effective way to build this infrastructure. Colt cloud consumption model Peter Coppens, VP Infrastructure and Connectivity Solutions, Colt Technology Services said, “Dynamic businesses which adapt to changing macro conditions have a market advantage, so organisations are looking for new ways to build in flex. Colt has brought the “cloud consumption model” to the networking world, enabling customers to break away from the slow, static world of traditional networking." "Colt’s intuitive, self-serve NaaS platform provides this, with flexibility, choice and scale. We’ll continue to expand our fantastic NaaS platform and we’ll develop exciting new features to make life easier for our customers”. Colt digital infrastructure services Colt revolutionised the way businesses provision their digital infrastructure services. Its On Demand platform – launched more than seven years ago - was the earliest, first-to-market iteration of NaaS, providing a simplified, automated self-service platform which cut through complexity and reimagined the ordering and provisioning process. Now, organisations have access through the NaaS portal to: 32,000 Colt-connected buildings and over 275 cloud points of presence across Europe, Asia and North America 130,000 locations served by dedicated fibre (FTTX) Millions of locations delivered via carrier partners in over 180 locations with one SLA, one contract and one contact MEF Naas Excellence Awards 2024 Colt recently secured six wins for its NaaS platform at the global MEF Naas Excellence awards 2024. These are:   NaaS Service Provider of the Year – Global NaaS Service Provider of the Year – Europe SD WAN Service Provider of the Year – Europe Best NaaS Vision - Service Provider Best Services Ecosystem Automation Platform Service Automation Leadership – Europe

Intercede, a pioneering digital identity management company, announced the launch of its latest version of MyID CMS that enables the management of Passkeys with Microsoft Entra ID. Administrators can now use the credentials management system to seamlessly manage FIDO Passkeys on devices including the Yubico YubiKey family of products, that can then be used to securely authenticate to Entra ID protected resources. Integrating Entra ID’s robust FIDO2 The solution enables corps to use seamless, secure authentication methods by combining the strengths The solution enables organisations to use seamless, secure authentication processes by combining the strengths of the Intercede, Yubico, and Microsoft technology platforms. By integrating Entra ID’s robust FIDO2 provisioning API’s with MyID CMS and YubiKeys, enterprises can now implement an end-to-end secure issuance and life cycle management solution for FIDO Passkeys, whether in Cloud or Hybrid Entra ID solutions, manage PKI and FIDO credentials on a single YubiKey, as well as support for using a Passkey as a Derived Credential. Key highlights of MyID 12.14 Entra ID Capabilities Compliance with NIST SP800-63B digital identity guidelines Simplified FIDO passkey issuance and lifecycle management Manage passkeys alongside other credential types such as certificates Applying expiry dates to passkeys – automatically revoke the credential for fixed term workers, or for temporary passkey usage Support for passkeys as a derived credential, compliant with NIST SP800-157 Compliance with NIST standards "This collaboration represents a significant step forward in enterprise credential management," said Allen Storey, Chief Product Officer at Intercede. "Our integrated solution enables customers to issue and manage passkeys at the highest level of security in compliance with NIST standards, making the use of passkeys in high-assurance environments a reality." Implementation of passkey technology with Entra ID Natee Pretikul, Principal Product Management Lead at Microsoft Security, commented: "At Microsoft, we are committed to transforming enterprise security through the implementation of passkey technology with Entra ID." "Our newly developed FIDO2 provisioning APIs, coupled with collaborations with industry partners such as Intercede and Yubico, enable us to deliver comprehensive authentication solutions that can be deployed and managed at scale.” Yubico’s trusted hardware-based authentication The combined solution addresses growing enterprise needs for robust, flexible, and user-friendly Jeff Wallace - SVP Product at Yubico, stated: “By integrating Yubico’s trusted hardware-based authentication in the YubiKey with Intercede’s MyID CMS and Microsoft Entra ID, we are empowering organisations to securely manage the lifecycle of FIDO passkeys with a streamlined, end-to-end solution, that also includes previously available authentication protocols.” Wallace added: “This collaboration ensures enterprises can uphold the highest security standards while simplifying credential management for both cloud and hybrid environments.” Identity verification strategies The combined solution addresses growing enterprise needs for robust, flexible, and user-friendly phishing-resistant authentication systems. By eliminating traditional complexity in credential management, the collaboration empowers organisations to implement more agile and secure identity verification strategies.

