Zenitel - Experts & Thought Leaders

Zenitel has announced that its new Zenitel Connect Pro platform has received LenelS2 factory certification as part of the LenelS2 OpenAccess Alliance Program (OAAP). The new Zenitel Connect Pro system interfaces with the LenelS2 OnGuard® access control system, providing customers with solutions for a unified and scalable enterprise security platform. Zenitel products  “Zenitel has completed required factory testing at LenelS2 to validate the functionality of its interface to the OnGuard system. The interface between the Zenitel products and the OnGuard® system provides customers with the ability to integrate intelligent communications into their security solutions,” said John Marchioli, OAAP Product Management, LenelS2. He adds, “We look forward to their continued involvement in the LenelS2 OpenAccess Alliance Program.” Zenitel's next-generation  “We are thrilled to feature the OnGuard interface as part of the initial launch of Zenitel Connect Pro, Zenitel's next-generation intelligent communication platform,” said Kelly Lake, Director of Strategic Alliances, Zenitel. Kelly Lake adds, “With a focus on simplified deployment and cybersecurity, Zenitel Connect Pro simplifies business communication and security operations. We continue to remain proud of our long-lasting relationship with LenelS2, and we look forward to providing our joint customers with cutting-edge, integrated solutions well into the future.” Zenitel Connect Pro Designed to simplify safety and security operations, Zenitel Connect Pro offers seamless integration, scalability, and management of services through its open standards design. Security professionals will appreciate its intuitive interface, which provides real-time insights and enhanced situational awareness. Experience the future of communication and security with Zenitel Connect Pro.

Zenitel, a global pioneer in Unified Critical Communication solutions, proudly announces the launch of Zenitel Connect Pro, the industry’s first critical communication solution that unifies all types of audio communication solutions, helping to bring safety, security, operational, and infotainment communication needs under one platform.   Zenitel Connect Pro Cybersecurity demands are fundamental to any security specification and the Zenitel Connect Pro platform is built on security by design principles, which ensures that cybersecurity is foundational to the architecture, which minimises potential vulnerabilities and ensures resiliency to cyber-attacks.  By adopting open interface standards, Zenitel Connect Pro makes it easier for security system integrators to incorporate audio into the security mix, including video management and access control solutions, enabling a shift from reactive security to proactive and interactive security solutions.   A truly unique offering for physical security This unified critical communications approach helps businesses reduce response times in emergencies Zenitel Connect Pro represents a paradigm shift in the way people and businesses communicate, transitioning from traditional, siloed communications to a collaborative communications approach, by seamlessly integrating intercoms, IP speakers, public address, and voice alarm systems under a single platform. This unified critical communications approach helps businesses reduce response times in emergencies while improving communication resilience by allowing seamless transitions between different communications technologies.  Addressing key operational challenges  Zenitel Connect Pro enables users to set up, deploy, monitor, and maintain communication systems in one place. With a single interface to master, the team spends less time in training. Zenitel Connect Pro is powerful, yet easy to use, with an intuitive interface. This helps the user to reduce setup time while giving them full control over the communication assets. Stay secure and up to date on the latest software patches, with a full overview of device software versions.  A new-generation communication platform Zenitel Connect Pro will continue to evolve to meet industry demands for new capabilities and cybersecurity By adopting open interface standards, Zenitel Connect Pro will continue to evolve to meet industry demands for new capabilities and cybersecurity requirements. The platform also allows the partner community to add third-party services on top of functionalities in the core communication platform, further accelerating the development journey.   Communication solutions “We are excited to share this news with our partners and the security industry, and we look forward to helping everyone incorporate critical communication solutions into their security infrastructure,” says Lars Paulsson, EVP for Safety and Security at Zenitel. “This new cybersecure platform opens up opportunities for our entire ecosystem of partners by extending their security offerings with safety communication solutions and enabling the addition of functionalities and services tailored to specific end-customer needs,” Paulsson explains. 

