Security installation

ASSA ABLOY Entrance Systems is proud to announce the launch of ecoLOGIC, an innovative AI-driven solution designed to optimise energy savings and enhance the indoor environment through intelligent door management.  This cutting-edge solution integrates advanced AI algorithms with real-time weather and customer flow data to dynamically adjust door settings, significantly reducing energy consumption and carbon footprint. Smarter sustainable buildings By balancing door operations, ecoLOGIC enables energy-efficiency without compromising on customer comfortecoLOGIC represents a major leap forward in sustainable building management. By intelligently balancing door operation parameters such as hold-open times and door speeds, ecoLOGIC enables energy-efficiency without compromising on customer comfort.  This innovative approach can save a street-facing, medium-sized retail store on average 14,000 kWh per year, translating to substantial cost savings and reduced environmental impact. Driving eco-friendly innovation "ecoLOGIC is a testament to our commitment to innovation and sustainability. By leveraging AI technology, we can provide our customers with a solution that not only enhances their operational efficiency but also contributes to a greener planet," said Floris van Hooft, VP Marketing & Digital Services at ASSA ABLOY Entrance Systems. "We are excited to see the positive impact ecoLOGIC will have on both our customers' bottom line and the environment." Dynamic Door Control ecoLOGIC uses ASSA ABLOY Insight to intelligently adapt door settings based on real-time local conditionsecoLOGIC builds on the ASSA ABLOY Insight platform, which provides customers with the ability to manage and monitor their entrance doors from anywhere, at any time.  This platform connects the doors in a facility to the cloud and allows ecoLOGIC to use local conditions to dynamically adjust door settings. Key Features of ecoLOGIC Intelligent adjustment Utilises AI to dynamically adjust door settings based on temperature, weather and customer traffic. Energy efficiency Helps reduce energy costs and carbon footprint by minimising unnecessary door open times. Indoor environmental quality By optimising hold open times and door speed, air is more effectively exchanged, stabilising temperature and reducing noise Enhanced lifespan Reduces door wear and tear by 2-7%, extending the operational life of the doors. High security ISO 27001 certified, ensuring the highest standards of security for the cloud-based AI solution. Supported door models ecoLOGIC is currently compatible with ASSA ABLOY SL500 doors manufactured after 2016, ensuring that a wide range of businesses can benefit from the energy-saving and customer experience enhancements provided by ecoLOGIC.

Hexagon’s Safety, Infrastructure & Geospatial division announced the expansion and rebranding of its portfolio of physical security solutions to HxGN dC3. The new name, which stands for Detect, Command, Control and Collaborate, reflects the company’s approach to protecting people, property and assets by supporting the entire lifecycle of an incident to minimise its impact. LiDAR detection technology Since acquiring pioneering physical security solution provider Qognify in April 2023, Hexagon has been extending and integrating its offerings into the broader Hexagon ecosystem. The newly expanded portfolio will continue to serve as a platform for growing Hexagon’s footprint in the physical security space.  New to the portfolio is the AI-enhanced HxGN dC3 LidarVision (formerly Accur8vision), a 3D surveillance system based on volumetric LiDAR detection technology. It goes beyond traditional perimeter protection to secure entire areas instead of just the fence line, with the ability to track intrusions even in low light and classify objects using Hexagon’s proprietary AI neural network, DeepTection. HxGN dC3 core portfolio HxGN dC3 leverages solutions from the wider Hexagon stack, including HxGN OnCall Dispatch The portfolio also includes HxGN dC3 Video (formerly Qognify VMS), an open-platform video management software (VMS), and HxGN dC3 Orchestrator (formerly Situator), an enterprise-class physical security information management (PSIM) software. Solutions for advanced video analytics, forensic search and centralised management and monitoring of multi-site physical security systems complete the HxGN dC3 core portfolio. In addition, HxGN dC3 leverages solutions from the wider Hexagon stack, including HxGN OnCall Dispatch, Hexagon’s industry-leading computer-aided dispatch solution, and HxGN Connect, an AI-enhanced, cloud-based collaboration portal. Integrated software solutions With the HxGN dC3 portfolio and complementary solutions, customers have all-encompassing security coverage to manage incidents from beginning to end, plus an unprecedented ability to manage, store and analyse data to deter and prevent intrusions and incidents. “Hexagon is reinventing physical security with a suite of integrated software solutions for enterprise organisations,” said Mladen Stojic, president of physical security for Hexagon’s Safety, Infrastructure & Geospatial division. “With HxGN dC3, Hexagon empowers these organisations to safeguard their worlds.”

Ubiqconn Technology, a pioneer in rugged mobile computing solutions, announces the acquisition of E3 Displays, a premier provider of high-performance display solutions based in Phoenix, Arizona. This strategic acquisition strengthens Ubiqconn’s footprint in North America and enhances its capabilities in advanced optical bonding and display technology, positioning the combined companies for growth in key industries, including defense, medical, industrial, and transportation. Accelerating innovation and market expansion Under the agreement, E3 Displays will continue to operate independently as the primary entity, maintaining its current operations, brand identity, and customer relationships while benefiting from Ubiqconn’s global resources and technological expertise. This structure ensures continuity for customers and partners while accelerating innovation and market expansion. “This acquisition marks a major milestone in our growth strategy,” said Tim Tsai, CEO of Ubiqconn Technology (USA) Inc. “E3 Displays’ expertise in rugged and high-performance displays perfectly complements our portfolio, allowing us to provide more comprehensive solutions to our customers. Together, we are well-positioned to drive innovation and expand into new markets.” Mission-critical applications E3 Displays has built a strong reputation for its cutting-edge optical bonding processes E3 Displays has built a strong reputation for its cutting-edge optical bonding processes, durability-focused display solutions, and extensive certifications for military, avionics, and medical applications. The acquisition enables Ubiqconn to integrate these advanced technologies into its rugged computing solutions, creating a unique and differentiated offering for mission-critical applications. “We are excited to join forces with Ubiqconn while retaining our independence and commitment to our customers,” said Chuck Rahrig, President of E3 Displays. “This partnership allows us to accelerate product innovation, expand our reach, and strengthen our position as a leader in high-performance display solutions.” The integration process will focus on leveraging synergies between the two companies’ product portfolios, aligning R&D efforts, and optimising sales and marketing strategies. Customers can expect continued support, enhanced product offerings, and new technological innovations resulting from the collaboration. The terms of the acquisition were not disclosed.

Jacksons Fencing announces the return of Cris Francis as its new Commercial Director. With over 20 years of experience in sales, leadership and the security industry, Cris brings invaluable expertise and a wealth of insight to his new role. His return to Jacksons Fencing after a six-year absence marks a significant milestone for the company, as it continues to build on its reputation for growth, innovation, and strategic development in the sector. A proven career Cris began his career in the motor trade, where his interest in cars led him to the motor insurance industry before transitioning to sales in the security sector. His passion for bespoke security solutions eventually brought him to Jacksons Fencing, where he played a pivotal role in shaping the company’s commercial strategy during his initial tenure. Cris significantly expanded his knowledge base during his time at the BRE Before returning to Jacksons Fencing, Cris significantly expanded his knowledge base during his time at the Building Research Establishment (BRE), where he served as Head of Assurance. At BRE, he focused on operational leadership. His experience at BRE solidified his passion for security innovation and deepened his understanding of product standards, insights he is eager to apply in his new role at Jacksons Fencing. “I’m excited to return to Jacksons Fencing at such an exciting time for the company,” Cris remarked. “The business has grown considerably in the years since I left, with its ability to take on larger, more complex projects increasing significantly. I’m eager to be part of this growth and contribute to the continued success of the company moving forward.” Shaping leadership Cris’ extensive sales background has greatly influenced his leadership style, which is centred around “radical candour” - honesty, directness, and transparency. He attributes much of his leadership development to mentors like Peter Jackson, who helped shape his resilient approach to overcoming challenges and driving business success. “My leadership style has always been about encouraging open, honest communication and pushing beyond the status quo,” Cris explains. “These values have served me throughout my career, and I look forward to bringing this mindset back to Jacksons Fencing as we continue to drive growth and innovation.” Driving innovation and customer assurance Customers are more focused than ever on ensuring the longevity and version of products Since Cris' last tenure at Jacksons Fencing, the fencing industry has undergone significant changes, with a shift toward compliance, greater product assurance, and customer expectations. Customers now are more focused than ever on ensuring the longevity and performance of products, with robust specifications becoming a top purchasing driver. “As the industry evolves, customers expect more than just high-quality products; they want to ensure that both the product and installation meet the highest standards,” says Cris. “This has changed the way we approach sales at Jacksons Fencing, with a greater focus on enhancing customer experience right from the initial contact.” New technologies to improve customer interactions As Jacksons Fencing continues to innovate, Cris is committed to leveraging new technologies to further improve customer interactions. The aim is to keep Jacksons Fencing at the forefront of the industry, while maintaining the exceptional customer service for which the company is known. Cris plans on developing technologies Cris plans to focus on developing technologies that improve client experience Cris sees ample opportunities for growth in the fencing industry, driven by diversification and continued innovation.  With Jacksons Fencing’s broad product range already in place, Cris plans to focus on developing technologies that enhance customer experience and streamline interactions. Leadership and experience at BRE Peter Jackson, Managing Director of Jacksons Fencing, welcomed Cris’ return with enthusiasm: “We’re absolutely delighted to welcome Cris back to the team. His deep industry expertise, combined with his leadership and experience at BRE, will be instrumental as we continue to refine our commercial strategy." "His return marks a renewed focus on our growth, and we’re confident that under his leadership, we’ll continue to innovate and deliver exceptional results.”

