Industrial surveillance

A number of key improvements to the online engineering tools provided by NSK, a pioneer in motion control solutions, serve to boost the work efficiency of customers. For instance, easy-to-use tools such as NSK Online Catalogue, Technical Calculations and 2D/3D CAD Data (all previously independent) are now linked. Design engineers can therefore select bearings, confirm specifications and download CAD data as part of a one-stop solution. In another improvement, a new function in Technical Calculations allows the one-time calculation and display of multiple factors that include bearing life, bearing fits/clearances and bearing frequencies, again helping NSK customers to reduce their work time. Basic dynamic load ratings New estimates derive from using NSK’s highly accurate (patent-pending) bearing life prediction method A notable underlying change is the application of NSK’s revised basic dynamic load ratings, a parameter used to calculate the estimated life of rolling bearings. The revision, which extends the basic rating life for the company’s main types of rolling bearings, including deep groove ball bearings, angular contact ball bearings, self-aligning ball bearings, cylindrical roller bearings and tapered roller bearings, now features in the NSK Online Catalogue. The new estimates derive from applying NSK’s highly accurate (patent-pending) bearing life prediction method based on ultrasonic testing, a world-first process announced by the company in March 2023. NSK developed a quantitative evaluation method that can determine which factors influence the process of crack propagation in a bearing material, and to what extent. Ultrasonic inspection technique With this revision, the estimated life of radial roller bearings, for example, is up to twice that of previously By combining the new method with an ultrasonic inspection technique that scans the non-metallic inclusions in a large volume of steel, the company is able to predict bearing life with far higher accuracy. NSK has therefore revised the basic dynamic load rating of many bearings with no change in design or materials, while still applying the appropriate safety margin to any uprated values. With this revision, the estimated life of radial roller bearings, for example, is up to twice that of previously. As the basic dynamic load ratings of bearings improve, they are suitable for use in higher load conditions, facilitating the selection of smaller bearings that perform the same function. Benefits include machine downsizing and weight reduction.  CO2 emissions savings By way of example, machines that used NSK’s HR32306J tapered roller bearings can now adopt the smaller HR33206J. This change delivers a 14% reduction in bearing outside diameter, a 13% reduction in width and approximately 38% less weight. Those seeking carbon neutrality also gain. Smaller bearings require fewer resources to manufacture. They also yield lower torque, resulting in less power consumption and fewer CO2 emissions during use. With the same aforementioned change of bearing, users will see a reduction in bearing torque and power consumption of approximately 18% (around 48 kWh per annum). According to NSK calculations, this converts to approximately 22 kg of CO2 emissions savings.

AVEVA, a global pioneer in industrial software, driving digital transformation and sustainability, has chosen Hannover Messe to unveil CONNECT, the world’s fastest-growing industrial intelligence platform providing trusted and actionable insights to decision-makers in diverse sectors.  CONNECT empowers industrial pioneers with a deeper understanding of their business and an intelligent digital twin that unifies insights across their industrial ecosystem to drive performance, optimise efficiency, and maximise sustainability for increased ROI. Built on the trusted software of AVEVA, CONNECT brings together applications from diverse other providers including Schneider Electric, RIB, ETAP, and other partners.  New levels of sustainability CONNECT also empowers industries with scalable capabilities that can unlock new levels As an open and neutral digital platform spanning the entire industrial lifecycle in real-time, CONNECT offers native data services, visualisation services, modelling and analytics capabilities, application development services, as well as service and usage management. Within a single experience, the platform brings together data, the digital twin, industrial artificial intelligence, and deep domain expertise. Thanks to its cloud foundation on Microsoft Azure, CONNECT also empowers industries with scalable capabilities that can unlock new levels of sustainability and efficiency. Benefits of global collaboration During the press conference held at Hannover Messe, Caspar Herzberg, CEO, AVEVA declared, “The connected industrial economy will unlock the benefits of global collaboration across the industrial ecosystem. As the world’s pioneering industrial intelligence platform, CONNECT empowers industrial teams with a holistic understanding of the value chain and sparks real-time innovation at every level." "Enhanced with analytics and AI, this unique and complete data ecosystem provides unparalleled efficiency in one frictionless environment, where teams are empowered to engineer smarter, operate better and drive profitability." AI-infused platform “CONNECT is accelerating the next wave of industrial digital transformation (Industrial DX 2.0). This AI-infused platform shares and unifies relevant industrial intelligence in the cloud to drive enhanced efficiency, productivity, and sustainability for companies, their partners and customers." "From streamlining workflows to real-time monitoring and control, to improving remote collaboration, and maximising the end-to-end lifecycle performance of industrials assets, CONNECT addresses the industry’s digital transformation needs,” Herzberg added.  Enabling a custom industrial ecosystem CONNECT enables industrial enterprises to make the most of their technology investment in the cloud CONNECT enables industrial enterprises to make the most of their technology investment in the cloud by combining remote assets, applications from AVEVA, and third-party data sources into one single, secure platform, creating a unique industrial ecosystem calibrated for game-changing innovation.   According to IDC’s 2023 Future of Industry Ecosystems global survey, the vast majority (90%) of 1288 industrial C-suite and business pioneers said they planned to maintain or accelerate their investment in their unique data ecosystems. IDC’s survey spanned decision-makers across energy, construction, process manufacturing, government and other industries around the world.  How CONNECT unlocks new industry paradigms Featured products within CONNECT's near-limitless boundaries include the AVEVA PI System ZGlobal, a California-based consulting firm, closed the gap between insight and emissions reduction using CONNECT’s cloud-based data-sharing solutions to consult and contextualise in real-time insights from across their solar power ecosystem. Tangible outcomes include enhanced transparency for both companies and their partners, thousands of dollars saved, and thousands of metric tons of carbon emissions avoided—all while enabling the clean energy transition. CONNECT is already used by tens of thousands of active users each month. Featured products within CONNECT's near-limitless boundaries include AVEVA PI System, AVEVA Operations Control, AVEVA Unified Engineering, AVEVA Advanced Analytics, AVEVA Asset Information Management, RIB CostX, and more. New industrial applications The CONNECT ecosystem is growing to include new and exciting partnerships that will form the basis of a new industrial applications marketplace. For example, AVEVA and Microsoft unify and contextualise production execution data and supply chain production planning data in Microsoft Fabric, using AVEVA’s industrial intelligence platform, CONNECT, and Microsoft Cloud for Manufacturing.  Matt Kerner, CVP Microsoft Cloud said: “CONNECT bridges the gap between operational technology and information technology. CONNECT seamlessly integrates data, enables real-time monitoring, leverages predictive analytics, and ensures cloud scalability. This solution empowers our customers to optimise processes, enhance quality, and drive efficiency.”

DigiCert, Inc., a pioneering global provider of digital trust, announced accelerated adoption of its Digital Trust solutions as the company closed a record total of new bookings in Q4 of its fiscal year as well as a record number of patents filed. Product innovation and key partnerships, coupled with the increasing demand for Digital Trust, were behind the strong customer demand. As the need for Digital Trust continues to rise – from quantum computing and connected devices to content provenance – DigiCert has accelerated its market position, driven record bookings, bolstered its executive bench, expanded innovation, introduced new products to market, and earned respected industry recognition. Consequences of innovation “While we experienced a lot of great momentum in fiscal 2024, we are even more excited about the opportunities we see for Digital Trust over the next 24 months as more and more organisations endeavour to become quantum ready, coupled with the growing need for trusted devices and content authenticity,” said Amit Sinha, CEO of DigiCert. “What we’re seeing is a crescendo of trust issues brought by the unintended consequences of innovation, and as a long-established provider of the foundation on which trust is built, DigiCert is well positioned to address these issues.” Key business highlights for FY2024 Closed largest bookings quarter in company history in Q4 Appointed Jugnu Bhatia as CFO and Dave Packer as CRO Published inaugural ESG report Signed new strategic partnerships with Oracle Cloud Infrastructure, TD Synnex, and Deutsche Telekom Hosted first annual Digital Trust Summit in Vegas, where 300+ attendees convened to hear presentations from Oracle, Microsoft, Amazon Devices & Services, Zscaler, RSA Conference, and B. Braun, in addition to DigiCert’s executive leadership team Earned a Net Promoter Score of 76 Published 2024 State of Digital Trust Report and commissioned study on Preparing for a Safe Post Quantum Future Products and innovation Operationalized innovation and filed 32 patents, the most in the company’s history, bringing the total number of patents to 113 issued and 55 pending Launched DigiCert® Trust Lifecycle Manager, which includes Discovery, Management, and Automation, breaking down silos of managing trust across enterprise and brings public & private trust together in a way that hasn’t been done before   Expanded the offering in DigiCert® Software Trust Manager to combine continuous code scanning with policy enforcement and monitoring necessary to secure software supply chains Introduced DigiCert Labs that included a free PQC Playground to allow the industry to test NIST-recommended quantum-safe algorithms Launched CertCentral® Europe to support customer requirements for data residency Introduced DigiCert® KeyLocker, cloud-based secure delivery and storage of private code signing keys to comply with the new requirements issued by the CAB Forum Expanded pioneering authoritative DNS network to include an additional point of presence (POP) in Atlanta, enhancing performance for customers in that region Executed various CertCentral enhancements, including webhooks to better support automated workflows, and hosting for Verified Mark Certificates and logo files to speed deployment and VMC renewals Expanded DigiCert® Trust Lifecycle Manager support for third-party certificate authorities: Microsoft CA and AWS Private CA Industry and standards leadership Established the first unaffiliated root of trust for the U.S. EV (electric vehicle) infrastructure initiative (Plug & Charge) and ISO 15118-2 standard Eclipsed one billion televisions with CI Plus certificates in Europe Surpassed 180 billion DNS queries in a single day Completed EU Qualified audits and received certifications for CertCentral and the DigiCert ONE platform Accomplished first-ever DNSTrust SOC2 Audit successfully Successfully conducted 31+ compliance audits, pioneering the industry and showcasing commitment to global security and trust standards Garnered industry recognition including 2023 CRN Channel Chiefs, Top 100 Women in Security, and 2023 Globee Cybersecurity Award.