AMAG Technology hosted the Security Engineering Symposium (SES) Europe conference on October 17 – 18, 2024 in Tewkesbury, UK. Over 70 end users, integrators, and consultants from EMEA attended the event held at the Tewkesbury Park Hotel. While this event has been held in the US many times, it is the first time it has been held in the United Kingdom.  New vision AMAG Technology President, David Sullivan and Director of Sales-EMEA & APAC, James Clark opened the symposium by welcoming attendees and sharing the new vision for the company. Executive Vice President of Sales, Marketing and Customer Excellence, Kyle Gordon presented, 'Our Customer First Journey.' Keynote speaker and influencer from the Access Control Executive Brief, Lee Odess presented on Emerging Access Control Trends. Roadmap and goals “We are thrilled to host the first-ever SES Europe and share our new company vision, roadmap, and goals with our international customers and partners,” said AMAG Technology Director of Sales – EMEA & APAC, James Clark. “To have everyone together in one room discussing the future of the industry was incredibly exciting. Leadership was available to answer questions, and the networking, camaraderie, and excitement were contagious.”  Symmetry Access Control solution AMAG Technology Vice President of Product Management Jennifer Marx shared the product roadmap and, together with Executive Vice President of Engineering Michael Kobaly, provided a sneak peek at the company’s next generation of its Symmetry Access Control solution.  The event was held a few miles from the UK headquarters, and guests enjoyed a tour of the Tewkesbury manufacturing plant, as well as short sessions about the quality assurance process and technical support department. The SES Europe was sponsored by five technology partners: SAFR SCAN, Salient Systems, Telaeris, Wavelynx, and Zenitel.

Here’s a news flash: 2022 will be a pivotal year for the security industry. As we enter the new year, continuing change is a safe prediction for any fast-moving, technology-driven marketplace. Recent history confirms the ability of the security industry to shift and adapt to changing conditions and to provide an ever-expanding menu of technology solutions to make the world a safer place. Given that the new year will bring change, what will that change encompass? More to the point, what should it encompass? We asked this week’s Expert Panel Roundtable: What is the biggest change you would like to see within the security industry in 2022?

