Corporate Security

Security Industry Association (SIA) testified before the California Assembly Committee on Revenue and Taxation in support of California Assembly Bill 976, legislation that would establish a tax credit program for small retailers in disadvantaged communities who purchase or install security equipment. The bill, introduced Feb. 20 by Assembly Member Anamarie Ávila Farías (D-15), would create a tax program modelled after New York’s Commercial Security Tax Credit program, but narrower in scope – focused on small retail businesses operating in disadvantaged communities – to assist businesses with one-time costs associated with the purchase and installation of new security equipment. Implement the protections “Small retail businesses – especially those in communities with higher levels of crime – struggle to implement the protections required to safeguard their employees, merchandise and livelihoods,” said George Sewell, manager of government relations at SIA. “Theft impacting small retailers causes harm not just to business owners, but also to customers in the form of higher prices to make up losses and to governments in lost sales tax revenue, and retail crime also fuels in-store violence that costs victims their lives.” Businesses invest in security equipment SIA is the organisational sponsor of this legislation, which is also supported by the California Retailers Association, the Family Business Association of California and NFIB California. “Retail theft is a serious challenge for both businesses and consumers, especially for small businesses in disadvantaged communities where security costs can be a major burden,” said Ávila Farías. “AB 976 creates a tax credit program to help businesses invest in security equipment, making it easier to protect their stores, support local economies and reduce costs for all Californians.”

dormakaba is expanding EntriWorX™ with the North American launch of EntriWorX Planner and the introduction of new technology to advance the EntriWorX Insights platform. dormakaba will demonstrate these updates at booth #20007 during the International Security Conference and Exposition (ISC) West 2025 in Las Vegas (March 31 - April 4). Digital environment “We are continually refining EntriWorX to meet the dynamic needs of our customers today,” said Matt Therrien, Associate Vice President, Architectural Services for dormakaba North America.  “Now, our digital environment that is used to address access challenges at every phase of a building’s life cycle is even better at helping anyone involved in building construction and maintenance do their jobs more productively.” Both solutions are designed to optimise the planning, monitoring, and operation of access systems. EntriWorX planner EntriWorX Planner significantly reduces costly omissions or duplications that create delays Available in North America for the first time, the dormakaba EntriWorX Planner is a powerful, user-friendly tool for planning door solutions and access control systems. Introduced in Europe in 2022, this cloud-based planning tool delivers design planning support and expands specification writing services from a team of opening solutions experts for seamless collaboration. The tool generates coordinated elevation drawings during the design phase, eliminating delays and costly rework caused by missed wiring requirements. EntriWorX Planner significantly reduces costly omissions or duplications that create delays in the overall delivery of a project. EntriWorX Insights First introduced at last year’s ISC West, EntriWorX Insights provides transparency and efficiency, making it possible to maintain door systems proactively based on historical data from a single, centralised dashboard. New this year is the introduction of Connector One, a device offering seamless integration for IoT-enabled doors. dormakaba’s automated openings Connector One communicates telemetric data about dormakaba’s automated openings A small but powerful device, Connector One communicates telemetric data about dormakaba’s automated openings to EntriWorX Insights or the customer’s building management system. As a result, customers can take control of their automatic doors individually by knowing exactly what is wrong with them, the moment it happens, and fixing the problem locally or scheduling maintenance before it becomes a problem. Biggest challenges of managing automated doors “Connector One addresses some of the biggest challenges of managing automated doors in buildings: Is there an error at the door? Is a door locked when it should be open? Does it need maintenance? Our customers can now see the status of every door in the building at any time,” said Derek Sarmas, Associate Vice President Sales, Access Automation Solutions. “Both enhancements to our EntriWorX environment were created to drive digitalisation and reflect our commitment to smarter building solutions that simplify access planning and maintenance. We hope you visit us at ISC West 2025 to see them in action.”

Johnson Controls, the pioneer for smart, safe, healthy and sustainable buildings, is excited to reveal new products and solutions across its industry-pioneering security portfolio at Booth 18033 at ISC West in Las Vegas, March 31-April 4. The company will highlight how its breadth of offerings and products enhance safety, improve automation and advance real-time situational awareness for customers. Integrated solutions “As security threats grow more complex, organisations need intelligent, integrated solutions that enhance both protection and efficiency,” said Faisal Pandit, vice president and general manager of Global Security Products at Johnson Controls. “Through AI-driven automation, edge-based analytics, and industry-pioneering intelligence, we are delivering security technologies to customers that strengthen security operations and help businesses make more informed decisions that go beyond security.” Data-driven decisions Johnson Controls is driving advancements to help customers streamline operations Johnson Controls is driving advancements to help customers streamline operations and make data-driven decisions in real-time, a critical upgrade for many customers.  For example, according to a study by Forrester Consulting, 70% of respondents believed that optimised, real-time alerting would have helped them significantly or totally reduced the harm of the most serious or disruptive events their organisation faced. Latest advancements in access control and video surveillance “At Johnson Controls, we are committed to empowering enterprises with intelligent, seamless and proactive security solutions,” said Greg Parker, global vice president, lifecycle solutions, Building Solutions North America at Johnson Controls. “By listening to our customers and fostering strategic collaborations, we continue to innovate with integrated offerings that can simplify security operations without sacrificing safety. From building out security and fire solutions to meet the specific needs of non-acute healthcare and correctional facilities to our latest advancements in access control and video surveillance, we’re delivering smarter, more resilient, and cost-effective security solutions that help organisations protect what matters most, across industries.” Security products, solutions and services At ISC West 2025, Johnson Controls will showcase its comprehensive security products, solutions and services, designed for fully integrated, intelligent and automated enterprise security platforms. Products/solutions: Software House C•CURE IQ 3.10 includes powerful new features such as seamless indoor/outdoor maps, enhanced videoclip management features and a new set of dashboards as part of the Security Intelligence suite. This will significantly increase prioritised security focus and response by unifying access control and video surveillance workflows. Software House iSTAR G2 controllers are revamped to support more doors per panel with up to 8 readers and 1 million cardholders and are now OSDP-verified, with the portfolio of OSDP-supporting products extending through to a new family of industry-first OSDP Input/Output modules for unmatched protection with OSDP end-to-end encryption. End-to-End Security Solution with Kantech, Exacq, DSC and Illustra brings together four systems into a seamlessly integrated platform: Kantech Access Control, Exacq Video Management, DSC Intrusion Detection and Illustra Cameras. The technologies combine to provide a unified, interoperable and scalable security ecosystem for commercial and enterprise applications. PowerG + elevates the reliable, field-proven PowerG control panel and sensor technology to the next level and maintains its status of having the longest range on the market. IQ Panel 5, the newest iteration of the IQ Panel, introduces trailblazing control panel capabilities, future-ready updates, and the pioneering wireless connectivity of PowerG +. Attendees will also see expanded comprehensive life safety solutions for non-acute healthcare and correctional facilities. Collaborations: New offering with Threat Extinguisher to help ensure peace of mind in health care, education, government settings and more with an easy-to-use, non-lethal defense solution to neutralise security threats. New initiative with Gallagher Security, a pioneer in integrated technology solutions, to deliver industry-specific solutions that help customers safeguard their people, assets and operations. Johnson Controls legacy of innovation Johnson Controls proudly celebrates its 140th anniversary in 2025, commemorating a remarkable legacy of innovation and leadership in smart, safe, healthy and sustainable solutions. Since the invention of the first thermostat, the company has led the way with more than 8,000 active patents and $3 billion invested in engineering, research & development over the past decade.  Johnson Controls continues to redefine building performance, driving the next era of smart, sustainable and autonomous buildings, transforming industries and powering its customers’ missions.

