Public sector security

Genetec Inc., a technology provider of unified security, public safety, operations, and business intelligence solutions, announced that the New Brighton Department of Public Safety in Minnesota has digitised its evidence management processes with Genetec Clearance™. Home to 24,000 residents, New Brighton is a nature lover’s hub with 13 parks, an executive golf course, and bordering beautiful Rice Creek. To protect this family-friendly suburb, the city takes a technology-forward approach to its public safety initiatives. i-PRO body-worn and in-car camera They use the CentralSquare RMS and computer-aided dispatch (CAD) to manage 911 calls, first-responder dispatch, and incident response while streamlining information-sharing with other police departments. They also modernised their surveillance technology to include i-PRO body-worn and in-car camera systems, which are synched to capture high-resolution video of situations in progress. In addition to RMS data and mobile video, in the course of investigations, the department collects cellphone and doorbell footage, audio recordings, and more. Cloud-based public safety technology Trevor Hamdorf, New Brighton Deputy Director of Public Safety, said, “We’ve gained a lot from this solution." "We want to share what we’ve learned with other agencies and help them achieve these efficiencies, too. From a time, resources, and safety perspective, there’s great value in this cloud-based public safety technology." Managing evidence more effectively The department has digitised its evidence management process with Genetec Clearance Storing and sharing a fast-growing amount of data became more complex and time-consuming. More than 1,000 digital media requests are received per year, and each one takes department records staff an hour or more to burn onto DVDs. To give time back to those resources, the department has digitised its evidence management process with Genetec Clearance. Genetec Clearance As it integrates seamlessly with the CentralSquare RMS and i-PRO cameras, Genetec Clearance delivers a comprehensive public safety solution that streamlines processes for everyone from dispatch operators to police officers and records staff. This saves significant hours by automating manual processes from dispatch through evidence management.  Data safety Ensuring evidentiary integrity is particularly important for criminal cases and discoveries Additionally, since Clearance is web-based, officers can access information from anywhere. Being able to set user permissions for viewing, downloading, and exporting evidence within Clearance allows the New Brighton DPS to further protect and compartmentalise data. Ensuring evidentiary integrity is particularly important for criminal cases and discoveries. With all data stored in the cloud and protected by built-in security features in Clearance and their Microsoft Azure Government cloud, the New Brighton DPS is assured data is safe, and privacy is protected. Clearance camera registry feature Using the Clearance camera registry feature, New Brighton DPS has also started collaborating with other organisations. With the Minnesota Department of Transportation (MnDOT), for example, interstate cameras are linked on a city map with Clearance. Should an incident occur, they can quickly locate nearby cameras and send MnDOT a video evidence request, all from the DEMS.

Sepura, has announced that it has shipped its 3,000,000th TETRA radio terminal. The product shipped is the SC21, one of Sepura’s most popular models of small hand-portable smart radio. Since its launch, the SC21 has proven extremely popular with public safety organisations across the globe. To mark this important milestone, Steve Barber, Sepura’s CEO, presented a specially designed commemorative trophy of the SC21 to Sepura partner - Jomtel Comunicaciones at the Critical Communications Word event held in Dubai, UAE. Supply of TETRA solutions Steve Barber stated, "We are extremely proud to deliver our 3,000,000th TETRA radio and it reinforces our position as a world pioneer in the supply of TETRA solutions to public safety and commercial organisations. We are delighted to deliver this to our long-standing partner Jomtel, who are a valued part of the Sepura team and invaluable to implementing our TETRA solutions in Mexico." Jorge Morera Angulo, CEO at Jomtel, commented: "We are honoured that Sepura’s exclusive 3,000,000th TETRA radio terminal has been delivered to Jomtel for our customers in Mexico. There is an increasingly strong demand for the proven TETRA technology. We look forward to continuing our strategic partnership with Sepura in the years to come." Demand for TETRA technology Steve Barber continues: "At Sepura we are seeing increasing demand for TETRA technology and will continue to invest in our TETRA solutions, as well as the latest broadband technologies to support customer migration strategies, such as our recently launched SCL3 Broadband hand portable device."

RiverSafe, an Application Security, DevOps, and Cyber Security professional services provider, has partnered with Checkmarx, the industry pioneer in cloud-native application security for the enterprise, to help organisations fortify their security landscape amid rising global threats. Open-source vulnerabilities A recent report unveiled concerning statistics. 84 percent of codebases contain open-source vulnerabilities, with 91 percent featuring outdated components, demanding heightened security throughout the software development life cycle. On average, open-source components make up 73 percent of total code across industries, posing substantial risks. Underfunded and Under-Reported report Security concerns for businesses pinpointing a critical threat, insufficient investment in essential tools Furthermore, RiverSafe's recent Underfunded and Under-Reported report highlighted escalating security concerns for businesses pinpointing a critical threat, insufficient investment in essential tools, ranking second only to artificial intelligence (AI).  On the whole, there is great concern among CISOs and their security teams regarding their organisation’s application usage. Software Development Life Cycle While security remains a top priority for CISOs, developers are under increasing pressure to deliver products faster, which can cause friction between agility and security.  This partnership, built with developers in mind, will combine the powerful capabilities of the Checkmarx platform with RiverSafe’s Application Security expertise, ensuring that security is integrated throughout the Software Development Life Cycle (SDLC), enabling developers to create more secure products without slowing down the development process. Security-first approach Oseloka Obiora, CTO and Co-Founder of RiverSafe, commented, “At RiverSafe, we understand the challenges organisations face in AppSec, especially amidst the ever-evolving threat landscape." "That's why we adopt a security-first approach to software development. By partnering with Checkmarx, we empower enterprise businesses to innovate confidently." Code to cloud applications This partnership not only enhances visibility and control over coding environments" “Our collaboration seamlessly integrates threat intelligence into the software development lifecycle, ensuring that security vulnerabilities are identified and addressed proactively," concluded Obiora. Yigal Elstein, Chief Revenue Officer at Checkmarx, said, “SAST and source code analysis (SCA) is not enough to secure cloud-native applications. In the age of digital transformation, it’s imperative to provide the enterprise with robust, consolidated application security solutions from code to cloud." Visibility and control "Teaming up with RiverSafe, with their unparalleled expertise across cyber, application security, and DevOps, provides important context and threat intelligence to our customers." "This partnership not only enhances visibility and control over coding environments but also empowers security and development teams to prioritise critical vulnerabilities effectively with a superior developer experience.”

The Entrust Cybersecurity Institute released survey findings on the state of Zero Trust adoption and encryption in 2024. Entrust’s eighteenth annual study conducted by the Ponemon Institute reveals that the risk of a cyber breach is the number one global driver for Zero Trust strategy implementation.  Zero Trust security practice “With the rise of costly breaches and AI-generated deepfakes, synthetic identity fraud, ransomware gangs, and cyber warfare, the threat landscape is intensifying at an alarming rate," said Samantha Mabey, Director of Solutions Marketing at Entrust. “This means that implementing a Zero Trust security practice is an urgent business imperative and the security of organisations' and their customers’ data, networks, and identities depends on it.” 2024 State of Zero Trust & Encryption Study 41% of respondents prioritise security investments to reduce the risks of data breaches or other security incidents The 2024 State of Zero Trust & Encryption Study surveyed 4,052 IT and IT security practitioners across the U.S., UK, Canada, Germany, Australia and New Zealand, Japan, Singapore, and the Middle East. The survey shows that people are more motivated to invest in security to prevent data breaches, rather than just to follow regulations. While in the past, compliance was the main reason for security investments, 41% of respondents prioritise security investments to reduce the risks of data breaches or other security incidents. This marks a significant change in attitudes toward why organisations invest in security. Key findings  Rising rates of cyber breaches are driving Zero Trust adoption: Two-thirds of organisations list cyber-risk concerns as the most important drivers for implementing a Zero Trust strategy. The pattern is even more pronounced in the U.S., with 50% of organisations citing cyber breach risk and 29% reporting the expanding attack surface for a combined total of 79% Senior leadership support for Zero Trust is increasing, but skills and budget aren’t keeping pace: Despite 60% of organisations reporting significant senior leadership support for Zero Trust, a lack of skills and budget are still cited as the biggest roadblocks to implementing these frameworks, highlighting a discrepancy between support and resource allocation. Zero Trust adoption is exploding, but lagging in the West: While 62% of organisations have begun their own Zero Trust journey, only 48% of U.S. organisations have, raising a concern that Western entities know they have a problem but are unable to adopt Zero Trust, leaving them vulnerable to cyber threats. Good cyber hygiene alone can’t safeguard against all threats: 46% of respondents cited hackers exposing sensitive or confidential data as their top security concern, followed by system or process malfunctions and unmanaged certificates. For the first time in the past eight years, organisations did not rank employee mistakes as a top security threat. People, skills, and ownership remain painful hurdles for CISOs to achieve effective credential management: 50% of respondents identified a shortage of skilled personnel, 47% highlighted the absence of clear ownership, and 46% pointed to inadequate staffing as the primary reasons for the challenges associated with credential management.

