Incident Management - Round table discussions

The hospitality industry drives economic growth and development by creating jobs, generating revenue, and initiating a ripple effect to improve profitability throughout the supply chain. The hospitality industry includes a vast number of small businesses, including hotels and restaurants. But what are the security challenges of these businesses, and how is the security marketplace serving those needs? We asked this week's Expert Panel Roundtable: How can technology address the security challenge...

By linking human resource (HR) systems to physical security, access control systems can automatically update permissions based on employee changes, such as promotions, terminations, or department transfers. In fact, connecting HR and information technology (IT) systems to physical security can provide many significant benefits in terms of access control, incident response, compliance, cost savings, and employee experience. We asked this week’s Expert Panel Roundtable: How can organisations...

Manufacturers make things. That hasn’t changed. Manufacturers today still produce finished goods from raw materials using various tools, equipment, and processes. What is evolving is a greater emphasis among manufacturers on understanding and meeting customer needs. In the security industry and elsewhere, the role of a manufacturer is expanding from a purely production-focused function to one that embraces technology, prioritises adaptability, expands service offerings, and caters to a mor...

When it comes to preventing theft and ensuring overall safety, technology offers a robust toolkit for retail stores to enhance security in several ways. From intelligent surveillance systems to RFID tags used to avoid shoplifting, today’s retail and loss prevention strategies are more effective than ever. Beyond security, the newer technologies can also provide benefits related to merchandising, inventory control, customer service, and the list goes on. The combination of abundant data and...

There is a bright outlook for trade shows in 2024. In particular, ISC West has recently become the must-see event in the security marketplace. ISC West will take place April 9-12 at the Venetian Expo in Las Vegas. In addition to providing access to a wide range of technological innovations, the show also serves as a platform to introduce new products and services. As the industry counts down to the big exhibition, we asked this week’s Expert Panel Roundtable: What will be the big news...

Ideally, every new product or technology serves a need in the market, but not all new products are created equal. The impact of some new technologies is so profound that they make us rethink our preconceptions and may create a total transition in the broader market. These are the technologies we call “game changers” because they prompt a significant shift in the current manner of doing or thinking about security. We asked this week’s Expert Panel Roundtable: What current techno...

Video surveillance has been a dominant factor in the casino market since the 1950s when video replaced the use of elevated walkways that allowed casino security personnel to monitor the gaming floor from above. As technology continues to evolve, we can expect to see more innovative uses of video in the casino market. Beyond video, other technologies are also transforming the casino experience. We asked this week’s Expert Panel Roundtable: How are new technologies impacting the casino surve...

There is safety in numbers, or so the expression goes. Generally speaking, several employees working together tend to be safer than a single employee working alone. Even so, some environments require that workers complete their jobs alone, thus presenting a unique combination of security vulnerabilities. The U.S. Occupational Safety and Health Administration (OSHA) defines a lone worker as “an employee working alone, such as in a confined space or isolated location.” We asked this we...

Headlines of violence in our schools are a reminder of the need to keep educational institutions safe. In fact, if there is a positive aspect to the constant bombardment of headlines, it is that it keeps our attention perpetually focused on how to improve school security. But what is the role of physical security systems? As the new school year begins, we asked this week’s Expert Panel Roundtable: Are schools safer because of physical security systems? Why or why not? 

Historically, the emphasis of security systems has been on reactivity, whether it’s providing video evidence of an incident or data to support a resulting investigation. Reactivity is core to impactful security, but increasingly, systems are also seeking to be more proactive. A proactive system seeks to prevent events from happening in the first place, thus mitigating the harm to an organisation, and making the need for a reactive response moot. We asked this week’s Expert Panel Roun...

The role of the integrator/installer in the physical security marketplace is shifting as technologies evolve and applications expand. Integrators are being faced with a need to augment their expertise both in a wider range of systems and deeper into the specifics of each increasingly complex technology. At the end of the day, it falls to the integrator/installer to ensure a system performs as promised, however much a consultant or even a manufacturer might be involved in the process. We asked th...

Deployed across a wide range of devices, the Internet of Things (IoT) collects data to help business owners make decisions on a macro scale as well as at a granular level. The IoT is a network of physical devices embedded with sensors, software, and network connectivity that allows them to collect and share data. We called on this week's Expert Panel Roundtable to comment on the intersection of the IoT and physical security. We asked: How is the Internet of Things (IoT) increasing the effectiven...

Risk is a core concept in the practice of physical security. However, the risk is not always assessed effectively. Ideally, an organisation's appetite for risk guides its security strategy and action planning to the minutest detail, including buying decisions for security equipment and systems. We asked this week's Expert Panel Roundtable: How does the concept of risk influence buying decisions in the security market?  

A sad irony in the physical security industry has been the lax attention paid historically to the cybersecurity elements of our industry’s systems. However, the picture has improved starkly in recent years as manufacturers have stepped up to meet the cybersecurity challenges and awareness of the issue has become much higher. We asked this week’s Expert Panel Roundtable: What's new in cybersecurity for physical security systems?

Every security system is unique, of course. Specific to each installation are the problems the customer and the integrator may experience along their journey. However, given the installation of hundreds of physical security systems, there are commonalities that occur. We asked this week’s Expert Panel Roundtable: What are the major pain points when installing a physical security system?

