Public sector security

Synectics, a pioneer in advanced security and surveillance systems, has launched ‘Synergy DETECT’, part of Synergy’s AI suite, that allows users to select and activate up to 12 AI-driven tools depending on their safety, security, or service-related needs. Safety protocol enforcement PPE Detection is just one of many safety-orientated tools included. It automatically generates alerts when workers appear in the frame without protective helmets or high-visibility vests. Users can also activate the Hazardous Area tool to receive alerts whenever people or vehicles enter zones designated as dangerous, for example, rail tracks or areas immediately surrounding potentially hazardous equipment or substances. A Fall Detection tool supports improved accident detection, generating alarms if a worker slips or falls to the ground. Stopped Object detection is ideal for flagging when a decelerating or stopped vehicle or person poses a safety risk – for example, if a car is blocking an entrance/exit or is a danger to other traffic. Rapid detection of potential security risks Synergy DETECT features tools for identifying security risks to better protect the public and personnel Synergy DETECT also features tools for identifying security risks to better protect the public, personnel, and physical assets. Automated Crowd Detection, for example, can alert operators when the number of people in a set zone exceeds a predefined threshold. This could indicate that an incident is taking place, causing a crowd to gather, or that additional services, such as in a retail or transport environment, are required to ease heavy footfall or satisfy the high demand.  High-security zones Another useful tool is Intrusion Detection, which uses detectors with long-range accuracy to identify and classify people or ground vehicles accessing a restricted area – from staff car parks and high-security zones to restricted access and backstage areas at stadiums. Loitering Detection is another valuable tool. It is especially useful for monitoring areas where regular comings and goings by people and vehicles are common. This can flag suspicious behaviour based on lingering for time periods outside the norm. Vehicle and traffic flow monitoring Synergy DETECT makes it simple to detect, count, classify, and track the movements of vehicles Synergy DETECT makes it simple to detect, count, classify, and track the movements of vehicles – including cars, buses, trucks and bicycles. Multi-Object Detection and Multi-Object Counting ensure operators are alerted to vehicles in the wrong place or at the wrong time. A Wrong Direction tool is available for monitoring vehicles moving against an area's typical direction of travel, perhaps indicating a fleeing suspect or drunk driver. The Traffic Counting tool can also monitor incoming and outgoing traffic for a specific zone. This is useful for alerting operators about parking capacity levels or checking that all vehicles have left the premises as part of security checks and emergency drills. Alternatively, Zone Crossing can be used when only incoming vehicles need to be monitored. Easy set-up, filters, and flexible camera compatibility Activating Synergy DETECT is simple. Once the hardware is installed, users can connect any of the cameras in their network, including fixed, PTZ and thermal models. The tools can be tailored to suit specific operational needs and re-configured depending on evolving requirements. Settings include zone size, time period, sensitivity, and alarm frequency thresholds. Dan Noble, Head of Product Strategy – Synergy, said, “AI truly does have the power to supercharge surveillance-based risk detection, but only if the AI tools themselves are easy and intuitive to use. Synergy DETECT meets this important requirement, putting powerful capabilities at the fingertips of busy surveillance teams in a way that is completely tailored to an organisation’s exact needs.”

The National Cyber Security Centre (NCSC) new cyber chief, Richard Horne, has issued a stark warning about the growing complexity of “widely underestimated” cyber threats. Speaking at the launch of the NCSC’s eighth annual review, Richard Horne, Cyber Security Chief, commented: “What has struck me more forcefully than anything else since taking the helm at the NCSC is the clearly widening gap between the exposure and threat we face, and the defences that are in place to protect us.” Intensity of cyber-attacks Horne emphasised the frequency, sophistication, and intensity of cyber-attacks, which now target everything from healthcare to education, and has called for urgent collective action across public and private sectors to address these evolving threats. He stressed that the human cost of cyber-attacks is undeniable, and the UK’s reliance on technology has left it vulnerable to exploitation. Cost of cyber threats Horne highlighted the increasing frequency and sophistication of hostile cyber activity, particularly from state actors Horne highlighted the increasing frequency and sophistication of hostile cyber activity, particularly from state actors like Russia and China, who exploit the UK's technological dependency to disrupt and cause destruction.  He also pointed to recent cyber incidents, such as attacks on Synnovis and the British Library, which illustrate the human cost of cyber threats and the urgent need to enhance the resilience of critical infrastructure, supply chains, and the economy. UK's cyber risks Andy Ward, SVP International Absolute Security: "The NCSC highlights the alarming reality that the UK's cyber risks are growing faster than our ability to address them. This activity from state actors like Russia and China, combined with increasingly sophisticated cybercriminals leveraging AI, exposes critical vulnerabilities in our infrastructure, economy, and public services." "Alongside the NCSC warnings, our research shows that almost half (47 percent) of businesses have reported an increase in the volume of state-sponsored cyber threats over the past year. This reflects the urgent need for organisations to strengthen their defences against increasingly aggressive and sophisticated threats." Cyber resilience strategy Ward added: "The rise in incidents handled by the NCSC shows that these threats are not just hitting more frequently, but with greater severity. To address this, it is vital to implement a robust cyber resilience strategy." "This includes investing in prevention and recovery technologies to fortify defences, adopting incident response frameworks to reduce risks and minimise downtime, and enabling real-time visibility across all devices and applications so centralised IT teams can detect suspicious activity early." Digital health and security risk Matt Gibney, CTO of adCAPTCHA, commented: “Cyber and bot attacks are no longer a distant concern, they are a very real and growing threat that can target any organisation or individual." "With services becoming increasingly digitised, creating countless new entry points for cybercriminals, it's critical for businesses to conduct regular audits of their digital health and security risk to avoid falling victim to a costly breach." Cybersecurity audit Gibney added: "The NCSC highlights how the risks we face are widening faster than our defences can keep up, with cyber threats becoming more frequent, sophisticated, and impactful. A key part of these risks is the rise of bot networks. Once bots infiltrate IT systems, they can scrape and steal valuable data, sell monetised advertising space and content, and cause major financial losses." "This why monitoring for the presence of bot networks should be an essential part of any cybersecurity audit. Uncovering the full extent of bot issues allows organisations to prioritise investment in detection and prevention systems, ultimately strengthening their overall cyber resilience.” NCSC’s Annual Review The NCSC’s Annual Review highlights the rising use of artificial intelligence (AI) by cybercriminals, making attacks more efficient and harder to detect. Over the past year, the NCSC managed 430 cyber incidents, including a rise in data exfiltration and ransomware attacks, with sectors such as academia, manufacturing, and IT remaining highly vulnerable. The NCSC urges organisations to adopt stronger cybersecurity practices to mitigate these risks.

Matrix, a pioneering provider of advanced security and telecom solutions, successfully participated in the prestigious Dahej Industrial Expo 2024, held from November 20th to 22nd at GIDC Road, Dahej, Gujarat. The event proved to be an excellent platform for Matrix to highlight its latest advancements in IP video surveillance, access control, time attendance, and telecom solutions, drawing significant attention from industry stakeholders and visitors. Transforming security with innovations At the Dahej Industrial Expo, Matrix captivated attendees with its comprehensive security portfolio tailored to the evolving needs of enterprises. The highlight of the showcase was Matrix's Ruggedised IP Camera, designed to meet EN50155 standards for challenging environments such as roadways and railways. Visitors were impressed with its exceptional video clarity, low-light performance, and ability to capture precise footage of fast-moving vehicles, making it a game-changer for demanding applications. OWASP ASVS 4.0 L2 standards Matrix showed its Professional Series Bullet and Dome Cameras that are fitted with cybersecurity Matrix also exhibited its Professional Series Bullet and Dome Cameras, which are equipped with robust cybersecurity features that are compliant with OWASP ASVS 4.0 L2 standards and certified by STQC.  Complementing these cameras, Matrix presented its range of Network Video Recorders, renowned for delivering reliable and efficient video surveillance solutions. Real-time alerts and updates In the domain of access control and time attendance, Matrix showcased its GDPR-compliant systems with advanced features like WhatsApp integration for real-time alerts and updates. Visitors were particularly intrigued by the COSEC ARGO FACE, a high-performance door controller offering Adaptive Face Recognition, Face Liveness Detection, and Mask Compulsion for enhanced security. Its ability to manage up to 50,000 personnel with identification speeds under 0.5 seconds garnered widespread appreciation. Innovation and smart enterprise solutions Matrix showed the integration of its IP video surveillance, access control, and time-attendance systems Another standout solution was the COSEC VEGA, an AADHAAR-enabled biometric attendance system designed to improve attendance tracking and streamline workforce management for government and public-sector organisations. Matrix further demonstrated the integration of its IP video surveillance, access control, and time-attendance systems with BACnet for intelligent building automation and proactive security, underlining its commitment to innovation and smart enterprise solutions. Cutting-edge telecom solutions for modern enterprises Matrix’s showcase of its enterprise-grade Telecom Solutions also received enthusiastic feedback from attendees. The display featured Hybrid PBX systems, embedded IP-PBX platforms, VoIP gateways, and SIP deskphones, each designed to optimise communication and boost operational efficiency. With their scalability and robust performance, Matrix’s Telecom Solutions stood out as reliable infrastructure for businesses aiming to streamline communication and enhance productivity. Strengthening market presence  Matrix’s participation at Dahej Industrial Expo 2024 reinforced its growing presence in Dahej Matrix’s participation at Dahej Industrial Expo 2024 reinforced its growing presence in Dahej and the surrounding regions. The event served as a valuable opportunity to connect with industry pioneers, project managers, and consultants, demonstrating how Matrix’s innovative solutions address the unique challenges faced by enterprises in this industrial hub. Tarun Sharma, Marketing Head at Matrix, expressed his satisfaction with the event, stating, “Dahej Industrial Expo 2024 was a fantastic platform for Matrix to interact with key stakeholders and showcase our latest innovations in Security and Telecom. The response from visitors has been overwhelmingly positive, and we look forward to building lasting relationships with the enterprises we engaged with during the event.” A successful showcase Matrix extends its gratitude to all the attendees who visited its booth at Dahej Industrial Expo 2024. The event marked another milestone in Matrix’s journey of delivering cutting-edge security and communication solutions to enterprises, reflecting its commitment to innovation, quality, and customer-centricity.

