Physical security

Genetec Inc., the pioneer in enterprise physical security software, has announced the dates for its annual empower360 roadshow. Scheduled to take place in Saudi Arabia on 14th April and in the UAE on 17th April, the partner-focused event will bring together industry professionals to explore the evolving role of physical security in the Middle East region. Adaptable deployment models According to the Genetec State of Physical Security Report 2025, 66% of physical security consultants and channel partners plan to recommend hybrid deployments in the next five years, reflecting a growing demand for adaptable deployment models in the industry. The report indicates that decision-makers will prioritise hybrid systems this year, focusing on centralised monitoring, reduced maintenance with quick-deploy hybrid cloud systems, and modernising video or access control systems without discarding existing investments. New trends in access control technology Genetec's empower360 roadshow will delve into the extent of open architecture, unification, and IoT The Genetec empower360 roadshow will delve into the importance of open architecture, unification, and the integration of Internet of Things (IoT) technologies in developing smarter, safer cities. It will look at new trends in access control technology and will cover best practices for migrating from legacy systems to more advanced, secure, and scalable solutions. Additionally, the event will address simplifying video management, focusing on strategies and approach to enhancing public safety and urban management. Attendees will have the opportunity to engage with Genetec experts, participate in interactive sessions, and network with industry peers. Evolving role of physical security "The evolving role of physical security is reshaping how organisations secure both their people and digital networks. Across the region, we are seeing an increasing reliance on unified security solutions, and a growing emphasis to adapt security strategies to effectively navigate the realities of a changing industry," said Firas Jadalla, Regional Director – Middle East, Turkey & Africa, Genetec Inc.  Firas Jadalla adds, "With IT at the forefront of implementing these shifts, physical security operations are becoming more resilient, data-driven, and adaptable to growing threats. The empower360 roadshow seeks to equip physical security professionals with the knowledge and tools necessary to support the rapidly advancing security landscape."

The UK’s pioneering Perimeter Intrusion Detection manufacturer Harper Chalice announces it is combining product lines, brands and organisation with fellow Vitaprotech company Hirsch for their UK and Export business activities. The Hirsch product range of high security Physical Access Control, Video, Analytics, and Security Monitoring, Command & Control solutions combined with Harper Chalice’s lineup of National Protective Security Authority approved perimeter intrusion detection solutions represent the UK’s most complete range of physical security solutions.  Range of high-security solutions Hirsch product range of high security Physical Access Control, Video, Analytics, and Security Monitoring “The Harper Chalice name has a long and respected history within the perimeter intrusion market here in the UK. Since our acquisition by Vitaprotech back in 2023, we have taken huge strides to develop the business both here in the UK and overseas," said Adam O’Reilly, Managing Director of Hirsch in the UK. “This combination of our business activities and name change represents much more than a rebrand - it marks the beginning of an exciting new chapter. We’ll continue our development and offer a more comprehensive and innovative range of high security solutions to our customers." Excellence in the high-security market O’Reilly added: "By combining our shared high-security expertise and brand credibility, we are reinforcing our shared commitment to excellence in the high-security market on both sides of the Atlantic." "The scale of Hirsch worldwide will allow us to accelerate our investment in products, offer local-time technical support across multiple time zones, providing more value to our customers and a greater range of solutions for our partners to provide to the market.” Integrated suite of security solutions Harper-Chalice products will be sold and supported across the Americas, and current reach across Europe The combination delivers significant benefits to customers throughout the UK as well as the Americas, as Harper-Chalice products will be sold and supported across the Americas as well as their current reach across Europe and the Middle East. The full range of products provide an integrated suite of security solutions tailored to the most demanding environments which builds upon both companies prestigious place as security providers to some of the most secure locations in both the USA and the UK. High security solutions in the UK Thibaut Galland, UK COO for Vitaprotech, will be the business pioneer for the combined Hirsch UK company, in addition to his role as Managing Director of TDSi. Mr. Galland commented: “This evolution underscores our dedication to providing a complete portfolio of world-class high security solutions in the UK. We believe that this change will put us in a stronger position for the future leveraging our combined strengths to deliver even greater value to our clients.” Product range and technological innovation The move marks the first stage of planned strategic changes within the Vitaprotech Group since its acquisition of Hirsch back in September 2024 and enhances the Groups offering both in the UK and USA, ensuring expanded access to enterprise-scale, high-security solutions. Current Harper Chalice customers can expect the same level of support and reliability under the new Hirsch name, with the added advantage of an enhanced product range and technological innovation.

The Security Industry Association (SIA) has announced its new Board of Directors chair-elect and presented its new and returning members to the SIA Board of Directors on April 1 at The Advance, SIA’s annual membership meeting, and the following Board of Directors meeting during ISC West. The SIA Board of Directors ratified the selection of Mike Mathes, executive vice president (EVP), western operations at Convergint and former treasurer of the SIA Board of Directors, as SIA chair-elect. Three new voting members Additionally, the board ratified the selection of three new voting members of the Board of Directors to serve two-year terms from 2025 to 2027: Min Kyriannis, chief executive officer and co-founder, AMYNA Systems Bobby Louissaint, head of technical partnership engagement, Global Systems Services and Technology, Meta Don Young, EVP and chief operating officer, ADT. Six individuals in the second two-year term Six individuals were confirmed to serve a second two-year term: Charles Burns, director of commercial facilities, Intelligent Security Systems Tom Cook, EVP of sales and operations, North America, Hanwha Vision Tara Dunning, vice president of global security, Wesco Dave Ilardi, senior vice president and president of the Americas, Allegion John Nemerofsky, chief operating officer, SAGE Integration Steve Reinharz, founder and chief executive officer, RAD SIA Executive Committee for 2025 Following the ratification, the SIA Executive Committee for 2025 includes: Chair: Scott Dunn, senior director of business development, Axis Communications Chair-Elect: Mike Mathes, EVP of Western Operations, Convergint Secretary: Dave Ilardi, senior vice president and president of the Americas, Allegion Treasurer: John Nemerofsky, chief operating officer, SAGE Integration At-Large Officer: Tara Dunning, vice president of global security, Wesco Immediate Past Chair: James Rothstein, operating partner, Lee Equity Partners SIA’s Government Relations Committee “SIA is grateful to have the guidance of a highly regarded, committed and accomplished Board of Directors. On behalf of SIA and our members, we would like to congratulate our new SIA Chair-Elect, Mike Mathes, as well as the 2025 Executive Committee and our new and returning board members. These inspiring, experienced pioneers are helping to drive innovation at SIA and across the industry,” said SIA CEO Don Erickson. “We also thank outgoing board members Jonathan Aguila, whose vision helped lead to the creation of SPARC, SIA’s technical end-user community, and Holly Borgmann, who has played an instrumental leadership role as vice chair of SIA’s Government Relations Committee and as a member of the Endowment Committee – for dedicating their time and expertise over the course of their impactful service.” Spectrum of interests in the security industry The SIA Board of Directors is comprised of industry professionals representing a broad spectrum of interests in the security industry.  At The Advance 2025, attendees also recognised the accomplishments and contributions of industry pioneers; presented its annual membership awards, the SIA Member of the Year Award, Sandy Jones Volunteer of the Year Award, Committee Chair of the Year Award and Standards Service Award; reviewed SIA official association business; exchanged market intelligence for the year ahead; and enjoyed a dynamic presentation from special guest speaker Sonny Tai, co-founder of Actuate.

