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Verifying identities and conducting criminal background checks in the field has traditionally been one of the most time-consuming tasks for law enforcement officers. Real-time mobile biometrics In the past, this often required detaining individuals and transporting them to a station for fingerprint identification. Forward-thinking agencies like the Florida Department of Law Enforcement (FDLE) are tapping into highly accurate, real-time mobile biometric technology — Rapid ID — transforming how officers run ID checks while on patrol. One Officer. Two Fingerprints. Three Easy Steps. The HID Rapid ID solution is FDLE FALCON Rapid ID Certified, empowering Florida law enforcement officers The HID Rapid ID solution is FDLE FALCON Rapid ID Certified, empowering Florida law enforcement officers to conduct mobile biometric identification from any place, at any time. Built with proven fingerprint biometric technology, Rapid ID enables officers to quickly identify subjects with arrest warrants or those with records in Florida’s FALCON Integrated Crime History System and the FBI RISC database. Three easy steps Capture - Capture two fingerprints using the HID NOMAD™ 30 Pocket Reader Submit - Tap HID Commander on the mobile device to submit Review - Review Hit/No-Hit results within minutes Behind the scenes, HID Rapid ID does the heavy lifting by managing and transmitting Electronic Fingerprint Transmission (EFT) records to local, state, and federal agencies for subject identification in the field. Empowering real-time ID verification The FDLE FALCON Rapid ID Certified solution addresses the ongoing challenges of mobile identification in law enforcement, by offering: Plug-and-play mobile fingerprint readers that are easy to use and configure. A rugged design built for frequent use and able to withstand challenging outdoor environments. One-handed ergonomic operation for agility and officer safety. Automated capture and verification process. An FBI-certified (FAP 30, IP 65) & CJIS-compliant platform. Cost-effective solutions designed to work with most mobile devices. Better protect officers by allowing them to perform real-time ID verification while in the field. HID is proud to support Florida’s law enforcement agencies in their mission to maintain law and order. By incorporating Rapid ID technology into FDLE’s daily routines, officers can achieve faster, more accurate ID verification and be more efficient in maintaining public safety across jurisdictions.
HID, a worldwide pioneer in trusted identity solutions announced it has acquired IXLA, an Italian manufacturer of advanced laser and colour personalisation systems for cards and passports. The addition of IXLA expands HID’s card and passport personalisation portfolio, particularly in European markets and emerging economies. Document personalisation solutions “Welcoming IXLA into the HID family demonstrates our commitment to providing convenient and efficient document personalisation solutions across a variety of industries,” said Björn Lidefelt, EVP and Head of HID. Björn Lidefelt adds, “With IXLA’s technology and expertise, we are better positioned for geographic expansion, particularly in the government and financial institution space.” Laser and colour personalisation systems IXLA specialises in the design, development, and implementation of advanced laser and colour personalisation systems in three core categories: Card printers: Laser desktop and mid-range solutions for the secure personalisation of security documents, such as identification cards, driver’s licences, health cards, and other government-issued credentials. Passport printers: Low-mid-volume printers with laser and inkjet-based colour personalisation that offer precise printing solutions for personalising passports. Application software: Machine management software that ensures all personalisation processes meet stringent security requirements to safeguard sensitive data. IXLA portfolio The offering specialises in card printing and flexible issuance for driver’s licences, ID cards, police, and military IDs The IXLA portfolio offers laser and inkjet personalisation systems for government and payments. The offering specialises in card printing and flexible issuance for driver’s licences, ID cards, police and military IDs, high-security government cards and passports, and more.Craig Sandness, SVP and Head of Secure Issuance, HID, said, “We look forward to incorporating IXLA into our growing printer and credential personalisation offering. This addition helps increase our relevance in both the government and finance space, as well as better serve users in emerging markets across the globe.” Enhancing reach expansion Founded in 2003 and headquartered in Romano Canavese, Italy, IXLA is a part of HID’s Secure Issuance Business Area. Together with the 2015 acquisition of IAI Industrial Systems B.V., IXLA will benefit from HID’s sales and other global functions to support its offering. “At IXLA, we are proud of our achievements spanning 20+ years of designing, developing, manufacturing, and selling advanced personalisation systems,” said Ettore Ghirlanda, CEO, of IXLA, adding “Now, we are thrilled at the opportunity to combine forces with HID to expand our reach and further meet growing customer needs.”
According to the 2024 Access Control report by Omdia, Genetec., the pioneer in enterprise physical security software, has consistently gained market share over the last six years, solidifying its position as a worldwide market pioneer and building upon its #2 global position for access control software. In the Americas market, access control software has evolved beyond the physical security department to become an essential component of business operations. 2024 Access Control report According to the Omdia report, this broader adoption has increased demand for unified security platforms that allow organisations to manage systems - such as access control, video surveillance, and intrusion detection - through a single interface. By anticipating market needs for access control innovation, Genetec continues to expand its market share, growing at a 28% CAGR over the past six years. Access control innovation “While many legacy access control vendors rely on acquisitions to expand their market share, Genetec has achieved rapid organic growth through innovation and investment in new technologies,” said Christian Morin, Vice President of Product Engineering, Genetec Inc. Christian Morin adds, “Over the last year, we introduced Security Center SaaS, HID Mercury Security MP controllers, Axis Powered by Genetec, and an I/O module in partnership with STid as part of our European high assurance access control system offering. This demonstrates our commitment to expanding our access control portfolio through innovation and partnerships, paving the way for future growth.” Providing adaptable solutions Omdia also reports that end users in the region prefer open systems that offer flexibility and customisation In a highly fragmented EMEA market, Genetec remains among the top 10 access control software providers by focusing on open architecture systems that allow users to integrate components from different vendors. Omdia also reports that end users in the region prefer open systems that offer flexibility and customisation. This further supports the company’s strategy to provide adaptable solutions tailored to the region, as evidenced by its partnership with STid. Strong integration capabilities In the Asia-Pacific region (excluding China), Genetec continues to rapidly expand its market share, reaching #6 position (up from #10 in 2021). As enterprise users and multinational corporations modernise their access control infrastructure, they seek feature-rich, cyber-secure systems with strong integration capabilities. An open-architecture solution, such as the Genetec access control solution, allows organisations to secure assets and people, enhance business operations, and easily upgrade technology at their own pace. Full cloud deployments Genetec has retained its #1 global position in the VMS market while also ranking #1 in the combined VMS The Omdia report also indicates that the access control market is increasingly adopting hybrid cloud deployments. Genetec is at the forefront of this change. Security Center SaaS is a physical security solution that brings the power of Genetec access control and video management to the cloud. Security Center SaaS supports hybrid or full cloud deployments, allowing organisations to move components and sites to the cloud based on their needs and requirements at their own pace. Genetec solutions Because Genetec solutions are based on an open platform architecture, users choose the access control devices that best suit their needs while also preserving their existing investments. In addition to its success in access control, Genetec has retained its #1 global position in the VMS market, while also ranking #1 in the combined Video Management Software (VMS) and Video Surveillance as a Service (VSaaS) market, according to Omdia’s recently released 2024 Video Surveillance & Analytics Database Report.
