Hybrid security

Johnson Controls, the global pioneer for smart, healthy, and sustainable buildings, is showcasing its industry-pioneering products, digitally-enabled solutions, and service offerings at Global Security Exchange (GSX) 2024 in Orlando, Florida, from Sept. 23-35. At booth 1275, the company will discuss how its proven solutions address every stage of a building’s lifecycle, and proactively mitigate everyday security challenges and emerging threats, while promoting smarter, safer, and more sustainable environments. AI and service models “Our commitment to understanding our customers’ needs drives our innovation,” said Julie Brandt, Building Solutions North America president at Johnson Controls. “Insights directly from professionals on the frontlines have guided the expansion of our security solutions, including investing in technologies with AI capabilities and adopting service models to address staffing shortages. By working closely with our customers and partners across more than 150 countries, we ensure our solutions are relevant and transformative from initial design through deployment.” Common customer goals The company has developed a deep understanding of the shifting goals and priorities for security professionals Through ongoing listening sessions and feedback from advisory councils, the company has developed a deep understanding of the shifting goals and priorities for security professionals. Common customer goals currently, as outlined in Johnson Controls' latest report, include advancing threat detection, customising asset protection, automating service delivery, implementing analytics strategically, securing remote access, and embracing holistic ESG. Scalable, integrated solutions “Today's security professionals need scalable, integrated solutions that address a range of needs and use the latest in technology advancements,” said Faisal Pandit, vice president and general manager of Global Security Products at Johnson Controls. “We are investing in AI-powered access control and video surveillance solutions that when used as a support to human-led security architecture are allowing teams to go beyond security to inform overall business decisions.” Building solutions and services on display At GSX 2024, Johnson Controls will demonstrate how its complete building solutions and services support the evolving needs of commercial buildings, informed by direct customer feedback.  Security Lifecycle Management with OpenBlue Services offers the ability to monitor and manage security devices across vendors, with remote support services and meaningful insights from skilled engineers. Security Operations Centres provide a suite of flexible bundled service packages to meet every facility’s specific needs, delivered with complete onsite support or hybrid models. The C-CURE portfolio, including the newly launched C-CURE Cloud, provides increased visibility and control over spaces while reducing costs through cloud-enabled, Infrastructure-as-a-service technologies.  Advanced threat detection and asset protection technologies through partnerships with Evolv and Everbridge, enabling a holistic ecosystem of scalable products designed to meet commercial property needs.  GSX attendees can also attend a session hosted by Greg Parker, global vice president of Security and Fire Life Cycle Management at Johnson Controls, on leveraging the current technologies for enhanced uptime, reliability, and simplified lifecycle management.

Permiso, the pioneer in identity security, has announced the launch of their Universal Identity Graph to provide risk and threat visibility for all identities, in all environments. The Universal Identity Graph combines industry pioneering Identity Security Posture Management (ISPM) with Identity Threat Detection and Response (ITDR) to provide the most comprehensive identity security solution in the market. Identity infrastructure “For most organisations, identity security is incredibly siloed. Identity providers focus on securing the identity infrastructure, a separate solution is adopted to manage IaaS or PaaS, and yet another solution for SaaS. Many times, organisations adopt one solution that focuses on identity posture to mitigate risk, and yet another solution that focuses on threat detection at runtime." "While organisations benefit from securing these layers separately, it creates a massive blind spot across the authentication boundaries in an environment. We’ve seen how threat actors take advantage of those blind spots when orchestrating identity-based attacks. Permiso’s Universal Identity Graph helps organisations secure all of their human identities and non-human identities across those environments in one centralised location,” said Permiso Co-founder and Co-CEO, Jason Martin. Front line knowledge Experience has created more than 1,200 unique detections and more than 500 alert rules in their platform Permiso, whose team is composed of several former FireEye/Mandiant executives, has detected and responded to hundreds of breaches collectively. By living in the breach, the team has front line knowledge of threat actor’s TTPs and are able to understand where controls fail for security organisations. This experience has created more than 1,200 unique detections and more than 500 alert rules in their platform. Permiso's solution "Permiso's platform provides us with a comprehensive view of our identity risk. With their new Universal Identity Graph engine, we're able to mitigate high-risk identities in real-time, giving us added peace of mind that our most valuable assets are protected,” said Eric Tan, CIO & Chief Security Officer at Flock Safety. “Permiso's solution has enhanced our ability to detect and respond to threats, making our organisation more resilient to cyberattacks.”  Threat detection solutions Many existing security posture management and threat detection solutions alert based on atomic events - specific actions performed in an environment that could potentially be suspicious or malicious.  These may include activities such as resetting MFA, logging in from a different geographic location, or database snapshotting. Because each of these events often generate alerts in an environment, many security teams drown in alerts that have no context of the activity that is actually taking place in their environment. Identity-based threats Permiso can track identities wherever they go and quickly see identity-based threats in a domain Permiso’s Universal Identity Graph follows all human (workforce, guest, vendor) and non-human identities (access keys, secrets, services accounts) wherever they go and tie the activity back to the identity that performed them, even when shared credentials are being used. By monitoring access patterns and behavioural anomalies as identities move across authentication boundaries, Permiso is able to track identities wherever they go and quickly detect identity-based threats in an environment. Cloud and on-premise environments Permiso has experienced rapid growth over the last twelve months. After LUCR-3 (Scattered Spider) was able to breach the environments of several large organisations like MGM and Clorox, many teams turned to Permiso to provide the industry’s most comprehensive method to detecting identity-based attacks in both cloud and on-premise environments. The startup raised a dollar 18.5M Series A in April 2024 and recently added some of the strip’s luxury resorts and casinos to their customer base.

Genetec Inc., a pioneering technology provider of unified security, public safety, operations, and business intelligence solutions, announced the launch of Genetec Cloudlink™ 110, the latest addition to its line of cloud-managed security appliances. This compact device is specifically designed to simplify video management in low-density deployments, providing a versatile solution that enables customers to transition to cloud or hybrid environments at their own pace. Genetec Cloudlink™ 110 With a micro form factor, support for up to eight cameras, and 1 TB of local storage on an ultra-endurance micro-SD card, Cloudlink 110 is designed for smaller sites within larger deployments and locations with limited hardware space. The Cloudlink 110 enhances video workload optimisation and seamless cloud integration, ensuring interoperability between local and cloud environments in hybrid deployments. Supporting both local and cloud storage, it enables efficient communication between satellite locations and centralised headquarters. New hardware purchases Cloudlink 110 reduces the need for significant new hardware purchases Its flexible hybrid storage also offers a straightforward transition to cloud or hybrid environments. By enabling organisations to use their existing cameras, Cloudlink 110 reduces the need for significant new hardware purchases. This makes Cloudlink particularly well suited for sectors such as retail, where it can simplify operations across multiple store locations; cities, where it helps government agencies manage security within tight budgets; and healthcare, where it supports the remote monitoring of smaller facilities like satellite clinics. Hybrid cloud solutions "We are transforming physical security with our hybrid cloud solutions," said Christian Morin, Vice President of Product Engineering, Genetec Inc. “Our multi-workload appliances, capable of handling video, access control, intrusion, and more, allow organisations to achieve their business objectives with a single device. As we expand our solutions, these appliances will be the cornerstone of resilience and performance, unlocking broad capabilities to meet evolving security needs.” Design of the Cloudlink 110 Ease of use is central to the design of the Cloudlink 110. With cloud-managed automatic updates, customers benefit from the continuous delivery of new features and updates to ensure that the system remains secure and running at top efficiency, with minimal intervention. This eliminates concerns about compatibility issues or disruptive upgrades, allowing customers to focus on their core operations without the need for specialised technical expertise. The Genetec Cloudlink 110 is now available globally through the Genetec network of accredited channel partners.