Hikvision, a world-pioneering manufacturer and supplier of security products and solutions that deliver the ideal combination of high performance and extreme value, is unveiling the advanced surveillance capabilities of AR Live Interaction during its March 20 webinar, where attendees will gain exclusive access to special discounts. This innovative technology, powered by HikCentral Pro (HCP), seamlessly integrates with TandemVu PTZs and PanoVu panoramic cameras, creating a real-time, interactive security environment that enhances situational awareness and accelerates threat response. Hikvision’s AR Live Interaction Hikvision’s AR Live Interaction eliminates these inefficiencies by overlaying critical security data Traditional surveillance systems often leave security teams sifting through multiple video feeds, causing delays when rapid action is critical. Hikvision’s AR Live Interaction eliminates these inefficiencies by overlaying critical security data onto a real-time, interactive digital map, ensuring that security professionals can monitor, analyse, and respond with precision. How organisations manage security operations "Security technology should work for you, not slow you down. With AR Live Interaction, we’re turning video into actionable intelligence, helping security teams eliminate blind spots and respond faster than ever," said John Xiao, Vice President of Marketing at Hikvision USA. “By combining AI-powered analytics, interactive AR mapping, and seamless integration with TandemVu and PanoVu cameras, we are transforming how organisations manage security operations.” Hikvision’s advanced camera technology AR Live Interaction works in conjunction with Hikvision’s advanced camera technology to enhance security operations. Key capabilities include: AR-enhanced surveillance – Overlays live security data onto interactive maps, improving real-time decision-making. AI-driven insights – Accelerates threat detection and response, reducing operational risks. Seamless integration with TandemVu PTZ cameras – Provides both wide-area surveillance and detailed zoomed-in views, ensuring no movement goes undetected. Enhanced situational awareness with PanoVu panoramic cameras – Eliminates blind spots across large areas, delivering comprehensive coverage. Exclusive webinar offer Security professionals who attend the March 20 webinar will receive an exclusive 30% discount on the HCP AR Live Interaction Module and special discounts on select TandemVu camera models for 30 days after the event.

Vigitron, a pioneer in networking solutions for security applications, introduces the Vi50101 Mini Fibre Media Converter, a powerful yet ultra-compact solution designed to expand fibre connectivity with ease. With increasing bandwidth demands from high-megapixel and multi-sensory cameras, fibre usage is rapidly growing, particularly for long-distance transmissions. However, many network switches have limited fibre ports, creating expansion challenges. Vi50101 plug-and-play solution Powered by PoE, the ViSO101 eliminates the need for external power adapters, simplifying installation The Vi50101 addresses this by converting fibre to UTP, allowing seamless fibre port expansion without the need to replace existing equipment. The Vi50101 is a true plug-and-play solution for expanding fibre networks without additional power requirements. Supporting up to 1G Ethernet speeds and transmission distances of up to 80 km, it is ideal for security and industrial applications. Powered by PoE, the ViSO101 eliminates the need for external power adapters, simplifying installation. Its compact design allows for flexible placement, whether in-line, wall-mounted, or on a DIN rail, making it a versatile choice for a wide range of network environments. Key features SFP Standard - Compliant with standard Small Format Pluggable (SFP) fibre converters. PoE-Powered - No external power needed, works directly with PoE from switches. Long-Distance Transmission - Extends fibre connectivity up to 80 km. High-Speed Performance - Auto-select 10/100/1000Base-T Ethernet. Compact & Durable - Built to withstand harsh environments (−10°C to +70°C). Versatile Mounting Options - Supports in-line, wall-mount, or DIN rail installation.

As part of ever-evolving technological advancements and the increase in digitisation, home security systems remain a vital piece of equipment for at least 39 million households in the U.S., and as many as 13 million more households may install new security systems in the next 12 months. Global home security market In addition, a recent study found that 60% of burglars are deterred from attempting a burglary when a home has a security system, looking for alternative targets that are easier. Another similar study found homes without security systems are 300% more likely to experience a burglary. It’s estimated the global home security market is expected to grow to $84.4 billion as more and more people install home security systems as a way to ensure their safety. High-tech security devices Home security systems and the technology behind them will continue to expand and integrate further With the ongoing need for home security systems and the introduction of technology such as Artificial Intelligence (AI), home security companies are finding new and innovative ways to improve the home security experience by installing high-tech security devices. These devices are changing how we protect our homes, valuables, families, pets, and more. As we look ahead to the future, home security systems and the technology behind them will continue to expand and integrate further within the home as AI evolves and takes on a more meaningful and deeper role in the home security industry. Features of AI-based home security systems Most home security systems already use AI regularly for features like smart cameras, motion sensors, and alarms. These offerings incorporate AI to detect and respond to potential security threats, differentiating between everyday activities and potential suspicious behaviour and then alerting homeowners based on the activity. As AI expands the capabilities of critical security features such as facial recognition, voice control connectivity, and enhanced video capabilities, it will significantly improve the traditional security systems we use today, providing additional means of not only protecting homes but also streamlining the overall home security system. Future advancements in AI home security systems Increased integration of security devices through AI As AI continues to evolve, we can expect to see increased integration and connectivity of devices included in a home security system and home – all powered by AI. This includes hardware such as cameras, motion detectors, keypads, sensors, and smart locks, as well as software, such as digital apps. This increased connectivity will not only make it easier for homeowners to manage their security system but also to customise their home and home security to meet their evolving needs.  Voice control connectivity The new hands-free approach to home security enhances the user experience and opens up new possibilities Voice control connectivity is yet another key feature that is gaining popularity in AI-powered home security systems. Security system users can control and monitor their security systems using voice commands similar to how Amazon’s Alexa works, making security systems more convenient and user-friendly. The new hands-free approach to home security not only enhances the user experience but also opens up new possibilities for seamless integration with other smart home devices and mobile devices. AI will help personalise and individualise security settings Relying more heavily on facial recognition technology, AI algorithms integrated into home security systems will become more personalised and tailored to individual users based on their preferences. Imagine a security system that recognises each member of your family and adjusts its settings and alerts based on each user’s unique preferences and habits. Thanks to facial recognition improvements in recent years, this new level of customisation will enhance security and improve the ease of use, making home security more intuitive and user-friendly. By incorporating personalisation via AI into home security systems, simple tasks like disarming the system when returning home or arming the system before going to bed at night will be much more efficient, and security settings will be saved based on each user’s preferences. AI will analyse threats before they become emergencies AI-powered automation will play a heightened role in the future of home security systems as it learns to proactively analyse and respond to potential threats, security breaches, and emergencies like fires or carbon monoxide leaks. Through real-time monitoring, AI will begin to predict and prevent security breaches before they occur, working efficiently with human counterparts for an effective approach to security monitoring. Security monitoring AI linked to a carbon monoxide detector may notice the levels rising before they reach a dangerous level For example, through camera monitoring, AI will learn how to tell the difference between normal and suspicious activities, automatically adjusting your security settings and alerting you of a potential risk. Similarly, AI linked to a carbon monoxide detector may notice the levels rising before they reach a dangerous level and alert the security system user and monitoring service in advance. The AI evolution of home security The traditional idea of home security systems, with physical locks, keypads, and alarms, is rapidly changing into a more intelligent system powered by AI. Just as the cell phone industry revolutionised communication by making phones constantly accessible to us all, AI is on the cusp of transforming our home security systems into a much safer and more user-friendly experience.  Shortly, we’ll see a world where every aspect of home security systems is easily accessible on one or multiple devices within the home or even on mobile devices, boosted by the help of AI. From keyless entry systems that recognise our faces to AI assistants that communicate with us and adjust settings based on our preferences, the possibilities are truly endless. A safer, smarter, and more secure future As AI continues to advance and becomes more integrated into home security systems and life in general, the future will bring enhanced safety, security, convenience, and peace of mind for homeowners. As we move towards a future where AI plays a larger role in our daily lives, we can expect to see a shift in the way we think about and approach home security systems – in fact, it’s already happening. The traditional security setup of the past is being replaced by a new era of intelligent, interconnected, and proactive home security systems that work seamlessly. With AI as our ally and incorporated into our home security systems, we can look forward to a safer, smarter, and more secure future for our communities, homes, and loved ones.

