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Allied Telesis, a global pioneer in connectivity solutions and intelligent networking tools, announces a strategic technology collaboration with Hanwha Vision America. Allied Telesis is integrating with Hanwha Vision America’s Video Management Software (VMS) plug-in, creating a complete solution for physical security and simplifying network and IP camera management for security applications. Secure and scalable surveillance This partnership combines the expertise of Allied Telesis in secure networking infrastructure with Hanwha Vision America’s cutting-edge video surveillance technology, enabling organisations to deploy highly secure and scalable surveillance systems. The collaboration will focus on integrating Hanwha Vision America’s Wisenet cameras with Allied Telesis industry-pioneering network switches and management software, providing customers with seamless interoperability and simplified management of their security infrastructure. Key highlights of the strategic alliance Interoperability Enhanced Security Scalability Simplified Management Reliable physical security solutions Commenting on the alliance, Rahul Gupta, CTO at Allied Telesis, said, “We are excited to partner with Hanwha Vision America to deliver integrated security solutions that combine the strengths of both companies." He adds, "By leveraging the secure network expertise of Allied Telesis and Hanwha Vision America's innovative surveillance technology, we can provide customers with reliable, scalable, and secure physical security solutions.” Best-in-class surveillance solutions Similarly, Tom Cook, Executive Vice President of Sales & Operations, North America at Hanwha Vision America, added, “This alliance with Allied Telesis underscores our commitment to offering customers best-in-class surveillance solutions that not only deliver exceptional performance, but also ensure the highest levels of security." He adds, "By working together, we can address the evolving security challenges facing organisations and empower them to protect their assets effectively.”

Comelit-PAC is exhibiting at The Security Event 2024 to launch a host of innovative new products, including integrated biometric access control with CCTV, video door entry, and fire safety. On stand 5/F60, Comelit-PAC will debut its brand new video monitors, designed to enable installers to install or upgrade door entry systems, quickly and efficiently using NFC communications and the MyComelit app. Housing Central Visitors will also be among the first to experience Housing Central, a cloud-based platform designed as a secure and user-friendly way to manage door entry and access control. Included on the stand, will be a first glimpse of the impressive integration between Idemia and PAC to present the latest access control technology with biometric and facial recognition capability. LogiFire addressable fire safety system Comelit-PAC will be unveiling additions to the LogiFire addressable fire safety system, including a wireless detection In fire safety, Comelit-PAC will be unveiling new additions to its hugely successful LogiFire addressable fire safety system, including a wireless detection series to accommodate the evolving needs and priorities of all building types.   Francesca Boeris, Comelit-PAC Managing Director, said “As the Security Event grows in prominence, we are proud of our founding partner status and continue to support the show as a chance to come together and launch our very latest innovations in security and fire safety." Video monitors Francesca Boeris adds, “We are particularly excited to present our new video monitors together with our ever-evolving integration capabilities, ensuring we are working with leading manufacturers, including Idemia to bring the latest security technology to our customers."  She continues, "With Housing Central, we are demonstrating our expertise with cloud-based platforms.  And our wireless fire safety shows how we have an opportunity to support complete requirements across every sector and building development.” Seamless interoperability Visitors can witness optimised monitoring capabilities, streamlined operations, and protection Comelit-PAC will be showing live demonstrations of its integration between PAC and Comelit CCTV systems, highlighting the seamless interoperability and advanced features that enhance security and surveillance functionalities. Visitors can witness optimised monitoring capabilities, streamlined operations, and comprehensive protection for diverse environments. FIRE2VIP system FIRE2VIP systems will be on display, standing as a unique product to the market, developed to integrate fire safety systems with IP door entry. It provides early notification of an evacuation event via the door entry monitor and push notification. Comelit-PAC’s team will be on hand to present the MyComelit app to enable users to check their Comelit security and fire products on a remote basis, making sure they are always connected and fully operational. Event notifications can be sent via email and/or SMS messaging. Relaxing, networking experience Francesca Boeris stated, “As a team, we are very much looking forward to The Security Event. While we will be launching an array of exciting technologies in security and fire safety, our real focus is creating a relaxing, networking experience on our stand."  She adds, "We want to embrace the chance to welcome guests to discuss bespoke project requirements and create opportunities for meaningful connections and conversations that shape the future of our industry.”  Comelit-PAC will be on stand 5/F60 at The Security Event 2024, from 30 April to 2 May 2024 at the NEC Birmingham.