Alcatraz AI, a global provider of frictionless, AI-powered biometric access control technology revolutionising security through facial authentication, is proud to present its eBook, Navigating the Future of Data Centre Security. As the number of data centres grows at an exponential rate leading up to 2025, Alcatraz AI has compiled best practices and strategies for securing sensitive information, beginning with protecting the data centre’s perimeter. Securing sensitive information AI and the need for data in modern businesses are driving data centre growth at an unprecedented pace–Goldman Sachs research shows that data centre power demand is estimated to grow 160% by 2030 and that the number of staff needed to run the world's data centres will grow to around 2.3 million by 2025. To adequately safeguard valuable data, the industry needs to prepare and align for unprecedented growth With this type of growth projecting a market value of $438.7 billion by 2028, there is a heightened risk for potential data breaches due to tailgating–an incident reported to potentially cost organisations up to $2 million. To adequately safeguard valuable data, the industry needs to prepare and align for unprecedented growth in its operations and facilities, including security measures. Biometric security solutions In a world where the global business operations of interconnected industries rely on accurate data that is securely stored and accessible without disruption, it is critically important to secure the perimeter of data centers as the first part of a multi-leveled approach. Implementing biometric security solutions ensures secure access and limits tailgating, which, in turn, reduces the risk of data breaches. Alcatraz AI recognises the complexities of securing data centre environments and knows that securing data begins in the physical world. Together, they seek to deliver secure access control from a different angle, helping data centres better protect critical data and navigate the future with ease. Prioritising perimeter safety "The first line of security begins at the door, especially in an age where the staffing challenges and increased breach risks in data centre environments are beginning to grow. Educating data centres on the importance of safeguarding critical data by first prioritising perimeter safety is critical," said Tina D'Agostin, CEO of Alcatraz AI. "We are encouraging data centres to not overlook physical security, and instead consider options like privacy-first facial authentication to better secure all physical and digital assets. The strategies outlined in this eBook will be an invaluable asset for data centres looking to elevate their physical security and replace outdated methods to keep up with the growth of the data centre market heading into the new year." Physical security solutions Navigating the Future of Data Centre Security was created to provide data centres with an efficient resource Navigating the Future of Data Centre Security was created to provide data centres with an efficient resource to evaluate the state of their centre and learn solutions to combat the complexities data centres are facing. To accommodate market growth, data centres must re-evaluate their security protocols and focus on physical security solutions like facial authentication to upgrade their current measures in the rapidly expanding market. Converged security protocols Alcatraz AI delivers access control solutions that increase the security of protected facilities and provide business insights while simultaneously making the experience frictionless and touchless for end users. Alcatraz AI's newest security solution, Rock X, bridges the gap between digital and physical security, highlighting the value of converged security protocols for data centres. Their easy-to-use and innovative system will contribute to the success and growth of data centres with features such as seamless integration, tailgate detection and alerting, enterprise-grade security, and a privacy-focused approach to both transform physical security and protect individual privacy.
Security beat
An attention-grabbing exhibit at GSX 2024 in Orlando involved a robot dog that could open a door. Boston Dynamics robot dog ASSA ABLOY impressed attendees with the robotics demonstration, featuring the Boston Dynamics robot dog that could open a door using either an HID credential or a mechanical grip. This innovation represents a shift toward more autonomous security solutions and is suitable for environments where human access may be limited. ASSA ABLOY impressed attendees with the Boston Dynamics robot dog Operational efficiency Eye-catching exhibits at the GSX in Orlando, showcasing the future of security technology It was one of many eye-catching exhibits at the GSX in Orlando, showcasing the future of security technology, and offering practical solutions to the industry's challenges. For security professionals, the advancements presented opportunities to enhance operational efficiency and to maintain a proactive stance in a rapidly evolving market. Control ID face identification Alongside their robot demonstration, ASSA ABLOY also highlighted the Control ID Face Identification. Access Controller, providing advanced facial recognition access control. From identity management to AI-driven surveillance systems, GSX 2024 offered a glimpse into the tools that can streamline processes, increase security, and reduce costs. Here are some other highlights. ASSA ABLOY also highlighted the Control ID Face Identification More integration with critical infrastructure A major theme at GSX 2024 was the increasing integration of security solutions with critical infrastructure. ALCEA (formerly ASSA ABLOY Critical Infrastructure) is an example. Their globalised software solution ALWIN is designed for managing access control, visitor management, and other security factors across multiple locations. ALCEA's approach involves not only internal collaborations within ASSA ABLOY but also partnerships with external organisations. An example of innovation is the Neenah Foundry lockable manhole cover, blending safety and security. Solving identity management challenges The solution simplifies onboarding and access request changes while ensuring compliance with policies Identity management continues to be a key focus in the security sector, and AMAG Technology addresses this need with its Symmetry Connect product. The solution simplifies onboarding and access request changes while ensuring compliance with policies. For professionals overseeing identity access management, Symmetry Connect provides a streamlined, automated approach, reducing human error and increasing operational efficiency. AMAG also sees a growing demand for efficient visitor management systems, especially in the post-COVID landscape. AMAG’s products cater to the need for enhanced security without overburdening staff. AI and cloud-based surveillance solutions Axis Communications highlighted its advancements in AI and cloud-based video management systems with its AXIS Camera Station Edge and Pro products. These solutions can connect seamlessly to cloud systems, providing security professionals with easy access to surveillance data anywhere. With the increasing need for centralised management, Axis’s offerings ensure that security teams can efficiently manage surveillance with minimal infrastructure. Axis also showcased its commitment to AI-driven analytics based on superior video quality. There were also networked audio solutions for public announcements and background music, among other uses. Body-worn cameras for corporate and school uses Traditionally focused on law enforcement, Axon is now expanding its body-worn cameras and TASER technology into corporate and school security environments. Their Axon Body Workforce camera is a practical solution for protecting frontline workers in high-risk environments. Axon also introduced drone-based solutions for real-time aerial awareness Axon also introduced drone-based solutions for real-time aerial awareness, a significant benefit for large campuses or remote locations. As more industries adopt corporate surveillance systems, Axon’s offerings provide flexible, scalable solutions that address the need for real-time, actionable intelligence. Cloud-based access for smart buildings Brivo’s native cloud systems and flexible credentials offer practical, future-proof security options Brivo showcased how cloud technology is revolutionising access control by offering systems that integrate seamlessly with other smart building platforms. Their open API approach enables collaboration with IT teams, bridging the gap between physical security and IT management. Brivo’s new partnership with Comcast Smart Solutions illustrates how large enterprises can implement advanced solutions, including access control while maintaining flexibility. For professionals managing complex building environments, Brivo’s native cloud systems and flexible credentials offer