Hotel security

Dahua's latest DSS Pro V8.3 enhancement equips security personnel with advanced tools, enabling them to rapidly identify and monitor suspicious individuals' movements in just seconds. It is a cutting-edge Video Management Software (VMS) security solution designed for efficiency and scalability. It leverages users' video security systems to help them make informed decisions quickly and serves as the backbone of the operation.   AcuPick Technology The key upgrades primarily focus on integrating Dahua's advanced algorithm, AcuPick Technology, which helps investigators save time in searching for and identifying people of interest. The feature also supports multiple user logins with specific permissions for up to 200 individuals simultaneously. Remote-control capability The company predicts that this upgrade will foster digital transformation across various sectors Another feature is the remote-control capability, which enables security staff to monitor and track events from anywhere, whether they are on the move or at home.  The company predicts that this upgrade will foster digital transformation across various sectors and empower stakeholders from retail, residential, and other sectors to become more digital and efficient.  Integrated Search Algorithm  Traditional security methods demand frame-by-frame analysis of hours of video footage. With AcuPick, all searchable targets can be scanned instantly. The search algorithm breaks up people and vehicle objects into feature values that are sent to the DSS platform for processing. DSS saves these feature values to its database and finds the target object by comparing the feature values.  Streamlines the user experience Even without clear details, security staff can find and track a person or vehicle of interest using a single reference image. Upon selecting a person, individuals will instantly see a history of each appearance on all AcuPick-enabled cameras throughout the premises.  DSS Pro 8.3 streamlines the user experience, eliminating the need for lengthy training sessions. The process is as simple as installing AcuPick, selecting the target, viewing the desired thumbnails, and receiving video feedback instantly.  Enhanced Workflow This allows users to easily see personal assignments for each door and personnel situation DSS Pro V8.3 also introduces a clearer assignment system, simplifying the entire workflow. The workflow is divided into three groups – staff assignment, safeguarding doors, and the routes connecting the two. This allows users to easily see personal assignments for each door and personnel situation.  Visualised and intuitive dashboard The company has improved its user interface to offer a more visualised and intuitive dashboard. This upgraded feature provides a comprehensive overview of peak times, equipment status, and other vital information, making it easier for stakeholders to manage their security systems.  Existing stakeholders enjoy these updates free of charge. While clients are required to purchase their servers for data storage, data transfer during a DSS Pro upgrade is an additional cost.

Camden is pleased to introduce its CX-95S-DH magnetic door holder designed for virtually any remote door release application. The UL-listed magnetic door holder controls the release and closing of commercial, industrial, and public area doors.  Easy and flexible installation It’s ideal for use in apartment buildings, schools, hotels, hospitals, and offices. The fail-safe operation, tri-volt coils (12/24V, AC/DC, and 120 VAC), and an adjustable armature plate allow for easy and flexible installation. The CX-95S-DH may be surface or flush-mounted, and all mounting hardware is included in the kit. Optional 3” and 7” extension bars are also available.

Intelligent Security Systems (ISS), a global provider of video intelligence and data awareness solutions, announced that its Managing Director for North America, Matt Powell, has been selected to speak at next month’s Securing New Ground (SNG) conference in New York City. Scheduled to take place from October 17-18 at the InterContinental Times Square, SNG conference brings together executives and entrepreneurs from across the security industry to network and share information on different technology and business trends that are affecting the market. Impact of artificial intelligence Matt’s session entitled, “What AI Means for your Business,” will examine the impact of AI Matt’s session entitled, “What AI Means for your Business,” will examine the impact of artificial intelligence on security applications and how these effects will be felt by firms throughout the industry within the next two to three years. Joining Matt on the panel will be Hamish Dobson, CVP, Product–Enterprise Physical Security Solutions, Motorola Solutions; Jumbi Edulbehram, Global Business Development, Smart Cities and Spaces, NVIDIA; and, Kurt Takahashi, CEO, Netwatch Group. AI adoption at an exponential rate “The customers that our industry serves are adopting AI at an exponential rate for all aspects of their businesses. Answering the question of how to utilise AI in a business, or how to become part of the value chain that is AI, is fast becoming the dominant conversation across every market sector,” explained Matt Powell.  He adds, “Our panel draws from a cross-section of the industry, bringing incredible insights based on experience to this important topic. If I were attending and wanting to understand the most important aspects of artificial intelligence and augmented intelligence in our industry, this is a panel I would not want to miss.” ISS analytics With over three million devices running ISS analytics in 56 countries around the world Matt has over two decades of experience in security and transportation technologies and brings a lessons-learned approach to AI and advanced technology deployments.  Matt joined ISS in 2022, combining his manufacturing knowledge with his integration experience to help bring the expertise of the company to the North American market. With over three million devices running ISS analytics in 56 countries around the world, ISS is the largest video analytics provider. Prior roles of Matt Matt formerly served as Principal–Transportation Markets and Principal-Infrastructure Markets at systems integrator Convergint where he set the strategy for business development and professional services that led the company from a handful of airports to 60-plus aviation deployments, including some of the world’s largest airports and airlines.  He has overseen technology deployments including video management, access control, analytics and AI, as well as developed methodologies for deployment used for complex systems, such as identity management and single pane of glass solutions. Prior to Convergint, Matt was the developer of transportation market strategies for Moog and Videolarm.

Allegion U.S., a provider of security products and solutions, unveiled the results of a new multifamily living trends survey that provides insight into the preferences and expectations of the current renters. New technologies, amenities The report, “2023 Multifamily Living Trends: A Study on What Multifamily Renters Desire, Expect and Will Pay More For in Their Residences,” analyses input from over 1,000 survey respondents who currently rent or own multifamily residences or plan to in the next two years. Beyond the value of safety, residents’ peace of mind, and the rise of mobile access control, the survey shows how COVID-19 and the influx in Proptech have accelerated the adoption of new technologies and amenities designed to enhance the lifestyles of current renters. The changing multifamily landscape Increased adoption of smart home technology, re-prioritisation of amenities, and new preferences In 2019, Allegion conducted a similar study, providing a benchmark for living trends among millennial renters. Over the last four years, the multifamily landscape has changed in significant ways both for renters and property owners, alike: the increased adoption of smart home technology, re-prioritisation of amenities, and new preferences in leasing and communication are evident. Impact of Proptech adoption, lifestyle changes “Multifamily has always been a dynamic market as a result of changing lifestyle behaviours and introduction of new property technologies,” said Connie Alexander, senior manager for primary research & insights at Allegion. “Our research reveals that we are witnessing the impact of Proptech adoption and lifestyle changes following the pandemic. Property owners need to take note of these shifts to best allocate short- and long-term investments in their properties that will help attract and retain quality residents.” Key trends and challenges The key trends and challenges examined in the report are outlined below: 1) Impact of Proptech on Multifamily Residences - In 2021, $24.3B was invested into Proptech companies globally, with a focus on the multifamily market. Proptech can help attract responsible, high-quality residents and provide enhanced and safer cross-property amenities, lower operating costs and increase revenue. 61% of survey respondents said they are comfortable using Proptech. Smart locks, resident portals, and cameras were included in these preferences. According to the survey results, 51% of renters who make more than $100,000 per year view smart home technology as a need-to-have amenity and 48% of those same renters view Proptech as a must-have. More than one in two respondents would be willing to pay one to 10% more for property technology and nearly three in 10 would pay at least 11% more. 2) The Rise of Mobile Access Control - With most of the population having access to smartphones the rise of mobile access control provides renters with a convenient and secure way to access different parts of their multifamily property. Over 59% of respondents would likely select a future place of residence if it had mobile access control offered as an amenity. Compared to the 2019 study, there was an 82% increase (to 34% from 19%) in the number of respondents who would be willing to pay more for mobile access control that would allow them to remotely monitor entry of their home and give access to guests and others. 3) Amenities That Attract Based on New Behaviours - COVID-19 had a profound and lasting effect on consumer behaviour and lifestyles. Multifamily residents are no different. According to Pew Research, 70% of individuals will continue with the at-home habits they adopted during the pandemic. When asked about considerations for a future place of residence, respondents ranked free Wi-Fi as the most important amenity, behind affordability and proximity to work and school. Among those working remotely (15% remote, 20% hybrid work lifestyles among respondents), fast and reliable Wi-Fi is the most important factor when looking for a place of residence. Home security systems, smart home technologies, and upgraded building materials ranked more important overall than fitness centres and pools. 4) Value of Safety and Resident Peace of Mind - According to the 2021 World Risk Poll by the LP Foundation, 37% of people in the U.S. feel less safe than they did just three years ago. Fewer than one in three respondents feel secure in all areas of their home, and about one in five do not feel secure in the basement, living room, and/or patio. Up to 140% from 2019, 22% of respondents currently use electronic door locks that are connected to the internet. And up 91% from 2019, 23% of respondents currently use electronic door locks that are not connected to the internet. More than one in three respondents would be willing to pay more for smart doorbells with video, outdoor cameras, and mobile access control. Six in 10 would pay between one and 10% more per month for these added security features. Only 19% of respondents are comfortable giving their family and friends access codes or keys to their unit. However, 47% are comfortable hiding keys to their apartment around the exterior of their home in the event they get locked out. 5) Leasing Preferences That Convert - A survey released from the National Apartment Association’s Apartmentalise 2022 conference found over 60% of property managers cite creating efficient day-to-day operations as one of their top three challenges. Efficient communication with prospective and current residents can enable a positive ROI and a differentiating experience for renters that results in increased attraction and retention. 16% of respondents noted inattentive property management as a top three dealbreaker when considering a future place of residence. More than three in four respondents are at least somewhat comfortable with all four self-guided tour scenarios below, and less than 10% are either somewhat or very uncomfortable with them. Take a self-guided tour that allows users to freely explore a community. Take a self-guided tour with detailed instructions on what users can explore. Living in a community that allows potential tenants to explore the area on a self-guided tour. Taking a self-guided tour and having the ability to immediately sign a lease before leaving. According to the survey, residents with incomes of over $100,000 per year are statistically more comfortable navigating self-guided tours and signing a lease directly following. When asked how valuable different amenities were in a future residence, a streamlined resident portal app was ranked number one with 39% of respondents saying it was a must-have and 50% a nice-to-have.

