ISC West

Award-winning, global security manufacturer, Gallagher Security, is kicking off a series of announcements in the lead-up to ISC West by spotlighting the evolution of Security Made Better (SMB), a cloud-based solution delivering integrated security in an accessible app format.   Designed with the same powerful hardware as Gallagher’s enterprise solution, but simplified so anyone can use it, this new era of SMB offers End Users and installers additional functionality and increased value for an enhanced security experience.  SMB's Test Mode features “We’ve added over 20 features in the past two years, all off the back of customer feedback,” says Lisa Tubb, Senior Product Manager for SMB. “Additions like User Codes, Temporary Users, and User Access Schedules give our customers more control over their sites, but we’ve also made improvements with our Channel Partners in mind, too." "SMB's Test Mode streamlines the installation process, and support for IP alarms and periodic dialing gives partners more services to provide their customers. These additions align with the product’s ethos of being quick and easy for our Partners to install.”  Greater flexibility From the moment a user logs on, they’re guided through the SMB app via a clear and direct interface Enhancements such as these have been designed to empower SMB users with greater flexibility and security controls aligned with the changing needs of today’s business world.  “Our goal with SMB is to deliver a premium security product without operational complexity,” Lisa explains. From the moment a user logs on, they’re guided through the SMB app via a clear and direct interface that makes managing security a breeze, regardless of their familiarity using mobile apps. Cloud-based architecture Sites can be armed and disarmed with a simple tap, user access can be assigned in minutes, and movement around the site can be viewed instantly. And because SMB has a cloud-based architecture, as more new features roll out, they’re added to the users' systems automatically, providing all the benefits of upgrades without the time and effort it takes to install them.  Breaking access and intrusion barriers Lisa elaborates, “We see it as breaking down the barriers of access control and intrusion detection for businesses with elevated security needs, but who don’t need all the bells and whistles of an enterprise system, like childcare facilities, retail stores, restaurants, and other business such as law or medical offices.”  The next evolution of Gallagher’s SMB solution will be on display at booth #27099 at ISC West from April 9-12. Lisa invites attendees to stop by the booth for a chat and to see the solution in action. 

AlarMax, a national distributor of security, AV, and low-voltage products, announced its distribution partnership with Hanwha Vision, a global provider of intelligent video surveillance systems. Surveillance system portfolio AlarMax dealers nationwide can choose from Hanwha's comprehensive portfolio of surveillance systems and vision solutions, including IP-based cameras and recorders, the WAVE video management system (VMS), AI-driven analytics software, storage devices, and business intelligence solutions. These solutions meet modern surveillance demands and provide actionable insights into commercial surveillance operations. OnCloud direct-to-cloud VMS Built into OnCloud, the company’s advanced AI-powered surveillance analytics can provide object detection At ISC West 2024, Hanwha Vision unveiled its OnCloud direct-to-cloud VMS, a solution that will maximise the benefits of Hanwha devices for dealers and their customers. This platform allows users to manage surveillance resources across multiple sites from anywhere, with access to live and recorded video, searchable clips, and event notifications on any device. Built into OnCloud, the company’s advanced AI-powered surveillance analytics can provide object detection and classification, threat identification, data storage, and more. Commercial surveillance applications “Hanwha Vision’s line of intelligent solutions are designed to fit the widest range of commercial surveillance applications and meet our customers’ real-world requirements,” said Sergio Collazo, Vice President of National Accounts, Global/Government Sales at Hanwha Vision America. “This collaboration with AlarMax expands our distribution network and creates new opportunities for developing customised surveillance systems.” Person-centric approach and operational efficiency "Hanwha Vision shares our person-centric approach to innovation and enhancing the security business. In partnering with them, AlarMax aims to support security and operational efficiency with solutions tailored to evolving security needs,” said Randy Hall, President of AlarMax. “By collaborating with vendors like Hanwha who share our commitment to the channel, AlarMax empowers customers to make informed decisions that maximise project potential."

The California Alarm Association (CAA) is proud to announce that Lilianne G. Chaumont has been awarded the prestigious Mark Schubert Memorial Award for her outstanding dedication and contributions to the electronic security and life safety industries. The award ceremony took place on Friday, May 17, 2024, recognising Lilianne's tireless efforts and commitment to the industry. Involvement with the CAA Program Lilianne G. Chaumont, President of Chaumont Law Inc., has been a pillar of the electronic and physical security, fire, and life safety industries for over 25 years. Her law firm is dedicated to protecting and representing companies nationwide that provide a wide range of services, including intrusion detection, monitoring, fire detection and suppression, access control, and more. Lilianne has demonstrated an unwavering commitment to giving back to the industry Beyond her professional accomplishments, Lilianne has demonstrated an unwavering commitment to giving back to the industry. She has served as the California Alarm Association Youth Scholarship Chair for ten years and as an ESA Scholarship Judge for eight years. Through her involvement with the CAA Youth Scholarship Program, Lilianne has made a significant impact on the lives of countless individuals in the law enforcement and firefighting communities. Impact through volunteering "I am deeply honoured and humbled to receive the Mark Schubert Memorial Award," said Lilianne G. Chaumont. "Volunteering and serving others with excellence and joy is at the core of my beliefs. The CAA Youth Scholarship Program has allowed me to make a meaningful difference in the lives of deserving children of law enforcement and firefighter parents and their families. I am grateful for the opportunity to contribute to such a worthy cause." Schubert Memorial Award is the highest honour vested upon an associate fellow of the CAA The Mark Schubert Memorial Award is the highest honour bestowed upon an associate member of the CAA. Each year, local chapter presidents nominate an associate member who has made the most significant impact through volunteering. The CAA President then selects the recipient, and the award includes a $500 grant sponsored by ISC West, which the recipient can designate to any industry program or association. Well-deserved recognition "Lilianne's dedication to the industry and her unwavering commitment to the CAA Youth Scholarship Program make her an exemplary recipient of the Mark Schubert Memorial Award," said Sean Cooke, President of the California Alarm Association. "Her passion for serving others and her dedicated efforts have touched the lives of many, and we are proud to recognise her outstanding contributions." The California Alarm Association congratulates Lilianne G. Chaumont on this well-deserved recognition and extends its gratitude for her years of service and dedication to the industry and the community.