practical, future-proof security options. AI-powered multi-sensor camera Hanwha focused on an AI-powered multi-sensor camera, equipped with an NVIDIA processor capable of running complex analytics. In addition, Hanwha’s new AI camera technology can process multiple video streams simultaneously, either stream from its sensors or outside cameras, enabling better tracking of objects in complex environments. Their eight-channel AI Box, which converts legacy cameras into AI-enabled devices, is an attractive solution for professionals seeking to upgrade existing systems without the need for complete overhauls. For security teams looking to enhance situational awareness, Hanwha’s AI-based offerings provide advanced, scalable solutions. Workflow management and hybrid cloud security Genetec continued the theme of integrated solutions with their Operations Centre module for Security Centre, which consolidates work management into a single platform. Built on lean management principles, this system simplifies workflow for security professionals, promoting real-time collaboration across mobile and web platforms. As the industry shifts from on-premises systems to hybrid cloud solutions, Genetec’s products provide seamless transitions for organisations. Their new SaaS Security Centre also allows for natural language video searches in multiple languages, making it easier for global teams to manage operations across locations. Simplifying remote surveillance The company’s focus on scalability and efficiency is demonstrated by the “Eagle Eye Complete” subscription service Eagle Eye Networks showcased their continued international expansion, highlighting a new data centre opening in Saudi Arabia and new hiring initiatives in Australia and Europe. Their “Eagle Eye Anywhere” solar-powered camera system exemplifies the move towards flexible, easy-to-install solutions that can be deployed in remote locations. Integrators benefit from simplified maintenance through remote management, reducing the need for on-site support and ensuring operational continuity. The company’s focus on scalability and efficiency, as demonstrated by the “Eagle Eye Complete” subscription service, reflects the broader industry’s shift toward managed security services. Tailored solutions for commercial clients Everon continues its transition away from its former identity as ADT Commercial. Claiming the status of a competitive commercial integrator, Everon is reinventing itself by offering customised billing and monitoring solutions for a range of industries. Their cloud-based business intelligence platform, which combines video surveillance with data analysis, is aimed at enhancing operational awareness by detecting anomalies such as OSHA violations or retail point-of-sale exceptions. With AI-driven dashboards, clients can customise their security solutions to meet specific needs, reflecting a growing demand for tailored, data-driven security applications. Innovation through cloud and mobile LenelS2 is part of Honeywell, and they emphasised their investment in cloud and mobile solutions at GSX 2024. Their "Enterprise OnGuard Cloud" platform, launched in June 2024, is a testament to the growing demand for cloud-enabled access control systems. With the addition of NFC-enabled Blue Diamond credentials, LenelS2 is pushing towards smarter, more secure mobile access options. The strategic combination of Lenel’s solutions with Honeywell’s infrastructure offers users enhanced engineering capabilities and global reach. This reflects a broader market trend of integrating mobile devices into physical security protocols. Bringing AI to everyday security LPR system, combined with their Searchlight Cloud Analytics, offers a powerful tool for identifying security risks March Networks highlighted their new AI-driven smart search feature, designed to help security teams quickly detect operational anomalies in retail and financial environments. From identifying misplaced cash in quick-service restaurants (QSRs) to detecting "jackpotting" attacks on ATMs, their solution highlights the increasing importance of AI in enhancing both security and operational efficiency. Their Licence Plate Recognition (LPR) system, combined with their Searchlight Cloud Analytics, offers a powerful tool for identifying and responding to security risks in real-time, emphasising the practicality of AI in daily security operations. Driving sustainability in security Securitas showcased its commitment to sustainability, a growing concern for businesses across all industries. By providing CO2 data for clients and promoting digital tools like mobile credentials, Securitas is leading the charge in creating greener, more sustainable security solutions. Their focus on remote services and occupancy insights offers companies a way to reduce their environmental impact while enhancing security operations. The company’s alignment with science-based targets and circular economy practices signifies the increasing role sustainability will play in the security sector. Future lies in integration The GSX 2024 trade show revealed that the future of security lies in intelligent integration, AI-driven analytics, and cloud-based management systems. The innovations presented will help security professionals streamline their operations, enhance situational awareness, and future-proof their systems. As these technologies continue to evolve, professionals must stay informed about the latest advancements to maintain a competitive edge in the security marketplace. GSX was a great place to start. At the end of the day at GSX, it wasn’t just the robot dog that was opening doors …. to the future of security systems. {##Poll1727925373 - Of the important factors highlighted at GSX 2024, which do you consider most when adopting new security solutions?##}
Already a strong player, particularly in New Zealand and Australia, Gallagher is still climbing in the U.S. market, which it sees as a big opportunity to invest in the company. Active in the United States for 10 years, Gallagher undertook a more aggressive growth strategy about five years ago. There are 52 employees in Gallagher’s U.S. security business, and about half the workforce has been hired in the last couple of years. They have grown from three sales territories to 16, operated by a full sales and engineering staff. Culture of innovation sets As it happens, Gallagher’s U.S. headquarters is located a short drive from my home office in the wider vicinity of Atlanta. I missed seeing them at GSX in Dallas, so we scheduled an in-person visit to catch up on their company. Gallagher’s strong culture of innovation sets them apart, as does their “people-first” commitment, says Scott Elliott, Gallagher’s Executive Vice-President, The Americas. “We have intentionally recruited for a diversity of thought that drives the business,” says Elliott. “We are a people business.” Melissa Vidakovic, Director of Marketing, Americas; and Scott Elliott, Executive VP, Americas, at Gallagher Security's office in Canton, GA. Unified approach An advantage Gallagher has in the market is total ownership of their supply chain; it manufactures each of the hundreds of products used across their solutions, from plastic components to readers to controllers to their own software systems. Among other advantages, the unified approach enables tighter control from a hardening and cybersecurity perspective, enabling them to minimize any threat vectors or vulnerabilities. The strategy also avoids dependence on third-party suppliers, which was a huge advantage during recent supply chain disruptions. While competitors struggled with availability issues related to third-party manufacturers, Gallagher’s supply was uninterrupted. Gallagher’s commitment Gallagher uses the same norms as the nation and subjects its effects to inner and outer penetration As a manufacturer serving a broad spectrum of markets, it’s Gallagher’s commitment to the high end of the market (e.g., high-security applications), where the company incorporates core tenets such as authentication and encryption. Gallagher uses some of the same standards as the government and subjects its products to internal and external penetration testing. These core strengths are also integral to Gallagher’s complete product line. “If it’s good enough for a high-level customer, it’s good enough for Mr. Business Owner,” says Elliott. The New Zealand company was founded in 1938 and was the first company to commercialize the electric fence, which it still uses for its agriculture business sector, separate from the security business. Gallagher entered the access control business 35 years ago in 1988 when a product used to restrict access to fuel pumps evolved into broader access control. Gallagher platform In the intervening years, the product has grown into a unified platform that incorporates access control, intrusion detection, and perimeter detection in a single ecosystem. “The platform is all-encompassing,” says Elliott. “No other platform