Round table discussions

How green is the security industry?

Environmentalism is a universal consideration in most business sectors in 2016. Whether seeking to provide greener products, or looking for new ways to minimise waste of manufacturing processes, most companies are involved to some degree with environmental concerns. Green has not traditionally been a big driver in the security industry, but there are indications the profile of environmentalism is increasing. We asked this week's Expert Panel: How green (environmentally friendly) is the security...

How does the “perception of safety” impact system choices?

Does seeing video cameras at a location make you feel safer or less safe? Do you feel better to know that video surveillance is capturing everything that happens, thus discouraging crime? Or do you think: What kind of neighbourhood (or store) is this that needs a CCTV camera watching everything? Do you feel more secure when the security guard at the hotel elevator asks to see your room key? Do airport screenings ease your mind about getting on an airplane with 100 strangers? The “perceptio...

How can security integrators/installers stand out in the market?

It’s a challenging time for security integrators and installers. Equipment prices are going down (along with margins), and commoditisation is wiping away what used to be the advantage of exclusively offering a top product brand. Integrators can continue to succeed by finding a way to move ahead of the pack – but how? We asked this week’s Expert Panel Roundtable: How should integrators/installers differentiate themselves or make themselves stand out in today’s market?

How can smart camera features address concerns about privacy?

Ensuring privacy is often a concern for video surveillance systems, especially in situations where a system intended for “public” surveillance could somehow, perhaps inadvertently, view private areas or situations. The classic example is an apartment building whose windows are within the range of a video surveillance camera. How can you provide video surveillance without invading the privacy of the apartment dwellers? Integrators and end users often turn to technology for a solution....

What security applications are best suited to smartphone apps?

How mobile telephones have transformed into “smartphones” is one of the great technology stories of our time. What once was a single-function device now can do almost anything – display video, pay for groceries, monitor our health. The smartphones we carry in our pockets today have more computing power than the “super computers” of yesteryear, and that power has found many uses in a seemingly endless array of “apps.” Some of them are directly related to...

How can security integrators replace revenue in the age of commoditisation?

As more security equipment categories become commoditised, a previously rich source of income for integrators and installers – markup – is becoming harder to come by. Less expensive products with little to no perceptible value differentiation leave integrators with few options, not to mention the growth of pricing transparency that comes courtesy of the Internet. We asked this week’s Expert Panel Roundtable: Given the increase in commoditised hardware (i.e., lower profit margin...

How successful was ISC West 2016 for security industry exhibitors and visitors?

The security market in the United States has been in a collective state of exhilaration since ISC West. The (possibly) unprecedented success of the big trade show has left us all feeling optimistic about the year ahead. Members of our Expert Panel Roundtable are joining the chorus of compliments for the show as they answer this week’s question: How successful was ISC West 2016? Did it meet your expectations?

What are the physical security challenges of “safe cities”?

Cities are increasingly connected using information and communication technologies, a trend often referred to as “smart cities.” In much the same way, “safe cities” initiatives are uniting businesses, city officials, law enforcement and other stakeholders in an effort to maximise the safety of businesses and citizens and to minimise theft and crime. Safe cities programmes seek to leverage a variety of resources, including public-private partnerships, to make urban communi...

How is the role of women in the physical security market changing?

Women in Security will be a focus at this year's ISC West in Las Vegas, including targeted conference sessions and the Women in Security Forum Breakfast on Friday, April 12. As a preview of the upcoming events, let's revisit an Expert Panel Roundtable on this subject. We asked: How is the role of women in the physical security market changing and expanding?

What elements make an effective video system user interface?

One of the things all security systems have in common is that they depend on human operators, to one extent or another. But how often is the human factor overlooked in product design? Sometimes, more focus is aimed at increasing the functionality of a system, even at the expense of usability. That’s how we get systems that have more capabilities, although accessing that functionality may be hopelessly complex. Creating effective graphical user interfaces (GUIs) is an ongoing challenge for...

