Integration software
Salto proudly unveils the Glass XS Reader Series, an innovative line of products that sets a new standard in access control technology for wall readers. This range of wall reader products delivers breathtaking smart access experiences, stylish design, and ultrafine details. The Glass XS Reader Series elevates access control to unparalleled levels, blending elegance, design, and simplicity while ensuring top-tier security. The new Glass XS Reader, a part of the Salto XS wall reader product...
Elite Interactive Solutions, a remote video guarding pioneer using proprietary intelligence and integration to achieve proven crime prevention, announces its systems and services are deployed and maintained to the highest available level of cybersecurity protections and protocols. As major news stories continue to proliferate about hacks, breaches and vulnerabilities — including the high-profile cyberattacks this past week that crippled CDK Global, which provides management software for t...
In the digital age, businesses are constantly looking for new methods to boost communication efficiency and productivity. As technology advances, IP telephony systems have gained popularity for their flexibility, advanced features, and cost-effectiveness. However, before deciding to invest in an IP telephony system, it's essential to understand the latest trends, the factors influencing IP telephony, and the available solutions. Let's explore these aspects to help them make a well-informed dec...
FLIR, part of Teledyne Technologies Incorporated, unveiled ADGiLE, a fixed-mounted methane monitoring solution. Featuring optical gas imaging (OGI) with comprehensive edge detection analytics, ADGiLE is the oil and gas industry’s solution to meeting environmental stewardship and efficiency goals. The system, featuring a pan-tilt gas imaging camera, edge computing device, connectivity, and FLIR United VMS software within a ruggedised package, can help companies address the ever-evolv...
Global cybersecurity pioneer AlgoSec has released its annual ‘The State of Network Security Report’ providing a broad view of network security in hybrid cloud environments, identifying the most popular strategies adopted by security professionals. The report sheds light on key market trends and highlights the solutions and technologies that are in demand and why, helping organisations to navigate the complexities of modern network security. Based...
{##Poll1719556378 - Which is the most challenging obstacle to entering the government market?##} Factors such as stable demand and large contracts make the government market particularly enticing for security companies and professionals. However, entering and thriving in the government market presents a number of challenges. We asked this week's Expert Panel Roundtable: What are the unique aspects of the government market, and how should the industry adapt?
News
The client is a renowned German global discount supermarket chain and ranks as the sixth largest grocery retailer in the UK, holding a 7.7 percent market share as of August 2023. Headquartered in Wimbledon, London, the company operates over 12,000 stores across every EU member state, as well as in Serbia, Switzerland, the United Kingdom, and the United States. With a large number of locations and diverse door access requirements, the client was facing challenges in managing visitor access across their UK Headquarters. Current access control system Additionally, they were seeking to streamline operations and enhance the visitor experience by implementing a more efficient visitor management system. The client also required integration with their current access control system, Exos platform. They were aiming to address the following challenges: Implementing access control for a variety of hardwired and wireless doors Installing speed lane control systems at the front and rear entrances to deter unauthorised access Integrating Visitor and Contractor Management with the access control system Streamlined operations Customisable workflows based on visitor types were also vital for the supermarket's HQ campus Customisable workflows based on visitor types were also crucial for the supermarket's new HQ campus. The VAR company collaborated with acre security to implement acre Enterprise Visitor Management, a cloud-based solution that provided a centralised platform for managing visitors across all locations, integrating it with Outlook, Teams, and Exos. This solution not only streamlined operations but also enhanced the overall visitor experience through features such as pre-registration, self-service check-in kiosks, and real-time reporting. It also allowed visitors to conveniently scan badges at turnstiles for site access. Successful integration with Exos Following thorough research on customer needs, the project team implemented the access control system, combining hardwired and wireless online access control points. The integration of the access control reader, acre Enterprise Visitor Management solution and Exos software and hardware enhanced the visitor experience and streamed visitor details with barcode readers. The successful integration with Exos and the enhanced visitor experience were pivotal in securing the project. Positive client feedback was received for the innovative approach to product feature enhancements and the variety of visitor kiosk options offered. The project's success has led to plans for expansion, with 14 additional locations across the UK set to benefit from the implemented solution.
Allied Universal®, the security and facility services provider, announces that Carmen Randall, Vice President of Training and Development for North America, has earned the 2024 OnCon Icon ‘Top 100 Learning & Development Professional’ award. The OnCon Icon Awards are voted on by peers and presented to individuals based on accomplishments at their companies and within the talent acquisition community. Voters chose recipients who demonstrate a successful mix of achievements and positive impacts on their organisation through strong contributions, innovative programs and exhibit notable leadership skills. Corporate training programs "This award recognition for Carmen is well deserved. She has been a tremendous leader and contributor at this organisation for many years, following a distinguished career in the military," said Brent O’Bryan, Senior Vice President of Training and Talent Development at Allied Universal, adding "Carmen exemplifies what it means to be both a learning leader and an I-Care Leader at Allied Universal." Carmen Randall Carmen Randall started here 16-year career at Allied Universal, as a Manager of Field Training Services, following her 20-year service in the U.S. Army where she retired with the rank of First Sergeant. "I’m honoured to receive this recognition from my peers within the training and development community for my accomplishments and dedication to employee training," said Carmen Randall, adding "This award is a testament to the importance of ensuring that corporate training programs remain focused on developing the skills and knowledge employees need to succeed in their roles."
Centrios, a new brand created within ASSA ABLOY to serve the small business market, announces their first shipment of hardware products to SECLOCK. Centrios is a cloud-based access control solution developed to radically simplify the needs of small and growing businesses. By connecting the Centrios mobile app with Centrios smart readers and locks, owners and managers can quickly and easily manage access for all employees and visitors in one place. Small and growing businesses The first shipment of Centrios product left Centrios HQ in Berlin, Connecticut on June 18th and is now available for ordering through SECLOCK. End-users that are looking to purchase or have Centrios product installed at their business can find local support on the Centrios Where to Buy Finder on centrios.com. Their channel partners also benefit from a solution that is easy to sell, is well supported Bryan Lieberman, General Manager for Centrios, shared that this shipment marks an important step forward in digital transformation for small and growing businesses. It offers small business owners improved connectivity, ease of access, quality, and versatility, enabling them to control access for employees or visitors across multiple physical sites with their phone, tablet or PC. Their channel partners also benefit from a solution that is easy to sell, is well supported, and helps them grow their business. Managing access schedules Echoing this sentiment, Justin Wormell, Executive Director of Strategic Accounts, SECLOCK, said, "Centrios offers a fresh approach to access control systems, providing new functionality and operating practices for the owners and managers of small businesses – something we get asked for all the time. We are honored to be the first to stock Centrios products and look forward to the opportunities it brings." The Centrios mobile app is designed to seamlessly integrate with Centrios smart readers and locks. The simple-to-use mobile app allows owners and managers to grant access to employees and trusted vendors, manage access schedules, view access history reports, and users can unlock openings with a touch of their phone. Users can find the Centrios mobile app on the Apple App Store or Google Play. Access control solution The new Centrios Smart Reader is IP65 weather resistant, FCC/IC certified, ADA compliant The Centrios Smart Reader enables users to unlock virtually any door with electrified hardware from the perimeter to the core of a small business. The Smart Reader is an optimal access control solution for storefronts, employee entrances, storerooms, gates, offices, automatic doors, and access control retrofits. The Smart Reader can be paired with other electronic access control systems, features Bluetooth mobile access and PIN code management which can be managed with the Centrios mobile app, and is easily installed and operated. The new Centrios Smart Reader is IP65 weather resistant, FCC/IC certified, ADA compliant, and operates in temperatures ranging from -40º to 140º F (-40º to 60º C). Access control components Centrios offers bundled kits to make purchasing convenient and hassle-free for small business owners. Each bundle includes a Smart Reader and various access control components depending on the type of hardware required. Examples of what can be selected include electric strikes from HES and Adams Rite, power supply from Securitron, no touch request to exit switch from Alarm Controls, and Securitron DPS. With technology from several new patents, the Centrios cylindrical lock is high performing, easy to install, and simple to use. It facilitates access via an optional mechanical key or Bluetooth mobile access, features privacy mode with an included door position sensor, and an LED for lock events and alarms. Configurable auto relock The Centrios cylindrical lock typically operates for an entire year on four AA batteries and includes exterior emergency 9VDC power backup and a configurable auto relock. Small businesses can choose from one of four lever designs and five finishes, including the very popular black suede, satin chrome, bronze, bright brass, and satin nickel. The Centrios cylindrical lock is ANSI/BHMA A156.2 Grade 1 compliant, features UL10C 3-hour fire rating, is IP57 weather resistant, FCC/IC certified, ADA compliant, and operates in temperatures ranging from -40º to 140º F (-40º to 60º C).