Regula, a global developer of forensic devices and identity verification solutions, has reached another milestone in enlarging its identity document templates database. The world’s largest commercially available database, it contains over 13,000 templates of ID from 247 countries and territories. Adaptable identity verification What sets it apart is knowledge of a full set of security attributes used to protect a document, since Regula leverages its 30-year experience in forensic hardware devices and analysis to scrutinise every inch of a document. As a result, it empowers organisations to establish a robust and adaptable identity verification workflow, providing unrivaled precision.  Detailed security features Recent documents reveal a growing trend for more protection against counterfeits When adding new identity documents to the database, Regula’s experts meticulously describe all security features, providing detailed descriptions of how every element should look and how exactly one can verify its genuineness. Recent documents, including those integrated into Regula's 2023 database update, reveal a growing trend for more protection against counterfeits, which leads to including more security features or sophisticating the existing ones. Electronic documents This trend has been particularly evident in the global increase in electronic documents, which have proved to be more fraud-resilient. In 2023, this trend continued evolving, as new countries introduced their first electronic passports. Among them are Bahrain, Iraq, Jamaica, Mongolia, Pakistan, and Somaliland. All of these documents are already in Regula’s database with the most detailed description of their features and references to compare with during the verification process.  Identity verification solutions We ensure a seamless, swift, and accurate verification process, regardless of the document provided" “We aim to record every security and unique document feature as precisely as possible by using our expertise in forensic analysis and forensic device development. With identity fraud on the rise, it’s vital to know what exactly to pay attention to when verifying a document,” says Ihar Kliashchou, Chief Technology Officer at Regula. "By backing up our identity verification solutions with such a comprehensive database of IDs, we ensure a seamless, swift, and accurate verification process, regardless of the document provided." Examining a Swiss passport design A Swiss passport design is examined closely using ultraviolet light, revealing concealed images printed with invisible fluorescent ink. These “secret” images serve as a highly effective security element, as their intricate and hard-to-replicate details act as a natural deterrent to counterfeiting.  Since the beginning of the year, Regula has added more than a thousand new document templates to its database. E-passports, ID cards, and driver's licence In addition to the previously mentioned e-passports, it enlarged with: Passports: Barbados Canada China Finland Indonesia Pakistan Paraguay Uganda Vietnam  ID cards: Djibouti Ethiopia Finland Greece Nepal Paraguay Switzerland Driver’s licences: Cyprus Greece Iraq Latvia Niue Norway Sao Tome and Principe Somaliland Sudan Switzerland Zimbabwe Template library Besides, Regula has updated its extensive set of US driver’s licences and ID cards that differ greatly from state to state. The vendor’s template library contains the documents issued in 2023, like those of Arizona, Idaho, North Dakota, Virginia, Washington D.C., West Virginia, and Wisconsin.

Hackuity, the risk-based vulnerability management provider, announced the launch of Version 2.0 of its next-generation platform, featuring major enhancements to bring further support to organisations in prioritising risks. Vulnerability Management  Hackuity’s intelligent Risk-Based Vulnerability Management combines threat intelligence, vulnerability severity, and unique business context, providing organisations with a quantified, measurable ‘True Risk Score’(TRS), further enhanced for the most accurate insight into risks. This helps IT teams prioritise threat remediation specific to their attack surfaces and to allocate their resources where most needed. Feature-rich platform TRS algorithm to significantly reduce the number of critical vulnerabilities that need to be addressed Unifying and interpreting data sources through integrations with more than 70 market-pioneering tools, the feature-rich platform provides a single pane of glass view for mapping threat exposure.  This is enhanced by its proprietary TRS algorithm to significantly reduce the number of critical vulnerabilities that need to be addressed urgently, and automate vulnerability-related tasks to streamline teams’ operations.  Detected CVEs The latest release comes at a time when the number of detected CVEs (Common Vulnerabilities and Exposures) continues to increase year on year. In 2022 alone, more than 25,000 new common IT security vulnerabilities and exposures were reported, the highest reported annual figure to date. Hackuity 2.0 advancements The major advancements in Hackuity 2.0 help teams to meet these challenges with features including:   TRS brings greater clarity and CVSS noise reduction   Version 2.0 brings even greater clarity to users further distilling the number of findings At the core of Hackuity’s platform is its proprietary risk prioritisation technology, TRS. Version 2.0 brings even greater clarity to users further distilling down the number of findings teams need to manage, significantly reducing CVSS ‘noise’ by 96%. Users can switch seamlessly between Legacy CVSS and TRS scoring scales. Additional context on CVEs The platform provides the deepest encyclopedia of CVEs to date with Smart Exposure Explorer (SmartEx²), analysing open-source and non-public information to provide contextual KPIs (real exploitability, exploit maturity, threat intensity, EPSS). This is supported by deeper intelligence and Hackuity’s own Threat Bots leveraging CTI data for improved granularity and a context-rich risk assessment of vulnerabilities. Improved remediation features Users can apply the role-based access models to remediation campaigns To streamline and improve the management of teams, users can apply the role-based access models to remediation campaigns. Scaling vulnerability fixes becomes even easier. Revamped User Interface The latest release delivers a revamped user interface for ease of use and a new modern design to reflect Hackuity’s forward-thinking identity. New Connectors Like clockwork, new connectors are launching for Cloud security solutions such as Wiz, Prisma Cloud, and IoT/OT solution Claroty, among many others. SOC 2 Type 1 Compliance The organisation has also achieved SOC 2, Type 1 certification, demonstrating the organisation’s ability and commitment to secure client data. Assess vulnerabilities The sheer magnitude of CVEs makes it increasingly difficult for IT and security teams to make sense of their data" Commenting on the launch, Sylvain Cortes, VP of Strategy, at Hackuity said, “The pressure on security teams to quickly risk-assess vulnerabilities is intense." He adds, "The sheer magnitude of CVEs makes it increasingly difficult for IT and security teams to make sense of their data and this is only going to get more challenging.” Identifying cyber risks Sylvain Cortes continues, “This launch marks a major evolution in the platform and delivers new capabilities to help teams zero in with confidence on the risks that matter to their own business." He adds, "With the number of vulnerabilities continuing to soar, bringing order to chaos and having the clearest possible view of cyber risks, all in one place has never been more important.” 

RGB Spectrum®, an industry pioneer in mission-critical video for real-time decision support, shares new features of its QuadView® IPX and SuperView® IPX multiviewers designed to revolutionise how industries handle data visualisation and decision-making. Multiviewers have become indispensable tools for consolidating diverse data sources onto a single screen, variously used for enhancing situational awareness and improving workflow efficiency. RGB Spectrum's latest offerings increase flexibility by addressing both local and remote video sources, by their ability to access both local HDMI and remote IP signals. QuadView IPX and SuperView IPX The SuperView IPX offers similar capabilities, enabling users to display up to seven video signals The QuadView IPX is a high-performance 4K multiviewer that allows users to display up to four video signals in customisable layouts on a single screen, aka “single pane of glass.” The SuperView IPX offers similar capabilities, enabling users to display up to seven video signals on a single screen. It shares all the advanced features of the QuadView IPX, making it ideal for demanding mission-critical applications. Key features Their key features include: 4K 60 Hz input and output resolutions Flexible image resizing and placement options Customisable display layouts and presets Four HDMI 2.0 I/O ports H.264 and H.265 decoding and display capabilities Embedded architecture for heightened security Multiple control options, including browser-based GUI, Telnet, and RS-232 TAA and BAA compliance HDMI and LAN/WAN connections The QuadView IPX and SuperView IPX provide users the flexibility to mix and match input resolutions The QuadView IPX and SuperView IPX provide users the flexibility to mix and match input resolutions, scale any input up to 4K resolution, and route any input to any window in customisable layouts. This unparalleled flexibility makes them perfect for 24/7 operations where reliability, security, and ruggedness are paramount. The new multiviewers are unique in their ability to display a combination of local baseband and remote IP video, with access over HDMI and LAN/WAN connections. Data visualisation RGB Spectrum manufactures these multiviewers in the USA, ensuring the highest quality and performance standards. Whether in command and control, security and surveillance, or any mission-critical operation, the QuadView IPX and SuperView IPX are poised to take data visualisation to the next level.