does all three.” Augmenting access control, intrusion, and perimeter protection, there are other applications available in the Gallagher platform, such as workforce management, health and safety functions, and a spectrum of features useful to a wider stakeholder community. Fatigue management applications For example, Gallagher can implement routine randomized checks to proactively mitigate potential risks such as drug or alcohol abuse, thus ensuring workers are fit to work, to operate various machinery and that they do not pose a threat to fellow employees or the company. “Fatigue management” applications can monitor the use of equipment to avoid repetitive injuries or manage how long an employee works at a job site, requiring a worker to swipe or tap a card to a reader mounted on a machine to monitor and limit the time they operate that machine. Mobile mustering provides location and identification of evacuees in case of an emergency. Impact of digital transformation Gallagher’s “Better Ways of Working” concept zeroes in on the impact of digital transformation Gallagher is also embracing the “digital transformation” of the industry. Security companies must adapt to a more agile workforce and shifting processes, says Elliott. Gallagher’s “Better Ways of Working” concept zeroes in on the impact of digital transformation on their workforce. They also seek to address the changing workforce, where Gen-Z’ers work side-by-side with tenured, experienced workers, and where creating trust is the best approach to closing the generational gap. Gallagher also seeks to educate the market on trends such as artificial intelligence (AI), machine learning, cloud adoption, various service delivery models, and other issues. Industry consolidation Gallagher has more than 1,200 employees; operates in 140 countries, from South America to Canada, Europe to the Asia-Pacific and Australia; and serves almost 16,000 customers. Gallagher is part of New Zealand’s growing technology export sector, which is growing 30% faster than the overall economy and is now the second-largest export sector in New Zealand. In an age of industry consolidation and a market dominated by corporate conglomerates, Gallagher is a privately held organization seeking to be agile and innovative, and to deliver customer value more quickly. Gallagher re-invests about 15% of its profits into research and development. “Our customer service is the primary reason people buy from us,” says Elliott. Security integrators Security integrators quickly appreciate the breadth and strength of the product line Gallagher positions itself as an alternative in a market in the midst of disruption. Brand awareness continues to be a challenge in the United States, and the sales team often hears the question: “Who is Gallagher?” Once the introduction is made, security integrators quickly appreciate the breadth and strength of the product line, says Elliott. “We allow our customers to select among best-of-breed platforms, and [using open systems,] we are not limited by the technology we offer,” says Elliott. “Our value proposition to the integrator channel is our focus on the relationship,” says Elliott. Supporting end users through an authorized, certified channel, Gallagher also emphasizes value, cost-competitiveness, and cybersecurity. “Our partner relationships are built around cultural alignment,” says Elliott. Product innovation perspective What’s ahead for Gallagher and for the industry as a whole? Hard to say, notes Elliott, given the unfolding of unpredictable geopolitical and financial trends. However, from a product innovation perspective, Gallagher will continue to evolve, balancing a dependence on “cash cow” legacy product lines with investment in leapfrog innovations such as frictionless access control, cloud platforms, and mobile systems. In general, Elliott predicts AI will yield an opportunity to analyze a person’s pattern of behavior and intent, thus enabling a security system to adapt down the road. “With the ability to predict with some degree of certainty what might happen, these capabilities will evolve,” says Elliott.
Companies at GSX 2023 emphasised new ways that technologies such as artificial intelligence (AI) and the cloud can address long-standing issues in the security market. Among the exhibitors at the event in Dallas were companies seeking creative ways to apply technology, lower costs, and make the world a safer place. Reflecting on the exhibition, here are some additional takeaways. Expanding AI at the edge i-PRO is a company reflecting the continued expansion of edge AI capability in the security market. Today, more than half of the company’s lineup supports AI at the edge so the customer has a wide choice of form factors when seeking to leverage the feature set. AI processing relay, extended warranty i-PRO is increasing their warranty period from 5 to 7 years, which could be a lifetime warranty in some cases I-PRO also has an “AI processing relay” device that accepts non-AI video streams and applies edge analytics. AI has progressed from a high-end technology to a feature available in a variety of cameras at different price points. i-PRO is also increasing its warranty period from 5 to 7 years, which could be a lifetime warranty in some cases depending on a customer’s refresh schedule and lifecycle management. Active Guard, MonitorCast The company’s video management system (Video Insight) is continuing to build new features including “Active Guard,” an integrated metadata sorter. Their access control platform, MonitorCast, is a Mercury-based solution that is tightly integrated with Video Insight. Their embedded recorders now have PoE built in. “We can move at a faster pace to fill out our product line since leaving Panasonic,” says Adam Lowenstein, Director of Product Management. “We can focus our business on adapting to the market.” Emphasis on retail and other verticals Shoplifting is a timely issue, and retail is a vertical market that got a lot of attention at GSX 2023. “We see a lot of retailers who are primarily interested in protecting employee safety, but also assets,” says Brandon Davito, Verkada’s SVP of Product and Operations. “Shrinkage is a CEO-level priority.” “Retailers are getting more engaged with security posture, instead of letting perpetrators walk,” Davito adds. Intrusion detection Verkada has an intrusion product that will notify a central station if there is an alarm On the alarm side, Verkada has an intrusion product that will notify a central station if there is an alarm, and operators can review videos to confirm the alarm. Other capabilities seeking to discourage trespassers include sirens, strobes, and “talkdown” capabilities. International expansion Verkada continues to expand internationally with 16 offices in all, including Sydney, Tokyo, and London. The core value proposition is to enable customers to manage their onsite infrastructure more simply, including new elements such as PTZ cameras, intercoms, and visitor management. Verkada emphasises ease of use, including a mobile application to allow access to be managed across the user base. Forging partnerships “We are committed to the channel and industry, and we continue to build relationships and expand our reach,” says Davito. Among the industry relationships is a new partnership with Convergint, which was hinted at during the show and announced later the same day. They are also expanding their partnerships with Schlage, Allegion, and ASSA ABLOY. Working with other verticals They offer new features for K -12 schools, and a new alarm platform is easier to deploy and manage Verkada has also found success across multiple other verticals, notably healthcare, where they integrate with an electronic medical records system. They offer new features for K-12 schools, and a new alarm platform is easier to deploy and manage. They are integrating wireless locks to secure interior doors in schools, looking to secure the perimeter, and installing guest management systems. Transitioning the mid-market to the cloud Salient is squarely focused on the “mid-market,” a large swath of systems somewhere between small businesses and enterprise-level systems. Pure cloud systems are not as attractive to this market, which has a built-out infrastructure of on-premise systems. Adding a camera to an existing system is easier and less expensive than tying it to the cloud. Benefits of cloud It’s a market that may not be ready for the pure cloud, but there are benefits to be realised from adding a cloud element to existing systems. “We are continuing to augment our premise-based solutions with added cloud capabilities and flexibility,” says Sanjay Challa, Salient’s Chief Product Officer. The feedback Salient hears from their customers is “I want to own my data.” The hybrid cloud approach offers the right mix of control, flexibility, and unit economics. Cloud add-on capabilities We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive" Cloud add-on capabilities