Security monitoring system

Following a decision of its Board, Euralarm has welcomed Safety Technology International as a new member. The company will join the Fire Section of Euralarm which monitors and analyses the developments and reviews what the impact of new technologies can be. This not only will help members to better understand the topics and their impact, but also act as a guidance on prioritising the actions and the work regarding standardisation and certification. Understanding of the EU policy Companies joining Euralarm get a unique insight into what is happening in other European markets Companies joining Euralarm get a unique insight into what is happening in other European markets and the opportunities that they might offer. They not only tap into the expertise and understanding of the EU policy but can also make personal connections with technical and policy-making experts and potential business partners. Being a member of Euralarm enables companies and associations to gain expertise on standardisation. Members like Safety Technology International have their voice heard in Brussels and can support and direct standardisation and legislative processes. Legislative and standardisation issues Safety Technology International will now benefit from Euralarm’s services in terms of representation towards European institutions and standardisation organisations. This includes the monitoring of legislative and standardisation issues relevant to the industry, such as the energy transition and chemicals regulation. Safety Technology International will have access to the extended network of national associations and major companies in the electronic fire safety and security sectors, which form Euralarm’s members. The new membership will create opportunities for both sides, as it also strengthens the association.

Eagle Eye Networks, the global pioneer in cloud video surveillance announced that Dean Drako, Eagle Eye Networks Founder and CEO, won the Ernst & Young (EY) Entrepreneur Of The Year® 2024 Gulf South Award. Entrepreneur Of The Year is the world’s most prestigious business awards program for unstoppable entrepreneurs and pioneers of high-growth companies.  Video surveillance Under Drako’s leadership, Eagle Eye Networks has revolutionised the video surveillance industry, achieving significant growth and helping businesses worldwide enhance security and operational efficiency through cloud, advanced AI, and analytics to make the world a safer place.  Eagle Eye Networks has made notable advancements in AI technology, including its award-winning, AI-powered Smart Video Search and License Plate Recognition, and its newly launched 911 camera sharing, which has already won two awards recognising its positive impact on public safety and emergency response. Cloud video surveillance with AI "Receiving this award is a tremendous honour and a testament to the hard work and dedication of the entire Eagle Eye Networks team," said DeanDrako, Founder and CEO of Eagle Eye Networks. "We remain committed to pushing the boundaries of the cloud video surveillance industry with our AI features, delivering exceptional value to our customers, and positively impacting the world." Dean Drako Drako is also Chairman of cloud access control pioneer Brivo and Chairman of Cobalt AI Drako founded Eagle Eye Networks in 2012. He is also Chairman of cloud access control pioneer Brivo and Chairman of enterprise security automation pioneer Cobalt AI. Previously, Drako was the founder, president, and CEO of Barracuda Networks, where he created the IT security industry's first spam filter appliance, growing the company from its inception in 2003 through 2012 to more than 140 products and 150,000 customers. Selection criteria An independent judging panel of previous award winners, pioneering CEOs, and other business pioneers selected Drako. Candidates were evaluated based on their ability to create long-term value through entrepreneurial spirit, commitment to their purpose, and the demonstration of growth and substantial impact, among other key indicators.  National Award winners Drako will be considered for the Entrepreneur Of The Year 2024 National Awards As a Gulf South award winner, Drako will be considered for the Entrepreneur Of The Year 2024 National Awards. The National Award winners, including the Entrepreneur Of The Year National Overall Award winner, will be announced in November at the Strategic Growth Forum®, one of the nation’s most prestigious gatherings of high-growth, market-pioneering companies. The Entrepreneur Of The Year National Overall Award winner will then move on to compete for the World Entrepreneur Of TheYear® Award in June 2025.  Business recognition Entrepreneur Of The Year recognises many different types of business pioneers for their ingenuity, courage, and entrepreneurial spirit. The program celebrates founders who bootstrapped their business from inception or who raised outside capital to grow their company; transformational CEOs who infused innovation into an existing organisation to catapult its trajectory; and multigenerational family business pioneers who reimagined a legacy business model to fortify it for the future. About Entrepreneur Of The Year® Founded in 1986, Entrepreneur Of The Year® has celebrated more than 11,000 ambitious visionaries who are pioneering successful, dynamic businesses in the US, and it has since expanded to nearly 80 countries and territories globally.

Quod Orbis, the London-based cyber security Continuous Controls Monitoring (CCM) firm, has announced it has been acquired by Dedagroup, one of the pioneering Italian IT players, to power the next phase of its global growth strategy.  Dedagroup is a private independent group, based in northern Italy, with offices in Europe and the US and a 2023 revenue of €342million. Risk and Compliance strategy As a customer of Quod Orbis, Dedagroup recognised the value of its CCM platform and subsequently acquired the business to put it at the heart of its global Risk and Compliance strategy.  “Throughout our acquisition strategy, we have always sought excellence, carefully assessing each company, the services they offer, and their ability to integrate with the offerings of others within the Group, as a means to anticipating our clients’ greatest needs," stresses Marco Podini, Executive Chairman of Dedagroup.  Observation, research, and integration “This strategy means we never lose sight of the need to evolve, allowing our clients to gain the maximum benefit from technology. This element is fundamental to bringing profound innovation to public and private businesses in the long term. It’s a continuous dedication to observation, research, and integration." "In recent years, we have invested heavily in Italy, and now we are increasingly looking across borders with the same spirit. The acquisition of Quod Orbis reflects this strategy. Its Continuous Control Monitoring solution, integrated with our Group offering, will enable us to respond to the growing need for risk and governance tools, which has been amplified by technological development and regulatory evolution.” CCM solutions Quod Orbis will retain its independence within the Group, leveraging the community of companies  Quod Orbis will retain its independence within the Group, leveraging the community of companies to establish a global presence that supports the company’s growth ambitions. “Dedagroup has an enviable reputation for excellence and is a trusted partner to companies across the world,” said Martin Greenfield, CEO of Quod Orbis. “Like us, they have seen the growing demand across a wide range of industries for CCM solutions to reduce risk and accelerate operational resilience.” Complete and constant visibility “This is an exciting new chapter for Quod Orbis to better serve our current and future customer base that has been made possible by the talent and dedication of our colleagues, who continue to pioneer change in this most important of sectors.” Quod Orbis’s CCM platform provides complete and constant visibility into a company’s cybersecurity, compliance, and risk posture. It automates and improves the effectiveness of controls and supports the audit of vast IT environments. Customers receive efficient and timely compliance management and reduced costs, enabling better governance, lower risk, and accelerated operational resilience.  Deda Cloud Bringing Quod Orbis into its portfolio of companies will enhance Dedagroup’s offering in the GRC field Bringing Quod Orbis into its portfolio of companies will enhance Dedagroup’s offering in the GRC field. This offering integrates the solutions and skills of Deda Cloud, the Group’s Managed Cloud & Security Services Provider, with those of Hub Finance & Data, a centre of excellence that combines the skills and software of Dedagroup’s companies operating in the Banking & Finance, Data and AI fields, to bring banks, insurance companies, financial operators and large corporations the most advanced solutions.  Opentech Therefore, Quod Orbis’s acquisition is another step in the Group’s strengthening path in the Governance, Risk & Compliance sector, which began in 2022 with the entry of Berma, a company specialising in AML, counterterrorism, and risk mitigation processes, and continued at the end of 2023 with that of Opentech, a software house specialising in integrated GRC solutions. TLT supported Dedagroup as a legal advisor on the transaction.

Next DLP (Next), a pioneer in insider risk and data protection announced the launch of Secure Data Flow, a groundbreaking capability within the Reveal Platform that uses the "What, Where, Who and How" of data’s origin, movements and modifications to provide unparalleled protection. Revolutionising data protection In a rapidly evolving digital landscape, legacy data protection technologies are falling short. They rely heavily on pattern matching, regular expressions, keywords, user-applied tags, and fingerprinting, which can only cover a limited range of text-based data types. Secure Data Flow overcomes the limitations and complexities of legacy Data Loss Prevention (DLP) by complementing traditional content and sensitivity classification-based approaches with origin-based data identification, manipulation detection, and data egress controls. This results in an all-encompassing, 100% effective, false-positive-free solution that simplifies the lives of security analysts. Secure Data Flow Employees download an average of 30GB of data each month from SaaS applications to their endpoints Recent studies show that employees download an average of 30GB of data each month from SaaS applications to their endpoints, including mobile phones, laptops, and desktops​ (Productiv)​​ (Vendr)​. This staggering volume underscores the critical need for advanced data protection measures. By tracking data from its origin as it flows to sanctioned and unsanctioned egress channels within an organisation, Secure Data Flow equips security teams to prevent data theft and misuse effectively. Data protection and risk management “Secure Data Flow is a novel approach to data protection and insider risk management,” said Ken Buckler, Research Director at Enterprise Management Associates. “It not only boosts detection and protection capabilities but also streamlines the overall data management process, enhancing the fidelity of data sensitivity recognition and minimising endpoint content inspection costs." "This advancement is particularly vital given the limitations and inefficiencies of traditional legacy DLP solutions, providing a much-needed capability to more effectively safeguard sensitive data in today’s diverse technological environments." Key benefits of Secure Data Flow Comprehensive Data Tracking: Secure Data Flow secures the flow of critical business data from any SaaS application, including Salesforce, Workday, SAP, and GitHub, ensuring that sensitive information is always protected. Enhanced Data Protection: By using data origin and sensitive data identification, Secure Data Flow safeguards your company’s intellectual property and sensitive data from accidental loss and malicious theft. Insightful Investigations: Security analysts investigating malicious data exfiltration gain invaluable contextual insights into data origin, manipulation, and lineage, enabling them to identify, investigate, and report on data security risks and incidents with unprecedented accuracy. A new era in data loss prevention "In current IT environments, Intellectual Property (IP) commonly resides in an organisation’s SaaS applications and cloud data stores,” said John Stringer, Head of Product at Next DLP. "The risk here is that high-impact data in these locations cannot be easily identified based on its content. With Secure Data Flow, we help organisations protect their IP by capturing the data’s origin and using that information to track data movement and prevent data theft.”  Powerful and easy to use With Secure Data Flow, Reveal sets a new standard for data protection, offering a solution that is both powerful and easy to use. It ensures that organisations can confidently protect their most critical data assets with confidence, regardless of their location or application.