Hikvision, a world-pioneering manufacturer and supplier of security products and solutions that deliver the ideal combination of high performance and extreme value, is pleased to introduce three 6 MP cameras in its Value Series, offering customers enhanced clarity, extended range, and affordability. Available at a special promotional discount through December 31, these models—part of Hikvision’s innovative 3-Series lineup—feature AcuSense technology, enabling efficient and precise monitoring that outperforms traditional 4 MP cameras. Hikvision’s DarkFighter technology Compatible with new and living systems, these models are suited for domains and lighting conditions “Our 6 MP 3-Series cameras bring high-performance imaging, greater monitoring coverage, and advanced technology to the Value Series, allowing customers to improve their security systems affordably,” said John Xiao, Vice President of Marketing, Hikvision USA. “We’re making professional-grade security accessible for a broader range of users, ensuring high resolution and reliable performance.” The new 6 MP cameras offer clearer visuals and an extended monitoring range, featuring advanced low-light capabilities through Hikvision’s DarkFighter technology. Compatible with both new and existing systems, these models are suited for various environments and lighting conditions. 3-Series 6 MP camera models on sale 1.    DS-2CD3066G2-IS: 6 MP AcuSense Fixed Mini Bullet Network Camera 2.    DS-2CD3366G2-ISU: 6 MP AcuSense Fixed Turret Network Camera 3.    DS-2CD3T66G2-4IS: 6 MP AcuSense Fixed Bullet Network Camera Key features of the 6 MP Value Series cameras AcuSense Technology: Enables precise object detection and classification, minimising false alarms for more efficient monitoring. High-Resolution Imaging: Provides sharp, detailed visuals that surpass the 4 MP models in the Value Series. Extended Monitoring Range: Enhanced sensor and lens technology enable broader coverage. Advanced Low-Light Performance: Ensures clarity in various lighting conditions, powered by DarkFighter technology. Efficient Compression: H.265+ compression optimises storage and bandwidth. Versatile Compatibility: Compatible with HEOP and third-party applications for flexible customisation. Take advantage of this special offer on Hikvision’s 6 MP Value Series cameras by December 31. For more information, visit a local distributor, contact a Hikvision representative, or explore the full range of products at Hikvision.com.

Gunnebo Entrance Control has launched an innovative enhancement to its preventative maintenance offering, as a connected service to maximise equipment uptime, extend asset value, and support more sustainable operations. EntraServe Connect from the global pioneer in entrance control security solutions, enables organisations across high-demand environments, such as offices, stadia, and critical infrastructure sites, to keep their systems performing smoothly with minimal interruption. Gunnebo’s specialist teams The proactive approach maintains uptime and extends the value of each entrance control solutions Through real-time remote monitoring, Gunnebo’s specialist teams can detect potential issues early, allowing quick corrective action before issues arise. This proactive approach maintains uptime and extends the value of each entrance control solutions by reducing the need for extensive on-site maintenance and costly unexpected repairs.  "Our clients rely on Gunnebo Entrance Control to ensure secure, efficient access. The launch of EntraServe Connect takes us to the next level of service offering," said Emilia Taskinen - VP of Customer Service and Recurring Revenue of Gunnebo Entrance Control. Repair requirements  Taskinen added: "This connected service allows us to deliver smarter, faster maintenance and effectively prevent downtime, providing an elevated level of reliability, sustainability, scalability and peace of mind to grow with our customers." Longer-lasting equipment and reduced repair requirements contribute to lower lifecycle costs and a smaller environmental footprint, aligning with sustainable operational goals. Advanced analytics  Gunnebo Entrance Control provides serial visibility into the health of each client's tools With EntraServe Connect, Gunnebo Entrance Control provides continuous visibility into the health of each customer’s equipment. Advanced analytics deliver actionable insights that enable predictive maintenance, further extending equipment longevity and reducing the frequency of in-person service visits. This responsive service not only ensures seamless people flow but also supports environmental sustainability by reducing energy usage and prolonging equipment life cycles. Gunnebo’s preventative maintenance Emilia concludes: “As businesses across the globe face increasing legislative demands for efficiency and data management, EntraServe Connect offers the proactive tools required to keep operations running smoothly and compliantly. And by combining remote monitoring with advanced diagnostics, we’re empowering our customers to take control of their equipment health, reduce operational disruptions, and extend the lifespan of their assets – all while contributing to a greener future.” EntraServe Connect is available across Gunnebo’s preventative maintenance tiers to integrate seamlessly into its full-service portfolio.  The additional option of the EntraLinq app enables the management and monitoring of systems, whether on-site or remotely, at all times.

IT services provider - adesso has been admitted into the Crown Commercial Service (CCS) Cloud-14 framework, supporting the UK’s public sector in its journey toward secure, streamlined, and efficient digital transformation. The Cloud-14 framework facilitates access to IT services for government organisations, empowering them to innovate, strengthen data security, and scale services to meet public needs more effectively. Innovative solutions adesso delivers innovative solutions that enhance the digital capabilities of public sector organisations With this recognition, adesso is positioned to deliver innovative solutions that enhance the digital capabilities of public sector organisations, ensuring faster response times, improved service delivery, and robust infrastructure to benefit citizens nationwide. Achieving this milestone required six months of rigorous preparation and collaboration, with teams across adesso with focus a on compliance, transparency, and excellence. Secure digital transformation The process highlights the company’s ability to set new standards for fostering secure digital transformation, both locally and globally.  Libero Raspa, Managing Director of adesso UK, commented: “Securing a place on the CCS Cloud-14 framework marks a pivotal moment for adesso, reflecting the collective dedication, expertise, and passion of our team. It is a testament to our commitment to empowering the UK’s public sector with tailored, innovative solutions designed to address the evolving demands of digital transformation.” Cloud-14 framework Libero Raspa added: “This achievement also underscores the growing importance of collaboration and transparency in delivering impactful digital outcomes. As we move forward, we remain focused on providing solutions that not only meet immediate operational needs, but also lay a foundation for long-term resilience, adaptability, and sustainable progress.”  adesso’s inclusion in the Cloud-14 framework marks a significant step forward in its mission to partner with government organisations in shaping a digitally resilient future. The company is committed to delivering tailored IT solutions that address evolving public sector challenges, ensuring that technology serves as a force for the public good.