For businesses today, loss prevention is no longer just about safeguarding inventory from theft. While retail theft makes frequent headlines in the United States, and is indeed the leading cause of shrinkage, The National Retail Foundation (NRF) has reported that process failures, operational inefficiencies and employee theft also drive significant losses. Legacy security systems In 2022, the shrink loss is estimated to be $ 120 billion in the United States, and that’s for retail alone. Industries like hospitality, healthcare, manufacturing, and transportation all face similar challenges even though loss and inefficiency take different forms in each of these fields. As shrinks from theft and operational inefficiency have already put margins of companies under pressure, we are increasingly seeing more businesses demand AI-powered security systems with advanced video analytics, capable of addressing both security and operational inefficiencies that their legacy security systems could not.  Understanding the full scope of loss Package theft is a common problem in commercial buildings, with which box detection in mailrooms Starbucks’ recent announcement of reinventing its franchise operation due to faltering sales is a great example of how operational efficiency can take a toll on business revenue. In restaurants or hotels, failing to anticipate customer flow can lead to long wait times or inefficient use of staff, frustrating guests.  Take, for example, in hospitals, inefficient patient flow management can lead to overcrowded waiting areas and delays in care, compromising patient health. Similarly, in manufacturing, poorly optimised assembly lines create production bottlenecks, delaying output and raising overhead.  Package theft is another common problem in commercial buildings, with which package detection in mailrooms can mitigate loss from deliveries. These invisible leaks creepingly drain profits across industries, and require future-proof solutions that not only confirm what’s already known but also provide actionable insights for improvement.  Transforming security into a powerhouse for efficiency Progress continues to advance across these areas, fuelling optimism for what lies ahead. Thanks to the rise of artificial intelligence and data analytics, some security solutions are already integrated with facial recognition and licence plate detection capabilities, as well as Virtual Fences that help ensure that only authorised personnel or vehicles enter sensitive areas. This can be especially useful for manufacturing environments, where controlling access to high-risk zones and protecting valuable assets are critical. Some modern security systems can even offer more than a watchful eye, doubling as a data analytic tool beyond traditional surveillance limits. Heat mapping in security AI technology Heat mapping in security AI technology analyses ways of movement and behaviour in a retail environment Modern security systems are now capable of tracking foot traffic, analysing customer behaviour, and even identifying bottlenecks in real time by incorporating different technologies such as heatmapping, people counting and queue length monitoring for long lineups. Heat mapping in security AI technology analyses patterns of movement and behaviour in a retail environment by visually representing areas with high foot traffic. With tracking over time and identifying potential vulnerable and hot spots for potential theft and fraud, resulting in change of store layout, deploy additional resources in high traffic areas and physical security placement.  Predictive security analytics AI people counting in security utilises sensors and cameras to accurately track the number of individuals entering and exiting a space in real time. This data helps businesses optimise staffing levels, enhance customer experience, and improve overall operational efficiency by aligning resources with foot traffic trends. Predictive security analytics, such as heat mapping and people counting, are not new inventions. But I believe the ability to integrate all these functionality into a single system will allow these technologies to further mature and expand their footprint in near future. Rather than relying on separate tools for each business function, businesses can now use a single, integrated system to gather actionable data while continuing to secure protection through video surveillance. You Can’t Manage What You Can’t Measure AI-powered security systems give businesses access to a wealth of data that they can use AI-powered security systems give businesses access to a wealth of data that they can use to precisely pinpoint where losses are happening. This is key to solving the problem of shrinkage, which often goes beyond simple theft.  Consider the Starbucks case mentioned earlier, while Starbucks hasn't specified how it plans to achieve operational efficiency to “enhance the cafe experience”, an AI-powered security system could provide an all-encompassing solution to minimise bottlenecks during peak hours, optimise store layouts, and allocate staff more efficiently.  The impact of this technology can be tremendous as it not only enhances the customer experience but also reduces inefficiencies that contribute to lost revenue. By analysing patterns,  conducting Forensic Review with Smart Search to quickly locate incidents, and understanding the root causes of loss, companies can implement targeted solutions that reduce shrinkage and streamline operations. Future-proof solutions Walmart is using foot traffic analytics to predict demand and manage inventory Companies like Walmart are already using foot traffic analytics to predict demand and manage inventory. But beyond basic predictive inventory analysis and crowd control, the data gathered will have the potential to be combined with other business functions, smart energy management, pricing and marketing strategy, just to name a few.  Investing in a security system that integrates AI video analytics, such as package detection, queue length monitoring, and Virtual Fences, can provide future-proof solutions that also enhance operational efficiency. Looking ahead With New York State's introduction of new Retail Security measures to encourage businesses to strengthen their security, we've seen increased interest. However, modern security systems with real-time analytics are now offering companies more than just protection—they’re providing valuable insights into operations, transforming security from a cost burden into a powerful tool for growth and efficiency. As businesses continue to adopt AI-powered security systems, it's clear that the role of security is evolving beyond traditional surveillance. These advanced systems are no longer just about protection, but help businesses grapple with increasingly complex challenges. By transforming security from a reactive expense into a proactive, data-driven asset, companies can stay ahead of the curve, managing not only what they can see, but also what they’ve been missing.

