Gallagher Security software

Software Maintenance ensures you receive regular software updates, giving you access to the most recent enhancements, features, and improved functionality the Gallagher Command Centre security platform has to offer.  Having the latest software reduces your cyber risk, enhances system performance and guarantees continued compliance with government standards.

Retrieve historical events and alarms from the Command Centre database Monitor for live events and alarms as they are logged within the Command Centre database Acknowledge, process, and add notes to alarms Retrieve only the events that are relevant via filters. These filters are Event Group, Event Type, Event Source, Cardholder, Date and Time, and Division

Store access credentials for multiple sites  Use long range access with Bluetooth® wireless technology  Store their fingerprint or PIN data on the mobile device, privately and securely using FIDO open standard authentication security  Interact with building systems  Receive important site notifications

Visitor Management is an optional licensed feature of Gallagher Command Centre, delivering extensive pre-registration and reception-based visitor management functions. Optional visitor self-registration capability is available using the touch-screen enabled Visitor Management Self-Registration Kiosk. The Kiosk allows visitors to sign-in for a visit independently of the receptionist. On completion of sign-in their host is automatically notified of their arrival via email or SMS. Hosts can manage their visitors onto and off-site from the Kiosk, including the ability to issue visitor cards and assign access, update the visit details or reprint visitor labels. Hosts of visitors who are overdue to leave are automatically notified for follow-up action.

View and process alarms Monitor and override the status of doors and zones  Lockdown zones quickly Trigger macros to perform custom functions  Log mobile actions and events in Command Centre \ Disable a cardholder’s access  QR and Barcode scanning for quick identification  Receive notifications from Command Centre (Android devices must have the Google Play App installed)

Import cardholder data, photos and access rights from third-party systems using flexible XML interfaces or the simple data mapping tool found within the Enterprise Data Import module. Assign access rights based on the type of day, time of day, area being accessed, validity of the cardholder token and any relevant competencies the cardholder possesses (such as training, licenses, inductions or medical clearances). Access changes are immediately and automatically downloaded to the controllers. Manage cardholder details, view recent cardholder events and track card replacement history. Perform bulk updates of cardholder information, such as a change in department. Design card layouts, and print and encode photo ID cards. Tailor screen layouts for the cardholder management team. Find cardholders in the system via access card presentation, text entry or multi-statement search criteria. Integrate intranet, web or network-based cardholder information directly to Command Centre via in-built browser capability. The integration of access control and intruder alarms allow a person with correct permissions to access a door as well as disarm an associated intruder alarm zone on entry, without requiring a separate keypad.

Gallagher Multi-Server is access control software that delivers cross-operational cover by configuring a site to control and monitor other sites. Multi-Server architecture allows organisations to provide cross-site operational cover.  

Access Groups is a powerful and efficient cardholder management tool which divides cardholders into groups depending on criteria and determines access privileges. Group information can include: Where and when the group has accessA list of members of the groupPersonal data fields for group membersWhether group members are allowed to act as escorts for visitorsAuthorization to arm and disarm alarm zonesWhether group members can change the state of access zones

Retrieve and report on stored information including events, alarms, cardholders, cardholder location, resource utilization, and site items. Configure reports to run on a repeating schedule or in response to events such as a fire alarm. Schedule the generation of reports and email automatically to recipients. Access reports easily through a ‘find reports’ viewer or ‘favorites’ list within Command Centre. Filter report content using parameters such as competency status, card type and cardholder’s last entered zone. Configure the report page layout and file output type (.doc, .xls, .pdf or .csv). Report on visitor data (when used with optional visitor management tools). View additional reports, including evacuation, access, time and contextual reporting. Report on security events from an individual server, or from multiple servers within a multi-server network.

Notifications is an optional licensed feature for Gallagher Command Centre that enables email or text messages to be sent to cardholders about events and alarms, as well as the imminent expiry of their cards or competencies. Notifications from Gallagher Command Centre are sent as email via a site’s mail server. To support notifications via SMS the site must subscribe to a ‘Bulk SMS Service Provider’. The Gallagher security system communicates with this provider via email specially formatted for final delivery via SMS. The provider then converts the email received from the Gallagher system to an SMS message and forwards it to the appropriate mobile network provider.

Personalized actions are individually programmed responses that are configured for individual cardholders or an access group – such as switching on lighting or air-conditioning in a specified zone. These responses are initiated on a cardholder’s ‘access granted’ or ‘access granted and taken’ event, with up to 250 individual cardholders or access groups able to be defined for each access zone. All authentication methods to identify the cardholder are supported, including, for example, PIN only access events and those from third-party systems integrated via the Controller application programming interface.

Photo ID and Encoding is an optional licensed feature available in Gallagher Command Centre, providing the ability to design and produce encoded and/or photo identification cards. The information retrieved from the Gallagher cardholder database would typically include the cardholder’s photograph and access credentials. However, there is an extensive range of options available with this Gallagher optional feature for formatting card layouts, including: Creating backgrounds Importing logos and imagesAdding and formatting textIncorporating barcodes Personalised cardholder data

Gallagher is proud to showcase Command Centre v7.10, following its launch earlier this year. Gallagher’s latest software release includes significant new features and builds on the capabilities of Command Centre Premier. In v7.10, cardholder and activity reporting is introduced in Command Centre Premier providing new levels of flexibility. Reports can be scheduled to generate automatically in response to an alarm and re-usable reports can be created in minutes using filters that are powerful yet simple to configure. The touch-screen Visitor Management Kiosk makes its debut and allows guests to self-register their visit, eliminating the need for front-line staff. The Kiosk is integrated with Command Centre and can be configured to accommodate a wide variety of requirements ensuring that you have maximum control over your site. The system will manage both arrival and departure processes, including the ability to access and update their visit details and issue their own visitor card or badge. On completion of sign-in, you can automatically be notified of a guest’s arrival via email or SMS. Additional new features include: Multi-server event aggregation - protects your business by enabling events to be sent to an alternate server where they can be used for global cardholder and site activity reporting. URL tile - permits operators to access information on the internet, intranet or LAN within the Command Centre Premier viewers. This allows a centralized view of external information to occur alongside key information controlled by Command Centre. Tag board tile - allows operators to actively monitor the cardholders within a zone in real-time on either local or remote site as they enter or leave an area. It has a number of potential safety applications; for example ensuring blast zones in a mine have been cleared before blasting.

There are four main report templates: activity, cardholder, evacuation and exception, these can be scheduled and automatically generated. When the optional notifications feature is deployed, these reports can be automatically emailed to the relevant people. Other reports which can be generated from operator workstations are: Access and access groupsContact ID assignment Electric fence voltage Site configuration Time and attendance Wiring Options to include brand elements and customise report layout as well as flexible output options ensure your reports are tailored to your requirements.