Mergers & Acquisitions
Intellicene, the pioneer in intelligent security management platforms, announced the appointment of Greg Colaluca as General Manager. With more than 20 years of global leadership experience, Colaluca will guide the company into its next growth phase, emphasising the delivery of intelligent security solutions for mission-critical environments. Colaluca brings a wealth of experience in customer success, growth, profitability, and operational excellence. He leverages vision, analytics, and continu...
Global video technology company Milestone Systems is pleased to announce that effective July 1, 2024, they will merge with the cloud-based video surveillance solutions provider, Arcules. The merger brings together Milestone and Arcules’ best-in-class capabilities within video management software (VMS), video analytics and video surveillance as a service (VSaaS), providing a complete video technology offering. A vision for the future The VSaaS market is predicted to experience exponentia...
HID, a worldwide pioneer in trusted identity and physical access control solutions, announces the 2024 State of Physical Access Control Report, identifying five key trends that are shaping the future of access control. Produced by IFSEC Global in partnership with HID, the report surveyed over 1,200 security professionals across the globe to paint a picture of an industry that has been going through considerable transformation. Conducted between November 2023 and January 2024, the survey reveals...
By combining innovative radar, camera and software technologies, Navtech and Dallmeier Electronic now offer an integrated solution for optimised airside security at airports. By integrating the two systems, airport operators can achieve a very high level of objective security against a wide range of threat scenarios at a low total cost of ownership. Airside violations are a major security problem in air traffic. The scenario of possible threats ranges from disruptions of flight operations by ac...
Allied Universal®, the security and facility services provider, announces that Carmen Randall, Vice President of Training and Development for North America, has earned the 2024 OnCon Icon ‘Top 100 Learning & Development Professional’ award. The OnCon Icon Awards are voted on by peers and presented to individuals based on accomplishments at their companies and within the talent acquisition community. Voters chose recipients who demonstrate a successful mix of achievements and...
Masaya Kida, Managing Director of OPTEX Security, reflects on the 45th anniversary of OPTEX and what it means, discusses the driving factors behind the business’ success and looks ahead at what’s next for OPTEX and the wider security industry. OPTEX’s 45th anniversary When OPTEX was founded in Japan in 1987 by Electronics Engineer - Toru Kobayashi and three colleagues, their vision was to build a global sensing technology business with precision and intelligence at its heart....
News
ZeroEyes, the creators of the only AI-based gun detection video analytics platform that holds the U.S. Department of Homeland Security SAFETY Act Designation, announced a new partnership with Access Technology & Integration (AT&I) Systems, an end-to-end systems integrator, to protect U.S. schools and other organisations against gun-related threats. AT&I leverages cloud and AI technology to provide security solutions that grow with an organisation, including access control, gate entry, burglar alarms, video surveillance, licence plate recognition, and visitor management systems. The partnership with ZeroEyes addresses a critical and growing concern by identifying illegally brandished firearms in real time to enhance public safety and mitigate gun-related violence. ZeroEyes’ cutting-edge features “ZeroEyes’ cutting-edge features and 24/7 manned operations centre with human verification is a critical addition to our offerings, enhancing the security measures available to organisations against gun-related violence,” said Brett Weinberg, Director of Business Development at Access Technology & Integration Systems. “We are excited to provide our current and future clients with a solution that upholds the standards of the Department of Homeland Security.” ZeroEyes Operations Centre ZeroEyes' AI gun detection and intelligent situational awareness software layers onto digital security cameras ZeroEyes' AI gun detection and intelligent situational awareness software layers onto existing digital security cameras. If a gun is identified, images are instantly shared with the ZeroEyes Operations Centre (ZOC), the industry's only U.S.-based, fully in-house operation centre, which is staffed 24/7/365 by specially trained U.S. military and law enforcement veterans. If these experts determine that the threat is valid, they dispatch alerts and actionable intelligence — including visual description, gun type, and last known location — to law enforcement and local staff as quickly as three to five seconds from detection. ZeroEyes’ stellar reputation “We look forward to working with AT&I to protect its extensive customer base against gun-related violence,” said Mike Lahiff, CEO and co-founder of ZeroEyes. “With more than 18 years of experience, AT&I has the expertise and ability to uphold ZeroEyes’ stellar reputation and customer satisfaction.” AT&I now offers ZeroEyes’ best-in-class AI gun detection and situational awareness software to educational systems, commercial enterprises, government agencies, and healthcare providers across Florida, Georgia, Maryland, Nevada, New Mexico, New York, Texas, and more.
Thales announced the release of the 2024 Thales Cloud Security Study, its annual assessment of the latest cloud security threats, trends and emerging risks based on a survey of nearly 3000 IT and security professionals across 18 countries in 37 industries. As the use of the cloud continues to be strategically vital to many organisations, cloud resources have become the biggest targets for cyber-attacks, with SaaS applications (31%), Cloud Storage (30%) and Cloud Management Infrastructure (26%) cited as the pioneering categories of attack. As a result, protecting cloud environments has risen as the top security priority ahead of all other security disciplines. Increased risks to sensitive data Growing cloud usage across enterprises has seen an accompanying growth in the potential attack surface This comes as organisations continue to experience cloud data breaches. Forty-four percent of organisations have experienced a cloud data breach with 14% reported having an incident in the last 12 months. Human error and misconfiguration continued to lead the top root cause of these breaches (31%), followed by exploiting known vulnerabilities (28%), and failure to use Multi-Factor Authentication (17%). Growing cloud usage across enterprises has seen an accompanying growth in the potential attack surface for threat actors, with 66% of organisations using more than 25 SaaS applications and nearly half (47%) of corporate data being sensitive. Despite the increased risks to sensitive data in the cloud, the data encryption rates remain low, with less than 10% of enterprises encrypting 80% or more of their sensitive cloud data. Data sovereignty and privacy Sebastien Cano, Senior Vice President for Cloud Protection and Licencing activities at Thales: “The scalability and flexibility that the cloud offers is highly compelling for organisations, so it’s no surprise it is central to their security strategies." "However, as the cloud attack surface expands, organisations must get a firm grasp on the data they have stored in the cloud, the keys they’re using to encrypt it, and the ability to have complete visibility into who is accessing the data and how it being used. It is vital to solve these challenges now, especially as data sovereignty and privacy have emerged as top concerns in this year’s research.” New security challenges Future-proofing cloud environments (31%) was the number one driver behind digital sovereignty initiatives As organisations gain more experience in using cloud computing, many have modernised their investments to meet new security challenges. For organisations that prioritised digital sovereignty as an emerging security concern, refactoring applications to logically separate, secure, store, and process cloud data was the top way they would attain or achieve sovereignty initiatives ahead of other measures such as repatriating workloads back to on-premises or in-territory. Future-proofing cloud environments (31%) was the number one driver behind digital sovereignty initiatives, while adhering to regulations came in at a distant second at 22%. For more information listen to the webinar with S&P Global hosted by Scott Crawford, Information Security Research Head and Justin Lam, Research Analyst. About the 2024 Thales Cloud Security Study The 2024 Thales Cloud Security Study was based on a global survey of 2961 respondents, aimed at professionals in security and IT management. In addition to criteria about the level of knowledge on the general topic of the survey, the screening criteria for the survey excluded those respondents who indicated an affiliation with organisations with annual revenue of less than US$100 million and with US$100 million-$250 million in selected countries. This research was conducted as an observational study and makes no causal claims.