Genetec Inc., a renowned technology provider of unified security, public safety, operations, and business intelligence solutions, announced that its new enterprise-grade SaaS solution, Security Center SaaS, gives organisations the complete freedom to choose the door controllers, cameras, and devices that work best for their business. Based on an open platform architecture, Security Center SaaS enables organisations to connect direct-to-cloud with the latest Axis, Bosch, Hanwha, and i-PRO cameras. Security Center SaaS also brings organisations’ existing access control and camera hardware to the cloud through the new range of Genetec Cloudlink™ appliances – maximising existing infrastructure investment. Newly announced connect solution Direct-to-cloud connection support for Axis, Bosch, Hanwha and i-PRO devices: In addition to an open portfolio of cameras by a range of manufacturers, Security Center SaaS takes full advantage of the newly announced Axis Cloud Connect solution, and the existing Axis Powered by Genetec network door controller. Security Center SaaS enables customers to securely connect, enrol, and manage Axis devices in a diversity of deployment options, including direct device-to-cloud streaming of video, metadata, and access control data.     The latest Bosch cameras will seamlessly integrate with Genetec Security Center SaaS. With firmware version 9.21 releasing later this year, Bosch will provide camera configuration capabilities and video viewing in the Security Center SaaS platform through direct-to-cloud connections. Hanwha Vision's Q series cameras will be fully compatible with Security Center SaaS. Over time, Hanwha Vision will continue to add support for Security Center SaaS across its entire product line to enhance its integrated systems. i-PRO will make as many existing camera models as possible compatible with the new Genetec solution through an app-based approach. Users of AI-enabled i-PRO cameras will be able to simply install an application on the camera to give direct access to Genetec™ Security Center SaaS. Genetec Cloudlink™ cloud managed appliances “The Genetec Cloudlink line of cloud-managed appliances enables organisations to modernise their security infrastructure to benefit from new capabilities. The new line of appliances facilitates the migration of security systems to a modern hybrid cloud architecture, while maximising existing security investments,” said Christian Morin, Vice President of Product Engineering at Genetec Inc.  Genetec Cloudlink™ 310 The Genetec Cloudlink™ 310 is the new generation of cloud-managed appliances The Genetec Cloudlink™ 310 is the new generation of cloud-managed appliances that push processing and storage to the edge with a secure, Linux-based Operating System and remote deployment and management capabilities.  It offers a set-and-forget experience with frictionless deployment and maintenance. Genetec Cloudlink 310 provides the simplicity of the cloud for easy connectivity and scalability, while leveraging the enterprise-grade video management features of Security Center SaaS. Genetec Cloudlink appliances family With the existing Synergis™ Cloud Link, customers can easily bring their existing or new HID Mercury-based access control infrastructure into a cloud or hybrid deployment. Part of the Genetec Cloudlink appliances family, the Synergis Cloud Link is designed to work with the latest access control technology and features authenticated communications between hardware and the cloud. This provides a safe way to truly open access control as a service (ACaaS) solution, giving customers choices and adapting to their needs for years to come. Security Center SaaS is available to be quoted and ordered immediately in all regions and will begin shipping as of May 30th. Genetec Certified Channel partners interested in early access to Security Center SaaS can contact their Genetec representative for more information. Security Center SaaS and Genetec Cloudlink will be showcased at ISC West 2024, at booth #13062.

Johnson Controls, the global pioneer for smart, healthy and sustainable buildings, demonstrated complete building security solutions at ISC West 2024 in Las Vegas. The company showcased its comprehensive product innovation, system integration and service expertise, ultimately enabling customers to protect their people, facilities and assets. “Johnson Controls is pioneering new innovations that are transforming traditionally reactive physical security processes into connected data-driven solutions,” said Faisal Pandit, vice president and general manager of Global Security Products at Johnson Controls. “This year’s ISC West attendees were able to see how our products are at the forefront of transforming the security industry.” Complete building solutions Johnson Controls highlighted keys for clients across various drives including education At the show, Johnson Controls highlighted solutions for customers across various industries including education, healthcare, government, data centres and industrial facilities. “We are among a select group of companies that can deliver complete building solutions for security professionals, from product engineering and innovation to full system integration and exceptional service,” said Julie Brandt, president of Building Solutions North America at Johnson Controls. “Johnson Controls is the driving force behind the future of secure and sustainable buildings, catering to the evolving needs of our customers." Key trends in the industry Johnson Controls pioneers also discussed key trends they are seeing in the industry such as: Shift to AI, specifically an investment across the industry in technologies with AI capabilities for advanced threat detection and response. Move to service models and an increased focus on seamless user experiences, for example, mobile-friendly solutions and streamlined, flexible operations. Customers are seeking support for managing security operations that address staffing shortages with automation, improved training, and growth programs. Renewed focus on digitisation and sustainability. Businesses are realising how security products can help meet sustainability goals, prioritise budgets for optimal operational efficiency, create healthy and productive environments that attract employees and keep occupants and assets safe. A change in user base from operations to enterprise/security management. Data is now viewed through multiple levels, showcasing the need for and importance of software modernisation. An intersection of access control and video so customers can develop a strategy for a more cohesive and comprehensive security approach.

