Fire Safety

Elite Interactive Solutions is well known as a remote video guarding pioneer that uses proprietary intelligence and integration to achieve proven crime prevention, but a recent incident underscores how the company also swiftly intervenes when catastrophic or safety issues arise. Recently, Elite Security Operations Command Center (SOCC) operators took fast action after observing an unconscious individual at a client’s site.  Fast action with SOCC Operators executed a voice-down and placed a call to the Phoenix Police Department (PPD) The incident took place overnight in the parking area of a Phoenix-area apartment complex. SOCC operators observed two visibly concerned people attempting to draw the attention of a nonresponsive person inside a silver-coloured Ford Focus. Operators executed a voice-down and placed a call to the Phoenix Police Department (PPD) for an emergency medical response, as the individual inside the vehicle showed no sign of consciousness. The vehicle description and location were relayed to PPD dispatch. Soon after, officers arrived on the scene and further assisted the individual in question.   Real-time body movement assessment “Our operators are not only trained in crime/catastrophe prevention but also to assess body language as an indicator of what’s occurring in real-time to help emergency personnel get to the location and aid with their investigations in a safe manner,” says Elite Security Director Noel Delgado. “By assessing body movement, our operators can not only help stop crime but also help in providing medical assistance to individuals in need. Subjects tripping, falling, holding their chest/head are just some of the movements we look for when assessing medical emergencies.”  7-second live voice-down Elite leads the remote guarding and security industry with an average 7-second live voice-down to protected sites and due to its proven ability to eliminate noise and false alarms, as well as strong nationwide relationships, SOCC calls receive priority response. Whether it’s preventing crime, catastrophe, or other bad things from happening, Elite is there for its client sites, and anyone present during monitored hours to stop harm and save lives.  Emergency response events Another common situation has been the observance of smoke or fires, often with arsonists caught in the act This latest incident is far from an anomaly. A scan of SOCC incidents in the past two years shows nearly 50 such emergency response events. Many are variations of the above example, in which Emergency Medical Services (EMS) were dispatched to sites to help unconscious or injured individuals, including auto accidents. Another common situation has been the observance of smoke or fires, often with arsonists caught in the act. The threat of water incidents such as burst pipes or floods are further examples of how Elite monitors the full range of potential threats to people and assets.  Proactive crime prevention “Although proactive crime prevention is Elite’s primary mission and what it has become most renowned for accomplishing, the technologies and practices involved in that solution are also ideal for mitigating any potentially harmful occurrence, be it human, buildings, grounds or assets,” says Elite Founder and CEO Aria Kozak, who earlier this year was inducted into the Industry Hall of Fame. “We take all of it as seriously as serious can be and are very proud of our thousands of successes preventing manmade disasters as well as crime.” 

U.K. fire and rescue services (FRSs) Hereford and Worcester FRS, Shropshire FRS,  Cleveland Fire Brigade, and Country Durham & Darlington FRS have selected Motorola Solutions to deploy a new Control Room Solution (CRS) utilising a shared control room platform to allow the four control rooms to work independently as well as a collaborative services hub. The new solution integrates workflows from initial call-taking to dispatch, into an intuitive and unified response system. It will standardise data and processes and provide control room staff with the ability to more quickly respond to incidents and be able to scale operations and capabilities in times of high demand. New multi-agency hub “Our control room is an essential function and the first point of contact to our communities in any emergency," said Jon Pryce, Chief Fire Officer, Hereford and Worcester Fire and Rescue Service. “By creating this new multi-agency hub, our four fire services can manage incidents together when they need to, such as in spate conditions, when a control room may need to cover a large amount of incoming 999 calls. The new Control Room Solution will help  us to maximise the capabilities of our control room staff and use the latest technology to mobilise and coordinate front-line staff." Standardisation “By adopting this innovative approach, fire and rescue services can enhance capabilities, improve service delivery, and minimise costs by sharing the same underlying infrastructure,” said Fergus Mayne, U.K. and Ireland country manager at Motorola Solutions. “By choosing a hub solution, emergency services foster standardisation for seamless information exchange during joint operations and increase scalability to accommodate varying demand levels especially leading to faster response times.” Integrated communication control system The four Fire & Rescue Services working together operate 77 fire stations, covering a population of 2.5 million people. As part of the deployment, the shared platform encompasses an integrated communication control system (ICCS) for call-taking, computer-aided dispatch (CAD), and data recording to help each FRS increase the effectiveness and resilience of incident response.

For many different stakeholders in building design, construction, and management, security specifications can be a difficult, time-consuming task. Everyone from architects, developers, and contractors to security consultants, distributors, and even building inspectors benefits from trustworthy, transparent specification support for doors and related solutions.   Digitalisation and personalised service When the goals are better buildings, safer building users, and happier customers, the answer lies in a combination of digitalisation and personalised service.   A unified digital thread eliminates any confusion that can follow when stakeholders juggle multiple versions of documents. Personalised specification support ensures stakeholders select the right door solutions, project costs accurately, and minimise costly errors along the way. From design to handover, everyone works smarter.  Software tools and specification support  ASSA ABLOY specification experts can ensure fire safety and barrier-free accessibility are factored in From doors and door closers to wireless digital locking devices and complete digital access ecosystems, ASSA ABLOY has solutions for almost any building or opening. This vast range and breadth of project experience create uniquely broad-based knowledge, including about the latest innovations in low-impact mobile access and other energy-saving digital solutions.  ASSA ABLOY specification experts can ensure fire safety and barrier-free accessibility are factored into early versions of a design, for example. This helps building owners and investors to meet compliance and safety requirements directly from project initiation, saving time and stress.   Openings Studio™ ASSA ABLOY software tools such as Openings Studio™ help security security specialists and distributors specify accurately and manage stock efficiently. When a digital thread is maintained through building management, fire and safety inspectors complete their tasks time- and cost-efficiently.  Openings Studio brings projects together in one intuitive environment by creating a transparent digital platform where everyone contributes. For this reason, it is already deployed all over the world as a trusted design, specification, compliance, and ordering tool – for building projects of every size and type.  Benefits Deployed alongside personalised support from locally based ASSA ABLOY specification teams, it offers material benefits to every stakeholder.  Stakeholder #1: Architects  Openings Studio streamlines this without eating into the time architects need to focus on design To realise their vision for the final building, architects need everyone on the same page.  Efficient collaboration and effective management of communication help them stay in control of project quality and timelines. Openings Studio streamlines this without eating into the time architects need to focus on design.  Saves time “Openings Studio software introduced us to a whole new way of thinking and efficiency,” says David Zarhy, whose firm Zarhy Architects used Openings Studio for the Broadcom R&D Center at Tel Aviv University.  The project transparency and knowledge-sharing that ASSA ABLOY brings to security specification is also invaluable, saving time and preventing mistakes. With detailed specifications supplied digitally at an early stage, architects visualise door and security solutions accurately as soon as possible. This way, aesthetics, and usability are not disrupted by last-minute hardware surprises.  Stakeholder #2: Building Developers & Owners  Investors want to maximise and future-proof the ROI from their property portfolio. At the same time, they have a responsibility to ensure compliance on measures including barrier-free building access and fire safety. Personalised specification support helps them to weigh options, meet their legal obligations, and control ongoing property management costs.  To also meet the booming demand for green building accreditations, ASSA ABLOY offers in-depth support for developers seeking accreditation in six leading green building programs: BREEAM, LEED, Green Star, WELL, DGNB, and HQE.  Sustainability credentials Another welcome benefit for ownership, returns on investing in greener buildings can boost more than just the environment. According to property experts JLL, “buildings with better sustainability credentials are achieving markedly higher capital values and rents”. They estimated improvements of 20.6% and 11.6%, respectively, in one analysis of BREEAM-certified premises for the UK office sector.  Stakeholder #3: Building Contractors  Working smarter with software and specification support ensures customers come back In the construction phase, more than any other, time is money. Hitting every deadline and budget directly impacts the bottom line. Working smarter with software and specification support ensures customers come back in the future, supporting a sustainable, profitable business.  The path from design to build is smoother when hardware data and deliveries are accurate, so all project changes must be communicated quickly along the stakeholder chain. Authoritative specification data Openings Studio ensures builders waste less time coordinating clients and suppliers – which means less disruption to their day-to-day work.  Site workers access authoritative specification data for every opening quickly via intelligent tags and QR codes embedded within Openings Studio, for example, which saves time and prevents mistakes.  Stakeholder #4: Security Hardware Specialists & Consultants  The best way to keep customers coming back is by delivering great service. For hardware specialists, this means specifying technical jobs quickly and accurately. Tools and support that help automate tedious manual tasks and enable slicker collaboration to provide an awesome efficiency boost. ASSA ABLOY delivers support through a network of local BIM and specification teams, each with specific knowledge about applicable standards and regulations.  Reusable and recyclable materials They supply products that are manufactured to eco-design principles and help reduce ongoing energy use.   Detailed, product-specific EPDs highlight the concrete benefits delivered by ASSA ABLOY’s investments in using more reusable and recyclable materials, and in embedding low-energy and eco-design principles across its operations, detailed information that will be essential when the European Performance of Buildings Directive is implemented in 2026.  Stakeholder #5: Distributors   Effective coordination and accurate quotes are made easier and faster with the help of Openings Studio Satisfying customers means shipping the right products, on budget and time, every time. To achieve this, staying on top of current pricing and specifications is critical, even when these are in flux because a project is evolving. Effective coordination and accurate quotes are made easier and faster with the help of Openings Studio software. Intuitive tool Part of a longstanding collaboration with SWEDOOR in Denmark, a large project for Østre Landsret, the High Court for Denmark’s Eastern region, was streamlined with the help of Openings Studio. This intuitive tool underpinned door meetings, ensuring efficient decision-making and component delivery for every closer, lock, and cylinder.   Safe and secure In Denmark and elsewhere, Openings Studio has become the focal point of collaboration between ASSA ABLOY, SWEDOOR, locksmiths, building contractors, and architects.  According to Per Løvstad, Sales Manager at SWEDOOR JW Denmark, “Cooperation consists of a total review of the entire door project, door by door so that our mutual customer feels safe and secure that the doors and the entire package fit together. I can only recommend this collaboration to anyone who has to go through larger projects with doors and fittings.”  Stakeholder #6: Building Inspectors   Entrusted with making sure buildings are safe for users, inspectors need transparency in fire, safety, and accessibility compliance. In the past, this meant manual updates and endless spreadsheets – carried everywhere, even out of the office. “With Openings Studio, you no longer need to rely on paper or spreadsheets to manage doorset data,” explains Marc Ameryckx at ASSA ABLOY Opening Solutions EMEIA. “It’s all digitally managed in one place over the life of the building, which saves everyone’s time.” Openings Studio helps to maximise the effectiveness of inspections by safeguarding a reliable, up-to-date source of specification info and making it available on demand – even on an inspector’s mobile phone.   Fire inspections The mobile app equips inspectors with powerful, speedy, and transparent reporting tools Doorview, who conduct fire inspections in the London area, uses Openings Studio to speed up their work. “The Openings Studio app allows us to instantly share fire door inspection reports with our clients,” explains Doorview’s Jody Purcell. The mobile app equips inspectors with powerful, speedy, and transparent reporting tools by leveraging the same information from the design phase through to the maintenance of the completed structure.  Remedial action list The app also helps Doorview implement a remedial action list, which reassures the client that their building is compliant and safe. Maintenance staff can upload a photo when any required refits are complete. Working digitally with Openings Studio assures the transparency of this process.  “Because specification and BIM teams are based at locations spanning ASSA ABLOY’s global network, they bring experience and expertise on local issues, standards, and certifications,” adds Marc.  Digital collaboration “With digital collaboration in Openings Studio – plus dedicated specification support from a global team of local experts – ASSA ABLOY can help you transform the way you work." "You will deliver faster, better projects, hitting budget targets and meeting the needs of building managers and users, now and far into the future.”