Sielox, the established industry pioneer in layered access control and crisis event management solutions, is demonstrating its latest security innovations at ISC West 2025 at stand 11109.  Sielox is showcasing its flagship Pinnacle Access Control Platform that features hundreds of user-selectable filters, enabling security teams to aggregate and manage access data and events with unprecedented insights and visibility. Future of access control Sielox is showcasing its vision Pinnacle's intuitive automated access control features and streamlined workflows"At ISC West we’re highlighting the future of access control with real intelligence. Pinnacle, and our broader portfolio of layered solutions, empower security teams with the proactive insights they need to identify and mitigate evolving threats,” said Karen Evans, President and CEO of Sielox. “We're not just reactive. Sielox delivers proactive data-driven intelligence." Sielox is showcasing this vision with live demonstrations of Pinnacle's intuitive automated access control features and streamlined workflows. Visitors will experience how this comprehensive access control ecosystem creates layered protection that adapts to evolving security challenges while remaining remarkably easy to implement and manage. Next-gen access control solutions Alongside Pinnacle, Sielox is highlighting a variety of powerful security solutions designed to make access control smarter and more efficient, including: Sielox AnyWare  A web-based access control platform that lets users monitor and manage security in real time from anywhere. It supports up to 64 doors and 25,000 cardholders and allows authorised personnel to manage security events instantly from any device, anywhere. This plug-and-play system operates via LAN, WAN, WiFi or cellular networks with no monthly fees, configuring in minutes while providing enterprise-grade protection with a lower total cost of ownership. 2700 Controller  An intelligent, secure, and fully distributed access controller supporting up to 34 doors with continuous operation even during communication interruptions. This true IP controller features OSDP compatibility, wireless lock integration, and 32GB of memory for redundant configuration—all secured by an embedded Linux OS with AES 256 encryption. CLASS (Crisis Lockdown Alert Status System) Demo  An award-winning real-time emergency alert and response system designed to improve communication and safety during critical situations. The solution provides colour-coded status updates on any device, features two-way chat between occupants and responders, and integrates with cameras and access control systems to enable faster, more coordinated emergency responses and real-time lockdown. WaveLynx integration  A strategic partnership that enhances Sielox's access control ecosystem with WaveLynx's advanced reader and credential technologies, including secure mobile credentials via Bluetooth. This integration delivers superior security and convenience across financial, commercial, government, and educational environments—giving users flexible credentialing options for migrating from prox credentials. Pinnacle’s UI/UX unveiled “ISC West attendees can get a preview of the Pinnacle new UI and UX,” said Evans, “We encourage attendees to join the end users and CSIs who have guided our development with feedback and direction of their own.”

iDenfy, a Lithuania-based RegTech solution provider best known for its fraud prevention tools, announced a new milestone established by recognition from G2.  A pioneer B2B review platform, which has named iDenfy as one of the Best Software Products of 2025. This marks iDenfy’s debut on the top 100 list, with the company securing 44th place in the Financial Services Products category and 48th place in the Data Privacy Products section. Trusted security solutions G2’s rankings are based on a combination of user reviews and market presenceG2’s rankings are based on a combination of user reviews and market presence, making them a reliable indicator of a company’s credibility and impact.  Besides positioning rewards, iDenfy has also earned multiple High Performer badges for Europe and the EMEA region, along with rewards as the Best Support for Small Businesses in Europe.  These accomplishments highlight iDenfy’s commitment to delivering innovative, secure, and customer-centric solutions in the rapidly evolving regulation and technology industry. iDenfy earns G2 recognition iDenfy’s identity verification and fraud prevention products featured in G2’s Leader badge are recognised for their high user satisfaction and strong adoption rates, while the Highest Quality of Support badge underscores iDenfy’s dedication to helping businesses navigate complex challenges in fraud prevention, compliance, and identity verification.  At first, when iDenfy joined the G2 platform a few years back, it quickly gained popularity in the ID verification on solution category, however, due to positive reviews regarding its other solutions, including Anti-Money Laundering (AML) screening, iDenfy’s team has proved to listen to what its partner and users want, which is to consistently improve its end-to-end RegTech product hub. Corporate compliance standards “We’re quickly adapting to new regulatory requirements and, naturally, more complex fraudulent schemes that bad actors might use. Our software now combats more deepfakes than ever, which, due to the mainstream use of AI, are getting harder to spot with the naked eye,” explained Domantas Ciulde, the CEO of iDenfy.  “Additionally, we want our solution to be fully customisable, which means providing the needed building blocks for all compliance needs, not just standard user verification.” In the near future, iDenfy’s team is working on improving its Know Your Business (KYB) platform, which is designed to help companies optimise business verifications.  Different from iDenfy’s other older AI-powered solutions, such as ID verification for individuals and AML screening, KYB verification hasn’t won the top software badge in G2 yet.  Compliance Tools for Businesses According to Viktor Vostrikov, iDenfy’s CMO, this will most likely change in the next year, as both regulations and the market are dictating stricter requirements for corporate compliance, which is more complex and riskier if done incorrectly. “We’re improving our KYB software to match different regulatory requirements. For example, our team just added a new built-in tool for EIN verification in the KYB dashboard, perfect for US-based clients that need to review the entity’s EIN status and save time since they don’t need any additional tools or third-party providers for this sort of check,” added Viktor Vostrikov, the CMO of iDenfy. Smart fraud solutions iDenfy was founded in 2017 with a vision to combat the rising issues of online fraudiDenfy was founded in 2017 with a vision to combat the rising issues of online fraud. The founder recognised the need for a robust, technology-driven solution to address the growing challenges of identity theft, financial fraud, and regulatory compliance.  Today, iDenfy has grown into a global RegTech powerhouse, offering an end-to-end fraud prevention ecosystem that combines AI and ML advancements, such as liveness detection or biometrics, combining all technologies with an extra layer of security and accuracy, which can be amplified with the help of its in-house KYC team. Global identity verification solutions The company’s solutions are trusted by businesses of all sizes, from startups to large enterprises, across industries such as fintech, e-commerce, healthcare, blockchain, and many more.  iDenfy’s identity verification suite supports over 3000 types of identity documents across 200+ countries and territories, together with the real-time fraud detection tools that help to identify and mitigate risks instantly while helping businesses meet KYC, AML, and KYB regulations and security standards. Empowering a safer future At the heart of iDenfy’s success is a team of 50+ passionate professionals who are united by a shared mission: to build a safer digital future. “Our team is our greatest asset. Their dedication and expertise have been instrumental in our journey to becoming a trusted name in RegTech. As we continue to grow, we remain committed to empowering businesses with the tools they need to stay ahead of evolving threats," added Domantas Ciulde.

