Smart home

At ISC West, trusted security brands Yale and Master Lock announced their newest lines of smart locks for businesses and multi-family facilities. Part of Fortune Brands Innovations, Inc., Yale and Master Lock are expanding their professional portfolios to offer a new level of security and convenience for multi-family properties, offices, schools, healthcare facilities, small and medium businesses, and more. Product lines under Yale and Master Lock “By launching these new product lines under Yale and Master Lock, we are poised to serve a greater share of the professional market,” said Dave Barry, President of Security & Connected Products at Fortune Brands. “Yale is continuing its legacy of providing flexible solutions for multi-family environments, simplifying access decisions for our partners and operators. Master Lock is delivering solutions to secure access for essential places like schools, healthcare facilities, small and medium businesses, and more.”  Key features of Yale’s new multi-family product Yale’s multi-family product line will serve partners and operators with innovative and flexible Yale’s new multi-family product line will serve partners and operators with innovative, flexible, and scalable access control solutions. Designed to enhance security at every entrance, the Yale Pro® 2 Interconnected Lock, Yale Pro® 2 Mortise Lock, and Yale Pro® 2 Cylindrical Lock include key features such as: Flexible Connectivity: With Yale’s range of technology offerings, multi-family properties can choose between:  Z-Wave (800 series) module offering long-range support and SmartStart Zigbee module offering app compatibility with top smart home partners Wi-Fi module offering remote access and easy app management  Single Action Egress: Meeting all code requirements, multi-family apartment doors can be unlocked in one motion, all with top ANSI/BHMA grading and 90- to 190-minute fire ratings (fire ratings vary by model). Tamper-Proof: Each product is available as a key-free model to provide convenient, keyless access for residence doors—so they can’t be picked, there are no keys to lose, and installers save money by no longer having to address tenant lockouts or rekey apartments after residents move out.  Award Winning Design: Modeled after Yale’s award-winning residential product line, Yale Assure Lock® 2, the new multi-family product line features seamless pairing for apartment buildings, no matter what lock style is chosen for apartment or common area doors.  Key features of Master Lock Master Lock is also unveiling a new line of locks designed for commercial applications Master Lock is also unveiling a new line of locks designed for commercial applications. The Master Lock Electronic and Connected Mortise Locks and the Master Lock Electronic and Connected Cylindrical Locks offer more advanced access management and tracking, providing commercial owners the confidence that their properties are protected. The introduction of these new products will expand Master Lock’s renowned brand applications to include schools, healthcare facilities, small and medium businesses, and more. Key features include: Flexible Connectivity: With different technology offerings, installers can choose the right technology for their customers, including: Z-Wave (800 series) module offering long-range support and SmartStart Zigbee module offering app compatibility with top smart home partners Non-connected (no module) offering keypad access only Convenient, Key-Free Access: Control access to common areas, exterior doors, residence doors, and stairwells to enhance facility security with access control at every opening. Options for Every Door: Product options are available for standard cylindrical or mortise door prep, and offer top ANSI/BHMA Grade 1 and a 180-minute fire rating. These products will be available for customers to order later this year. Attendees at ISC West can learn more about how Yale and Master Lock are creating safer multi-family housing and businesses at booth #24131.

Altronix, the recognised pioneer in power and data transmission products for the professional security industry, is displaying the company’s latest innovations here at ISC West in booth #11073.  Features include integrated power and access control solutions that streamline installation and reduce labour costs, and the latest solutions to deploy IP devices utilising coax, fibre or Ethernet infrastructure. Deployment of advanced IP devices "Altronix continues to deliver new and innovative ways to streamline the deployment of advanced IP devices with greater cost-efficiency, versatility and reliability to ensure heightened security and safety,” said Alan Forman, President of Altronix. “We look forward to demonstrating the numerous advantages and benefits our latest product line-up delivers to our installation partners and customers at ISC West 2025.” New Altronix products on display in booth 11073 Netway Spectrum with EBC48 Integration: The Altronix EBC48 recharges 32AH batteries for NetWay Spectrum models in under eight hours to ensure critical security devices remain operating when there is only intermittent power at the pole. New 277VAC input options now available! Pace™: Advanced technology that extends Ethernet connectivity well beyond traditional limitations, supporting distances up to 1000 metres over a single pair or up to 500 metres over structured cabling, providing an ideal solution for challenging long-distance industrial and IP video applications. Circ™: Advanced multi-path/redundant power solutions ensure seamless transitions between two independent 115VAC or 230VAC inputs, eliminating downtime during power interruptions and power failures, to maintain mission-critical security operations. Trove™ Series: Comprehensive pre-wired, pre-configured access and power kits supporting over 50 pioneering access control brands. including AMAG, AXIS, Azure, Brivo, Hirsch, Mercury, Software House, and TDSi. Easily combine Altronix power with access controllers in scalable wall-mount to extended rack-mount configurations for any installation environment, providing a single point for service and maintenance, minimising wall space. TEMPO724Q: New two-channel network programmable 24/7 timer is designed for diverse applications from security, access control, home automation to lighting control and more. Featuring dual form “C” relay contacts, advanced LINQ™ technology for remote programming and diagnostics, and precise scheduling capabilities, it ensures reliable, synchronised control across complex systems. LINQ™ Network Power Management: Sophisticated remote monitoring platform enabling real-time control and comprehensive reporting of power diagnostics, optimising system performance, preventative maintenance, and overall operational uptime. Altronix Trove™ integration solutions Altronix Trove™ integration solutions will be prominently featured across multiple strategic partner locations throughout the event: Honeywell (LenelS2): Experience Altronix Trove integrated access and power solutions within the comprehensive LenelS2 ecosystem at booth #18059. Inner Range: Discover how Altronix Trove enhances Inner Range's security management systems at booth #25099. Hirsch: Explore access control featuring Altronix Trove access power in wall and rack solutions at booth #13089. PDK: See Altronix's power supply units working with PDK's access control technology at booth #13099. Visit Altronix at ISCW booth #11073 and discover how Altronix power can enhance the security infrastructure.