Detection Technology, a global pioneer in X-ray detector solutions, unveils a comprehensive portfolio of flat panel X-ray detectors at the RSNA 2024 exhibition to advance medical imaging. This unique medical flat panel lineup includes 20 solutions that combine high frame rates with exceptional image quality at low doses and a wide dynamic range. Medical applications The newly enhanced portfolio is optimised for a range of medical applications, including image-guided surgery, wireless radiography, fluoroscopy, oncology, and dental imaging. “Our surgical imaging solutions offer versatile options with both amorphous silicon (a-Si) and IGZO (indium gallium zinc oxide) technology-based detectors,” explained Tuomas Holma, Director of Product Management at Detection Technology. X-Panel 2121a FDM “For example, we have the X-Panel 2121a FDM, featuring a 200 µm pixel size a-Si-TFT design, and the X-Panel 2323z FDM with a 148 µm pixel IGZO-TFT, both ideal for image intensifier replacement." "At the top of our surgical imaging and CBCT (Cone Beam Computed Tomography) range, the X-Panel 3030z FDM-TG-X, equipped with a 99 µm pixel and a 10 G Ethernet interface, delivers rapid 40 fps (1x1) imaging.” X-Panel 4343a FRM The portfolio extends to a-Si and IGZO detectors for dental imaging, oncology, and portable digital radiography For fluoroscopy, Detection Technology’s offerings include the X-Panel 4343a FRM with 140 µm a-Si-TFT and the X-Panel 4343z FDM with a 140 µm pixel IGZO-TFT, capable of operating at 40 fps (1x1). The portfolio also extends to a-Si and IGZO detectors for dental imaging, oncology, and portable digital radiography. Beyond flat panel detectors, Detection Technology is showcasing its off-the-shelf CT (Computed Tomography) detector solutions for all medical modalities. The comprehensive CT range includes the X-ACE 16 HD, a value-oriented solution; the X-ACE 32 for mainstream imaging; and the high-performance X-Tile for advanced volumetric CT systems. Enhanced patient experience “Our CT portfolio delivers lower radiation doses, faster scans, and superior imaging for an enhanced patient experience. Designed for quicker time-to-market and cost savings, it offers a reliable, one-stop solution built on trusted platforms, because in health and safety, only the most dependable solutions are acceptable.” Detection Technology is also providing a glimpse into the future of imaging technology with its exploration of photon-counting CT (PCCT) detectors, a promising advancement in imaging accuracy and detail. Detail and accuracy “Photon-counting CT represents a transformative leap in imaging technology, offering unprecedented detail and accuracy." "It’s a groundbreaking advancement that will empower clinicians with deeper insights and elevate patient care to new levels. We aim to lead the way in photon-counting CT and other next-generation imaging technologies.”

Award-winning global security manufacturer, Gallagher Security, has announced a strategic partnership with Chubb China, signaling growth and expansion in the region.   The announcement came as part of the New Zealand-China Business Partnerships Ceremony in Guangzhou on November 7. Seven other New Zealand companies joined Gallagher to signal new cooperation agreements between the companies and their Chinese counterparts.   Projects and product launches The event was attended by New Zealand’s Minister for Trade, Todd McClay, who had just concluded his visit to Shanghai, including participation in the China International Import Expo (CIIE). The agreements involve new projects and product launches across multiple industries, further strengthening New Zealand and China's economic and trade relationship.  This new collaboration with Chubb China aims to promote Gallagher’s solutions, including access control systems, perimeter security, intrusion detection, and cybersecurity solutions, bringing high-quality, integrated security to Chinese consumers.  Customer value David Thean says this partnership with Chubb is expected to deliver greater value to customers General Manager for Asia, David Thean says this partnership with Chubb is expected to deliver greater value to customers as Gallagher grows their presence in the region.  "Security trends in China are different compared to other North Asian countries," explains David Thean. Customer-centric philosophy David Thean adds, "Our partnership with Chubb is an opportunity to be more strategic in how we position Gallagher’s solutions and collaborate with the local market." He continues, "Chubb has a strong on-the-ground knowledge of customers’ needs, and by combining that with Gallagher’s exceptional solutions and our customer-centric philosophy, I believe we can turn potential into real benefits for businesses in the region."  Channel Partner Agreement As David Thean explains, the new Channel Partner Agreement with Chubb also deepens ties between businesses across the two countries. He states, "We’re very proud to have been part of the New Zealand-China Business Partnerships Ceremony and strengthen our economic relationship. Our team has maintained a strong partnership with Chubb in our New Zealand headquarters, and I’m excited to grow together in China moving forward."

ABUS returns to the Safety & Health Expo 2024 to launch its brand-new range of personal protective equipment (PPE), reinforcing its commitment to workplace safety and security. Known for its world-class industrial padlocks, lockout/tagout systems, and key management solutions, ABUS is expanding its product offering to include PPE, addressing the critical need for comprehensive safety measures in the workplace. New PPE line Visitors to stand SH1800 will be able to preview the new PPE line featuring a selection of products, focusing on helmet security to ensure complete protection. "Our return to the Safety & Health Expo marks an exciting chapter for ABUS as we launch our PPE range," said Paul Spencer, Marketing & Commercial Director ABUS UK & Ireland. Integrated safety solutions ABUS will offer the opportunity for visitors to engage with product experts, witness live demonstrations Paul Spencer added: "We have a long-standing reputation for safeguarding property and possessions, and now, with our PPE offering, we’re extending that protection to the most valuable asset in any workplace: its people. We’re eager to present our full portfolio of safety solutions, including this significant new addition, to industry professionals at the Expo." ABUS will offer the opportunity for visitors to engage with product experts, witness live demonstrations, and explore how the company’s integrated safety solutions can enhance workplace security. Legacy of innovation With this new product launch, ABUS continues its mission to provide end-to-end solutions that meet the evolving needs of safety professionals. Paul Spencer concluded: "ABUS is bringing its signature quality and engineering excellence to a new frontier in workplace safety. Our commitment is to ensure that every worker, regardless of their environment, has access to the highest standard of protection. We look forward to discussing opportunities to present our PPE, building strong partnerships and continuing our legacy of innovation and trust in the safety sector at Safety & Health Expo." ABUS is on stand SH1800 at the Safety & Health Expo 2024, taking place on 2 – 4 December, 2024, at Excel, London.