Regula, a global developer of forensic devices and identity verification solutions, now has 15,000 templates in its identity document template database, the most comprehensive in the world.  This significant update ensures that businesses and government agencies around the globe can verify the latest IDs, including the most advanced biometric documents, with the highest accuracy. Global ID verification simplified Incorporating ID templates from 251 countries and territories and capable of reading 138 national languagesRegula’s proprietary identity document template database contains detailed descriptions of each document’s security features.  Combined with the advanced capabilities of Regula Document Reader SDK, this enables online ID verification with the same level of precision previously achievable only in on-site scenarios.  Incorporating ID templates from 251 countries and territories and capable of reading 138 national languages, this database enables the recognition and proper verification of nearly every ID from any corner of the world, even the rarest ones. Tracking global shifts in identity documents The latest expansion of Regula’s ID template database reflects the global shift towards more sophisticated identity documents. More and more countries are introducing biometric passports, which are considered the most secure at the moment.  For example, among the recent additions to Regula’s database are the first-ever biometric passports issued by India, Sri Lanka, and Guyana. Apart from the format, documents’ security features are also becoming more complex and elaborate.  First and foremost, ID issuers are switching from paper substrates in favour of polycarbonate pages, which are much harder to counterfeit. For this reason, states like Benin, Burkina Faso, Chile, and Djibouti have recently issued new IDs with polycarbonate data pages. Advanced ID security features MLIs significantly enhance document protection with hard to illegally duplicate by designAnother advanced security feature that has become quite widespread across different identity documents is the Multiple Laser Image (MLI). An MLI embeds two distinct images within a document. Typically, these include the passport holder’s photo and their personal data. Special lenses positioned above the images can visualise either image clearly by tilting the document. Hard to illegally duplicate by design, MLIs significantly enhance document protection.  Among the IDs that were added to Regula’s ID template database with the latest update, the US driver’s licence from Wisconsin, as well as the ID cards of Jamaica, San Marino, and Yemen contain such security features. Combating fraud with precision “The growing complexity of identity documents presents notable challenges for ID verification workflows. Businesses and government agencies must be prepared to properly verify all the document security features so as not to miss any forgery or identity fraud attempts.” “Furthermore, they have to handle multiple ID versions from the same country simultaneously, as many older documents remain in circulation alongside the new formats. By keeping pace with evolving security features and document standards, we help streamline ID verification workflows, reduce fraud risks, and maintain compliance with global regulations,” says Ihar Kliashchou, Chief Technology Officer at Regula. Expanding global ID coverage Among the new IDs added to Regula’s database to hit 15,000 templates are the following, issued in 2024-2025: Passports:  Azerbaijan Benin Burkina Faso Burundi Chile Djibouti Germany Guyana India Kosovo Malawi Myanmar Netherlands Romania Saint Kitts and Nevis Slovakia Sri Lanka Tajikistan ID cards: Argentina Bosnia and Herzegovina Chile Guatemala Jamaica Kazakstan Kosovo Netherlands Nigeria Norway Philippines Puerto Rico San Marino Slovakia Somalia Sri Lanka Vietnam Yemen Driver’s licences: Azerbaijan Denmark Honduras Iran Kosovo Mongolia Puerto Rico Slovakia Sweden Venezuela Bolivia US states: Michigan, Mississippi, New Hampshire, North Carolina, Tennessee, Wisconsin

March is Women in Security Month, a time dedicated to celebrating and promoting the contributions of women in the security field—particularly in cybersecurity. This observance aligns with Women’s History Month, providing an opportunity to reflect on the progress made and the work still needed to advance gender equity in security. Evolving role of women in security The security industry has witnessed a steady increase in women's participation. According to ISC2 Research in its “Women’s Role in Filling the Workforce Gap” report, women make up an estimated 20 to 25 percent of the security industry. Promisingly, younger generations are entering the profession at higher rates, with 26 percent of working professionals under 30 identifying as women. The security industry has witnessed a steady increase in women's participation The research tells us that women are thriving in a variety of roles, from engineering and system administration to sales, marketing, and project leadership. Key factors driving this transformation include mentorship programs, male allies advocating for gender equality, and cultural shifts recognising the unique perspectives and strengths women bring to security challenges. These efforts are fostering more inclusive environments and ultimately strengthening the industry. The value of diverse perspectives in security Security is not a one-size-fits-all industry—each organisation and facility has unique needs that require varied perspectives. Greater representation of women has introduced fresh approaches to problem-solving, fostering collaboration and driving innovation. By integrating diverse viewpoints, security professionals can create more effective solutions that better address end-user needs. Industry support for women’s professional growth SIA's WISF offers subcommittees such as NavigateHER, SupportHER, and UpLiftHER Organisations like the Security Industry Association (SIA) and ASIS International have established networking platforms and initiatives to support women in security. Events such as the Security LeadHER Conference provide valuable professional development and networking opportunities. Companies are also investing in science, technology, engineering, and mathematics (STEM) initiatives, hands-on training, and recruitment programs to attract more women into the field. Additionally, SIA's Women in Security Forum (WISF) offers subcommittees such as NavigateHER, SupportHER, and UpLiftHER, which provide pathways for engagement and growth. Challenges women in security face Despite progress, challenges remain. Many women still feel it necessary to repeatedly prove their expertise, take on additional informal responsibilities, or carefully navigate workplace dynamics. Imposter syndrome can be another hurdle, even for accomplished professionals. However, women in security are addressing these challenges by setting boundaries, advocating for themselves, and supporting one another through mentorship. By excelling in leadership and technical roles, women are reshaping outdated perceptions and advocating for more inclusive workplace policies. Steps industry pioneers can take To further support women in security, industry pioneers could: Provide targeted professional development and career advancement opportunities. Foster strong, supportive communities that recognise and mentor women. Implement structured mentorship programs that connect experienced professionals with newcomers. Promote workplace flexibility to help employees balance personal and career commitments. Actively challenge biases and advocate for meaningful change within organisations. Advice for women entering the security field Here are key pieces of advice for women considering a career in security: Own Your Expertise – Have confidence in your knowledge and skills. Seek Out Mentors & Allies – Connect with supportive professionals who can guide your career. Build a Strong Network – Join organisations like ASIS Women in Security, SIA Women in Security Forum, or Women in CyberSecurity (WiCyS), and attend industry events to expand your connections. Speak Up & Take Space – Confidently share your ideas and challenge outdated norms. Develop Resilience & Advocate for Yourself – Push past biases, demand the respect you deserve, and negotiate for fair salaries and promotions. Keep Learning & Stay Ahead – Continually build your expertise to stay competitive in the evolving security industry. The future of women in security As the security industry evolves with technological advancements and global changes, opportunities for women will continue to expand. Women are not just participating in the industry’s growth—they are shaping its future. With growing mentorship programs, male allies advocating for gender equality, and ongoing cultural shifts, the focus is no longer just on breaking barriers but on building bridges to new opportunities.