Johnson Controls, the pioneer for smart, healthy and sustainable buildings, announced the launch of IQ Panel 5. Powered by a Qualcomm® DrangonWing™ processor, the IQ Panel 5 preserves the features of the IQ Panel 4 that end users know and love while delivering a new powerful platform of the future. The IQ Panel 5 will be on display at ISC West 2025 in Las Vegas, Nevada, from March 31-April 4 (Booth 18033) for attendees to experience firsthand. Intuitive IQ Panel 5 packs “Dealers and installers have trusted Johnson Controls for over 15 years to be accessible as their needs change and to refine products in direct response to their feedback,” said Faisal Pandit, president, Controls and Security Systems at Johnson Controls. “The intuitive IQ Panel 5 packs all of their most requested enhancements into one secure, next-generation panel that will ultimately drive faster and more accurate installations, more scalable businesses and improved overall security.” Innovation in hardware and software components The IQ Panel 5 runs on the latest Android 14 OS, Bluetooth 5.0 + LE and LTE “Ongoing collaborations with true industry movers like Johnson Controls are a powerful forcing function for innovation in the underlying hardware and software components that power these platforms,” said Erick Hong, senior director, business development and head of smart home at Qualcomm Technologies, Inc. “We are proud to collaborate once again to deliver a cutting-edge panel powered by Qualcomm Technologies’ solutions.” New functionalities of IQ Panel 5  The IQ Panel 5 runs on the latest Android 14 OS, Bluetooth 5.0 + LE and LTE. The IQ Panel 5’s software will be regularly updated over time to introduce new functionalities such as AI features and smart device integrations following a software release roadmap informed by Voice of the Customer insights. Further improvements include: Foundations for the future: PowerG +, the next generation of trusted PowerG wireless technology, is embedded into every IQ Panel 5. Together, these provide the most powerful frontline in residential and commercial security now and tightly integrate with the larger home automation ecosystem. Upgrades with impact: The IQ Panel 5 offers a game-changing “modular design,” simplifying the process for technicians to complete new installations and takeovers. They only need to stock one panel and carry select daughter card modules for different frequencies (S-Line 319.5, 345 and 433), significantly limiting their SKUs, and in turn, reducing their costs. Refined style: With an elegant touchscreen, new 13-megapixel PortraitView camera (an evolution from the 8MP FlexTilt camera of the IQ Panel 4), improved mounting options, glass-break detector and an adjustable desk stand design, the IQ Panel 5 is aesthetic and functional in any space. Seamless installation and scalability: With a refreshed industrial design, IQ Panel 5 includes a logical redesign of the power supply, tamper and backplate for smoother installations and improved performance. Future enhancements to the panel’s UI such as a search feature will make it even more convenient and customisable, allowing users to easily manage and discover its wide range of features.

Johnson Controls, the pioneer for smart, healthy and sustainable buildings, announced the introduction of PowerG +, the next generation of trusted PowerG technology. PowerG + adds new, in-demand features atop PowerG's strong foundational capabilities to power the next generation of security and home automation. Modern security protocols “PowerG + uplevels our proprietary wireless technology, helping us meet the evolving needs of dealers and end users while raising the bar for modern security protocols,” said Faisal Pandit, vice president and general manager of Global Security Products at Johnson Controls. “The feedback loop we’ve established with our customers builds trust and enables us to deliver the most impactful features they need to scale and improve their businesses.” Next generation of PowerG + Power G + builds upon that strong foundation, launching immediately on 11 devices Power G is known for its vast ecosystem and trusted reputation, and Power G + builds upon that strong foundation, launching immediately on 11 devices.  New devices included in the next generation of PowerG + include Indoor PIR Cam and Indoor Motion PIR, Door/Window Contact with Auxiliary Input, Vanishing Door/Window Contact, Wireless Repeater, Glass Break Detector, Water Tile with Freeze Detection, Smoke/Heat Detector, and PGP-IO, a device enabling the remote control of wired devices. Key product features of PowerG + sensors PowerG + sensors will enrol on all 4th Generation IQ Panels and the new features will be standard on all new devices as well as accessible on other systems through future releases. Key product features include: Enhanced functionality: With real-time battery life reporting, dealers can proactively check the exact battery percentage of all devices, not just low-battery notifications, to increase the efficiency of service calls and maximise their time. More control: Sensor lockdown is now accessible to every dealer, providing takeover prevention at the device level. Equipped with temperature sensing and other multi-sensing technologies, PowerG + devices are integrating more environmental data to become smarter than ever. Secure, future-proof technology: PowerG + sensors can be upgraded with over-the-air updates or promptly resolve any issues with devices remotely. Equipped with encryption against cyber threats, PowerG + devices also feature two-factor authentication during enrolment for added security. A modern design: PowerG + devices and packaging have been refreshed for a modern look and feel. Matte-finish shells in multiple colours can be fitted to the select PowerG + devices, offering flexibility to blend hardware seamlessly into any environment. Wireless connectivity of PowerG + PowerG + is now open for purchase globally, with select PowerG + devices available to purchase Johnson Controls will also preview the launch of IQ Panel 5. With trailblazing capabilities, future-ready updates and the pioneering wireless connectivity of PowerG +, the IQ Panel 5 offers the advanced security and automation the end users demand while maintaining the familiarity of IQ Panel 4. PowerG + will be on display at ISC West 2025 in Las Vegas from March 31 – April 4 (Booth #18033) for attendees to experience first-hand. PowerG + is currently available for purchase globally, with select PowerG + devices available to purchase at ISC West 2025. Next era for commercial buildings Johnson Controls proudly celebrates its 140th anniversary in 2025, marking a legacy of innovation and leadership in smart, safe, healthy and sustainable solutions.  The company continues to redefine building performance, driving the next era for commercial buildings, transforming industries and powering its customers’ missions.