ABLOY, a global pioneer in security, is proud to announce the launch of the innovative ABLOY CUMULUS Swing Handle for keyless access via smartphone.  The handle is designed to meet the needs of professionals who safeguard our society's vital services in various sectors, from commercial organisations to critical infrastructure. Swing Handle The Swing Handle has a wide array of applications. It can be used across numerous industries with needs ranging from telecom, fibre, and electrical cabinets to server environments. It is also well-suited for CCTV camera control, monitoring automation, and storage cabinets. Moreover, its robust design makes it ideal for outdoor installations such as electric charging stations, as well as traffic control and street light cabinets. Secure and convenient keyless solution “In today's unpredictable times, securing physical assets and ensuring staff safety is paramount,” says Hanna Sillanpää, Head of Digital Solutions at Abloy. "Our Swing Handle, compatible with the ABLOY CUMULUS access management platform, provides a secure and convenient keyless solution for outdoor cabinets used by various industries including data centres, utilities, and maintenance." Robust design meets digital The sturdy, waterproof CUMULUS Swing Handle is designed to endure harsh conditions and meets industry standards The shift towards digital access rights and seamless, location-independent, and keyless management is at the heart of ABLOY solutions. The sturdy, waterproof CUMULUS Swing Handle is designed to endure harsh conditions and meets industry standards for durability (IP66) and resistance (IK10). It also features a real-time clock to reliably log lock state and audit trails. Application programming interfaces The CUMULUS family already includes a range of other products, such as padlocks, controllers, and key deposits, all crafted for optimal security and accessibility. These products are designed to work seamlessly with the ASSA ABLOY Access management system. Furthermore, CUMULUS offers application programming interfaces (APIs) for easy integration with third-party systems, enhancing operational efficiency and convenience. Real-time, authorised access “Our advanced battery-powered technologies enable real-time, authorised access." "The Swing Handle, a crucial part of the comprehensive CUMULUS solution, can be integrated with other applications and software, ensuring secure digital operations, and providing an exceptional customer experience,” comments Hanna Sillanpää. Product specifications and features 1) Available in platforms: ABLOY CUMULUS 2) Material  Lock body: Zamac (zinc), and Grivory composite, Locking mechanism: Steel 3) Mechanical key use option: (optional feature) ABLOY PROTEC2, ABLOY PROTEC2 CLIQ 4) Certification: meets RC2 and IK10 standards 5) Protection against environmental factors: IP66 (when the handle is closed), IP54 (when the handle is open) 6) Temperature range: −25 C° to +60 C° 7) Battery lifecycle: 5 years / 5000 open cycles The CUMULUS Swing Handle is immediately available for purchase directly from authorised ABLOY distributors. 

Senior representatives from the UK’s fire and security sectors gathered on Wednesday night at the Coventry Building Society Arena for the glittering Fire & Security Matters (FSM) Awards. Hosted by respected industry publications Fire Safety Matters and Security Matters, the FSM Awards celebrate innovation and the highest standards of excellence in the fire and security sectors. NSI commends all the winners and finalists, including the 15 NSI-approved companies that were shortlisted with an impressive 26 nominations. They are delighted to announce that five of these companies won or were commended in the following categories: Security Guarding Company of the Year Winner: Mitie Security Commended: Unitrust Protection Services Security Installation Company of the Year Winner: Marlowe Fire & Security Security Team of the Year Commended: BBC and Mitie Security Project of the Year Winner: Mitie Fire & Security Systems Security Industry Woman of the Year Winner: Kim Brechin – Securigroup Ltd Fire Safety Manager of the Year Winner: Stephen Patten – Securitas Fire Safety Team of the Year Highly Commended: Securitas ESG Company of the Year (Turnover over £10m) Commended: Securigroup Ltd Prestigious FSM Awards Richard Fogelman NSI Chief Executive commented: “Warm congratulations to all the winners and finalists of this year’s prestigious FSM Awards!  Their contributions to the safety and security of people, property and places in the UK are inspiring and they sincerely deserve this acknowledgment."  "Recognising and honouring companies in our industry for their achievements and tireless work is essential, and it was uplifting to see so many in our industry come together yesterday in collective celebration.”

Amidst the challenges of a prevailing economic downturn, the retail sector finds itself grappling with an unparalleled rise in incidents of shoplifting, theft, and burglaries. The disconcerting scenes witnessed on London’s Oxford Street in August 2023,​ where crowds gathered, looting as many stores as possible, sent shockwaves across the nation’s retailers. This alarming surge in retail crime has put retailers on high alert, as they contend with a rising tide of security concerns.  Shoplifting concerns Recent data from the Union of Shop Distributive and Allied Workers (USDAW), has raised alarming concerns: shoplifting rates have surged by an unprecedented 24%.​ In the first half of 2023 alone, there were approximately 8 million reported shoplifting incidents. With the ongoing burden of the cost of living crisis and the approaching festive season, it is expected that these figures will keep surging.  Implementing robust security measures Theft and prevention strategies cost retailers approximately £2 billion in 2021/2022 While more help from the Government to support retail workers and the businesses shoplifters target is certainly needed, the implementation of robust security measures will significantly contribute to deterring these crimes from occurring in the first place. British retailers spend millions on tools to deter and catch shoplifters inside stores, from CCTV and security guards to electronic tagging and alarms. The Grocer reported that theft and prevention strategies cost retailers approximately £2 billion in 2021/2022. Despite these initial costs, other threats are at play beyond the shop floor. Break-ins by criminal gangs For many large town centre stores and supermarkets, and units in retail parks, the rear doors and delivery areas are commonly targeted by criminal gangs. It’s not uncommon for thefts to occur from pallets or cages that have been unloaded from lorries and sit waiting to be moved into the building. After-hours break-ins are a risk for all store owners too, particularly over the festive season when a lot of high-value stock has been delivered to shops and supermarkets. Addressing anti-social behaviour  The additional fencing was deemed an essential measure to safeguard the community Anti-social behaviour also poses a challenge for retailers. In 2022, an Aldi based in Derby​ invested in security fencing to protect staff and deter loitering groups. The additional fencing was deemed an essential measure to safeguard the community, as dangerous items were frequently found outside the store, including weapons and hypodermic needles.  So how do physical security solutions such as fencing and gates help better protect retail establishments such as supermarkets and edge-of-town retail park shops? Fencing and gates: a critical component of retail security  1. Risk assessment and target hardening  A thorough risk assessment will identify potential weak spots that require protection. ‘Target hardening’ involves implementing physical security measures that become more robust as they approach the target. This helps deter intruders while ensuring ease of access for customers and staff.  2. Effective perimeter security  Opt for difficult-to-climb security fencing that provides a robust obstacle against thieves, vandals, and intruders Selecting fencing solutions according to the potential threats, site characteristics, and topography is crucial. It is important to specify fencing that strikes a balance and maintains a welcoming appearance while safeguarding external areas of the store or warehouse from potential harm and unauthorised access. Solid fencing which provides concealment can help to conceal expensive goods and remove them as a target for opportunistic theft.  Opt for difficult-to-climb security fencing that provides a robust obstacle against thieves, vandals, and intruders. I recommend selecting a sufficiently tall and robust fence such as an acoustic barrier. Its noise-reducing properties are often beneficial for these types of sites too.  3. Controlling vehicular speeds and access  To enhance security, consider controlling vehicular speeds and access. One effective approach is the installation of bollards at the ends of traditional high streets. This practice is already commonplace as a means of safeguarding against hostile vehicle attacks, but it can also play a pivotal role in preventing quick getaways of vehicles involved in potential heists. Additionally, employing road blockers and sliding gates at the rear entrances of delivery areas would serve to fortify security further. These measures can help in delaying vehicles, allowing for necessary checks to be conducted.  4. Balancing security with aesthetics  The presence of high-security fencing can also make a site more of a target for vandals and burglars Another challenge is avoiding creating an imposing presence, especially important for areas situated near residential communities. The presence of high-security fencing can also make a site more of a target for vandals and burglars. To minimise this risk consider specifying timber fencing and traffic barriers to secure car parks, providing both security and a welcoming atmosphere for shoppers.  Taking an integrated approach Combine secure perimeter fencing with effective lighting in places with shaded areas and at doors, gates, and shop windows, alongside Perimeter Intrusion Detection Systems (PIDS), and strategically placed CCTV. These measures will hinder unauthorised entry and escape, increasing the likelihood of detection and apprehension.  Prioritising employee wellbeing  Installing robust security fencing, complemented by CCTV, good lighting, and guarding, creates a safe environment Installing robust security fencing, complemented by CCTV, good lighting, and guarding, creates a safe environment for employees. This not only safeguards their well-being but also provides peace of mind that they are protected effectively in the case of a burglary or crime.  When selecting security products for retail sites, it is advisable to opt for items that have undergone rigorous testing and carry relevant certifications for their security level. Each component should meet industry-specific standards for its intended purpose and originate from manufacturers accredited under ISO 9001:2015. This ensures a high standard of quality and reliability in safeguarding the premises.  High-quality security fencing As the cost-of-living crisis continues, crime rates increase, and the festive season approaches, the time to act and implement on-site security is now. By investing in comprehensive security measures, retailers can protect their assets, employees, and customers, ensuring a safer and more secure shopping environment for all. High-quality security fencing is also a sound investment, that requires little or no maintenance once installed. The best fencing solutions are extremely weather-resistant, and won’t suffer from rust or corrosion. With all sectors preparing to ride the rapids of recession in the coming year, improving on-site security while selecting cost-effective measures, is one surefire way to protect your people, your property, and your profits from harm. 