Apricorn, the globally renowned manufacturer of software-free, 256-bit AES XTS hardware-encrypted USB data storage devices, has been granted ISO 9001:2015 certification from IAPMO SCB, effective immediately. ISO 9001:2015 is a globally recognised business standard focused on quality management systems. "Apricorn makes encryption storage devices that are recognised as the best in the industry and are used across regulated industries such as government, healthcare, financial services and more. Implementing business processes that meet ISO 9001:2015 signals to our customers and prospects that we are focused on the highest quality assurance standards now and are committed to continually improving them in the future," said Jon Fielding, Managing Director, EMEA, at Apricorn. ISO 9001:2015 requirements According to the certifying body, IAPMO SCB, companies that implement ISO 9001:2015 requirements and achieve certification commonly find benefits such as: Maintains and improves the quality of products and services, pioneering to increased customer satisfaction. Streamlines processes, reduces errors, and increases operational efficiency, resulting in cost savings and improved resource utilisation. Enhances the organisation’s credibility, making it more attractive to international customers and partners. Demonstrates compliance with quality management standards, reducing the risk of noncompliance issues and associated penalties. Encourages a culture of continuous improvement, fostering innovation and adaptability within the organisation. Apricorn’s ISO 9001:2015 certification Apricorn’s ISO 9001:2015 certification applies to its headquarters in Southern California, which houses its research and development, product testing facilities, and business operations teams. Apricorn devices provide a simple and secure method for transporting sensitive data outside the firewall or storing offline and help companies in regulated industries adhere to compliance regulations including finance, government, power & energy, legal and healthcare.
Interface Systems, a renowned managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses, announced the launch of the Wobot AI-powered video analytics solution designed specifically for the quick-service restaurant (QSR) and retail industries. The innovative solution utilises existing security camera infrastructure to deliver real-time insights that enable customers to streamline operations and protect assets. Interface Systems and Wobot partnership The partnership with Wobot enables Interface to offer QSRs and retailers a simpler way to make data-driven operational decisions without the complexities of a traditional data analytics solution. Wobot’s no-code workflow configuration capabilities, AI-enabled checklists to align with industry best practices, and real-time email and Microsoft Teams notifications will help customers accelerate time to value. Wobot video analytics solution Interface Systems offers turnkey implementation and maintenance services for Wobot The solution enhances dine-in and drive-thru experiences for QSRs by identifying service gaps, optimising shift planning, and ensuring compliance with health and safety protocols. Real-time metrics on drive-thru performance and customer wait times can help restaurants improve service speed and customer satisfaction. The Wobot video analytics solution also gives retailers real-time visibility into customer demand patterns, speed of service, and security compliance. Interface Systems offers turnkey implementation and maintenance services for Wobot. These include assessing the existing camera infrastructure and network, making necessary upgrades, and designing and deploying the Wobot solution across all customer locations. Real-time visibility and insights "Interface Systems is dedicated to providing cutting-edge solutions that not only secure our customers’ premises but also enhance their operational efficiencies and deliver great customer experiences," said Steve Womer, SVP of Engineering at Interface Systems, adding "Our partnership with Wobot enables Interface to meet the unique needs of the retail and QSR brands, offering real-time visibility and insights that drive growth and operational excellence." "A significant pain point for restaurant chains and retailers has been the dependence on proprietary hardware and closed systems," said Adit Chhabra, CEO of Wobot, adding "Our solution integrates seamlessly with existing security cameras, offering a frictionless, cost-effective way to gain real-time insights and streamline operations. We are excited to partner with Interface as they are the gold standard for technology innovation for retail and restaurant segments."
ASIS International and the Security Industry Association (SIA) have closed out a successful second annual Security LeadHER conference, a unique event dedicated to advancing, connecting and empowering women in the security profession. The sold-out event took place June 24-25, 2024, in Phoenix, Arizona, bringing together more than 400 security professionals from seven countries. Security LeadHER 2024 builds on the tremendous success of last year’s inaugural event, gathering attendees of all backgrounds and genders. This year’s conference – a day-and-a-half program featuring industry-pioneering subject matter expert presenters – offered inspiring keynotes, educational sessions and networking opportunities. The 2024 agenda featured a diverse range of presentations and discussions addressing the unique challenges and opportunities faced by women in the security industry. Keynote presentations Event also featured multiple networking breaks, a networking lunch and a lively evening reception Session topics included the power of authenticity in leadership, addressing and overcoming imposter syndrome, managing the multigenerational workplace, fostering male allyship in the security industry, negotiation tactics and more. Additionally, attendees enjoyed motivating keynote presentations from Henna Pryor, two-time TEDx and global keynote speaker, workplace performance expert, author and executive coach at Pryority Group; Debby Stone, CEO and executive coach at Novateur Partners and Amanda McPherson, confidence coach and speaker. The event also featured multiple networking breaks, a networking lunch and a lively evening reception at The Duce, providing ample opportunities for attendees to connect with peers and industry pioneers. Security LeadHER conference “Following the tremendous success of our inaugural event, we’re thrilled to see Security LeadHER 2024 sell out with over 400 attendees from seven countries,” said Mary Gamble, Esq., MBA, CPP, chair of the ASIS Women in Security Community. “This partnership between ASIS and SIA has proven to be a catalytic force to develop and promote the success of women in the security industry and will have a positive impact for years to come.” “The second annual Security LeadHER conference was nothing short of spectacular. It was inspiring to see so many established and emerging women leaders in one room, and the energy was palpable,” said Alice DiSanto, vice president of global marketing at Rajant Corporation and chair of SIA’s Women in Security Forum. LeadHERs in security Amazing ward of “leadhers” donated to the Greater Phoenix Area by supporting Dress DiSanto added: “Our expert speakers addressed the most pressing personal and professional issues facing women in security and shared actionable tools and tactics for leadership development, collaboration and risk-taking to cultivate a bolder presence. This conference is unlike any other in our industry, and the 2024 event fostered connectedness, enriched lives and grew engagement among the ‘LeadHERs’ in security. We can’t wait to do it again next year!” As part of this year’s Security LeadHER conference, the amazing community of “leadhers” contributed to the Greater Phoenix Area by supporting Dress for Success Phoenix and the Bra Recyclers by accepting donations on-site during Security LeadHER 2024. Investment in Security LeadHER Event organisers SIA and ASIS are profoundly grateful for the generous support of the sponsors who have made Security LeadHER 2024 possible. Their commitment to advancing, connecting and empowering women in the security industry is truly commendable. These organisations are not just sponsors; they are catalysts for change in the industry, actively promoting diversity and inclusion. Their investment in Security LeadHER demonstrates a shared vision for a more equitable and dynamic security sector. Together, they are paving the way for the next generation of women pioneers in security. Sponsors include Premier Sponsors|Apple, Dorma Kaba, HID, Intel, Wesco, Executive Sponsors|Axis Communications, Salto, Securitas Technology, Partner + Bag Sponsor | Allegion, Partner Sponsors | Assa Abloy, Boon Edam, Genetec, GSA Schedules, Inc., i-Pro, Ontic and Sage Integration. Security LeadHER 2025 will be held June 9-10 in Detroit, Michigan.
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Expert commentary
For K12 education pioneers, embarking on a journey to upgrade security controls can present a myriad of questions about finding the best-fit solutions and overcoming funding hurdles. A majority of public-school districts today are faced with outdated infrastructure and security controls, requiring necessary upgrades. By addressing these concerns head on, schools will ensure a safer environment for both students and staff, mitigating risks posed by unforeseen physical and digital threats. Common K12 security pain points There’s no one-size-fits-all solution in school district security. School districts may have big plans to implement upgraded security systems but to set out on the right foot, pioneers must have a clear vision of their long-term strategy. When embarking on their security journey, education pioneers often wonder where to start and what exact steps are they need to be taking to identify and address weaknesses. Local K12 and government pioneers are promoting and mandating security assessments to uncover safety gaps on campuses and mitigate these risks with advanced technology solutions. Not only do assessments provide detailed, customisable roadmaps for district pioneers, but they also recommend technologies and funding opportunities to help close threat gaps. K12 school districts are mainly vulnerable to cyber-attacks due to the sensitive nature of student records In today’s climate, schools face a growing number of physical and digital security threats. From a cybersecurity standpoint, K12 school districts are particularly vulnerable to cyber-attacks due to the sensitive nature of student records. However, only one-third of these districts have adequate staffing to address threats effectively. In addition, according to a recent survey from Johnson Controls and Forrester Consulting, security decision-makers are having trouble receiving actionable insights. Nearly two-thirds of respondents said that they struggle to receive information from all necessary systems regarding their security threats. To gain more clarity into what school districts need in terms of security tools and threat mitigation, implementing system-wide monitoring and optimisation can be invaluable. This approach enhances equipment and operational efficiency, while providing necessary resources and expertise for critical patch updates across all systems, strengthening their overall security posture. Achieving a well-rounded security program In the past few years, AI technology has emerged as a trending solution and is generating considerable attention. While the allure of implementing cutting-edge technologies is undeniable, it’s important to recognise that a robust security program hinges on solid access control. Access control technology provides administrators with the means to oversee and regulate entry into facilities, serving as the foundation for basic physical security. The technology helps administrators and staff control access to multiple areas from web-enabled devices, even during lockdowns which is crucial in emergency situations. School district pioneers should utilise available digital risk assessment tools to uncover threat areas Once basic security controls are in place, school districts must address their next set of security pain points and identify which solutions meet their specific needs. This involves identifying and prioritising the highest need and most cost-effective investments that will have the greatest impact on enhancing security measures. To accurately determine which security solutions are needed for a specific environment, school district pioneers should utilise available digital risk assessment tools to uncover threat areas and determine levels of priority. By focusing on these priority areas, districts can allocate their resources and efforts where they are needed most, ensuring maximum effectiveness in mitigating risks and vulnerabilities. Securing funding before approaching deadlines A major challenge for school districts surrounding campus security is identifying and securing the necessary funding to implement solutions aligned with their goals. Leveraging available funding sources is critical, especially considering certain programs are approaching their deadline, like the Elementary and Secondary School Emergency Relief (ESSER) fund. Announced during the pandemic, ESSER is a funding program that has allocated nearly $190 billion in aid to U.S. public school districts to fund projects benefitting the well-being of occupants. Notable ESSER funding deadlines to keep in mind as the clock winds down include September 30, 2024 Notable ESSER funding deadlines to keep in mind as the clock winds down include September 30, 2024, when schools must attribute all of their funds to assigned contracts. Following this date, pioneers will need to complete all ESSER spending by January 2025 unless approved for an extension into March 2025. As ESSER wanes, school districts are acutely aware of the fiscal cliff in budgets through 2025. However, many states are ramping up grant funding to close the deficit gap. Administrators should become familiar with these grant opportunities at a local and state level. Get started on security plans The time for school district pioneers to act is now. While the safety and well-being of students and staff are always top priorities, it’s crucial to acknowledge that a lack of insight into necessary security upgrades and available funding options will leave districts behind the curve. Seizing the final months of ESSER funding presents an ideal window to address security pain points and build a safer future for K12 facilities. Looking beyond ESSER, pioneers must proactively seek out and leverage other funding avenues to help ensure the continuity of their security efforts and maintain a proactive stance in safeguarding healthy and safe educational environments.