The ALSO UK Cloud Summit 2024 hosted a panel of security industry experts this month to explore the latest trends, developments and challenges in artificial intelligence (AI) and cybersecurity for cloud resellers and British SMEs. The expert panel looked at the importance of generative AI (GenAI) in the modern cloud landscape, revealing that 87% of organisations believe AI offers a competitive edge. 2024 has been a big year for generative AI (GenAI), specifically with the launch of Microsoft Copilot for the SMB market. And with continual advancements in technology innovation, it is important that MSPs and cloud resellers not only keep up but stay ahead of the curve. Keynote speakers at this year’s event included David Bowen, Global Business Development Director for Microsoft, and Robert Pritchard, founder of The Cyber Security Expert. Best practices in 2024 and beyond “The ALSO UK Cloud Summit 2024 is a celebration of our key security vendor partners and an opportunity for cybersecurity industry leaders to continue the conversation on best practices in 2024 and beyond,” commented Mark Appleton, Chief Customer Officer for ALSO Cloud UK. “Through bringing together industry experts from our top security vendor partners, ALSO is pioneering the conversation in presenting a unified security strategy for MSP cyberteams." “One message was clear: generative AI presents the biggest security challenges to British MSPs and SMEs. New cyber threats are rapidly developing as GenAI has become more accessible for cyber actors to exploit. The bar of entry for cyberattacks has been lowered, with ransomware attempts becoming easier to create – as they are no longer limited to those with advanced cyber skills to enact them.” 87% of organisations believe AI offers a competitive edge Microsoft’s David Bowen discussed the benefits of Microsoft’s long-term partnership with ALSO In addition to the security challenges posed by GenAI, it is also a key source of business growth for the future of SME operations. In his opening keynote, Microsoft’s David Bowen discussed the benefits of Microsoft’s long-term partnership with ALSO, and how MSPs can support their customers in implementing AI and Copilot tools successfully to accelerate growth. “ALSO and Microsoft have been successful partners for over 25 years, and we are unified in our missions to empower people and organisations to achieve more through technology,” said Bowen. “With Copilot we expect to continue the value add of AI to organisations and we are working with ALSO and their partners to develop the best customer use cases for AI. It’s important that AI and Copilot projects are more successful when partners support projects to securely implement, support and deliver AI ROI for customers. ALSO partner ecosystem Bowen added: “In the latest Work Trends Index published in May, we found that 79% of organisations believe AI is a business imperative, however, 60% of companies lack a plan and vision to implement the technology, this is where the ALSO partner ecosystem can support customers develop a strategy that quantifies the productivity gains of AI. " “The study also found that 75% of workers are already using AI, and of these 78% are bringing their own AI tools for tasks. These lack the needed levels of security, data protection and compliance, leaving organisations' data exposed. MS Copilot is already enabling much greater productivity levels, allowing teams to spend less time on repetitive tasks and spend more time working on more creative and impactful work." "Employees are also advised to look at developing AI Skills, the study highlighted that 66% of leaders would not hire staff unless they have AI skills. The ALSO AI Academy is a fantastic resource for partners to ensure AI training is accessible for employees to develop capability and support the Era of AI.” The importance of GenAI in the modern cloud landscape Robert Pritchard, founder of The Cyber Security Expert highlighted the importance of AI in the modern cloud landscape. “The world has changed completely in recent years, with cloud-first dominating as the best solution, even though securing it is not without challenges. The old model (‘on-prem’ and trusted network) is outdated, and legislation for service providers is coming as the risk to critical infrastructure now dependent on modern technology services needs protection more than ever.” Other highlights from the ALSO UK Cloud Summit ‘24 included: Cybersecurity expert Acronis showcasing the dangers of AI-boosted ransomware attempts, as well as the latest AI tools being developed to counter malicious actors. Password manager LastPass outlined the ongoing compromised credential crisis and the urgent need to address poor cyber-hygiene practices. Security awareness solutions expert Vade explained how easy and accessible hacking has become with GenAI with their “10 mins to make you a hacker” talk. CrowdStrike demonstrated the potential of GenAI tools when used for good in boosting cybersecurity efforts. AvePoint outlined the business expansion benefits of tools such as Copilot for MS365. Future of enterprise security ALSO’s Mark Appleton summarised: “Since ALSO launched in the UK last year, we have cemented ties with our trusted security vendor partnerships. These alliances are not just a benefit but a necessity, and this year’s ALSO UK Cloud Summit has been a great way to celebrate our partners and our unique offering whilst paving the way for the future of enterprise security." “Our security vendor partners provide the very best cybersecurity for their clients. By working closely with all of our partners, we not only share insights and collaborate on the best security methods but also provide the very best tailored options for our client base. ALSO is committed to offering solutions that aid in protecting modern businesses across the channel and beyond.”
ELATEC Inc., a world pioneer in the development and manufacture of innovative RFID and mobile credential readers, announced that Chris Randall has joined ELATEC as senior business development outreach manager based in Scottsdale, Ariz. Chris brings a wealth of experience and a proven track record in strategic planning, brand management, and lead generation within the security and technology sectors. In his new role, Randall will spearhead the company's go-to-market strategy, focusing on developing and implementing business development strategies to achieve growth objectives within the physical and logical access control OEM hardware markets. He will be responsible for identifying and prioritising potential OEM partners, generating and qualifying leads, and pioneering the pre-sales process to secure new partnerships. Randall's extensive background Randall's extensive background includes roles as a business development manager at JCI Randall's extensive background includes roles as business development manager at Johnson Controls (JCI) Security Products, director of sales - Americas at AMAG Technologies Inc., and regional sales manager at various pioneering companies. His experience in building and maintaining strong relationships with key clients and stakeholders, coupled with his strategic thinking and effective communication skills, make him an invaluable addition to the ELATEC team. Sarah Bowling, vice president of sales, business development, and marketing at ELATEC Inc., expressed enthusiasm about the new appointment: "We are excited to have someone of Chris’ calibre pioneering our business development outreach. His extensive experience and impressive network will undoubtedly drive ELATEC's continued success."
Westminster Security Group, a renowned name in private security, announces a strategic investment in Tratix, an innovative technology company based in Tel Aviv. Tratix, founded and led by seasoned entrepreneur - Sharon Rashty, specialises in cutting-edge solutions to help prevent cargo theft. With a distinguished background in Israeli Intelligence services and building early-stage startups, Sharon Rashty brings a wealth of experience to Tratix. Her expertise in tailing detection, counter-surveillance, and criminal behaviour profiling drives innovation in security solutions, safeguarding supply chains, and protecting valuable assets. Tailing Detection System Adopted by industry pioneers, Tratix ensures that cargo receives unparalleled protection Tratix emerges as a beacon of innovation in the realm of logistics and transportation, addressing the escalating threat of cargo theft globally with its groundbreaking technology. The company's flagship solution, the Tailing Detection System, offers a proactive approach to prevent theft incidents before they occur. Amidst dynamic criminal tactics, Tratix emerges as a beacon of innovation, with the Tailing Detection System representing more than just a solution – it embodies a steadfast commitment to securing cargo and fortifying supply chains. Adopted by industry pioneers, Tratix ensures that cargo receives unparalleled protection. Close protection setting John Moore, CEO of Westminster Security Group, said, "As pioneers in the security industry we are always thinking outside of the box and ahead of the curve. Cargo theft is a massive problem globally with vehicles being easy targets and often sitting ducks, Tratix solves this." He adds, "It also has other potential uses such as protecting cash and valuables in transit (CViT) vehicles, anti-stalking, and within a personal close protection setting. We are excited to be working with Sharon to develop this technology, utilising our experience, and expertise to help prevent cargo theft, and help recover it, should the unfortunate happen." Advancing cutting-edge technologies Tratix CEO, Sharon Rashty, said: "I'm thrilled about our partnership with Westminster Security Group. This investment accelerates our journey to revolutionise logistics security. With our Tailing Detection System, we're committed to staying ahead of threats and safeguarding supply chains. Together, we'll redefine industry standards for security solutions." Westminster Security Group's investment in Tratix underscores its commitment to advancing cutting-edge technologies in the realm of security. Together, they aim to revolutionise cargo theft prevention and safeguard supply chains globally.
Cyberbit, a pioneer in hyper-realistic cybersecurity skill development and readiness, announced its win for Best Enterprise Security Solution at SC Awards Europe. This recognition underscores Cyberbit's commitment to addressing the global shortage of cybersecurity talent. Its innovative platform empowers organisations to significantly enhance the performance of their cyber defense teams. This translates directly to improved organisational preparedness and a stronger ability to effectively respond to cyberattacks. Outcomes in cybersecurity training "The constantly shifting threat landscape demands a highly skilled cybersecurity workforce," said Nat Prakongpan, VP Product at Cyberbit, following the SC Awards Europe win. "This award validates Cyberbit's focus on delivering measurable outcomes in cybersecurity training. We go beyond traditional methods by offering a hyper-realistic environment with corporate-grade networks, live cyberattacks, and the very tools defenders use in the field. This live-fire approach validates human performance, builds technical expertise, and hones essential soft skills like problem-solving under pressure, critical thinking, and teamwork." Cybersecurity skill development Cyberbit's award-winning platform addresses the urgent need for enhanced hands-on cybersecurity skill development by offering real-world, live-fire simulations of high-profile attacks and vulnerabilities. Security teams can hone and refine their response capabilities against emerging threats within a safe, controlled environment. This innovative approach surpasses conventional methods, incorporating advanced simulations that encompass a wide range of scenarios, including those specific to cloud environments like AWS and Azure, and empowering cybersecurity professionals to sharpen their skills with commercial security tools.