The average business owner or investor has some kind of security precaution in place, especially in the after-hours when there are fewer deterrents to inhibit criminal activity. Security guards, video surveillance systems, motion sensor lights, or even just fake cameras placed around the property are some of the common options people choose.  Future of overnight security Smart business owners are starting to realise, however, that some of these traditional security measures are becoming antiquated and no longer cutting. The now and future of overnight security is in remote guarding. Pioneered by companies like Los Angeles-based Elite Interactive Solutions, which was founded back in 2007, remote guarding is revolutionising the overnight security business. Minimising criminal activity Remote guarding is fast becoming the most popular choice among commercial end-user property owners Remote guarding utilises a combination of cutting-edge technology, “digital guards,” highly trained security agents, and local law enforcement if and when necessary to minimise the potential of criminal activity. For those adequately enlightened to its overwhelmingly impressive crime prevention capabilities, remote guarding is fast becoming the most popular choice among commercial end-user property owners to secure and protect their investments. What Is remote guarding?  Remote guarding is a revolutionary concept and increasing trend in security systems that utilises a combination of methods to effectively analyse potential threats to property. Cameras and/or other monitoring devices running highly advanced algorithmic software are installed in strategic areas or vulnerable places onsite and remotely located security agents are immediately notified of any activity within a designated perimeter of the property. A blend of AI, cybersecurity, and video analytics When properly deployed by an expert provider, the technology stack includes a proprietary blend of video analytics, artificial intelligence, cybersecurity, and more. Done right, “noise” is effectively filtered out, allowing agents to act on legitimate alerts and achieve zero false alarms communicated to first responders. Today, there are a lot of terms and descriptions tossed around about remote guarding, remote video, virtual guarding, etc., but those attributes must be present to represent the true definition of the offering and its many virtues. Realtime situational awareness Many systems have a two-way speaker that allows the security agent to give a verbal warning When specially trained security agents are alerted to trespassers, possible intruders, or other suspicious activity, they analyse the situation in real-time and determine the necessary level of action. Many systems have a two-way speaker that allows the security agent to give a verbal warning, known as a voice-down, to the individual(s) that they are being watched. Most perpetrators, often believing the response is emanating directly from security personnel on the property itself rather than from a remote command centre, flee immediately. However, if the threat persists, the security agent enlists local law enforcement to get on the scene.  Customised remote guarding When properly deployed, remote guarding systems are also customised to specific properties. A team of consultants visits the client’s property to evaluate its vulnerabilities and where to best place cameras and/or other monitoring devices for system efficacy. Traditional security shortfalls  According to Keith Bushey, a retired commander for the Los Angeles Police Department, there is much frustration between law enforcement officers and potential victims of crime due to the historically unreliable performance of traditional burglar alarm systems and central monitoring stations. He states about 90% of security-related calls are false alarms, a problem that has been well-documented through the years. Onsite challenges When a legitimate emergency does occur, the perpetrators have often already done their damage When a legitimate emergency does occur, the perpetrators have often already done their damage and/or escaped by the time law enforcement arrives.  Onsite security guards are not the remedy either as they bring their own set of issues and challenges.  Unexpected costs Traditional security systems can also have unexpected costs. The cost is not only in the security guards’ paycheck or the cost of the equipment itself. The cost comes when an actual incident occurs. In worst-case scenarios, the security guard(s) are injured, the business suffers inventory loss, and/or damage is sustained to the property.  The medical and other costs for the security guard(s), the loss of inventory, property damage, deployment of law enforcement resources, and possible fallout of legal expenses all add up. Even in the best-case scenario, false alarm expenses incur if law enforcement is dispatched. These, among many others, are some of the primary issues that remote guarding resoundingly answers as a superior alternative. A bounty of benefits Remote guarding systems have been proven to cut costs and be more effective than traditional security systems. Even though the monthly monitoring costs of remote guarding are significantly higher than traditional intrusion detection system monitoring, the much higher effectiveness in crime reduction, elimination of false alarms, and augmenting or replacement of manned guards result in a substantially higher return on investment (ROI) to the end user. Easy tracking of threats The security cameras already have their image captured on record, making them easier to track down For example, case studies have demonstrated reduced security costs for clients by 60%, on average. These reductions have come from the costs of security staff, inventory, or property loss, plus saving money on insurance premiums and deductibles. The nature of remote guarding reduces the risk and costs of false alarms, with professional security agents able to determine an actual threat before law enforcement is called. In a rare instance when a perpetrator escapes before law enforcement arrives or can detain the individual(s), the security cameras already have their image captured on record, making them easier to track down and identify. Reduction of false alarms The significant reduction in false alarms is greatly appreciated by law enforcement, as it allows them to focus on real emergencies or crises. Better relationships are also developed between clients and law enforcement, as remote guarding systems are highly reliable in providing accurate and real-time information to officers as they approach the scene. In short, it assists law enforcement in doing their job more effectively, as well as more safely thanks to having eyewitness information before engaging in an active crime scene.  Partnership When you combine the decreased cost with the increased efficiency and success rate, it is easy to see why many commercial end-user property owners across the country are making the shift to remote guarding. It’s also an outstanding opportunity for professional security dealers and integrators to partner with a remote guarding services provider to bring a superior solution to their end customers and pick up a recurring monthly revenue stream in the process.

It’s no secret that the data security sector is constantly changing. It has an annual CGR of about 12.3%. Future trends in data security Much of this has to do with the rise of cybercrime in recent years, with reports showing that cyberattacks happen as often as every 39 seconds. To combat the growing rate of cybercrime, data security has been on the rise. As we journey further into this era, it becomes evident that a spectrum of significant trends is molding the future of data security. This exploration delves into a selection of these trends, unraveling their importance and the potential implications they carry  1. AI security tools will increase  Artificial Intelligence is also being used in the development of smart attacks and malware The introduction of Artificial Intelligence in the data security industry brought significant changes, especially in cybersecurity. AI has been the golden standard for face detection, natural language processing, automated threat detection, and automated security systems. Additionally, Artificial Intelligence is also being used in the development of smart attacks and malware, bypassing even the latest security protocols in data control. And as time progresses, AI security tools will flourish and dominate the scene. Let’s take a more in-depth look at three of the top AI security tools. Targeted attack analysis tool  Manufacturers utilise targeted attack analysis tools to uncover targeted and stealthy attacks. Artificial Intelligence can be applied to the program’s capabilities, processes, and knowledge. For instance, Symantec launched this tool to combat the Dragon 2.0 attack in 2022. The phishing attack reprimanded multiple energy companies while trying to gain access to their operational networks. Targeted Attack Analysis Tools can analyse incidents and look for similarities from previous situations. They also help detect suspicious activities and collect all the necessary data to determine whether a specific action is malicious. Intercept X tool  Results from the Intercept X Tool feature high accuracy and a low false positive rate Sophos, a British security hardware and software company, launched the Intercept X Tool. It engages a neural network that records and analyses data like a human brain. Sophos’ Intercept X Tool can extract features from a single file and perform a deep analysis. It detects malicious activities within 20 milliseconds. Plus, it’s also trained to work on bi-directional sharing and real-world feedback of threat intelligence. Results from the Intercept X Tool feature high accuracy and a low false positive rate.  IBM Watson Technology  IBM’s QRadar Advisor uses IBM Watson Technology, a unique AI tool for fighting cyber attacks. Artificial Intelligence can auto-investigate activities and indicators for potential exploitation or compromise. With cognitive reasoning, IBM Watson Technology can present critical insights to accelerate the response cycle. Security analysts can utilise this technology to search for threat incidents, reducing the risk of letting them fly under the radar. 2. Blockchain as a security solution  It guarantees no points of failure or hackable entrances that can expose datasets inside the system Blockchain is a type of distributed ledger technology (DLT) that aims to establish trust within an untrusting ecosystem. Today it’s one of the most robust cybersecurity technologies in the industry. Blockchain utilises a decentralised ledger system, but your team members can still gain access to transparent information in the cloud. Members can also record, pass along, and view necessary transactional data in the blockchain. The entire blockchain process maintains data integrity within the system while establishing trust among team members. It guarantees no points of failure or hackable entrances that can expose datasets inside the system. Cybersecurity, biometrics Cybersecurity primarily benefits from these features because blockchain can create a secure and robust wall between data and hackers. On top of that, blockchain ledgers can include biometrics like fingerprints and retina scans. These prevent hackers from accessing any private data. Because blockchain is decentralised, it also limits hackable data. Together with the technology’s record-keeping system, each node is provided insight into data manipulation exposing real-time cybercrime attempts.  3. Increased and widened access control  Without access control, expect your company to be open to security issues, including theft, data loss, and breach of data Access control is critical in data security. More than a valuable security tool, business leaders can use access control to regulate people accessing any given resource. A company with an IT security setting can control who has the liberty to edit certain files. One of the primary goals of access control is to minimise threats or attacks to organisations and businesses to keep people and data secure. Without access control, expect your company to be open to security issues, including theft, data loss, and breach of data protection laws. Benefits The benefits of increased and widened access control include: Identifying who can access and control your data at specific time intervals. Protecting data from overwriting, accidental deletion, and malicious intent. User permissions that can be readily changed. Compliance and regulation with data privacy laws. Central management of access to data through a reporting portal or a dashboard.  Multi-factor authentication Access control comes in various types and systems, so it’s critical to know the features of what you’re looking for. The most common type is multi-factor authentication or MFA. It involves multiple steps before logging in, requiring the user to enter other relevant information besides the password. Some other examples of information include biometrics, answering a security question, or entering a code sent to the user’s email address. Two-factor authentication, role-based access control Two-factor authentication further prevents unauthorised entries that can result in unnecessary data possession Two-factor authentication further prevents unauthorised entries that can result in unnecessary data possession.  Another type of access control is role-based access control. In this setup, only one individual can set up access guidelines and grant permissions to specific team members within an organisation. 4. Greater use of the zero-trust security model  The zero-trust security model is a framework that requires every user within and outside the organisation to undergo authentication, authorisation, and validation. These are all essential to ensure proper security configuration before access is granted to the company’s applications and data. A zero-trust model assumes that anyone can cause data breaches and that a traditional network edge is not taken into effect. Moreover, it addresses the following modern-day challenges: Hybrid cloud environments. Security of remote workers. Ransomware threats.  This framework utilises the combination of multiple advanced technologies, including:  A risk-based multi-factor authentication. Endpoint security.  Identity protection.  Cloud workload technology.  The zero-trust model uses all these innovative tools for system identification, user verification, access consideration, and system security maintenance. Constant validation and monitoring Enforcing strict policies and compliance with data privacy laws are also essential Additionally, it also considers data encryption, email security, and asset verification before establishing connections with applications. The architecture of a zero-trust framework requires constant validation and monitoring of the users and the devices they are using. Enforcing strict policies and compliance with data privacy laws are also essential. More importantly, the zero trust architecture requires all organisations to be aware of all their available services and accounts to gain complete control of data handling and manipulation. 5. Increased privacy regulations  Privacy regulations and policies guide organisations in proper data control, handling, and security. These policies guide organisations in proper data control, handling, and security. As a responsible business owner, you must comply with these regulations to avoid legal issues. With cybersecurity attacks becoming common, expect increased and stricter privacy regulations to be released in the next few years. While current policies are still taken into effect, various modifications and adjustments will occur to compete with the rising numbers of data breaches, thefts, data loss, and more.  California Privacy Rights Act (CPRA) Currently, the California Privacy Rights Act (CPRA) is the most comprehensive legislation on state data privacy. It only started to take effect on January 1, 2023. The CPRA introduces the following principles: Broad individual consumer rights. Significant duties of people who need to collect sensitive and personal information. Additional definitions of data privacy and security. An individual’s duties include releasing information about data collection to concerned data subjects and proper access, correction, and deletion of information. Final thoughts  2023 is a big year for data security. Trends such as increased adoption of zero-trust policies, a greater reliance on AI security tools, and the implementation of blockchain as a security solution are all things we expect to see shortly.  Staying up-to-date with these trends is important for keeping your business current and ensuring that you’re adhering to new and changing regulations. Doing so can give you an edge over the competition and keep you out of legal hot water.