Choosing the appropriate fingerprint technology for a given application is dependent on factors including the required level of security and matching accuracy, the desired capabilities and features, and the usability to achieve adoption and productivity goals. A successful evaluation process will help ensure that this mature and proven user authentication method performs as expected. Fingerprint biometric advantages The speed, simplicity, accuracy, and cost-effectiveness of the fingerprint method have made it among the most widely used for biometric authentication across industry sectors ranging from banking and finance, retail, and healthcare, to government and law enforcement. It performs biometric technology’s “something you are” function while offering unique characteristics that make it particularly valuable for many applications. Unique identifier The fingerprint biometric has the permanency of being reasonably stable and consistent over time Among these characteristics is the pervasiveness and special nature of the fingerprint -- almost everyone has one, and each is a unique identifier. The fingerprint biometric has the permanency of being reasonably stable and consistent over time. It is also easy to acquire, measure, and process. High adoption rate Another key attribute of a fingerprint biometric is its ability to be protected against threats ranging from abuse and misuse to theft, imitation, and substitution. When it is used with recognition techniques the resulting solution performs with a combination of accuracy, speed, scalability, and ease of use. Fingerprint biometric solutions also have the highest adoption rate among biometric authentication solutions according to an industry report published by Payments Journal. Three interrelated components There are three basic components in any fingerprint biometric system as shown in Figure 1: capture (using a sensor that can capture even the most difficult finger types); liveness detection (using the Presentation Attack Detection – or PAD – technique); and matching (including preventing rejection of a legitimate user). Biometric algorithm The sensor captures and pre-processes the fingerprint data. It must be able to successfully capture fingerprint images for a range of skin types and print conditions under diverse temperatures, humidity, light, surface oil, dust, dirt, and other environmental conditions. A biometric algorithm then extracts minutiae data about the fingerprint ridges (endings, bifurcations, islands, etc.) and their orientation and position. PAD technique Implementing a presentation attack detection (PAD) technique at this stage activates the fingerprint biometric system’s second key element: liveness detection. This verifies the fingerprint’s authenticity and that it belongs to a living person. The system’s third element – matching – occurs after the PAD-verified fingerprint dataset has been securely stored as a record, known as a template, inside an enclave with cryptographic protection. Check for liveness The corresponding template of the legitimate user is then retrieved from secure storage When the fingerprint is presented for matching, it is rechecked for liveness. The corresponding template of the legitimate user is then retrieved from secure storage and the process of matching the fingerprint with this template is executed. This must be completed accurately and without rejecting a legitimate user. Types of fingerprint sensing technologies There are four prevailing categories of sensing technologies used with fingerprint readers: optical, capacitive, thin-film transistor (TFT), and multispectral imaging (MSI). Optical and capacitive method Optical is the most mature sensor technology and offers the benefits of a compact size, good capture Optical is the most mature sensor technology, and offers the benefits of a compact size, good capture and matching performance, a small enough size to fit in most desktop environments or shared workstations, and a high level of accuracy at a cost-effective price point across all use cases. The capacitive method, on the other hand, is less prone to fake finger attempts while also offering a thin and compact size for space-limited applications, the power efficiency to support battery-operated devices, and the ability to handle both indoor and outdoor lighting conditions. TFT technology The third technology goes a step further in capture accuracy. TFT technology can accurately recognise the smallest fingerprint features with ultra-high resolution and is used either as a larger-size matrix capacitive proximity detector (capacitive fingerprint sensor) or a larger-area matrix light detector (optical fingerprint sensor). It is ideal for in-the-field mobile identification applications that require a cost-effective, ultra-slim, and lightweight solution with low power consumption. MSI technology MSI technology differs from all three approaches, projecting multiple colors of light into the finger from different angles to collect both surface and subsurface biometrics data. It captures the most difficult fingerprints of diverse demographics, in a wide range of challenging environments. HID has used this patented technology in fingerprint readers that are compliant with ISO 30107-3 PAD Level 2 for advanced anti-spoofing against fraud. The technology also improves matching and offers sophisticated endpoint security that prohibits cyber criminals from gaining unauthorised access to networks by turning fingerprint readers into secure endpoints. Best practices for technology selection Much is expected of the current fingerprint solutions, including delivering a low total cost of ownership Much is expected of the current fingerprint solutions, including delivering a low total cost of ownership. There are three top considerations: security, suitability, and usability. Each is important and the best approach is to strike a balance between all three. Following are the questions to ask during the selection process: Security: What is the regulatory environment? Financial and government services, healthcare, and law enforcement are some examples of highly regulated sectors with elevated security compliance requirements. Are there mandates in place for advanced capturing and biometric authentication specifications? How important is it to ensure anti-spoofing through liveness detection? Will endpoint security be required so that, if the fingerprint device is hacked, no network, system, or data behind the firewall will be impacted? Suitability: Where will the biometric technology be implemented? There will be additional considerations if it is to be embedded in portable, battery-operated devices that require low power consumption. Where will the technology be used? Will it need to fit into small spaces or be used in challenging indoor or outdoor conditions and environments? Will durability be important? Some deployments will face unpredictable weather and difficult lighting conditions for image capture. Will the technology be used for mission-critical border control or a more common – and less demanding -- commercial use? Usability Is it critical that the technology easily and consistently perform capture and matching? Will there be high volumes of fingerprint captures and matches? Is “friction frustration” a concern? If so, the solution must perform matching quickly and accurately to sustain high levels of user productivity. Will the fingerprint device be used by one person exclusively, or multiple people in a shared workstation setting? How diverse is the user population? Some readers are designed to handle all types of fingerprints and diversified demographics. Different applications Fingerprint biometrics is a proven solution to address real-world challenges, each with its requirements The answers to these questions will help determine the best choice of fingerprint technology. Different applications apply fingerprint biometrics to very different use cases but in all cases. It is a proven solution to address real-world challenges, each with its requirements. For instance, in a healthcare clinician’s terminal area or a similar shared environment with limited space, a durable, low-profile capacitive sensor may be the right answer. For an organisation in a highly regulated, mission-critical environment like a bank or border control agency, advanced technologies such as MSI readers may be needed to avoid the serious repercussions of a spoofed identity or the rejection of a legitimate one. Requirements for a biometric solution These are just a few of the requirements to consider when choosing a fingerprint solution. In banking and finance, alone, fingerprint biometrics is used for applications ranging from transacting at the ATM to customer onboarding (eKYC), compliance (AML/KYC), and fraud prevention. The retail sector adds even more, including age verification, loss prevention, point of sale (POS) security, self-service checkout, and secure time and attendance. Law enforcement organisations have their unique requirements, using fingerprint biometrics for background checks, criminal booking, crime investigation, inmate management, mobile identification, and more. For government agencies, typical applications include benefits distribution, border security, citizen ID, employ authentication (SSO/MFA), and voter registration. Each application requires a thorough assessment of the best fingerprint technology for the job. The right touch The right solution will deliver the optimal balance of security, suitability, and usability Fingerprint biometric solutions empower a wide range of use cases with the simple touch of a finger. The right solution will deliver the optimal balance of security, suitability, and usability based on an analysis of criteria including specific application requirements, the characteristics and size of the user population, and challenges posed by environmental conditions. Accuracy, efficiency, and security The world faces increasingly dangerous fraud, account takeover, and impersonation threats. As industries and enterprises work to improve and evolve their identity and access strategies to combat these threats, fingerprint biometrics continue to prove their value through solutions that meet the key selection criteria while delivering the highest levels of accuracy, efficiency, and security.
