Indoor surveillance

Matrix Comsec, a pioneering provider of cutting-edge security and telecom solutions, has introduced SATATYA NPC430 - Network PTZ Controller with 4D Joystick. This CCTV accessory is designed to complement Matrix's range of PTZ Cameras, and Cameras with Motorised Varifocal Lens (MVL) offering users a convenient solution for camera monitoring. Addressing surveillance challenges For many organisations, the task of controlling and managing the viewing angles of PTZ cameras poses significant challenges. Traditional methods, like relying on NVRs, VMS systems, or navigating through each camera's webpage, often exacerbate these difficulties. The complexity and time-consuming nature of these approaches become apparent, particularly when dealing with multiple cameras across various locations. Matrix grew its IP-based PTZ Keyboard Controller to revolutionise surveillance management Faced with these obstacles, organisations struggle to maintain effective surveillance operations, risking gaps in security coverage and operational inefficiencies. Recognising the pressing need for a simpler and more intuitive solution, Matrix has introduced its IP-based PTZ Keyboard Controller to revolutionise surveillance management. Features of Matrix IP-based PTZ Keyboard Matrix IP-based PTZ Keyboard Controller offers a host of features designed to simplify surveillance management. The 4D Joystick Control allows users to effortlessly navigate Pan, Tilt, Zoom, and Focus functions, providing precise control over camera positioning and monitoring. With intuitive joystick movements, users can easily adjust the viewing angles to capture critical areas of interest. The Smart Keyboard offers convenient access to Preset, Patrol, Pattern, and Scan functions. Users can configure these functions with ease, ensuring smooth and seamless monitoring of multiple camera feeds. The Intelligent LED Display provides a user-friendly interface without the need for accessing web pages. With clear and intuitive controls displayed on the LED screen, users can navigate through options effortlessly, reducing the time required for setup and adjustment. The Matrix IP-based PTZ Keyboard Controller supports both IP and Analog camera versions concurrently, allowing users to connect and remotely monitor up to 999 cameras. This versatility ensures compatibility with a wide range of camera models, enabling seamless integration into existing surveillance systems. Furthermore, the controller is compatible with the ONVIF protocol, facilitating interoperability with various surveillance devices and systems. This compatibility ensures flexibility and ease of integration, allowing users to leverage their existing infrastructure while expanding their surveillance capabilities. Additionally, the controller features Power Over Ethernet (PoE) support, enabling hassle-free integration and configuration. With PoE support, users can power the controller and connected devices through a single network cable, simplifying installation and reducing cable clutter. Overall, the Matrix IP-based PTZ Keyboard Controller offers a comprehensive solution for surveillance management, combining advanced features with user-friendly design to enhance security effectiveness and operational efficiency. Launch of SATATYA NPC430 Kaushal Kadakia, Marketing Manager, Matrix Comsec said, “We are excited to announce the launch of SATATYA NPC430. Responsive, robust, precise, and user-friendly, it offers the most convenient solution for camera monitoring." "With Matrix PTZ Controller, users can seamlessly manage surveillance without the need to access the camera webpage, NVR, or VMS."

Interface Systems, a pioneering managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses, is pleased to announce that it has been Certified™ by Great Place to Work®. The prestigious award is based entirely on what current employees say about their experience working at Interface. Based on the research, 76% of Interface's workforce affirmed that it is a great place to work, surpassing the average U.S. company's satisfaction rate of 57%. Great Place To Work® is the global authority on workplace culture, employee experience, and leadership behaviours proven to deliver market-pioneering revenue, employee retention, and increased innovation. Author's quote Great Place To Work Certification is a highly coveted achievement that requires consistent “Great Place To Work Certification is a highly coveted achievement that requires consistent and intentional dedication to the overall employee experience," says Sarah Lewis-Kulin, the Vice President of Global Recognition at Great Place To Work. She highlights that the certification is the sole official acknowledgment derived from real-time employee feedback on their company culture. “By successfully earning this recognition, it is evident that Interface stands out as one of the top companies to work for, providing a great workplace environment for its employees.” Robust onboarding process Great Place to Work® 85% of Interface employees report being given lots of responsibilities According to Great Place to Work® 85% of Interface employees report being given lots of responsibilities and the flexibility necessary to achieve work-life balance (with 83% reporting the company made it easy for them to take time off when needed). With a thoughtful and robust onboarding process for new recruits, 88% of employees conveyed they were made to feel welcome when they joined. “We are honoured to be recognised as a Great Place to Work, a testament to the dedication and team spirit that define Interface Systems,” says Daniel Bordeleau, Chief People Officer at Interface Systems. Fostering a workplace culture Bordeleau added: “This certification underscores our commitment to fostering a workplace culture that values innovation, collaboration, and the well-being of our employees. Together, we will continue to push the boundaries of excellence and create a workplace where everyone can thrive and contribute to our collective success."  As the company continues its growth trajectory, Interface is always looking for talented individuals to join their team.

In the fast-paced world of logistics, the demand for efficiency, security, and innovation has never been higher. Logistics companies are constantly seeking ways to streamline operations and protect valuable assets.  The era of safety and efficiency Vanma Access Control system has revolutionised the conventional security norms within the logistics industry, ushering in a new era of safety and efficiency. With its advanced features and seamless integration capabilities, Vanma has become an indispensable tool for logistics companies looking to secure their facilities, streamline operations, and adapt to the challenges of the modern logistics landscape.  Securing warehouses and distribution centers  One of the standout contributions of Vanma Access Control to the logistics industry is its ability to enhance security at warehouses and distribution centers. These facilities are the backbone of logistics operations, storing valuable goods and acting as pivotal points in the supply chain. The Vanma access control system ensures that only authorised employees have access through permission granting and fingerprint recognition authentication. This significantly reduces the risk of theft, minimises losses, and improves overall security.  Flexible authorisation: Managers can grant different permissions depending on the function of the employee. All keys can only open the locks under the authority, ensuring security.  Remote authorisation: For unexpected situations, managers can authorise employees remotely. This saves time and increases productivity.  Fingerprint authentication: Vanma Access Control System keys have fingerprint recognition. Employees need to authenticate their fingerprints before unlocking the door each time, and then authenticate their rights. This ensures that there is no unauthorised access.  Ensuring cargo safety on the road  It transmits information with the electronic key through metal contacts and uses AES-256 encryption technology The Vanma access control system plays a vital role in ensuring the security of goods in transit. Firstly, the body of the Vanma electronic lock, designed in stainless steel, prevents criminals from cutting the locking beam, thus thwarting theft attempts. Secondly, the Vanma electronic locking system does not have a hole in the lock in the traditional sense. It transmits information with the electronic key through metal contacts and uses AES-256 encryption technology. So, thieves cannot achieve theft by picking the lock. This extra security ensures that goods are always protected during transport, giving logistics companies peace of mind when transporting valuable goods.  Ensuring compliance and accountability  The logistics industry is heavily regulated, necessitating strict compliance with industry standards and government regulations. Vanma Access Control systems play a vital role in this aspect by providing a clear audit trail of access events. This data helps logistics companies demonstrate compliance with security and safety protocols to regulatory authorities. Furthermore, Vanma's access control systems foster accountability within logistics organisations. Each access event is meticulously logged, creating a transparent record of who accessed specific areas. This accountability encourages responsible behavior among personnel and serves as a deterrent against misconduct.  Conclusion  In brief, Vanma Access Control has brought about significant improvements in logistics security and efficiency. Its advanced features enhance security in warehouses, secure goods during transportation, and ensure compliance, making it an invaluable tool for the logistics industry's evolving needs.