Amidst the challenges of a prevailing economic downturn, the retail sector finds itself grappling with an unparalleled rise in incidents of shoplifting, theft, and burglaries. The disconcerting scenes witnessed on London’s Oxford Street in August 2023,​ where crowds gathered, looting as many stores as possible, sent shockwaves across the nation’s retailers. This alarming surge in retail crime has put retailers on high alert, as they contend with a rising tide of security concerns.  Shoplifting concerns Recent data from the Union of Shop Distributive and Allied Workers (USDAW), has raised alarming concerns: shoplifting rates have surged by an unprecedented 24%.​ In the first half of 2023 alone, there were approximately 8 million reported shoplifting incidents. With the ongoing burden of the cost of living crisis and the approaching festive season, it is expected that these figures will keep surging.  Implementing robust security measures Theft and prevention strategies cost retailers approximately £2 billion in 2021/2022 While more help from the Government to support retail workers and the businesses shoplifters target is certainly needed, the implementation of robust security measures will significantly contribute to deterring these crimes from occurring in the first place. British retailers spend millions on tools to deter and catch shoplifters inside stores, from CCTV and security guards to electronic tagging and alarms. The Grocer reported that theft and prevention strategies cost retailers approximately £2 billion in 2021/2022. Despite these initial costs, other threats are at play beyond the shop floor. Break-ins by criminal gangs For many large town centre stores and supermarkets, and units in retail parks, the rear doors and delivery areas are commonly targeted by criminal gangs. It’s not uncommon for thefts to occur from pallets or cages that have been unloaded from lorries and sit waiting to be moved into the building. After-hours break-ins are a risk for all store owners too, particularly over the festive season when a lot of high-value stock has been delivered to shops and supermarkets. Addressing anti-social behaviour  The additional fencing was deemed an essential measure to safeguard the community Anti-social behaviour also poses a challenge for retailers. In 2022, an Aldi based in Derby​ invested in security fencing to protect staff and deter loitering groups. The additional fencing was deemed an essential measure to safeguard the community, as dangerous items were frequently found outside the store, including weapons and hypodermic needles.  So how do physical security solutions such as fencing and gates help better protect retail establishments such as supermarkets and edge-of-town retail park shops? Fencing and gates: a critical component of retail security  1. Risk assessment and target hardening  A thorough risk assessment will identify potential weak spots that require protection. ‘Target hardening’ involves implementing physical security measures that become more robust as they approach the target. This helps deter intruders while ensuring ease of access for customers and staff.  2. Effective perimeter security  Opt for difficult-to-climb security fencing that provides a robust obstacle against thieves, vandals, and intruders Selecting fencing solutions according to the potential threats, site characteristics, and topography is crucial. It is important to specify fencing that strikes a balance and maintains a welcoming appearance while safeguarding external areas of the store or warehouse from potential harm and unauthorised access. Solid fencing which provides concealment can help to conceal expensive goods and remove them as a target for opportunistic theft.  Opt for difficult-to-climb security fencing that provides a robust obstacle against thieves, vandals, and intruders. I recommend selecting a sufficiently tall and robust fence such as an acoustic barrier. Its noise-reducing properties are often beneficial for these types of sites too.  3. Controlling vehicular speeds and access  To enhance security, consider controlling vehicular speeds and access. One effective approach is the installation of bollards at the ends of traditional high streets. This practice is already commonplace as a means of safeguarding against hostile vehicle attacks, but it can also play a pivotal role in preventing quick getaways of vehicles involved in potential heists. Additionally, employing road blockers and sliding gates at the rear entrances of delivery areas would serve to fortify security further. These measures can help in delaying vehicles, allowing for necessary checks to be conducted.  4. Balancing security with aesthetics  The presence of high-security fencing can also make a site more of a target for vandals and burglars Another challenge is avoiding creating an imposing presence, especially important for areas situated near residential communities. The presence of high-security fencing can also make a site more of a target for vandals and burglars. To minimise this risk consider specifying timber fencing and traffic barriers to secure car parks, providing both security and a welcoming atmosphere for shoppers.  Taking an integrated approach Combine secure perimeter fencing with effective lighting in places with shaded areas and at doors, gates, and shop windows, alongside Perimeter Intrusion Detection Systems (PIDS), and strategically placed CCTV. These measures will hinder unauthorised entry and escape, increasing the likelihood of detection and apprehension.  Prioritising employee wellbeing  Installing robust security fencing, complemented by CCTV, good lighting, and guarding, creates a safe environment Installing robust security fencing, complemented by CCTV, good lighting, and guarding, creates a safe environment for employees. This not only safeguards their well-being but also provides peace of mind that they are protected effectively in the case of a burglary or crime.  When selecting security products for retail sites, it is advisable to opt for items that have undergone rigorous testing and carry relevant certifications for their security level. Each component should meet industry-specific standards for its intended purpose and originate from manufacturers accredited under ISO 9001:2015. This ensures a high standard of quality and reliability in safeguarding the premises.  High-quality security fencing As the cost-of-living crisis continues, crime rates increase, and the festive season approaches, the time to act and implement on-site security is now. By investing in comprehensive security measures, retailers can protect their assets, employees, and customers, ensuring a safer and more secure shopping environment for all. High-quality security fencing is also a sound investment, that requires little or no maintenance once installed. The best fencing solutions are extremely weather-resistant, and won’t suffer from rust or corrosion. With all sectors preparing to ride the rapids of recession in the coming year, improving on-site security while selecting cost-effective measures, is one surefire way to protect your people, your property, and your profits from harm. 

GSX 2023 marks a poignant moment for the security industry as an increasingly complex risk landscape converges with the acceleration of technology innovation. Emerging from this environment are three key trends that will dominate the conference and the future of the security industry: (i) the adoption of AI, (ii) the use of predictive analytics, and (iii) a hybrid global and local risk management approach. As Chief Security Officer of Crisis24, a GardaWorld company, I regularly advise clients on how these trends are evolving and impacting their security and risk management approach. Here’s how we can expect to see them discussed at the show next month:​ Trend 1: Artificial intelligence is the new industry standard.  AI is this year's buzzword. While AI is not new to the industry, this year it has become a standard to operate with AI being adopted or expanded more ubiquitously. Legacy AI-enhanced security offerings that have been years in the making are becoming more advanced and are being integrated into expert analyst teams to leverage the best of both man and machine.  Limitations AI augments the data processing ability; however, human-led intelligence is still necessary AI can generate unparalleled levels of data and insights, but it also has its limitations. AI does not have the emotional intelligence that can influence decision-making. For instance, our Crisis24 analyst teams know that every one of the intelligence alerts they provide to leadership may save a life or protect a business. AI augments the data processing ability; however, human-led intelligence is still necessary to effectively elevate knowledge of those threats through an organisation to incite action.  Trend 2: Predictive analytics powered by AI will transform security operations.  Predictive analytics enabled by AI will allow for more precise planning and execution of true emergency management. Those living or operating in conflict zones must be ready to spring into action and predictive analytics can help better evaluate risks, threat levels, and the probability of certain events.   When I served in Iraq in 2003, our greatest challenge was operating in an unpredictable environment and navigating the many unknown threats. With these large-scale threats, it was difficult to account for the vast array of variables involved and ensure that all parties were protected. Broad and instant visibility Predictive analytics provides broad and instant visibility into numerous potential outcomes, impacts, and mitigation strategies for a wide variety of threats.  When dealing with risks that are constantly evolving and quickly accelerating, the insights from predictive analytics can have a direct impact on risk management, mitigation strategies, and preparedness levels. Predictive analytics can anticipate the ripple effect that threats can have on organisations, their people, and their assets and enable security teams to plan.​ Trend 3: Risk mitigation is increasingly both global and hyper-local.  A company’s workforce is often scattered across the country or the world, working from home or on the go Remote work and a flood of 24/7 data sources have driven demand for timely, accurate, and hyper-local intelligence.  Where before an organisation may have had a handful of facilities around the world where its employees gathered, now a company’s workforce is often scattered across the country or the world, working from home or on the go.  Preventive mitigation steps To keep their people and assets safe, business pioneers need to know what’s happening in all corners of the globe, while also easily accessing details on what is happening at the street corner level.  How a business takes care of its people, including anticipating risks and taking preventive mitigation steps as well as responding quickly in the face of threats, can directly affect its reputation. Every company is in the business of safety and security when it comes to looking after its people on a global, national, and increasingly hyper-local scale. 