ISC West 2024 mirrored a vibrant industry on the precipice of accelerated change. Factors such as the cloud, artificial intelligence (AI), edge computing, and biometrics are shaping the future of the security marketplace, and they were front-and-centre at the industry’s biggest U.S. show in Las Vegas.  Foot traffic was steady and impressive, including more than 29,000 security industry professionals viewing 750 exhibitors. A torrent of eager attendees crowded the lobby on the first day and could not wait for the doors to open. When they were admitted, the wealth of technological innovation and business opportunity did not disappoint. Focus on cloud systems Cloud systems were high-profile at ISC West. Camera manufacturer Axis, for example, introduced their Axis Cloud Connect at a press conference. Meanwhile, Genetec officially launched their Security Centre SaaS platform, which aims at eliminating points of friction to enable integrators to easily embrace cloud systems from quoting and ordering to provisioning and installing.  Camera manufacturer Axis, for example, introduced their Axis Cloud Connect at a press conference Cloud provider Eagle Eye Networks promoted their new “Eagle Eye 911 Camera Sharing” technology under which both non-Eagle Eye Cloud VMS customers (via Eagle Eye 911 Public Safety Camera Sharing) and Eagle Eye customers can opt to share their video feeds for use by 911 operators in case of emergency. If users opt-in, 911 operators can have access to live video as an emergency unfolds. Eagle Eye Networks provides the feature by integrating with RapidSOS call centre software. Camera locations are based on geolocation coordinates, and customers can choose if they want to participate and which cameras they want to share. Biometrics in the mainstream Biometrics were well represented at ISC West, including Alcatraz AI, which introduced an outdoor version of their biometric face recognition product. The Rock X works well despite harsh lighting. Alcatraz’s products do not have to be integrated, they communicate just like a card reader using OSDP or Wiegand protocol. “At the show, customers are excited about moving to a frictionless environment and getting rid of existing credentialing,” said Tina D’Agostin, CEO and co-founder of Alcatraz. “We are making access control frictionless, secure and private. The experience can be as passive as possible – people can just walk in.” Multiple types of authentication, and the ability to detect tailgating and stream video SAFR from Real Networks also featured biometric face recognition, emphasising feature sets, convenience, and price/performance. They offer multiple types of authentication, and the ability to detect tailgating and stream video. A new device is a small mullion mount that is “approaching the price of a card reader, factoring in the need to purchase cards,” said Brad Donaldson, Vice President and General Manager. SAFR focuses on convenience: You don’t have to take out your phone to pass through a door. Enrolment is easy by incorporating existing databases, and costs are lower than competitors, said Donaldson. The system analyses multiple points on the face, turns it into data and then encrypts it, providing a “unique signature for each person.”  Credentials in Apple Wallet and Google Wallet AMAG Technology announced the compatibility of credentials with the Apple Wallet and Google Wallet. The company is also embracing a new strategic direction under President David Sullivan. They launched a new website in January, are developing dynamic resources and a partner page, and they now integrate with 120 tech partners. AMAG Technology Financial Services now enables their channel partners to offer leasing and financing options to customers. The big new booth at ISC West reflected an effort to “market different and look different,” according to the company. The big new booth at ISC West reflected an effort to “market different and look different" The new Symmetry Control Room, a command-and-control system, is a relaunch of an earlier AMAG product with enhanced features. Suitable for large enterprise customers, the software enables a big video wall to display all the various systems and incorporates all the data into a single “pane of glass.” Operators can “draw a lasso” around cameras they want to display on the video wall and can follow action across multiple camera feeds.  Navigating megatrends A breakfast meeting for integrators, sponsored by Assa Abloy Opening Solutions, was built around the theme “Navigating Megatrends for Sustainable Growth." The megatrends are artificial intelligence, sustainability and cybersecurity. Related to cybersecurity, there are 350 common vulnerabilities and exposures (CVE) published per week, reflecting the continuing threat to cybersecurity. Physical security has a “data lake” of information from various physical security systems that can be an attractive target for cybersecurity breaches. Data sets can be exploited and/or poisoned. The security industry needs to apply “defence in depth” to the challenges of protecting data. “The threat landscape is always changing, and security technology is an iterative process,” said Antoinette King, i-PRO’s head of cyber convergence, one of the panellists. Natural language systems Natural language systems are a newer approach making an early appearance at ISC West Natural language systems are a newer approach making an early appearance at ISC West. Brivo, for example, has an early prototype of its “natural language search capabilities” that can answer questions such as “Who is in the office?” or “Where is Bob and what has he done?” Brivo also promoted its all-in-one door station device that combines a card reader and a camera (for facial authentication) and serves as a video intercom, thus eliminating the need for multiple devices at the door. Brivo is also emphasising tailgate prevention, facial authentication, and people counting using AI at the edge. Also promoting natural language systems was Verkada, which unveiled a beta version of its AI Search feature that embraces national language capabilities. With AI Search, users will soon be able to use natural language to search for people or items. For example, a search could be “person climbing over a fence” or “person making phone call” or “person wearing football jersey.” Verkada wants to be thoughtful with the rollout and make sure effective guardrails are implemented to prevent abuse and bias. The release should happen in the coming months. Multi-family applications Allegion is promoting the XE360 hardware lock platform in various formats, including cylindrical lock, mortise lock, deadbolt and exit trim. At the show, Allegion noted an enthusiasm for multi-family applications. “We have been surprised by the people who want to add electronics and to retrofit existing multi-family facilities to compete with newer facilities,” said Henry “Butch” Holland, Allegion’s Regional Director, Channel Sales East Region. Allegion works with 60 different physical access control software providers, including familiar players such as LenelS2 and Genetec Allegion also offers an “indicator” display on its locks, showing at a glance whether a door is locked or unlocked. The “indicator” might also display “occupied” or “vacant.” Allegion works with 60 different physical access control software providers, including familiar players such as LenelS2 and Genetec.  Integrator M&A trends Everon looks for acquisitions in areas where they do not currently have support for national accounts A conversation with Everon at ISC West provided insights into the accelerating trend of mergers and acquisitions among the integrator community. Everon, formerly ADT Commercial, has done six acquisitions of local integrators since they changed their name last year. In targeting companies to acquire, they look for a good company with a good reputation, and they consider how the new company’s competencies complement their own. Some M&A strategy is geographic, as Everon looks for acquisitions in areas where they do not currently have support for national accounts. They also consider density, seeking to add new acquisitions in larger markets where they don’t currently have a big market share. “A lot of investment is coming into security because it is seen by investors as recession-proof,” said Michael Kennedy, VP, Mergers and Acquisitions, for Everon. Kennedy met with 95 businesses last year for possible acquisition, and the company only finalised a handful – reflecting that Everon is selective and careful that corporate cultures are aligned. “With an acquisition, the goal is to keep every customer and every employee,” said Kennedy. Voice of the customer  ISC West provides an opportunity for manufacturers to listen to the “voice of the customer;” in person, no less. “We have every kind of problem come to the booth,” commented Heather Torrey, Honeywell’s General Manager, Commercial Security, Americas. “People are passionate, interested and very specific with their questions and comments,” she said. “We are driving a complete system, but we are flexible, helping our customers to meet their needs and not try to fit every foot into the same shoe. Sometimes meeting customer needs involves working with competitors," Torrey commented. “It truly comes back to listening to the customer, not just ‘this is what we have to offer,’” she adds. ISC West provides an opportunity for manufacturers to listen to the “voice of the customer;” in person, no less. Edge applications are everywhere at ISC West, and one company is promoting a new approach to expand functionality at the edge. Camera company i-PRO advocates the use of the “Docker” platform for app development, an option they offer on their cameras. Docker “containers” package deep-learning algorithms to make it easier to embed software into edge devices. Anyone can run Docker apps on i-PRO cameras that use the powerful Ambarella chip. A Docker “swarm” can combine multiple edge devices to work together and share resources. For example, the approach can increase computing power at the edge to increase the capabilities of instant analytics. It’s faster and provides better redundancies. A “distributed computing platform” ensures less latency than communicating analytics to a central server.  Unification of capabilities Johnson Controls (JCI) also promotes the trend of combining multiple systems into a single pane of glass. Their “Open Blue” platform, with a security version unveiled at the show, integrates various security systems into one, combining data and monitoring device health.  Basically, the system manages all resources holistically. JCI also notes a trend toward “unification of capabilities,” e.g., combining access control and video. “The scope of security is evolving from a focus on protection to a broader focus on operations,” commented Julie M. Brandt, JCI’s President, Building Solutions North America.