Kidde Commercial, an industry renowned company in fire and life safety for over a century, announces the launch of the Optica Duct Smoke Detector, which features a revolutionary new design, specifically created to address unique HVAC System smoke detection challenges, while reducing nuisance alarms. Optica’s new Duct Smoke Detector design is built to address the moisture and dust challenges found in the HVAC environment, and provide best-in-class detection that customers can trust. Optica Duct Smoke Detector unveiled at ISC West 2024 The Optica Duct Smoke Detector is specifically designed for HVAC smoke detection Kidde Commercial will unveil this unique new product at ISC West 2024, which is taking place in Las Vegas, Nevada, USA, from April 10 – 12, 2024, in Booth #4050. The Optica Duct Smoke Detector is specifically designed for HVAC smoke detection, bringing enhanced confidence to site managers and end-users who have struggled to find smoke detection solutions that meet their needs, and address the moisture and dust challenges of the HVAC environment. Optica Duct Smoke Detector The Optica Duct Smoke Detector addresses these concerns and delivers performance that sets a new standard for HVAC smoke detection – reshaping the future of fire and life safety in commercial buildings. Key benefits to service providers include: Specifically designed for the challenging HVAC environment with a free-flowing chamber, dual-wall construction, and anti-fog coating across the complete sensing area to enable greater performance, durability and reduce nuisance alarms. Features Optica’s patented technology to reduce nuisance alarms. Optica uses dual wavelengths, multiple angles, and detection algorithms to differentiate between nuisance particles, like dust or steam, and serious threats. Ensures backward compatibility and easy upgrades by utilising the same entry and exit pipe locations as the legacy SuperDuct Detectors. Setting new standard for HVAC smoke detection “This new Optica Duct Detector sets a new standard for HVAC smoke detection,” said Wally Ortiz, Global Kidde Commercial UL Product Director, adding “Combining the Optica technology with this bold new design creates a highly differentiated duct smoke detector specifically designed to meet the moisture and dust challenges found in the HVAC environment.” Wally Ortiz continues, “This innovative, new design unlocks capabilities that are essential to fire and life safety system solutions, even for environments that face dust and moisture accumulation challenges.” The Optica Duct Smoke Detector is being introduced at ISC West 2024 and will be available starting in June.

The security industry is going increasingly digital these days, with more small- and medium-sized businesses joining their global brethren by moving their data to the cloud, leveraging the benefits of artificial intelligence, and embracing more open solutions. Innovation is expected to continue at a rapid pace, thanks in part to the residual effects of the pandemic which has driven changes that might have otherwise taken five years or a decade or more to get into customers’ hands on a global scale. Let’s take a look at the trends that will dominate ISC West 2023. Improved analytics Analytics is about expedience, and in the surveillance world, it makes it possible to identify and search for the “who did it?” clip you need. For analytics, along with the cloud, it comes back to the core themes of being able to do more with technology Analytics also provides more actionable intelligence than a simple surveillance camera may provide, from identifying high-traffic areas during select times of the day and alerting staff to pay greater attention to these areas, to business intelligence that can enable a company to staff a store with more employees. For analytics, along with the cloud, it comes back to the core themes of being able to do more with technology and relying less on humans. Leveraging the cloud The cloud story is very related: it provides the ability to perform video-related tasks from anywhere on any device. In addition, the cloud makes it easier to share videos with other stakeholders and collaborate on investigations. By storing video on the cloud, end users reduce their total cost of ownership because they no longer have to invest in onsite storage solutions, while gaining greater storage capabilities and thereby future-proofing their solutions. Deployment patterns Because the cloud requires a less total cost of ownership and can be intuitive, it is driving interest in solutions Another interesting trend that we’ll be hearing more about this year is the overall deployment patterns of video surveillance systems. This is part of the cloud trend, but the broader trend is the amount of effort it takes to deploy, monitor and maintain the video surveillance system. Because the cloud requires less total cost of ownership and cloud access can be intuitive, it is driving interest for solutions that can be hosted in the cloud. Interoperability vs. proprietary Related to the debate of open vs. closed solutions is how much the surveillance market prefers a turnkey solution compared to a more custom best-of-breed and tailored solution. Smaller and mid-market companies will be more interested in the turnkey solutions provided by a single vendor, while enterprise-level companies traditionally gravitate toward investing in customised solutions that are more likely to address their unique security challenges. One other related trend to keep an eye on is the role of the integrator as part of the rise of cloud and Video Surveillance as a Service (VSaaS) offerings.

At ISC West this year, emerging technologies will be on display to help organisations manage their environments, from the building itself to who’s on the premises and what’s going on at any given moment. Top of mind this year is cybersecurity, compliance and management of security assets as threats rise and governing bodies put regulations in place that businesses need to react to. The good news is that the shift in approach to holistic monitoring of cyber and physical assets can move enterprises to a place of digital transformation and proactive management rather than reactive practices based on threats and changing regulations. The show provides an opportunity for both vendors and potential customers to learn from each other about what’s out there and what’s needed in terms of future solutions as the industry evolves. Are you in cyber and physical security compliance? At this year’s show, we’ll continue to see developments focused on integration of cyber physical security that will lead to deeper understanding of the relationship between devices, device monitoring and spaces in which all devices physically reside. Digital solutions help achieve a digital transformation which stitches the data relationships together to provide better threat vector impact and overall understanding of risk. The technologies in smart buildings are subject to cyberattacks, which pose not just a threat to data and privacy but can compromise the physical space as well. Think of the locked door in a smart building that now is opened with access control via key cards or mobile devices given only to certain members of staff. These integrations increase safety and restrict access across the enterprise, but a bad actor can access and duplicate the necessary data to open the door with a copycat device while hiding the event from the surveillance system. By having a comprehensive cyber whitelist of installed devices, potential rouge devices are prevented from transmitting on the network, therefore providing an automated guard against internal and external attacks. When systems are compromised due to a hack or physical intervention, it puts what’s behind the door at risk, whether it’s money in a bank or information in a sensitive work environment, such as a laboratory. Digital solutions help achieve a digital transformation which stitches the data relationships together It’s increasingly important to highlight the relationship between cyber and physical security. A great illustration of this is the digital twin. A digital twin is a replica of a physical space that uses both informational and operational technology to give real-time information about what’s going on in a space.  