Technology advances in the security industry are transforming the way modern systems are designed and installed. Customers today are looking for greater scalability and flexibility, lower up-front costs, and operational efficiency. Cloud-based software as a service (SaaS) solutions, AI-enhanced tools, and IoT-enabled sensors and devices are increasingly in demand. The traditional role of the systems integrator is evolving as a result. While security integrators have always worked closely with end users, today’s pioneers go beyond installation and maintenance. They align security strategies with evolving business needs, integrating IT, cybersecurity, and data-driven insights into their offerings. A look at the past and present Integrators are often asked to help tailor solutions and provide expertise in IT and cybersecurity Traditionally, systems integrators specialised in installing and maintaining wired physical security systems like CCTV, access control, and alarms. The service model was built around large, up-front investments and project-based installations. However, today customers are seeking comprehensive solutions. They’re looking to wirelessly integrate security infrastructure with cloud-based SaaS systems and IoT devices. While modern systems are often faster to deploy, they’re most effective when supported by ongoing consulting and strategic planning. Integrators are often asked to help tailor solutions and provide expertise in IT and cybersecurity. Data requirements and modern systems  Data requirements have also changed. Modern systems collect vast amounts of data. Advanced analytics, machine learning, and automation are now must-have tools for actionable insights. Security integrators can help end users set up custom dashboards, automations, and continuous system optimisation. Let’s look at some of the specific ways the role of systems integrators is evolving and how to adapt and succeed. Strengthen your IT expertise Integrators with IT expertise can ensure that hardware is optimised and maintained for peak performance The competitive landscape today includes not just security specialists but also IT-focused integrators and SaaS providers. Systems integrators with expertise in traditional physical security solutions plus IT experience offer unique value. They understand the real-world security challenges and opportunities, along with cybersecurity and network best practices. Integrators with IT expertise can also ensure that hardware is optimised and maintained for peak performance. Their experience with legacy systems allows them to offer practical recommendations on cost-effective approaches, such as upgrading or integrating older hardware with new digital solutions. Consider who’s making the purchase decisions Traditionally, security integrators primarily sold to security directors, facility managers, and operations teams. Now, multiple stakeholders may be involved in decision-making. IT teams, CIOs, and CTOs often weigh in on purchase decisions when cloud-based security and SaaS solutions are under consideration. Customers today aren’t just shopping for cameras, access control panels, alarms, and other hardware components. They’re looking for security ecosystems that can integrate with enterprise-wide IT infrastructure and business applications. When working with these different teams, consider outlining the system's return on investment (ROI). How can the solution reduce risk for various departments? Can it help improve operational efficiency or reduce the time required to onboard and train staff? Will it make regulatory compliance easier to manage? Focus on the long-term value for the entire organisation. Take a consultative approach Another way systems integrators are adding value is by offering vertical specialisation Installation fees remain important for many integrators, but there may be additional consultative opportunities to build long-term relationships with customers. Offer services such as roadmap planning, hardware and integration maintenance, training to certify end users on the manufacturer’s product, and cybersecurity services. While cloud-based solutions reduce on-premises maintenance, they don’t eliminate the need for ongoing support and training. Consider offering training opportunities. These can lead to other benefits as well. Better-educated and technically proficient customers are usually more willing to adopt new technologies. They understand the value of these investments and have more confidence that they’ll see results. Another way systems integrators are adding value is by offering vertical specialisation. Healthcare, sports venues, critical infrastructure, education, retail - each specialty has its own set of challenges, partner networks, regulatory restrictions, training needs, and business requirements. Integrators who specialise are uniquely positioned to offer key sector-specific insights that are invaluable to their clients. Embrace the cloud A key growth area for integrators is supporting customers in their shift to cloud deployments. Cloud solutions aren’t a one-size-fits-all solution. Each organisation is evaluating options and deciding whether cloud, hybrid, or fully on-prem solutions are the right fit for its unique needs. A key growth area for integrators is helping clients in their shift to cloud deployments Helping customers navigate and adopt cloud or hybrid solutions opens new opportunities to expand your business and deepen your relationship with your customers. Systems integrators who sell cloud solutions have the opportunity to add new layers to services for more value for customers. With a cloud solution that's easy and fast to deploy and managed and maintained by the provider, you can reduce overhead costs, staff training, and truck rolls via remote customer support. These benefits also allow you to spend time developing greater expertise in your customers’ processes. Using this knowledge, you can tailor your services towards potential productivity gains for your customers and turn them into additional sales. You ensure that your customers get the most out of the technology that’s available and that they have already purchased. Highlight your focus on cybersecurity Cybersecurity is no longer solely an IT department's responsibility. While dedicated IT security teams may still handle broader network defense, integrators play a crucial role in securing access control, surveillance, and IoT devices within a security framework. If unsecured, these devices can provide an entry point for cyber criminals to gain access to an organisation’s network. Cybersecurity is no longer solely an IT department's responsibility To best protect end users from cyberattacks, choose physical security systems with built-in security and privacy-by-design features. Help customers implement best practices to ensure their entire ecosystem is designed, built, and managed with end-to-end security in mind. Once implemented, work with your manufacturers, consultants, and end users to ensure that vulnerabilities are identified and mitigated. Every person on the network plays a role in keeping cyber threats at bay. Lean into the power of partnerships In today’s complex and dynamic security landscape, choosing the right technology partners is crucial. Ask potential partners to share their technology roadmap, and how you can offer feedback or participate in discussions about industry trends. Ideally, your partners will have a program in place to get input from integrators and end users, so they can develop products that are designed to address their most pressing issues and concerns. Your manufacturer partners should be working to help identify the evolving needs of customers and communicate these insights to systems integrators. Seek partners who actively support integrators to understand how security is evolving In addition to a good experience for the end user, strong manufacturer partners also offer solutions to streamline and automate workflows for integrators. It should be easy to order and check your shipping statuses online, for example. These are simple things that save you time and demonstrate your partner’s care for your business. Seek partners who actively support integrators to understand how security is evolving. While training is often offered on-site, some companies are now also offering blended learning models so integrators and their technicians can reduce classroom time and stay out in the field. Evolution is an opportunity Security integrators with traditional physical security expertise remain indispensable because they understand real-world risks and regulatory requirements. They can provide hands-on system deployment and optimisation. Now, there are new opportunities to build long term customer relationships. As the physical security industry undergoes this profound shift, adaptation is key. By embracing cloud and hybrid solutions, integrators can unlock new revenue streams, enhance customer relationships, and stay ahead of technological advancements. With the right partnerships and a forward-thinking mindset, systems integrators can navigate this transformation and take advantage of new opportunities being presented by evolving technology.  Leverage your deep industry experience while upskilling in cloud, cybersecurity, and IT. The strongest approach is for end users, systems integrators, IT specialists, and manufacturers to work together to navigate industry changes.