Fueled by mounting concerns about the cybersecurity vulnerability of U.S. ports, President Joe Biden has signed an Executive Order aimed at shoring up defences against cyberattacks. Cybersecurity initiative The cybersecurity initiative marks a significant shift in policy, empowering key agencies and outlining concrete actions to bolster defences.  By empowering agencies, establishing clear standards, and fostering collaboration, the initiative aims to strengthen U.S. ports against the evolving threat of cyberattacks, safeguarding the nation's maritime economy and national security.   Expanded authority for DHS  The proactive approach aims to prevent incidents before they occur The Executive Order grants expanded authority to the Department of Homeland Security (DHS) and the Coast Guard to address maritime cyber threats. DHS gains the power to directly tackle these challenges, while the Coast Guard receives specific tools. The Coast Guard can compel vessels and waterfront facilities to address cyber vulnerabilities that endanger safety. The proactive approach aims to prevent incidents before they occur.   Real-time information sharing Reporting any cyber threats or incidents targeting ports and harbors becomes mandatory. This real-time information sharing allows for swifter response and mitigation efforts. The Coast Guard also gains the authority to restrict the movement of vessels suspected of posing cyber threats. Inspections can be conducted on vessels and facilities deemed risky.  Mandatory cybersecurity standards  The standardisation aims to eliminate weak links in the chain and prevent attackers from exploiting Beyond these broad powers, the Executive Order establishes foundational elements for improved cybersecurity. Mandatory cybersecurity standards will be implemented for U.S. ports' networks and systems, ensuring a baseline level of protection across the board. This standardisation aims to eliminate weak links in the chain and prevent attackers from exploiting individual vulnerabilities.  Importance of collaboration and transparency Furthermore, the initiative emphasises the importance of collaboration and information sharing. Mandatory reporting of cyber incidents fosters transparency and allows government agencies and private sector partners to work together in mitigating threats.  Additionally, the Executive Order encourages increased information sharing among all stakeholders, facilitating a unified response to potential attacks.  Maritime Security Directive The Executive Order encourages investment in research and development for innovative cybersecurity solutions To address specific concerns, the Coast Guard will issue a Maritime Security Directive targeting operators of Chinese-manufactured ship-to-shore cranes. This directive outlines risk management strategies to address identified vulnerabilities in these critical pieces of port infrastructure. The long-term success of this initiative hinges on effective implementation. The Executive Order encourages investment in research and development for innovative cybersecurity solutions, recognising the need for continuous improvement and adaptation to evolving threats.  Recognising the urgency of cyber threats  The initiative has been met with widespread support from port authorities, industry stakeholders, and cybersecurity experts who recognise the urgency of addressing cyber threats. However, some concerns exist regarding the potential burden of complying with new regulations for smaller port operators.  Effective communication, resource allocation, and collaboration among all stakeholders will be crucial to ensure the successful implementation of this comprehensive plan.  Enhancing cybersecurity The more impactful and noteworthy piece is the associated NPRM from the U.S. Coast Guard (USCG) “This Executive Order is a positive move that will give the U.S. Coast Guard (USCG) additional authority to enhance cybersecurity within the marine transportation system and respond to cyber incidents,” comments Josh Kolleda, practice director, transport at NCC Group, a cybersecurity consulting firm.  The more impactful and noteworthy piece is the associated Notice of Proposed Rulemaking (NPRM) from the U.S. Coast Guard (USCG) on “Cybersecurity in the Marine Transportation System,” adds Kolleda. Portions of the notice of proposed rulemaking (NPRM) look similar to the Transportation Security Administration (TSA) Security Directive for the rail industry and the Emergency Amendment for the aviation industry.   Coordinating with TSA on lessons learned  The USCG should be coordinating with TSA on lessons learned and incorporating them into additional guidance to stakeholders and processes to review plans and overall compliance, says Kolleda. “At first glance, the NPRM provides a great roadmap to increase cybersecurity posture across the various stakeholders, but it underestimates the cost to private companies in meeting the requirements, particularly in areas such as penetration testing,” says Kolleda. Cyber espionage and threats The focus is on PRC because nearly 80% of cranes operated at U.S. ports are manufactured there “It is unclear if or how the federal government will provide support for compliance efforts. As this seems to be an unfunded mandate, many private companies will opt for the bare minimum in compliance.”  “Cyber espionage and threats have been reported by the Director of National Intelligence from multiple nation-states including China, Russia, and Iran,” adds Paul Kingsbury, principal security consultant & North America Maritime Lead at NCC Group. The focus here is on the People’s Republic of China (PRC) because nearly 80% of cranes operated at U.S. ports are manufactured there, he says.  Destructive malware “The state-sponsored cyber actors’ goal is to disrupt critical functions by deploying destructive malware resulting in disruption to the U.S. supply chain,” says Kingsbury. “These threat actors do not only originate in China or other nation-states but also include advanced persistent threats (APTs) operated by criminal syndicates seeking financial gain from such disruptions." "The threat actors don’t care where the crane was manufactured but rather seek targets with limited protections and defences. The minimum cyber security requirements outlined within the NPRM should be adopted by all crane operators and all cranes, regardless of where they are manufactured.”  PRC-manufactured cranes Kingsbury adds, “The pioneering risk outlined in the briefing is that these cranes (PRC manufactured) are controlled, serviced, and programmed from remote locations in China." "While this is a valid concern and should be assessed, there are certainly instances where PRC-manufactured cranes do not have control systems manufactured in PRC. For example, there are situations in maritime transportation system facilities where older cranes have been retrofitted with control systems of European Union or Japanese origin.”  Monitoring wireless threats  “The Biden Administration’s recent Executive Order is a critical step forward in protecting U.S. ports from cyberattacks and securing America’s supply chains,” says Dr. Brett Walkenhorst, CTO at Bastille, a wireless threat intelligence technology company. “To ensure proper defence against malicious actors accessing port-side networks, attention must also be paid to common wireless vulnerabilities." "Attacks leveraging Wi-Fi, Bluetooth, and IoT protocols may be used to access authorised infrastructure including IT and OT systems. Monitoring such wireless threats is an important element in a comprehensive approach to upgrading the defences of our nation’s critical infrastructure.”