Daphne Technology, a pioneer in climate deep tech, announces the approval of its pioneering carbon credit methodology by Gold Standard. This milestone directly targets reducing methane emissions from internal combustion engines using any methane-rich fuel. Methane Methane is a powerful greenhouse gas (GHG) with a global warming potential (GWP) 28 times that of carbon dioxide (CO2) over 100 years. It is responsible for at least a quarter of the current global warming. Unlike CO2, fossil-origin methane has a much shorter atmospheric lifetime, with a GWP of 82.5 over 20 years, so reducing methane emissions can result in quicker climate benefits. Therefore, reducing methane emissions has gained increasing attention in recent years. Reducing methane emissions Daphne Technology's methodology targets this critical area, focusing on reducing methane emissions to help achieve climate goals and limit the rise in global temperatures. Key Features of the “Methodology for Reducing Methane Emissions from Combustion Engine Exhaust” Carbon Credit Methodology: Advanced Methane After-treatment: Methane emissions from combustion emissions are abated using an advanced after-treatment such as Daphne’s SlipPure™ technology. Incentivising quick deployment of methane reduction technologies in existing assets and faster methane emission reductions and impact on the planet. Real-Time Measurement: The methodology requires high-accuracy, real-time measurement before and after the abatement system ensuring a robust monitoring of the greenhouse gas emission and its reduction. Daphne’s PureMetrics™ is one such measurement system ensuring a robust verification of the GHG emission and its reduction. United Nations Framework Convention on Climate Change (UNFCCC) Approved Methodological tools: The Clean Development Mechanism (CDM) of the UNFCCC developed many carbon credit methodologies. In the process, they also developed several “Methodological Tools” that can be used as building blocks to simplify other methodologies. Several CDM methodological tools are used in this methodology. For example, Tool 8 is used to calculate the exact dry tonnes of CO2e emitted and abated. The use of a CDM Tool ensures that the calculation of GHG emissions abated is based on a widely recognised model that is well accepted by the international community and well understood by the scientific community. Quantification and Verification: Provides a robust framework for quantifying, monitoring, and verifying methane emission reductions, adhering to principles of transparency and integrity. Economic Incentives: Enables companies to generate carbon credits, which can be traded in global markets, providing financial incentives for adopting greener practices. Incentivising reductions of GHG emissions today. Broad Applicability: Designed for use in maritime and land-based applications involving internal combustion engines, ensuring wide-scale impact on methane emission reductions. Maximising the resulting GHG reduction and, ultimately, the impact. Climate and sustainable development impacts GS4GG is synonymous with the highest levels of environmental integrity and sustainable development The Gold Standard, renowned for its rigorous certification process, ensures that carbon credit projects deliver genuine and measurable climate and sustainable development impacts. Established in 2003 by WWF and a group of international NGOs aims to ensure every dollar of climate and development funding goes as far as possible. Their standard, Gold Standard for the Global Goals (GS4GG) is synonymous with the highest levels of environmental integrity and contribution to sustainable development. Sustainable practices "We are thrilled to lead the way in methane emission reduction with this innovative methodology," said Dr. Mario Michan, CEO and Founder of Daphne Technology. "Methane is a major contributor to global warming, and our approach not only curbs these emissions but also supports industries in their transition to more sustainable practices. As a climate deep-tech pioneer, it's natural for us to take a lead in this direction, securing strategies for a better future." Emissions credit trading FReMCo’s expertise has helped to ensure that the methodology is robust and effective across various applications The FReMCo Group, a global consulting group and a partner in this development has extensive experience in methodology and project development and emissions credit trading and continues to work in carbon markets, climate change mitigation, and climate finance.  FReMCo’s expertise has helped to ensure that the methodology is robust and effective across various applications. Carbon credits  Alison Morris, VP at FReMCo added, “We are very happy to see this pioneering-edge methodology approved by Gold Standard, which tackles the timely and important issue of methane emissions."  "Working with Daphne was an excellent experience, and their passion and knowledge in this area is untouched.  We anticipate that the projects and carbon credits that follow this approval will be unique and valuable in the voluntary carbon market.” Green technologies and operations Margaret Kim, CEO of Gold Standard, said, “This new methodology provides a tangible incentive for investment in green technologies and operations." "I congratulate Daphne Technology and FReMCo on the milestone and look forward to seeing the methodology being adopted and helping to reduce emissions in both maritime and land-based engines.” Global carbon pricing market The global carbon pricing market reached nearly $100 billion in revenue in 2023, highlighting the growing importance and potential of carbon credits in driving climate action. With this new methodology, project developers are positioned to make a substantial impact on global methane emissions, supporting international efforts to mitigate climate change and promoting sustainable industrial practices.

Skills for Security, the UK’s major provider of fire and security training, is thrilled to announce their newest sponsor - Cento, the premier recruitment specialist in the fire and security, engineering, and built environment sectors. This collaboration marks a significant step forward for both organisations, as they work together to enhance industry standards and promote professional development within the fire and security sector. Ongoing initiatives Cento’s sponsorship will provide invaluable aid to Skills for Security’s ongoing initiatives to deliver high-quality training Cento’s sponsorship will provide invaluable support to Skills for Security’s ongoing initiatives to deliver high-quality training and development opportunities for professionals within the security industry. With a shared commitment to fostering excellence and upholding the highest standards, this partnership is set to create a positive impact across the sector. David Scott, Managing Director at Skills for Security, expressed his enthusiasm about the partnership, stating: "We are delighted to welcome Cento as a sponsor. Their commitment to excellence in recruitment aligns perfectly with our mission to provide top-tier training and development for fire and security professionals. This partnership will enable us to expand our reach and continue to support the growth and development of individuals within the industry." Collaborative approach Brett Ennals, CEO of Cento, also shared his excitement about the new collaboration, stating: "Partnering with Skills for Security is a fantastic opportunity for us to support the future of the fire and security sector. We believe in the importance of investing in people, and this sponsorship reflects our dedication to helping shape a skilled and competent workforce." The sponsorship will see Cento actively involved with Skills for Security, providing valuable insights from a recruitment perspective. Skills for Security and Cento are committed to a collaborative approach that benefits both the fire and security industry and its workforce. By combining their expertise and resources, they aim to make the fire and security industry a career of choice and close the skills gap within the sector.

360 Vision Technology, the UK manufacturer of ruggedised HD, radar, and thermal PTZ imaging cameras, has enabled a flexible, CCTV town centre network extension and replacement programme for Plymouth City Council. “Starting over 2 years ago, 360 Vision has assisted us to make a painless transition from an analogue camera network to an IP one, by the use of their clever Invictus Hybrid camera technology,” says Stuart Venn, CCTV & Street Lighting Engineer, Street Services, Plymouth City Council. IP transmission “To explain, at the time, we were operating a completely analogue network and needed to replace some of our cameras that were beginning to fail." "However, we didn’t want to just replace them with the same style of analogue technology, because we had a long-term vision to upgrade to complete IP transmission, once funding and the right technology became available." 360 Vision Invictus camera “Additionally, and ideally, we wanted a solution we could apply piecemeal, one area at a time, in our vast system. Not only would budgets not allow us to replace the entire camera network in one hit, but we could not afford the system downtime that switching all the network to IP transmission in one go would require." “So, to bridge the gap and having consulted with camera manufacturers at the time, we found 360 Vision Technology offered the only system that would fit the bill for us, and therefore deployed the innovative 360 Vision Invictus camera, with its high-performance Hybrid technology." Modern functionality and quality "This enabled us to procure replacement analogue cameras with all the modern functionality and quality we required but with the built-in capability to turn them into IP transmission devices, literally, at the flick of a switch once our network had become IP ready." “Additionally, as well as transmission, we were also looking to update our control room VMS to IP technology, so the ability to ‘switch’ our new cameras’ transmission when we did this was critical to the project." Hybrid camera technology “The Invictus Hybrid camera technology has proved to be a great solution for us, that has bridged the gap between the analogue and IP transmission worlds and importantly, meant that we didn’t waste investment on new analogue-only cameras that would eventually be replaced long before the end of their service life." “To date in this rolling project, we have installed 70 Invictus Hybrid cameras across the network, updating an area at a time as and when necessary and our budgets allowed. This meant that we had several small projects of camera replacement, instead of one big one.” IP network “Each time a camera was replaced, we instantly saw a vast improvement in image quality, with more detail and ease of control for operators." "An IP network brings recording and playback benefits too. With an IP network with digital recording, we can send images to other agencies such as Police and departments instantly, dramatically improving our response to incidents and continually improving our service.” Cutting-edge camera surveillance Jason Wyatt, National Account Manager at 360 Vision Technology says, “Using the Invictus Ruggedised Hybrid PTZ camera in its true dual Hybrid mode (video and control), has allowed Plymouth City Council to add new, cutting-edge camera surveillance to their existing analogue system over the years, without the requirement for an immediate infrastructure upgrade." "As their existing infrastructure changes to IP, the council can benefit from stunning HD imaging and IP control at the flick of a switch, with no other camera hardware changes involved.”