Teledyne FLIR, part of Teledyne Technologies Incorporated announced the release of its new FLIR FC-Series AI, the latest model in its signature fixed camera (FC) series. The FC-Series AI is a thermal security camera with onboard AI analytics that accurately classifies humans and vehicles for early intrusion detection for perimeter protection and remote site monitoring.  FC-Series AI With video analytics that combine deep neural network (DNN)- and motion-based analytics, the FC-Series AI offers industry-pioneering intrusion detection, enabling users to expand situational awareness and make better-informed decisions that increase safety and improve coordination and efficiency. Featuring a premium thermal sensor with 640 × 512 full resolution, the FC-Series AI camera creates images based on the heat emitted by humans and objects, rather than relying solely on visible light.  Thermal security camera features FC-Series AI enables security operators to see and detect intruders, even in complete darkness, rain, fog, and smoke The thermal imager supports an industry-pioneering thermal sensitivity of <25 milliKelvin (mK), one of the best Noise Equivalent Temperature Difference (NETD) values on the market, enabling the sensor to outperform other thermal cameras whose visibility and detection rates decrease in adverse conditions. Offering eight, high-performance lenses ranging from an 8.6° × 6.6° to a 90° × 69° field of view, the FC-Series AI enables security operators to see and detect intruders, even in complete darkness, rain, fog, and smoke. DNN- and motion-based video analytics The FC-Series AI also combines DNN- and motion-based video analytics for reliable detection, empowering security managers to differentiate between true threats and nuisance alarms. Using FLIR’s curated library of thousands of thermal images, FLIR DNN analytics are trained to classify objects in real-world situations where humans or vehicles may be slightly obscured or challenging to identify or if an intruder attempts to deceive the system. The FC-Series AI also offers target geolocation capabilities and precise handoff to a pan-tilt-zoom device for streamlined target tracking. Perimeter protection, cybersecure solution FC-Series AI camera offers security professionals a high-performing, dependable, and cybersecure solution" “Our new FC-Series AI cameras elevate the possibilities for customers to tighten their perimeter protection strategy,” said Seetha Sasikala, Global Product Solutions Manager at Teledyne FLIR. “Combining DNN- and motion detection-based analytics, industry-pioneering thermal sensitivity, and the widest range of high-performance lenses on the market, the FC-Series AI camera offers security professionals a high-performing, dependable and cybersecure solution for intrusion detection.” NDAA-compliant, IK-10 rated device Designed to maximise the performance of new and existing multilayered physical security systems, the FC-Series AI camera tightly integrates with FLIR UVMS, as well as other third-party video management systems, and is supported by FLIR Nexus software. As an NDAA-compliant device, the FC-Series AI camera offers security professionals extensive cyber protection and peace of mind. With rugged, weatherproof IP66 and IP67 and vandal-proof IK10 ratings, the FC-Series AI provides durable housing.

Integrated Access Control and Security manufacturer TDSi announces it will be showcasing its GARDiS Platform and talking about its new GARDiSVU VMS solution on Stand 2-B28 at Intersec Saudi Arabia 2023, which takes place from 3rd-5th October at the Riyadh International Convention & Exhibition Center. Integrated security systems Managing Director John Davies commented, “We are delighted to announce our forthcoming appearance at Intersec Saudi Arabia at the beginning of October. This will be our first appearance at the show since the pandemic but follows up on several connections and conversations that we started back in June when we held our Security Technology Showcases in both Riyadh and Dammam." "TDSi has been selling products in Saudi Arabia since the 1990s and customers have benefitted from our integrated security systems on many different projects, but this event is the perfect opportunity to see our latest GARDiS products and to learn more about the exciting possibilities they offer.” Vision 2030 projects Vision 2030 projects is an initiative in the Kingdom that is implementing reforms in the public sector A key focus for TDSi at Intersec Saudi Arabia will also be how it can help customers with its Vision 2030 projects, an initiative in the Kingdom that is implementing unprecedented reforms in the public sector, the economy, and society as a whole. In early 2023, TDSi’s International Business Development Director Phil Tennent attended a UK Department of International Trade event focusing on Security Technology and had the opportunity to talk to many companies in Saudi Arabia regarding their Vision 2030 projects. GARDiS and GARDiSVU TDSi’s GARDiS ecosystem of access control software and hardware systems delivers a highly scalable cloud-based solution that utilises wireless technology for ease of installation and use. It is perfect for any secure access control application, including Access Control as a Service. (ACaaS). The recently launched GARDiSVU video management solution, TDSi’s first hybrid-cloud-based CCTV offering, synchronises directly with and complements the GARDiS range, providing customers with a complete solution. Vision 2030 projects John added, “The GARDiS range is the ideal solution for the exciting Vision 2030 projects that are driving the Saudi Arabia security market." "Intersec Saudi Arabia is a great opportunity to see the GARDiS range in person and to meet our expert team who will be available to discuss specific projects as well as broader security requirements. If you are attending the event, be sure to visit TDSi on Stand 2-B28.”

The average business owner or investor has some kind of security precaution in place, especially in the after-hours when there are fewer deterrents to inhibit criminal activity. Security guards, video surveillance systems, motion sensor lights, or even just fake cameras placed around the property are some of the common options people choose.  Future of overnight security Smart business owners are starting to realise, however, that some of these traditional security measures are becoming antiquated and no longer cutting. The now and future of overnight security is in remote guarding. Pioneered by companies like Los Angeles-based Elite Interactive Solutions, which was founded back in 2007, remote guarding is revolutionising the overnight security business. Minimising criminal activity Remote guarding is fast becoming the most popular choice among commercial end-user property owners Remote guarding utilises a combination of cutting-edge technology, “digital guards,” highly trained security agents, and local law enforcement if and when necessary to minimise the potential of criminal activity. For those adequately enlightened to its overwhelmingly impressive crime prevention capabilities, remote guarding is fast becoming the most popular choice among commercial end-user property owners to secure and protect their investments. What Is remote guarding?  Remote guarding is a revolutionary concept and increasing trend in security systems that utilises a combination of methods to effectively analyse potential threats to property. Cameras and/or other monitoring devices running highly advanced algorithmic software are installed in strategic areas or vulnerable places onsite and remotely located security agents are immediately notified of any activity within a designated perimeter of the property. A blend of AI, cybersecurity, and video analytics When properly deployed by an expert provider, the technology stack includes a proprietary blend of video analytics, artificial intelligence, cybersecurity, and more. Done right, “noise” is effectively filtered out, allowing agents to act on legitimate alerts and achieve zero false alarms communicated to first responders. Today, there are a lot of terms and descriptions tossed around about remote guarding, remote video, virtual guarding, etc., but those attributes must be present to represent the true definition of the offering and its many virtues. Realtime situational awareness Many systems have a two-way speaker that allows the security agent to give a verbal warning When specially trained security agents are alerted to trespassers, possible intruders, or other suspicious activity, they analyse the situation in real-time and determine the necessary level of action. Many systems have a two-way speaker that allows the security agent to give a verbal warning, known as a voice-down, to the individual(s) that they are being watched. Most perpetrators, often believing the response is emanating directly from security personnel on the property itself rather than from a remote command centre, flee immediately. However, if the threat persists, the security agent enlists local law enforcement to get on the scene.  Customised remote guarding When properly deployed, remote guarding systems are also customised to specific properties. A team of consultants visits the client’s property to evaluate its vulnerabilities and where to best place cameras and/or other monitoring devices for system efficacy. Traditional security shortfalls  According to Keith Bushey, a retired commander for the Los Angeles Police Department, there is much frustration between law enforcement officers and potential victims of crime due to the historically unreliable performance of traditional burglar alarm systems and central monitoring stations. He states about 90% of security-related calls are false alarms, a problem that has been well-documented through the years. Onsite challenges When a legitimate emergency does occur, the perpetrators have often already done their damage When a legitimate emergency does occur, the perpetrators have often already done their damage and/or escaped by the time law enforcement arrives.  Onsite security guards are not the remedy either as they bring their own set of issues and challenges.  Unexpected costs Traditional security systems can also have unexpected costs. The cost is not only in the security guards’ paycheck or the cost of the equipment itself. The cost comes when an actual incident occurs. In worst-case scenarios, the security guard(s) are injured, the business suffers inventory loss, and/or damage is sustained to the property.  The medical and other costs for the security guard(s), the loss of inventory, property damage, deployment of law enforcement resources, and possible fallout of legal expenses all add up. Even in the best-case scenario, false alarm expenses incur if law enforcement is dispatched. These, among many others, are some of the primary issues that remote guarding resoundingly answers as a superior alternative. A bounty of benefits Remote guarding systems have been proven to cut costs and be more effective than traditional security systems. Even though the monthly monitoring costs of remote guarding are significantly higher than traditional intrusion detection system monitoring, the much higher effectiveness in crime reduction, elimination of false alarms, and augmenting or replacement of manned guards result in a substantially higher return on investment (ROI) to the end user. Easy tracking of threats The security cameras already have their image captured on record, making them easier to track down For example, case studies have demonstrated reduced security costs for clients by 60%, on average. These reductions have come from the costs of security staff, inventory, or property loss, plus saving money on insurance premiums and deductibles. The nature of remote guarding reduces the risk and costs of false alarms, with professional security agents able to determine an actual threat before law enforcement is called. In a rare instance when a perpetrator escapes before law enforcement arrives or can detain the individual(s), the security cameras already have their image captured on record, making them easier to track down and identify. Reduction of false alarms The significant reduction in false alarms is greatly appreciated by law enforcement, as it allows them to focus on real emergencies or crises. Better relationships are also developed between clients and law enforcement, as remote guarding systems are highly reliable in providing accurate and real-time information to officers as they approach the scene. In short, it assists law enforcement in doing their job more effectively, as well as more safely thanks to having eyewitness information before engaging in an active crime scene.  Partnership When you combine the decreased cost with the increased efficiency and success rate, it is easy to see why many commercial end-user property owners across the country are making the shift to remote guarding. It’s also an outstanding opportunity for professional security dealers and integrators to partner with a remote guarding services provider to bring a superior solution to their end customers and pick up a recurring monthly revenue stream in the process.

