Smart home

Not far from Kurfürstendamm, Berlin's number 1 shopping boulevard, a handful of people are working high up on the 13th floor to conquer the global market for smart door intercom systems with a compact and ultra-modern and above all high-quality and affordable product: DoorBird. The goal was to make it possible for residents all over the world to speak to their visitors at the door and even open the door for them, no matter where they may be at that moment.   HD camera In autumn, 2014 the time had come: The very first models had an HD camera with a 180° ultra-wide angle and night vision mode, a motion sensor, Wi-Fi, and various connections. The comprehensive range of equipment was a decisive competitive advantage, and this was also immediately recognised: On December 23, 2014, a customer from Orlando, Florida, placed the very first DoorBird order on the company website. The first sale in Germany followed just two days later to a customer near Cologne.  Smart door communication is taken to the next level   Accessories such as the BirdGuard additional camera or an alarm siren were also taken into account But the first DoorBirds were far from the end of the story. While the so-called D10x series was still maturing into its final version in the company’s early days, another product range was already in the works. This range satisfied the high demand for models made of high-quality material (stainless steel) for flush or surface mounting, with the same technical functionality. Accessories such as the BirdGuard additional camera or an alarm siren were also taken into account.  Door intercom market The small company then became an integral part of the door intercom market. Over the next few years, new or expanded door intercom models, indoor stations, upgrades, and access control systems as well as accessory products were consistently introduced. By 2024, just ten years after the company’s foundation, the total number of products would be 2,300 if you were to factor in the different color options available. Almost every one of these many products has been met with widespread approval from customers in 161 countries. And that’s no shock because from day one Door Bird has always precisely tailored its innovations to meet the needs of customers.     Go West meets made in Germany  Whether it was more products or more employees, The DoorBird family around the founders Bernd Müller and Sascha Keller continued to grow to create the best possible product experience. From the very first minute, DoorBird was based in Berlin. DoorBird still designs, tests, and manufactures in the German capital to this day. And for good reason.  Degree of compatibility This in-house approach ensures the highest level of quality and reliability, and a high degree of compatibility “Made in Germany” is a promise that DoorBird makes to its customers: All products are developed internally, all design phases undergo strict controls, and each finished product is extensively tested in specially developed test environments. This in-house approach ensures the highest level of quality and reliability, and the high degree of compatibility of the DoorBirds further enhances user-friendliness.  Well-documented interface Due to a well-documented interface (API), the products can be easily integrated into smart environments and can thus interact with a wide variety of garage doors or smart door locks, for example. This means the customer can combine smart home applications from different manufacturers according to their taste and do not have to commit to a single brand. In 2024, the DoorBird Connect network has over 80 integration partners.  Home automation and security Although the know-how and production were located in Berlin, right from the outset the two founders saw the USA as one of the most important markets. The decision to present the DoorBird directly at a US trade fair was part of this thinking. The concepts of home automation and security were prevalent there much earlier than in Europe; the successful trade fair appearance in January 2015 confirmed the founders in their strategic direction and actions. Locations for IT and high-tech In 2021, the second location was opened in Jacksonville, Florida, to be even closer to partners and customers In the summer of 2015, the company moved into its first premises on American soil, in San Francisco, with its proximity to Silicon Valley, one of the most important locations for the IT and high-tech industry worldwide, San Francisco was the ideal starting point for conquering the US market. By quickly specialising in the upscale residential segment and the B2B business with electricians, DoorBird chose a path that turned out to be extremely successful. In 2021, the second location was opened in Jacksonville, Florida, to be even closer to partners and customers on the American East Coast.  Part of a big family  With their consistent product and sales strategy, the two founders set the course for success right from the start. DoorBird has grown continuously for many years through its efforts. In 2022, they took the opportunity to think even bigger with a strong partner at their side and secure a leading, globally relevant position for DoorBird in the market for IP door intercom systems in the long term. Large-scale projects such as hotels, commercial facilities, and entire residential complexes in particular are becoming increasingly important and offer enormous potential for DoorBird's future. Part of the ASSA ABLOY Group Since 2022, Bird Home Automation GmbH has therefore been part of the ASSA ABLOY Group. ASSA ABLOY is the world's pioneering manufacturer and supplier of locking and security systems for everything to do with doors. Following the acquisition of DoorBird, ASSA ABLOY has products that can be used worldwide in the area of door communication. After all, there will be other innovative products in the future, of course always geared towards the needs of the customers. Meeting these needs with top-quality products, no matter what the application and no matter where in the world, is what the company wants to do, always made with love in Berlin. Made in Germany.

Resideo Technologies, a global provider of solutions for home comfort, energy management, safety, and security announced the Honeywell Home FocusPRO® series: a new enhanced thermostat design and user-friendly interface to elevate home comfort and control. Unveiled at Resideo’s CONNECT 2024 Customer Event, the new Honeywell Home FocusPRO thermostats address HVAC contractor needs, delivering simplified installations with a sophisticated design and feature-rich portfolio. FocusPRO thermostats "Our FocusPRO thermostats have been trusted by HVAC installers for nearly two decades, and our new assortment offers a larger display that's easy to read from across the room and familiar features our HVAC contractors expect from the Honeywell Home brand," said Mark Behar, Senior Product Director of Comfort and Indoor Air Quality at Resideo. "Our new smart, programmable, and non-programable thermostats bring streamlined installation and equipment compatibility to our FocusPRO line." Features and benefits The thermostats feature an easy-to-read display and an air filter replacement reminder that can help with indoor air quality and ensure the system runs efficiently. The series also offers several key benefits for HVAC installers: Broad System Compatibility: To meet the needs of the changing HVAC equipment landscape, the new FocusPRO series includes the first Honeywell Home non-programmable thermostats to support dual-fuel and 3H/2C heat pump applications. The FocusPRO series also supports up to 3H/2C heat pumps, 2H/2C conventional systems, and single-stage 1H/1C models. Easy Installation: Each thermostat in the series is outfitted with the familiar Honeywell Home (UWP) wall-mounting plate that ensures installation is easy and future upgrades to another Honeywell Home device are even easier. The installation for the smart model is streamlined by the Resideo Pro app for easy setup. Private Label Installation: HVAC companies can order interchangeable, snap-on accent pieces with their logo or contact information to support customer retention and recurring business. ENERGY STAR-certified products Its 4.8 square-inch display is easy to read from across the room, and users can control the comfort With more ENERGY STAR®-certified smart thermostats than any manufacturer, Resideo added the new Honeywell Home FocusPRO® S200 to its portfolio of ENERGY STAR-certified products that are compatible with many local energy programs and can help lower energy costs and balance the electric grid during periods of high demand. Its 4.8 square-inch display is easy to read from across the room, and users can control the comfort, setpoints, and schedules via the First Alert app. Energy-saving "Nearly half of Americans have discovered the benefits of using smart home products, and those looking to upgrade to a smart thermostat want features that help them manage their energy use," said Behar. "Properties with smart technology can save 18-20% in energy costs. The Honeywell Home FocusPRO S200 smart thermostat offers these energy-saving benefits at an accessible price point from a trusted brand, making it a win-win for both HVAC professionals and their end users." The FocusPRO series is now available in non-programmable, programmable, and smart options through participating Johnstone Supply and Ferguson U.S. locations.