As we head into a new year, it’s fair to say that it isn’t easy out there for the security integrator community. That’s understandable given the big ruptures felt in the market for physical security in 2023. Typically, Commercial Real Estate (CRE) landlords are the biggest and most influential buyers of physical security hardware and software, but this is starting to wane as heightened borrowing costs and biting inflation cause real estate valuations to plunge. Building security upgrades A lot of CRE landlords are in a fight for survival which unfortunately doesn't leave much room for budget spend on building security upgrades. This state of affairs is a problem for security integrators with extensive connections in the CRE space. Where do they pivot their services to keep their business growing in 2024? From the conversations I’ve been having with integrators and customers alike over the past few months – the answer is that the growth potential lies in the enterprise space. The trajectory of enterprise IT and physical security Aren’t enterprises carrying out cost-cutting efficiency drives and downsizing office space to reflect hybrid working It might initially feel unnatural to see the enterprise segment as a potential driver of demand for physical security services and products. Aren’t enterprises carrying out cost-cutting efficiency drives and downsizing office space to reflect hybrid working habits? These things are true but also present an opportunity for the right physical security proposition. Standardisation of enterprise IT Take efficiency drives as an example. A key element of such efforts is an acceleration towards the standardisation of enterprise IT platforms, hardware, and solutions, using the cloud. What was once a focus on moving on-prem systems and workloads to the cloud has shifted to efforts to keep cloud OpEx costs down by centralising as much as possible. Practically, this means utilising APIs to plug disparate IT applications and services into central platforms that boast a “single pane of glass” view. APIs APIs drive consumption, open new business models, and foster cross-industry partnerships APIs aren’t anything new to enterprises. They drive consumption, open new business models, and foster cross-industry partnerships. However, the use of APIs in the physical security sphere has been surprisingly slow to take off. There are multiple elements to this but a key reason is that some security software products on the market aren’t cloud-based. Adding cloud-based solutions to network Others are cloud-based, however, and these are the solutions that security integrators need in their portfolio to serve the influential enterprise market segment and its approach to IT networks. Selling the value of these solutions requires integrators to take it a step further by speaking the language of the enterprise IT buyer and understanding their goals. The power of cloud-based access control in the enterprise Hybrid working and the occupancy rate fluctuations it brings require closer monitoring of access events The continued relevance of physical security for enterprises can’t be understated. After all, hybrid working and the occupancy rate fluctuations it brings require closer monitoring of access events – not less. Despite the discourse around office downsizing, the reality for most enterprises is that the office can’t be done away with completely and there’s always going to be growth experienced by successful companies that require an upgrade in physical square footage. Physical security  Access control systems that are cloud-based will be preferred by the enterprise to fulfill the essential function of physical security. That’s because they align with the push towards centralisation in the cloud that enterprises are carrying out business-wide. Access control has the potential to result in lots of disparate dashboards and apps. Think video management, license plate recognition, building management software, elevator monitoring, hot desking solutions, guest booking software, room booking functions, and more. Uniting all of these functions in one platform suits enterprise security teams well. Access control solutions Linking employee databases to an IAM solution, or creating seamless experiences by tying access credentials But this only scratches the surface. Access control solutions that can be integrated with hugely popular corporate software applications like Okta, Azure Active Directory, and Google Workspace quickly catch the eyes of enterprise IT security teams by pulling in the same direction as the broader tech stack. Whether it’s applying AI analytics to anomaly detection, linking employee databases to an Identity Access Management (IAM) solution, or creating seamless experiences by tying access credentials to things like meeting room bookings, it’s through APIs that cloud-based access control can thrive in an enterprise setting. Security integrators It’s worth also noting that as enterprises grow, access control gets harder. Managing the access requirements of thousands of employees across a global real estate footprint requires the scale that cloud computing is best placed to bring. Security integrators who can join the dots to make that link are well positioned to pivot toward the enterprise. Broadening horizons Concepts like smart access and applying AI to access data to automate the monitoring of occupancy rates This pivot is understandably a daunting prospect but the potential for natural synergy shouldn’t be overlooked. Concepts like smart access and applying AI to access data to automate the monitoring of occupancy rates and security anomalies won’t be completely alien to cloud-first enterprises. That’s an opportunity for integrators to upsell more sophisticated security set-ups in a way that they may have found more difficult with CRE clients and prospects. Tailored propositions It would be remiss to avoid mentioning that ‘enterprise’ is a very loose term that encompasses businesses across multiple industry verticals. To better pivot, security integrators need to offer tailored propositions specific to set verticals that cover all bases as opposed to offer, for example, piecemeal alarm or video product solutions. Enterprise industry verticals Security integrators should be weary of all-encompassing narratives in 2024. Whether or not the global economic picture darkens, there are always going to be pockets of growth within certain enterprise industry verticals. Plus, anecdotally, the indicators point to enterprises being the driver of demand for cloud-based access control as we head into the new year. Integrators who can dial into that shift have a lot to gain and nothing to lose.

These days, business is more collaborative, adaptable and connected than ever before. In addition to offering new identities and access privileges, new applications and data also increase the attack surface available to cyber criminals, hacktivists, state actors and disgruntled insiders. These new identities need to be handled carefully. CISOs must develop an identity management strategy that is consistent across on-premises, hybrid and cloud systems. Good security is built on solid identity governance and administration (IGA) principles. From ransomware to supply chain intrusions, high-profile cybersecurity events frequently take advantage of weak identity and access management procedures. The Identity Defined Security Alliance found that 84% of organisations experienced an identity-related breach during its one-year study period. Robust IGA system Consequently, organisations need to find best-of-breed solutions for each section of the fabric Some of the most well-known cyber-attacks have not been made possible by a nation-state exploiting a remote zero-day vulnerability; rather, they have been made possible by something as basic as a hacked orphaned account. This resulted in lateral movement from an insecure platform to a high-value system, illegitimate privilege escalation or unsanctioned access to a computer system. To safeguard against such attacks, organisations must be aware of who has access to their systems and apps, and guarantee that access is revoked when it is no longer required. Here, a robust IGA system is helpful. It is not the whole picture, though; IGA is part of a larger identity fabric. A report by KuppingerCole noted that “Identity Fabrics are not necessarily based on a technology, tool or cloud service, but a paradigm for architecting IAM within enterprises.” The report pointed out that the paradigm is created using several tools and services. That’s because, contrary to marketing claims, no one vendor has a platform that provides all the needed elements. Consequently, organisations need to find best-of-breed solutions for each section of the fabric. Threats to the new corporate landscape Due to their exclusion from the corporate firewall and the security culture that comes with working on-site, remote employees and third parties are desirable targets for hackers. The transition to online office suites is another vulnerability that hackers are taking advantage of–for instance, through bogus authentication login dialogues. Additionally, hackers are using technologies like machine learning and artificial intelligence to circumvent current security tactics. A cyberattack powered by AI will imitate human behaviour and develop over time. Even publicly available information might be used by this "weaponised AI" to learn how to get past a target’s defences. CISO and the business users Attackers will finally find an entryway, but firms can protect the new perimeter–their identities It's no longer possible to secure the traditional perimeter. Attackers will eventually find an entryway, but businesses can protect the new perimeter–their identities. To defeat these threats, organisations must look again at identity and access management tools and how they are weighed against the impact on the organisation. Should you mandate multi-factor authentication (MFA) more often and earlier? Should only company-owned devices have access to networks, or should access be restricted to specific business hours or regions? Should access to sensitive information and critical systems be given just temporarily or should it be offered on a task-by-task basis? Both the CISO and the business users they assist should be asking these questions. Staying ahead of threats with identity Access control limits decrease dangers but can come with a cost. If you give your users too much access, your organisation becomes susceptible; if you give them too little, productivity suffers. But there are ways to strike a balance with security, compliance and productivity. More CISOs are turning to Zero Trust–which is based on the principle of maintaining strict access controls and not trusting anyone by default–to protect their systems from new attack types. However, Zero Trust is reliant upon having a thorough and baked-in strategy that underpins it.  Other actions that companies can take include implementing automation for identity management, such as automating workflows for approval. This would significantly lessen the administrative burden and friction that security solutions like multifactor authentication (MFA) or time-restricted access to critical systems have on business users. This might include restricting access to particular devices, capping access hours during the day or enforcing MFA based on user behaviour. Identity fabric: Putting it all together Make sure your identity architecture is scalable, secure, and provides a seamless user experience These are just two elements of the identity fabric approach. Most organisations today have implemented pieces of an identity fabric, which is basically an organisation’s identity and access management (IAM) infrastructure and typically includes a mix of modular IAM solutions for multi-cloud and/or hybrid environments. Now, organisations need to define, enhance and develop this infrastructure. They must also institute guiding principles for how it should operate, meet current and future business requirements as well as identity-related cybersecurity challenges. In doing so, businesses can move past identity platforms and adopt an identity fabric perspective. The key is to make identity governance the starting point of your identity fabric strategy, ensuring seamless interoperability within your identity ecosystem. Make sure your identity architecture is scalable, secure, and provides a seamless user experience. Aligning security with business Due to the increase in knowledge workers using the cloud and working remotely, attackers are focusing on this group. These employees are easier to compromise, give access to valuable data and offer more attack targets. Knowledge workers also lack an administrator’s level of security expertise. Therefore, as part of their security fabric strategy, enterprises require a scalable IGA system. It is easier to comply with security and access regulations and takes less time for IT teams to do normal administrative activities when they invest in IGA, a crucial tenet of identity security. CISOs and boards, though, are currently looking at more than identity management. IGA is at the centre of the debate about security and governance. Taking an identity fabric-based approach, with a foundation built on modern, cloud-based IGA, will safeguard identities, increase productivity, and make staff adherence to organisational procedures easier.