It’s no secret that the data security sector is constantly changing. It has an annual CGR of about 12.3%. Future trends in data security Much of this has to do with the rise of cybercrime in recent years, with reports showing that cyberattacks happen as often as every 39 seconds. To combat the growing rate of cybercrime, data security has been on the rise. As we journey further into this era, it becomes evident that a spectrum of significant trends is molding the future of data security. This exploration delves into a selection of these trends, unraveling their importance and the potential implications they carry  1. AI security tools will increase  Artificial Intelligence is also being used in the development of smart attacks and malware The introduction of Artificial Intelligence in the data security industry brought significant changes, especially in cybersecurity. AI has been the golden standard for face detection, natural language processing, automated threat detection, and automated security systems. Additionally, Artificial Intelligence is also being used in the development of smart attacks and malware, bypassing even the latest security protocols in data control. And as time progresses, AI security tools will flourish and dominate the scene. Let’s take a more in-depth look at three of the top AI security tools. Targeted attack analysis tool  Manufacturers utilise targeted attack analysis tools to uncover targeted and stealthy attacks. Artificial Intelligence can be applied to the program’s capabilities, processes, and knowledge. For instance, Symantec launched this tool to combat the Dragon 2.0 attack in 2022. The phishing attack reprimanded multiple energy companies while trying to gain access to their operational networks. Targeted Attack Analysis Tools can analyse incidents and look for similarities from previous situations. They also help detect suspicious activities and collect all the necessary data to determine whether a specific action is malicious. Intercept X tool  Results from the Intercept X Tool feature high accuracy and a low false positive rate Sophos, a British security hardware and software company, launched the Intercept X Tool. It engages a neural network that records and analyses data like a human brain. Sophos’ Intercept X Tool can extract features from a single file and perform a deep analysis. It detects malicious activities within 20 milliseconds. Plus, it’s also trained to work on bi-directional sharing and real-world feedback of threat intelligence. Results from the Intercept X Tool feature high accuracy and a low false positive rate.  IBM Watson Technology  IBM’s QRadar Advisor uses IBM Watson Technology, a unique AI tool for fighting cyber attacks. Artificial Intelligence can auto-investigate activities and indicators for potential exploitation or compromise. With cognitive reasoning, IBM Watson Technology can present critical insights to accelerate the response cycle. Security analysts can utilise this technology to search for threat incidents, reducing the risk of letting them fly under the radar. 2. Blockchain as a security solution  It guarantees no points of failure or hackable entrances that can expose datasets inside the system Blockchain is a type of distributed ledger technology (DLT) that aims to establish trust within an untrusting ecosystem. Today it’s one of the most robust cybersecurity technologies in the industry. Blockchain utilises a decentralised ledger system, but your team members can still gain access to transparent information in the cloud. Members can also record, pass along, and view necessary transactional data in the blockchain. The entire blockchain process maintains data integrity within the system while establishing trust among team members. It guarantees no points of failure or hackable entrances that can expose datasets inside the system. Cybersecurity, biometrics Cybersecurity primarily benefits from these features because blockchain can create a secure and robust wall between data and hackers. On top of that, blockchain ledgers can include biometrics like fingerprints and retina scans. These prevent hackers from accessing any private data. Because blockchain is decentralised, it also limits hackable data. Together with the technology’s record-keeping system, each node is provided insight into data manipulation exposing real-time cybercrime attempts.  3. Increased and widened access control  Without access control, expect your company to be open to security issues, including theft, data loss, and breach of data Access control is critical in data security. More than a valuable security tool, business leaders can use access control to regulate people accessing any given resource. A company with an IT security setting can control who has the liberty to edit certain files. One of the primary goals of access control is to minimise threats or attacks to organisations and businesses to keep people and data secure. Without access control, expect your company to be open to security issues, including theft, data loss, and breach of data protection laws. Benefits The benefits of increased and widened access control include: Identifying who can access and control your data at specific time intervals. Protecting data from overwriting, accidental deletion, and malicious intent. User permissions that can be readily changed. Compliance and regulation with data privacy laws. Central management of access to data through a reporting portal or a dashboard.  Multi-factor authentication Access control comes in various types and systems, so it’s critical to know the features of what you’re looking for. The most common type is multi-factor authentication or MFA. It involves multiple steps before logging in, requiring the user to enter other relevant information besides the password. Some other examples of information include biometrics, answering a security question, or entering a code sent to the user’s email address. Two-factor authentication, role-based access control Two-factor authentication further prevents unauthorised entries that can result in unnecessary data possession Two-factor authentication further prevents unauthorised entries that can result in unnecessary data possession.  Another type of access control is role-based access control. In this setup, only one individual can set up access guidelines and grant permissions to specific team members within an organisation. 4. Greater use of the zero-trust security model  The zero-trust security model is a framework that requires every user within and outside the organisation to undergo authentication, authorisation, and validation. These are all essential to ensure proper security configuration before access is granted to the company’s applications and data. A zero-trust model assumes that anyone can cause data breaches and that a traditional network edge is not taken into effect. Moreover, it addresses the following modern-day challenges: Hybrid cloud environments. Security of remote workers. Ransomware threats.  This framework utilises the combination of multiple advanced technologies, including:  A risk-based multi-factor authentication. Endpoint security.  Identity protection.  Cloud workload technology.  The zero-trust model uses all these innovative tools for system identification, user verification, access consideration, and system security maintenance. Constant validation and monitoring Enforcing strict policies and compliance with data privacy laws are also essential Additionally, it also considers data encryption, email security, and asset verification before establishing connections with applications. The architecture of a zero-trust framework requires constant validation and monitoring of the users and the devices they are using. Enforcing strict policies and compliance with data privacy laws are also essential. More importantly, the zero trust architecture requires all organisations to be aware of all their available services and accounts to gain complete control of data handling and manipulation. 5. Increased privacy regulations  Privacy regulations and policies guide organisations in proper data control, handling, and security. These policies guide organisations in proper data control, handling, and security. As a responsible business owner, you must comply with these regulations to avoid legal issues. With cybersecurity attacks becoming common, expect increased and stricter privacy regulations to be released in the next few years. While current policies are still taken into effect, various modifications and adjustments will occur to compete with the rising numbers of data breaches, thefts, data loss, and more.  California Privacy Rights Act (CPRA) Currently, the California Privacy Rights Act (CPRA) is the most comprehensive legislation on state data privacy. It only started to take effect on January 1, 2023. The CPRA introduces the following principles: Broad individual consumer rights. Significant duties of people who need to collect sensitive and personal information. Additional definitions of data privacy and security. An individual’s duties include releasing information about data collection to concerned data subjects and proper access, correction, and deletion of information. Final thoughts  2023 is a big year for data security. Trends such as increased adoption of zero-trust policies, a greater reliance on AI security tools, and the implementation of blockchain as a security solution are all things we expect to see shortly.  Staying up-to-date with these trends is important for keeping your business current and ensuring that you’re adhering to new and changing regulations. Doing so can give you an edge over the competition and keep you out of legal hot water.