include bringing more intelligence about system operation to the user via the cloud. Over time, Salient expects to sell more cloud-centric offerings based on feedback from integrators and customers. “We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive over time,” says Challa. Vaidio AI technology Salient seeks to be a transition pioneer to help customers realise the path to the cloud. Their approach is “crawl, walk, run,” and helping customers make the transition at each stage. Salient has added AI to its product offering, incorporating Vaidio AI technology from IronYun into a powerful suite and broad array of on-premise analytics, which are gaining traction. The seamless approach makes it easy for customers to embrace AI analytics, although Salient remains broadly committed to open systems. Addressing ‘soft’ features for integrators AMAG is in the process of enhancing its product line with the next generation of access control panels. However, “product” is just part of the new developments at AMAG. In addition to “hard” features (such as products), the company is looking to improve its “soft” features, too; that is, how they work with the integrator channel. Integrator channel Rebuilding a process to make your organisation more efficient, is relatively easy; it just takes a lot of persistence" “We have the depth of our legacy customer base we can learn from, we just need to close the feedback loop quicker,” says Kyle Gordon, AMAG’s Executive Vice President of Global Sales, Marketing, and commercial Excellence, who acknowledges the value of reinstating face-to-face meetings after COVID. “We are laser-focused on nurturing our integrator channel,” he says. “Developing new features takes time, but rebuilding a process to make your organisation more efficient, that’s relatively easy; it just takes a lot of persistence,” says Gordon. More cohesive internal communication is another useful tool, he says. Disrupting the cloud based on price Wasabi is working to make cloud applications less expensive by offering a “disruptive” price on cloud storage, $6.99 per terabyte per month (80% less than hyperscalers). Contending “hyperscalers” like AWS are charging too much for cloud storage, Wasabi is using its own intellectual property and server equipment co-located in data centres around the world. Wasabi sells “hot cloud storage,” which refers to the fact that they only have one tier of storage and data is always accessible. In contrast, a company such as AWS might charge an “egress fee” for access to data stored in a “colder” tier. Cloud storage “We saw that several video surveillance companies had not yet adopted cloud storage, and we saw an opportunity to make it easy to use,” said Drew Schlussel, Wasabi’s Senior Director of Product Marketing. “We just install a little bit of software that allows them to store data in the cloud and bring it back from the cloud.” Performance, protection (cybersecurity), and price Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies such as Genetec and Milestone. Emphasising performance, protection (cybersecurity), and price, their data centres are certified to SOC 2 and ISO 27001 standards. Faster throughput for weapons detection Xtract One is a young company focusing on weapons detection in a time of accelerated concern about gun issues post-COVID. Founded in Canada and based on technology developed at McMaster University, Xtract One has found a niche in providing weapons detection at stadiums and arenas. These customers already have budgets, and it is easy to shift the money to a newer, faster technology. Madison Square Garden in New York City is among its customers. Cost savings solution Xtract One can increase throughput to 30 to 50 people per entrance per minute (compared to 5 to 6 people per minute when using metal detectors). The solution doesn’t require anyone to empty their pockets and the system alarms on items beyond guns and knives. Using Xtract One allows customers to reduce the number of screening lanes and security staff, providing additional cost savings, all while getting fans through the screening process in half the time. Purpose-built sensors The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties In addition to stadiums and arenas, Xtract One, formerly Patriot One, is also getting “inbound” interest from schools, hospitals, manufacturers, and other verticals that makeup 50% of their business. “We’re on a rocket ride, mainly because the weapons issues are not going away,” says Peter Evans, CEO and Director at Xtract One. The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties, all correlated by an AI engine. Providing early warning of violence ZeroEyes is another company focused on weapons detection. Their AI gun detection system works with video images to identify if someone is “brandishing” (carrying) a weapon. In other words, the system does not detect concealed weapons. Identifying someone carrying a weapon provides early warning of a possible violent act. Increased response with AI-enables images Images are identified by AI and sent to a monitoring centre where a human confirms the image before contacting first responders. Knowing the location of a shooter enables staff to lock entry points, move people to safety, and direct first responders. The company was founded to leverage existing camera views to stop mass shootings and gun violence by reducing response times.
Mobile access articles
Our recent survey on the state of access control in 2023 showed that HID partners and end users, as well as security and IT professionals, may have varying needs and concerns but nearly all agree on one thing: the need for sustainable solutions. Operational transparency In fact, sustainability was a top issue for almost 90% of our survey respondents. Our end users and their consumers are primarily driving this demand, with ever-increasing numbers asking for operational transparency and requiring solutions that reduce environmental impact. And we’re not the only ones seeing these trends. The sustainability shift Together with ASSA ABLOY, they have committed to an ambitious sustainability programme Sustainability continues to be a key focus for HID and is a core consideration when it comes to the development and optimisation of products and solutions. Together with ASSA ABLOY, we have committed to an ambitious sustainability programme with specific, science-backed targets in line with the Paris Agreement. Initiatives While we work hard to lead the way, we’re certainly not alone. Investors are increasingly applying non-financial environmental, social, and corporate governance factors (ESG factors) as part of their analysis process to identify material risks and growth opportunities. Security vendors are including sustainability achievements in their reporting systems. Businesses are increasingly referring to “Net zero” and “renewable” initiatives. Bloomberg predicts that global ESG assets will exceed $53 trillion by 2025, that’s more than one-third of the anticipated total assets under management. The United Nations is focusing on sustainability with their Sustainable Development Goals (SDGs), a set of 17 goals and 169 targets that balance ESGs. Digital sustainability credentials This growing number of eco-minded organisations are seeking sustainability in every facet of their business, including their credential programmes. While digital credentials continue to be a solution that aligns with the sustainability agenda (in addition to delivering many other benefits!), many are seeking physical alternatives to traditional PVC cards. All of this presents a problem for providers: how to create cost-effective, sustainable, and highly-secure physical credentials? For HID, the answer is bamboo. Introducing the HID Eco Card HID Eco Card is made of sustainable, environmentally-friendly bamboo certified by FSC and TUViT Seal 5 The recently released HID Eco Card is made of sustainable, environmentally-friendly bamboo certified by the Forest Stewardship Council (FSC) and TUViT Seal 5. We love that it’s exceptionally fast growing and requires little agricultural intervention like fertilizer or pesticides, plus has low energy consumption and CO2 emissions during processing. Our customers also love that it reduces their plastic and consumables waste. Features In addition to being eco-friendly, the HID Eco Card is: Secure - SIO-enabled, featuring advanced Seos® encryption technology to keep data safe. Versatile - Compatible with a wide range of access control systems and ideal for a variety of applications. Durable - Designed for durability and reuse, with a three-year warranty. Brandable - Can be customised so brands can showcase their commitment to sustainability and security. Small shifts like opting for bamboo badges can make a real difference to the planet and public perception. It’s just one-way organisations are showing their commitment to sustainability and another way HID is pioneering the world in powering trusted identities.