Retailers now often find themself in a precarious situation. Profit margins are being squeezed by widespread shoplifting: The Council on Criminal Justice reports that between the first half of 2023 and the first half of 2024, shoplifting reports increased by 24%. Meanwhile, the strategies used by shops to deal with this situation are alienating consumers and affecting total sales. Andy Jassy, the CEO of Amazon, stated during an earnings call that customers are now purchasing more pharmaceuticals from Amazon in response to other retailers locking their cabinets. Media reports This crisis impacts not only the large chains—more than 7,100 retail stores were closed in the U.S. in 2024, a 69% increase from the previous year—but also small, local businesses, whose profit margins are even narrower.  Media reports out of Los Angeles show that small businesses in regions with greater shoplifting rates are more likely to close, and small business owners' job satisfaction and general well-being are negatively impacted by the fear of crime. How to safeguard staff and inventory Unchecked retail theft demoralises staff and makes the store less attractive to customers This is obviously not a sustainable situation. In addition to lowering revenue, unchecked retail theft demoralises staff and makes the store less attractive to customers.  Unfortunately, making customers wait in line to enter a store or locking up toothpaste and deodorant only makes the customer relationship worse. Retailers need to figure out how to safeguard staff and inventory without alienating their customer base—and they need to figure it out fast. Advanced video security A new tool has come to the forefront of this fight: advanced video security. Of course, video surveillance has been used in stores for many years. However, the technology currently being used to reduce retail theft is very different from the outdated analog video systems of the past. With features like cloud-based flexibility and AI-enhanced analytics, this new generation of video surveillance systems has all the advantages of modern technological advancements, while also providing businesses with a competitive edge in the fight against retail theft. Security's new AI video standard Workers are constantly rushing from aisle to aisle in an effort to satisfy eager consumers Although the typical chain pharmacy may appear straightforward to the customer, retailers are aware of how intricate these spaces are. Hundreds or even thousands of shoppers may come and go on any given day, with a larger volume during busy seasons like holidays or special promotional events.  It's common for shoppers to pick up merchandise and put it down in another part of the store, often far away from its original location. Meanwhile, workers are constantly rushing from aisle to aisle in an effort to satisfy eager consumers, particularly during these busy seasons. How much can recorded videos reveal in a busy Using traditional CCTV, managers and security teams can monitor some of this activity, but their viewpoint of events will always be incomplete.  There is a limit to how much recorded videos can reveal in busy, fast-paced customer situations, and even the largest chain stores lack the staff and resources to continuously sort and evaluate all of the data they collect. When more customers are in the store for a special event, there’s also naturally a higher risk of theft. New generation of video security Using machine learning algorithms trained on large amounts of retail-specific data The new generation of video security aims to provide retailers with comprehensive intelligence that covers all aspects of their operations.  Using machine learning algorithms trained on large amounts of retail-specific data, they are focused on predictive actions and can recognise problematic behaviour in real time from raw video footage. AI-powered surveillance For example, if someone entered a store with empty bags but bypassed the cashier and started heading to the exit with a full bag, AI could predict a potential theft before it happens. Instead of just recording the theft, security action could be triggered in the moment. AI-powered surveillance is like an all-seeing security officer, quickly analysing the thousands of variables at play and spotting the warning signs of a possible crime before it happens. This is especially crucial during the holidays and busy shopping periods. Security personnel required to monitor cameras Imagine a chain store with 500 locations and 32 cameras each: that’s 1,600 cameras Cameras with AI can also alert human security personnel of events that would have otherwise been missed. Imagine a chain store with 500 locations and 32 cameras each: that’s 1,600 cameras. Now just imagine the number of security personnel required to monitor all of those cameras – when it comes down to it, traditional security is a numbers game. AI is the differentiator here that will allow retailers to win this game. VSaaS: A new tool to Deter Theft The emergence of Video Surveillance as a Service (VSaaS), a surprisingly under-discussed aspect of the broader SaaS revolution, is an important part of video security’s evolution. VSaaS solutions are especially helpful for chains that require a high level of centralisation and coordination across hundreds or even thousands of locations. In addition to offering action alerts at the shop level, VSaaS offers comprehensive security systems accessible from any location. This gives corporate headquarters access to complete, aggregated insights on all aspects of business operations. Identify the best ways to deploy staff Retail operators are constantly in a state of triage, rushing to identify the best ways to deploy staff This is significant in part because of the importance that social engineering and store layout have in preventing theft. Stores are frequently more busy during specific hours than others, and consumers may congregate in particular areas of the store while others are comparatively empty.  Retail operators are constantly in a state of triage, rushing to identify the best ways to deploy staff and organise inventory while accounting for all of these variables. Cloud-based VSaaS solutions Cloud-based VSaaS solutions help streamline this process by eliminating uncertainty, highlighting blind spots and bottlenecks, and informing retailers of what truly works.  Another regrettable reality is that employees frequently steal from businesses they work at.  Here, too, VSaaS solutions—when combined with sophisticated, integrated access controls—are essential. AI analytics technology Implementation and deployment of VSaaS is also easier and less costly than CCTV Implementation and deployment of VSaaS is also easier and less costly than CCTV. When new AI analytic updates become available, the client software and hardware don’t need to be upgraded, and the onsite technology and cameras also don’t need to be replaced. The AI analytics technology is upgraded in the cloud, enabling faster deployment and implementation of new technology. New VSaaS solutions Theft will always occur at some level; it's just a part of doing business. However, the growth in shoplifting that retailers have experienced in recent years is unacceptable, and if these figures keep rising, the consequences will be disastrous. In a time of dire need for retail, new VSaaS solutions have come to the forefront and are already turning the tide.