Amidst the challenges of a prevailing economic downturn, the retail sector finds itself grappling with an unparalleled rise in incidents of shoplifting, theft, and burglaries. The disconcerting scenes witnessed on London’s Oxford Street in August 2023,​ where crowds gathered, looting as many stores as possible, sent shockwaves across the nation’s retailers. This alarming surge in retail crime has put retailers on high alert, as they contend with a rising tide of security concerns.  Shoplifting concerns Recent data from the Union of Shop Distributive and Allied Workers (USDAW), has raised alarming concerns: shoplifting rates have surged by an unprecedented 24%.​ In the first half of 2023 alone, there were approximately 8 million reported shoplifting incidents. With the ongoing burden of the cost of living crisis and the approaching festive season, it is expected that these figures will keep surging.  Implementing robust security measures Theft and prevention strategies cost retailers approximately £2 billion in 2021/2022 While more help from the Government to support retail workers and the businesses shoplifters target is certainly needed, the implementation of robust security measures will significantly contribute to deterring these crimes from occurring in the first place. British retailers spend millions on tools to deter and catch shoplifters inside stores, from CCTV and security guards to electronic tagging and alarms. The Grocer reported that theft and prevention strategies cost retailers approximately £2 billion in 2021/2022. Despite these initial costs, other threats are at play beyond the shop floor. Break-ins by criminal gangs For many large town centre stores and supermarkets, and units in retail parks, the rear doors and delivery areas are commonly targeted by criminal gangs. It’s not uncommon for thefts to occur from pallets or cages that have been unloaded from lorries and sit waiting to be moved into the building. After-hours break-ins are a risk for all store owners too, particularly over the festive season when a lot of high-value stock has been delivered to shops and supermarkets. Addressing anti-social behaviour  The additional fencing was deemed an essential measure to safeguard the community Anti-social behaviour also poses a challenge for retailers. In 2022, an Aldi based in Derby​ invested in security fencing to protect staff and deter loitering groups. The additional fencing was deemed an essential measure to safeguard the community, as dangerous items were frequently found outside the store, including weapons and hypodermic needles.  So how do physical security solutions such as fencing and gates help better protect retail establishments such as supermarkets and edge-of-town retail park shops? Fencing and gates: a critical component of retail security  1. Risk assessment and target hardening  A thorough risk assessment will identify potential weak spots that require protection. ‘Target hardening’ involves implementing physical security measures that become more robust as they approach the target. This helps deter intruders while ensuring ease of access for customers and staff.  2. Effective perimeter security  Opt for difficult-to-climb security fencing that provides a robust obstacle against thieves, vandals, and intruders Selecting fencing solutions according to the potential threats, site characteristics, and topography is crucial. It is important to specify fencing that strikes a balance and maintains a welcoming appearance while safeguarding external areas of the store or warehouse from potential harm and unauthorised access. Solid fencing which provides concealment can help to conceal expensive goods and remove them as a target for opportunistic theft.  Opt for difficult-to-climb security fencing that provides a robust obstacle against thieves, vandals, and intruders. I recommend selecting a sufficiently tall and robust fence such as an acoustic barrier. Its noise-reducing properties are often beneficial for these types of sites too.  3. Controlling vehicular speeds and access  To enhance security, consider controlling vehicular speeds and access. One effective approach is the installation of bollards at the ends of traditional high streets. This practice is already commonplace as a means of safeguarding against hostile vehicle attacks, but it can also play a pivotal role in preventing quick getaways of vehicles involved in potential heists. Additionally, employing road blockers and sliding gates at the rear entrances of delivery areas would serve to fortify security further. These measures can help in delaying vehicles, allowing for necessary checks to be conducted.  4. Balancing security with aesthetics  The presence of high-security fencing can also make a site more of a target for vandals and burglars Another challenge is avoiding creating an imposing presence, especially important for areas situated near residential communities. The presence of high-security fencing can also make a site more of a target for vandals and burglars. To minimise this risk consider specifying timber fencing and traffic barriers to secure car parks, providing both security and a welcoming atmosphere for shoppers.  Taking an integrated approach Combine secure perimeter fencing with effective lighting in places with shaded areas and at doors, gates, and shop windows, alongside Perimeter Intrusion Detection Systems (PIDS), and strategically placed CCTV. These measures will hinder unauthorised entry and escape, increasing the likelihood of detection and apprehension.  Prioritising employee wellbeing  Installing robust security fencing, complemented by CCTV, good lighting, and guarding, creates a safe environment Installing robust security fencing, complemented by CCTV, good lighting, and guarding, creates a safe environment for employees. This not only safeguards their well-being but also provides peace of mind that they are protected effectively in the case of a burglary or crime.  When selecting security products for retail sites, it is advisable to opt for items that have undergone rigorous testing and carry relevant certifications for their security level. Each component should meet industry-specific standards for its intended purpose and originate from manufacturers accredited under ISO 9001:2015. This ensures a high standard of quality and reliability in safeguarding the premises.  High-quality security fencing As the cost-of-living crisis continues, crime rates increase, and the festive season approaches, the time to act and implement on-site security is now. By investing in comprehensive security measures, retailers can protect their assets, employees, and customers, ensuring a safer and more secure shopping environment for all. High-quality security fencing is also a sound investment, that requires little or no maintenance once installed. The best fencing solutions are extremely weather-resistant, and won’t suffer from rust or corrosion. With all sectors preparing to ride the rapids of recession in the coming year, improving on-site security while selecting cost-effective measures, is one surefire way to protect your people, your property, and your profits from harm. 