The average business owner or investor has some kind of security precaution in place, especially in the after-hours when there are fewer deterrents to inhibit criminal activity. Security guards, video surveillance systems, motion sensor lights, or even just fake cameras placed around the property are some of the common options people choose.  Future of overnight security Smart business owners are starting to realise, however, that some of these traditional security measures are becoming antiquated and no longer cutting. The now and future of overnight security is in remote guarding. Pioneered by companies like Los Angeles-based Elite Interactive Solutions, which was founded back in 2007, remote guarding is revolutionising the overnight security business. Minimising criminal activity Remote guarding is fast becoming the most popular choice among commercial end-user property owners Remote guarding utilises a combination of cutting-edge technology, “digital guards,” highly trained security agents, and local law enforcement if and when necessary to minimise the potential of criminal activity. For those adequately enlightened to its overwhelmingly impressive crime prevention capabilities, remote guarding is fast becoming the most popular choice among commercial end-user property owners to secure and protect their investments. What Is remote guarding?  Remote guarding is a revolutionary concept and increasing trend in security systems that utilises a combination of methods to effectively analyse potential threats to property. Cameras and/or other monitoring devices running highly advanced algorithmic software are installed in strategic areas or vulnerable places onsite and remotely located security agents are immediately notified of any activity within a designated perimeter of the property. A blend of AI, cybersecurity, and video analytics When properly deployed by an expert provider, the technology stack includes a proprietary blend of video analytics, artificial intelligence, cybersecurity, and more. Done right, “noise” is effectively filtered out, allowing agents to act on legitimate alerts and achieve zero false alarms communicated to first responders. Today, there are a lot of terms and descriptions tossed around about remote guarding, remote video, virtual guarding, etc., but those attributes must be present to represent the true definition of the offering and its many virtues. Realtime situational awareness Many systems have a two-way speaker that allows the security agent to give a verbal warning When specially trained security agents are alerted to trespassers, possible intruders, or other suspicious activity, they analyse the situation in real-time and determine the necessary level of action. Many systems have a two-way speaker that allows the security agent to give a verbal warning, known as a voice-down, to the individual(s) that they are being watched. Most perpetrators, often believing the response is emanating directly from security personnel on the property itself rather than from a remote command centre, flee immediately. However, if the threat persists, the security agent enlists local law enforcement to get on the scene.  Customised remote guarding When properly deployed, remote guarding systems are also customised to specific properties. A team of consultants visits the client’s property to evaluate its vulnerabilities and where to best place cameras and/or other monitoring devices for system efficacy. Traditional security shortfalls  According to Keith Bushey, a retired commander for the Los Angeles Police Department, there is much frustration between law enforcement officers and potential victims of crime due to the historically unreliable performance of traditional burglar alarm systems and central monitoring stations. He states about 90% of security-related calls are false alarms, a problem that has been well-documented through the years. Onsite challenges When a legitimate emergency does occur, the perpetrators have often already done their damage When a legitimate emergency does occur, the perpetrators have often already done their damage and/or escaped by the time law enforcement arrives.  Onsite security guards are not the remedy either as they bring their own set of issues and challenges.  Unexpected costs Traditional security systems can also have unexpected costs. The cost is not only in the security guards’ paycheck or the cost of the equipment itself. The cost comes when an actual incident occurs. In worst-case scenarios, the security guard(s) are injured, the business suffers inventory loss, and/or damage is sustained to the property.  The medical and other costs for the security guard(s), the loss of inventory, property damage, deployment of law enforcement resources, and possible fallout of legal expenses all add up. Even in the best-case scenario, false alarm expenses incur if law enforcement is dispatched. These, among many others, are some of the primary issues that remote guarding resoundingly answers as a superior alternative. A bounty of benefits Remote guarding systems have been proven to cut costs and be more effective than traditional security systems. Even though the monthly monitoring costs of remote guarding are significantly higher than traditional intrusion detection system monitoring, the much higher effectiveness in crime reduction, elimination of false alarms, and augmenting or replacement of manned guards result in a substantially higher return on investment (ROI) to the end user. Easy tracking of threats The security cameras already have their image captured on record, making them easier to track down For example, case studies have demonstrated reduced security costs for clients by 60%, on average. These reductions have come from the costs of security staff, inventory, or property loss, plus saving money on insurance premiums and deductibles. The nature of remote guarding reduces the risk and costs of false alarms, with professional security agents able to determine an actual threat before law enforcement is called. In a rare instance when a perpetrator escapes before law enforcement arrives or can detain the individual(s), the security cameras already have their image captured on record, making them easier to track down and identify. Reduction of false alarms The significant reduction in false alarms is greatly appreciated by law enforcement, as it allows them to focus on real emergencies or crises. Better relationships are also developed between clients and law enforcement, as remote guarding systems are highly reliable in providing accurate and real-time information to officers as they approach the scene. In short, it assists law enforcement in doing their job more effectively, as well as more safely thanks to having eyewitness information before engaging in an active crime scene.  Partnership When you combine the decreased cost with the increased efficiency and success rate, it is easy to see why many commercial end-user property owners across the country are making the shift to remote guarding. It’s also an outstanding opportunity for professional security dealers and integrators to partner with a remote guarding services provider to bring a superior solution to their end customers and pick up a recurring monthly revenue stream in the process.