These can include things like floor plans for the building as well as real-time sensor data from the building management system, HVAC systems, lighting, fire, security, and more. By getting a complete picture of the physical and digital assets of an organisation, it becomes possible to monitor all systems from one central location to see how they’re working together and act on the insights they provide. So, in the example of a breach from before, it’s possible to flag that hack, isolate its exact location and devices involved, and resolve it quickly while maintaining preservation of evidence. Compliance: how to get there safely, efficiently and effectively As these threats evolve, governing bodies are taking action to ensure that data is protected to minimise these kinds of threats and ensure that organisations feel confident in the security of their data. Norms and compliance measures are emerging quickly, such as General Data Protection Regulation (GDPR) which began to be enforced in March 2018, and the California Cybersecurity Law, which went into effect in the US just this past January. The regulations of what can be done with data mean that companies need to react or face penalties such as fines, which can be as high as 4% of worldwide annual revenue of the previous year. These are also fluid and can change rapidly, meaning flexibility is important in compliance solutions. However, this presents an opportunity for companies to invest in innovation to ensure they’re prepared for those changes and to protect the safety of not just employees, customers and target markets, but of the larger organisation. Getting to a place of compliance can seem costly and time consuming at the beginning Getting to a place of compliance can seem costly and time consuming at the beginning, especially for larger organisations. They may have thousands of security assets (cameras and sensors, for example) and might not even be fully aware of what they have, where they are, and whether those assets are functional, never mind compliant with data protection legislation. The right solution takes all the steps to becoming safe and compliant into account, beginning with inventory and mapping of all assets to get a complete picture of where things stand and where changes need to be made. One large financial institution, upon embarking on this journey, identified an additional 10% of assets that they didn’t know they had, and additional ones that were nonfunctioning and needed to be repaired or replaced for compliance and safety. Monitoring: centralised and remote for rapid response Once assets and data are centralised and a complete inventory is taken, it’s much easier to effectively monitor the complete enterprise. At this year’s show, smart technologies will be on display that reduce cybersecurity risks and monitor assets for compliance. If something changes, that can be flagged, and appropriate parties can be quickly notified to act and neutralise security threats or avoid the expensive penalties that come with noncompliance. Since all these components are centralised in one location, it becomes possible to monitor much more effectively and fix issues remotely in minutes rather than scheduling a trip to a location that may not happen for days or even weeks. A security camera for a large chain enterprise such as a retail store or bank in a small-town location deserves service just as quickly as one in a major city, since the threat that each non-functional device poses is the same to who and what it is there to protect. Keeping it up: a proactive approach to service and maintenance One of the ways that emerging technologies can be a game changer is when it comes to the cost and approach One of the ways that emerging technologies can be a game changer is when it comes to the cost and approach to systems maintenance and operation. In addition to performance and compliance, other types of data, such as historical events, can also be monitored centrally. This gives context to security events and can move organisations from a reactive to a proactive approach to their security as well as operations. If small problems are identified and resolved before they become larger problems, it means that security events can be mitigated more quickly or prevented entirely due to early intervention. On the operations side, early insights into asset performance means that fewer resources are expended on noncompliance fees and large-scale, emergency repairs. These resources can take the form of money, but also of time spent by employees and enforcement agencies to ensure continued compliance. Staff can spend time engaged in active monitoring rather than generating reports, since that can now be automated. In the new decade, it’s time to use the technological resources available to better protect systems for smarter, safer and more sustainable environments. On every level, compliance is important not just for its own sake, but so are the other benefits associated with intelligent management. The show presents an educational opportunity for vendors and customers alike. Walking around the show floor and talking to everyone is a unique way to see what’s out there and evaluate what is and isn’t working for a business while getting information from all the industry experts. Even if they’re not ready for a complete overhaul, taking stock of what’s available, where things are heading and how their operations and mission can be better served by implementing one or more of the solutions showcased is more important than ever. On our end, those conversations about needs and concerns are invaluable in driving innovation.

ISC West, the world's largest security industry trade show, is just around the corner. This in-person show gathered more than 1,000 manufacturers and over 30,000 visitors from all over the world in 2019. On top of that, more than 200 brands exhibited at ISC West for the first time. This year's event promises to be just as exciting, if not more so. Let’s overview some leading security trends in video management systems development, and what's worth your time and attention at ISC West 2020. AI analytics Emerging two or three years ago, the AI-based video analytics market is experiencing a boom in growth. The prototypes and ideas displayed at ISC West 2019 could This year's event promises to be just as exciting, if not more soalready be part of a functioning system today. There's a lot of hype around this new trend. So, if you're looking for solutions for your needs, it is important to be able to tell the difference between technologies that work and marketing bluster. To do that, you have to understand what today's AI-based analytics (also often referred to as a neural network, deep learning, or machine learning) can and can't do. Let's start with what AI can't do in video surveillance. It can't analyse the sequence in which events occur or understand the 'logic' of what's happening in the scene. In other words, there's no such thing as a 'suspicious behavior detection tool'. Nevertheless, neural networks are really good at