From where I sit in talking to security pioneers every day, the traditional Global Security Operations Centre (GSOC) stands at a critical inflection point. Security teams are up against challenges in staffing, operational efficiency, and more threat complexity, which means “thinking outside the box” is becoming critical. The use of artificial intelligence (AI) is emerging as more than a buzzword in these situations; it’s becoming a game-changing force multiplier in security operations. Reaching a breaking point Today's GSOCs face a perfect storm of operational challenges. Security operators, typically earning between $20-40 per hour, require extensive training periods lasting weeks or months as a result of the numerous applications they’re tasked with using. Yet the industry grapples with insane turnover rates of 100-% to 300% annually, creating a costly cycle of continuous recruitment and training. Meanwhile, operators are drowning in video feeds and alarms, leading to fatigue, missed incidents, and delayed response times. Practical applications for AI The reality of many GSOCs, however, is a disjointed mess of multiple applications The GSOC is the centre of an organization’s security and in a perfect world, all of the data related to safety across multiple facilities flows through there, giving operators a clear picture of what’s going on at any given time. The reality of many GSOCs, however, is a disjointed mess of multiple applications. Think about all the platforms needed to respond to a single incident – access control alarm, video to verify, standard operating procedures (SOPs) stored on a shared drive, radios to get a hold of a guard to dispatch, finding a list of emergency numbers and corresponding it to where the incident is happening, and manually logging the results. Steps into a single platform Not only is there a case for unifying all of these steps into a single platform that pulls in data from various sources, but layering response with AI-enabled technology to achieve the following: Real-time video analysis and threat detection. AI-enabled systems are revolutionising surveillance operations by simultaneously monitoring multiple video feeds, detecting and classifying objects, people, and behaviours in real-time. The technology excels at identifying suspicious activities such as loitering, abandoned objects, or unauthorised access attempts, automatically alerting operators to potential threats – or even identifying false alarms that can take human operators away from the work they’re doing – all while maintaining vigilance across numerous camera feeds. Intelligent alarm management. One of AI's most immediate impacts is in addressing the chronic problem of false alarms. By analysing multiple data points simultaneously, AI technology can intelligently filter and verify alerts, dramatically reducing false positives that traditionally consume valuable operator time. An AI GSOC operator, for example, can assess an incoming alarm and either identify it as a real threat (then escalate to its human supervisors) or use SOPs to determine that the alarm is false, providing feedback and reasoning that’s collected and assessed. This intelligent triage ensures security teams focus on genuine threats rather than chasing false alarms, significantly improving response efficiency. Automated incident response. When security incidents occur, AI systems can instantly gather relevant data from multiple sources – including video feeds, access control logs, and sensor data – to generate preliminary incident reports and initiate appropriate response protocols. This automation ensures consistent application of security procedures while maintaining detailed documentation for compliance and analysis purposes. Predictive analytics and pattern recognition. By analysing historical data, AI systems can identify patterns that might indicate emerging security risks before they materialise. This includes detecting unusual access patterns, anomalies in foot traffic, or behavioural patterns that suggest potential future security threats, enabling proactive rather than reactive security measures. The benefits to the business While AI can be used in so many ways to reduce false alarms, create more efficiencies, and help GSOC operators elevate their roles to be more strategic, there is still a stigma associated with its use. However, a lot of the conversations around this kind of investment can be elevated to reflect positively on the business, which can help achieve more buy-in from leadership. Here are some of the ways: Operational improvements: Dramatic reduction in false alarm rates through intelligent verification systems that analyse multiple data points simultaneously Response times cut significantly through automated triage and threat assessment protocols Standardised and consistent application of security protocols across all shifts and incidents More efficient resource allocation through AI-driven staffing recommendations based on historical patterns Expanded security coverage without proportional staffing increases, enabling monitoring of multiple locations simultaneously Enhanced incident documentation through automated report generation and data collection Improved situational awareness through real-time correlation of multiple data sources Reduced training time for new operators through AI-assisted guidance systems Better compliance management through automated protocol enforcement and documentation Business impact: Significant cost savings through reduced false alarm response and more efficient staffing Decreased liability exposure through comprehensive incident documentation and consistent protocol application Enhanced regulatory compliance through automated record-keeping and standardised procedures Improved risk management through predictive analytics and early warning capabilities Better return on investment for security technology through integrated AI-driven optimization Increased scalability of security operations without proportional cost increases More robust business continuity through improved threat detection and response Enhanced protection of critical assets through constant AI monitoring Personnel impact: Reduced operator burnout through automation of routine and repetitive tasks Enhanced job satisfaction as operators focus on strategic decision-making rather than routine monitoring Improved work-life balance through more efficient resource allocation New career development opportunities in AI-enabled security operations Better retention rates through reduced stress and increased job engagement Enhanced skill development as operators learn to work with advanced technology Improved team collaboration through AI-assisted information sharing More effective decision-making support through AI-driven insights Greater operator confidence through AI-backed verification of security events AI and the road ahead Integration of AI into the GSOC is about more than simply technological advancement While security historically hasn’t changed as quickly as its cyber counterparts, its evolution is imminent. Integration of AI into the GSOC is about more than simply technological advancement; it’s a seismic shift in how organisations approach security operations. The future of this is in the partnership between human expertise and AI capabilities, where technology handles routine monitoring and initial threat assessment, allowing security personnel to focus on complex decision-making and strategic security initiatives. Transformation of security operations For security pioneers looking to implement AI in their GSOCs, success lies in thoughtful integration that considers both technical requirements and human factors. By carefully balancing automation with human oversight, organisations can create more effective, efficient, and responsive security operations that deliver tangible value to the enterprise. The transformation of security operations through AI isn't just about doing more with less – it's about doing better with what we have. As threats become more sophisticated and security demands continue to grow, AI-enabled GSOCs will be better positioned to meet these challenges while delivering enhanced protection for people, assets, and operations.