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Expert commentary
In the realm of physical security, the distinction between being perceived as a security vendor and a security partner holds great importance. While both may seem interchangeable at first glance, how an organisation is viewed by its clients can have a huge impact on the success of its security programmes. At the heart of this differentiation is the concept of relationships and how they shape the dynamics between providers and their clients. Time, care, and diligence For security vendors such as systems integrators, security dealers, monitored services providers or manufacturers that sell directly to the end user elevating from supplier to partner requires a greater investment of time, care, and diligence. However, the eventual payoff can be incalculably advantageous to the organisation. Not only does this approach better serve the client but it also cultivates longer-term business and is more likely to generate referrals. Clients will change vendors often but stick with partners for the long haul. Simple installation and/or service Security end-users should look to their security products and service providers to partner with them Security end-users should look to their security products and service providers to partner with them, be vested in their success, and be part of the solution. They should seek out and expect more than a simple installation and/or service in the absence of any real, tangible, and value-added relationship with stakeholders. That means looking deeper than the similar cameras or equipment most vendors provide. Doing so brings benefits from the partnership in solving problems and creating strategies for mitigation. Vendors have short shelf lives A security vendor is typically seen as a transactional company that offers products or services to address specific security needs or challenges. When an organisation engages with a vendor, the focus is primarily on the exchange of goods and/or services for a fee. The relationship tends to be more transactional, with limited interaction beyond the scope of the security solution being provided. Tools, technologies, or service offerings The relationship between a security vendor and a client is often short with a one-time purchase Security vendors often play a crucial role in the security industry by offering specialised tools, technologies, or services that can help organisations improve their defences against threats. Examples would be video surveillance, access control, intrusion detection, or fire/life-safety systems, as well as the monitoring of any of them from a central monitoring station or security operations command centre. The thing about it is, however, that the relationship between a security vendor and a client is often short with a one-time purchase and limited ongoing engagement or consultation. Partners prove their value On the other hand, a security partner is viewed as a member of the team that works closely with an organisation to address its security challenges. Unlike a vendor, a security partner is invested in the long-term success of their clients and is committed to building a strong relationship based on expertise, trust, and transparency. Creating custom solutions Security partners go beyond offering products or services by engaging with companies and organisations Security partners go beyond offering products or services by engaging with companies and organisations to understand their unique security needs, goals, and challenges. They work concurrently with organisations to develop customised security solutions, provide support and guidance, and adapt to ever-changing threats and risks. When this kind of scenario is developed, the potentially distracting and detracting focus on monetary cost moves to the back burner because the value and return on investment (ROI) are so thoroughly compelling. Relationships bring real benefits The core of the difference between being perceived as a security vendor and a security partner hinges on the crucial role of relationships. While vendors focus on transactions and sales, partners prioritise collaboration and a sense of being in it together. Building strong relationships based on trust, communication, and shared goals is essential for forging a successful security partnership. Personalised approach Security partners navigate complex security challenges, drive innovation, and deliver incredible value over the long term Security partners are not just providers of security solutions; they are trusted advisors who are invested in the success and well-being of their clients. They can be reached easily when needed and emphasise a personalised approach with custom-tailored solutions. By building strong relationships based on respect and understanding, security partners navigate complex security challenges, drive innovation, and deliver incredible value over the long term. Operational opportunities Businesses and facilities often encounter or face very specific security needs that can only truly be solved in concert with a vendor that essentially acts like an extension of the end-user organisation. Furthermore, when communicating and collaborating on that level, additional security/safety and sometimes even operational opportunities for improvement come to light. This amplifies the value for both the end customer and their security vendor. Talk about a win-win! Prosper with partner power While vendors offer products or services, partners offer teamwork, expertise, and a shared commitment At the end of the day, the difference between being a security vendor and a security partner is not merely a matter of semantics. It is about the fundamental difference in approach and mindset toward physical (electronic and networked) security. While vendors offer products or services, partners offer teamwork, expertise, and a shared commitment to reducing losses and crime. Quality of relationships Ultimately, it is the quality of relationships that separates providers in the security space and determines the success of security initiatives in the current rapidly changing security landscape. This unification of intent, practice, and purpose enables practitioners and the public alike to harness the full power of pioneering-edge technologies that support the security industry’s core mission of protecting people and property. Security partners are not just providers of security solutions; they are trusted advisors who are invested in the success and well-being of their clients.
Amidst the challenges of a prevailing economic downturn, the retail sector finds itself grappling with an unparalleled rise in incidents of shoplifting, theft, and burglaries. The disconcerting scenes witnessed on London’s Oxford Street in August 2023, where crowds gathered, looting as many stores as possible, sent shockwaves across the nation’s retailers. This alarming surge in retail crime has put retailers on high alert, as they contend with a rising tide of security concerns. Shoplifting concerns Recent data from the Union of Shop Distributive and Allied Workers (USDAW), has raised alarming concerns: shoplifting rates have surged by an unprecedented 24%. In the first half of 2023 alone, there were approximately 8 million reported shoplifting incidents. With the ongoing burden of the cost of living crisis and the approaching festive season, it is expected that these figures will keep surging. Implementing robust security measures Theft and prevention strategies cost retailers approximately £2 billion in 2021/2022 While more help from the Government to support retail workers and the businesses shoplifters target is certainly needed, the implementation of robust security measures will significantly contribute to deterring these crimes from occurring in the first place. British retailers spend millions on tools to deter and catch shoplifters inside stores, from CCTV and security guards to electronic tagging and alarms. The Grocer reported that theft and prevention strategies cost retailers approximately £2 billion in 2021/2022. Despite these initial costs, other threats are at play beyond the shop floor. Break-ins by criminal gangs For many large town centre stores and supermarkets, and units in retail parks, the rear doors and delivery areas are commonly targeted by criminal gangs. It’s not uncommon for thefts to occur from pallets or cages that have been unloaded from lorries and sit waiting to be moved into the building. After-hours break-ins are a risk for all store owners too, particularly over the festive season when a lot of high-value stock has been delivered to shops and supermarkets. Addressing anti-social behaviour The additional fencing was deemed an essential measure to safeguard the community Anti-social behaviour also poses a challenge for retailers. In 2022, an Aldi based in Derby invested in security fencing to protect staff and deter loitering groups. The additional fencing was deemed an essential measure to safeguard the community, as dangerous items were frequently found outside the store, including weapons and hypodermic needles. So how do physical security solutions such as fencing and gates help better protect retail establishments such as supermarkets and edge-of-town retail park shops? Fencing and gates: a critical component of retail security 1. Risk assessment and target hardening A thorough risk assessment will identify potential weak spots that require protection. ‘Target hardening’ involves implementing physical security measures that become more robust as they approach the target. This helps deter intruders while ensuring ease of access for customers and staff. 2. Effective perimeter security Opt for difficult-to-climb security fencing that provides a robust obstacle against thieves, vandals, and intruders Selecting fencing solutions according to the potential threats, site characteristics, and topography is crucial. It is important to specify fencing that strikes a balance and maintains a welcoming appearance while safeguarding external areas of the store or warehouse from potential harm and unauthorised access. Solid fencing which provides concealment can help to conceal expensive goods and remove them as a target for opportunistic theft. Opt for difficult-to-climb security fencing that provides a robust obstacle against thieves, vandals, and intruders. I recommend selecting a sufficiently tall and robust fence such as an acoustic barrier. Its noise-reducing properties are often beneficial for these types of sites too. 3. Controlling vehicular speeds and access To enhance security, consider controlling vehicular speeds and access. One effective approach is the installation of bollards at the ends of traditional high streets. This practice is already commonplace as a means of safeguarding against hostile vehicle attacks, but it can also play a pivotal role in preventing quick getaways of vehicles involved in potential heists. Additionally, employing road blockers and sliding gates at the rear entrances of delivery areas would serve to fortify security further. These measures can help in delaying vehicles, allowing for necessary checks to be conducted. 4. Balancing security with aesthetics The presence of high-security fencing can also make a site more of a target for vandals and burglars Another challenge is avoiding creating an imposing presence, especially important for areas situated near residential communities. The presence of high-security fencing can also make a site more of a target for vandals and burglars. To minimise this risk consider specifying timber fencing and traffic barriers to secure car parks, providing both security and a welcoming atmosphere for shoppers. Taking an integrated approach Combine secure perimeter fencing with effective lighting in places with shaded areas and at doors, gates, and shop windows, alongside Perimeter Intrusion Detection Systems (PIDS), and strategically placed CCTV. These measures will hinder unauthorised entry and escape, increasing the likelihood of detection and apprehension. Prioritising employee wellbeing Installing robust security fencing, complemented by CCTV, good lighting, and guarding, creates a safe environment Installing robust security fencing, complemented by CCTV, good lighting, and guarding, creates a safe environment for employees. This not only safeguards their well-being but also provides peace of mind that they are protected effectively in the case of a burglary or crime. When selecting security products for retail sites, it is advisable to opt for items that have undergone rigorous testing and carry relevant certifications for their security level. Each component should meet industry-specific standards for its intended purpose and originate from manufacturers accredited under ISO 9001:2015. This ensures a high standard of quality and reliability in safeguarding the premises. High-quality security fencing As the cost-of-living crisis continues, crime rates increase, and the festive season approaches, the time to act and implement on-site security is now. By investing in comprehensive security measures, retailers can protect their assets, employees, and customers, ensuring a safer and more secure shopping environment for all. High-quality security fencing is also a sound investment, that requires little or no maintenance once installed. The best fencing solutions are extremely weather-resistant, and won’t suffer from rust or corrosion. With all sectors preparing to ride the rapids of recession in the coming year, improving on-site security while selecting cost-effective measures, is one surefire way to protect your people, your property, and your profits from harm.