DNAKE, a pioneer in IP video intercom and smart home solutions, is excited to introduce two exciting additions to their lineup of IP Video Intercom Kit: the IPK04 and IPK05. These innovative kits are designed to make home security simpler, smarter, and more accessible, offering an ideal upgrade from outdated intercom systems. Sleek design, simplified installation Simply connect the villa station and indoor monitor to the same local network, and they’re ready to go The standout feature of these intercom kits is the effortless installation. The IPK04 utilises Power over Ethernet (PoE), offering a plug-and-play solution. Simply connect the villa station and indoor monitor to the same local network, and they’re ready to go.  The IPK05, on the other hand, takes simplicity to another level with its Wi-Fi support. Just connect it to the Wi-Fi network, and installation is complete without the need for additional wiring—perfect for setups where running cables would be challenging or costly. Smart features for maximum security Both kits are packed with advanced features to enhance home security and convenience: Crystal-Clear Video: The villa station comes with a 2MP, 1080P HD WDR camera with a wide-angle lens, ensuring clear video, day or night. One-Touch Calling: Visitors can easily make one-touch calls from the villa station to the indoor monitor, allowing residents to see and communicate with them effortlessly. Remote Unlocking: Whether at home or away, users can unlock their doors remotely through the DNAKE Smart Life app, adding convenience for those who are busy or on the go. CCTV Integration: The system supports the integration of up to 8 IP cameras, offering comprehensive security monitoring from the indoor monitor. Multiple Unlock Methods: The system provides multiple access options, including IC cards and app-based unlocks, offering flexibility and convenience for residents. Motion Detection & Tamper Alarms: The system captures snapshots of approaching visitors and alerts residents if tampering is detected. Perfect for any home The IPK04 and IPK05 are perfect for villas, small offices, and single-family homes With simple installation, top-notch video quality, and remote-control capabilities, the IPK04 and IPK05 are perfect for villas, small offices, and single-family homes. Their sleek, compact design fits seamlessly into any space, providing a modern touch to the security setup. Whether they prefer the wired PoE connection of the IPK04 or the wireless flexibility of the IPK05, DNAKE’s smart intercom kits offer an ideal solution for residents seeking secure and convenient access control. Free installation process These kits are designed to bring simplicity to security, making them a perfect fit for DIY markets looking for a hassle-free installation process. With the DNAKE IPK04 and IPK05, residents can enjoy the peace of mind that comes from knowing their home is safe and easily accessible—without any technical expertise required.

Secutech Thailand opens at the Bangkok International Trade & Exhibition Centre (BITEC), showcasing the latest advancements in security and fire safety and building solutions. The event features a concurrent Fire & Safety event and co-located Building and Architect Thailand, enhancing the exploration of integrated safety and design innovations. Adoption of approaches Visitors have extensive networking opportunities at and beyond exhibitors’ booths With 200 exhibitors from 14 countries and regions showcasing their innovations across 7,500 sqm of solution-specific zones, the three-day fair is designed to provide industry professionals with insights into emerging technologies, facilitating the rapid adoption of transformative approaches.  Visitors have extensive networking opportunities at and beyond exhibitors’ booths, including business matching tours and an informative fringe programme, enabling participants to build new business relationships. Demand for robust security Ms. Regina Tsai, General Manager of Messe Frankfurt (HK) Ltd – Taiwan Branch, emphasised the fair’s market potential: “We are excited to showcase a range of ground-breaking technologies tailored to meet users’ unique requirements for optimal protection. The increasing demand for robust security and fire safety measures is propelling the industry forward, fuelled by significant government investments, particularly from the Eastern Economic Corridor, which encompass substantial infrastructure development and initiatives aimed at creating smart cities." "This year’s fringe programme features a strong, diverse line-up of global industry pioneers, enriching the experience for attendees while helping key players capitalise on Thailand’s thriving market landscape.” Integrated security Next-generation technologies, including AI-driven surveillance systems and integrated security Next-generation technologies, including AI-driven surveillance systems, smart fire detection solutions, and integrated security measures for smart buildings, aim to elevate safety, streamline operations, and enhance effectiveness. To complement these advancements, the fair features dedicated solution zones, including the Safety & Rescue Zone, Biometric and Access Control Solution Zone, Platform & Software Zone, and Smart Fire Solution Zone. Each zone provides practical applications and relevant insights, enabling buyers to envision the effective utilisation of the tools on display. Latest trends in security The show has welcomed exhibitors from China, France, Germany, Hong Kong, India, Japan, Malaysia, Korea, Slovenia, Switzerland, Taiwan, Thailand, the UAE, and the US. The diverse product selection from both local suppliers and pioneering global innovators reflects the latest trends in security and fire safety, spanning five main categories – Smart Home and Building Solutions, Access Control, IP Surveillance and AI, Smart Fire Solutions, and Rescue and Disaster Prevention. Advanced intercom systems Highlighted exhibitors in the IP Surveillance and AI category include Mobotix AG and Enzhi Huadatong  In the Smart Home and Building Solutions category, notable participants include Xiamen Leelen Technology and Timy, offering advanced intercom systems and seamless smart home integration respectively. In Access Control, key players include Markland Technology and KJ Tech, presenting sophisticated technologies that prioritise security while ensuring user convenience.  Highlighted exhibitors in the IP Surveillance and AI category include Mobotix AG, a pioneer in intelligent video systems, alongside Enzhi Huadatong, known for its AI-driven surveillance solutions. Advanced smoke detection technologies In the Smart Fire Solutions category, GEMTEX showcases innovative fire suppression systems, while Securiton AG presents advanced smoke detection technologies. Lastly, in Rescue and Disaster Prevention, Guangzhou Lehmann Fire Equipment provides essential emergency response equipment, complemented by Systronics, which demonstrates drones for disaster management. The fair is also hosting 38 local buyer delegation groups, including representatives from Airports of Thailand, PLC (AOT), Lat Krabang Fire and Rescue Station, Mass Rapid Transit Authority of Thailand, Banbuengcity, and the Royal Police Cadet Academy. These visitors will engage with exhibitors, providing a valuable opportunity for suppliers to showcase solutions and foster potential partnerships that can enhance safety and security initiatives across various sectors. Strategic insights for innovators in cybersecurity Secutech Thailand 2024’s fringe programme promises an exciting lineup of conferences, showcases, and an award ceremony, featuring six distinct sessions that delve into key aspects of security and fire safety: The Innovation TECH Stage: where exhibitors are showcasing their latest developments through live product demonstrations, fostering direct engagement with potential buyers. Topics include: Building Solutions: highlighting sustainable practices and innovative materials, such as green construction methods, and IoT integration. IP Surveillance & AI: examining how these technologies streamline security through centralised management, real-time analytics, and remote monitoring, which are essential for smart buildings and industrial sites. Smart Fire Safety & Rescue: presenting advanced technologies that improve life protection during emergencies, with an emphasis on IoT and AI-powered solutions for improved fire detection and response. Smart Living: showcasing products such as surveillance cameras, access control systems, and IoT innovations designed to bolster security in homes and offices. Cybersecurity Forum for Large Organisations: addressing critical cybersecurity challenges faced by public and private sectors, with executives discussing strategies to strengthen their frameworks. Fire & Safety and Health Conference: exploring current issues in fire safety and health management, aimed at safety experts and those interested in improving workplace safety. Cybersecurity Workshop by the National Cyber Security Agency: a hands-on workshop designed to equip attendees with practical cybersecurity skills. TSA Awards 2024: organised by the Thai Security Association, this event brings together association members for networking, business negotiations, and knowledge exchange, celebrating excellence within the security industry. Safety Drone Conference: exploring innovative applications of drone technology in safety and security, covering UAV technology for security, countermeasures against UAV threats, and workforce preparation for UAV use in crisis situations. Advancements with security and fire safety Secutech Thailand features the concurrent Fire & Safety event, providing a valuable platform for exploring the vital connections between security and safety solutions, which enhances the trade fair experience for both visitors and exhibitors. Additionally, the co-located Building and Architect Thailand underscores the significance of integrating architectural advancements with security and fire safety considerations.  Together, these events enable participants to discover comprehensive solutions that address both safety and design, cultivating new business partnerships and encouraging collaboration across various sectors.