Global AI Industry Ecosystem Association, Deep Knowledge Group, in collaboration with Tom Giffard, a distinguished member of the Welsh Parliament, has launched the AI in Wales platform and report, offering a unique overview of the developing AI industry including profiles, mindmaps, and databases of 50 companies, 40 investors, and 5 hubs.  This initiative aims to highlight Wales' unique contributions to the field of AI and position the country as a frontrunner in technological innovation and advancement. AI landscape in Wales Mr. Giffard expressed his enthusiasm about the collaboration, stating, “I welcome the launch of Deep Knowledge Group’s report into the AI landscape in Wales." "The report outlines the potential advantages of AI technology in our Welsh economy and the opportunities a strong AI ecosystem could offer with encouraging analysis of the current landscape whilst carefully considering future challenges.” Sustainable development Dmitry Kaminskiy, General Partner of Deep Knowledge Group, emphasised the significance of the collaboration, stating, "As firm believers in the transformative potential of AI, we are proud to collaborate with Welsh Parliament Member Tom Giffard on the 'AI in Wales' initiative." "This tie-up underscores our shared vision of harnessing AI technologies to empower communities, drive economic prosperity, and foster sustainable development. Together, we are poised to unlock new opportunities and shape the future of AI in Wales and beyond." Deep Knowledge Group AI holds the potential to unlock new opportunities and propel Wales into a prosperous future Deep Knowledge Group is a consortium of commercial and non-profit organisations active on multiple fronts in the realm of DeepTech and Frontier Technologies (AI, Longevity, FinTech, GovTech, InvestTech), ranging from scientific research to investment, entrepreneurship, analytics, media, philanthropy and more.  With a steadfast focus on showcasing the positive impact of AI in Wales, this collaboration emphasises the multitude of benefits that AI technologies bring to the region. From revolutionising healthcare and education to enhancing environmental sustainability and driving efficiencies across industries, AI holds the potential to unlock new opportunities and propel Wales into a prosperous future. Cross-sector collaboration and knowledge exchange One of the key objectives of "AI in Wales" is to catalyse cross-sector collaboration and knowledge exchange to address pressing societal challenges. By bringing together stakeholders from government, academia, industry, and civil society, the initiative seeks to leverage AI-driven solutions to tackle issues such as climate change, healthcare disparities, and digital inclusion. Through collaborative research projects, innovation hubs, and public-private partnerships, "AI in Wales" aims to foster a culture of innovation and problem-solving, positioning Wales as a global pioneer in responsible AI deployment and ethical AI governance. A global hub Wales is poised to capitalise on the immense opportunities offered by the AI revolution AI Industry in Wales aligns with the Welsh Government's strategic vision to build a thriving digital economy and position Wales as a global hub for technology and innovation. By investing in AI talent development, infrastructure, and research initiatives, Wales is poised to capitalise on the immense opportunities offered by the AI revolution and drive sustainable economic growth for years to come. Key takeaways Welsh AI Ecosystem's Growth: Wales is witnessing a notable evolution in its AI ecosystem, with significant advancements in both the private and public sectors, notably in healthcare and technology. AI's Economic Impact: AI presents a substantial opportunity for economic revitalisation in Wales, especially in advanced manufacturing, digital health, and fintech sectors, aligning with global trends towards digitalisation. Engagement and Education: Addressing the gap in AI engagement, particularly among SMEs and in the public sector, is imperative. Targeted awareness and educational programmes can demystify AI and demonstrate its practical benefits. Policy and Governance Evolution: 2024 marks significant strides in AI policy development, focusing on skills, partnerships, and digital platforms. The Welsh Government's updated strategies emphasise user-centric digital services and partnership-driven innovation in AI. Sector-Specific AI Applications: AI's potential spans diverse sectors in Wales, from healthcare to finance. Its integration is revolutionising workflows, enhancing productivity, and fostering new business models. Opportunities for Strategic Collaboration: The development of AI in Wales depends on the cooperative efforts of businesses, government, and educational institutions, highlighting the need for cross-sector collaboration and co-creation. As the inaugural "AI in Wales" initiative unfolds, Deep Knowledge Group and Tom Giffard look forward to engaging with stakeholders across academia, industry, and government to foster collaboration, drive innovation, and realise the full potential of AI in Wales and beyond.

Genetec Inc., a pioneering technology provider of unified security, public safety, operations, and business intelligence solutions, announced the opening of several new R&D hubs and experience centres, and the expansion of several offices around the world. New R&D hubs Underscoring its commitment to innovation, Genetec is expanding its global footprint with the establishment and expansion of new research and development hubs in strategic locations worldwide. Located in Vienna (Austria), Krakow (Poland), and Orléans (France), these R&D centres will complement the company's existing Montréal-based campus and its other R&D centres in Québec City and Sherbrooke (Canada), Paris (France), and Bruges (Belgium). Genetec is growing its global print with the place and expansion of new research and development “These new offices serve as innovation hubs, fostering collaboration amongst our developers as they build the forward-thinking technology that Genetec is known for. Our newest R&D centres will bolster existing initiatives and new capabilities such as intelligent automation,” said Christian Morin, Vice President of Product Engineering, Genetec Inc. “Not surprisingly, to meet the growing demand for Genetec innovation, we've grown our R&D team by 50% in the past five years." New experience centres and office expansions Genetec has also recently opened three new state-of-the-art Experience Centres in Washington D.C. (USA), Sydney (Australia), and Dubai (UAE), in addition to its existing flagship Experience Centres in Montréal (Canada), Paris (France), the City of London (UK), Singapore, and Mexico City (Mexico).  The company has also significantly expanded its offices in London, Paris, Vienna, and São Paulo Genetec also continues to grow its Montréal headquarters campus, recently adding over 100,000 square feet – including two subsidised bistros for its Montréal-based employees. The company has also significantly expanded its offices in London, Paris, Vienna, and São Paulo (Brazil). Demand for Genetec solutions “By launching new experience centres and offices in these strategic locations, we're not just expanding our global presence; we're scaling to meet the increasing demand for Genetec solutions across the globe. Our goal is to provide customers, channel partners, and prospects a hands-on encounter with our innovative technology, and an unforgettable brand experience," said Michel Chalouhi, Vice President of Global Sales, Genetec Inc. Since 2020, the company has grown its total headcount by 52% and currently has over 2,100 employees located in 20 offices across four continents. As part of its ongoing efforts to accommodate its organic growth, the company is currently recruiting to fill over 80 new positions, including over 30 openings in R&D across the Americas, Europe, the Middle East, and Asia Pacific regions.