Daniel May of Consort reviews the integration of access control systems in healthcare settings, outlining the benefits and key considerations decision-makers must make throughout product specifications.  From patient safety and traversal to the protection of sensitive data and pharmaceuticals, healthcare environments are faced with several operational challenges. And where security remains at the forefront of decision-making, modern access control systems may often hold the answers. Physical security systems Hospitals in particular have developed into multi-faceted spaces that house hundreds to thousands of patients, staff and visitors at any one time. In England for example, research has found in the three months leading to June 2023, an average of 44,626 people visited major hospital A&E departments each day, with over 16 million attendances typically recorded over the course of a year-not to mention an additional nine million logged at other minor units. For any building, this level of sustained footfall can request severe security difficulties For any building, this level of sustained footfall can invite severe security tests. With that, the need to deploy effective physical security systems in healthcare is clear. And so, as access control continues to become more readily adopted and new products enter the market, decision-makers are reminded to consider the requirements of their building, ensuring they select the solutions most suited to their settings and budget. Security controlled Patient safety will always remain the top priority in healthcare settings, and where matters of health and social care come into question, a diverse set of professional regulatory bodies are tasked with setting and maintaining high standards. When it comes to healthcare premises specifically, patient security and perimeter security often come hand in hand and are amongst the most pressing of challenges that decision-makers must face. To help address operational planning and potential design concerns in the NHS, the Health Building Note (HBN), provides general design guidance for healthcare buildings under HBN 00-01-citing the use of access control measures as a way of maintaining security and protecting the safety of patients, staff and visitors. Use of access control Hospital buildings control varied levels of access for a number of security purposes Hospital buildings, for example, must control varied levels of access for a number of operational and security purposes. Routine scenarios exist where vulnerable patients are under monitoring and thus refrained from exiting the premises for their own safety, while at the same time, permitted staff must be able to reach their patients and medicines when required. For this, the use of access control is key. Equally, access credentials can also help management teams keep track of those who may be entering or exiting rooms with equipment and pharmaceutical supplies, deterring any unwanted visitors and opportunists in the process. Incorporation of access control systems On a similar note, regulations have set a minimum standard for how personal data should be stored and managed in healthcare environments, giving decision-makers an added responsibility to regulate staff-controlled areas with patient medical records. While instances of personal data breaches are rare, healthcare facilities and professionals are at legal risk should confidential data be found misused or missing. As such, the incorporation of access control systems has become essential in keeping data storage areas secure, with intuitive online systems capable of permitting access to staff with the correct credentials while simultaneously tracking who has requested clearance at digital entry points. HBN guidance Healthcare experts are better fitted to control the sheer volume of people entering and exiting To function effectively, healthcare facilities must always be perceived as safe places by the people who reside within them, and as HBN guidance implies, a unified physical security system can help address key safety and security concerns while enhancing patient and staff experience. Opportunely, access control systems are more accessible and adaptable than ever and combine several technologies such as mechanical locks and automatic doors with electronic access credentials in the form of smartphone apps, badge readers and biometric scanners.  By integrating these systems into the building’s existing infrastructure, healthcare professionals are better equipped to control the sheer volume of people entering and exiting the premises without impairing the general flow of movement and coordination around the facility. Better by design Despite the clear benefits offered to healthcare facilities, there are a number of considerations to be mindful of when choosing an access control solution. Poorly implemented systems can have an adverse effect on security and functionality - quickly costing healthcare organisations time and budget to rectify and replace the inadequate products that don’t meet the building’s requirements. For that reason, decision-makers and design teams are reminded that there is no single solution that fits all healthcare buildings. As such, it’s crucial for decision-makers to understand the systems that are being put in place throughout each of the touchpoints in their facility. Clear collaboration is required during periods of specification, where together, teams can ensure the selected product works on all angles, from meeting fire safety and sustainability standards to aesthetics and scalability. Modern access control products Scalability is a key area that decision-makers must review when selecting access control systemsFrequently overlooked, scalability is a key area that decision-makers must review when selecting access control systems. Such is their diverse nature; healthcare facilities can often change and develop as years go by, and by selecting a system that facilitates growth, such as a cloud-based solution-security and efficiency is long-established. While modern access control products are known for seamless integration, there are some systems that may restrict the ability to use different vendors throughout the remainder of the building’s infrastructure. This, in effect, causes a monopolisation of products throughout the estate, which can have an adverse effect on growth by increasing costs and reducing the levels of service associated with the security system already in place. Improve security and safety A scalable and reliable access control system will continue to improve security and safety by adapting to a building’s new requirements-and all while having minimal impact on its operational network.  And so, while technology will no doubt continue to influence and transform the access control market, healthcare facilities and their professionals must continue to remain educated on their own systems, ensuring they have the best options in place to keep their patients, staff and visitors safe and secure for years to come.

