Incident Management

The Federal Public Service Policy and Support (BOSA), a key component of Belgium’s federal administration, with support from Cryptomathic, a global pioneer in data security and cryptography, has successfully launched one of Europe’s first digital identity wallets. In line with the European Digital Identity Framework Regulation, eIDAS 2.0, the Federal Government of Belgium has launched MyGov.be, a single app providing access to a wide range of digital public services, information and official documents. Sensitive data access and storage Shifting to a mobile device for sensitive data access and storage creates security challenges Citizens of Belgium can activate the app with their eID, communicate with the government services and securely store all kinds of official documents issued by the government. This feature will be gradually enhanced so that, in the future, citizens will be able to store their identity card, driving licence and certificates. Shifting to a mobile device for sensitive data access and storage creates security challenges, with a complex threat model and a significant increase in attack vectors. Given the high value of digital assets stored in the wallet, and the huge amount of material damage that could result from any vulnerability, ensuring a high level of protection against a variety of attacks is vital. Reinforcing mobile app security Cryptomathic’s Mobile App Security Core (MASC) is used by BOSA to ensure the highest levels of security, protection and privacy for the app. MASC is a tamper-proof security software development kit (SDK) comprising multiple layers of mutually reinforcing mobile app security components, including secure communication through device binding. In over ten years of providing a secure mobile core SDK, Cryptomathic has protected over 100 million+ apps, with zero recorded incidents. MASC is a tamper-proof security SDK comprising multiple layers of mutually reinforcing mobile app Guillaume Forget, EVP of eSignatures and Mobile Security at Cryptomathic added: “As an EU citizen, I’m excited by the prospect of having my own digital identity wallet. As a cybersecurity veteran, I’m also acutely aware of the security threats these wallets pose. That’s why the security underpinning these wallets must achieve the highest levels of security assurance." Implementing security and privacy protections Forget added: “This is where Cryptomathic innovates and excels. MASC doesn’t just provide a wrap-around shield, or a security add-on, it provides true in-app security that frustrated hackers have described as ‘watertight’. Belgium has set the standard for other EU states by implementing security and privacy protections of the highest order, also ensuring that even the state cannot access the information on citizens’ phones without user acceptance.” The digital identity wallet is currently available for citizens of Belgium to download via all major app stores on their smartphones. To find out more about complying with regulations and keeping data secure, visit the Cryptomathic website.

Key figures from the cyber security industry have issued a stark warning about the threat posed by AI-enabled ransomware attacks. Infosecurity Europe Over 50 security pioneers and senior executives gathered at a specialist security workshop, organised by Absolute Security at the European conference - Infosecurity Europe. The event saw security pioneers debate the risks posed by generative AI, growing volumes of ransomware and cyber attacks, and the risks posed to businesses. Cyber resilience and response Nicko van Someren, CTO, of Absolute Security said, "Today’s cybersecurity defenders face attacks that are moving faster, hitting wider and going deeper than ever before, driven by sophisticated attackers using ever more powerful tools." Nicko van Someren adds, "With the odds so heavily stacked, it is critical to consider how to tool up for cyber resilience and response, as well as for detection and protection. Planning for recovery from successful attacks is not defeatism, it’s pragmatism." Generative AI Sarah Rench, GenAI Security Lead & European Cyber Security lead at Avanade said, "With the rise of generative AI you need to be extending your current security governance, applications, and operations." Sarah Rench adds, "However, it’s equally important with the increase in the volume of security threats to explore how to use generative AI to help assist with cyber defence e.g. Threat hunting, incident analysis, and reporting with tools like Microsoft’s Copilot for Security or specific generative AI security use cases that now help solve some of the new cyber challenges we face today." Robust cyber defences Bharat Thakrar, CISO of Cyber BTX said, "While paying the ransom may be a quick fix to minimise downtime, these decisions must be made cautiously, as they ultimately fuel the ransomware ecosystem and do little for long-term cyber resilience." Bharat Thakrar adds, "A better longer-term strategy is to focus on building robust cyber defences and coordinated efforts with law enforcement for payment/supply chain disruption to weaken ransomware groups and build more resilient security."

G2E Asia and the Asian IR Expo – the key marketplace for the gaming, entertainment and integrated resorts sectors – hosted at The Venetian Macao, officially open their doors, expecting to welcome more than 8,000 industry professionals from 80 countries and regions. The joint event commences with a keynote address by Bill Miller, President and CEO of the American Gaming Association, followed by an opening ceremony featuring prominent industry pioneers. The day will also include a G2E Asia 15th anniversary reception in the late afternoon and an exclusive President’s Reception. Featuring emerging brands From June 4-6, the display will showcase more than 100 exhibitors, displaying cutting-edge products From June 4-6, the exhibition will showcase more than 100 exhibitors, displaying cutting-edge products, solutions, and technologies for the gaming, entertainment, and integrated resorts industries, alongside a technology zone and stage featuring emerging brands. The first two days of the event offer tech talks on current challenges, with day one spotlighting hospitality, customer relationship management and identity management and day two focusing on security solutions. Key highlights  Complementing the exhibition are two concurrently run conference programs, led by a distinguished lineup of thought pioneers. Key highlights include: Day One – An in-depth look at the financial outlook for Asian gaming markets, two panels dedicated to emerging markets, and a spotlight on Thailand and the Middle East. Day Two – Exploring strategies around technology and innovations for gaming and the third edition of the Asia Pacific Responsible Gaming Forum. Day Three – IAGA Best Practices Institute, featuring regulatory updates and understanding growing cross-border player acquisition risks. Featured speakers for day one include Praveen Choudhary, Managing Director, Morgan Stanley Asia Limited; Angela HanLee, APAC Gaming & Leisure Senior Analyst, Bloomberg Intelligence; Evan Spytma, CEO, Hotel Stotsenberg; Ioannis Kontoulas, Board Member, Hellenic Gaming Commission; Angus Chan, Associate Director of Research, UBS AG; Daniel Li, Advisor, Cambodia Commercial Gambling Management Commission; Udorn Olsson, Chairman, Phoenix Aviation (Thailand) Co Ltd; Daniel Cheng, Industry Analyst and Author; and Fredric E. Gushin, Managing Director, Spectrum Gaming Group. Asian IR Summit overview Day One – Integrated Resort Focus: Uncover regional market insights, latest trends, and strategies to navigate the disruptive business environment and elevate tourism. Envision a future where tourism stands as a vibrant destination, while exploring the transformative potential of AI in Integrated Resorts. Day Two – Art Integration: In collaboration with ArtBiz Asia, we will delve into the profound impact of art on integrated resorts and other related industries, providing a platform for forward-thinking artists and industry leaders to exchange ideas. Together, we will explore the implementation and integration of art & lifestyle, art & tech, art & hospitality experiences, art education as well as local art & cultural ecosystem. Day Three – Sports and Entertainment: Unlock sports tourism's full potential and strategies, athlete IP value, and study the secrets of transforming cities into well-known sports hubs. Besides, the forum will uncover the artistry behind successful performing arts & entertainment programs in Macao and their tactical execution. Featured speakers for day one Featured speakers for day one include Maria Helena de Senna Fernandes, Director of Macau Government Tourism Office; Albert Yip, Director General, Sanya Tourism Board; Fred Sheu, National Technology Officer, Microsoft Hong Kong; Fian Leung, Head of Accommodation Business, HK & Macau, Trip.com Group; Prof Davis Fong, Director of Institute for the Study of Commercial Gaming, Professor of Integrated Resort and Tourism Management, University of Macau; Alvin Zou, Vice President, Asia Pacific Business Group, SenseTime and Cindy Ngan, Partner in the Climate & Sustainability Practice, PwC Hong Kong and more.

RiverSafe, an Application Security, DevOps, and Cyber Security professional services provider, has partnered with Checkmarx, the industry pioneer in cloud-native application security for the enterprise, to help organisations fortify their security landscape amid rising global threats. Open-source vulnerabilities A recent report unveiled concerning statistics. 84 percent of codebases contain open-source vulnerabilities, with 91 percent featuring outdated components, demanding heightened security throughout the software development life cycle. On average, open-source components make up 73 percent of total code across industries, posing substantial risks. Underfunded and Under-Reported report Security concerns for businesses pinpointing a critical threat, insufficient investment in essential tools Furthermore, RiverSafe's recent Underfunded and Under-Reported report highlighted escalating security concerns for businesses pinpointing a critical threat, insufficient investment in essential tools, ranking second only to artificial intelligence (AI).  On the whole, there is great concern among CISOs and their security teams regarding their organisation’s application usage. Software Development Life Cycle While security remains a top priority for CISOs, developers are under increasing pressure to deliver products faster, which can cause friction between agility and security.  This partnership, built with developers in mind, will combine the powerful capabilities of the Checkmarx platform with RiverSafe’s Application Security expertise, ensuring that security is integrated throughout the Software Development Life Cycle (SDLC), enabling developers to create more secure products without slowing down the development process. Security-first approach Oseloka Obiora, CTO and Co-Founder of RiverSafe, commented, “At RiverSafe, we understand the challenges organisations face in AppSec, especially amidst the ever-evolving threat landscape." "That's why we adopt a security-first approach to software development. By partnering with Checkmarx, we empower enterprise businesses to innovate confidently." Code to cloud applications This partnership not only enhances visibility and control over coding environments" “Our collaboration seamlessly integrates threat intelligence into the software development lifecycle, ensuring that security vulnerabilities are identified and addressed proactively," concluded Obiora. Yigal Elstein, Chief Revenue Officer at Checkmarx, said, “SAST and source code analysis (SCA) is not enough to secure cloud-native applications. In the age of digital transformation, it’s imperative to provide the enterprise with robust, consolidated application security solutions from code to cloud." Visibility and control "Teaming up with RiverSafe, with their unparalleled expertise across cyber, application security, and DevOps, provides important context and threat intelligence to our customers." "This partnership not only enhances visibility and control over coding environments but also empowers security and development teams to prioritise critical vulnerabilities effectively with a superior developer experience.”