Digital access control has well-known benefits over traditional security, of course, but also costs attached to each stage of its lifetime. However, these costs are not fixed. Many factors – including building size, shape, type, location, national regulations and more – impact affordability and efficiency calculations. Crucially, the type of access solution a business selects – wired or wireless – impacts total operating costs, including during installation, running and any potential expansion or reconfiguration stages. Wireless installation Wiring premises can be expensive. So, the potential cost savings from choosing wireless digital access begin at the very start. Installation stage is the largest contributor to potential cost savings when businesses go wireless. In calculations for one report, access experts at ASSA ABLOY examined projected costs for a fictional 100-door installation. Labour savings for those who chose wireless over wired locks were 82.5%. Why? Firstly, because wireless installation is much faster. It is also less intrusive. Most wireless locking devices require little or no drilling of the door, whereas wired security needs cabling through and partly around a door – which means not just door damage, but the contracting of specialist electrical installers who may require multiple site visits. These costs add up. Digital access technology Torus aims for the highest level of LEED certification for all its new properties In Poland, for example, developer Torus aims for the highest level of LEED certification for all their new properties around Gdansk. Where possible, they choose products with Environmental Product Declarations (EPDs) and Green Circle documentation, favouring access solutions which reduce their carbon footprint. Wireless digital access technology is a natural choice. “The lack of wiring significantly reduces materials use, reduces costs, and ensures quick installation,” confirms Torus’ Roman Sokolowski. There’s no cabling, which cuts power consumption. There’s less damage to the building fabric and fitters make fewer journeys to and from the site. Adaptable locking solution By choosing a wireless solution, organisations also upgrade building security with little disruption. A wireless system makes it easier to improve security at an existing building via a retrofit process which does not inconvenience staff or disturb work routines. This was one goal at Plexal, a £15 million flexible work environment for London enterprise and academia. Plexal chose battery powered wireless locks integrated with DoorFlow, NetNodes’ online platform for managing and auditing building access. “Plexal required an adaptable locking solution for a range of different doors and, with no wiring required, it was quick and easy to install ASSA ABLOY Aperio® devices with minimal disruption,” confirms Stewart Johnson, Director at NetNodes. Cost savings with improved energy efficiency Choosing wireless over wired locking can play a vital role in reducing ongoing energy use Choosing wireless over wired locking can play an important role in reducing ongoing energy use – and, therefore, expenditure. Wholesale electricity prices in Europe are approximately double what they were in 2019, according to the IEA’s “Electricity 2024” report. For a variable cost such as energy, where businesses have little control over unit prices, it is critical to control usage, especially if high and/or changeable energy prices become what analysts at ING called “the new normal for business”. Thus, the fact that battery-powered locks consume much less energy than traditional wired solutions is increasingly relevant and important. Additional saving on energy costs Traditional wired door access devices often work via magnets connected permanently to mains electricity. These doors draw power around the clock to remain locked. Wireless locks work differently.  They only “wake up” when presented with a credential, to make the access decision. This translates to an additional saving on energy costs during operation: more than 70%, or thousands of euros over a typical access system’s lifetime. Wireless digital access Wireless locks only need a change of their standard battery, which may be rechargeable Related energy and materials costs during in-use stage are also lower. Wireless locks only need a change of their standard battery – which may be rechargeable – typically once every two years. No specialist maintenance is required, saving on specialists and their travel to and from the site(s). By choosing wireless digital access, businesses help protect themselves against these ongoing costs, notably energy price increases and volatility. Cost-efficient flexible working, for staff and facilities managers Perhaps harder to quantify, but equally easy to imagine, the financial benefits of choosing a wireless digital solution are felt in the increased convenience and efficiency of daily operations. In the co-working sector, for example, flexible access to offices is a priority. As “fixed” office space rented by corporations continues to fall, co-working spaces are expected to keep growing, with one estimate suggesting almost 18% CAGR to 2030. To stand out from the competition, the founders of ULab in Alicante sought the latest innovations in access and design to create their 21st-century business centre. Part of the suite of digital access solutions from ASSA ABLOY, a SMARTair® system gave ULab real-time access management via battery-powered locks and Openowä, the Mobile Key solution for SMARTair, without any need to wire doors and other openings. SMARTair TS1000 Web interface With SMARTair and Openow, workspace residents can carry virtual keys on their smartphone With SMARTair and Openow, workspace residents can carry virtual keys on their smartphone; ULab’s security team update their rights over the air. An office manager can perform any operation remotely from the SMARTair TS1000 Web interface. In case of an emergency, they could lock-down the site or open doors remotely, for example. It’s convenient, efficient and boosts ULab’s security, benefiting users and managers. And because of SMARTair’s flexibility, they can comfortably welcome many more than their usual 100 daily users. “In addition to regular daily traffic, weekly traffic can almost multiply by 10 if an event is held,” says Enrique Burgos Pérez, Director at ULab. “We needed an access control system as flexible and convenient as SMARTair.” ASSA ABLOY benchmarking report Choosing wireless locks also adds flexibility – and can reduce costs – when an organisation reconfigures or expands their commercial space. High-quality wireless devices like SMARTair can typically be reinstalled at another opening without impacting reliability. They move to wherever is convenient. If a business is rethinking workspace to encourage flexible or hybrid work patterns, for example, cost efficiencies could be significant. Typical savings on office relocation or expansion are estimated at around 30% with wireless over wired locking, according to the same ASSA ABLOY benchmarking report. Cost efficiency and more control with ASSA ABLOY digital access To refit and improve their student accommodation, managers at the University of St Andrews sought energy- and cost-efficient access control. They chose Aperio, another innovative digital access solution from ASSA ABLOY. Approximately 1,600 doors so far are equipped with battery-powered Aperio escutcheons – without cabling.  Aperio devices integrate fully with both the university’s existing central security system and their student ID card. University security managers continue to enjoy the efficiency benefits of monitoring and controlling access from a single point and in real-time, including for doors across multiple buildings. Aperio, another innovative digital access solution from ASSA ABLOY. Benefits of cost-efficiency  In comparison to a wired solution, Aperio offers significant cost-efficiency benefits. Devices are wireless, so can be installed with little energy use and no need for wiring to the mains. They consume near-zero energy when idle and run on standard batteries, consuming little power during operation. Through the entire product life-cycle, Aperio combines reliability with cost effectiveness. “Aperio gives us central management and control,” says Pauline Brown, Associate Chief Information Officer at the University of St Andrews, “and contributes to our award-winning track record in energy efficiency.”