The average business owner or investor has some kind of security precaution in place, especially in the after-hours when there are fewer deterrents to inhibit criminal activity. Security guards, video surveillance systems, motion sensor lights, or even just fake cameras placed around the property are some of the common options people choose. Future of overnight security Smart business owners are starting to realise, however, that some of these traditional security measures are becoming antiquated and no longer cutting. The now and future of overnight security is in remote guarding. Pioneered by companies like Los Angeles-based Elite Interactive Solutions, which was founded back in 2007, remote guarding is revolutionising the overnight security business. Minimising criminal activity Remote guarding is fast becoming the most popular choice among commercial end-user property owners Remote guarding utilises a combination of cutting-edge technology, “digital guards,” highly trained security agents, and local law enforcement if and when necessary to minimise the potential of criminal activity. For those adequately enlightened to its overwhelmingly impressive crime prevention capabilities, remote guarding is fast becoming the most popular choice among commercial end-user property owners to secure and protect their investments. What Is remote guarding? Remote guarding is a revolutionary concept and increasing trend in security systems that utilises a combination of methods to effectively analyse potential threats to property. Cameras and/or other monitoring devices running highly advanced algorithmic software are installed in strategic areas or vulnerable places onsite and remotely located security agents are immediately notified of any activity within a designated perimeter of the property. A blend of AI, cybersecurity, and video analytics When properly deployed by an expert provider, the technology stack includes a proprietary blend of video analytics, artificial intelligence, cybersecurity, and more. Done right, “noise” is effectively filtered out, allowing agents to act on legitimate alerts and achieve zero false alarms communicated to first responders. Today, there are a lot of terms and descriptions tossed around about remote guarding, remote video, virtual guarding, etc., but those attributes must be present to represent the true definition of the offering and its many virtues. Realtime situational awareness Many systems have a two-way speaker that allows the security agent to give a verbal warning When specially trained security agents are alerted to trespassers, possible intruders, or other suspicious activity, they analyse the situation in real-time and determine the necessary level of action. Many systems have a two-way speaker that allows the security agent to give a verbal warning, known as a voice-down, to the individual(s) that they are being watched. Most perpetrators, often believing the response is emanating directly from security personnel on the property itself rather than from a remote command centre, flee immediately. However, if the threat persists, the security agent enlists local law enforcement to get on the scene. Customised remote guarding When properly deployed, remote guarding systems are also customised to specific properties. A team of consultants visits the client’s property to evaluate its vulnerabilities and where to best place cameras and/or other monitoring devices for system efficacy. Traditional security shortfalls According to Keith Bushey, a retired commander for the Los Angeles Police Department, there is much frustration between law enforcement officers and potential victims of crime due to the historically unreliable performance of traditional burglar alarm systems and central monitoring stations. He states about 90% of security-related calls are false alarms, a problem that has been well-documented through the years. Onsite challenges When a legitimate emergency does occur, the perpetrators have often already done their damage When a legitimate emergency does occur, the perpetrators have often already done their damage and/or escaped by the time law enforcement arrives. Onsite security guards are not the remedy either as they bring their own set of issues and challenges. Unexpected costs Traditional security systems can also have unexpected costs. The cost is not only in the security guards’ paycheck or the cost of the equipment itself. The cost comes when an actual incident occurs. In worst-case scenarios, the security guard(s) are injured, the business suffers inventory loss, and/or damage is sustained to the property. The medical and other costs for the security guard(s), the loss of inventory, property damage, deployment of law enforcement resources, and possible fallout of legal expenses all add up. Even in the best-case scenario, false alarm expenses incur if law enforcement is dispatched. These, among many others, are some of the primary issues that remote guarding resoundingly answers as a superior alternative. A bounty of benefits Remote guarding systems have been proven to cut costs and be more effective than traditional security systems. Even though the monthly monitoring costs of remote guarding are significantly higher than traditional intrusion detection system monitoring, the much higher effectiveness in crime reduction, elimination of false alarms, and augmenting or replacement of manned guards result in a substantially higher return on investment (ROI) to the end user. Easy tracking of threats The security cameras already have their image captured on record, making them easier to track down For example, case studies have demonstrated reduced security costs for clients by 60%, on average. These reductions have come from the costs of security staff, inventory, or property loss, plus saving money on insurance premiums and deductibles. The nature of remote guarding reduces the risk and costs of false alarms, with professional security agents able to determine an actual threat before law enforcement is called. In a rare instance when a perpetrator escapes before law enforcement arrives or can detain the individual(s), the security cameras already have their image captured on record, making them easier to track down and identify. Reduction of false alarms The significant reduction in false alarms is greatly appreciated by law enforcement, as it allows them to focus on real emergencies or crises. Better relationships are also developed between clients and law enforcement, as remote guarding systems are highly reliable in providing accurate and real-time information to officers as they approach the scene. In short, it assists law enforcement in doing their job more effectively, as well as more safely thanks to having eyewitness information before engaging in an active crime scene. Partnership When you combine the decreased cost with the increased efficiency and success rate, it is easy to see why many commercial end-user property owners across the country are making the shift to remote guarding. It’s also an outstanding opportunity for professional security dealers and integrators to partner with a remote guarding services provider to bring a superior solution to their end customers and pick up a recurring monthly revenue stream in the process.
Security beat
ISC West 2024 mirrored a vibrant industry on the precipice of accelerated change. Factors such as the cloud, artificial intelligence (AI), edge computing, and biometrics are shaping the future of the security marketplace, and they were front-and-centre at the industry’s biggest U.S. show in Las Vegas. Foot traffic was steady and impressive, including more than 29,000 security industry professionals viewing 750 exhibitors. A torrent of eager attendees crowded the lobby on the first day and could not wait for the doors to open. When they were admitted, the wealth of technological innovation and business opportunity did not disappoint. Focus on cloud systems Cloud systems were high-profile at ISC West. Camera manufacturer Axis, for example, introduced their Axis Cloud Connect at a press conference. Meanwhile, Genetec officially launched their Security Centre SaaS platform, which aims at eliminating points of friction to enable integrators to easily embrace cloud systems from quoting and ordering to provisioning and installing. Camera manufacturer Axis, for example, introduced their Axis Cloud Connect at a press conference Cloud provider Eagle Eye Networks promoted their new “Eagle Eye 911 Camera Sharing” technology under which both non-Eagle Eye Cloud VMS customers (via Eagle Eye 911 Public Safety Camera Sharing) and Eagle Eye customers can opt to share their video feeds for use by 911 operators in case of emergency. If users opt-in, 911 operators can have access to live video as an emergency unfolds. Eagle Eye Networks provides the feature by integrating with RapidSOS call centre software. Camera locations are based on geolocation coordinates, and customers can choose if they want to participate and which cameras they want to share. Biometrics in the mainstream Biometrics were well represented at ISC West, including Alcatraz AI, which introduced an outdoor version of their biometric face recognition product. The Rock X works well despite harsh lighting. Alcatraz’s products do not have to be integrated, they communicate just like a card reader using OSDP or Wiegand protocol. “At the show, customers are excited about moving to a frictionless environment and getting rid of existing credentialing,” said Tina D’Agostin, CEO and co-founder of Alcatraz. “We are making access control frictionless, secure and private. The experience can be as passive as possible – people can just walk in.” Multiple types of authentication, and the ability to detect tailgating and stream video SAFR from Real Networks also featured biometric face recognition, emphasising feature sets, convenience, and price/performance. They offer multiple types of authentication, and the ability to detect tailgating and stream video. A new device is a small mullion mount that is “approaching the price of a card reader, factoring in the need to purchase cards,” said Brad Donaldson, Vice President and General Manager. SAFR focuses on convenience: You don’t have to take out your phone to pass through a door. Enrolment is easy by incorporating existing databases, and costs are lower than competitors, said Donaldson. The system analyses multiple points on the face, turns it into data and then encrypts it, providing a “unique signature for each person.” Credentials in Apple Wallet and Google Wallet AMAG Technology announced the compatibility of credentials with the Apple Wallet and Google Wallet. The company is also embracing a new strategic direction under President David Sullivan. They launched a new website in January, are developing dynamic resources and a partner page, and they now integrate with 120 tech partners. AMAG Technology Financial Services now enables their channel partners to offer leasing and financing options to customers. The big new booth at ISC West reflected an effort to “market different and look different,” according to the company. The big new booth at ISC West reflected an effort to “market different and look different" The new Symmetry Control Room, a command-and-control system, is a relaunch of an earlier AMAG product with enhanced features. Suitable for large enterprise customers, the software enables a big video wall to display all the various systems and incorporates all the data into a single “pane of glass.” Operators can “draw a lasso” around cameras they want to display on the video wall and can follow action across multiple camera feeds. Navigating megatrends A breakfast meeting for integrators, sponsored by Assa Abloy Opening Solutions, was built around the theme “Navigating Megatrends for Sustainable Growth." The megatrends are artificial intelligence, sustainability and cybersecurity. Related to cybersecurity, there are 350 common vulnerabilities and exposures (CVE) published per week, reflecting the continuing threat to cybersecurity. Physical security has a “data lake” of information from various physical security systems that can be an attractive target for cybersecurity breaches. Data sets can be exploited and/or poisoned. The security industry needs to apply “defence in depth” to the challenges of protecting data. “The threat landscape is always changing, and security technology is an iterative process,” said Antoinette King, i-PRO’s head of cyber convergence, one of the panellists. Natural language systems Natural language systems are a newer approach making an early appearance at ISC West Natural language systems are a newer approach