Companies at GSX 2023 emphasised new ways that technologies such as artificial intelligence (AI) and the cloud can address long-standing issues in the security market. Among the exhibitors at the event in Dallas were companies seeking creative ways to apply technology, lower costs, and make the world a safer place. Reflecting on the exhibition, here are some additional takeaways. Expanding AI at the edge  i-PRO is a company reflecting the continued expansion of edge AI capability in the security market. Today, more than half of the company’s lineup supports AI at the edge so the customer has a wide choice of form factors when seeking to leverage the feature set.  AI processing relay, extended warranty i-PRO is increasing their warranty period from 5 to 7 years, which could be a lifetime warranty in some cases I-PRO also has an “AI processing relay” device that accepts non-AI video streams and applies edge analytics. AI has progressed from a high-end technology to a feature available in a variety of cameras at different price points. i-PRO is also increasing its warranty period from 5 to 7 years, which could be a lifetime warranty in some cases depending on a customer’s refresh schedule and lifecycle management. Active Guard, MonitorCast The company’s video management system (Video Insight) is continuing to build new features including “Active Guard,” an integrated metadata sorter. Their access control platform, MonitorCast, is a Mercury-based solution that is tightly integrated with Video Insight. Their embedded recorders now have PoE built in.  “We can move at a faster pace to fill out our product line since leaving Panasonic,” says Adam Lowenstein, Director of Product Management. “We can focus our business on adapting to the market.” Emphasis on retail and other verticals  Shoplifting is a timely issue, and retail is a vertical market that got a lot of attention at GSX 2023. “We see a lot of retailers who are primarily interested in protecting employee safety, but also assets,” says Brandon Davito, Verkada’s SVP of Product and Operations. “Shrinkage is a CEO-level priority.”  “Retailers are getting more engaged with security posture, instead of letting perpetrators walk,” Davito adds. Intrusion detection Verkada has an intrusion product that will notify a central station if there is an alarm On the alarm side, Verkada has an intrusion product that will notify a central station if there is an alarm, and operators can review videos to confirm the alarm. Other capabilities seeking to discourage trespassers include sirens, strobes, and “talkdown” capabilities.  International expansion Verkada continues to expand internationally with 16 offices in all, including Sydney, Tokyo, and London. The core value proposition is to enable customers to manage their onsite infrastructure more simply, including new elements such as PTZ cameras, intercoms, and visitor management. Verkada emphasises ease of use, including a mobile application to allow access to be managed across the user base. Forging partnerships “We are committed to the channel and industry, and we continue to build relationships and expand our reach,” says Davito. Among the industry relationships is a new partnership with Convergint, which was hinted at during the show and announced later the same day. They are also expanding their partnerships with Schlage, Allegion, and ASSA ABLOY.  Working with other verticals They offer new features for K -12 schools, and a new alarm platform is easier to deploy and manage Verkada has also found success across multiple other verticals, notably healthcare, where they integrate with an electronic medical records system. They offer new features for K-12 schools, and a new alarm platform is easier to deploy and manage. They are integrating wireless locks to secure interior doors in schools, looking to secure the perimeter, and installing guest management systems. Transitioning the mid-market to the cloud  Salient is squarely focused on the “mid-market,” a large swath of systems somewhere between small businesses and enterprise-level systems. Pure cloud systems are not as attractive to this market, which has a built-out infrastructure of on-premise systems. Adding a camera to an existing system is easier and less expensive than tying it to the cloud. Benefits of cloud It’s a market that may not be ready for the pure cloud, but there are benefits to be realised from adding a cloud element to existing systems. “We are continuing to augment our premise-based solutions with added cloud capabilities and flexibility,” says Sanjay Challa, Salient’s Chief Product Officer.  The feedback Salient hears from their customers is “I want to own my data.” The hybrid cloud approach offers the right mix of control, flexibility, and unit economics. Cloud add-on capabilities We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive" Cloud add-on capabilities include bringing more intelligence about system operation to the user via the cloud. Over time, Salient expects to sell more cloud-centric offerings based on feedback from integrators and customers. “We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive over time,” says Challa.  Vaidio AI technology Salient seeks to be a transition pioneer to help customers realise the path to the cloud. Their approach is “crawl, walk, run,” and helping customers make the transition at each stage. Salient has added AI to its product offering, incorporating Vaidio AI technology from IronYun into a powerful suite and broad array of on-premise analytics, which are gaining traction. The seamless approach makes it easy for customers to embrace AI analytics, although Salient remains broadly committed to open systems. Addressing ‘soft’ features for integrators AMAG is in the process of enhancing its product line with the next generation of access control panels. However, “product” is just part of the new developments at AMAG. In addition to “hard” features (such as products), the company is looking to improve its “soft” features, too; that is, how they work with the integrator channel. Integrator channel Rebuilding a process to make your organisation more efficient, is relatively easy; it just takes a lot of persistence" “We have the depth of our legacy customer base we can learn from, we just need to close the feedback loop quicker,” says Kyle Gordon, AMAG’s Executive Vice President of Global Sales, Marketing, and commercial Excellence, who acknowledges the value of reinstating face-to-face meetings after COVID. “We are laser-focused on nurturing our integrator channel,” he says.  “Developing new features takes time, but rebuilding a process to make your organisation more efficient, that’s relatively easy; it just takes a lot of persistence,” says Gordon. More cohesive internal communication is another useful tool, he says.  Disrupting the cloud based on price  Wasabi is working to make cloud applications less expensive by offering a “disruptive” price on cloud storage, $6.99 per terabyte per month (80% less than hyperscalers). Contending “hyperscalers” like AWS are charging too much for cloud storage, Wasabi is using its own intellectual property and server equipment co-located in data centres around the world. Wasabi sells “hot cloud storage,” which refers to the fact that they only have one tier of storage and data is always accessible. In contrast, a company such as AWS might charge an “egress fee” for access to data stored in a “colder” tier.  Cloud storage “We saw that several video surveillance companies had not yet adopted cloud storage, and we saw an opportunity to make it easy to use,” said Drew Schlussel, Wasabi’s Senior Director of Product Marketing. “We just install a little bit of software that allows them to store data in the cloud and bring it back from the cloud.” Performance, protection (cybersecurity), and price Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies such as Genetec and Milestone. Emphasising performance, protection (cybersecurity), and price, their data centres are certified to SOC 2 and ISO 27001 standards.  Faster throughput for weapons detection Xtract One is a young company focusing on weapons detection in a time of accelerated concern about gun issues post-COVID. Founded in Canada and based on technology developed at McMaster University, Xtract One has found a niche in providing weapons detection at stadiums and arenas. These customers already have budgets, and it is easy to shift the money to a newer, faster technology. Madison Square Garden in New York City is among its customers.  Cost savings solution Xtract One can increase throughput to 30 to 50 people per entrance per minute (compared to 5 to 6 people per minute when using metal detectors). The solution doesn’t require anyone to empty their pockets and the system alarms on items beyond guns and knives. Using Xtract One allows customers to reduce the number of screening lanes and security staff, providing additional cost savings, all while getting fans through the screening process in half the time. Purpose-built sensors The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties In addition to stadiums and arenas, Xtract One, formerly Patriot One, is also getting “inbound” interest from schools, hospitals, manufacturers, and other verticals that makeup 50% of their business. “We’re on a rocket ride, mainly because the weapons issues are not going away,” says Peter Evans, CEO and Director at Xtract One. The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties, all correlated by an AI engine.  Providing early warning of violence ZeroEyes is another company focused on weapons detection. Their AI gun detection system works with video images to identify if someone is “brandishing” (carrying) a weapon. In other words, the system does not detect concealed weapons. Identifying someone carrying a weapon provides early warning of a possible violent act. Increased response with AI-enables images Images are identified by AI and sent to a monitoring centre where a human confirms the image before contacting first responders. Knowing the location of a shooter enables staff to lock entry points, move people to safety, and direct first responders. The company was founded to leverage existing camera views to stop mass shootings and gun violence by reducing response times. 

In 1899, the Texas Legislature authorised the formation of the Southwest Texas State Normal School, which opened in San Marcos four years later. At the time, the school’s mission was to prepare Texas public school teachers, but over the years, it has undergone several expansions and name changes to reflect its evolution into the major multi-purpose university Texas State has become. From its humble beginnings located in a single building, Texas State’s original San Marcos campus has grown to cover a 485-acre campus that is home to 267 buildings, as well as an additional 5,038 acres of recreational, instructional, farm and ranch land. The university added a second campus in Round Rock, which has grown from 15 temporary buildings to a 101-acre campus with state-of-the-art facilities. Electronic key control systems Texas State’s student population has kept pace with its physical expansion, growing from 303 in 1903 to more than 35,546 in 2013 – marking the 16th consecutive year of enrolment growth for the university. Texas State reviewed its security policies and chose the need to execute electronic key Anticipating major physical and population growth to continue into the future, Texas State reviewed its security policies and determined the necessity of implementing electronic key control systems in sensitive areas. Based on its size, the understanding was that as many as 85 of these systems could potentially be needed as part of this initiative. Aggressive construction campaign Texas State was faced with a particularly challenging growth-related issue in September 2013, as its freshman enrolment surged to more than 5,000. Like many universities, Texas State requires its freshmen to live on campus, which it sees as a tool for retention. That policy seems to be working, with approximately 80 percent of freshmen living on campus technically returning for the following semester. To accommodate the growing ranks of on-campus residents, the university has pursued an aggressive construction campaign, building a new residence hall complex every two years to house approximately 600 additional students with plans to break ground this fall on a third new housing complex. In all, Texas State spent more than $190 million on new or renovated buildings, with more construction planned into the foreseeable future. Update key management policies Maintenance staff members would often reach for the key to a particular building they needed to access With a large number of individuals requiring access to so many facilities, the university recognised that key management had the potential to become a high-risk issue and determined to become proactive in reducing that risk. Maintenance staff members would often reach for the key to a particular building they needed to access, only to find it was already checked out. They would then be forced to go through the time-consuming – and frustrating – process of determining who had the key last and tracking that person down to retrieve it. The decision was made to update key management policies and practices to make them more efficient and effective. “We’ve been especially happy with the KeyWatcher’s access and reporting capabilities, and the system’s reporting tools make reviewing events and issues incredibly simple,” Kyle Estes Associate Director of Housing for Facilities Services Texas State. Options for key management systems To combat these problems and increase the security and effectiveness of its key management, Texas State charged its University Police Department and other stakeholders with undertaking an extensive review of the available options for key management systems on the market. This exhaustive process involved gathering research from printed materials and online research, having discussions with current customers of the various vendors, and listening to on-site presentations from the companies under consideration. At the conclusion of its review of key control cabinets and systems, Texas State chose KeyWatcher Touch from Morse Watchmans. This exhaustive process involved gathering research from printed materials and online research The main factors that led Texas State to choose KeyWatcher Touch systems were its robust feature set and competitive pricing. The school was also impressed by Morse Watchmans’ receptiveness to its specific needs – a six-digit user ID, for example – and ability to implement changes quickly. Access to support was also a main consideration, so Texas State appreciated that the system was produced domestically by a company with a 130-year history. Enterprise management capability Of the KeyWatcher systems to be implemented, the largest number were to be deployed for Texas State’s Department of Housing and Residential Life, which provides housing and services to approximately 7,000 residents in 25 facilities. The department also operates a facilities service group consisting of 110 full-time employees and a staff of 170 building paraprofessionals. The department also operates a facilities service group consisting of 110 full-time employees Because of the personnel changes the department experiences on an annual basis, the system’s enterprise management capability has been a valuable feature, as have its robust reporting capabilities, says Kyle Estes, Texas State’s Associate Director of Housing Facilities Services. Having keys available in each residence hall for use by maintenance staff has made the department more efficient and reduced their liability; staff no longer need to carry multiple master keys across campus for different buildings. Centralised management features “Because the system automatically generates a log of who has each key, we’ve been able to establish much better employee accountability for key usage,” Estes says. “The ability to set a maximum duration that each key can be checked out and to receive alarms when that limit is exceeded has eliminated the problem of having keys unnecessarily checked out and as a result inaccessible when someone needs them.” Ease of use and centralised control parts fed by the system’s web capabilities All KeyWatcher Touch systems deployed at Texas State are connected to the university’s network and interface with its card access and email systems. The ease of use and centralised management features provided by the system’s network capabilities have streamlined the once cumbersome process of generating reports and reviewing incidents. One particular feature, the ability to access the system from anywhere, has made the system even more effective, Estes says. Earliest adopters of KeyWatcher Touch As one of the earliest adopters of KeyWatcher Touch, the Housing and Facilities Department served as a test case of sorts for the system. Based on the success the department has had, combined with its continued rapid growth and expansion, Texas State University’s 85-system implementation is ongoing. As more systems are added, expansion will be a consideration moving forward, but Estes doesn’t anticipate that being a problem. “We’ve found that expanding these systems is fairly easy and doesn’t involve time-consuming processes that could delay implementation of key management for particularly sensitive areas,” Estes says. “Overall, the system has been very reliable, and the support staff has been very responsive and regularly available to help resolve the very few minor issues we’ve encountered in a timely manner."