Access control solutions will continue their evolution in 2025 as organisations assess and adapt to dynamic and increasingly dangerous threats. Trends to watch include the growing adoption of mobile access credentials and digital IDs, and the integration of digital and physical security and other technologies. Other ongoing trends include the integration of AI into access control solutions and the increasing adoption of contactless biometrics for enhanced convenience.  New access control innovations As these trends gather momentum, they highlight the pivotal role access control systems play in combining security and convenience, every hour of every day. Organisations must strike the ideal balance between a secure environment and satisfying user experience if they are to meet increasingly vocal demands for both. Achieving this balance not only delivers the expected user experience but also delivers multi-layered threat protection while introducing exciting new access control innovations.  Digital technologies and open standards Modern access control solutions deliver a faster pace of innovation and dramatically improved capabilities Modern access control solutions deliver a faster pace of innovation and dramatically improved capabilities as compared to what was possible in the past. The primary objective is no longer simply to secure places and assets so they are beyond the reach of the wrong people. Now it also must be as easy as possible for authorised individuals to enter a building or access digital assets. Mobile access credentials and digital IDs are increasingly a preferred solution for achieving this seamless and convenient access experience. Technology convergence is happening at a rapid pace and this convergence makes it possible to integrate digital and physical security with real-time location systems and other technologies. Together, these converged technologies provide multi-layered protection against both cyber and physical threats while also enabling valuable new capabilities.  2024 State of Physical Access Control Report As AI is increasingly incorporated into access-control solutions, we will see even more powerful ways to leverage access control data for analytics use cases. Almost 40% of respondents to our 2024 State of Physical Access Control Report said they were looking to do this. Equally consequential is the rise of fast, frictionless and easy contactless biometrics solutions in a wide range of applications including healthcare, where 32% of respondents to our recent 2024 State of Healthcare Security Report said their facilities have already implemented this technology for authentication. Looking at the broader marketplace, nearly one in four (23%) respondents to our 2024 State of Physical Access Control Report cited biometrics when asked to “name the top three trends shaping the wider access control industry in the near future.” Evolution of access control solutions As access control solutions become increasingly central to secure and convenient daily life, these and other trends will have an ongoing impact on all market sectors from healthcare and banking to the corporate real estate enterprise and business and college campuses. At the same time, those responsible for a facility’s digital and physical assets know that these trends – and security in general – will never be a static proposition. The only constant is change. Threats will never stop evolving, and those tasked with protecting organisations against these threats must never stand still. The evolution of access control solutions that we saw during 2024 will continue through 2025 and beyond, and organisations will need to remain thorough and vigilant as they address today’s ever-expanding attack surfaces and ever-evolving attack schemes.

AI has the potential to enhance the usability of traditionally complex access control and physical security systems. The application of AI (artificial intelligence) within access control is still relatively new, but rapid advancements in generative AI are already transforming how security systems operate. acre security is driving the deployment of generative AI in access control through its acquisition of REKS earlier this year. REKS is a purpose-built generative AI solution designed specifically for acre’s access control platform. Unlike generic AI tools, REKS understands both system and security-specific terminology, allowing users to ask natural-language questions like, “Show me all access denied events at a specific location,” and receive instant results. AI workflows and AI agents “We're starting to see how AI workflows and AI agents, that leverage language models, can potentially be used in conjunction with access control to create new, automated processes around false alarm reduction, system configuration, report generation, data analysis, threat detection, and in-system customer support,” says Adam Groom, Director of Business Development, AI Development Team, acre security. “We expect AI-driven capabilities to evolve rapidly, but the full range of benefits will depend on continued development and real-world application,” he adds. Integrate AI-driven capabilities acre’s ability to integrate AI-driven capabilities across the company’s product portfolio positions The best way to think of REKS is as an acre access control expert you can talk to, says Groom. “As AI adoption grows in security, REKS will expand its capabilities, making access control more usable and more efficient.” Groom says acre’s ability to integrate AI-driven capabilities across the company’s product portfolio positions the company as a pioneer in next-generation physical security. “These features will add long-term value by enhancing usability and operational insights across various segments,” says Groom. “Work is already under way to incorporate REKS into acre access control, and we’ll evaluate other integration opportunities in the future.” REKS' AI capabilities According to acre, REKS simplifies daily operations, automating routine tasks, and delivering real-time, actionable intelligence. With REKS' AI capabilities, users can interact with the system to retrieve more detailed insights and actionable information from their acre access control system. “This eliminates the need for complex reports, navigating drop-down menus, or manually reviewing logs,” says Groom. “It significantly enhances efficiency and usability for security professionals.” Enhancing productivity and customer satisfaction Key concern is ensuring that system configuration, enactment, and servicing remain within their scope  For integrators, the key concern is ensuring that system configuration, implementation, and servicing remain within their scope of expertise. With REKS, that doesn’t change — but the process becomes significantly faster and more efficient. Instead of manually configuring every panel, input, and output — a traditionally time-consuming task — REKS enables integrators to use natural language commands to streamline setup and adjustments, says Groom. This eliminates tedious steps and dramatically improves operational efficiency, allowing integrators to deploy and fine-tune systems with greater speed and accuracy, ultimately enhancing both productivity and customer satisfaction, he adds. Cloud-enabled ecosystems “We are committed to helping organisations modernise their security infrastructure by transitioning from legacy systems to cloud-enabled ecosystems at their own pace — ensuring minimal disruption while maximising value,” says Groom. “By integrating AI-driven capabilities, we enhance usability and deliver deeper operational insights across all segments.” “Security’s future isn’t about forcing change — it’s about empowering choice,” adds Groom. “Whether staying on-prem, migrating to the cloud, or adopting a hybrid model, we plan to provide a seamless, zero-disruption transition, prioritising interoperability, automation, and security at every stage.” Generic AI tools AI must be purpose-built for security applications because security demands precision, reliability, and context-aware decision-making, which only focused AI offerings like REKS bring to the table, says Groom. In contrast, generic AI tools, like ChatGPT, are designed to perform a wide variety of tasks, like how humans can learn and do many different things. Instead, purpose-built AI is built to do just one specific function. “REKS adds specially designed artificial intelligence to our access control solutions to enhance both intelligence gathering and the user experience,” says Groom. New applications in access control The integration of generative AI into acre's access control platforms and their broader portfolio A new AI development team will lead AI initiatives at acre, driving the integration of generative AI into acre's access control platforms and their broader portfolio.  This team will seek to push boundaries in applying AI to new applications in access control, intrusion detection, and beyond, empowering security professionals to interact with their systems in a smarter, more intuitive way. But don’t worry, AI will not take the human element out of security entirely. AI human capabilities “The reality is that AI will improve upon human capabilities because it is a versatile tool that supports and strengthens security operations, not a replacement for human decision-making,” comments Groom. “It helps operators process large amounts of data quickly and detect patterns that might be missed otherwise.” Rather than removing the human element, AI allows security teams to work more efficiently by automating repetitive tasks and providing actionable data, enabling professionals to focus on critical responsibilities. {##Poll1743085396 - What is the biggest challenge you face with your current access control system?##}