How is the rise in terrorism impacting the physical security market?

Terrorism is in the headlines all over the world. After any such incident, many of us in the physical security market find ourselves asking: What could we have done to prevent it? Assessing risk and preventing catastrophes before the fact are part of our market’s DNA; and yet, too often the random nature of terrorist attacks and their targeting of public places leave us unsure of anything anyone could have done. How can we translate the benefits of our industry’s products into real-w...

How to choose between a cloud-based system and a server-based security system?

We hear that everything is going to the cloud – or is it? Security end users can be understandably confused by conflicting claims in the market from proponents of cloud-based or server-based systems. A number of major security companies are offering cloud video surveillance solutions apart from the traditional server-based systems. At the end of the day, how do you choose? What factors should be considered? We asked this week’s Expert Panel Roundtable: What factors should a customer...

What's the most unusual application of surveillance cameras you have seen recently?

A major benefit of technology innovation is more application opportunities. As video cameras become better and more versatile, new uses are emerging that extend the benefits of video surveillance, often outside tried-and-true parameters. Sometimes security camera manufacturers are on the front lines to see new ways video is contributing value to integrators and end user customers. We asked this week’s Expert Panel Roundtable participants: What is the most unusual application of surveillanc...

What is the best way to ensure customer loyalty in the security industry?

As the security industry continues to evolve and come up with innovative technologies, it has also thrown open the doors for competition among manufacturers of security systems and products. Price wars are emerging in the physical security market, while manufacturers and integrators are looking for new ways to offer greater value and better service. It’s one thing to fight it out for a new customer, but nobody wants to lose an existing customer based on price, or any other factor for that...

What is the value of edge-based video storage for IP surveillance systems?

One of the benefits of newer IP systems is the ability to store video inside the camera or in a nearby digital video recorder (DVR) at the edge of the network. Edge-based storage is unlikely to take the place of centralised storage, but it is complementary and provides some interesting new options related to system design. We asked this week’s Expert Panel Roundtable: What is the value of edge-based storage and in what specific applications?

What will be the security market’s biggest surprise in 2016?

Will 2016 see faster adoption of video analytics? Will cyber-security have more impact on physical security? Is the market likely to see greater use of cloud-based products and services? Will technology help to drive greater involvement by everyday citizens in public safety initiatives? Could the market focus shift from selling products to selling solutions?  We asked this week’s SourceSecurity.com Expert Panel to look ahead to 2016, and these were some of the surprises they see in o...

Is pixel count a good measure of video quality?

For several years now, the video surveillance market has been involved in the “megapixel race,” with manufacturers touting ever-higher pixel counts on their shiny new models. The implication, though not necessarily stated overtly, is that a higher pixel count is equivalent to a better picture. Too simple, says this week’s Expert Panel Roundtable participants, or more to the point: Not true. But where does that leave customers? We asked this week’s Expert Panel Roundtable:...

How does the consumer market affect end users' expectations of security system features?

The connected workplace, increase in “bring you own device” environments and even the rise in telecommuting have served to blur the lines between an employee’s private life and his employment. The idea of an executive’s obsessive need to check his Blackberry while on vacation has crept into the popular culture and is now a familiar cliché that is as old as, well, Blackberries. The blurring of lines has also created a blurring of expectations. Now employees expect t...

What is the continuing role for server-based video analytics?

Video cameras are smarter than ever. Video analytics functionality is available inside most cameras now on the market. Smarter cameras enable a system with distributed intelligence and also help to manage bandwidth and storage – on-camera intelligence can determine what video is important enough to tie up network resources and to eventually be retained or viewed. But on-camera video analytics have their limitations, and additional video intelligence at the server can add a new range of fun...

Physical security technology challenges and requirements for healthcare organisations

Healthcare organisations are an important vertical market for many security manufacturers and integrators. Like other vertical markets, healthcare has its own unique set of requirements and challenges for physical security systems. We asked this week’s Expert Panel: What are the distinctive security problems faced by healthcare organisations? What technologies are being embraced to increase security?