When it comes to ensuring the security of the home, business, or any other property, high-end locksmiths in the UK play a crucial role. These professionals are experts in enhancing the security of the spaces and providing advanced solutions for the locksmithing needs.  KBO Fire & Security answers some key questions about high-end locksmiths in the UK and how they can find the best in the business. What do locksmiths change? Locksmiths are skilled in changing, repairing, and installing various types of locks.  Traditional Locks: This includes replacing or repairing traditional locks found on doors, windows, and cabinets. High-Security Locks: High-end locksmiths are experts in installing and maintaining high-security locks, providing an extra layer of protection for the property. Anti-Snap Locks: Anti-snap locks are designed to resist snapping attacks. High-end locksmiths can install these locks, making it difficult for burglars to break in. Can locksmiths open any door? A professional locksmith has the tools and knowledge to unlock them without causing damage Locksmiths are highly skilled at opening most types of doors and locks. Whether it’s a traditional lock, an electronic lock, or a high-security system, a professional locksmith has the tools and knowledge to unlock them without causing damage. However, it’s essential to provide proof of ownership or legal access when requesting such services to ensure security and legality. Can anti-snap locks be broken? While anti-snap locks are highly resistant to snapping attacks, no lock is entirely impervious to determined intruders. High-end locksmiths recommend combining anti-snap locks with other security measures to maximise protection. These locks significantly increase the time and effort required to break in, making them valuable to the security. How do I find a reputable locksmith? Finding a reputable locksmith is crucial to ensuring the security of the property. Here are some tips to help them locate a reliable, high-end locksmith: Verify the credentials: Ensure that the locksmith is licenced, insured, and certified by relevant industry bodies. Read the reviews properly: Look for customer reviews and testimonials to gauge the locksmith’s reputation. Ask for recommendations: Seek recommendations from friends, family, or colleagues who have used locksmith services. Check online directories: Utilise online directories like the KBO website for a list of certified locksmiths in the area. Request quotes: Obtain quotes from multiple locksmiths to compare services and costs. Verify their identification: Ensure the locksmith provides proper identification when they arrive at the location. KBO: Best residential locksmith service in the UK  KBO offers high-quality locksmith services to secure the home and protect the family. Lock installations normally include five-lever mortice deadlocks, which must comply with standard BS3621. KBO is a proud member of the Master Locksmiths Association (MLA), specialising in residential locksmith services.  In conclusion, high-end locksmiths are the partners in securing valuable assets. By choosing the right locksmith and the best security solutions, they can ensure peace of mind and safeguard the property against potential threats.

With shoplifting up, 21% in 2022, Peter Jackson, managing director of Jacksons Fencing explores how retail businesses can better protect their premises from opportunistic thieves. We think of shoplifting as people walking out of a store, pockets bulging with unpaid-for goods. However, in town centres and retail parks, the rear doors of shops and delivery areas can be an opportunity for theft on a much grander scale. Thefts and break-ins It’s not uncommon for thefts to be perpetrated from pallets or cages that have been unloaded off lorries and are waiting to be moved into the building. After-hours break-ins are a risk for all store owners, particularly over the festive season when a lot of high-value stock has been delivered to shops and supermarkets, ready for sale. Unfortunately, some retail locations can also attract anti-social behaviour. For instance, in Derby, an Aldi supermarket invested in security fencing to protect staff and deter groups from hanging around outside the store, leaving litter, and disturbing the peace. Addressing security compromise  At the time the additional fencing was seen as an “essential measure” to protect the community The supermarket chain said, “dangerous and disturbing” items were often found outside the store, including weapons and hypodermic needles. Aldi bosses said at the time that the additional fencing was seen as an “essential measure” to protect the community. At locations like this all over the country, if security is compromised, there can be disruption to business, property damage, and even harm to staff and customers. So how can physical security solutions such as fencing and gates help better protect retail establishments such as supermarkets and edge-of-town retail park shops, as we head into the festive season? Taking practical steps to stop theft and damage of retail property  Different levels of security will be required for different parts of a retail site. Start by establishing potential weak spots and ensure they’re protected. Identifying the areas most likely to be targeted allows for ‘target hardening’, where physical security gets ‘harder’ the closer to the target it gets. Perimeter security Effective perimeter security for these sites should be specified in line with the potential threats, the site itself, and its topography. One of the key challenges when establishing security fencing for retail sites is deterring intruders while making access easy for customers and staff. What’s needed is fencing that isn’t too austere in appearance, but does a good job of shielding external parts of the site from harm and intrusion. Sliding gates, noise-reducing barriers Measures should e taken to reduce noise pollution in surrounding areas, and control access during times Supermarkets, in particular, represent the end of the supply chain and need to be protected from theft. Measures should also be taken to reduce noise pollution in surrounding areas, and control access during times when the shop is closed to the general public, but delivery vehicles still need to be on the site. One solution is to install sliding gates and noise-reducing acoustic barriers around supermarket delivery areas. Timber fencing, traffic barrier Another challenge is minimising the attention drawn to a site with potentially high-value stock inside. Security fencing can sometimes make a site more of a target and attract unwanted attention. If the site is close to residential areas, it’s also important to avoid an imposing presence that may negatively impact its surroundings, and put people on edge. Adding timber fencing and a traffic barrier to car parks can make the site secure while still inviting shoppers while delaying any quick vehicle getaways in the event of shoplifting. Slowing traffic in car parks also helps to keep pedestrians safe. The importance of an integrated approach to security There is no single solution when it comes to securing a building, be it a shop, a factory, or a place of worship. Every situation must be considered individually, starting with a full risk assessment. We recommend an integrated approach to retail property security where appropriate. Along with a secure perimeter, this might also include effective lighting in shaded areas and at doors, gates, and shop windows, Perimeter Intrusion Detection Systems (PIDS), and well-placed CCTV. These measures can hinder entry and escape, or increase the chance of discovery and detection. Property assessment Commercial properties, including shops and supermarkets, have become increasingly vulnerable While domestic burglaries have become less attractive as many of our homes are occupied around the clock, commercial properties, including shops and supermarkets, have become increasingly more vulnerable. UK law enforcement teams are stretched to capacity. Therefore, it has never been so important for retail building owners and facilities managers to assess the properties they’re responsible for to ensure they’re protected effectively in the event of a burglary or criminal damage. Tested and certified products When specifying security products for retail sites, it is good practice to use products tested and certified to a security level. Every element should be tested and certified to risk-appropriate industry standards for a specific purpose and sourced from ISO 9001:2015 accredited manufacturers. Retail crime on the up Usdaw, the retail workers’ union, has reported that shoplifting is up 21% this year, citing the cost of living crisis as the main reason for the rise. While more help from the Government to support retail workers and the businesses shoplifters target is certainly needed, boosting practical security measures can go a long way to deterring these kinds of crimes in the first place. On-site security The right fencing, supported with CCTV, good lighting, and guarding, can dramatically improve security for a wide range of retail sites, from e-commerce warehouses right through to supermarkets, and everything in-between. With all sectors preparing to ride the rapids of recession in the coming year, improving on-site security is one surefire way to protect your business, and your people, from harm.