As the pioneering security event in the United States, ISC West is truly the global focal point for bringing together professionals across the physical and cybersecurity landscape. The event seeks to showcase innovation in security technology, nurture professional development, and explore the security implications of today’s connected world. Future of security  With the growth of cybersecurity programming and the established Cybersecurity & Connected Internet of Things (IoT) pavilion, ISC West is addressing the future of security head-on. “As the lines between the digital and physical worlds blur, collaboration and shared learning among defenders have never been more critical,” says Mary Beth Shaughnessy, Event Vice President at RX USA, who oversees all aspects of the ISC brand. Shaughnessy previews what’s new at ISC West 2025 and shares other insights in our interview. Q: For long-time attendees at ISC West, what will be the biggest surprise at the 2025 show? Shaughnessy: Long-time attendees know to expect top-tier educational content through the SIA Education@ISC West program (produced by the Security Industry Association (SIA)) in addition to cutting-edge security innovations showcased by 700+ exhibitors. New this year is our focus on technology, training, and education around cyber-physical threats. In today’s connected world, physical and cybersecurity defenders must take a unified, holistic approach to protecting their people, assets, and data. ISC West serves as a bridge between those two worlds, helping organisations tackle the complex security landscape. Q: Presenting a high-profile music concert as part of ISC West is a fun value-add for attendees. Describe how this feature has been embraced by longtime attendees, and the plans for 2025. Shaughnessy: We’re thrilled to announce that the legendary Gin Blossoms will headline the ISC West Concert, sponsored by Wavelynx. This tradition began last year and became a celebrated highlight, offering professionals a chance to unwind and connect with colleagues and peers after a productive day on the show floor. When choosing a performer, we focus on acts that resonate across generations, making the experience both entertaining and memorable for our diverse audience. We are excited to continue this fun and exciting event and networking opportunity. Q: In the past, the education program at ISC West has been seen as secondary to the Expo event. How have you sought to increase the profile of the education program, and what new features will attract more attendees in 2025?   Shaughnessy: We’ve expanded the SIA Education@ISC programming from three to four days, now beginning two days before the expo hall opens. These dedicated education days ensure professionals can engage in thoughtful discussions and gain actionable insights without overlapping with the Expo. This year, we’re proud to partner with RSA to introduce a new “IT for Security Professionals” track while also offering our core tracks, including AI & Digital Transformation, Critical Infrastructure & Data Protection, Cybersecurity & IT, InfraGard National Members Alliance @ ISC, and Video Surveillance. We will also be welcoming powerful keynote speakers — Rachel Wilson, Director of Cybersecurity, Morgan Stanley Wealth Management; Will Bernhjelm, Vice President of Security, Mall of America; and Kate Maxwell, Chief Technology Officer, Worldwide Defense & Intelligence, Microsoft. Q: What else is “new” at ISC West in 2025? Shaughnessy: Our educational programming has grown significantly — this year’s SIA Education@ISC program is our most extensive yet, offering more than 115 sessions led by over 200 distinguished experts. With broader and deeper topics, the program emphasises the critical convergence of cyber and physical security, providing unparalleled insights for today’s security professionals. We are also significantly ramping up our cybersecurity offerings and expect to have more than 50 exhibitors in our Cybersecurity & Connected IoT pavilion with names such as Entrust and Ontic. Q: Networking is a critical aspect of ISC West. How are show organisers working to increase networking opportunities? Shaughnessy: Networking remains a top priority at ISC West, with countless opportunities to build valuable connections. Professionals can join peers at popular spots like The Bridge, The Cyber Hub, and the Career Zone (sponsored by: TEECOM). These spaces offer the chance to learn from industry experts, explore the challenges and innovations shaping the security workforce, and engage in dynamic discussions with peers. Also, returning by popular demand, the ISC West Concert, proudly sponsored by Wavelynx, delivers a vibrant evening of music and networking in a relaxed atmosphere. Together, these experiences ensure networking at ISC West is both impactful and memorable. Q: What is the biggest challenge for organisers of ISC West (and related events), and how are the organisers seeking to address the challenges? Shaughnessy: As with most events, there is a lot of pressure on organisers to ensure there’s “something for everyone,” add meaningful value, and introduce fresh, exciting features. At ISC West, we work to raise the bar each year by expanding our content with more thought pioneers, showcasing a broader range of innovative technologies, and fostering additional networking opportunities. Achieving top-quality results is no small task — it demands careful planning, collaboration, and a dedication to continuous improvement. This means actively listening to the needs of our attendees and exhibitors, staying ahead of industry trends, and ensuring we provide an experience that informs, inspires, and connects the security community.