recognising and classifying objects. For instance, they can distinguish humans from vehicles, vehicles from other moving objects, and cyclists from pedestrians. Neural network trackers This technology is primarily used as a neural network tracker or object tracker that can identify and track objects of a specific type. Usually, it's applied to complex scenes with a large amount of non-relevant details where a classic tracker would drown in false alarms. The neural tracker can be used to detect people in dangerous areas at production facilities, cyclists riding on pedestrian lanes, or poachers trying to sneak into a nature preserve. Neural networks are really good at recognising and classifying objectsObject identification function can be used for other site-specific tasks, such as detecting people without a helmet or a high-visibility vest at facilities where those are required by safety regulations. It can also be used to detect fire and smoke in open spaces, or at big premises with high ceilings or active air circulation, where common fire alarm systems can't be used or may go off too late. Behaviour analytics  Behavior analytics is another field of analytics based on artificial neural networks. Even if recognising suspicious or inappropriate behavior is nearly impossible, it can detect risky situations based on human postures, such as an active shooter pose, raised arms, crouching, or man down. In addition to that, AI has been successfully used to perform facial and number plate recognition for quite some time now. Although these systems aren't new, their recognition quality improves each year. Looking for solutions? You'll definitely find some interesting and new options from developers specialising in VMS and modular AI analytics at ISC West 2020. Even if recognising suspicious or inappropriate behavior is nearly impossible, AI can detect risky situations based on human postures Smart search The ability to perform a quick, flexible search in a video archive is one of the most important features of a video surveillance system. In many ways, it's even more AI has been successfully used to perform facial and number plate recognition for quite some time nowimportant than real-time monitoring itself. Constantly keeping an eye out for what's happening onsite is the security service's job. Medium- to large-sized companies usually have that kind of department. Meanwhile, lots of small businesses and households use video footage to investigate accidents, resolve conflicts, or analyse employee's work. They generally don't need real-time monitoring, but video search is a crucial element. The most basic search tools offer an interface that enables easy access to recorded video and event-based search (from video analytics, detectors, etc.). Smart systems with forensic search features that allow the user to set criteria enhance the system's search capabilities even more. How it works  VMS analyses the video as it is recorded and saves the resulting metadata to a database. In the most basic case, the metadata contains information about motion in the scene as well as the moving object's coordinates. When searching, you can select an area of interest within the frame and take a quick look at all video segments containing motion in this area. More advanced systems save the parameters of moving objects, such as their size, color, motion speed and direction. TThe ability to perform a quick, flexible search in a video archive is one of the most important features of a video surveillance systemYou'll quickly find what you're looking for by setting more precise criteria. The first VMS with forensic search features appeared in the early 2010s. Since then, a growing number of users and VMS developers have recognised the importance of these tools. More and more manufacturers enrich their products with forensic search features, starting from basic search by motion detection. Integrating search functions with AI Recently, search technologies have gone even further by integrating search functions with AI analytics. Some systems are capable to recognise all faces and number plates captured by cameras and save them to the database. You can quickly find all videos containing an image of a person or a car just by searching a photo or a number plate across multiple camera archives at a time. One usage scenario for these systems can be seen in law enforcement deploying them to find suspects using CCTV cameras around the city. Another option for integrating smart search and AI is searching by criteria based on a neural network tracker. When you use it, you can set object's size, color, motion speed and direction in the scene, as well as object's type (such as a human or a vehicle). So, if you need to find out when a red car appeared in the surveillance area, the system will show you only red cars while ignoring other objects like people in red clothes. This technology lets you find what you're looking for even faster. If you or your clients use VMS primarily to record video, be sure to ask the manufacturers you'll talk to at the show what search capabilities they offer. More advanced systems save the parameters of moving objects, such as their size, color, motion speed and direction Hardware AI acceleration High CPU resource consumption is one of the hardest challenges that stem from implementing a neural network–based video analytics system. This significantly decreases the number of cameras that can be connected to a server that hosts AI analytics. It also makes the system much more expensive. AI technology lets you find what you're looking for even fasterThe solution is to use AI accelerators. GPUs and dedicated accelerator cards are used on servers to provide hardware acceleration for the neural networks' workload. These devices are mostly manufactured by Intel and NVIDIA. Intel also offers the OpenVINO™ toolkit, a software package for developers that helps distribute workload between CPU, GPU, and accelerators as effectively as possible using all available resources. New solutions Due to AI's growing popularity, lots of minor microchip manufacturers became interested in developing neural accelerator chips. The healthy competition will work in the market's favor, serving to stimulate tech development and cut prices. New solutions in the field were on display at ISC West 2019; they'll definitely be present at ISC West again in 2020. Developers specialising in VMS and modular AI video analytics should absolutely check these out. But users should understand that it's impossible to build a cost-effective video surveillance system with significant number (10–20 and more) of AI analytics channels without using neural accelerators. That said, various accelerator models may significantly differ in price and power consumption. So, when you talk to developers specialising in VMS and AI analytics modules, ask what accelerator makes and models they support. In conclusion Whether you're an integrator looking for interesting VMS offers for clients or an end-user searching for solutions to your own tasks, check out what AI analytics can do. This sector is developing very fast and is continuously introducing new features that may be just what you're looking for. Incorporating forensic search in recorded video footage is key to building an effective video surveillance system for users, and important to creating a unique product offering for integrators. Needless to say, you can't build a cost-effective video surveillance system without using CPU resources wisely. If a system's functionality completely aligns with what you're looking for, ask what neural accelerator hardware it supports to correctly estimate the cost of your video servers.