As the backbone of community welfare, healthcare facilities cater to crucial public needs from emergency care to specialised medical treatments, and due to its position as a significant facet of the world's critical infrastructure, the healthcare sector faces a multitude of challenges in ensuring patient and visitor security, managing high traffic, and safeguarding sensitive data. Medical sites, such as large hospitals and urgent care clinics, see a wide variety of patients, medical staff, administrative teams, and visitors throughout the day. In addition to protecting patients, visitors, and staff, healthcare environments must protect medical and patient data, ensure immediate response to urgent medical events, and maintain 24/7 operations. Security challenges   Cloud-based solutions have made their mark on healthcare security, offering unparalleled scalability Addressing the security challenges presented by 24/7 availability and high patient and visitor traffic calls for a merging of technology, processes, and security strategies that go beyond what a typical security infrastructure would look like.  Cloud-based solutions have made their mark on healthcare security, offering unparalleled scalability, accessibility, and integration capabilities. These advancements address the multifaceted demands of healthcare organisations, ensuring seamless around-the-clock operations while prioritising patient care and safety.  Enhancing operational efficiency to save lives Cloud-based access control solutions have revolutionised how healthcare security professionals approach collaboration within medical facilities. These solutions offer unparalleled accessibility and insight into patient and visitor security information and access logs, improving coordination among security teams and leading to more accurate monitoring and response to developing medical events. By managing and operating access control solutions via the cloud, healthcare facilities can implement effective physical security measures while ensuring seamless collaboration among staff to deliver the highest medical care possible to patients across facilities.  Physical access controls Cloud-based access control systems allow users to securely access and manage physical access controls Cloud-based access control systems allow multiple users to securely access and manage physical access controls and visitor management data simultaneously, enabling them to keep track of patient movements as they are transferred throughout the facility or between different facilities. For larger hospitals or medical campuses with multiple facilities hosting access controls via the cloud empowers users with the ability to find patients and patient data in an instant, as well as opening the door to collaborate with teams separated by long distances, ensuring all team members have access to the information they need to continue saving lives. Scaling the way to top-notch care Healthcare institutions are constantly growing and changing in response to evolving industry regulations and standards, and the access control solutions these organisations rely on should be able to scale to meet their changing needs. To ensure their access control systems can keep up with these growing demands, healthcare security professionals can invest in access control solutions hosted in the cloud to avoid the tedious hardware constraints that come with traditional on-premises solutions. Cloud solutions offer significant levels of scalability, enabling healthcare organisations to adjust their storage requirements and computing resources based on changing requirements on the fly. This capability for flexibility ensures users can manage large amounts of data without significant upfront investments in hardware. Cloud-based access control solutions Cloud-based access control solutions provide healthcare organisations with the flexibility they need to expand their access In addition to compliance with changing regulations, cloud-based access control solutions provide healthcare organisations with the flexibility they need to expand their access control platform across a growing campus or multiple buildings. Larger healthcare facilities typically consist of multiple sites of varying sizes across diverse landscapes, each with distinctive security needs.  Systems hosted in the cloud provide scalability and flexibility for user organisations, allowing security teams to modify or expand upon their security infrastructure as needed without spending on costly new hardware. This adaptability is crucial for helping address varying risks over multiple sites, providing security personnel the flexibility they need to ensure patient safety over long distances. Ease of use for security teams To truly understand the value of a cloud-based access control system, healthcare security professionals must consider the long-term savings and ROI these solutions provide by bolstering operational efficiencies and enabling unprecedented scalability.  These systems ensure compliance with changing standards and deliver a simplified user experience across platforms, prioritising security and ease of use for security teams across the healthcare sector.

Changing customer needs can make specifying an alarm system that will continue to deliver in the long term a challenge. However, the latest modular alarm solutions provide the opportunity to build a more individualised system from the outset, as well as offering the ability to up-scale in the future without causing disruption. Martin Wilson, North EMEA Regional Director at Resideo, looks at how alarm specialists can use this style of solution to both benefit customers and build their own business opportunities. Holistic sense of home security In a survey of 1,000 homeowners undertaken by Resideo, the results revealed that, although deterring burglary was still a top priority, consumers were moving to a more holistic sense of home security, wanting to bring convenience, and property and life safety, into the mix. An alarm system no longer needs to function on one level, alerting only to a break-in taking place Indeed, an alarm system no longer needs to function on one level, alerting only to a break-in taking place. The latest modular alarm systems offer the flexibility to create a scalable security and life safety platform for homes and small businesses, as well as giving installers the ability to suggest future update options that can be added as and when budget or requirement allows.  Valuable up-scales Finding an alarm that can be scaled over time has the obvious business benefit of ensuring it is easy to revisit and add to as customers naturally expand their existing security. With many modular designs connected via WiFi, this not only means installers can opt for the right mix of sensor options from the get-go but also that any additions can be connected to the panel and system with ease. Many control hubs have winning features in their own right. The ProSeries security panel by Resideo, for instance, has an intuitive touchscreen, easy-to-read, full-colour display to reduce false alarms, plus a built-in camera, speaker and microphone, intuitive icons and even five-day weather alerts. The ProSeries security panel by Resideo has an intuitive touchscreen Natural up-scale opportunities For instance, for those in a property prone to flooding, a flood sensor may be a worthwhile addition For the installer, it has a plug-in power connection, trouble-shooting videos and end-user replaceable batteries to reduce unnecessary callouts. However, to build a scalable system, this needs to be coupled with the right, flexible solutions to tackle customer concerns. Taking the time to find out what is important to the end user is vital here and can lead to natural up-scale opportunities. For instance, for those in a property prone to flooding, a flood sensor may be a worthwhile addition. Similarly, a panic button and even medical transmitters may be of benefit to others. All this, as well as other options, such as glass break detectors, door and window sensors and indoor and outdoor MotionViewers™, are available within the ProSeries range, and can be updated or added to an installation as needed or as a property grows with minimum disruption.  Adding life safety The ability to propose an alarm system that can bring together alerts for different threats – for both the home and life – under one platform, also has real appeal. Indeed, in a survey of 1,000 homeowners undertaken on behalf of Resideo, a system’s ability to alert to the dangers presented by fire and CO was mentioned as an important part of the decision-making process by 41% of participants. For many, this increased awareness may stem from the many regulation updates regarding smoke and carbon monoxide (CO) alarms that took place in 2022. In Scotland, for instance, carbon monoxide detectors were required to be fitted in any room with a carbon-fuelled appliance in all homes, rented or owned. Social housing properties In England, smoke and carbon monoxide alarms were required in all social housing properties In England, from the 1st of October 2002, smoke and carbon monoxide alarms were required in all social housing properties, with carbon monoxide alarms now mandatory in the private rented sector. Wales followed suit in December for rented accommodation.  The new guidance for England and Wales requires at least one smoke alarm to be installed on each storey of a property, to help alert to domestic fires more quickly, ensuring a quicker evacuation and reduced risk of fatality. For professionals, systems such as ProSeries, can be connected to a series of smoke and carbon monoxide detectors, in a ‘one-go-all-go’ setup that means the alarm will go off if one of these threats are identified.  Smart and connected benefits The total Connect 2.0 app gives ProSeries end-users the ability to view and control the security platform remotely. The Resideo Pro app currently gives installers the ability to view the system and connect to the central monitoring system. The platform also supports home automation as it works with Zwave devices. The platform also supports home automation as it works with Z-wave devices. The platform also supports home automation as it works with Z-wave devices There are also extra benefits for alarm professionals too. The AlarmNet 360™platform on which ProSeries is configured gives greater insight to improve business operations, increase efficiency and deliver insights on accounts to identify additional upsell opportunities and ongoing services. Providing the ability to remotely diagnose brings valuable time-saving options and avoids unnecessary callouts. It also means the ProSeries panel and peripherals programming can be accessed anytime, anywhere, using the cloud, allowing ease of programming, troubleshooting and account management on the go. Needs and future possibilities Changing a complete alarm system to apply new functions is never going to feature highly with the end user, nor does it work where longevity and sustainability is concerned. Having the ability to build a modular system and add to this as needed, whether this is at a property or a small business, provides benefits for both customers and professionals when it comes to meeting immediate needs and future possibilities. Add connectivity and remote access to this and you have a platform that can help streamline business operations, putting professionals more in touch with customers, and helping to spot future opportunities.