In the realm of physical security, the distinction between being perceived as a security vendor and a security partner holds great importance. While both may seem interchangeable at first glance, how an organisation is viewed by its clients can have a huge impact on the success of its security programmes. At the heart of this differentiation is the concept of relationships and how they shape the dynamics between providers and their clients.  Time, care, and diligence For security vendors such as systems integrators, security dealers, monitored services providers or manufacturers that sell directly to the end user elevating from supplier to partner requires a greater investment of time, care, and diligence. However, the eventual payoff can be incalculably advantageous to the organisation. Not only does this approach better serve the client but it also cultivates longer-term business and is more likely to generate referrals. Clients will change vendors often but stick with partners for the long haul.  Simple installation and/or service Security end-users should look to their security products and service providers to partner with them Security end-users should look to their security products and service providers to partner with them, be vested in their success, and be part of the solution. They should seek out and expect more than a simple installation and/or service in the absence of any real, tangible, and value-added relationship with stakeholders. That means looking deeper than the similar cameras or equipment most vendors provide. Doing so brings benefits from the partnership in solving problems and creating strategies for mitigation.  Vendors have short shelf lives  A security vendor is typically seen as a transactional company that offers products or services to address specific security needs or challenges. When an organisation engages with a vendor, the focus is primarily on the exchange of goods and/or services for a fee. The relationship tends to be more transactional, with limited interaction beyond the scope of the security solution being provided.  Tools, technologies, or service offerings The relationship between a security vendor and a client is often short with a one-time purchase Security vendors often play a crucial role in the security industry by offering specialised tools, technologies, or services that can help organisations improve their defences against threats. Examples would be video surveillance, access control, intrusion detection, or fire/life-safety systems, as well as the monitoring of any of them from a central monitoring station or security operations command centre. The thing about it is, however, that the relationship between a security vendor and a client is often short with a one-time purchase and limited ongoing engagement or consultation.  Partners prove their value  On the other hand, a security partner is viewed as a member of the team that works closely with an organisation to address its security challenges. Unlike a vendor, a security partner is invested in the long-term success of their clients and is committed to building a strong relationship based on expertise, trust, and transparency.  Creating custom solutions Security partners go beyond offering products or services by engaging with companies and organisations Security partners go beyond offering products or services by engaging with companies and organisations to understand their unique security needs, goals, and challenges. They work concurrently with organisations to develop customised security solutions, provide support and guidance, and adapt to ever-changing threats and risks.  When this kind of scenario is developed, the potentially distracting and detracting focus on monetary cost moves to the back burner because the value and return on investment (ROI) are so thoroughly compelling.   Relationships bring real benefits  The core of the difference between being perceived as a security vendor and a security partner hinges on the crucial role of relationships. While vendors focus on transactions and sales, partners prioritise collaboration and a sense of being in it together. Building strong relationships based on trust, communication, and shared goals is essential for forging a successful security partnership.  Personalised approach Security partners navigate complex security challenges, drive innovation, and deliver incredible value over the long term Security partners are not just providers of security solutions; they are trusted advisors who are invested in the success and well-being of their clients. They can be reached easily when needed and emphasise a personalised approach with custom-tailored solutions. By building strong relationships based on respect and understanding, security partners navigate complex security challenges, drive innovation, and deliver incredible value over the long term.  Operational opportunities Businesses and facilities often encounter or face very specific security needs that can only truly be solved in concert with a vendor that essentially acts like an extension of the end-user organisation. Furthermore, when communicating and collaborating on that level, additional security/safety and sometimes even operational opportunities for improvement come to light. This amplifies the value for both the end customer and their security vendor. Talk about a win-win!  Prosper with partner power  While vendors offer products or services, partners offer teamwork, expertise, and a shared commitment At the end of the day, the difference between being a security vendor and a security partner is not merely a matter of semantics. It is about the fundamental difference in approach and mindset toward physical (electronic and networked) security. While vendors offer products or services, partners offer teamwork, expertise, and a shared commitment to reducing losses and crime.   Quality of relationships Ultimately, it is the quality of relationships that separates providers in the security space and determines the success of security initiatives in the current rapidly changing security landscape. This unification of intent, practice, and purpose enables practitioners and the public alike to harness the full power of pioneering-edge technologies that support the security industry’s core mission of protecting people and property. Security partners are not just providers of security solutions; they are trusted advisors who are invested in the success and well-being of their clients. 

Changing customer needs can make specifying an alarm system that will continue to deliver in the long term a challenge. However, the latest modular alarm solutions provide the opportunity to build a more individualised system from the outset, as well as offering the ability to up-scale in the future without causing disruption. Martin Wilson, North EMEA Regional Director at Resideo, looks at how alarm specialists can use this style of solution to both benefit customers and build their own business opportunities. Holistic sense of home security In a survey of 1,000 homeowners undertaken by Resideo, the results revealed that, although deterring burglary was still a top priority, consumers were moving to a more holistic sense of home security, wanting to bring convenience, and property and life safety, into the mix. An alarm system no longer needs to function on one level, alerting only to a break-in taking place Indeed, an alarm system no longer needs to function on one level, alerting only to a break-in taking place. The latest modular alarm systems offer the flexibility to create a scalable security and life safety platform for homes and small businesses, as well as giving installers the ability to suggest future update options that can be added as and when budget or requirement allows.  Valuable up-scales Finding an alarm that can be scaled over time has the obvious business benefit of ensuring it is easy to revisit and add to as customers naturally expand their existing security. With many modular designs connected via WiFi, this not only means installers can opt for the right mix of sensor options from the get-go but also that any additions can be connected to the panel and system with ease. Many control hubs have winning features in their own right. The ProSeries security panel by Resideo, for instance, has an intuitive touchscreen, easy-to-read, full-colour display to reduce false alarms, plus a built-in camera, speaker and microphone, intuitive icons and even five-day weather alerts. The ProSeries security panel by Resideo has an intuitive touchscreen Natural up-scale opportunities For instance, for those in a property prone to flooding, a flood sensor may be a worthwhile addition For the installer, it has a plug-in power connection, trouble-shooting videos and end-user replaceable batteries to reduce unnecessary callouts. However, to build a scalable system, this needs to be coupled with the right, flexible solutions to tackle customer concerns. Taking the time to find out what is important to the end user is vital here and can lead to natural up-scale opportunities. For instance, for those in a property prone to flooding, a flood sensor may be a worthwhile addition. Similarly, a panic button and even medical transmitters may be of benefit to others. All this, as well as other options, such as glass break detectors, door and window sensors and indoor and outdoor MotionViewers™, are available within the ProSeries range, and can be updated or added to an installation as needed or as a property grows with minimum disruption.  Adding life safety The ability to propose an alarm system that can bring together alerts for different threats – for both the home and life – under one platform, also has real appeal. Indeed, in a survey of 1,000 homeowners undertaken on behalf of Resideo, a system’s ability to alert to the dangers presented by fire and CO was mentioned as an important part of the decision-making process by 41% of participants. For many, this increased awareness may stem from the many regulation updates regarding smoke and carbon monoxide (CO) alarms that took place in 2022. In Scotland, for instance, carbon monoxide detectors were required to be fitted in any room with a carbon-fuelled appliance in all homes, rented or owned. Social housing properties In England, smoke and carbon monoxide alarms were required in all social housing properties In England, from the 1st of October 2002, smoke and carbon monoxide alarms were required in all social housing properties, with carbon monoxide alarms now mandatory in the private rented sector. Wales followed suit in December for rented accommodation.  The new guidance for England and Wales requires at least one smoke alarm to be installed on each storey of a property, to help alert to domestic fires more quickly, ensuring a quicker evacuation and reduced risk of fatality. For professionals, systems such as ProSeries, can be connected to a series of smoke and carbon monoxide detectors, in a ‘one-go-all-go’ setup that means the alarm will go off if one of these threats are identified.  Smart and connected benefits The total Connect 2.0 app gives ProSeries end-users the ability to view and control the security platform remotely. The Resideo Pro app currently gives installers the ability to view the system and connect to the central monitoring system. The platform also supports home automation as it works with Zwave devices. The platform also supports home automation as it works with Z-wave devices. The platform also supports home automation as it works with Z-wave devices There are also extra benefits for alarm professionals too. The AlarmNet 360™platform on which ProSeries is configured gives greater insight to improve business operations, increase efficiency and deliver insights on accounts to identify additional upsell opportunities and ongoing services. Providing the ability to remotely diagnose brings valuable time-saving options and avoids unnecessary callouts. It also means the ProSeries panel and peripherals programming can be accessed anytime, anywhere, using the cloud, allowing ease of programming, troubleshooting and account management on the go. Needs and future possibilities Changing a complete alarm system to apply new functions is never going to feature highly with the end user, nor does it work where longevity and sustainability is concerned. Having the ability to build a modular system and add to this as needed, whether this is at a property or a small business, provides benefits for both customers and professionals when it comes to meeting immediate needs and future possibilities. Add connectivity and remote access to this and you have a platform that can help streamline business operations, putting professionals more in touch with customers, and helping to spot future opportunities.