When it comes to security cameras, the end user always wants more—more resolution, more artificial intelligence (AI), and more sensors. However, the cameras themselves do not change much from generation to generation; that is, they have the same power budgets, form factors and price. To achieve “more,” the systems-on-chips (SoCs) inside the video cameras must pack more features and integrate systems that would have been separate components in the past.  For an update on the latest capabilities of SoCs inside video cameras, we turned to Jérôme Gigot, Senior Director of Marketing for AIoT at Ambarella, a manufacturer of SOCs. AIoT refers to the artificial intelligence of things, the combination of AI and IoT. Author's quote “The AI performance on today’s cameras matches what was typically done on a server just a generation ago,” says Gigot. “And, doing AI on-camera provides the threefold benefits of being able to run algorithms on a higher-resolution input before the video is encoded and transferred to a server, with a faster response time, and with complete privacy.” Added features of the new SOC Ambarella expects the first cameras with the SoC to emerge on the market during early part of 2024 Ambarella’s latest System on Chip (SOC) is the CV72S, which provides 6× the AI performance of the previous generation and supports the newer transformer neural networks. Even with its extra features, the CV72S maintains the same power envelope as the previous-generation SoCs. The CV72S is now available, sampling is underway by camera manufacturers, and Ambarella expects the first cameras with the SoC to emerge on the market during the early part of 2024. Examples of the added features of the new SOC include image processing, video encoders, AI engines, de-warpers for fisheye lenses, general compute cores, along with functions such as processing multiple imagers on a single SoC, fusion among different types of sensors, and the list goes on. This article will summarise new AI capabilities based on information provided by Ambarella. AI inside the cameras Gigot says AI is by far the most in-demand feature of new security camera SoCs. Customers want to run the latest neural network architectures; run more of them in parallel to achieve more functions (e.g., identifying pedestrians while simultaneously flagging suspicious behavior); run them at higher resolutions in order to pick out objects that are farther away from the camera. And they want to do it all faster. Most AI tasks can be split between object detection, object recognition, segmentation and higher-level “scene understanding” types of functions, he says. The latest AI engines support transformer network architectures (versus currently used convolutional neural networks). With enough AI horsepower, all objects in a scene can be uniquely identified and classified with a set of attributes, tracked across time and space, and fed into higher-level AI algorithms that can detect and flag anomalies. However, everything depends on which scene is within the camera’s field of view. “It might be an easy task for a camera in an office corridor to track a person passing by every couple of minutes; while a ceiling camera in an airport might be looking at thousands of people, all constantly moving in different directions and carrying a wide variety of bags,” Gigot says. Changing the configuration of video systems Low-level AI number crunching would typically be done on camera (at the source of the data) Even with more computing capability inside the camera, central video servers still have their place in the overall AI deployment, as they can more easily aggregate and understand information across multiple cameras. Additionally, low-level AI number crunching would typically be done on camera (at the source of the data).  However, the increasing performance capabilities of transformer neural network AI inside the camera will reduce the need for a central video server over time. Even so, a server could still be used for higher-level decisions and to provide a representation of the world; along with a user interface for the user to make sense of all the data. Overall, AI-enabled security cameras with transformer network-based functionality will greatly reduce the use of central servers in security systems. This trend will contribute to a reduction in the greenhouse gases produced by data centres. These server farms consume a lot of energy, due to their power-hungry GPU and CPU chips, and those server processors also need to be cooled using air conditioning that emits additional greenhouse gases. New capabilities of transformer neural networks New kinds of AI architectures are being deployed inside cameras. Newer SoCs can accommodate the latest transformer neural networks (NNs), which now outperform currently used convolutional NNs for many vision tasks. Transformer neural networks require more AI processing power to run, compared to most convolutional NNs. Transformers are great for Natural Language Processing (NLP) as they have mechanisms to “make sense” of a seemingly random arrangement of words. Those same properties, when applied to video, make transformers very efficient at understanding the world in 3D. Transformer NNs require more AI processing power to run, compared to most convolutional NNs For example, imagine a multi-imager camera where an object needs to be tracked from one camera to the next. Transformer networks are also great at focussing their attention on specific parts of the scene—just as some words are more important than others in a sentence, some parts of a scene might be more significant from a security perspective.  “I believe that we are currently just scratching the surface of what can be done with transformer networks in video security applications,” says Gigot. The first use cases are mainly for object detection and recognition. However, research in neural networks is focussing on these new transformer architectures and their applications. Expanded use cases for multi-image and fisheye cameras For multi-image cameras, again, the strategy is “less is more.” For example, if you need to build a multi-imager with four 4K sensors, then, in essence, you need to have four cameras in one. That means you need four imaging pipelines, four encoders, four AI engines, and four sets of CPUs to run the higher-level software and streaming. Of course, for cost, size, and power reasons, it would be extremely inefficient to have four SoCs to do all this processing. Therefore, the latest SoCs for security need to integrate four times the performance of the last generation’s single-imager 4K cameras, in order to process four sensors on a single SoC with all the associated AI algorithms. And they need to do this within a reasonable size and power budget. The challenge is very similar for fisheye cameras, where the SoC needs to be able to accept very high-resolution sensors (i.e., 12MP, 16MP and higher), in order to be able to maintain high resolution after de-warping. Additionally, that same SoC must create all the virtual views needed to make one fisheye camera look like multiple physical cameras, and it has to do all of this while running the AI algorithms on every one of those virtual streams at high resolution. The power of ‘sensor fusion’ Sensor fusion is the ability to process multiple sensor types at the same time and correlate all that information Sensor fusion is the ability to process multiple sensor types at the same time (e.g., visual, radar, thermal and time of flight) and correlate all that information. Performing sensor fusion provides an understanding of the world that is greater than the information that could be obtained from any one sensor type in isolation. In terms of chip design, this means that SoCs must be able to interface with, and natively process, inputs from multiple sensor types.  Additionally, they must have the AI and CPU performance required to do either object-level fusion (i.e., matching the different objects identified through the different sensors), or even deep-level fusion. This deep fusion takes the raw data from each sensor and runs AI on that unprocessed data. The result is machine-level insights that are richer than those provided by systems that must first go through an intermediate object representation. In other words, deep fusion eliminates the information loss that comes from preprocessing each individual sensor’s data before fusing it with the data from other sensors, which is what happens in object-level fusion. Better image quality AI can be trained to dramatically improve the quality of images captured by camera sensors in low-light conditions, as well as high dynamic range (HDR) scenes with widely contrasting dark and light areas. Typical image sensors are very noisy at night, and AI algorithms can be trained to perform excellently at removing this noise to provide a clear colour picture—even down to 0.1 lux or below. This is called neural network-based image signal processing, or AISP for short. AI can be trained to perform all these functions with much better results than traditional video methods Achieving high image quality under difficult lighting conditions is always a balance among removing noise, not introducing excessive motion blur, and recovering colours. AI can be trained to perform all these functions with much better results than traditional video processing methods can achieve. A key point for video security is that these types of AI algorithms do not “create” data, they just remove noise and clean up the signal. This process allows AI to provide clearer video, even in challenging lighting conditions. The results are better footage for the humans monitoring video security systems, as well as better input for the AI algorithms analysing those systems, particularly at night and under high dynamic range conditions. A typical example would be a camera that needs to switch to night mode (black and white) when the environmental light falls below a certain lux level. By applying these specially trained AI algorithms, that same camera would be able to stay in colour mode and at full frame rate--even at night. This has many advantages, including the ability to see much farther than a typical external illuminator would normally allow, and reduced power consumption. ‘Straight to cloud’ architecture For the cameras themselves, going to the cloud or to a video management system (VMS) might seem like it doesn’t matter, as this is all just streaming video. However, the reality is more complex; especially for cameras going directly to the cloud. When cameras stream to the cloud, there is usually a mix of local, on-camera storage and streaming, in order to save on bandwidth and cloud storage costs. To accomplish this hybrid approach, multiple video-encoding qualities/resolutions are being produced and sent to different places at the same time; and the camera’s AI algorithms are constantly running to optimise bitrates and orchestrate those different video streams. The ability to support all these different streams, in parallel, and to encode them at the lowest bitrate possible, is usually guided by AI algorithms that are constantly analyzing the video feeds. These are just some of the key components needed to accommodate this “straight to cloud” architecture. Keeping cybersecurity top-of-mind Ambarella’s SoCs always implement the latest security mechanisms, both hardware and software Ambarella’s SoCs always implement the latest security mechanisms, both in hardware and software. They accomplish this through a mix of well-known security features, such as ARM trust zones and encryption algorithms, and also by adding another layer of proprietary mechanisms with things like dynamic random access memory (DRAM) scrambling and key management policies.  “We take these measures because cybersecurity is of utmost importance when you design an SoC targeted to go into millions of security cameras across the globe,” says Gigot. ‘Eyes of the world’ – and more brains Cameras are “the eyes of the world,” and visual sensors provide the largest portion of that information, by far, compared to other types of sensors. With AI, most security cameras now have a brain behind those eyes. As such, security cameras have the ability to morph from just a reactive and security-focused apparatus to a global sensing infrastructure that can do everything from regulating the AC in offices based on occupancy, to detecting forest fires before anyone sees them, to following weather and world events. AI is the essential ingredient for the innovation that is bringing all those new applications to life, and hopefully leading to a safer and better world.

Casinos offer several attractive applications for LiDAR, including security and business intelligence. Using laser sensors, the technology can replace the use of surveillance cameras. For casino security, LiDAR can track player movement and provides complete coverage and accuracy that have not been achievable by surveillance cameras. Massive coverage areas can save on costs of sensor deployment versus other technologies. LiDAR and its applications LiDAR is a method for determining ranges by targeting an object with a laser and measuring the time for the reflected light to return to the receiver. LiDAR sensors emit pulsed light waves into a surrounding environment, and the pulses bounce off surrounding objects and return to the sensor. The sensor uses the time it took for each pulse to return to the sensor to calculate the distance it travelled. LiDAR is commonly used in markets such as robotics, terrestrial mapping, autonomous vehicles, and Industrial IoT (Internet of Things). Today, casinos offer a lucrative emerging market for technology. LiDAR tracking enables casino operators to understand the guest path, journey, queue time, count Crowd management LiDAR can contribute to a casino’s guest experience by counting people at doors or in sections of the gaming floor to provide intelligence about crowd size to track occupancy. LiDAR tracking enables casino operators to understand the guest path, journey, queue time, count, and other statistical information by comparing previous time frames to current occupancy levels. This approach allows them to understand digital media advertisement and experience placement. Aid in advertisement “Inside a casino, sensors are deployed like surveillance cameras,” says Gerald Becker, VP of Market Development & Alliances, Quanergy. “But instead of security, they are used to provide anonymous tracking of all people walking through the gaming floor. We can get centimetre-level accuracy of location, direction, and speed of the guests. With this data, we can access the guest journey from the path, dwell count, and several other analytics that provides intelligence to operations and marketing to make better decisions on product placement or advertisement.” Quanergy Quanergy is a U.S.-based company that manufactures its hardware in the USA and develops its 3D perception software in-house. Quanergy has various integrations to third-party technology platforms such as video management systems (VMSs) in security and analytics for operational and business intelligence. Perimeter security Sensors can be mounted to a hotel to monitor for potential objects being thrown off the hotel LiDAR is deployed in both exterior and interior applications. For the exterior of a casino or resort, sensors can be mounted to a hotel to monitor for potential objects being thrown off the hotel, or people in areas where they should not be. For example, they can sense and prevent entrance to rooftops or private areas that are not open to the public. Some clients install sensors throughout the perimeter of private property to safeguard executives and/or a VIP’s place of residence. Flow tracking and queuing capabilities Tracking crowd size can initiate digital signage or other digital experiences throughout the property to route guests to other destinations at the property. It can also help with queue analysis at the reservation/check-in desk or other areas where guests line up to tell operations to open another line to maintain the flow of guests passing.  Flow tracking and queuing capabilities help casino operators to understand which games groups of customers frequent and allow for the optimisation of customer routing for increased interaction and playtime on the casino floor, quickly impacting the financial performance and return of the casino. No privacy concerns  LiDAR provides a point cloud; its millions of little points in a 3D space create the silhouettes of moving or fixed objects The main hurdle right now is market adoption. LiDAR is an emerging technology that is not so widely known for these new use cases, says Becker. “It will take a little bit of time to educate the market on the vast capabilities that can now be realised in 3D beyond traditional IoT sensors that are available now,” he comments. One benefit of LiDAR is that it poses no risk of personally identifiable information (PII) and therefore no privacy concerns. No PII is captured with the technology. Cameras can capture images and transmit them over the network to other applications. However, LiDAR provides a point cloud; its millions of little points in a 3D space create the silhouettes of moving or fixed objects. IoT security strategy There is a lot of interest from surveillance and security to include marketing and operations, says Becker. “LiDAR will become a part of the IoT security strategy for countless casinos soon. It will be common practice to see LiDAR sensors deployed to augment existing security systems and provide more coverage.” Also, the intelligence gained with the accuracy of tracking guests anonymously provides peace of mind to the visitors that they are not being singled out or uniquely tracked but provides valuable data to the casinos that they have not been able to capture before. “This will help them maximise their operations and strategy for years to come,” says Becker.