As part of ever-evolving technological advancements and the increase in digitisation, home security systems remain a vital piece of equipment for at least 39 million households in the U.S., and as many as 13 million more households may install new security systems in the next 12 months. Global home security market In addition, a recent study found that 60% of burglars are deterred from attempting a burglary when a home has a security system, looking for alternative targets that are easier. Another similar study found homes without security systems are 300% more likely to experience a burglary. It’s estimated the global home security market is expected to grow to $84.4 billion as more and more people install home security systems as a way to ensure their safety. High-tech security devices Home security systems and the technology behind them will continue to expand and integrate further With the ongoing need for home security systems and the introduction of technology such as Artificial Intelligence (AI), home security companies are finding new and innovative ways to improve the home security experience by installing high-tech security devices. These devices are changing how we protect our homes, valuables, families, pets, and more. As we look ahead to the future, home security systems and the technology behind them will continue to expand and integrate further within the home as AI evolves and takes on a more meaningful and deeper role in the home security industry. Features of AI-based home security systems Most home security systems already use AI regularly for features like smart cameras, motion sensors, and alarms. These offerings incorporate AI to detect and respond to potential security threats, differentiating between everyday activities and potential suspicious behaviour and then alerting homeowners based on the activity. As AI expands the capabilities of critical security features such as facial recognition, voice control connectivity, and enhanced video capabilities, it will significantly improve the traditional security systems we use today, providing additional means of not only protecting homes but also streamlining the overall home security system. Future advancements in AI home security systems Increased integration of security devices through AI As AI continues to evolve, we can expect to see increased integration and connectivity of devices included in a home security system and home – all powered by AI. This includes hardware such as cameras, motion detectors, keypads, sensors, and smart locks, as well as software, such as digital apps. This increased connectivity will not only make it easier for homeowners to manage their security system but also to customise their home and home security to meet their evolving needs.  Voice control connectivity The new hands-free approach to home security enhances the user experience and opens up new possibilities Voice control connectivity is yet another key feature that is gaining popularity in AI-powered home security systems. Security system users can control and monitor their security systems using voice commands similar to how Amazon’s Alexa works, making security systems more convenient and user-friendly. The new hands-free approach to home security not only enhances the user experience but also opens up new possibilities for seamless integration with other smart home devices and mobile devices. AI will help personalise and individualise security settings Relying more heavily on facial recognition technology, AI algorithms integrated into home security systems will become more personalised and tailored to individual users based on their preferences. Imagine a security system that recognises each member of your family and adjusts its settings and alerts based on each user’s unique preferences and habits. Thanks to facial recognition improvements in recent years, this new level of customisation will enhance security and improve the ease of use, making home security more intuitive and user-friendly. By incorporating personalisation via AI into home security systems, simple tasks like disarming the system when returning home or arming the system before going to bed at night will be much more efficient, and security settings will be saved based on each user’s preferences. AI will analyse threats before they become emergencies AI-powered automation will play a heightened role in the future of home security systems as it learns to proactively analyse and respond to potential threats, security breaches, and emergencies like fires or carbon monoxide leaks. Through real-time monitoring, AI will begin to predict and prevent security breaches before they occur, working efficiently with human counterparts for an effective approach to security monitoring. Security monitoring AI linked to a carbon monoxide detector may notice the levels rising before they reach a dangerous level For example, through camera monitoring, AI will learn how to tell the difference between normal and suspicious activities, automatically adjusting your security settings and alerting you of a potential risk. Similarly, AI linked to a carbon monoxide detector may notice the levels rising before they reach a dangerous level and alert the security system user and monitoring service in advance. The AI evolution of home security The traditional idea of home security systems, with physical locks, keypads, and alarms, is rapidly changing into a more intelligent system powered by AI. Just as the cell phone industry revolutionised communication by making phones constantly accessible to us all, AI is on the cusp of transforming our home security systems into a much safer and more user-friendly experience.  Shortly, we’ll see a world where every aspect of home security systems is easily accessible on one or multiple devices within the home or even on mobile devices, boosted by the help of AI. From keyless entry systems that recognise our faces to AI assistants that communicate with us and adjust settings based on our preferences, the possibilities are truly endless. A safer, smarter, and more secure future As AI continues to advance and becomes more integrated into home security systems and life in general, the future will bring enhanced safety, security, convenience, and peace of mind for homeowners. As we move towards a future where AI plays a larger role in our daily lives, we can expect to see a shift in the way we think about and approach home security systems – in fact, it’s already happening. The traditional security setup of the past is being replaced by a new era of intelligent, interconnected, and proactive home security systems that work seamlessly. With AI as our ally and incorporated into our home security systems, we can look forward to a safer, smarter, and more secure future for our communities, homes, and loved ones.

Changing customer needs can make specifying an alarm system that will continue to deliver in the long term a challenge. However, the latest modular alarm solutions provide the opportunity to build a more individualised system from the outset, as well as offering the ability to up-scale in the future without causing disruption. Martin Wilson, North EMEA Regional Director at Resideo, looks at how alarm specialists can use this style of solution to both benefit customers and build their own business opportunities. Holistic sense of home security In a survey of 1,000 homeowners undertaken by Resideo, the results revealed that, although deterring burglary was still a top priority, consumers were moving to a more holistic sense of home security, wanting to bring convenience, and property and life safety, into the mix. An alarm system no longer needs to function on one level, alerting only to a break-in taking place Indeed, an alarm system no longer needs to function on one level, alerting only to a break-in taking place. The latest modular alarm systems offer the flexibility to create a scalable security and life safety platform for homes and small businesses, as well as giving installers the ability to suggest future update options that can be added as and when budget or requirement allows.  Valuable up-scales Finding an alarm that can be scaled over time has the obvious business benefit of ensuring it is easy to revisit and add to as customers naturally expand their existing security. With many modular designs connected via WiFi, this not only means installers can opt for the right mix of sensor options from the get-go but also that any additions can be connected to the panel and system with ease. Many control hubs have winning features in their own right. The ProSeries security panel by Resideo, for instance, has an intuitive touchscreen, easy-to-read, full-colour display to reduce false alarms, plus a built-in camera, speaker and microphone, intuitive icons and even five-day weather alerts. The ProSeries security panel by Resideo has an intuitive touchscreen Natural up-scale opportunities For instance, for those in a property prone to flooding, a flood sensor may be a worthwhile addition For the installer, it has a plug-in power connection, trouble-shooting videos and end-user replaceable batteries to reduce unnecessary callouts. However, to build a scalable system, this needs to be coupled with the right, flexible solutions to tackle customer concerns. Taking the time to find out what is important to the end user is vital here and can lead to natural up-scale opportunities. For instance, for those in a property prone to flooding, a flood sensor may be a worthwhile addition. Similarly, a panic button and even medical transmitters may be of benefit to others. All this, as well as other options, such as glass break detectors, door and window sensors and indoor and outdoor MotionViewers™, are available within the ProSeries range, and can be updated or added to an installation as needed or as a property grows with minimum disruption.  Adding life safety The ability to propose an alarm system that can bring together alerts for different threats – for both the home and life – under one platform, also has real appeal. Indeed, in a survey of 1,000 homeowners undertaken on behalf of Resideo, a system’s ability to alert to the dangers presented by fire and CO was mentioned as an important part of the decision-making process by 41% of participants. For many, this increased awareness may stem from the many regulation updates regarding smoke and carbon monoxide (CO) alarms that took place in 2022. In Scotland, for instance, carbon monoxide detectors were required to be fitted in any room with a carbon-fuelled appliance in all homes, rented or owned. Social housing properties In England, smoke and carbon monoxide alarms were required in all social housing properties In England, from the 1st of October 2002, smoke and carbon monoxide alarms were required in all social housing properties, with carbon monoxide alarms now mandatory in the private rented sector. Wales followed suit in December for rented accommodation.  The new guidance for England and Wales requires at least one smoke alarm to be installed on each storey of a property, to help alert to domestic fires more quickly, ensuring a quicker evacuation and reduced risk of fatality. For professionals, systems such as ProSeries, can be connected to a series of smoke and carbon monoxide detectors, in a ‘one-go-all-go’ setup that means the alarm will go off if one of these threats are identified.  Smart and connected benefits The total Connect 2.0 app gives ProSeries end-users the ability to view and control the security platform remotely. The Resideo Pro app currently gives installers the ability to view the system and connect to the central monitoring system. The platform also supports home automation as it works with Zwave devices. The platform also supports home automation as it works with Z-wave devices. The platform also supports home automation as it works with Z-wave devices There are also extra benefits for alarm professionals too. The AlarmNet 360™platform on which ProSeries is configured gives greater insight to improve business operations, increase efficiency and deliver insights on accounts to identify additional upsell opportunities and ongoing services. Providing the ability to remotely diagnose brings valuable time-saving options and avoids unnecessary callouts. It also means the ProSeries panel and peripherals programming can be accessed anytime, anywhere, using the cloud, allowing ease of programming, troubleshooting and account management on the go. Needs and future possibilities Changing a complete alarm system to apply new functions is never going to feature highly with the end user, nor does it work where longevity and sustainability is concerned. Having the ability to build a modular system and add to this as needed, whether this is at a property or a small business, provides benefits for both customers and professionals when it comes to meeting immediate needs and future possibilities. Add connectivity and remote access to this and you have a platform that can help streamline business operations, putting professionals more in touch with customers, and helping to spot future opportunities.

