Door security

dormakaba will present its latest developments and innovations in access solutions at the International Security Conference and Exposition (ISC) West 2025, the pioneering security trade event in the U.S., in Las Vegas (March 31-April 4). In booth #20007, dormakaba is showcasing its portfolio of layered security solutions, emphasising how flexible, scalable offerings secure every access point from perimeter to interior. Integration of solutions dormakaba will highlight the seamless integration of its solutions to ensure organisations stay secure now and are prepared. “When it comes to the security of the people and places that matter to you, dormakaba is your trusted partner,” said Ben Brydges, Executive Vice President, dormakaba North America. “We encourage attendees to join us and experience our multifaceted security approach – one that compounds into a sophisticated, layered defence." Product features The following products will be featured as part of dormakaba's presence this year. Layer 1: Facility perimeter Layered security starts. dormakaba card readers, credentials, and full-height turnstiles – such as the Alvarado MST – can control access to the outermost areas of a facility. Layer 2: Facility exterior Automatic sliding doors such as the dormakaba ESA400 provide continuous, self-monitored access for exterior entrances. Layer 3: Common areas High-traffic common areas like lobbies and main entrances call for automated security assistance. Card readers and optical turnstiles – such as the Alvarado Argus V60 – control the flow, granting entry only to those with proper credentials. More than 25 Argus V60 optical turnstiles will welcome ISC attendees across three entrances. Layer 4: Interior areas dormakaba Saffire™ EVO without Wi-Fi: Cloud-connected, electronic lock is updated with the addition of flexible connectivity. This new feature enables greater reliability and a seamless user experience in all areas of a property, even without complete Wi-Fi coverage. dormakaba EasyAssist™: Coming soon, this new low-energy swing door operator offers around-the-clock access while facilitating cost-effective entry and egress and deterring cable tampering and damage. Layer 5: High-security areas CenconX™: As the pioneer in One-Time-Code (OTC) safe lock solutions and the trusted Cencon brand, dormakaba is introducing CenconX, a new device-driven keyless ATM locking solution, to its portfolio. Sensitive areas and materials require additional consideration. Alvarado Security Revolving Doors (SRDs) integrate easily with any access control system and provide fully automated piggybacking and tailgating entrance control to ensure reliable separation and maximum protection for high-security areas. Additionally, the Alvarado Clear Panel Security Turnstile (CPST) will be on display at this year’s ISC West – no other full-height product comes close to the quality, looks, and performance of the CPST. The dormakaba RCI 3525 Series cabinet locks are easy to install, function with existing access credentials, and secure nearly any rack mount server cabinet. Connector One to EntriWorX Insights dormakaba is also expanding EntriWorX™ with the North American launch of EntriWorX Planner and the introduction of Connector One to EntriWorX Insights. The EntriWorX Planner delivers powerful planning tools and solutions for access control systems, and the new Connector One device offers seamless integration for dormakaba’s IoT-enabled doors within Insights. In addition, dormakaba is proud to sponsor the Security Industry Association (SIA) Women in Security Forum Networking Breakfast and Power 100 Celebration on April 4.

Comelit-PAC has launched a new Gateway to allow customers to connect their PAC controllers to Housing Central, a simple-to-install device designed to facilitate seamless access control communication and remote management for residential customers. The PAC Gateway has been created to address the evolving needs of residential customers and to enable remote management between the primary PAC 511/512DCi and secondary 512DC door controllers on site, communicating via Ethernet or Cellular networks with Housing Central. Access control communication Says Steve Riley, Division Director at Comelit-PAC: “The PAC Gateway represents a simple-to-install device that facilitates seamless access control communication and remote management." "It addresses the evolving needs of our customers by enabling them to securely manage remote residential properties, administrate tenant credentials and remotely control doors to allow visitor or contractor access.” Transition to the 4G or Ethernet solution Upgrade will allow clients who have been using PSTN or GSM to manage their remote properties Riley added: “By adding the PAC hardware to Housing Central, we are also expanding the functionality our cloud solution offers, including the ability to create Time Profiles used to restrict Staff and Residents access to areas of the block, or applied to a door enabling free access during these periods.” This upgrade will allow customers who have been using PSTN or GSM to manage their remote properties to transition to the 4G or Ethernet solution with minimal effort, disruption and investment. Introduction of Access Profiles Steve continues: “With the launch of the PAC Gateway, we also took the opportunity to enhance the look, feel and functionality of Housing Central, guided by valuable customer feedback." "These updates include a revamped reporting tool that allows users to email reports directly, an overview section displaying managed hardware and an improved process for applying access permissions to credential holders - whether tenants or staff. The introduction of Access Profiles makes it easier for customers to quickly add, amend, or remove access without updating individual records, recognising their systems are always evolving.” Comelit-PAC gateways The PAC gateway can be configured to manage up to eight doors, in various configurations The PAC gateway can be configured to manage up to eight doors, in various configurations, but always with a PAC 511DCi or a PAC 512DCi connected directly to the Gateway with secure IP SSL or 4 G connections to Housing Central. Comelit-PAC has designed gateways for minimal installation requirements, ensuring a hassle-free setup process, providing flexible connectivity options to suit various customer needs. New 500 series door controllers Steve concludes: “Together with the network options and the capabilities to enable both new and existing 500 series door controllers, customers can enhance their current access control systems with a future-proof, scalable and cost-effective solution." “The launch of the PAC Gateway demonstrates our conscious efforts to make advanced, secure access control solutions more accessible and user-friendly. Compared to other solutions, we can manage both PAC and GDX hardware on our customers' sites as part of the same system, providing real-time management of remote doors and the ability to manage multiple controllers and doors efficiently.”