Misconceptions about AI and analytics in video security are common due to the rapid evolution of the technology and varying levels of understanding. Artificial Intelligence (AI) and analytics are increasingly used as interchangeable terms when discussing video security cameras. AI v/s analytics While there is some overlap, it is important to articulate the differences between them when speaking to stakeholders or customers. As the myriad types of AI gain more prominence in the global dialogue and privacy concerns are increasingly raised, security professionals need to take extra care to educate executives and management in any organisation so that they can, in turn, represent the company's use of AI tools accurately. AI and analytics in video security Security cameras use subsets of AI, namely machine learning and deep learning, to recognise and classify objects The intent of this article is not to do an academic deep-dive on either AI or analytics, but instead to position each discipline as it relates to modern AI-based video security. The goal is to educate operations and management about the use of AI in video surveillance to support informed decision-making across the organisation. It’s worth mentioning that while AI is often used as a catch-all term, security cameras use subsets of AI, namely machine learning and deep learning, to recognise and classify objects. Misconceptions Here are four common misconceptions about AI and analytics: Misconception #1: AI and analytics are the same People often confuse AI with analytics, but they're distinct. AI is used in the video industry to enhance analytics and analysis capabilities. The technique involves the use of the machine and deep learning algorithms to recognise or classify known objects like a person or vehicle. AI can further detect unique attributes of objects such as the colour of clothing, or additional objects that are carried or worn such as backpacks or glasses. Object detection The processes overlap somewhat when AI is also used to enhance the analysis of complex behaviours Analytics, on the other hand, refers to the process of analysing what the detected object is doing. The processes overlap somewhat when AI is also used to enhance the analysis of complex behaviours. Is a vehicle traveling left or right in the camera’s field of view, possibly going the wrong way down a one-way street? Did it enter a restricted zone? Should a car arrive in this area at 3 a.m.? These are basic binary (yes/no) analytic tasks. Ascertaining whether two people are fighting or if someone is shoplifting is a more nuanced analysis that requires a sophisticated AI algorithm capable of considering multiple data points before alerting staff to suspicious behaviour. Addressing false positives with AI-assisted analytics Before AI-based object detection, analytics were prone to false positives any time the lighting changed (a passing cloud could change the pixels). Working together, AI and analytics have largely solved the issue of false positives for the objects they recognise. On a properly installed camera, AI-assisted analytics can issue proactive alerts or search through hours of footage for humans or vehicles with specific attributes incredibly quickly. AI adds classification and behaviour information to raise the overall accuracy of analytics and analysis. AI can also be used to enhance image quality in cameras, so there are many other ways it can be utilised. Misconception #2: AI can operate autonomously and replace security personnel AI coupled with analytics can help operators monitor an increasingly larger number of cameras for anomalies and events While AI can enhance surveillance and response, the nuanced understanding and decision-making capabilities of humans are still crucial in most scenarios. AI coupled with analytics can help operators monitor an increasingly larger number of cameras for anomalies and events that may warrant attention, but the decision on how to act still firmly rests with the operator. This increasingly ‘intelligent’ assistant represented by AI helps security teams focus on what matters in an increasingly complex world, but it’s a team effort. And while AI’s capability to operate autonomously will surely improve, it’s hard to imagine a world in which it would be wise to let it make important decisions without human oversight. Misconception #3: AI-based security cameras are invading the privacy Safeguarding personally identifiable information (PII) is a critical responsibility of any organisation. Because of the prevalence of data breaches, everyone is keenly aware of the risks of PII ending up in the wrong hands. For video security systems, it’s essential to realise that the descriptive metadata an AI-based camera captures is composed of anonymous data about the humans it detects. Attributes such as the colour of clothing and whether a person is carrying a backpack or wearing a hat are certainly not sufficient to identify anyone personally. And while there may be grey areas with some AI systems that attempt to classify gender and age, they are still not identifying a specific person. Facial recognition Facial recognition is a specific, focused function, and while it might be improved with some AI-based techniques Most importantly, AI does not equal facial recognition. Facial recognition is a specific, focused function, and while it might be improved with some AI-based techniques, facial recognition has had its separate evolution distinct from AI. Facial recognition has privacy implications, while most AI implementations do not. AI-based detection Additionally, AI-based detection of humans and vehicles typically happens “on the edge”, processed within the camera itself, while facial recognition almost always requires a separate VMS/server application and database to function. So, AI-based cameras don’t, by themselves, do facial recognition. Misconception #4: AI can learn anything on its own AI-based algorithms are only as good as the training they’ve received While AI can significantly enhance video surveillance capabilities, the machine and deep learning algorithms are not infallible. They require human oversight to manage false positives and interpret complex situations. AI-based algorithms are only as good as the training they’ve received. For example, human and vehicle detection algorithms have been carefully trained by R&D departments in laboratory settings with hundreds of thousands, if not millions, of representative images. This is why they can be very accurate when installed correctly. AI ‘on-site learning’ cameras For AI-based systems to truly learn to recognise something, they must also be informed when they get something wrong. This type of training usually occurs under the supervision of experienced AI developers. Recently, new AI ‘on-site learning’ cameras have become available. These can be trained by operators to recognise unique, customisable objects such as forklifts, shopping carts, airplanes, logos on vehicles, or any object an organisation might want to track or count. These systems must also be trained to be accurate. Intelligent training application AI on-site learning is also a great way to increase overall accuracy in any setting prone to false positives A typical on-site training challenge would be to capture an object in every lighting condition. To overcome this, forward-thinking vendors include an intelligent training application that automatically generates additional images across a range of luminance values, saving operators substantial time and effort while increasing accuracy. AI on-site learning is also a great way to increase overall accuracy in any setting prone to false positives. Conclusion Understanding these misconceptions is crucial for making informed decisions when implementing AI and analytics in video security systems and gaining consensus from stakeholders. As AI becomes ubiquitous across industries, it has the potential to lose its true meaning, particularly because we are only scratching the surface with machine and deep learning applications. AI’s current capabilities and limitations Most importantly, we have to help educate all of our constituents that AI and analytics are not the same It’s also important to recognise that general (or strong) ‘AI’ does not yet exist. This is the ability of a machine to do any intellectual task a human can do. However, the marketing ship has long since sailed, so the best we can do is stay informed about AI’s current capabilities and limitations. Most importantly, we have to help educate all of our constituents that AI and analytics are not the same. AI does not equal facial recognition. Nor does it replace the need for human oversight. AI-based technology AI is a long way from non-structured, comprehensive learning and decision-making in a way humans would describe as ‘intelligent.’ With those caveats in place, the current AI-based technology functions as a fantastic assistant for security teams helping them to better protect people and property.