Matrix, a pioneer in security solutions, is excited to announce the launch of the SATATYA VMSP, a new Video Management Software Platform. This enterprise-grade, server-based Network Video Recorder provides a turnkey video surveillance solution for medium to large organisations. Coming in three variants, supporting up to 255 Channels each, this VMSP server has 8/16/24 SATA Channels with a storage capacity of 144TB/288TB/432TB each.  Challenges faced by customers Many businesses struggle with insufficient storage capacity, making it hard to keep important video data for the desired duration. Complex configuration processes often require a lot of time and technical know-how, causing frustration and errors. Limited scalability can lead to performance issues and the need for costly system overhauls. Limited scalability can lead to performance issues and the need for costly system overhauls Compatibility problems with cameras and other devices can delay deployment, and unreliable performance with frequent downtime can disrupt surveillance operations. Inadequate network bandwidth affects video quality, and cumbersome software updates along with high ongoing costs further add to the dissatisfaction. Additionally, businesses often have to purchase NVR, server, and VMS separately, which complicates the setup. SATATYA VMSP server SATATYA VMSP offers an all-in-one solution, integrating the technology of NVR, server and VMS  The SATATYA VMSP server is designed to provide a simple, reliable, and scalable solution to these issues, with a focus on ease of use and high performance. The SATATYA VMSP server has three variants, each supporting up to 255 channels and offering a storage capacity of 144/288/432 TB. SATATYA VMSP comes preloaded with the Microsoft 2019 LTSC Enterprise operating system, MSSQL database, and a built-in licence dongle for Matrix SATATYA SAMAS - Video Management Software. All management, recording, and licence servers are pre-installed, simplifying the setup process and reducing the need for additional software purchases. RAM-based pre-buffer technology This architecture supports efficient handling of up to 255 channels of HD and UHD video Equipped with Intel 6-core and 16-core processors, the SATATYA VMSP ensures faster and smoother operations, handling intensive video surveillance tasks with ease. Utilising a robust 64-bit .Net framework with RAM-based pre-buffer technology, the system offers smooth operation and faster data processing for seamless video recording and storage management. This architecture supports efficient handling of up to 255 channels of HD and UHD video. Matrix SATATYA VMSP comes with four kinds of redundancies to ensure continuous recording even in the case of network, power, or storage failure. It also features hardware RAID 0/1/5/10/50/60 support, offering data redundancy to users. Launch of SATATYA VMSP Matrix is saved to managing the critical pain points faced by trades in their video surveillance efforts It has all the capabilities of Matrix SATATYA SAMAS - Video Management Software, including support for all the Intelligent and Advanced IVAs, E-Map Monitoring, User-defined Roles and Rights, and Time-Lapse and Day Highlights features for perceptive monitoring. With the launch of SATATYA VMSP, Matrix is committed to addressing the critical pain points faced by businesses in their video surveillance efforts. By offering an all-in-one solution that integrates NVR, server, and VMS technology, Matrix simplifies deployment, enhances performance, and ensures reliable, scalable, and comprehensive video surveillance management. User-friendly and robust system Kaushal Kadakia, Marketing Manager, Matrix Comsec said, “We are thrilled to introduce the SATATYA VMSP. This comprehensive, high-performance solution revolutionises video surveillance for medium to large organisations." "With its all-in-one design, and preloaded software, OS, and DB, SATATYA VMSP simplifies setup, enhances scalability, and ensures reliable, seamless video management. It's the perfect choice for businesses looking to streamline their surveillance operations with a user-friendly and robust system.”

Speakers at the 10th ETSI/IQC Quantum Safe Cryptography Conference have called on organisations to prepare their cybersecurity infrastructures to address the challenges of a post-quantum world. Organised by ETSI and the Institute for Quantum Computing, this year’s conference was hosted from 14-16 May by the Centre for Quantum Technologies (CQT), National University of Singapore (NUS), in partnership with the Infocomm Media Development Authority (IMDA) and the Cyber Security Agency (CSA) of Singapore. The event attracted an impressive 235 onsite delegates from 27 countries, reflecting fast-growing interest worldwide in the critical importance of quantum-safe cryptography in cybersecurity strategies. Quantum threats and risk management Addressing business, industry, government and research communities with a stake in cryptographic standardisation, the three-day event provided a platform for knowledge exchange and collaboration as organisations transition their cyber infrastructures and business practices to ensure security in the imminent quantum era. The three-day event provided a forum for facts talk and union as organisations The executive track on the conference’s opening day (14 May) outlined the current state of quantum threats and quantum risk management. Delegates were welcomed by Chuen Hong Lew, Chief Executive of the Infocomm Media Development Authority (IMDA) of Singapore, who stressed the importance of harnessing the opportunities of quantum computing for the greater good, while ensuring that the digital infrastructure remains secure and quantum-safe. Worldwide practical deployments Other keynote speeches by Artur Ekert, Professorial Fellow in Quantum Physics and Cryptography at the University of Oxford and the National University of Singapore, and Michele Mosca, co-founder and Professor of the Institute for Quantum Computing at the University of Waterloo and Programme Committee Chair for the conference, explored how quantum computers are poised to disrupt the current technology landscape. Panel discussions – including a dedicated session on the financial sector’s specific requirements – explored approaches being taken by businesses and governments to manage the quantum risk to information assets, cyber systems and business continuity, now and in the future. The conference’s technical track (15-16 May) provided a deep dive into cryptographic technologies being developed through various initiatives worldwide to ensure the security of networks and connected devices in a post-quantum era. Sessions focused on topics including current standardisation initiatives and worldwide practical deployments of both post-quantum cryptography and quantum key distribution, as well as migration strategies to quantum-secure ecosystems. The need for standardisation in a post-quantum world Advances in quantum computing pose a challenge to the vigil of many universal cryptographic algorithms Advances in quantum computing present a major challenge to the security of many ubiquitous cryptographic algorithms. Preparation for a transition to quantum secure technologies is increasing, with a corresponding acceleration in efforts to standardise tools to mitigate quantum threats. With the availability of the first quantum-safe cryptographic standards for general use anticipated in the summer of 2024, working groups at ETSI are actively exploring how they will fit into existing protocols, applications, and public-key infrastructures. “In recent years we have seen significant progress in solving the challenges of building real quantum computers” comments ETSI Director-General Luis Jorge Romero who welcomed delegates to the first day of the conference. “When ETSI held the first QSC conference in 2013, there were no standards available for quantum-safe cryptography. Standardisation provides a powerful platform to consolidate fragmented global research efforts in the development of quantum-safe algorithms and associated business practices that will protect the Internet and everyone who relies on it.” Integrity and confidentiality of information “Quantum computers are poised to disrupt the technology landscape” states Michele Mosca, co-founder of the Institute for Quantum Computing at the University of Waterloo. “Building on ten years of continuous dialogue at a global level, this week’s conference highlights the necessity for business pioneers worldwide to prepare for the quantum era by focusing on ‘resilience by design’ of their critical cyber systems, and the integrity and confidentiality of information assets.” "The 10th ETSI/IQC Quantum-Safe Cryptography Conference has highlighted the need for global coordination and sharing on best practices as the world begins an unprecedented overhaul of the crypto foundations of our communication systems,” indicates Alexander Ling, CQT Principal Investigator, NUS. “Hosting this year's conference in Singapore has brought the world's pioneering experts on the matter to our region, and I'm really happy to see all the conversations that are starting new connections and partnerships."