Changing customer needs can make specifying an alarm system that will continue to deliver in the long term a challenge. However, the latest modular alarm solutions provide the opportunity to build a more individualised system from the outset, as well as offering the ability to up-scale in the future without causing disruption. Martin Wilson, North EMEA Regional Director at Resideo, looks at how alarm specialists can use this style of solution to both benefit customers and build their own business opportunities. Holistic sense of home security In a survey of 1,000 homeowners undertaken by Resideo, the results revealed that, although deterring burglary was still a top priority, consumers were moving to a more holistic sense of home security, wanting to bring convenience, and property and life safety, into the mix. An alarm system no longer needs to function on one level, alerting only to a break-in taking place Indeed, an alarm system no longer needs to function on one level, alerting only to a break-in taking place. The latest modular alarm systems offer the flexibility to create a scalable security and life safety platform for homes and small businesses, as well as giving installers the ability to suggest future update options that can be added as and when budget or requirement allows.  Valuable up-scales Finding an alarm that can be scaled over time has the obvious business benefit of ensuring it is easy to revisit and add to as customers naturally expand their existing security. With many modular designs connected via WiFi, this not only means installers can opt for the right mix of sensor options from the get-go but also that any additions can be connected to the panel and system with ease. Many control hubs have winning features in their own right. The ProSeries security panel by Resideo, for instance, has an intuitive touchscreen, easy-to-read, full-colour display to reduce false alarms, plus a built-in camera, speaker and microphone, intuitive icons and even five-day weather alerts. The ProSeries security panel by Resideo has an intuitive touchscreen Natural up-scale opportunities For instance, for those in a property prone to flooding, a flood sensor may be a worthwhile addition For the installer, it has a plug-in power connection, trouble-shooting videos and end-user replaceable batteries to reduce unnecessary callouts. However, to build a scalable system, this needs to be coupled with the right, flexible solutions to tackle customer concerns. Taking the time to find out what is important to the end user is vital here and can lead to natural up-scale opportunities. For instance, for those in a property prone to flooding, a flood sensor may be a worthwhile addition. Similarly, a panic button and even medical transmitters may be of benefit to others. All this, as well as other options, such as glass break detectors, door and window sensors and indoor and outdoor MotionViewers™, are available within the ProSeries range, and can be updated or added to an installation as needed or as a property grows with minimum disruption.  Adding life safety The ability to propose an alarm system that can bring together alerts for different threats – for both the home and life – under one platform, also has real appeal. Indeed, in a survey of 1,000 homeowners undertaken on behalf of Resideo, a system’s ability to alert to the dangers presented by fire and CO was mentioned as an important part of the decision-making process by 41% of participants. For many, this increased awareness may stem from the many regulation updates regarding smoke and carbon monoxide (CO) alarms that took place in 2022. In Scotland, for instance, carbon monoxide detectors were required to be fitted in any room with a carbon-fuelled appliance in all homes, rented or owned. Social housing properties In England, smoke and carbon monoxide alarms were required in all social housing properties In England, from the 1st of October 2002, smoke and carbon monoxide alarms were required in all social housing properties, with carbon monoxide alarms now mandatory in the private rented sector. Wales followed suit in December for rented accommodation.  The new guidance for England and Wales requires at least one smoke alarm to be installed on each storey of a property, to help alert to domestic fires more quickly, ensuring a quicker evacuation and reduced risk of fatality. For professionals, systems such as ProSeries, can be connected to a series of smoke and carbon monoxide detectors, in a ‘one-go-all-go’ setup that means the alarm will go off if one of these threats are identified.  Smart and connected benefits The total Connect 2.0 app gives ProSeries end-users the ability to view and control the security platform remotely. The Resideo Pro app currently gives installers the ability to view the system and connect to the central monitoring system. The platform also supports home automation as it works with Zwave devices. The platform also supports home automation as it works with Z-wave devices. The platform also supports home automation as it works with Z-wave devices There are also extra benefits for alarm professionals too. The AlarmNet 360™platform on which ProSeries is configured gives greater insight to improve business operations, increase efficiency and deliver insights on accounts to identify additional upsell opportunities and ongoing services. Providing the ability to remotely diagnose brings valuable time-saving options and avoids unnecessary callouts. It also means the ProSeries panel and peripherals programming can be accessed anytime, anywhere, using the cloud, allowing ease of programming, troubleshooting and account management on the go. Needs and future possibilities Changing a complete alarm system to apply new functions is never going to feature highly with the end user, nor does it work where longevity and sustainability is concerned. Having the ability to build a modular system and add to this as needed, whether this is at a property or a small business, provides benefits for both customers and professionals when it comes to meeting immediate needs and future possibilities. Add connectivity and remote access to this and you have a platform that can help streamline business operations, putting professionals more in touch with customers, and helping to spot future opportunities.

The average business owner or investor has some kind of security precaution in place, especially in the after-hours when there are fewer deterrents to inhibit criminal activity. Security guards, video surveillance systems, motion sensor lights, or even just fake cameras placed around the property are some of the common options people choose.  Future of overnight security Smart business owners are starting to realise, however, that some of these traditional security measures are becoming antiquated and no longer cutting. The now and future of overnight security is in remote guarding. Pioneered by companies like Los Angeles-based Elite Interactive Solutions, which was founded back in 2007, remote guarding is revolutionising the overnight security business. Minimising criminal activity Remote guarding is fast becoming the most popular choice among commercial end-user property owners Remote guarding utilises a combination of cutting-edge technology, “digital guards,” highly trained security agents, and local law enforcement if and when necessary to minimise the potential of criminal activity. For those adequately enlightened to its overwhelmingly impressive crime prevention capabilities, remote guarding is fast becoming the most popular choice among commercial end-user property owners to secure and protect their investments. What Is remote guarding?  Remote guarding is a revolutionary concept and increasing trend in security systems that utilises a combination of methods to effectively analyse potential threats to property. Cameras and/or other monitoring devices running highly advanced algorithmic software are installed in strategic areas or vulnerable places onsite and remotely located security agents are immediately notified of any activity within a designated perimeter of the property. A blend of AI, cybersecurity, and video analytics When properly deployed by an expert provider, the technology stack includes a proprietary blend of video analytics, artificial intelligence, cybersecurity, and more. Done right, “noise” is effectively filtered out, allowing agents to act on legitimate alerts and achieve zero false alarms communicated to first responders. Today, there are a lot of terms and descriptions tossed around about remote guarding, remote video, virtual guarding, etc., but those attributes must be present to represent the true definition of the offering and its many virtues. Realtime situational awareness Many systems have a two-way speaker that allows the security agent to give a verbal warning When specially trained security agents are alerted to trespassers, possible intruders, or other suspicious activity, they analyse the situation in real-time and determine the necessary level of action. Many systems have a two-way speaker that allows the security agent to give a verbal warning, known as a voice-down, to the individual(s) that they are being watched. Most perpetrators, often believing the response is emanating directly from security personnel on the property itself rather than from a remote command centre, flee immediately. However, if the threat persists, the security agent enlists local law enforcement to get on the scene.  Customised remote guarding When properly deployed, remote guarding systems are also customised to specific properties. A team of consultants visits the client’s property to evaluate its vulnerabilities and where to best place cameras and/or other monitoring devices for system efficacy. Traditional security shortfalls  According to Keith Bushey, a retired commander for the Los Angeles Police Department, there is much frustration between law enforcement officers and potential victims of crime due to the historically unreliable performance of traditional burglar alarm systems and central monitoring stations. He states about 90% of security-related calls are false alarms, a problem that has been well-documented through the years. Onsite challenges When a legitimate emergency does occur, the perpetrators have often already done their damage When a legitimate emergency does occur, the perpetrators have often already done their damage and/or escaped by the time law enforcement arrives.  Onsite security guards are not the remedy either as they bring their own set of issues and challenges.  Unexpected costs Traditional security systems can also have unexpected costs. The cost is not only in the security guards’ paycheck or the cost of the equipment itself. The cost comes when an actual incident occurs. In worst-case scenarios, the security guard(s) are injured, the business suffers inventory loss, and/or damage is sustained to the property.  The medical and other costs for the security guard(s), the loss of inventory, property damage, deployment of law enforcement resources, and possible fallout of legal expenses all add up. Even in the best-case scenario, false alarm expenses incur if law enforcement is dispatched. These, among many others, are some of the primary issues that remote guarding resoundingly answers as a superior alternative. A bounty of benefits Remote guarding systems have been proven to cut costs and be more effective than traditional security systems. Even though the monthly monitoring costs of remote guarding are significantly higher than traditional intrusion detection system monitoring, the much higher effectiveness in crime reduction, elimination of false alarms, and augmenting or replacement of manned guards result in a substantially higher return on investment (ROI) to the end user. Easy tracking of threats The security cameras already have their image captured on record, making them easier to track down For example, case studies have demonstrated reduced security costs for clients by 60%, on average. These reductions have come from the costs of security staff, inventory, or property loss, plus saving money on insurance premiums and deductibles. The nature of remote guarding reduces the risk and costs of false alarms, with professional security agents able to determine an actual threat before law enforcement is called. In a rare instance when a perpetrator escapes before law enforcement arrives or can detain the individual(s), the security cameras already have their image captured on record, making them easier to track down and identify. Reduction of false alarms The significant reduction in false alarms is greatly appreciated by law enforcement, as it allows them to focus on real emergencies or crises. Better relationships are also developed between clients and law enforcement, as remote guarding systems are highly reliable in providing accurate and real-time information to officers as they approach the scene. In short, it assists law enforcement in doing their job more effectively, as well as more safely thanks to having eyewitness information before engaging in an active crime scene.  Partnership When you combine the decreased cost with the increased efficiency and success rate, it is easy to see why many commercial end-user property owners across the country are making the shift to remote guarding. It’s also an outstanding opportunity for professional security dealers and integrators to partner with a remote guarding services provider to bring a superior solution to their end customers and pick up a recurring monthly revenue stream in the process.