Codelocks has appointed Nayem Momin as its new Area Sales Manager for the South of England. Nayem has over six years’ experience in and sales, including three years in the door hardware sector. He brings a wealth of experience in expanding customer bases and fostering long-term relationships.  Codelocks’ customer base Notably, Nayem was previously responsible for the master key systems of the apartments in the redeveloped Battersea Power Station as well as push button locks for the retail section within the development.   Nayem will apply his strengths in developing and implementing strategic sales plans to grow Codelocks’ customer base and solidify its presence as a pioneer in architectural ironmongery across the South of England. Reputation for innovation and reliability Nayem will apply his strengths in developing and implementing strategic sales plans Joanne Milne-Rowe, Codelocks’ Managing Director UK commented on the new appointment, saying, “With three decades of providing world-class access control solutions, Codelocks continues to evolve and strengthen our market position. Nayem is a hugely welcome addition to our growing team." "His appointment reflects our commitment to strategic growth and our deep understanding of customer needs in the South of England. His expertise will help us build on our reputation for innovation and reliability, ensuring we continue to lead the way in mechanical and electronic lock technologies.” Innovation and development in access control Newly appointed Area Sales Manager for the South of England, Nayem Momin said, “Joining the Codelocks’ team and helping its continued growth is a great proposition for anyone interested in innovation and development in access control." "What excites me most is seeing how our products make life easier for people and give them peace of mind that places and property are protected in an intelligent, streamlined fashion. It’s an inspiring company to be part of, in an important industry sector.”  

If you were to ask people outside our industry what door and access security entails, chances are their answers would reflect their common encounters with locks, security guards, cameras, and maybe metal detectors, badges, or automatic doors. But if they were curious enough, they’d probably be astounded to learn how extensive, intricate, and interesting the business can be and, of course, how vital it is to life safety, physical security, and cybersecurity.   Integrated, interoperable solutions They’d also discover that it’s not just about levers, deadbolts, and other products. Instead, it’s a system of many systems, integrated, interoperable security solutions that cover everything from access control, video surveillance, fire alarms, and communications to server rooms, IT networks, energy efficiency, and more.    Partnerships to keep up with changing needs A manufacturer’s support of their customers is how prepared they are to respond with high-quality advice Integral to the future success of the openings solutions industry is how well manufacturers and security experts keep up with the changing threat landscape and their customers’ evolving needs. Part of a manufacturer’s support of their customers is how prepared they are to respond with high-quality advice, service, and innovations that address the questions and concerns that arise.   That’s why more developers, designers, and end-users alike are leaning on partnerships with visionary manufacturing companies and systems integrators who proactively keep their ear to the ground and an eye on the future.  Caution: curves ahead  As we look toward that future here in North America, there will always be forces of change to contend with and the accompanying impact on people’s safety, security, health, and livelihoods that our industry will need to address. The forces range from the incessantly unfolding threat scenarios in our country and the world’s geo-political dynamics to climate change and a host of other shifting factors, including the ways we want to work post-pandemic.  Bypassing tailored approach Commoditisation poses risks to customised systems integration, good design, the environment Like many industries, ours has seen a change in the level of commoditisation in recent years. While this may give some customers access to cheaper door products in the short term, it usually means bypassing a tailored and more effective approach to security solutions that better meet risk assessment needs for the long haul. It can also get in the way of fulfilling a customer’s forward-thinking requirements for sustainable and aesthetic building materials.   In other words, commoditisation, with its tendency toward “sameness” and dependency on less sustainable, corner-cutting materials and processes, poses risks to customised systems integration, good design, the environment, and potentially security itself.   Change for the better  Fortunately, change has its upside, especially as it applies to innovation, the counterforce to commoditisation. It’s the primary reason why progressive architects, integrators, and security professionals in North America keep gravitating to manufacturers with the instincts and resources to make bold investments in people, new ideas, and processes that produce advanced, planet-friendly solutions.   From our view of the door security industry, sustainability will be a central component of innovation from here on out, where the development of new solutions and products is guided by practices and values that reduce their environmental footprint and increase their positive impact.   Sustainably-made solutions Transparency in the form of documentation and third-party certifications to back up sustainability claims Along with being a top-down priority for certain manufacturers, sustainably made solutions and products are in higher demand than ever from the design, building, security, and end-user communities. They want to know about the carbon footprint and health impact of product ingredients, their recyclability, and how responsibly things are being made, packaged, and delivered. And they expect transparency in the form of documentation and third-party certifications to back up sustainability claims.   Resilience Along with sustainability, a greater focus on resilience has emerged. Climate change is being looked at as a key contributor to the increase in wildfires and the intensity of windstorms and flooding. There will continue to be an expanding need moving forward for FEMA-rated storm shelters, fire- and water-resistive doors, and even blast-resistant openings for certain locations.  On the near horizon  Facial recognition has long been in use in government and other high-security applications The door security industry is also seeing a fusion of technologies, including newer touchless/contactless opening solutions that incorporate improved biometric access credentials like facial recognition.   Facial recognition has long been in use in government and other high-security applications, and we’re starting to see more adoption and willingness to use advanced biometrics devices for door access. Video sensing data and analytics Fortunately, there are new strides regarding the transparency of the algorithms relating to facial recognition. Reassurances about the prevention of bias will help further that adoption.   Voice and video will also soon become more prevalent for building and security management by using video sensing data and analytics to inform door security solutions. These developments often stem from the convergence of application engineering and systems integration.  Application engineering  It also advances the de-commoditisation of security and access control solutions Openings solutions innovators and manufacturers receive vital feedback and insight from both channel partners and customers about the characteristics of a vertical market and/or region. Not only does this partnership require trust and close working relationships, but it yields near and longer-term advantages to all participants. It also advances the de-commoditisation of security and access control solutions.  Serving underserved communities  Smaller businesses need to manage the security and safety of their personnel and assets just as larger operations do. The challenge has been how to offer the right fit of robust door security solutions that also fit these organisations’ budgets.   Historically, they’ve been caught between having to choose an enterprise system that would provide the security they need but comes with a high price tag or settling for mechanical locking doors and a fire alarm system that will at least satisfy a certificate of occupancy requirement.  Smart lock system Many small business owners want technology that’s simple to install, even DIY in some cases Many small business owners would like to add a smart lock system to enhance their company’s security which also gives them the flexibility to issue mobile credentials and manage employee and visitor access remotely. Ultimately, they’re looking for a higher level of functionality than what’s available at the low end but something with far less infrastructure and at a lower cost than what’s inherent with higher-end solutions. They also want technology that’s simple to install, even DIY in some cases.   Scalable electronic access control Supporting these underserved customers requires developing scaled solutions to match the fewer doors, employees, and amount of space that smaller businesses need. This unique approach to electronic access control is new, but it’s already proving to be successful in helping organisations better manage their time, resources, and security.  Training  The need for expanded solutions awareness, product knowledge, and installation training is also growing The need for expanded solutions awareness, product knowledge, and installation training is also growing. Retirements and other changes within the locksmithing, systems integration, and facilities management sectors continue to affect how our industry needs to recruit, develop, and retain talent. So do technological advancements in electronic access control and door security hardware overall.  Change, innovation, and learning A manufacturer or organisation that can offer comprehensive training led by seasoned professionals will go a long way toward expediting the onboarding of new hires and providing continuing education for experienced professionals at all levels and from all disciplines connected to safety and security.  Ultimately, door security experts and companies who embrace change, innovation, and learning will gain the extra edge customers are always looking for to add value to their investments in security.  

