Security management

The new 5MP IR PoE Extender Cameras from IDIS give systems integrators easier and faster options for video system expansion, ensuring better value for end-users.  PoE Extender Cameras Delivering the benefits of high-definition video capture, robust performance even in challenging environments, and no-fuss installation, IDIS PoE Extender Cameras leverage existing wiring, eliminating the need for new cabling from the NVR or switch.   The new cameras from IDIS, the largest manufacturer of trusted South Korean-made video tech, offer options for indoor and outdoor use in residential and commercial settings. They make it easy to extend existing systems to increase surveillance coverage.    5MP sensor IDIS’s advanced 5MP sensor provides sharp, detailed image capture up to 20 metres The PoE extenders comply with IEE 802.3at (Class 4) and allow cameras to transmit data and power simultaneously, eliminating the need for complex wiring work and additional power sources, simplifying channel set-up, and ensuring economical operation and cost savings.   IDIS’s advanced 5MP sensor provides sharp, detailed image capture up to 20 metres. At the same time, H.265 compression combined with IDIS Intelligent Codec technology ensures high-resolution real-time monitoring and recording unencumbered by bandwidth limitations.   NDAA-compliant, IK10-rated vandal-resistant The range is NDAA-compliant and includes IR 4.3mm and 2.8mm domes (DC-D4517RXP) and (DC-T4517WRXP) bullets. Also in the lineup, IP66-rated 5MP models feature robust housings that protect against dust, water, and extreme hot or cold temperatures. In addition, IK10-rated vandal-resistant models feature high-level impact protection, making them ideal for applications that need robust cameras and longer cable runs, such as public spaces, car parks, industrial and logistics sites, hospitals, and correctional facilities.   Flexible and installation  “Where users want to add more cameras to their systems, whether to cover surveillance gaps, blind spots gaps or to target specific areas of interest, our new PoE Extender Cameras provide a flexible new choice that won’t overstretch budgets,” says Harry Kim, Europe Sales Director, IDIS.  “Fast to install, with minimal disruption and no system downtime, these cameras make upgrades easier and more affordable than ever. This will help end-users extend the lifecycle of their surveillance systems without impacting business continuity and ensure their security operations are optimised to tackle ever-evolving security and safety challenges.”  

RapidSOS, the intelligent safety company, announced enhancements to its platform in early 2025 to simplify workflows for 911 telecommunicators by further unifying emergency intelligence for one AI-powered, interoperable, end-to-end platform.  Amid a growing 911 staffing shortage, with an 82 percent of 911 centres reporting they’re critically understaffed, RapidSOS enables telecommunicators to work seamlessly in one system with streamlined communication, bridging the gap between 911 and their community with data to improve safety. Interoperable platform “911 does incredible, heroic work every day despite increased call volumes, less staff, and disparate systems,” said Michael Martin, CEO of RapidSOS. “For the past ten years, 911 has shaped and guided everything that we do. We are excited to see the power of HARMONY to help consolidate tools and workflows into one platform interoperable with nearly every major public safety software system.” Connecting critical emergency data to 911 For years, RapidSOS has delivered critical emergency data from millions of connected devices to 911. The 2025 updates to RapidSOS UNITE build on this foundation, expanding the range of connected sources, including schools, enterprises, vehicles, and IoT devices. These connections provide 911 with instant access to vital caller data in over 170M emergencies annually, including: Caller location, emergency contacts, and health profile. 11,000 connected schools. Tens of millions of connected vehicles, trains, and trucks. Streaming video from mobile phones and connected security cameras. Uniting call intelligence with AI for all calls RapidSOS is redefining how telecommunicators process emergency calls by integrating AI-powered tools While callers only see the emergency at hand, 911 telecommunicators race against time, navigating multiple systems across six screens and two computers, managing countless passwords to handle routine calls. In moments where seconds separate life from death, this technological maze can cost precious time. RapidSOS is redefining how telecommunicators process emergency calls by integrating AI-powered tools into its platform. RapidSOS UNITE RapidSOS UNITE consolidates emergency intelligence so the telecommunicator can view all call data in one convenient pane. From within RapidSOS UNITE, a telecommunicator can access: Unified tools for voice, text, and video communication: With the added layer of RapidSOS AI, HARMONY, 911 calls are transcribed and translated in real-time, allowing an English-speaking telecommunicator to handle calls regardless of language and bridge language divides to accelerate emergency response. These enhancements – set alongside tools for communication by text and video and data from connected devices – ensure telecommunicators can access and act on the rich context contained within every call. Expanded SOP Integration: HARMONY can be trained on an ECC’s Standard Operating Procedures, so it automatically surfaces relevant guides during calls, ensuring telecommunicators have the tools and information they need for rapid, confident decision-making. Automation for Non-Emergency Calls: In August 2024, RapidSOS launched Alarm Call Automation, using HARMONY to automate and process alarm calls from monitoring companies. HARMONY’s expanded capability will cover all non-emergency calls, allowing telecommunicators to focus on emergencies requiring human intelligence and empathy. Focus on high-response incidents “Each day, 911 telecommunicators are inundated with calls that are not emergencies and spend time answering calls about trash pickup, water main breaks, or street light outages. This is not where their time or attention is needed,” said Karin Marquez, Chief Public Safety Brand Officer at RapidSOS. “HARMONY cuts through all of the noise and allows the telecommunicators to focus on the incidents that require their highly trained skillset and human connection.” Broadly sharing intelligence RapidSOS is advancing interoperability by making it easier for agencies to share critical intelligence RapidSOS UNITE also enables 911 to share information beyond jurisdictional boundaries. Already connected to 1M field responders and via 1,300 CAD integrations, RapidSOS is advancing interoperability by making it easier for agencies to share critical intelligence with neighboring jurisdictions and field responders. Building upon the Agency Share and Chat feature, agencies with computer-aided dispatch information (CAD) integrated into RapidSOS UNITE can share that information with neighboring 911 centres for mutual aid, creating interoperability across disparate CAD systems. Improving coordination and response times “Telecommunicators already rely on RapidSOS UNITE every day to simplify their work. Incorporating CAD data sharing makes it easier than ever for agencies to achieve interoperability, improving coordination and response times when every second counts,” said Marquez. RapidSOS is a trusted public safety company with over 10 years of experience and a quarter billion invested in research and development to deliver critical contextual emergency intelligence to 911 from the devices consumers use daily. RapidSOS covers 99.7 percent of the U.S. population and six other countries. On Dec. 10, 2024, RapidSOS is hosting the UNITE: SPECIAL EVENT to share these new features in detail with 911.

Auguria, Inc., a pioneer in AI-powered security operations solutions announced the latest version of its Security Knowledge Layer™ Platform. The newly enhanced platform can integrate with some of today's biggest data sources, including SentinelOne, CrowdStrike, Palo Alto Networks, and Microsoft Windows Event Logs. Auguria also unveiled its Explainability Graph Feature, a trailblazing tool that provides visual, context-rich threat data for security teams. Expanded integrations Security teams process an average of 78 trillion signals per day across various platforms, making it difficult to sift through data and identify potential threats. Auguria integrates seamlessly with the below key data sources, enabling organisations to harness richer insights and operational efficiencies: SentinelOne: With SentinelOne Singularity™ platform's industry-pioneering endpoint detection and response (EDR) and threat telemetry, Auguria users gain advanced enrichment, data compaction, and alert correlation, resulting in alert fatigue reduction and enhanced SecOps efficiency. CrowdStrike: Auguria supports the CrowdStrike Falcon® platform's EDR data, providing AI-driven prioritisation and actionable intelligence for faster, more accurate incident response. Palo Alto Networks: The integration brings world-class firewall and network telemetry into Auguria's Security Knowledge Layer™, enriching Palo Alto Networks data with contextual intelligence, noise reduction, and prioritisation for faster incident investigations. Microsoft Windows Event Logs: Often overwhelming in volume, Windows Event Logs are transformed into actionable insights, with Auguria filtering out noise, enriching data, and surfacing critical events for review. These integrations enable SecOps teams to consolidate, prioritise, and analyse data from multiple sources within Auguria's platform, reducing complexity and enabling faster, smarter security decisions. Introducing the Explainability Graph Auguria's Explainability Graph is a pioneering feature designed to visualise threat data, providing security teams with an intuitive and contextual map of anomalous activity. It provides a detailed yet easy-to-digest representation of suspicious or anomalous activity, helping teams to: Uncover Root Causes: Understand the "why" behind unusual behaviour or threats. Connect the Dots: Identify the underlying relationships between seemingly isolated events. Act with Confidence: Gain actionable insights to mitigate emerging threats faster. With the release of Explainability Graph, Auguria is demonstrating its data science prowess at being able to coalesce and relate millions of streaming log events. The result: security teams can stay ahead of increasingly sophisticated threats with minimal friction. Why do these updates matter? "Our latest integrations and Explainability Graph reinforce Auguria's mission to simplify security operations while amplifying outcomes," said Chris Coulter, CTO and co-founder at Auguria. "By supporting industry pioneers like CrowdStrike, Palo Alto Networks, Microsoft, and SentinelOne and innovating with tools like our Explainability Graph, we're giving organisations the clarity and precision they need to succeed in today's complex threat landscape without being overwhelmed by noise." Key benefits for SecOps teams Cost Efficiency: Reduce SIEM and data storage expenses by intelligently managing less-critical telemetry. Noise-free Insights: Automatically filter up to 99% of non-actionable data. Faster Investigations: Enriched, prioritised data accelerates response times. Proactive Threat Hunting: AI-driven detection of anomalies and high-risk behaviours. Customisable Outputs: Export enriched data to SIEM, XDR, or other security tools seamlessly.