Big news on the mergers and acquisitions (M&A) front is closing out 2024, a year in which several shifts changed the face of the physical security manufacturer community. Announced in December, German giant Bosch Group is selling its Building Technologies division’s product business for security and communications technology to the European investment firm Triton.  Bosch division selling to Triton  The transaction encompasses three business units – Video, Access and Intrusion, and Communication – and thus the entire product business of Bosch Building Technologies that was offered for sale. All 4,300 associates employed in these units at more than 90 locations worldwide will be taken over. The transaction reflects a growing confidence in the security market among private equity companies such as Triton, Becklar, and Volaris.   Sharing best practices Acre Security and Bosch will remain independent, standalone companies under Triton’s ownership Acre Security, previously acquired by Triton, has benefited from Triton’s strategic guidance and expertise, according to the company, which is confident Bosch will experience the same level of support and opportunity to thrive. Acre Security and Bosch will remain independent, standalone companies under Triton’s ownership, but will benefit from the potential to collaborate and share best practices as part of the broader Triton portfolio.  Resideo acquires Snap One  Earlier in 2024, there were other large M&A transactions. In the spring, Resideo Technologies, Inc., a manufacturer and distributor of technology-driven products and solutions, agreed to acquire Snap One Holdings Corp., a provider of smart-living products, services, and software to professional integrators. The transaction is valued at $1.4 billion, inclusive of net debt. Upon closing, Snap One becomes part of Resideo's ADI Global Distribution business.  Honeywell buys Carrier’s Access Solutions  In late 2023, Honeywell announced plans to enhance and strengthen its building automation capabilities with the acquisition of Carrier Global Corporation’s Global Access Solutions business for $4.95 billion, in an all-cash transaction.  The acquisition, which played out through 2024, includes both hardware and software solutions, adding three respected brands to Honeywell’s portfolio with a focus on life safety and digital access solutions. Acquired brands include LenelS2, commercial and enterprise access solutions; Onity electronic locks; and Supra cloud-based electronic real estate lock boxes. Hirsch reemerges as an iconic brand  The Identiv sale was originally announced in April, subject to regulatory approval Identiv announced plans to sell its physical security business and assets to Vitaprotech, the security solutions provider that also acquired British manufacturer, TDSI, in 2019. The Identiv sale was originally announced in April, subject to regulatory approval.  As a result of the sale, Hirsch, a global security technology pioneer advancing physical security, video intelligence, cybersecurity, and digital identification solutions, announces the relaunch of its iconic brand and strengthened focus on the industry’s most complete high-security, end-to-end platform.  Ease of use security solutions The move seeks to reposition Hirsch as the global pioneer in physical security, video intelligence, and identity solutions, protecting everything from small enterprises to critical national infrastructure. With a 43-year-strong foundation in the industry, Hirsch’s mission has always been empowering a secure, connected world, combining government-grade high security with ease of use. Milestone and Arcules unite  Effective July 1, 2024, global video technology company Milestone Systems announced its merger with the cloud-based video surveillance solutions provider, Arcules. Both companies are owned by Japanese multinational Canon Inc. Based in Irvine, Calif., Arcules was spun off from Milestone in 2017. The merger brings together Milestone and Arcules’ best-in-class capabilities within video management software (VMS), video analytics, and video surveillance as a service (VSaaS), providing a complete video technology offering.  More M&A stories in 2024  In other M&A moves in 2024, cloud-based workforce management software provider Synerion USA Inc. acquired cloud-based video surveillance and access control solutions platform Qumulex Inc. Also, the global pioneer in airspace awareness and security, Dedrone, became part of the public safety and technology company Axon. The acquisition unites two companies with a shared mission to improve public safety and national security by staying ahead of persistent and escalating threats, enabling faster, more effective responses and ultimately protecting more lives in more places.