March is Women in Security Month, a time dedicated to celebrating and promoting the contributions of women in the security field—particularly in cybersecurity. This observance aligns with Women’s History Month, providing an opportunity to reflect on the progress made and the work still needed to advance gender equity in security. Evolving role of women in security The security industry has witnessed a steady increase in women's participation. According to ISC2 Research in its “Women’s Role in Filling the Workforce Gap” report, women make up an estimated 20 to 25 percent of the security industry. Promisingly, younger generations are entering the profession at higher rates, with 26 percent of working professionals under 30 identifying as women. The security industry has witnessed a steady increase in women's participation The research tells us that women are thriving in a variety of roles, from engineering and system administration to sales, marketing, and project leadership. Key factors driving this transformation include mentorship programs, male allies advocating for gender equality, and cultural shifts recognising the unique perspectives and strengths women bring to security challenges. These efforts are fostering more inclusive environments and ultimately strengthening the industry. The value of diverse perspectives in security Security is not a one-size-fits-all industry—each organisation and facility has unique needs that require varied perspectives. Greater representation of women has introduced fresh approaches to problem-solving, fostering collaboration and driving innovation. By integrating diverse viewpoints, security professionals can create more effective solutions that better address end-user needs. Industry support for women’s professional growth SIA's WISF offers subcommittees such as NavigateHER, SupportHER, and UpLiftHER Organisations like the Security Industry Association (SIA) and ASIS International have established networking platforms and initiatives to support women in security. Events such as the Security LeadHER Conference provide valuable professional development and networking opportunities. Companies are also investing in science, technology, engineering, and mathematics (STEM) initiatives, hands-on training, and recruitment programs to attract more women into the field. Additionally, SIA's Women in Security Forum (WISF) offers subcommittees such as NavigateHER, SupportHER, and UpLiftHER, which provide pathways for engagement and growth. Challenges women in security face Despite progress, challenges remain. Many women still feel it necessary to repeatedly prove their expertise, take on additional informal responsibilities, or carefully navigate workplace dynamics. Imposter syndrome can be another hurdle, even for accomplished professionals. However, women in security are addressing these challenges by setting boundaries, advocating for themselves, and supporting one another through mentorship. By excelling in leadership and technical roles, women are reshaping outdated perceptions and advocating for more inclusive workplace policies. Steps industry pioneers can take To further support women in security, industry pioneers could: Provide targeted professional development and career advancement opportunities. Foster strong, supportive communities that recognise and mentor women. Implement structured mentorship programs that connect experienced professionals with newcomers. Promote workplace flexibility to help employees balance personal and career commitments. Actively challenge biases and advocate for meaningful change within organisations. Advice for women entering the security field Here are key pieces of advice for women considering a career in security: Own Your Expertise – Have confidence in your knowledge and skills. Seek Out Mentors & Allies – Connect with supportive professionals who can guide your career. Build a Strong Network – Join organisations like ASIS Women in Security, SIA Women in Security Forum, or Women in CyberSecurity (WiCyS), and attend industry events to expand your connections. Speak Up & Take Space – Confidently share your ideas and challenge outdated norms. Develop Resilience & Advocate for Yourself – Push past biases, demand the respect you deserve, and negotiate for fair salaries and promotions. Keep Learning & Stay Ahead – Continually build your expertise to stay competitive in the evolving security industry. The future of women in security As the security industry evolves with technological advancements and global changes, opportunities for women will continue to expand. Women are not just participating in the industry’s growth—they are shaping its future. With growing mentorship programs, male allies advocating for gender equality, and ongoing cultural shifts, the focus is no longer just on breaking barriers but on building bridges to new opportunities.

Technology advances in the security industry are transforming the way modern systems are designed and installed. Customers today are looking for greater scalability and flexibility, lower up-front costs, and operational efficiency. Cloud-based software as a service (SaaS) solutions, AI-enhanced tools, and IoT-enabled sensors and devices are increasingly in demand. The traditional role of the systems integrator is evolving as a result. While security integrators have always worked closely with end users, today’s pioneers go beyond installation and maintenance. They align security strategies with evolving business needs, integrating IT, cybersecurity, and data-driven insights into their offerings. A look at the past and present Integrators are often asked to help tailor solutions and provide expertise in IT and cybersecurity Traditionally, systems integrators specialised in installing and maintaining wired physical security systems like CCTV, access control, and alarms. The service model was built around large, up-front investments and project-based installations. However, today customers are seeking comprehensive solutions. They’re looking to wirelessly integrate security infrastructure with cloud-based SaaS systems and IoT devices. While modern systems are often faster to deploy, they’re most effective when supported by ongoing consulting and strategic planning. Integrators are often asked to help tailor solutions and provide expertise in IT and cybersecurity. Data requirements and modern systems  Data requirements have also changed. Modern systems collect vast amounts of data. Advanced analytics, machine learning, and automation are now must-have tools for actionable insights. Security integrators can help end users set up custom dashboards, automations, and continuous system optimisation. Let’s look at some of the specific ways the role of systems integrators is evolving and how to adapt and succeed. Strengthen your IT expertise Integrators with IT expertise can ensure that hardware is optimised and maintained for peak performance The competitive landscape today includes not just security specialists but also IT-focused integrators and SaaS providers. Systems integrators with expertise in traditional physical security solutions plus IT experience offer unique