With the rise of organised retail crime (ORC) making headlines, retailers are grappling with the dual challenge of safeguarding both their staff and store assets, while addressing the economic pressures that impact profitability and consumer demand.  RFID technology The key lies in identifying effective solutions to counter the current surge in ORC, enabling retailers to secure their vulnerable staff and protect inventory for paying customers. Technology plays a crucial role in supporting brands on this mission, with RFID technology continuing to be a valuable solution. It aids retailers in gaining better control over retail crime, leveraging inventory data.  The ongoing surge in retail crime  Inflation has elevated the challenges around affording items, prompting criminals to target the retail sector Seen as a global issue, the British Retail Consortium recently reported that incidents of theft have increased by 27% across 10 of the largest cities in the UK, with some cities reporting up to a 68% increase. In the US, retailer Target reported an inventory loss of $500 million for 2023, amounting to a 100-basis point hit to gross margins in 2023. The current surge in theft is not attributed to a singular cause. Inflation has elevated the challenges around affording items, prompting criminals to target the retail sector. Lack of preventive measures A significant contributing factor is the lack of sufficient preventive measures by law enforcement, which in some cases has led to a rise in more severe incidents. However, the implementation of technologies like RFID allows retailers to efficiently build cases against criminals, putting them in a stronger position when it comes to reporting thefts.  Not all retail crimes are orchestrated by large entities or executed through sophisticated methods. Some stores have seen a reduction in staff numbers and, as a result, there are fewer people on the shop floor, making it easier for shoplifters to carry out their activities unnoticed. The true impact of retail crime  Over 70% of retailers believed the threat of ORC had increased over the past five years, according to a recent survey The impact of retail crime on businesses extends beyond financial and economic consequences; it has also led to a surge in violence against retail staff, an ongoing trend elevated by the pandemic. Over 70% of retailers believed the threat of ORC had increased over the past five years, according to a recent survey conducted by the National Retail Federation. This escalation in violence not only results in immediate repercussions but also contributes to long-term mental health issues for staff, fostering an atmosphere of insecurity that has compelled some retailers to close their physical stores. Policy implementation Given the challenge of staff retention across various businesses, addressing retail crime becomes an even more urgent matter. Additionally, retailers are wary of their employees facing potential danger and the prospect of legal action. Consequently, many have implemented policies prohibiting employees from actively intervening when confronted with shoplifters.  Privacy concerns with facial recognition Retail crime also affects customers, as businesses seek to offset losses by raising prices Retail crime also affects customers, as businesses seek to offset losses by raising prices, further burdening financially strained consumers. The presence of visible security systems not only makes stores more hostile but also diminishes the overall customer experience. While facial recognition technology is considered a potential solution, privacy concerns have emerged in its various applications.  Today’s problems, yesterday’s solutions Retailers are resorting to historic measures such as steel cables, physical monitoring, or plastic screens to resolve customer issues. However, the reality is that these solutions are unfit for solving the problem, causing friction for both customers and staff.  Digital solutions The newer approach involves equipping retail staff with body cams and providing new training The newer approach involves equipping retail staff with body cams and providing new training to deter shoplifters. Some stores are even offering the police discounted food and beverages to encourage their presence.  The responsibility lies with management teams to seek effective solutions. In an era dominated by data and technology, retailers must shift their focus from traditional security methods to digital solutions that align with the challenges of today’s society and modern retail environments.  Shrinkage When discussing theft or organised retail crime, retailers commonly use the term "shrinkage," referring to not only theft but the broader issue of lost inventory. Additional drivers of shrinkage include damage, fraud, and internal theft.  A significant problem arises as losses are often based on guesswork and estimates rather than concrete numbers. Retailers may lack a comprehensive understanding of their inventories, further increasing the issue of shrinkage.  Combating shrinkage  Utilising RFID technology notably helps in boosting inventory accuracy Some retailers still struggle with limited knowledge of the whereabouts of items, a challenge heightened by the issue of shrinkage. Utilising RFID technology notably helps in boosting inventory accuracy. This enhancement enables retailers to obtain a clearer understanding of their inventory and the precise locations of items.  Comprehensive strategy Changes in the in-store experience have highlighted the relevance of RFID, especially as self-service checkouts encounter double the shrinkage levels compared to traditional checkout stores.  To combat retail theft effectively, a comprehensive strategy should involve the integration of labels, deactivation, electronic article surveillance, and data analytics. This combination works synergistically to reduce shrinkage and enhance product availability.  Retail data analytics platforms RFID data can swiftly alert nearby stores, providing an opportunity for staff to monitor shop floors Linking hardware to an underlying data analytics platform empowers retailers to make more informed decisions. Retail data analytics platforms delve into alarms, deactivations, and visitor metrics, providing a deeper understanding of theft patterns.  RFID technology drives efficiency by pinpointing frequently stolen items, allowing for the identification of theft patterns. In instances of flash mobs in major metropolitan areas, RFID data can swiftly alert nearby stores, providing an opportunity for staff to monitor shop floors and incoming customers. Real-time optimisation  The crucial question remains whether both shoppers and retailers are prepared to shoulder the responsibility for these additional precautions. Nevertheless, these changes leverage data more effectively, optimising loss prevention strategies almost in real-time rather than relying on biannual inventory counts, therefore transitioning from static to dynamic loss prevention.  Holistic approach Striking a balance between security measures and providing a seamless shopping experience is key In a retail environment, not all items require protection, and prioritising the safeguarding of the most frequently stolen and valuable items can significantly impact shrinkage.  A holistic approach to retail theft is imperative, considering the entire journey of an item through the retail environment. Striking a balance between security measures and providing a seamless shopping experience is key.  Protection without hindrance  As stores move towards being checkout-free, retail criminals (or ORC gangs) will be presented with lucrative opportunities to steal, so retailers need to be one step ahead by introducing unobtrusive and effective technology solutions. For example, case building can be improved with item-level data.  RFID data offers a more precise means of assessing the value of stolen items compared to relying solely on CCTV. It provides detailed insights into the specific items removed from the store and the timing of these incidents. This proves beneficial in tracking repeat offenders.  Increased visibility with a proactive approach The modern retail environment continues to evolve and criminals are never far behind. RFID technology plays a crucial role in minimising shrinkage by enhancing inventory visibility. Moreover, it leverages the power of data to stay ahead, enabling better predictions of retail crime and the formulation of prevention strategies. This proactive approach allows for the implementation of more tailored solutions to alter outcomes positively.

It’s no secret that the data security sector is constantly changing. It has an annual CGR of about 12.3%. Future trends in data security Much of this has to do with the rise of cybercrime in recent years, with reports showing that cyberattacks happen as often as every 39 seconds. To combat the growing rate of cybercrime, data security has been on the rise. As we journey further into this era, it becomes evident that a spectrum of significant trends is molding the future of data security. This exploration delves into a selection of these trends, unraveling their importance and the potential implications they carry  1. AI security tools will increase  Artificial Intelligence is also being used in the development of smart attacks and malware The introduction of Artificial Intelligence in the data security industry brought significant changes, especially in cybersecurity. AI has been the golden standard for face detection, natural language processing, automated threat detection, and automated security systems. Additionally, Artificial Intelligence is also being used in the development of smart attacks and malware, bypassing even the latest security protocols in data control. And as time progresses, AI security tools will flourish and dominate the scene. Let’s take a more in-depth look at three of the top AI security tools. Targeted attack analysis tool  Manufacturers utilise targeted attack analysis tools to uncover targeted and stealthy attacks. Artificial Intelligence can be applied to the program’s capabilities, processes, and knowledge. For instance, Symantec launched this tool to combat the Dragon 2.0 attack in 2022. The phishing attack reprimanded multiple energy companies while trying to gain access to their operational networks. Targeted Attack Analysis Tools can analyse incidents and look for similarities from previous situations. They also help detect suspicious activities and collect all the necessary data to determine whether a specific action is malicious. Intercept X tool  Results from the Intercept X Tool feature high accuracy and a low false positive rate Sophos, a British security hardware and software company, launched the Intercept X Tool. It engages a neural network that records and analyses data like a human brain. Sophos’ Intercept X Tool can extract features from a single file and perform a deep analysis. It detects malicious activities within 20 milliseconds. Plus, it’s also trained to work on bi-directional sharing and real-world feedback of threat intelligence. Results from the Intercept X Tool feature high accuracy and a low false positive rate.  IBM Watson Technology  IBM’s QRadar Advisor uses IBM Watson Technology, a unique AI tool for fighting cyber attacks. Artificial Intelligence can auto-investigate activities and indicators for potential exploitation or compromise. With cognitive reasoning, IBM Watson Technology can present critical insights to accelerate the response cycle. Security analysts can utilise this technology to search for threat incidents, reducing the risk of letting them fly under the radar. 2. Blockchain as a security solution  It guarantees no points of failure or hackable entrances that can expose datasets inside the system Blockchain is a type of distributed ledger technology (DLT) that aims to establish trust within an untrusting ecosystem. Today it’s one of the most robust cybersecurity technologies in the industry. Blockchain utilises a decentralised ledger system, but your team members can still gain access to transparent information in the cloud. Members can also record, pass along, and view necessary transactional data in the blockchain. The entire blockchain process maintains data integrity within the system while establishing trust among team members. It guarantees no points of failure or hackable entrances that can expose datasets inside the system. Cybersecurity, biometrics Cybersecurity primarily benefits from these features because blockchain can create a secure and robust wall between data and hackers. On top of that, blockchain ledgers can include biometrics like fingerprints and retina scans. These prevent hackers from accessing any private data. Because blockchain is decentralised, it also limits hackable data. Together with the technology’s record-keeping system, each node is provided insight into data manipulation exposing real-time cybercrime attempts.  3. Increased and widened access control  Without access control, expect your company to be open to security issues, including theft, data loss, and breach of data Access control is critical in data security. More than a valuable security tool, business leaders can use access control to regulate people accessing any given resource. A company with an IT security setting can control who has the liberty to edit certain files. One of the primary goals of access control is to minimise threats or attacks to organisations and businesses to keep people and data secure. Without access control, expect your company to be open to security issues, including theft, data loss, and breach of data protection laws. Benefits The benefits of increased and widened access control include: Identifying who can access and control your data at specific time intervals. Protecting data from overwriting, accidental deletion, and malicious intent. User permissions that can be readily changed. Compliance and regulation with data privacy laws. Central management of access to data through a reporting portal or a dashboard.  Multi-factor authentication Access control comes in various types and systems, so it’s critical to know the features of what you’re looking for. The most common type is multi-factor authentication or MFA. It involves multiple steps before logging in, requiring the user to enter other relevant information besides the password. Some other examples of information include biometrics, answering a security question, or entering a code sent to the user’s email address. Two-factor authentication, role-based access control Two-factor authentication further prevents unauthorised entries that can result in unnecessary data possession Two-factor authentication further prevents unauthorised entries that can result in unnecessary data possession.  Another type of access control is role-based access control. In this setup, only one individual can set up access guidelines and grant permissions to specific team members within an organisation. 4. Greater use of the zero-trust security model  The zero-trust security model is a framework that requires every user within and outside the organisation to undergo authentication, authorisation, and validation. These are all essential to ensure proper security configuration before access is granted to the company’s applications and data. A zero-trust model assumes that anyone can cause data breaches and that a traditional network edge is not taken into effect. Moreover, it addresses the following modern-day challenges: Hybrid cloud environments. Security of remote workers. Ransomware threats.  This framework utilises the combination of multiple advanced technologies, including:  A risk-based multi-factor authentication. Endpoint security.  Identity protection.  Cloud workload technology.  The zero-trust model uses all these innovative tools for system identification, user verification, access consideration, and system security maintenance. Constant validation and monitoring Enforcing strict policies and compliance with data privacy laws are also essential Additionally, it also considers data encryption, email security, and asset verification before establishing connections with applications. The architecture of a zero-trust framework requires constant validation and monitoring of the users and the devices they are using. Enforcing strict policies and compliance with data privacy laws are also essential. More importantly, the zero trust architecture requires all organisations to be aware of all their available services and accounts to gain complete control of data handling and manipulation. 5. Increased privacy regulations  Privacy regulations and policies guide organisations in proper data control, handling, and security. These policies guide organisations in proper data control, handling, and security. As a responsible business owner, you must comply with these regulations to avoid legal issues. With cybersecurity attacks becoming common, expect increased and stricter privacy regulations to be released in the next few years. While current policies are still taken into effect, various modifications and adjustments will occur to compete with the rising numbers of data breaches, thefts, data loss, and more.  California Privacy Rights Act (CPRA) Currently, the California Privacy Rights Act (CPRA) is the most comprehensive legislation on state data privacy. It only started to take effect on January 1, 2023. The CPRA introduces the following principles: Broad individual consumer rights. Significant duties of people who need to collect sensitive and personal information. Additional definitions of data privacy and security. An individual’s duties include releasing information about data collection to concerned data subjects and proper access, correction, and deletion of information. Final thoughts  2023 is a big year for data security. Trends such as increased adoption of zero-trust policies, a greater reliance on AI security tools, and the implementation of blockchain as a security solution are all things we expect to see shortly.  Staying up-to-date with these trends is important for keeping your business current and ensuring that you’re adhering to new and changing regulations. Doing so can give you an edge over the competition and keep you out of legal hot water.