When it comes to security cameras, the end user always wants more—more resolution, more artificial intelligence (AI), and more sensors. However, the cameras themselves do not change much from generation to generation; that is, they have the same power budgets, form factors and price. To achieve “more,” the systems-on-chips (SoCs) inside the video cameras must pack more features and integrate systems that would have been separate components in the past.  For an update on the latest capabilities of SoCs inside video cameras, we turned to Jérôme Gigot, Senior Director of Marketing for AIoT at Ambarella, a manufacturer of SOCs. AIoT refers to the artificial intelligence of things, the combination of AI and IoT. Author's quote “The AI performance on today’s cameras matches what was typically done on a server just a generation ago,” says Gigot. “And, doing AI on-camera provides the threefold benefits of being able to run algorithms on a higher-resolution input before the video is encoded and transferred to a server, with a faster response time, and with complete privacy.” Added features of the new SOC Ambarella expects the first cameras with the SoC to emerge on the market during early part of 2024 Ambarella’s latest System on Chip (SOC) is the CV72S, which provides 6× the AI performance of the previous generation and supports the newer transformer neural networks. Even with its extra features, the CV72S maintains the same power envelope as the previous-generation SoCs. The CV72S is now available, sampling is underway by camera manufacturers, and Ambarella expects the first cameras with the SoC to emerge on the market during the early part of 2024. Examples of the added features of the new SOC include image processing, video encoders, AI engines, de-warpers for fisheye lenses, general compute cores, along with functions such as processing multiple imagers on a single SoC, fusion among different types of sensors, and the list goes on. This article will summarise new AI capabilities based on information provided by Ambarella. AI inside the cameras Gigot says AI is by far the most in-demand feature of new security camera SoCs. Customers want to run the latest neural network architectures; run more of them in parallel to achieve more functions (e.g., identifying pedestrians while simultaneously flagging suspicious behavior); run them at higher resolutions in order to pick out objects that are farther away from the camera. And they want to do it all faster. Most AI tasks can be split between object detection, object recognition, segmentation and higher-level “scene understanding” types of functions, he says. The latest AI engines support transformer network architectures (versus currently used convolutional neural networks). With enough AI horsepower, all objects in a scene can be uniquely identified and classified with a set of attributes, tracked across time and space, and fed into higher-level AI algorithms that can detect and flag anomalies. However, everything depends on which scene is within the camera’s field of view. “It might be an easy task for a camera in an office corridor to track a person passing by every couple of minutes; while a ceiling camera in an airport might be looking at thousands of people, all constantly moving in different directions and carrying a wide variety of bags,” Gigot says. Changing the configuration of video systems Low-level AI number crunching would typically be done on camera (at the source of the data) Even with more computing capability inside the camera, central video servers still have their place in the overall AI deployment, as they can more easily aggregate and understand information across multiple cameras. Additionally, low-level AI number crunching would typically be done on camera (at the source of the data).  However, the increasing performance capabilities of transformer neural network AI inside the camera will reduce the need for a central video server over time. Even so, a server could still be used for higher-level decisions and to provide a representation of the world; along with a user interface for the user to make sense of all the data. Overall, AI-enabled security cameras with transformer network-based functionality will greatly reduce the use of central servers in security systems. This trend will contribute to a reduction in the greenhouse gases produced by data centres. These server farms consume a lot of energy, due to their power-hungry GPU and CPU chips, and those server processors also need to be cooled using air conditioning that emits additional greenhouse gases. New capabilities of transformer neural networks New kinds of AI architectures are being deployed inside cameras. Newer SoCs can accommodate the latest transformer neural networks (NNs), which now outperform currently used convolutional NNs for many vision tasks. Transformer neural networks require more AI processing power to run, compared to most convolutional NNs. Transformers are great for Natural Language Processing (NLP) as they have mechanisms to “make sense” of a seemingly random arrangement of words. Those same properties, when applied to video, make transformers very efficient at understanding the world in 3D. Transformer NNs require more AI processing power to run, compared to most convolutional NNs For example, imagine a multi-imager camera where an object needs to be tracked from one camera to the next. Transformer networks are also great at focussing their attention on specific parts of the scene—just as some words are more important than others in a sentence, some parts of a scene might be more significant from a security perspective.  “I believe that we are currently just scratching the surface of what can be done with transformer networks in video security applications,” says Gigot. The first use cases are mainly for object detection and recognition. However, research in neural networks is focussing on these new transformer architectures and their applications. Expanded use cases for multi-image and fisheye cameras For multi-image cameras, again, the strategy is “less is more.” For example, if you need to build a multi-imager with four 4K sensors, then, in essence, you need to have four cameras in one. That means you need four imaging pipelines, four encoders, four AI engines, and four sets of CPUs to run the higher-level software and streaming. Of course, for cost, size, and power reasons, it would be extremely inefficient to have four SoCs to do all this processing. Therefore, the latest SoCs for security need to integrate four times the performance of the last generation’s single-imager 4K cameras, in order to process four sensors on a single SoC with all the associated AI algorithms. And they need to do this within a reasonable size and power budget. The challenge is very similar for fisheye cameras, where the SoC needs to be able to accept very high-resolution sensors (i.e., 12MP, 16MP and higher), in order to be able to maintain high resolution after de-warping. Additionally, that same SoC must create all the virtual views needed to make one fisheye camera look like multiple physical cameras, and it has to do all of this while running the AI algorithms on every one of those virtual streams at high resolution. The power of ‘sensor fusion’ Sensor fusion is the ability to process multiple sensor types at the same time and correlate all that information Sensor fusion is the ability to process multiple sensor types at the same time (e.g., visual, radar, thermal and time of flight) and correlate all that information. Performing sensor fusion provides an understanding of the world that is greater than the information that could be obtained from any one sensor type in isolation. In terms of chip design, this means that SoCs must be able to interface with, and natively process, inputs from multiple sensor types.  Additionally, they must have the AI and CPU performance required to do either object-level fusion (i.e., matching the different objects identified through the different sensors), or even deep-level fusion. This deep fusion takes the raw data from each sensor and runs AI on that unprocessed data. The result is machine-level insights that are richer than those provided by systems that must first go through an intermediate object representation. In other words, deep fusion eliminates the information loss that comes from preprocessing each individual sensor’s data before fusing it with the data from other sensors, which is what happens in object-level fusion. Better image quality AI can be trained to dramatically improve the quality of images captured by camera sensors in low-light conditions, as well as high dynamic range (HDR) scenes with widely contrasting dark and light areas. Typical image sensors are very noisy at night, and AI algorithms can be trained to perform excellently at removing this noise to provide a clear colour picture—even down to 0.1 lux or below. This is called neural network-based image signal processing, or AISP for short. AI can be trained to perform all these functions with much better results than traditional video methods Achieving high image quality under difficult lighting conditions is always a balance among removing noise, not introducing excessive motion blur, and recovering colours. AI can be trained to perform all these functions with much better results than traditional video processing methods can achieve. A key point for video security is that these types of AI algorithms do not “create” data, they just remove noise and clean up the signal. This process allows AI to provide clearer video, even in challenging lighting conditions. The results are better footage for the humans monitoring video security systems, as well as better input for the AI algorithms analysing those systems, particularly at night and under high dynamic range conditions. A typical example would be a camera that needs to switch to night mode (black and white) when the environmental light falls below a certain lux level. By applying these specially trained AI algorithms, that same camera would be able to stay in colour mode and at full frame rate--even at night. This has many advantages, including the ability to see much farther than a typical external illuminator would normally allow, and reduced power consumption. ‘Straight to cloud’ architecture For the cameras themselves, going to the cloud or to a video management system (VMS) might seem like it doesn’t matter, as this is all just streaming video. However, the reality is more complex; especially for cameras going directly to the cloud. When cameras stream to the cloud, there is usually a mix of local, on-camera storage and streaming, in order to save on bandwidth and cloud storage costs. To accomplish this hybrid approach, multiple video-encoding qualities/resolutions are being produced and sent to different places at the same time; and the camera’s AI algorithms are constantly running to optimise bitrates and orchestrate those different video streams. The ability to support all these different streams, in parallel, and to encode them at the lowest bitrate possible, is usually guided by AI algorithms that are constantly analyzing the video feeds. These are just some of the key components needed to accommodate this “straight to cloud” architecture. Keeping cybersecurity top-of-mind Ambarella’s SoCs always implement the latest security mechanisms, both hardware and software Ambarella’s SoCs always implement the latest security mechanisms, both in hardware and software. They accomplish this through a mix of well-known security features, such as ARM trust zones and encryption algorithms, and also by adding another layer of proprietary mechanisms with things like dynamic random access memory (DRAM) scrambling and key management policies.  “We take these measures because cybersecurity is of utmost importance when you design an SoC targeted to go into millions of security cameras across the globe,” says Gigot. ‘Eyes of the world’ – and more brains Cameras are “the eyes of the world,” and visual sensors provide the largest portion of that information, by far, compared to other types of sensors. With AI, most security cameras now have a brain behind those eyes. As such, security cameras have the ability to morph from just a reactive and security-focused apparatus to a global sensing infrastructure that can do everything from regulating the AC in offices based on occupancy, to detecting forest fires before anyone sees them, to following weather and world events. AI is the essential ingredient for the innovation that is bringing all those new applications to life, and hopefully leading to a safer and better world.

IFSEC International took place over three days at the ExCel in London, presented alongside shows covering fire safety, intelligent buildings, facilities management, and safety and health. While perhaps not on the same scale as pre-pandemic events, the atmosphere was convivial and spirits high, everyone glad to be back amongst their peers in the industry. Predictably, the trending topics were steered by issues in the wider world: sustainability, moving services to a subscription-based model, and new ways of working inspired by COVID-19 safety measures. A place for cutting-edge innovation After a challenging couple of years, companies were keen to meet customers, showcase their products and reveal the latest innovations. Integrated Design Limited displayed their new Glassgate 400 Plus turnstile, a sleek design for the corporate market. Tony Smith, Major Accounts and Marketing Manager, Entrance Control and Turnstile Security, told SourceSecurity.com, “I feel trade shows are a very important part of IDL’s marketing effort. We are more than pleased to display alongside our peers and have customers make direct comparisons with our products and theirs.” Biometric access reader Biometrics, as ever, generated a lot of interest, including the European launch of RealNetworks’ new SAFR SCAN biometric access reader, which combines facial recognition, computer vision, and image capture technologies for a range of applications. “Overall, there was a really good footfall, and we met an excellent mixture of end-customers, system integrators, distributors, and consultants from both Europe and the Middle East who are exactly the types of people we were hoping to demonstrate SAFR SCAN to,” commented Charlie Bennett, Vice President UK & Europe – SAFR, RealNetworks. Access control systems going green HID Global is one company leading the way in the move away from plastics to focus on mobile access The eco-friendly trend and the need to be more sustainable is becoming a real force in the security industry, particularly in access control where there is considerable pressure to ditch the plastic. HID Global is one company leading the way in the move away from plastics to focus on mobile access. Gerald Grattoni, Physical Access Control Solutions Regional Business Unit Vice President at HID Global (part of the ASSA ABLOY Group), explained in a press briefing, “Making buildings smarter and more eco-conscious is high on the corporate responsibility agenda of many companies as the sustainability credentials of new buildings are now very important. With digitalised mobile identities there is less plastic waste and lower emissions.” Flexible, remote, and contactless Innovation in smart buildings is also being led by changes to how we work, live, and play, inspired in part by the recent pandemic. New technology is required to meet the needs of the hybrid workspace, as employers adopt more flexible working models and demand for contactless access control increases. Now, the most technologically sophisticated buildings are controlled by an app on a mobile phone, giving ease of access and full control without the need for plastic cards. Remote monitoring Advances in remote monitoring have escalated due to COVID-19, particularly in high demand in the health and education markets. Connecting via industrial standard network protocols allows for remote communication Ian Bridgewater, Director, Technical Sales Manager, TOA Corporation (UK) Ltd, explained further, “Connecting via industrial standard network protocols allows for remote communication. Working with specialist software developers has expanded this, giving greater flexibility to monitor and maintain systems remotely from a central hub.” AI-based autonomous access solution AI also has a role to play in this new high-tech, touchless world and various companies are utilising this technology. Alcatraz AI found IFSEC the perfect opportunity to exhibit their new Rock autonomous access solution. "We now live in a time in which AI can make precise real-time decisions at the door to authenticate or deny access using your face as a credential,” said Greg Sarrail, Senior Vice President of Sales at Alcatraz AI. “IFSEC 2022 allowed Alcatraz AI to demonstrate the speed and accuracy of autonomous access control. The number of qualified partners and end-users representing a broad international scope in attendance at IFSEC was encouraging.” Meanwhile, the Eagle Eye Networks stand attracted a lot of visitors keen for a demo of their new Eagle Eye Smart Video Search, which allows users to search for people, vehicles, or objects, and immediately find the exact video across all cameras in all sites. "AI and cloud are two trends that Eagle Eye, the media, and the security business community have been talking about for a while. We were excited to showcase Eagle Eye's new AI-powered technologies at IFSEC 2022," added Rishi Lodhia, Eagle Eye Networks Vice President and Manager Director EMEA. "Our stand was buzzing with activity and AI was the main topic of discussion for all three days. All in all, a great show."  Investing in a secure future Engineers of Tomorrow gave apprentice finalists the chance to show off their skills in front of thousands of peers and professionals from the security sectors live on the show floor. The winners will go on to the WorldSkills UK (WSUK) LIVE competition – the nation’s premier skills, apprenticeships, and careers event. Although the products on display at IFSEC promised a contactless, digital future, this was a good reminder of the importance of the people who install and maintain these systems and the vital role of engineering apprenticeships in the industry.