Allegion US, a pioneer in security products and solutions, is the first to support mobile credentials in Google Wallet™ on Wear OS smartwatches. Available starting December 9, 2024, for all Schlage® mobile credentials currently offered in Google Wallet on Android™, such as student IDs and employee badges, the solution equips Wear OS smartwatch users with convenience, enhanced security, and seamless access. Secure access "We are privileged to be the first security solutions provider to offer our customers the convenience of using their Wear OS smartwatches for mobile credentials in Google Wallet," said Olivia Renaud, Group Product Manager of Credentials, at Allegion. Olivia Renaud adds, "This collaboration represents our commitment to providing innovative and secure access solutions that meet the needs of our diverse customer base." Streamlined access for credential holders This new capability expansion allows Google Wallet users to add mobile credentials to their Wallet This new capability expansion allows Google Wallet users to add mobile credentials to their Wallet on both Android phones and Wear OS smartwatches. This added convenience gives users secure access to buildings and offices, payments on campuses, and much more, right from their wrist.  Key benefits Convenience: Google Wallet users can say goodbye to physical cards or keys and the hassle of lost or forgotten IDs by adding Schlage mobile credentials to their Wallet on both Android phones and Wear OS smartwatches. Enhanced Security: Mobile credentials in Google Wallet are safeguarded by multiple layers of security, helping ensure sensitive information remains protected. If a device is lost or stolen, the credential can be easily removed. Seamless Access: Users can gain access by simply tapping their Wear OS smartwatch to a Schlage electronic lock or reader.  Innovative technology supports security and convenience Schlage continues to be a pioneer in this cutting-edge space and a valued asset to the wallet partners This innovative solution is being brought to market in collaboration with Google Wallet, having passed rigorous testing to ensure it meets the high standards demanded by users and expected of Schlage. Since 2019, Schlage has been at the forefront of developing wallet-based mobile credentials in collaboration with Google Wallet and other mobile industry pioneers. With every innovation, Schlage continues to be a pioneer in this cutting-edge space and a valued asset to the wallet partners. Mobile credential integration Allegion is also proud to work with its software alliance partners and employ collaborative relationships to integrate mobile credentials into their access control, one-card, or Proptech systems, ultimately bringing an entire solution to a broader market.   Mobile credentials in Google Wallet are supported by all wireless locks, wall readers, and reader controllers from Schlage that are NFC-enabled, including NDE and LE Series, XE360™ Series, AD Series and Schlage Control® electronic locks, MTB Series wall readers and RC Series reader controllers.

Node4, a cloud-led digital transformation Managed Services Provider (MSP), has announced the appointment of Richard Moseley as Chief Executive Officer (CEO), with Founder and previous CEO, Andy Gilbert becoming President and Board Member. Growth strategy The announcement is part of a strategy to strengthen Node4’s executive team as the company embarks on the next phase of its growth journey. Moseley will work closely with Gilbert to complete an in-depth induction and handover, after which he will formally assume the role of CEO, which is expected to take place in early 2025.  Richard Moseley Moseley brings 30 years of technology experience, having built multiple high-growth software and managed services Moseley brings 30 years of technology experience, having built multiple high-growth software and managed services companies, scaling them globally, both organically and through M&A. As GM of Rapid7 International, he architected 10 years of consistent material expansion from the early stage to becoming a publicly listed global organisation.  Before that, Moseley served as GM for Quest Software for more than a decade, developing the company into a global organisation via expansion in Europe and Asia.  Andy Gilbert As Node4’s founder and driving force over the past two decades, Gilbert will remain fully involved in the organisation with a particular focus on supporting the Board and Moseley with strategy, technology, and product roadmap while also helping optimise client development. Their combined expertise and leadership will enable Node4 to continue its growth journey and reach its potential. In his new role, Gilbert will also dedicate more time to strategy in an increasingly complex environment as the company focuses on enhancing its capabilities and client offerings.  Richard's comment “Joining the Node4 team feels like an incredible opportunity,” said Richard Moseley, CEO of Node4. Richard Moseley adds, “Over the past 20 years, Andy and our talented team have developed an unrivalled reputation for helping organisations bridge the gap between technology and strategic goals, and I look forward to working closely with my new colleagues, customers, and partners as we continue to push boundaries and build towards our next stage of growth.”  Andy's comment “Richard is a hugely respected leader and innovator whose experience and drive align exactly with our ambitious growth strategy for the years ahead,” commented Andy Gilbert, Founder and President of Node4. Andy Gilbert adds, “Under his leadership, the business is ideally positioned to deliver on our growth plans, working closely with customers and partners to meet their needs and implement solutions that help them to thrive in today’s competitive markets.” 

Sensitive data exposure is a top concern given the volume and types of data consumed by generative AI (Gen AI). Inadequate sensitive data controls and resulting data leakage can halt the use of innovative AI tools. DSPM helps accelerate AI adoption by quickly and easily identifying data risks, which is why Rubrik, Inc. is announcing Rubrik DSPM in RSC. Available in early 2025, organisations can rapidly enable DSPM for increased data visibility and sensitive data control across cloud, SaaS, and on-premises environments from their existing Rubrik Security Cloud instance, without disruptive new data scans.  Gen AI "Gen AI can unlock innovation for organisations of all sizes and industries, but it doesn’t come without challenges," said Mike Tornincasa, Chief Business Officer at Rubrik.  He adds, "While many are eager to deploy these tools, ensuring the right data is being inputted can be a time-consuming task, ultimately slowing down implementation." Cyber Resilience platform Mike Tornincasa continues, "Additionally, organisations struggle to contain the risk of sensitive or critical data getting leaked through Gen AI, especially as that data grows rapidly across fragmented environments." He further states, "Having Rubrik DSPM within Rubrik's comprehensive Cyber Resilience platform reduces that complexity to help accelerate AI adoption, and secure data wherever it lives." Reduces data risks Rubrik DSPM allows its existing customers to simply activate DSPM capabilities within their current environment Unlike standalone DSPM solutions that require a lengthy, months-long deployment process, Rubrik DSPM allows existing Rubrik customers to simply activate DSPM capabilities within their current Rubrik environment. This activation empowers organisations to proactively reduce data risks across fragmented cloud, SaaS, and on-premises environments, to accelerate secure AI adoption and ensure their sensitive data remains protected. Key benefits of DSPM in Rubrik Security Cloud Gain control and visibility of data: Automatically find and classify sensitive data across cloud, SaaS, and on-premises environments, and put security controls in place to reduce the risk of sensitive data exposure. Safely and confidently enable Gen AI use cases: Identify and remediate excessive permissions to reduce the risk of sensitive data exposure through Gen AI tools to unauthorised users. Identify and correct data classification: Identify and remediate missing or inaccurate data sensitivity labels to help prevent unauthorised user access to sensitive data. Drive immediate value: Leverage existing and trusted Rubrik Security Cloud infrastructure for DSPM to reduce deployment time, creation of multiple snapshots of data for disconnected tools, disruptive scans on live systems, and the need for additional security audits from a separate tool. Rubrik DSPM in Rubrik Security Cloud will be generally available in early 2025. For more information, register for the Cloud Resilience Summit taking place virtually on Wednesday, December 11, 2024. 