The cloud is here to stay. Its resilience and ability to connect the world during during the COVID-19 pandemic has proved its worth, even to the uninitiated who have now witnessed first-hand the value of connected systems. Video and access control as a service provides a flexible and fluid security and business solution to meet the demands of a rapidly evolving industry, where the changing threat landscape means investing in the cloud is an investment towards success. This article will look back at our articles in 2020 about the growing popularity of cloud solutions for physical security, with links to the original content. Product offering While most people agree on the definition of “cloud,” there are several points about the terminology that may require clarification. Private cloud or public cloud? VSaaS or unlimited storage for video? Beyond the basics, the terms become foggy, reflecting a variety of notions about how cloud services fit into the broader physical security marketplace. As cloud usage becomes more popular, it’s important that marketers be precise in their terminology, and that integrators and end users be diligent in understanding the specifics of available product offerings. Different meanings “The cloud has many different possible connotations, depending on the context,” says Yu Hao Lin of Rasilient Systems, one of our Expert Roundtable panelists. For example, corporate CIOs will more likely understand the cloud to be a private cloud platform. As such, the public cloud is a ubiquitous term while the private cloud is more specified. Cloud system security Security of cloud systems is an ongoing discussion in the industry, especially how cloud system cybersecurity compares to that of on-premise systems. Our Expert Panel Roundtable weighed in on this question. “While both kinds of security systems serve their purpose, it can be argued that the streamlined updates that are commonplace with cloud-based solutions may put them at more of an advantage when it comes to data security,” says panelist Eric Widlitz of Vanderbilt Industries. “Also, most reputable cloud-based solutions are running in secured data centers by companies such as Google, Microsoft or Amazon, so you also get to take advantage of all the security layers they have protecting your data.” Hybrid cloud video security solution A growing list of cloud players reinforces the importance of the cloud in the future of physical security There are several relatively new companies pushing cloud in a big way. Verkada is fast-growing company currently currently focusing to deliver an all-in-one hybrid cloud video security solution powered by edge processing inside the camera. The growing list of cloud players reinforces the importance of the cloud in the future of physical security. Combining AI and cloud video One company investing in the cloud is Eagle Eye Networks, which has raised $40 million of Series E funding from venture capital firm Accel to finance the realisation of their vision to combine AI and cloud video. The money will allow Eagle Eye to continue its steep growth curve and leverage AI on its true cloud platform to reshape video surveillance. “The investment will make video surveillance smarter and safer for end-users,” says Ken Francis, President. Eagle Eye offers an application programming interface (API) to enable the integration of best-in-breed third-party AI and analytics systems to leverage the video. Eagle Eye is also investing in its own AI development and hiring additional development and customer service personnel. Hirsch Velocity Cirrus and MobilisID Identiv introduced the Hirsch Velocity Cirrus cloud-based Access Control as a Service (ACaaS) solution and MobilisID smart mobile physical access control solution. Hirsch Velocity Cirrus is an optimal solution for both end-users and integrators, with lower upfront costs, reduced maintenance, enhanced portability, and the future-proof assurance of automatic security updates and feature sets.  MobilisID is a smart mobile physical access control solution that uses Bluetooth and capacitive technologies to allow frictionless access to a controlled environment without the need to present a credential. Advantages and disadvantages Advantages of cloud-based physical security technologies are many, when supporting staff  The advantages of cloud-based physical security technologies are many, and have wide-ranging applications for all areas of the transport sector; across stations, transport hubs and vehicles. When used to support staff and complement existing processes, such systems can prove invaluable for transport professionals in helping to create a safer working environment, promoting confidence among personnel and passengers, and assuring passengers who are fearful about the current pandemic that all possible precautions are being taken during their journey. 5G supporting cloud-based applications 5G is the first communication environment that is cloud-native. As such, such, 5G networks will support cloud-based applications in a way that 4G, 3G and 2G can’t support. For instance, sensors (e.g. in a manufacturing plant) often have small internal storage and rely on synced devices (e.g. gateways) to interact with the cloud. Soon, these sensors will be able to work more efficiently, interacting with the cloud via the ultra-low latency and the edge computing capabilities supported by 5G networks. Increasing use of IoT Unlike current IoT services that make performance trade-offs to get the best from these existing wireless technologies, 5G networks will be designed to bring the high levels of performance needed for the increasing use of IoT. It will enable a perceived fully ubiquitous connected world, with the boosted capacity offered by 5G networks transferring exponentially more data at a much quicker rate.

HID, the worldwide pioneer in trusted identity solutions, announces that Royal Jersey Laundry has introduced a new tracking feature of HID’s linen management platform at each of its 5-star hotel customer sites to guarantee that drivers drop off and collect precise linen stock and that costly errors are avoided. Linen tracking This new feature replaces a paper-based system used by drivers for the management of cages filled with clean/soiled linen delivered/collected at customer sites. It provides detailed end-to-end tracking of linen cages across multiple customer locations throughout the whole cycle of washing, packing, delivery, and collection, a complex process given that 550,000 pieces are laundered each week for numerous clients. Royal Jersey Laundry Royal Jersey Laundry works with most five-star hotels in London including The Dorchester, The Carlton Tower Jumerah Founded in 1915, Royal Jersey Laundry is one of the few cleaners servicing the luxury hotel sector. Based in a 25,000 square-foot purpose-built facility in Dagenham, rebuilt in 2021 for £15 million after a fire, it works with most five-star hotels in London including The Dorchester, The Carlton Tower Jumerah, The Peninsula London, and The Ritz. Need for constant communication Supporting the five-star segment is demanding given the constant communication required between the hotel and laundry, exacting standards, and the quantity and range of items to be laundered. This includes duvets, sheets, towels, and bath robes along with smaller items such as foot mats, drink coasters, shaving towels, and dry cleaning for guests themselves. Royal Jersey Laundry operates 24/7, employs 150 staff members, and washes 40 tons of linen per day.  Maintaining laundering schedule Five-star hotels prefer to use linen they own with five sets kept of everything, allowing them to maintain a schedule  In contrast with budget and mid-level hotels, five-star hotels prefer to use linen they own with five sets kept of everything, allowing them to maintain a rigorous laundering schedule and ensure guests always receive fresh, cleaned linens. “An average 300-bed hotel will have around 30,000 items of linen which will cost around £250,000,” says James Lincoln, Royal Jersey Laundry’s managing director. “The volume of linen is so high and it’s always moving such that accurate inventory control was a major challenge verging on the impossible.” HID cloud-based RFID linen management system Before the HID cloud-based RFID linen management system, everything was done manually. Laundry staff would check items off ironing/folding machines, a wholly error-prone process, and log the quantities on pieces of paper. The operational overhead for the laundry was exacerbated as the various linen items from the different hotels had to be kept separate, too. “Linen is everywhere: on beds, in cupboards, in transit, and at the laundry, yet no one had full insight into stock levels and, when things went missing which often happened, typically we’d get blamed,” says Lincoln. Real-time linen inventory management LinTRAK tags are sewn into linen items by laundry staff or linen manufacturers during the production process To address these problems, Royal Jersey Laundry installed a real-time linen inventory management system from HID combining LinTRAK® RFID tags, a full set of RFID equipment including table-top and conveyor-belt scanners, one RFID portal and one cabin scanning unit, and cloud-based Acuity software.  The discrete LinTRAK tags are sewn into linen items by laundry staff or linen manufacturers during the production process. Some hotels also use LinTRAK tags to manage staff uniforms and restaurant linens such as napkins and tablecloths. HID LinTRAK textile tags Around 40% of Royal Jersey Laundry hotel customers have transitioned to the HID linen management solution and connect via Acuity’s web portal. Once cleaned, the linen is packed into cages, and scanned in seconds through HID’s RFID cabin station. Items are automatically counted, with delivery notes generated including billing information. HID’s Acuity software integrates with the laundry’s Sage accounting software to generate invoices. Benefits of textile tags The implementation of HID LinTRAK textile tags, RFID stations, and the Acuity software platform has radically changed how Royal Jersey Laundry operates, delivering a range of benefits: Fast Return on Investment: Since the installation of the HID equipment in 2019, the system has already paid for itself given the efficiency and productivity gains. Better use of people resources: Laundry and housekeeping staff no longer waste time on dull and resource-intensive activities like manually counting linen. They have been redeployed to more productive work, generating 10-20% savings in labor costs. Better visibility of stock levels: As hotels know exactly the location and quantity of linen, they are better able to cater to peak demand, reducing linen expenditures by up to 30%. Improved responsiveness and customer satisfaction: Access to in-depth data generated by the Acuity platform means the laundry can quickly answer customer queries. “We give hotels complete transparency about where their linen is in the cleaning and delivery cycle. There are just no grey areas anymore,” says Lincoln. Increased security of expensive linen assets: While theft of linen at five-star hotels is rare, it does happen. RFID tagging enables better monitoring of expensive bedding and towel investments. Enhanced reliability and productivity: Operations are more efficient as RFID-enabled items can never be lost or misplaced. Furthermore, digital scanning results in faster processing of items. “We’re effectively two businesses: the laundry itself and a logistics operation. We run a mixed fleet of lorries and electric vans which nip in and out of London three times a day picking up and delivering garments for hotel customers using us for guest work,” adds Lincoln.