Daniel May of Consort reviews the integration of access control systems in healthcare settings, outlining the benefits and key considerations decision-makers must make throughout product specifications.  From patient safety and traversal to the protection of sensitive data and pharmaceuticals, healthcare environments are faced with several operational challenges. And where security remains at the forefront of decision-making, modern access control systems may often hold the answers. Physical security systems Hospitals in particular have developed into multi-faceted spaces that house hundreds to thousands of patients, staff and visitors at any one time. In England for example, research has found in the three months leading to June 2023, an average of 44,626 people visited major hospital A&E departments each day, with over 16 million attendances typically recorded over the course of a year-not to mention an additional nine million logged at other minor units. For any building, this level of sustained footfall can request severe security difficulties For any building, this level of sustained footfall can invite severe security tests. With that, the need to deploy effective physical security systems in healthcare is clear. And so, as access control continues to become more readily adopted and new products enter the market, decision-makers are reminded to consider the requirements of their building, ensuring they select the solutions most suited to their settings and budget. Security controlled Patient safety will always remain the top priority in healthcare settings, and where matters of health and social care come into question, a diverse set of professional regulatory bodies are tasked with setting and maintaining high standards. When it comes to healthcare premises specifically, patient security and perimeter security often come hand in hand and are amongst the most pressing of challenges that decision-makers must face. To help address operational planning and potential design concerns in the NHS, the Health Building Note (HBN), provides general design guidance for healthcare buildings under HBN 00-01-citing the use of access control measures as a way of maintaining security and protecting the safety of patients, staff and visitors. Use of access control Hospital buildings control varied levels of access for a number of security purposes Hospital buildings, for example, must control varied levels of access for a number of operational and security purposes. Routine scenarios exist where vulnerable patients are under monitoring and thus refrained from exiting the premises for their own safety, while at the same time, permitted staff must be able to reach their patients and medicines when required. For this, the use of access control is key. Equally, access credentials can also help management teams keep track of those who may be entering or exiting rooms with equipment and pharmaceutical supplies, deterring any unwanted visitors and opportunists in the process. Incorporation of access control systems On a similar note, regulations have set a minimum standard for how personal data should be stored and managed in healthcare environments, giving decision-makers an added responsibility to regulate staff-controlled areas with patient medical records. While instances of personal data breaches are rare, healthcare facilities and professionals are at legal risk should confidential data be found misused or missing. As such, the incorporation of access control systems has become essential in keeping data storage areas secure, with intuitive online systems capable of permitting access to staff with the correct credentials while simultaneously tracking who has requested clearance at digital entry points. HBN guidance Healthcare experts are better fitted to control the sheer volume of people entering and exiting To function effectively, healthcare facilities must always be perceived as safe places by the people who reside within them, and as HBN guidance implies, a unified physical security system can help address key safety and security concerns while enhancing patient and staff experience. Opportunely, access control systems are more accessible and adaptable than ever and combine several technologies such as mechanical locks and automatic doors with electronic access credentials in the form of smartphone apps, badge readers and biometric scanners.  By integrating these systems into the building’s existing infrastructure, healthcare professionals are better equipped to control the sheer volume of people entering and exiting the premises without impairing the general flow of movement and coordination around the facility. Better by design Despite the clear benefits offered to healthcare facilities, there are a number of considerations to be mindful of when choosing an access control solution. Poorly implemented systems can have an adverse effect on security and functionality - quickly costing healthcare organisations time and budget to rectify and replace the inadequate products that don’t meet the building’s requirements. For that reason, decision-makers and design teams are reminded that there is no single solution that fits all healthcare buildings. As such, it’s crucial for decision-makers to understand the systems that are being put in place throughout each of the touchpoints in their facility. Clear collaboration is required during periods of specification, where together, teams can ensure the selected product works on all angles, from meeting fire safety and sustainability standards to aesthetics and scalability. Modern access control products Scalability is a key area that decision-makers must review when selecting access control systemsFrequently overlooked, scalability is a key area that decision-makers must review when selecting access control systems. Such is their diverse nature; healthcare facilities can often change and develop as years go by, and by selecting a system that facilitates growth, such as a cloud-based solution-security and efficiency is long-established. While modern access control products are known for seamless integration, there are some systems that may restrict the ability to use different vendors throughout the remainder of the building’s infrastructure. This, in effect, causes a monopolisation of products throughout the estate, which can have an adverse effect on growth by increasing costs and reducing the levels of service associated with the security system already in place. Improve security and safety A scalable and reliable access control system will continue to improve security and safety by adapting to a building’s new requirements-and all while having minimal impact on its operational network.  And so, while technology will no doubt continue to influence and transform the access control market, healthcare facilities and their professionals must continue to remain educated on their own systems, ensuring they have the best options in place to keep their patients, staff and visitors safe and secure for years to come.

Where access control is concerned, architects and design teams must find the right balance between aesthetics, functionality and security, says Daniel May of Consort Architectural Hardware. Following a period of innovation and integration, access control has developed into an ever-prominent facet of building design over the past decade. Where systems were once rudimentary, modern user requirements have led to several operational and technological advancements, resulting in a versatile selection of options that move beyond the limited capabilities of centralised deployment architecture. Growing market demand The push for smarter buildings has played its part too. In fact, according to a 2022 report, the number of smart buildings worldwide is projected to climb from 45 million to 115 million by 2026, with global market size estimated to hit $201.16 billion by 2031 - and this growth shows no signs of slowing down (omitting another global pandemic). The number of smart buildings worldwide is projected to climb from 45 million to 115 million by 2026 In order to meet growing market demand, manufacturers continue to modernise access control solutions, introducing the use of mobile credentials, cloud control and even bio-metric systems. As such, the specification process for access control hardware continues to become more nuanced, and for architects in particular, there’s an increasing challenge to ensure all design objectives are met. With this in mind, how can professionals strike a balance between seamless integration and design? Modern hotel environments For many decision makers, access control is viewed as an efficient and flexible route to securing their building. But more than that, it has become critical to the operative performance of our built environment, where from residential settings to commercial space, the adopted use of interconnected systems is further boosting accessibility, functionality and security. Take modern hotel environments for example. According to a 2022 report, 56% of hospitality consumers expressed locking and unlocking rooms using biometrics and facial recognition would enhance their experience. From Wi-Fi infrastructures to cloud services, technology has almost become synonymous with a hotel guest’s experience and is designed to improve their stay. Where digital access control systems are adopted, guests can interact with the premises independently, streamlining their access to essential entry points while safeguarding rooms against unauthorised visitors. Hotel operators benefit from enhanced building security and increased traceability Higher guest ratings Similarly, hotel operators benefit from enhanced building security and increased traceability, not to mention improved business efficiency and higher guest ratings. Ultimately, better-quality aesthetics enhance environments by making them more welcoming However, while security and accessibility are frequently top of the agenda when it comes to specifying hardware, from an architectural perspective, a solution’s aesthetic is just as valuable and plays a crucial role in the decision-making process. Often, door hardware can feel like the finishing touch to a design project, and so, careful consideration must go into consistent design choices that make a positive impact on the building’s aesthetic. Ultimately, better-quality aesthetics enhance environments by making them more welcoming. Access control systems Again, hospitality is a good case in point, where hotels must ensure their environment is visually pleasing as part of the service quality offered to their guests. However, a survey on urban design revealed 40% of architects find incorporating security measures into new developments without impacting aesthetic appeal a key design challenge. With this in mind, architects and design teams can be forgiven for past frustration towards the unattractive and cumbersome access control systems that were once in their infancy. In reality, today’s systems offer a much more seamless design, and with end users placing value on key elements such as accessibility, fire safety and reliability, it’s now possible to incorporate a solution that works for everyone. Hospitality is a good case in point, where hotels must ensure their environment is visually pleasing Combining value and visuals Upon recognising today’s access control systems promote functionality and seamless installation without compromising aesthetics, there’s a growing demand for comprehensive, single-package solutions across many contemporary projects. As a result, architects and designers are increasingly met with questions on door hardware and access control and must keep up to date with the latest solutions that are available. Architects and designers are increasingly met with questions on door hardware and access control As such, the initial design stage provides an opportune period for architectural teams to consider the needs of the end user in relation to access control systems. From a building’s security elements to its flow of movement, there are various objectives to reflect upon, and architects must look to develop their knowledge on access control solutions to ensure all end user objectives are met, and all while considering the final aesthetic. Access control solutions Naturally, projects can often benefit from greater collaboration and architectural professionals are urged to lean on the expertise of manufacturers where required. By working closely with trusted manufacturers early in the process, teams can incorporate the latest technology into buildings at the initial stages of design, as opposed to being an addition later in the process. Teams can incorporate the latest technology into buildings at the initial stages of design In many cases, manufacturers now offer bespoke access control solutions too, each designed to adapt around the end user’s needs while working with the architect on a design level. Through greater collaboration and the use of tailored solutions, architects are given the ability to choose consistent finishes and materials that fit the planned aesthetic, removing the need to try and match across various suppliers later down the line. Introducing tailored solutions Seemingly, access control will continue to play a larger role in building design as the industry progresses. And while the adoption of new technology may inherit an element of uncertainty for some, by introducing tailored solutions with seamless integration at early stages of the design process, architects can rest assured that their proposals address core challenges such as security and fire safety, while keeping their aesthetic vision intact.