Cloud-based video surveillance as a service (VSaaS) is in a period of significant growth at present. In fact, the global VSaaS industry was valued at $2.2 billion in 2020 and is expected to reach $4.7 billion by 2025. Part of the reason for this growth is the increased adoption of the technology within shops, restaurants, and other retail settings. A cloud-based video management system can be valuable for businesses of all kinds, but those in the retail or restaurant industries are often able to reap the greatest rewards. Remote video surveillance After all, such a system allows for remote video surveillance, and can provide the ability to coordinate surveillance efforts across multiple locations. A cloud-based video management system can be valuable for businesses of all kinds However, the benefits do not end there, and it can be important for those in the retail industry to understand precisely why having cloud video surveillance in place is so important. In this article, we take a more detailed look at five of the most significant reasons why your retail business should invest in cloud CCTV. Manage multiple locations One of the biggest reasons why a growing number of retail companies are investing in cloud video surveillance is the opportunity it offers to more easily manage multiple locations at the same time. This is achieved through the use of a remote video surveillance system, allowing you to access data from anywhere. The cloud-based model provides business owners with the ability to access video footage and manage their video surveillance system using any compatible internet-enabled device. This is invaluable for businesses with multiple premises and means you can access all of the information you need from any of your sites, or even from home. Protect against fraud and theft Video surveillance can also protect you from thefts carried out by your own employees too Through the use of a high-quality cloud-based video management system, it is also possible to protect your retail or restaurant business from threats like fraud and theft. This is primarily achieved by providing video evidence of behaviour that occurs within your shop, restaurant, or warehouse. For example, the presence of CCTV cameras can help to deter opportunistic criminals, while the video footage captured can help to provide police and prosecutors with the evidence, they need to take action in the event that a theft does occur. Of course, video surveillance can also protect you from thefts carried out by your own employees too. An article written for Business.com highlights some of the main problems restaurant owners face in this area, including food theft, or employees stealing cash through short ringing, or false reports of dine and dashes. All of these actions can potentially be deterred or detected through the intelligent use of cloud video surveillance. Keep your employees safe While it is important to protect your business, you also need to keep your employees safe and cloud video surveillance can assist you in achieving this. When your staff know that your premises are being monitored, they are less likely to feel vulnerable, especially in quieter periods, with fewer staff on hand. Aside from dangers posed to staff from criminals, CCTV can also help to you enforce workplace safety rules Aside from dangers posed to staff from criminals, CCTV can also help to you enforce workplace safety rules. These could range from safety procedures that apply at all times, through to enforcing more specific behaviours, such as mask wearing and social distancing in the wake of the COVID-19 pandemic. With a remote video surveillance system, you can monitor your premises from anywhere, at all times. Protect your surveillance data With traditional video surveillance systems, there are several ways that data can be threatened, including physical damage to storage media, hard drive failures, and data being overwritten. All of this can cause significant problems if footage of a particular incident or timeframe is needed, but the footage can no longer be accessed. With cloud-based video surveillance, this becomes less of a problem, because data is securely stored in the cloud. Different service providers will have different policies on how long data is stored for, but issues like physical damage to storage devices and accidental overwrites can be eliminated entirely, resulting in improved data security. Benefit from low upfront costs By contrast, a cloud-based video management system offers much lower upfront costs Finally, another major reason why your retail or restaurant business needs to invest in cloud video surveillance is because it can be much more financially viable than using the more traditional on-premises approach. As an article for CIO.com explains, despite its value within the retail sector, historic adoption of video surveillance has not always been high and the upfront costs associated with on-premises solutions have played a role in this. In the past, video surveillance has required investment in cameras, software, storage devices, and more. By contrast, a cloud-based video management system offers much lower upfront costs, because businesses do not manage the system on-site. Experiencing significant growth Instead, cloud video surveillance services are generally sold using a subscription-style model, with the business paying a predictable amount every month or year. Cloud video surveillance is experiencing significant growth and those in the retail sector are contributing to this for a number of reasons, including the low upfront costs when compared to on-site solutions. Businesses can benefit from CCTV systems of this kind, because they help to keep staff safe and can protect against threats like theft and fraud. On top of this, remote access to surveillance data makes it easier to manage multiple locations at once, while data being stored in the cloud can help to keep it more secure as well.