The autumn equinox, which marks the start of autumn, occurs this weekend on Saturday, September 23. With darker evenings ahead, the experts at ADT have shared five ways to maximise your home's security. Author's quote Michele Bennett, General Manager at ADT UK&I comments: “Opportunistic thieves use darkness to their advantage, so it’s no surprise that the number of burglaries committed increases when the darker nights draw in." He adds, "Our 2022 burglary report found that burglaries are most common at night, with 58% of burglaries occurring between 6 p.m. and 6 a.m. Taking steps to optimise your home’s security before the clocks go back this year will provide reassurance that your property is as secure as possible.” Five ways to secure your property: Get a monitored alarm installed: A visible alarm system is a strong deterrent to potential burglars, as criminals are less likely to target a home that is protected. In the event of a break-in, a monitored alarm will alert you, your keyholders and depending on the package you take out, the police, ensuring a swift response to an alarm activation. Light up the dark: Well-lit exteriors make your home less appealing to potential intruders. Install motion-activated lights around any entry points, particularly porches and gardens, which alert you to movement on your property. This will also prevent burglars from operating under the cloak of darkness and increase the chance of a passerby spotting suspicious activity. Trim your garden landscape: Thieves look for escape routes and hiding spots when deciding which homes to break into, making gardens with high, overgrown hedges more likely to be targeted. This is especially true in the darker evenings, so be sure to give your garden a thorough tidy-up to make your property less likely to be targeted. It’s also advisable to ensure any tools are locked away in sheds and garages that could assist a burglar such as ladders, or a garden spade to force entry. Be smart with your lights: Using smart plugs allows you to turn on a few well-appointed lights and radios or televisions from any location from your phone. Used in conjunction with an outdoor camera or video doorbell, you can have lamps plugged into smart plugs come on when motion is detected. Programming lights to come on at different times throughout the night will help to deter burglars by making your property look occupied.  Purchase a smart doorbell or outdoor camera: Smart doorbells are an effective way to deter burglars as they provide evidence in the event of a break-in, package theft, or other suspicious activity around your home. They also notify you when someone is at your door reducing the chance of you being caught out by a late evening or early morning robbery.  Further encroachment Smart doorbells also act as a deterrent to unscrupulous door-to-door sellers and con artists, as video footage is recorded. In the event of a late-night door knock, you can see and speak to whoever is at your front door, without having to open the door. ADT’s new outdoor camera also has two-way audio and a high-pitch deterrent siren so you can warn off anyone from your property to deter any further encroachment.

GSX 2023 marks a poignant moment for the security industry as an increasingly complex risk landscape converges with the acceleration of technology innovation. Emerging from this environment are three key trends that will dominate the conference and the future of the security industry: (i) the adoption of AI, (ii) the use of predictive analytics, and (iii) a hybrid global and local risk management approach. As Chief Security Officer of Crisis24, a GardaWorld company, I regularly advise clients on how these trends are evolving and impacting their security and risk management approach. Here’s how we can expect to see them discussed at the show next month:​ Trend 1: Artificial intelligence is the new industry standard.  AI is this year's buzzword. While AI is not new to the industry, this year it has become a standard to operate with AI being adopted or expanded more ubiquitously. Legacy AI-enhanced security offerings that have been years in the making are becoming more advanced and are being integrated into expert analyst teams to leverage the best of both man and machine.  Limitations AI augments the data processing ability; however, human-led intelligence is still necessary AI can generate unparalleled levels of data and insights, but it also has its limitations. AI does not have the emotional intelligence that can influence decision-making. For instance, our Crisis24 analyst teams know that every one of the intelligence alerts they provide to leadership may save a life or protect a business. AI augments the data processing ability; however, human-led intelligence is still necessary to effectively elevate knowledge of those threats through an organisation to incite action.  Trend 2: Predictive analytics powered by AI will transform security operations.  Predictive analytics enabled by AI will allow for more precise planning and execution of true emergency management. Those living or operating in conflict zones must be ready to spring into action and predictive analytics can help better evaluate risks, threat levels, and the probability of certain events.   When I served in Iraq in 2003, our greatest challenge was operating in an unpredictable environment and navigating the many unknown threats. With these large-scale threats, it was difficult to account for the vast array of variables involved and ensure that all parties were protected. Broad and instant visibility Predictive analytics provides broad and instant visibility into numerous potential outcomes, impacts, and mitigation strategies for a wide variety of threats.  When dealing with risks that are constantly evolving and quickly accelerating, the insights from predictive analytics can have a direct impact on risk management, mitigation strategies, and preparedness levels. Predictive analytics can anticipate the ripple effect that threats can have on organisations, their people, and their assets and enable security teams to plan.​ Trend 3: Risk mitigation is increasingly both global and hyper-local.  A company’s workforce is often scattered across the country or the world, working from home or on the go Remote work and a flood of 24/7 data sources have driven demand for timely, accurate, and hyper-local intelligence.  Where before an organisation may have had a handful of facilities around the world where its employees gathered, now a company’s workforce is often scattered across the country or the world, working from home or on the go.  Preventive mitigation steps To keep their people and assets safe, business pioneers need to know what’s happening in all corners of the globe, while also easily accessing details on what is happening at the street corner level.  How a business takes care of its people, including anticipating risks and taking preventive mitigation steps as well as responding quickly in the face of threats, can directly affect its reputation. Every company is in the business of safety and security when it comes to looking after its people on a global, national, and increasingly hyper-local scale. 