Daniel May of Consort reviews the integration of access control systems in healthcare settings, outlining the benefits and key considerations decision-makers must make throughout product specifications.  From patient safety and traversal to the protection of sensitive data and pharmaceuticals, healthcare environments are faced with several operational challenges. And where security remains at the forefront of decision-making, modern access control systems may often hold the answers. Physical security systems Hospitals in particular have developed into multi-faceted spaces that house hundreds to thousands of patients, staff and visitors at any one time. In England for example, research has found in the three months leading to June 2023, an average of 44,626 people visited major hospital A&E departments each day, with over 16 million attendances typically recorded over the course of a year-not to mention an additional nine million logged at other minor units. For any building, this level of sustained footfall can request severe security difficulties For any building, this level of sustained footfall can invite severe security tests. With that, the need to deploy effective physical security systems in healthcare is clear. And so, as access control continues to become more readily adopted and new products enter the market, decision-makers are reminded to consider the requirements of their building, ensuring they select the solutions most suited to their settings and budget. Security controlled Patient safety will always remain the top priority in healthcare settings, and where matters of health and social care come into question, a diverse set of professional regulatory bodies are tasked with setting and maintaining high standards. When it comes to healthcare premises specifically, patient security and perimeter security often come hand in hand and are amongst the most pressing of challenges that decision-makers must face. To help address operational planning and potential design concerns in the NHS, the Health Building Note (HBN), provides general design guidance for healthcare buildings under HBN 00-01-citing the use of access control measures as a way of maintaining security and protecting the safety of patients, staff and visitors. Use of access control Hospital buildings control varied levels of access for a number of security purposes Hospital buildings, for example, must control varied levels of access for a number of operational and security purposes. Routine scenarios exist where vulnerable patients are under monitoring and thus refrained from exiting the premises for their own safety, while at the same time, permitted staff must be able to reach their patients and medicines when required. For this, the use of access control is key. Equally, access credentials can also help management teams keep track of those who may be entering or exiting rooms with equipment and pharmaceutical supplies, deterring any unwanted visitors and opportunists in the process. Incorporation of access control systems On a similar note, regulations have set a minimum standard for how personal data should be stored and managed in healthcare environments, giving decision-makers an added responsibility to regulate staff-controlled areas with patient medical records. While instances of personal data breaches are rare, healthcare facilities and professionals are at legal risk should confidential data be found misused or missing. As such, the incorporation of access control systems has become essential in keeping data storage areas secure, with intuitive online systems capable of permitting access to staff with the correct credentials while simultaneously tracking who has requested clearance at digital entry points. HBN guidance Healthcare experts are better fitted to control the sheer volume of people entering and exiting To function effectively, healthcare facilities must always be perceived as safe places by the people who reside within them, and as HBN guidance implies, a unified physical security system can help address key safety and security concerns while enhancing patient and staff experience. Opportunely, access control systems are more accessible and adaptable than ever and combine several technologies such as mechanical locks and automatic doors with electronic access credentials in the form of smartphone apps, badge readers and biometric scanners.  By integrating these systems into the building’s existing infrastructure, healthcare professionals are better equipped to control the sheer volume of people entering and exiting the premises without impairing the general flow of movement and coordination around the facility. Better by design Despite the clear benefits offered to healthcare facilities, there are a number of considerations to be mindful of when choosing an access control solution. Poorly implemented systems can have an adverse effect on security and functionality - quickly costing healthcare organisations time and budget to rectify and replace the inadequate products that don’t meet the building’s requirements. For that reason, decision-makers and design teams are reminded that there is no single solution that fits all healthcare buildings. As such, it’s crucial for decision-makers to understand the systems that are being put in place throughout each of the touchpoints in their facility. Clear collaboration is required during periods of specification, where together, teams can ensure the selected product works on all angles, from meeting fire safety and sustainability standards to aesthetics and scalability. Modern access control products Scalability is a key area that decision-makers must review when selecting access control systemsFrequently overlooked, scalability is a key area that decision-makers must review when selecting access control systems. Such is their diverse nature; healthcare facilities can often change and develop as years go by, and by selecting a system that facilitates growth, such as a cloud-based solution-security and efficiency is long-established. While modern access control products are known for seamless integration, there are some systems that may restrict the ability to use different vendors throughout the remainder of the building’s infrastructure. This, in effect, causes a monopolisation of products throughout the estate, which can have an adverse effect on growth by increasing costs and reducing the levels of service associated with the security system already in place. Improve security and safety A scalable and reliable access control system will continue to improve security and safety by adapting to a building’s new requirements-and all while having minimal impact on its operational network.  And so, while technology will no doubt continue to influence and transform the access control market, healthcare facilities and their professionals must continue to remain educated on their own systems, ensuring they have the best options in place to keep their patients, staff and visitors safe and secure for years to come.