The average business owner or investor has some kind of security precaution in place, especially in the after-hours when there are fewer deterrents to inhibit criminal activity. Security guards, video surveillance systems, motion sensor lights, or even just fake cameras placed around the property are some of the common options people choose.  Future of overnight security Smart business owners are starting to realise, however, that some of these traditional security measures are becoming antiquated and no longer cutting. The now and future of overnight security is in remote guarding. Pioneered by companies like Los Angeles-based Elite Interactive Solutions, which was founded back in 2007, remote guarding is revolutionising the overnight security business. Minimising criminal activity Remote guarding is fast becoming the most popular choice among commercial end-user property owners Remote guarding utilises a combination of cutting-edge technology, “digital guards,” highly trained security agents, and local law enforcement if and when necessary to minimise the potential of criminal activity. For those adequately enlightened to its overwhelmingly impressive crime prevention capabilities, remote guarding is fast becoming the most popular choice among commercial end-user property owners to secure and protect their investments. What Is remote guarding?  Remote guarding is a revolutionary concept and increasing trend in security systems that utilises a combination of methods to effectively analyse potential threats to property. Cameras and/or other monitoring devices running highly advanced algorithmic software are installed in strategic areas or vulnerable places onsite and remotely located security agents are immediately notified of any activity within a designated perimeter of the property. A blend of AI, cybersecurity, and video analytics When properly deployed by an expert provider, the technology stack includes a proprietary blend of video analytics, artificial intelligence, cybersecurity, and more. Done right, “noise” is effectively filtered out, allowing agents to act on legitimate alerts and achieve zero false alarms communicated to first responders. Today, there are a lot of terms and descriptions tossed around about remote guarding, remote video, virtual guarding, etc., but those attributes must be present to represent the true definition of the offering and its many virtues. Realtime situational awareness Many systems have a two-way speaker that allows the security agent to give a verbal warning When specially trained security agents are alerted to trespassers, possible intruders, or other suspicious activity, they analyse the situation in real-time and determine the necessary level of action. Many systems have a two-way speaker that allows the security agent to give a verbal warning, known as a voice-down, to the individual(s) that they are being watched. Most perpetrators, often believing the response is emanating directly from security personnel on the property itself rather than from a remote command centre, flee immediately. However, if the threat persists, the security agent enlists local law enforcement to get on the scene.  Customised remote guarding When properly deployed, remote guarding systems are also customised to specific properties. A team of consultants visits the client’s property to evaluate its vulnerabilities and where to best place cameras and/or other monitoring devices for system efficacy. Traditional security shortfalls  According to Keith Bushey, a retired commander for the Los Angeles Police Department, there is much frustration between law enforcement officers and potential victims of crime due to the historically unreliable performance of traditional burglar alarm systems and central monitoring stations. He states about 90% of security-related calls are false alarms, a problem that has been well-documented through the years. Onsite challenges When a legitimate emergency does occur, the perpetrators have often already done their damage When a legitimate emergency does occur, the perpetrators have often already done their damage and/or escaped by the time law enforcement arrives.  Onsite security guards are not the remedy either as they bring their own set of issues and challenges.  Unexpected costs Traditional security systems can also have unexpected costs. The cost is not only in the security guards’ paycheck or the cost of the equipment itself. The cost comes when an actual incident occurs. In worst-case scenarios, the security guard(s) are injured, the business suffers inventory loss, and/or damage is sustained to the property.  The medical and other costs for the security guard(s), the loss of inventory, property damage, deployment of law enforcement resources, and possible fallout of legal expenses all add up. Even in the best-case scenario, false alarm expenses incur if law enforcement is dispatched. These, among many others, are some of the primary issues that remote guarding resoundingly answers as a superior alternative. A bounty of benefits Remote guarding systems have been proven to cut costs and be more effective than traditional security systems. Even though the monthly monitoring costs of remote guarding are significantly higher than traditional intrusion detection system monitoring, the much higher effectiveness in crime reduction, elimination of false alarms, and augmenting or replacement of manned guards result in a substantially higher return on investment (ROI) to the end user. Easy tracking of threats The security cameras already have their image captured on record, making them easier to track down For example, case studies have demonstrated reduced security costs for clients by 60%, on average. These reductions have come from the costs of security staff, inventory, or property loss, plus saving money on insurance premiums and deductibles. The nature of remote guarding reduces the risk and costs of false alarms, with professional security agents able to determine an actual threat before law enforcement is called. In a rare instance when a perpetrator escapes before law enforcement arrives or can detain the individual(s), the security cameras already have their image captured on record, making them easier to track down and identify. Reduction of false alarms The significant reduction in false alarms is greatly appreciated by law enforcement, as it allows them to focus on real emergencies or crises. Better relationships are also developed between clients and law enforcement, as remote guarding systems are highly reliable in providing accurate and real-time information to officers as they approach the scene. In short, it assists law enforcement in doing their job more effectively, as well as more safely thanks to having eyewitness information before engaging in an active crime scene.  Partnership When you combine the decreased cost with the increased efficiency and success rate, it is easy to see why many commercial end-user property owners across the country are making the shift to remote guarding. It’s also an outstanding opportunity for professional security dealers and integrators to partner with a remote guarding services provider to bring a superior solution to their end customers and pick up a recurring monthly revenue stream in the process.

In today's complex security landscape, ensuring the safety of building occupants and assets requires more than just cutting-edge technology. Holistic approach The SHIELD certification, introduced by the Secure Buildings Council, is designed to help building owners, tenants, and security professionals navigate this challenge effectively. SHIELD offers a holistic approach to physical security that emphasises not just the systems in place, but the collaboration among all stakeholders. With practical, actionable guidance, SHIELD certification seeks to become a benchmark for secure building environments.  What is SHIELD?  Its primary goal is that buildings are equipped with security systems and protocols that protect against threats SHIELD is a comprehensive certification programme developed by the Secure Buildings Council to establish and maintain a standard of excellence in building security. Its primary goal is to ensure that buildings are equipped with security systems and protocols that not only protect against threats but also enhance the overall safety and operational efficiency of the facility. Forward-thinking design It encourages a multi-disciplinary approach, bringing together building owners, managers, security professionals, architects, and engineers to foster an integrated security strategy. By adhering to SHIELD's standards, facilities can assure tenants, visitors, and investors that the building is designed to be a secure and resilient environment. The intent is to create safer spaces through collaboration, forward-thinking design, and stringent security measures.  Enhancing security and building resilience  SHIELD certification helps to ensure that buildings are not only secure from external threats but are also resilient in the face of internal vulnerabilities. This includes everything from access control systems and surveillance infrastructure to cybersecurity measures and emergency response protocols. Detailed framework SHIELD acts as a roadmap to assess and improve the effectiveness of a building's security architecture The certification process provides a detailed framework for identifying potential risks, implementing best practices, and continuously monitoring security measures.  For security professionals, SHIELD acts as a roadmap to assess and improve the effectiveness of a building's security architecture. The programme emphasises the importance of both physical and digital security, recognising that modern threats often cross over from one realm to the other.  Benefits for tenants, investors, and facility managers  One of the standout benefits of SHIELD certification is the assurance it provides to tenants and investors. Certified buildings demonstrate a commitment to security that can attract higher-quality tenants and increase the building’s market value. For investors, a SHIELD-certified building represents a lower-risk investment, as the facility is better protected against both physical threats and operational disruptions.  Standardised procedures Additionally, facility managers benefit from SHIELD's emphasis on clear, standardised procedures for maintaining and upgrading security measures. The certification helps streamline operations by ensuring that all security protocols are applied consistently and reviewed regularly. This results in a safer, more efficient building environment for everyone involved.  Promoting collaboration and industry integration  Architects, engineers, and security professionals are encouraged to work together from the earliest stages SHIELD certification is not just about the implementation of security technologies—it is also about fostering collaboration among various stakeholders. Building owners, architects, engineers, and security professionals are encouraged to work together from the earliest stages of design and planning. This collaborative approach helps ensure that security measures are integrated into the fabric of the building, rather than being tacked on as an afterthought.  Multi-disciplinary synergy Furthermore, SHIELD works in alignment with other industry standards, such as LEED for environmental sustainability and WELL for health and well-being. This multi-disciplinary synergy allows building owners to pursue multiple certifications concurrently, enhancing the building's overall value and appeal.  Achieving SHIELD certification: The process  The process to become SHIELD certified involves a comprehensive assessment of a building’s security features and protocols. This begins with a gap analysis, where security professionals evaluate the building's current state against SHIELD's stringent standards. From there, a detailed action plan is developed to address any deficiencies. Once the necessary upgrades and protocols are in place, the building undergoes a final audit before the certification is awarded.  Incorporating multiple elements   SHIELD takes a holistic approach that encompasses not just physical security but also digital and procedural elements A common misconception about SHIELD is that it is solely focused on physical security systems. In reality, SHIELD takes a holistic approach that encompasses not just physical security but also digital and procedural elements. Another misconception is that SHIELD is only applicable to large-scale commercial properties, when in fact it can be adapted for buildings of various sizes and functions.  Global adoption of SHIELD certification SHIELD certification is seeing increased adoption across North America, Europe, and parts of Asia. Its focus on a comprehensive, collaborative approach to security has made it particularly attractive in high-risk industries such as finance, healthcare, and data centres. While it is still gaining traction in some regions, SHIELD is poised to become a global standard for building security in the coming years. SHIELD certification represents a significant step forward for building security. By fostering collaboration and emphasising a holistic approach, SHIELD helps create safer, more resilient buildings that protect both the physical structure and the people and assets inside.