Amidst the challenges of a prevailing economic downturn, the retail sector finds itself grappling with an unparalleled rise in incidents of shoplifting, theft, and burglaries. The disconcerting scenes witnessed on London’s Oxford Street in August 2023,​ where crowds gathered, looting as many stores as possible, sent shockwaves across the nation’s retailers. This alarming surge in retail crime has put retailers on high alert, as they contend with a rising tide of security concerns.  Shoplifting concerns Recent data from the Union of Shop Distributive and Allied Workers (USDAW), has raised alarming concerns: shoplifting rates have surged by an unprecedented 24%.​ In the first half of 2023 alone, there were approximately 8 million reported shoplifting incidents. With the ongoing burden of the cost of living crisis and the approaching festive season, it is expected that these figures will keep surging.  Implementing robust security measures Theft and prevention strategies cost retailers approximately £2 billion in 2021/2022 While more help from the Government to support retail workers and the businesses shoplifters target is certainly needed, the implementation of robust security measures will significantly contribute to deterring these crimes from occurring in the first place. British retailers spend millions on tools to deter and catch shoplifters inside stores, from CCTV and security guards to electronic tagging and alarms. The Grocer reported that theft and prevention strategies cost retailers approximately £2 billion in 2021/2022. Despite these initial costs, other threats are at play beyond the shop floor. Break-ins by criminal gangs For many large town centre stores and supermarkets, and units in retail parks, the rear doors and delivery areas are commonly targeted by criminal gangs. It’s not uncommon for thefts to occur from pallets or cages that have been unloaded from lorries and sit waiting to be moved into the building. After-hours break-ins are a risk for all store owners too, particularly over the festive season when a lot of high-value stock has been delivered to shops and supermarkets. Addressing anti-social behaviour  The additional fencing was deemed an essential measure to safeguard the community Anti-social behaviour also poses a challenge for retailers. In 2022, an Aldi based in Derby​ invested in security fencing to protect staff and deter loitering groups. The additional fencing was deemed an essential measure to safeguard the community, as dangerous items were frequently found outside the store, including weapons and hypodermic needles.  So how do physical security solutions such as fencing and gates help better protect retail establishments such as supermarkets and edge-of-town retail park shops? Fencing and gates: a critical component of retail security  1. Risk assessment and target hardening  A thorough risk assessment will identify potential weak spots that require protection. ‘Target hardening’ involves implementing physical security measures that become more robust as they approach the target. This helps deter intruders while ensuring ease of access for customers and staff.  2. Effective perimeter security  Opt for difficult-to-climb security fencing that provides a robust obstacle against thieves, vandals, and intruders Selecting fencing solutions according to the potential threats, site characteristics, and topography is crucial. It is important to specify fencing that strikes a balance and maintains a welcoming appearance while safeguarding external areas of the store or warehouse from potential harm and unauthorised access. Solid fencing which provides concealment can help to conceal expensive goods and remove them as a target for opportunistic theft.  Opt for difficult-to-climb security fencing that provides a robust obstacle against thieves, vandals, and intruders. I recommend selecting a sufficiently tall and robust fence such as an acoustic barrier. Its noise-reducing properties are often beneficial for these types of sites too.  3. Controlling vehicular speeds and access  To enhance security, consider controlling vehicular speeds and access. One effective approach is the installation of bollards at the ends of traditional high streets. This practice is already commonplace as a means of safeguarding against hostile vehicle attacks, but it can also play a pivotal role in preventing quick getaways of vehicles involved in potential heists. Additionally, employing road blockers and sliding gates at the rear entrances of delivery areas would serve to fortify security further. These measures can help in delaying vehicles, allowing for necessary checks to be conducted.  4. Balancing security with aesthetics  The presence of high-security fencing can also make a site more of a target for vandals and burglars Another challenge is avoiding creating an imposing presence, especially important for areas situated near residential communities. The presence of high-security fencing can also make a site more of a target for vandals and burglars. To minimise this risk consider specifying timber fencing and traffic barriers to secure car parks, providing both security and a welcoming atmosphere for shoppers.  Taking an integrated approach Combine secure perimeter fencing with effective lighting in places with shaded areas and at doors, gates, and shop windows, alongside Perimeter Intrusion Detection Systems (PIDS), and strategically placed CCTV. These measures will hinder unauthorised entry and escape, increasing the likelihood of detection and apprehension.  Prioritising employee wellbeing  Installing robust security fencing, complemented by CCTV, good lighting, and guarding, creates a safe environment Installing robust security fencing, complemented by CCTV, good lighting, and guarding, creates a safe environment for employees. This not only safeguards their well-being but also provides peace of mind that they are protected effectively in the case of a burglary or crime.  When selecting security products for retail sites, it is advisable to opt for items that have undergone rigorous testing and carry relevant certifications for their security level. Each component should meet industry-specific standards for its intended purpose and originate from manufacturers accredited under ISO 9001:2015. This ensures a high standard of quality and reliability in safeguarding the premises.  High-quality security fencing As the cost-of-living crisis continues, crime rates increase, and the festive season approaches, the time to act and implement on-site security is now. By investing in comprehensive security measures, retailers can protect their assets, employees, and customers, ensuring a safer and more secure shopping environment for all. High-quality security fencing is also a sound investment, that requires little or no maintenance once installed. The best fencing solutions are extremely weather-resistant, and won’t suffer from rust or corrosion. With all sectors preparing to ride the rapids of recession in the coming year, improving on-site security while selecting cost-effective measures, is one surefire way to protect your people, your property, and your profits from harm. 