The artificial intelligence revolution in physical security has arrived, transforming how we protect people, assets, and infrastructure. From smart buildings that automatically adjust access protocols based on real-time threat assessments to healthcare facilities using AI-enhanced video analytics for patient safety, these technologies are reshaping the industry landscape. But with this transformation comes a new era of regulatory oversight that security professionals must navigate carefully.  Convergence of AI The convergence of powerful AI capabilities with traditional security systems has created unprecedented opportunities for enhanced protections while simultaneously raising important questions about privacy, transparency, and responsible deployment. As these technologies become more sophisticated, security professionals face the dual challenge of maximising their potential while ensuring compliance with evolving regulatory frameworks.  The current state of AI in security systems  By combining multiple data streams, AI creates a more comprehensive and intelligent security ecosystem Today's AI-driven security solutions extend far beyond traditional security capabilities. Modern systems can understand complex human behaviours, analyse crowd patterns in transportation hubs, detect early signs of trouble in retail environments, and even predict potential security breaches before they occur. By combining multiple data streams — video feeds, access control systems, audio detection, and various sensors — AI creates a more comprehensive and intelligent security ecosystem.  Industrial applications The impact is particularly evident in integrated security operations. In healthcare settings, AI systems can simultaneously monitor patient safety, manage access control, and detect unauthorised entries, all while maintaining strict privacy protocols. In education environments, these technologies help safeguard campuses by identifying unusual behaviour patterns while respecting student privacy rights. Retail operations benefit from AI's ability to not only detect potential theft but also analyse customer flow patterns and identify operational inefficiencies.  The technology's capabilities continue to expand through: Advanced anomaly detection that establishes normal activity patterns and flags deviations.  Predictive analytics that forecast potential security risks before incidents occur.  Natural language interfaces that allow security teams to query video data using voice or text commands.  Multimodal analysis combining data from thermal cameras, LIDAR, IoT sensors, and other sources.  Integration of multiple data sources Security systems are evolving into predictive platforms that can anticipate and prevent incidents These innovations represent just the beginning of AI's potential impact on security applications. As algorithms become more sophisticated and computing power increases, security systems are evolving into predictive platforms that can anticipate and prevent incidents rather than simply respond to them. The integration of multiple data sources allows for a more nuanced understanding of security situations, enabling more precise and effective responses to potential threats.  Emerging regulatory frameworks  The rapid advancement of AI capabilities has prompted governments worldwide to develop comprehensive regulatory frameworks. The European Union has taken the lead with its AI Act, categorising AI systems based on their potential risks and establishing strict guidelines for high-risk applications.  Focus on safe, secure AI The United States is following suit, with recent executive orders focusing on safe, secure, and trustworthy AI development. These initiatives reflect growing global awareness of the need to balance technological advancement with ethical considerations and human rights protection. These regulations are reshaping how security technology providers approach development and implementation. Responsibility-by-design approach Companies must consider the entire lifecycle of their AI solutions, from initial development The focus has shifted toward a "responsibility-by-design" approach, where privacy protection, data security, and ethical considerations are built into systems from the ground up. This includes robust testing protocols, responsible data practices, and continuous monitoring of AI systems post-deployment. Companies must consider the entire lifecycle of their AI solutions, from initial development through deployment and ongoing operation.  Transparency, accountability For security professionals, this regulatory evolution means adapting to new requirements around transparency, accountability, and human oversight. Security teams must document how AI systems make decisions, implement safeguards against bias, and ensure human operators maintain final authority over critical security decisions. The regulations also emphasise the importance of data protection, requiring organisations to implement strict controls over how information is collected, stored, and used within AI-powered security systems.  Address challenges of AI The regulatory landscape continues to evolve, with new frameworks emerging that specifically address the unique challenges of AI in security applications. These include requirements for regular system audits, mandatory impact assessments for high-risk deployments, and specific guidelines for handling sensitive personal data in security contexts. Organisations must also develop clear procedures for addressing potential AI system errors or biases, ensuring that corrective measures can be implemented quickly when needed.  Preparing for the future  The challenge lies in maximising security effectiveness while maintaining transparency and public trust The security industry stands at a crucial junction where innovation meets responsibility. As AI capabilities grow more sophisticated, security professionals must balance the use of these powerful tools while adhering to evolving regulatory requirements. This balance becomes particularly critical in smart city applications, where AI systems might monitor public spaces for safety while respecting individual privacy rights. The challenge lies in maximising security effectiveness while maintaining transparency and public trust.  Proactive approach Success in this new landscape requires a proactive approach. Security teams should invest in understanding both the technical capabilities and regulatory implications of their AI systems. This includes developing clear protocols for data handling, establishing robust testing procedures, and implementing continuous monitoring systems that can detect and address potential issues before they become problems. Organisations must also create comprehensive training programs to ensure security personnel understand both the capabilities and limitations of AI-powered systems.  Human-in-the-loop approach The human element remains crucial. While AI can process vast amounts of data and identify patterns beyond human capability, security professionals must maintain oversight and final decision-making authority. This "human-in-the-loop" approach ensures that AI serves as a powerful tool for augmenting human judgment rather than replacing it. Training and education become increasingly important as security teams must understand not only how to operate AI-enhanced systems but also how to interpret their outputs and make informed decisions based on AI-generated insights.  An ever-evolving environment  The integration of emerging technologies like large language models and computer vision will create new opportunities Looking ahead, the security industry will likely see continued evolution in both AI capabilities and regulatory requirements. Future systems may incorporate more advanced predictive capabilities, enhanced natural language processing, and improved ability to understand complex human behaviours. However, these advancements will need to develop within an increasingly structured regulatory framework that prioritises privacy, transparency, and ethical use. The integration of emerging technologies like large language models and computer vision will create new opportunities while also introducing novel regulatory challenges.  Physical security transformation The transformation of physical security through AI represents both an opportunity and a responsibility. By embracing responsible innovation practices while maintaining strong ethical standards, security professionals can help shape a future where advanced AI capabilities and regulatory compliance work together to create safer, more secure environments for everyone.  Need for security guidelines The key to success lies in viewing regulatory requirements not as obstacles but as guidelines for developing more trustworthy and effective security solutions. As the industry continues to evolve, organisations that prioritise both innovation and compliance will be best positioned to leverage AI's full potential while maintaining public trust and regulatory compliance.

As part of ever-evolving technological advancements and the increase in digitisation, home security systems remain a vital piece of equipment for at least 39 million households in the U.S., and as many as 13 million more households may install new security systems in the next 12 months. Global home security market In addition, a recent study found that 60% of burglars are deterred from attempting a burglary when a home has a security system, looking for alternative targets that are easier. Another similar study found homes without security systems are 300% more likely to experience a burglary. It’s estimated the global home security market is expected to grow to $84.4 billion as more and more people install home security systems as a way to ensure their safety. High-tech security devices Home security systems and the technology behind them will continue to expand and integrate further With the ongoing need for home security systems and the introduction of technology such as Artificial Intelligence (AI), home security companies are finding new and innovative ways to improve the home security experience by installing high-tech security devices. These devices are changing how we protect our homes, valuables, families, pets, and more. As we look ahead to the future, home security systems and the technology behind them will continue to expand and integrate further within the home as AI evolves and takes on a more meaningful and deeper role in the home security industry. Features of AI-based home security systems Most home security systems already use AI regularly for features like smart cameras, motion sensors, and alarms. These offerings incorporate AI to detect and respond to potential security threats, differentiating between everyday activities and potential suspicious behaviour and then alerting homeowners based on the activity. As AI expands the capabilities of critical security features such as facial recognition, voice control connectivity, and enhanced video capabilities, it will significantly improve the traditional security systems we use today, providing additional means of not only protecting homes but also streamlining the overall home security system. Future advancements in AI home security systems Increased integration of security devices through AI As AI continues to evolve, we can expect to see increased integration and connectivity of devices included in a home security system and home – all powered by AI. This includes hardware such as cameras, motion detectors, keypads, sensors, and smart locks, as well as software, such as digital apps. This increased connectivity will not only make it easier for homeowners to manage their security system but also to customise their home and home security to meet their evolving needs.  Voice control connectivity The new hands-free approach to home security enhances the user experience and opens up new possibilities Voice control connectivity is yet another key feature that is gaining popularity in AI-powered home security systems. Security system users can control and monitor their security systems using voice commands similar to how Amazon’s Alexa works, making security systems more convenient and user-friendly. The new hands-free approach to home security not only enhances the user experience but also opens up new possibilities for seamless integration with other smart home devices and mobile devices. AI will help personalise and individualise security settings Relying more heavily on facial recognition technology, AI algorithms integrated into home security systems will become more personalised and tailored to individual users based on their preferences. Imagine a security system that recognises each member of your family and adjusts its settings and alerts based on each user’s unique preferences and habits. Thanks to facial recognition improvements in recent years, this new level of customisation will enhance security and improve the ease of use, making home security more intuitive and user-friendly. By incorporating personalisation via AI into home security systems, simple tasks like disarming the system when returning home or arming the system before going to bed at night will be much more efficient, and security settings will be saved based on each user’s preferences. AI will analyse threats before they become emergencies AI-powered automation will play a heightened role in the future of home security systems as it learns to proactively analyse and respond to potential threats, security breaches, and emergencies like fires or carbon monoxide leaks. Through real-time monitoring, AI will begin to predict and prevent security breaches before they occur, working efficiently with human counterparts for an effective approach to security monitoring. Security monitoring AI linked to a carbon monoxide detector may notice the levels rising before they reach a dangerous level For example, through camera monitoring, AI will learn how to tell the difference between normal and suspicious activities, automatically adjusting your security settings and alerting you of a potential risk. Similarly, AI linked to a carbon monoxide detector may notice the levels rising before they reach a dangerous level and alert the security system user and monitoring service in advance. The AI evolution of home security The traditional idea of home security systems, with physical locks, keypads, and alarms, is rapidly changing into a more intelligent system powered by AI. Just as the cell phone industry revolutionised communication by making phones constantly accessible to us all, AI is on the cusp of transforming our home security systems into a much safer and more user-friendly experience.  Shortly, we’ll see a world where every aspect of home security systems is easily accessible on one or multiple devices within the home or even on mobile devices, boosted by the help of AI. From keyless entry systems that recognise our faces to AI assistants that communicate with us and adjust settings based on our preferences, the possibilities are truly endless. A safer, smarter, and more secure future As AI continues to advance and becomes more integrated into home security systems and life in general, the future will bring enhanced safety, security, convenience, and peace of mind for homeowners. As we move towards a future where AI plays a larger role in our daily lives, we can expect to see a shift in the way we think about and approach home security systems – in fact, it’s already happening. The traditional security setup of the past is being replaced by a new era of intelligent, interconnected, and proactive home security systems that work seamlessly. With AI as our ally and incorporated into our home security systems, we can look forward to a safer, smarter, and more secure future for our communities, homes, and loved ones.