A study found that over 80% of smartphones have biometric protection enabled, up from 68% a few years ago - these statistics alone show the trajectory of biometric security solutions. In the world of access control systems, biometric advancements allow for more secure authentication measures and seamless security processes. As more products and services hit the market, learn our predictions for the 2023 biometric trends in this article. Biometric access control systems What are biometric access control systems? Biometric access control systems include safety measures like facial and fingerprint recognition, as well as multi factor identification terminals. These systems decide who is authorised to enter a specific room, floor or even the entire building, using a database of stored identifiable features, like someone’s fingerprints. If an individual tries to enter and is not in the system, then they are denied access. Biometric Access Control Trends to Look Out For in 2023 - From multifactor authentication to contactless security measures, discover the five biggest upcoming trends in biometrics for access control. Real-time facial recognition The cloud has offered us new and innovative ways to store vast amounts of data Cloud Biometrics - The cloud has offered us new and innovative ways to store vast amounts of data. Combined with biometrics, this trend will allow security professionals to forgo the dedicated server and store their data on the cloud. Cloud biometrics facilitate real-time facial recognition and other processing-intensive security measures. It even allows for remote monitoring, which will be essential in our new era of hybrid working. Multifactor Authentication - In 2023, multifactor authentication will become the norm. It is already widely used by people to secure their accounts, but it will be vital in access control security. Multifactor authentication adds another layer of security by combining a traditional password with facial recognition or fingerprint biometrics. This approach has previously been reserved for highly sensitive data, but with cybercrimes on the rise, it will soon be used to protect everyday accounts. Highly sensitive data Contactless Biometrics - The most recent advancements in biometrics allow people to go about their day without being interrupted by pin codes and touchpads. Contactless biometrics, combined with integrated systems and algorithms, allow people to move seamlessly without sacrificing security. The latest biometrics, for example, can let a pre-authorised individual into a building, inform the appropriate people that they have arrived and call them an elevator, all without needing to touch a keypad. They care about security, but people also want to trust that their provider shares their values Ethical Biometrics - Increasingly, people are valuing ethical biometrics. They care about security, but people also want to trust that their provider shares their values. People want to know that their data will be protected, in line with privacy laws, and that the biometrics system they use will be unbiased. This new standard for the industry has been growing steadily, but 2023 will bring stricter expectations for ethical security.           Digital IDs - More people than ever are using digital IDs. From the humble digital wallet, which we all have on our phones, to more complex applications used in access control, physical cards are seemingly a thing of the past. This shift has required (and will continue to require) a complete overhaul of existing infrastructure to allow for new forms of identification. TLDR: 2023 biometric trends in access control The latest biometric trends will see contactless security measures become the norm. With advancements in cloud biometrics and digital IDs, the latest technologies will continue to allow for new and innovative security solutions. However, with stricter expectations for ethical biometrics and data privacy, any new security trends will need to align with these standards. As the founder of Elite Security, Ben McCayna is passionate about security. He started the company in 2004 after identifying a need for high-quality door and security installations and specialised maintenance for commercial businesses. Ben is one of the leading security experts in London and beyond, thanks to his highly successful company and network of happy clients. Elite Security has grown to offer a wide range of security and access control systems, including fire safety, intercoms, alarms and CCTV. With decades of experience in both business management and security, Ben has established himself as a true expert in his field.

IFSEC International took place over three days at the ExCel in London, presented alongside shows covering fire safety, intelligent buildings, facilities management, and safety and health. While perhaps not on the same scale as pre-pandemic events, the atmosphere was convivial and spirits high, everyone glad to be back amongst their peers in the industry. Predictably, the trending topics were steered by issues in the wider world: sustainability, moving services to a subscription-based model, and new ways of working inspired by COVID-19 safety measures. A place for cutting-edge innovation After a challenging couple of years, companies were keen to meet customers, showcase their products and reveal the latest innovations. Integrated Design Limited displayed their new Glassgate 400 Plus turnstile, a sleek design for the corporate market. Tony Smith, Major Accounts and Marketing Manager, Entrance Control and Turnstile Security, told SourceSecurity.com, “I feel trade shows are a very important part of IDL’s marketing effort. We are more than pleased to display alongside our peers and have customers make direct comparisons with our products and theirs.” Biometric access reader Biometrics, as ever, generated a lot of interest, including the European launch of RealNetworks’ new SAFR SCAN biometric access reader, which combines facial recognition, computer vision, and image capture technologies for a range of applications. “Overall, there was a really good footfall, and we met an excellent mixture of end-customers, system integrators, distributors, and consultants from both Europe and the Middle East who are exactly the types of people we were hoping to demonstrate SAFR SCAN to,” commented Charlie Bennett, Vice President UK & Europe – SAFR, RealNetworks. Access control systems going green HID Global is one company leading the way in the move away from plastics to focus on mobile access The eco-friendly trend and the need to be more sustainable is becoming a real force in the security industry, particularly in access control where there is considerable pressure to ditch the plastic. HID Global is one company leading the way in the move away from plastics to focus on mobile access. Gerald Grattoni, Physical Access Control Solutions Regional Business Unit Vice President at HID Global (part of the ASSA ABLOY Group), explained in a press briefing, “Making buildings smarter and more eco-conscious is high on the corporate responsibility agenda of many companies as the sustainability credentials of new buildings are now very important. With digitalised mobile identities there is less plastic waste and lower emissions.” Flexible, remote, and contactless Innovation in smart buildings is also being led by changes to how we work, live, and play, inspired in part by the recent pandemic. New technology is required to meet the needs of the hybrid workspace, as employers adopt more flexible working models and demand for contactless access control increases. Now, the most technologically sophisticated buildings are controlled by an app on a mobile phone, giving ease of access and full control without the need for plastic cards. Remote monitoring Advances in remote monitoring have escalated due to COVID-19, particularly in high demand in the health and education markets. Connecting via industrial standard network protocols allows for remote communication Ian Bridgewater, Director, Technical Sales Manager, TOA Corporation (UK) Ltd, explained further, “Connecting via industrial standard network protocols allows for remote communication. Working with specialist software developers has expanded this, giving greater flexibility to monitor and maintain systems remotely from a central hub.” AI-based autonomous access solution AI also has a role to play in this new high-tech, touchless world and various companies are utilising this technology. Alcatraz AI found IFSEC the perfect opportunity to exhibit their new Rock autonomous access solution. "We now live in a time in which AI can make precise real-time decisions at the door to authenticate or deny access using your face as a credential,” said Greg Sarrail, Senior Vice President of Sales at Alcatraz AI. “IFSEC 2022 allowed Alcatraz AI to demonstrate the speed and accuracy of autonomous access control. The number of qualified partners and end-users representing a broad international scope in attendance at IFSEC was encouraging.” Meanwhile, the Eagle Eye Networks stand attracted a lot of visitors keen for a demo of their new Eagle Eye Smart Video Search, which allows users to search for people, vehicles, or objects, and immediately find the exact video across all cameras in all sites. "AI and cloud are two trends that Eagle Eye, the media, and the security business community have been talking about for a while. We were excited to showcase Eagle Eye's new AI-powered technologies at IFSEC 2022," added Rishi Lodhia, Eagle Eye Networks Vice President and Manager Director EMEA. "Our stand was buzzing with activity and AI was the main topic of discussion for all three days. All in all, a great show."  Investing in a secure future Engineers of Tomorrow gave apprentice finalists the chance to show off their skills in front of thousands of peers and professionals from the security sectors live on the show floor. The winners will go on to the WorldSkills UK (WSUK) LIVE competition – the nation’s premier skills, apprenticeships, and careers event. Although the products on display at IFSEC promised a contactless, digital future, this was a good reminder of the importance of the people who install and maintain these systems and the vital role of engineering apprenticeships in the industry.