In an emergency, information is pivotal. More information provides better understanding of an emergency and empowers potentially life-saving decision-making. Emergency response teams depend on information to guide their efforts and to deliver targeted assistance. On the front lines of emergency response are 911 and field responder agencies, which must direct reaction to life-or-death situations rapidly and efficiently. Historically, 911 operators had to respond based on very little information, perhaps just a voice on the phone or a location on their screen. Providing critical information Today, there are literally millions of information sources available, ranging from connected buildings to vehicle telematics to live video streams to health information from wearable devices. In fact, there are 540 million connected devices, any one of which could provide critical information in an emergency. But how can those information sources be leveraged to improve emergency response? That’s the mission and value proposition of RapidSOS, an ‘intelligent safety platform’ company that connects 911 operators with the vast universe of information available to promote better and faster emergency response. Highly sophisticated operation The platform is integrated into every major public safety software system and first responder agency “RapidSOS fuses human and artificial intelligence to put critical information from any connected device directly into the existing systems and operating procedures of first responders across the United States,” says Michael Martin, CEO of RapidSOS. RapidSOS is widely used by first responders. The platform is integrated into every major public safety software system and first responder agency. There are more than 4,600 software integrations that serve more than 21,000 first responders and 911 agencies. In 2023, RapidSOS supported the lifesaving work of public safety across 171 million emergencies with 3.3 billion data payloads. The system is adaptable and configurable to support any agency, from a highly sophisticated operation in New York City to a local sheriff running their own 911 center. Intelligent analytics and reporting RapidSOS Unite is the latest evolution of the product, a single solution that includes AI automation, rich content pathways, redundant connection to caller phones, and access to millions of connected devices. In an emergency, Unite intelligently fuses data from among millions of sensor feeds into a unified picture of an incident, allowing public safety officials to view real-time location, health profile, telematics, alarm data, and more. RapidSOS Unite is the latest evolution of the product, a single solution that includes AI automation RapidSOS offers core modules that handle call, text, video, sensor, mapping, and administration tools, and that provide partner data from connected devices. Additional modules provide enhanced geographic information system (GIS) data, and automated translation and transcription. There is also a single sign-on (SSO) upgrade, intelligent analytics and reporting, and seamless integration into field responder applications. Field responder applications Consider how an emergency might unfold and how RapidSOS can help. In a car accident, data from a modern automobile telematics system can alert a 911 operator of the accident as it happens. Data from a passenger’s wearable device might provide information about their health and condition. A nearby video or traffic camera could fill in details of how the accident occurred. Useful information in an emergency might come from any one of thousands of sources, including public safety data, sensor feeds, enterprise security systems, smart phones, etc. In a train derailment, electronic access to the cargo manifest can identify which train cars contain hazardous materials and how to manage the specific type of hazmat. This information could save valuable time when responding to incidents like the Feb. 3, 2023, Norfolk Southern train derailment involving 38 cars in East Palestine, Ohio. Consider how an emergency might unfold and how RapidSOS can help Institutional security partners Norfolk Southern is one of the companies that provides information to first responders using RapidSOS; in effect, the company provides a direct digital link from their rail security operations to any first responder in the United States. Amazon’s global operations centers also interface with RapidSOS to provide critical information to first responders. Partnering with corporate security helps to better support the flow of data from institutional security partners and their solutions. Information can transform and guide emergency responses. For example, in a structure fire, real-time sensor feeds throughout a building can help 911 and first responders understand how the fire is progressing. Real-time security camera footage Having access to live feeds can save lives as 911 provides pre-arrival instructions such as CPR Leading the way to providing video feeds from private camera systems to 911 operators is an agreement between Eagle Eye Networks and RapidSOS, which was announced in April 2024. The agreement allows an enterprise to opt-in to share real-time security camera footage from an Eagle Eye video stream during a live 911 call. Having access to live feeds can save lives as 911 provides pre-arrival instructions such as CPR.  “Security cameras are crucial in many locations, including schools, but previously those cameras could not be accessed by 911 during an emergency but were only used for investigation after an incident,” says Martin. Improving fire and life safety systems RapidSOS is also integrated with Honeywell’s Connected Life Safety Services (CLSS) system, a cloud platform that combines software and hardware to improve fire and life safety systems. Technology integrations between the two companies further modernise and digitise the public safety communications process to provide faster, more accurate communications with emergency centers (i.e., 911 agencies). RapidSOS technology securely transmits detailed data about an emergency CLSS provides real-time visibility and connectivity to help systems integrators and facilities managers make informed decisions and manage fire systems more efficiently. When combined with Honeywell's solutions, RapidSOS technology securely transmits detailed data about an emergency, such as the type of hazard, severity, and location within the impacted building, to emergency response centers. Video object detection Rapid SOS’s emerging Harmony artificial intelligence (AI) product serves as a ‘co-pilot’ for 911 operators, helping them manage the high volume of emergencies by making their response more efficient. Harmony pulls all the sensor feeds in an emergency and works to make only the most important information available in the hands of 911 and first responders. Harmony can take key insights from text and video data, use ‘sentiment analysis’ to determine the emotion tone of a message, and help 911 professionals using language translation, keyword alerts and video object detection. Harmony can help local agencies as they address a 25% average staffing shortage by providing additional support to 911 professionals while lessening the workload. Harmony is also working to help RapidSOS expand the ecosystem, stitching more data together and quickly making it more actionable than ever. Emergency response system RapidSOS also interfaces with Iamresponding, a comprehensive end-to-end emergency response system for first responders in the fire and other emergency sectors. Iamresponding’s field responder application is used by RapidSOS to get information out to first responders in the field. More than 650,000 first responders use RapidSOS’s field application RapidSOS’s recent acquisition of Iamresponding helps the company improve the connection with the last mile “in-the-field” piece of the puzzle, ensuring partners across computer-aided dispatch (CAD), integrated applications, mobile data terminals, body cameras and other responders have access to critical data. More than 650,000 first responders use RapidSOS’s field application. Enhancing emergency response RapidSOS’s Safety Pioneer Program formalises the important partnership between RapidSOS and public safety agencies. Participants in the program receive early access to new platform features, contribute to the platform roadmap, and drive feedback to enhance emergency response. “911 and first responders do incredible lifesaving work,” says Martin. “Everything we have done and built at RapidSOS is a direct result of the engagement, partnerships, inside advice and insight we have gotten from public safety. We have learned from them, developed new technologies and tested them.” Martin adds: “Companies have data and we now know how to make that data actionable into the hands of 911 and first responders to save lives. This is an exciting moment for us continuing our mission in partnership with public safety, and for technology and security companies to have a major hand in that.” {##Poll1719488782 - What is the most valuable benefit of artificial intelligence (AI) in an emergency call center?##}