Security manufacturers throw around the term “scalable” a lot these days, but few dive into what scalable really means for modern organisations and their security programs. Achieving true scalability, or as I like to refer to as “expandable with a purpose,” takes planning and coordination from security pioneers alongside the broader organisation. Implementing a flexible strategy is critically important in the age of advancing analytics and intelligence-driven technology. So what exactly do we mean by “scalable”? "Scalable" refers to the capability of a system, process, or technology to handle growth or increased demand without compromising performance, efficiency, or quality. To put it simply, scalability refers to the ability of a solution to expand or adapt to accommodate larger workloads, higher volumes of data, or increased complexity without requiring significant changes to its underlying architecture or design. It’s not enough to create a “fix it and forget it” security program. Not only do the needs of the organisations shift, but growth (or even shrink) is inevitable. How to Approach Growth Pioneers must be prepared to adapt their strategies and approaches to manage security risks For many security pioneers, growth has a trickle-down effect. Expansion through mergers and acquisitions or organic growth, in addition to decreases in facility or employee count, directly impacts the security program. Whether it’s an increase or decrease in size, workload, or scope, these pioneers must be prepared to adapt their strategies and approaches to efficiently manage security risks while maintaining operational efficiency.  Here are some ways security pioneers can approach growth: Assess the here and now: Begin by looking at the current state of your security program, including the resources, capabilities, processes, and technology infrastructure. Understanding existing strengths, weaknesses, and areas for improvement can help inform planning for the future. Align with the business: This might be one of the most important considerations to make, but ensuring security pioneers understand the organisation’s growth objectives, priorities, and risk tolerance levels is critical to the success of a security program. The most successful security pioneers will be able to align security strategies with business goals to ensure security investments and planning are enabling the company’s growth initiatives. Invest in scalable solutions: Invest in solutions that offer flexibility and can adapt to the changing needs of the organisation. Closed systems that can’t integrate fully with new technologies will severely limit the security team’s ability to seamlessly manage the security portfolio. Optimize processes: Reviewing security processes and workflows – or investing in a platform that can streamline this for you – can improve efficiency and effectiveness for your security team. Identifying opportunities for automation and standardisation can allow for scaling as business needs change.  Collaborate across departments: Preparing for growth initiatives requires extensive communication across departments, including leadership teams, human resources, legal, IT, facilities, and many other stakeholders ensure that security priorities, challenges, and requirements are effectively communicated and integrated. Adopting these approaches helps put security teams in the driver’s seat, effectively managing periods of growth and change without compromising the safety and security of the organisation. Technology considerations As security pioneers navigate investments in new technologies that achieve some of the approaches listed above, such as aligning strategy with business goals, optimising processes, and cross-departmental collaboration, there are several considerations to make. Looking at how technology can support (or even hinder) future growth. For example, when making a buying decision around access control systems, security pioneers must consider the number of users, number of credentials, server requirements, facilities, hardware end points, and software features. As these items are being addressed in an RFP or in conversations with a vendor, security pioneers must ask themselves, “Is there a scenario where my program will outgrow the system’s capabilities in any of these areas?” If so, the answer might be to select a different solution. Security pioneers must consider interoperability. We talk a little about this above, but the importance here cannot be overstated: integration is key. The ability to leverage multiple point solutions, such as access control systems and video surveillance cameras – regardless of manufacturer – provides growing companies with the ability to scale quickly and more efficiently than ever before. Centralising the ability to pull these solutions into a single security operations management platform allows security pioneers a better view of their security programs in a current – and even future – state. Cloud-based solutions can provide the ultimate scalability factor, providing flexibility and accessibility advantages compared to traditional on-premise systems. Cloud-based, or Software-as-a-Service (SaaS) platforms, can easily scale up or down based on changing needs, accommodate distributed environments, and provide remote access and management capabilities, making them well-suited for scalable physical security deployments. Data-driven insights and analytics can drive decision-making beyond security, making technology investments that provide these critical. Automated workflows, event-triggered alerts, and AI-driven analytics can streamline security processes, improve threat detection capabilities, and reduce manual intervention, enabling security teams to manage larger environments more efficiently. Centralised management of technology investments can create cohesion for security teams. Centralised management and monitoring of physical security systems across multiple locations or facilities enables personnel to efficiently oversee and control security operations, access controls, and incident response activities. Being able to manage security in a single platform provides security pioneers with the ability to assess staffing levels, streamline training, allocate resources effectively, and scale to additional sites and/or solutions as needed. Tasked with building a security program that can adapt to the changing needs of the organisation, security pioneers must consider a number of factors when setting strategy. First and foremost, taking a close look at the existing program to identify strengths and weaknesses, then truly assessing the technology and processes in place, is the best way to move forward and future-proof the organisation.

The information age is changing. Today, we are at the center of addressing one of the most critical issues in the digital age: the misinformation age. While most awareness of this problem has emerged in the consumer and political worlds, the issue cannot be ignored when it comes to the authenticity and protection of video and security data. Video surveillance data SWEAR is a company with the mission to ensure the integrity of video surveillance data by mapping video data and writing it into the blockchain, providing real-time, immutable proof of authenticity. Blockchain, which is the underlying technology that enables cryptocurrencies, is a decentralised digital ledger that securely stores records across a network of computers in a way that is transparent, immutable, and resistant to tampering. SWEAR solution The SWEAR solution is based on proactive, foundational protection that validates data at the source The SWEAR solution is based on proactive, foundational protection that validates data at the source before any opportunity for manipulation can occur. “Our technology is about proving what’s real and our goal is to ensure that security content and video surveillance data remain untampered with and reliable when needed,” says Jason Crawforth, Founder and CEO of SWEAR. Real-time authentication Security leaders need to ensure that the content they are relying on to make mission-critical decisions is authentic. Once verified, organisations can be sure that their investment in video can be trusted for critical use cases, including intelligence operations, legal investigations, and enterprise-scale security strategies. SWEAR seeks to embed trust and authenticity directly into video surveillance content at the point of creation. This ensures real-time authentication while proactively preventing tampering or manipulation before it can happen.  AI-generated content The rise of AI-generated content, such as deepfakes, introduces significant challenges As AI transforms the landscape of video surveillance by enhancing threat detection and predictive analysis, it also introduces the very real risk of manipulation through AI-generated content. This presents a significant challenge in protecting critical security data, especially in mission-critical applications. The rise of AI-generated content, such as deepfakes, introduces significant challenges when it comes to ensuring the protection of digital media like video surveillance.  Recent study findings It is a fact that digital media content is being questioned more regularly, which puts businesses, legal systems, and public trust at risk.  A recent study from the Pew Research Center found that 63 percent of Americans believe altered videos and images create significant confusion about the facts of current issues. Last month, California Governor Gavin Newsom signed three bills aimed at curbing the use of AI to create fake images or videos in political ads ahead of the 2024 election.  Footage authenticity “While most of the news cycle has centered on the use of fake content in politics, we need to think about how manipulated videos could affect security,” says Crawforth. “In video surveillance, ensuring the authenticity of footage is critical for keeping operations secure and safe around the world. That means verifying and protecting video data is a must.”  Organisations must be capable of performing thorough digital investigations, which involve retrieving and analysing video and security data from devices and networks through a chain of evidence. Digital forensic capabilities Strong digital forensic capabilities also enhance incident response, risk management, and proactive security An in-depth understanding of who has handled video data, how it was handled, and where it has been is an important step in responding to security incidents, safeguarding assets, and protecting critical infrastructure. Strong digital forensic capabilities also enhance incident response, risk management, and proactive security measures, all essential for risk management, regulatory compliance, and cost control, says Crawforth.  An unbroken chain of custody “By using tools to identify, preserve, and analyse digital evidence, organisations can ensure swift and accurate responses to security incidents,” he adds. “Using the latest tools and techniques is vital for maintaining a strong security posture." "But you must ensure your digital content isn’t manipulated.” SWEAR’s technology provides an unbroken chain of custody, ensuring that video evidence can be trusted and admissible in court and forensic applications.  Authenticating content Authenticating content also strengthens accountability and trust, protecting organisations By verifying video content is protected from tampering, manipulation, or forgery, organisations can be sure that they have reliable evidence that produces actionable results. Authenticating content also strengthens accountability and trust, protecting organisations from legal disputes or compliance violations.  Safeguarding digital content “With an increasing amount of disinformation in today’s world, we sought to develop an innovative solution to safeguard the integrity of digital content,” says Crawforth. SWEAR safeguards security content using real-time “digital DNA” encoding. It integrates directly at the video management system level, ensuring it is preserved with a secure chain of custody and maintains integrity for evidentiary purposes.  Real-time “digital DNA” encoding The digital DNA is then stored on a blockchain, creating an immutable record The solution integrates with cameras and other recording devices to map this digital DNA of the video data, all in real-time. The digital DNA is then stored on a blockchain, creating an immutable record that tracks the content’s history and integrity. Any attempt to manipulate the media can be instantly detected by comparing the current state of the media to its original, authenticated version. SWEAR is actively collaborating with video management solution providers to integrate the technology into their platforms. Video and security data benefits “We’re still in the early stages of our collaboration in this space, but it is clear that the industry recognises that we have to work together to mitigate this risk proactively before it becomes a significant issue,” says Crawforth. “The feedback we have received from the industry to date has been beyond our expectations, and we expect to have more integration partners to highlight shortly.”  “We should approach this as a collaborative effort across the industry, as ensuring the authenticity of video and security data benefits everyone involved,” says Crawforth. 