The autumn equinox, which marks the start of autumn, occurs this weekend on Saturday, September 23. With darker evenings ahead, the experts at ADT have shared five ways to maximise your home's security. Author's quote Michele Bennett, General Manager at ADT UK&I comments: “Opportunistic thieves use darkness to their advantage, so it’s no surprise that the number of burglaries committed increases when the darker nights draw in." He adds, "Our 2022 burglary report found that burglaries are most common at night, with 58% of burglaries occurring between 6 p.m. and 6 a.m. Taking steps to optimise your home’s security before the clocks go back this year will provide reassurance that your property is as secure as possible.” Five ways to secure your property: Get a monitored alarm installed: A visible alarm system is a strong deterrent to potential burglars, as criminals are less likely to target a home that is protected. In the event of a break-in, a monitored alarm will alert you, your keyholders and depending on the package you take out, the police, ensuring a swift response to an alarm activation. Light up the dark: Well-lit exteriors make your home less appealing to potential intruders. Install motion-activated lights around any entry points, particularly porches and gardens, which alert you to movement on your property. This will also prevent burglars from operating under the cloak of darkness and increase the chance of a passerby spotting suspicious activity. Trim your garden landscape: Thieves look for escape routes and hiding spots when deciding which homes to break into, making gardens with high, overgrown hedges more likely to be targeted. This is especially true in the darker evenings, so be sure to give your garden a thorough tidy-up to make your property less likely to be targeted. It’s also advisable to ensure any tools are locked away in sheds and garages that could assist a burglar such as ladders, or a garden spade to force entry. Be smart with your lights: Using smart plugs allows you to turn on a few well-appointed lights and radios or televisions from any location from your phone. Used in conjunction with an outdoor camera or video doorbell, you can have lamps plugged into smart plugs come on when motion is detected. Programming lights to come on at different times throughout the night will help to deter burglars by making your property look occupied.  Purchase a smart doorbell or outdoor camera: Smart doorbells are an effective way to deter burglars as they provide evidence in the event of a break-in, package theft, or other suspicious activity around your home. They also notify you when someone is at your door reducing the chance of you being caught out by a late evening or early morning robbery.  Further encroachment Smart doorbells also act as a deterrent to unscrupulous door-to-door sellers and con artists, as video footage is recorded. In the event of a late-night door knock, you can see and speak to whoever is at your front door, without having to open the door. ADT’s new outdoor camera also has two-way audio and a high-pitch deterrent siren so you can warn off anyone from your property to deter any further encroachment.