value. They understand the real-world security challenges and opportunities, along with cybersecurity and network best practices. Integrators with IT expertise can also ensure that hardware is optimised and maintained for peak performance. Their experience with legacy systems allows them to offer practical recommendations on cost-effective approaches, such as upgrading or integrating older hardware with new digital solutions. Consider who’s making the purchase decisions Traditionally, security integrators primarily sold to security directors, facility managers, and operations teams. Now, multiple stakeholders may be involved in decision-making. IT teams, CIOs, and CTOs often weigh in on purchase decisions when cloud-based security and SaaS solutions are under consideration. Customers today aren’t just shopping for cameras, access control panels, alarms, and other hardware components. They’re looking for security ecosystems that can integrate with enterprise-wide IT infrastructure and business applications. When working with these different teams, consider outlining the system's return on investment (ROI). How can the solution reduce risk for various departments? Can it help improve operational efficiency or reduce the time required to onboard and train staff? Will it make regulatory compliance easier to manage? Focus on the long-term value for the entire organisation. Take a consultative approach Another way systems integrators are adding value is by offering vertical specialisation Installation fees remain important for many integrators, but there may be additional consultative opportunities to build long-term relationships with customers. Offer services such as roadmap planning, hardware and integration maintenance, training to certify end users on the manufacturer’s product, and cybersecurity services. While cloud-based solutions reduce on-premises maintenance, they don’t eliminate the need for ongoing support and training. Consider offering training opportunities. These can lead to other benefits as well. Better-educated and technically proficient customers are usually more willing to adopt new technologies. They understand the value of these investments and have more confidence that they’ll see results. Another way systems integrators are adding value is by offering vertical specialisation. Healthcare, sports venues, critical infrastructure, education, retail - each specialty has its own set of challenges, partner networks, regulatory restrictions, training needs, and business requirements. Integrators who specialise are uniquely positioned to offer key sector-specific insights that are invaluable to their clients. Embrace the cloud A key growth area for integrators is supporting customers in their shift to cloud deployments. Cloud solutions aren’t a one-size-fits-all solution. Each organisation is evaluating options and deciding whether cloud, hybrid, or fully on-prem solutions are the right fit for its unique needs. A key growth area for integrators is helping clients in their shift to cloud deployments Helping customers navigate and adopt cloud or hybrid solutions opens new opportunities to expand your business and deepen your relationship with your customers. Systems integrators who sell cloud solutions have the opportunity to add new layers to services for more value for customers. With a cloud solution that's easy and fast to deploy and managed and maintained by the provider, you can reduce overhead costs, staff training, and truck rolls via remote customer support. These benefits also allow you to spend time developing greater expertise in your customers’ processes. Using this knowledge, you can tailor your services towards potential productivity gains for your customers and turn them into additional sales. You ensure that your customers get the most out of the technology that’s available and that they have already purchased. Highlight your focus on cybersecurity Cybersecurity is no longer solely an IT department's responsibility. While dedicated IT security teams may still handle broader network defense, integrators play a crucial role in securing access control, surveillance, and IoT devices within a security framework. If unsecured, these devices can provide an entry point for cyber criminals to gain access to an organisation’s network. Cybersecurity is no longer solely an IT department's responsibility To best protect end users from cyberattacks, choose physical security systems with built-in security and privacy-by-design features. Help customers implement best practices to ensure their entire ecosystem is designed, built, and managed with end-to-end security in mind. Once implemented, work with your manufacturers, consultants, and end users to ensure that vulnerabilities are identified and mitigated. Every person on the network plays a role in keeping cyber threats at bay. Lean into the power of partnerships In today’s complex and dynamic security landscape, choosing the right technology partners is crucial. Ask potential partners to share their technology roadmap, and how you can offer feedback or participate in discussions about industry trends. Ideally, your partners will have a program in place to get input from integrators and end users, so they can develop products that are designed to address their most pressing issues and concerns. Your manufacturer partners should be working to help identify the evolving needs of customers and communicate these insights to systems integrators. Seek partners who actively support integrators to understand how security is evolving In addition to a good experience for the end user, strong manufacturer partners also offer solutions to streamline and automate workflows for integrators. It should be easy to order and check your shipping statuses online, for example. These are simple things that save you time and demonstrate your partner’s care for your business. Seek partners who actively support integrators to understand how security is evolving. While training is often offered on-site, some companies are now also offering blended learning models so integrators and their technicians can reduce classroom time and stay out in the field. Evolution is an opportunity Security integrators with traditional physical security expertise remain indispensable because they understand real-world risks and regulatory requirements. They can provide hands-on system deployment and optimisation. Now, there are new opportunities to build long term customer relationships. As the physical security industry undergoes this profound shift, adaptation is key. By embracing cloud and hybrid solutions, integrators can unlock new revenue streams, enhance customer relationships, and stay ahead of technological advancements. With the right partnerships and a forward-thinking mindset, systems integrators can navigate this transformation and take advantage of new opportunities being presented by evolving technology.  Leverage your deep industry experience while upskilling in cloud, cybersecurity, and IT. The strongest approach is for end users, systems integrators, IT specialists, and manufacturers to work together to navigate industry changes.