As part of ever-evolving technological advancements and the increase in digitisation, home security systems remain a vital piece of equipment for at least 39 million households in the U.S., and as many as 13 million more households may install new security systems in the next 12 months. Global home security market In addition, a recent study found that 60% of burglars are deterred from attempting a burglary when a home has a security system, looking for alternative targets that are easier. Another similar study found homes without security systems are 300% more likely to experience a burglary. It’s estimated the global home security market is expected to grow to $84.4 billion as more and more people install home security systems as a way to ensure their safety. High-tech security devices Home security systems and the technology behind them will continue to expand and integrate further With the ongoing need for home security systems and the introduction of technology such as Artificial Intelligence (AI), home security companies are finding new and innovative ways to improve the home security experience by installing high-tech security devices. These devices are changing how we protect our homes, valuables, families, pets, and more. As we look ahead to the future, home security systems and the technology behind them will continue to expand and integrate further within the home as AI evolves and takes on a more meaningful and deeper role in the home security industry. Features of AI-based home security systems Most home security systems already use AI regularly for features like smart cameras, motion sensors, and alarms. These offerings incorporate AI to detect and respond to potential security threats, differentiating between everyday activities and potential suspicious behaviour and then alerting homeowners based on the activity. As AI expands the capabilities of critical security features such as facial recognition, voice control connectivity, and enhanced video capabilities, it will significantly improve the traditional security systems we use today, providing additional means of not only protecting homes but also streamlining the overall home security system. Future advancements in AI home security systems Increased integration of security devices through AI As AI continues to evolve, we can expect to see increased integration and connectivity of devices included in a home security system and home – all powered by AI. This includes hardware such as cameras, motion detectors, keypads, sensors, and smart locks, as well as software, such as digital apps. This increased connectivity will not only make it easier for homeowners to manage their security system but also to customise their home and home security to meet their evolving needs.  Voice control connectivity The new hands-free approach to home security enhances the user experience and opens up new possibilities Voice control connectivity is yet another key feature that is gaining popularity in AI-powered home security systems. Security system users can control and monitor their security systems using voice commands similar to how Amazon’s Alexa works, making security systems more convenient and user-friendly. The new hands-free approach to home security not only enhances the user experience but also opens up new possibilities for seamless integration with other smart home devices and mobile devices. AI will help personalise and individualise security settings Relying more heavily on facial recognition technology, AI algorithms integrated into home security systems will become more personalised and tailored to individual users based on their preferences. Imagine a security system that recognises each member of your family and adjusts its settings and alerts based on each user’s unique preferences and habits. Thanks to facial recognition improvements in recent years, this new level of customisation will enhance security and improve the ease of use, making home security more intuitive and user-friendly. By incorporating personalisation via AI into home security systems, simple tasks like disarming the system when returning home or arming the system before going to bed at night will be much more efficient, and security settings will be saved based on each user’s preferences. AI will analyse threats before they become emergencies AI-powered automation will play a heightened role in the future of home security systems as it learns to proactively analyse and respond to potential threats, security breaches, and emergencies like fires or carbon monoxide leaks. Through real-time monitoring, AI will begin to predict and prevent security breaches before they occur, working efficiently with human counterparts for an effective approach to security monitoring. Security monitoring AI linked to a carbon monoxide detector may notice the levels rising before they reach a dangerous level For example, through camera monitoring, AI will learn how to tell the difference between normal and suspicious activities, automatically adjusting your security settings and alerting you of a potential risk. Similarly, AI linked to a carbon monoxide detector may notice the levels rising before they reach a dangerous level and alert the security system user and monitoring service in advance. The AI evolution of home security The traditional idea of home security systems, with physical locks, keypads, and alarms, is rapidly changing into a more intelligent system powered by AI. Just as the cell phone industry revolutionised communication by making phones constantly accessible to us all, AI is on the cusp of transforming our home security systems into a much safer and more user-friendly experience.  Shortly, we’ll see a world where every aspect of home security systems is easily accessible on one or multiple devices within the home or even on mobile devices, boosted by the help of AI. From keyless entry systems that recognise our faces to AI assistants that communicate with us and adjust settings based on our preferences, the possibilities are truly endless. A safer, smarter, and more secure future As AI continues to advance and becomes more integrated into home security systems and life in general, the future will bring enhanced safety, security, convenience, and peace of mind for homeowners. As we move towards a future where AI plays a larger role in our daily lives, we can expect to see a shift in the way we think about and approach home security systems – in fact, it’s already happening. The traditional security setup of the past is being replaced by a new era of intelligent, interconnected, and proactive home security systems that work seamlessly. With AI as our ally and incorporated into our home security systems, we can look forward to a safer, smarter, and more secure future for our communities, homes, and loved ones.

Changing customer needs can make specifying an alarm system that will continue to deliver in the long term a challenge. However, the latest modular alarm solutions provide the opportunity to build a more individualised system from the outset, as well as offering the ability to up-scale in the future without causing disruption. Martin Wilson, North EMEA Regional Director at Resideo, looks at how alarm specialists can use this style of solution to both benefit customers and build their own business opportunities. Holistic sense of home security In a survey of 1,000 homeowners undertaken by Resideo, the results revealed that, although deterring burglary was still a top priority, consumers were moving to a more holistic sense of home security, wanting to bring convenience, and property and life safety, into the mix. An alarm system no longer needs to function on one level, alerting only to a break-in taking place Indeed, an alarm system no longer needs to function on one level, alerting only to a break-in taking place. The latest modular alarm systems offer the flexibility to create a scalable security and life safety platform for homes and small businesses, as well as giving installers the ability to suggest future update options that can be added as and when budget or requirement allows.  Valuable up-scales Finding an alarm that can be scaled over time has the obvious business benefit of ensuring it is easy to revisit and add to as customers naturally expand their existing security. With many modular designs connected via WiFi, this not only means installers can opt for the right mix of sensor options from the get-go but also that any additions can be connected to the panel and system with ease. Many control hubs have winning features in their own right. The ProSeries security panel by Resideo, for instance, has an intuitive touchscreen, easy-to-read, full-colour display to reduce false alarms, plus a built-in camera, speaker and microphone, intuitive icons and even five-day weather alerts. The ProSeries security panel by Resideo has an intuitive touchscreen Natural up-scale opportunities For instance, for those in a property prone to flooding, a flood sensor may be a worthwhile addition For the installer, it has a plug-in power connection, trouble-shooting videos and end-user replaceable batteries to reduce unnecessary callouts. However, to build a scalable system, this needs to be coupled with the right, flexible solutions to tackle customer concerns. Taking the time to find out what is important to the end user is vital here and can lead to natural up-scale opportunities. For instance, for those in a property prone to flooding, a flood sensor may be a worthwhile addition. Similarly, a panic button and even medical transmitters may be of benefit to others. All this, as well as other options, such as glass break detectors, door and window sensors and indoor and outdoor MotionViewers™, are available within the ProSeries range, and can be updated or added to an installation as needed or as a property grows with minimum disruption.  Adding life safety The ability to propose an alarm system that can bring together alerts for different threats – for both the home and life – under one platform, also has real appeal. Indeed, in a survey of 1,000 homeowners undertaken on behalf of Resideo, a system’s ability to alert to the dangers presented by fire and CO was mentioned as an important part of the decision-making process by 41% of participants. For many, this increased awareness may stem from the many regulation updates regarding smoke and carbon monoxide (CO) alarms that took place in 2022. In Scotland, for instance, carbon monoxide detectors were required to be fitted in any room with a carbon-fuelled appliance in all homes, rented or owned. Social housing properties In England, smoke and carbon monoxide alarms were required in all social housing properties In England, from the 1st of October 2002, smoke and carbon monoxide alarms were required in all social housing properties, with carbon monoxide alarms now mandatory in the private rented sector. Wales followed suit in December for rented accommodation.  The new guidance for England and Wales requires at least one smoke alarm to be installed on each storey of a property, to help alert to domestic fires more quickly, ensuring a quicker evacuation and reduced risk of fatality. For professionals, systems such as ProSeries, can be connected to a series of smoke and carbon monoxide detectors, in a ‘one-go-all-go’ setup that means the alarm will go off if one of these threats are identified.  Smart and connected benefits The total Connect 2.0 app gives ProSeries end-users the ability to view and control the security platform remotely. The Resideo Pro app currently gives installers the ability to view the system and connect to the central monitoring system. The platform also supports home automation as it works with Zwave devices. The platform also supports home automation as it works with Z-wave devices. The platform also supports home automation as it works with Z-wave devices There are also extra benefits for alarm professionals too. The AlarmNet 360™platform on which ProSeries is configured gives greater insight to improve business operations, increase efficiency and deliver insights on accounts to identify additional upsell opportunities and ongoing services. Providing the ability to remotely diagnose brings valuable time-saving options and avoids unnecessary callouts. It also means the ProSeries panel and peripherals programming can be accessed anytime, anywhere, using the cloud, allowing ease of programming, troubleshooting and account management on the go. Needs and future possibilities Changing a complete alarm system to apply new functions is never going to feature highly with the end user, nor does it work where longevity and sustainability is concerned. Having the ability to build a modular system and add to this as needed, whether this is at a property or a small business, provides benefits for both customers and professionals when it comes to meeting immediate needs and future possibilities. Add connectivity and remote access to this and you have a platform that can help streamline business operations, putting professionals more in touch with customers, and helping to spot future opportunities.