Companies at GSX 2023 emphasised new ways that technologies such as artificial intelligence (AI) and the cloud can address long-standing issues in the security market. Among the exhibitors at the event in Dallas were companies seeking creative ways to apply technology, lower costs, and make the world a safer place. Reflecting on the exhibition, here are some additional takeaways. Expanding AI at the edge  i-PRO is a company reflecting the continued expansion of edge AI capability in the security market. Today, more than half of the company’s lineup supports AI at the edge so the customer has a wide choice of form factors when seeking to leverage the feature set.  AI processing relay, extended warranty i-PRO is increasing their warranty period from 5 to 7 years, which could be a lifetime warranty in some cases I-PRO also has an “AI processing relay” device that accepts non-AI video streams and applies edge analytics. AI has progressed from a high-end technology to a feature available in a variety of cameras at different price points. i-PRO is also increasing its warranty period from 5 to 7 years, which could be a lifetime warranty in some cases depending on a customer’s refresh schedule and lifecycle management. Active Guard, MonitorCast The company’s video management system (Video Insight) is continuing to build new features including “Active Guard,” an integrated metadata sorter. Their access control platform, MonitorCast, is a Mercury-based solution that is tightly integrated with Video Insight. Their embedded recorders now have PoE built in.  “We can move at a faster pace to fill out our product line since leaving Panasonic,” says Adam Lowenstein, Director of Product Management. “We can focus our business on adapting to the market.” Emphasis on retail and other verticals  Shoplifting is a timely issue, and retail is a vertical market that got a lot of attention at GSX 2023. “We see a lot of retailers who are primarily interested in protecting employee safety, but also assets,” says Brandon Davito, Verkada’s SVP of Product and Operations. “Shrinkage is a CEO-level priority.”  “Retailers are getting more engaged with security posture, instead of letting perpetrators walk,” Davito adds. Intrusion detection Verkada has an intrusion product that will notify a central station if there is an alarm On the alarm side, Verkada has an intrusion product that will notify a central station if there is an alarm, and operators can review videos to confirm the alarm. Other capabilities seeking to discourage trespassers include sirens, strobes, and “talkdown” capabilities.  International expansion Verkada continues to expand internationally with 16 offices in all, including Sydney, Tokyo, and London. The core value proposition is to enable customers to manage their onsite infrastructure more simply, including new elements such as PTZ cameras, intercoms, and visitor management. Verkada emphasises ease of use, including a mobile application to allow access to be managed across the user base. Forging partnerships “We are committed to the channel and industry, and we continue to build relationships and expand our reach,” says Davito. Among the industry relationships is a new partnership with Convergint, which was hinted at during the show and announced later the same day. They are also expanding their partnerships with Schlage, Allegion, and ASSA ABLOY.  Working with other verticals They offer new features for K -12 schools, and a new alarm platform is easier to deploy and manage Verkada has also found success across multiple other verticals, notably healthcare, where they integrate with an electronic medical records system. They offer new features for K-12 schools, and a new alarm platform is easier to deploy and manage. They are integrating wireless locks to secure interior doors in schools, looking to secure the perimeter, and installing guest management systems. Transitioning the mid-market to the cloud  Salient is squarely focused on the “mid-market,” a large swath of systems somewhere between small businesses and enterprise-level systems. Pure cloud systems are not as attractive to this market, which has a built-out infrastructure of on-premise systems. Adding a camera to an existing system is easier and less expensive than tying it to the cloud. Benefits of cloud It’s a market that may not be ready for the pure cloud, but there are benefits to be realised from adding a cloud element to existing systems. “We are continuing to augment our premise-based solutions with added cloud capabilities and flexibility,” says Sanjay Challa, Salient’s Chief Product Officer.  The feedback Salient hears from their customers is “I want to own my data.” The hybrid cloud approach offers the right mix of control, flexibility, and unit economics. Cloud add-on capabilities We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive" Cloud add-on capabilities include bringing more intelligence about system operation to the user via the cloud. Over time, Salient expects to sell more cloud-centric offerings based on feedback from integrators and customers. “We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive over time,” says Challa.  Vaidio AI technology Salient seeks to be a transition pioneer to help customers realise the path to the cloud. Their approach is “crawl, walk, run,” and helping customers make the transition at each stage. Salient has added AI to its product offering, incorporating Vaidio AI technology from IronYun into a powerful suite and broad array of on-premise analytics, which are gaining traction. The seamless approach makes it easy for customers to embrace AI analytics, although Salient remains broadly committed to open systems. Addressing ‘soft’ features for integrators AMAG is in the process of enhancing its product line with the next generation of access control panels. However, “product” is just part of the new developments at AMAG. In addition to “hard” features (such as products), the company is looking to improve its “soft” features, too; that is, how they work with the integrator channel. Integrator channel Rebuilding a process to make your organisation more efficient, is relatively easy; it just takes a lot of persistence" “We have the depth of our legacy customer base we can learn from, we just need to close the feedback loop quicker,” says Kyle Gordon, AMAG’s Executive Vice President of Global Sales, Marketing, and commercial Excellence, who acknowledges the value of reinstating face-to-face meetings after COVID. “We are laser-focused on nurturing our integrator channel,” he says.  “Developing new features takes time, but rebuilding a process to make your organisation more efficient, that’s relatively easy; it just takes a lot of persistence,” says Gordon. More cohesive internal communication is another useful tool, he says.  Disrupting the cloud based on price  Wasabi is working to make cloud applications less expensive by offering a “disruptive” price on cloud storage, $6.99 per terabyte per month (80% less than hyperscalers). Contending “hyperscalers” like AWS are charging too much for cloud storage, Wasabi is using its own intellectual property and server equipment co-located in data centres around the world. Wasabi sells “hot cloud storage,” which refers to the fact that they only have one tier of storage and data is always accessible. In contrast, a company such as AWS might charge an “egress fee” for access to data stored in a “colder” tier.  Cloud storage “We saw that several video surveillance companies had not yet adopted cloud storage, and we saw an opportunity to make it easy to use,” said Drew Schlussel, Wasabi’s Senior Director of Product Marketing. “We just install a little bit of software that allows them to store data in the cloud and bring it back from the cloud.” Performance, protection (cybersecurity), and price Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies such as Genetec and Milestone. Emphasising performance, protection (cybersecurity), and price, their data centres are certified to SOC 2 and ISO 27001 standards.  Faster throughput for weapons detection Xtract One is a young company focusing on weapons detection in a time of accelerated concern about gun issues post-COVID. Founded in Canada and based on technology developed at McMaster University, Xtract One has found a niche in providing weapons detection at stadiums and arenas. These customers already have budgets, and it is easy to shift the money to a newer, faster technology. Madison Square Garden in New York City is among its customers.  Cost savings solution Xtract One can increase throughput to 30 to 50 people per entrance per minute (compared to 5 to 6 people per minute when using metal detectors). The solution doesn’t require anyone to empty their pockets and the system alarms on items beyond guns and knives. Using Xtract One allows customers to reduce the number of screening lanes and security staff, providing additional cost savings, all while getting fans through the screening process in half the time. Purpose-built sensors The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties In addition to stadiums and arenas, Xtract One, formerly Patriot One, is also getting “inbound” interest from schools, hospitals, manufacturers, and other verticals that makeup 50% of their business. “We’re on a rocket ride, mainly because the weapons issues are not going away,” says Peter Evans, CEO and Director at Xtract One. The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties, all correlated by an AI engine.  Providing early warning of violence ZeroEyes is another company focused on weapons detection. Their AI gun detection system works with video images to identify if someone is “brandishing” (carrying) a weapon. In other words, the system does not detect concealed weapons. Identifying someone carrying a weapon provides early warning of a possible violent act. Increased response with AI-enables images Images are identified by AI and sent to a monitoring centre where a human confirms the image before contacting first responders. Knowing the location of a shooter enables staff to lock entry points, move people to safety, and direct first responders. The company was founded to leverage existing camera views to stop mass shootings and gun violence by reducing response times. 