The wellness resort situated in the Pune district offers restorative treatments including revitalising yoga therapies, naturopathy, and Ayurveda. Embracing a holistic approach, they seamlessly blend traditional methods such as acupressure, acupuncture, and physiotherapy with alternative therapies like bird watching, star gazing, and animal-assisted therapy. This unique fusion of rejuvenating treatments harnesses the power of nature to facilitate a radical transformation towards a beautiful life and optimal health. Challenges The resort encompasses various facilities like a hotel, administrative office, school, factory, and security office across a sprawling 68-acre site. Their existing consultant recommended PBX systems of the different brands along with digital handsets, that challenged the possibility of investment optimisation. Also, they were hesitant to abandon their current fiber network.   To elaborate on their challenges:  Adoption of modern communication with existing Infrastructure: Their investment in existing infrastructure needed protection, and a provision had to be made to modernise the communication using existing infrastructure.  Managing different protocols: Interface with existing and different telecom networks requires managing different protocols, which can be cumbersome, time, and energy-consuming.  Requirement of modern phone features: They required advanced features like Abbreviated Dialing, Call Pick Up, and Internal Call Restriction, to become efficient in day-to-day operations.  Stipulated Time-frame: The inauguration date of the establishment was already made public and thus the task had to be completed within a stipulated time frame. Solution This included the Matrix range of IP-PBX, VoIP - FXO - FXS, and VoIP - PRI Gateways Matrix Comsec in partnership with SMB Automation analysed the challenges of communications and crafted a solution that was the best fit. The solution offered was based on the prelude of utilising existing infrastructure and amalgamation of Matrix Telecom Solutions within a stipulated time frame. This included the Matrix range of IP-PBX, VoIP - FXO - FXS, and VoIP - PRI Gateways that optimised the feasibility of communication and helped the firm become more efficient. The solution includes:  The IP-PBX included ETERNITY GENX12SAC. This enabled them up to 240 Analog users with 64 CO Ports. Additionally, third-party PMS Integration with ETERNITY GENX12SAC was made possible.  The VoIP - FXO - FXS Gateway included SETU VFX808, which enabled them a smooth transition to modern communication while maintaining existing infrastructure through features like 9 SIP accounts, peer-to-peer and proxy calling between distant locations, etc.  The VOIP-PRI gateways included SETU VTEP, which comes with features of 125 SIP Trunks and up to 60 simultaneous calls. A third-party PBX was integrated with the gateway.  The IP phones included SPARSH VP510E and SPARSH VP210. This came with features like an LCD Graphical display, Context-sensitive keys, Built-in 16 DSS Keys, Polyphonic ring tune, and much more. Results All the properties were brought to work on a single communication platform and proved to be beneficial The solution so implemented enabled them to reap the benefits of modern communication while also enabling them to make the best out of the existing infrastructure. Additionally, all the properties were brought to work on a single communication platform and proved to be beneficial in more than one way. The Hybrid IP-PBX enabled them to universal Network Connectivity through PSTN, GSM, and VoIP connectivity, LDAP Client Support to centralise and ease phonebook management, Logical Partitioning that prevents the conduct of any legal offenses related to Telecom regulations, and much more.  The VoIP - FXO - FXS Gateway enabled them, VoIP access to traditional PBX, Multi-site connectivity with centralised telecom management, Next-generation conveyance facilities like call detail records of up to 2000 calls, Secure communication bridging with VoIP security over SRTP/TLS encryption, etc. The VOIP-PRI gateway, SETU VTEP, provided much-needed Least-cost routing ensuring that the call is always placed on the most appropriate network resulting in the optimisation of the feasibility of calls.  The IP desk phones helped provide advanced features like Call Pick up, Call Forward, Call Waiting, and Call Transfer along with an Intuitive interface, that enabled employees to become efficient while simultaneously, enhancing user experience.

Alarming increases in vehicle thefts, unsolved traffic collisions, and stolen cargo in the Mexican State of Tlaxcala, motivated the Executive Commission of the State Public Security System (CESESP) to expand and upgrade its video security system. To counter the rise in crime, the CESESP sought a flexible, scalable, open-platform video management system (VMS) that could seamlessly incorporate existing cameras as well as over 800 new cameras and edge devices from a range of hardware and software providers.  Tlaxcala Located in East-Central Mexico, Tlaxcala is one of 32 states within the Federal Entities of Mexico. With a population of approximately 1,343,000, based on the 2020 census, Tlaxcala is the smallest yet one of the most densely populated states in Mexico.  The CESESP of Tlaxcala is tasked with safeguarding residents across the state's 60 municipalities. C4 centre C4 centre has multiple teams of six security professionals who monitor the system around the clock At the core of all security operations, including the 911 emergency response and 089 confidential tip line, is the CESESP's Control, Command, Communications, and Computing centre (C4). The state’s C4 centre has multiple teams of six security professionals who monitor the system around the clock on a large, 24-screen video wall. The C4 also houses the system’s HP and Lenovo servers.  Flexibility, scalability, and budget “Flexibility, scalability, and strictly adhering to the budget were top requirements for this critical, state-wide project,” said Maximino Hernández Pulido, Executive Commissioner of the State Public Security System. “We considered a variety of proposals and providers, but we ultimately followed the advice of our integrator, Digital Information Systems, and selected XProtect Corporate from Milestone Systems.”  XProtect Corporate The new system includes cameras from Hanwha Vision, Bosch Security and Safety Systems, Hikvision, and Pelco The new system includes cameras from Hanwha Vision, Bosch Security and Safety Systems, Hikvision, and Pelco, all integrated within the system and managed by XProtect Corporate VMS from Milestone Systems. The system is also fully integrated with the BriefCam Video Analytics Platform, delivering video intelligence for system managers to identify, monitor, investigate, and visualise incidents plus video data to make smarter decisions.   Efficient and cost-effective integration “Because state officials rely on their video system 24/7, the update needed to be gradual with no downtime. As new cameras were integrated into the Milestone platform, the previous system slowly disappeared,” said Isaac Sánchez Morales, an engineer at Digital Information Systems (SDI), an integrating company. “The XProtect Corporate open platform VMS allowed us to leverage our existing cameras and servers, integrate new equipment and devices, making the process very efficient and cost-effective, and we never had a gap in service.”  Data-driven video for fast response times  BriefCam video analytics technology The solution detects, identifies, and classifies video metadata to drive more efficient investigations The BriefCam video analytics technology seamlessly integrates into Milestone’s XProtect Smart Client. The solution detects, identifies, and classifies video metadata to drive more efficient investigations and business decisions, such as finding missing persons, investigating the vandalism, theft, assaults, accidents, injuries, or acts of violence, as well as extracting and analysing through heatmaps, dashboards, and visualisations. The analytics have proven beneficial in accelerating investigations, attaining situational awareness, and optimising operational intelligence for enhanced video search, alerting, and data visualisation.  Real-time alerts, situational awareness “We installed the BriefCam Insights and Investigator products, and regularly use the platform’s RESPOND and RESEARCH capabilities. One of the advantages of all these XProtect-integrated analytics is that operators do not have to open additional windows or enter new credentials to access them,” said Sánchez. “With this integration of technologies, operators can trigger real-time alerts based on complex object classifications and filter combinations to increase situational awareness meaning authorities can react to events as they unfold.”  Proactive policing with LPR With the BriefCam RESPOND solution, object characteristics and licence plate recognition tools can be used" Sánchez added, "With the BriefCam RESPOND solution, object characteristics such as a vehicle, person, or animal, and licence plate recognition tools can be used to trigger rule-based alerts." "These tools can help overcome the challenges of urban video surveillance and drive proactive policing in Tlaxcala."  Video technologies reduce state crime rates  Following the comprehensive expansion of the security infrastructure, statistics from the Executive Secretariat of the National Public Security Systems revealed Tlaxcala boasted the lowest crime rate nationwide. With the modernised system in place, officials documented a 93% reduction in pilfered freight from transport companies. Similarly, vehicle theft declined by 22.5%.  A cost-efficient and flexible way Milestone Interconnect provides a cost-efficient and flexible way to gain central surveillance According to Sánchez and the SDI team, it is expected that each municipality within the territory will soon have its own locally focused VMS. With the use of Milestone Interconnect, all the municipality subsystems will integrate directly with the state-wide platform. Milestone Interconnect provides a cost-efficient and flexible way to gain central surveillance of multiple sites spread across a region.  C4 video surveillance operation “The integrated solution delivered through Milestone is a robust, efficient, and secure system that provides all the necessary tools for the C4 video surveillance operation,” added Executive Commissioner Hernández-Pulido. “In addition, the excellent technical and post-sales support from Milestone and SDI has led us to meet the system and performance goals we set for ourselves.”