The average business owner or investor has some kind of security precaution in place, especially in the after-hours when there are fewer deterrents to inhibit criminal activity. Security guards, video surveillance systems, motion sensor lights, or even just fake cameras placed around the property are some of the common options people choose.  Future of overnight security Smart business owners are starting to realise, however, that some of these traditional security measures are becoming antiquated and no longer cutting. The now and future of overnight security is in remote guarding. Pioneered by companies like Los Angeles-based Elite Interactive Solutions, which was founded back in 2007, remote guarding is revolutionising the overnight security business. Minimising criminal activity Remote guarding is fast becoming the most popular choice among commercial end-user property owners Remote guarding utilises a combination of cutting-edge technology, “digital guards,” highly trained security agents, and local law enforcement if and when necessary to minimise the potential of criminal activity. For those adequately enlightened to its overwhelmingly impressive crime prevention capabilities, remote guarding is fast becoming the most popular choice among commercial end-user property owners to secure and protect their investments. What Is remote guarding?  Remote guarding is a revolutionary concept and increasing trend in security systems that utilises a combination of methods to effectively analyse potential threats to property. Cameras and/or other monitoring devices running highly advanced algorithmic software are installed in strategic areas or vulnerable places onsite and remotely located security agents are immediately notified of any activity within a designated perimeter of the property. A blend of AI, cybersecurity, and video analytics When properly deployed by an expert provider, the technology stack includes a proprietary blend of video analytics, artificial intelligence, cybersecurity, and more. Done right, “noise” is effectively filtered out, allowing agents to act on legitimate alerts and achieve zero false alarms communicated to first responders. Today, there are a lot of terms and descriptions tossed around about remote guarding, remote video, virtual guarding, etc., but those attributes must be present to represent the true definition of the offering and its many virtues. Realtime situational awareness Many systems have a two-way speaker that allows the security agent to give a verbal warning When specially trained security agents are alerted to trespassers, possible intruders, or other suspicious activity, they analyse the situation in real-time and determine the necessary level of action. Many systems have a two-way speaker that allows the security agent to give a verbal warning, known as a voice-down, to the individual(s) that they are being watched. Most perpetrators, often believing the response is emanating directly from security personnel on the property itself rather than from a remote command centre, flee immediately. However, if the threat persists, the security agent enlists local law enforcement to get on the scene.  Customised remote guarding When properly deployed, remote guarding systems are also customised to specific properties. A team of consultants visits the client’s property to evaluate its vulnerabilities and where to best place cameras and/or other monitoring devices for system efficacy. Traditional security shortfalls  According to Keith Bushey, a retired commander for the Los Angeles Police Department, there is much frustration between law enforcement officers and potential victims of crime due to the historically unreliable performance of traditional burglar alarm systems and central monitoring stations. He states about 90% of security-related calls are false alarms, a problem that has been well-documented through the years. Onsite challenges When a legitimate emergency does occur, the perpetrators have often already done their damage When a legitimate emergency does occur, the perpetrators have often already done their damage and/or escaped by the time law enforcement arrives.  Onsite security guards are not the remedy either as they bring their own set of issues and challenges.  Unexpected costs Traditional security systems can also have unexpected costs. The cost is not only in the security guards’ paycheck or the cost of the equipment itself. The cost comes when an actual incident occurs. In worst-case scenarios, the security guard(s) are injured, the business suffers inventory loss, and/or damage is sustained to the property.  The medical and other costs for the security guard(s), the loss of inventory, property damage, deployment of law enforcement resources, and possible fallout of legal expenses all add up. Even in the best-case scenario, false alarm expenses incur if law enforcement is dispatched. These, among many others, are some of the primary issues that remote guarding resoundingly answers as a superior alternative. A bounty of benefits Remote guarding systems have been proven to cut costs and be more effective than traditional security systems. Even though the monthly monitoring costs of remote guarding are significantly higher than traditional intrusion detection system monitoring, the much higher effectiveness in crime reduction, elimination of false alarms, and augmenting or replacement of manned guards result in a substantially higher return on investment (ROI) to the end user. Easy tracking of threats The security cameras already have their image captured on record, making them easier to track down For example, case studies have demonstrated reduced security costs for clients by 60%, on average. These reductions have come from the costs of security staff, inventory, or property loss, plus saving money on insurance premiums and deductibles. The nature of remote guarding reduces the risk and costs of false alarms, with professional security agents able to determine an actual threat before law enforcement is called. In a rare instance when a perpetrator escapes before law enforcement arrives or can detain the individual(s), the security cameras already have their image captured on record, making them easier to track down and identify. Reduction of false alarms The significant reduction in false alarms is greatly appreciated by law enforcement, as it allows them to focus on real emergencies or crises. Better relationships are also developed between clients and law enforcement, as remote guarding systems are highly reliable in providing accurate and real-time information to officers as they approach the scene. In short, it assists law enforcement in doing their job more effectively, as well as more safely thanks to having eyewitness information before engaging in an active crime scene.  Partnership When you combine the decreased cost with the increased efficiency and success rate, it is easy to see why many commercial end-user property owners across the country are making the shift to remote guarding. It’s also an outstanding opportunity for professional security dealers and integrators to partner with a remote guarding services provider to bring a superior solution to their end customers and pick up a recurring monthly revenue stream in the process.