Companies at GSX 2023 emphasised new ways that technologies such as artificial intelligence (AI) and the cloud can address long-standing issues in the security market. Among the exhibitors at the event in Dallas were companies seeking creative ways to apply technology, lower costs, and make the world a safer place. Reflecting on the exhibition, here are some additional takeaways. Expanding AI at the edge  i-PRO is a company reflecting the continued expansion of edge AI capability in the security market. Today, more than half of the company’s lineup supports AI at the edge so the customer has a wide choice of form factors when seeking to leverage the feature set.  AI processing relay, extended warranty i-PRO is increasing their warranty period from 5 to 7 years, which could be a lifetime warranty in some cases I-PRO also has an “AI processing relay” device that accepts non-AI video streams and applies edge analytics. AI has progressed from a high-end technology to a feature available in a variety of cameras at different price points. i-PRO is also increasing its warranty period from 5 to 7 years, which could be a lifetime warranty in some cases depending on a customer’s refresh schedule and lifecycle management. Active Guard, MonitorCast The company’s video management system (Video Insight) is continuing to build new features including “Active Guard,” an integrated metadata sorter. Their access control platform, MonitorCast, is a Mercury-based solution that is tightly integrated with Video Insight. Their embedded recorders now have PoE built in.  “We can move at a faster pace to fill out our product line since leaving Panasonic,” says Adam Lowenstein, Director of Product Management. “We can focus our business on adapting to the market.” Emphasis on retail and other verticals  Shoplifting is a timely issue, and retail is a vertical market that got a lot of attention at GSX 2023. “We see a lot of retailers who are primarily interested in protecting employee safety, but also assets,” says Brandon Davito, Verkada’s SVP of Product and Operations. “Shrinkage is a CEO-level priority.”  “Retailers are getting more engaged with security posture, instead of letting perpetrators walk,” Davito adds. Intrusion detection Verkada has an intrusion product that will notify a central station if there is an alarm On the alarm side, Verkada has an intrusion product that will notify a central station if there is an alarm, and operators can review videos to confirm the alarm. Other capabilities seeking to discourage trespassers include sirens, strobes, and “talkdown” capabilities.  International expansion Verkada continues to expand internationally with 16 offices in all, including Sydney, Tokyo, and London. The core value proposition is to enable customers to manage their onsite infrastructure more simply, including new elements such as PTZ cameras, intercoms, and visitor management. Verkada emphasises ease of use, including a mobile application to allow access to be managed across the user base. Forging partnerships “We are committed to the channel and industry, and we continue to build relationships and expand our reach,” says Davito. Among the industry relationships is a new partnership with Convergint, which was hinted at during the show and announced later the same day. They are also expanding their partnerships with Schlage, Allegion, and ASSA ABLOY.  Working with other verticals They offer new features for K -12 schools, and a new alarm platform is easier to deploy and manage Verkada has also found success across multiple other verticals, notably healthcare, where they integrate with an electronic medical records system. They offer new features for K-12 schools, and a new alarm platform is easier to deploy and manage. They are integrating wireless locks to secure interior doors in schools, looking to secure the perimeter, and installing guest management systems. Transitioning the mid-market to the cloud  Salient is squarely focused on the “mid-market,” a large swath of systems somewhere between small businesses and enterprise-level systems. Pure cloud systems are not as attractive to this market, which has a built-out infrastructure of on-premise systems. Adding a camera to an existing system is easier and less expensive than tying it to the cloud. Benefits of cloud It’s a market that may not be ready for the pure cloud, but there are benefits to be realised from adding a cloud element to existing systems. “We are continuing to augment our premise-based solutions with added cloud capabilities and flexibility,” says Sanjay Challa, Salient’s Chief Product Officer.  The feedback Salient hears from their customers is “I want to own my data.” The hybrid cloud approach offers the right mix of control, flexibility, and unit economics. Cloud add-on capabilities We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive" Cloud add-on capabilities include bringing more intelligence about system operation to the user via the cloud. Over time, Salient expects to sell more cloud-centric offerings based on feedback from integrators and customers. “We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive over time,” says Challa.  Vaidio AI technology Salient seeks to be a transition pioneer to help customers realise the path to the cloud. Their approach is “crawl, walk, run,” and helping customers make the transition at each stage. Salient has added AI to its product offering, incorporating Vaidio AI technology from IronYun into a powerful suite and broad array of on-premise analytics, which are gaining traction. The seamless approach makes it easy for customers to embrace AI analytics, although Salient remains broadly committed to open systems. Addressing ‘soft’ features for integrators AMAG is in the process of enhancing its product line with the next generation of access control panels. However, “product” is just part of the new developments at AMAG. In addition to “hard” features (such as products), the company is looking to improve its “soft” features, too; that is, how they work with the integrator channel. Integrator channel Rebuilding a process to make your organisation more efficient, is relatively easy; it just takes a lot of persistence" “We have the depth of our legacy customer base we can learn from, we just need to close the feedback loop quicker,” says Kyle Gordon, AMAG’s Executive Vice President of Global Sales, Marketing, and commercial Excellence, who acknowledges the value of reinstating face-to-face meetings after COVID. “We are laser-focused on nurturing our integrator channel,” he says.  “Developing new features takes time, but rebuilding a process to make your organisation more efficient, that’s relatively easy; it just takes a lot of persistence,” says Gordon. More cohesive internal communication is another useful tool, he says.  Disrupting the cloud based on price  Wasabi is working to make cloud applications less expensive by offering a “disruptive” price on cloud storage, $6.99 per terabyte per month (80% less than hyperscalers). Contending “hyperscalers” like AWS are charging too much for cloud storage, Wasabi is using its own intellectual property and server equipment co-located in data centres around the world. Wasabi sells “hot cloud storage,” which refers to the fact that they only have one tier of storage and data is always accessible. In contrast, a company such as AWS might charge an “egress fee” for access to data stored in a “colder” tier.  Cloud storage “We saw that several video surveillance companies had not yet adopted cloud storage, and we saw an opportunity to make it easy to use,” said Drew Schlussel, Wasabi’s Senior Director of Product Marketing. “We just install a little bit of software that allows them to store data in the cloud and bring it back from the cloud.” Performance, protection (cybersecurity), and price Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies such as Genetec and Milestone. Emphasising performance, protection (cybersecurity), and price, their data centres are certified to SOC 2 and ISO 27001 standards.  Faster throughput for weapons detection Xtract One is a young company focusing on weapons detection in a time of accelerated concern about gun issues post-COVID. Founded in Canada and based on technology developed at McMaster University, Xtract One has found a niche in providing weapons detection at stadiums and arenas. These customers already have budgets, and it is easy to shift the money to a newer, faster technology. Madison Square Garden in New York City is among its customers.  Cost savings solution Xtract One can increase throughput to 30 to 50 people per entrance per minute (compared to 5 to 6 people per minute when using metal detectors). The solution doesn’t require anyone to empty their pockets and the system alarms on items beyond guns and knives. Using Xtract One allows customers to reduce the number of screening lanes and security staff, providing additional cost savings, all while getting fans through the screening process in half the time. Purpose-built sensors The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties In addition to stadiums and arenas, Xtract One, formerly Patriot One, is also getting “inbound” interest from schools, hospitals, manufacturers, and other verticals that makeup 50% of their business. “We’re on a rocket ride, mainly because the weapons issues are not going away,” says Peter Evans, CEO and Director at Xtract One. The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties, all correlated by an AI engine.  Providing early warning of violence ZeroEyes is another company focused on weapons detection. Their AI gun detection system works with video images to identify if someone is “brandishing” (carrying) a weapon. In other words, the system does not detect concealed weapons. Identifying someone carrying a weapon provides early warning of a possible violent act. Increased response with AI-enables images Images are identified by AI and sent to a monitoring centre where a human confirms the image before contacting first responders. Knowing the location of a shooter enables staff to lock entry points, move people to safety, and direct first responders. The company was founded to leverage existing camera views to stop mass shootings and gun violence by reducing response times. 