ISC West 2024 mirrored a vibrant industry on the precipice of accelerated change. Factors such as the cloud, artificial intelligence (AI), edge computing, and biometrics are shaping the future of the security marketplace, and they were front-and-centre at the industry’s biggest U.S. show in Las Vegas.  Foot traffic was steady and impressive, including more than 29,000 security industry professionals viewing 750 exhibitors. A torrent of eager attendees crowded the lobby on the first day and could not wait for the doors to open. When they were admitted, the wealth of technological innovation and business opportunity did not disappoint. Focus on cloud systems Cloud systems were high-profile at ISC West. Camera manufacturer Axis, for example, introduced their Axis Cloud Connect at a press conference. Meanwhile, Genetec officially launched their Security Centre SaaS platform, which aims at eliminating points of friction to enable integrators to easily embrace cloud systems from quoting and ordering to provisioning and installing.  Camera manufacturer Axis, for example, introduced their Axis Cloud Connect at a press conference Cloud provider Eagle Eye Networks promoted their new “Eagle Eye 911 Camera Sharing” technology under which both non-Eagle Eye Cloud VMS customers (via Eagle Eye 911 Public Safety Camera Sharing) and Eagle Eye customers can opt to share their video feeds for use by 911 operators in case of emergency. If users opt-in, 911 operators can have access to live video as an emergency unfolds. Eagle Eye Networks provides the feature by integrating with RapidSOS call centre software. Camera locations are based on geolocation coordinates, and customers can choose if they want to participate and which cameras they want to share. Biometrics in the mainstream Biometrics were well represented at ISC West, including Alcatraz AI, which introduced an outdoor version of their biometric face recognition product. The Rock X works well despite harsh lighting. Alcatraz’s products do not have to be integrated, they communicate just like a card reader using OSDP or Wiegand protocol. “At the show, customers are excited about moving to a frictionless environment and getting rid of existing credentialing,” said Tina D’Agostin, CEO and co-founder of Alcatraz. “We are making access control frictionless, secure and private. The experience can be as passive as possible – people can just walk in.” Multiple types of authentication, and the ability to detect tailgating and stream video SAFR from Real Networks also featured biometric face recognition, emphasising feature sets, convenience, and price/performance. They offer multiple types of authentication, and the ability to detect tailgating and stream video. A new device is a small mullion mount that is “approaching the price of a card reader, factoring in the need to purchase cards,” said Brad Donaldson, Vice President and General Manager. SAFR focuses on convenience: You don’t have to take out your phone to pass through a door. Enrolment is easy by incorporating existing databases, and costs are lower than competitors, said Donaldson. The system analyses multiple points on the face, turns it into data and then encrypts it, providing a “unique signature for each person.”  Credentials in Apple Wallet and Google Wallet AMAG Technology announced the compatibility of credentials with the Apple Wallet and Google Wallet. The company is also embracing a new strategic direction under President David Sullivan. They launched a new website in January, are developing dynamic resources and a partner page, and they now integrate with 120 tech partners. AMAG Technology Financial Services now enables their channel partners to offer leasing and financing options to customers. The big new booth at ISC West reflected an effort to “market different and look different,” according to the company. The big new booth at ISC West reflected an effort to “market different and look different" The new Symmetry Control Room, a command-and-control system, is a relaunch of an earlier AMAG product with enhanced features. Suitable for large enterprise customers, the software enables a big video wall to display all the various systems and incorporates all the data into a single “pane of glass.” Operators can “draw a lasso” around cameras they want to display on the video wall and can follow action across multiple camera feeds.  Navigating megatrends A breakfast meeting for integrators, sponsored by Assa Abloy Opening Solutions, was built around the theme “Navigating Megatrends for Sustainable Growth." The megatrends are artificial intelligence, sustainability and cybersecurity. Related to cybersecurity, there are 350 common vulnerabilities and exposures (CVE) published per week, reflecting the continuing threat to cybersecurity. Physical security has a “data lake” of information from various physical security systems that can be an attractive target for cybersecurity breaches. Data sets can be exploited and/or poisoned. The security industry needs to apply “defence in depth” to the challenges of protecting data. “The threat landscape is always changing, and security technology is an iterative process,” said Antoinette King, i-PRO’s head of cyber convergence, one of the panellists. Natural language systems Natural language systems are a newer approach making an early appearance at ISC West Natural language systems are a newer approach making an early appearance at ISC West. Brivo, for example, has an early prototype of its “natural language search capabilities” that can answer questions such as “Who is in the office?” or “Where is Bob and what has he done?” Brivo also promoted its all-in-one door station device that combines a card reader and a camera (for facial authentication) and serves as a video intercom, thus eliminating the need for multiple devices at the door. Brivo is also emphasising tailgate prevention, facial authentication, and people counting using AI at the edge. Also promoting natural language systems was Verkada, which unveiled a beta version of its AI Search feature that embraces national language capabilities. With AI Search, users will soon be able to use natural language to search for people or items. For example, a search could be “person climbing over a fence” or “person making phone call” or “person wearing football jersey.” Verkada wants to be thoughtful with the rollout and make sure effective guardrails are implemented to prevent abuse and bias. The release should happen in the coming months. Multi-family applications Allegion is promoting the XE360 hardware lock platform in various formats, including cylindrical lock, mortise lock, deadbolt and exit trim. At the show, Allegion noted an enthusiasm for multi-family applications. “We have been surprised by the people who want to add electronics and to retrofit existing multi-family facilities to compete with newer facilities,” said Henry “Butch” Holland, Allegion’s Regional Director, Channel Sales East Region. Allegion works with 60 different physical access control software providers, including familiar players such as LenelS2 and Genetec Allegion also offers an “indicator” display on its locks, showing at a glance whether a door is locked or unlocked. The “indicator” might also display “occupied” or “vacant.” Allegion works with 60 different physical access control software providers, including familiar players such as LenelS2 and Genetec.  Integrator M&A trends Everon looks for acquisitions in areas where they do not currently have support for national accounts A conversation with Everon at ISC West provided insights into the accelerating trend of mergers and acquisitions among the integrator community. Everon, formerly ADT Commercial, has done six acquisitions of local integrators since they changed their name last year. In targeting companies to acquire, they look for a good company with a good reputation, and they consider how the new company’s competencies complement their own. Some M&A strategy is geographic, as Everon looks for acquisitions in areas where they do not currently have support for national accounts. They also consider density, seeking to add new acquisitions in larger markets where they don’t currently have a big market share. “A lot of investment is coming into security because it is seen by investors as recession-proof,” said Michael Kennedy, VP, Mergers and Acquisitions, for Everon. Kennedy met with 95 businesses last year for possible acquisition, and the company only finalised a handful – reflecting that Everon is selective and careful that corporate cultures are aligned. “With an acquisition, the goal is to keep every customer and every employee,” said Kennedy. Voice of the customer  ISC West provides an opportunity for manufacturers to listen to the “voice of the customer;” in person, no less. “We have every kind of problem come to the booth,” commented Heather Torrey, Honeywell’s General Manager, Commercial Security, Americas. “People are passionate, interested and very specific with their questions and comments,” she said. “We are driving a complete system, but we are flexible, helping our customers to meet their needs and not try to fit every foot into the same shoe. Sometimes meeting customer needs involves working with competitors," Torrey commented. “It truly comes back to listening to the customer, not just ‘this is what we have to offer,’” she adds. ISC West provides an opportunity for manufacturers to listen to the “voice of the customer;” in person, no less. Edge applications are everywhere at ISC West, and one company is promoting a new approach to expand functionality at the edge. Camera company i-PRO advocates the use of the “Docker” platform for app development, an option they offer on their cameras. Docker “containers” package deep-learning algorithms to make it easier to embed software into edge devices. Anyone can run Docker apps on i-PRO cameras that use the powerful Ambarella chip. A Docker “swarm” can combine multiple edge devices to work together and share resources. For example, the approach can increase computing power at the edge to increase the capabilities of instant analytics. It’s faster and provides better redundancies. A “distributed computing platform” ensures less latency than communicating analytics to a central server.  Unification of capabilities Johnson Controls (JCI) also promotes the trend of combining multiple systems into a single pane of glass. Their “Open Blue” platform, with a security version unveiled at the show, integrates various security systems into one, combining data and monitoring device health.  Basically, the system manages all resources holistically. JCI also notes a trend toward “unification of capabilities,” e.g., combining access control and video. “The scope of security is evolving from a focus on protection to a broader focus on operations,” commented Julie M. Brandt, JCI’s President, Building Solutions North America.

As the physical security and cybersecurity worlds converge, many industry professionals are finding themselves moving from one realm to the other. Or, more likely, they are embracing both disciplines as integral to the future of security as a whole. One security professional bringing her cybersecurity expertise to the physical security market is Wendy Hoey, Director of Sales, US Sales Leadership, North America, for Milestone Systems. With more than 23 years of experience in cybersecurity, Wendy Hoey now works with a global company dedicated to empowering people, businesses and societies with data-driven video technology. Author's quote Caught up with Wendy Hoey to discuss how the security market can harness innovation “I'm thrilled to be joining the physical security industry at this transformative time when there's such tremendous potential to update legacy systems with pioneering technologies like AI and the Internet of Things,” says Hoey. “I'm energised by the chance to collaborate with colleagues to help transform physical security, enhance predictive capabilities, and realise a shared vision of seamless protection across the digital and physical realms.” Caught up with Wendy Hoey to discuss how the security market can harness innovation to make the world safer and more secure. “The future is bright, and I'm honoured to be part of this community,” says Hoey. Q: What can physical security learn from the world of cybersecurity? Hoey: Physical security can learn a great deal from the world of cybersecurity. With the rise of IoT and IP-connected devices, the lines between physical and digital security are blurring. Like cybersecurity, physical security needs to take a proactive approach to protecting core systems and perimeter access points. Understanding potential vulnerabilities and attacks is key. Physical security pros should continuously educate themselves on emerging technologies and threats and stay up to date on best practices. Adopting a customer-centric mindset is also critical. Rather than just selling technologies, physical security providers should focus on understanding clients' unique risks, objectives, and pain points. By taking cues from cybersecurity, the physical security industry can transform itself, innovate, and provide smarter solutions. Q: How is physical security a unique application for IT? How do physical security (and/or video) systems differ from “other” IT systems? Hoey: Physical security has unique challenges compared to traditional IT systems, but also shares some commonalities. At its core, physical security relies on networked hardware like cameras, access control and detectors that must be online and recording effectively at all times. This is like IT infrastructure in that uptime and availability are critical. With the rise of IoT, cyber and physical security are converging. Physical security systems have vulnerabilities that didn't exist before everything became IP-connected. Staying on top of emerging technologies and threats is crucial. At the end of the day, both physical and cyber security share the goal of minimising organisational risk, and both disciplines must come together and cooperate to optimise security and safety. Q: How can security integrators ensure their workforce (i.e., installers) have the required IT skills to address the needs of the physical security market? Hoey: As security networks converge more deeply with IT infrastructure, integrators must invest in training to ensure their installers have the required skills. Whether pursuing vendor certifications, in-house training programs, or partnerships with IT services firms, integrators must recognise that security solutions require IT fluency. A willingness to upskill installers and keep pace with technological change will prepare integrators to deliver the solutions end users demand in an increasingly connected physical security ecosystem. Q: What is the role of the manufacturer to ease the application of IT technologies to the physical security market? Hoey: The role of the security manufacturer is to simplify and facilitate the application of IT technologies by serving as a trusted advisor and educator. Manufacturers must provide guidance, case studies, and domain expertise to help partners and end users understand the full capabilities of technologies and how they can be leveraged most effectively. Rather than just promoting a specific product, manufacturers should always take an active role in informing the channel and customers on available possibilities, bringing real partnership through tailored advice and solutions. Q: What challenges remain relating to implementing IT technologies in the physical security industry? How will new technologies (e.g., AI) transform the IT environment for physical security now and in the future? Hoey: When implemented thoughtfully, AI has enormous potential to transform physical security by helping security professionals identify anomalies and patterns in data to enable predictive analytics. With the right solutions, AI can act as a force multiplier by monitoring behaviours and giving security teams advance warnings before incidents occur. As AI and other emerging technologies mature, they will bring the industry in line with the most advanced security tools available. The future looks bright for a truly integrated physical and digital security environment with AI pioneering the charge.