A pioneer in the access control sector since 1971, AMAG Technology is looking to the future and the next generation of products that will expand its services to customers. “In our vision, we have advanced approaches that will not only provide our partners with advanced technologies but also ones that are easier to install with tools to expand their services,” says David Sullivan, who was appointed President of the venerable access control company in September 2022. New challenges at AMAG Sullivan brings a new outlook to the AMAG business, a part of Allied Universal, and a new vision to lead the company into the future. We caught up with David Sullivan to discuss his new challenges at AMAG and the journey ahead as the company looks to the future. Q: How does your background inform your approach to leading AMAG? I believe that it helps me to define a vision for AMAG that will be unique and on the leading edge of our industry David Sullivan: With the exception of only a few short years, my career has been in access control. I have experience with several systems and have had the privilege to manage several successful access control companies. As a result, I bring a great deal of experience into my role at AMAG. I believe that it helps me to define a vision for AMAG that will be unique and on the leading edge of our industry. Q: How would you describe AMAG’s journey over the last several years and how do you see the future? Sullivan: Prior presidents of AMAG always shared their leadership vision and direction with senior leaders located in the United Kingdom. This had an impact on the full direction of the business, sometimes limiting its ultimate success. Before I became a part of AMAG, these senior leaders that were located in the UK retired, placing for the first time the full management responsibilities of the president. This has allowed me to integrate the business into a single team, with single objectives, and a single vision. We expect to begin to reveal this new vision in the coming weeks. We are excited about the future of AMAG and believe we will surprise the industry with our new products and approach in the coming months and years. Q: How important is it that a manufacturer provides both hardware and software solutions? How does AMAG’s approach (in general) differentiate it in the market? We can design the complete solution, providing functionality that others may find more difficult to accomplish Sullivan: Regardless of the manufacturer, we all provide hardware and software. An access control solution is not complete without both. Some of us choose to make our panels, and others do not. Those who are dependent on third-party suppliers are restricted to the developments and direction of that company, and while it might be perceived to be an open technology, it still is proprietary to the hardware manufacturer. AMAG has controlled its manufacturing of panels from day one. The result means that we can design the complete solution, providing functionality that others may find more difficult to accomplish. Q: How does the breadth of AMAG’s product suite provide advantages to customers and/or integrators? Sullivan: AMAG’s product portfolio is unique and provides the end user with an end-to-end identity management solution from one company. Our Control Room PSIM, Symmetry CONNECT Identity Management Solution, Symmetry Access Control, and Symmetry GUEST solutions all integrate to provide the user with a broad set of features and capabilities from a single provider. There is no finger-pointing when we come to support your system. We hold full responsibility for making it work and can quickly provide a resolution to any application difficulties the user may be experiencing. Q: How does AMAG address the divide between on-prem and cloud systems? How do you help customers make the transition and/or plan for the future? We are in the early stages of developing our next generation of access control in which we intend to provide on-prem Sullivan: In our current product portfolio, we have three products that are cloud-based. Our mobile credential platform (Symmetry Mobile), our visitor management solution (Symmetry GUEST), and our physical identity and access management solution (Symmetry CONNECT) are all offerings that operate in the cloud. We are in the early stages of developing our next generation of access control in which we intend to provide on-prem, web client, and cloud-based offerings. One of the primary objectives is to ensure that the large installed base of systems that are out there today will be able to migrate not only to our next generation but as well to the cloud if the client so desires. Q: What is AMAG’s approach to mobile credentialing? Sullivan: As an access control provider, adding Symmetry Mobile credentialing to our portfolio just made sense. We want our customers to have a forward-thinking solution with the opportunity to save money not only on the physical badges but the cost of printing and distributing badges. Mobile credentials can be easily issued and revoked remotely, reducing administrative overhead, and eliminating the need for physical inventory management. Organisations can centrally configure what devices are used and the read range for each type of device and operating system, thus providing flexibility. Symmetry Mobile offers a customised questionnaire that controls access and reduces liabilities. Q: What has surprised you the most in your first year or so leading AMAG? Not many companies are blessed with such a broad portfolio that is supported by a resource-rich company Sullivan: I wouldn’t say I was surprised by this as much as happy to see, but I would say that the quality of our people was a pleasant surprise. As well, the AMAG product offering is broad and has some unique elements. When coupled with the depth of the resources that we have in AMAG, I know that we are second to none. Not many companies are blessed with such a broad portfolio that is supported by a resource-rich company that has so many talented people. Q: Please describe your dealer channel, and how you are seeking to expand it. Sullivan: The AMAG products are sophisticated and typically are installed for higher-end applications. With this sophistication comes a need to be well able to install such a solution. We have a strong group of certified and loyal partners who help us to deliver these enterprise solutions. We desire to provide our existing partners with updated and competitive systems to offer to their end users. Q: What is the security industry’s (and/or AMAG’s) biggest challenge in the next five years? We need to find ways to provide both our channel partners and the customers with solutions that are easily integrated Sullivan: I believe that the advancements that we are seeing in technology provide our industry with the opportunity to truly change how security is provided to our collective customers. As we advance these solutions, we will need to do so responsibly and in a way that helps the channel’s abilities. We need to find ways to train our partners to both install and support these more complex solutions. At the same time, we need to find ways to provide both our channel partners and the customers with solutions that are easily integrated, moving away from proprietary closed systems to open and cohesive solutions. This will ensure that the users get the best, and most complete solutions. Q: What does the industry as a whole misunderstand about AMAG -- time to set the record straight! Sullivan: Well, I am not ready to openly share where we are heading. We are in the process of putting together some advanced approaches to how we will do business with our partners. We are focused on providing tools that will enhance their services to their customers, and with products that are leading edge. I can only state that all should keep their eyes on AMAG, because over the next few years, we are going to surprise some people, and more importantly make our loyal partners quite powerful.