Security beat
Fueled by mounting concerns about the cybersecurity vulnerability of U.S. ports, President Joe Biden has signed an Executive Order aimed at shoring up defences against cyberattacks. Cybersecurity initiative The cybersecurity initiative marks a significant shift in policy, empowering key agencies and outlining concrete actions to bolster defences. By empowering agencies, establishing clear standards, and fostering collaboration, the initiative aims to strengthen U.S. ports against the evolving threat of cyberattacks, safeguarding the nation's maritime economy and national security. Expanded authority for DHS The proactive approach aims to prevent incidents before they occur The Executive Order grants expanded authority to the Department of Homeland Security (DHS) and the Coast Guard to address maritime cyber threats. DHS gains the power to directly tackle these challenges, while the Coast Guard receives specific tools. The Coast Guard can compel vessels and waterfront facilities to address cyber vulnerabilities that endanger safety. The proactive approach aims to prevent incidents before they occur. Real-time information sharing Reporting any cyber threats or incidents targeting ports and harbors becomes mandatory. This real-time information sharing allows for swifter response and mitigation efforts. The Coast Guard also gains the authority to restrict the movement of vessels suspected of posing cyber threats. Inspections can be conducted on vessels and facilities deemed risky. Mandatory cybersecurity standards The standardisation aims to eliminate weak links in the chain and prevent attackers from exploiting Beyond these broad powers, the Executive Order establishes foundational elements for improved cybersecurity. Mandatory cybersecurity standards will be implemented for U.S. ports' networks and systems, ensuring a baseline level of protection across the board. This standardisation aims to eliminate weak links in the chain and prevent attackers from exploiting individual vulnerabilities. Importance of collaboration and transparency Furthermore, the initiative emphasises the importance of collaboration and information sharing. Mandatory reporting of cyber incidents fosters transparency and allows government agencies and private sector partners to work together in mitigating threats. Additionally, the Executive Order encourages increased information sharing among all stakeholders, facilitating a unified response to potential attacks. Maritime Security Directive The Executive Order encourages investment in research and development for innovative cybersecurity solutions To address specific concerns, the Coast Guard will issue a Maritime Security Directive targeting operators of Chinese-manufactured ship-to-shore cranes. This directive outlines risk management strategies to address identified vulnerabilities in these critical pieces of port infrastructure. The long-term success of this initiative hinges on effective implementation. The Executive Order encourages investment in research and development for innovative cybersecurity solutions, recognising the need for continuous improvement and adaptation to evolving threats. Recognising the urgency of cyber threats The initiative has been met with widespread support from port authorities, industry stakeholders, and cybersecurity experts who recognise the urgency of addressing cyber threats. However, some concerns exist regarding the potential burden of complying with new regulations for smaller port operators. Effective communication, resource allocation, and collaboration among all stakeholders will be crucial to ensure the successful implementation of this comprehensive plan. Enhancing cybersecurity The more impactful and noteworthy piece is the associated NPRM from the U.S. Coast Guard (USCG) “This Executive Order is a positive move that will give the U.S. Coast Guard (USCG) additional authority to enhance cybersecurity within the marine transportation system and respond to cyber incidents,” comments Josh Kolleda, practice director, transport at NCC Group, a cybersecurity consulting firm. The more impactful and noteworthy piece is the associated Notice of Proposed Rulemaking (NPRM) from the U.S. Coast Guard (USCG) on “Cybersecurity in the Marine Transportation System,” adds Kolleda. Portions of the notice of proposed rulemaking (NPRM) look similar to the Transportation Security Administration (TSA) Security Directive for the rail industry and the Emergency Amendment for the aviation industry. Coordinating with TSA on lessons learned The USCG should be coordinating with TSA on lessons learned and incorporating them into additional guidance to stakeholders and processes to review plans and overall compliance, says Kolleda. “At first glance, the NPRM provides a great roadmap to increase cybersecurity posture across the various stakeholders, but it underestimates the cost to private companies in meeting the requirements, particularly in areas such as penetration testing,” says Kolleda. Cyber espionage and threats The focus is on PRC because nearly 80% of cranes operated at U.S. ports are manufactured there “It is unclear if or how the federal government will provide support for compliance efforts. As this seems to be an unfunded mandate, many private companies will opt for the bare minimum in compliance.” “Cyber espionage and threats have been reported by the Director of National Intelligence from multiple nation-states including China, Russia, and Iran,” adds Paul Kingsbury, principal security consultant & North America Maritime Lead at NCC Group. The focus here is on the People’s Republic of China (PRC) because nearly 80% of cranes operated at U.S. ports are manufactured there, he says. Destructive malware “The state-sponsored cyber actors’ goal is to disrupt critical functions by deploying destructive malware resulting in disruption to the U.S. supply chain,” says Kingsbury. “These threat actors do not only originate in China or other nation-states but also include advanced persistent threats (APTs) operated by criminal syndicates seeking financial gain from such disruptions." "The threat actors don’t care where the crane was manufactured but rather seek targets with limited protections and defences. The minimum cyber security requirements outlined within the NPRM should be adopted by all crane operators and all cranes, regardless of where they are manufactured.” PRC-manufactured cranes Kingsbury adds, “The pioneering risk outlined in the briefing is that these cranes (PRC manufactured) are controlled, serviced, and programmed from remote locations in China." "While this is a valid concern and should be assessed, there are certainly instances where PRC-manufactured cranes do not have control systems manufactured in PRC. For example, there are situations in maritime transportation system facilities where older cranes have been retrofitted with control systems of European Union or Japanese origin.” Monitoring wireless threats “The Biden Administration’s recent Executive Order is a critical step forward in protecting U.S. ports from cyberattacks and securing America’s supply chains,” says Dr. Brett Walkenhorst, CTO at Bastille, a wireless threat intelligence technology company. “To ensure proper defence against malicious actors accessing port-side networks, attention must also be paid to common wireless vulnerabilities." "Attacks leveraging Wi-Fi, Bluetooth, and IoT protocols may be used to access authorised infrastructure including IT and OT systems. Monitoring such wireless threats is an important element in a comprehensive approach to upgrading the defences of our nation’s critical infrastructure.”
In the competitive world of physical access control, Big Tech companies are seeking to play a larger role. Physical access competition Apple Wallet continues to stake its claim on mobile credentialing. Amazon One Enterprise is pushing a palm-based identity service. Google/Nest offers smart locks for home access control, with identity and access management provided in the Google Cloud. The entry of these big companies in the historically fragmented physical access control market is causing disruption and foreboding new levels of competition. Apple Wallet impacting credentialing trends The popularity of mobile wallets and contactless technologies in general has grown, creating more demand At Apple’s Worldwide Developer Conference in June 2021, the company announced support for home, office and hotel keys, including corporate badges and student ID cards, in Apple Wallet. Later, the company announced Hyatt as the first hotel partner to support the technology. Since then, the popularity of mobile wallets and contactless technologies in general has grown, creating more demand for a seamless solution such as Apple Wallet. Easy access In 2023, HID Global announced the availability of their employee badge in Apple Wallet, allowing staff and guests to easily access corporate spaces with their iPhone or Apple Watch, including doors, elevators, turnstiles, etc. Employees just need to hold their iPhone or Apple Watch near the reader to unlock. Factors affecting the rate of adoption However, implementing and maintaining an Apple Wallet-based access control system can incur costs for hardware updates, software licencing, and ongoing maintenance. Factors affecting the rate of adoption include the need to upgrade existing infrastructures to accommodate the technology, and the necessity for access control manufacturers to develop and implement integrations with Apple Wallet. Benefits of adoption Keys in Apple Wallet take full advantage of the privacy and security built into the iPhone and Apple Watch With larger companies leading the way, some smaller ones might take longer to catch up. There is also a need to educate building owners and administrators to see the value and benefits of switching to Apple Wallet-based access control. Convenience and greater security can accelerate adoption. Keys in Apple Wallet take full advantage of the privacy and security built into iPhone and Apple Watch. Sensitive data protection A compatible app, specific to the building’s access control system, is needed. Once added, credentials are securely stored in the iPhone's Secure Enclave, a dedicated hardware chip designed for sensitive data protection. Holding an iPhone near an NFC-enabled reader enables transmission of encrypted credentials. In addition to Near Field Communication (NFC), some systems also utilise Bluetooth Low Energy (BLE) for added security, longer read range, and hands-free unlocking. Phones need sufficient battery charge to function. Amazon One Enterprise Enables Palm-Based Biometrics In November 2023, Amazon Web Services Inc. (AWS) announced an identity service providing comprehensive and easy-to-use authentication for physical and digital access control. The system enables users to employ their palm as an access control credential, allowing organisations to provide a fast and contactless experience for employees and others to gain access to physical locations as well as digital assets. Physical and digital locations Physical locations include data centres, office and residential buildings, airports, hotels, resorts Physical locations include data centres, office and residential buildings, airports, hotels, resorts, and educational institutions. IT and security administrators can easily install Amazon One devices and manage users, devices, and software updates using AWS’s Management Console. Elimination of physical credentials An advantage of the Amazon approach is the elimination of physical credentials such as fobs and badges, and digital elements such as personal identification numbers (PINs) and passwords. AWS says security is built into every stage of the service, from multi-layered security controls in the Amazon One device, which is the same technology used in the Amazon Go retail stores, where shoppers can pay for purchases by scanning the palm of their hands. The devices combine palm and vein imagery for biometric matching and deliver an accuracy rate of 99.9999%, which exceeds the accuracy of other biometric alternatives, says the company. AI and ML The palm-recognition technology uses artificial intelligence and machine learning to create a “palm signature” that is associated with identification credentials such as a badge, employee ID or PIN. Boon Edam, a revolving door and turnstile manufacturer, offers Amazon’s palm biometric technology on its equipment, and IHG Hotels & Resorts uses the technology to provide employees a convenient way to identify themselves and gain access to software systems. Google and Nest Devices in Access Control When the Nest × Yale Lock is connected to the Nest app, a resident can unlock a door from their phone Google’s Nest devices include smart locks for home access control. The Google Nest × Yale Lock allows access control via both physical keys and passcodes accessible through the Google Home app. When the Nest × Yale Lock is connected to the Nest app, a resident can unlock a door from their phone. Passcodes can be created for family, guests, and other trusted persons. Alerts can be provided whenever someone unlocks and locks the door. When Nest “knows” a resident is away, the door can lock automatically. Voice control, Google Home app Voice control, using Google Assistant integrated with various Nest devices, enables use of voice commands to lock and unlock doors, thus adding another level of convenience. Smart home devices from various manufacturers can be controlled through the Google Home app. SMART Monitoring ADT’s Self Setup smart home security systems integrate Google Nest smart home products with ADT security and life safety technology, including SMART Monitoring technology. Microsoft Azure is another company that could impact access control. The Microsoft Azure Active Directory is an identity and access management platform that could be extended to physical access control, leveraging existing user credentials. Long-Range Impact on the Security Marketplace Big Tech companies are creating platforms for managing access control data, integrating with other security systems Increasingly, Big Tech companies are creating platforms for managing access control data, integrating with other security systems, and offering analytics for optimising security and building operations. Big Tech is also actively researching and developing new technologies for access control, such as facial recognition, voice authentication, and AI-powered anomaly detection. Access control communication and integration As their involvement in physical access control grows, Big Tech companies could potentially gain more influence in setting industry standards for access control communication and integration, similar to how they have become dominant in other areas such as mobile platforms. Given their expertise in user interface design and data analysis, Big Tech companies could help to direct how future access control systems are managed and how users interact with them, including more intuitive and user-friendly operations. Future of physical access control Existing concerns about privacy, security, and potential dominance by a few Big Tech companies could spill over into physical access control. However, traditional security companies, startups, and industry consortiums are also actively developing innovative solutions. Ultimately, the future of physical access control will likely be shaped by a combination of many different players and technologies – large and small.