When a bomb detonated in the Port of Beirut, I had hundreds of employees under my care inside the blast zone. Within just two hours, I was able to determine who was impacted, understand their safety conditions, and share resources for on-the-ground support—all thanks to mobile technology. For Chief Security Officers, receiving calls like these launches a variety of protocols and necessary decision-making with the safety and security of people and assets as a top priority. And these calls are only becoming more common. Dependence on threat intelligence Mobile phones have dominated the post-COVID environment where people work from anywhere Threats ranging from natural disasters to geopolitical conflicts are becoming more frequent and complicate the responsibility organisations have in keeping their people safe. To meet these needs CSO’s are staying ahead of negative outcomes through creating a greater dependence on threat intelligence. In these times, effective, real-time risk management depends on hyper-local data from technology that is accessible, portable, and dynamic–such as cell phones. Mobile phones have revolutionised the way people live and work. They allow us all to walk around with a computer in our pocket, bringing the world to our fingertips and eliminating digital borders for over 90% of the world's population. Mobile phones have dominated the post-COVID environment where people work from anywhere and have geographically distributed teams but are also more vulnerable to threatening events. Mobile-friendly risk management platforms Mobile technology assigns workers with easy entry to data that can help keep them and their teams safe As we approach 2024, many organisations are adopting comprehensive risk management tools that empower personnel across the organisation with the intelligence and knowledge they need to stay safe wherever they are. Mobile-friendly risk management platforms, such as Crisis24 Horizon, provide always-on awareness, on-hand threat intelligence, and immediate communications and distress signalling through location monitoring. Users receive location risk assessments and push notifications directly to their devices about nearby issues and threats no matter if they are on or off the job. While only select risk managers have complete control of the platform and all sensitive employee data is protected through encryption, the app distributes critical intel to foster a culture of shared awareness and responsibility. Thus, mobile technology empowers employees with easy access to information that can help keep them and their teams safe. Creating a culture of mobile technology adoption In the last few years, the world has proven the importance of being well-informed of risks and mitigation plans to minimise harm. However, psychological barriers tend to trump physical barriers when it comes to accessing the vast array of tools our mobile devices offer. World has proven the matter of being well-informed of risks and relief plans to minimise harm Adopting this technology and establishing a culture that enforces risk management across an organisation is a daunting challenge that demands substantial commitment from leadership to be successful. Some companies have tackled this challenge by positioning security technology as part of the organisation’s employee benefits package, such as commuter benefits and health insurance, to encourage people to take advantage of these resources and learn how to use them. Cohesive risk management culture Technology is only as effective as the people whose actions it informs, which is why adoption and integration are so important. When a cohesive risk management culture meets a powerful technology platform, individuals are enabled to receive threat alerts and counter their impacts, letting others know when and how to take the necessary precautions to protect themselves and their team. For more information on mobile technology and other security trends, check out the Global Risk Forecast, an annual report by Crisis24 that provides a comprehensive analysis of key events around the world most likely to affect operations in the coming year.
Amidst the challenges of a prevailing economic downturn, the retail sector finds itself grappling with an unparalleled rise in incidents of shoplifting, theft, and burglaries. The disconcerting scenes witnessed on London’s Oxford Street in August 2023, where crowds gathered, looting as many stores as possible, sent shockwaves across the nation’s retailers. This alarming surge in retail crime has put retailers on high alert, as they contend with a rising tide of security concerns. Shoplifting concerns Recent data from the Union of Shop Distributive and Allied Workers (USDAW), has raised alarming concerns: shoplifting rates have surged by an unprecedented 24%. In the first half of 2023 alone, there were approximately 8 million reported shoplifting incidents. With the ongoing burden of the cost of living crisis and the approaching festive season, it is expected that these figures will keep surging. Implementing robust security measures Theft and prevention strategies cost retailers approximately £2 billion in 2021/2022 While more help from the Government to support retail workers and the businesses shoplifters target is certainly needed, the implementation of robust security measures will significantly contribute to deterring these crimes from occurring in the first place. British retailers spend millions on tools to deter and catch shoplifters inside stores, from CCTV and security guards to electronic tagging and alarms. The Grocer reported that theft and prevention strategies cost retailers approximately £2 billion in 2021/2022. Despite these initial costs, other threats are at play beyond the shop floor. Break-ins by criminal gangs For many large town centre stores and supermarkets, and units in retail parks, the rear doors and delivery areas are commonly targeted by criminal gangs. It’s not uncommon for thefts to occur from pallets or cages that have been unloaded from lorries and sit waiting to be moved into the building. After-hours break-ins are a risk for all store owners too, particularly over the festive season when a lot of high-value stock has been delivered to shops and supermarkets. Addressing anti-social behaviour The additional fencing was deemed an essential measure to safeguard the community Anti-social behaviour also poses a challenge for retailers. In 2022, an Aldi based in Derby invested in security fencing to protect staff and deter loitering groups. The additional fencing was deemed an essential measure to safeguard the community, as dangerous items were frequently found outside the store, including weapons and hypodermic needles. So how do physical security solutions such as fencing and gates help better protect retail establishments such as supermarkets and edge-of-town retail park shops? Fencing and gates: a critical component of retail security 1. Risk assessment and target hardening A thorough risk assessment will identify potential weak spots that require protection. ‘Target hardening’ involves implementing physical security measures that become more robust as they approach the target. This helps deter intruders while ensuring ease of access for customers and staff. 2. Effective perimeter security Opt for difficult-to-climb security fencing that provides a robust obstacle against thieves, vandals, and intruders Selecting fencing solutions according to the potential threats, site characteristics, and topography is crucial. It is important to specify fencing that strikes a balance and maintains a welcoming appearance while safeguarding external areas of the store or warehouse from potential harm and unauthorised access. Solid fencing which provides concealment can help to conceal expensive goods and remove them as a target for opportunistic theft. Opt for difficult-to-climb security fencing that provides a robust obstacle against thieves, vandals, and intruders. I recommend selecting a sufficiently tall and robust fence such as an acoustic barrier. Its noise-reducing properties are often beneficial for these types of sites too. 3. Controlling vehicular speeds and access To enhance security, consider controlling vehicular speeds and access. One effective approach is the installation of bollards at the ends of traditional high streets. This practice is already commonplace as a means of safeguarding against hostile vehicle attacks, but it can also play a pivotal role in preventing quick getaways of vehicles involved in potential heists. Additionally, employing road blockers and sliding gates at the rear entrances of delivery areas would serve to fortify security further. These measures can help in delaying vehicles, allowing for necessary checks to be conducted. 4. Balancing security with aesthetics The presence of high-security fencing can also make a site more of a target for vandals and burglars Another challenge is avoiding creating an imposing presence, especially important for areas situated near residential communities. The presence of high-security fencing can also make a site more of a target for vandals and burglars. To minimise this risk consider specifying timber fencing and traffic barriers to secure car parks, providing both security and a welcoming atmosphere for shoppers. Taking an integrated approach Combine secure perimeter fencing with effective lighting in places with shaded areas and at doors, gates, and shop windows, alongside Perimeter Intrusion Detection Systems (PIDS), and strategically placed CCTV. These measures will hinder unauthorised entry and escape, increasing the likelihood of detection and apprehension. Prioritising employee wellbeing Installing robust security fencing, complemented by CCTV, good lighting, and guarding, creates a safe environment Installing robust security fencing, complemented by CCTV, good lighting, and guarding, creates a safe environment for employees. This not only safeguards their well-being but also provides peace of mind that they are protected effectively in the case of a burglary or crime. When selecting security products for retail sites, it is advisable to opt for items that have undergone rigorous testing and carry relevant certifications for their security level. Each component should meet industry-specific standards for its intended purpose and originate from manufacturers accredited under ISO 9001:2015. This ensures a high standard of quality and reliability in safeguarding the premises. High-quality security fencing As the cost-of-living crisis continues, crime rates increase, and the festive season approaches, the time to act and implement on-site security is now. By investing in comprehensive security measures, retailers can protect their assets, employees, and customers, ensuring a safer and more secure shopping environment for all. High-quality security fencing is also a sound investment, that requires little or no maintenance once installed. The best fencing solutions are extremely weather-resistant, and won’t suffer from rust or corrosion. With all sectors preparing to ride the rapids of recession in the coming year, improving on-site security while selecting cost-effective measures, is one surefire way to protect your people, your property, and your profits from harm.