In today's complex security landscape, ensuring the safety of building occupants and assets requires more than just cutting-edge technology. Holistic approach The SHIELD certification, introduced by the Secure Buildings Council, is designed to help building owners, tenants, and security professionals navigate this challenge effectively. SHIELD offers a holistic approach to physical security that emphasises not just the systems in place, but the collaboration among all stakeholders. With practical, actionable guidance, SHIELD certification seeks to become a benchmark for secure building environments.  What is SHIELD?  Its primary goal is that buildings are equipped with security systems and protocols that protect against threats SHIELD is a comprehensive certification programme developed by the Secure Buildings Council to establish and maintain a standard of excellence in building security. Its primary goal is to ensure that buildings are equipped with security systems and protocols that not only protect against threats but also enhance the overall safety and operational efficiency of the facility. Forward-thinking design It encourages a multi-disciplinary approach, bringing together building owners, managers, security professionals, architects, and engineers to foster an integrated security strategy. By adhering to SHIELD's standards, facilities can assure tenants, visitors, and investors that the building is designed to be a secure and resilient environment. The intent is to create safer spaces through collaboration, forward-thinking design, and stringent security measures.  Enhancing security and building resilience  SHIELD certification helps to ensure that buildings are not only secure from external threats but are also resilient in the face of internal vulnerabilities. This includes everything from access control systems and surveillance infrastructure to cybersecurity measures and emergency response protocols. Detailed framework SHIELD acts as a roadmap to assess and improve the effectiveness of a building's security architecture The certification process provides a detailed framework for identifying potential risks, implementing best practices, and continuously monitoring security measures.  For security professionals, SHIELD acts as a roadmap to assess and improve the effectiveness of a building's security architecture. The programme emphasises the importance of both physical and digital security, recognising that modern threats often cross over from one realm to the other.  Benefits for tenants, investors, and facility managers  One of the standout benefits of SHIELD certification is the assurance it provides to tenants and investors. Certified buildings demonstrate a commitment to security that can attract higher-quality tenants and increase the building’s market value. For investors, a SHIELD-certified building represents a lower-risk investment, as the facility is better protected against both physical threats and operational disruptions.  Standardised procedures Additionally, facility managers benefit from SHIELD's emphasis on clear, standardised procedures for maintaining and upgrading security measures. The certification helps streamline operations by ensuring that all security protocols are applied consistently and reviewed regularly. This results in a safer, more efficient building environment for everyone involved.  Promoting collaboration and industry integration  Architects, engineers, and security professionals are encouraged to work together from the earliest stages SHIELD certification is not just about the implementation of security technologies—it is also about fostering collaboration among various stakeholders. Building owners, architects, engineers, and security professionals are encouraged to work together from the earliest stages of design and planning. This collaborative approach helps ensure that security measures are integrated into the fabric of the building, rather than being tacked on as an afterthought.  Multi-disciplinary synergy Furthermore, SHIELD works in alignment with other industry standards, such as LEED for environmental sustainability and WELL for health and well-being. This multi-disciplinary synergy allows building owners to pursue multiple certifications concurrently, enhancing the building's overall value and appeal.  Achieving SHIELD certification: The process  The process to become SHIELD certified involves a comprehensive assessment of a building’s security features and protocols. This begins with a gap analysis, where security professionals evaluate the building's current state against SHIELD's stringent standards. From there, a detailed action plan is developed to address any deficiencies. Once the necessary upgrades and protocols are in place, the building undergoes a final audit before the certification is awarded.  Incorporating multiple elements   SHIELD takes a holistic approach that encompasses not just physical security but also digital and procedural elements A common misconception about SHIELD is that it is solely focused on physical security systems. In reality, SHIELD takes a holistic approach that encompasses not just physical security but also digital and procedural elements. Another misconception is that SHIELD is only applicable to large-scale commercial properties, when in fact it can be adapted for buildings of various sizes and functions.  Global adoption of SHIELD certification SHIELD certification is seeing increased adoption across North America, Europe, and parts of Asia. Its focus on a comprehensive, collaborative approach to security has made it particularly attractive in high-risk industries such as finance, healthcare, and data centres. While it is still gaining traction in some regions, SHIELD is poised to become a global standard for building security in the coming years. SHIELD certification represents a significant step forward for building security. By fostering collaboration and emphasising a holistic approach, SHIELD helps create safer, more resilient buildings that protect both the physical structure and the people and assets inside.

Security applications for drones have evolved to provide benefits such as bird's-eye views of large areas, easy access to remote locations, and rapid deployment. However, to date, most drone applications have been outdoors. Not for long. Today, indoor drones are also finding unique opportunities for enhanced surveillance, security, and operational efficiency in indoor environments such as offices, warehouses, self-storage facilities, and malls. Indoor drones can navigate complex indoor spaces, providing real-time data and monitoring without the limitations of fixed cameras. New era of autonomous robotics A significant advantage of using drones indoors, as opposed to outdoors, is their ability to operate fully autonomously, circumventing U.S. Federal Aviation Administration (FAA) regulations that restrict such autonomy in outdoor environments. A new era of autonomous robotics enables drones to work seamlessly for users without the need for specialised flight training. A single security manager can oversee multiple indoor drones simultaneously with simple map clicks or prompts. A new era of autonomous robotics enables drones to work seamlessly for users Indoor monitoring and inspection Indoor Robotics is a company seeking to revolutionise indoor monitoring and inspection through its Control Bridge platform guiding indoor drones. Since its founding in 2018, Indoor Robotics has evolved through years of market engagement and product development. After initially recognising a demand for autonomous indoor monitoring, the company found that existing hardware fell short. “However, we understood the challenges of full autonomy and knew we would solve it using drones,” says Bar Biton, Marketing Manager of Indoor Robotics. Indoor Robotics has evolved through years of market engagement and product development Hardware challenges  Seven years later, with the hardware challenges addressed, the company is shifting focus to continually increasing value for security managers, especially with generative AI (artificial intelligence). In 2018, the problem was charging methods, which has been solved with ceiling docking stations and five patents. “Today it’s about making indoor environments safer and even saving lives by identifying blocked emergency exits, missing safety gear, leaks, fire hazards and more,” says Biton. While indoor navigation presents challenges—such as the unreliability of GPS and the need for precision — Indoor Robotics has dedicated significant resources to achieve centimeter-level accuracy and ensure the utmost safety, maintaining a record of zero safety incidents to date, says Biton. Indoor navigation presents challenges—such as the unreliability of GPS and the need for precision Advanced AI-driven navigation systems Navigation challenges for indoor drones include manoeuvering through confined spaces, avoiding obstacles, and maintaining stable flight in varied lighting conditions. To address these, Indoor Robotics employs advanced AI-driven navigation systems, real-time 3D mapping, and robust obstacle avoidance technologies. These solutions enable drones to adapt to dynamic environments, ensuring precise and safe navigation. Additionally, the Control Bridge platform provides real-time data and monitoring, allowing drones to adjust their routes and respond to changing conditions effectively, thus enhancing their operational reliability. Highly versatile indoor drones find applications across numerous vertical markets such as retail, logistics, healthcare, and corporate settings. Key use cases encompass security surveillance, where drones monitor premises continuously; maintenance checks, especially in hard-to-reach areas; safety inspections to comply with regulations and company policies; and emergency response to provide real-time data during incidents. In warehouses, drones efficiently inspect high shelves. Healthcare facilities and data centres use them to oversee restricted zones. Additionally, corporate offices employ drones to automate after-hours security, safety and maintenance routines. Indoor Robotics employs advanced AI-driven navigation systems, real-time 3D mapping, and robust obstacle-avoidance technologies Alerts to the remote management team One Indoor Robotics client, a global tech company, deploys drones to enhance site surveillance and operational efficiency across six offices in three countries. The drones conduct regular security patrols after-hours, monitor facility activities, and ensure compliance with safety standards. This deployment has significantly improved the overall safety and security of their offices. The drones provide real-time alerts to the remote management team, enabling prompt responses to any anomalies, such as maintenance issues or unauthorised access. “The key advantage is the unified security standard provided by our Control Bridge operating system, allowing them to oversee all their sites from one centralised platform, ensuring consistent security management across all locations,” says Biton. When indoor drones co-exist with human workers, primary challenges include ensuring safety and preventing disruptions. Drones are equipped with advanced sensors and AI-driven obstacle avoidance systems to detect and navigate effectively around people. Strict operational protocols and designated flight paths are implemented to minimise interactions. Additionally, many drone operations are scheduled for after-hours to further reduce potential disruptions. “Safety is our top priority, and we invest significant resources to ensure it,” says Biton. “We are proud to report zero safety issues to date, reflecting our commitment to maintaining a secure environment for both drones and human workers.” Deploys drones to enhance site surveillance and operational efficiency across six offices in three countries Implementation of indoor drones Indoor drones are significantly more cost-effective and affordable when compared to traditional security methods like additional cameras, sensors, manpower, and even ground robots, says Biton. They cover larger areas and provide dynamic surveillance in less time, offering real-time data collection and enhanced flexibility. Unlike cameras or ground robots, drones eliminate blind spots and adapt to environmental changes autonomously. They also offer substantial indirect savings by optimising maintenance routines, according to Indoor Robotics. For instance, a drone can instantly identify issues in hard-to-reach areas, allowing for immediate, targeted responses, instead of requiring an inspector first and then a technician, thus streamlining maintenance processes. “The biggest obstacle to greater implementation of indoor drones is education and awareness,” says Biton. “Many people are not yet exposed to the concept of autonomous indoor drones and may find it hard to believe they really work.” To overcome this, Indoor Robotics focuses on creating awareness and educating customers about the reliability and benefits of the technology. Demonstrations, case studies, and clear communication about the capabilities and safety of drones are key. By showcasing successful implementations and providing hands-on experiences, Indoor Robotics seeks to build trust and drive wider adoption of indoor drone technology in security applications. Control Bridge operating system Drones are designed with strict privacy controls and advanced AI to ensure they respect privacy norms A common misconception is that indoor drones are intrusive and pose significant privacy risks. However, drones are designed with strict privacy controls and advanced AI to ensure they respect privacy norms. They operate primarily during off-hours and are programmed to avoid sensitive areas, focusing solely on enhancing security and operational efficiency. The solution also includes rigorous data protection measures to safeguard any collected information, ensuring compliance with privacy regulations and addressing concerns effectively. Soon, automation will become integral to tasks across all facility types, from manufacturing and logistics to retail and office spaces. Using Indoor Robotics’ Control Bridge operating system, facility managers will deploy fleets of robots to identify issues, collect data, and gain insights to enhance operations, maintenance, and safety. Facilities will benefit from 24/7 AI-driven monitoring, eliminating the need for occasional surveys. Managers will receive immediate alerts for any anomalies, with preventive maintenance tasks seamlessly integrated into building management platforms, ensuring optimal performance and safety. New standards in the industry  The Indoor Robotics platform-agnostic approach provides flexibility and scalability. “As we continue to evolve, we support more and more platforms, enabling our clients to tailor their indoor monitoring solutions to their specific needs,” says Biton. “We believe that the future of security lies in intelligent, automated systems that can adapt to dynamic environments and provide real-time insights,” says Biton. Indoor Robotics seeks to be at the forefront of this transformation, setting new standards in the industry and paving the way for a safer, more efficient future.