ISC West 2024 mirrored a vibrant industry on the precipice of accelerated change. Factors such as the cloud, artificial intelligence (AI), edge computing, and biometrics are shaping the future of the security marketplace, and they were front-and-centre at the industry’s biggest U.S. show in Las Vegas.  Foot traffic was steady and impressive, including more than 29,000 security industry professionals viewing 750 exhibitors. A torrent of eager attendees crowded the lobby on the first day and could not wait for the doors to open. When they were admitted, the wealth of technological innovation and business opportunity did not disappoint. Focus on cloud systems Cloud systems were high-profile at ISC West. Camera manufacturer Axis, for example, introduced their Axis Cloud Connect at a press conference. Meanwhile, Genetec officially launched their Security Centre SaaS platform, which aims at eliminating points of friction to enable integrators to easily embrace cloud systems from quoting and ordering to provisioning and installing.  Camera manufacturer Axis, for example, introduced their Axis Cloud Connect at a press conference Cloud provider Eagle Eye Networks promoted their new “Eagle Eye 911 Camera Sharing” technology under which both non-Eagle Eye Cloud VMS customers (via Eagle Eye 911 Public Safety Camera Sharing) and Eagle Eye customers can opt to share their video feeds for use by 911 operators in case of emergency. If users opt-in, 911 operators can have access to live video as an emergency unfolds. Eagle Eye Networks provides the feature by integrating with RapidSOS call centre software. Camera locations are based on geolocation coordinates, and customers can choose if they want to participate and which cameras they want to share. Biometrics in the mainstream Biometrics were well represented at ISC West, including Alcatraz AI, which introduced an outdoor version of their biometric face recognition product. The Rock X works well despite harsh lighting. Alcatraz’s products do not have to be integrated, they communicate just like a card reader using OSDP or Wiegand protocol. “At the show, customers are excited about moving to a frictionless environment and getting rid of existing credentialing,” said Tina D’Agostin, CEO and co-founder of Alcatraz. “We are making access control frictionless, secure and private. The experience can be as passive as possible – people can just walk in.” Multiple types of authentication, and the ability to detect tailgating and stream video SAFR from Real Networks also featured biometric face recognition, emphasising feature sets, convenience, and price/performance. They offer multiple types of authentication, and the ability to detect tailgating and stream video. A new device is a small mullion mount that is “approaching the price of a card reader, factoring in the need to purchase cards,” said Brad Donaldson, Vice President and General Manager. SAFR focuses on convenience: You don’t have to take out your phone to pass through a door. Enrolment is easy by incorporating existing databases, and costs are lower than competitors, said Donaldson. The system analyses multiple points on the face, turns it into data and then encrypts it, providing a “unique signature for each person.”  Credentials in Apple Wallet and Google Wallet AMAG Technology announced the compatibility of credentials with the Apple Wallet and Google Wallet. The company is also embracing a new strategic direction under President David Sullivan. They launched a new website in January, are developing dynamic resources and a partner page, and they now integrate with 120 tech partners. AMAG Technology Financial Services now enables their channel partners to offer leasing and financing options to customers. The big new booth at ISC West reflected an effort to “market different and look different,” according to the company. The big new booth at ISC West reflected an effort to “market different and look different" The new Symmetry Control Room, a command-and-control system, is a relaunch of an earlier AMAG product with enhanced features. Suitable for large enterprise customers, the software enables a big video wall to display all the various systems and incorporates all the data into a single “pane of glass.” Operators can “draw a lasso” around cameras they want to display on the video wall and can follow action across multiple camera feeds.  Navigating megatrends A breakfast meeting for integrators, sponsored by Assa Abloy Opening Solutions, was built around the theme “Navigating Megatrends for Sustainable Growth." The megatrends are artificial intelligence, sustainability and cybersecurity. Related to cybersecurity, there are 350 common vulnerabilities and exposures (CVE) published per week, reflecting the continuing threat to cybersecurity. Physical security has a “data lake” of information from various physical security systems that can be an attractive target for cybersecurity breaches. Data sets can be exploited and/or poisoned. The security industry needs to apply “defence in depth” to the challenges of protecting data. “The threat landscape is always changing, and security technology is an iterative process,” said Antoinette King, i-PRO’s head of cyber convergence, one of the panellists. Natural language systems Natural language systems are a newer approach making an early appearance at ISC West Natural language systems are a newer approach making an early appearance at ISC West. Brivo, for example, has an early prototype of its “natural language search capabilities” that can answer questions such as “Who is in the office?” or “Where is Bob and what has he done?” Brivo also promoted its all-in-one door station device that combines a card reader and a camera (for facial authentication) and serves as a video intercom, thus eliminating the need for multiple devices at the door. Brivo is also emphasising tailgate prevention, facial authentication, and people counting using AI at the edge. Also promoting natural language systems was Verkada, which unveiled a beta version of its AI Search feature that embraces national language capabilities. With AI Search, users will soon be able to use natural language to search for people or items. For example, a search could be “person climbing over a fence” or “person making phone call” or “person wearing football jersey.” Verkada wants to be thoughtful with the rollout and make sure effective guardrails are implemented to prevent abuse and bias. The release should happen in the coming months. Multi-family applications Allegion is promoting the XE360 hardware lock platform in various formats, including cylindrical lock, mortise lock, deadbolt and exit trim. At the show, Allegion noted an enthusiasm for multi-family applications. “We have been surprised by the people who want to add electronics and to retrofit existing multi-family facilities to compete with newer facilities,” said Henry “Butch” Holland, Allegion’s Regional Director, Channel Sales East Region. Allegion works with 60 different physical access control software providers, including familiar players such as LenelS2 and Genetec Allegion also offers an “indicator” display on its locks, showing at a glance whether a door is locked or unlocked. The “indicator” might also display “occupied” or “vacant.” Allegion works with 60 different physical access control software providers, including familiar players such as LenelS2 and Genetec.  Integrator M&A trends Everon looks for acquisitions in areas where they do not currently have support for national accounts A conversation with Everon at ISC West provided insights into the accelerating trend of mergers and acquisitions among the integrator community. Everon, formerly ADT Commercial, has done six acquisitions of local integrators since they changed their name last year. In targeting companies to acquire, they look for a good company with a good reputation, and they consider how the new company’s competencies complement their own. Some M&A strategy is geographic, as Everon looks for acquisitions in areas where they do not currently have support for national accounts. They also consider density, seeking to add new acquisitions in larger markets where they don’t currently have a big market share. “A lot of investment is coming into security because it is seen by investors as recession-proof,” said Michael Kennedy, VP, Mergers and Acquisitions, for Everon. Kennedy met with 95 businesses last year for possible acquisition, and the company only finalised a handful – reflecting that Everon is selective and careful that corporate cultures are aligned. “With an acquisition, the goal is to keep every customer and every employee,” said Kennedy. Voice of the customer  ISC West provides an opportunity for manufacturers to listen to the “voice of the customer;” in person, no less. “We have every kind of problem come to the booth,” commented Heather Torrey, Honeywell’s General Manager, Commercial Security, Americas. “People are passionate, interested and very specific with their questions and comments,” she said. “We are driving a complete system, but we are flexible, helping our customers to meet their needs and not try to fit every foot into the same shoe. Sometimes meeting customer needs involves working with competitors," Torrey commented. “It truly comes back to listening to the customer, not just ‘this is what we have to offer,’” she adds. ISC West provides an opportunity for manufacturers to listen to the “voice of the customer;” in person, no less. Edge applications are everywhere at ISC West, and one company is promoting a new approach to expand functionality at the edge. Camera company i-PRO advocates the use of the “Docker” platform for app development, an option they offer on their cameras. Docker “containers” package deep-learning algorithms to make it easier to embed software into edge devices. Anyone can run Docker apps on i-PRO cameras that use the powerful Ambarella chip. A Docker “swarm” can combine multiple edge devices to work together and share resources. For example, the approach can increase computing power at the edge to increase the capabilities of instant analytics. It’s faster and provides better redundancies. A “distributed computing platform” ensures less latency than communicating analytics to a central server.  Unification of capabilities Johnson Controls (JCI) also promotes the trend of combining multiple systems into a single pane of glass. Their “Open Blue” platform, with a security version unveiled at the show, integrates various security systems into one, combining data and monitoring device health.  Basically, the system manages all resources holistically. JCI also notes a trend toward “unification of capabilities,” e.g., combining access control and video. “The scope of security is evolving from a focus on protection to a broader focus on operations,” commented Julie M. Brandt, JCI’s President, Building Solutions North America.