GSX 2023 marks a poignant moment for the security industry as an increasingly complex risk landscape converges with the acceleration of technology innovation. Emerging from this environment are three key trends that will dominate the conference and the future of the security industry: (i) the adoption of AI, (ii) the use of predictive analytics, and (iii) a hybrid global and local risk management approach. As Chief Security Officer of Crisis24, a GardaWorld company, I regularly advise clients on how these trends are evolving and impacting their security and risk management approach. Here’s how we can expect to see them discussed at the show next month:​ Trend 1: Artificial intelligence is the new industry standard.  AI is this year's buzzword. While AI is not new to the industry, this year it has become a standard to operate with AI being adopted or expanded more ubiquitously. Legacy AI-enhanced security offerings that have been years in the making are becoming more advanced and are being integrated into expert analyst teams to leverage the best of both man and machine.  Limitations AI augments the data processing ability; however, human-led intelligence is still necessary AI can generate unparalleled levels of data and insights, but it also has its limitations. AI does not have the emotional intelligence that can influence decision-making. For instance, our Crisis24 analyst teams know that every one of the intelligence alerts they provide to leadership may save a life or protect a business. AI augments the data processing ability; however, human-led intelligence is still necessary to effectively elevate knowledge of those threats through an organisation to incite action.  Trend 2: Predictive analytics powered by AI will transform security operations.  Predictive analytics enabled by AI will allow for more precise planning and execution of true emergency management. Those living or operating in conflict zones must be ready to spring into action and predictive analytics can help better evaluate risks, threat levels, and the probability of certain events.   When I served in Iraq in 2003, our greatest challenge was operating in an unpredictable environment and navigating the many unknown threats. With these large-scale threats, it was difficult to account for the vast array of variables involved and ensure that all parties were protected. Broad and instant visibility Predictive analytics provides broad and instant visibility into numerous potential outcomes, impacts, and mitigation strategies for a wide variety of threats.  When dealing with risks that are constantly evolving and quickly accelerating, the insights from predictive analytics can have a direct impact on risk management, mitigation strategies, and preparedness levels. Predictive analytics can anticipate the ripple effect that threats can have on organisations, their people, and their assets and enable security teams to plan.​ Trend 3: Risk mitigation is increasingly both global and hyper-local.  A company’s workforce is often scattered across the country or the world, working from home or on the go Remote work and a flood of 24/7 data sources have driven demand for timely, accurate, and hyper-local intelligence.  Where before an organisation may have had a handful of facilities around the world where its employees gathered, now a company’s workforce is often scattered across the country or the world, working from home or on the go.  Preventive mitigation steps To keep their people and assets safe, business pioneers need to know what’s happening in all corners of the globe, while also easily accessing details on what is happening at the street corner level.  How a business takes care of its people, including anticipating risks and taking preventive mitigation steps as well as responding quickly in the face of threats, can directly affect its reputation. Every company is in the business of safety and security when it comes to looking after its people on a global, national, and increasingly hyper-local scale. 

The sale of Carrier’s Global Access Solutions to Honeywell in December amounted to a dramatic finish to a big year in 2023 for mergers and acquisitions (M&A) in the physical security market. In the transaction between two industry giants, Honeywell sought to enhance and strengthen its building automation capabilities with the acquisition of Carrier’s Global Access Solutions business for $4.95 billion, in an all-cash transaction. Honeywell acquires Carrier Access business  The acquisition, which includes both hardware and software solutions, will mean a new corporate owner for the LenelS2 brand, a pioneering business for over 25 years in commercial and enterprise access solutions, including well-known offerings Onguard and Netbox. In addition, the acquisition covers the Onity brand of electronic locks, including hospitality access, mobile credentials, and self-storage access; and the Supra brand of cloud-based electronic real estate lockboxes.  ADT sells commercial business, which rebrands as Everon  ADT Inc. announced the sale of its commercial security, fire, and life safety business unit to GTCR ADT Inc., another industry giant and a trusted brand in smart home and small business security, announced the sale of its commercial security, fire, and life safety business unit to GTCR, a private equity firm, for a purchase price of $1.6 billion.  ADT Commercial, a security integrator and premier provider of commercial security, fire, and life safety in the United States, announced that it will move forward as a standalone organisation and rebrand as Everon.  Bosch to sell building technologies products  Bosch Building Technologies announced in 2023 that it is realigning its Building Technologies division to focus solely on its regional integrator business, with solutions and services for building security, energy efficiency, and building automation. Therefore, Bosch plans to sell most of the Building Technologies division’s product business. At year-end, Bosch was seeking a buyer who would take on all three business units with their associates and locations. This includes the Video, Access and Intrusion, and Communication business units, and affects some 4,300 associates at more than 90 locations worldwide. Building its integrator business earlier in 2023, Bosch announced the acquisition of Paladin Technologies, Inc., headquartered in Vancouver, Canada, a provider of security and life safety solutions and system integration services in North America. Motorola acquires IPVideo, creator of HALO Sensor In another deal emerging late in 2023, Motorola Solutions acquired IPVideo Corp., Bay Shore, N.Y., the creator of the HALO Smart Sensor, an all-in-one intelligent sensor that detects real-time health and safety threats. The powerful capabilities of the HALO sensor extend Motorola’s end-to-end physical security offering by integrating a non-video threat detection product into the safety and security ecosystem. IDIS acquires Costar Technologies  Costar has a sales channel of over 100 distributors and 1,000 systems integrators across the U.S. Korean video manufacturer IDIS and U.S. company Costar Video Systems had enjoyed a long-term existing ODM (original design manufacturer) relationship, and approximately 60% of Costar Video products were already made by IDIS. Therefore, it made sense when IDIS Co., Ltd. and Costar Technologies Inc. announced an agreement and plan to merge, with IDIS acquiring Costar. Leveraging Costar's established distribution networks and sales channels in the U.S. gives a significant boost to IDIS' growth strategy, which is founded on building long-term relationships with systems integrators. Costar has a sales channel of over 100 distributors and 1,000 systems integrators across the U.S. that will benefit from IDIS’ NDAA-compliant and 100% Korean-made technology. SECOM invests in Brivo and Eagle Eye  Eagle Eye Networks, a cloud video surveillance company, and Brivo, a provider of cloud-based access control and smart space technologies, announced one of the largest investments to date in cloud physical security in 2023.  SECOM CO., LTD, based in Japan and one of the largest security integration companies in the world, has made a primary equity investment of $192 million in the two companies, $100 million in Eagle Eye Networks, and $92 million in Brivo. $100M primary equity investment Brivo will also use the additional investment to continue expanding in Europe, Latin America, and Asia Pacific Eagle Eye Networks, a global pioneer in cloud video surveillance, announced it will use the $100M primary equity investment to expand its suite of AI-powered products, fund geographic expansion, and enhance its enterprise features.  Brivo will use the investment to grow sales and marketing, accelerate product development scale support and operational functions, and evaluate strategic acquisitions. Brivo will also use the additional investment to continue expanding in Europe, Latin America, and Asia Pacific, and enhance the smart spaces and AI functionality in the Brivo Access Platform.  ACRE buys PremiSys Portfolio  ACRE, a security company built on acquisitions, is continuing to broaden its portfolio and serve the expanding needs of its customer base. In 2023, ACRE acquired the PremiSys software and hardware portfolio and assets from IDenticard.  PremiSys’ technologies enable organisations to self-manage door access and view integrated video and lockdown facilities. The acquisition extends opportunities for ACRE in healthcare, education, data centers, and senior living facilities.  Qognify is a part of Hexagon  Qognify extends Hexagon’s real-time monitoring and security reach to detect, assess, and respond Qognify, a provider of video (VMS) and enterprise incident management (EIM) solutions announced that it has become a part of Hexagon. Qognify joins the Safety, Infrastructure & Geospatial division of Hexagon, following the completion of its acquisition originally announced on Dec. 19, 2022.  Qognify extends Hexagon’s real-time monitoring and security reach to detect, assess, and respond to incidents, providing a more robust offering. ASSA ABLOY continues acquisition trend  ASSA ABLOY continued to acquire companies in 2023 to strengthen its position in mature markets by adding complementary products and solutions to the core business. Among the companies acquired in 2023 were Ghost Controls, a U.S. supplier of automated residential gate openers, and Securitech Group, a manufacturer of high-security mechanical and electronic door hardware products in the U.S.  Door and fencing ASSA ABLOY also acquired Leone Fence, a Canadian manufacturer, distributor, and installer of fencing products for commercial and residential applications, and Lawrence Hardware and Gallery Specialty, providers of commercial hinges, locksets, exit devices, and door hardware accessories in Canada. Another new acquisition is Inovadoor Portas Industriais Ltda, a Brazilian manufacturer of sectional and high-speed doors.  Earlier in 2023, ASSA ABLOY completed the acquisition of Spectrum Brands’ Hardware and Home Improvement division and the divestment of Emtek and the Smart Residential business in the U.S. and Canada to Fortune Brands.