When it comes to security cameras, the end user always wants more—more resolution, more artificial intelligence (AI), and more sensors. However, the cameras themselves do not change much from generation to generation; that is, they have the same power budgets, form factors and price. To achieve “more,” the systems-on-chips (SoCs) inside the video cameras must pack more features and integrate systems that would have been separate components in the past.  For an update on the latest capabilities of SoCs inside video cameras, we turned to Jérôme Gigot, Senior Director of Marketing for AIoT at Ambarella, a manufacturer of SOCs. AIoT refers to the artificial intelligence of things, the combination of AI and IoT. Author's quote “The AI performance on today’s cameras matches what was typically done on a server just a generation ago,” says Gigot. “And, doing AI on-camera provides the threefold benefits of being able to run algorithms on a higher-resolution input before the video is encoded and transferred to a server, with a faster response time, and with complete privacy.” Added features of the new SOC Ambarella expects the first cameras with the SoC to emerge on the market during early part of 2024 Ambarella’s latest System on Chip (SOC) is the CV72S, which provides 6× the AI performance of the previous generation and supports the newer transformer neural networks. Even with its extra features, the CV72S maintains the same power envelope as the previous-generation SoCs. The CV72S is now available, sampling is underway by camera manufacturers, and Ambarella expects the first cameras with the SoC to emerge on the market during the early part of 2024. Examples of the added features of the new SOC include image processing, video encoders, AI engines, de-warpers for fisheye lenses, general compute cores, along with functions such as processing multiple imagers on a single SoC, fusion among different types of sensors, and the list goes on. This article will summarise new AI capabilities based on information provided by Ambarella. AI inside the cameras Gigot says AI is by far the most in-demand feature of new security camera SoCs. Customers want to run the latest neural network architectures; run more of them in parallel to achieve more functions (e.g., identifying pedestrians while simultaneously flagging suspicious behavior); run them at higher resolutions in order to pick out objects that are farther away from the camera. And they want to do it all faster. Most AI tasks can be split between object detection, object recognition, segmentation and higher-level “scene understanding” types of functions, he says. The latest AI engines support transformer network architectures (versus currently used convolutional neural networks). With enough AI horsepower, all objects in a scene can be uniquely identified and classified with a set of attributes, tracked across time and space, and fed into higher-level AI algorithms that can detect and flag anomalies. However, everything depends on which scene is within the camera’s field of view. “It might be an easy task for a camera in an office corridor to track a person passing by every couple of minutes; while a ceiling camera in an airport might be looking at thousands of people, all constantly moving in different directions and carrying a wide variety of bags,” Gigot says. Changing the configuration of video systems Low-level AI number crunching would typically be done on camera (at the source of the data) Even with more computing capability inside the camera, central video servers still have their place in the overall AI deployment, as they can more easily aggregate and understand information across multiple cameras. Additionally, low-level AI number crunching would typically be done on camera (at the source of the data).  However, the increasing performance capabilities of transformer neural network AI inside the camera will reduce the need for a central video server over time. Even so, a server could still be used for higher-level decisions and to provide a representation of the world; along with a user interface for the user to make sense of all the data. Overall, AI-enabled security cameras with transformer network-based functionality will greatly reduce the use of central servers in security systems. This trend will contribute to a reduction in the greenhouse gases produced by data centres. These server farms consume a lot of energy, due to their power-hungry GPU and CPU chips, and those server processors also need to be cooled using air conditioning that emits additional greenhouse gases. New capabilities of transformer neural networks New kinds of AI architectures are being deployed inside cameras. Newer SoCs can accommodate the latest transformer neural networks (NNs), which now outperform currently used convolutional NNs for many vision tasks. Transformer neural networks require more AI processing power to run, compared to most convolutional NNs. Transformers are great for Natural Language Processing (NLP) as they have mechanisms to “make sense” of a seemingly random arrangement of words. Those same properties, when applied to video, make transformers very efficient at understanding the world in 3D. Transformer NNs require more AI processing power to run, compared to most convolutional NNs For example, imagine a multi-imager camera where an object needs to be tracked from one camera to the next. Transformer networks are also great at focussing their attention on specific parts of the scene—just as some words are more important than others in a sentence, some parts of a scene might be more significant from a security perspective.  “I believe that we are currently just scratching the surface of what can be done with transformer networks in video security applications,” says Gigot. The first use cases are mainly for object detection and recognition. However, research in neural networks is focussing on these new transformer architectures and their applications. Expanded use cases for multi-image and fisheye cameras For multi-image cameras, again, the strategy is “less is more.” For example, if you need to build a multi-imager with four 4K sensors, then, in essence, you need to have four cameras in one. That means you need four imaging pipelines, four encoders, four AI engines, and four sets of CPUs to run the higher-level software and streaming. Of course, for cost, size, and power reasons, it would be extremely inefficient to have four SoCs to do all this processing. Therefore, the latest SoCs for security need to integrate four times the performance of the last generation’s single-imager 4K cameras, in order to process four sensors on a single SoC with all the associated AI algorithms. And they need to do this within a reasonable size and power budget. The challenge is very similar for fisheye cameras, where the SoC needs to be able to accept very high-resolution sensors (i.e., 12MP, 16MP and higher), in order to be able to maintain high resolution after de-warping. Additionally, that same SoC must create all the virtual views needed to make one fisheye camera look like multiple physical cameras, and it has to do all of this while running the AI algorithms on every one of those virtual streams at high resolution. The power of ‘sensor fusion’ Sensor fusion is the ability to process multiple sensor types at the same time and correlate all that information Sensor fusion is the ability to process multiple sensor types at the same time (e.g., visual, radar, thermal and time of flight) and correlate all that information. Performing sensor fusion provides an understanding of the world that is greater than the information that could be obtained from any one sensor type in isolation. In terms of chip design, this means that SoCs must be able to interface with, and natively process, inputs from multiple sensor types.  Additionally, they must have the AI and CPU performance required to do either object-level fusion (i.e., matching the different objects identified through the different sensors), or even deep-level fusion. This deep fusion takes the raw data from each sensor and runs AI on that unprocessed data. The result is machine-level insights that are richer than those provided by systems that must first go through an intermediate object representation. In other words, deep fusion eliminates the information loss that comes from preprocessing each individual sensor’s data before fusing it with the data from other sensors, which is what happens in object-level fusion. Better image quality AI can be trained to dramatically improve the quality of images captured by camera sensors in low-light conditions, as well as high dynamic range (HDR) scenes with widely contrasting dark and light areas. Typical image sensors are very noisy at night, and AI algorithms can be trained to perform excellently at removing this noise to provide a clear colour picture—even down to 0.1 lux or below. This is called neural network-based image signal processing, or AISP for short. AI can be trained to perform all these functions with much better results than traditional video methods Achieving high image quality under difficult lighting conditions is always a balance among removing noise, not introducing excessive motion blur, and recovering colours. AI can be trained to perform all these functions with much better results than traditional video processing methods can achieve. A key point for video security is that these types of AI algorithms do not “create” data, they just remove noise and clean up the signal. This process allows AI to provide clearer video, even in challenging lighting conditions. The results are better footage for the humans monitoring video security systems, as well as better input for the AI algorithms analysing those systems, particularly at night and under high dynamic range conditions. A typical example would be a camera that needs to switch to night mode (black and white) when the environmental light falls below a certain lux level. By applying these specially trained AI algorithms, that same camera would be able to stay in colour mode and at full frame rate--even at night. This has many advantages, including the ability to see much farther than a typical external illuminator would normally allow, and reduced power consumption. ‘Straight to cloud’ architecture For the cameras themselves, going to the cloud or to a video management system (VMS) might seem like it doesn’t matter, as this is all just streaming video. However, the reality is more complex; especially for cameras going directly to the cloud. When cameras stream to the cloud, there is usually a mix of local, on-camera storage and streaming, in order to save on bandwidth and cloud storage costs. To accomplish this hybrid approach, multiple video-encoding qualities/resolutions are being produced and sent to different places at the same time; and the camera’s AI algorithms are constantly running to optimise bitrates and orchestrate those different video streams. The ability to support all these different streams, in parallel, and to encode them at the lowest bitrate possible, is usually guided by AI algorithms that are constantly analyzing the video feeds. These are just some of the key components needed to accommodate this “straight to cloud” architecture. Keeping cybersecurity top-of-mind Ambarella’s SoCs always implement the latest security mechanisms, both hardware and software Ambarella’s SoCs always implement the latest security mechanisms, both in hardware and software. They accomplish this through a mix of well-known security features, such as ARM trust zones and encryption algorithms, and also by adding another layer of proprietary mechanisms with things like dynamic random access memory (DRAM) scrambling and key management policies.  “We take these measures because cybersecurity is of utmost importance when you design an SoC targeted to go into millions of security cameras across the globe,” says Gigot. ‘Eyes of the world’ – and more brains Cameras are “the eyes of the world,” and visual sensors provide the largest portion of that information, by far, compared to other types of sensors. With AI, most security cameras now have a brain behind those eyes. As such, security cameras have the ability to morph from just a reactive and security-focused apparatus to a global sensing infrastructure that can do everything from regulating the AC in offices based on occupancy, to detecting forest fires before anyone sees them, to following weather and world events. AI is the essential ingredient for the innovation that is bringing all those new applications to life, and hopefully leading to a safer and better world.

World Trade Centre (WTC) Amsterdam is home to more than 300 companies. The commitment of its security team to providing a safe working environment in WTC’s fixed and flexible offices goes without saying. However, building managers wanted more from their access solution. More than just an office space, WTC Amsterdam has complementary onsite facilities, including childcare, a gym, physiotherapy clinic, bar/café, dry cleaning service and more. Modern digital solution Modern digital solutions would provide better oversight of movement around the building All its facilities must be cleaned and serviced regularly: they sought a more time-efficient way to manage the many contractors and suppliers who come and go every day. They also hoped a modern digital solution would provide better oversight of movement around the building, including usage data to improve maintenance scheduling. For convenience during installation and day-to-day management, they targeted a wire-free solution – for simpler, less disruptive switching of 1,000 doors from mechanical locks to digital access – and intuitive management, allowing for easy changing of individual access authorizations, even at the last minute. ASSA ABLOY’s smart key digital access system With all these criteria in mind, WTC Amsterdam managers decided on ASSA ABLOY’s smart key digital access system, eCLIQ. They upgraded doors from mechanical to digital access simply by swapping the existing cylinder for an eCLIQ device. Doors are unlocked by battery-powered user smart keys, with a typical battery lifespan of 10 years. “Providing these doors with wired access control would be a huge job and become costly. Instead, we opted for the eCLIQ solution,” explains Sander Borggreve, Facility Manager at WTC Amsterdam. Concrete improvements in operations Scheduling is further simplified by storing keys with a Traka key management system The ROI in terms of workflow benefits has been significant. “Granting temporary controlled access to third parties is very easy with the eCLIQ system. We can set access for a certain period of time, but we can also revoke it at any time,” says Sander. Scheduling is further simplified by storing keys with a Traka key management system. After removing a key from the cabinet, authorised team members enter it into the adjacent eCLIQ Wall Programming Device. In seconds, the key is issued with its fine-grained access rights – covering both door-by-door and time validity. eCLIQ system maintenance and operations With the eCLIQ system, WTC Amsterdam gained not only control but also insights into usage and user flows. This data now informs maintenance and operations, reducing the overall Total Cost of Ownership for the solution. “eCLIQ works very pleasantly in practice. My employees are very satisfied with how the keys work,” says Rutger Barendse of D&B The Facility Group, who provides security staff for WTC Amsterdam. “It is easy as pie!” adds Sander.