Already a strong player, particularly in New Zealand and Australia, Gallagher is still climbing in the U.S. market, which it sees as a big opportunity to invest in the company. Active in the United States for 10 years, Gallagher undertook a more aggressive growth strategy about five years ago. There are 52 employees in Gallagher’s U.S. security business, and about half the workforce has been hired in the last couple of years. They have grown from three sales territories to 16, operated by a full sales and engineering staff. Culture of innovation sets As it happens, Gallagher’s U.S. headquarters is located a short drive from my home office in the wider vicinity of Atlanta. I missed seeing them at GSX in Dallas, so we scheduled an in-person visit to catch up on their company. Gallagher’s strong culture of innovation sets them apart, as does their “people-first” commitment, says Scott Elliott, Gallagher’s Executive Vice-President, The Americas. “We have intentionally recruited for a diversity of thought that drives the business,” says Elliott. “We are a people business.” Melissa Vidakovic, Director of Marketing, Americas; and Scott Elliott, Executive VP, Americas, at Gallagher Security's office in Canton, GA. Unified approach An advantage Gallagher has in the market is total ownership of their supply chain; it manufactures each of the hundreds of products used across their solutions, from plastic components to readers to controllers to their own software systems. Among other advantages, the unified approach enables tighter control from a hardening and cybersecurity perspective, enabling them to minimize any threat vectors or vulnerabilities. The strategy also avoids dependence on third-party suppliers, which was a huge advantage during recent supply chain disruptions. While competitors struggled with availability issues related to third-party manufacturers, Gallagher’s supply was uninterrupted. Gallagher’s commitment Gallagher uses the same norms as the nation and subjects its effects to inner and outer penetration As a manufacturer serving a broad spectrum of markets, it’s Gallagher’s commitment to the high end of the market (e.g., high-security applications), where the company incorporates core tenets such as authentication and encryption. Gallagher uses some of the same standards as the government and subjects its products to internal and external penetration testing. These core strengths are also integral to Gallagher’s complete product line. “If it’s good enough for a high-level customer, it’s good enough for Mr. Business Owner,” says Elliott. The New Zealand company was founded in 1938 and was the first company to commercialize the electric fence, which it still uses for its agriculture business sector, separate from the security business. Gallagher entered the access control business 35 years ago in 1988 when a product used to restrict access to fuel pumps evolved into broader access control. Gallagher platform In the intervening years, the product has grown into a unified platform that incorporates access control, intrusion detection, and perimeter detection in a single ecosystem. “The platform is all-encompassing,” says Elliott. “No other platform does all three.” Augmenting access control, intrusion, and perimeter protection, there are other applications available in the Gallagher platform, such as workforce management, health and safety functions, and a spectrum of features useful to a wider stakeholder community. Fatigue management applications For example, Gallagher can implement routine randomized checks to proactively mitigate potential risks such as drug or alcohol abuse, thus ensuring workers are fit to work, to operate various machinery and that they do not pose a threat to fellow employees or the company. “Fatigue management” applications can monitor the use of equipment to avoid repetitive injuries or manage how long an employee works at a job site, requiring a worker to swipe or tap a card to a reader mounted on a machine to monitor and limit the time they operate that machine. Mobile mustering provides location and identification of evacuees in case of an emergency. Impact of digital transformation Gallagher’s “Better Ways of Working” concept zeroes in on the impact of digital transformation Gallagher is also embracing the “digital transformation” of the industry. Security companies must adapt to a more agile workforce and shifting processes, says Elliott. Gallagher’s “Better Ways of Working” concept zeroes in on the impact of digital transformation on their workforce. They also seek to address the changing workforce, where Gen-Z’ers work side-by-side with tenured, experienced workers, and where creating trust is the best approach to closing the generational gap. Gallagher also seeks to educate the market on trends such as artificial intelligence (AI), machine learning, cloud adoption, various service delivery models, and other issues. Industry consolidation Gallagher has more than 1,200 employees; operates in 140 countries, from South America to Canada, Europe to the Asia-Pacific and Australia; and serves almost 16,000 customers. Gallagher is part of New Zealand’s growing technology export sector, which is growing 30% faster than the overall economy and is now the second-largest export sector in New Zealand. In an age of industry consolidation and a market dominated by corporate conglomerates, Gallagher is a privately held organization seeking to be agile and innovative, and to deliver customer value more quickly. Gallagher re-invests about 15% of its profits into research and development. “Our customer service is the primary reason people buy from us,” says Elliott. Security integrators Security integrators quickly appreciate the breadth and strength of the product line Gallagher positions itself as an alternative in a market in the midst of disruption. Brand awareness continues to be a challenge in the United States, and the sales team often hears the question: “Who is Gallagher?” Once the introduction is made, security integrators quickly appreciate the breadth and strength of the product line, says Elliott. “We allow our customers to select among best-of-breed platforms, and [using open systems,] we are not limited by the technology we offer,” says Elliott. “Our value proposition to the integrator channel is our focus on the relationship,” says Elliott. Supporting end users through an authorized, certified channel, Gallagher also emphasizes value, cost-competitiveness, and cybersecurity. “Our partner relationships are built around cultural alignment,” says Elliott. Product innovation perspective What’s ahead for Gallagher and for the industry as a whole? Hard to say, notes Elliott, given the unfolding of unpredictable geopolitical and financial trends. However, from a product innovation perspective, Gallagher will continue to evolve, balancing a dependence on “cash cow” legacy product lines with investment in leapfrog innovations such as frictionless access control, cloud platforms, and mobile systems. In general, Elliott predicts AI will yield an opportunity to analyze a person’s pattern of behavior and intent, thus enabling a security system to adapt down the road. “With the ability to predict with some degree of certainty what might happen, these capabilities will evolve,” says Elliott.
Case studies
Metrasens, a recognised pioneer in advanced detection systems for security and safety applications, announced its selection by the Fort Worth Independent School District (FWISD) in bolstering safety measures for graduation ceremonies and extracurricular events. Serving nearly 75,000 students across 140 schools, FWISD conducted a meticulous internal assessment of various technologies, ultimately selecting Metrasens as the preferred solution. FWISD deployed six Metrasens Ultra systems during its 2024 graduation ceremonies. The deployments strengthened safety protocols while synergizing with existing security measures, underscoring the district's unwavering commitment to safety as evidenced by its comprehensive security and safety policies. Fort Worth ISD graduations "We are confident in our choice of Metrasens Ultra to elevate our extracurricular safety efforts," said Daniel Garcia, Safety & Security Executive Director at Fort Worth ISD. "With regards to Fort Worth ISD graduations and other ceremonies, it's paramount that students, faculty, and visiting families feel assured and confident as they come together to commemorate these special occasions." "As we open our facilities to families, it's essential to offer reassurance that Metrasens Ultra systems provide a completely safe solution for all members of our school community." Metrasens Ultra systems The passive nature of Metrasens Ultra systems adds an additional layer of safety for all Metrasens Ultra, renowned for its cutting-edge sensor technology, swiftly and accurately pinpointing potential threats such as concealed weapons, all without emitting any harmful radiation. Its versatility enables effortless transition between indoor and outdoor settings, while its portability ensures convenient setup and relocation between facilities, without necessitating physical contact. The passive nature of Metrasens Ultra systems adds an additional layer of safety for all, including individuals with medical implants or expectant mothers. Moreover, the systems' sleek design and portability seamlessly align with the steadfast commitment to ensuring the safety of all attendees. Advanced detection technology "We are honoured to have been chosen by Fort Worth ISD to implement our advanced detection technology at their extracurricular events," said Chris Arbeitman, Vice President of Market and Business Development at Metrasens. "The district's dedication to safety aligns perfectly with our mission to provide innovative solutions that meet the diverse security needs of our customers."