For all the emphasis on cloud systems and centralised servers at ISC West, a lot of innovation in security video systems is happening at the edge. New advancements inside video cameras are boosting capabilities at the edge, from advancements in processing power to artificial intelligence (AI) and machine learning (ML) algorithms that can now be deployed directly on the cameras or edge devices. Advancements in AI algorithms The progress of video systems becoming smarter at the edge is driven by the need for real-time insights, lower latency, bandwidth efficiency, enhanced privacy, and improved reliability.  Advancements in edge computing hardware and AI algorithms are enabling a range of intelligent video applications across various industries, including physical security. Smarter functionality at the edge is a benefit of new computer systems-on-chips (SoCs) that are driving new heights of performance for today’s cameras.  Axis Communications’ ARTPEC-9   Axis Communications’ new ARTPEC-9 SoC offers advanced video compression to reduce bandwidth Axis Communication’s new ARTPEC-9 system-on-chip (SoC) offers advanced video compression to reduce bandwidth and storage needs. With a low bitrate, the SoC helps deliver high-quality imaging with outstanding forensic detail. ARTPEC-9 also offers enhanced deep learning capabilities to allow users to leverage the latest video analytics and accelerate the implementation of AI technology. Axis maintains control over all aspects of the chip’s development to ensure high quality and cybersecurity. Among the benefits of ARTPEC-9 are better AI and deep learning, better image quality, better cybersecurity, and AV1 license-free video compression (see below). Hanwha Vision’s Wisenet 9 Hanwha Vision has launched Wisenet 9, its most advanced AI-powered System on Chip (SoC). Wisenet 9’s enhanced edge AI capabilities increase performance as the volume and complexity of security threats demand real-time, accurate analysis. By elevating edge-device performance, AI empowers systems to quickly analyse vast amounts of video data and discern crucial patterns and anomalies. A key differentiator driving Wisenet 9 is deployment of two Neural Processing Units (NPUs), which improve performance three-fold compared to Wisenet 7, the previous SoC generation. While one NPU handles image processing, the other focuses on object detection and advanced analytics. This dual NPU concept was introduced to ensure video quality and analytics have independent resources, thus preventing one function from impacting the performance of the other. The latest from Ambarella Ambarella is a supplier of edge AI systems-on-chips to multiple video camera manufacturers Off the ISC West trade show floor in a nearby meeting room, semiconductor company Ambarella demonstrated how it will continue to push the envelope of what is possible with generative AI at the edge. Ambarella is a supplier of edge AI systems-on-chips to multiple video camera manufacturers and recently achieved the milestone of 30 million cumulative units shipped. The demonstrations highlight Ambarella’s ability to enable scalable, high-performance reasoning and vision AI applications across its ultra-efficient, edge-inference CVflow 3.0 AI SoC portfolio. The company’s DeepSeek GenAI models run on three different price/performance levels of its SoC portfolio. In addition to advancements in GenAI processing at the edge, Ambarella integrates image processing, encoding and system-level functions into all its AI SoCs. New standard for video encoding: AV1 AV1 compression is a next-generation video coding technology that offers significant improvements in compression efficiency and video quality, especially at lower bitrates. Its royalty-free nature positions it as a crucial codec for the future of internet video. AV1 compression is a next-generation video coding technology. Axis Communication’s ARTPEC-9 chip now supports the AV1 video encoding standard. By embracing this standard, which is new to the physical security market although it was introduced in 2018, Axis sets the stage for AV1 compression to eventually become the industry standard, replacing H.264 and H.265. Network video transmission AV1 is an open-source, license-free coding format designed mainly for efficient network video transmission AV1 is an open-source, license-free coding format designed specifically for efficient network video transmission. It delivers high-quality video at low bitrates, reducing bandwidth consumption and storage costs. The codec was developed by the Alliance for Open Media (AOM), a nonprofit organisation founded in 2015 by Google, Intel, Amazon, Microsoft, Netflix, and Mozilla (among others), to provide open-standard, next-gen video coding technology. AV1 is ideal for cloud solutions—making streaming applications more robust, scalable, and capable of delivering real-time insights. Now the ARTPEC-9 chipset brings these benefits to the surveillance industry, and AV1 is currently supported by AXIS Camera Station. Providers of major video management solutions (VMS) such as Genetec and Milestone will be adding support for AV1, with further developments already underway. More intelligence at the edge Intelligence inside video cameras comes from the processing power and algorithms that enable them to perform tasks beyond simply capturing and recording images. This "intelligence" allows cameras to analyse the video stream in real-time, identify objects, detect events, and make decisions or provide alerts based on what they "see." New and improved SoCs are driving performance improvements at the edge. The increasing power of embedded processors and advancements in AI are continuously expanding the capabilities of intelligent video cameras.

AI has the potential to enhance the usability of traditionally complex access control and physical security systems. The application of AI (artificial intelligence) within access control is still relatively new, but rapid advancements in generative AI are already transforming how security systems operate. acre security is driving the deployment of generative AI in access control through its acquisition of REKS earlier this year. REKS is a purpose-built generative AI solution designed specifically for acre’s access control platform. Unlike generic AI tools, REKS understands both system and security-specific terminology, allowing users to ask natural-language questions like, “Show me all access denied events at a specific location,” and receive instant results. AI workflows and AI agents “We're starting to see how AI workflows and AI agents, that leverage language models, can potentially be used in conjunction with access control to create new, automated processes around false alarm reduction, system configuration, report generation, data analysis, threat detection, and in-system customer support,” says Adam Groom, Director of Business Development, AI Development Team, acre security. “We expect AI-driven capabilities to evolve rapidly, but the full range of benefits will depend on continued development and real-world application,” he adds. Integrate AI-driven capabilities acre’s ability to integrate AI-driven capabilities across the company’s product portfolio positions The best way to think of REKS is as an acre access control expert you can talk to, says Groom. “As AI adoption grows in security, REKS will expand its capabilities, making access control more usable and more efficient.” Groom says acre’s ability to integrate AI-driven capabilities across the company’s product portfolio positions the company as a pioneer in next-generation physical security. “These features will add long-term value by enhancing usability and operational insights across various segments,” says Groom. “Work is already under way to incorporate REKS into acre access control, and we’ll evaluate other integration opportunities in the future.” REKS' AI capabilities According to acre, REKS simplifies daily operations, automating routine tasks, and delivering