In the era of the ‘Great Resignation’, it may seem counterintuitive to say that people will power business security in 2022. However, a convergence of challenges over the past few years has led to an undeniable trend in the security industry: With more technology comes the need for more people to monitor, analyse and leverage the data that technology produces. Always-on approach to security Since businesses were forced into lockdown two years ago, we’ve seen technology adoption accelerate at an unparalleled rate, as leaders navigate the new working world. In fact, according to survey data published in STANLEY Security’s 2022 Industry Trends Report, more than three in four businesses (78%) report rapidly adopting new technologies due to the pandemic. Cloud security technology is among the tech that has experienced high rates of adoption; 91% of businesses report that they have implemented cloud security technology – such as cloud video surveillance and cloud access control – and nearly half (48%) say that this was due to the pandemic. Importance of remote security solutions Many businesses learned that remote security solutions have become a necessity To gain greater oversight and visibility into their security operations, many businesses learned that remote security solutions have become a necessity, in order to help protect their people, property, and assets, especially when their facilities aren’t fully occupied. However, an ‘always-on’ approach to security isn’t just about implementing cloud technology, artificial intelligence (AI), machine learning, and the like. Security still remains a question of people, particularly when it comes to creating a healthier, safer, and more efficient environment for businesses. Making sense of the data With an influx of data coming from various security systems and sources, businesses have a clear opportunity to appoint an expert, in order to oversee these new technologies. Many businesses already recognise the value in doing so: 65% expect to hire a leader this year to oversee new technologies they implemented, as a result of the COVID-19 pandemic. Over the next five years, more than one-third of businesses (38%) expect to hire a senior leader, in order to oversee security, data and privacy. Identifying emerging training needs Such a leader would play an integral part in helping businesses to unlock the wealth of insights currently stored within their security infrastructure. For example, the data stored in security systems could inform talent management – identifying emerging training needs and ultimately, resulting in improved employee satisfaction and reduced attrition. In the retail sector, executives can extract data on footfall from CCTV and sensors In the retail sector, executives can extract data on footfall from CCTV and sensors, and directly correlate that to sales volume and value – thereby building a picture of how external factors impact revenues. This can be used to formulate predictions on consumer behaviours, promotions, and other sales activity. As we look to the future of the workplace and how organisations are using security systems to drive health, safety, and efficiencies – having an executive who is dedicated to this area will be critical in driving business growth and resilience. Doing more with less Around the world employees are quitting their jobs at a record pace, creating what has been dubbed the Great Resignation. In the United Kingdom, people are resigning at the highest rate in over a decade. In the United States of America, more than a fifth of the total workforce has left their positions, since April 2021. As businesses struggle to retain and recruit staff, they are looking for ways to overcome the labour shortage and optimise their operations, without compromising health, safety, and security. While leveraging technology and automation is certainly part of the solution, many are also turning to partners to support certain business functions, including security. Monitored security services Monitored security services, for example, allow businesses to gain 360-degree visibility into on-site operations, without hiring any new personnel. Instead, by partnering with a security provider that offers monitored security services, businesses have access to a professional team around the clock, in order to help spot potential threats, reduce risks, and increase efficiencies on-site. With monitored security, businesses can leverage the support of a whole team of security professionals With monitored security, businesses can leverage the support of a whole team of security professionals, working 24 hours a day, 365 days a year, regardless of the number of facilities they operate, their occupancy levels, or hours of operation. As businesses have increasingly limited resources, including time and labour, professional monitored security services can help them do more with less. Building business resilience Ultimately, a strong business security programme is powered by people. Beyond technological progress, organisations need accountable experts to actively monitor their operations, make the call when there’s a threat, and unlock the invaluable insights stored within security systems. People, not technology alone, can build business resilience, by leveraging technologies and the data they produce, so as to create safer, healthier, and more efficient environments.

As new technologies incorporate artificial intelligence (AI) and overall uses of AI continue to expand, what protections are in place to prevent its misuse? Artificial intelligence, like any technology or security measure, is not inherently bad. It can, however, be used for nefarious purposes and in ways that were never intended or thought of. ‘Responsible AI Policy’ to protect users Prosegur has created a ‘Responsible AI Policy’ to protect users from potential AI threats As an AI company, Prosegur has created a ‘Responsible AI Policy’ to protect users from potential AI threats, and to prevent employee and partner misuse of AI-enabled technology, with guard rails in place to hold them accountable, if artificial intelligence is being used nefariously. “Any security or similar company that utilises AI with its products should monitor for potential misuse and implement a similar policy for protection,” contends Mike Dunn, the Chief Technology Officer (CTO) at Prosegur USA. Requirements of Prosegur’s ‘Responsible AI Policy’ include: Human action and oversight - Prosegur heavily monitors their agents using an integrated international security operations centre (iSOC). Floor and shift supervisors ensure that everything is working properly and that incidents are handled. They also ensure employees are logging into AI-enabled cameras and other technologies for the right reason. Transparency - As with any new company-wide policy, Prosegur wants to ensure that every employee learns about the policy and their duties to uphold it. “In doing this, we are making sure that all processes involving AI development are transparent, so any employee can understand and implement the policy into these processes,” says Mike Dunn. Non-discrimination and equity - Prosegur seeks to make sure employees are using AI-enabled technology to look for known criminals, for example, and not profiling or singling people out. Having a policy in place ensures agents are aware. Accountability - The most important part of the policy is to hold people accountable, if AI-enabled technologies are misused. Violation of the policy will result in disciplinary actions, which can range from HR (Human Resources) intervention to possible suspension. For partners, Prosegur would cease and desist using their products immediately upon finding out about any misuse. Leading the charge for ethical AI practices Prosegur is proud to lead the charge for ethical AI practices, by creating this first policy of its kind" “Prosegur is proud to lead the charge for ethical AI practices, by creating this first policy of its kind, and we hope that other security organisations follow suit,” says Mike Dunn. Technology can do wonderful things. In security, technology can help to stop crimes and even to prevent them from happening with deterrents and alarms. Important to take action to stop ‘bad actors’ However, as with any industry or group of people, there will be ‘bad actors.’ Mike Dunn said “It is important to take actions to stop those people, but it is also important not to condemn all technology or practices when this happens.” Even proven, effective technologies can be used for bad (as well as good). An example is TSA Scanners at the airports. They were designed to provide safer air travel, picking up things that normal metal detectors could miss. Misuse of AI technology can cause lot of harm However, it came to light that a few ‘bad actors’ were using this technology and sharing silhouetted nude pictures of passengers. This has since been patched and fixed, but nonetheless, it’s a great example of how misuse can break people’s trust. As a whole, technology can be dangerous. If not used as intended, it can be used to hurt people. The U.S. government has found that China was using facial recognition and demographic analytics to classify and identify people, based on their ethnicity and that technology singled them out for tracking. Important to ensure analytics and AI used as intended As a society, I think it’s important for us to take that first step and self-police any use of these analytics" “As a society, I think it’s important for us to take that first step and self-police any use of these analytics,” said Mike Dunn, adding “At a minimum, (we should) set policies and procedures to make sure these analytics and AI are being used as intended.” As use of artificial intelligence (AI) continues to increase, an industry standard would ensure companies have protections in place for their employees, clients, and partners. Having a policy is the first proactive step in ensuring AI protections. However, companies need to enforce accountability too. Effectively handle security threats and vulnerabilities Mike Dunn continues, “By heavily monitoring for unethical AI practices and enforcing disciplinary actions when needed, companies will be better prepared to handle security threats and vulnerabilities.” At Prosegur, monitoring agents are heavily trained, taught procedures and then closely supervised by several methods. “This is something that should be common practice in the security industry,” says Mike Dunn, adding “We have employed a compliance officer to help us stay ahead of the curve. Fortunately, we have seen many manufacturers and end users adopt this practice as well.” Compliance officers can act faster than new laws enacted Compliance officers can act faster than new laws being enacted, and often will hold their company to higher standards than a minimum threshold. Mike Dunn concludes, “Putting a responsible AI procedure in place is Prosegur’s way of taking on this problem we see in our everyday work.”

For an enterprise, addressing cyber security requires that stakeholders have immediate access to critical information compiled from multiple sources and presented where and how they need it. Various data sources monitor the cyber security status of a company’s computer systems to provide real-time visibility. Aggregating that data into visual dashboards and presenting it to operators enables any cyber security problems to be flagged quickly and resolved. Software system enhances cyber security Userful Corporation provides a software system that enhances cyber security operations for an enterprise Userful Corporation provides a software system that enhances cyber security operations for an enterprise, enabling stakeholders to envision various cyber security factors, such as application security, network security, cloud security and IoT (Internet of Things) security. The software system empowers operators to respond more efficiently. Working in conjunction with a company’s existing IT infrastructure, Userful software combines datasets from diverse systems into a visual format and delivers the information to a desktop computer, a video wall, or even to a home office. Real-time visibility “It provides a new dynamic to how cyber security issues are resolved,” said Shane Vega, Userful Corporation’s Vice President (VP) of Product Marketing, adding “The individuals who have flagged a cyber security issue may not be the ones to respond. Having real-time visibility provides more value to the overall response.” A typical cyber security operations centre resembles a physical security command or emergency management hub – large video walls, individual desktop workstations, and operators that need to share information and respond quickly to any incident. Userful’s software helps in managing operations centres Userful’s software manages how data is presented in an operations centre environment, without relying on proprietary hardware, operating outside an end-user customer’s IT infrastructure. Managing operations centres is a core offering for Userful Corporation, including command centres of all types, from traditional network operation centres to emergency network systems to security systems. The ability to use one software system throughout an enterprise is appealing to companies that have historically grappled with proprietary and siloed systems. Solutions that are easy to deploy, manage and scale Cyber security professionals need solutions that are easy to deploy, manage and scale" “We are a platform that can be utilised across the enterprise,” said Shane Vega, adding “Cyber security professionals need solutions that are easy to deploy, manage and scale, so they can manage all the threats every day.” Compiling and displaying information to an operations centre has historically involved silos of proprietary audio/video (AV) hardware. Ironically, the hardware approach presents cyber security risks that undermine the very mission of protecting a company’s data and networks. The proprietary systems operate outside the company’s network infrastructure, and IT professionals do not have visibility into the systems. Security Orchestration, Automation and Response (SOAR) Instead of hardware, displaying information on Security Orchestration, Automation and Response (SOAR) can