As the physical security and cybersecurity worlds converge, many industry professionals are finding themselves moving from one realm to the other. Or, more likely, they are embracing both disciplines as integral to the future of security as a whole. One security professional bringing her cybersecurity expertise to the physical security market is Wendy Hoey, Director of Sales, US Sales Leadership, North America, for Milestone Systems. With more than 23 years of experience in cybersecurity, Wendy Hoey now works with a global company dedicated to empowering people, businesses and societies with data-driven video technology. Author's quote Caught up with Wendy Hoey to discuss how the security market can harness innovation “I'm thrilled to be joining the physical security industry at this transformative time when there's such tremendous potential to update legacy systems with pioneering technologies like AI and the Internet of Things,” says Hoey. “I'm energised by the chance to collaborate with colleagues to help transform physical security, enhance predictive capabilities, and realise a shared vision of seamless protection across the digital and physical realms.” Caught up with Wendy Hoey to discuss how the security market can harness innovation to make the world safer and more secure. “The future is bright, and I'm honoured to be part of this community,” says Hoey. Q: What can physical security learn from the world of cybersecurity? Hoey: Physical security can learn a great deal from the world of cybersecurity. With the rise of IoT and IP-connected devices, the lines between physical and digital security are blurring. Like cybersecurity, physical security needs to take a proactive approach to protecting core systems and perimeter access points. Understanding potential vulnerabilities and attacks is key. Physical security pros should continuously educate themselves on emerging technologies and threats and stay up to date on best practices. Adopting a customer-centric mindset is also critical. Rather than just selling technologies, physical security providers should focus on understanding clients' unique risks, objectives, and pain points. By taking cues from cybersecurity, the physical security industry can transform itself, innovate, and provide smarter solutions. Q: How is physical security a unique application for IT? How do physical security (and/or video) systems differ from “other” IT systems? Hoey: Physical security has unique challenges compared to traditional IT systems, but also shares some commonalities. At its core, physical security relies on networked hardware like cameras, access control and detectors that must be online and recording effectively at all times. This is like IT infrastructure in that uptime and availability are critical. With the rise of IoT, cyber and physical security are converging. Physical security systems have vulnerabilities that didn't exist before everything became IP-connected. Staying on top of emerging technologies and threats is crucial. At the end of the day, both physical and cyber security share the goal of minimising organisational risk, and both disciplines must come together and cooperate to optimise security and safety. Q: How can security integrators ensure their workforce (i.e., installers) have the required IT skills to address the needs of the physical security market? Hoey: As security networks converge more deeply with IT infrastructure, integrators must invest in training to ensure their installers have the required skills. Whether pursuing vendor certifications, in-house training programs, or partnerships with IT services firms, integrators must recognise that security solutions require IT fluency. A willingness to upskill installers and keep pace with technological change will prepare integrators to deliver the solutions end users demand in an increasingly connected physical security ecosystem. Q: What is the role of the manufacturer to ease the application of IT technologies to the physical security market? Hoey: The role of the security manufacturer is to simplify and facilitate the application of IT technologies by serving as a trusted advisor and educator. Manufacturers must provide guidance, case studies, and domain expertise to help partners and end users understand the full capabilities of technologies and how they can be leveraged most effectively. Rather than just promoting a specific product, manufacturers should always take an active role in informing the channel and customers on available possibilities, bringing real partnership through tailored advice and solutions. Q: What challenges remain relating to implementing IT technologies in the physical security industry? How will new technologies (e.g., AI) transform the IT environment for physical security now and in the future? Hoey: When implemented thoughtfully, AI has enormous potential to transform physical security by helping security professionals identify anomalies and patterns in data to enable predictive analytics. With the right solutions, AI can act as a force multiplier by monitoring behaviours and giving security teams advance warnings before incidents occur. As AI and other emerging technologies mature, they will bring the industry in line with the most advanced security tools available. The future looks bright for a truly integrated physical and digital security environment with AI pioneering the charge.

Silverstein Properties, a pioneering real estate development, investment, and management firm, and its partners SwiftConnect, Allegion, and Kastle, announced they are live with resident keys in Apple Wallet for all apartment units at a multi-family housing location: Silverstein’s Silver Towers residential property at 606 West 42nd Street in New York City. Silverstein’s residential tenants now have an easy and secure way to add a resident key to Apple Wallet to access the apartment building and unlock their homes with a simple tap of an iPhone or Apple Watch—thus eliminating the need to use a traditional, physical key. Resident key in Apple Wallet The rollout of keys in Apple Wallet marks an important milestone for the U.S. real estate industry “We’re excited to make it easy for our residents to use their resident key in Apple Wallet to get into their buildings, homes, and common areas, which builds upon our previous offering to office tenants who use their employee badge in Apple Wallet to access offices and shared spaces including lounges, cafes, conference facilities, and yoga studios,” said Tal Kerret, President of Silverstein Properties. The rollout of keys in Apple Wallet marks an important milestone for the U.S. real estate industry, as property owners and employers reimagine the home and workplace experience for residents, office tenants, and employees. SwiftConnect’s success: Enhance security for residents “The Silver Towers project builds on SwiftConnect’s success in delivering seamless access via NFC wallets across the most iconic commercial real estate properties in New York and beyond,” said Matt Kopel, co-CEO and President of SwiftConnect. “We are excited to once again partner with Silverstein Properties and to extend our leadership into the multi-family housing market. Now, residents can easily access their personal spaces with their iPhone and Apple Watch, and property teams are able to enhance security for their residents—while also automating the process of managing keys and access.” Modern access-control solution SwiftConnect integrates with the Kastle Access Control platform; Schlage® mobile credentials To provide residential tenants with this experience, SwiftConnect integrates with the Kastle Access Control platform; Schlage® mobile credentials; and access control devices from Allegion™, as well as all other necessary business platforms and systems to create a unified digital network for hassle-free mobile access. “Kastle is thrilled to be a partner on the Silver Tower project, leveraging Kastle’s robust and proven access-control products to create a modern access-control solution that delivers an unparalleled experience both property owners and residents can trust,” said Haniel Lynn, CEO of Kastle. Schlage mobile-enabled wireless locks “We are excited to work with SwiftConnect and play an important role in Silver Tower's resident key in Apple Wallet multifamily housing deployment,” said Mark Casey, Vice President of National Electronic Sales of Allegion.  “Resident Keys in Apple Wallet—alongside our Schlage mobile credentials and Schlage mobile-enabled wireless locks—not only enhances security and convenience for residents, but also exemplifies our commitment to driving the future of seamless access and smart apartment technology.” How seamless access works at Silver Towers Tenants can add their resident key to Apple Wallet after an initial set-up through Silverstein’s Inspire app, using SwiftConnect’s AccessCloud platform. Once added, tenants can hold their iPhone or Apple Watch near a door reader or smart lock for seamless access to the apartment building, their home, and shared fitness and amenity spaces.  With Express Mode, tenants don’t need to wake or unlock their device to use their resident key—they can simply hold their device near a reader and go. If an iPhone needs to be charged, they can still use their device to access their apartment and amenity spaces with Power Reserve.  Resident key in Apple Wallet takes full advantage of the privacy and security features already built into iPhone and Apple Watch. Data is encrypted and protected against tampering and theft, and Apple cannot see when and where a resident uses a home key in Wallet.  Silverstein’s holistic customer experience program The new offering falls under Inspire, Silverstein’s holistic customer experience program that reshapes how, when, and where the company’s customers live and work. Inspire brings hospitality services, social and wellness programming, data-driven workplace technology, and a flexible workspace solution under one umbrella. Since its inception 67 years ago, Silverstein Properties has been recognised for driving innovative technology adoption to enhance the tenant experience. The company has built a reputation for developing exceptional projects, enhancing local communities, providing outstanding services to customers and partners, and driving innovation within the industry.