A major European oil and gas company that acquires, explores, produces and supplies chemical and petroleum products had a cybersecurity challenge. Company leadership wanted a better way to quantify and respond to the industry’s increasing levels of cybersecurity risk. Cybersecurity challenges Pioneers were looking for a new way to understand better and improve their company’s OT cybersecurity. As part of this effort, pioneers wanted to compare the company’s current levels of protection against a series of hypothetical attacks to identify gaps.  With operations in several locations and a supply chain network of over 1,000 gas stations, auditing and improving the company’s cybersecurity would be no small task. csHAZOP services To help overcome these challenges, the company called in Honeywell and, specifically, its Honeywell Cybersecurity HAZOP (csHAZOP) services team to perform a detailed design evaluation based on OT cybersecurity risk. The Honeywell csHAZOP solution is designed to deliver a comprehensive set of analysis and recommendations – it goes beyond the standard cybersecurity vulnerability assessment or IEC 62443 compliance audit by adding deeper analysis that is designed to: Investigate a significant amount of what can go wrong, including approximately 500+ attack scenarios – evaluating these for multiple threat actors and different consequences. Address – via risk assessments – both the likely risk reduction through the regular IT type of countermeasures (AV, firewall, hardening, etc.) and the consequence severity reduction through the implementation of safeguards (e.g., hardwiring critical control signals). Estimate residual risk for each hazard, allowing identification and quantification, making mitigation actionable. Focus on process automation cybersecurity risk (csHAZOP stage 1) or production process cybersecurity risk (by adding csHAZOP stage 2 vs. cybersecurity production risk) to add a higher level of cybersecurity analysis from an OT perspective unique in the industry. Determining cybersecurity hazards The Honeywell cybersecurity professionals also identified some high-risk design deficiencies For this project, the Honeywell OT cybersecurity professionals used the Honeywell proprietary csHAZOP method to identify several concrete recommendations for immediate remediation and technical design in the company’s ICS to be considered in upcoming migrations. The Honeywell cybersecurity professionals also identified some high-risk design deficiencies. The Honeywell csHAZOP framework was also used to identify levels of residual risk to determine which cybersecurity hazards were more critical to address versus others. Cybersecurity assessments Honeywell provided targeted guidance on several aspects of the study, using experience from real-world cyber attacks in the industry. Honeywell’s csHAZOP service is one of the few cybersecurity assessments available on the market that is designed to apply counterfactual risk analysis. Given a system’s protective measures, this method helps a company evaluate which cyber attacks (based on countermeasures, security protections, and type of threat actor) may succeed. This evaluation directly links OT cybersecurity to loss prevention and process safety. Honeywell’s csHAZOP report for this oil and gas refinery was considered successful by the customer because of its well-defined procedure, the tools Honeywell has specifically designed for OT systems, and the team’s experience and efforts in OT cybersecurity. Customer's quote “The results of the cshazop assessment from Honeywell went beyond our expectations. We have received a detailed and analytical cybersecurity hazard and operability report concerning both identified risks and realistic recommendations for remediation," said a major refinery in Europe.  "Additionally, the report is a valuable tool for future upgrades of our systems as well as new projects and the development of an incident response plan. We intend to repeat this assessment periodically, as it is a valuable tool in our continuous efforts to improve security for our systems from the ever-evolving cybersecurity threats.”

Burger King is a global chain of fast-food restaurants, founded in 1954 in Miami, Florida. It has since expanded into one of the world’s largest fast-food chains, with thousands of locations spanning over 100 countries. The company is known for its commitment to quality ingredients, innovative menu items, and iconic marketing campaigns. With a steadfast focus on continual improvement and innovation, Burger King remains at the forefront of ensuring a secure dining experience for its customers across its global network of restaurants. The company prioritises robust security measures within its restaurants. Challenge Integrate security system and video surveillance across all Burger King branches in Norway. Burger King, like many fast-food businesses, uses security systems and video surveillance to keep their property safe from theft, vandalism, and unauthorised access. This creates an atmosphere where staff and customers feel safe and comfortable. The main aim was to safeguard the buildings, equipment, employees, and customers while causing as little disturbance to the operation of the chain’s restaurants as possible. Solution Wireless security system with easy-to-use mobile management and flexible access control, ensuring seamless integration into daily operations. Hub 2 Plus Jeweller control panel Hub 2 Plus Jeweller control panel supports a great number of security devices and user groups AlarmLink Oslo AS is a security installation company that operates throughout the entire country. The installer has recommended Ajax devices as a professional solution that meets the most stringent security standards. Each restaurant was equipped with a Hub 2 Plus Jeweller control panel. This model supports a great number of security devices and user groups. Ajax Cloud It is crucial for further scaling, as it allows for accommodating expanding security needs without major infrastructure changes. With four communication channels and LTE support, the hub can be connected to two separate Internet providers over Ethernet and Wi-Fi while having two cellular services ready for backup. It guarantees connectivity to Ajax Cloud and the central monitoring station under any conditions. Motion and opening detectors control all possible entries into the building, protecting against intrusion and burglary KeyPad Jeweller Ajax solutions are designed for ease of use. Through the app, restaurant executives with admin rights can manage the security system directly from their smartphones. They receive immediate notifications when someone enters restricted areas, as KeyPad Jeweller is installed at the service premises entrance. Ajax app Restaurant staff smoothly integrated Ajax devices into their routine, using the Ajax app as the primary interface for the system. Managers arm the system when they leave and disarm it upon arrival. They can efficiently control access to restricted areas and receive real-time notifications for any security breaches. This integration not only ensures smooth restaurant operations but also enhances premises security and monitoring at all times. Seamless integration With Ajax technologies, the restaurant chain effortlessly eliminated the need for costly new installations All suggested features were seamlessly integrated with Burger King’s existing video surveillance system because third-party cameras can be easily added to the Ajax app. With Ajax technologies, the restaurant chain effortlessly eliminated the need for costly new installations. This straightforward integration not only enhanced security measures but also saved the company money. Sleek and modern look Additionally, Ajax devices are visually appealing and seamlessly fit into the interior. Ajax Systems offers security solutions that not only keep things safe but also blend in nicely with any environment. Therefore, the sleek and modern look of Ajax products contributes to a welcoming and safe dining experience for customers. Why Ajax Cost savings on installation: In certain countries, such as Norway, installing security devices can be expensive due to taxes and other related costs. Ajax reduced this expense item by half. The devices are ready to use out of the box, easy to install, and can be added to the system by scanning a QR code. Seamless integration with existing security system: Ajax’s partners, specialists from AlarmLink Oslo AS, took a balanced approach and effectively integrated the existing video surveillance system with the Ajax security system. Easy system management: Ajax solutions are excellent for chain companies, as they streamline the application of security features across all locations. Staff can quickly learn to use the system, which is especially important for businesses with high employee turnover rates. Products Hub 2 Plus Jeweller: Security system control panel DoorProtect Jeweller: Wireless opening detector MotionProtect Jeweller: Wireless motion detector KeyPad Jeweller: Wireless wall-mounted keypad MotionCam Jeweller: Motion detector with a photo camera to verify alarms

The Middle East has recently expanded its real estate market as the region's economy grows and urbanisation accelerates. This trend has led to an increasing demand for smart security, and the pace of digital intelligence change is gradually increasing. The security industry in the Middle East is rapidly growing, driven by the government's strong emphasis on national security and terrorism prevention. Centralised systems management Significant attention and investment have been directed toward this sector, estimated to grow at about 10% per year. There is no doubt that the Middle East has become one of the most important and fastest-growing security markets in the world. While traditional real estate management requires a location-based approach, the digital transformation of the marketplace means that centralised systems management will replace the traditional approach, and that's exactly what Provis is starting to think about. The customer Provis is a property management company based in the United Arab Emirates (UAE) Provis is a property management company based in the United Arab Emirates (UAE). With over 25,000 units under property management, over 28,000 units under Owners’ Association management, and thousands of properties sold and leased. Based on their accumulated in-depth industry knowledge, and technical expertise, it is their commitment to provide sustainable value-added services through the assets of their clients.  Integrated service solutions To provide integrated service solutions based on international standards, allowing clients to focus on their core business with peace of mind, thereby setting a new benchmark for integrated real estate service solutions globally. For its owners to centrally manage their users and deliver smarter, easier real estate solutions to their customers, Provis turned to Anviz's integrator partners, PROGRESS SECURITY & SAFETY SYSTEMS and MEDC, for assistance. The challenge The company's business continues to grow and expand across various regions of the country Traditional property management in the UAE local area is inefficient and intensive, property managers need to spend a lot of time and energy to manually deal with those complicated and repetitive work. Conventional management is unable to effectively analyse a large amount of data, making it difficult to provide a basis for decision-making. Impact on user experience The delay and errors of manual processing are the very drawbacks that can be precisely removed in information management. Moreover, as the company's business continues to grow and expand across various regions of the country, the practice of processing information in a decentralised manner by location not only tends to create information silos, making it difficult to integrate and share data but also leads to delays in customer service due to lack of information exchange, thereby affecting user experience and the corporate image. The solution Thinking about the cut-and-dry and providing a heartfelt service Face Deep 3 maximises supports up to 10,000 dynamic face databases and quickly identifies users within 2 metres No matter whether in the youthful campus or orderly government and other places, there will be the movement of people. Quickly and accurately checking people is a basic requirement for front-end devices, and their Face Deep 3 maximises this need. It supports up to 10,000 dynamic face databases and quickly identifies users within 2 metres (6.5 feet) in less than 0.3 seconds, with customised alerts and various reports. The Account Manager of Provis said, "In the past, we always struggled with the data integration of multi-point control. Having used terminal devices and software that were not part of a single system, we found that it had no linkage effect and could not solve the problem of event recording and data sharing. And location-based time and attendance solutions were ineffective in centralising user management." Perspective of the CrossChex system Based on the scenario of property management, the personnel are scanned and inspected by Face Deep 3 and then redirected to the management department through the CrossChex application and CrossChex Cloud Web software to achieve data sharing and transfer.  Thus, the workflow of the property personnel is streamlined and standardised. Efficiency and cost management  CrossChex system integrates the property work content in an all-round and multi-dimensional way From the perspective of the CrossChex system, it integrates the property work content in an all-round and multi-dimensional way, which makes property management more scientific and orderly, improves management efficiency, and reduces cost. Meanwhile, the CrossChex system adopts a centralised management approach to gather all the information resources on a single platform. It also supports integration with ERP solutions to facilitate integrated management, which can reduce manpower and improve efficiency. The benefits Precision management, digital intelligence service CrossChex Cloud, as a software platform with customised functions based on customer scenarios, combined with Face Deep 3, which is embedded with the most updated technological algorithms, seamlessly handles the data of people's movements and promptly processes the event records to form multi-form visualisation reports.  Additionally, it supports business customisation and expansion to meet different business needs. It provides safe and reliable data encryption and rights management to protect user information security. Client’s quote Provis' Project Manager said, "Choosing to use Anviz's time attendance devices and cloud-based platform, allowed us to solve 89% of the repetitive steps for our owners' property management matters, making our brand image more visible."