A pioneer in the access control sector since 1971, AMAG Technology is looking to the future and the next generation of products that will expand its services to customers. “In our vision, we have advanced approaches that will not only provide our partners with advanced technologies but also ones that are easier to install with tools to expand their services,” says David Sullivan, who was appointed President of the venerable access control company in September 2022. New challenges at AMAG Sullivan brings a new outlook to the AMAG business, a part of Allied Universal, and a new vision to lead the company into the future. We caught up with David Sullivan to discuss his new challenges at AMAG and the journey ahead as the company looks to the future. Q: How does your background inform your approach to leading AMAG? I believe that it helps me to define a vision for AMAG that will be unique and on the leading edge of our industry David Sullivan: With the exception of only a few short years, my career has been in access control. I have experience with several systems and have had the privilege to manage several successful access control companies. As a result, I bring a great deal of experience into my role at AMAG. I believe that it helps me to define a vision for AMAG that will be unique and on the leading edge of our industry. Q: How would you describe AMAG’s journey over the last several years and how do you see the future? Sullivan: Prior presidents of AMAG always shared their leadership vision and direction with senior leaders located in the United Kingdom. This had an impact on the full direction of the business, sometimes limiting its ultimate success. Before I became a part of AMAG, these senior leaders that were located in the UK retired, placing for the first time the full management responsibilities of the president. This has allowed me to integrate the business into a single team, with single objectives, and a single vision. We expect to begin to reveal this new vision in the coming weeks. We are excited about the future of AMAG and believe we will surprise the industry with our new products and approach in the coming months and years. Q: How important is it that a manufacturer provides both hardware and software solutions? How does AMAG’s approach (in general) differentiate it in the market? We can design the complete solution, providing functionality that others may find more difficult to accomplish Sullivan: Regardless of the manufacturer, we all provide hardware and software. An access control solution is not complete without both. Some of us choose to make our panels, and others do not. Those who are dependent on third-party suppliers are restricted to the developments and direction of that company, and while it might be perceived to be an open technology, it still is proprietary to the hardware manufacturer. AMAG has controlled its manufacturing of panels from day one. The result means that we can design the complete solution, providing functionality that others may find more difficult to accomplish. Q: How does the breadth of AMAG’s product suite provide advantages to customers and/or integrators? Sullivan: AMAG’s product portfolio is unique and provides the end user with an end-to-end identity management solution from one company. Our Control Room PSIM, Symmetry CONNECT Identity Management Solution, Symmetry Access Control, and Symmetry GUEST solutions all integrate to provide the user with a broad set of features and capabilities from a single provider. There is no finger-pointing when we come to support your system. We hold full responsibility for making it work and can quickly provide a resolution to any application difficulties the user may be experiencing. Q: How does AMAG address the divide between on-prem and cloud systems? How do you help customers make the transition and/or plan for the future? We are in the early stages of developing our next generation of access control in which we intend to provide on-prem Sullivan: In our current product portfolio, we have three products that are cloud-based. Our mobile credential platform (Symmetry Mobile), our visitor management solution (Symmetry GUEST), and our physical identity and access management solution (Symmetry CONNECT) are all offerings that operate in the cloud. We are in the early stages of developing our next generation of access control in which we intend to provide on-prem, web client, and cloud-based offerings. One of the primary objectives is to ensure that the large installed base of systems that are out there today will be able to migrate not only to our next generation but as well to the cloud if the client so desires. Q: What is AMAG’s approach to mobile credentialing? Sullivan: As an access control provider, adding Symmetry Mobile credentialing to our portfolio just made sense. We want our customers to have a forward-thinking solution with the opportunity to save money not only on the physical badges but the cost of printing and distributing badges. Mobile credentials can be easily issued and revoked remotely, reducing administrative overhead, and eliminating the need for physical inventory management. Organisations can centrally configure what devices are used and the read range for each type of device and operating system, thus providing flexibility. Symmetry Mobile offers a customised questionnaire that controls access and reduces liabilities. Q: What has surprised you the most in your first year or so leading AMAG? Not many companies are blessed with such a broad portfolio that is supported by a resource-rich company Sullivan: I wouldn’t say I was surprised by this as much as happy to see, but I would say that the quality of our people was a pleasant surprise. As well, the AMAG product offering is broad and has some unique elements. When coupled with the depth of the resources that we have in AMAG, I know that we are second to none. Not many companies are blessed with such a broad portfolio that is supported by a resource-rich company that has so many talented people. Q: Please describe your dealer channel, and how you are seeking to expand it. Sullivan: The AMAG products are sophisticated and typically are installed for higher-end applications. With this sophistication comes a need to be well able to install such a solution. We have a strong group of certified and loyal partners who help us to deliver these enterprise solutions. We desire to provide our existing partners with updated and competitive systems to offer to their end users. Q: What is the security industry’s (and/or AMAG’s) biggest challenge in the next five years? We need to find ways to provide both our channel partners and the customers with solutions that are easily integrated Sullivan: I believe that the advancements that we are seeing in technology provide our industry with the opportunity to truly change how security is provided to our collective customers. As we advance these solutions, we will need to do so responsibly and in a way that helps the channel’s abilities. We need to find ways to train our partners to both install and support these more complex solutions. At the same time, we need to find ways to provide both our channel partners and the customers with solutions that are easily integrated, moving away from proprietary closed systems to open and cohesive solutions. This will ensure that the users get the best, and most complete solutions. Q: What does the industry as a whole misunderstand about AMAG -- time to set the record straight! Sullivan: Well, I am not ready to openly share where we are heading. We are in the process of putting together some advanced approaches to how we will do business with our partners. We are focused on providing tools that will enhance their services to their customers, and with products that are leading edge. I can only state that all should keep their eyes on AMAG, because over the next few years, we are going to surprise some people, and more importantly make our loyal partners quite powerful.