Companies at GSX 2023 emphasised new ways that technologies such as artificial intelligence (AI) and the cloud can address long-standing issues in the security market. Among the exhibitors at the event in Dallas were companies seeking creative ways to apply technology, lower costs, and make the world a safer place. Reflecting on the exhibition, here are some additional takeaways. Expanding AI at the edge  i-PRO is a company reflecting the continued expansion of edge AI capability in the security market. Today, more than half of the company’s lineup supports AI at the edge so the customer has a wide choice of form factors when seeking to leverage the feature set.  AI processing relay, extended warranty i-PRO is increasing their warranty period from 5 to 7 years, which could be a lifetime warranty in some cases I-PRO also has an “AI processing relay” device that accepts non-AI video streams and applies edge analytics. AI has progressed from a high-end technology to a feature available in a variety of cameras at different price points. i-PRO is also increasing its warranty period from 5 to 7 years, which could be a lifetime warranty in some cases depending on a customer’s refresh schedule and lifecycle management. Active Guard, MonitorCast The company’s video management system (Video Insight) is continuing to build new features including “Active Guard,” an integrated metadata sorter. Their access control platform, MonitorCast, is a Mercury-based solution that is tightly integrated with Video Insight. Their embedded recorders now have PoE built in.  “We can move at a faster pace to fill out our product line since leaving Panasonic,” says Adam Lowenstein, Director of Product Management. “We can focus our business on adapting to the market.” Emphasis on retail and other verticals  Shoplifting is a timely issue, and retail is a vertical market that got a lot of attention at GSX 2023. “We see a lot of retailers who are primarily interested in protecting employee safety, but also assets,” says Brandon Davito, Verkada’s SVP of Product and Operations. “Shrinkage is a CEO-level priority.”  “Retailers are getting more engaged with security posture, instead of letting perpetrators walk,” Davito adds. Intrusion detection Verkada has an intrusion product that will notify a central station if there is an alarm On the alarm side, Verkada has an intrusion product that will notify a central station if there is an alarm, and operators can review videos to confirm the alarm. Other capabilities seeking to discourage trespassers include sirens, strobes, and “talkdown” capabilities.  International expansion Verkada continues to expand internationally with 16 offices in all, including Sydney, Tokyo, and London. The core value proposition is to enable customers to manage their onsite infrastructure more simply, including new elements such as PTZ cameras, intercoms, and visitor management. Verkada emphasises ease of use, including a mobile application to allow access to be managed across the user base. Forging partnerships “We are committed to the channel and industry, and we continue to build relationships and expand our reach,” says Davito. Among the industry relationships is a new partnership with Convergint, which was hinted at during the show and announced later the same day. They are also expanding their partnerships with Schlage, Allegion, and ASSA ABLOY.  Working with other verticals They offer new features for K -12 schools, and a new alarm platform is easier to deploy and manage Verkada has also found success across multiple other verticals, notably healthcare, where they integrate with an electronic medical records system. They offer new features for K-12 schools, and a new alarm platform is easier to deploy and manage. They are integrating wireless locks to secure interior doors in schools, looking to secure the perimeter, and installing guest management systems. Transitioning the mid-market to the cloud  Salient is squarely focused on the “mid-market,” a large swath of systems somewhere between small businesses and enterprise-level systems. Pure cloud systems are not as attractive to this market, which has a built-out infrastructure of on-premise systems. Adding a camera to an existing system is easier and less expensive than tying it to the cloud. Benefits of cloud It’s a market that may not be ready for the pure cloud, but there are benefits to be realised from adding a cloud element to existing systems. “We are continuing to augment our premise-based solutions with added cloud capabilities and flexibility,” says Sanjay Challa, Salient’s Chief Product Officer.  The feedback Salient hears from their customers is “I want to own my data.” The hybrid cloud approach offers the right mix of control, flexibility, and unit economics. Cloud add-on capabilities We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive" Cloud add-on capabilities include bringing more intelligence about system operation to the user via the cloud. Over time, Salient expects to sell more cloud-centric offerings based on feedback from integrators and customers. “We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive over time,” says Challa.  Vaidio AI technology Salient seeks to be a transition pioneer to help customers realise the path to the cloud. Their approach is “crawl, walk, run,” and helping customers make the transition at each stage. Salient has added AI to its product offering, incorporating Vaidio AI technology from IronYun into a powerful suite and broad array of on-premise analytics, which are gaining traction. The seamless approach makes it easy for customers to embrace AI analytics, although Salient remains broadly committed to open systems. Addressing ‘soft’ features for integrators AMAG is in the process of enhancing its product line with the next generation of access control panels. However, “product” is just part of the new developments at AMAG. In addition to “hard” features (such as products), the company is looking to improve its “soft” features, too; that is, how they work with the integrator channel. Integrator channel Rebuilding a process to make your organisation more efficient, is relatively easy; it just takes a lot of persistence" “We have the depth of our legacy customer base we can learn from, we just need to close the feedback loop quicker,” says Kyle Gordon, AMAG’s Executive Vice President of Global Sales, Marketing, and commercial Excellence, who acknowledges the value of reinstating face-to-face meetings after COVID. “We are laser-focused on nurturing our integrator channel,” he says.  “Developing new features takes time, but rebuilding a process to make your organisation more efficient, that’s relatively easy; it just takes a lot of persistence,” says Gordon. More cohesive internal communication is another useful tool, he says.  Disrupting the cloud based on price  Wasabi is working to make cloud applications less expensive by offering a “disruptive” price on cloud storage, $6.99 per terabyte per month (80% less than hyperscalers). Contending “hyperscalers” like AWS are charging too much for cloud storage, Wasabi is using its own intellectual property and server equipment co-located in data centres around the world. Wasabi sells “hot cloud storage,” which refers to the fact that they only have one tier of storage and data is always accessible. In contrast, a company such as AWS might charge an “egress fee” for access to data stored in a “colder” tier.  Cloud storage “We saw that several video surveillance companies had not yet adopted cloud storage, and we saw an opportunity to make it easy to use,” said Drew Schlussel, Wasabi’s Senior Director of Product Marketing. “We just install a little bit of software that allows them to store data in the cloud and bring it back from the cloud.” Performance, protection (cybersecurity), and price Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies such as Genetec and Milestone. Emphasising performance, protection (cybersecurity), and price, their data centres are certified to SOC 2 and ISO 27001 standards.  Faster throughput for weapons detection Xtract One is a young company focusing on weapons detection in a time of accelerated concern about gun issues post-COVID. Founded in Canada and based on technology developed at McMaster University, Xtract One has found a niche in providing weapons detection at stadiums and arenas. These customers already have budgets, and it is easy to shift the money to a newer, faster technology. Madison Square Garden in New York City is among its customers.  Cost savings solution Xtract One can increase throughput to 30 to 50 people per entrance per minute (compared to 5 to 6 people per minute when using metal detectors). The solution doesn’t require anyone to empty their pockets and the system alarms on items beyond guns and knives. Using Xtract One allows customers to reduce the number of screening lanes and security staff, providing additional cost savings, all while getting fans through the screening process in half the time. Purpose-built sensors The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties In addition to stadiums and arenas, Xtract One, formerly Patriot One, is also getting “inbound” interest from schools, hospitals, manufacturers, and other verticals that makeup 50% of their business. “We’re on a rocket ride, mainly because the weapons issues are not going away,” says Peter Evans, CEO and Director at Xtract One. The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties, all correlated by an AI engine.  Providing early warning of violence ZeroEyes is another company focused on weapons detection. Their AI gun detection system works with video images to identify if someone is “brandishing” (carrying) a weapon. In other words, the system does not detect concealed weapons. Identifying someone carrying a weapon provides early warning of a possible violent act. Increased response with AI-enables images Images are identified by AI and sent to a monitoring centre where a human confirms the image before contacting first responders. Knowing the location of a shooter enables staff to lock entry points, move people to safety, and direct first responders. The company was founded to leverage existing camera views to stop mass shootings and gun violence by reducing response times. 

A pioneer in the access control sector since 1971, AMAG Technology is looking to the future and the next generation of products that will expand its services to customers. “In our vision, we have advanced approaches that will not only provide our partners with advanced technologies but also ones that are easier to install with tools to expand their services,” says David Sullivan, who was appointed President of the venerable access control company in September 2022. New challenges at AMAG Sullivan brings a new outlook to the AMAG business, a part of Allied Universal, and a new vision to lead the company into the future. We caught up with David Sullivan to discuss his new challenges at AMAG and the journey ahead as the company looks to the future. Q: How does your background inform your approach to leading AMAG? I believe that it helps me to define a vision for AMAG that will be unique and on the leading edge of our industry David Sullivan: With the exception of only a few short years, my career has been in access control. I have experience with several systems and have had the privilege to manage several successful access control companies. As a result, I bring a great deal of experience into my role at AMAG. I believe that it helps me to define a vision for AMAG that will be unique and on the leading edge of our industry. Q: How would you describe AMAG’s journey over the last several years and how do you see the future? Sullivan: Prior presidents of AMAG always shared their leadership vision and direction with senior leaders located in the United Kingdom. This had an impact on the full direction of the business, sometimes limiting its ultimate success. Before I became a part of AMAG, these senior leaders that were located in the UK retired, placing for the first time the full management responsibilities of the president. This has allowed me to integrate the business into a single team, with single objectives, and a single vision. We expect to begin to reveal this new vision in the coming weeks. We are excited about the future of AMAG and believe we will surprise the industry with our new products and approach in the coming months and years. Q: How important is it that a manufacturer provides both hardware and software solutions? How does AMAG’s approach (in general) differentiate it in the market? We can design the complete solution, providing functionality that others may find more difficult to accomplish Sullivan: Regardless of the manufacturer, we all provide hardware and software. An access control solution is not complete without both. Some of us choose to make our panels, and others do not. Those who are dependent on third-party suppliers are restricted to the developments and direction of that company, and while it might be perceived to be an open technology, it still is proprietary to the hardware manufacturer. AMAG has controlled its manufacturing of panels from day one. The result means that we can design the complete solution, providing functionality that others may find more difficult to accomplish. Q: How does the breadth of AMAG’s product suite provide advantages to customers and/or integrators? Sullivan: AMAG’s product portfolio is unique and provides the end user with an end-to-end identity management solution from one company. Our Control Room PSIM, Symmetry CONNECT Identity Management Solution, Symmetry Access Control, and Symmetry GUEST solutions all integrate to provide the user with a broad set of features and capabilities from a single provider. There is no finger-pointing when we come to support your system. We hold full responsibility for making it work and can quickly provide a resolution to any application difficulties the user may be experiencing. Q: How does AMAG address the divide between on-prem and cloud systems? How do you help customers make the transition and/or plan for the future? We are in the early stages of developing our next generation of access control in which we intend to provide on-prem Sullivan: In our current product portfolio, we have three products that are cloud-based. Our mobile credential platform (Symmetry Mobile), our visitor management solution (Symmetry GUEST), and our physical identity and access management solution (Symmetry CONNECT) are all offerings that operate in the cloud. We are in the early stages of developing our next generation of access control in which we intend to provide on-prem, web client, and cloud-based offerings. One of the primary objectives is to ensure that the large installed base of systems that are out there today will be able to migrate not only to our next generation but as well to the cloud if the client so desires. Q: What is AMAG’s approach to mobile credentialing? Sullivan: As an access control provider, adding Symmetry Mobile credentialing to our portfolio just made sense. We want our customers to have a forward-thinking solution with the opportunity to save money not only on the physical badges but the cost of printing and distributing badges. Mobile credentials can be easily issued and revoked remotely, reducing administrative overhead, and eliminating the need for physical inventory management. Organisations can centrally configure what devices are used and the read range for each type of device and operating system, thus providing flexibility. Symmetry Mobile offers a customised questionnaire that controls access and reduces liabilities. Q: What has surprised you the most in your first year or so leading AMAG? Not many companies are blessed with such a broad portfolio that is supported by a resource-rich company Sullivan: I wouldn’t say I was surprised by this as much as happy to see, but I would say that the quality of our people was a pleasant surprise. As well, the AMAG product offering is broad and has some unique elements. When coupled with the depth of the resources that we have in AMAG, I know that we are second to none. Not many companies are blessed with such a broad portfolio that is supported by a resource-rich company that has so many talented people. Q: Please describe your dealer channel, and how you are seeking to expand it. Sullivan: The AMAG products are sophisticated and typically are installed for higher-end applications. With this sophistication comes a need to be well able to install such a solution. We have a strong group of certified and loyal partners who help us to deliver these enterprise solutions. We desire to provide our existing partners with updated and competitive systems to offer to their end users. Q: What is the security industry’s (and/or AMAG’s) biggest challenge in the next five years? We need to find ways to provide both our channel partners and the customers with solutions that are easily integrated Sullivan: I believe that the advancements that we are seeing in technology provide our industry with the opportunity to truly change how security is provided to our collective customers. As we advance these solutions, we will need to do so responsibly and in a way that helps the channel’s abilities. We need to find ways to train our partners to both install and support these more complex solutions. At the same time, we need to find ways to provide both our channel partners and the customers with solutions that are easily integrated, moving away from proprietary closed systems to open and cohesive solutions. This will ensure that the users get the best, and most complete solutions. Q: What does the industry as a whole misunderstand about AMAG -- time to set the record straight! Sullivan: Well, I am not ready to openly share where we are heading. We are in the process of putting together some advanced approaches to how we will do business with our partners. We are focused on providing tools that will enhance their services to their customers, and with products that are leading edge. I can only state that all should keep their eyes on AMAG, because over the next few years, we are going to surprise some people, and more importantly make our loyal partners quite powerful.