Companies at GSX 2023 emphasised new ways that technologies such as artificial intelligence (AI) and the cloud can address long-standing issues in the security market. Among the exhibitors at the event in Dallas were companies seeking creative ways to apply technology, lower costs, and make the world a safer place. Reflecting on the exhibition, here are some additional takeaways. Expanding AI at the edge  i-PRO is a company reflecting the continued expansion of edge AI capability in the security market. Today, more than half of the company’s lineup supports AI at the edge so the customer has a wide choice of form factors when seeking to leverage the feature set.  AI processing relay, extended warranty i-PRO is increasing their warranty period from 5 to 7 years, which could be a lifetime warranty in some cases I-PRO also has an “AI processing relay” device that accepts non-AI video streams and applies edge analytics. AI has progressed from a high-end technology to a feature available in a variety of cameras at different price points. i-PRO is also increasing its warranty period from 5 to 7 years, which could be a lifetime warranty in some cases depending on a customer’s refresh schedule and lifecycle management. Active Guard, MonitorCast The company’s video management system (Video Insight) is continuing to build new features including “Active Guard,” an integrated metadata sorter. Their access control platform, MonitorCast, is a Mercury-based solution that is tightly integrated with Video Insight. Their embedded recorders now have PoE built in.  “We can move at a faster pace to fill out our product line since leaving Panasonic,” says Adam Lowenstein, Director of Product Management. “We can focus our business on adapting to the market.” Emphasis on retail and other verticals  Shoplifting is a timely issue, and retail is a vertical market that got a lot of attention at GSX 2023. “We see a lot of retailers who are primarily interested in protecting employee safety, but also assets,” says Brandon Davito, Verkada’s SVP of Product and Operations. “Shrinkage is a CEO-level priority.”  “Retailers are getting more engaged with security posture, instead of letting perpetrators walk,” Davito adds. Intrusion detection Verkada has an intrusion product that will notify a central station if there is an alarm On the alarm side, Verkada has an intrusion product that will notify a central station if there is an alarm, and operators can review videos to confirm the alarm. Other capabilities seeking to discourage trespassers include sirens, strobes, and “talkdown” capabilities.  International expansion Verkada continues to expand internationally with 16 offices in all, including Sydney, Tokyo, and London. The core value proposition is to enable customers to manage their onsite infrastructure more simply, including new elements such as PTZ cameras, intercoms, and visitor management. Verkada emphasises ease of use, including a mobile application to allow access to be managed across the user base. Forging partnerships “We are committed to the channel and industry, and we continue to build relationships and expand our reach,” says Davito. Among the industry relationships is a new partnership with Convergint, which was hinted at during the show and announced later the same day. They are also expanding their partnerships with Schlage, Allegion, and ASSA ABLOY.  Working with other verticals They offer new features for K -12 schools, and a new alarm platform is easier to deploy and manage Verkada has also found success across multiple other verticals, notably healthcare, where they integrate with an electronic medical records system. They offer new features for K-12 schools, and a new alarm platform is easier to deploy and manage. They are integrating wireless locks to secure interior doors in schools, looking to secure the perimeter, and installing guest management systems. Transitioning the mid-market to the cloud  Salient is squarely focused on the “mid-market,” a large swath of systems somewhere between small businesses and enterprise-level systems. Pure cloud systems are not as attractive to this market, which has a built-out infrastructure of on-premise systems. Adding a camera to an existing system is easier and less expensive than tying it to the cloud. Benefits of cloud It’s a market that may not be ready for the pure cloud, but there are benefits to be realised from adding a cloud element to existing systems. “We are continuing to augment our premise-based solutions with added cloud capabilities and flexibility,” says Sanjay Challa, Salient’s Chief Product Officer.  The feedback Salient hears from their customers is “I want to own my data.” The hybrid cloud approach offers the right mix of control, flexibility, and unit economics. Cloud add-on capabilities We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive" Cloud add-on capabilities include bringing more intelligence about system operation to the user via the cloud. Over time, Salient expects to sell more cloud-centric offerings based on feedback from integrators and customers. “We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive over time,” says Challa.  Vaidio AI technology Salient seeks to be a transition pioneer to help customers realise the path to the cloud. Their approach is “crawl, walk, run,” and helping customers make the transition at each stage. Salient has added AI to its product offering, incorporating Vaidio AI technology from IronYun into a powerful suite and broad array of on-premise analytics, which are gaining traction. The seamless approach makes it easy for customers to embrace AI analytics, although Salient remains broadly committed to open systems. Addressing ‘soft’ features for integrators AMAG is in the process of enhancing its product line with the next generation of access control panels. However, “product” is just part of the new developments at AMAG. In addition to “hard” features (such as products), the company is looking to improve its “soft” features, too; that is, how they work with the integrator channel. Integrator channel Rebuilding a process to make your organisation more efficient, is relatively easy; it just takes a lot of persistence" “We have the depth of our legacy customer base we can learn from, we just need to close the feedback loop quicker,” says Kyle Gordon, AMAG’s Executive Vice President of Global Sales, Marketing, and commercial Excellence, who acknowledges the value of reinstating face-to-face meetings after COVID. “We are laser-focused on nurturing our integrator channel,” he says.  “Developing new features takes time, but rebuilding a process to make your organisation more efficient, that’s relatively easy; it just takes a lot of persistence,” says Gordon. More cohesive internal communication is another useful tool, he says.  Disrupting the cloud based on price  Wasabi is working to make cloud applications less expensive by offering a “disruptive” price on cloud storage, $6.99 per terabyte per month (80% less than hyperscalers). Contending “hyperscalers” like AWS are charging too much for cloud storage, Wasabi is using its own intellectual property and server equipment co-located in data centres around the world. Wasabi sells “hot cloud storage,” which refers to the fact that they only have one tier of storage and data is always accessible. In contrast, a company such as AWS might charge an “egress fee” for access to data stored in a “colder” tier.  Cloud storage “We saw that several video surveillance companies had not yet adopted cloud storage, and we saw an opportunity to make it easy to use,” said Drew Schlussel, Wasabi’s Senior Director of Product Marketing. “We just install a little bit of software that allows them to store data in the cloud and bring it back from the cloud.” Performance, protection (cybersecurity), and price Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies such as Genetec and Milestone. Emphasising performance, protection (cybersecurity), and price, their data centres are certified to SOC 2 and ISO 27001 standards.  Faster throughput for weapons detection Xtract One is a young company focusing on weapons detection in a time of accelerated concern about gun issues post-COVID. Founded in Canada and based on technology developed at McMaster University, Xtract One has found a niche in providing weapons detection at stadiums and arenas. These customers already have budgets, and it is easy to shift the money to a newer, faster technology. Madison Square Garden in New York City is among its customers.  Cost savings solution Xtract One can increase throughput to 30 to 50 people per entrance per minute (compared to 5 to 6 people per minute when using metal detectors). The solution doesn’t require anyone to empty their pockets and the system alarms on items beyond guns and knives. Using Xtract One allows customers to reduce the number of screening lanes and security staff, providing additional cost savings, all while getting fans through the screening process in half the time. Purpose-built sensors The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties In addition to stadiums and arenas, Xtract One, formerly Patriot One, is also getting “inbound” interest from schools, hospitals, manufacturers, and other verticals that makeup 50% of their business. “We’re on a rocket ride, mainly because the weapons issues are not going away,” says Peter Evans, CEO and Director at Xtract One. The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties, all correlated by an AI engine.  Providing early warning of violence ZeroEyes is another company focused on weapons detection. Their AI gun detection system works with video images to identify if someone is “brandishing” (carrying) a weapon. In other words, the system does not detect concealed weapons. Identifying someone carrying a weapon provides early warning of a possible violent act. Increased response with AI-enables images Images are identified by AI and sent to a monitoring centre where a human confirms the image before contacting first responders. Knowing the location of a shooter enables staff to lock entry points, move people to safety, and direct first responders. The company was founded to leverage existing camera views to stop mass shootings and gun violence by reducing response times. 