What markets are likely to embrace biometrics?

Historically, biometrics applications have often been thought of as specialised, high-tech and used predominantly in governmental markets. Everyday systems have tended toward card readers and keypads, while biometrics have been associated with high-security applications. Today, however, biometrics are much more mainstream. Fingerprint readers, in particular, are as near as our smart phones. Many other biometric applications are also becoming more common in a wide variety of markets. We asked thi...

What will be the impact on the security market of the “Internet of Things”?

People using computers to surf the Internet is "so 20th century". Today, the big trend involves machines using the Internet to communicate, exchange and analyse data in what has widely become known of as the Internet of Things. Various security devices are among the IoT components, and how devices connect effectively using the Internet – even devices not related to security – will constitute a large part of the future business of security integrators and installers, whether in the re...

How does IT affect the physical security buying decision?

With more physical security systems using Internet protocol and being connected to the enterprise IT network, it’s not surprising that the corporate IT department is more involved than ever in the buying decision – for better or worse. Does the IT department bring valuable resources to the table, or are they an impediment to the sales and integration process? It’s not a new issue, but an increasingly important one as the industry changes. We asked this week’s Expert Panel...

Why is it important to keep up to date with the latest version of video management software?

Software changes constantly. There’s always a new patch or fix, and our computers persistently remind us that an update is available. As a core component of today’s IP networked video systems, video management software (VMS) is also subject to the need to be constantly updated and refined. We asked our Expert Panel Roundtable to elaborate: Why is it important that networked video customers keep up to date with the latest version of video management software (VMS)?

ASIS International 2015 - what will be this year's big news?

The industry is counting down to the big industry trade show this fall, the ASIS International 61st Annual Seminar and Exhibits — ASIS 2015 in Anaheim, California. What topics will dominate the traditionally end user-based show in a year of shifting technologies and new capabilities on the horizon? We asked our Expert Panel Round Table to weigh in.

In what situations should college or university campus police be armed?

College campuses often operate like small communities – or even like large communities depending on enrolment. Although each college and university campus is unique, there are commonalities such as a young and vulnerable population of students, many living away from their parents for the first time. Campuses can be urban or rural, geographically dispersed or densely populated, with a variety of demographics and “wild card” elements such as partying, drugs and alcohol. Campus po...

Do privacy concerns limit use of audio features in video cameras and surveillance systems?

Most of today’s video surveillance cameras are capable of providing audio, but when should it be implemented? Acceptable uses of audio surveillance, as opposed to video, are a different concept in many jurisdictions worldwide. Privacy laws regarding audio may be more stringent than those for video, but both tend to centre around the concept of an “expectation of privacy,” which may mean something different in the case of audio versus video. How can system designers and end user...

Securing churches and places of worship - balancing openness and protection

An eruption of violence at a church in Charleston, S.C., this June has increased awareness of the potential for such incidents at our houses of worship. On June 17 at Emanuel African Methodist Episcopal (AME) Church in downtown Charleston, a 21-year-old attacker wielding a Glock 41 .45-caliber handgun took the lives of nine people. But it was far from the first security breach at a house of worship. In fact, since 1999, more than 500 people have died a violent death on church or faith-based prop...

Cloud-based physical security systems - are they safe?

More and more physical security systems are being hosted in the cloud. But are cloud-based security systems “safe?” It’s a question being posed by risk-averse security professionals all over the world, and one for which a clear, concise answer may be difficult to find. We decided to pose it to our Expert Panel.

Is there a seasonal impact on security system sales?

Any business sees its share of highs and low, of flare-ups and lulls. In the security market, several factors can impact general business trends, whether at the macro level or for an individual manufacturer or integrator. The economy is always a factor in the business climate, but are there others? We asked our Expert Panel to assess the impact of another variable – the seasons. Specifically, we asked this week’s Expert Panel: What is the seasonal impact on sales of security technolo...

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