As new technologies incorporate artificial intelligence (AI) and overall uses of AI continue to expand, what protections are in place to prevent its misuse? Artificial intelligence, like any technology or security measure, is not inherently bad. It can, however, be used for nefarious purposes and in ways that were never intended or thought of. ‘Responsible AI Policy’ to protect users Prosegur has created a ‘Responsible AI Policy’ to protect users from potential AI threats As an AI company, Prosegur has created a ‘Responsible AI Policy’ to protect users from potential AI threats, and to prevent employee and partner misuse of AI-enabled technology, with guard rails in place to hold them accountable, if artificial intelligence is being used nefariously. “Any security or similar company that utilises AI with its products should monitor for potential misuse and implement a similar policy for protection,” contends Mike Dunn, the Chief Technology Officer (CTO) at Prosegur USA. Requirements of Prosegur’s ‘Responsible AI Policy’ include: Human action and oversight - Prosegur heavily monitors their agents using an integrated international security operations centre (iSOC). Floor and shift supervisors ensure that everything is working properly and that incidents are handled. They also ensure employees are logging into AI-enabled cameras and other technologies for the right reason. Transparency - As with any new company-wide policy, Prosegur wants to ensure that every employee learns about the policy and their duties to uphold it. “In doing this, we are making sure that all processes involving AI development are transparent, so any employee can understand and implement the policy into these processes,” says Mike Dunn. Non-discrimination and equity - Prosegur seeks to make sure employees are using AI-enabled technology to look for known criminals, for example, and not profiling or singling people out. Having a policy in place ensures agents are aware. Accountability - The most important part of the policy is to hold people accountable, if AI-enabled technologies are misused. Violation of the policy will result in disciplinary actions, which can range from HR (Human Resources) intervention to possible suspension. For partners, Prosegur would cease and desist using their products immediately upon finding out about any misuse. Leading the charge for ethical AI practices Prosegur is proud to lead the charge for ethical AI practices, by creating this first policy of its kind" “Prosegur is proud to lead the charge for ethical AI practices, by creating this first policy of its kind, and we hope that other security organisations follow suit,” says Mike Dunn. Technology can do wonderful things. In security, technology can help to stop crimes and even to prevent them from happening with deterrents and alarms. Important to take action to stop ‘bad actors’ However, as with any industry or group of people, there will be ‘bad actors.’ Mike Dunn said “It is important to take actions to stop those people, but it is also important not to condemn all technology or practices when this happens.” Even proven, effective technologies can be used for bad (as well as good). An example is TSA Scanners at the airports. They were designed to provide safer air travel, picking up things that normal metal detectors could miss. Misuse of AI technology can cause lot of harm However, it came to light that a few ‘bad actors’ were using this technology and sharing silhouetted nude pictures of passengers. This has since been patched and fixed, but nonetheless, it’s a great example of how misuse can break people’s trust. As a whole, technology can be dangerous. If not used as intended, it can be used to hurt people. The U.S. government has found that China was using facial recognition and demographic analytics to classify and identify people, based on their ethnicity and that technology singled them out for tracking. Important to ensure analytics and AI used as intended As a society, I think it’s important for us to take that first step and self-police any use of these analytics" “As a society, I think it’s important for us to take that first step and self-police any use of these analytics,” said Mike Dunn, adding “At a minimum, (we should) set policies and procedures to make sure these analytics and AI are being used as intended.” As use of artificial intelligence (AI) continues to increase, an industry standard would ensure companies have protections in place for their employees, clients, and partners. Having a policy is the first proactive step in ensuring AI protections. However, companies need to enforce accountability too. Effectively handle security threats and vulnerabilities Mike Dunn continues, “By heavily monitoring for unethical AI practices and enforcing disciplinary actions when needed, companies will be better prepared to handle security threats and vulnerabilities.” At Prosegur, monitoring agents are heavily trained, taught procedures and then closely supervised by several methods. “This is something that should be common practice in the security industry,” says Mike Dunn, adding “We have employed a compliance officer to help us stay ahead of the curve. Fortunately, we have seen many manufacturers and end users adopt this practice as well.” Compliance officers can act faster than new laws enacted Compliance officers can act faster than new laws being enacted, and often will hold their company to higher standards than a minimum threshold. Mike Dunn concludes, “Putting a responsible AI procedure in place is Prosegur’s way of taking on this problem we see in our everyday work.”