Acre is a company built on mergers and acquisitions (M&A). Since its founding in 2012, Acre acquired several familiar access control companies, from Vanderbilt to RS2 Technologies, Open Options to Feenics, and several others. Acre itself was acquired in 2021 by UK-based private equity firm Triton, thus launching a new chapter in the company's history. Don Joos was named the new CEO in 2022 and set about transforming Acre from a collection of acquired companies into a coherent whole (representing various brands). A year later, we recently caught up with Don Joos to discuss the "new Acre" and what's ahead. Q: How does your background inform your approach to leading Acre Security? In physical security, there is a shift to more of a software-centric versus hardware approach Joos: This is my fourth company as CEO. What I’ve found along the way is that no matter the size or type of business, there’s a common theme, the business is going through some form of evolution or transformation because the industry they're in is going through an evolution. And today, in physical security, there is a shift to more of a software-centric versus hardware approach, and there’s a shift occurring that’s pulling us to the cloud. I think a key thing here is that while the industry is evolving, we must keep a careful eye on the evolution of the customer because the customer is the one who will dictate the pace of change, and I think that is what a lot of people sometimes lose sight of. Q: It seems Acre is on the path from being a “collection of small companies” to “a collection of brands within a single company.” Joos: I think most people think of Acre as a federation of companies. Acre Security was seen more as a holding company. For me, I think the biggest misconception is just that: “This is just a federation of companies” versus “This is a business.” Acre Security is a business that has a range of portfolios to address key verticals and pivotal business problems for customers. Because of what’s happening now and the market dynamics that are occurring, it ties back to “Who is Acre Security?” We have a clear answer as to where we want to be from cloud access control versus on-premise access control. We have clear answers regarding market segments, visitor management, and intrusion. When you think about it, those are the core areas of our business. Q: What has surprised you the most in your first year or so at Acre? Joos: I think the thing that surprised me the most was how similar the problems are because I was coming into a new industry. It’s surprising how strong a correlation [security has] to other industry transformations that I’ve been a part of. Q: What are the points of differentiation among the various Acre Security brands? Joos: I think if you go back to the history of the company, it was designed to compete. That is, that's how it was set up under the logic of, “If we have three bids in a deal, it increases the odds that we're going to win one of them.” As we evolve, to have sustained scalable growth, it is not just about going shallow and casting a wide net. It’s about creating a concentrated focus. Some of the technology is just inherently older technology. And so for me, it’s about creating migration paths for the customers to move to more modern technology, such as the cloud. I love our installed base. When you think about the cost of acquisition to get a new cloud customer, it costs a lot less when you have an installed base that you can migrate to the more modern solution versus having to spend the money and the sales energy to hunt for that next opportunity. Q: Where has Acre positioned itself in the marketplace? We can take care of your current needs, but we also have a clear migration path to take care of your future needs Joos: If you're ready to go to the cloud, we have an answer for you. If you're not ready to go to the cloud, but you're ready to take more cloud-based applications to continue to evolve, we have an answer for you. If you're not quite ready yet and you're still looking for a market-leading premises solution, we have an answer for you, and we have a migration path when you're ready down the road. So, you have a safe bet with Acre because we can take care of your current needs, but we also have a clear migration path to take care of your future needs. Q: How are you building up your team? Joos: In 2023, we’re getting a lot of core building blocks in place and making investments in people who have experience in this space or aligned industries. It is a balance. I think we need a group that understands the industry and a group that's going to come into it and challenge why we do things the way we do. I think that makes us unique: we have fresh eyes looking at things from a different perspective. With that, you’re naturally going to end up with a better answer to problems because people are comfortable challenging the status quo. Q: How are you seeking to expand your dealer channel and/or transition it from the various dealers “inherited” in previous acquisitions? Joos: The channel invests in Acre Security. Our success is their success, and so what we're proposing to them is a range of solutions that supports their longevity and their financial success. But we also continue to build out our portfolio through organic technology innovation or M&A.  We're continuing to make investments in our channel strategy and how our partners interact with us We're continuing to expand their addressable market if they want to make investments with us. We're continuing to make investments in our channel strategy and how our partners interact with us. The design of our upcoming technology right now is built with the channel in mind. We want to ensure that we are not creating any channel conflict or any perceived channel conflict. I think that's usually the worst kind: when it's perceived but not real. You need to be very upfront and clear with communications. Q: What is the biggest challenge in the industry right now? Joos: Companies and customers are looking to embed security into their workflows. What I mean is these are not just standalone solutions anymore. They’re integrating with enterprise resource planning (ERP) and human resource (HR) software systems. In property management, they want it integrated into the fitness center, they want it integrated into the cafeteria areas and the dry cleaners, and so forth. So, this is about an ecosystem, and there are times when we are going to be the core, and there is going to be a lot of technology that is adjacent to us. There are times when we are the adjacency to someone else's core in a smart city or a smart building. This gets to why having an open application programming interface (API) is going to be an important part of the technology evolution. It cannot be a closed environment anymore; that is part of the past. Q: What’s next for Acre? We're constantly evolving our cloud access control as well as our on-premise access control Joos: There is a lot of work going on with integrating the business into a single Acre Security company. This is an investment year for us, we are adding people to our team. We are making a lot of investments from a systems and technology perspective. We have a lot of work right now going into integrating the business from an IT infrastructure perspective and all the tools that we use from an employee perspective. We are making a lot of investment as it relates to the commercial side. You're going to see some next-gen technology coming out from an intrusion perspective. We're constantly evolving our cloud access control as well as our on-premise access control. We're also bringing software applications, too. Q: What is Acre’s “message” going forward? Joos: One of the takeaways for me is this is not the Acre of the past. We are making some bold changes. New things are happening here; you better pay attention because clearly, something is different. I think that's one. I think the second is that as they spend time within us, they're going to realize the wide range of solutions and use cases that we can address, whether you're in access control or cloud, whether you're in intrusion, whether you are in visitor management, or whether you're looking at some network connectivity solutions. The third thing that I think people are going to see is a whole lot of energy as they talk to our people and the passion that you see from the team. If I wrap those three points up in one kind of statement there, I think my goal is that people walk away saying “Something is going on at Acre Security. We better pay attention.”