The average business owner or investor has some kind of security precaution in place, especially in the after-hours when there are fewer deterrents to inhibit criminal activity. Security guards, video surveillance systems, motion sensor lights, or even just fake cameras placed around the property are some of the common options people choose.  Future of overnight security Smart business owners are starting to realise, however, that some of these traditional security measures are becoming antiquated and no longer cutting. The now and future of overnight security is in remote guarding. Pioneered by companies like Los Angeles-based Elite Interactive Solutions, which was founded back in 2007, remote guarding is revolutionising the overnight security business. Minimising criminal activity Remote guarding is fast becoming the most popular choice among commercial end-user property owners Remote guarding utilises a combination of cutting-edge technology, “digital guards,” highly trained security agents, and local law enforcement if and when necessary to minimise the potential of criminal activity. For those adequately enlightened to its overwhelmingly impressive crime prevention capabilities, remote guarding is fast becoming the most popular choice among commercial end-user property owners to secure and protect their investments. What Is remote guarding?  Remote guarding is a revolutionary concept and increasing trend in security systems that utilises a combination of methods to effectively analyse potential threats to property. Cameras and/or other monitoring devices running highly advanced algorithmic software are installed in strategic areas or vulnerable places onsite and remotely located security agents are immediately notified of any activity within a designated perimeter of the property. A blend of AI, cybersecurity, and video analytics When properly deployed by an expert provider, the technology stack includes a proprietary blend of video analytics, artificial intelligence, cybersecurity, and more. Done right, “noise” is effectively filtered out, allowing agents to act on legitimate alerts and achieve zero false alarms communicated to first responders. Today, there are a lot of terms and descriptions tossed around about remote guarding, remote video, virtual guarding, etc., but those attributes must be present to represent the true definition of the offering and its many virtues. Realtime situational awareness Many systems have a two-way speaker that allows the security agent to give a verbal warning When specially trained security agents are alerted to trespassers, possible intruders, or other suspicious activity, they analyse the situation in real-time and determine the necessary level of action. Many systems have a two-way speaker that allows the security agent to give a verbal warning, known as a voice-down, to the individual(s) that they are being watched. Most perpetrators, often believing the response is emanating directly from security personnel on the property itself rather than from a remote command centre, flee immediately. However, if the threat persists, the security agent enlists local law enforcement to get on the scene.  Customised remote guarding When properly deployed, remote guarding systems are also customised to specific properties. A team of consultants visits the client’s property to evaluate its vulnerabilities and where to best place cameras and/or other monitoring devices for system efficacy. Traditional security shortfalls  According to Keith Bushey, a retired commander for the Los Angeles Police Department, there is much frustration between law enforcement officers and potential victims of crime due to the historically unreliable performance of traditional burglar alarm systems and central monitoring stations. He states about 90% of security-related calls are false alarms, a problem that has been well-documented through the years. Onsite challenges When a legitimate emergency does occur, the perpetrators have often already done their damage When a legitimate emergency does occur, the perpetrators have often already done their damage and/or escaped by the time law enforcement arrives.  Onsite security guards are not the remedy either as they bring their own set of issues and challenges.  Unexpected costs Traditional security systems can also have unexpected costs. The cost is not only in the security guards’ paycheck or the cost of the equipment itself. The cost comes when an actual incident occurs. In worst-case scenarios, the security guard(s) are injured, the business suffers inventory loss, and/or damage is sustained to the property.  The medical and other costs for the security guard(s), the loss of inventory, property damage, deployment of law enforcement resources, and possible fallout of legal expenses all add up. Even in the best-case scenario, false alarm expenses incur if law enforcement is dispatched. These, among many others, are some of the primary issues that remote guarding resoundingly answers as a superior alternative. A bounty of benefits Remote guarding systems have been proven to cut costs and be more effective than traditional security systems. Even though the monthly monitoring costs of remote guarding are significantly higher than traditional intrusion detection system monitoring, the much higher effectiveness in crime reduction, elimination of false alarms, and augmenting or replacement of manned guards result in a substantially higher return on investment (ROI) to the end user. Easy tracking of threats The security cameras already have their image captured on record, making them easier to track down For example, case studies have demonstrated reduced security costs for clients by 60%, on average. These reductions have come from the costs of security staff, inventory, or property loss, plus saving money on insurance premiums and deductibles. The nature of remote guarding reduces the risk and costs of false alarms, with professional security agents able to determine an actual threat before law enforcement is called. In a rare instance when a perpetrator escapes before law enforcement arrives or can detain the individual(s), the security cameras already have their image captured on record, making them easier to track down and identify. Reduction of false alarms The significant reduction in false alarms is greatly appreciated by law enforcement, as it allows them to focus on real emergencies or crises. Better relationships are also developed between clients and law enforcement, as remote guarding systems are highly reliable in providing accurate and real-time information to officers as they approach the scene. In short, it assists law enforcement in doing their job more effectively, as well as more safely thanks to having eyewitness information before engaging in an active crime scene.  Partnership When you combine the decreased cost with the increased efficiency and success rate, it is easy to see why many commercial end-user property owners across the country are making the shift to remote guarding. It’s also an outstanding opportunity for professional security dealers and integrators to partner with a remote guarding services provider to bring a superior solution to their end customers and pick up a recurring monthly revenue stream in the process.