360 Vision Technology, the UK manufacturer of ruggedised HD, radar, and thermal PTZ imaging cameras, has supplied its Invictus TX streaming camera surveillance technology for installation at South Tyneside Council (STC) car parks.  Part of a wider STC CCTV surveillance scheme, thirty 360 Vision Invictus TX cameras have been installed by integrated technology solutions provider, North, to provide 24-hour monitoring for car parks located across South Shields.   Challenges with existing CCTV Daniel Chappell, Technical Account Manager at North takes up the story, “Historically, South Shields had an existing public safety CCTV system, which was mainly street-focused." "However, this camera network had become unreliable with age, with some cameras being removed. As part of a project to overhaul the system, an opportunity arose for the STC car parks department to allocate a new surveillance solution, to cover its twelve town centre car parks." New solution requirements “After discussing the car parks’ CCTV requirements with long-term client STC, we set about securing a robust solution, with technical support supplied in discussions with the team at 360 Vision. We outlined the technical requirements and video transmission restrictions of the project to 360 Vision’s technical team and were delighted with the enthusiasm and technical understanding of the demanding requirements of this installation." “While cameras were required to replace existing devices, mostly in existing camera tower locations, the choice of video transmission needed to be re-considered, as the legacy fibreoptic cabling had become unreliable and a replacement fibre network would have been prohibitively expensive." TX streaming camera “On consideration of the cabling issue, 360 Vision suggested that we consider their TX streaming camera option, to transmit camera video wirelessly, over 4G mobile networks. This would have the benefit of substantially low-cost video transmission compared to the expense and civil works disruption required to own or lease a new fibre network, totally negating the need for fixed cabling." "Taking up the idea and to secure the best 4G network supplier for each TX camera, exact camera locations were provided and cross-referenced with network operators to provide the best quality of signal at each specific camera location.”  Invictus PTZ TX cameras Authorised operatives in the field can view selected Invictus TX camera images using a laptop browser Utilising 4G unlimited data sim cards and backed-up by on-the-edge built-in camera recording, the new Invictus PTZ TX cameras are securing STC car parks with video streaming, supplying high-quality wireless images to a Veracity Viewscape VMS in the main STC control room. In addition to control room monitoring, authorised operatives in the field can view selected Invictus TX camera images using a laptop browser or mobile phone.  Car park safety and security Councillor Jim Foreman, Lead Member for Housing and Community Safety at South Tyneside Council, said, “This investment forms part of wider improvements to our CCTV provision which is a vital tool in helping to keep our residents and visitors safe." “The surveillance flexibility and technology that comes with this new system greatly enhances the safety, security, and management of the car parks." Real-time monitoring "Staff has a reliable video system for monitoring the cameras and supporting them to manage and respond to incidents in real-time more quickly and effectively." "The upgrade demonstrates our commitment to providing safe and secure car parks, many of which hold prestigious Park Mark awards in recognition of good management and maintenance, as well as appropriate levels of lighting, signage, cleanliness, and surveillance.”  Camera features Invictus TX cameras installed deliver close-up imaging via their 32x zoom lens and excellent night-time vision Featuring a continuous rotation pan, unobstructed 360-degree view, and 160-degree tilt, the 360 Vision Invictus TX cameras installed deliver close-up imaging via their 32x zoom lens and excellent night-time vision, being equipped with optional on-board white light LED technology.   “If a network becomes crowded and the transmission bandwidth reduced, for example, during events such as the Great North Run, the TX camera will automatically optimise its video compression to maintain the best quality of video available,” Daniel explains.  Comprehensive coverage “This advanced functionality offers peace of mind for STC car parks that the best quality video will always be received for monitoring, whatever the network conditions. And in the case of a network outage, no essential video will be lost, as back-up recording is stored in the Invictus TX camera head, ready for ‘on-demand’ download and viewing when the network has recovered.”  The cameras provide comprehensive coverage of the STC car parks, at a fraction of the cost associated with traditional hard-wired video transmission infrastructure.  Ultra-low light technology Adrian Kirk, Business Development Director at 360 Vision Technology commented, “The combined Invictus TX camera and integrated LED white light technology makes it the perfect choice for the demanding coastal environment at STC’s South Shields car parks." "For the ultimate in imaging performance, Invictus’ ultra-low light technology 1/1.9’’ ULL sensors deliver brighter, crisper, and more defined colour images, even at night time. We are proud to have delivered a practical Invictus TX-based camera solution as part of the STC CCTV network upgrade.” 

Motorola Solutions announced that Lancashire Police will deploy the M500 in-car video solution across its entire fleet of vehicles. The new video solution observes the vehicle’s environment from multiple viewpoints to provide officers with real-time awareness of their surroundings, whilst capturing video evidence that can provide accurate incident documentation to aid investigations. Motorola Solutions M500 "Police officers face unpredictable challenges and fast-moving events every day,” said Chris Hardy, chief superintendent for Lancashire Police. “The ability to respond quickly is paramount. The Motorola Solutions M500 can live-stream video back to the control room, enabling our team to build a clear picture of unfolding events by giving us eyes on the scene. It is a highly configurable, easy-to-use system that can automate processes such as triggering video recording when the blue lights are activated, helping officers to focus on the job at hand.” Technological and organisational capabilities Lancashire Police has made some recent investments in new technological and organisational capabilities Lancashire Police has made a number of recent investments in new technological and organisational capabilities. Since its establishment in June 2023, Lancashire Police’s Roads Crime Team and Roads Policing Unit, with support from wider police departments in the county, has been integral to efforts to locate and recover vehicles and assist with road traffic collisions. The deployment of the M500 in-car video solution will provide front-line officers with an additional tool to help fulfil its priority of making the roads safer for the community. Motorola Solutions VideoManager The M500’s interface is designed to be intuitive for officers to operate in demanding situations. Video captured is automatically uploaded to the Motorola Solutions VideoManager for secure, auditable storage that is intelligently organised. Recorded footage is tracked and audited to protect the chain of custody so that the police, public and judicial systems can be confident in the integrity of video evidence. VideoManager’s consolidated incident overview also helps to ensure that incident information, including footage recorded by the M500, as well as Lancashire Police’s body cameras, can be easily viewed from one location. Video security solutions “Video security solutions are a vital tool for police officers as they work to help keep their communities safe,” said Fergus Mayne, U.K. and Ireland country manager, Motorola Solutions. “As part of the Motorola Solutions safety and security ecosystem, the M500 connects with Lancashire Police’s existing mission-critical technologies, providing productivity and agility to the forces operational response to help protect people, property and places." Motorola Solutions’ Pronto application Motorola Solutions has been trusted by Lancashire Police throughout its digital transformation, supporting the force’s evidence capture, data storage and workflow efficiency.  The M500 will complement the force’s existing technology infrastructure which includes Motorola Solutions’ Pronto Digital Policing application, TETRA radios and VB400 body cameras.

Take a walk to the local high street. Compared to a few years ago, they may notice many more “To Let” signs in empty shop windows.  It comes as no surprise given the number of shocks to the economic system over the last five years, ranging from COVID-19 to international conflicts, all of which have led to various consequences, such as energy price hikes, interest rate increases, and a general shift in many people's work patterns and consumer behaviour. Vacant retail space The total number of void private-sector commercial properties stands at approximately 165,000 According to Savills Research, the overall footfall of vacant retail space in the UK is around 14.5%, while the total number of void private sector commercial properties stands at approximately 165,000.  Additionally, an estimate of 7,000 commercial and business properties owned by Local Governments in Great Britain have been unoccupied for over 12 months. Net Zero ambitions Furthermore, a recent BBC article points out that business tenants are more inclined to search for smaller, newer and more energy-efficient office spaces to rent, are willing to downsize owing to hybrid working, and seek buildings that complement their Net Zero ambitions. This might be interpreted as an indication that a number of long-standing commercial premises would become vacant in the near future, forcing owners to update and repurpose empty spaces to meet the demands of a changing market. A costly asset that requires extra protection Insurance companies charge higher premiums for void property and require regular security While the property market and customer demands are shifting, some truths remain unchanged: commercial property should generate money, not drain it. However, void sites imply outgoing costs and no profit, so it only makes sense that any vacant space should be flipped as soon as possible. Unoccupied premises can become an alluring target for squatters, vandals, thieves and trespassers, which is one of the main reasons why insurance companies charge higher premiums for void property and require regular security and fire safety checks too. Enhanced security measures Such properties must be protected by enhanced security measures. This often involves the installation of steel doors and screens, perimeter protection, vigilant surveillance and prompt alarm response. After all, any break-in can cause far greater financial damage than the costs of protection; and the owner is legally liable for any injuries sustained by trespassers. Meanwhile, legit access is very much required by contractors to upgrade and renovate the site in preparation for the next business occupier. Any delays or missed visits result in further charges on an asset that is essentially nothing but another bill while vacant. Access issues: Fetch the keys For every contractor visit, property check or viewing, a key must be obtained offsite and then returned A minor but, consequently, very important issue might arise when accessing a site that is unmanned 24/7. For every contractor visit, property inspection or viewing, a key must be obtained offsite and then returned. This takes time, implies unnecessary travel and, potentially, may result in additional missed visit fees and rebooking arrangements in instances when a contractor is unable to gain entry. As a result, it may slow down the void property turnaround time. Keyholding arrangements Furthermore, complex keyholding arrangements can also slow down the security alarm response time. More and more security companies are moving away from the traditional keyholding model, in which keys are stored at the central location or in heavy key lockers in vans during patrols. While reaction time is critical, time is frequently wasted collecting keys or waiting for a keyholding patrol (rather than the nearest one) to arrive on site. Lock up and leave the keys. Securely. Keyholding solution must be more robust than doors or other means of entry to stop opportunistic intruders What about storing keys at the point of entry? This may be controversial, but it is a solution that has gained popularity in void property management with implementation of secure range key safes and lockboxes. The primary concern in such an approach is security. Even though property is void, the keyholding solution must be more robust than doors or other means of entry to prevent opportunistic intruders from taking advantage of the new keyholding arrangement. Smart key management solutions Stuart Wheeler, Managing Director of Keynetics, a company that offers smart key management solutions with security-certified key safes, comments, “Over the years, we have developed strong relationships with the top void property management companies in the UK and Europe. These clients require a keyholding solution that enables efficient FM service provision for vacant properties while also providing a high level of security.” “Storing keys at the point of need enables quicker alarm response times and allows approved contractors to enter the premises without any delays, but security must not be compromised; in that respect, our SentriGuard key safes are suitable for commercial properties and certified to LPS 1175 (Loss Prevention Standard) C1 and C3 security ratings, which is unrivalled by any other supplier.” SentriGuard key management system Stuart confirmed that in addition to security, the SentriGuard key management system is highly praised for its innovative technology. First, it incorporates a bespoke cloud-based platform that allows customers to manage access to multiple properties remotely and generate various audit reports that can also serve as a proof of service delivery. Second, assigned individuals may gain access to premises either using the mobile app or a time-restricted code. He added, “The ability for clients to access real-time data of site visits with a solution that does not break the bank and is secure has been the key to the success here in the U.K. and now across mainland Europe.”