Collaboration among manufacturers in the physical security industry can result in systems that are easier to install for integrators and that provide a better customer experience for end users. Illustrating the point is the recent collaboration among a turnstile technology company, a supplier of short-range wireless readers/writers, and a biometric business focused on ‘frictionless’ access control.  “The more manufacturers collaborate with each other, the more benefits for end users,” says Steve Caroselli, the Chief Executive Officer (CEO) of Orion Entrance Control. Better collaboration means a better user experience We look for opportunities to collaborate and make sure the experience is above and beyond" Steve Caroselli adds, “Better collaboration means a better user experience. We look for opportunities to collaborate and make sure the experience is above and beyond.” Orion’s collaboration with ELATEC RFID Systems and SAFR touchless biometrics by RealNetworks Inc. highlights the advantages of manufacturers working together to ensure technologies operate smoothly in the real world. Taking ownership of the customer experience When Orion Entrance Control provides a SpeedGate swing-glass optical turnstile, they take full ownership of the customer’s experience. That means ensuring the turnstile application operates as it should, regardless of which component of the broader system might be at fault. To the customer experience, a card reader that doesn’t work is the equivalent of a turnstile that doesn’t work. Which component is at fault is irrelevant, and in fact, invisible, to the overall customer experience. Importance of dependable operation of turnstiles As the most visible element in many access control systems, dependable operation of turnstiles reflects positively on the manufacturer and on the entire system. Orion tests various third-party components with their turnstiles To ensure an optimum customer experience, Orion tests various third-party components with their turnstiles, in order to ensure flawless operation before a turnstile is delivered to a customer. Customers buying an Orion turnstile send the card readers they want to use to Orion’s corporate headquarters in Laconia, New Hampshire, USA, where Orion engineers ensure seamless operation. Ensuring optimum customer experience All readers are designed to be bolted to the wall rather than installed inside a turnstile In addition to scenario-based testing, readers are placed inside the turnstile for a streamline appearance, which can be a challenge given the variety of sizes and types of readers a customer might choose. All readers are designed to be bolted to the wall rather than installed inside a turnstile, which complicates adaptation efforts. In short, historically for Orion, ensuring the optimum customer experience involved extra time and effort, although obviously it was worth it. Providing flexibility for any environment Seeking to simplify the process, Orion has found an alternative to using many different types and models of card readers for its turnstiles. Deploying an RFID reader/writer from ELATEC provides flexibility to operate in a variety of card and reader environments, including almost all 125 kHz and 13.56 MHz contactless technologies. The product is compatible with low-frequency (LF), high-frequency (HF), near field communication (NFC) or Bluetooth Low Energy (BLE) signals. An integrated BLE module supports mobile ID and authentication solutions. There is an integrated antenna for LF and HF to ensure excellent contactless performance. ‘Universal’ configuration of the ELATEC reader hardware Using applicable firmware, the ‘universal’ configuration of the ELATEC reader hardware is compatible with any card system. It works with all the access control protocols, including SEOS, OSDP and other open protocols. “We can stock an open SKU and flash the firmware as per the customer requirement,” says Steve Caroselli. The small form factor (around 1 1/2 inches square) of the ELATEC module lends itself to easy installation inside the turnstile housing. Easy availability of the ELATEC readers helps Orion continue to serve customers, despite recent disruptions in the supply chain. And, ELATEC’s reader hardware has earned global certifications that enable Orion to use their products for customers around the world. Testing to ensure smooth operation ELATEC was responsive at every stage as the relationship evolved, providing sample equipment for testing Before embracing the ELATEC reader module, Orion tested it for several months to ensure compatibility with its turnstiles. ELATEC was responsive at every stage as the relationship evolved, providing sample equipment for testing and working closely with the Orion team. Everyone in the ELATEC sales and engineering team, right up the company’s C-suite, worked to support Orion during the testing phase. In the end, in addition to other advantages, ELATEC’s detection speed and read range compares favorably to competing technologies. “We move really fast as an organisation, so we are looking for other organisations that move very fast,” says Steve Caroselli, adding “We met with ELATEC one week and had the equipment for testing the next week. We like to work with companies that move fast, and they are culturally aligned with how we do business.” Orion turnstiles with ELATEC TWN4 Palon Compact panel The Orion turnstiles incorporate an ELATEC TWN4 Palon Compact panel, a versatile panel-mount reader designed for integration into third-party products and devices. It supports enhanced interfaces, especially RS-485, and reflects the advantages and integrated tool support of the ELATEC TWN4 family. Orion is implementing SAFR SCAN biometric technology using hardware and software from RealNetworks Inc. “The selection of ELATEC products allows Orion to provide their customers and partners with a flexible RFID reader solution that supports numerous credential options and virtually all transponder technologies,” said Paul Massey, the Chief Executive Officer (CEO) of ELATEC, Inc., adding “This is especially valuable in multi-tenet, multi-credential environments.” Orion works with all the various stakeholders – architects, consultants, integrators, and end users – to ensure total satisfaction with an installation. Biometric technology for ‘frictionless’ access control Orion is also implementing SAFR SCAN biometric technology into their turnstiles using hardware and software from RealNetworks Inc. The facial recognition reader technology, designed for mainstream commercial access control, provides a ‘frictionless’ experience, and allows users to pass through turnstiles at a walk. The system can authenticate up to 30 individuals per minute with 99.9% accuracy, despite varied lighting conditions. SAFR’s system provides a good user experience Orion designed a mounting system to incorporate the biometric reader into their turnstile design Orion designed a mounting system to incorporate the biometric reader into their turnstile design. SAFR’s system provides a good user experience, when it comes to enrollment. On each turnstile, the SAFR technology can operate separate from the ELATEC reader or in conjunction with it for multi-factor authentication in higher-security applications. Innovation for new applications A broad approach to the customer experience reflects Orion’s positioning as a technology company, in addition to being a manufacturer of turnstiles. Their Infinity software is the ecosystem ‘nerve centre’ platform to ensure operation and connected through a single ‘pane of glass.’ The need to protect more entrances beyond the lobby led Orion to develop its recently patented DoorGuard, a LIDAR-based solution that detects each person who passes through a doorway and prevents tailgating (like a turnstile) for applications, such as stairway doors, perimeter doors, data centres, IDF closets, etc. The software mimics the advantages of a turnstile to monitor access control and occupancy. Removing friction during installation and beyond Orion’s Constellation is a presence detection system that uses UWB (ultra-wideband) radar to sense where people are in a building for emergency response and building utilisation applications.  “One of our core values is to remove friction and make customers’ lives easier,” says Steve Caroselli, adding “Our people-first philosophy is: What can we do to make your life better? We want to be systematic, and everything must be repeatable in terms of how we react and interact with customers.”