In the competitive world of physical access control, Big Tech companies are seeking to play a larger role. Physical access competition Apple Wallet continues to stake its claim on mobile credentialing. Amazon One Enterprise is pushing a palm-based identity service. Google/Nest offers smart locks for home access control, with identity and access management provided in the Google Cloud. The entry of these big companies in the historically fragmented physical access control market is causing disruption and foreboding new levels of competition.  Apple Wallet impacting credentialing trends  The popularity of mobile wallets and contactless technologies in general has grown, creating more demand At Apple’s Worldwide Developer Conference in June 2021, the company announced support for home, office and hotel keys, including corporate badges and student ID cards, in Apple Wallet. Later, the company announced Hyatt as the first hotel partner to support the technology. Since then, the popularity of mobile wallets and contactless technologies in general has grown, creating more demand for a seamless solution such as Apple Wallet. Easy access  In 2023, HID Global announced the availability of their employee badge in Apple Wallet, allowing staff and guests to easily access corporate spaces with their iPhone or Apple Watch, including doors, elevators, turnstiles, etc. Employees just need to hold their iPhone or Apple Watch near the reader to unlock.  Factors affecting the rate of adoption However, implementing and maintaining an Apple Wallet-based access control system can incur costs for hardware updates, software licencing, and ongoing maintenance. Factors affecting the rate of adoption include the need to upgrade existing infrastructures to accommodate the technology, and the necessity for access control manufacturers to develop and implement integrations with Apple Wallet.  Benefits of adoption Keys in Apple Wallet take full advantage of the privacy and security built into the iPhone and Apple Watch With larger companies leading the way, some smaller ones might take longer to catch up. There is also a need to educate building owners and administrators to see the value and benefits of switching to Apple Wallet-based access control. Convenience and greater security can accelerate adoption. Keys in Apple Wallet take full advantage of the privacy and security built into iPhone and Apple Watch. Sensitive data protection A compatible app, specific to the building’s access control system, is needed. Once added, credentials are securely stored in the iPhone's Secure Enclave, a dedicated hardware chip designed for sensitive data protection.  Holding an iPhone near an NFC-enabled reader enables transmission of encrypted credentials. In addition to Near Field Communication (NFC), some systems also utilise Bluetooth Low Energy (BLE) for added security, longer read range, and hands-free unlocking. Phones need sufficient battery charge to function.  Amazon One Enterprise Enables Palm-Based Biometrics  In November 2023, Amazon Web Services Inc. (AWS) announced an identity service providing comprehensive and easy-to-use authentication for physical and digital access control. The system enables users to employ their palm as an access control credential, allowing organisations to provide a fast and contactless experience for employees and others to gain access to physical locations as well as digital assets.  Physical and digital locations Physical locations include data centres, office and residential buildings, airports, hotels, resorts Physical locations include data centres, office and residential buildings, airports, hotels, resorts, and educational institutions. IT and security administrators can easily install Amazon One devices and manage users, devices, and software updates using AWS’s Management Console.  Elimination of physical credentials An advantage of the Amazon approach is the elimination of physical credentials such as fobs and badges, and digital elements such as personal identification numbers (PINs) and passwords. AWS says security is built into every stage of the service, from multi-layered security controls in the Amazon One device, which is the same technology used in the Amazon Go retail stores, where shoppers can pay for purchases by scanning the palm of their hands. The devices combine palm and vein imagery for biometric matching and deliver an accuracy rate of 99.9999%, which exceeds the accuracy of other biometric alternatives, says the company. AI and ML The palm-recognition technology uses artificial intelligence and machine learning to create a “palm signature” that is associated with identification credentials such as a badge, employee ID or PIN. Boon Edam, a revolving door and turnstile manufacturer, offers Amazon’s palm biometric technology on its equipment, and IHG Hotels & Resorts uses the technology to provide employees a convenient way to identify themselves and gain access to software systems. Google and Nest Devices in Access Control  When the Nest × Yale Lock is connected to the Nest app, a resident can unlock a door from their phone Google’s Nest devices include smart locks for home access control. The Google Nest × Yale Lock allows access control via both physical keys and passcodes accessible through the Google Home app. When the Nest × Yale Lock is connected to the Nest app, a resident can unlock a door from their phone. Passcodes can be created for family, guests, and other trusted persons. Alerts can be provided whenever someone unlocks and locks the door. When Nest “knows” a resident is away, the door can lock automatically. Voice control, Google Home app Voice control, using Google Assistant integrated with various Nest devices, enables use of voice commands to lock and unlock doors, thus adding another level of convenience. Smart home devices from various manufacturers can be controlled through the Google Home app. SMART Monitoring ADT’s Self Setup smart home security systems integrate Google Nest smart home products with ADT security and life safety technology, including SMART Monitoring technology. Microsoft Azure is another company that could impact access control. The Microsoft Azure Active Directory is an identity and access management platform that could be extended to physical access control, leveraging existing user credentials. Long-Range Impact on the Security Marketplace  Big Tech companies are creating platforms for managing access control data, integrating with other security systems Increasingly, Big Tech companies are creating platforms for managing access control data, integrating with other security systems, and offering analytics for optimising security and building operations. Big Tech is also actively researching and developing new technologies for access control, such as facial recognition, voice authentication, and AI-powered anomaly detection.  Access control communication and integration As their involvement in physical access control grows, Big Tech companies could potentially gain more influence in setting industry standards for access control communication and integration, similar to how they have become dominant in other areas such as mobile platforms. Given their expertise in user interface design and data analysis, Big Tech companies could help to direct how future access control systems are managed and how users interact with them, including more intuitive and user-friendly operations. Future of physical access control Existing concerns about privacy, security, and potential dominance by a few Big Tech companies could spill over into physical access control. However, traditional security companies, startups, and industry consortiums are also actively developing innovative solutions. Ultimately, the future of physical access control will likely be shaped by a combination of many different players and technologies – large and small. 

The sale of Carrier’s Global Access Solutions to Honeywell in December amounted to a dramatic finish to a big year in 2023 for mergers and acquisitions (M&A) in the physical security market. In the transaction between two industry giants, Honeywell sought to enhance and strengthen its building automation capabilities with the acquisition of Carrier’s Global Access Solutions business for $4.95 billion, in an all-cash transaction. Honeywell acquires Carrier Access business  The acquisition, which includes both hardware and software solutions, will mean a new corporate owner for the LenelS2 brand, a pioneering business for over 25 years in commercial and enterprise access solutions, including well-known offerings Onguard and Netbox. In addition, the acquisition covers the Onity brand of electronic locks, including hospitality access, mobile credentials, and self-storage access; and the Supra brand of cloud-based electronic real estate lockboxes.  ADT sells commercial business, which rebrands as Everon  ADT Inc. announced the sale of its commercial security, fire, and life safety business unit to GTCR ADT Inc., another industry giant and a trusted brand in smart home and small business security, announced the sale of its commercial security, fire, and life safety business unit to GTCR, a private equity firm, for a purchase price of $1.6 billion.  ADT Commercial, a security integrator and premier provider of commercial security, fire, and life safety in the United States, announced that it will move forward as a standalone organisation and rebrand as Everon.  Bosch to sell building technologies products  Bosch Building Technologies announced in 2023 that it is realigning its Building Technologies division to focus solely on its regional integrator business, with solutions and services for building security, energy efficiency, and building automation. Therefore, Bosch plans to sell most of the Building Technologies division’s product business. At year-end, Bosch was seeking a buyer who would take on all three business units with their associates and locations. This includes the Video, Access and Intrusion, and Communication business units, and affects some 4,300 associates at more than 90 locations worldwide. Building its integrator business earlier in 2023, Bosch announced the acquisition of Paladin Technologies, Inc., headquartered in Vancouver, Canada, a provider of security and life safety solutions and system integration services in North America. Motorola acquires IPVideo, creator of HALO Sensor In another deal emerging late in 2023, Motorola Solutions acquired IPVideo Corp., Bay Shore, N.Y., the creator of the HALO Smart Sensor, an all-in-one intelligent sensor that detects real-time health and safety threats. The powerful capabilities of the HALO sensor extend Motorola’s end-to-end physical security offering by integrating a non-video threat detection product into the safety and security ecosystem. IDIS acquires Costar Technologies  Costar has a sales channel of over 100 distributors and 1,000 systems integrators across the U.S. Korean video manufacturer IDIS and U.S. company Costar Video Systems had enjoyed a long-term existing ODM (original design manufacturer) relationship, and approximately 60% of Costar Video products were already made by IDIS. Therefore, it made sense when IDIS Co., Ltd. and Costar Technologies Inc. announced an agreement and plan to merge, with IDIS acquiring Costar. Leveraging Costar's established distribution networks and sales channels in the U.S. gives a significant boost to IDIS' growth strategy, which is founded on building long-term relationships with systems integrators. Costar has a sales channel of over 100 distributors and 1,000 systems integrators across the U.S. that will benefit from IDIS’ NDAA-compliant and 100% Korean-made technology. SECOM invests in Brivo and Eagle Eye  Eagle Eye Networks, a cloud video surveillance company, and Brivo, a provider of cloud-based access control and smart space technologies, announced one of the largest investments to date in cloud physical security in 2023.  