The average business owner or investor has some kind of security precaution in place, especially in the after-hours when there are fewer deterrents to inhibit criminal activity. Security guards, video surveillance systems, motion sensor lights, or even just fake cameras placed around the property are some of the common options people choose.  Future of overnight security Smart business owners are starting to realise, however, that some of these traditional security measures are becoming antiquated and no longer cutting. The now and future of overnight security is in remote guarding. Pioneered by companies like Los Angeles-based Elite Interactive Solutions, which was founded back in 2007, remote guarding is revolutionising the overnight security business. Minimising criminal activity Remote guarding is fast becoming the most popular choice among commercial end-user property owners Remote guarding utilises a combination of cutting-edge technology, “digital guards,” highly trained security agents, and local law enforcement if and when necessary to minimise the potential of criminal activity. For those adequately enlightened to its overwhelmingly impressive crime prevention capabilities, remote guarding is fast becoming the most popular choice among commercial end-user property owners to secure and protect their investments. What Is remote guarding?  Remote guarding is a revolutionary concept and increasing trend in security systems that utilises a combination of methods to effectively analyse potential threats to property. Cameras and/or other monitoring devices running highly advanced algorithmic software are installed in strategic areas or vulnerable places onsite and remotely located security agents are immediately notified of any activity within a designated perimeter of the property. A blend of AI, cybersecurity, and video analytics When properly deployed by an expert provider, the technology stack includes a proprietary blend of video analytics, artificial intelligence, cybersecurity, and more. Done right, “noise” is effectively filtered out, allowing agents to act on legitimate alerts and achieve zero false alarms communicated to first responders. Today, there are a lot of terms and descriptions tossed around about remote guarding, remote video, virtual guarding, etc., but those attributes must be present to represent the true definition of the offering and its many virtues. Realtime situational awareness Many systems have a two-way speaker that allows the security agent to give a verbal warning When specially trained security agents are alerted to trespassers, possible intruders, or other suspicious activity, they analyse the situation in real-time and determine the necessary level of action. Many systems have a two-way speaker that allows the security agent to give a verbal warning, known as a voice-down, to the individual(s) that they are being watched. Most perpetrators, often believing the response is emanating directly from security personnel on the property itself rather than from a remote command centre, flee immediately. However, if the threat persists, the security agent enlists local law enforcement to get on the scene.  Customised remote guarding When properly deployed, remote guarding systems are also customised to specific properties. A team of consultants visits the client’s property to evaluate its vulnerabilities and where to best place cameras and/or other monitoring devices for system efficacy. Traditional security shortfalls  According to Keith Bushey, a retired commander for the Los Angeles Police Department, there is much frustration between law enforcement officers and potential victims of crime due to the historically unreliable performance of traditional burglar alarm systems and central monitoring stations. He states about 90% of security-related calls are false alarms, a problem that has been well-documented through the years. Onsite challenges When a legitimate emergency does occur, the perpetrators have often already done their damage When a legitimate emergency does occur, the perpetrators have often already done their damage and/or escaped by the time law enforcement arrives.  Onsite security guards are not the remedy either as they bring their own set of issues and challenges.  Unexpected costs Traditional security systems can also have unexpected costs. The cost is not only in the security guards’ paycheck or the cost of the equipment itself. The cost comes when an actual incident occurs. In worst-case scenarios, the security guard(s) are injured, the business suffers inventory loss, and/or damage is sustained to the property.  The medical and other costs for the security guard(s), the loss of inventory, property damage, deployment of law enforcement resources, and possible fallout of legal expenses all add up. Even in the best-case scenario, false alarm expenses incur if law enforcement is dispatched. These, among many others, are some of the primary issues that remote guarding resoundingly answers as a superior alternative. A bounty of benefits Remote guarding systems have been proven to cut costs and be more effective than traditional security systems. Even though the monthly monitoring costs of remote guarding are significantly higher than traditional intrusion detection system monitoring, the much higher effectiveness in crime reduction, elimination of false alarms, and augmenting or replacement of manned guards result in a substantially higher return on investment (ROI) to the end user. Easy tracking of threats The security cameras already have their image captured on record, making them easier to track down For example, case studies have demonstrated reduced security costs for clients by 60%, on average. These reductions have come from the costs of security staff, inventory, or property loss, plus saving money on insurance premiums and deductibles. The nature of remote guarding reduces the risk and costs of false alarms, with professional security agents able to determine an actual threat before law enforcement is called. In a rare instance when a perpetrator escapes before law enforcement arrives or can detain the individual(s), the security cameras already have their image captured on record, making them easier to track down and identify. Reduction of false alarms The significant reduction in false alarms is greatly appreciated by law enforcement, as it allows them to focus on real emergencies or crises. Better relationships are also developed between clients and law enforcement, as remote guarding systems are highly reliable in providing accurate and real-time information to officers as they approach the scene. In short, it assists law enforcement in doing their job more effectively, as well as more safely thanks to having eyewitness information before engaging in an active crime scene.  Partnership When you combine the decreased cost with the increased efficiency and success rate, it is easy to see why many commercial end-user property owners across the country are making the shift to remote guarding. It’s also an outstanding opportunity for professional security dealers and integrators to partner with a remote guarding services provider to bring a superior solution to their end customers and pick up a recurring monthly revenue stream in the process.