IFSEC International took place over three days at the ExCel in London, presented alongside shows covering fire safety, intelligent buildings, facilities management, and safety and health. While perhaps not on the same scale as pre-pandemic events, the atmosphere was convivial and spirits high, everyone glad to be back amongst their peers in the industry. Predictably, the trending topics were steered by issues in the wider world: sustainability, moving services to a subscription-based model, and new ways of working inspired by COVID-19 safety measures. A place for cutting-edge innovation After a challenging couple of years, companies were keen to meet customers, showcase their products and reveal the latest innovations. Integrated Design Limited displayed their new Glassgate 400 Plus turnstile, a sleek design for the corporate market. Tony Smith, Major Accounts and Marketing Manager, Entrance Control and Turnstile Security, told SourceSecurity.com, “I feel trade shows are a very important part of IDL’s marketing effort. We are more than pleased to display alongside our peers and have customers make direct comparisons with our products and theirs.” Biometric access reader Biometrics, as ever, generated a lot of interest, including the European launch of RealNetworks’ new SAFR SCAN biometric access reader, which combines facial recognition, computer vision, and image capture technologies for a range of applications. “Overall, there was a really good footfall, and we met an excellent mixture of end-customers, system integrators, distributors, and consultants from both Europe and the Middle East who are exactly the types of people we were hoping to demonstrate SAFR SCAN to,” commented Charlie Bennett, Vice President UK & Europe – SAFR, RealNetworks. Access control systems going green HID Global is one company leading the way in the move away from plastics to focus on mobile access The eco-friendly trend and the need to be more sustainable is becoming a real force in the security industry, particularly in access control where there is considerable pressure to ditch the plastic. HID Global is one company leading the way in the move away from plastics to focus on mobile access. Gerald Grattoni, Physical Access Control Solutions Regional Business Unit Vice President at HID Global (part of the ASSA ABLOY Group), explained in a press briefing, “Making buildings smarter and more eco-conscious is high on the corporate responsibility agenda of many companies as the sustainability credentials of new buildings are now very important. With digitalised mobile identities there is less plastic waste and lower emissions.” Flexible, remote, and contactless Innovation in smart buildings is also being led by changes to how we work, live, and play, inspired in part by the recent pandemic. New technology is required to meet the needs of the hybrid workspace, as employers adopt more flexible working models and demand for contactless access control increases. Now, the most technologically sophisticated buildings are controlled by an app on a mobile phone, giving ease of access and full control without the need for plastic cards. Remote monitoring Advances in remote monitoring have escalated due to COVID-19, particularly in high demand in the health and education markets. Connecting via industrial standard network protocols allows for remote communication Ian Bridgewater, Director, Technical Sales Manager, TOA Corporation (UK) Ltd, explained further, “Connecting via industrial standard network protocols allows for remote communication. Working with specialist software developers has expanded this, giving greater flexibility to monitor and maintain systems remotely from a central hub.” AI-based autonomous access solution AI also has a role to play in this new high-tech, touchless world and various companies are utilising this technology. Alcatraz AI found IFSEC the perfect opportunity to exhibit their new Rock autonomous access solution. "We now live in a time in which AI can make precise real-time decisions at the door to authenticate or deny access using your face as a credential,” said Greg Sarrail, Senior Vice President of Sales at Alcatraz AI. “IFSEC 2022 allowed Alcatraz AI to demonstrate the speed and accuracy of autonomous access control. The number of qualified partners and end-users representing a broad international scope in attendance at IFSEC was encouraging.” Meanwhile, the Eagle Eye Networks stand attracted a lot of visitors keen for a demo of their new Eagle Eye Smart Video Search, which allows users to search for people, vehicles, or objects, and immediately find the exact video across all cameras in all sites. "AI and cloud are two trends that Eagle Eye, the media, and the security business community have been talking about for a while. We were excited to showcase Eagle Eye's new AI-powered technologies at IFSEC 2022," added Rishi Lodhia, Eagle Eye Networks Vice President and Manager Director EMEA. "Our stand was buzzing with activity and AI was the main topic of discussion for all three days. All in all, a great show."  Investing in a secure future Engineers of Tomorrow gave apprentice finalists the chance to show off their skills in front of thousands of peers and professionals from the security sectors live on the show floor. The winners will go on to the WorldSkills UK (WSUK) LIVE competition – the nation’s premier skills, apprenticeships, and careers event. Although the products on display at IFSEC promised a contactless, digital future, this was a good reminder of the importance of the people who install and maintain these systems and the vital role of engineering apprenticeships in the industry.