SECOM CO., LTD, based in Japan and one of the largest security integration companies in the world, has made a primary equity investment of $192 million in the two companies, $100 million in Eagle Eye Networks, and $92 million in Brivo. $100M primary equity investment Brivo will also use the additional investment to continue expanding in Europe, Latin America, and Asia Pacific Eagle Eye Networks, a global pioneer in cloud video surveillance, announced it will use the $100M primary equity investment to expand its suite of AI-powered products, fund geographic expansion, and enhance its enterprise features.  Brivo will use the investment to grow sales and marketing, accelerate product development scale support and operational functions, and evaluate strategic acquisitions. Brivo will also use the additional investment to continue expanding in Europe, Latin America, and Asia Pacific, and enhance the smart spaces and AI functionality in the Brivo Access Platform.  ACRE buys PremiSys Portfolio  ACRE, a security company built on acquisitions, is continuing to broaden its portfolio and serve the expanding needs of its customer base. In 2023, ACRE acquired the PremiSys software and hardware portfolio and assets from IDenticard.  PremiSys’ technologies enable organisations to self-manage door access and view integrated video and lockdown facilities. The acquisition extends opportunities for ACRE in healthcare, education, data centers, and senior living facilities.  Qognify is a part of Hexagon  Qognify extends Hexagon’s real-time monitoring and security reach to detect, assess, and respond Qognify, a provider of video (VMS) and enterprise incident management (EIM) solutions announced that it has become a part of Hexagon. Qognify joins the Safety, Infrastructure & Geospatial division of Hexagon, following the completion of its acquisition originally announced on Dec. 19, 2022.  Qognify extends Hexagon’s real-time monitoring and security reach to detect, assess, and respond to incidents, providing a more robust offering. ASSA ABLOY continues acquisition trend  ASSA ABLOY continued to acquire companies in 2023 to strengthen its position in mature markets by adding complementary products and solutions to the core business. Among the companies acquired in 2023 were Ghost Controls, a U.S. supplier of automated residential gate openers, and Securitech Group, a manufacturer of high-security mechanical and electronic door hardware products in the U.S.  Door and fencing ASSA ABLOY also acquired Leone Fence, a Canadian manufacturer, distributor, and installer of fencing products for commercial and residential applications, and Lawrence Hardware and Gallery Specialty, providers of commercial hinges, locksets, exit devices, and door hardware accessories in Canada. Another new acquisition is Inovadoor Portas Industriais Ltda, a Brazilian manufacturer of sectional and high-speed doors.  Earlier in 2023, ASSA ABLOY completed the acquisition of Spectrum Brands’ Hardware and Home Improvement division and the divestment of Emtek and the Smart Residential business in the U.S. and Canada to Fortune Brands.

Companies at GSX 2023 emphasised new ways that technologies such as artificial intelligence (AI) and the cloud can address long-standing issues in the security market. Among the exhibitors at the event in Dallas were companies seeking creative ways to apply technology, lower costs, and make the world a safer place. Reflecting on the exhibition, here are some additional takeaways. Expanding AI at the edge  i-PRO is a company reflecting the continued expansion of edge AI capability in the security market. Today, more than half of the company’s lineup supports AI at the edge so the customer has a wide choice of form factors when seeking to leverage the feature set.  AI processing relay, extended warranty i-PRO is increasing their warranty period from 5 to 7 years, which could be a lifetime warranty in some cases I-PRO also has an “AI processing relay” device that accepts non-AI video streams and applies edge analytics. AI has progressed from a high-end technology to a feature available in a variety of cameras at different price points. i-PRO is also increasing its warranty period from 5 to 7 years, which could be a lifetime warranty in some cases depending on a customer’s refresh schedule and lifecycle management. Active Guard, MonitorCast The company’s video management system (Video Insight) is continuing to build new features including “Active Guard,” an integrated metadata sorter. Their access control platform, MonitorCast, is a Mercury-based solution that is tightly integrated with Video Insight. Their embedded recorders now have PoE built in.  “We can move at a faster pace to fill out our product line since leaving Panasonic,” says Adam Lowenstein, Director of Product Management. “We can focus our business on adapting to the market.” Emphasis on retail and other verticals  Shoplifting is a timely issue, and retail is a vertical market that got a lot of attention at GSX 2023. “We see a lot of retailers who are primarily interested in protecting employee safety, but also assets,” says Brandon Davito, Verkada’s SVP of Product and Operations. “Shrinkage is a CEO-level priority.”  “Retailers are getting more engaged with security posture, instead of letting perpetrators walk,” Davito adds. Intrusion detection Verkada has an intrusion product that will notify a central station if there is an alarm On the alarm side, Verkada has an intrusion product that will notify a central station if there is an alarm, and operators can review videos to confirm the alarm. Other capabilities seeking to discourage trespassers include sirens, strobes, and “talkdown” capabilities.  International expansion Verkada continues to expand internationally with 16 offices in all, including Sydney, Tokyo, and London. The core value proposition is to enable customers to manage their onsite infrastructure more simply, including new elements such as PTZ cameras, intercoms, and visitor management. Verkada emphasises ease of use, including a mobile application to allow access to be managed across the user base. Forging partnerships “We are committed to the channel and industry, and we continue to build relationships and expand our reach,” says Davito. Among the industry relationships is a new partnership with Convergint, which was hinted at during the show and announced later the same day. They are also expanding their partnerships with Schlage, Allegion, and ASSA ABLOY.  Working with other verticals They offer new features for K -12 schools, and a new alarm platform is easier to deploy and manage Verkada has also found success across multiple other verticals, notably healthcare, where they integrate with an electronic medical records system. They offer new features for K-12 schools, and a new alarm platform is easier to deploy and manage. They are integrating wireless locks to secure interior doors in schools, looking to secure the perimeter, and installing guest management systems. Transitioning the mid-market to the cloud  Salient is squarely focused on the “mid-market,” a large swath of systems somewhere between small businesses and enterprise-level systems. Pure cloud systems are not as attractive to this market, which has a built-out infrastructure of on-premise systems. Adding a camera to an existing system is easier and less expensive than tying it to the cloud. Benefits of cloud It’s a market that may not be ready for the pure cloud, but there are benefits to be realised from adding a cloud element to existing systems. “We are continuing to augment our premise-based solutions with added cloud capabilities and flexibility,” says Sanjay Challa, Salient’s Chief Product Officer.  The feedback Salient hears from their customers is “I want to own my data.” The hybrid cloud approach offers the right mix of control, flexibility, and unit economics. Cloud add-on capabilities We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive" Cloud add-on capabilities include bringing more intelligence about system operation to the user via the cloud. Over time, Salient expects to sell more cloud-centric offerings based on feedback from integrators and customers. “We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive over time,” says Challa.  Vaidio AI technology Salient seeks to be a transition pioneer to help customers realise the path to the cloud. Their approach is “crawl, walk, run,” and helping customers make the transition at each stage. Salient has added AI to its product offering, incorporating Vaidio AI technology from IronYun into a powerful suite and broad array of on-premise analytics, which are gaining traction. The seamless approach makes it easy for customers to embrace AI analytics, although Salient remains broadly committed to open systems. Addressing ‘soft’ features for integrators AMAG is in the process of enhancing its product line with the next generation of access control panels. However, “product” is just part of the new developments at AMAG. In addition to “hard” features (such as products), the company is looking to improve its “soft” features, too; that is, how they work with the integrator channel. Integrator channel Rebuilding a process to make your organisation more efficient, is relatively easy; it just takes a lot of persistence" “We have the depth of our legacy customer base we can learn from, we just need to close the feedback loop quicker,” says Kyle Gordon, AMAG’s Executive Vice President of Global Sales, Marketing, and commercial Excellence, who acknowledges the value of reinstating face-to-face meetings after COVID. “We are laser-focused on nurturing our integrator channel,” he says.  “Developing new features takes time, but rebuilding a process to make your organisation more efficient, that’s relatively easy; it just takes a lot of persistence,” says Gordon. More cohesive internal communication is another useful tool, he says.  