In a groundbreaking initiative to bolster security measures, Indian Railways has successfully implemented Herta's state-of-the-art facial recognition solutions across its extensive network of train stations in the Eastern region. This transformative project marks a significant step towards ensuring the safety and well-being of passengers and staff throughout the railway system. The project becomes the largest one in the world in the transport sector. Herta has also been awarded two more regions that will be implemented after the Eastern one. Facial recognition technology The deployment of Herta's cutting-edge facial recognition technology is part of IndianRailways' commitment to embracing advanced solutions for enhancing security. By leveraging Herta's expertise, the railway network aims to create a safer environment for passengers, mitigate potential security threats, and streamline operational efficiency. Key features Key features of Herta's facial recognition solutions implemented at 230 train stations using thousands of video surveillance cameras include: Real-time Identification: Herta's technology provides real-time facial identification capabilities, allowing for swift and accurate recognition of individuals within the train station premises. Enhanced Security: The implementation of facial recognition enhances security by automatically identifying and alerting authorities about the presence of individuals with potential security concerns, contributing to the overall safety of passengers and staff. Efficient Monitoring: Herta's system enables efficient monitoring of the train stations, offering a proactive approach to security management. The technology assists in the quick response to incidents and ensures a rapid resolution of security issues. User-Friendly Interface: The intuitive user interface of Herta's solutions facilitates easy integration with existing security systems, providing a seamless experience for railway personnel responsible for monitoring and managing security. Stringent security requirements Mr. Rahat Jain, IDIS INDIA - MD, expressed his enthusiasm about the successful implementation, stating, "We are delighted to announce the successful integration of Herta's facial recognition solutions at Indian Railways." Startologic, the official partner overseeing the deployment of Herta's facial recognition solutions at Indian Railways, is proud to be part of this transformative project. The successful implementation showcases the capability of Herta's technology to meet the stringent security requirements of one of the world's largest railway networks.

HID, the worldwide pioneer in trusted identity solutions, announces that Royal Jersey Laundry has introduced a new tracking feature of HID’s linen management platform at each of its 5-star hotel customer sites to guarantee that drivers drop off and collect precise linen stock and that costly errors are avoided. Linen tracking This new feature replaces a paper-based system used by drivers for the management of cages filled with clean/soiled linen delivered/collected at customer sites. It provides detailed end-to-end tracking of linen cages across multiple customer locations throughout the whole cycle of washing, packing, delivery, and collection, a complex process given that 550,000 pieces are laundered each week for numerous clients. Royal Jersey Laundry Royal Jersey Laundry works with most five-star hotels in London including The Dorchester, The Carlton Tower Jumerah Founded in 1915, Royal Jersey Laundry is one of the few cleaners servicing the luxury hotel sector. Based in a 25,000 square-foot purpose-built facility in Dagenham, rebuilt in 2021 for £15 million after a fire, it works with most five-star hotels in London including The Dorchester, The Carlton Tower Jumerah, The Peninsula London, and The Ritz. Need for constant communication Supporting the five-star segment is demanding given the constant communication required between the hotel and laundry, exacting standards, and the quantity and range of items to be laundered. This includes duvets, sheets, towels, and bath robes along with smaller items such as foot mats, drink coasters, shaving towels, and dry cleaning for guests themselves. Royal Jersey Laundry operates 24/7, employs 150 staff members, and washes 40 tons of linen per day.  Maintaining laundering schedule Five-star hotels prefer to use linen they own with five sets kept of everything, allowing them to maintain a schedule  In contrast with budget and mid-level hotels, five-star hotels prefer to use linen they own with five sets kept of everything, allowing them to maintain a rigorous laundering schedule and ensure guests always receive fresh, cleaned linens. “An average 300-bed hotel will have around 30,000 items of linen which will cost around £250,000,” says James Lincoln, Royal Jersey Laundry’s managing director. “The volume of linen is so high and it’s always moving such that accurate inventory control was a major challenge verging on the impossible.” HID cloud-based RFID linen management system Before the HID cloud-based RFID linen management system, everything was done manually. Laundry staff would check items off ironing/folding machines, a wholly error-prone process, and log the quantities on pieces of paper. The operational overhead for the laundry was exacerbated as the various linen items from the different hotels had to be kept separate, too. “Linen is everywhere: on beds, in cupboards, in transit, and at the laundry, yet no one had full insight into stock levels and, when things went missing which often happened, typically we’d get blamed,” says Lincoln. Real-time linen inventory management LinTRAK tags are sewn into linen items by laundry staff or linen manufacturers during the production process To address these problems, Royal Jersey Laundry installed a real-time linen inventory management system from HID combining LinTRAK® RFID tags, a full set of RFID equipment including table-top and conveyor-belt scanners, one RFID portal and one cabin scanning unit, and cloud-based Acuity software.  The discrete LinTRAK tags are sewn into linen items by laundry staff or linen manufacturers during the production process. Some hotels also use LinTRAK tags to manage staff uniforms and restaurant linens such as napkins and tablecloths. HID LinTRAK textile tags Around 40% of Royal Jersey Laundry hotel customers have transitioned to the HID linen management solution and connect via Acuity’s web portal. Once cleaned, the linen is packed into cages, and scanned in seconds through HID’s RFID cabin station. Items are automatically counted, with delivery notes generated including billing information. HID’s Acuity software integrates with the laundry’s Sage accounting software to generate invoices. Benefits of textile tags The implementation of HID LinTRAK textile tags, RFID stations, and the Acuity software platform has radically changed how Royal Jersey Laundry operates, delivering a range of benefits: Fast Return on Investment: Since the installation of the HID equipment in 2019, the system has already paid for itself given the efficiency and productivity gains. Better use of people resources: Laundry and housekeeping staff no longer waste time on dull and resource-intensive activities like manually counting linen. They have been redeployed to more productive work, generating 10-20% savings in labor costs. Better visibility of stock levels: As hotels know exactly the location and quantity of linen, they are better able to cater to peak demand, reducing linen expenditures by up to 30%. Improved responsiveness and customer satisfaction: Access to in-depth data generated by the Acuity platform means the laundry can quickly answer customer queries. “We give hotels complete transparency about where their linen is in the cleaning and delivery cycle. There are just no grey areas anymore,” says Lincoln. Increased security of expensive linen assets: While theft of linen at five-star hotels is rare, it does happen. RFID tagging enables better monitoring of expensive bedding and towel investments. Enhanced reliability and productivity: Operations are more efficient as RFID-enabled items can never be lost or misplaced. Furthermore, digital scanning results in faster processing of items. “We’re effectively two businesses: the laundry itself and a logistics operation. We run a mixed fleet of lorries and electric vans which nip in and out of London three times a day picking up and delivering garments for hotel customers using us for guest work,” adds Lincoln.

Manufacturers make things. That hasn’t changed. Manufacturers today still produce finished goods from raw materials using various tools, equipment, and processes. What is evolving is a greater emphasis among manufacturers on understanding and meeting customer needs. In the security industry and elsewhere, the role of a manufacturer is expanding from a purely production-focused function to one that embraces technology, prioritises adaptability, expands service offerings, and caters to a more demanding customer base. We asked this week’s Expert Panel Roundtable: How is the role of the manufacturer changing in the security market? Is “manufacturer” still the best term to reflect the changing role?

Migrating to the Cloud can be a cultural shift for some organisations, especially when it comes to physical security systems. Challenges such as concerns about data security and compliance, cost management, and a skills gap can make adopting the Cloud seem onerous. But the benefits are there, aren't they? We asked this week's Expert Panel Roundtable: Will the impact of the Cloud on physical security integrators be net-positive or net-negative?

When it comes to protecting the environment, the security industry has historically been perched on the sidelines. For instance, the amount of electricity that physical security systems use is minimal when compared to the total energy usage in a typical building. However, as awareness of environmental issues has surged, and as some of the "low-hanging fruit" has been harvested, attention has come back to opportunities for additional, if small, savings. The lifecycles of security products are also being more closely examined, including the environmental impact of using plastics and other chemicals. We asked this week's Expert Panel Roundtable: How can the security industry contribute to protecting the environment?