An IP video system is a multi-vendor environment. Various components from multiple manufacturers interact to perform the tasks required of the system. Any problem with system operation might originate with any of the various components.

How can you diagnose the problem and get to an answer?

This technology report commissioned by Alcatel-Lucent Enterprise, a provider of communications, networking and cloud solutions, highlights some best practices when it comes to troubleshooting IP video systems. Download now to read more!

What's inside?

• How manufacturers can play a constructive role
• Troubleshooting challenges for customers
• Tracking information on the network
• Providing additional information on the VMS
• How integrators take the lead in troubleshooting
• Being proactive minimises troubleshooting