Disrupting the cloud based on price  Wasabi is working to make cloud applications less expensive by offering a “disruptive” price on cloud storage, $6.99 per terabyte per month (80% less than hyperscalers). Contending “hyperscalers” like AWS are charging too much for cloud storage, Wasabi is using its own intellectual property and server equipment co-located in data centres around the world. Wasabi sells “hot cloud storage,” which refers to the fact that they only have one tier of storage and data is always accessible. In contrast, a company such as AWS might charge an “egress fee” for access to data stored in a “colder” tier.  Cloud storage “We saw that several video surveillance companies had not yet adopted cloud storage, and we saw an opportunity to make it easy to use,” said Drew Schlussel, Wasabi’s Senior Director of Product Marketing. “We just install a little bit of software that allows them to store data in the cloud and bring it back from the cloud.” Performance, protection (cybersecurity), and price Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies such as Genetec and Milestone. Emphasising performance, protection (cybersecurity), and price, their data centres are certified to SOC 2 and ISO 27001 standards.  Faster throughput for weapons detection Xtract One is a young company focusing on weapons detection in a time of accelerated concern about gun issues post-COVID. Founded in Canada and based on technology developed at McMaster University, Xtract One has found a niche in providing weapons detection at stadiums and arenas. These customers already have budgets, and it is easy to shift the money to a newer, faster technology. Madison Square Garden in New York City is among its customers.  Cost savings solution Xtract One can increase throughput to 30 to 50 people per entrance per minute (compared to 5 to 6 people per minute when using metal detectors). The solution doesn’t require anyone to empty their pockets and the system alarms on items beyond guns and knives. Using Xtract One allows customers to reduce the number of screening lanes and security staff, providing additional cost savings, all while getting fans through the screening process in half the time. Purpose-built sensors The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties In addition to stadiums and arenas, Xtract One, formerly Patriot One, is also getting “inbound” interest from schools, hospitals, manufacturers, and other verticals that makeup 50% of their business. “We’re on a rocket ride, mainly because the weapons issues are not going away,” says Peter Evans, CEO and Director at Xtract One. The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties, all correlated by an AI engine.  Providing early warning of violence ZeroEyes is another company focused on weapons detection. Their AI gun detection system works with video images to identify if someone is “brandishing” (carrying) a weapon. In other words, the system does not detect concealed weapons. Identifying someone carrying a weapon provides early warning of a possible violent act. Increased response with AI-enables images Images are identified by AI and sent to a monitoring centre where a human confirms the image before contacting first responders. Knowing the location of a shooter enables staff to lock entry points, move people to safety, and direct first responders. The company was founded to leverage existing camera views to stop mass shootings and gun violence by reducing response times. 

New investment of the highest standard. Three buildings, 69 premises in total. The project wants to ensure consistency in the use of smart home devices for controlling lighting, air conditioning, roller blinds, and more. To achieve this, each apartment is equipped with a Gira G1 smart home panel (KNX system). Additionally, the project is looking for an intercom system that can secure the entrances and integrate seamlessly with Gira G1.   The solution Oaza Mokotów is a high-end residential complex offering fully secured and seamless access, thanks to the integration of DNAKE’s intercom system and Gira’s smart home features. This integration allows for centralised management of both intercom and smart home controls through a single panel. Residents can use the Gira G1 to communicate with visitors and remotely unlock doors, significantly simplifying operations and enhancing user convenience. Installed products 902D-B6 10.1” Facial Recognition Android Door Station S615 4.3” Facial Recognition Android Door Station 902C-A Master Station

Holliday Wharf & Canal Wharf in Central Birmingham is a bustling apartment complex of 143 properties and home to 400 residents. The development is located in a region that has experienced rapid growth and redevelopment, with a surge in new bars and restaurants opening, and new student accommodation also housed in the area.  Safety of residents The management group perceived the growth complex was facing rising security concerns With the recent influx of nightlife, hospitality outlets, and a growing student population, the management company perceived the development complex was facing increasing security concerns. James Clayton, Chair of Holliday Wharf Management, emphasised the legal responsibility to ensure the safety of residents. "With the influx of people into the area, it was imperative that we prioritise our residents' security," he said. "We needed a system that would not only protect them but would also enhance their living experience." System requirements The security challenges included incidents of unauthorised access, coupled with increasing concerns about package theft and personal safety, all of which highlighted the need for a more robust access control solution. Wharf Management determined that a comprehensive overhaul of the access control system was imperative to protect residents and their assets. Existing security infrastructure In reply to crises, the firm sought the expertise of Urban Stream to set a tailored safety plan In response to these concerns, the company sought the expertise of Urban Stream, a specialist security installer, to develop a tailored security strategy and install a new system. Dale Taylor, of Urban Stream, explains, “The Wharf Management team identified several pain points within their existing security infrastructure. Our goal was to develop a comprehensive solution that would not only resolve these issues but also exceed their expectations.” The solution Working in partnership with the CIE system design team, Urban Stream implemented a full Akuvox access control and door intercom system. This state-of-the-art system replaced traditional key fobs and pin readers with advanced facial recognition technology. Residents now enjoy seamless access to the building and car park through the power of biometric access credentials. The Akuvox system provides a robust door entry and resident intercom system that encompasses a bespoke-built database management and analytics reporting system, ensuring comprehensive control over access permissions and live reporting. Facial recognition technology Residents have expressed their satisfaction with the increased security and ease of use By eliminating the vulnerabilities associated with physical keys and PIN codes, the system significantly enhances security while offering unparalleled convenience to residents. The positive impact of the new system is evident. Residents have expressed their satisfaction with the increased security and ease of use. The advanced facial recognition technology has added a layer of sophistication to the complex, elevating its appeal and value to potential buyers and tenants. Products At the heart of the Holiday Wharf/Canal Wharf security upgrade is the Akuvox access control system. This comprehensive solution features a range of advanced products and ‘smart intercom’ products designed to provide maximum security and convenience. Central to the system is the facial recognition access credentials featured within the Akuvox R29C and E16 smart door intercoms, a state-of-the-art access credential technology that accurately identifies residents and authorised personnel. By capturing and analysing facial features, the system grants or denies access with speed and precision. Akuvox touchscreen answering panel The system has a vital database control system ruling to efficient control over access licenses Furthermore, each of the 140+ apartments features an Akuvox touchscreen answering panel which not only provides high-definition audio/video communication with visitors requesting access but also allows individual residents to integrate these touchscreen panels with any smart-home automation platforms they may be using within their apartment. The system also includes a robust database management system, allowing for efficient control over access permissions. This feature enables property management to easily manage resident information, grant access privileges, and monitor system activity. Integration of the Akuvox system The integration of the Akuvox system with the apartment complex’s existing infrastructure ensures seamless operation. The system works in harmony with other building management systems, providing a unified approach to security and property management. By leveraging the power of facial recognition and advanced database management, the Akuvox system delivers a superior level of security and live analytical reporting without compromising convenience for residents. Results and benefits Locals have embraced the new system madly, praising its comfort and efficiency The implementation of the Akuvox access control system at Holiday/Canal Wharf development has yielded impressive results. The most significant benefit is a substantial enhancement in security. By replacing traditional, less secure methods with advanced facial recognition technology, the complex has effectively eliminated the risk of unauthorised access.  Residents have embraced the new system enthusiastically, praising its convenience and efficiency. The ability to access the building and car park effortlessly using facial recognition has significantly improved residents' quality of life. Effectiveness of the Akuvox system Moreover, the increased security has had a positive impact on property values. Potential buyers and tenants are increasingly drawn to properties that offer state-of-the-art security features. The Akuvox system has positioned Holiday Wharf as a pioneer in apartment complex security, attracting attention from across the region. The success of this project has not gone unnoticed. Holiday Wharf has received numerous inquiries from other property management companies interested in implementing similar systems. This growing interest is a testament to the effectiveness of the Akuvox system and CIE-Group's expertise in delivering cutting-edge security solutions.