Convergint Technologies’ rapid growth has come through a combination of organic growth and acquisitions — they have acquired 35 companies since 2014. Growth has been a focus since day one when the founders started the systems integration company with 10 colleagues in a basement. Today, the diverse company includes more than 5,000 employees globally. As technology has advanced and business practices have evolved, Convergint’s core values and beliefs have guided their path forward.  Customer-centric approach Convergint’s culture is a critical aspect of the company, from the executive level to frontline colleagues. “It is essential that the companies we look to acquire and develop partnerships with directly align with our people-first, customer-centric, inclusive culture centered on colleagues and customers,” says Mike Mathes, Executive Vice President, Convergint Technologies. “This approach has allowed us to maintain and grow our number of colleagues across our acquisitions and enables us to continue being our customers’ best service provider.” Integration practices Many practices have to be form-fitted to each individual acquisition A simple but important consideration as Convergint grows through acquisitions is: No two companies are the same. While some integration practices can be standardised across the company, many practices have to be form-fitted to each individual acquisition, says Mathes. “Our objective is not to come in and immediately implement change. We want to build on what has already been successful within the local market and share our learned experiences. There is plenty we can learn from each other and create a much better organisation.” Mathes says that Convergint’s view of a successful acquisition is that 1+1=3. “The end result is always much more impactful than what we anticipated,” he says. “Every acquisition brings with it an experienced leadership team, dedicated and skilled colleagues, vertical market and technological expertise. Most acquisitions are in geographies where we do not already operate, so with every acquisition, we increase our capability to serve our customers much better.” Also, the network of Global Convergint Technology Centres (CTCs) helps expand clientele, and the Convergint Development Centre (CDC) offers new support capabilities allowing acquisitions to grow at a very high rate. Expanding service Are there more acquisitions to come? Mathes says Convergint is always open to further expanding its footprint across the globe, improving its ability to service customers, deepening their technical expertise, and continuing to expand service offerings across the current and new vertical markets. However, the current focus remains on several key factors: service to colleagues, customers, and communities. “While obviously, acquisitions fuel our growth, the addition of these organisations to Convergint has really improved our ability to service clients on a global basis,” says Mathes. Acquiring ICD Security Solutions in Asia, for example, made Convergint a pioneer in that market for U.S.-based multi-national companies. Meeting customers demand “Convergint does not weigh market conditions when making an acquisition decision,” says Mathes. Rather, they are primarily focused on meeting or exceeding their customer’s needs on a local to a global level. They see acquisitions as a potential way to extend their geographic reach so they can be closer to customers. An acquisition might also expand technological or vertical market expertise. “The end goal is for us to enhance our service capabilities by attracting and retaining talented colleagues and leaders to better service our customers,” says Mathes. Enhancing and expanding services Convergint identifies how to leverage the expertise to further enhance and expand current service options “Economies of scale” have not been a consideration. They have never sought to acquire companies and restructure them in the process, for example. Rather, each company brings forth a unique skillset, is carefully vetted by the executive team, and provides purpose in the company's mission and vision for the future.” “Frontline colleagues are Convergint’s most valuable assets,” says Mathes. Rather than restructuring and eliminating skilled, knowledgeable colleagues, Convergint identifies how they can leverage the expertise to further enhance and expand current service options for customers. “Our colleagues and their skill sets are our competitive advantage—they remain an essential element to our success,” says Mathes. Demand for integrator services “We continue to experience a growing demand for innovative solutions across electronic security, fire alarm, and life safety,” says Mathes. “As companies innovate further and rely on technologies such as artificial intelligence, cybersecurity, IoT, and cloud solutions, we expect to see an increased demand for integrator services. Our customers demand a local service provider who is responsive and can meet their needs, which is why Convergint aims to be its customers’ best service provider.” This year, Convergint is celebrating its 20th anniversary. In 2021, they will continue to focus on the same critical components that have dominated since day one taking care of colleagues, customers, and the communities where they operate.

The COVID-19 pandemic has provided a double challenge to physical security systems integrators. For one thing, they have had to adapt their own businesses to survive and thrive during the pandemic. On the other hand, they have also been faced with new challenges to serve their customer’s changing needs. Global pandemic effects One integrator company, North American Video (NAV) took the now-familiar steps most companies confronted to adapt their business model to operations in a global pandemic – they suspended all non-essential travel and face-to-face meetings. At one point, NAV had a single employee in the New Jersey headquarters and another one in the Las Vegas office. The rest worked from home, with other offices opening as needed over the following weeks. Another integrator, Convergint Technologies, was able to adapt its approach to the pandemic, location by location, across the United States. The integrator benefitted from its leadership structure, with local managers in various regions who are autonomous and could react to what was happening in each region. Virtual workforce “We saw a dip in April and May, but since then, we have seen business pick back up,” said Mike Mathes, Executive Vice President, Convergint Technologies. The Business of Integration virtual conference sponsored by the Security Industry Association (SIA) “We already had tools and infrastructure deployed to support a virtual workforce. We had the software and the right equipment, and that has allowed us some flexibility to approach the repopulation of our offices in a gradual way.” The impact of COVID-19 on integrators and their customers was the main topic of discussion at a session on The Business of Integration at the Securing New Ground virtual conference sponsored by the Security Industry Association (SIA). Remote monitoring North American Video also benefitted from having technical personnel spread across the United States. By assigning work duties on the basis of geography, they could travel by car with less risk than air travel. They also increased their use of remote monitoring and support to avoid extra visits to customer sites. With 80% of the business in the gaming industry, North American Video saw a profound impact on their customers with the almost complete shutdown of casinos during the early days of the pandemic. Even though gaming was impacted particularly badly by the virus, NAV stayed engaged working on four or five large casino construction projects that continued throughout the shutdown. Revenue shortfalls State legislatures will approve more casinos to help plug the holes in their budgets Other casinos took advantage of empty facilities to make needed upgrades without worrying about disrupting casino operations. “A lot of our strong, long-term clients have sought to perform upgrades during the downtime, including needed service and maintenance,” said Jason Oakley, President and CEO, North American Video (NAV). “When gaming was closed, you were allowed in the facilities to work.” Oakley also sees long-term optimism for the casino business, which will offer a means for state and local governments to make up revenue shortfalls. “State legislatures will approve more casinos to help plug the holes in their budgets,” Oakley predicted. Demands for technology Oakley and NAV have seen an evolution in customer demands for technology in light of the pandemic. The trick is to differentiate between demand that is an immediate reaction versus technology trends that have more staying power.  Although customers were keen on purchasing thermal cameras, for example, NAV did the research and recommended against the use of the technology to some of their customers. Artificial Intelligence for social distancing The use of artificial intelligence (AI) for a variety of applications seems to have more staying power. “One area of interest at a high level is modification and repurposing of AI for face mask detection, social distancing and people tracing, including integration into existing cameras,” said Oakley. “If the hospitality industry comes to terms with the new normal with smaller restaurant capacities, there may be an opportunity to use AI for social distancing.” Contact tracing and visitor management technology Mathes of Convergint sees a massive change as customers move toward managed services, accelerating the change with new use cases. We have an entire group that focuses on new solutions and what customers are looking for" As offices seek to repopulate when the pandemic subsides, customers are looking for new uses of existing technologies, added Mathes. “We have an entire group that focuses on new solutions and what customers are looking for,” he said. “They need to understand who is in the building and where they go in the building. If we know someone was only in the cafeteria from 10 to 11 a.m., we can know who was in the cafeteria at that time.” Opportunity for vertical markets to move forward He predicts technologies for contact tracing and visitor management tracking who’s in the building and where will be around for a long time to come. "Various customers and vertical markets are looking at the slowdown differently," said Mathes. "For example, while airlines have slowed down, the view from the airport market is more long-term." “They have 15-year plans, and [the slowdown] is an opportunity to move forward. In the technology space, data centres are expanding. “We try to focus our resources on areas where the money is being spent,” said Mathes. “Our K-12 group has seen an 80% growth over 2019. The money is tied to bonds, so there hasn’t been a slowdown relative to revenue.” He said Convergint is cautiously optimist about 2021.”