The mission of the North American Electric Reliability Corporation (NERC) is to ensure the reliability of the North American bulk power system (BPS). While electric utility companies are responsible for administering the day-to-day operations of the electric grid, regulators such as NERC and the Federal Energy Regulatory Commission (FERC) are charged with the overall responsibility of ensuring reliability and security. NERC develops and enforces Reliability Standards, annually assesses seasonal and long-term reliability, monitors the bulk power system through system awareness, operates the Electricity Information Sharing and Analysis Center (E-ISAC) and educates, trains and certifies industry personnel. Normal everyday operations of the system are the responsibility of utility owners and operators. Protecting critical infrastructure An attack by a disgruntled former employee, ideologically motivated activist, or a criminal could inflict significant damage Currently, a significant reliability threat to the U.S. grid is associated with squirrels and balloons, and not religiously inspired terrorists. However – and more applicable to grid operators – we have recently seen noteworthy interest in disabling or destroying critical infrastructure. Coordinated attacks can target the grid, and an attack by a disgruntled former employee, ideologically motivated activist, or a criminal stumbling across a “soft target,” could inflict significant damage. With an interconnected grid of over 450,000 miles of high voltage transmission lines (100 kV and higher) and over 55,000 substations (100 kV and larger), the targets of opportunity are endless. Data capture form to appear here! According to the Department of Energy, the number-one cause of most power outages in the U.S. is bad weather, which costs the economy between $18 billion and $33 billion every year in lost output and wages, spoiled inventory, delayed production and damage to grid infrastructure. The number-one cause of most power outages in the U.S. is bad weather, which costs the economy between $18 billion and $33 billion every year Large power transformers A large power transformer (LPT) is an enormous, custom-built piece of equipment tailored to customers’ specifications. They usually are not interchangeable with each other, and they are not produced for spare-part inventories; so if one blows, a lot of companies and homes could be without power for more than six months. They are not cheap, either. According to EEP (Electrical Engineering Portal), $10 million is a fairly average cost, but that doesn’t include transporting the gargantuan piece of equipment or installing it, which usually adds an additional 35 percent to the bill. Protecting power grids is essential to deliver electricity that serves millions of consumers. Transmission substations are a component of the power infrastructure that presents unique security challenges. These important facilities often sit out in the open, in remote locations, and were historically protected by little more than cameras or chain-link fences. According to EEP, $10 million is a fairly average cost for a large power transformer NERC/CIP guidelines The North American Electric Reliability Corporation’s Critical Infrastructure Protection (NERC/CIP) guidelines address security needs of electrical substations. Every facility has a baseline requirement for perimeter security protection around the site, although medium- and high-impact sites will have more stringent requirements. The geography surrounding sites – Is it an urban area or rural? Does the surrounding elevation provide additional lines of sight? – also impacts the types of systems they require. Electricity coming from coal, nuclear or hydroelectric plants goes to local utilities The U.S. power grid is divided into three sections: The Eastern Interconnection for states east of the Rocky Mountains, The Western Interconnection for states from the Pacific Ocean to the Rocky Mountains, and the smallest—the Texas Interconnected system—covering most of Texas. Electricity coming from coal, nuclear or hydroelectric plants goes to local utilities and they distribute power to homes and businesses, to millions of personal devices, lights, refrigeration, computers, and to other “loads,” that tap it. Inherited challenges According to the American Society of Civil Engineers (ASCE), the nation’s electric infrastructure is “nothing but a patchwork system” that has evolved wildly since the first substation was erected by Thomas Edison in 1882, on New York City’s Pearl Street. Contributing to the challenges of securing the grid are the crazily disparate ages and capacities of the grid’s equipment. There are many possible targets, too. Approximately 300 control centres around the country monitor voltage and watch the data from SCADA (supervisory control and data acquisition) systems, which are placed at transformers, generators and other critical areas. Ideally, this allows engineers to monitor the data for signs of trouble and then communicate with each other to deal with whatever is happening to the grid, but SCADA has cybersecurity issues.

ZeroEyes, the creators of the only AI-based gun detection video analytics platform that holds the full US Department of Homeland Security SAFETY Act Designation announced that its proactive gun detection and intelligent situational awareness solution is deployed at the University of New Haven. This integration marks the first time a Connecticut university has adopted ZeroEyes, enhancing the safety and security measures across the campus and surrounding areas. University of New Haven The University of New Haven, located on a suburban campus near New Haven, Connecticut, serves a community of over 10,000 students, faculty, and staff. Its comprehensive, multilayered safety and security strategy ensures protection 24/7/365 with features such as electronic card access gates, CCTV cameras, emergency phones, and the LiveSafe app, which facilitates real-time communication with the University Police Department that patrols the entire campus.  Threat identify, assess, and respond With the deployment of ZeroEyes, the campus's security infrastructure is even better equipped to identify With the deployment of ZeroEyes, the campus's security infrastructure is even better equipped to identify, assess, and respond to potential gun-related threats. “The security of our campus and the safety of our students, faculty, staff, and visitors are our paramount priority,” said Adam Brown, chief of the University of New Haven Police Department. AI-based gun-detection system “From our first conversations with ZeroEyes, it was clear they could help enrich the safety and security of our community by offering an AI-based gun-detection system that uses the most advanced technology – supported by a specially trained operations center – to identify and analyze the presence of a firearm." "Testing, implementing, and integrating ZeroEyes into our safety and security systems and protocols has been seamless. ZeroEyes’ expertise in this critical area of public safety provides an important tool that enhances the safety and security of our community.” Situational awareness software If a gun is identified, images are instantly shared with the ZOC which is staffed 24/7/365 ZeroEyes’ AI gun detection and intelligent situational awareness software layers onto existing digital security cameras. If a gun is identified, images are instantly shared with the ZeroEyes Operations Centre (ZOC), the industry’s only U.S.-based, fully in-house operation centre, which is staffed 24/7/365 by specially trained U.S. military and law enforcement veterans. If these experts determine that the threat is valid, they dispatch alerts and actionable intelligence including visual description, gun type, and last known location, to local law enforcement and university security as quickly as 3 to 5 seconds from detection. Campus safety “Our collaboration with the University of New Haven underscores their unwavering dedication to campus safety in Connecticut,” said Mike Lahiff, CEO, and co-founder of ZeroEyes. “By integrating our AI gun detection solution, the university is taking a significant step forward in safeguarding its students, faculty, and staff. We are honored to support their mission to create a secure educational environment.”