ZeroEyes, the creators of the only AI-based gun detection video analytics platform that holds the full US Department of Homeland Security SAFETY Act Designation, and EPS, an Ohio-based security systems integrator announced a partnership to protect schools against the threat of gun-related violence.  They also unveiled their first joint customer, the Tri-County Career Centre (TCCC) in Southeastern Ohio, which has adopted ZeroEyes’ proactive security technology to protect students, faculty, and staff. Camera placements The partnership aims to amplify customer service and extend the reach of ZeroEyes’ technology to new territories. EPS played a key role in the adoption and implementation of ZeroEyes at the TCCC, conducting site visits, identifying the most effective outdoor cameras, and working closely with ZeroEyes to determine the optimal camera placements. Public, and school safety “As a 100% family-owned business that has been operating for over 40 years throughout the US, EPS prides itself on staying ahead of the game when it comes to technology, the public, and school safety,” says EPS President Charles Wilde. “ZeroEyes’ edge technology and proven commitment to public safety fits squarely within EPS’s model. It's an impressive product, and it's only going to get better as AI continues to advance. I believe it to be a first line of defense against the school shootings that are happening throughout the US.” Comprehensive security integration services EPS specialises in custom solutions across fire detection, security, access control, and video surveillance Based in Canal Winchester, Ohio, EPS provides comprehensive security integration services from design through installation and maintenance. The company specialises in custom solutions across fire detection, security, access control, and video surveillance. “After seeing a ZeroEyes demo presented by an existing EPS client, I instantly knew we needed it as an additional layer of protection,” said Connie Altier, Superintendent of TCCC. “This technology provides a level of safety that I wasn’t even aware existed. Once I learned about it, there was no question in my mind—we had to implement it to ensure the highest level of security for our school.” TCCC Serving the community for 50+ years, TCCC educates 650 students spanning eight districts in rural Southeastern Ohio. The school offers programs for high school students and adults, and its diverse programs are designed to provide students with the critical know-how and real-world exposure needed to excel in their selected careers. TCCC is the first school in Athens County, Ohio to implement a multi-layered security system complete with security cameras, key card door access, a full-time onsite resource officer, and ZeroEyes. AI gun detection and intelligent situational awareness If these experts determine that the threat is valid, they will dispatch alerts and actionable intelligence ZeroEyes' AI gun detection and intelligent situational awareness software is layered on existing digital security cameras. If a gun is identified, images will instantly be shared with the ZeroEyes Operations Centre (ZOC), the industry's only U.S.-based, fully in-house operation centre, which is staffed 24/7/365 by specially trained U.S. military and law enforcement veterans. If these experts determine that the threat is valid, they will dispatch alerts and actionable intelligence, including visual description, gun type, and last known location, to local law enforcement and the school security team as quickly as 3 to 5 seconds from detection. Protection against gun-related violence “As we work toward a safer future for all, partnering with systems integrators like EPS helps us expand our reach to new areas so we can protect more people," said Mike Lahiff, CEO and co-founder of ZeroEyes. "Our solution complements EPS's model perfectly, creating a powerful duo to enhance security measures. We look forward to working together to protect the TCCC and other future joint customers against gun-related incidents.”

Nestled in the scenic countryside near Umberleigh, Northcote Manor Country House Hotel & Spa combines award-winning accommodation, fine dining, and a tranquil spa. This 18th-century country house is devoted to providing elegance and security for its guests. Partnering with local locksmith experts, Keyhole Surgery upgraded its security management by installing a Mul-T-Lock MTL™300 master key suite. MTL™300 master key system Mul-T-Lock’s MTL™300 master key system offers ideal security for Northcote Manor’s 16 guest rooms. The suite enhances safety across the hotel, giving management precise control over key access while ensuring guests' peace of mind. Richie Herkes, General Manager of Northcote Manor Country House Hotel & Spa, commented, “At our beautiful Georgian manor, dating back to Tudor times, we’re committed to providing our guests with a serene and secure environment.  We trusted David to deliver an upgrade to our room security’s existing system that could accommodate." Additional security layer With the Mul-T-Lock MTL™300 master key suite, management can establish a hierarchical access structure "He recommended the Mul-T-Lock MTL™300 master key suite as a secure yet discreet access management across all rooms and common areas, improving our operations without compromising style.” With the Mul-T-Lock MTL™300 master key suite, management can establish a hierarchical access structure, ensuring only those with the appropriate permissions can enter restricted room areas at any given time. The capability to manage multiple permission levels adds a critical layer of security, minimising unauthorised access and enhancing operational efficiency. Easy installation improves overall management David Pearcy of Keyhole Surgery explained why the MTL™300 was the ideal choice for the upgrade, “For a distinguished property like Northcote Manor, it was essential to implement a high-security solution that wouldn’t interfere with the building’s stunning historic appeal." "The Mul-T-Lock MTL™300 suite provides the right balance with a cylinder design that is easy to install on existing doors. The master key system allows staff to access essential areas quickly and efficiently, reducing the need for multiple keys and improving overall management.” Secure and flexible access management system The Mul-T-Lock MTL™300 master key suite minimises keys in operation for Northcote Manor The Mul-T-Lock MTL™300 master key suite minimises keys in operation for Northcote Manor, while maintaining a secure, flexible, and efficient access management system specifically designed to give authorised personnel-controlled access to the hotel’s rooms and facilities. Ian Thresher, Mul-T-Lock regional sales manager for the South-West, shared his thoughts on the partnership, “Northcote Manor’s decision to work with Keyhole Surgery as an established Mul-T-Lock authorised dealer and to implement the MTL™300 master key suite reflects a forward-thinking approach to hospitality security." Precise security management "MTL™300 offers an elegant, streamlined solution that aligns perfectly with the hotel’s dedication to both guest comfort and operational excellence." "By reducing key clutter and enabling precise security management, this system helps Northcote Manor retain its renowned beauty and charm safely for many, many years to come.”