High-quality skin care products, developed using the latest technologies and manufactured sustainably: the international Babor Beauty Group is represented in more than 70 countries with its sought-after beauty brands. Research and development as well as production take place at the company's headquarters in Aachen, Germany, while filling and logistics are located just a few miles away in Eschweiler.  Use of digital process In 2023, the family enterprise inaugurated a cutting-edge production facility here, known as the “Babor Beauty Cluster”. Around half a million jars, tubes, and ampoules are filled there every day, and logistics and shipping are also handled on-site. A special feature of the 60,000 sq.m plant is its extensive use of digital processes for working and operating as efficiently as possible. The fully networked complete solution from Bosch Building Technologies for safety, security, and building management makes a valuable contribution to this. Greater safety, security, comfort, and efficiency The smart solution integrates, among other things, fire protection, intrusion alarm, and access control systems The smart solution from Bosch Building Technologies was precisely tailored to meet the Babor Beauty Group’s requirements. It integrates, among other things, fire protection, intrusion alarm, and access control systems, as well as a video security solution for safeguarding the perimeter and premises.  AI-based video security for fast, frictionless reception The AI-based video security solution analyses every captured image while using predefined rules and only triggers an alarm if at least one of them is met. This avoids false alarms, thus enabling even more effective security management. The solution from Bosch Building Technologies also includes a digital visitor management system that saves time with a self-registration function. It ensures fast, frictionless reception of guests and tradespeople and includes audit-proof archiving, which significantly eases the workload of Babor’s operating team. Smart truck and parking space management The moment a truck enters a predefined loading zone, an intelligent recognition function initiates video recording Another highlight is the smart truck and parking space management with license plate detection for user-friendly access control. Properly secured loads are also automatically documented. The moment a truck enters a predefined loading zone, an intelligent recognition function initiates video recording to provide comprehensive documentation of the process. Management system for control across sites The Babor Beauty Group’s technical operations and facility management team is responsible for both the company’s headquarters in Aachen and the production and logistics cluster in Eschweiler. The safety and security systems of both sites have therefore been integrated into the “Building Integration System 360” from Bosch Building Technologies.  Centralised management platform This centralised management platform provides control of all building systems, enabling Babor Beauty Group's operations and management team to respond efficiently to security-related events.  The solution is also flexibly scalable to facilitate the integration of future site extensions. Bosch Building Technologies will operate this complete solution for the next ten years within the scope of a build-operate-transfer model.

Baydale Control Systems has taken control of its stock management using a BigChange 6-in-1 system. Specialising in electronic security and fire alarm systems, Baydale moved to the cloud-based solution to improve its client record management, provide visibility of the mobile workforce, and offer digital certification. Since implementing, BigChange has allowed Baydale to improve profitability by allocating routine jobs and ad-hoc call-outs 80 percent faster and boosting engineer productivity by 33 percent. Security design, installation, and integration Established in 1999, Baydale is at the forefront of security system design, installation, and integration. Working primarily with public and community sector organisations such as Local Authorities, Police Forces, Educational Institutions, NHS Trusts, and Housing Associations, Baydale’s core services include CCTV, door entry, security doors, gates and barriers, and fire detection and alarms. Baydale operates a 24-hour-a-day, 7-day-a-week engineering operation with more than 40 specialists operating nationwide. Digital certification “Our previous system, a server-based platform, had served us well for almost 20 years, however, as we expanded and our client base expected more, it just wasn’t keeping pace,” commented Tina Lunnon, Service Admin Manager and BigChange ambassador within Baydale. “We knew we wanted a system that was cloud-based, we also knew we wanted a system that would allow us to keep track of stock, have visibility of engineers’ movements, and offer digital certification.” BigChange job management system BigChange job management system, which incorporates a mobile workforce app, CRM, job scheduling One of Baydale’s primary objectives for implementing the BigChange job management system, which incorporates a mobile workforce app, customer relationship management (CRM), job scheduling, live tracking, financial management, and business intelligence tools in one system, was control and visibility of its mobile workforce. “We reviewed several systems before we looked at BigChange and fell in love!” she continued. Colour-coded job progress icon “Being able to see where our engineers are, in real-time, alongside a colour-coded job progress icon, means it’s much easier to pick up work and allocate an appropriate and available resource." "This means each engineer can complete more jobs per day making them on average 33 percent more productive.” Stock control Another driver for the big change in job management at Baydale was stock control. “Having our stock records managed digitally has taken some time to get up and running but we are seeing a clear benefit of those hours invested as knowing what an engineer has on their vehicle means jobs can be allocated 80 percent faster.” CRM features Baydale has also transformed up to 95 percent of its workflows to digital, improving the speed Baydale has also transformed up to 95 percent of its workflows to digital, improving the speed of customer updates and reducing the admin resource required to duplicate information from paper to digital. The CRM features are clear and simple to navigate, and, being able to add custom fields allows Baydale to share detailed customer and site information between the back office and field teams. The ability to add notes and link to quotes and additional documents and actions such as text messages sent, provides evidence for audit trails and customer clarification if required. Job cards “Overall, we have noticed a vast improvement in the way we communicate with our clients." "The job cards produced by BigChange are clearer, holding just the right information including time and date stamped photos, and the ability to set up auto send has made a massive difference in the number of emails we generate and calls we make.” Job completion reporting Using the BigChange booking site, some of Baydale’s larger clients can also self-serve information Digital certification and job completion reporting is important for Bedale’s clients and these have boosted customer service as worksheets and certificates can be shared with the client as soon as a job has been completed. Using the BigChange booking site, some of Baydale’s larger clients can also self-serve information and schedule routine appointments. Control and awareness “BigChange has transformed the management of our mobile operation,” Lunnon concluded. “We now have much more control and awareness, we have seen an improvement in our compliance obligations, and we achieved our most profitable year ever – some of which can, without doubt, be attributed to the use of BigChange.”

Take a walk to the local high street. Compared to a few years ago, they may notice many more “To Let” signs in empty shop windows.  It comes as no surprise given the number of shocks to the economic system over the last five years, ranging from COVID-19 to international conflicts, all of which have led to various consequences, such as energy price hikes, interest rate increases, and a general shift in many people's work patterns and consumer behaviour. Vacant retail space The total number of void private-sector commercial properties stands at approximately 165,000 According to Savills Research, the overall footfall of vacant retail space in the UK is around 14.5%, while the total number of void private sector commercial properties stands at approximately 165,000.  Additionally, an estimate of 7,000 commercial and business properties owned by Local Governments in Great Britain have been unoccupied for over 12 months. Net Zero ambitions Furthermore, a recent BBC article points out that business tenants are more inclined to search for smaller, newer and more energy-efficient office spaces to rent, are willing to downsize owing to hybrid working, and seek buildings that complement their Net Zero ambitions. This might be interpreted as an indication that a number of long-standing commercial premises would become vacant in the near future, forcing owners to update and repurpose empty spaces to meet the demands of a changing market. A costly asset that requires extra protection Insurance companies charge higher premiums for void property and require regular security While the property market and customer demands are shifting, some truths remain unchanged: commercial property should generate money, not drain it. However, void sites imply outgoing costs and no profit, so it only makes sense that any vacant space should be flipped as soon as possible. Unoccupied premises can become an alluring target for squatters, vandals, thieves and trespassers, which is one of the main reasons why insurance companies charge higher premiums for void property and require regular security and fire safety checks too. Enhanced security measures Such properties must be protected by enhanced security measures. This often involves the installation of steel doors and screens, perimeter protection, vigilant surveillance and prompt alarm response. After all, any break-in can cause far greater financial damage than the costs of protection; and the owner is legally liable for any injuries sustained by trespassers. Meanwhile, legit access is very much required by contractors to upgrade and renovate the site in preparation for the next business occupier. Any delays or missed visits result in further charges on an asset that is essentially nothing but another bill while vacant. Access issues: Fetch the keys For every contractor visit, property check or viewing, a key must be obtained offsite and then returned A minor but, consequently, very important issue might arise when accessing a site that is unmanned 24/7. For every contractor visit, property inspection or viewing, a key must be obtained offsite and then returned. This takes time, implies unnecessary travel and, potentially, may result in additional missed visit fees and rebooking arrangements in instances when a contractor is unable to gain entry. As a result, it may slow down the void property turnaround time. Keyholding arrangements Furthermore, complex keyholding arrangements can also slow down the security alarm response time. More and more security companies are moving away from the traditional keyholding model, in which keys are stored at the central location or in heavy key lockers in vans during patrols. While reaction time is critical, time is frequently wasted collecting keys or waiting for a keyholding patrol (rather than the nearest one) to arrive on site. Lock up and leave the keys. Securely. Keyholding solution must be more robust than doors or other means of entry to stop opportunistic intruders What about storing keys at the point of entry? This may be controversial, but it is a solution that has gained popularity in void property management with implementation of secure range key safes and lockboxes. The primary concern in such an approach is security. Even though property is void, the keyholding solution must be more robust than doors or other means of entry to prevent opportunistic intruders from taking advantage of the new keyholding arrangement. Smart key management solutions Stuart Wheeler, Managing Director of Keynetics, a company that offers smart key management solutions with security-certified key safes, comments, “Over the years, we have developed strong relationships with the top void property management companies in the UK and Europe. These clients require a keyholding solution that enables efficient FM service provision for vacant properties while also providing a high level of security.” “Storing keys at the point of need enables quicker alarm response times and allows approved contractors to enter the premises without any delays, but security must not be compromised; in that respect, our SentriGuard key safes are suitable for commercial properties and certified to LPS 1175 (Loss Prevention Standard) C1 and C3 security ratings, which is unrivalled by any other supplier.” SentriGuard key management system Stuart confirmed that in addition to security, the SentriGuard key management system is highly praised for its innovative technology. First, it incorporates a bespoke cloud-based platform that allows customers to manage access to multiple properties remotely and generate various audit reports that can also serve as a proof of service delivery. Second, assigned individuals may gain access to premises either using the mobile app or a time-restricted code. He added, “The ability for clients to access real-time data of site visits with a solution that does not break the bank and is secure has been the key to the success here in the U.K. and now across mainland Europe.”