ISC West 2024 mirrored a vibrant industry on the precipice of accelerated change. Factors such as the cloud, artificial intelligence (AI), edge computing, and biometrics are shaping the future of the security marketplace, and they were front-and-centre at the industry’s biggest U.S. show in Las Vegas.  Foot traffic was steady and impressive, including more than 29,000 security industry professionals viewing 750 exhibitors. A torrent of eager attendees crowded the lobby on the first day and could not wait for the doors to open. When they were admitted, the wealth of technological innovation and business opportunity did not disappoint. Focus on cloud systems Cloud systems were high-profile at ISC West. Camera manufacturer Axis, for example, introduced their Axis Cloud Connect at a press conference. Meanwhile, Genetec officially launched their Security Centre SaaS platform, which aims at eliminating points of friction to enable integrators to easily embrace cloud systems from quoting and ordering to provisioning and installing.  Camera manufacturer Axis, for example, introduced their Axis Cloud Connect at a press conference Cloud provider Eagle Eye Networks promoted their new “Eagle Eye 911 Camera Sharing” technology under which both non-Eagle Eye Cloud VMS customers (via Eagle Eye 911 Public Safety Camera Sharing) and Eagle Eye customers can opt to share their video feeds for use by 911 operators in case of emergency. If users opt-in, 911 operators can have access to live video as an emergency unfolds. Eagle Eye Networks provides the feature by integrating with RapidSOS call centre software. Camera locations are based on geolocation coordinates, and customers can choose if they want to participate and which cameras they want to share. Biometrics in the mainstream Biometrics were well represented at ISC West, including Alcatraz AI, which introduced an outdoor version of their biometric face recognition product. The Rock X works well despite harsh lighting. Alcatraz’s products do not have to be integrated, they communicate just like a card reader using OSDP or Wiegand protocol. “At the show, customers are excited about moving to a frictionless environment and getting rid of existing credentialing,” said Tina D’Agostin, CEO and co-founder of Alcatraz. “We are making access control frictionless, secure and private. The experience can be as passive as possible – people can just walk in.” Multiple types of authentication, and the ability to detect tailgating and stream video SAFR from Real Networks also featured biometric face recognition, emphasising feature sets, convenience, and price/performance. They offer multiple types of authentication, and the ability to detect tailgating and stream video. A new device is a small mullion mount that is “approaching the price of a card reader, factoring in the need to purchase cards,” said Brad Donaldson, Vice President and General Manager. SAFR focuses on convenience: You don’t have to take out your phone to pass through a door. Enrolment is easy by incorporating existing databases, and costs are lower than competitors, said Donaldson. The system analyses multiple points on the face, turns it into data and then encrypts it, providing a “unique signature for each person.”  Credentials in Apple Wallet and Google Wallet AMAG Technology announced the compatibility of credentials with the Apple Wallet and Google Wallet. The company is also embracing a new strategic direction under President David Sullivan. They launched a new website in January, are developing dynamic resources and a partner page, and they now integrate with 120 tech partners. AMAG Technology Financial Services now enables their channel partners to offer leasing and financing options to customers. The big new booth at ISC West reflected an effort to “market different and look different,” according to the company. The big new booth at ISC West reflected an effort to “market different and look different" The new Symmetry Control Room, a command-and-control system, is a relaunch of an earlier AMAG product with enhanced features. Suitable for large enterprise customers, the software enables a big video wall to display all the various systems and incorporates all the data into a single “pane of glass.” Operators can “draw a lasso” around cameras they want to display on the video wall and can follow action across multiple camera feeds.  Navigating megatrends A breakfast meeting for integrators, sponsored by Assa Abloy Opening Solutions, was built around the theme “Navigating Megatrends for Sustainable Growth." The megatrends are artificial intelligence, sustainability and cybersecurity. Related to cybersecurity, there are 350 common vulnerabilities and exposures (CVE) published per week, reflecting the continuing threat to cybersecurity. Physical security has a “data lake” of information from various physical security systems that can be an attractive target for cybersecurity breaches. Data sets can be exploited and/or poisoned. The security industry needs to apply “defence in depth” to the challenges of protecting data. “The threat landscape is always changing, and security technology is an iterative process,” said Antoinette King, i-PRO’s head of cyber convergence, one of the panellists. Natural language systems Natural language systems are a newer approach making an early appearance at ISC West Natural language systems are a newer approach making an early appearance at ISC West. Brivo, for example, has an early prototype of its “natural language search capabilities” that can answer questions such as “Who is in the office?” or “Where is Bob and what has he done?” Brivo also promoted its all-in-one door station device that combines a card reader and a camera (for facial authentication) and serves as a video intercom, thus eliminating the need for multiple devices at the door. Brivo is also emphasising tailgate prevention, facial authentication, and people counting using AI at the edge. Also promoting natural language systems was Verkada, which unveiled a beta version of its AI Search feature that embraces national language capabilities. With AI Search, users will soon be able to use natural language to search for people or items. For example, a search could be “person climbing over a fence” or “person making phone call” or “person wearing football jersey.” Verkada wants to be thoughtful with the rollout and make sure effective guardrails are implemented to prevent abuse and bias. The release should happen in the coming months. Multi-family applications Allegion is promoting the XE360 hardware lock platform in various formats, including cylindrical lock, mortise lock, deadbolt and exit trim. At the show, Allegion noted an enthusiasm for multi-family applications. “We have been surprised by the people who want to add electronics and to retrofit existing multi-family facilities to compete with newer facilities,” said Henry “Butch” Holland, Allegion’s Regional Director, Channel Sales East Region. Allegion works with 60 different physical access control software providers, including familiar players such as LenelS2 and Genetec Allegion also offers an “indicator” display on its locks, showing at a glance whether a door is locked or unlocked. The “indicator” might also display “occupied” or “vacant.” Allegion works with 60 different physical access control software providers, including familiar players such as LenelS2 and Genetec.  Integrator M&A trends Everon looks for acquisitions in areas where they do not currently have support for national accounts A conversation with Everon at ISC West provided insights into the accelerating trend of mergers and acquisitions among the integrator community. Everon, formerly ADT Commercial, has done six acquisitions of local integrators since they changed their name last year. In targeting companies to acquire, they look for a good company with a good reputation, and they consider how the new company’s competencies complement their own. Some M&A strategy is geographic, as Everon looks for acquisitions in areas where they do not currently have support for national accounts. They also consider density, seeking to add new acquisitions in larger markets where they don’t currently have a big market share. “A lot of investment is coming into security because it is seen by investors as recession-proof,” said Michael Kennedy, VP, Mergers and Acquisitions, for Everon. Kennedy met with 95 businesses last year for possible acquisition, and the company only finalised a handful – reflecting that Everon is selective and careful that corporate cultures are aligned. “With an acquisition, the goal is to keep every customer and every employee,” said Kennedy. Voice of the customer  ISC West provides an opportunity for manufacturers to listen to the “voice of the customer;” in person, no less. “We have every kind of problem come to the booth,” commented Heather Torrey, Honeywell’s General Manager, Commercial Security, Americas. “People are passionate, interested and very specific with their questions and comments,” she said. “We are driving a complete system, but we are flexible, helping our customers to meet their needs and not try to fit every foot into the same shoe. Sometimes meeting customer needs involves working with competitors," Torrey commented. “It truly comes back to listening to the customer, not just ‘this is what we have to offer,’” she adds. ISC West provides an opportunity for manufacturers to listen to the “voice of the customer;” in person, no less. Edge applications are everywhere at ISC West, and one company is promoting a new approach to expand functionality at the edge. Camera company i-PRO advocates the use of the “Docker” platform for app development, an option they offer on their cameras. Docker “containers” package deep-learning algorithms to make it easier to embed software into edge devices. Anyone can run Docker apps on i-PRO cameras that use the powerful Ambarella chip. A Docker “swarm” can combine multiple edge devices to work together and share resources. For example, the approach can increase computing power at the edge to increase the capabilities of instant analytics. It’s faster and provides better redundancies. A “distributed computing platform” ensures less latency than communicating analytics to a central server.  Unification of capabilities Johnson Controls (JCI) also promotes the trend of combining multiple systems into a single pane of glass. Their “Open Blue” platform, with a security version unveiled at the show, integrates various security systems into one, combining data and monitoring device health.  Basically, the system manages all resources holistically. JCI also notes a trend toward “unification of capabilities,” e.g., combining access control and video. “The scope of security is evolving from a focus on protection to a broader focus on operations,” commented Julie M. Brandt, JCI’s President, Building Solutions North America.