Mobile access case studies
HID, a worldwide pioneer in trusted identity and access control solutions, announced that Deskbee, a global provider of corporate space management solutions, has integrated HID Mobile Access and Identity Positioning technologies into its platform. With an already robust workplace management application, Deskbee wanted to enhance security and optimise operational efficiencies by integrating digital credentials and real-time positioning into its platform. HID Mobile Access With HID Mobile Access, Deskbee app users can employ their smartphones and tablets to securely access facilities, eliminating the need for physical cards and reducing the risks associated with lost or misused credentials. This implementation not only enhances convenience and security but also seamlessly integrates with existing systems, simplifying the issuance and revocation of credentials from a single platform. Identity Positioning technology By analysing occupancy data, managers can optimise space planning, improve resource allocation Furthermore, Identity Positioning technology enables building managers to track employee and visitor locations in real-time, providing valuable insights for optimising space planning and resource allocation. By analysing occupancy data, managers can optimise space planning, improve resource allocation (such as energy, water, and HVAC), and enhance overall operational efficiency. Secure, efficient, and personalised experience “The integration of HID’s Mobile Identities solutions demonstrates the enormous potential that application development companies have to transform access control systems and workplace management,” said Rogerio Coradini, HID’s Commercial Director of Physical Access Control in Latin America. “Through collaboration with HID, developers of mobile platforms and applications can adapt to the changing needs of the market and provide a more secure, efficient, and personalised experience for their clients.” Detailed monitoring and improved access management Deskbee offers real-time dashboards that allow for detailed monitoring of space and access usage Due to HID mobile identity technologies, Deskbee offers real-time dashboards that allow for detailed monitoring of space and access usage, providing accurate data on occupancy, location, and duration of stay. “The ability to automate the registration process and improve access management has been a significant change. HID's reliability and support have been fundamental to these advancements, and we are seeing how these results are positively impacting our clients. The trust in the brand and its support has been essential to our success,” said Gorguet. Employee badge integration Headquartered in Brazil, Deskbee has experienced rapid growth, consolidating its position in the Brazilian market and expanding its operations to more than 25 countries, including Mexico, Chile, Argentina, the United States, Portugal, Spain, Germany, and the United Kingdom. Still this year, the company will offer employee badge integration with Google Wallet, also powered by HID technology.
For years, the Civil Police of the State of São Paulo, Brazil’s largest state police force faced significant challenges with criminal bookings and identification, including: A Fragmented Identity System - Each of Brazil’s 27 states has its own siloed programme that does not interconnect. This not only hinders statewide criminal booking but also undermines the community’s confidence in the criminal justice system. Identity Fraud With Multiple IDs - Imagine having 43 identities. This was the case for one unlawful Brazilian. The prevalence of identity fraud is extremely high across the country. If a person wants to hide their identity, it’s common for them to simply move to another state and set up a new profile. Manual Ink-and-Paper Fingerprinting Techniques - Many law enforcement departments across Brazil administered manual fingerprinting techniques, resulting in inaccuracies and low matching rates. Slow, Inefficient Criminal Booking Processes - Inefficiency was another setback for justice. It took numerous steps to confirm one’s identity and, on average, a whole workweek to get matching results returned. Biometric National ID Compliance - The civil police must modernise systems to comply with the Brazilian government’s mandates for all citizens to tie biometrics to their IDs. The Civil Police of the State of São Paulo needed a more reliable and efficient solution to break down identification silos and put the agency on the path toward a unified, national system rooted in the power of biometrics. HID's solution The HID ten-print scanner is designed to quickly capture flat and rolled fingerprints for background checks Working through HID’s partner, Golden Distribuidora, one of Brazil’s largest distributors of IT products, the Civil Police of the State of São Paulo selected a comprehensive biometrics-based identification system called BioKit, featuring HID’s ten-print scanner. The HID ten-print scanner is designed to quickly capture flat and rolled fingerprints for background checks and identity validation programmes. It is also certified for FBI Appendix F (FAP 60) and offers an economical approach to fingerprint acquisition without sacrificing image quality. Automated Biometric Identification System The criminal booking process at São Paulo civil police stations is simplified and can be accomplished in minutes not days. First, agents use HID’s ten-print scanner to capture fingerprints and determine if the individual has a biometric file on record. The fingerprint images are compared against the state-run Automated Biometric Identification System (ABIS). If there is a match, the civil police move forward with their investigation. If there is no match, the officer then creates a new biographic/biometric profile for the individual in question and enrolls them into the ABIS. HID ten-print scanner HID ten-print scanners deliver superior performance and reliability at a competitive price point. Key advantages include: High-Quality Tenprint Capture - The scanner is FBI Appendix F (FAP 60) certified and can quickly capture high-resolution rolled and flat fingerprints. Ease of Use - User-friendly pictographs and LED indicators simplify the process for operators. Automatic Capture - Patented “Auto-Capture” offers fast and error-free image capture. Difficult Fingerprint Capability - An optional silicone membrane improves image quality for dry or damaged skin ensuring consistent results. ABIS Integration - The scanner seamlessly integrates with Brazil’s Automated Biometric Identification System (ABIS) to enable quick and accurate background checks. Results delivered Using the BioKit system, featuring the HID ten-print scanner significantly streamlines the criminal booking Using the BioKit system, featuring the HID ten-print scanner significantly streamlines the criminal booking process and improves matching accuracy for the State of São Paulo Civil Police. “Working with criminals can be difficult and dangerous, and the HID ten-print scanners help us identify and book criminals quickly and simply,” said Dr. Luiz Ortiz, Chief Delegate, Civil Police of the State of São Paulo. Easy to use Dr. Luiz Ortiz adds, “The HID ten-print scanner is easy to use and provides clear direction through pictographs, which is a big differentiator from other offerings.” To date, the BioKit system with HID’s print scanners is deployed in 500 civil police stations throughout São Paulo. This system has transformed criminal booking and identification processes, resulting in an increase in solved criminal cases and a steep reduction in identity fraud. HID fingerprint technology “What used to take 4 to 5 days is now done in minutes using the BioKit system and HID fingerprint technology,” said Dr. Ortiz. Dr. Ortiz adds, “Our agents can accurately identify or onboard suspects, and each new biometric enrollment into the centralised ABIS contributes to strengthening our country’s overall identity system and ability to bring about justice faster and smarter.” Biometric enrollment and verification “Each individual the Civil Police of the State of São Paulo onboards ties to a single set of fingerprints that verifies their true identity,” said Danilo Fernandes, Business Development Manager at Golden Distribuidora. Danilo Fernandes adds, “Utilising biometric enrollment and verification, our nation has the potential to streamline millions of records, while preventing countless cases of fraud. This establishes a fierce force to fight fraud here in Brazil.” A simple, fast, and trusted experience Additional use cases for the BioKit + HID ten-print scanner, beyond criminal bookings, include border control, background checks, correctional centres, courtrooms, voter registration, and national ID programmes. The team at Golden Distribuidora expects to continue distributing these biometric systems throughout the country to support Brazil in combating fraud and making biometric enrollment and identification a simple, fast, and trusted experience for all citizens and stakeholders.