Corsight AI is proud to announce its involvement in a groundbreaking security project at the 14th Battalion in Osasco, a neighboring city within the metropolitan area of São Paulo. The initiative marks a significant step forward in leveraging advanced technology to enhance public safety. Comprehensive security solution Captain David, a key sponsor and advocate for this initiative, has been instrumental in integrating Segdboa's comprehensive security solution at the battalion. The solution features Corsight AI's cutting-edge Facial Intelligence platform, Digifort's Video Management System (VMS) and License Plate Recognition (LPR), IP Extreme's video analytics for gun detection, smoke detection, fall detection, and fight detection, as well as Dahua's cameras, video walls, and touch screen TVs positioned throughout the battalion. Faster response times "This project is a significant milestone in our efforts to enhance public safety in Osasco and beyond," said Captain David, coordinator of activities at the 14th Battalion. "With the advanced technology provided by Segdboa and Corsight AI, we can respond more quickly and effectively to potential threats." Real-time monitoring Segdboa also installs surveillance poles with cameras in front of critical private and public venues This initiative is part of a Public-Private Partnership (PPP) spearheaded by Segdboa, which donates fully-equipped monitoring rooms to each battalion, outfitted with the latest security technology. These rooms enable real-time monitoring and rapid response to potential threats. Segdboa also installs surveillance poles with cameras in front of critical private and public venues such as shopping centres, condominiums, bridges, and parks. These cameras detect suspects and alert the Military Police forces within the battalion’s jurisdiction, ensuring swift action and increased public safety. Accuracy in public safety "We are proud to support this initiative and bring our cutting-edge technology to the forefront of public safety efforts," said Roberto Rocha, CEO of Segdboa. "Our goal is to create a safer environment for everyone by integrating the best technology available with the dedicated efforts of our police forces. We chose Corsight AI's technology for its proven accuracy in real-world conditions and its unbiased performance across gender and ethnicity." Advanced technology Segdboa has donated monitoring rooms to five cities and the Civil Guard Corps of Ibiúna city To date, Segdboa has donated monitoring rooms to five cities and the Civil Guard Corps of Ibiúna city. The project aims to eventually deliver monitoring rooms to each of the 380 battalions of the Military Police of São Paulo state, known as Brazil's powerhouse and often sets the standard for the nation. "We are excited to be part of this innovative project that leverages our Facial Intelligence platform to enhance security and public safety," said Geraldo Sanga, Corsight AI's Brazil Regional Sales Director. "This collaboration demonstrates the power of combining advanced technology with dedicated public service." Efficient law enforcement operations Additionally, Segdboa plans to integrate each battalion's facial recognition database with the national Cortex system from the Ministry of Justice. This national database includes photos of all citizens with legal mandates and records of stolen vehicles, facilitating more efficient law enforcement operations across the state. Corsight AI is committed to supporting this vital initiative and enhancing public safety through innovative facial recognition technology. It looks forward to continuing the collaboration with Segdboa and the Military Police of São Paulo.
Cybersecurity threats targeting organisations' industrial control systems (ICS) are not always direct. Instead, the most vulnerable entries to an ICS can start with external partners, like suppliers and vendors. Honeywell's customer, a global pharmaceutical company, realised that potential vulnerabilities like these might be in its partner ecosystem. Therefore, the pharmaceutical company wanted to get ahead of a potential breach so they trusted Honeywell to do a thorough assessment of its suppliers’ operational technology (OT) cybersecurity gaps. Why did the customer choose Honeywell? First, Honeywell's OT cybersecurity experts took the time to understand the customer’s processes at more than 100 sites around the globe. Second, Honeywell experts used their knowledge and experience along with the customer process insight to conduct assessments that met their unique needs. Many of the competitors are simply IT vendors dabbling in the world of OT. Honeywell, however, has the knowledge and the experience to better meet the demands of OT. The pharmaceutical company chose Honeywell over the competitors based on the quality and wealth of OT knowledge the experts provided. Spreading security The Cybersecurity Vulnerability Assessment is part of a global two to three-phase project that covers over 100 sites This was not to be a small or limited undertaking. This Cybersecurity Vulnerability Assessment is part of a global two to three-phase project that covers more than 100 sites. The first assessment was completed for the company’s site in India with other sites being covered in later phases. Vulnerability assessment Honeywell’s OT cybersecurity experts conducted the vulnerability assessment to help capture the customer’s control system vulnerabilities and potential weak spots. The assessment performed was a holistic technical review of the ICS infrastructure. It focused on analysing their cybersecurity processes, procedures, and safeguards to better protect their industrial control systems(ICS) from internal and external threats. Because Honeywell focuses on OT as opposed to IT only, Honeywell experts are skilled in considering the entirety of an ecosystem. This means including people, processes, and any technical issues that can impact the ICS cybersecurity posture. Digging in to reduce risks The Honeywell team was able to holistically assess the customer’s ICS environment, documenting observations The Honeywell team has deep expertise across IEC 62443 standards and other industry-specific guidelines, as well as invaluable experience with control systems. Because of this expertise, the Honeywell team was able to holistically assess the customer’s ICS environment, documenting observations and recommendations to help reduce cybersecurity risks. Physical site review Honeywell team first conducted a physical site review to assess to uncover issues such as control room doors left unlocked, passwords in the line of sight, and other security compliance violations. The team also reviewed the customer’s network equipment from third parties such as switches, routers, and firewalls; reviewed the infrastructure configurations; and checked installation processes. Site-specific recommendations The report detailed best practices and site-specific recommendations to help the customer help mitigate and prioritise All the vulnerabilities, severity levels, and remediation details were included in the Cybersecurity Vulnerability Assessment report. The report also detailed best practices and site-specific recommendations to help the customer help mitigate and prioritise any identified threats or vulnerabilities and notes regarding how and where each step can serve as a foundation for the best practice architecture. Challenges and successes Honeywell experts remained diligent in exceeding the customer’s expectations despite the shutdown in India due to the pandemic and the unexpected need to assess and remediate assets. Honeywell also had one secret weapon: one of the OT cybersecurity experts had real-life experience in the pharmaceutical industry. This made it possible for the team to better tailor the assessment (and recommendations) to this particular customer.
A major European oil and gas company that acquires, explores, produces and supplies chemical and petroleum products had a cybersecurity challenge. Company leadership wanted a better way to quantify and respond to the industry’s increasing levels of cybersecurity risk. Pioneers were looking for a new way to better understand and improve their company’s OT cybersecurity. As part of this effort, pioneers wanted to compare the company’s current levels of protection against a series of hypothetical attacks to identify gaps. With operations in several locations and a supply chain network of over 1,000 gas stations, auditing and improving the company’s cybersecurity would be no small task. Set of analysis and recommendations The Honeywell csHAZOP solution is designed to deliver a comprehensive set of analysis To help overcome these challenges, the company called in Honeywell and, specifically, its csHAZOP services team to perform a detailed design evaluation based on OT cybersecurity risk. The Honeywell csHAZOP solution is designed to deliver a comprehensive set of analysis and recommendations–it goes beyond the standard cybersecurity vulnerability assessment or IEC 62443 compliance audit by adding deeper analysis that is designed to: Investigate a significant amount of what can go wrong, including approximately 500+ attack scenarios – evaluating these for multiple threat actors and different consequences, Address – via risk assessments – both the likely risk reduction through the regular IT type of countermeasures (AV, firewall, hardening, etc.) and the consequence severity reduction through the implementation of safeguards (e.g., hardwiring critical control signals), Estimate residual risk for each hazard, allowing identification and quantification, making mitigation actionable, Focus on process automation cybersecurity risk (csHAZOP stage 1) or production process cybersecurity risk (by adding csHAZOP stage 2 vs. cybersecurity production risk) to add a higher level of cybersecurity analysis from an OT perspective unique in the industry. Send in the csHAZOP experts Honeywell cyber experts also uncovered some high-risk design deficiencies The Honeywell OT cybersecurity experts worked with the Honeywell proprietary csHAZOP method to uncover several concrete recommendations for immediate remediation and technical design recommendations in the company’s ICS, to be considered in upcoming ICS migrations. Honeywell cyber experts also uncovered some high-risk design deficiencies. The Honeywell csHAZOP framework was used to identify levels of residual risk to determine which security hazard was more critical to address versus others. Honeywell provided targeted guidance on several aspects of the study, using experience from real-world cyber attacks in the industry. Honeywell’s csHAZOP service is one of the few cybersecurity assessments available on the market that is designed to apply counterfactual risk analysis. Honeywell’s csHAZOP report This evaluation now links OT cybersecurity to loss prevention and process safety Given a system’s protective measures, this method helps a company evaluate which cyber attacks (based on countermeasures, security protections and type of threat actor) may succeed. This evaluation directly links OT cybersecurity to loss prevention and process safety. Honeywell’s csHAZOP report for this oil and gas refinery was considered successful by the customer because of its well-defined procedure, the tools Honeywell has specifically designed for OT systems and the team’s experience and efforts in OT cybersecurity. Results of the csHAZOP assessment “The results of the csHAZOP assessment from Honeywell went beyond our expectations. We have received a detailed and analytical cybersecurity hazard and operability report concerning both identified risks and realistic recommendations for remediation." "Additionally, the report is a valuable tool for future upgrades of our systems as well as new projects and the development of an incident response plan. We intend to repeat this assessment periodically, as it is a valuable tool in our continuous efforts to improve security for our systems from the ever-evolving cybersecurity threats,” Major refinery in Europe.