A pioneer in the access control sector since 1971, AMAG Technology is looking to the future and the next generation of products that will expand its services to customers. “In our vision, we have advanced approaches that will not only provide our partners with advanced technologies but also ones that are easier to install with tools to expand their services,” says David Sullivan, who was appointed President of the venerable access control company in September 2022. New challenges at AMAG Sullivan brings a new outlook to the AMAG business, a part of Allied Universal, and a new vision to lead the company into the future. We caught up with David Sullivan to discuss his new challenges at AMAG and the journey ahead as the company looks to the future. Q: How does your background inform your approach to leading AMAG? I believe that it helps me to define a vision for AMAG that will be unique and on the leading edge of our industry David Sullivan: With the exception of only a few short years, my career has been in access control. I have experience with several systems and have had the privilege to manage several successful access control companies. As a result, I bring a great deal of experience into my role at AMAG. I believe that it helps me to define a vision for AMAG that will be unique and on the leading edge of our industry. Q: How would you describe AMAG’s journey over the last several years and how do you see the future? Sullivan: Prior presidents of AMAG always shared their leadership vision and direction with senior leaders located in the United Kingdom. This had an impact on the full direction of the business, sometimes limiting its ultimate success. Before I became a part of AMAG, these senior leaders that were located in the UK retired, placing for the first time the full management responsibilities of the president. This has allowed me to integrate the business into a single team, with single objectives, and a single vision. We expect to begin to reveal this new vision in the coming weeks. We are excited about the future of AMAG and believe we will surprise the industry with our new products and approach in the coming months and years. Q: How important is it that a manufacturer provides both hardware and software solutions? How does AMAG’s approach (in general) differentiate it in the market? We can design the complete solution, providing functionality that others may find more difficult to accomplish Sullivan: Regardless of the manufacturer, we all provide hardware and software. An access control solution is not complete without both. Some of us choose to make our panels, and others do not. Those who are dependent on third-party suppliers are restricted to the developments and direction of that company, and while it might be perceived to be an open technology, it still is proprietary to the hardware manufacturer. AMAG has controlled its manufacturing of panels from day one. The result means that we can design the complete solution, providing functionality that others may find more difficult to accomplish. Q: How does the breadth of AMAG’s product suite provide advantages to customers and/or integrators? Sullivan: AMAG’s product portfolio is unique and provides the end user with an end-to-end identity management solution from one company. Our Control Room PSIM, Symmetry CONNECT Identity Management Solution, Symmetry Access Control, and Symmetry GUEST solutions all integrate to provide the user with a broad set of features and capabilities from a single provider. There is no finger-pointing when we come to support your system. We hold full responsibility for making it work and can quickly provide a resolution to any application difficulties the user may be experiencing. Q: How does AMAG address the divide between on-prem and cloud systems? How do you help customers make the transition and/or plan for the future? We are in the early stages of developing our next generation of access control in which we intend to provide on-prem Sullivan: In our current product portfolio, we have three products that are cloud-based. Our mobile credential platform (Symmetry Mobile), our visitor management solution (Symmetry GUEST), and our physical identity and access management solution (Symmetry CONNECT) are all offerings that operate in the cloud. We are in the early stages of developing our next generation of access control in which we intend to provide on-prem, web client, and cloud-based offerings. One of the primary objectives is to ensure that the large installed base of systems that are out there today will be able to migrate not only to our next generation but as well to the cloud if the client so desires. Q: What is AMAG’s approach to mobile credentialing? Sullivan: As an access control provider, adding Symmetry Mobile credentialing to our portfolio just made sense. We want our customers to have a forward-thinking solution with the opportunity to save money not only on the physical badges but the cost of printing and distributing badges. Mobile credentials can be easily issued and revoked remotely, reducing administrative overhead, and eliminating the need for physical inventory management. Organisations can centrally configure what devices are used and the read range for each type of device and operating system, thus providing flexibility. Symmetry Mobile offers a customised questionnaire that controls access and reduces liabilities. Q: What has surprised you the most in your first year or so leading AMAG? Not many companies are blessed with such a broad portfolio that is supported by a resource-rich company Sullivan: I wouldn’t say I was surprised by this as much as happy to see, but I would say that the quality of our people was a pleasant surprise. As well, the AMAG product offering is broad and has some unique elements. When coupled with the depth of the resources that we have in AMAG, I know that we are second to none. Not many companies are blessed with such a broad portfolio that is supported by a resource-rich company that has so many talented people. Q: Please describe your dealer channel, and how you are seeking to expand it. Sullivan: The AMAG products are sophisticated and typically are installed for higher-end applications. With this sophistication comes a need to be well able to install such a solution. We have a strong group of certified and loyal partners who help us to deliver these enterprise solutions. We desire to provide our existing partners with updated and competitive systems to offer to their end users. Q: What is the security industry’s (and/or AMAG’s) biggest challenge in the next five years? We need to find ways to provide both our channel partners and the customers with solutions that are easily integrated Sullivan: I believe that the advancements that we are seeing in technology provide our industry with the opportunity to truly change how security is provided to our collective customers. As we advance these solutions, we will need to do so responsibly and in a way that helps the channel’s abilities. We need to find ways to train our partners to both install and support these more complex solutions. At the same time, we need to find ways to provide both our channel partners and the customers with solutions that are easily integrated, moving away from proprietary closed systems to open and cohesive solutions. This will ensure that the users get the best, and most complete solutions. Q: What does the industry as a whole misunderstand about AMAG -- time to set the record straight! Sullivan: Well, I am not ready to openly share where we are heading. We are in the process of putting together some advanced approaches to how we will do business with our partners. We are focused on providing tools that will enhance their services to their customers, and with products that are leading edge. I can only state that all should keep their eyes on AMAG, because over the next few years, we are going to surprise some people, and more importantly make our loyal partners quite powerful.

Named one of Money magazine’s Best Colleges in America 2023, Fairfax-based Geoge Mason University (Mason) is the largest public research university in the Commonwealth of Virginia. Its 10,000 faculty and staff provide classes and support services across three regional campuses, an international branch campus in Songdo, South Korea, and five instructional sites. With more than 40,000 students hailing from all 50 states and 130 countries and a six-year graduation rate that is well above the national average, Mason continues a rapid upward enrollment trajectory that saw headcount and credit hours increase by nearly 2 percent in Spring 2022 and Fall 2023 applications rise by 11 percent.  R1 research university In addition to a heavy emphasis on diversity – U.S. News and World Report named it the state’s best public university for diversity and innovation – Mason is a pioneer in technology and research with 40 percent of its students majoring in STEM fields. It is also the youngest nationally ranked R1 research university, a top 10 public university for cybersecurity programmes, and a top 20 public university for five different engineering and education online programmes.  University's challenge Providing an exceptional experience had to balance with the need to maintain public access to appropriate services Mason’s rapid growth requires it to embrace system-wide innovation, particularly when it comes to providing a safe, secure university environment for students, faculty, and staff. Providing an exceptional experience had to balance with the need to maintain public access to appropriate services, as well as the convenience of contactless entry and the ability to act quickly when credentials were lost, or stolen or the user’s status with the university changed.  Goal “We have a very open campus. Most of our doors are unlocked from 7 AM until 11 PM and we have a public library, so we need to make sure access control isn’t in the way. On the other side, we need to make sure that if something does happen, we can react quickly to unfolding scenarios,” said Daniel W. Anthes, Director of Technology Services, at George Mason University. “The goal is to make it safe, easy, and seamless for people to navigate campus.” Case study  Mason had already implemented a card-based access control solution featuring HID® Seos credentialling technology, HID OMNIKEY® chips, HID Asure ID card printing software, HID FARGO® printers, and HID Signo™ card readers.  Photo identification cards were encoded with appropriate credentials allowing the holder to access everything from parking to residence and dining halls to facilities and services, including data centres, libraries, and shops by simply tapping or swiping. “Eventually, we reached the point that the switch to mobile credentialling was a straightforward next phase. This would make it easier for staff and students to get where they needed to be without having to fumble with a set of keys,” said Anthes.  HID's solution HID Mobile Access lets any compatible mobile device – smartphones, tablets, or wearables – be used as a credential Mason again turned to HID and Atrium, deploying the HID Mobile Access® solution with Seos as the underlying credential technology. Atrium provisions and manages the lifecycle of the HID Mobile Access credentials. HID Mobile Access lets any compatible mobile device – smartphones, tablets, or wearables – be used as a credential to securely access doors, gates, networks, and more. It significantly increases convenience and boosts operational efficiency without compromising security.  HID Mobile Access Because Mason had Signo readers already in place, deployment of HID Mobile Access required just a simple upgrade. Importantly, while mobile access eliminates the need for physical access cards, the highly versatile Signo readers support the widest range of credential technologies via native Bluetooth, Near Field Communication (NFC), and Apple Wallet – meaning those who choose to can continue using their physical ID cards until they are ready to transition to mobile access.  Seamless integration “Once you get them using the technology, at that point the realisation hits that this phone access is awesome. Or you can use your Apple watch and never even pull your phone from your pocket. There are a lot of things you have to navigate when considering credentials." "Fortunately, the HIDand Atrium Campus partnership offers the complete solution, bundled together and working seamlessly in the way I expected. The seamlessness of the mobile credential and how quickly they can get where they need to be with their phone or wearable is cool to see in action,” said Anthes.  Final results Mason’s more than 50,000 students, faculty, and staff can leverage mobile credentials at any campus In addition to access to approximately 7,000 doors across its campus locations, Mason’s more than 50,000 students, faculty, and staff can leverage mobile credentials at any campus cash register, printer, copy machine, and retail and recreational facility. Mobile access will increase the convenience factor exponentially for students, for example enabling express check-in for residence halls at the start 2024-25 school year which will let students bypass queues that in the past were hundreds deep and go straight to their dorm rooms.  Mason Mobile ID Mason Mobile ID has also driven a significant drop in the issuance of temporary and replacement cards, saving both the university and students time, money, and frustration. Students can also easily switch credentials to a new wearable or mobile device, eliminating the need to have this done in person – a significant convenience when Apple released its iPhone 15 shortly after Mason transitioned to mobile access.  Safety standpoint “We are only two months in, so there are a lot of benefits we have yet to see with Mason Mobile ID, but I’m excited about what we’ve already started noticing in terms of students engaging faster with their peers and community." "The police department also absolutely loves the wearables from a public safety standpoint, because they can get through the doors a whole lot faster than they could with the traditional cards or when they had to fumble with keys,” said Anthes.  Operational efficiency Going forward, Mason is exploring expanding mobile access to shuttle buses, which would also allow them to track utilisation data, and for more special events access. “New technology like mobile access is how Mason improves operations, so if there is an opportunity, I will certainly push to have HID involved. There are a lot of things you have to navigate when considering credentials. Fortunately, the HID and Atrium Campus partnership offers the complete solution, bundled together and working seamlessly in the way I expected,” said Anthes. 