Tenerife Norte-Ciudad de La Laguna Airport has significantly improved its safety by installing state-of-the-art video technology from German manufacturer Dallmeier. The Panomera® multifocal sensor cameras are used for comprehensive monitoring of the movement area. A major hub for domestic flights Tenerife Norte-Ciudad de La Laguna Airport (TFN) is located about 10 kilometres west of the capital, Santa Cruz de Tenerife, in the municipality of San Cristóbal de La Laguna. It mainly handles domestic flights: connecting flights to the other Canary Islands, such as Gran Canaria or Lanzarote, as well as scheduled flights to the Spanish mainland. The main destination is Madrid-Barajas, with over one million passengers, followed by Barcelona, Seville, and Bilbao. Tender for detection, supervision, and recording The tender documents specified the installation of a monitoring and control system to detect To further increase safety at Tenerife Norte-Ciudad de La Laguna Airport and to improve airport operations, the entire movement area was to be covered. The tender documents specified the installation of a monitoring and control system to detect, supervise, and record operations in that area in high resolution. Installation sites as critical points The total area to be monitored is huge, with the runway (with the focus at both ends), apron, taxiways, and service roads adjacent to the apron. The main challenge was that it was not possible to place camera masts randomly on the movement area, so existing buildings had to be used as installation points. Simplified maintenance “We wanted to minimise the number of installation points and camera systems to avoid the need for additional infrastructure such as masts, cabling, communication interfaces, etc., and to simplify subsequent maintenance processes,” says Carlos Jesús Delgado Gómez, Head of the Director’s Office at TFN. “And, of course, airports have strict regulations for any type of installation, especially in the movement area. That’s why there were very limited options when it came to selecting installation points. Nevertheless, the desired area had to be monitored at the highest resolution and the recording always had to be at maximum resolution.” High-resolution coverage High-resolution coverage of large areas under these conditions could not be satisfactorily achieved High-resolution coverage of large areas under these conditions – a minimum number of installation points and camera systems – could not be satisfactorily achieved with conventional single-sensor cameras. Tenerife Norte-Ciudad de La Laguna Airport therefore decided to use Dallmeier’s patented Panomera® multifocal sensor technology. Maximum resolution at long distances By combining multiple lenses and sensors with different focal lengths in a single optical unit, multifocal sensor technology offers high resolution across the entire object space. This means that even distant objects can be captured clearly, and significantly fewer systems are required overall than with conventional single-sensor cameras. “We were able to install the Panomera® on existing building facades and roofs without any problems”, says Carlos Jesús Delgado Gómez. “No other camera system was able to cover such a large area with so few cameras and installation points at such a high resolution.” Increasing operational safety and optimising processes The installed video technology not only increases operational safety but also allows processes to be optimised and disputes to be resolved quickly and clearly. One of the areas monitored is the aprons, where aircraft park and are prepared for the next flight. Since every minute spent parking is money for the airport company, there are always disputes about who is responsible for delays and the resulting additional parking fees. Was the fuel truck there on time? Did the catering arrive on time? Damage management can now be carried out quickly and objectively thanks to clear video recordings. For example, did the damage occur while the aircraft was parked or docked, or was it already there? The advantage of multi-user capability Any number of operators can access the image at the same time, each zooming in on the area of interest In addition to its ability to cover large areas, multifocal sensor technology is characterised by its multi-user capability. Panomera® works like a virtual combination of any number of PTZ cameras with the key advantage that the operator moves virtually in the image, rather than moving the camera mechanically as with PTZ cameras.  As a result, any number of operators can access the image at the same time, each zooming in on the area of interest. Unlike conventional PTZ cameras, the entire image is always recorded. Bandwidth savings thanks to multicast capability As several users always need to access the live stream at the same time, the so-called multicast capability was also a decisive advantage of the Panomera®. Multicast capability allows data from a single source to be sent to multiple recipients simultaneously. This means that the video stream can be efficiently distributed to multiple devices or users without having to send the data multiple times. Multicast reduces network load and makes more efficient use of bandwidth. 3D simulation of the project, “CamCards” The entire project was precisely planned by Dallmeier with the help of a 3D simulation and pre-configured and tested in the company‘s own FAT Centre according to the customer‘s specifications. So-called CamCards, created by the Dallmeier 3D team, made the installation easier for the installer on site, as they show exactly where and at what angle the individual Panomera® cameras are to be mounted. Mountera® mounting system The Mountera® mounting system also proved its worth in practice, as Miguel Ángel Rodríguez Domínguez The Mountera® mounting system also proved its worth in practice, as Miguel Ángel Rodríguez Domínguez, project manager at installer Cobra Instalaciones y Servicios, Delegación Canarias, confirms, “The biggest challenge for us as installers was the high humidity and salt content due to the island location." "We therefore had to have bespoke, rust-proof, and robust masts and brackets made for the cameras. The actual installation of the Panomera® cameras with the Mountera® wall bracket and mast adapter was very easy.” Satisfied with the solution The video system has lived up to expectations and Tenerife North Airport is happy with its choice. Both the installer and the end customer are also satisfied with the support provided during the project. “We are very grateful for the support and solution-oriented assistance from Dallmeier Spain throughout the entire process, but especially during the implementation,” says Carlos Jesús Delgado Gómez. With the Dallmeier solution, consisting of a camera, recorder, and video management system, Tenerife Norte-Ciudad de La Laguna Airport is also well equipped for the future: The system is modular and can therefore be easily expanded or adapted to new challenges at any time.

The Buffalo and Erie County Naval & Military Park, in Buffalo, N.Y., has a clear mission based on four pillars: to honour all veterans, educate the public about the sacrifices made by those who serve, inspire a sense of patriotism and appreciation for those protecting Americans’ rights and freedoms, and preserve the artifacts entrusted to the Park’s care. Buffalo Park The Park regularly hosts events and takes visitors inside America’s military history with in-depth tours of decommissioned naval vessels, exhibits, and displays. The team’s goal is to highlight its monuments and artifacts while providing a welcoming and secure environment for visitors. A key challenge was the Park’s large open and unfenced grounds, allowing the public access to the facilities at any time of the day or night. Challenge Provide a welcoming and secure environment for visitors and deter criminal activity within the park. Achieve 360° coverage across all interior and exterior areas without using cables, which would have made the project cost-prohibitive. Design a wireless surveillance system to cover the park’s large areas of open ground. Surveillance system installation “We had begun to notice an increased rate of delinquent incidents happening during the day and off hours, including graffiti placed on the artifacts and monuments,” said Paul Marzello, Sr., President & CEO, Buffalo and Erie County Naval & Military Park. The Park engaged Mario Rodriguez, president of Forseti Protection Group, and Erik Schiefer, account executive at Seibold Security, to design and install a surveillance system based on Hanwha Vision’s multi-directional and AI-equipped cameras. “When we did our research, we found that Hanwha Vision certainly was a pioneer in the industry,” said Marzello. Factors to consider From a risk and public safety perspective, the goal from the start was to maintain an open and welcoming environment “We conducted a site survey, considering the line of sight, the cameras’ capabilities, the density of groups of visitors and where they tend to gravitate, and criminal history in the Park,” said Bill Abbott, Director of Operations, Buffalo and Erie County Naval & Military Park. “Those were all factors in how we determined the layout. We wanted to make sure that we had the right coverage.” From a risk and public safety perspective, the goal from the start was maintaining an open and welcoming environment while keeping public safety top-of-mind. Solution Install a Hanwha Vision surveillance system comprising multidirectional and AI cameras. 4K multi-sensor cameras Schiefer has extensive experience with Hanwha cameras from previous projects. “Their new 4K multi-sensor cameras are first class and as far as 360° coverage, with the ability to monitor several areas, Hanwha was the first choice,” he said. The ability to view 360° coverage from one camera that essentially is divided into multiple sectors was significant. “That gives us full visibility and lets us be open and welcoming while keeping out of the public’s way without being imposing or intimidating,” Rodriguez said. Ease of playback Schiefer added that one key benefit of using the Hanwha 360° cameras to cover such a large area Schiefer added that one key benefit of using the Hanwha 360° cameras to cover such a large area is the ease of playing back footage and monitoring activity after the fact. “They are broken out into four sensors, so you don’t necessarily have to go back and look through a large amount of footage,” he said. “You can pick the area you're looking for, go directly to that sensor within the camera that we have in that area, and you can pull footage much easier that way.” Cable cost and distance One challenge the team encountered during the design phase was running a cable for a project of this scale. “The cost to run buried cable at such long distances with switches would have rendered this project almost completely impossible,” Schiefer said. “We incorporated wireless network cards into the poles around the park and all the cameras feed directly back to the Hanwha NVR without using any sort of cabling.” NDAA compliant solutions The Park’s priorities included the use of National Defense Authorization Act (NDAA) compliant solutions and having more streamlined communication with law enforcement. “We wanted to make sure that the cameras themselves were secure,” said Abbott. “The cameras also needed to be used to positively identify someone who had done something, either damage or acts of violence. In the past, we could not effectively supply law enforcement with usable information to identify a suspect." Use of AI in cameras The Hanwha cameras’ use of AI plays a key role in delivering those capabilities "We've now changed that with the quality of cameras that we're using. We can share footage and data to produce an outcome that's satisfying to everybody as far as finding a culprit and holding them accountable." The Hanwha cameras’ use of AI plays a key role in delivering those capabilities. “You can use key identifiers, whether it's the colour of someone's shirt, if they're wearing a backpack, or there's some physical feature that we can then go through and locate that person through the system,” Abbott said. Sense of security “We absolutely would see an increase in the value and number of cameras that we use,” said Abbott. Marzello added, “From an operations standpoint, we feel a greater sense of security knowing the cameras are there and will help us identify activities that we can hopefully prevent. This system meets our needs today and will also be able to grow with us.” Results Ability to effectively monitor all park areas and more effective forensic searches. Reduction in on-premise incidents. Streamlined collaboration with law enforcement agencies.