The upcoming ISC West trade show in Las Vegas will offer innumerable networking and learning opportunities for attendees. Manufacturers will take the opportunity to promote their businesses and showcase products and services to a targeted audience. Best of all, the event will be "in person," an advantage we should never again take for granted. We asked this week's Expert Panel Roundtable: What big announcements do you expect at ISC West 2023?

There’s always more to talk about in our Expert Panel Roundtable discussions, and we appreciate the variety of opinionated responses offered throughout the year. Looking back at 2022, we found several random and uncategorised Expert Panel responses that were not previously published. We have rescued these responses from our cutting-room floor and present them here in the interest of generating even more discussion.

As cloud-based systems become more common, Video Surveillance as a Service (VSaaS) is becoming mainstream in the physical security marketplace. There are certainly benefits for manufacturers and end users, but we asked our Expert Panel Roundtable to focus on the benefits to the dealer channel. We asked this week’s Expert Panel Roundtable: What is the impact of video surveillance as a service (VSaaS) on security integrators?

For decades now, usernames and passwords have been a critical, and highly visible, element in data protection and cybersecurity. However, the use of passwords is a far-from-perfect approach to protecting access to computer systems. Nowadays, newer, more sophisticated forms of user identification and authentication have emerged on the scene. We asked this week’s Expert Panel Roundtable: Is the password on the brink of extinction in physical security? Why or why not?

Connectivity is literally the difference between products operating individually and those combined into a more powerful system. Many of the devices that connect today’s security products reflect mature technologies that have been proven over time. However, innovation is also driving the need for new approaches to connectivity and networking. We asked this week’s Expert Panel Roundtable: What are the new developments in networking and connectivity for security?

Machine learning refers to the evolving ability of computer systems to learn and adapt without following explicit instructions. It essentially involves the use of algorithms and statistical models to analyse and draw conclusions from patterns in data. In the security industry, when it comes to buzzwords, artificial intelligence (AI) has a higher profile than the more specific related term, although machine learning is a better description of tools that are gaining popularity in physical security...

The Metaverse sounds like the plot of the latest summer action movie. In reality, it’s a technology - or, more accurately, a group of technologies - that will likely have a transformational impact on a host of markets. For security, the Metaverse has an extensive list of needs. It also presents some opportunities. We asked this week’s Expert Panel Roundtable: What does the Metaverse mean for security?

The Internet of Things (IoT) is driving innovation in the security marketplace, just as it is in almost every other market. IoT devices, also known as ‘edge devices’, provide sensing, processing ability, software, and other technologies to connect and exchange data. The most common edge devices in the world of IP security are video cameras, which are becoming more intelligent and capable of processing the data they collect. We asked this week’s Expert Panel Roundtable: How are...

The buzzwords in security provide a decent parallel to the technology advancements in our industry. Over the years, our language has evolved to encompass new concepts that have transformed our business. Buzzwords can sometimes be dismissed as overblown compared to the current state of the technology, or even as marketing hype. But the language we use to describe the industry’s technologies often reflect our changing marketplace. Sometimes the challenge is keeping up with the latest buzz. W...

The price of a security system and the value it provides are two different things. For end users, the objective is to minimise price, while maximising value. A system may both have a higher price and provide greater value, but not always. Because customers want to pay as little as they can, it is necessary to make a case that a system provides the best possible value, whatever the cost. We asked this week’s Expert Panel Roundtable: How can customers go beyond price to maximise the ‘...

The last regularly scheduled spring ISC West trade show was held in 2019. The show returned last year with a rescheduled event in the summer, and attendees were largely pleased with the offerings. However, the ‘real’ ISC West, in the spring in Las Vegas, Nevada, will resume a decades-old tradition in 2022 that has been a major driver of industry market growth and innovation. The show is also an annual reunion of sorts for the security industry, and we are all ready for a reunion! We...

Supply chain issues have plagued the economic recovery during and after the COVID-19 pandemic, and the problems show every indication of persisting for months or even years to come. Supply chain challenges have impacted the security marketplace in many ways, reflecting the breadth and variety of products needed to secure people, facilities, and assets. Wondering about the specifics of that impact, we asked this week’s Expert Panel Roundtable: How does disruption of the global supply chain...

Environmental concerns and ‘green’ initiatives have been gaining steam recently with increasing attention to issues, such as climate change and the drive to ‘net zero’ emissions. Sustainability has not historically been a big concern in the physical security market, but the times are changing. We asked this week’s Expert Panel Roundtable: How can the security industry be more environmentally friendly and contribute to sustainability?

The death of Michael Brown at the hands of police in Ferguson, Missouri, in August 2014, highlighted to the public, the importance of body-worn cameras. There was no bodycam footage of the Ferguson tragedy. Arguably, it would have shed additional light on the shooting. Since then, body cameras have become a tangible legacy of Ferguson, Missouri. Bodycam footage is seen as providing greater accountability and ensuring an impartial record that can support, or debunk, any claims of police miscondu...

A new generation of security professional is waiting in the wings. They will be faced with unprecedented challenges, as they seek to transform the security marketplace to the ‘next level’. Technology changes ensure the market will be very different 10 years from now and the fresh labour pool will need to be able to meet the host of new challenges. We asked our Expert Panel Roundtable: What exciting career opportunities in the security industry await the next generation?