Active shooter situations grab the most attention, but there is a long list of other threats facing schools, including bullying, vandalism and emergency medical situations. Broadly speaking, a comprehensive approach to school security should prioritise prevention, preparedness and response to all threats.  Holistic security approach “Fostering a culture of safety within a school, which involves strong relationships, trust, and communication, is highly effective and does not require significant costs,” says Christin Kinman, End User Sales Consultant with Allegion, a security manufacturer. “It is crucial to educate stakeholders about the unintended consequences of quick fixes, like barricade devices, to ensure informed decision-making and a holistic security approach. The goal should be to promote safety and security for all, every day, in every situation.” Integrated and successful security plans  While this might solve a particular challenge, it can also create unintentional conflicts" "Creating an integrated security plan requires a multi-faceted approach," says Kinman. "Too often, security measures are implemented as a reaction to either an event or a specific vulnerability. While this might solve a particular challenge, it can also create unintentional conflicts," adds Kinman. “Creating a successful security plan involves a comprehensive approach,” she says. “An effective, systematic approach begins with assessing, identifying, and valuing assets, identifying threats and vulnerabilities, quantifying the impact of a loss, analysis and prioritisation, and finally, development of mitigation measures.” Safety and security An effective resource is the Partner Alliance for Safer Schools (PASS), which provides a framework to help with school assessments, including identifying and valuing assets, identifying external threats and internal vulnerabilities, assessing the impact of loss, and analysing and prioritising mitigation measures.  Safety and security are words used seemingly interchangeably when it comes to schools, but they mean different things. “How we define these terms influences planning and addressing challenges,” says Kinman. “It is easiest to think of these terms as being either external or internal to the individual.” Coordinated security Safety is internal to the individual and relates to the individual’s perception of being free from harm Security is external to the individual and encompasses the protective physical, emotional, and environmental measures implemented in conjunction with policies, procedures, and training, as well as mental health measures and social and emotional learning.  Safety is internal to the individual and relates to the individual’s perception of being free from harm or danger. Coordinated security measures create an environment of safety. Four main elements of physical security Kinman lists four main elements to physical security, often referred to as the 4D’s. These elements are deter, detect, delay, and deny:  Deter refers to measures implemented to prevent an attack or threat from happening. These are usually visual deterrents that communicate legitimate use. Detect refers to measures that can detect the presence of a threat, such as video surveillance and monitoring. Delay refers to measures that slow down an attack or increase the level of effort needed for an incident to occur. Finally, deny refers to measures that prevent or restrict access to valued assets. Four layers of ground perimeter A layered approach to school security creates “layers” that must be defeated for an event to occur, says Kinman. Typically, the four layers are the ground perimeter, the private grounds around the building, the building perimeter, and the building interior. The ground perimeter layer demarcates public vs private space, and deterrence is the primary objective. The grounds layer allows for identification of legitimate vs illegitimate users and detection is the primary objective. The building perimeter layer prevents illicit users’ intent on harm from gaining access. The primary objectives at this layer are delay/deny. The building interior protects the most valuable assets, and the denial of an unauthorised individual is the primary objective. Report on Indicators of School Crime and Safety The second element is impact, also rated on a scale of 1-5 and ranging from negligible to catastrophic “Quantifying loss and assessing risk is one of the most important steps in creating an integrated security plan,” says Kinman, who explains that the two elements that guide this step are probability and impact. Probability is the likelihood that an event will occur, typically rated on a scale of 1-5 ranging from rare to almost certain. The second element is impact, also rated on a scale of 1-5 and ranging from negligible to catastrophic. “Probability multiplied by impact equals risk, which has a score ranging from 1-25,” says Kinman. “The higher the score, the higher the risk.” An analysis of vulnerabilities and threats using a matrix yields a systematic approach to prioritise improvements and identify mitigation measures. For statistics on crime and safety in schools, visit the Report on Indicators of School Crime and Safety: 2022. Security improvements “The costs of school security encompass various aspects, including physical measures, personnel, training and policy enforcement,” says Kinman. “While there is no fixed amount, it often involves investments in technology, such as access control and emergency response systems. Many security improvements do not require additional funding, like training staff and students on security protocols and implementing policies to create a culture of safety.” Generally, funding for public school security is a shared responsibility among federal, state and local governments; communities also contribute. “Striking a balance between shared responsibility and ensuring adequate resources is crucial for effective school security,” says Kinman. K-12 school security  Community members and parents can donate by being vigilant and noting any suspect activities Various stakeholders play crucial roles in enhancing K-12 school security in addition to schools and communities. Stakeholders include community members, parents, local government, local law enforcement, first responders and non-profit organisations.  “Engaging these stakeholders fosters a comprehensive approach to school security,” says Kinman. Community members and parents can contribute by being vigilant and reporting any suspicious activities. Local government can support schools with funding and resources, while local law enforcement and first responders can provide expertise, conduct drills, and establish emergency response protocols. Safe and secure learning environment In addition, non-profit organisations can offer valuable resources, training, and support programmes to address specific security concerns.  “By involving all these stakeholders, schools can tap into a diverse range of expertise, resources and perspectives, pioneering to a more effective and comprehensive approach to school security,” says Kinman. “Collaboration and communication among these entities are vital to ensure a safe and secure learning environment for students and staff.”

Named one of Money magazine’s Best Colleges in America 2023, Fairfax-based Geoge Mason University (Mason) is the largest public research university in the Commonwealth of Virginia. Its 10,000 faculty and staff provide classes and support services across three regional campuses, an international branch campus in Songdo, South Korea, and five instructional sites. With more than 40,000 students hailing from all 50 states and 130 countries and a six-year graduation rate that is well above the national average, Mason continues a rapid upward enrollment trajectory that saw headcount and credit hours increase by nearly 2 percent in Spring 2022 and Fall 2023 applications rise by 11 percent.  R1 research university In addition to a heavy emphasis on diversity – U.S. News and World Report named it the state’s best public university for diversity and innovation – Mason is a pioneer in technology and research with 40 percent of its students majoring in STEM fields. It is also the youngest nationally ranked R1 research university, a top 10 public university for cybersecurity programmes, and a top 20 public university for five different engineering and education online programmes.  University's challenge Providing an exceptional experience had to balance with the need to maintain public access to appropriate services Mason’s rapid growth requires it to embrace system-wide innovation, particularly when it comes to providing a safe, secure university environment for students, faculty, and staff. Providing an exceptional experience had to balance with the need to maintain public access to appropriate services, as well as the convenience of contactless entry and the ability to act quickly when credentials were lost, or stolen or the user’s status with the university changed.  Goal “We have a very open campus. Most of our doors are unlocked from 7 AM until 11 PM and we have a public library, so we need to make sure access control isn’t in the way. On the other side, we need to make sure that if something does happen, we can react quickly to unfolding scenarios,” said Daniel W. Anthes, Director of Technology Services, at George Mason University. “The goal is to make it safe, easy, and seamless for people to navigate campus.” Case study  Mason had already implemented a card-based access control solution featuring HID® Seos credentialling technology, HID OMNIKEY® chips, HID Asure ID card printing software, HID FARGO® printers, and HID Signo™ card readers.  Photo identification cards were encoded with appropriate credentials allowing the holder to access everything from parking to residence and dining halls to facilities and services, including data centres, libraries, and shops by simply tapping or swiping. “Eventually, we reached the point that the switch to mobile credentialling was a straightforward next phase. This would make it easier for staff and students to get where they needed to be without having to fumble with a set of keys,” said Anthes.  HID's solution HID Mobile Access lets any compatible mobile device – smartphones, tablets, or wearables – be used as a credential Mason again turned to HID and Atrium, deploying the HID Mobile Access® solution with Seos as the underlying credential technology. Atrium provisions and manages the lifecycle of the HID Mobile Access credentials. HID Mobile Access lets any compatible mobile device – smartphones, tablets, or wearables – be used as a credential to securely access doors, gates, networks, and more. It significantly increases convenience and boosts operational efficiency without compromising security.  HID Mobile Access Because Mason had Signo readers already in place, deployment of HID Mobile Access required just a simple upgrade. Importantly, while mobile access eliminates the need for physical access cards, the highly versatile Signo readers support the widest range of credential technologies via native Bluetooth, Near Field Communication (NFC), and Apple Wallet – meaning those who choose to can continue using their physical ID cards until they are ready to transition to mobile access.  Seamless integration “Once you get them using the technology, at that point the realisation hits that this phone access is awesome. Or you can use your Apple watch and never even pull your phone from your pocket. There are a lot of things you have to navigate when considering credentials." "Fortunately, the HIDand Atrium Campus partnership offers the complete solution, bundled together and working seamlessly in the way I expected. The seamlessness of the mobile credential and how quickly they can get where they need to be with their phone or wearable is cool to see in action,” said Anthes.  Final results Mason’s more than 50,000 students, faculty, and staff can leverage mobile credentials at any campus In addition to access to approximately 7,000 doors across its campus locations, Mason’s more than 50,000 students, faculty, and staff can leverage mobile credentials at any campus cash register, printer, copy machine, and retail and recreational facility. Mobile access will increase the convenience factor exponentially for students, for example enabling express check-in for residence halls at the start 2024-25 school year which will let students bypass queues that in the past were hundreds deep and go straight to their dorm rooms.  Mason Mobile ID Mason Mobile ID has also driven a significant drop in the issuance of temporary and replacement cards, saving both the university and students time, money, and frustration. Students can also easily switch credentials to a new wearable or mobile device, eliminating the need to have this done in person – a significant convenience when Apple released its iPhone 15 shortly after Mason transitioned to mobile access.  Safety standpoint “We are only two months in, so there are a lot of benefits we have yet to see with Mason Mobile ID, but I’m excited about what we’ve already started noticing in terms of students engaging faster with their peers and community." "The police department also absolutely loves the wearables from a public safety standpoint, because they can get through the doors a whole lot faster than they could with the traditional cards or when they had to fumble with keys,” said Anthes.  Operational efficiency Going forward, Mason is exploring expanding mobile access to shuttle buses, which would also allow them to track utilisation data, and for more special events access. “New technology like mobile access is how Mason improves operations, so if there is an opportunity, I will certainly push to have HID involved. There are a lot of things you have to navigate when considering credentials. Fortunately, the HID and Atrium Campus partnership offers the complete solution, bundled together and working seamlessly in the way I expected,” said Anthes. 