Acre is a company built on mergers and acquisitions (M&A). Since its founding in 2012, Acre acquired several familiar access control companies, from Vanderbilt to RS2 Technologies, Open Options to Feenics, and several others. Acre itself was acquired in 2021 by UK-based private equity firm Triton, thus launching a new chapter in the company's history. Don Joos was named the new CEO in 2022 and set about transforming Acre from a collection of acquired companies into a coherent whole (representing various brands). A year later, we recently caught up with Don Joos to discuss the "new Acre" and what's ahead. Q: How does your background inform your approach to leading Acre Security? In physical security, there is a shift to more of a software-centric versus hardware approach Joos: This is my fourth company as CEO. What I’ve found along the way is that no matter the size or type of business, there’s a common theme, the business is going through some form of evolution or transformation because the industry they're in is going through an evolution. And today, in physical security, there is a shift to more of a software-centric versus hardware approach, and there’s a shift occurring that’s pulling us to the cloud. I think a key thing here is that while the industry is evolving, we must keep a careful eye on the evolution of the customer because the customer is the one who will dictate the pace of change, and I think that is what a lot of people sometimes lose sight of. Q: It seems Acre is on the path from being a “collection of small companies” to “a collection of brands within a single company.” Joos: I think most people think of Acre as a federation of companies. Acre Security was seen more as a holding company. For me, I think the biggest misconception is just that: “This is just a federation of companies” versus “This is a business.” Acre Security is a business that has a range of portfolios to address key verticals and pivotal business problems for customers. Because of what’s happening now and the market dynamics that are occurring, it ties back to “Who is Acre Security?” We have a clear answer as to where we want to be from cloud access control versus on-premise access control. We have clear answers regarding market segments, visitor management, and intrusion. When you think about it, those are the core areas of our business. Q: What has surprised you the most in your first year or so at Acre? Joos: I think the thing that surprised me the most was how similar the problems are because I was coming into a new industry. It’s surprising how strong a correlation [security has] to other industry transformations that I’ve been a part of. Q: What are the points of differentiation among the various Acre Security brands? Joos: I think if you go back to the history of the company, it was designed to compete. That is, that's how it was set up under the logic of, “If we have three bids in a deal, it increases the odds that we're going to win one of them.” As we evolve, to have sustained scalable growth, it is not just about going shallow and casting a wide net. It’s about creating a concentrated focus. Some of the technology is just inherently older technology. And so for me, it’s about creating migration paths for the customers to move to more modern technology, such as the cloud. I love our installed base. When you think about the cost of acquisition to get a new cloud customer, it costs a lot less when you have an installed base that you can migrate to the more modern solution versus having to spend the money and the sales energy to hunt for that next opportunity. Q: Where has Acre positioned itself in the marketplace? We can take care of your current needs, but we also have a clear migration path to take care of your future needs Joos: If you're ready to go to the cloud, we have an answer for you. If you're not ready to go to the cloud, but you're ready to take more cloud-based applications to continue to evolve, we have an answer for you. If you're not quite ready yet and you're still looking for a market-leading premises solution, we have an answer for you, and we have a migration path when you're ready down the road. So, you have a safe bet with Acre because we can take care of your current needs, but we also have a clear migration path to take care of your future needs. Q: How are you building up your team? Joos: In 2023, we’re getting a lot of core building blocks in place and making investments in people who have experience in this space or aligned industries. It is a balance. I think we need a group that understands the industry and a group that's going to come into it and challenge why we do things the way we do. I think that makes us unique: we have fresh eyes looking at things from a different perspective. With that, you’re naturally going to end up with a better answer to problems because people are comfortable challenging the status quo. Q: How are you seeking to expand your dealer channel and/or transition it from the various dealers “inherited” in previous acquisitions? Joos: The channel invests in Acre Security. Our success is their success, and so what we're proposing to them is a range of solutions that supports their longevity and their financial success. But we also continue to build out our portfolio through organic technology innovation or M&A.  We're continuing to make investments in our channel strategy and how our partners interact with us We're continuing to expand their addressable market if they want to make investments with us. We're continuing to make investments in our channel strategy and how our partners interact with us. The design of our upcoming technology right now is built with the channel in mind. We want to ensure that we are not creating any channel conflict or any perceived channel conflict. I think that's usually the worst kind: when it's perceived but not real. You need to be very upfront and clear with communications. Q: What is the biggest challenge in the industry right now? Joos: Companies and customers are looking to embed security into their workflows. What I mean is these are not just standalone solutions anymore. They’re integrating with enterprise resource planning (ERP) and human resource (HR) software systems. In property management, they want it integrated into the fitness center, they want it integrated into the cafeteria areas and the dry cleaners, and so forth. So, this is about an ecosystem, and there are times when we are going to be the core, and there is going to be a lot of technology that is adjacent to us. There are times when we are the adjacency to someone else's core in a smart city or a smart building. This gets to why having an open application programming interface (API) is going to be an important part of the technology evolution. It cannot be a closed environment anymore; that is part of the past. Q: What’s next for Acre? We're constantly evolving our cloud access control as well as our on-premise access control Joos: There is a lot of work going on with integrating the business into a single Acre Security company. This is an investment year for us, we are adding people to our team. We are making a lot of investments from a systems and technology perspective. We have a lot of work right now going into integrating the business from an IT infrastructure perspective and all the tools that we use from an employee perspective. We are making a lot of investment as it relates to the commercial side. You're going to see some next-gen technology coming out from an intrusion perspective. We're constantly evolving our cloud access control as well as our on-premise access control. We're also bringing software applications, too. Q: What is Acre’s “message” going forward? Joos: One of the takeaways for me is this is not the Acre of the past. We are making some bold changes. New things are happening here; you better pay attention because clearly, something is different. I think that's one. I think the second is that as they spend time within us, they're going to realize the wide range of solutions and use cases that we can address, whether you're in access control or cloud, whether you're in intrusion, whether you are in visitor management, or whether you're looking at some network connectivity solutions. The third thing that I think people are going to see is a whole lot of energy as they talk to our people and the passion that you see from the team. If I wrap those three points up in one kind of statement there, I think my goal is that people walk away saying “Something is going on at Acre Security. We better pay attention.”