In response to the increased demand for oxygen supplies following the 2020 pandemic and subsequent rise in respiratory-related conditions, Jacksons Fencing completed a key project in 2024 to safeguard vital oxygen storage facilities at a pioneering UK hospital. Addressing the demand The pandemic highlighted the critical role of oxygen in treating patients, causing a surge in its use across hospitals. Some facilities even declared major incidents due to oxygen shortages, prompting a significant government investment of over £15 million to upgrade oxygen supplies and prevent future disruptions. As part of these improvements, many larger hospitals have started to feature on-site liquid oxygen storage facilities, where vast industrial tankers convert liquid oxygen to gas as needed. Securing essential resources Jacksons Fencing provided and installed a comprehensive security solution for a new oxygen storage compound Given the stringent safety requirements associated with liquid oxygen due to its extremely low temperatures, precise pressure needs, and related fire and explosion risks securing and managing these supplies is paramount. To address these needs, Jacksons Fencing provided and installed a comprehensive security solution for a new oxygen storage compound. Robust fencing solutions with invisible screen The installation includes 38 metres of Securi-Mesh® fencing, standing at a robust height of 2.4 metres. This fencing is mounted on concrete hardstanding and is complemented by two cantilever sliding gates and a single-leaf pedestrian gate with a push pad exit and key entry. Securi-Mesh fencing features a tightly woven mesh pattern designed to deter climbing attempts, and its small apertures significantly improve resistance to cutting. Additionally, the mesh provides an ‘invisible screen’ effect that allows for effective surveillance without obstructing views, facilitating quick issue identification. Space efficiency and secure gating Unlike traditional swing gates, these gates slide parallel to the fence line, requiring minimal space The cantilever sliding gates installed are particularly well-suited for the restricted space in front of the facility. Unlike traditional swing gates, these gates slide parallel to the fence line, requiring minimal space both in front of and behind the fence. This design not only maximises space efficiency but also enhances security with quick operational cycles, allowing for faster vehicle and goods transit, reducing the time the gates remain open, and minimising security risks. 25-year guarantee with reduced maintenance Furthermore, the absence of ground tracks for the cantilever gates reduces maintenance needs by preventing issues related to debris or track damage, causing fewer repairs, and reduced downtime. In addition to these features, the fencing and gates are backed by a 25-year guarantee, ensuring long-term durability and minimal maintenance. Barbican® vertical bar fan panel The green polyester powder coating chosen for the fencing provides extra corrosion resistance The green polyester powder coating chosen for the fencing provides extra corrosion resistance and contributes to lower long-term costs for the hospital. Sections of the fencing, installed at varying heights, are further secured with a Barbican® vertical bar fan panel, which offers both a physical barrier to intrusion and a visual deterrent. Oxygen storage facility security Peter Jackson, Managing Director, of Jacksons Fencing comments on the success of the project, "Contributing to this vital project, enhancing the security of oxygen storage facilities at a UK hospital, is a significant achievement." "The pandemic highlighted the crucial role of oxygen, we must safeguard these resources effectively." Securi-Mesh® fencing and cantilever sliding gates "The integration of our Securi-Mesh® fencing and cantilever sliding gates reflects our commitment to providing both superior protection and operational efficiency." "By addressing the specific security needs of these vital resources, we help ensure that hospitals can focus on delivering high-quality patient care without disruption.”

Riga Sports Arena is a municipal facility maintained by the city of Riga, Latvia. Covering a total area of 21,821 square metres, the arena accommodates 2,500 spectator seats. It houses several training halls, including a large athletics arena, a training and warm-up hall, a weightlifting hall, and a sports field. Challenge Enhance security by replacing inefficient guards with technical equipment Riga sports arena faced a significant security challenge, relying on two guards who worked only night shifts. Depending on just one person was insufficient to ensure the safety of the complex, given its substantial size. The guards struggled to effectively cover all areas, leaving the arena vulnerable to security risks. Moreover, the financial burden of employing guards strained the city’s budget. There was a need to enhance security while eliminating the human factor and optimising associated costs.  Moreover, the financial burden of employing guards strained the city’s budget The client required a professional security system that could be implemented without extensive construction work or the need to lay a substantial number of cables throughout the building. They sought an effective and easily installable system that would enhance security without compromising the integrity of the facility. Solution Cost-effective wireless solution reinforcing security for a large municipal facility Considering the building’s size and recent reconstruction work, the installation of a traditional wired security solution was deemed impractical. This option would have required several months to complete and additional renovation work after installation. Moreover, the presence of many oversized windows, each requiring protection with detectors, made cable-based solutions even more impractical. GRIFS AG proposed an Ajax wireless solution that can be quickly installed without damaging the walls, allowing for complete control and management of the system through a mobile app. To streamline control without the need for multiple hubs, Hub 2 Plus Jeweller was selected In total, 115 devices were installed throughout the building to ensure comprehensive security coverage. To streamline control without the need for multiple hubs, Hub 2 Plus Jeweller was selected. This hub can control up to 200 devices, managing 25 security groups with a total of 200 users. This feature aligns with the client’s requirements, given the installation of many devices and the need to manage security modes for separate premises, all in the Ajax app. For example, it allows keeping employees’ offices in armed mode while conducting training sessions in the main hall. GRIFS AG installed DoorProtect Jeweller Given that the sports complex spans three floors and considering the need for the hub signal to pass through two reinforced concrete floors, the decision was made to enhance its communication range. To ensure stable communication between all 115 detectors and the hub, the ReX 2 Jeweller radio signal range extender was installed. This guarantees a reliable connection between all system components, ensuring seamless communication even in areas with challenging signal transmission conditions. For comprehensive security, GRIFS AG installed DoorProtect Jeweller opening detectors to oversee For comprehensive security coverage, GRIFS AG installed DoorProtect Jeweller opening detectors to oversee all doors. Additionally, MotionProtect Curtain Jeweller, with a narrow viewing angle and a maximum detection range of up to 15 metres, protects the large windows in corridors and sports halls. The challenge with large windows was that glass break detectors may be positioned far away from the hit spot, making it difficult to detect glass breakage. However, MotionProtect Curtain Jeweller, equipped with PIR sensors, instantly reacts to movement within its detection zone along the whole length of a window. Notably, the detector catches movement only if a person enters its field of view, allowing for protection even when a cleaner is working nearby, or a staff member is walking around. In addition, MotionProtect Jeweller detectors were installed throughout all entrance groups, major corridors, and stairwells to promptly notify the owner and the security company in case of any detected motion. Multiple HomeSiren Jeweller devices To facilitate arming and disarming of the security system for numerous employees in the sports complex, a wireless touch KeyPad Jeweller was installed. By entering a code, the device can activate the full security mode and automatically blocks itself if an incorrect code is entered multiple times. KeyPad Jeweller supports up to 99 codes, each corresponding to a separate user, making it suitable for enterprises with many employees. HomeSiren Jeweller devices were installed indoors throughout the skill to provide loud signs For rapid security response, the wireless alarm Button Jeweller was installed, enabling quick notification of the security company in case of intrusion. Furthermore, multiple HomeSiren Jeweller devices were installed indoors throughout the building to provide audible warnings in case of danger or deter potential intruders. These sirens emit loud sounds up to 105 dB to prominently signal a breach, effectively preventing unauthorised individuals and enhancing overall security. The arena management plans to automate evacuation doors using the Relay Jeweller system soon, enhancing safety and security by allowing remote door opening during emergencies. Why Ajax Cost-saving security solution. Customers can experience significant savings by opting for Ajax. The costs of the Ajax system installation were approximately equal to the expenses for security guards’ salaries per year. However, starting from the second year, the Municipality of Riga can achieve significant savings by paying only a low monthly fee for monitoring. Easily scalable future-proof system. With Ajax, the security system is easily scalable, allowing for future expansion and the implementation of additional functionality as needed. For instance, Hub 2 Plus Jeweller, already installed, supports the addition of up to 200 detectors, including MotionCam Jeweller detectors for photo verification of alarms, without requiring any system reorganisation. This enables seamless integration for enhanced security measures, ensuring the system can adapt and grow with changing security requirements and evolving customer needs. Effortless wireless installation. Ajax offers a wireless solution, eliminating the need to lay cables in walls or undergo extensive repairs. This allows for quick and efficient installation without the limitations of wired infrastructure. After implementing the Ajax security system at the sports arena, the center’s management noted its convenience and decided to install Ajax in their homes.