making an early appearance at ISC West. Brivo, for example, has an early prototype of its “natural language search capabilities” that can answer questions such as “Who is in the office?” or “Where is Bob and what has he done?” Brivo also promoted its all-in-one door station device that combines a card reader and a camera (for facial authentication) and serves as a video intercom, thus eliminating the need for multiple devices at the door. Brivo is also emphasising tailgate prevention, facial authentication, and people counting using AI at the edge. Also promoting natural language systems was Verkada, which unveiled a beta version of its AI Search feature that embraces national language capabilities. With AI Search, users will soon be able to use natural language to search for people or items. For example, a search could be “person climbing over a fence” or “person making phone call” or “person wearing football jersey.” Verkada wants to be thoughtful with the rollout and make sure effective guardrails are implemented to prevent abuse and bias. The release should happen in the coming months. Multi-family applications Allegion is promoting the XE360 hardware lock platform in various formats, including cylindrical lock, mortise lock, deadbolt and exit trim. At the show, Allegion noted an enthusiasm for multi-family applications. “We have been surprised by the people who want to add electronics and to retrofit existing multi-family facilities to compete with newer facilities,” said Henry “Butch” Holland, Allegion’s Regional Director, Channel Sales East Region. Allegion works with 60 different physical access control software providers, including familiar players such as LenelS2 and Genetec Allegion also offers an “indicator” display on its locks, showing at a glance whether a door is locked or unlocked. The “indicator” might also display “occupied” or “vacant.” Allegion works with 60 different physical access control software providers, including familiar players such as LenelS2 and Genetec. Integrator M&A trends Everon looks for acquisitions in areas where they do not currently have support for national accounts A conversation with Everon at ISC West provided insights into the accelerating trend of mergers and acquisitions among the integrator community. Everon, formerly ADT Commercial, has done six acquisitions of local integrators since they changed their name last year. In targeting companies to acquire, they look for a good company with a good reputation, and they consider how the new company’s competencies complement their own. Some M&A strategy is geographic, as Everon looks for acquisitions in areas where they do not currently have support for national accounts. They also consider density, seeking to add new acquisitions in larger markets where they don’t currently have a big market share. “A lot of investment is coming into security because it is seen by investors as recession-proof,” said Michael Kennedy, VP, Mergers and Acquisitions, for Everon. Kennedy met with 95 businesses last year for possible acquisition, and the company only finalised a handful – reflecting that Everon is selective and careful that corporate cultures are aligned. “With an acquisition, the goal is to keep every customer and every employee,” said Kennedy. Voice of the customer ISC West provides an opportunity for manufacturers to listen to the “voice of the customer;” in person, no less. “We have every kind of problem come to the booth,” commented Heather Torrey, Honeywell’s General Manager, Commercial Security, Americas. “People are passionate, interested and very specific with their questions and comments,” she said. “We are driving a complete system, but we are flexible, helping our customers to meet their needs and not try to fit every foot into the same shoe. Sometimes meeting customer needs involves working with competitors," Torrey commented. “It truly comes back to listening to the customer, not just ‘this is what we have to offer,’” she adds. ISC West provides an opportunity for manufacturers to listen to the “voice of the customer;” in person, no less. Edge applications are everywhere at ISC West, and one company is promoting a new approach to expand functionality at the edge. Camera company i-PRO advocates the use of the “Docker” platform for app development, an option they offer on their cameras. Docker “containers” package deep-learning algorithms to make it easier to embed software into edge devices. Anyone can run Docker apps on i-PRO cameras that use the powerful Ambarella chip. A Docker “swarm” can combine multiple edge devices to work together and share resources. For example, the approach can increase computing power at the edge to increase the capabilities of instant analytics. It’s faster and provides better redundancies. A “distributed computing platform” ensures less latency than communicating analytics to a central server. Unification of capabilities Johnson Controls (JCI) also promotes the trend of combining multiple systems into a single pane of glass. Their “Open Blue” platform, with a security version unveiled at the show, integrates various security systems into one, combining data and monitoring device health. Basically, the system manages all resources holistically. JCI also notes a trend toward “unification of capabilities,” e.g., combining access control and video. “The scope of security is evolving from a focus on protection to a broader focus on operations,” commented Julie M. Brandt, JCI’s President, Building Solutions North America.
The sale of Carrier’s Global Access Solutions to Honeywell in December amounted to a dramatic finish to a big year in 2023 for mergers and acquisitions (M&A) in the physical security market. In the transaction between two industry giants, Honeywell sought to enhance and strengthen its building automation capabilities with the acquisition of Carrier’s Global Access Solutions business for $4.95 billion, in an all-cash transaction. Honeywell acquires Carrier Access business The acquisition, which includes both hardware and software solutions, will mean a new corporate owner for the LenelS2 brand, a pioneering business for over 25 years in commercial and enterprise access solutions, including well-known offerings Onguard and Netbox. In addition, the acquisition covers the Onity brand of electronic locks, including hospitality access, mobile credentials, and self-storage access; and the Supra brand of cloud-based electronic real estate lockboxes. ADT sells commercial business, which rebrands as Everon ADT Inc. announced the sale of its commercial security, fire, and life safety business unit to GTCR ADT Inc., another industry giant and a trusted brand in smart home and small business security, announced the sale of its commercial security, fire, and life safety business unit to GTCR, a private equity firm, for a purchase price of $1.6 billion. ADT Commercial, a security integrator and premier provider of commercial security, fire, and life safety in the United States, announced that it will move forward as a standalone organisation and rebrand as Everon. Bosch to sell building technologies products Bosch Building Technologies announced in 2023 that it is realigning its Building Technologies division to focus solely on its regional integrator business, with solutions and services for building security, energy efficiency, and building automation. Therefore, Bosch plans to sell most of the Building Technologies division’s product business. At year-end, Bosch was seeking a buyer who would take on all three business units with their associates and locations. This includes the Video, Access and Intrusion, and Communication business units, and affects some 4,300 associates at more than 90 locations worldwide. Building its integrator business earlier in 2023, Bosch announced the acquisition of Paladin Technologies, Inc., headquartered in Vancouver, Canada, a provider of security and life safety solutions and system integration services in North America. Motorola acquires IPVideo, creator of HALO Sensor In another deal emerging late in 2023, Motorola Solutions acquired IPVideo Corp., Bay Shore, N.Y., the creator of the HALO Smart Sensor, an all-in-one intelligent sensor that detects real-time health and safety threats. The powerful capabilities of the HALO sensor extend Motorola’s end-to-end physical security offering by integrating a non-video threat detection product into the safety and security ecosystem. IDIS acquires Costar Technologies Costar has a sales channel of over 100 distributors and 1,000 systems integrators across the U.S. Korean video manufacturer IDIS and U.S. company Costar Video Systems had enjoyed a long-term existing ODM (original design manufacturer) relationship, and approximately 60% of Costar Video products were already made by IDIS. Therefore, it made sense when IDIS Co., Ltd. and Costar Technologies Inc. announced an agreement and plan to merge, with IDIS acquiring Costar. Leveraging Costar's established distribution networks and sales channels in the U.S. gives a significant boost to IDIS' growth strategy, which is founded on building long-term relationships with systems integrators. Costar has a sales channel of over 100 distributors and 1,000 systems integrators across the U.S. that will benefit from IDIS’ NDAA-compliant and 100% Korean-made technology. SECOM invests in Brivo and Eagle Eye Eagle Eye Networks, a cloud video surveillance company, and Brivo, a provider of cloud-based access control and smart space technologies, announced one of the largest investments to date in cloud physical security in 2023. SECOM CO., LTD, based in Japan and one of the largest security integration companies in the world, has made a primary equity investment of $192 million in the two companies, $100 million in Eagle Eye Networks, and $92 million in Brivo. $100M primary equity investment Brivo will also use the additional investment to continue expanding in Europe, Latin America, and Asia Pacific Eagle Eye Networks, a global pioneer in cloud video surveillance, announced it will use the $100M primary equity investment to expand its suite of AI-powered products, fund geographic expansion, and enhance its enterprise features. Brivo will use the investment to grow sales and marketing, accelerate product development scale support and operational functions, and evaluate strategic acquisitions. Brivo will also use the additional investment to continue expanding in Europe, Latin America, and Asia Pacific, and enhance the smart spaces and AI functionality in the Brivo Access Platform. ACRE buys PremiSys Portfolio ACRE, a security company built on acquisitions, is continuing to broaden its portfolio and serve the expanding needs of its customer base. In 2023, ACRE acquired the PremiSys software and hardware portfolio and assets from IDenticard. PremiSys’ technologies enable organisations to self-manage door access and view integrated video and lockdown facilities. The acquisition extends opportunities for ACRE in healthcare, education, data centers, and senior living facilities. Qognify is a part of Hexagon Qognify extends Hexagon’s real-time monitoring and security reach to detect, assess, and respond Qognify, a provider of video (VMS) and enterprise incident management (EIM) solutions announced that it has become a part of Hexagon. Qognify joins the Safety, Infrastructure & Geospatial division of Hexagon, following the completion of its acquisition originally announced on Dec. 19, 2022. Qognify extends Hexagon’s real-time monitoring and security reach to detect, assess, and respond to incidents, providing a more robust offering. ASSA ABLOY continues acquisition trend ASSA ABLOY continued to acquire companies in 2023 to strengthen its position in mature markets by adding complementary products and solutions to the core business. Among the companies acquired in 2023 were Ghost Controls, a U.S. supplier of automated residential gate openers, and Securitech Group, a manufacturer of high-security mechanical and electronic door hardware products in the U.S. Door and fencing ASSA ABLOY also acquired Leone Fence, a Canadian manufacturer, distributor, and installer of fencing products for commercial and residential applications, and Lawrence Hardware and Gallery Specialty, providers of commercial hinges, locksets, exit devices, and door hardware accessories in Canada. Another new acquisition is Inovadoor Portas Industriais Ltda, a Brazilian manufacturer of sectional and high-speed doors. Earlier in 2023, ASSA ABLOY completed the acquisition of Spectrum Brands’ Hardware and Home Improvement division and the divestment of Emtek and the Smart Residential business in the U.S. and Canada to Fortune Brands.