Every building starts with the entrance. A solid enterprise risk mitigation and security strategy include protecting that entrance. Often, risk mitigation strategies protecting the entrance have included high-resolution video surveillance cameras, video management systems, and access control solutions. But that strategy and set of security solutions only tells part of the story. Imagine a security guard who is protecting a facility after hours, when an individual approaches the entrance and seeks to gain access. The security guard can pull up the video surveillance feed and see the individual and his movements, which appear to be suspicious. But he also needs to hear him in order to decide the next decisions and actions. Does he escalate the situation, calling for backup and for first responders’ response, or does he allow the individual access to the building because he works there and is authorised to enter?   Meet high-definition voice What the security guard needs is to be able to hear and to communicate with that individual. All enterprise security systems need three primary components in order to successfully protect the entrance and to mitigate risk – access control, video surveillance, and the ability to hear and communicate. Each component plays an integral role in supporting a unified security system, and without all three, the security system is not complete. Access control can be thought of as the brains of a security system by holding data and permissions. It serves as the arms and hands of the system; it can either keep someone out or What a security guard needs is to be able to hear and to communicate with an individualinvite them in. IP video allows a security team to remotely position a set of eyes anywhere an IP camera can be placed on a network. With a video management system, security teams can see what is happening and decide how to respond. However, with remote viewing, the event may be over by the time security physically responds.  Audio adds interactivity That three-component enterprise security system – comprising IP video, access control, and high-definition voice working together mitigates risks and provides value. It also means that security is interactive. Security teams talk and listen to the person that’s seen on a video surveillance system, no matter where the location or how remote. If the person is lost or simply needs assistance, security personnel can talk to them and provide direction and reassurance. Even more, in an emergency, an interactive solution becomes a critical life-saving tool, as it provides data that can be shared between security, police, emergency services, and more. Audio can also detect voices, noises, breaking glass, or other sounds that are not within direct view of a video camera. An interactive security system creates an informed response, by providing real-time situation awareness management. Post-event, it supports forensics and investigations to mitigate future security incidents.  Audio and COVID-19 We are living in extraordinary times. As businesses begin to reopen and stay open, they are looking for any tools that can help them overcome the enormous That three-component enterprise security system – comprising IP video, access control, and high-definition voice working together mitigates risks and provides valuechallenges they face. In buildings and facilities, the COVID-19 pandemic has created a new security perimeter, one that demands contactless access with entry and exit, and that has also created a new duty of care for security professionals. Now more than ever is the need to interact and communicate with individuals moving in and out of doors and spaces without physical intervention. Intelligent communications, integrated with contactless access control, can help a business to comply with pandemic safety guidelines and ultimately, reopen for business and stay open.  COVID-19 has also increased the need for clean-room isolation and quarantine spaces, sometimes in areas not originally intended for that use, where risk of infection is high, and equipment must be easily disinfected between patients. Here, purpose-built cleanroom intercoms, providing clear touchless communications despite the noisy environment, have emerged as critical tools for enabling patient care while reducing the need to enter the contaminated space. For example, voice communication can enable hospital staff to verify identity and to communicate with patients without entering the isolated and infectious environment, which can save on personal protective equipment (PPE) and reduce the amount of exposure to the virus. In non-emergency healthcare facilities, such as medical centers, voice can effectively relay information to building occupants and visitors for screening purposes. Visitors can be seen and heard. For example, a patient who seeks access to a medical center for an appointment can hear important instructions from a nurse via the intercom solution. Seeing the person that you talk to is one thing but hearing them conveys a much better sense of closeness, making it possible to maintain a high level of security and customer service.  The whole story Today’s security systems should no longer simply involve video surveillance cameras generating feedback and images to a security guard. Instead, a new ecosystem for enterprise security and risk mitigation has emerged, and it’s one that involves video surveillance, access control, and high-definition voice. That ecosystem can ensure well-rounded and responsive information management and security platform, all communicating with each other and offering actionable insight into risks and potential physical breaches. Audio is the new value hub of the connected and intelligent school, campus, building, correctional facility, and more. Simply put, a silent security system cannot be an effective security system. In every situation, it is crucial for all security professionals to mitigate risk, no matter what they are protecting. This emphasizes the need to hear, be heard, and be understood in virtually any environment.  

During 2017, we witnessed as the end-user came to realise that an intercom can be a silo if not properly integrated in with access control, video management, and their existing VoIP-based systems as well as designing intelligibility into every device. We believe the next generation of communication in the Age of Voice has accelerated beyond anyone’s expectations, and we will begin to see more and more attention on highly intelligible, interoperable and scalable intelligent communications solutions protected by robust cyber-defensible shields. Clear and measurable tools Intelligent communications solutions will define a new standard for IP-based systems that are able to interoperate with existing and emerging systems Intelligent communications solutions will define a new standard for IP-based systems that are able to interoperate with existing and emerging systems such as access control, video, VoIP and messaging platforms. The winners in the commercial marketplace will design intelligibility into every device and provide clear and measurable tools for managing the performance of that device on IT’s network. We call these the “ilities”: Cyber Defensibility, High Availability, Maintainability, Reliability and Scalability. Zenitel continues to be seen by leading access control and video management companies as the preferred intelligent communications solutions provider that can interoperate within a 360-degree all-hazards risk and actionable response platform. Educating the end user When the end user or integrator is educated on how to evaluate communications solutions, or experienced the painful lessons around deploying less intelligible solutions, Zenitel becomes their solution of choice. In 2018, we hope to do the same for the VoIP channel, showing them not only how we interoperate with their current telephony solutions, but also how they can augment those solutions in new and compelling ways.