Already a strong player, particularly in New Zealand and Australia, Gallagher is still climbing in the U.S. market, which it sees as a big opportunity to invest in the company. Active in the United States for 10 years, Gallagher undertook a more aggressive growth strategy about five years ago. There are 52 employees in Gallagher’s U.S. security business, and about half the workforce has been hired in the last couple of years. They have grown from three sales territories to 16, operated by a full sales and engineering staff. Culture of innovation sets As it happens, Gallagher’s U.S. headquarters is located a short drive from my home office in the wider vicinity of Atlanta. I missed seeing them at GSX in Dallas, so we scheduled an in-person visit to catch up on their company. Gallagher’s strong culture of innovation sets them apart, as does their “people-first” commitment, says Scott Elliott, Gallagher’s Executive Vice-President, The Americas. “We have intentionally recruited for a diversity of thought that drives the business,” says Elliott. “We are a people business.” Melissa Vidakovic, Director of Marketing, Americas; and Scott Elliott, Executive VP, Americas, at Gallagher Security's office in Canton, GA. Unified approach An advantage Gallagher has in the market is total ownership of their supply chain; it manufactures each of the hundreds of products used across their solutions, from plastic components to readers to controllers to their own software systems.  Among other advantages, the unified approach enables tighter control from a hardening and cybersecurity perspective, enabling them to minimize any threat vectors or vulnerabilities. The strategy also avoids dependence on third-party suppliers, which was a huge advantage during recent supply chain disruptions. While competitors struggled with availability issues related to third-party manufacturers, Gallagher’s supply was uninterrupted. Gallagher’s commitment Gallagher uses the same norms as the nation and subjects its effects to inner and outer penetration As a manufacturer serving a broad spectrum of markets, it’s Gallagher’s commitment to the high end of the market (e.g., high-security applications), where the company incorporates core tenets such as authentication and encryption. Gallagher uses some of the same standards as the government and subjects its products to internal and external penetration testing. These core strengths are also integral to Gallagher’s complete product line. “If it’s good enough for a high-level customer, it’s good enough for Mr. Business Owner,” says Elliott. The New Zealand company was founded in 1938 and was the first company to commercialize the electric fence, which it still uses for its agriculture business sector, separate from the security business. Gallagher entered the access control business 35 years ago in 1988 when a product used to restrict access to fuel pumps evolved into broader access control. Gallagher platform In the intervening years, the product has grown into a unified platform that incorporates access control, intrusion detection, and perimeter detection in a single ecosystem. “The platform is all-encompassing,” says Elliott. “No other platform does all three.” Augmenting access control, intrusion, and perimeter protection, there are other applications available in the Gallagher platform, such as workforce management, health and safety functions, and a spectrum of features useful to a wider stakeholder community. Fatigue management applications For example, Gallagher can implement routine randomized checks to proactively mitigate potential risks such as drug or alcohol abuse, thus ensuring workers are fit to work, to operate various machinery and that they do not pose a threat to fellow employees or the company.  “Fatigue management” applications can monitor the use of equipment to avoid repetitive injuries or manage how long an employee works at a job site, requiring a worker to swipe or tap a card to a reader mounted on a machine to monitor and limit the time they operate that machine. Mobile mustering provides location and identification of evacuees in case of an emergency. Impact of digital transformation Gallagher’s “Better Ways of Working” concept zeroes in on the impact of digital transformation Gallagher is also embracing the “digital transformation” of the industry. Security companies must adapt to a more agile workforce and shifting processes, says Elliott. Gallagher’s “Better Ways of Working” concept zeroes in on the impact of digital transformation on their workforce. They also seek to address the changing workforce, where Gen-Z’ers work side-by-side with tenured, experienced workers, and where creating trust is the best approach to closing the generational gap.  Gallagher also seeks to educate the market on trends such as artificial intelligence (AI), machine learning, cloud adoption, various service delivery models, and other issues. Industry consolidation Gallagher has more than 1,200 employees; operates in 140 countries, from South America to Canada, Europe to the Asia-Pacific and Australia; and serves almost 16,000 customers. Gallagher is part of New Zealand’s growing technology export sector, which is growing 30% faster than the overall economy and is now the second-largest export sector in New Zealand. In an age of industry consolidation and a market dominated by corporate conglomerates, Gallagher is a privately held organization seeking to be agile and innovative, and to deliver customer value more quickly. Gallagher re-invests about 15% of its profits into research and development. “Our customer service is the primary reason people buy from us,” says Elliott. Security integrators Security integrators quickly appreciate the breadth and strength of the product line Gallagher positions itself as an alternative in a market in the midst of disruption. Brand awareness continues to be a challenge in the United States, and the sales team often hears the question: “Who is Gallagher?” Once the introduction is made, security integrators quickly appreciate the breadth and strength of the product line, says Elliott. “We allow our customers to select among best-of-breed platforms, and [using open systems,] we are not limited by the technology we offer,” says Elliott. “Our value proposition to the integrator channel is our focus on the relationship,” says Elliott. Supporting end users through an authorized, certified channel, Gallagher also emphasizes value, cost-competitiveness, and cybersecurity. “Our partner relationships are built around cultural alignment,” says Elliott. Product innovation perspective What’s ahead for Gallagher and for the industry as a whole? Hard to say, notes Elliott, given the unfolding of unpredictable geopolitical and financial trends.  However, from a product innovation perspective, Gallagher will continue to evolve, balancing a dependence on “cash cow” legacy product lines with investment in leapfrog innovations such as frictionless access control, cloud platforms, and mobile systems. In general, Elliott predicts AI will yield an opportunity to analyze a person’s pattern of behavior and intent, thus enabling a security system to adapt down the road. “With the ability to predict with some degree of certainty what might happen, these capabilities will evolve,” says Elliott.