GSX 2023 has its share of new product announcements, although many of the new products are enhancements to technologies shown at last spring’s ISC West show in Las Vegas. Booth traffic on the first day seemed busy at the Kay Bailey Hutchison Convention Center in Dallas, although one exhibitor complained that it takes some time for the traffic to make its way to the farthest areas of the show floor. Apparent throughout the GSX show is an expanding idea of what constitutes security. Increasingly, ‘security’ technologies offer benefits throughout other parts of a company or institution. Security is also being broadened to encompass ‘safety,’ including emergency response and wider issues of keeping a company safe. Managing multiple systems People look at the systems they have, and they are looking for more information" Manufacturers at GSX are talking about more than new products. Rather, they are offering new approaches to turn products into ‘solutions’ for customers. Among the benefits of new systems is the availability of more data.  “People look at the systems they have, and they are looking for more information and data and insights from their systems,” says Kyle Hurt, Genetec’s Area Vice-President of Sales for the US and Canada. “In the past, if I’m managing multiple systems and spending time and resources, I am making sure systems are operational. Today, it’s more like: How do I make my enterprise more efficient? I spend less time on making sure systems are working together but more time on how we can use the information.” Manufacturers at GSX are talking about more than new products Security control room Genetec is enhancing its Security Center 5.11 version with a newly redesigned web client that provides new capabilities related to system audio, including the ability to trigger a public address from a mobile device in an emergency, two-way audio to and from the security operations centre, and the ability to record an incident. The new web client offers new levels of “Security on the go,” says Hurt. A mobile device becomes an extension of the security control room. “Customers want to have more remote capabilities and have their security personnel out and about, not tied to a desk,” says Hurt. The new web client works to unify the four pillars of the Security Centre— video, access control, license plate recognition, and now audio.  Single source manufacturer Audio can now be used to broadcast a message, respond to an incident, and notify people" “Audio has taken time to develop legs in our ecosystem,” says Hurt. “We have been developing partnerships and use cases beyond an intercom at the door. Audio can now be used to broadcast a message, respond to an incident, and notify people en mass of what’s going on.” Manufacturers are also fine-tuning how they work to meet customers’ needs. “Customers want one point of contact, a single source manufacturer, and a solution that reflects the manufacturer is listening to the voice of the customer,” says Jerry Burhans, Managing Director of ASSA ABLOY Global Solutions - Critical Infrastructure, which seeks to be a global partner to critical infrastructure industries. The Critical Infrastructure business works across the various product groups of the notoriously siloed company to bring together solutions aimed at meeting each customer’s need. Manufacturers are also fine-tuning how they work to meet customers’ needs Best-in-class technology “We try to have best-in-class technology and collaborate within ourselves to make sure we have what customers need,” says Burhans. Critical infrastructure industries such as water, power and energy, oil and gas are developing standards to help support preparedness of the nation’s infrastructure, and ASSA ABLOY Global Solutions is helping operators secure access and provide audit trails on locking hardware and keys within their security perimeters. Managing customer assets Johnson Controls’ new OpenBlue Service for the security device market seeks to proactively manage customer assets (equipment) as a service. The company’s software platform of connected solutions monitors and manages security devices across vendors and provides remote support services including skilled engineers who can work to ensure that a company’s assets, including cameras and access control readers, operate dependably. Working remotely, OpenBlue analyzes the performance of each system component  Johnson Controls estimates that, unfortunately, up to 25% of a company’s security assets may not be working as intended, whether they lack the latest firmware update or are not connected. Working remotely, OpenBlue analyses the performance of each system component and responds to ensure equipment operates as intended. “We believe we can close that gap with our solutions,” says Greg Parker, Vice President, Innovation & Portfolio Management for Johnson Controls.  Physical security equipment A big advantage of OpenBlue for security customers is the ability to manage cybersecurity and threats at the edge, which may not currently be addressed by the IT department. The OpenBlue offering includes an embedded ‘air wall,’ which is a zero-trust architecture for physical security equipment. OpenBlue also helps customers manage the ever-changing lifecycles of various assets. Another concept prompting discussion at GSX 2023 is the gap between what a customer expects from a product and what the product can realistically deliver. With endless promotion in the last several years centring on concepts such as artificial intelligence (AI), is it any wonder that customers may sometimes have unrealistic expectations about what a technology can accomplish? The good news at GSX is that, as progress marches on, newer technologies are getting closer and closer to delivering on customers’ most ambitious expectations. The forward momentum of technology development is evident throughout the GSX 2023 show floor, reflecting the promise of even greater product capabilities in months and years to come.