In the historic city of Pavia in the heart of Lombardy, historical buildings meet state-of-the-art video technology. Panomera® multifocal sensor cameras from Dallmeier are used to provide a comprehensive overview of the popular Piazza della Vittoria and to protect locals and tourists from vandalism and crime. Lively city at the Ticino The Italian city of Pavia is not only one of the oldest but also one of the most beautiful cities in Lombardy. Located about 35 kilometres south of Milan, Pavia's picturesque location on the banks of the Ticino River, its historic centre with its many narrow streets and its important churches and buildings attract many travelers from all over the world every year. The heart of the city beats in Piazza della Vittoria, not far from the cathedral: locals and tourists alike meet for a coffee in the beautiful long square, and in the evenings it is a vibrant place for nightlife and events. Challenges: vandalism and crime But like so many other cities, Pavia also struggles with the darker side of such a lively square But like so many other cities, Pavia also struggles with the darker side of such a lively square. There have been incidents of vandalism and crime. “Unfortunately, there have been more and more problems with people behaving badly and not following the rules,” explains Pietro Trivi, councillor for security. Less is more In the past, the city tried to get a handle on the situation with a large number of conventional single-sensor cameras. But the image quality was not good enough to recognise or even identify people. So the security managers looked for a new solution and found it in Dallmeier's multifocal sensor technology. Panomera® multifocal cameras Dallmeier Italia, together with its partner Enet Solutions, carried out an on-site demonstration that was immediately convincing.  “The image quality over the entire area was simply impressive,” said Luca Ceriani, Sales Manager at Enet Solutions. Meanwhile, the many single-sensor cameras have been replaced by just two Panomera® multifocal cameras. Patented technology Panomera® series, by combining sensors and lenses with different focal lengths, always captures a very large area They differ from other cameras by their patented technology: several sensors with different focal lengths are combined in a single system. Whereas with conventional cameras, the image resolution decreases towards the background of the image, the Panomera® series, by combining sensors and lenses with different focal lengths, always captures a very large area with the minimum resolution precisely defined in the planning. High-resolution images all day and night The two Panomera® cameras have been installed on two opposite sides of Piazza della Vittoria. In this way, the police in their headquarters, where the video system is in operation, can keep an eye on the situation in the busy square at all times. Flaviano Crocco, commander of the local police, is pleased, “The two cameras provide high-resolution images at any time of the day or night. In the event of an investigation or the presentation of evidence in court, this guarantees the clear identification of possible perpetrators. In addition, the system is much easier and less complicated to operate than before.” Multifocal sensor technology advantages In practice, the multifocal sensor technology offers many advantages. For the user, for citizens and tourists, and the city as a whole, as Daniele Sisinio, Director Dallmeier Italia, explains, “The police always have an overall view of the entire square and at the same time any number of detailed views can be displayed in high resolution." "The detail zooms can be easily opened with a mouse click in the overall image like ‘virtual’ PTZ cameras – both live and in recording. This means that any number of operators can view the footage at the same time. And everything is always recorded at the highest resolution. This means that incidents can be traced and reconstructed for use in court, and perpetrators can be identified.” Improved economy and aesthetics The two Panomera® cameras blend in discreetly and disturb the aesthetics of the square much less In addition to more user-friendly operation and a better overview, the new solution is also more economical: With only two cameras instead of ten, the operating and infrastructure costs are significantly lower. There was another aspect that was important to the city of Pavia's security managers: the two Panomera® cameras blend in discreetly and disturb the aesthetics of the square much less than the many scattered single-sensor cameras before. Proven in practice Meanwhile, the Dallmeier video system has proven itself in practice. So well, that the next expansions are already being planned. The Piazza del Duomo, the square in front of the city's impressive landmark, will also be secured with Panomera® cameras in the future. “It was not only the technology that convinced us, but also the cooperation with Dallmeier and Enet Solutions,” says Pietro Trivi. “We are very happy with our decision, which is why we also decided to expand the video system. With Dallmeier we have found a high-quality and future-proof solution.”

There is safety in numbers, or so the expression goes. Generally speaking, several employees working together tend to be safer than a single employee working alone. Even so, some environments require that workers complete their jobs alone, thus presenting a unique combination of security vulnerabilities. The U.S. Occupational Safety and Health Administration (OSHA) defines a lone worker as “an employee working alone, such as in a confined space or isolated location.” We asked this week’s Expert Panel Roundtable: How can security technologies help to protect "lone workers?" 

In the United States, they are called licence plate recognition (LPR) systems. In Europe, the more common term is automated licence number-plate recognition (ANPR). In either case, the systems provide capabilities that can benefit a range of applications from schools to municipalities to parking lots. Newer technologies can even identify vehicle colour, type, make and model. We asked this week’s Expert Panel Roundtable: What's new with licence plate recognition (LPR) and/or automated number-plate recognition (ANPR) systems?

As physical security technologies become more complex, it is incumbent on the dealer/integrator to have the skills and expertise needed to ensure that a system operates smoothly. The value of integrators increasingly rests on the skill sets they bring to bear when installing a system. If the skills are missing, there is a problem. We asked this week’s Expert Panel Roundtable: What missing skills among security integrators can cause problems for customers?