Completed in 2023, Thanet Parkway Station, the new high-speed rail hub serving the Thanet area in southeast Kent, has implemented a significant infrastructure enhancement: the installation of high-quality parking barriers to optimise accessibility and safety within its premises. Investment in connectivity Thanet Parkway Station, which opened on 31st July 2023, is a testament to the region's commitment to advancing its transportation infrastructure. With a total investment of £44 million secured through a combination of council financing and various building and growth funds, the station addresses the rising demand for efficient connectivity to London and neighbouring towns. Swift and convenient travel Furthermore, its ample car park, boasting space for 293 vehicles, serves as an indispensable "park and ride" facility Featuring two expansive platforms capable of accommodating 12-car trains and strategically situated on the high-speed line through Ashford International, Thanet Parkway Station offers commuters swift journeys to key destinations. Furthermore, its ample car park, boasting space for 293 vehicles, serves as an indispensable "park and ride" facility, alleviating congestion in central Thanet and providing convenient access to the surrounding areas. Enhancing safety and traffic flow To enhance safety and streamline traffic flow within the station's car park and adjoining pedestrian and cycleway, Jacksons Fencing was specified to implement a comprehensive suite of parking barriers and demarcation measures. Warden Swing Barriers were installed along the pedestrian and cycleway to regulate vehicular access. These galvanised steel barriers offer a robust solution, while ensuring ease of operation for maintenance and emergency vehicles. Safeguarding pedestrian pathways Along the same path, Jacksons Fencing’s timber knee rail fencing served as an unobtrusive demarcation device. This fencing solution, constructed from kiln-dried, pressure-treated timber and galvanised steel straps, safeguards grass verges and delineates pedestrian pathways. Ensuring peace of mind Strategically positioned to enforce height restrictions within designated parking areas, Jacksons’ MaxHite parking height restriction barriers were installed. Crafted from galvanised steel and finished in a highly visible yellow polyester powder coating, the barriers provide durable protection against unauthorised access, while facilitating smooth traffic management. Each installed product comes with the assurance of Jacksons Fencing’s 25-year guarantee, symbolising a commitment to quality and sustainability. High-quality, sustainable products Commenting on the project, Peter Jackson, Managing Director of Jacksons Fencing, underscored the transformative impact of the enhanced security measures at Thanet Parkway Station, said "As a local supplier, we’re thrilled to have been involved in this project, and it’s great to see that the developers have invested in high-quality, sustainable products, showcasing this project’s commitment to providing a lasting transport solution for the community." He adds, "Beyond parking, the upgraded access control and increased security measures not only enhance safety, but also foster a profound sense of reassurance and pride in the area for all station users."

Comcast Smart Solutions, a division of Comcast Corporation that specialises in smart technology solutions for businesses and communities, announced that it will provide the Town of Braselton, Georgia, with smart video camera technology with AI capabilities to improve public safety and emergency response. The deployment of smart video camera technology at the Town Green and Braselton Park will provide the town with real-time visibility into its community spaces, and insights into traffic patterns during events, and will increase peace of mind for residents. New technology nonprofit The town saw it as a natural progression to continue upgrading the area with technology “These advanced cameras will play a vital role in bolstering safety efforts within our town and surrounding municipalities,” said Jennifer Scott, Braselton Town Manager and Clerk. “With real-time monitoring and intelligent analytics, this technology presents an efficient and cost-effective approach to creating safer public spaces and fostering a stronger sense of security for our community members." The Town of Braselton has a history of embracing smart technology, evidenced by its support of a new technology nonprofit that provides startup incubator space in partnership with local community members and a technology-focused university. Given this background, the town saw it as a natural progression to continue upgrading the area with technology. AI video analytics solution These cameras are planned to minimise false alarms and provide quick and valid forensic hunts Now, at the Town Green, multiple smart video cameras will oversee the parking lot and areas behind the concession stands. Additionally, smart video cameras at Braselton Park will monitor the playground and parking lot near the park’s tennis courts.  Equipped with multi-sensor and multi-directional capabilities and AI video analytics, these cameras are designed to minimise false alarms and provide quick and accurate forensic searches. The video information captured, along with the AI video analytics solution will integrate seamlessly into a cloud-based application, providing the town with actionable data insights, including alerts for suspicious activity and recommendations based on traffic patterns. Smart video camera solution In collaboration with Comcast Smart Solutions, Braselton will receive comprehensive project management and continuous support. This includes a dedicated Comcast Smart Solutions project manager overseeing installations, conducting analyses, providing product training, and maintaining an ongoing support team to assist Braselton. “Delivering a seamless and reliable solution was essential to assist the Town of Braselton in enhancing safety and revitalising communal areas,” said Mike McArdle, Senior Regional Vice President, Comcast. “We’re excited to not only provide a comprehensive smart video camera solution but also offer continuous support, ensuring that Braselton residents can enjoy their parks with confidence and peace of mind.”