The Torrance Unified School District is a cornerstone of the Torrance community, dedicated to providing a high-quality education that prepares students for success in college, career, and life. Serving a diverse student population, Torrance USD delivers a comprehensive and enriching educational experience from kindergarten through high school. The school district comprises 17 elementary, eight middle, and five high schools, one continuation high school, and one alternative high school.  Vendor solutions Torrance USD had a mashup of different technologies and vendor solutions across its schools Like many school districts, Torrance USD had a mashup of different technologies and vendor solutions across its schools regarding the ability to broadcast announcements and alerts. Each school had separate systems for bells, clocks, and loudspeakers.  There was no central management of these systems, and the school district couldn't create pre-recorded messages for emergencies. Many system components were also end-of-life, and maintaining everything was cumbersome at best. Focusing on consolidation for reliability and consistency Torrance USD began planning district-wide communication improvements in 2020, with the overarching goal of deploying one uniform system through all 32 campuses, with one dashboard to manage communications. The school district achieved its goal by deploying Cisco Call Manager coupled with Singlewire’s InformaCast communications software and hundreds of IPX endpoints from AtlasIED. Vetted integration technology partners like Cisco, Singlewire, and AtlasIED ensure that interoperability, reliability, and usability have all been verified and validated through extensive testing. Surveillance cameras for emergency alerting Torrance USD began planning district-wide communication improvements in 2020 “This project was part of a larger strategic plan to secure each campus — improve perimeter security, add surveillance cameras, allow for emergency alerting, consolidate the speaker systems, and standardise the bells,” said Gil Mara, Chief EdTech and Information Services Officer at Torrance USD. “For example, when you went from one campus to another, campuses had different bell sequences for scenarios like lockdowns. So, there was no consistency of the alerting mechanisms, and we wanted to ensure it was consistent across all the schools.” Digital and physical security of K-12 schools District staff contacted Nilkanth Radadia, Senior Account Manager at NIC Partners, to design the desired district-wide communications solution. NIC Partners has over two decades of experience enhancing the digital and physical security of K-12 schools and was well-suited to take on a project of Torrance USD’s scale. Focusing on what’s most important “Many stakeholders were involved in this project,” said Radadia. ”Given the project’s scope and requirements, there were a lot of conversations beforehand to get the district comfortable with understanding how the system would work." "Some key elements were customisability, two-way talk, multicolour visual message capabilities, and ADA compliance for the visual and hearing impaired. When AtlasIED came out with their full LCD screen speaker, that was a game changer.” Feature set and industrial design NIC Partners installed nearly 1700 IP-SDMF speakers throughout the schools to ensure messages AtlasIED was chosen as the vendor for the system upgrades after a thorough evaluation of various vendors. Their feature set and industrial design, particularly the full LCD screen speaker, stood out. NIC Partners installed nearly 1700 IP-SDMF speakers throughout the schools to ensure messages were audible, visible, and intelligible. WAN or LAN network architecture Leveraging standard WAN or LAN network architecture, each speaker is equipped with an integrated talkback microphone, LCD, and LED flasher, supporting both visual text and audio broadcast to enhance physical security while improving day-to-day communications through advanced alerting, bell schedules, and pre-recorded and scheduled announcements.  For example, at 8:30 each morning, the Pledge of Allegiance is broadcast to all schools with a patriotic colour palette appearing on the IPX endpoints.  LED blinker “We needed to implement a solution that would serve the needs of all the students, including those with visual or audio impairments,” said Mara.  “That's why having the LED blinker and the message crawler was essential. That solved the issues regarding accessibility for our students and staff to ensure they got the message(s) every time.” Network-wide communication For campus exteriors, NIC Partners chose the IP-HVP speaker from AtlasIED For campus exteriors, NIC Partners chose the IP-HVP speaker from AtlasIED. The IP-HVP is a vandal-proof, IP45 weather-resistant, wall-mount IP speaker well-suited for environments where network-wide communication is desired, and high output is required to overcome excessive ambient noise or large spaces. Almost 600 IP-HVP speakers were installed district-wide. Additionally, the Power over Ethernet (PoE+)-enabled IPX endpoints connect through the same IT network the school uses to deliver Internet access. InformaCast mass communications software The platform simplifies the installation process for integrators and reduces the need to introduce multiple cable types to a project. The IPX platform also offers scalability benefits, allowing schools the flexibility to expand their systems as the district’s communications evolve.  The IPX Series also helped Torrance USD incorporate new and expanded campus safety capabilities with the help of InformaCast mass communications software. IPX LCD screens Torrance USD is trying out various colour combinations on the IPX LCD screens to indicate alerts Using InformaCast, designated school personnel can initiate an alert from a mobile device wherever they are. The software then sends text messages to faculty, students, and parents' mobile devices, alerts law enforcement, and activates attention-grabbing audio alarms and LCD text messages on the installed IPX devices throughout the school or district. Currently, Torrance USD is trying out various colour combinations on the IPX LCD screens to indicate different kinds of alerts, including earthquakes, shelter-in-place, and all-clear messages. Intentional and phased deployment leads to consistent use  NIC Partners started with the smallest school to establish best practices for implementation. Once the first school was completed and future implementation methods documented, NIC Partners went full-on with the remaining schools, working second shift during the school year and completing all the upgrades district-wide in less than five months.  The communication system is in the final phase of upgrading all the schools to InformaCast Fusion servers and upgrading Cisco Call Manager to Webex calling. These updates will allow select school and district staff members to make emergency announcements or push out notifications directly from their cell phones. NIC Partners and AtlasIED Staff and students appreciate the audio upgrades, albeit for different reasons. Teachers are relieved by the improved audio clarity, as they can finally hear things “loud and clear,” and emergency alerts include visual messaging. Students love the music played at the end of each period to indicate a class transition.  “Before the upgrades, you couldn't make a good page,” said Mara. “Now, the audio clarity is way better. We’re delighted with the IPX products and even happier to have NIC Partners and AtlasIED as our partners for such a huge undertaking. We wouldn't have been successful without their help.”

Genetec Inc., the pioneer in enterprise physical security software, announced that it has been selected by the City of Brampton in Ontario to support a new public safety initiative. Genetec solutions will be used to help Brampton provide regional law enforcement agencies with critical data to expedite crime investigations and improve community safety. Genetec AutoVu™ SharpV LPR Brampton’s project will see the deployment of 200 Genetec AutoVu™ SharpV LPR cameras As the first project of its kind in Canada, Brampton’s project will see the deployment of 200 Genetec AutoVu™ SharpV Licence Plate Recognition (LPR) cameras at major intersections. These cameras will not be used for issuing speeding tickets; instead, they will function exclusively as an investigative tool to support Peel Regional Police in solving crimes and monitoring vehicle-related incidents. 360-Degree street cameras By capturing key vehicle details—such as licence plate numbers, make, colour, and type—they will assist law enforcement in investigating offences and enhancing public safety. Data from AutoVu SharpV and 360-degree street cameras from Axis Communications will be managed through Genetec™ Security Centre. The platform will enable investigators to correlate vehicle information with corresponding video footage to enhance situational awareness and enable faster incident response. Clearance digital evidence management system System will operate in full compliance with municipal, provincial, and federal privacy laws In the event of a reported incident, the City of Brampton will be able to quickly and securely share video evidence and ALPR data with law enforcement using the Genetec Clearance digital evidence management system. This will help expedite investigations by ensuring critical evidence is readily accessible when needed. Security and data privacy remain paramount with this initiative, and the system will operate in full compliance with municipal, provincial, and federal privacy laws. New innovations and technologies All captured information will be securely managed and used solely for law enforcement investigations. Only authorised personnel will have access to the data, with all user activities and case-related actions being logged to maintain the integrity of the chain of custody. “Peel Regional Police is committed to utilising new innovations and technologies to better support the critical work of our officers and enhance public safety," said Deputy Chief Anthony Odoardi, Peel Regional Police.  All captured data will be securely managed and used solely for law enforcement studiesOdoardi added: "This welcomed investment by the City of Brampton will provide our service with increased access to data, improving our ability to investigate and respond to traffic-related crimes and safety concerns. By working together, we will continue to strengthen our efforts in keeping our communities safe.”  “Too many victims and families have suffered heartbreak at the hands of criminals and enough is enough. Residents made it clear through the 2025 budget process that they want to see action from the City to address community safety, and we are delivering," said Patrick Brown, Mayor, City of Brampton.  Expansion of investigative tools Brown added: "By investing in cutting-edge technology, we are giving law enforcement the tools they need to track down offenders and hold them accountable." "This is a major expansion of police investigative tools making Brampton the worst place in Canada to commit a crime. It is a game changer in protecting our community and sends a message to criminals that if you commit a crime in Brampton, you will be caught.”  Video surveillance and digital management solutions “The City of Brampton is demonstrating exceptional leadership in using technology to enhance public safety in a responsible and effective way,” said Alain Bissada, Area Vice President - North America at Genetec Inc. “The deployment of our licence plate recognition cameras, alongside our video surveillance and digital evidence management solutions, will provide law enforcement with high-quality, real-time data to support their investigations while ensuring that privacy remains a top priority.”