Well attended and generating levels of excitement not seen since before the pandemic, ISC West may provide just the shot of adrenaline we need to drive industry success through the uncertain economic times ahead. Buzzwords like artificial intelligence (AI) and the cloud were still prevalent at the conference and exhibition in Las Vegas, but the hype of yesteryear seemed more subdued. Rather than breakthroughs to be celebrated, AI and cloud were discussed more as ways systems can realise even greater potential. Rampant cybersecurity attacks Rather than hype, discussions seemed much more practical and down-to-earth, encompassing shifting customer needs and how to address pain points. There was more discussion of the shift of security from a cost center to a profit center, where industry technologies can contribute to an enterprise’s bottom line. More companies seemed to be vigorously addressing the challenges of cybersecurity More companies seemed to be vigorously addressing the challenges of cybersecurity, although perpetually an obstacle. The industry seems more devoted than ever to protecting physical security systems in an age of rampant cybersecurity attacks. But more than in years past, it was the ISC West event itself that generated the most buzz. The crowded aisles of the exhibition seemed both reminiscent of the pre-covid past and prescient of the industry’s even brighter future. From booth to booth and attendee to attendee, the enthusiasm was both conspicuous and contagious. Everybody was thinking: ‘Wow! What a show!’ Pushing technology to the edge “The practice of physical security is about more than understanding threats, and end users are thinking now about the bigger picture of security and how networks work in the broader context of the business,” said Andrew Elvish, Vice President, Marketing at Genetec. Problems of latency and miscommunication are elements pushing technology to the network edge, he says. For example, in an access control scenario, decision-making should be as close to the door as possible to avoid network congestion, delays, or failure. Andrew Elvish, Vice President, Marketing at Genetec, displays Axis network door controller ‘powered by Genetec’ Elements pushing technology Reflecting the philosophy is a new collaboration introduced at the show called ‘Axis Powered by Genetec,’ an enterprise-level access control offering that combines Genetec Synergis software with A1210 and A1610 network door controllers by Axis Communications. Elvish says lines are blurring when it comes to edge versus cloud technologies. Rather than choosing ‘either-or,’ a blending of approaches is optimum, always ensuring that “Decision-making is close to the point of actuation,” he says. On-premise versus cloud systems Elvish also points to changing assumptions about the industry roles of on-premise versus cloud systems Elvish also points to changing assumptions about the industry roles of on-premise versus cloud systems. Historically, the assumption was that on-premise systems are most appropriate for enterprise customers, while the cloud is the best approach for small- to medium businesses (SMBs). Depending on the end customer’s needs, a system can be either or both at the same time.  Rather than debate cloud versus edge, customers should consider the outcomes they seek, and how technologies can be merged to provide those outcomes. “They should consider a solution where they do both, with the gradation of controls provided at their fingertips,” says Elvish. Combining security into one platform Unifying security and related functions on a single platform was a widely evident trend at ISC West. An example is Verkada which now offers a unified platform that includes video, access control, and intrusion detection, as well as other functions such as air quality sensors, visitor management, and a door intercom. David Tsang, Product Director of Verkada, predicts demand to combine technologies into a single platform will grow in the industry. Furthermore, as data is collected in the single system, enterprises will find new ways to ‘connect the dots’ to provide better business intelligence. Air quality sensors Verkada’s cloud-based system enables fast deployment of the single platform “Our approach to building products is based around the idea that every company has different needs, and they want technologies to integrate seamlessly and operate off the same platform,” says Tsang. In addition to seamless integration, each product must also be able to stand on its own. Tsang manages Verkada’s various product categories, including access control, air quality sensors, intercoms, etc. Verkada’s cloud-based system enables fast deployment of the single platform, and the company works with dealers to ensure delivery of a 'better partner experience.' What happens after a binge of acquisitions?  Acre Security unveiled a new corporate ‘identity’ and a big booth highlighting the technology brands the company has acquired over the last several years. Brands such as Feenics, ACTMobile, Comnet, Razberi, and others reflect Acre’s acquisition of these companies but are now being promoted as technology choices under the ‘one Acre’ approach.  Don Joos, CEO of Acre Security, looked ahead to the future of the company at ISC West Visitor management product categories Change is in the air, and the booth’s unified visual design signifies the new direction for the company, says Don Joos, Acre’s CEO. Various technologies can be delivered via the cloud, through an on-premise installation, or using a hybrid approach Acre is highlighting ACTMobile’s mustering capability, useful in the K-12 market In tying technologies together, the ACTMobile product will play a key role in two major verticals -- command-and-control and K-12 schools. Acre is highlighting ACTMobile’s mustering capability, useful in the K-12 market, which was adapted from a technology used in the cruise industry. The Acre approach is to embrace the variety of opportunities available in the access control, intrusion, and visitor management product categories within a broad definition of ‘security’ that embraces both core capabilities and ‘adjacencies,’ says Joos. Acre seeks to enable customers to protect people, facilities, and critical assets. They manage customers’ security data and provide the insights they need. Ensuring a cohesive security system A challenge in the industry is combining various single products into a cohesive whole. “There are many products that do one thing well, but it’s harder to build a cohesive security platform,” says Ryan Schonfeld, Founder and CEO of Hivewatch. Hivewatch is a software platform that performs the functions previously associated with a ‘PSIM,’ which is a physical security information management system. The term PSIM has earned a questionable reputation in the industry, plagued by added costs and the perpetual challenges of integrating with ever-changing software platforms. Information management system Hivewatch seeks to bypass other software systems and to integrate as closely as possible with devices Hivewatch seeks to bypass other software systems and to integrate as closely as possible with devices on the edge, thus avoiding the impact of software system changes. They integrate with data in a ‘different way’ that eliminates the need to conform to other software systems.  In today’s climate, the term ‘security’ could be seen as limiting when it comes to the various functions our industry’s systems can perform in the broader enterprise, says Schonfeld. Traditional enterprise reporting structures that have physical security reporting to the facilities or real estate department are limiting the broader role security can play in the enterprise. Positioning physical security Changing norms are positioning physical security to report to the CIO or CISO, thus reflecting physical security’s role in collecting and analysing data. Higher visibility within the enterprise can help security expand its influence and impact. “Security is too limiting, and it can keep us from getting a seat at the table,” says Schonfeld. “We need to shift from being a cost center to generating revenue and/or driving business — and data is the key. Rather than leading by fear, we need to show the value security can drive.”