A major European oil and gas company that acquires, explores, produces and supplies chemical and petroleum products had a cybersecurity challenge. Company leadership wanted a better way to quantify and respond to the industry’s increasing levels of cybersecurity risk. Pioneers were looking for a new way to better understand and improve their company’s OT cybersecurity. As part of this effort, pioneers wanted to compare the company’s current levels of protection against a series of hypothetical attacks to identify gaps. With operations in several locations and a supply chain network of over 1,000 gas stations, auditing and improving the company’s cybersecurity would be no small task. Set of analysis and recommendations The Honeywell csHAZOP solution is designed to deliver a comprehensive set of analysis To help overcome these challenges, the company called in Honeywell and, specifically, its csHAZOP services team to perform a detailed design evaluation based on OT cybersecurity risk. The Honeywell csHAZOP solution is designed to deliver a comprehensive set of analysis and recommendations–it goes beyond the standard cybersecurity vulnerability assessment or IEC 62443 compliance audit by adding deeper analysis that is designed to: Investigate a significant amount of what can go wrong, including approximately 500+ attack scenarios – evaluating these for multiple threat actors and different consequences, Address – via risk assessments – both the likely risk reduction through the regular IT type of countermeasures (AV, firewall, hardening, etc.) and the consequence severity reduction through the implementation of safeguards (e.g., hardwiring critical control signals), Estimate residual risk for each hazard, allowing identification and quantification, making mitigation actionable, Focus on process automation cybersecurity risk (csHAZOP stage 1) or production process cybersecurity risk (by adding csHAZOP stage 2 vs. cybersecurity production risk) to add a higher level of cybersecurity analysis from an OT perspective unique in the industry. Send in the csHAZOP experts Honeywell cyber experts also uncovered some high-risk design deficiencies The Honeywell OT cybersecurity experts worked with the Honeywell proprietary csHAZOP method to uncover several concrete recommendations for immediate remediation and technical design recommendations in the company’s ICS, to be considered in upcoming ICS migrations. Honeywell cyber experts also uncovered some high-risk design deficiencies. The Honeywell csHAZOP framework was used to identify levels of residual risk to determine which security hazard was more critical to address versus others. Honeywell provided targeted guidance on several aspects of the study, using experience from real-world cyber attacks in the industry. Honeywell’s csHAZOP service is one of the few cybersecurity assessments available on the market that is designed to apply counterfactual risk analysis. Honeywell’s csHAZOP report This evaluation now links OT cybersecurity to loss prevention and process safety Given a system’s protective measures, this method helps a company evaluate which cyber attacks (based on countermeasures, security protections and type of threat actor) may succeed. This evaluation directly links OT cybersecurity to loss prevention and process safety. Honeywell’s csHAZOP report for this oil and gas refinery was considered successful by the customer because of its well-defined procedure, the tools Honeywell has specifically designed for OT systems and the team’s experience and efforts in OT cybersecurity. Results of the csHAZOP assessment “The results of the csHAZOP assessment from Honeywell went beyond our expectations. We have received a detailed and analytical cybersecurity hazard and operability report concerning both identified risks and realistic recommendations for remediation." "Additionally, the report is a valuable tool for future upgrades of our systems as well as new projects and the development of an incident response plan. We intend to repeat this assessment periodically, as it is a valuable tool in our continuous efforts to improve security for our systems from the ever-evolving cybersecurity threats,” Major refinery in Europe.

Air Power East, a family-run business with over 30 years of experience as a premier distributor of Atlas Copco, specialises in providing high-quality compressed air systems to various industries across East Anglia. Under the leadership of Jason Sewell, the company has established a strong reputation for delivering reliable and efficient solutions. However, they faced a significant challenge in ensuring their systems were completely leak-free, a concern shared by their clients, including an agricultural manufacturer managed by Paul Musgrove. Jason highlighted the issue, stating, "Customers have been asking us to make sure that we can prove something that's completely leak-free." Challenge Musgrove was seeking an effective way to manage and maintain their compressed air systems Concurrently, Paul Musgrove was seeking an effective way to manage and maintain their compressed air systems, with a specific focus on reducing energy waste and operational costs, emphasising the need to "save money where we can, especially with energy prices as they are." This dual challenge called for an innovative approach to maintain Air Power East's commitment to quality and efficiency while addressing the specific needs of their clients. Solution To address the intertwined challenges, Jason reached out to Baseline-RTS, an independent supplier of training and predictive maintenance equipment. They introduced Air Power East to the FLIR Si124 camera, an advanced acoustic imaging tool, capable of accurately detecting air leaks. Jason explains, "We sat down and did a bit of market research on a few different models and then came to the top. So, we contacted FLIR to come along and show us the Si124, and we've loved it ever since." One-handed tool designed to quickly locate pressurised leaks in compressed air systems or detect discharge The Si124 is a lightweight, one-handed tool designed to quickly locate pressurised leaks in compressed air systems or detect partial discharge from high-voltage electrical systems. It is equipped with 124 microphones to produce a precise acoustic image that visually displays ultrasonic information. This image is transposed in real time on top of a digital camera picture, allowing users to accurately pinpoint the source of sound. The Si124 camera can detect issues up to 10 times faster than traditional methods, even in loud industrial environments. Additionally, it is compatible with FLIR Thermal Studio suite for offline editing, analysis, and advanced report creation, and it can help facilities save money on utility bills and delay the expense of installing new compressors. Results The use of the Si124 camera brought about transformative results. Jason explained the camera's effectiveness: "We've managed to walk around with the customer, showing them exactly what we're finding on our screen. And if we do find any small leaks, we can rectify them and then we can prove to the customer that their system is leak-free." This approach not only heightened the efficiency of the compressed air systems but also solidified customer trust in Air Power East's services. Camera enabled the detection of leaks amounting to approximately 100 cubic feet per minute Quantitative results underscore the Si124's impact. The camera enabled the detection of leaks amounting to approximately 100 cubic feet per minute (CFM), which is roughly 50 litres per second. This translates to about 18.5 kilowatts of compressor power, pioneering to substantial energy and cost savings, particularly in light of rising energy prices. Conclusion Air Power East's adoption of the FLIR Si124 camera to address the complex challenges in compressed air systems illustrates the power of innovative technology in industrial settings. The successful detection and rectification of air leaks not only enhanced operational efficiency but also led to considerable energy and cost savings for the agricultural manufacturer. This case study demonstrates the effectiveness of advanced tools in solving intricate industrial problems and highlights the importance of technology-driven solutions in optimising industrial processes.

As one of the main tourist destinations in the Caribbean, The Bahamas welcomes nearly seven million visitors every year. Unfortunately, the City of Nassau, the capital of the Bahamas, has seen increased crime in certain parts of the city over the last several years from pickpockets and vehicular crimes to armed robberies and kidnappings.   Policing, safety, and security Based in Nassau, the Royal Bahamas Police Force (RBPF) employs over 3,000 officers and provides policing, safety, and security services to residents and visitors. However, the RBPF was challenged to keep up with the rising tide of criminal activity. The government fully supported the RBPF’s initiative to expand the country's surveillance system as a strategic tool in the fight against crime.  Track and monitor, situational awareness The RBPF added system infrastructure and hundreds of new IP-video cameras to increase police presence" “There are known criminal hotspots across the city that people of interest frequent," said Ethan Munnings, CTIO at Proficient Business Services, Bahamas, and the lead engineer for the City of Nassau video surveillance project. “To curb incidents in those areas and to better track and monitor suspects, gain situational awareness, and to be able to help locate or identify people after leaving the scene, the RBPF added system infrastructure and hundreds of new IP-video cameras to increase police presence. One of those areas, for example, is the surroundings of the house of the Prime Minister.”  Milestone video management system In 2011, the city set up its initial Milestone video management system, overseeing around 250 cameras. Later, in 2019, Nassau officials collaborated with Proficient Business Services to integrate almost 500 additional cameras and edge devices into the system. A restructuring of the network infrastructure was required to consolidate all data feeds to the city's Real-Time Crime centre. The new crime centre, located at the police headquarters, opened in February 2021, acting as the Royal Bahamas Police Force's technological epicentre.  Innovative technology Integration  In early 2020, the Ministry of National Security of the Bahamas began expanding its existing Milestone XProtect video management system. Milestone's open platform data-driven video technology system is compatible with various hardware and software vendors. The upgrade led to redesigning of the network infrastructure and the addition of over 500 high-quality network cameras from Axis Communications. Facial recognition and video analytics ShotSpotter, the gunshot detection system was also integrated into the greatly expanded system The project involved several Milestone technology partners, including system servers from Rasilient Systems, and video analytics applications such as Licence Plate Recognition (LPR) and facial recognition from BriefCam. ShotSpotter, the gunshot detection system from SoundThinking, was also integrated into the greatly expanded system.  Artificial intelligence and deep learning Within the Milestone VMS, the cameras and servers integrate with BriefCam’s video analytics, providing facial recognition and person/object tracking. By harnessing the power of artificial intelligence and deep learning, integrated BriefCam technologies transform video data into valuable insights for rapid video review, search, and real-time alerting. Two types of LPR The system also offers two types of Licence Plate Recognition. The first is via the Milestone LPR add-on, and the second is through direct integration with BriefCam.  A team of 14 operators relies on Auvik for device monitoring and SolarWinds to manage the core network. The fiber network, with a 10G backbone, is based on Cisco technologies.  Traffic safety revolutionised  Video technology was pivotal in this endeavor, with fatal accidents in New Providence dropping to 33 in 2019 Beyond enhancing security, Nassau's updated city video system has proved instrumental in monitoring traffic accidents and holding drivers responsible for their behaviour. Eyewitness News from Nassau reported 69 deaths related to traffic in 2018. After witnessing an almost 30 percent surge in fatalities from 2017 to 2018, authorities committed to reducing traffic-related deaths and accidents. Video technology was pivotal in this endeavour, with fatal accidents in New Providence dropping to 33 in 2019.  Traffic surveillance “The cameras we have strategically installed on traffic lights around the city use LPR integrated with Milestone Systems, which have helped control hit-and-run accidents,” said Munnings. “There have been cases of pedestrians being hit by vehicles that didn’t stop; now the police can track those vehicles and bring those drivers to justice. The new surveillance system has also helped prevent human abductions.”  Technology and innovation For more than 12 years, the City of Nassau has been relying on and expanding the capabilities of its video surveillance system. With the help of technologies and deep integration within an open platform VMS ecosystem, the city's authorities and police have effectively addressed evolving challenges to ensure safety for both residents and tourists.   “Technology and innovation have taken off at the speed of light and this will only accelerate. Embracing the innovations that improve police work is no longer optional," said Zhivago Dames, Assistant Commis.