be accomplished using software running on off-the-shelf components, managed by the IT department and featuring all the cyber security protections required, throughout the enterprise’s network infrastructure. SOAR includes threat and vulnerability management, security incident response and security operations automation, enabling companies to collect threat-related data from several sources and automate the responses. Cyber security threats Possible threats might include an influx of packet generation, malware, someone seeking access to the network, or a malicious email. Various tools manage each threat, and each must be visualised. Because the threats are related, a comprehensive dashboard enables operators to create parallels and respond more efficiently. The software-as-a-service system ensures that all software is updated and can operate on the latest hardware In the Userful AV-over-IP scenario, an IT department takes full ownership of the computers and subsystems installed on the network. The software-as-a-service system ensures that all software is updated and can operate on the latest hardware. Companies always have an ecosystem of interconnectivity. Single platform/solution The single platform/solution also extends beyond operations centres to include meeting rooms and digital signage. All images are captured using existing protocols, such as Real Time Streaming Protocol (RTSP), HTTP Live Streaming (HLS), Web Real-Time Communication (WebRTC), and so forth. In contrast, the AV industry is hardware-centric and has been known to circumvent software approaches in order to justify selling more hardware. AV systems typically operate in terms of pixels rather than bytes of information and use proprietary software. Companies always have an ecosystem of interconnectivity Different departments in a company have historically installed their own specific AV systems, based on proprietary hardware, so that each department is siloed from the rest of the organisation. Dangers of random hardware on a network Random hardware on a network, beyond the reach of the IT department, can provide access points to the network for hackers and other cyber security threats. Each proprietary hardware system exists outside the existing security protocols of the enterprise and each represents a cyber security vulnerability. Some companies end up with five or six different operations centres that involve three or four manufacturers, all siloed. Software versus hardware Our biggest challenge is to get people to understand what is possible with software versus hardware" “Our biggest challenge is to get people to understand what is possible with software versus hardware,” said Shane Vega, adding “The industry is inundated with hardware, and the risk is the unknown. Customers may not be familiar with a software solution that can accomplish what they have historically depended on hardware for.” Userful Corporation works through channel partners (integrators), who assemble complete systems using Userful software and other components, such as video screens, large-format commercial displays, groups of tiled displays, projectors – any type of display with an input. Corporate policy specifies security at every level Userful’s corporate policy specifies security at every level, including user authentication, encryption, endpoint security, air-gapped servers, information security policies, General Data Protection Regulation (GDPR), and a solution built on industry-leading IT standards. To spread the word about Userful Corporation’s capabilities related to cyber security, the company will be participating in Infosecurity Europe 2022, taking place from June 21 to June 23, 2022 at ExCeL, London, United Kingdom (UK).

Imagine a world where video cameras are not just watching and reporting for security, but have an even wider positive impact on our lives. Imagine that cameras control street and building lights, as people come and go, that traffic jams are predicted and vehicles are automatically rerouted, and more tills are opened, just before a queue starts to form. Cameras with AI capabilities Cameras in stores can show us how we might look in the latest outfit as we browse. That’s the vision from Panasonic about current and future uses for their cameras that provide artificial intelligence (AI) capabilities at the edge. Panasonic feels that these types of intelligent camera applications are also the basis for automation and introduction of Industry 4.0, in which processes are automated, monitored and controlled by AI-driven systems. 4K network security cameras The company’s i-PRO AI-capable camera line can install and run up to three AI-driven video analytic applications Panasonic’s 4K network security cameras have built-in AI capabilities suitable for this next generation of intelligent applications in business and society. The company’s i-PRO AI-capable camera line can install and run up to three AI-driven video analytic applications. The AI engine is directly embedded into the camera, thus reducing costs and Panasonic’s image quality ensures the accuracy of the analytics outcome. FacePRO facial recognition technology Panasonic began advancing AI technology on the server side with FacePRO, the in-house facial recognition application, which uses AI deep learning capabilities. Moving ahead, they transitioned their knowledge of AI from the server side to the edge, introducing i-PRO security cameras with built-in AI capabilities last summer, alongside their own in-house analytics. Moreover, in line with the Panasonic approach to focus more on collaboration with specialist AI software developers, a partnership with Italian software company, A.I. Tech followed in September, with a range of intelligent applications, partially based on deep learning. Additional collaborations are already in place with more than 10 other developers, across the European Union, working on more future applications. i-PRO AI-capable security cameras Open systems are an important part of Panasonic’s current approach. The company’s i-PRO AI-capable cameras are an open platform and designed for third-party application development, therefore, applications can be built or tailored to the needs of an individual customer. Panasonic use to be a company that developed everything in-house, including all the analytics and applications. “However, now we have turned around our strategy by making our i-PRO security cameras open to integrate applications and analytics from third-party companies,” says Gerard Figols, Head of Security Solutions at Panasonic Business Europe. Flexible and adapting to specific customer needs This new approach allows the company to be more flexible and adaptable to customers’ needs. “At the same time, we can be quicker and much more tailored to the market trend,” said Gerard Figols. He adds, “For example, in the retail space, enabling retailers to enhance the customer experience, in smart cities for traffic monitoring and smart parking, and by event organisers and transport hubs to monitor and ensure safety.” Edge-based analytics offer multiple benefits over server-based systems Edge-based analytics Edge-based