Alamo Colleges in San Antonio, Texas supports more than 65,000 students and 7,000 staff. It's five campuses and smaller regional learning centres connect students and staff, expanding the reach of learning for the community. Colleges' challenge Alamo’s challenges included leveraging technology to support its high standards of safety and security as a priority for its campuses. They were tackling a technology gap among users across the diverse landscape of the larger San Antonio area and also wanted to support an effective work-life balance by transitioning faculty and staff from desktop to mobile devices. Action taken To ensure accessibility for all, Alamo deployed secure, high-performance Alcatel-Lucent OmniSwitch® platforms A long-time customer of Alcatel-Lucent Enterprise, Alamo Colleges has stayed focused on providing a secure, reliable, and accessible network for learning. To ensure accessibility for all, Alamo deployed secure, high-performance Alcatel-Lucent OmniSwitch® platforms and Alcatel-Lucent OmniAccess® Stellar wireless networking across its campuses. They expanded the reach of the OmniAccess Stellar Access Points to develop Park and Learn, enabling students to connect and complete their studies from the parking lots without the need to physically be on campus. Alcatel-Lucent solution Security and safety are of the utmost concern, and Alamo has leveraged its Alcatel-Lucent OmniPCX® phone system to make emergency calls to Alamo Colleges dispatch, 911, and local Bear County authorities. They recently added the Alcatel-Lucent Visual Notification Assistant (VNA) solution, which can pick up a call from a user on a mobile device and provide their location, expediting response time. To manage all these systems, Alamo uses Alcatel-Lucent OmniVista® Network Management. With one view of all the networks, Alamo’s IT staff can monitor the network during the ongoing construction of centres and provide maintenance remotely across its far-reaching network. Products and solutions Alcatel-Lucent OmniPCX® Enterprise Alcatel-Lucent 8128 MIPT handsets Alcatel-Lucent OmniSwitch® 6900-X72-F Alcatel-Lucent OmniSwitch® 6960E-U28 Alcatel-Lucent OmniSwitch® 6860E-P48 Alcatel-Lucent OmniSwitch® 6450E-P48 Alcatel-Lucent OmniAccess® Stellar AP1101 Alcatel-Lucent OmniVista® 2500 Network Management System Alcatel-Lucent Visual Notification Assistant (VNA) Results obtained Technical benefits Delivers redundant, reliable networks and high data transfer rates with OmniSwitch layer 3 and chassis solutions. Provides consistent and complete Wi-Fi across campuses and parking lots with OmniAccess Stellar wireless network. Advanced phone system supports 911 calls and notifies college security and county authorities with Alcatel-Lucent VNA solution. Simplifies monitoring with a unified view of the network and visual maps showing the status of switches in all college facilities. Financial benefits Saves on recurring service costs with the ALE solutions. Network Management single view shows how many switches and how many ports are in use, which helps in decision-making. User experience benefits Provides messaging notification services, conferencing capabilities, and broadcast alerts during a crisis on campus with VNA connected with Rainbow™ by Alcatel-Lucent Enterprise. eSports' popularity with students is growing thanks to high-performance networks. “The Alcatel-Lucent Enterprise products are reliable and just work. What I like best about the partnership with Alcatel-Lucent Enterprise is they’re always there for us,” said Christopher Delgado, Senior Manager of Network Operations, at Alamo Colleges.
As a provider of future-oriented business education, The Camp sought an access control solution as forward-thinking as their courses. Their campus site near Aix-en-Provence is diverse, with offices, event spaces, kitchens and two accommodation blocks totalling 170 units. The Camp must remain open around the clock, all week, while maintaining security for staff and visitors. Aperio wireless locks Meeting rooms, server rooms, living spaces and kitchens are secured with Aperio wireless locks Aperio provided locking devices tailored to every door type — interior and exterior. So far, The Camp has integrated 221 Aperio Wireless Escutcheons, 42 Aperio Wireless Cylinders and 10 Aperio Wireless Handles within a TIL Technologies security system. Integrated online with the central system and controlled from the same interface, these Aperio devices effortlessly handle daily staff traffic of around 250 people. Meeting rooms, server rooms, living spaces and kitchens are secured with Aperio wireless locks. Aperio visitor access system Up to 2,000 external visitors arrive on-site when The Camp stages an event — and each must also have credentials issued and access filtered through the site. Aperio makes it straightforward to enable visitor access. “Many credentials get lost and Aperio enables us to handle this efficiently,” says Benjamin Ciotto, Head of Information Technology at The Camp. A few clicks are all it takes to cancel a lost key card and issue a replacement. Real-time and future-proofed Security staff at The Camp ensure only authorised users enter offices where expensive video projectors and screens are stored. Their TIL integration enables real-time management of the whole site, with specific profiles created to segment individuals who need fine-grained access to specific areas. “Online mode is very important because (access) rights are very often updated for the constantly shifting campus population,” explains Benjamin Ciotto, adding “We can also program access to defined time slots, which is essential when we welcome 200 people for an all-day meeting, for example.” Aperio product ecosystem’s performance Aperio product ecosystem’s sustainability performance also fits The Camp’s ethos Aperio technology also met The Camp’s need for an aesthetically pleasing, wireless solution. They did not want to compromise their interior or exterior design. The Aperio product ecosystem’s sustainability performance also fits The Camp’s ethos. Because Aperio devices are wireless and battery-powered, they are much more energy efficient than traditional wired locking systems, which require an “always-on” mains connection. Multiple Aperio devices Multiple Aperio devices have independently assessed Environmental Product Declarations (EPDs). These detail the footprint of each device through its full life cycle, from production to disposal. “Aperio is a real comfort of use,” Benjamin Ciotto concludes. “And we handle the easy maintenance for ourselves.”
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