ZeroEyes, the creators of the only AI-based gun detection video analytics platform that holds the US Department of Homeland Security SAFETY Act Designation, announced that Georgetown-Ridge Farm Community Unit School District (CUSD) has adopted ZeroEyes' proactive AI-based gun detection and intelligent situational awareness solution to protect students, faculty and staff against gun-related threats. Georgetown-Ridge Farm CUSD is a rural, public school district in Georgetown, Illinois that is committed to providing a positive learning environment and shaping productive members of society who are successful, self-sufficient, and well-rounded individuals. 880 pre-K and K-12 students are enrolled in its three schools. Multi-layered security plan ZeroEyes has been added to its multi-layered security plan to detect illegally brandished guns on campus The district prioritises school safety by forming close relationships with local law enforcement and implementing a range of high-tech security measures across its campuses. ZeroEyes has been added to its multi-layered security plan to detect illegally brandished guns on campus and reduce response time in the case of a gun-related incident. “ZeroEyes provides a proactive layer of security that further enhances our comprehensive safety plan,” said Dr. Jean Neal, Superintendent, Georgetown-Ridge Farm CUSD. “Integrating ZeroEyes will allow us to improve security in more vulnerable areas like athletic events and parking lots. We are grateful to have their protection 24/7 to help our community feel safer during these times of uncertainty.” CUSD’s existing digital security cameras ZeroEyes' AI gun detection and intelligent situational awareness software layers onto Georgetown-Ridge Farm CUSD’s existing digital security cameras. If a gun is identified, images are instantly shared with the ZeroEyes Operations Centre (ZOC), staffed 24/7/365 by specially trained U.S. military and law enforcement veterans. If these experts determine that the threat is valid, they dispatch alerts and actionable intelligence — including visual description, gun type, and last known location — to local law enforcement and school staff as quickly as 3 to 5 seconds from detection. “We are happy that Georgetown-Ridge Farm CUSD is taking proactive steps to protect its rural community from potential gun-related threats,” said Mike Lahiff, CEO and co-founder of ZeroEyes. “In today's climate, safety concerns are on the rise and schools must take every precaution possible.”

The client functions as a prominent producer of phosphate fertilisers in Sub-Saharan Africa. They began mining phosphate rock in the early 1960s and started producing phosphoric acid in the late 1980s. Their extensive industrial facility, located in Senegal, includes various sites such as Mining, an Acid Plant, a Fertiliser site, and a power plant. They mainly export their phosphoric acid to India and distribute their fertiliser products within West Africa and globally.  Client's requirements The client had a pressing requirement to connect multiple sites and consolidate them using a single communication platform. Additionally, they were in search of a hybrid communication solution that could support both modern and traditional networks. Their needs can be outlined as follows:  ​Hybrid Communication Solution: Deploy a blend of Voice over Internet Protocol (VoIP) and conventional networks to enhance communication efficiency.  ​Multilocation Solution: Create connectivity among various locations and merge them onto a unified platform to streamline communication effectively.  Additional Features: Specifically desired functionalities like Call Accounting and Billing to streamline daily administrative duties and operations across multiple sites.  Moreover, the integration of a public address system through the CO line at the power plant was crucial to guarantee the prompt communication of vital instructions to workers, whether in routine activities or emergencies.  Hybrid communication solution The solution had to address the challenge of linking remote locations while also leveraging the existing traditional networks Matrix, collaborating with Bintech, developed a Hybrid Communication solution tailored for this industrial pioneer. The solution had to address the challenge of linking remote locations while also leveraging the existing traditional networks preferred by the industry. While there was an opportunity to modernise through VoIP connectivity, analogue terminals were also essential components of the solution.  The Matrix solution includes:  Two SETU VTEPs and a PRI Gateway extended an IP Connection to the ANANT, a server-based PBX, located at both the MINE and ACID sites. At the MINE, there were five ETERNITY GENX platforms, and at the ACID site, there were two, all connected over LAN to the ANANT. Various analog phones were linked to these GENX platforms, and each GENX platform at the ACID site featured a GSM trunk extension.  ​At the Fertiliser site, the primary ANANT was linked to the WAN. A single GENX platform, connected via LAN, facilitated connections to numerous analog phones on-site. Furthermore, this GENX Platform supported a GSM trunk.  At the power plant, an ETERNITY PENX was linked to the WAN, supporting a public address system over CO. Furthermore, 28 analog phones were incorporated into the network at the power plant.  At Senchim, a SETU VFXTH, a VoIP-FXS gateway, was linked to the WAN. This gateway provided connectivity to several analog phones as well.  Results The Hybrid Communication solution effectively integrated disparate sites onto a common communication platform, utilising both contemporary and conventional networks. Moreover, it enhanced communication through a range of features. The solution delivered:  ​Smooth Multi-site Connectivity: With the support of SETU VTEP, capable of handling up to 2100 IP users, and ANANT, accommodating up to 5000 IP users, seamless connectivity across numerous sites was accomplished.  ​Hybrid Communication Solution: A tailored Matrix solution integrated products capable of harnessing both contemporary and conventional networks. VoIP, GSM, and analog networks were effectively amalgamated to ensure efficient communication among various sites.  ​Contemporary Features: The solution facilitated public address capabilities over CO via ETERNITY PENX at the power plant, allowing for vital information dissemination during emergencies. Integration of Call Accounting software, as requested by the client, was seamlessly integrated into Matrix PBXs.  By combining contemporary and conventional networks, the Matrix solution distinguishes itself for its effectiveness, efficiency, distinctiveness, and readiness for the future.

RecFaces, a facial recognition software company, has announced the successful deployment of its flagship product, Id-Guard at Jorge Chávez International Airport in Lima, Peru. This implementation marks a significant milestone in bolstering security measures at one of South America's busiest airports, underscoring the importance of maintaining a high level of safety at public transportation hubs. Jorge Chávez International Airport Jorge Chávez International Airport serves as a vital gateway for travellers and cargo, welcoming more than 20 million international and national passengers every year. With such a high flow of people, ensuring the safety and security of passengers and airport personnel becomes crucial. Recognising this need, RecFaces collaborated with airport authorities to implement their state-of-the-art Id-Guard solution and help ensure the safety of the facility.  Enhanced security measures The solution's features enable airport authorities to prevent suspicious individuals from accessing the site The implementation of Id-Guard has significantly enhanced security measures, allowing for proactive monitoring and rapid response to potential security threats. The solution's features enable airport authorities to prevent suspicious individuals from accessing the site, thereby safeguarding the safety of passengers and staff. Highest level of security “Airport representatives felt the need for facial recognition to strengthen the security structure within the airport as a whole,” notes Maria Kazhuro, Business Development Director for the LATAM region, RecFaces. Maria Kazhuro adds, “Our goal was not only to provide the highest level of security but also to simplify work processes for security guards. We can confidently say that the installation of an ID guard has significantly improved security in the facility. Now both airport visitors and employees can be sure that they are under even greater protection than before.”  Id-Guard facial recognition The deployment of Id-Guard at the Peruvian airport demonstrates RecFaces' dedication to excellence and innovation in the field of facial recognition technology. As airports worldwide continue to prioritise security and passenger experience, RecFaces remains at the forefront of delivering advanced biometric solutions tailored to the evolving needs of the aviation industry. 

Migrating to the Cloud can be a cultural shift for some organisations, especially when it comes to physical security systems. Challenges such as concerns about data security and compliance, cost management, and a skills gap can make adopting the Cloud seem onerous. But the benefits are there, aren't they? We asked this week's Expert Panel Roundtable: Will the impact of the Cloud on physical security integrators be net-positive or net-negative?

The economic fallout of the COVID-19 epidemic was felt in supply chain disruptions, higher prices, and shortages of certain goods. The physical security industry was not spared, although the epidemic also presented opportunities for security companies. Changing access control trends triggered by the pandemic are still reverberating throughout the industry, for example. Four years later, the impact of the pandemic is still being felt in the security market, lingering like the symptoms of "long COVID." We asked this week's Expert Panel Roundtable: Four years after the start of the COVID-19 pandemic, what is its lingering impact on the physical security industry?  

When it comes to preventing theft and ensuring overall safety, technology offers a robust toolkit for retail stores to enhance security in several ways. From intelligent surveillance systems to RFID tags used to avoid shoplifting, today’s retail and loss prevention strategies are more effective than ever. Beyond security, the newer technologies can also provide benefits related to merchandising, inventory control, customer service, and the list goes on. The combination of abundant data and artificial intelligence (AI) is a powerful one-two punch that is on the verge of reshaping the retail industry. We asked this week's Expert Panel Roundtable: How are new technologies transforming the retail and loss prevention markets?