real-time, actionable intelligence. With REKS' AI capabilities, users can interact with the system to retrieve more detailed insights and actionable information from their acre access control system. “This eliminates the need for complex reports, navigating drop-down menus, or manually reviewing logs,” says Groom. “It significantly enhances efficiency and usability for security professionals.” Enhancing productivity and customer satisfaction Key concern is ensuring that system configuration, enactment, and servicing remain within their scope  For integrators, the key concern is ensuring that system configuration, implementation, and servicing remain within their scope of expertise. With REKS, that doesn’t change — but the process becomes significantly faster and more efficient. Instead of manually configuring every panel, input, and output — a traditionally time-consuming task — REKS enables integrators to use natural language commands to streamline setup and adjustments, says Groom. This eliminates tedious steps and dramatically improves operational efficiency, allowing integrators to deploy and fine-tune systems with greater speed and accuracy, ultimately enhancing both productivity and customer satisfaction, he adds. Cloud-enabled ecosystems “We are committed to helping organisations modernise their security infrastructure by transitioning from legacy systems to cloud-enabled ecosystems at their own pace — ensuring minimal disruption while maximising value,” says Groom. “By integrating AI-driven capabilities, we enhance usability and deliver deeper operational insights across all segments.” “Security’s future isn’t about forcing change — it’s about empowering choice,” adds Groom. “Whether staying on-prem, migrating to the cloud, or adopting a hybrid model, we plan to provide a seamless, zero-disruption transition, prioritising interoperability, automation, and security at every stage.” Generic AI tools AI must be purpose-built for security applications because security demands precision, reliability, and context-aware decision-making, which only focused AI offerings like REKS bring to the table, says Groom. In contrast, generic AI tools, like ChatGPT, are designed to perform a wide variety of tasks, like how humans can learn and do many different things. Instead, purpose-built AI is built to do just one specific function. “REKS adds specially designed artificial intelligence to our access control solutions to enhance both intelligence gathering and the user experience,” says Groom. New applications in access control The integration of generative AI into acre's access control platforms and their broader portfolio A new AI development team will lead AI initiatives at acre, driving the integration of generative AI into acre's access control platforms and their broader portfolio.  This team will seek to push boundaries in applying AI to new applications in access control, intrusion detection, and beyond, empowering security professionals to interact with their systems in a smarter, more intuitive way. But don’t worry, AI will not take the human element out of security entirely. AI human capabilities “The reality is that AI will improve upon human capabilities because it is a versatile tool that supports and strengthens security operations, not a replacement for human decision-making,” comments Groom. “It helps operators process large amounts of data quickly and detect patterns that might be missed otherwise.” Rather than removing the human element, AI allows security teams to work more efficiently by automating repetitive tasks and providing actionable data, enabling professionals to focus on critical responsibilities. {##Poll1743085396 - What is the biggest challenge you face with your current access control system?##}

The practice of executive protection changed forever on Dec. 4, 2024, when UnitedHealthcare CEO Brian Thompson was shot outside a Manhattan, New York, hotel.  The shocking event raised awareness in board rooms around the world about the need for, and challenges of, executive protection. Questions followed immediately, including why was the high-level executive not protected? Combination of risk and reward  UnitedHealthcare’s stock price has gone down more than 20% since the shooting The event also highlighted what is at stake for companies, extending beyond the safety of executives and impacting many factors, even including a company’s stock price. UnitedHealthcare’s stock price has gone down more than 20% since the shooting, equating to tens of billions of dollars. “Companies are considering the combination of risk and reward like never before when it comes to executive protection,” says Glen Kucera, President of Allied Universal Enhanced Protection Services. “What are the chances this could happen? Before Dec. 4 many thought it was zero. And what are the financial implications for a company if it happens? Executive protection is a small investment to protect against a worst-case scenario.” Evaluation of an executive protection  Before the UnitedHealthcare shooting raised awareness, fewer than 50% of executives had protection. But concerns that previously fell on deaf ears now have the full attention of companies, says Kucera. “Boards of directors are having to figure this out,” he adds. “They may not have executive protection, but now they have to do it.” A threat assessment, conducted by a company such as Allied Universal, provides an independent evaluation of a company’s executive protection needs. The assessment evaluates factors such as an executive’s travel habits, the safety of their home, etc. Does the executive need protection 24/7, or just when they travel into more dangerous areas? Risks increase related to corporate earnings Sometimes, cases increase the need for executive protection, such as an internal threat In assessing threats, security professionals also look beyond the individual to consider the safety of a corporate facility, for example. “Is there a visual deterrent, controlling who comes and goes?” asks Kucera. “If there is good security, it all ties together. We do home assessment, facility assessment, route assessment, and travel assessment as needed.” Sometimes, circumstances increase the need for executive protection, such as an internal threat. Timing is a factor, and risks increase related to corporate earnings releases, new product announcements, and corporate layoffs or consolidation. Monitoring social media tracks shifting threats that impact the need for executive protection. UnitedHealthcare shooting  “He didn’t have it and probably didn’t think he needed it,” comments Kucera about the UnitedHealthcare executive who was gunned down in the streets of New York City. “He was staying at the hotel across the street and was used to walking down the street every day.” “Sometimes executives want to preserve their privacy and be able to walk down the street,” says Kucera. “Getting protection can be seen as a sign of weakness. Some CEOs in the past have said they just didn’t want it.” However, the UnitedHealthcare shooting raised the stakes of the need for more vigilance. “The bottom line is you have to yet beyond objections and make the investment to protect against a worst-case scenario,” says Kucera. Anti-capitalist sentiment in the general population An internal police bulletin warned of an online hit list naming eight executives and their salaries Threats to executives sometimes arise from anti-capitalist sentiment in the general population about perceived inequalities in wealth and power. Executives provide symbolic targets for anyone who fights the system, and social media has amplified the voices of those who oppose capitalism.  