In any construction project, meticulous recording and management of door hardware is critical —although often prone to human error. What if there was a way to harness digital technology to fulfil this crucial requirement in a dependable, efficient, agile way? Located in several cities around India, Edifice Consultants Pvt Ltd. specialises in designing climate-responsive architectural structures that harmonise with their surroundings.  Complex standards and regulations Each project undertaken reflects Edifice’s collaborative ethos and dedication to enhance the immediate environment, while fostering the well-being of building users, local residents, and the landscape.  Edifice’s work across commercial, residential, industrial and public service sectors has received multiple prestigious awards. Designing buildings for so many segments and industries requires broad and deep knowledge of complex standards and regulations. The experience and expertise of ASSA ABLOY have proved invaluable. Specification with Openings Studio™ ASSA ABLOY has provided Edifice with solutions for more than 750 fire-rated and non-fire doors To streamline door specification, Edifice requires digital software that can cut manual mistakes and maintain the process’s accuracy, which is essential to efficient building design. Their chosen solution — Openings Studio™ — takes a rigorous approach, speeding up specification iterations to condense the revision cycle, improve time management and help hit Edifice’s ambitious project timelines. To date, ASSA ABLOY has provided Edifice with solutions for more than 750 fire-rated and non-fire doors, via the Openings Studio plugin for Autodesk® Revit®. These include doors and door hardware suited to data centre deployment, among them mechanical mortise locks, exit devices, door closers and master-keying solutions from ASSA ABLOYs portfolio of trusted brands such as Yale and Sargent.  Collaborating for transparency and project efficiency An industry-leading specification software tool and BIM plugin, Openings Studio integrates with design software to create and visualise openings for complete door, frame and hardware schedules and specifications. Its flexibility — and availability on multiple types of devices — means all specification changes are incorporated quickly and transparently, helping project delivery dates to remain on target. The Openings Studio environment also simplifies collaboration and data sharing among all project stakeholders. It helps manage openings over the full project lifecycle, from planning and estimation to installation and beyond. Door solution specifications Openings Studio maintains a unified digital thread that connects all project partners to eliminate confusion For these reasons, Openings Studio is deployed all over the world as a specification and ordering tool for building projects. It can deliver detailed door solution specifications directly to popular packages such as Revit® and ARCHICAD®, drawing on a detailed database with colour, size, thickness and certifications for every product; as well as installation and compliance information, Environmental Product Declarations (EPDs) and more. With ongoing use throughout a building’s lifetime, Openings Studio maintains a unified digital thread that connects all project partners to eliminate the confusion that comes with stakeholders having to juggle multiple versions of documents. Management of door hardware “Openings Studio has always been helpful in projects,” explains Gaurav Nirmalkar, Designer at Edifice. “Personally, I have used it in three of the data centres and it never disappoints. The simple and crisp interface is a plus point.”  “Recording and management of door hardware is the most important thing in the construction industry. Openings Studio is a good choice for it.”

Omnilert, a pioneer in active shooter solutions, announced that Sarasota County Schools in Florida is deploying its Omnilert Gun Detect system to monitor over 4,800 security cameras throughout the entire school district, representing the largest deployment of its kind in Florida aimed at thwarting the presence of weapons on school campuses. Omnilert Gun Detect is the most effective and complete AI visual gun detection system available–providing 24/7 monitoring with a near-instant response at the first sight of a gun with rich automation capabilities that can lock doors, notify police and trigger alarms to ensure the best possible outcomes in the event of an active shooter incident. Additional layers of technology Sarasota Schools educates and covers over 45,000 pupils across 56 schools and employs more than 5,200 teachers Sarasota County Schools already completed a successful deployment in one of its high schools the past year, which received overwhelmingly positive results and response from parents and staff. It is now in the process of deploying the system with the entire district’s camera network. Sarasota County Schools educates and protects over 45,000 students across 56 schools and employs more than 5,200 teachers and staff including its own police department and school resource officers. “Maintaining a safe learning environment is paramount for our school district,” said Terry Connor, Superintendent of Schools for Sarasota County. “Our district is fortunate to have a safety conscious School Board and community who understands this need and invests in solutions that will make for safer schools. It is critical to have additional layers of technology such as Omnilert Gun Detect working behind the scenes to ensure the safety our students and staff every day of the school year.” Infrastructure of safety systems “Omnilert Gun Detect clearly fit our requirements for flexible detection verification and response escalation with the ability to activate our existing infrastructure of safety systems,” said Sean O’Keefe, Director of Security at Sarasota County Schools. “Accurate gun detections and fast verifications are only the beginning of a response. It is critical for us to share the intelligence from Omnilert with our safety systems immediately to ensure we maximise as many seconds or minutes as possible for our police and security teams to respond to a potential situation and to protect lives.” Largest deployments of AI gun detection Security cameras can be altered into 24/7 monitors of weapons that never get tired and distracted Omnilert Gun Detect is protecting several hundred schools and other organisations across the country, with many deployments being the largest ever recorded. Sarasota sets the record in Florida and is the second largest in the nation next to Baltimore County Public Schools, the largest deployment of AI visual gun detection in the United States with their 7,500 cameras.  These large installations highlight the ease of use and flexibility that customers experience when integrating Omnilert technology with their existing cameras and security infrastructure. Security cameras can be transformed into 24/7 monitors of weapons that never get tired and distracted and can automatically initiate a pre-planned response to save lives in the event a weapon ever came on campus. Activation of safety systems “Sarasota’s comprehensive safety program to enhance school security is a model for school districts across the nation as it combines early detection with an activation of safety systems that speeds response and removes the potential for human error,” commented Dave Fraser, CEO of Omnilert. “We make it a priority to ensure our technology integrates with other safety systems so security teams can capitalise on their existing investments and utilise a full range of capabilities to protect their people.”  How Omnilert Gun Detect works Omnilert Gun Detect is an advanced AI system that detects handguns and long guns throughout a campus Omnilert Gun Detect is an advanced AI system that detects handguns and long guns throughout campus, both indoors and outdoors. Once a gun is detected, it sends an alert to a designated person at either Omnilert Monitoring centres or the customer’s security operations centre to verify detections.  When a threat is confirmed, Omnilert Gun Detect triggers a series of alerts that sets security systems into motion and police into action to protect those in harm’s way. This solution gives emergency response teams advance warning before shots are fired and delivers precise information on the location and a photo and video of the potential shooter for a much more effective response. Omnilert’s software  Unlike other solutions that merely provide weapon identification and verification, Omnilert Gun Detect integrates with video management systems, access control systems, emergency mass notification solutions, audio and video communication platforms and more. Omnilert’s software can easily be deployed with any existing IP-based camera and can monitor spaces that other safety technologies miss such as exterior grounds and parking lots. The software was designed with privacy concerns in mind so there is no use of biometrics like facial recognition and the live video feeds never leave the school premises.

Technology automates tasks, streamlines processes, and improves efficiency in various fields, including physical security. But the success of today’s latest technologies depends on our ability to use them responsibly and efficiently. Optimising our industry’s use of technology requires that the industry’s workforce have the needed skills to operate the latest equipment. We asked this week’s Expert Panel Roundtable: How does technology innovation in security systems impact the skillsets needed by security operators and officers? 

Audio might detect sounds like breaking glass or footsteps before a person even enters the field-of-view of a video camera. Audio also helps to provide context: Someone running in a video image might be suspicious, but the situation is different if they are yelling for help. Furthermore, audio enables operators to talk remotely to people on site, which can deter crime, de-escalate situations, or gather information. And yet, optimising audio is often an overlooked aspect of physical security system design. We asked this week's Expert Panel Roundtable: What is the expanding role of audio in today's physical security systems?

Migrating to the Cloud can be a cultural shift for some organisations, especially when it comes to physical security systems. Challenges such as concerns about data security and compliance, cost management, and a skills gap can make adopting the Cloud seem onerous. But the benefits are there, aren't they? We asked this week's Expert Panel Roundtable: Will the impact of the Cloud on physical security integrators be net-positive or net-negative?