Sandwell Aquatics Centre in Smethwick is a state-of-the-art leisure centre that originated as a purpose-built arena for the 2022 Commonwealth Games in Birmingham. The facility played host to the highest number of medal events compared to any other, showcasing both swimming and diving competitions. The newly constructed complex included a competition pool for swimming and diving, a temporary pool for swimming and para-swimming warm-up, and an area dedicated to dry-dive training. Reclaiming the space Following its key role in the games, the original structure was reconfigured so it could be used by the local community from the summer of 2023 onwards. The 4000 temporary seats have been removed and fresh facilities tailored for community use have replaced them. The leisure hub boasts a gym with over 100 stations, a specialised ladies-only gym with 25+ stations, along with amenities such as a sauna, steam room, football pitch, two 4-court sports halls, three exercise studios, an indoor cycling studio, and a trio of swimming pools. Plant noise assessment The anticipated noise levels generated by various mechanical components within the plant room In the proposal documents, Mach Acoustics included two detailed acoustic reports – one addressing operational noise and the other focusing on plant noise. The plant noise assessment specifically outlined the anticipated noise levels generated by various mechanical components within the plant room, which includes several pumps and air handling units.  Acoustic barrier with integrated louvre The acoustician's initial recommendation proposed an acoustic barrier with integrated louvre features to ensure adequate airflow while mitigating noise. However, a subsequent design amendment specified a solid acoustic barrier with slatted top sections to maintain airflow and enhance aesthetics. Additionally, steel louvre doors were specified for access. Absorptive acoustic barriers These barriers effectively reduce noise pollution originating from mechanical plant areas It has become standard practice to install absorptive acoustic barriers around new and renovated leisure centres. These barriers effectively reduce noise pollution originating from mechanical plant areas and operational compounds. It's not uncommon for heat pumps and air conditioning units to produce a continuous low-level hum or buzzing noise, which can disrupt neighbouring properties and create an unpleasant auditory environment for facility members and visitors alike. Game-changing solutions With prior experience in similar acoustic installations for aquatic and leisure centres, Jacksons Fencing successfully secured a subcontractor contract with Wates. They designed, manufactured, and installed customised acoustic fencing and gates across three elevations: The first elevation covered 16.5m and featured 2.8m high Jakoustic Reflective panels with 2.1m high timber slats above. The second elevation spanned 11m, incorporating 3.2m high Jakoustic Reflective panels with 2.1m high timber slats above, 9.64m of 5.3m high panels, and 11.3m of 3.2m high panels with 2.1m high timber slats. The third elevation extended 16.5m and used 3.2m high Jakoustic Reflective panels with 2.1m high timber slats above. Benefits of solid acoustic barriers These barriers offer an appealing noise reduction solution that conceals machinery and serves as a robust security barrier The different heights of the solid acoustic barriers were strategically chosen to benefit noise reduction, with timber slats enhancing aesthetics and airflow. The project also included matching double-leaf acoustic gates for access. In the first elevation, two apertures were left for steel louvre panels. The acoustic barriers, mounted on galvanised steel posts, were constructed from tongue and groove boards with a deep V profile, tightly slotting together to reflect noise by up to 28dB. These barriers not only offer an appealing noise reduction solution that conceals machinery but also serve as a robust security barrier, devoid of footholds and challenging to scale. Tailored security solutions Peter Jackson, Managing Director, of Jacksons Fencing says, “The Sandwell Aquatics Centre serves as a remarkable example of how facilities can undergo effective reconfiguration to align with their new objectives to ensure they are being utilised effectively." "This project showcases our team's dedication to tailoring security solutions precisely to the task at hand, achieved through the customisation of acoustic fencing. The outcome not only exudes a sleek and sophisticated appearance but also fulfils its vital function. Coupled with a reliable 25-year guarantee, this acoustic fencing ensures enduring noise reduction, cost efficiency, and sustainability.”

Adelante Healthcare currently operates seven healthcare centres in Phoenix, Arizona, and offers a wide array of services to patients of all socio-economic levels. The lock and key system wasn’t at all adequate for securing the seven different facilities. The facilities and all the patient and healthcare data needed to be protected in a highly secure manner. With so many employees, there was no way to track who had keys and how many copies were out there difficult to keep track of who had the keys. The choice It’s very easy to manage and we can focus our time on providing quality care to our patients" “The Brivo system makes my job easier and frees me up for other things. With Brivo, it’s easy to find out what we need; the system doesn’t lie," Larry Kadin, Facilities and Purchasing Manager, Adelante Healthcare. "It’s very easy to manage and we can focus our time on providing quality care to our patients.”  The change Adelante has issued access cards to over 200 staff and the cleaning crews at their seven facilities. Without lots of keys floating around, the healthcare provider no longer has security breaches. One person is administering multiple sites from a single web interface. Access can be programmed easily and quickly, it’s done remotely and in a manner of just minutes. The team has better records and easy access to data that can be provided to other departments. The new system has had significant positive effects on staff productivity and effectiveness. “I’ve not seen anything that comes close to what Brivo provides. The Brivo system is a joy to work with. It saves us so much time compared to other systems we were looking at, ” Larry Kadin.

The proven “CAT” gaming analysis solution from German casino expert Dallmeier is also available for Sic Bo, in addition to Baccarat and Black Jack. The video-based solution offers a whole range of analysis options with which casino operators can increase the “game pace”, combat fraud, and gain valuable insights into the gaming action through real-time data collection. Optimisation challenges Optimising the gameplay at Sic Bo tables poses no small challenge to casino operators. These include potential cheating attempts, difficulties in tracking results, and operations such as late bets. Above all, however, gaming managers benefit from collecting and analysing data that can be used to increase the game pace and optimise the efficiency of tables and dealers. “It's all about the data” Real-time tracking of important data and processes The information that can be used to optimise the gameplay at the Sic Bo table is manifold The information that can be used to optimise the gameplay at the Sic Bo table is manifold. For example, “CAT for Sic Bo” precisely records the game pace of each table based on the times for placing the bets, game phase, and payout and thus makes the performances of tables and dealers comparable. Additional information such as which fields are the most popular, information about the value of the top chip for quick identification of “high-value” bets, objective tracking of “late bets” and other events that regularly lead to discussions between players and casinos complete the portfolio. Data points from existing sources CAT for Sic Bo combines data points from existing Sic Bo consoles with CAT data captured by AI cameras above the table. In this way, data from all participating tables can be collected together and evaluated centrally. This can either be done via the Dallmeier SeMSy® casino software or the data is exported as a CSV file and can then also be evaluated by any other system. Automated Business Intelligence for the Gaming Manager This centralised capture and analysis of data provide gaming managers with insights that previously had to be laboriously collected manually by the PIT manager or were not accessible at all in a highly efficient and automated manner. This opens up a completely new field for gaming managers to optimise the profits of their Sic Bo tables: From a higher game pace to the objective evaluation of dealer performance, support in the fight against fraud to the data-driven optimisation of table layout, placement, minimum bet levels, monitoring of compliance rules or promos.

There is safety in numbers, or so the expression goes. Generally speaking, several employees working together tend to be safer than a single employee working alone. Even so, some environments require that workers complete their jobs alone, thus presenting a unique combination of security vulnerabilities. The U.S. Occupational Safety and Health Administration (OSHA) defines a lone worker as “an employee working alone, such as in a confined space or isolated location.” We asked this week’s Expert Panel Roundtable: How can security technologies help to protect "lone workers?" 

In the United States, they are called licence plate recognition (LPR) systems. In Europe, the more common term is automated licence number-plate recognition (ANPR). In either case, the systems provide capabilities that can benefit a range of applications from schools to municipalities to parking lots. Newer technologies can even identify vehicle colour, type, make and model. We asked this week’s Expert Panel Roundtable: What's new with licence plate recognition (LPR) and/or automated number-plate recognition (ANPR) systems?

Headlines of violence in our schools are a reminder of the need to keep educational institutions safe. In fact, if there is a positive aspect to the constant bombardment of headlines, it is that it keeps our attention perpetually focused on how to improve school security. But what is the role of physical security systems? As the new school year begins, we asked this week’s Expert Panel Roundtable: Are schools safer because of physical security systems? Why or why not?