For example, a "Most Wanted CEO” card deck seeks to shine a spotlight on "titans of greed." Also, in the aftermath of the UnitedHealthcare shooting, CEO "wanted" posters appeared across New York City, threatening various executives of large companies. An internal police bulletin warned of an online hit list naming eight executives and their salaries. Careful monitoring of social media posts Careful monitoring of social media posts and other sources enables executive protection professionals to analyse data and separate the dangerous threats from the merely negative ones. Sadly, positive support of the UnitedHealthcare shooting was expressed by the 300,000 or so followers of the shooter, who became a celebrity of sorts. A huge outcry of negative sentiment toward the insurance industry led to fear that copycat incidents might occur. “There has been an unprecedented amount of positive support for committing murder,” commented Kucera. Executive protection requests HR executives can be at risk, especially at a time of layoffs or consolidation “Let’s face it, there has been a lot of controversy, from COVID to the Middle East crisis, to the political campaign, and there is negativity on both sides,” says Kucera. “People have opportunities to pick sides, and there is a lot of sentiment going both ways, and there is a small percentage of people who will act aggressively.” Executive protection requests now extend beyond the CEO to include others in the management ranks of companies. Basically, any public-facing executive is at risk, including anyone who makes statements to the press. Human resource (HR) executives can be at risk, especially at a time of layoffs or consolidation.   Private information on the Internet Typically, an executive is assigned a single armed operative for protection. The firearm serves primarily as a visual deterrent that hopefully makes a potential perpetrator think twice. “When they plan an event like this, their expectation is that it will be a soft target,” says Kucera. “If there is an officer, it gives them pause.” Controversial or high-profile CEOs are typically protected 24/7, including when they travel with their family. Adding risks is the fact that private information is now posted on the Internet, including where an executive lives and where their children go to school. Internet monitoring  Internet monitoring also includes the “dark web,” which includes sometimes dangerous information “We offer social media monitoring, and we advise them to be more careful with what they post,” says Kucera. “We monitor reactions to posts including any that might be threatening. We watch social media carefully if a company announces earnings or a change in their service or product offering.” Internet monitoring also includes the “dark web,” which includes sometimes dangerous information that is intentionally hidden and requires specific software, configurations, or authorisation to access.   Own layer of protection Public and government officials can also come under fire in a variety of scenarios. FEMA officials faced threats after the recent floods in the Southeast, for example, among other situations where perceived unfair treatment promotes thoughts of retribution.  Although government agencies have their own layer of protection, there are instances when they call on companies such as Allied Universal for additional help.  Ad hoc protection for various executives In the aftermath of the UnitedHealthcare shooting, calls to Allied Universal’s Command Centre increased by 600%, reflecting requests for ad hoc protection for various executives.  These requests are in addition to the company’s business providing “embedded” operatives that travel with executives all or some of the time. On that side of the business, requests for services are up probably 300%, says Kucera. {##Poll1742194323 - Has the recent increase in violent threats changed your company's view on executive protection?##}

Omnilert, a pioneer in AI-driven safety solutions and AT&I Systems, announced that Amerant Bank has chosen Omnilert’s AI technology to help bolster the security at all of its locations in Florida. AT&I Systems, a longtime security partner of Amerant Bank, was chosen as the security integrator. Omnilert’s software, which recently received the full SAFETY Act Designation by the U.S. Department of Homeland Security (DHS), will be integrated into more than 160 existing Amerant Bank cameras to provide advanced 24/7 surveillance with automated response capabilities. Key layer of security “Omnilert technology has become a key layer of security that can transform traditional surveillance capabilities and ensure a fast, robust and automatic response in an emergency,” said Dave Fraser, CEO of Omnilert. “With our software running non-stop in the background, Amerant can focus on carrying out their daily business knowing their workers and patrons are being kept safe from harm.” New and innovative ways to enhance the safety “At Amerant Bank, we are always looking for new and innovative ways to enhance the safety of our bank locations, and Omnilert’s AI technology will be an important part of our overall security infrastructure,” said Orlando Gonzalez, Head of Corporate Security at Amerant Bank.  “Integrating the software into our existing cameras made the installation quick and seamless, and once installed, it transformed these cameras into powerful, intelligent surveillance devices that are constantly detecting potential threats.”

RGB Spectrum™, a pioneer in mission-critical video solutions for real-time decision support, announced that the City of Norman, Oklahoma, has selected the company to deliver a video processing and control system for its new Traffic Management Centre (TMC).  This innovative display approach will replace the traditional front-of-room screen with personal console-based video walls, setting a new standard for operational efficiency. RGB Spectrum’s Zio® 4000 series New system redefines what’s possible in compact, efficient traffic management environments Designed in partnership with global engineering and design firm Stantec, the new system redefines what’s possible in compact, efficient traffic management environments.  At the core of the deployment is RGB Spectrum’s Zio® 4000 series video processor, XtendPoint® KVM-over-IP, and RGB Rack PCs, enabling seamless, customised workflows to operators. Norman’s commitment “Norman’s commitment to cutting-edge technology ensures we can effectively monitor traffic patterns and enhance safety for all who live, work, and travel through our city,” said David R. Riesland, City Transportation Engineer, City of Norman. “This project has been over 15 years in the making, and it’s incredibly rewarding to see that long-time vision finally become reality. We’re excited to partner with RGB Spectrum to implement a best-in-class solution that supports our mission.” Five discrete networks The new 2,300 square-foot facility will be transformed from a shell space into a highly functional centre, including three offices, an operations room, and an IT room. Within the operations space, four operators oversee five discrete networks—ranging from ATMS/ITS and enterprise to public safety, security, and web administration—through a fully distributed architecture. Each operator will have access to five dedicated Rack PCs located remotely in the IT room, allowing for quiet, clutter-free workstations and centralised maintenance. RGB Spectrum’s XtendPoint KVM The upper displays at the station serve as “videowalls,” dynamically combining a mix of sources Using RGB Spectrum’s XtendPoint KVM-over-IP with multiviewing capability, operators control and interact with any PC across any network from their consoles. The upper displays at each station serve as personalised “videowalls,” dynamically combining a mix of sources. Each operator can mirror a common display layout or configure their own unique, task-specific view.  RGB Spectrum performance and adaptability In total, any operator can control and view any or all of the 20 Rack PCs, providing a flexible and resilient operations environment. Whether deploying a centralised videowall or a decentralised, operator-specific layout, RGB Spectrum delivers the mission-critical performance and adaptability that modern traffic management centres demand.