The pattern of veins in the hand contains unique information that can be used for identity. Blood flowing through veins in the human body can absorb light waves of specific wavelengths. Irradiating the human palm with near-infrared light waves yields an image of the vascular pattern. A venous distribution map can be processed and compared to pre-registered data to match and confirm identity.    Palm vein biometrics The idea of palm vein biometrics goes back to the 1980s when palm vein scanners emerged as commercial products in the 1990s. The devices gained some traction in military-grade and high-security applications, although the technology was too expensive to become popular among mainstream applications such as physical access control.    Anviz Global is expanding palm vein technology into mainstream applications, featuring a lower price point that will open new market opportunities.    Palm vein technology “Palm vein technology has been viewed as a boutique product because it is costly and has not developed as a mainstream product,” says Mark Vena, Senior Director of Business Strategy and Development for Anviz Global. “With a more compelling price point, the market can see the technology more broadly. We can change the game in terms of how people think about palm vein technology.”  FAR and FRR Palm vein technology is more accurate than either fingerprint (0.0001% FAR) or facial recognition (0.001% FAR) Iris recognition is considered the gold standard in biometric identification, but palm vein technology can almost achieve the accuracy of iris. The false accept rate (FAR) for palm vein technology is 0.00008%, compared to 0.00005% for iris recognition systems. The false reject rate (FRR) is comparable at 0.01% for either technology. Palm vein technology is more accurate than either fingerprint (0.0001% FAR) or facial recognition (0.001% FAR). Palm vein identification occurs in less than half a second.   M7 Palm “Anviz is seeking to bring a high level of capability to more mainstream commercial applications,” says Vena, specifically providing a lower-cost palm vein unit. The M7 Palm by Anviz can achieve next-generation biometric access control for greater security and intelligence. The door-mounted unit combines palm vein recognition with an RFID card reader and PIN code (using a 17-button keypad), all configurable for multi-factor authentication.   Outdoor applications The robust unit, including a narrow metal exterior design, provides strong vandal resistance (IK10) and stability for outdoor applications. To ensure a weatherproof design, the IP66 rating indicates the product is completely protected against dust and can withstand strong jets of water from any direction. Power-over-ethernet (PoE) enables centralised power management and the ability to remotely reboot devices.  Wiegand-out interface The unit communicates using RS-485 or TCP/IP and can connect locks, exit buttons, door contacts, doorbells, etc The unit communicates using RS-485 or TCP/IP and can connect locks, exit buttons, door contacts, doorbells, etc. The Wiegand-out interface can connect to standard third-party controllers, or a built-in relay can trigger a lock directly. Capacity is 500 users.   Because palm vein recognition originates from the physiological characteristics of the human body, it represents a “credential” that cannot be forged, lost, or left at home. It is not easily counterfeited or worn out.  Multi-factor authentication Applications include industries requiring high security such as government, judicial, and banking. Multi-factor authentication eliminates fraud and ensures safety at banks, data centers, airports, prisons, and government.   An end user might opt for higher levels of access control for a laboratory or server room. For dealers and integrators, palm vein technology, including multi-factor authentication, provides an additional option for customers seeking to protect high-security areas on a large campus. Card readers Card readers may suffice for most of the doors, but an important laboratory or cash-handling area requires more protection.  Palm vein technology can secure a casino cash cage or a room containing corporate secrets.   Time of Flight ToF laser-ranging uses a laser to measure the distance to an object by calculating the time Time of Flight (ToF) laser-ranging achieves accurate measurement to ensure the right distance for operation. ToF laser-ranging uses a laser to measure the distance to an object by calculating the time it takes for the laser light to travel to the object and back. Palm vein technology operates in the range of 10 to 30cm (4 to 12 inches). The proprietary BioNANO palm vein recognition algorithm enables accurate and fast scanning speed.  Non-contact biometric The non-contact biometric performs in touchless environments and does not contribute to lingering health concerns in the post-COVID world. The technology is accurate across all hand types and skin tones. Users may feel more comfortable scanning their hands than their eyes.   Optimal human-machine interaction M7 Palm’s optimal human-machine interaction and user experience include a low-power-consumption OLED screen to deliver clear text notifications to the user.  Advantages of M7 Palm include accuracy, stability, security, and privacy. Features include easy installation with standard processes and no special tools, centralised power management, simplified cabling, and less maintenance.  Managing the system is expedited by integration with the Anviz CrossChex Standard access control and time management dashboard, used by more than 30,000 enterprises, and the system can be integrated with any access control system.   Security for SMBs Anviz Global is a converged intelligent security provider for SMBs and enterprise organisations Anviz Global is a converged intelligent security provider for small- and medium-sized businesses (SMBs) and enterprise organisations. The company’s product line includes biometrics, video surveillance, and security management solutions based on the cloud, Internet of Things (IoT) and artificial intelligence (AI) technologies.  Privacy concerns Anviz is part of the Xthings family of companies, which includes Ultraloq (smart locks), Utec (smart home), Bright (smart lighting), Secu365 (SaaS Platform), and Ulticam (smart cameras).  Privacy concerns are minimised because palm vein recognition does not directly store the original image but rather extracts feature information through algorithmic models. Personal data is protected through obfuscation and encryption.

In the competitive world of physical access control, Big Tech companies are seeking to play a larger role. Physical access competition Apple Wallet continues to stake its claim on mobile credentialing. Amazon One Enterprise is pushing a palm-based identity service. Google/Nest offers smart locks for home access control, with identity and access management provided in the Google Cloud. The entry of these big companies in the historically fragmented physical access control market is causing disruption and foreboding new levels of competition.  Apple Wallet impacting credentialing trends  The popularity of mobile wallets and contactless technologies in general has grown, creating more demand At Apple’s Worldwide Developer Conference in June 2021, the company announced support for home, office and hotel keys, including corporate badges and student ID cards, in Apple Wallet. Later, the company announced Hyatt as the first hotel partner to support the technology. Since then, the popularity of mobile wallets and contactless technologies in general has grown, creating more demand for a seamless solution such as Apple Wallet. Easy access  In 2023, HID Global announced the availability of their employee badge in Apple Wallet, allowing staff and guests to easily access corporate spaces with their iPhone or Apple Watch, including doors, elevators, turnstiles, etc. Employees just need to hold their iPhone or Apple Watch near the reader to unlock.  Factors affecting the rate of adoption However, implementing and maintaining an Apple Wallet-based access control system can incur costs for hardware updates, software licencing, and ongoing maintenance. Factors affecting the rate of adoption include the need to upgrade existing infrastructures to accommodate the technology, and the necessity for access control manufacturers to develop and implement integrations with Apple Wallet.  Benefits of adoption Keys in Apple Wallet take full advantage of the privacy and security built into the iPhone and Apple Watch With larger companies leading the way, some smaller ones might take longer to catch up. There is also a need to educate building owners and administrators to see the value and benefits of switching to Apple Wallet-based access control. Convenience and greater security can accelerate adoption. Keys in Apple Wallet take full advantage of the privacy and security built into iPhone and Apple Watch. Sensitive data protection A compatible app, specific to the building’s access control system, is needed. Once added, credentials are securely stored in the iPhone's Secure Enclave, a dedicated hardware chip designed for sensitive data protection.  