Companies at GSX 2023 emphasised new ways that technologies such as artificial intelligence (AI) and the cloud can address long-standing issues in the security market. Among the exhibitors at the event in Dallas were companies seeking creative ways to apply technology, lower costs, and make the world a safer place. Reflecting on the exhibition, here are some additional takeaways. Expanding AI at the edge i-PRO is a company reflecting the continued expansion of edge AI capability in the security market. Today, more than half of the company’s lineup supports AI at the edge so the customer has a wide choice of form factors when seeking to leverage the feature set. AI processing relay, extended warranty i-PRO is increasing their warranty period from 5 to 7 years, which could be a lifetime warranty in some cases I-PRO also has an “AI processing relay” device that accepts non-AI video streams and applies edge analytics. AI has progressed from a high-end technology to a feature available in a variety of cameras at different price points. i-PRO is also increasing its warranty period from 5 to 7 years, which could be a lifetime warranty in some cases depending on a customer’s refresh schedule and lifecycle management. Active Guard, MonitorCast The company’s video management system (Video Insight) is continuing to build new features including “Active Guard,” an integrated metadata sorter. Their access control platform, MonitorCast, is a Mercury-based solution that is tightly integrated with Video Insight. Their embedded recorders now have PoE built in. “We can move at a faster pace to fill out our product line since leaving Panasonic,” says Adam Lowenstein, Director of Product Management. “We can focus our business on adapting to the market.” Emphasis on retail and other verticals Shoplifting is a timely issue, and retail is a vertical market that got a lot of attention at GSX 2023. “We see a lot of retailers who are primarily interested in protecting employee safety, but also assets,” says Brandon Davito, Verkada’s SVP of Product and Operations. “Shrinkage is a CEO-level priority.” “Retailers are getting more engaged with security posture, instead of letting perpetrators walk,” Davito adds. Intrusion detection Verkada has an intrusion product that will notify a central station if there is an alarm On the alarm side, Verkada has an intrusion product that will notify a central station if there is an alarm, and operators can review videos to confirm the alarm. Other capabilities seeking to discourage trespassers include sirens, strobes, and “talkdown” capabilities. International expansion Verkada continues to expand internationally with 16 offices in all, including Sydney, Tokyo, and London. The core value proposition is to enable customers to manage their onsite infrastructure more simply, including new elements such as PTZ cameras, intercoms, and visitor management. Verkada emphasises ease of use, including a mobile application to allow access to be managed across the user base. Forging partnerships “We are committed to the channel and industry, and we continue to build relationships and expand our reach,” says Davito. Among the industry relationships is a new partnership with Convergint, which was hinted at during the show and announced later the same day. They are also expanding their partnerships with Schlage, Allegion, and ASSA ABLOY. Working with other verticals They offer new features for K -12 schools, and a new alarm platform is easier to deploy and manage Verkada has also found success across multiple other verticals, notably healthcare, where they integrate with an electronic medical records system. They offer new features for K-12 schools, and a new alarm platform is easier to deploy and manage. They are integrating wireless locks to secure interior doors in schools, looking to secure the perimeter, and installing guest management systems. Transitioning the mid-market to the cloud Salient is squarely focused on the “mid-market,” a large swath of systems somewhere between small businesses and enterprise-level systems. Pure cloud systems are not as attractive to this market, which has a built-out infrastructure of on-premise systems. Adding a camera to an existing system is easier and less expensive than tying it to the cloud. Benefits of cloud It’s a market that may not be ready for the pure cloud, but there are benefits to be realised from adding a cloud element to existing systems. “We are continuing to augment our premise-based solutions with added cloud capabilities and flexibility,” says Sanjay Challa, Salient’s Chief Product Officer. The feedback Salient hears from their customers is “I want to own my data.” The hybrid cloud approach offers the right mix of control, flexibility, and unit economics. Cloud add-on capabilities We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive" Cloud add-on capabilities include bringing more intelligence about system operation to the user via the cloud. Over time, Salient expects to sell more cloud-centric offerings based on feedback from integrators and customers. “We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive over time,” says Challa. Vaidio AI technology Salient seeks to be a transition pioneer to help customers realise the path to the cloud. Their approach is “crawl, walk, run,” and helping customers make the transition at each stage. Salient has added AI to its product offering, incorporating Vaidio AI technology from IronYun into a powerful suite and broad array of on-premise analytics, which are gaining traction. The seamless approach makes it easy for customers to embrace AI analytics, although Salient remains broadly committed to open systems. Addressing ‘soft’ features for integrators AMAG is in the process of enhancing its product line with the next generation of access control panels. However, “product” is just part of the new developments at AMAG. In addition to “hard” features (such as products), the company is looking to improve its “soft” features, too; that is, how they work with the integrator channel. Integrator channel Rebuilding a process to make your organisation more efficient, is relatively easy; it just takes a lot of persistence" “We have the depth of our legacy customer base we can learn from, we just need to close the feedback loop quicker,” says Kyle Gordon, AMAG’s Executive Vice President of Global Sales, Marketing, and commercial Excellence, who acknowledges the value of reinstating face-to-face meetings after COVID. “We are laser-focused on nurturing our integrator channel,” he says. “Developing new features takes time, but rebuilding a process to make your organisation more efficient, that’s relatively easy; it just takes a lot of persistence,” says Gordon. More cohesive internal communication is another useful tool, he says. Disrupting the cloud based on price Wasabi is working to make cloud applications less expensive by offering a “disruptive” price on cloud storage, $6.99 per terabyte per month (80% less than hyperscalers). Contending “hyperscalers” like AWS are charging too much for cloud storage, Wasabi is using its own intellectual property and server equipment co-located in data centres around the world. Wasabi sells “hot cloud storage,” which refers to the fact that they only have one tier of storage and data is always accessible. In contrast, a company such as AWS might charge an “egress fee” for access to data stored in a “colder” tier. Cloud storage “We saw that several video surveillance companies had not yet adopted cloud storage, and we saw an opportunity to make it easy to use,” said Drew Schlussel, Wasabi’s Senior Director of Product Marketing. “We just install a little bit of software that allows them to store data in the cloud and bring it back from the cloud.” Performance, protection (cybersecurity), and price Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies such as Genetec and Milestone. Emphasising performance, protection (cybersecurity), and price, their data centres are certified to SOC 2 and ISO 27001 standards. Faster throughput for weapons detection Xtract One is a young company focusing on weapons detection in a time of accelerated concern about gun issues post-COVID. Founded in Canada and based on technology developed at McMaster University, Xtract One has found a niche in providing weapons detection at stadiums and arenas. These customers already have budgets, and it is easy to shift the money to a newer, faster technology. Madison Square Garden in New York City is among its customers. Cost savings solution Xtract One can increase throughput to 30 to 50 people per entrance per minute (compared to 5 to 6 people per minute when using metal detectors). The solution doesn’t require anyone to empty their pockets and the system alarms on items beyond guns and knives. Using Xtract One allows customers to reduce the number of screening lanes and security staff, providing additional cost savings, all while getting fans through the screening process in half the time. Purpose-built sensors The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties In addition to stadiums and arenas, Xtract One, formerly Patriot One, is also getting “inbound” interest from schools, hospitals, manufacturers, and other verticals that makeup 50% of their business. “We’re on a rocket ride, mainly because the weapons issues are not going away,” says Peter Evans, CEO and Director at Xtract One. The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties, all correlated by an AI engine. Providing early warning of violence ZeroEyes is another company focused on weapons detection. Their AI gun detection system works with video images to identify if someone is “brandishing” (carrying) a weapon. In other words, the system does not detect concealed weapons. Identifying someone carrying a weapon provides early warning of a possible violent act. Increased response with AI-enables images Images are identified by AI and sent to a monitoring centre where a human confirms the image before contacting first responders. Knowing the location of a shooter enables staff to lock entry points, move people to safety, and direct first responders. The company was founded to leverage existing camera views to stop mass shootings and gun violence by reducing response times.