Encore Atlantic Shores is a residential complex of 240 luxurious townhomes for ages 55 and over in Eastport, New York. Completed in 2011, the site boasts an 11,800 square foot clubhouse, with amenities such as a fitness centre, heated indoor pool, whirlpool spa, multi-purpose ballroom, cardroom and clubroom with billiards, tennis courts and an outdoor putting green. The complex required an update to their legacy security system, so they reached out to CWC Security to specify a new and modern solution for their site. Paxton’s Net2 access control system Paxton’s Net2 access control system due to its flexibility to integrate with multiple other systems CWC Security, based in Melville, New York, specialises in designing, installing, and monitoring state-of-the-art security systems that offer comprehensive protection for residential and commercial spaces. They chose Paxton’s Net2 access control system due to its flexibility to integrate with multiple other systems that were already on Encore’s network. Paxton, the security technology manufacturer, designs and develops access control systems, video intercom products, IP cameras, and wireless door handles that are installed and used globally. Requirement Encore Atlantic Shores needed to update all internal and external entry and exit points on the premises, including their access-controlled gates to allow flexible access permissions. Additionally, multiple areas of the site were on different internet networks, which needed to be managed from one central location. There is a clubhouse that also required permission-based access for summer residents who are not members of the clubhouse but need access to the pool. The property manager utilises Net2 software to provide temporary access rights during these times for different members. The site’s pool management personnel also require separate access to the basement for equipment storage. Solution Net2 is Paxton’s networked access control system that can be administered using one or more PCs Michael Pittakas, owner of CWC Security, presented Encore Atlantic Shores with Net2 as a solution. Net2 is Paxton’s networked access control system that can be administered using one or more PCs and can be monitored and managed from a central location. The software is designed to easily integrate with other security systems. This made it straightforward to run alongside the sites existing systems and further streamline security for their staff and residents alike. Net2 now secures all primary entry points to the complex, with keyfobs provided to residents to access the front gate. For deliveries and garbage collection, the rear gate is also controlled via the Net2 software. This enables Erin Stewart, the Property Manager, to open the gate for these vehicles when needed. Video intercom system Michael said: “The front and rear gates are relay controlled, so we utilised triggers and actions within Net2 to provide access.” “We also integrated Net2 with the existing video intercom system at the front gate so that non-residents call the security booth before they can enter the premises. This is then recorded as an event in the Net2 software.” Result Erin at Encore Atlantic Shores has been very pleased with the Net2 system and CWC’s service Since the installation took place, Erin at Encore Atlantic Shores has been very pleased with the Net2 system and CWC’s assistance and support. Michael explained “I showed Erin how to create schedules, control the property via the Net2 software, and setup the correct access permissions.” Erin said: “We find Net2 to be the perfect fit for our needs at Encore Atlantic Shores. The software is user-friendly, reliable, and customisable. Having the ability to program keyfobs with different access levels has been a tremendous help with vendors who may need access during hours with limited staff. The reporting ability gives you a record of who and when someone uses a keyfob to enter the Clubhouse.” Setup of a Net2 system CWC, a Silver Paxton Partner, commissioned the site via the Paxton Installer app’s commissioning feature. This makes the setup of a Net2 system simpler and faster than ever before, as it saves installers from having to write down the products’ serial numbers to add them into the Net2 software afterwards.

In the physical security marketplace, artificial intelligence (AI) has evolved beyond the novelty phase. The emphasis has now shifted to the more practical aspects of implementing AI technology. That a system implements AI is no longer impressive in and of itself. The question becomes: What can this AI system do for me? How can it improve my physical security stance? We asked our Expert Panel Roundtable: How is artificial intelligence (AI) transforming physical security?

In many cases, architectural design and layout dictate optimal placement of security devices like cameras, access control readers, and sensors. Poor design can lead to blind spots, reduced coverage, and ineffective surveillance. However, planning that involves all the various stakeholders can maximise both security and design elements. We asked this week’s Expert Panel Roundtable: When are building design and physical security systems complementary? When are they at odds?

Physical security technologies are a prominent tool used by correctional facilities to provide a safe, secure, and controlled environment for staff, inmates, and the wider community. Among several functions, security technologies are used to prevent unauthorised access, to detect contraband, to monitor inmate movements and activities, and to protect staff. For security technology manufacturers, integrators and consultants, the corrections market presents distinctive challenges. We asked our Expert Panel Roundtable: What are the unique aspects of the corrections market, and how should the physical security industry adapt?