In a groundbreaking initiative to bolster security measures, Indian Railways has successfully implemented Herta's state-of-the-art facial recognition solutions across its extensive network of train stations in the Eastern region. This transformative project marks a significant step towards ensuring the safety and well-being of passengers and staff throughout the railway system. The project becomes the largest one in the world in the transport sector. Herta has also been awarded two more regions that will be implemented after the Eastern one. Facial recognition technology The deployment of Herta's cutting-edge facial recognition technology is part of IndianRailways' commitment to embracing advanced solutions for enhancing security. By leveraging Herta's expertise, the railway network aims to create a safer environment for passengers, mitigate potential security threats, and streamline operational efficiency. Key features Key features of Herta's facial recognition solutions implemented at 230 train stations using thousands of video surveillance cameras include: Real-time Identification: Herta's technology provides real-time facial identification capabilities, allowing for swift and accurate recognition of individuals within the train station premises. Enhanced Security: The implementation of facial recognition enhances security by automatically identifying and alerting authorities about the presence of individuals with potential security concerns, contributing to the overall safety of passengers and staff. Efficient Monitoring: Herta's system enables efficient monitoring of the train stations, offering a proactive approach to security management. The technology assists in the quick response to incidents and ensures a rapid resolution of security issues. User-Friendly Interface: The intuitive user interface of Herta's solutions facilitates easy integration with existing security systems, providing a seamless experience for railway personnel responsible for monitoring and managing security. Stringent security requirements Mr. Rahat Jain, IDIS INDIA - MD, expressed his enthusiasm about the successful implementation, stating, "We are delighted to announce the successful integration of Herta's facial recognition solutions at Indian Railways." Startologic, the official partner overseeing the deployment of Herta's facial recognition solutions at Indian Railways, is proud to be part of this transformative project. The successful implementation showcases the capability of Herta's technology to meet the stringent security requirements of one of the world's largest railway networks.

The Winston-Salem Police Department (WSPD), internationally accredited by the Commission on Accreditation for Law Enforcement Agencies (CALEA), is dedicated to proactive, data-driven approaches to law enforcement. Through initiatives like "Smart Policing," a collaboration with the local community and Winston-Salem State University, the department aims for systemic change in crime reduction and community safety. Real-time intelligence Lieutenant Ben Jones oversees the Real Time Crime Center (RTCC) housed in the Criminal Intelligence Bureau, a crucial nerve in the department’s operations. Under his stewardship, the team assists officers in protecting over 253,020 people across 133.7 square miles. “A more informed officer makes better decisions. We provide as much real-time intelligence as possible to detect, deter, and solve crime.” The challenge Get Connected Winston-Salem campaign integrates community-owned cameras into the police's video security Facing violent crime and an annual increase in homicides, the WSPD emphasises rapid responses underpinned by precise and accurate data. A particularly innovative step is the "Get Connected Winston-Salem" campaign, which integrates community-owned cameras into the police's video security system through Fūsus. This not only broadens the scope of crime monitoring but also exemplifies the department's commitment to collaborative crime-fighting. However, finding suspects’ vehicles was a logistical nightmare and still relied heavily on witness accounts. “We began looking at LPR solutions to assist in shootings, homicides, and cases involving vehicles.” Intelligence gathering with LPR and Multisensor To elevate its crime-solving capability, the city has strategically placed Verkada License Plate Recognition (LPR) and Multisensor cameras at traffic light intersections. “Our goal is to improve the solvability and speed of investigations by being able to identify suspects' vehicles across different intersections. We tie LPR with the Multisensor, which gives a four-way view across the intersection. No other solutions we evaluated offer this capability.” The nature of the incident When an incident is reported, the initial call is directed to the Patrol Divisions, and first responders are dispatched accordingly In partnership with the Winston-Salem Department of Technology (DoT), Jones plugs Multisensor cameras directly into the city system where there's Fiber and power. When an incident is reported, the initial call is directed to the Patrol Divisions, and first responders are dispatched accordingly. The nature of the incident determines its next course: for instance, serious shooting incidents are relayed to the Violent Firearms Investigative Team, while homicides are dealt with by the Criminal Investigation Division. Real-time Verkada Analytics “Before, we relied on witness information. Now, with Verkada and Fūsus, finding what we need can take just minutes instead of days.” The Verkada software, in conjunction with Fūsus, enhances the accuracy and speed of investigations, particularly in locating vehicles associated with a crime and finding missing people. People and Vehicle Analytics allow for the swift identification of both suspects and missing people throughout the city. Finding missing people - Detailing a success story, Lt. Jones recounts, “We found a missing person on a Verkada camera, and used People Analytics to find her at different times. We were able to confirm that she was alive at particular times, which gave investigators a starting point.” Coupled with ShotSpotter, a gunfire detection system, the team swiftly locates suspects using real-time analytics Finding suspects by vehicle - Coupled with ShotSpotter, a gunfire detection system, the team swiftly locates suspects using real-time analytics. “As soon as there is a shooting, the team uses Verkada to quickly locate suspects’ vehicles based on their description and colour." "A high percentage of violent crimes involve suspects who arrive, leave, or commit the crime from a vehicle. Verkada helps us identify where they’ve been, where they are, and where they’re headed.” Alerting with video context - Verkada goes a step beyond the image of a vehicle tag, providing a video of the car, its tag, and other vital details. “In the past, we might’ve stopped every red car. With Verkada, we have higher accuracy and less chance of mistaken identity." "I've been in the LPR market for a while and found that most solutions only give you a picture of the tag and vehicle. Verkada associates a video with each tag, so we have additional context easily available for intelligence gathering.” What's next Entering phase two, the goal is to place Multisensors closer together and increase the Verkada security These use cases with Verkada are just the beginning. Lt. Jones envisions a future where the department can seamlessly locate vehicles from one intersection to another, making suspect identification efficient and precise. Entering phase two, the goal is to place Multisensors closer together and increase the Verkada security coverage across the city. Real-time problem solving "The LPRs and Multisensor fit into our overlapping technology strategy, and we plan to increase the density of our deployment. If we’re pursuing an active shooter for example, having the cameras near our shotspotter areas allows us to use both technologies in conjunction with one another to locate the shooter.” Furthermore, by showcasing the efficacy of Verkada to other police departments, Winston-Salem aims to set a benchmark in crime-solving on the East Coast. Lt. Jones adds, “My goal is real-time problem solving; witnessing events as they unfold, not after. With Verkada, we’re turning that goal into reality.”