With the market constantly demanding security changes, Anviz has taken a bold step forward with the launch of the M7 Palm—a groundbreaking smart biometric access control terminal that harnesses the power of palm vein recognition technology. As the need for intelligence and security in building spaces continues to evolve, the demand for more compatible yet user-friendly access control solutions has never been stronger. The M7 Palm represents our answer to this challenge, offering a unique blend of advanced palm vein recognition technology and practical functionality. With Palm Vein, the M7 Palm rejects all threats and provides absolute security for peace of mind. It is also adapted to all conditions without being affected by external factors. From concept to reality Understanding that real-world performance is the true measure of any security solution, Anviz initiated a comprehensive customer programme shortly after the M7 Palm's development. The process began with an engaging webinar series, where potential partners and customers got their first glimpse of the technology. During these sessions, Anviz not only demonstrated the M7 Palm's capabilities but also discussed specific implementation scenarios and potential use cases with the partners.  Regular remote support sessions Through regular remote support sessions, Anviz helped partners optimise their usage processes Following the webinars, selected partners received M7 Palm prototypes for hands-on usage. The technical team provided detailed installation guidance and used protocols, ensuring that partners could effectively evaluate the system in their specific environments. Through regular remote support sessions, Anviz helped partners optimise their usage processes to gather the most valuable insights about the M7 Palm's performance across different settings and user groups.  Partnership spotlight: Portenntum's vision for the future  Among the valued testing partners, Portenntum has emerged as a particularly enthusiastic advocate for palm vein technology. As a security solutions provider in Latin America, Portenntum brings years of expertise in implementing cutting-edge access control systems. Their thorough usage approach, including detailed video documentation of user interactions, has provided invaluable insights into real-world usage scenarios.  Security with convenience "The future of access control lies in technologies that combine security with convenience," notes the Portenntum team. Their forward-thinking approach and willingness to explore new solutions make them an ideal partner in refining the M7 Palm's capabilities. Through their extensive client network, they've helped us understand how palm vein technology can address various security challenges across different industries.  Voice of users: real-world experiences  Their hands-on experience with the M7 Palm has revealed both immediate strengths and opportunities Anviz's comprehensive customer programme has brought valuable insights from multiple partners, including Portenntum, SIASA, and JM SS SRL. Their hands-on experience with the M7 Palm has revealed both immediate strengths and opportunities for enhancement.  Success stories in daily use  Portenntum's usage team highlighted one of the system's key strengths, "In the second stage, when identifying once the palm was already registered, the process was very fast, even putting the palm in different positions." This flexibility in daily use demonstrates the M7 Palm's practical value in real-world applications.  User-friendly SIASA's comprehensive usage, which involved enrolling their entire team, found the system "quite user-friendly." This broad-based usage provided valuable insights into how different users interact with the technology. JM SS SRL's implementation showed promising initial results, with the report that "all the personnel could register their palms to perfection" during the first phase of usage.  Making palm recognition more intuitive  Its user manual includes clear, step-by-step guidance for optimal palm positioning Based on SIASA's feedback, Anviz recognised an opportunity to make the palm positioning process more user-friendly. Its user manual includes clear, step-by-step guidance for optimal palm positioning.  These instructions will help users quickly master the correct positioning technique, ensuring a smooth and efficient authentication process right from the start.  Looking ahead: Heading the biometric revolution  As Anviz prepares to roll out the M7 Palm more widely, they are already incorporating the insights gained from the customer programme into product improvements. The development team is working on enhanced user guidance systems, refined recognition algorithms, and comprehensive documentation to ensure smooth implementation for future users.  Operational efficiency The feedback suggests that palm vein technology could become a new benchmark in biometric security Industry pioneers among its partners have highlighted the M7 Palm's potential to transform access control standards, particularly in environments requiring high security and operational efficiency. Their feedback suggests that palm vein technology could become a new benchmark in biometric security solutions.  Biometric access control The M7 Palm represents more than just a new product – it begins a new chapter in biometric access control. By combining cutting-edge palm vein recognition technology with real-world usability insights, Anviz is positioning itself at the forefront of the next generation of security solutions.  This journey with the M7 Palm reinforces its commitment to innovation in the security industry. As Anviz continues to gather feedback and refine its technology, they are not just developing a product – they are helping shape the future of access control, one palm scan at a time.

Nestled in the scenic countryside near Umberleigh, Northcote Manor Country House Hotel & Spa combines award-winning accommodation, fine dining, and a tranquil spa. This 18th-century country house is devoted to providing elegance and security for its guests. Partnering with local locksmith experts, Keyhole Surgery upgraded its security management by installing a Mul-T-Lock MTL™300 master key suite. MTL™300 master key system Mul-T-Lock’s MTL™300 master key system offers ideal security for Northcote Manor’s 16 guest rooms. The suite enhances safety across the hotel, giving management precise control over key access while ensuring guests' peace of mind. Richie Herkes, General Manager of Northcote Manor Country House Hotel & Spa, commented, “At our beautiful Georgian manor, dating back to Tudor times, we’re committed to providing our guests with a serene and secure environment.  We trusted David to deliver an upgrade to our room security’s existing system that could accommodate." Additional security layer With the Mul-T-Lock MTL™300 master key suite, management can establish a hierarchical access structure "He recommended the Mul-T-Lock MTL™300 master key suite as a secure yet discreet access management across all rooms and common areas, improving our operations without compromising style.” With the Mul-T-Lock MTL™300 master key suite, management can establish a hierarchical access structure, ensuring only those with the appropriate permissions can enter restricted room areas at any given time. The capability to manage multiple permission levels adds a critical layer of security, minimising unauthorised access and enhancing operational efficiency. Easy installation improves overall management David Pearcy of Keyhole Surgery explained why the MTL™300 was the ideal choice for the upgrade, “For a distinguished property like Northcote Manor, it was essential to implement a high-security solution that wouldn’t interfere with the building’s stunning historic appeal." "The Mul-T-Lock MTL™300 suite provides the right balance with a cylinder design that is easy to install on existing doors. The master key system allows staff to access essential areas quickly and efficiently, reducing the need for multiple keys and improving overall management.” Secure and flexible access management system The Mul-T-Lock MTL™300 master key suite minimises keys in operation for Northcote Manor The Mul-T-Lock MTL™300 master key suite minimises keys in operation for Northcote Manor, while maintaining a secure, flexible, and efficient access management system specifically designed to give authorised personnel-controlled access to the hotel’s rooms and facilities. Ian Thresher, Mul-T-Lock regional sales manager for the South-West, shared his thoughts on the partnership, “Northcote Manor’s decision to work with Keyhole Surgery as an established Mul-T-Lock authorised dealer and to implement the MTL™300 master key suite reflects a forward-thinking approach to hospitality security." Precise security management "MTL™300 offers an elegant, streamlined solution that aligns perfectly with the hotel’s dedication to both guest comfort and operational excellence." "By reducing key clutter and enabling precise security management, this system helps Northcote Manor retain its renowned beauty and charm safely for many, many years to come.”

The Four Seasons Hotel Sydney Energy Efficiency Upgrade (BOOT Scheme) comprised the upgrade of the hotel’s mechanical plant room that dated back to 1981 – when the landmark hotel was built – with modern, energy-efficient equipment and systems delivered via a ‘Build, Own, Operate and Transfer’ (BOOT) scheme. EQUANS designed, built, and now own the upgraded plant room, which they will operate and maintain for 12 years. At the end of the term, the client will obtain ownership of a well-maintained, optimised plant room. Guaranteed energy savings The solution comprises the design and delivery of a facility upgrade, ongoing operation with full equipment warranty, delivering 100% operational availability and guaranteed energy savings to the client. 2 x 900kW Quantum Chillers utilising magnetic bearing, oil-free Turbocor compressors Heat recovery from the chillers via the condenser water loop 2 x Rendamax fully condensing boilers for Heating Hot Water and Domestic Hot Water, controlled at independent set points for maximum efficiency Kamstrup Ultrasonic Thermal Energy Metres to monitor, control and measure the hotel’s secondary energy demand and consumption Existing fibreglass cooling towers were refurbished with all-new fill and fans Side stream filtration was installed on the condenser water system to minimise the amount of chemicals required The entire building BMS was upgraded including central plant optimisation and energy management system Energy management system The two chillers were reportedly the world’s first magnetic bearing screw chillers of this capacity and length to be loaded via a goods lift, saving a huge cost for cranage in Sydney’s CBD. The innovative chiller design allowed the evaporator and condenser vessels to be transported in the lift, without the need for split vessels, removing the risk of costly repairs for leaking gaskets during the life of the chillers. Results indicate a saving of 23% in electricity within the first two months of operation, which is expected to increase to 26% per annum once system optimisation is complete.

While technology like cameras, alarms, and access control systems are crucial components, they are only as effective as the people who use and manage them and the systems that deploy them. When installing physical security systems, the focus should be on the holistic operation of the system rather than the functioning of individual components. However, in the end, overlooking critical factors can undermine the totality of system performance. We asked this week's Expert Panel Roundtable: What is the most overlooked factor when installing physical security systems?

There is no shortage of threats facing security professionals, including some that are new and emerging. Understanding various new threats allows individuals and organisations to take proactive steps to protect themselves, but the first step is to identify what those threats are. Early detection of threats can minimise the impact of a successful attack, whatever the vulnerability at issue. We asked this week’s Expert Panel Roundtable: What new and emerging threats will physical security professionals need to be prepared for in the future?

College campuses are meant to be places of learning, growth, and community. Fostering such an environment requires the deployment of policies and technologies that ensure safety and security. Considering the growing role of security technology in the higher education market, we asked this week’s Expert Panel Roundtable: What are the new applications for security technology in the college and university markets?