Holding an iPhone near an NFC-enabled reader enables transmission of encrypted credentials. In addition to Near Field Communication (NFC), some systems also utilise Bluetooth Low Energy (BLE) for added security, longer read range, and hands-free unlocking. Phones need sufficient battery charge to function.  Amazon One Enterprise Enables Palm-Based Biometrics  In November 2023, Amazon Web Services Inc. (AWS) announced an identity service providing comprehensive and easy-to-use authentication for physical and digital access control. The system enables users to employ their palm as an access control credential, allowing organisations to provide a fast and contactless experience for employees and others to gain access to physical locations as well as digital assets.  Physical and digital locations Physical locations include data centres, office and residential buildings, airports, hotels, resorts Physical locations include data centres, office and residential buildings, airports, hotels, resorts, and educational institutions. IT and security administrators can easily install Amazon One devices and manage users, devices, and software updates using AWS’s Management Console.  Elimination of physical credentials An advantage of the Amazon approach is the elimination of physical credentials such as fobs and badges, and digital elements such as personal identification numbers (PINs) and passwords. AWS says security is built into every stage of the service, from multi-layered security controls in the Amazon One device, which is the same technology used in the Amazon Go retail stores, where shoppers can pay for purchases by scanning the palm of their hands. The devices combine palm and vein imagery for biometric matching and deliver an accuracy rate of 99.9999%, which exceeds the accuracy of other biometric alternatives, says the company. AI and ML The palm-recognition technology uses artificial intelligence and machine learning to create a “palm signature” that is associated with identification credentials such as a badge, employee ID or PIN. Boon Edam, a revolving door and turnstile manufacturer, offers Amazon’s palm biometric technology on its equipment, and IHG Hotels & Resorts uses the technology to provide employees a convenient way to identify themselves and gain access to software systems. Google and Nest Devices in Access Control  When the Nest × Yale Lock is connected to the Nest app, a resident can unlock a door from their phone Google’s Nest devices include smart locks for home access control. The Google Nest × Yale Lock allows access control via both physical keys and passcodes accessible through the Google Home app. When the Nest × Yale Lock is connected to the Nest app, a resident can unlock a door from their phone. Passcodes can be created for family, guests, and other trusted persons. Alerts can be provided whenever someone unlocks and locks the door. When Nest “knows” a resident is away, the door can lock automatically. Voice control, Google Home app Voice control, using Google Assistant integrated with various Nest devices, enables use of voice commands to lock and unlock doors, thus adding another level of convenience. Smart home devices from various manufacturers can be controlled through the Google Home app. SMART Monitoring ADT’s Self Setup smart home security systems integrate Google Nest smart home products with ADT security and life safety technology, including SMART Monitoring technology. Microsoft Azure is another company that could impact access control. The Microsoft Azure Active Directory is an identity and access management platform that could be extended to physical access control, leveraging existing user credentials. Long-Range Impact on the Security Marketplace  Big Tech companies are creating platforms for managing access control data, integrating with other security systems Increasingly, Big Tech companies are creating platforms for managing access control data, integrating with other security systems, and offering analytics for optimising security and building operations. Big Tech is also actively researching and developing new technologies for access control, such as facial recognition, voice authentication, and AI-powered anomaly detection.  Access control communication and integration As their involvement in physical access control grows, Big Tech companies could potentially gain more influence in setting industry standards for access control communication and integration, similar to how they have become dominant in other areas such as mobile platforms. Given their expertise in user interface design and data analysis, Big Tech companies could help to direct how future access control systems are managed and how users interact with them, including more intuitive and user-friendly operations. Future of physical access control Existing concerns about privacy, security, and potential dominance by a few Big Tech companies could spill over into physical access control. However, traditional security companies, startups, and industry consortiums are also actively developing innovative solutions. Ultimately, the future of physical access control will likely be shaped by a combination of many different players and technologies – large and small. 

The sale of Carrier’s Global Access Solutions to Honeywell in December amounted to a dramatic finish to a big year in 2023 for mergers and acquisitions (M&A) in the physical security market. In the transaction between two industry giants, Honeywell sought to enhance and strengthen its building automation capabilities with the acquisition of Carrier’s Global Access Solutions business for $4.95 billion, in an all-cash transaction. Honeywell acquires Carrier Access business  The acquisition, which includes both hardware and software solutions, will mean a new corporate owner for the LenelS2 brand, a pioneering business for over 25 years in commercial and enterprise access solutions, including well-known offerings Onguard and Netbox. In addition, the acquisition covers the Onity brand of electronic locks, including hospitality access, mobile credentials, and self-storage access; and the Supra brand of cloud-based electronic real estate lockboxes.  ADT sells commercial business, which rebrands as Everon  ADT Inc. announced the sale of its commercial security, fire, and life safety business unit to GTCR ADT Inc., another industry giant and a trusted brand in smart home and small business security, announced the sale of its commercial security, fire, and life safety business unit to GTCR, a private equity firm, for a purchase price of $1.6 billion.  ADT Commercial, a security integrator and premier provider of commercial security, fire, and life safety in the United States, announced that it will move forward as a standalone organisation and rebrand as Everon.  Bosch to sell building technologies products  Bosch Building Technologies announced in 2023 that it is realigning its Building Technologies division to focus solely on its regional integrator business, with solutions and services for building security, energy efficiency, and building automation. Therefore, Bosch plans to sell most of the Building Technologies division’s product business. At year-end, Bosch was seeking a buyer who would take on all three business units with their associates and locations. This includes the Video, Access and Intrusion, and Communication business units, and affects some 4,300 associates at more than 90 locations worldwide. Building its integrator business earlier in 2023, Bosch announced the acquisition of Paladin Technologies, Inc., headquartered in Vancouver, Canada, a provider of security and life safety solutions and system integration services in North America. Motorola acquires IPVideo, creator of HALO Sensor In another deal emerging late in 2023, Motorola Solutions acquired IPVideo Corp., Bay Shore, N.Y., the creator of the HALO Smart Sensor, an all-in-one intelligent sensor that detects real-time health and safety threats. The powerful capabilities of the HALO sensor extend Motorola’s end-to-end physical security offering by integrating a non-video threat detection product into the safety and security ecosystem. IDIS acquires Costar Technologies  Costar has a sales channel of over 100 distributors and 1,000 systems integrators across the U.S. Korean video manufacturer IDIS and U.S. company Costar Video Systems had enjoyed a long-term existing ODM (original design manufacturer) relationship, and approximately 60% of Costar Video products were already made by IDIS. Therefore, it made sense when IDIS Co., Ltd. and Costar Technologies Inc. announced an agreement and plan to merge, with IDIS acquiring Costar. Leveraging Costar's established distribution networks and sales channels in the U.S. gives a significant boost to IDIS' growth strategy, which is founded on building long-term relationships with systems integrators. Costar has a sales channel of over 100 distributors and 1,000 systems integrators across the U.S. that will benefit from IDIS’ NDAA-compliant and 100% Korean-made technology. SECOM invests in Brivo and Eagle Eye  Eagle Eye Networks, a cloud video surveillance company, and Brivo, a provider of cloud-based access control and smart space technologies, announced one of the largest investments to date in cloud physical security in 2023.  