Matrix's client, a key law enforcement body in Gujarat, plays a crucial role in ensuring the city's safety and security. Serving as the central hub for law enforcement, it is equipped with cutting-edge facilities and a highly efficient organisational structure designed for swift responses to security challenges. This agency coordinates multiple enforcement departments to protect citizens effectively. By adopting advanced telecom solutions, it aims to optimise communication, boost operational efficiency, and enhance its responsiveness in safeguarding the city.  Challenge For a law enforcement agency, prompt response and effective grievance redressal are essential. The reliability of the communication system is paramount, especially when it comes to dialing an emergency number and registering complaints. However, the previous communication system faced several challenges:  Unrecorded missed calls: Calls that were missed were not logged, preventing attendants from returning calls—an issue of significant concern for a law enforcement agency.  Lack of IVR/Call Waiting: If all agents were occupied with calls and a user dialed the '100' emergency number, the call would be disconnected instead of playing an IVR message until an agent became available.  Lack of Call Routing: Calls to '100' were always directed to the first available agent, causing that agent to be overwhelmed while others remained idle. This imbalance reduced overall efficiency and responsiveness.  Solution Matrix developed a Hybrid Communication system with a mobility application tailored for the law enforcement agency. This solution specifically targeted the challenges citizens faced when dialing ‘100’ to reach the control room, to enhance response efficiency and effectiveness.  The system was implemented in the following way:   When a user dials '100', the call is directed through the ETERNITY GENX system to the control room, where an agent will handle the call.  If Agent 1 is occupied, the ETERNITY GENX PBX system will route the call via the PRI line to another available agent or an open control room.  If agents are too busy to answer, citizens calling in can leave a voicemail.  A report will be generated for all calls, resolving the issue of missed calls not being logged.  Results The customer had previously depended on a third-party open platform for managing complaints and faced numerous challenges. After implementing Matrix’s Hybrid Communication system, many of these issues were effectively addressed individually. For example,  Collaboration: The unified communication solution facilitated seamless collaboration between headquarters and mobile staff via VARTA, ensuring uninterrupted call transfer and reception for users.  Operational Efficiency: Effective call routing prevented calls from being routed exclusively to one agent, ensuring that calls were distributed among agents and maintaining overall efficiency.  Citizen Response Time: The responsiveness to calls improved significantly, leading to a substantial reduction in call response times.  Features Enabled: The IVR system reduced response times, and missed calls were recorded in the PBX system, effectively addressing the issue of missed call incidents.  Citizen response times have decreased, and operational efficiency has improved due to effective call routing. Matrix’s Hybrid Communication system enables the enforcement body to swiftly address citizen grievances.

The client functions as a prominent producer of phosphate fertilisers in Sub-Saharan Africa. They began mining phosphate rock in the early 1960s and started producing phosphoric acid in the late 1980s. Their extensive industrial facility, located in Senegal, includes various sites such as Mining, an Acid Plant, a Fertiliser site, and a power plant. They mainly export their phosphoric acid to India and distribute their fertiliser products within West Africa and globally.  Client's requirements The client had a pressing requirement to connect multiple sites and consolidate them using a single communication platform. Additionally, they were in search of a hybrid communication solution that could support both modern and traditional networks. Their needs can be outlined as follows:  ​Hybrid Communication Solution: Deploy a blend of Voice over Internet Protocol (VoIP) and conventional networks to enhance communication efficiency.  ​Multilocation Solution: Create connectivity among various locations and merge them onto a unified platform to streamline communication effectively.  Additional Features: Specifically desired functionalities like Call Accounting and Billing to streamline daily administrative duties and operations across multiple sites.  Moreover, the integration of a public address system through the CO line at the power plant was crucial to guarantee the prompt communication of vital instructions to workers, whether in routine activities or emergencies.  Hybrid communication solution The solution had to address the challenge of linking remote locations while also leveraging the existing traditional networks Matrix, collaborating with Bintech, developed a Hybrid Communication solution tailored for this industrial pioneer. The solution had to address the challenge of linking remote locations while also leveraging the existing traditional networks preferred by the industry. While there was an opportunity to modernise through VoIP connectivity, analogue terminals were also essential components of the solution.  The Matrix solution includes:  Two SETU VTEPs and a PRI Gateway extended an IP Connection to the ANANT, a server-based PBX, located at both the MINE and ACID sites. At the MINE, there were five ETERNITY GENX platforms, and at the ACID site, there were two, all connected over LAN to the ANANT. Various analog phones were linked to these GENX platforms, and each GENX platform at the ACID site featured a GSM trunk extension.  ​At the Fertiliser site, the primary ANANT was linked to the WAN. A single GENX platform, connected via LAN, facilitated connections to numerous analog phones on-site. Furthermore, this GENX Platform supported a GSM trunk.  At the power plant, an ETERNITY PENX was linked to the WAN, supporting a public address system over CO. Furthermore, 28 analog phones were incorporated into the network at the power plant.  At Senchim, a SETU VFXTH, a VoIP-FXS gateway, was linked to the WAN. This gateway provided connectivity to several analog phones as well.  Results The Hybrid Communication solution effectively integrated disparate sites onto a common communication platform, utilising both contemporary and conventional networks. Moreover, it enhanced communication through a range of features. The solution delivered:  ​Smooth Multi-site Connectivity: With the support of SETU VTEP, capable of handling up to 2100 IP users, and ANANT, accommodating up to 5000 IP users, seamless connectivity across numerous sites was accomplished.  ​Hybrid Communication Solution: A tailored Matrix solution integrated products capable of harnessing both contemporary and conventional networks. VoIP, GSM, and analog networks were effectively amalgamated to ensure efficient communication among various sites.  ​Contemporary Features: The solution facilitated public address capabilities over CO via ETERNITY PENX at the power plant, allowing for vital information dissemination during emergencies. Integration of Call Accounting software, as requested by the client, was seamlessly integrated into Matrix PBXs.  By combining contemporary and conventional networks, the Matrix solution distinguishes itself for its effectiveness, efficiency, distinctiveness, and readiness for the future.

“BCD’s solution perfectly fit our scenario. All I needed to hear was ‘we have storage and scalability for the future’. As Suffolk is growing fast and is very land rich, we’re predicting a lot of growth and definitely need scalability,” Tim Forbes, Physical Security Administrator, City of Suffolk, Virginia. Customer overview When a mass shooting in which 12 people died occurred at a municipal building in Virginia Beach in 2019, it served as a wake-up call for nearby Suffolk, a city of around 95,000 people and the largest city in land area in the state of Virginia. As a result, a "crime prevention through environmental design" (CPTED) committee was immediately formed. One of the committee’s key recommendations was to hire a physical security administrator to act as a single point of contact for all security issues. In addition to being tasked with being liaison with Suffolk police, public safety and city leadership, the administrator would be responsible for overseeing security technology, including access control, alarming and cameras. These systems had been installed when the towers went up but were left fully unmanaged After a hire was made, a needs assessment was conducted which quickly determined that the existing security technology infrastructure was poorly functioning or, in some cases, not functioning at all. Many of these systems had been installed when the buildings went up but have been left completely unmanaged since. The number one priority became to construct a security “foundation” at the data centre in Suffolk City Hall. In terms of a video management system, a new backbone was needed to ensure the ability to view all cameras from this central location. The approach Suffolk determined it needed an integration partner that could provide unified technologies and common knowledge around its security parameters. It initiated an RFP process to which it considered four responses. Based upon credentials, years of experience, and other qualifications (including expertise in ticketing and records management), the city selected Integrated Security and Communications (ISC). ISC had, in turn, been partnering with BCD for IP video data infrastructure solutions for several years. In particular, they had jointly worked on several server environment deployments using the company’s high availability, purpose-built appliances and trusted BCD to be the right partner for the city of Suffolk. After extensive evaluation of site requirements and recommendations provided by BCD, the REVOLV Hybrid Hyperconverged Infrastructure (hHCI), DEEPSTOR Lite was determined by all parties to be the optimal solution. The solution Video must be captured and stored at the set frame rate and key, to be admissible in legal proceedings Most video management systems can achieve the video retention requirements and anticipated camera counts for a given application. Yet, each application has city, state and federal requirements that govern the amount of time the video must be retained, the required frame rate, and the required quality of video. Video must be captured and stored at the specified frame rate and resolution, to be admissible in legal proceedings. With a traditional bare metal implementation of a video management system, the archiver or recorder is a physical server. If that server experiences diffculties, or goes offline for an extended period, not only do the cameras stop recording, but the municipality also loses access to all the archived footage on that archiver. The city of Suffolk could not afford to experience a loss of recording, or not have access to the archived footage. The REVOLV DEEPSTOR Lite solution addressed these needs and ensured that cameras were always recording, and the customer always had access to its archived video. DEEPSTOR Lite is ideal for customers new to virtualised environments, providing a scalable solution that can support roughly 1,500 Mbps during a failed node scenario and up to 2,000 Mbps when all nodes are online. REVOLV is a hybrid HCI solution that leverages VMWare technologies to create a cluster of resources and virtualise the archivers to operate within that cluster. The server resources reside within a vSAN implementation on the cluster that acts as a shared resource pool for the servers. In the event of a node failure, the virtual machines that reside on that node will redistribute (vMotion) to the remaining nodes and continue operation. The process REVOLV provides high availability, regardless of the capabilities of the VMS, or access control software The process occurs completely unattended, and in the case of the city of Suffolk, ensured that it would never lose recorded video or be unable to record resources. REVOLV provides high availability, regardless of the capabilities of the VMS, or access control software. Suffolk’s REVOLV installation also utilised powerful GPUs. These GPUs enabled BCD to shift processing power off the appliance CPU, for a smoother display of live and recorded video and the ability to display more HD cameras at the command centre. “We got it all virtualised and it’s down to less than a quarter of a rack between servers, storage and all the networking that was required for it. Now Suffolk is in a high availability, high resiliency environment that eliminates all the pain points it had with five and seven-year-old servers,” Jim Cooper, Vice President of Technology, Integrated Security and Communications (ISC). Implementation The REVOLV system for Suffolk, including the vSAN cluster and all virtual machines, was built and pre-staged in the engineering lab at BCD’s facility in Fresno, CA. Once tested, it was shipped to the Suffolk city hall. BCD’s professional services team made an onsite visit to complete the installation with ISC. By pre-staging, BCD can ensure that the solution is ready for deployment, thus reducing the time spent on-site. Cut-over configuration and stand-up of the new environment were completed in a couple weeks’ time. Thanks to BCD’s expertise and the REVOLV solution, the city of Suffolk now has over 25 site managers and department directors who have a purpose-built, high-availability system that delivers video at their site and at multiple sites in their organisations for years to come. Says Tim Forbes, Physical Security Administrator for the city, “BCD and ISC have been great partners for us. I am 100% happy with everything.” And the scalability that the platform provides? It will be needed sooner rather than later. Three new large sites and three new small sites are already on tap to be integrated into the system.