High-quality skin care products, developed using the latest technologies and manufactured sustainably: the international Babor Beauty Group is represented in more than 70 countries with its sought-after beauty brands. Research and development as well as production take place at the company's headquarters in Aachen, Germany, while filling and logistics are located just a few miles away in Eschweiler.  Use of digital process In 2023, the family enterprise inaugurated a cutting-edge production facility here, known as the “Babor Beauty Cluster”. Around half a million jars, tubes, and ampoules are filled there every day, and logistics and shipping are also handled on-site. A special feature of the 60,000 sq.m plant is its extensive use of digital processes for working and operating as efficiently as possible. The fully networked complete solution from Bosch Building Technologies for safety, security, and building management makes a valuable contribution to this. Greater safety, security, comfort, and efficiency The smart solution integrates, among other things, fire protection, intrusion alarm, and access control systems The smart solution from Bosch Building Technologies was precisely tailored to meet the Babor Beauty Group’s requirements. It integrates, among other things, fire protection, intrusion alarm, and access control systems, as well as a video security solution for safeguarding the perimeter and premises.  AI-based video security for fast, frictionless reception The AI-based video security solution analyses every captured image while using predefined rules and only triggers an alarm if at least one of them is met. This avoids false alarms, thus enabling even more effective security management. The solution from Bosch Building Technologies also includes a digital visitor management system that saves time with a self-registration function. It ensures fast, frictionless reception of guests and tradespeople and includes audit-proof archiving, which significantly eases the workload of Babor’s operating team. Smart truck and parking space management The moment a truck enters a predefined loading zone, an intelligent recognition function initiates video recording Another highlight is the smart truck and parking space management with license plate detection for user-friendly access control. Properly secured loads are also automatically documented. The moment a truck enters a predefined loading zone, an intelligent recognition function initiates video recording to provide comprehensive documentation of the process. Management system for control across sites The Babor Beauty Group’s technical operations and facility management team is responsible for both the company’s headquarters in Aachen and the production and logistics cluster in Eschweiler. The safety and security systems of both sites have therefore been integrated into the “Building Integration System 360” from Bosch Building Technologies.  Centralised management platform This centralised management platform provides control of all building systems, enabling Babor Beauty Group's operations and management team to respond efficiently to security-related events.  The solution is also flexibly scalable to facilitate the integration of future site extensions. Bosch Building Technologies will operate this complete solution for the next ten years within the scope of a build-operate-transfer model.

Matrix client, a pivotal divisional office within the Railways Department, manages railway operations across multiple divisions. Serving as the central administrative hub, the Divisional Railway Manager (DRM) office is dedicated to ensuring safe, efficient, and dependable train services, while addressing operational challenges and enhancing the passenger experience. This case study explores the DRM office’s adoption of innovative communication strategies and processes that optimise management, streamline operations, and elevate service delivery throughout the region.  Requirements The DRM office sought a telecom solution to modernise their existing system, to enhance communication efficiency and reliability. The primary challenges they faced included:  Outdated Communication Infrastructure: The existing system struggled to keep up with operational demands, causing frequent communication disruptions both within the office and with external entities.  Need for Technology Integration: The office required a scalable, modern solution capable of merging traditional telephony with advanced VoIP systems, enabling seamless communication across all departments.  Seamless System Compatibility: It was essential for the Matrix VoIP Gateway to integrate smoothly with the current third-party PBX, ensuring uninterrupted communication and compatibility with the existing setup.  Improved Call Management: Reliable, real-time communication between the DRM office and other railway divisions was vital for coordinated operations and efficient management.   Solution The Matrix solution, featuring the Matrix VoIP gateway, was seamlessly integrated with the existing third-party PBX system, successfully bridging modern communication technologies with legacy infrastructure. Key aspects of the solution include:  Connection with Third-party PBX: The Matrix VoIP-PRI gateway (SETU VTEP) seamlessly integrated with the existing third-party PBX system, while the Matrix SIP phone (SPARSH VP510) connected effortlessly via LAN to support cohesive and efficient communication within the same PBX setup.  Connection to Railway Network: The VoIP-PRI gateway established a dependable PRI network specifically for the Railways, efficiently managing multiple communication lines and ensuring robust connectivity across the network.  Analog Network Integration: The Matrix FXO and FXS gateway (ETERNITY GENX12S) enabled analog connections, linking to the third-party PBX through a network switch to extend connectivity options, while maintaining a unified communication structure.  This configuration allowed the DRM office to bridge modern digital and analog communication systems, ensuring reliable and adaptable connectivity across all platforms. Results The implementation of the Matrix VoIP Gateway in the DRM office's communication system brought significant operational improvements, achieving the following outcomes:  Improved Reliability: The ETERNITY GENX12SAC ensured continuous connectivity across divisions, enabling a smooth and uninterrupted flow of information. This enhanced reliability improved coordination and accelerated decision-making processes. Effortless Integration: The Matrix VoIP Gateway integrated seamlessly with the existing third-party PBX system, creating a unified and efficient communication ecosystem that streamlined internal and external communications.  Future-Ready Solution: Designed with scalable VoIP technology, the Matrix solution was built to support future growth, upgrades, and evolving communication needs. This future-ready approach provides the DRM office with long-term efficiency and adaptability without requiring major infrastructure changes.  Matrix VoIP Gateway The Matrix VoIP Gateway delivered a robust, integrated, and future-ready communication system that not only addressed the office's current needs, but also strategically positioned it for future advancements and scalability. 

The Salvation Army's mission is to meet human needs wherever and whenever necessary. Their presence spans 13 Western states, plus Guam, the Marshall Islands, and Micronesia. This commitment to service is supported by local programmes that are tailored to each community’s specific needs, and technology plays a crucial role in ensuring that these operations run smoothly. Addressing security challenges As part of their long-term goal to modernise security and streamline operations, the Salvation Army Western Territory turned to Verkada to address growing security challenges across more than 700 sites in diverse urban environments. "We're in some of the most colourful neighbourhoods in every major Western city, like Watts, California, and downtown Denver," says Randy Haan, Director of IT Infrastructure. "With these locations come security challenges, and having reliable surveillance and access control is critical." Centralised command for streamlined management Many systems had unreliable access control, outdated NVRs, and scattered surveillance setups Before implementing Verkada in 2017, The Salvation Army managed disparate, localised security systems that required significant maintenance and support. Many systems had unreliable access control, outdated NVRs, and scattered surveillance setups, which resulted in time-consuming troubleshooting and poor visibility in critical moments. Cloud-based approach "When we were looking at different camera systems, Verkada's cloud-based approach stood out. We didn’t need NVRs or complex server setups—it was a no-brainer," Randy explains. "Verkada’s platform centralised everything, allowing us to manage access control and surveillance from anywhere." Simplifying day-to-day operations This centralisation not only enhanced security coverage but also simplified day-to-day operations. Joshua Brown, Endpoint Security Administrator, adds, "We used to need a large team to handle security across all our sites. Now, with Verkada, we’ve reduced the need for staffing by about 50 to 70 percent for IT support, and it’s allowed us to expand security at a much faster rate." Saving over $1.5 million with Verkada’s scalable solutions Randy attributes this significant cost reduction to the elimination of hardware maintenance Since implementing Verkada, The Salvation Army Western Territory has saved over $1.5 million. Randy attributes this significant cost reduction to the elimination of hardware maintenance, reduced staffing requirements, and minimised support needs. "We’ve gone from needing a dedicated technician at each of our 240 locations to just two people managing all 3,000 cameras across these sites," Randy notes.  Management from one platform "For a nonprofit like The Salvation Army, where every dollar counts, this shift has been invaluable." Joshua also points out that the ease of managing systems from one platform has been transformative. "With Verkada, I can snapshot configurations, roll them out, and get everything up and running quickly. It’s 10 times easier than before." Expanding capabilities with Verkada's integrated system In addition to security cameras, the Salvation Army has integrated Verkada’s access control solutions across many of its locations. One recent highlight is the TD52 Intercom system, which Randy and his team highly anticipated. "We’ve been waiting for an intercom system that integrates with access control and surveillance for years," Randy says.  New alarm panels "Now, with the TD52, we have seamless entry management at critical locations." Joshua is also excited about the new alarm panels being rolled out. "We’ve seen legacy systems fail repeatedly, but now we can replace those with Verkada’s alarms, which offer better value and integration across our facilities." Seamless cloud migration and Azure AD integration Verkada’s cloud-based platform has made this transition easier for its security systems The Salvation Army Western Territory has been migrating to the cloud for nearly a decade, and Verkada’s cloud-based platform has made this transition easier for their security systems. "Verkada’s integration with our Azure AD was a game changer," Randy says.  One-stop-shop solution "We no longer need separate systems to manage users. Everything is streamlined, adding or removing access takes seconds, and it’s all automated with our primary directory." Joshua adds, "Before Verkada, we had sites with multiple NVRs, each with different passwords, and nobody knew how to manage them. Now, it’s all in one pane of glass, and it’s much easier to handle security across all our locations." Looking forward while expanding with confidence As The Salvation Army continues to grow and expand its operations, Randy and Joshua are confident that Verkada will remain a critical part of their infrastructure. "Why wait?" Randy advises other organisations to consider a switch to Verkada. "The initial investment may seem high, but the return on investment over time is massive. You reduce staffing needs, streamline operations, and can manage everything with just a few people." Cost-saving measures With a mission as broad and impactful as The Salvation Army's, every cost-saving measure allows them to reinvest in the communities they serve.  Randy sums up, "Verkada’s solutions have been invaluable for a nonprofit like us. The cost savings and ease of management allow us to focus more on what matters: helping people."