HID, the worldwide pioneer in trusted identity solutions, announces that Royal Jersey Laundry has introduced a new tracking feature of HID’s linen management platform at each of its 5-star hotel customer sites to guarantee that drivers drop off and collect precise linen stock and that costly errors are avoided. Linen tracking This new feature replaces a paper-based system used by drivers for the management of cages filled with clean/soiled linen delivered/collected at customer sites. It provides detailed end-to-end tracking of linen cages across multiple customer locations throughout the whole cycle of washing, packing, delivery, and collection, a complex process given that 550,000 pieces are laundered each week for numerous clients. Royal Jersey Laundry Royal Jersey Laundry works with most five-star hotels in London including The Dorchester, The Carlton Tower Jumerah Founded in 1915, Royal Jersey Laundry is one of the few cleaners servicing the luxury hotel sector. Based in a 25,000 square-foot purpose-built facility in Dagenham, rebuilt in 2021 for £15 million after a fire, it works with most five-star hotels in London including The Dorchester, The Carlton Tower Jumerah, The Peninsula London, and The Ritz. Need for constant communication Supporting the five-star segment is demanding given the constant communication required between the hotel and laundry, exacting standards, and the quantity and range of items to be laundered. This includes duvets, sheets, towels, and bath robes along with smaller items such as foot mats, drink coasters, shaving towels, and dry cleaning for guests themselves. Royal Jersey Laundry operates 24/7, employs 150 staff members, and washes 40 tons of linen per day.  Maintaining laundering schedule Five-star hotels prefer to use linen they own with five sets kept of everything, allowing them to maintain a schedule  In contrast with budget and mid-level hotels, five-star hotels prefer to use linen they own with five sets kept of everything, allowing them to maintain a rigorous laundering schedule and ensure guests always receive fresh, cleaned linens. “An average 300-bed hotel will have around 30,000 items of linen which will cost around £250,000,” says James Lincoln, Royal Jersey Laundry’s managing director. “The volume of linen is so high and it’s always moving such that accurate inventory control was a major challenge verging on the impossible.” HID cloud-based RFID linen management system Before the HID cloud-based RFID linen management system, everything was done manually. Laundry staff would check items off ironing/folding machines, a wholly error-prone process, and log the quantities on pieces of paper. The operational overhead for the laundry was exacerbated as the various linen items from the different hotels had to be kept separate, too. “Linen is everywhere: on beds, in cupboards, in transit, and at the laundry, yet no one had full insight into stock levels and, when things went missing which often happened, typically we’d get blamed,” says Lincoln. Real-time linen inventory management LinTRAK tags are sewn into linen items by laundry staff or linen manufacturers during the production process To address these problems, Royal Jersey Laundry installed a real-time linen inventory management system from HID combining LinTRAK® RFID tags, a full set of RFID equipment including table-top and conveyor-belt scanners, one RFID portal and one cabin scanning unit, and cloud-based Acuity software.  The discrete LinTRAK tags are sewn into linen items by laundry staff or linen manufacturers during the production process. Some hotels also use LinTRAK tags to manage staff uniforms and restaurant linens such as napkins and tablecloths. HID LinTRAK textile tags Around 40% of Royal Jersey Laundry hotel customers have transitioned to the HID linen management solution and connect via Acuity’s web portal. Once cleaned, the linen is packed into cages, and scanned in seconds through HID’s RFID cabin station. Items are automatically counted, with delivery notes generated including billing information. HID’s Acuity software integrates with the laundry’s Sage accounting software to generate invoices. Benefits of textile tags The implementation of HID LinTRAK textile tags, RFID stations, and the Acuity software platform has radically changed how Royal Jersey Laundry operates, delivering a range of benefits: Fast Return on Investment: Since the installation of the HID equipment in 2019, the system has already paid for itself given the efficiency and productivity gains. Better use of people resources: Laundry and housekeeping staff no longer waste time on dull and resource-intensive activities like manually counting linen. They have been redeployed to more productive work, generating 10-20% savings in labor costs. Better visibility of stock levels: As hotels know exactly the location and quantity of linen, they are better able to cater to peak demand, reducing linen expenditures by up to 30%. Improved responsiveness and customer satisfaction: Access to in-depth data generated by the Acuity platform means the laundry can quickly answer customer queries. “We give hotels complete transparency about where their linen is in the cleaning and delivery cycle. There are just no grey areas anymore,” says Lincoln. Increased security of expensive linen assets: While theft of linen at five-star hotels is rare, it does happen. RFID tagging enables better monitoring of expensive bedding and towel investments. Enhanced reliability and productivity: Operations are more efficient as RFID-enabled items can never be lost or misplaced. Furthermore, digital scanning results in faster processing of items. “We’re effectively two businesses: the laundry itself and a logistics operation. We run a mixed fleet of lorries and electric vans which nip in and out of London three times a day picking up and delivering garments for hotel customers using us for guest work,” adds Lincoln.

RecFaces, a facial recognition software company, has announced the successful deployment of its flagship product, Id-Guard at Jorge Chávez International Airport in Lima, Peru. This implementation marks a significant milestone in bolstering security measures at one of South America's busiest airports, underscoring the importance of maintaining a high level of safety at public transportation hubs. Jorge Chávez International Airport Jorge Chávez International Airport serves as a vital gateway for travellers and cargo, welcoming more than 20 million international and national passengers every year. With such a high flow of people, ensuring the safety and security of passengers and airport personnel becomes crucial. Recognising this need, RecFaces collaborated with airport authorities to implement their state-of-the-art Id-Guard solution and help ensure the safety of the facility.  Enhanced security measures The solution's features enable airport authorities to prevent suspicious individuals from accessing the site The implementation of Id-Guard has significantly enhanced security measures, allowing for proactive monitoring and rapid response to potential security threats. The solution's features enable airport authorities to prevent suspicious individuals from accessing the site, thereby safeguarding the safety of passengers and staff. Highest level of security “Airport representatives felt the need for facial recognition to strengthen the security structure within the airport as a whole,” notes Maria Kazhuro, Business Development Director for the LATAM region, RecFaces. Maria Kazhuro adds, “Our goal was not only to provide the highest level of security but also to simplify work processes for security guards. We can confidently say that the installation of an ID guard has significantly improved security in the facility. Now both airport visitors and employees can be sure that they are under even greater protection than before.”  Id-Guard facial recognition The deployment of Id-Guard at the Peruvian airport demonstrates RecFaces' dedication to excellence and innovation in the field of facial recognition technology. As airports worldwide continue to prioritise security and passenger experience, RecFaces remains at the forefront of delivering advanced biometric solutions tailored to the evolving needs of the aviation industry. 

A prominent participant in the Central African mining industry, this company focuses on the exploration and extraction of copper and cobalt. Boasting a substantial cobalt reserve and expansive copper assets, it is presently undergoing a significant restructuring to establish itself as a prominent global player in mining. Through strategic collaborations with major entities in the sector, both domestically and internationally, the corporation aims to enhance its competitive standing. An impactful project currently under evaluation aims to achieve an annual copper output of 200,000 tons, underscoring its dedication to expansion and prominence in the worldwide mining landscape.  Overview  Faced with the necessity for an enhanced attendance management system across widely spread mines and a sizable workforce, the client approached Matrix for a solution. The particular challenge involved consolidating attendance management and facilitating rapid attendance marking for approximately 10,000 users across various mines and the central headquarters. Matrix was enlisted to tackle the challenge, with the client specifically desiring a high-speed face-based attendance system Matrix was enlisted to tackle this challenge, with the client specifically desiring a high-speed face-based attendance system as the primary credential for marking attendance. The collaboration was geared towards achieving a seamless and centralised attendance management process across different mine locations.  Client challenges  Matrix demonstrated a nimble response to the client's urgent requirements, strengthening their attendance management infrastructure. The challenges encompassed the consolidation of attendance management and are outlined below:  Requirement for Centralised Employee Attendance Management: Operating across diverse mining locations, the client encountered difficulties in efficiently handling employee attendance. To address the challenges faced by the mining conglomerate, there was a clear need to implement a centralised solution to streamline and enhance attendance management effectively.  Need for an Employee Portal: Another challenge faced by the client was the absence of an easy-to-use platform for attendance and leave management, visible to their employees.  Swift Identification of Mine Workers and Employees: There was a critical demand for the rapid identification of employees and mine workers, emphasizing the urgent need to expedite attendance processes.  Matrix's solution  Matrix efficiently addressed these requirements by offering solutions that enhanced its client's attendance management systems. The company implemented its Instant Face-based Time Attendance Management Solution, delivering the following benefits:  Centralised Attendance Management for Streamlined Employees: Matrix provided a comprehensive time attendance solution with centralised management capabilities. This allowed the client to have unified control over employee attendance from various mine locations, simplifying the overall management process.  Employee Self-Service Portal for Quick Access to Leave and Attendance Management: In addition to the time-attendance solution, Matrix introduced its employee self-service portal, offering employees convenient ways to update leave information and facilitating smoother leave approval processes.  Instant Face Recognition for Seamless Employee Identification: Matrix deployed COSEC ARGO FACE for rapid face recognition. With a recognition speed of less than 0.5 seconds, this device enabled the client to achieve high-speed face-based attendance. This accelerated the attendance marking process across all mine locations.  The integration of Matrix's face-based Attendance Solution, along with an instant face recognition door controller, significantly enhanced the client's attendance operations, leading to heightened operational efficiency throughout the organisation.  Application scenario  Results  Instant Face-based Time Attendance Management Solution Employee Self-Service Portal facilitated seamless leave and attendance management for employees Matrix adeptly tackled the intricate challenges faced by this Central African mining entity, elevating attendance management and employee engagement. By implementing the Instant Face-based Time Attendance Management Solution, Matrix not only centralised attendance management across diverse mine locations but also introduced an Employee Self-Service Portal. This portal facilitated seamless leave and attendance management for employees, promoting transparency and efficiency. Operational efficiency The integration of COSEC ARGO FACE ensured rapid face recognition, reducing identification time to less than 0.5 seconds. The holistic solution significantly enhanced operational efficiency, providing the mining company with streamlined attendance processes, improved employee interaction, and heightened overall organisational effectiveness.

Manufacturers make things. That hasn’t changed. Manufacturers today still produce finished goods from raw materials using various tools, equipment, and processes. What is evolving is a greater emphasis among manufacturers on understanding and meeting customer needs. In the security industry and elsewhere, the role of a manufacturer is expanding from a purely production-focused function to one that embraces technology, prioritises adaptability, expands service offerings, and caters to a more demanding customer base. We asked this week’s Expert Panel Roundtable: How is the role of the manufacturer changing in the security market? Is “manufacturer” still the best term to reflect the changing role?

When it comes to preventing theft and ensuring overall safety, technology offers a robust toolkit for retail stores to enhance security in several ways. From intelligent surveillance systems to RFID tags used to avoid shoplifting, today’s retail and loss prevention strategies are more effective than ever. Beyond security, the newer technologies can also provide benefits related to merchandising, inventory control, customer service, and the list goes on. The combination of abundant data and artificial intelligence (AI) is a powerful one-two punch that is on the verge of reshaping the retail industry. We asked this week's Expert Panel Roundtable: How are new technologies transforming the retail and loss prevention markets?  

There is a bright outlook for trade shows in 2024. In particular, ISC West has recently become the must-see event in the security marketplace. ISC West will take place April 9-12 at the Venetian Expo in Las Vegas. In addition to providing access to a wide range of technological innovations, the show also serves as a platform to introduce new products and services. As the industry counts down to the big exhibition, we asked this week’s Expert Panel Roundtable: What will be the big news at ISC West 2024?