analytics offer multiple benefits over server-based systems. On one hand, there are monetary benefits - a cost reduction results from the decreased amount of more powerful hardware required on the server side to process the data, on top of reduction in the infrastructure costs, as not all the full video stream needs to be sent for analysis, we can work solely with the metadata. On the other hand, there are also advantages of flexibility, as well as reliability. Each camera can have its own individual analytic setup and in case of any issue on the communication or server side, the camera can keep running the analysis at the edge, thereby making sure the CCTV system is still fully operational. Most importantly, systems can keep the same high level of accuracy. Explosion of AI camera applications We can compare the explosion of AI camera applications to the way we experienced it for smartphone applications" “We can compare the explosion of AI camera applications to the way we experienced it for smartphone applications,” said Gerard Figols, adding “However, it doesn’t mean the hardware is not important anymore, as I believe it’s more important than ever. Working with poor picture quality or if the hardware is not reliable, and works 24/7, software cannot run or deliver the outcome it has been designed for.” As hardware specialists, Figols believes that Panasonic seeks to focus on what they do best - Building long-lasting, open network cameras, which are capable of capturing the highest quality images that are required for the latest AI applications, while software developers can concentrate on bringing specialist applications to the market. Same as for smartphones, AI applications will proliferate based on market demand and succeed or fail, based on the value that they deliver. Facial recognition, privacy protection and cross line technologies Panasonic has been in the forefront in developing essential AI applications for CCTV, such as facial recognition, privacy protection and cross line. However, with the market developing so rapidly and the potential applications of AI-driven camera systems being so varied and widespread, Panasonic quickly realised that the future of their network cameras was going to be in open systems, which allow specialist developers and their customers to use their sector expertise to develop their own applications for specific vertical market applications, while using i-PRO hardware. Metadata for detection and recognition Regarding privacy, consider that the use of AI in cameras is about generating metadata for the detection and recognition of patterns, rather than identifying individual identities. “However, there are legitimate privacy concerns, but I firmly believe that attitudes will change quickly when people see the incredible benefits that this technology can deliver,” said Gerard Figols, adding “I hope that we will be able to redefine our view of cameras and AI, not just as insurance, but as life advancing and enhancing.” i-PRO AI Privacy Guard One of the AI applications that Panasonic developed was i-PRO AI Privacy Guard Seeking to understand and appreciate privacy concerns, one of the AI applications that Panasonic developed was i-PRO AI Privacy Guard that generates data without capturing individual identities, following European privacy regulations that are among the strictest in the world. Gerard Fogils said, “The combination of artificial intelligence and the latest generation open camera technology will change the world’s perceptions from Big Brother to Big Benefits. New applications will emerge as the existing generation of cameras is updated to the new open and intelligent next generation devices, and the existing role of the security camera will also continue.” Future scope of AI and cameras He adds, “Not just relying on the security cameras for evidence when things have gone wrong, end users will increasingly be able to use AI and the cameras with much higher accuracy to prevent false alarms and in a proactive way to prevent incidents." Gerard Figols concludes, “That could be monitoring and alerting when health and safety guidelines are being breached or spotting and flagging patterns of suspicious behaviour before incidents occur.”

Amthal has worked with Hertfordshire Garden Centre to install additional IP CCTV across its retail site and upgrade existing systems, including its intruder alarm solution, for the safety and security of staff and visitors. Based in Redbourn on the outskirts of St Albans, Hertfordshire Garden Centre is a small, independent retail premises, serving as a cherished hub for home and gardening enthusiasts. IP CCTV, intruder alarm system Amthal has worked closely with the team to ensure a secure operation, most recently adding IP CCTV and an updated intruder alarm system. Enabling staff to work in a safe environment and visitors to explore, learn, and purchase with complete peace of mind. Graham Armstrong, Owner of Hertfordshire Garden Centre, said “Faced with the cost of living crisis and a corresponding surge in shoplifting, security of our site is a top priority. But it’s not solely the Police’s job to look after us, we have to take proactive responsibility for our staff and our visitors, without compromising our friendly and welcoming environment." Real-time management and security Amthal has recently added over 20 IP cameras and upgraded the existing visual verification systems Graham Armstrong adds, “We have worked in partnership with Amthal, a local company that fully understands the brief. The team has consistently delivered great service and has shown to be knowledgeable and helpful at all times. Installations and upgrade work programmes have occurred with minimal disruption to the daily operations of our retail site. It all comes together for our staff and visitors to know they are in a secure garden centre world.” Amthal has recently added over 20 IP cameras and upgraded the existing visual verification systems, allowing management and security to review activity throughout the premises in real time and empowering personnel to respond promptly to any potential incidents. A monitored intruder alarm solution The addition of a new monitored intruder alarm solution is geared to quickly detect any breach and provide advanced security against unauthorised access attempts. Jacki Adams, Installation Supervisor at Amthal Fire & Security, said “In the current climate, retail crime has hit record levels, increasing by more than a third over the past year alone. What Hertfordshire Garden Centre demonstrates is by taking a proactive approach to enhancing the security infrastructure on-site, they are doing all they can to protect teams and visitors." Comprehensive surveillance and monitoring Jacki Adams adds, “What it also shows is the importance of reviewing security regularly with the help of a trusted partner such as Amthal. We can identify the opportunities for extended CCTV coverage and upgrade systems in place to ensure comprehensive surveillance and monitoring capability. Here, the move reflects a commitment to creating a safe and secure haven for all home and gardening enthusiasts.”