SECOM CO., LTD, based in Japan and one of the largest security integration companies in the world, has made a primary equity investment of $192 million in the two companies, $100 million in Eagle Eye Networks, and $92 million in Brivo. $100M primary equity investment Brivo will also use the additional investment to continue expanding in Europe, Latin America, and Asia Pacific Eagle Eye Networks, a global pioneer in cloud video surveillance, announced it will use the $100M primary equity investment to expand its suite of AI-powered products, fund geographic expansion, and enhance its enterprise features.  Brivo will use the investment to grow sales and marketing, accelerate product development scale support and operational functions, and evaluate strategic acquisitions. Brivo will also use the additional investment to continue expanding in Europe, Latin America, and Asia Pacific, and enhance the smart spaces and AI functionality in the Brivo Access Platform.  ACRE buys PremiSys Portfolio  ACRE, a security company built on acquisitions, is continuing to broaden its portfolio and serve the expanding needs of its customer base. In 2023, ACRE acquired the PremiSys software and hardware portfolio and assets from IDenticard.  PremiSys’ technologies enable organisations to self-manage door access and view integrated video and lockdown facilities. The acquisition extends opportunities for ACRE in healthcare, education, data centers, and senior living facilities.  Qognify is a part of Hexagon  Qognify extends Hexagon’s real-time monitoring and security reach to detect, assess, and respond Qognify, a provider of video (VMS) and enterprise incident management (EIM) solutions announced that it has become a part of Hexagon. Qognify joins the Safety, Infrastructure & Geospatial division of Hexagon, following the completion of its acquisition originally announced on Dec. 19, 2022.  Qognify extends Hexagon’s real-time monitoring and security reach to detect, assess, and respond to incidents, providing a more robust offering. ASSA ABLOY continues acquisition trend  ASSA ABLOY continued to acquire companies in 2023 to strengthen its position in mature markets by adding complementary products and solutions to the core business. Among the companies acquired in 2023 were Ghost Controls, a U.S. supplier of automated residential gate openers, and Securitech Group, a manufacturer of high-security mechanical and electronic door hardware products in the U.S.  Door and fencing ASSA ABLOY also acquired Leone Fence, a Canadian manufacturer, distributor, and installer of fencing products for commercial and residential applications, and Lawrence Hardware and Gallery Specialty, providers of commercial hinges, locksets, exit devices, and door hardware accessories in Canada. Another new acquisition is Inovadoor Portas Industriais Ltda, a Brazilian manufacturer of sectional and high-speed doors.  Earlier in 2023, ASSA ABLOY completed the acquisition of Spectrum Brands’ Hardware and Home Improvement division and the divestment of Emtek and the Smart Residential business in the U.S. and Canada to Fortune Brands.

New investment of the highest standard. Three buildings, 69 premises in total. The project wants to ensure consistency in the use of smart home devices for controlling lighting, air conditioning, roller blinds, and more. To achieve this, each apartment is equipped with a Gira G1 smart home panel (KNX system). Additionally, the project is looking for an intercom system that can secure the entrances and integrate seamlessly with Gira G1. The solution Integration allows for centralised control of intercom and smart home controls via a single panel Oaza Mokotów is a high-end residential complex offering fully secured and seamless access, thanks to the integration of DNAKE’s intercom system and Gira’s smart home features. This integration allows for centralised management of both intercom and smart home controls through a single panel. Residents can use the Gira G1 to communicate with visitors and remotely unlock doors, significantly simplifying operations and enhancing user convenience. Installed products: 902D-B6 10.1” Facial Recognition Android Door Station S615 4.3” Facial Recognition Android Door Station C112 One-button SIP Door Station 902C-A Master Station

New investment of the highest standard. Three buildings, 69 premises in total. The project wants to ensure consistency in the use of smart home devices for controlling lighting, air conditioning, roller blinds, and more. To achieve this, each apartment is equipped with a Gira G1 smart home panel (KNX system). Additionally, the project is looking for an intercom system that can secure the entrances and integrate seamlessly with Gira G1.   The solution Oaza Mokotów is a high-end residential complex offering fully secured and seamless access, thanks to the integration of DNAKE’s intercom system and Gira’s smart home features. This integration allows for centralised management of both intercom and smart home controls through a single panel. Residents can use the Gira G1 to communicate with visitors and remotely unlock doors, significantly simplifying operations and enhancing user convenience. Installed products 902D-B6 10.1” Facial Recognition Android Door Station S615 4.3” Facial Recognition Android Door Station 902C-A Master Station

Holliday Wharf & Canal Wharf in Central Birmingham is a bustling apartment complex of 143 properties and home to 400 residents. The development is located in a region that has experienced rapid growth and redevelopment, with a surge in new bars and restaurants opening, and new student accommodation also housed in the area.  Safety of residents The management group perceived the growth complex was facing rising security concerns With the recent influx of nightlife, hospitality outlets, and a growing student population, the management company perceived the development complex was facing increasing security concerns. James Clayton, Chair of Holliday Wharf Management, emphasised the legal responsibility to ensure the safety of residents. "With the influx of people into the area, it was imperative that we prioritise our residents' security," he said. "We needed a system that would not only protect them but would also enhance their living experience." System requirements The security challenges included incidents of unauthorised access, coupled with increasing concerns about package theft and personal safety, all of which highlighted the need for a more robust access control solution. Wharf Management determined that a comprehensive overhaul of the access control system was imperative to protect residents and their assets. Existing security infrastructure In reply to crises, the firm sought the expertise of Urban Stream to set a tailored safety plan In response to these concerns, the company sought the expertise of Urban Stream, a specialist security installer, to develop a tailored security strategy and install a new system. Dale Taylor, of Urban Stream, explains, “The Wharf Management team identified several pain points within their existing security infrastructure. Our goal was to develop a comprehensive solution that would not only resolve these issues but also exceed their expectations.” The solution Working in partnership with the CIE system design team, Urban Stream implemented a full Akuvox access control and door intercom system. This state-of-the-art system replaced traditional key fobs and pin readers with advanced facial recognition technology. Residents now enjoy seamless access to the building and car park through the power of biometric access credentials. The Akuvox system provides a robust door entry and resident intercom system that encompasses a bespoke-built database management and analytics reporting system, ensuring comprehensive control over access permissions and live reporting. Facial recognition technology Residents have expressed their satisfaction with the increased