Case studies
Liberty Defense Holdings Ltd., a pioneering provider of next-generation, Artificial Intelligence (AI) based technologies for the detection of concealed weapons and other threats, is pleased to announce that its HEXWAVE™ system has been purchased by a major international airport in New York to support its aviation worker security screening program. “We are thrilled to have received the award following a public tender and to be chosen to support the airport's aviation worker screening requirements,” said Bill Frain, CEO of Liberty Defense. “The flexibility and comprehensive detection capability that HEXWAVE offers are driving widespread interest in the system from across the aviation sector. It is highly portable and can be rapidly deployed both indoors and outdoors to seamlessly facilitate screening in various areas of the airport." Physical screening procedures In April 2023, the Transportation Security Administration (TSA) issued an Airport Security Program National Amendment, which will require U.S. airports to adopt physical screening procedures for employees with access to secure-side areas. HEXWAVE enables rapid, automated, high-throughput screening using a contactless, walkthrough portal that can detect a diverse range of threats well beyond what enhanced metal detectors on the market can detect. It uses millimetre wave, advanced 3D imaging, and AI to detect all types of concealed threats, including both metal and non-metal items, liquids, powders, plastic explosives, 3D-printed ghost guns, and other novel threats or prohibited items – without the passenger having to divest common items like keys, wallets, or phones.
Biometrics company, Fingerprint Cards AB (Fingerprints™), has upgraded the physical access security of its Gothenburg HQ. S-Key biometric access cards from Freevolt Technologies Limited, which embed Fingerprints’ own T2 sensors, have been implemented across the entire Gothenburg site. The updated authentication system further strengthens Fingerprints’ workplace security and enables role-based access control, whilst ensuring a convenient and easy-to-use experience. Role-based access control Fingerprints’ Gothenburg HQ has security gates to enter and exit the building, and restricted areas for hardware and software R&D. By replacing access keyfobs with biometrics access cards, site-wide security has been enhanced and role-based access control has been enabled to better control access to sensitive areas of the site. By replacing traditional security methods based on something they know/have with something they are, multi-factor authentication has been enabled while maintaining convenience for employees. Fingerprints’ latest ‘T2’ sensors Solution eliminates the security risk of lost or stolen cards, without adding infrastructure costs Caroline Krüger, CHRO of Fingerprints comments: “The workplace has evolved significantly in recent years. At Fingerprints, we offer hybrid working whilst still ensuring our workforce has 24/7 access to HQ. Amidst this dynamic working environment, it is essential our team feels the workplace is accessible and safe. This requires a flexible, secure and convenient access control solution.” Fingerprints has implemented Freevolt’s flagship biometric access card solution, S-Key. The solution eliminates the security risk of lost or stolen cards, without adding infrastructure costs. The card incorporates Fingerprints’ latest ‘T2’ sensors which deliver optimised image quality, processing speed and power efficiency. Traditional security methods Adam Philpott, CEO of Fingerprints comments: “To meet today’s security challenges we must move away from traditional security methods. And, as a biometrics company, it is important that we lead the way in ensuring robust, frictionless security in our own operations." "There is an opportunity here too; what can we learn, what innovations will we identify by using these systems day to day? I look forward to continuing our strong and innovative collaboration with Freevolt technologies.” Energy harvesting technology Gonzalo de Gisbert, Head of Product & Business Development at Freevolt Technologies, adds: “Fingerprints are pioneers in biometrics, with sensors in billions of products, so they know what makes a good biometric solution. We’re therefore thrilled that Fingerprints has chosen S-Key to strengthen security at their global headquarters, in Gothenburg." "Our pioneering radio frequency energy harvesting technology combined with Fingerprints’ ‘T2’ sensors, known as FPC 1323, enables S-Key to be completely battery-less, lasting for many years. Roll-out was seamless, with everyone set up in less than 1 hour. That’s simple, safe, and secure biometrics, powered by Freevolt.”
Cequence announced that the world's largest navigation device manufacturer has chosen the Cequence bot detection and mitigation solution API Spartan, part of the overall Unified API Protection (UAP) platform, to secure its e-commerce experience and deliver a frictionless shopping experience for its customers. The company joins an already elite roster of clients, standing alongside industry giants spanning diverse sectors such as beauty, retail, government, telecommunications, systems integration, international voice traffic carriers, online automotive, motorcycle enthusiasts, and marine classifieds. Boosting online security As the company aimed to boost online security, it faced alarming numbers: about 100 million SSO login requests monthly, with 15 to 20 percent flagged as malicious. They also uncovered significant financial risks, with account takeovers costing anywhere from $50 (£40) to $12,000 (£9,500) each. Ignoring these unsettling numbers might have spelled financial disaster for the business, potentially surpassing the billion-dollar mark. Lack of behavioural analysis The previous solution relied solely on identifying bots based on bad IP addresses, which proved inadequate In light of the company’s previous experience with a prominent internet security provider that utilised rudimentary bot protection methods, it became evident that their efficacy in stopping malicious bots was compromised. The previous solution relied solely on identifying bots based on bad IP addresses, which proved inadequate in detecting many sophisticated malicious bots due to the lack of behavioural analysis. Consequently, the navigation device manufacturer faced challenges in effectively mitigating bot attacks and ensuring business continuity and customer experience. Cequence API Spartan Recognising the limitations of their existing bot protection measures, the customer sought a more proactive and comprehensive bot management solution like Cequence API Spartan to safeguard their business continuity, protect their online assets, and enhance the overall customer experience. Cequence's ability to distinguish genuine users from bots in real-time and adapt to evolving bot tactics resonated with the company, offering a reliable and future-proof solution to their bot problem. Proactive and comprehensive bot management "Bots aren't just a technical nuisance; they're customer experience assassins,” said Ameya Talwalkar, CEO of Cequence. “Imagine loyal customers, eager to purchase your products, locked out by an army of automated bad actors." "The frustration, lost sales, and reputational damage are a nightmare scenario no business can afford. That's why Cequence is dedicated to providing solutions that go beyond simple bot detection. We empower companies to proactively safeguard their legitimate customers and foster a thriving online environment where trust and genuine interactions flourish." Vulnerability due to automated bot attacks The OWASP API Security Top 10 highlights the vulnerability of poorly secured APIs to automated bot attacks. This blurs the line between traditional API and bot attacks, requiring unified security solutions that address both. Key features of Cequence API Spartan As the only API security solution with bot management capabilities, Cequence provides the navigation device manufacturer with: Continuous Behaviour-based API Threat Detection: Cequence leverages the behavioural fingerprint created by a machine learning-based analytics engine to track sophisticated attacks continuously. Supported by the largest API threat database in the world, with millions of behavioural and malicious infrastructure records, the analysis results are translated into policies and models that can be implemented on day one for high-efficacy protection. Integrated Security Ecosystem: While Cequence offers native real-time attack mitigation capabilities, it seamlessly integrates with existing security solutions such as web application firewalls (WAFs). This collaborative approach ensures holistic protection, allowing organisations to leverage the strengths of multiple security tools for enhanced API security and threat mitigation. Protection in Minutes: Cequence can be enabled to protect your APIs and web applications in as little as 15 minutes and can immediately begin reducing the operational burden associated with preventing attacks that can result in fraud, data loss, and business disruption. Advanced AI and machine learning The current e-commerce environment is increasingly vulnerable to bots exploiting loopholes in business logic. Cequence offers a robust solution to protect web and mobile applications, as well as their underlying API infrastructure, from business logic abuse. Leveraging advanced AI and machine learning, Cequence analyses incoming traffic to effectively identify and thwart even subtle attempts at exploitation.