With the common goal of improving security and emergency response in the event of a critical incident, community members in Livingston County have deployed technology that turns their standard security cameras into a powerful resource for 911 Emergency Communications Centre telecommunicators (911 professionals).   Response time “It’s all about response time: The key to saving lives, curtailing damage, and rapidly resolving an emergency of any kind–whether it’s a natural disaster, fire, mass shooting, or other criminal activity–is getting accurate information to first responders so they can take quick, decisive action,” said Mike Murphy, Livingston County Sheriff.  While security cameras are ubiquitous at schools and businesses, 911 telecommunicators typically cannot access them in an emergency. Eagle Eye 911 Camera Sharing With Camera Sharing, the telecommunicator can also have “eyes on the scene” and, within seconds, gather information Eagle Eye 911 Camera Sharing changes that by giving telecommunicators instant access to live video from one or multiple security cameras when a 911-triggered emergency occurs, empowering them to quickly deliver critical incident information to first responders through a partnership with RapidSOS. Telecommunicators generally rely on verbal information from 911 callers. With Camera Sharing, the telecommunicator can also have “eyes on the scene” and, within seconds, gather an immense amount of information.  Real-time situational awareness “Camera Sharing gives us a real-time view of the situation at hand as it’s unfolding,” said Kecia Williams, 911 Director, Livingston County 911 Central Dispatch. “Lots of times it takes a while to attain pertinent information from a 911 caller because they’re distraught or not clear. With Camera Sharing, we can instantly see for ourselves what’s going on, and we can get this information to the fire department, EMS, or law enforcement much quicker.”  Camera Sharing technology This organisation works with local school districts to provide educational services Livingston County is the first county in Michigan to demo the new technology at the Livingston Educational Service Agency in Howell. This organisation works with local school districts to provide educational services and support to 26,000 students throughout the county.   “I am impressed with the Camera Sharing technology and can see the potential for improving response times by first responders to critical events in our community,” said Michael Hubert, Superintendent of Livingston Educational Service Agency.   Cybersecurity and privacy protection Joe Bommarito of Elite Fire Safety, a division of Sciens Building Solutions, a security integrator based in Novi, Michigan, said, “Most businesses and schools already have security cameras that can easily be connected to Eagle Eye 911 Camera Sharing, which is a first-of-its-kind technology that has cybersecurity and privacy protections built in." "As a former law enforcement officer, I believe camera sharing can significantly improve the outcome of emergencies and improve safety and security for first responders.” Dean Drako, CEO of Eagle Eye Networks said, “Livingston County is a prime example of a growing trend we’re seeing in the U.S. where entire communities - schools, businesses, public safety officials, and community pioneers are working together to ensure they are prepared as possible for emergencies.”

LATINA Construction and Drilling needs to maximise staff safety and site security on the La Santa Maria oil drilling platform in the Gulf of Mexico. To achieve this, they have implemented a Hikvision solution featuring explosion-proof cameras equipped with deep learning algorithms for perimeter protection and fire detection. This system provides real-time alerts to the security team for swift incident response. Challenge: Maximising security and safety High value of hydrocarbon products makes perimeter security crucial for safeguarding staff and assets Oil and gas sites face unique security and health and safety challenges. The extraction, refining, and transport of hydrocarbons present significant fire and explosion risks that require all equipment and installations to operate at safe working temperatures. Additionally, the high value of hydrocarbon products makes perimeter security crucial for safeguarding staff and assets. These are some of the well-known challenges facing Constructora y Perforadora LATINA (LATINA Construction and Drilling), a major geothermal drilling company in Latin America with more than 60 years of experience. ‘La Santa Maria’ drilling platform The organisation is responsible for operating the ‘La Santa Maria’ drilling platform in the Gulf of Mexico, while also ensuring protection of the local maritime environment and wildlife based on responsible operations. The platform, built in 2013, is relatively close to land, making it more vulnerable to security breaches and property damage from trespassers. To address these risks, and to ensure that environmental risks are mitigated, the platform needed a new, improved, security solution. 24x7 perimeter security This needed to provide 24x7 perimeter security, excellent fire prevention capabilities, and the ability to minimise health and safety risks for employees. In addition, the system needed to be highly corrosion-resistant to withstand the harsh maritime environment, where the platform is located. Solution: Hikvision explosion-proof thermal imaging cameras with on-board deep learning for fire detection and perimeter security To overcome these challenges, LATINA Construction and Drilling, in collaboration with the renowned System Integrator - STC Global System, has deployed a Hikvision solution, which incorporates Thermal & Optical Bi-spectrum Network Bullet Cameras (DS-2TD2637-35/P) and Explosion-Proof Thermographic Network Bullet Cameras (DS-2TD2466T-25X). Hikvision explosion-proof thermal imaging cameras The explosion-proof cameras are housed in 316L stainless-steel casings The explosion-proof cameras are housed in 316L stainless-steel casings, preventing sparks or heat from coming into contact with potentially flammable fumes. The casings meet the NEMA-4X anti-corrosion standard, ensuring durability in the salty sea environment. The cameras’ thermal imaging capabilities, along with the sensitive fire-detection algorithm, ensure that any overheating equipment is reported immediately, even in low-visibility conditions such as fog and rain. Cameras feature powerful analytics functions Both Hikvision camera models use an on-board deep learning algorithm to provide powerful analytics functions. This means the cameras can generate alerts immediately for certain types of incidents, including perimeter invasions (line crossing) and entry of unauthorised people. The algorithm also distinguishes false alarms caused by moving objects like seabirds, high waves or storms from genuine threats, such as people invading the platform perimeter. This helps to minimise false alarms. The cameras also feature light and strobe alarms to alert intruders, deterring them from further actions. Benefits: Increased staff health and safety, optimised operational efficiency, and durable performance Enclosed in heavy-duty casings, the Hikvision explosion-proof cameras help to maximise staff health and safety by ensuring that the risk of camera-related sparks and resulting fires and explosions is minimised. Additionally, the cameras' thermal imaging helps the platform respond quickly to temperature increases or fires, ensuring the safety of personnel and assets, while adhering to environmental regulations. False alarm reduction deep learning algorithm The company can mitigate security risks associated with the platform’s location close to land The false alarm reduction deep learning algorithm ensures that members of the security team can focus 100% of their effort on genuine security threats, speeding up responses, saving time, and increasing operating efficiency and performance. With automated alerts for security incidents, such as ‘line crossing’, the company can mitigate security risks associated with the platform’s location close to land and ensure the safety of everyone working on the platform. Corrosion-resistant cameras offer chemical resistance Finally, but equally importantly, the corrosion-resistant cameras offer exceptional chemical resistance and durability, making them well-suited to withstand the harsh maritime conditions of the Gulf of Mexico. This reliability ensures that LATINA Construction and Drilling continues to benefit from the system for years, despite constant exposure to saltwater. Additionally, the reduced need for repairs and maintenance results in significant cost savings.