In 1899, the Texas Legislature authorised the formation of the Southwest Texas State Normal School, which opened in San Marcos four years later. At the time, the school’s mission was to prepare Texas public school teachers, but over the years, it has undergone several expansions and name changes to reflect its evolution into the major multi-purpose university Texas State has become. From its humble beginnings located in a single building, Texas State’s original San Marcos campus has grown to cover a 485-acre campus that is home to 267 buildings, as well as an additional 5,038 acres of recreational, instructional, farm and ranch land. The university added a second campus in Round Rock, which has grown from 15 temporary buildings to a 101-acre campus with state-of-the-art facilities. Electronic key control systems Texas State’s student population has kept pace with its physical expansion, growing from 303 in 1903 to more than 35,546 in 2013 – marking the 16th consecutive year of enrolment growth for the university. Texas State reviewed its security policies and chose the need to execute electronic key Anticipating major physical and population growth to continue into the future, Texas State reviewed its security policies and determined the necessity of implementing electronic key control systems in sensitive areas. Based on its size, the understanding was that as many as 85 of these systems could potentially be needed as part of this initiative. Aggressive construction campaign Texas State was faced with a particularly challenging growth-related issue in September 2013, as its freshman enrolment surged to more than 5,000. Like many universities, Texas State requires its freshmen to live on campus, which it sees as a tool for retention. That policy seems to be working, with approximately 80 percent of freshmen living on campus technically returning for the following semester. To accommodate the growing ranks of on-campus residents, the university has pursued an aggressive construction campaign, building a new residence hall complex every two years to house approximately 600 additional students with plans to break ground this fall on a third new housing complex. In all, Texas State spent more than $190 million on new or renovated buildings, with more construction planned into the foreseeable future. Update key management policies Maintenance staff members would often reach for the key to a particular building they needed to access With a large number of individuals requiring access to so many facilities, the university recognised that key management had the potential to become a high-risk issue and determined to become proactive in reducing that risk. Maintenance staff members would often reach for the key to a particular building they needed to access, only to find it was already checked out. They would then be forced to go through the time-consuming – and frustrating – process of determining who had the key last and tracking that person down to retrieve it. The decision was made to update key management policies and practices to make them more efficient and effective. “We’ve been especially happy with the KeyWatcher’s access and reporting capabilities, and the system’s reporting tools make reviewing events and issues incredibly simple,” Kyle Estes Associate Director of Housing for Facilities Services Texas State. Options for key management systems To combat these problems and increase the security and effectiveness of its key management, Texas State charged its University Police Department and other stakeholders with undertaking an extensive review of the available options for key management systems on the market. This exhaustive process involved gathering research from printed materials and online research, having discussions with current customers of the various vendors, and listening to on-site presentations from the companies under consideration. At the conclusion of its review of key control cabinets and systems, Texas State chose KeyWatcher Touch from Morse Watchmans. This exhaustive process involved gathering research from printed materials and online research The main factors that led Texas State to choose KeyWatcher Touch systems were its robust feature set and competitive pricing. The school was also impressed by Morse Watchmans’ receptiveness to its specific needs – a six-digit user ID, for example – and ability to implement changes quickly. Access to support was also a main consideration, so Texas State appreciated that the system was produced domestically by a company with a 130-year history. Enterprise management capability Of the KeyWatcher systems to be implemented, the largest number were to be deployed for Texas State’s Department of Housing and Residential Life, which provides housing and services to approximately 7,000 residents in 25 facilities. The department also operates a facilities service group consisting of 110 full-time employees and a staff of 170 building paraprofessionals. The department also operates a facilities service group consisting of 110 full-time employees Because of the personnel changes the department experiences on an annual basis, the system’s enterprise management capability has been a valuable feature, as have its robust reporting capabilities, says Kyle Estes, Texas State’s Associate Director of Housing Facilities Services. Having keys available in each residence hall for use by maintenance staff has made the department more efficient and reduced their liability; staff no longer need to carry multiple master keys across campus for different buildings. Centralised management features “Because the system automatically generates a log of who has each key, we’ve been able to establish much better employee accountability for key usage,” Estes says. “The ability to set a maximum duration that each key can be checked out and to receive alarms when that limit is exceeded has eliminated the problem of having keys unnecessarily checked out and as a result inaccessible when someone needs them.” Ease of use and centralised control parts fed by the system’s web capabilities All KeyWatcher Touch systems deployed at Texas State are connected to the university’s network and interface with its card access and email systems. The ease of use and centralised management features provided by the system’s network capabilities have streamlined the once cumbersome process of generating reports and reviewing incidents. One particular feature, the ability to access the system from anywhere, has made the system even more effective, Estes says. Earliest adopters of KeyWatcher Touch As one of the earliest adopters of KeyWatcher Touch, the Housing and Facilities Department served as a test case of sorts for the system. Based on the success the department has had, combined with its continued rapid growth and expansion, Texas State University’s 85-system implementation is ongoing. As more systems are added, expansion will be a consideration moving forward, but Estes doesn’t anticipate that being a problem. “We’ve found that expanding these systems is fairly easy and doesn’t involve time-consuming processes that could delay implementation of key management for particularly sensitive areas,” Estes says. “Overall, the system has been very reliable, and the support staff has been very responsive and regularly available to help resolve the very few minor issues we’ve encountered in a timely manner."
Koning Willem I College in north-east Brabant, The Netherlands offers various educational and integration programmes. In total, around 18,000 students take 250 courses at its 16 locations. Modern educational institution A new location on Onderwijsboulevard in 's-Hertogenbosch was designed to be a model modern educational institution, including its access control. The imposing new building has modern rooms that provide opportunities for consultation, collaboration in small and large groups, presentations, and individual work. Access to these spaces required a flexible and modern locking solution ideally with as few keys as possible. Employees and students must feel welcome and safe. Need for an easily integrated system Dependable security was needed for all kinds of valuable learning materials and sensitive information Dependable security was needed for all kinds of valuable learning materials and sensitive information. “Easy integration with the existing access control system without additional software,” was the goal, according to Alex te Pas, functional manager of facilities management information systems. Keyless access for improved security and management “Within our organisation, we want to phase out the use of keys,” he says. “Because when employees left, we noticed that people often forgot to turn in keys or tokens. In the event of an audit, we then have a problem." Wireless Aperio locks The college chose Aperio locks which are easy to integrate wirelessly with their existing Nedap AEOS access control system. No additional software is needed: wireless Aperio locks communicate via Aperio Hubs which handle secure, real-time communication between locks and the AEOS system. This way, college security staff have full control over access and can quickly revoke anyone’s access rights. Saves time and costs The ongoing cost of using these battery-powered locks is also much lower than for equivalent wired electronic locks Because Aperio devices run on batteries, rather than mains power, there was no need to make any major adjustments to the doors. This saves both time and cost during installation. The ongoing cost of using these battery-powered locks is also much lower than for equivalent wired electronic locks, which require an ‘always on’ connection to the power grid to maintain secure status. Aperio E100 Escutcheon The college chose the Aperio E100 Escutcheon to secure doors throughout the building. The E100 offers a convenient combination of free exit from the inside with automatic locking on closure from the outside. It comes in a variety of specifications to fit different door security levels or everyday usage, including a version with PINpad which adds another level of control. 2-factor authentication With the additional PIN code, the risk of unauthorised access via a found or stolen pass is minimised. “We wanted to provide our technical rooms with 2-factor authentication. So here we chose Aperio locks with PIN code capability,” adds te Pas. Extending an AEOS system with Aperio wireless devices Nedap’s versatile AEOS access control system integrates seamlessly with a broad range of Aperio Nedap’s versatile AEOS access control system integrates seamlessly with a broad range of Aperio devices. End-users can get even more out of an existing Nedap AEOS system by integrating Aperio cylinders, escutcheons, handles, and more, online and/or offline, giving security managers control over traffic to and through more areas at their premises. Multiple device support Nedap integration supports multiple devices from the Aperio range, including the award-winning wireless handle (H100), escutcheon (E100), cylinder (C100), and security lock (L100). Aperio devices are available for almost any interior or exterior door, including wooden and glass doors, as well as fire doors. Online integration with AEOS can use different interfaces (RS485 / IP), connecting lock and system via hubs that control up to 16 locks. AEOS software A full set of powerful functions and events is made available for any Aperio device within the AEOS interface, including door or battery status and tamper detection. AEOS software manages everything, eliminating unproductive tasks including any need to duplicate data entry saving time, and extending control without hassle for building users or administrators.
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The design of buildings encompasses many elements, from the practical to the aesthetic. Well-designed buildings should be functional, and they can also be beautiful and inspiring. But can security systems and building design coexist and complement each other? We asked this week’s Expert Panel Roundtable: How does building design impact physical security systems -- and vice versa?
Manufacturers make things. That hasn’t changed. Manufacturers today still produce finished goods from raw materials using various tools, equipment, and processes. What is evolving is a greater emphasis among manufacturers on understanding and meeting customer needs. In the security industry and elsewhere, the role of a manufacturer is expanding from a purely production-focused function to one that embraces technology, prioritises adaptability, expands service offerings, and caters to a more demanding customer base. We asked this week’s Expert Panel Roundtable: How is the role of the manufacturer changing in the security market? Is “manufacturer” still the best term to reflect the changing role?
Migrating to the Cloud can be a cultural shift for some organisations, especially when it comes to physical security systems. Challenges such as concerns about data security and compliance, cost management, and a skills gap can make adopting the Cloud seem onerous. But the benefits are there, aren't they? We asked this week's Expert Panel Roundtable: Will the impact of the Cloud on physical security integrators be net-positive or net-negative?
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