Morse Watchmans, the industry pioneer in key control and asset management systems, reports a rising number of international cities and municipalities installing the company’s flagship key control system, KeyWatcher® Touch, to secure the buildings, equipment, and vehicles utilised by various municipal departments. “From public works to waste departments, courthouses, and beyond, the adoption of our KeyWatcher Touch solution continues to resonate positively across so many diverse cities,” said Tim Purpura, VP of Global Sales and Marketing, Morse Watchmans. “We take pride in knowing that our systems are being used to facilitate secure and efficient operations for some of the public’s most critical services.” New KeyWatcher Touch system By implementing effective municipal key control measures, cities can mitigate the risks associated with unauthorised key access while maintaining the operational integrity of public works. Cities and metropolises can set a foundation of trust and confidence within their societies  This proactive approach not only safeguards against potential security breaches but also fosters accountability and responsible use of resources among city employees. In this way, cities and municipalities can establish a foundation of trust and confidence within their communities. In one instance, the Walworth County Public Works Department in Wisconsin implemented a new KeyWatcher Touch system after the original key box system failed to adequately support the county’s hundreds of keys for government buildings and county fleet vehicles. KeyWatcher Touch solution After seeing the success of the KeyWatcher Touch solution at the Department of Public Works, other departments within Walworth County have also begun installing their own KeyWatcher Systems. “These boxes are starting to catch on, and departments are really thinking about how they will use them for vehicles and building keys,” said John Miller, Senior Project Manager, Walworth County Public Works. The operational efficiencies of the KeyWatcher Touch solution are also appreciated Across the globe, the operational efficiencies of the KeyWatcher Touch solution are also appreciated. Blacktown City, a suburban community located approximately 22 miles west of Sydney, Australia, implemented a KeyWatcher Touch system at their Main Works Depot to help maintain usage accountability and eliminate the problem of missing or overdue vehicles, machinery, and building keys. KeyWatcher Touch automated control “We manage keys for at least 500 vehicles and machines here at the Depot and each of them has at least two to three sets of keys,” said Joe Haddad, Facility Manager, Blacktown City Main Works Depot. “Without the KeyWatcher Touch automated control and tracking, the job of accurately keeping track of these many keys would be almost impossible.”

Screencastify, the end-to-end video creation platform announced its partnership with Modern Classrooms Project, a nonprofit organisation that empowers educators to build classrooms that respond to every student’s needs. Student-centered learning Screencastify’s video creation tools will enable MCP educators with fresh resources to improve teaching outcomes and fuel the future of K-12 learning. The partnership provides all educators who are enrolled in Modern Classrooms Project’s Virtual Mentorship programme with unlimited premium access to Screencastify, helping more teachers open new possibilities by creating dynamic, differentiated instruction and student-centered learning. End-to-end platform An end-to-end platform that makes recording, editing, sharing, assessing, and viewing video simple and accessible Screencastify, an original video creation tool via an internet browser, has become an end-to-end platform that makes recording, editing, sharing, assessing, and viewing video simple and accessible, so anyone can become a more effective communicator. Nearly 13 million users worldwide have used Screencastify to make nearly 500 million videos since 2016.  Full access to creative tools “Screencastify has always had a singular goal of empowering teachers and students of all kinds to improve learning through the power of video,” said Vishal Shah, CEO of Screencastify. “This next evolution of our partnership with Modern Classrooms Project ensures that teachers and mentors within their programme will have full access to our entire suite of creative tools to create the best video possible for students. We’re excited to continue to build on our partnership with Modern Classrooms Project and do our part in building the modern classroom and helping shape the classroom of the future.” Modern Classrooms Project Modern Classrooms Project has trained and certified over 700 Expert Mentors and Distinguished Educators Modern Classrooms Project is a nonprofit organisation that leads a movement of educators in implementing video to drive blended instruction in a self-paced, mastery-based instructional model that leverages technology to foster human connection, authentic learning, and social-emotional growth. Modern Classrooms Project has trained and certified over 700 Expert Mentors and Distinguished Educators who implement its instructional model effectively in classrooms all around the world. New methods “Anyone who has spent time in the classroom knows that the task at hand perpetually feels unconquerable. But one place to start is in equipping educators with new methods that fundamentally restructure how they use space and time in the classrooms,” said Kareem Farah, CEO and co-founder of Modern Classrooms Project. According to a 2021 survey, the Modern Classrooms Project has helped 85% of teachers enjoy teaching more and feel more optimistic about their future in education and has made 72% more likely to continue teaching as a career. Video creation tools “With our partnership with Screencastify, the Modern Classrooms Project is investing in supporting teachers and unleashing their capacity." The partnership puts simple yet powerful video creation tools into the hands of leading K -12 educators who will implement the classroom of the future. Seamless assignments Each educator chosen was allowed to learn how to use instructional videos to carry on the mission “Screencastify is very intuitive. So, going into the Modern Classrooms Project mentoring programme having already used Screencastify, it just made the assignments flow seamlessly,” said Cecelia Gillam, a teacher at St. Charles Parish School Board and MCP expert mentor.  In 2021, Screencastify used $25,000 to recognise and sponsor 50 educators to learn the nonprofit organisation’s innovative and research-backed instructional model. Each educator chosen was allowed to learn how to use instructional videos to carry on the Modern Classrooms Project’s mission to improve learning outcomes for every student and give them more control over their education. Flexibility to pause and rewind “Screencastify does a great job of giving students the flexibility to pause and rewind the video and make notes … and give them a sense of control of their own pace of learning,” said Monte Woodard, Science Teacher at The Field School in Washington, D.C. and MCP expert mentor. Screencastify has remained laser-focused on helping empower K -12 educators with the right tools to implement blended and hybrid classroom environments that are necessary today. Screencastify is used by educators in more than 70% of U.S. school districts.

When it comes to protecting the environment, the security industry has historically been perched on the sidelines. For instance, the amount of electricity that physical security systems use is minimal when compared to the total energy usage in a typical building. However, as awareness of environmental issues has surged, and as some of the "low-hanging fruit" has been harvested, attention has come back to opportunities for additional, if small, savings. The lifecycles of security products are also being more closely examined, including the environmental impact of using plastics and other chemicals. We asked this week's Expert Panel Roundtable: How can the security industry contribute to protecting the environment?

The economic fallout of the COVID-19 epidemic was felt in supply chain disruptions, higher prices, and shortages of certain goods. The physical security industry was not spared, although the epidemic also presented opportunities for security companies. Changing access control trends triggered by the pandemic are still reverberating throughout the industry, for example. Four years later, the impact of the pandemic is still being felt in the security market, lingering like the symptoms of "long COVID." We asked this week's Expert Panel Roundtable: Four years after the start of the COVID-19 pandemic, what is its lingering impact on the physical security industry?  

Headlines of violence in our schools are a reminder of the need to keep educational institutions safe. In fact, if there is a positive aspect to the constant bombardment of headlines, it is that it keeps our attention perpetually focused on how to improve school security. But what is the role of physical security systems? As the new school year begins, we asked this week’s Expert Panel Roundtable: Are schools safer because of physical security systems? Why or why not?