Oskar Strøm, a renowned expedition pioneer, heads film expeditions in Svalbard. These expeditions focus on documenting polar bears in their natural Arctic habitat. To capture unique footage, the film crew lives in extreme conditions: enduring very low temperatures, residing in small sleeping pods, and positioning themselves near polar bears. Strøm required a solution to secure the camp and protect his team and valuable equipment from polar bears wandering around searching for food. Challenge Protecting a remote site from furry intruders and ensuring fire safety under extreme conditions Living next to polar bears in Svalbard to film them presents unique safety risks for Oskar Strøm’s crew. Hungry polar bears often dare into human camps to search for food and can threaten crew members or damage valuable equipment. Moreover, the lack of infrastructure necessitates generators, increasing fire risks. The crew’s compact sleeping pods create concerns about carbon monoxide buildup. This combination of wildlife threats, fire hazards, and potential CO poisoning in a remote Arctic location demands a comprehensive and reliable security solution capable of simultaneously addressing multiple risks in extreme conditions. System requirements Designlarm’s task was to develop a system to detect polar bear intrusions and alert the crew immediately. The solution had to protect personnel and expensive equipment, including generators and filming gear, while also including fire and carbon monoxide detection.  The system needed to be easy and intuitive to install, requiring minimal maintenance, and capable of operating without laid cables or constant internet connectivity. This comprehensive security setup had to function effectively and self-sufficiently in Svalbard’s harsh environment, where technical support is not readily accessible. Solution A comprehensive wireless security system that withstands extreme Arctic conditions Designlarm chose the Ajax system for Oskar Strøm’s expeditions for its versatility, reliability, and intuitiveness. The Ajax ecosystem offers a comprehensive range of products that address all the expedition’s security needs. The system’s wireless operation was crucial for covering the camp area, where sleeping pods are spread out, and there are no structures for cable attachment. This wireless capability allowed for flexible placement of devices across the entire site, ensuring protection without the need for complex wiring. Hub 2 Plus Jeweller The security system for the Arctic expedition is built around Hub 2 Plus Jeweller. This control panel uses Ajax proprietary radio protocols Jeweller to ensure reliable communication between all devices without leaning on internet access. This feature is crucial in the Arctic, where 2G/3G/4G coverage is nonexistent, and the team relies on limited and expensive Starlink internet access.  Two-way communication Due to reliable two-way communication, Hub 2 Plus Jeweller receives alarms from detectors and delivers them to users. This ensures no alarm will be missed, guaranteeing protection even without Wi-Fi or cellular communication. At the same time, occasional internet connections allow for system updates. Powered by a 12-24V PSU (type A), the Ajax hub operates on low-voltage sources instead of relying on a standard power grid, which is absent in remote Svalbard. DualCurtain Outdoor Jeweller detectors Four DualCurtain Outdoor Jeweller detectors are placed around the camp’s perimetre to guard the camp against polar bear intrusions. Each device features two narrow-angle motion detectors facing opposite directions and providing a total detection range of up to 30 metres (15 metres in each direction). This way, the bear’s approach will be registered in advance, not on the doorsteps of the sleeping pods. Software algorithm The viewing angle can be adjusted by 3 degrees horizontally on each side, eliminating blind spots and ensuring comprehensive coverage. To minimise false alarms caused by snow or small animals, the detectors use a software algorithm that analyses signals from IR sensors. When triggered, DualCurtain Outdoor Jeweller detectors send alarms to indoor and outdoor sirens, effectively alerting the crew if a polar bear enters the camp. MotionCam Outdoor (PhOD) Jeweller detectors MotionCam Outdoor (PhOD) Jeweller detectors serve as a second line of defense and provide motion detection with visual verification of alarms. When a polar bear crosses the perimetre, monitored by DualCurtain Outdoor Jeweller detectors, the system immediately triggers an alarm. While the bear moves around the camp, the built-in camera from MotionCam Outdoor (PhOD) Jeweller takes a series of photos, which the crew can see in the Ajax app within 9 seconds when connection to the internet is available. This visual verification allows the team to monitor the bear’s actions and exact location within the camp. Indoor and outdoor sirens They serve a dual purpose: warn the crew about an intrusion and aim to deter approaching polar bears Indoor and outdoor sirens were installed in the camp to alert the team of security violations and deter curious or aggressive polar bears. HomeSiren Jeweller devices are installed inside sleeping pods to quickly wake the crew if a polar bear breaches the camp perimetre. The sirens provide immediate notification of danger and are impossible to ignore. StreetSiren Jeweller devices are deployed for external alerting. They serve a dual purpose: warn the crew about an intrusion and aim to deter approaching polar bears thanks to a tone. StreetSiren can produce a sound of up to 113 dB, lasting up to 3 minutes. Ajax SpaceControl Jeweller key fob The Ajax SpaceControl Jeweller key fob is an essential component of Oskar Strøm’s security system. This compact device allows control of the alarm system even without the internet. With the key fob, users can arm, disarm, set night mode, or trigger an alarm manually. Its impressive 1,300-metre connection range to the hub ensures system control from various points around the camp. FireProtect 2 (Heat/Smoke/CO) Jeweller detectors In addition to the threat of polar bears, the expedition team faced the invisible danger of carbon monoxide poisoning. This risk is high in their small, tightly sealed sleeping pods, where CO can quickly accumulate to dangerous levels. To address this issue, Designlarm installed FireProtect 2 (Heat/Smoke/CO) Jeweller detectors. They have a built-in siren and LED indicator to alert when a sensor detects a threatening CO level. The detector is always active and reacts 24/7, regardless of the system’s security mode. In addition, the detector will also alert the team of the fire. Its unique smoke chamber doesn’t require regular cleaning, while a dual-spectrum sensor differentiates smoke from steam, reducing false alarms. Durability and reliability The Ajax security system has demonstrated remarkable durability and reliability even in extreme Arctic conditions. Despite being rated for temperatures down to –40 °C, the system operated effectively at –45 °C. For over 1.5 months, outdoor devices such as DualCurtain Outdoor Jeweller, MotionCam Outdoor (PhOD) Jeweller, and StreetSiren Jeweller have been operating without issues in these severe conditions. The only notable effect of extreme cold was faster battery drainage, which is expected at such low temperatures. However, this wasn’t a significant issue as the system informs users about low battery levels in advance. Anticipating this challenge, the expedition team had prepared by bringing an ample supply of spare batteries. Why Ajax Performance surpassing expectations. Ajax devices have demonstrated exceptional reliability in harsh Arctic conditions and outperformed their specified operational parametres. They provided dependable protection against polar bear encounters and other potential threats in one of the world’s most challenging environments. Reliable operation without constant connectivity. An Ajax security system functions effectively without continuous connection to the internet. Hub 2 Plus Jeweller maintains communication between all devices and continues to process and respond to alarms even when there is no internet connection. System mobility and ease of installation. One person managed to install and configure the entire system using the intuitive Ajax app. The whole process is fast and does not require specialised tools. Products Hub 2 Plus Jeweller: Security system control panel. 12-24V PSU (type A): Power supply unit for the device operation on a low-voltage power source. DualCurtain Outdoor Jeweller: Wireless bidirectional curtain IR motion detector. For outdoor and indoor use. MotionCam Outdoor (PhOD) Jeweller: Wireless IR motion detector that takes on-demand photos and photos by alarm, schedule, and scenario. For outdoor and indoor use. FireProtect 2 (Heat/Smoke/CO) Jeweller: Wireless fire detector with heat, smoke, and CO sensors. Version with replaceable batteries. HomeSiren Jeweller: Wireless indoor siren. StreetSiren Jeweller: Wireless outdoor siren with vandalism resistance. Ajax SpaceControl Jeweller: A key fob for controlling security modes.

The role of the integrator/installer in the physical security marketplace is shifting as technologies evolve and applications expand. Integrators are being faced with a need to augment their expertise both in a wider range of systems and deeper into the specifics of each increasingly complex technology. At the end of the day, it falls to the integrator/installer to ensure a system performs as promised, however much a consultant or even a manufacturer might be involved in the process. We asked this week’s Expert Panel Roundtable: How is the role of the security installer/integrator changing?

A multi-factor authentication is a layered approach that requires users to provide two or more verification factors, such as credentials, to gain access to data and applications. If one of the credentials is compromised, the thinking goes, an unauthorised user will still be unable to meet the second authentication requirement and will be denied access to a targeted physical space, computing device, network, or database. Cybersecurity applications have long embraced the idea of MFA, which is also now more common than ever in the physical security space. We asked this week’s Expert Panel Roundtable: How does multi-factor authentication impact the security marketplace?

Here’s a news flash: 2022 will be a pivotal year for the security industry. As we enter the new year, continuing change is a safe prediction for any fast-moving, technology-driven marketplace. Recent history confirms the ability of the security industry to shift and adapt to changing conditions and to provide an ever-expanding menu of technology solutions to make the world a safer place. Given that the new year will bring change, what will that change encompass? More to the point, what should it encompass? We asked this week’s Expert Panel Roundtable: What is the biggest change you would like to see within the security industry in 2022?