Newbury Manor School, a specialist institution managed by Aspris Children’s Services, has recently undertaken a major security upgrade to enhance the safety of its students. Located in Somerset, the school provides education and care for young people aged 6-19 with additional needs. Ensuring student safety is paramount, and the school sought a fencing solution that would offer both security and durability while maintaining a welcoming environment. Modern safeguarding standards The school’s outdated fencing and gates no longer met modern safeguarding standards Understanding the need for a long-term, high-quality security system, Newbury Manor School partnered with Jacksons Fencing, a pioneering provider of security fencing solutions. The school’s outdated fencing and gates no longer met modern safeguarding standards, prompting the decision to invest in Jacksons Fencing’s EuroGuard® Extra V Mesh security fencing system. A secure and durable solution To ensure the safety of students, the decision was made to replace the outdated fencing with a more secure and durable solution. After thorough consideration, EuroGuard® Extra was chosen for its strength, resilience, and anti-climb design, making it the ideal choice for a school setting. Installed by 1st Aid 4 Fencing, a Jacksons Approved Installer, the system consists of 5mm thick wire mesh panels with a 200 x 30mm mesh pattern, providing significantly enhanced security compared to standard V mesh fencing. The tamper-proof fixings and rigid mesh construction ensure durability and resistance to impact, making it particularly suited for schools where students may come into contact with the fencing. EuroGuard Extra system EuroGuard Extra system is rigid and secure, making it perfect for schools EuroGuard® Extra is more resilient than traditional V mesh fences, which often feature a thinner 4mm wire thickness and larger 200 x 50mm apertures. What’s more, the wire in Jacksons mesh fencing is always measured before coating, for an accurate representation of strength.  With its tamper-proof fixings and smaller mesh apertures, the EuroGuard Extra system is rigid and secure, making it perfect for schools where children may lean on or interact with the fence. It also features an anti-climb design, making it an ideal solution for schools where protection against truancy and trespassing are needed on both sides of the boundary. Open mesh design Beyond its security benefits, the open mesh design allows for unobstructed visibility, enabling staff to supervise students effectively while maintaining a sense of openness. The increased visibility offered by the EuroGuard Extra fencing also enables staff and teachers to supervise the students more effectively while maintaining a sense of openness on the school grounds. Unlike solid barriers that can feel closed off, the V mesh design provides clear views of the outside environment, helping reduce anxiety and creating a more welcoming atmosphere. Enhanced security with modern aesthetics EuroGuard Extra is designed to withstand the elements, resisting rust and corrosion To further reinforce perimeter security, a double-leaf green V mesh gate was installed to replace the previous wooden gate, which had fallen into disrepair. This upgrade not only enhances security but also integrates seamlessly with the school’s overall aesthetic. Manufactured from galvanised steel and finished with a green polyester powder coating, EuroGuard Extra is designed to withstand the elements, resisting rust and corrosion. Backed by Jacksons Fencing’s 25 year guarantee, the system offers a long-term, low-maintenance security solution, providing peace of mind for the school. High quality fencing solution Commenting on this successful project, Peter Jackson, Managing Director at Jacksons Fencing, expressed, “At Jacksons Fencing, we understand that schools like Newbury Manor require security solutions that go beyond just perimeter protection-they need durability, visibility, and an environment that feels open yet secure." "EuroGuard Extra delivers on all these fronts, ensuring both safety and peace of mind. We’re proud to have contributed to this important project, reinforcing the school’s commitment to student welfare with a long-lasting, high quality fencing solution.”

As cutting-edge trends go, convergence has been around for at least two decades. The meaning has shifted over the years, and if anything, the idea of convergence has gotten even more aspirational. Unfortunately, the widespread use of the term has also paradoxically undermined its meaning and power. However, today's concept of convergence has matured to provide new levels of benefit for security professionals. We asked our Expert Panel Roundtable: How has the meaning of “convergence” evolved in the security market? How are systems today more converged than ever?

If recent physical security events are a guide, the topic of artificial intelligence (AI) will be everywhere at the upcoming ISC West 2025 exhibition in Las Vegas. Cybersecurity solutions are another core focus at today's physical security events, and ISC West will likely follow the trend. Attendees will also be looking for advancements in access control systems, including biometric technologies and integrated security platforms, among other hot topics. We asked our Expert Panel Roundtable: What will be the big topics of discussion at ISC West 2025?

Technology innovations and an evolving threat landscape will be core factors impacting the physical security market in 2025. Technology elements such as artificial intelligence (AI), multi-factor access control, and mobile devices will continue to drive growth in the greater industry. We asked our Expert Panel Roundtable: What is the outlook for the physical security industry in the year ahead?