Based in Northern California, LYNX Logistics is a third-party logistics (3PL) company specialising in high-value assets. The company partners with the Transported Asset Protection Association (TAPA), aligning with TAPA’s global coalition of manufacturers, shippers, and carriers to protect every corner of their 96,000-square-foot mixed-use facilities, which encompass 8,500 rack and bulk pallet locations. Strategically headquartered near the Port of Oakland and Silicon Valley, it plans to expand to major cities across the United States in the coming year. Adopter of new technology Francisco recognised the value that an integrated physical security system President & Founder Francisco Garcia started the company with a 15-year background in product design and mechanical engineering. An early adopter of new technology, Francisco recognised the value that an integrated physical security system could bring to the organisation, improving efficiency while going above and beyond in protecting cargo. "Once clients see our facilities, they are assured. We don't cut corners on cargo security.” The challenge Safety and security are critical for LYNX, which differentiates itself in the market with the real-time visibility it provides clients over their cargo. To meet industry requirements, the company must also provide accurate compliance documentation and assurance of timely deliveries. To maintain client satisfaction, the team proactively works to prevent and mitigate the risk of errors, defects, damages, and delays. “At one point, I considered implementing container recognition software that could read container IDs. Today, AI-powered search solves this problem.” Team proactively works to prevent and mitigate the risk of errors, defects, damages. Why Verkada? Verkada cameras, intercom, and air quality sensors are integrated behind the Command platform Verkada cameras, intercom, air quality sensors, alarms, and access control security solutions are seamlessly integrated behind the centralised Command platform, giving teams an all-in-one view of security operations – including cargo and containers. "The container ID numbers are the heartbeat of logistics. Everything moves in them, and there's often a need to review camera footage to pinpoint exactly when a container arrived and left the facility.” AI-powered search AI-powered search empowers LYNX to search for people and vehicles using freeform text within the Command platform. By typing in unique container IDs and vehicle information, teams can swiftly find and track a container's precise location and status. This reduces the risk of potential holding charges and administrative tasks, enabling the team to submit real-time data on the spot. “Using AI-powered search, we can quickly locate each container by its unique ID and know exactly where cargo is in the facility, as well as which employee unloaded each container, at which dock door, and for how long." AI-powered search empowers LYNX to search for people and vehicles. Efficient tracking and dispatch Instead of manually sifting through hours of footage, the dispatch team can retrieve the footage they need by typing in container IDs and vehicle descriptions. In the Command search bar, they can enter terms like "(container ID) red truck between April 15th and May 1st” and specify a camera or location to narrow the search even more. "Tracking down a container in our yard now takes a fraction of the time. Instead of scrolling through hours of footage, we can easily find the exact footage we need in seconds. We can filter results via the entrance camera and see when certain crates arrived based on their container ID.” Dispatch team can retrieve the footage they need by typing in container IDs. Real-time cargo monitoring Francisco can remotely check the camera feed from the Command web browser or mobile app Every corner of the facilities is closely monitored by hybrid cloud cameras that oversee cargo from its arrival to its final storage location. Through a web link, vendors can see the whereabouts of cargo as it’s unloaded, transported, and warehoused within facilities.  At any point in time, Francisco can remotely check the camera feed from the Command web browser or mobile app. He has set up motion alerts for unusual after-hours activity, to which he can take action and even automate responses with professional monitoring. "We're proud to offer live monitoring to our customers, who can see as their cargo is unloaded and stored securely.” Proactive safety and risk mitigation AI-powered search helps verify that safety standards, protocols, and policies are maintained. By detecting and addressing issues quickly, the team swiftly takes action to prevent accidents and equipment damage, proactively upholding a safer work environment. “We can check for employees wearing safety vests while working, or certain forklifts only being used inside and not outside.” AI-powered search helps verify safety standards, protocols, and policies. Automating visitor management with driver check-in portal By U.S. Customs and TAPA certification standards, every driver must sign in upon entering the premises. Instead of relying on a pen-and-paper logbook, Francisco has turned Verkada Guest into a driver check-in portal. This digital record helps maintain compliance by facilitating the driver check-in process. “Now, drivers can check in through the Guest iPad, take a photo, and upload their licence. This process helps us comply with customs in a streamlined way.” Francisco has turned Verkada Guest into a driver check-in portal. Streamlined audits to support certifications Meticulous tracking helps maintain compliance with the FDA, US Customs and ISO certification Checks and check-ins extend to cargo as well. With AI-powered search, the team can search for specific items, such as medical device crates, to ensure items are properly labelled and container IDs are verified as they arrive and leave. This meticulous tracking helps maintain compliance with the FDA, US Customs and ISO certification standards. "We're dually ISO-certified, TAPA-certified, and U.S. Customs-certified. All organisations were thoroughly impressed with our video security. When we present this package to high-level customers, they're mind-blown.” Medical device and environmental monitoring A core value at LYNX is providing their clientele with customised solutions that exceed expectations. Air quality sensors help show that ISO certification standards are met for their medical device clients. LYNX goes above and beyond – tracking temperature, humidity, and carbon dioxide levels to maintain optimal conditions. "The integrity of the sensors is important to us. What a lot of people do is put a sensor in the coolest spot in the facility, then manipulate the data to show consistent results," Francisco explains. "But we track everything honestly and transparently. We show our vendors the functionality behind Verkada’s sensor technology: temperature, humidity, CO2, indoor air quality, and beyond.” A core value at LYNX is providing their clientele with customised solutions. Intrusion detection, response, and alerts Verkada’s professional monitoring service includes intrusion response from trained agents LYNX recently transitioned its legacy alarm system to Verkada to bring all physical security management under one umbrella. "It just makes sense logistically to have our team manage everything through one interface.” Wired alarm sensors protect facilities at every access point, with the ability to alert staff of incidents like Door Held/Forced Open (DHO/DFO) and tailgating. Beyond real-time intrusion detection, Verkada’s professional monitoring service includes intrusion response from trained agents who can take action immediately to potential threats. Visibility and control over doors LYNX has over 20 access-controlled doors, a requirement for certain certifications. By efficiently controlling access points and implementing real-time compliance checks, LYNX provides a protected environment for high-value cargo. "We can track every single door, along with every person who accesses or tries to access them.” LYNX provides a protected environment for high-value cargo. Gated entry with intercom Upon arrival, visitors of all types buzz into the building using the Verkada Intercom Upon arrival, visitors of all types buzz into the building using Verkada Intercom. Dedicated LYNX staff members can verify the visitor’s identity, answer the call, choose to grant them entry, and even unlock doors remotely with integrated access control. Entrance security is further enhanced with context cameras and real-time alerts for people or vehicles of interest. "It's not just about letting people in; it's about ensuring that everyone who enters our facility is verified and authorised. This technology offers peace of mind to both our team and our clients." Multi-layered perimeter security Beyond the buildings, parking lots and perimeters are protected with Licence Plate Recognition (LPR) technology, cameras, and alarms. The main entrance is followed by two buffer zones, each with its own gate, and includes Licence Plate Recognition (LPR) cameras that track vehicles entering the premises. "We have a main entrance and multiple gates – all controlled through Verkada. The cameras are strategically placed, so we could even deploy tailgate detection if needed.” Parking lots and perimeters are protected with LPR technology. Quality and client assurance Francisco shows them their guest log and footage of everywhere they have been in the facility Auditors sign in via Verkada Guest before walking through the facility. At the end of their visit, Francisco shows them their guest log and footage of everywhere they have been in the facility. Once clients see the facilities firsthand, their decision becomes clear. "I truly believe that all we have to do is get people in here. The facility does the rest.” AI-powered search capabilities further distinguish LYNX in the logistics industry, offering exceptional protection for high-value cargo. "Our AI-powered capabilities set us apart in the market. This technological edge is why clients trust us with high-value items like medical devices." Looking ahead Francisco’s passion for new technology brings innovation to the forefront, setting the company apart in the competitive logistics industry. He has even built a special mount, which can peer into containers and trailers while suspended from the loading dock. "We believe in investing in cutting-edge technology to provide the highest level of service and quality for our customers. I love to hear, ‘Nobody else is doing this.’ It means our clients are doing their homework and we're doing something right.” Francisco’s passion for new technology brings innovation to the forefront. Their proactive security measures have built trust with customers and struck a chord with prospects. So much so that expansion plans are underway to open new facilities in major cities across the United States. “We can continue to bring our security to the next level, from AI-powered search to future feature releases. We’re excited to try it all.”

Technology automates tasks, streamlines processes, and improves efficiency in various fields, including physical security. But the success of today’s latest technologies depends on our ability to use them responsibly and efficiently. Optimising our industry’s use of technology requires that the industry’s workforce have the needed skills to operate the latest equipment. We asked this week’s Expert Panel Roundtable: How does technology innovation in security systems impact the skillsets needed by security operators and officers? 

The Internet of Things (IoT) has revolutionised many industries, including physical security. By connecting physical devices to the internet, IoT technology offers significant enhancements to security systems. Benefits include real-time monitoring, remote access, and the utility of new devices such as temperature and humidity sensors. At the same time, IoT devices come with challenges, including greater cybersecurity vulnerability. We asked this week's Expert Panel Roundtable: How is the Internet of Things (IoT) impacting the physical security marketplace?  

A software platform designed to centralise and manage various physical security systems within an organisation used to be called a PSIM (physical security information management) system. Generally speaking, however, the PSIM term has fallen out of favour because the systems were seen as expensive and difficult to manage. The phrase has been replaced by command-and-control, referring to software that combines access control, video surveillance, intrusion detection, and other systems into a unified platform. It’s a ripe area for innovation in the physical security space. We asked this week’s Expert Panel Roundtable: What’s new in command-and-control systems, and what is the impact?