Athena Security’s Concealed Weapons Detection System was selected by Champions Club Texas to protect patrons, members and staff at a first-of-its-kind hospitality destination in Houston that features a full-service hotel, lounge and bar with Southern-inspired cuisine and private-membership poker. Located in Houston’s expanding Westchase community, Champions Club Texas is celebrating its grand opening as a destination offering something for everyone, from business travellers seeking comfortable accommodations with well-appointed amenities to locals looking for a unique night out. Weapons detection system Athena's Concealed Weapons Detection System (WDS)/Walk Through Metal Detector is engineered to detect a wide range of mass casualty threats like handguns, shotguns, and rifles without requiring individuals to stop as they pass through the detector. There is no need to have individuals remove phones, wallets, or other extraneous items from their pockets due to the proprietary multiple-sensor detection method. The system adheres to Federal Standards while allowing both auditory and visual alert options, as seen in the best practices of Homeland Security for WDS. The concealed weapons detection system is designed to scan walking at an average speed of one person per second. Unintimidating approach Athena Security is a solution that detects weapons upon entry and is one of the many layers of security “At Champions we are raising the bar in hospitality and gaming, and that includes ensuring the most comfortable and safe atmosphere for our valued customers,” said Trent Touchstone, Director of Security, Champions Club Texas. “Athena Security is a solution that detects weapons upon entry and is one of the many layers of security protocols in place at Champions that improves operational efficiency of our security team as a workforce multiplier.” Athena Security’s low profile, unintimidating approach is a welcome differentiator from historic metal detector tech by eliminating the need to check cell phones and keys, allowing for a better flow into the venue. Modest-full time security team Advanced analytics and management protocols allow for deep visibility and flexibility to maintain staffing levels providing the highest level of safety. Touchstone, a 28-year veteran of the United States Marshals Service Chief with a long history of threat analysis, notes that given the hotel and membership club will require 24/7 attention with a modest-full time security team, he appreciates Athena Security’s ability to provide a feature-rich entryway security experience with the ability to automate and accomplish so much remotely.

Hotel Flint in Dornbirn, Austria, is a new hotel that combines the best of contemporary and traditional hospitality. An intelligent access solution In renovating the 19th-century Villa Weiss, and extending it with a 21st-century structure, developers sought an intelligent access solution that would both look good and help hotel staff manage the site and provide guest services more effectively. They also needed flexible system administration to keep them in control even remotely which would future-proof door security and services at this landmark hotel. The Flint chose ASSA ABLOY's TESA  These electronic door devices help Flint to offer their guests an up-to-date hotel experience Wireless Online access management system with 80 i-minimal electromechanical door locks, wall readers, and fire-certified i-max locks. This complete, future-proof technology solution is equally suited to a historic building as to a contemporary structure. These electronic door devices help Flint to offer their guests an up-to-date hotel experience, including self-service check-in and accessing their rooms by smartphone.  TESA i-minimal lock's features ASSA ABLOY’s TESA i-minimal lock: low-profile aesthetics meets robust security The Flint’s guest rooms, spa, and other interior doors are secured with i-minimal Wireless mortise locks. The i-minimal is a robust, battery-powered electromechanical door lock that works almost completely out of sight. This minimalist aesthetic footprint works subtly within both traditional and modern interiors. Alongside i-minimal, wall readers for the entrance and panic doors, and the i-max lock for fire-certified doors, were also installed. An i-minimal’s electronics and mechanical components are embedded within the door leaf, so only the reader module on one side, and a privacy button on the other, are visible. It accommodates multiple DIN handle designs to blend with every interior.  Design and online capabilities i-minimal help streamline hotel management tasks: lock sensors, alert staff, if a door is left open “The major advantages of the TESA access solution are its design and online capabilities,” says Ing. Koch Wolfgang, Managing Director of Schlüssel Koch, the hotel security specialist. “We are already prepared for the future.”  The i-minimal helps streamline hotel management tasks: lock sensors alert staff if a door is left open, for example. From the TESA Wireless Online interface, they can remotely unlock a room. System management software “Reception can directly communicate with the door, receiving feedback such as whether the guest is in their room or prefers not to be disturbed,” he adds. “Battery status notifications are transmitted directly to the technical team, so we can be proactive.” System management software integrates with the hotel’s self-service kiosks: guests will check in from home, enter the hotel with a PIN, and receive their keycard at the kiosk.

Custom Consoles announces the completion of a control room desk for Opem Security, a pioneering provider of security systems and services. Located at Opem’s headquarters in Milton Keynes, the desk will form part of the round-the-clock monitoring support Opem performs for clients in many locations.  Custom Consoles’ experience “We were looking for a robust and ergonomically well-designed desk that would allow our staff to work comfortably and efficiently,” comments Opem Founder and Managing Director, Jason Pelham. Custom Consoles’ experience and industry background are evident in the styling" He adds, “SteelBase gave us the freedom to specify exactly what we had in mind from a standard range of structural components, including integral accommodation for our computer equipment and video monitor displays. Custom Consoles’ experience and industry background are evident in the styling and build quality. They can also be seen in the attention to detail such as cable management with easy access during initial installation and throughout the desk’s lifetime. Our operators also appreciate being able to position the horizontal and vertical angle of the monitor screens to suit their preferred viewing angle, each screen being mounted on an individually adjustable mounting arm.” SteelBase installations “This is the most recent of many SteelBase installations we have produced for clients in the security, aviation and industrial process control sectors,” said Custom Consoles Sales Manager, Gary Fuller. He adds, “Working alongside Opem, we designed a 5 metre wide curved unit comprising seven bays. Each bay has its own front and rear doors and provides vented space for a computer as well as accommodation for up to 6U of rack-mounted technical equipment. The desktop is 1.2 metres in front-to-back depth and incorporates a continuous cable tray running the entire desk width, protected by an easily removable flush-fitting cover panel. Mounting points for data and power sockets are provided in each PC compartment." Cable management SteelBase takes its name from the high-strength steel base frames that form its structural core A structured desking system offering a hard-wearing and ergonomic solution for control room consoles, SteelBase takes its name from the high-strength steel base frames that form its structural core.  Desks and related fittings such as equipment pods and side units can be specified and combined from a range of standard powder-coated steel base frames. Cable management is provided throughout the console with access to equipment via hinged removable doors to both front and rear. SteelBase furniture Predrilled monitor arm mounting points are positioned at the rear upper edge of each bay. Careful attention has been paid to styling. SteelBase desktops are available in a choice of 120 cm (standard) or 100 cm (SteelBase Lite) front-to-back sizes with a choice of hard-wearing Marmoleum or laminate work surfaces. All elements of SteelBase are guaranteed against component failure for five years of normal use. SteelBase furniture is designed to meet or exceed the requirements of ISO9241-5, EN527-1, 2 and 3, and BS EN ISO11064.

Headlines of violence in our schools are a reminder of the need to keep educational institutions safe. In fact, if there is a positive aspect to the constant bombardment of headlines, it is that it keeps our attention perpetually focused on how to improve school security. But what is the role of physical security systems? As the new school year begins, we asked this week’s Expert Panel Roundtable: Are schools safer because of physical security systems? Why or why not? 

As physical security technologies become more complex, it is incumbent on the dealer/integrator to have the skills and expertise needed to ensure that a system operates smoothly. The value of integrators increasingly rests on the skill sets they bring to bear when installing a system. If the skills are missing, there is a problem. We asked this week’s Expert Panel Roundtable: What missing skills among security integrators can cause problems for customers? 

Driving the smart homes market is the convenience of simple technology solutions. Almost every home now has a “smart speaker” that makes it easier than ever for homeowners to interface and control their technology. But where does security fit into the new landscape of smart home systems? We asked this week’s Expert Panel Roundtable: What’s new in smart homes and residential security systems?