Overview: Due to the pandemic and Delta cases in Israel, the first hospital in Israel for treating coronavirus patients was established. The hospital needed to offer more beds and create more special wards for the infected patients. The head of the hospital requested for an advanced system that could monitor patients on-site or remotely to protect the doctors and nurses from cross-infection in the hospital. Non-contact communication Challenges: Lack of devices for contactless communication: The hospital did not have enough equipment to realise non-contact communication between staff and patients, which could have increased the risk of cross infection. Insufficient remote surveillance: The hospital needed to build larger wards for infected patients, which a 24/7 monitoring system must cover. Installing the right cameras for such a large space could be very challenging. Video intercom solution Highlights: Video intercom solution: The patient’s bed is equipped with Dahua's VTO. Once an emergency occurs, the patient can directly call the VTS management device at the nurse’s station through the VTO. At the same time, through the real-time preview function of VTO, the staff in the nurse station can remotely monitor the patient's condition and communicate with the patient in real-time to provide necessary care. Monitoring & management system: Through Dahua's DSS management platform, the entire CCTV monitoring system and video intercom system in the hospital can be unified and managed. For the hospital managers, it not only improves the efficiency of monitoring and management, but also provides additional security for hospital workers to a great extent! Professional CCTV devices Significance: Dahua provided the hospital with video intercom products and Dahua professional CCTV devices that greatly helped them prevent direct contact with patients to reduce cross-infection inside their premises. With the help of Dahua’s solution, the hospital was able to centralise all their surveillance systems for easy management.

Amthal has come to the rescue of Katherine Warington School, taking over the support and remote monitoring of fire safety and security services for the benefit of staff, pupils and visitors. Based in Harpenden, Katherine Warington School is a brand-new secondary school that opened in 2019 and welcomed its first cohort of 180 year-seven students in September of that year, before moving into a completed main building in the summer of 2020. Honeywell Gent solution Following a storm that damaged the school’s fire alarm system, the school consulted with Amthal to rectify the situation. Amthal recommended a specialist Honeywell Gent solution to restore the system to full functionality. Amthal continued to monitor the site remotely, working with the management team to service and support security, which included updating the intruder alarm system and access control. Each is now supported to the highest possible standards to create a safe learning environment enabling "every student to make outstanding progress, whatever their starting point.” Safe and secure learning environment It is also developing as a hub for the local area to enjoy and share in our exceptional facilities" Dean Inns, Katherine Warington School’s Business Manager, said: “Our school fosters a learning culture that rewards effort, inspires learning and engenders a shared belief amongst all members of our school that they are equipped to thrive in a changing world. It is also developing as a hub for the local area to enjoy and share in our exceptional facilities." Dean Inns adds, “To achieve this, we must offer a safe and secure learning environment for our staff, pupils and the wider community. This is where Amthal really came into its own, quickly responding when the storm damaged our life safety systems and continuing to work with us to enhance our security. Our continued collaboration reflects our dedication to maintaining a secure and conducive learning environment." Security and fire safety Amthal’s team works closely with Katherine Warington School and continues to monitor security and fire safety on site. Conducting continuous risk assessments, providing bespoke recommendations and delivering training to staff to ensure the seamless integration and maximum utilisation of all safety and security systems in place. Paul Rosenthal, Amthal Sales Director, stated: “Amthal’s expertise in delivering integrated solutions in education settings played a crucial role in securing the project. We were able to identify requirements quickly and efficiently, working around learning environments. The fire safety system, working with our partners at Honeywell Gent ensures early detection capability and enables a prompt response in case of emergencies." Safe educational setting The need for an enhanced intruder alarm was clear, to ensure the protection of the premises" Paul Rosenthal adds, “When we took over the service, support and remote monitoring, the need for an enhanced intruder alarm was clear, to ensure protection to the premises, in and outside of school hours." He continues, "Our continued partnership has also led to us updating the access control on site as the school continues to support young people to thrive, and welcomes its neighbours from the local area to take advantage of the facilities in a safe educational setting.” Advanced security solutions Independently owned, Amthal Fire & Security is dedicated to satisfying end-user needs for security safety and convenience offering design, installation, service and remote monitoring of advanced electronic fire and security solutions, including intruder, fire, access and CCTV systems.  Amthal Fire & Security is accredited by the Security Systems and Alarm Inspection Board (SSAIB), United Kingdom Accreditation Services (UKAS) and British Approvals for Fire Equipment (BAFE). 

Every day, the physical security industry succeeds in applying technologies that make the world a safer place. Manufacturers, integrators, and end users are eager to share their success stories, and their successes can inspire others to implement the same technology solutions. But, occasionally, technology does not live up to expectations and, in fact, fails to perform as promised. We asked this week’s Expert Panel Roundtable: How has the physical security industry failed to meet customer needs?

Historically, the emphasis of security systems has been on reactivity, whether it’s providing video evidence of an incident or data to support a resulting investigation. Reactivity is core to impactful security, but increasingly, systems are also seeking to be more proactive. A proactive system seeks to prevent events from happening in the first place, thus mitigating the harm to an organisation, and making the need for a reactive response moot. We asked this week’s Expert Panel Roundtable: How can security systems be proactive? Please provide a couple of examples. 

Faces captured by video cameras could be perceived as an invasion of privacy, as could images captured through residential windows or that involve private or proprietary information. Fortunately, modern video systems incorporate technological features that help avoid an inadvertent invasion of privacy, while preserving any data that may be needed by authorized persons. For the latest commentary, we turn to our Expert Panel Roundtable with this week’s question: What new features of video systems are helping to ensure privacy?