security and ease of use By eliminating the vulnerabilities associated with physical keys and PIN codes, the system significantly enhances security while offering unparalleled convenience to residents. The positive impact of the new system is evident. Residents have expressed their satisfaction with the increased security and ease of use. The advanced facial recognition technology has added a layer of sophistication to the complex, elevating its appeal and value to potential buyers and tenants. Products At the heart of the Holiday Wharf/Canal Wharf security upgrade is the Akuvox access control system. This comprehensive solution features a range of advanced products and ‘smart intercom’ products designed to provide maximum security and convenience. Central to the system is the facial recognition access credentials featured within the Akuvox R29C and E16 smart door intercoms, a state-of-the-art access credential technology that accurately identifies residents and authorised personnel. By capturing and analysing facial features, the system grants or denies access with speed and precision. Akuvox touchscreen answering panel The system has a vital database control system ruling to efficient control over access licenses Furthermore, each of the 140+ apartments features an Akuvox touchscreen answering panel which not only provides high-definition audio/video communication with visitors requesting access but also allows individual residents to integrate these touchscreen panels with any smart-home automation platforms they may be using within their apartment. The system also includes a robust database management system, allowing for efficient control over access permissions. This feature enables property management to easily manage resident information, grant access privileges, and monitor system activity. Integration of the Akuvox system The integration of the Akuvox system with the apartment complex’s existing infrastructure ensures seamless operation. The system works in harmony with other building management systems, providing a unified approach to security and property management. By leveraging the power of facial recognition and advanced database management, the Akuvox system delivers a superior level of security and live analytical reporting without compromising convenience for residents. Results and benefits Locals have embraced the new system madly, praising its comfort and efficiency The implementation of the Akuvox access control system at Holiday/Canal Wharf development has yielded impressive results. The most significant benefit is a substantial enhancement in security. By replacing traditional, less secure methods with advanced facial recognition technology, the complex has effectively eliminated the risk of unauthorised access.  Residents have embraced the new system enthusiastically, praising its convenience and efficiency. The ability to access the building and car park effortlessly using facial recognition has significantly improved residents' quality of life. Effectiveness of the Akuvox system Moreover, the increased security has had a positive impact on property values. Potential buyers and tenants are increasingly drawn to properties that offer state-of-the-art security features. The Akuvox system has positioned Holiday Wharf as a pioneer in apartment complex security, attracting attention from across the region. The success of this project has not gone unnoticed. Holiday Wharf has received numerous inquiries from other property management companies interested in implementing similar systems. This growing interest is a testament to the effectiveness of the Akuvox system and CIE-Group's expertise in delivering cutting-edge security solutions.

GX-MAX-DT35B Smart Care Medical Alarm comes with a brand-new case design. The battery level and the cellular signal strength will be indicated through the white bar on the top cover. The system supports VoLTE (voice over LTE), offering better quality of voice communication and calling experience. In addition, the current status of the system, for example, in learning mode or alarm reporting, will be also indicated through the LED backlight of the large Help button. Users can always be informed of the system status and have peace of mind. GX-MAX-DT35B GX-MAX-DT35B Smart Care Medical Alarm is an all-in-one wellness and personal safety medical alarm solution GX-MAX-DT35B can be compatible with Bluetooth medical devices, like blood glucose/blood pressure monitors, pulse oximeters, etc., to track medical data and remote monitoring directly from caregivers/physicians; and also has telecare alarm features, including emergency monitoring, inactivity monitoring, voice control, and home automation capabilities to assist seniors to have a more secure, healthy living.  GX-MAX-DT35B Smart Care Medical Alarm is an all-in-one wellness, and personal safety medical alarm solution, bridging medical health monitoring and emergency alarms to keep seniors safe in their own homes. Functions Bluetooth Medical Device Pairing GX-MAX-DT35B is compatible with BluetoothMedical devices, like blood pressure/blood glucose monitors, pulse oximeters, thermometers, etc., to track health and medical data and allow caregivers/physicians to remotely monitor and provide treatment as needed. Wi-Fi Hotspot GX-MAX-DT35B can serve as a Wi-Fi hotspot, allowing users’ computers, smartphones, or other devices to connect and access the Wi-Finetwork. Smart Home Automation ZigBee, Z-Wave, or Bluetooth automation devices are incorporated into GX-MAX-DT35Bcreates a smarter and safer home, by autotuning on hallway lights at night to decrease the chance of a fall; or auto turn on the heater if there’s a sudden temperature drop. Location Tracking GX-MAX-DT35B can be paired with the BRPD-1 Bluetooth pendant, a small wearable panic button that partners with a smartphone application for GPS location reporting and triggers a help alarm with one button press, whether the user is at home or out for a walk. Connected for Healthier, Secure Living Voice Control GX-MAX-DT35B is compatible with Google Home and Amazon Alexa voice control to control home electronic devices, allowing seniors to use their voice to make their environment more suitable without lifting a finger. Pivotell ® Advance Automatic Pill Dispenser GX-MAX-DT35B is compatible with Pivotell ®Advance Automatic Pill Dispenser, keeping secure of all pills, reminding users to take their medication, keeping track of their medicine intake, and allowing caregiver/physician to monitor pill-taking results/records, and keeping an eye on user needs. Voice over Internet Protocol (VoIP) &DECT GX-MAX-DT35B’s built-in VOIP function allows users to initiate two-way voice calls to contact CMS and family members during alarms and emergencies. With a built-in DECT module (forGX-MAX5/8 models) or plug-in EX-1 DECT module (for GX-MAX15/18 models), GX-MAX-DT35B can pair with voice extenders, talking pendants, call points, etc., placed around the home to create a safety net and peace of mind. Visual Monitoring and Verification GX-MAX-DT35B can integrate Camera PIR Motion Sensors to deliver real-time visual monitoring and verification. When an emergency occurs, alerts are immediately sent to family members, and the Monitoring Centre to verify the event and send immediate assistance as needed. Safety & Inactivity Monitoring GX-MAX-DT35B can support wireless sensor devices, allowing users to add in smoke detectors, water leakage sensors, and gas sensors to monitor emergencies; and motion sensors, door contacts, sensor pad transmitters for inactivity monitoring, to build a healthier, safer independent living. Features Communication Path Options: IP (Ethernet), LTE. Support for VoLTE (Voice Over LTE). Built-in Module: RF (for all models), DECT (for GX-MAX5/8 models). Optional DECT Module (for GX-MAX15/18 models). Protocol Module Options: Zigbee, Z-Wave, Bluetooth. Wi-Fi hotspot capability. Support external antenna capability (GX-DT35B-EX only). Able to support multiple Communication protocols with Monitoring Centres for Alarm Reporting. Compatible with Bluetooth (BLE) medical devices. Voice over Internet Protocol (VoIP) capabilities. World-class certified RF range, reliability, and performance. Supports Pivotell ® ‘Advance’ Pill Dispenser integration. ZigBee or Z-Wave compatible home automation features. Compatible with Amazon Alexa & Google Home voice control. 24/7 Environment Safety Monitoring. Energy Management Capabilities. Voice Prompt feature alerts the user upon designated events and status. Comprehensive help/nurse arrival function. Multi-colour of the Help button backlight to indicate the current status of the system. Multi-party emergency intercom system capability. Supports multiple programming methods. Automatic check-in reports. Remote firmware update capabilities.