World Trade Centre (WTC) Amsterdam is home to more than 300 companies. The commitment of its security team to providing a safe working environment in WTC’s fixed and flexible offices goes without saying. However, building managers wanted more from their access solution. More than just an office space, WTC Amsterdam has complementary onsite facilities, including childcare, a gym, physiotherapy clinic, bar/café, dry cleaning service and more. Modern digital solution Modern digital solutions would provide better oversight of movement around the building All its facilities must be cleaned and serviced regularly: they sought a more time-efficient way to manage the many contractors and suppliers who come and go every day. They also hoped a modern digital solution would provide better oversight of movement around the building, including usage data to improve maintenance scheduling. For convenience during installation and day-to-day management, they targeted a wire-free solution – for simpler, less disruptive switching of 1,000 doors from mechanical locks to digital access – and intuitive management, allowing for easy changing of individual access authorizations, even at the last minute. ASSA ABLOY’s smart key digital access system With all these criteria in mind, WTC Amsterdam managers decided on ASSA ABLOY’s smart key digital access system, eCLIQ. They upgraded doors from mechanical to digital access simply by swapping the existing cylinder for an eCLIQ device. Doors are unlocked by battery-powered user smart keys, with a typical battery lifespan of 10 years. “Providing these doors with wired access control would be a huge job and become costly. Instead, we opted for the eCLIQ solution,” explains Sander Borggreve, Facility Manager at WTC Amsterdam. Concrete improvements in operations Scheduling is further simplified by storing keys with a Traka key management system The ROI in terms of workflow benefits has been significant. “Granting temporary controlled access to third parties is very easy with the eCLIQ system. We can set access for a certain period of time, but we can also revoke it at any time,” says Sander. Scheduling is further simplified by storing keys with a Traka key management system. After removing a key from the cabinet, authorised team members enter it into the adjacent eCLIQ Wall Programming Device. In seconds, the key is issued with its fine-grained access rights – covering both door-by-door and time validity. eCLIQ system maintenance and operations With the eCLIQ system, WTC Amsterdam gained not only control but also insights into usage and user flows. This data now informs maintenance and operations, reducing the overall Total Cost of Ownership for the solution. “eCLIQ works very pleasantly in practice. My employees are very satisfied with how the keys work,” says Rutger Barendse of D&B The Facility Group, who provides security staff for WTC Amsterdam. “It is easy as pie!” adds Sander.

Dubai Taxi Corporation (DTC) Limousine Service offers a luxury chauffeur-driven vehicle designed to cater to the needs of visitors, business professionals, and the tourism industry. Their services prominently support hotels, tour operators, airlines, corporate clients, and government agencies. Operating 24/7, they aim to offer enriched transport services across Dubai and other Emirates. Challenges With the increasing demand for hygiene and touchless services amid the pandemic, DTC required solutions that: Provided touchless access for enhanced safety Ensured quick and seamless service Allowed tracking of drivers accessing accommodations Solution To address these concerns, Matrix recommended a Face Recognition-based Access Control Solution that seamlessly integrated with IP cameras. This setup not only provided contactless access but also ensured efficient tracking of driver movements within the facility. Products Offered: COSEC VEGA CAX: Advanced Face Recognition-based Door Controller SATATYA IP Camera: High-quality surveillance for monitoring access points COSEC CENTRA Platform: Centralised access control and monitoring system COSEC CENTRA FR: Facial Recognition Users’ Database Management COSEC CENTRA ACM: Access Control Software Module for streamlined operations Key Features Implemented: Touchless Access Control: Enhanced hygiene and safety Seamless Integration with IP Cameras: For real-time monitoring Turnstile Integration: Prevents unauthorised tailgating Swift and Efficient Access Control: Ensures smooth entry and exit Results By deploying Matrix's Contactless Access Control Solutions, Dubai Taxi Corporation successfully achieved the following: Hygienic and secure access control with face recognition technology Faster and more efficient entry management Accurate tracking of driver accommodations Minimised unauthorised access risks

New investment of the highest standard. Three buildings, 69 premises in total. The project wants to ensure consistency in the use of smart home devices for controlling lighting, air conditioning, roller blinds, and more. To achieve this, each apartment is equipped with a Gira G1 smart home panel (KNX system). Additionally, the project is looking for an intercom system that can secure the entrances and integrate seamlessly with Gira G1. The solution Integration allows for centralised control of intercom and smart home controls via a single panel Oaza Mokotów is a high-end residential complex offering fully secured and seamless access, thanks to the integration of DNAKE’s intercom system and Gira’s smart home features. This integration allows for centralised management of both intercom and smart home controls through a single panel. Residents can use the Gira G1 to communicate with visitors and remotely unlock doors, significantly simplifying operations and enhancing user convenience. Installed products: 902D-B6 10.1” Facial Recognition Android Door Station S615 4.3” Facial Recognition Android Door Station C112 One-button SIP Door Station 902C-A Master Station

Headlines of violence in our schools are a reminder of the need to keep educational institutions safe. In fact, if there is a positive aspect to the constant bombardment of headlines, it is that it keeps our attention perpetually focused on how to improve school security. But what is the role of physical security systems? As the new school year begins, we asked this week’s Expert Panel Roundtable: Are schools safer because of physical security systems? Why or why not? 

As physical security technologies become more complex, it is incumbent on the dealer/integrator to have the skills and expertise needed to ensure that a system operates smoothly. The value of integrators increasingly rests on the skill sets they bring to bear when installing a system. If the skills are missing, there is a problem. We asked this week’s Expert Panel Roundtable: What missing skills among security integrators can cause problems for customers? 

Driving the smart homes market is the convenience of simple technology solutions. Almost every home now has a “smart speaker” that makes it easier than ever for homeowners to interface and control their technology. But where does security fit into the new landscape of smart home systems? We asked this week’s Expert Panel Roundtable: What’s new in smart homes and residential security systems?