The desire to improve the quality and efficiency of the technologies for post-match press conferences has seen an increasing number of sporting arenas investing in their press facilities. The recently completed new stadium in the city of Tizi Ouzou, Algeria, is a venue that has made this a priority right from the start, with the installation of a CCS 1000 D Digital Discussion System and an Integrus Wireless Language Distribution System from Bosch Building Technologies. UEFA equipment standards The 50,000-seat stadium is the new home of Algeria’s most successful football club, JS Kabylie, and has been built to exacting UEFA standards. This included all the press and broadcast infrastructure and meant that a high-quality press conference solution was demanded from the outset. Partnership with Atempo for audio solutions The company understands exactly what is required to meet the intricacies of UEFA standards New Stadium of Tizi Ouzou called on Turkish Bosch partner Atempo to design the solution for the press conference room, along with the rest of the audio systems for the venue. The company has worked on a variety of stadium projects and understands exactly what is required to meet the intricacies of UEFA standards, while also allowing a venue the flexibility to host non-sporting events. Customised conference technology for flexible deployment CCS 1000 D Digital Discussion System The stadium required a press conference solution that would offer high-quality sound and the flexibility to meet changing needs all with a modern and stylish design. The CCS 1000 D Digital Discussion System met these needs thanks to its compact size, easy set-up, and user-friendly operation, together with advanced features and versatility. Designed especially for quick, plug-and-play installation, it is a dedicated solution for small to medium-sized meeting areas, making it a perfect fit for the press conference room. Integrus Wireless Language Distribution System The solution met all the requirements of the stadium officials for a portable solution The Integrus Wireless Language Distribution System completes the installation, featuring 50 pocket receivers for the press representatives for simultaneous translation into eight languages. The solution met all requirements of the stadium officials for a portable solution that could be used in different configurations according to the needs of stadium officials. Clear and intelligible audio experience “The Bosch conference system presents a solution that fits exactly the requirements in the press areas of stadiums,” states Erhan Yılmaz, Technical Manager at Atempo. Erhan Yılmaz adds, “Bosch's high-quality microphone technology ensures a clear and intelligible audio experience. The Bosch conference system can adapt quickly to different events and needs. With its stylish and modern design, it adds prestige to the press area. Bosch's quality products ensure trouble-free and flawless press conferences.”
Screencastify, the end-to-end video creation platform announced its partnership with Modern Classrooms Project, a nonprofit organisation that empowers educators to build classrooms that respond to every student’s needs. Student-centered learning Screencastify’s video creation tools will enable MCP educators with fresh resources to improve teaching outcomes and fuel the future of K-12 learning. The partnership provides all educators who are enrolled in Modern Classrooms Project’s Virtual Mentorship programme with unlimited premium access to Screencastify, helping more teachers open new possibilities by creating dynamic, differentiated instruction and student-centered learning. End-to-end platform An end-to-end platform that makes recording, editing, sharing, assessing, and viewing video simple and accessible Screencastify, an original video creation tool via an internet browser, has become an end-to-end platform that makes recording, editing, sharing, assessing, and viewing video simple and accessible, so anyone can become a more effective communicator. Nearly 13 million users worldwide have used Screencastify to make nearly 500 million videos since 2016. Full access to creative tools “Screencastify has always had a singular goal of empowering teachers and students of all kinds to improve learning through the power of video,” said Vishal Shah, CEO of Screencastify. “This next evolution of our partnership with Modern Classrooms Project ensures that teachers and mentors within their programme will have full access to our entire suite of creative tools to create the best video possible for students. We’re excited to continue to build on our partnership with Modern Classrooms Project and do our part in building the modern classroom and helping shape the classroom of the future.” Modern Classrooms Project Modern Classrooms Project has trained and certified over 700 Expert Mentors and Distinguished Educators Modern Classrooms Project is a nonprofit organisation that leads a movement of educators in implementing video to drive blended instruction in a self-paced, mastery-based instructional model that leverages technology to foster human connection, authentic learning, and social-emotional growth. Modern Classrooms Project has trained and certified over 700 Expert Mentors and Distinguished Educators who implement its instructional model effectively in classrooms all around the world. New methods “Anyone who has spent time in the classroom knows that the task at hand perpetually feels unconquerable. But one place to start is in equipping educators with new methods that fundamentally restructure how they use space and time in the classrooms,” said Kareem Farah, CEO and co-founder of Modern Classrooms Project. According to a 2021 survey, the Modern Classrooms Project has helped 85% of teachers enjoy teaching more and feel more optimistic about their future in education and has made 72% more likely to continue teaching as a career. Video creation tools “With our partnership with Screencastify, the Modern Classrooms Project is investing in supporting teachers and unleashing their capacity." The partnership puts simple yet powerful video creation tools into the hands of leading K -12 educators who will implement the classroom of the future. Seamless assignments Each educator chosen was allowed to learn how to use instructional videos to carry on the mission “Screencastify is very intuitive. So, going into the Modern Classrooms Project mentoring programme having already used Screencastify, it just made the assignments flow seamlessly,” said Cecelia Gillam, a teacher at St. Charles Parish School Board and MCP expert mentor. In 2021, Screencastify used $25,000 to recognise and sponsor 50 educators to learn the nonprofit organisation’s innovative and research-backed instructional model. Each educator chosen was allowed to learn how to use instructional videos to carry on the Modern Classrooms Project’s mission to improve learning outcomes for every student and give them more control over their education. Flexibility to pause and rewind “Screencastify does a great job of giving students the flexibility to pause and rewind the video and make notes … and give them a sense of control of their own pace of learning,” said Monte Woodard, Science Teacher at The Field School in Washington, D.C. and MCP expert mentor. Screencastify has remained laser-focused on helping empower K -12 educators with the right tools to implement blended and hybrid classroom environments that are necessary today. Screencastify is used by educators in more than 70% of U.S. school districts.
IDEMIA has been selected by ACSA to implement its solution in South Africa’s three main international airports: OR Tambo, Cape Town, and King Shaka including the border clearance process using the latest e-Gates technologies. Interconnected with all the major airlines in the world, South Africa is a key country when it comes to air transportation in Africa. ID2Travel The four-year project started in October 2023 and will be deployed in three phases. As soon as 2026, nine South African airports will be equipped with IDEMIA’s end-to-end PFF solution: ID2Travel. IDEMIA’s win was made possible by the long-standing relationship with South Africa and in particular the successful implementation of the ABIS program with the Department of Home Affairs (DHA). Biometric solutions IDEMIA’s expertise and solutions regarding its biometric technologies, combine efficiency, accuracy, and equity The biometric solutions deployed in these airports (three international and six domestic) will enhance the quality of services offered to passengers all along their journey, from the check-in to the boarding of the plane. IDEMIA’s expertise in biometrics, repeatedly recognised in industry rankings, enables it to offer advanced fingerprint, facial, and iris biometric technologies that enhance passenger security while making their experience more seamless. The National Institute of Standards and Technology (NIST) latest test results underscore IDEMIA’s outstanding expertise and solutions regarding its biometric technologies, combining efficiency, accuracy, and equity. Facial recognition technology This partnership with ACSA builds on IDEMIA’s long-standing expertise in equipping world-class airports around the globe with its cutting-edge technologies. From Singapore’s Changi airport, which facilitates passenger flow from baggage check-in to boarding the plane, to India’s Delhi, Hyderabad, and Goa airports where facial recognition technology verifies the identity of domestic flyers, to trials at Lyon-Saint Exupéry and Paris-Orly (France), IDEMIA’s solutions are proven to be highly accurate, thereby offering the best security and an efficient and smooth passenger journey. Passenger facilitation solution This new solution will offer our passengers a seamless, unique, and secure new airport experience" "We are thrilled to be launching a new passenger facilitation solution at our nine ACSA airports, and for the first time in Southern Africa. Based on biometrics, airport processes will be automated using state-of-the-art technology from our partner IDEMIA," said Mthoko Mncwabe, Chief Information Officer, ACSA. "This new solution, which we are currently deploying in our airports, will offer our passengers a seamless, unique, and secure new airport experience. In line with our Sustain, Grow, and Digitise strategy, this solution positions ACSA as the pioneering airport management services company in Africa." Safe and smooth passenger experience "We are delighted to have been awarded this landmark contract for IDEMIA in Africa, which demonstrates the competitiveness and quality of the solutions that we provide to our clients worldwide," said Matt Cole, IDEMIA Executive Vice President of Public Security and Identity. "We are looking forward to working with ACSA on this historic and ambitious partnership, which will ultimately ensure a safer and smoother passenger experience at these nine South African airports."
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Round table discussion
Technology can be a powerful tool, but it can also be misused. Ethical principles help ensure that technology is used in a way that minimises risks and avoids causing harm to people or society. Issues could include factors such as data privacy and algorithmic bias of certain technologies. As the security industry embraces advanced and evolving technologies, we asked this week’s Expert Panel Roundtable: What are the biggest ethical considerations of using emerging technologies in physical security?
As the new year dawns, it's a good time for the security industry to look ahead to 2024. We asked this week's Expert Panel Roundtable: What will be the biggest surprise for security in the year ahead?
Machine learning (ML) is a field within Artificial Intelligence (AI) and one of the more common buzzwords in the physical security market. ML focuses on building computer systems that can learn and improve on their own, without being explicitly programmed for every scenario. Machine learning is poised to revolutionise physical security by offering a more proactive, data-driven approach to securing people and assets. We asked this week’s Expert Panel Roundtable: What is Machine Learning (ML) and how can it benefit physical security?