GX-MAX-DT35B Smart Care Medical Alarm comes with a brand-new case design. The battery level and the cellular signal strength will be indicated through the white bar on the top cover. The system supports VoLTE (voice over LTE), offering better quality of voice communication and calling experience. In addition, the current status of the system, for example, in learning mode or alarm reporting, will be also indicated through the LED backlight of the large Help button. Users can always be informed of the system status and have peace of mind. GX-MAX-DT35B GX-MAX-DT35B Smart Care Medical Alarm is an all-in-one wellness and personal safety medical alarm solution GX-MAX-DT35B can be compatible with Bluetooth medical devices, like blood glucose/blood pressure monitors, pulse oximeters, etc., to track medical data and remote monitoring directly from caregivers/physicians; and also has telecare alarm features, including emergency monitoring, inactivity monitoring, voice control, and home automation capabilities to assist seniors to have a more secure, healthy living.  GX-MAX-DT35B Smart Care Medical Alarm is an all-in-one wellness, and personal safety medical alarm solution, bridging medical health monitoring and emergency alarms to keep seniors safe in their own homes. Functions Bluetooth Medical Device Pairing GX-MAX-DT35B is compatible with BluetoothMedical devices, like blood pressure/blood glucose monitors, pulse oximeters, thermometers, etc., to track health and medical data and allow caregivers/physicians to remotely monitor and provide treatment as needed. Wi-Fi Hotspot GX-MAX-DT35B can serve as a Wi-Fi hotspot, allowing users’ computers, smartphones, or other devices to connect and access the Wi-Finetwork. Smart Home Automation ZigBee, Z-Wave, or Bluetooth automation devices are incorporated into GX-MAX-DT35Bcreates a smarter and safer home, by autotuning on hallway lights at night to decrease the chance of a fall; or auto turn on the heater if there’s a sudden temperature drop. Location Tracking GX-MAX-DT35B can be paired with the BRPD-1 Bluetooth pendant, a small wearable panic button that partners with a smartphone application for GPS location reporting and triggers a help alarm with one button press, whether the user is at home or out for a walk. Connected for Healthier, Secure Living Voice Control GX-MAX-DT35B is compatible with Google Home and Amazon Alexa voice control to control home electronic devices, allowing seniors to use their voice to make their environment more suitable without lifting a finger. Pivotell ® Advance Automatic Pill Dispenser GX-MAX-DT35B is compatible with Pivotell ®Advance Automatic Pill Dispenser, keeping secure of all pills, reminding users to take their medication, keeping track of their medicine intake, and allowing caregiver/physician to monitor pill-taking results/records, and keeping an eye on user needs. Voice over Internet Protocol (VoIP) &DECT GX-MAX-DT35B’s built-in VOIP function allows users to initiate two-way voice calls to contact CMS and family members during alarms and emergencies. With a built-in DECT module (forGX-MAX5/8 models) or plug-in EX-1 DECT module (for GX-MAX15/18 models), GX-MAX-DT35B can pair with voice extenders, talking pendants, call points, etc., placed around the home to create a safety net and peace of mind. Visual Monitoring and Verification GX-MAX-DT35B can integrate Camera PIR Motion Sensors to deliver real-time visual monitoring and verification. When an emergency occurs, alerts are immediately sent to family members, and the Monitoring Centre to verify the event and send immediate assistance as needed. Safety & Inactivity Monitoring GX-MAX-DT35B can support wireless sensor devices, allowing users to add in smoke detectors, water leakage sensors, and gas sensors to monitor emergencies; and motion sensors, door contacts, sensor pad transmitters for inactivity monitoring, to build a healthier, safer independent living. Features Communication Path Options: IP (Ethernet), LTE. Support for VoLTE (Voice Over LTE). Built-in Module: RF (for all models), DECT (for GX-MAX5/8 models). Optional DECT Module (for GX-MAX15/18 models). Protocol Module Options: Zigbee, Z-Wave, Bluetooth. Wi-Fi hotspot capability. Support external antenna capability (GX-DT35B-EX only). Able to support multiple Communication protocols with Monitoring Centres for Alarm Reporting. Compatible with Bluetooth (BLE) medical devices. Voice over Internet Protocol (VoIP) capabilities. World-class certified RF range, reliability, and performance. Supports Pivotell ® ‘Advance’ Pill Dispenser integration. ZigBee or Z-Wave compatible home automation features. Compatible with Amazon Alexa & Google Home voice control. 24/7 Environment Safety Monitoring. Energy Management Capabilities. Voice Prompt feature alerts the user upon designated events and status. Comprehensive help/nurse arrival function. Multi-colour of the Help button backlight to indicate the current status of the system. Multi-party emergency intercom system capability. Supports multiple programming methods. Automatic check-in reports. Remote firmware update capabilities.

Al Erkyah City is a new upscale mixed-use development in the Lusail district of Doha, Qatar. The luxury community features ultra-modern high-rise buildings, premium retail spaces, and a 5-star hotel. Al Erkyah City represents the pinnacle of modern, high-end living in Qatar.  Need for IP intercom system The project developers required an IP intercom system on par with the development's elite standards, to facilitate secure access control and streamline property management across the vast property. After careful evaluation, Al Erkyah City selected DNAKE to deploy completed and comprehensive IP intercom solutions for the buildings R-05, R-15, and R34 with a total of 205 apartments.  Flexible cloud-based system A customised solution utilising feature-rich door stations with HD cameras and touchscreen indoor monitors By choosing DNAKE, Al Erkyah City is outfitting its properties with a flexible cloud-based system that can easily scale across its growing community. DNAKE engineers conducted in-depth evaluations of Al Erkyah's unique requirements before proposing a customised solution utilising a combination of feature-rich door stations with HD cameras and 7-inch touchscreen indoor monitors. Residents of Al Erkyah City will enjoy advanced features such as indoor monitoring via the DNAKE smart life APP, remote unlocking, and integration with home alarm systems.   4.3'' video door phones At this large community, high-resolution 4.3'' video door phones were installed at key access points leading into the buildings. The crisp video provided by these devices enabled the security personnel or the residents to visually identify visitors requesting entry from the video door phone. The high-quality video from the door phones gave them confidence in assessing potential risks or suspicious behavior without having to personally greet every single visitor. Maximum visibility and oversight Additionally, the wide-angle camera on the door phones provided a comprehensive view of the entry areas, allowing the residents to keep a close eye on the surroundings for maximum visibility and oversight.  Positioning the 4.3'' door phones at carefully selected entry points allowed the complex to leverage its investment in this video intercom security solution for optimal monitoring and access control across the property.   7'' Linux indoor monitors 7'' Linux indoor monitors deliver residents an advanced, convenient, and smart intercom solution for their homes A major factor in Al Erkyah City's decision was DNAKE's flexible offering for indoor intercom terminals. DNAKE's slim-profile 7’’ indoor monitors were installed in a total of 205 apartments. Residents benefit from convenient video intercom capabilities directly from their suite, including a clear high-quality display for video verification of visitors, intuitive touch controls through the flexible Linux OS, and remote access and communication via smartphone apps. In summary, the large 7'' Linux indoor monitors deliver residents an advanced, convenient, and smart intercom solution for their homes.  Future-ready intercom communication platform Residents will find the communication system remains at the cutting edge due to DNAKE's over-the-air update capability. New capabilities can be seamlessly rolled out to indoor monitors and door stations without costly site visits. With the DNAKE intercom, Al Erkyah City can provide a smart, connected, and future-ready intercom communication platform matching the innovation and growth of this new community.