Active shooter situations grab the most attention, but there is a long list of other threats facing schools, including bullying, vandalism and emergency medical situations. Broadly speaking, a comprehensive approach to school security should prioritise prevention, preparedness and response to all threats.  Holistic security approach “Fostering a culture of safety within a school, which involves strong relationships, trust, and communication, is highly effective and does not require significant costs,” says Christin Kinman, End User Sales Consultant with Allegion, a security manufacturer. “It is crucial to educate stakeholders about the unintended consequences of quick fixes, like barricade devices, to ensure informed decision-making and a holistic security approach. The goal should be to promote safety and security for all, every day, in every situation.” Integrated and successful security plans  While this might solve a particular challenge, it can also create unintentional conflicts" "Creating an integrated security plan requires a multi-faceted approach," says Kinman. "Too often, security measures are implemented as a reaction to either an event or a specific vulnerability. While this might solve a particular challenge, it can also create unintentional conflicts," adds Kinman. “Creating a successful security plan involves a comprehensive approach,” she says. “An effective, systematic approach begins with assessing, identifying, and valuing assets, identifying threats and vulnerabilities, quantifying the impact of a loss, analysis and prioritisation, and finally, development of mitigation measures.” Safety and security An effective resource is the Partner Alliance for Safer Schools (PASS), which provides a framework to help with school assessments, including identifying and valuing assets, identifying external threats and internal vulnerabilities, assessing the impact of loss, and analysing and prioritising mitigation measures.  Safety and security are words used seemingly interchangeably when it comes to schools, but they mean different things. “How we define these terms influences planning and addressing challenges,” says Kinman. “It is easiest to think of these terms as being either external or internal to the individual.” Coordinated security Safety is internal to the individual and relates to the individual’s perception of being free from harm Security is external to the individual and encompasses the protective physical, emotional, and environmental measures implemented in conjunction with policies, procedures, and training, as well as mental health measures and social and emotional learning.  Safety is internal to the individual and relates to the individual’s perception of being free from harm or danger. Coordinated security measures create an environment of safety. Four main elements of physical security Kinman lists four main elements to physical security, often referred to as the 4D’s. These elements are deter, detect, delay, and deny:  Deter refers to measures implemented to prevent an attack or threat from happening. These are usually visual deterrents that communicate legitimate use. Detect refers to measures that can detect the presence of a threat, such as video surveillance and monitoring. Delay refers to measures that slow down an attack or increase the level of effort needed for an incident to occur. Finally, deny refers to measures that prevent or restrict access to valued assets. Four layers of ground perimeter A layered approach to school security creates “layers” that must be defeated for an event to occur, says Kinman. Typically, the four layers are the ground perimeter, the private grounds around the building, the building perimeter, and the building interior. The ground perimeter layer demarcates public vs private space, and deterrence is the primary objective. The grounds layer allows for identification of legitimate vs illegitimate users and detection is the primary objective. The building perimeter layer prevents illicit users’ intent on harm from gaining access. The primary objectives at this layer are delay/deny. The building interior protects the most valuable assets, and the denial of an unauthorised individual is the primary objective. Report on Indicators of School Crime and Safety The second element is impact, also rated on a scale of 1-5 and ranging from negligible to catastrophic “Quantifying loss and assessing risk is one of the most important steps in creating an integrated security plan,” says Kinman, who explains that the two elements that guide this step are probability and impact. Probability is the likelihood that an event will occur, typically rated on a scale of 1-5 ranging from rare to almost certain. The second element is impact, also rated on a scale of 1-5 and ranging from negligible to catastrophic. “Probability multiplied by impact equals risk, which has a score ranging from 1-25,” says Kinman. “The higher the score, the higher the risk.” An analysis of vulnerabilities and threats using a matrix yields a systematic approach to prioritise improvements and identify mitigation measures. For statistics on crime and safety in schools, visit the Report on Indicators of School Crime and Safety: 2022. Security improvements “The costs of school security encompass various aspects, including physical measures, personnel, training and policy enforcement,” says Kinman. “While there is no fixed amount, it often involves investments in technology, such as access control and emergency response systems. Many security improvements do not require additional funding, like training staff and students on security protocols and implementing policies to create a culture of safety.” Generally, funding for public school security is a shared responsibility among federal, state and local governments; communities also contribute. “Striking a balance between shared responsibility and ensuring adequate resources is crucial for effective school security,” says Kinman. K-12 school security  Community members and parents can donate by being vigilant and noting any suspect activities Various stakeholders play crucial roles in enhancing K-12 school security in addition to schools and communities. Stakeholders include community members, parents, local government, local law enforcement, first responders and non-profit organisations.  “Engaging these stakeholders fosters a comprehensive approach to school security,” says Kinman. Community members and parents can contribute by being vigilant and reporting any suspicious activities. Local government can support schools with funding and resources, while local law enforcement and first responders can provide expertise, conduct drills, and establish emergency response protocols. Safe and secure learning environment In addition, non-profit organisations can offer valuable resources, training, and support programmes to address specific security concerns.  “By involving all these stakeholders, schools can tap into a diverse range of expertise, resources and perspectives, pioneering to a more effective and comprehensive approach to school security,” says Kinman. “Collaboration and communication among these entities are vital to ensure a safe and secure learning environment for students and staff.”

The slit lamp examination is one of the most important diagnostic techniques in ophthalmology. It enables a detailed examination of the anterior, middle and posterior segment of the eye. Ophthalmologists can use it to recognise the smallest changes, anomalies or damage. This procedure is used for the early detection and monitoring of the progression of eye diseases such as corneal injuries, eye infections, retinal detachment or macular degeneration. However, the eye with its fast movements is a challenging subject to photograph; motion blur and shaking are typical image errors. IDS USB3 Vision industrial camera OCULUS Optikgeräte GmbH develops instruments for eye diagnostics for ophthalmologists To facilitate diagnostics for ophthalmologists and opticians, improve the workflow and at the same time shorten examination times, fast and reliable slit lamp documentation systems are required. They must provide meaningful images and be designed to be user-friendly and ergonomic. The German company OCULUS Optikgeräte GmbH develops instruments for eye diagnostics for ophthalmologists, optometrists and opticians. Part of the extensive portfolio: one of the world's smallest and lightest image documentation systems for slit lamps. A powerful, high-resolution USB3 Vision industrial camera from IDS is integrated, especially for applications in medical technology and microscopy. Efficient system The OCULUS ImageCam®3 universal slit lamp image documentation system is not only intuitive and easy to use, but also sets high standards in digital slit lamp photography. This includes an outstanding field of view that enables highly precise diagnoses of the anterior, middle and posterior segments of the eye. The images are captured by a particularly low-light, high-performance IDS camera from the USB3 uEye+ CP family. OCULUS ImageCam® 3 OCULUS ImageCam® 3 makes this possible without any loss of quality "Only a fast camera delivers low-noise images in the difficult recording situations at the eye," explains Michael Moos, Product Manager at OCULUS, the choice of camera model. Another important requirement criterion is speed. "The advanced camera features enable continuous shooting at up to 60 frames per second. Among other things, these series recordings make it possible to record the eye during breaks in movement. The innovative frame-out-of-video function enables simple documentation of the entire examination process at the slit lamp, whereby the best quality individual images can then be selected for evaluation," says Michael Moos. The OCULUS ImageCam® 3 makes this possible without any loss of quality while minimising the time required. Powerful camera The IDS camera from the CP family is predestined for use in medical technology, as it offers extensive pixel pre-processing and has an internal 120 MB image memory for buffering image sequences. This enables a high data rate of 420 MByte/s, low CPU load and easy integration. The Sony Pregius IMX265 in the model used here is considered one of the best CMOS image sensors in the 3 MP class. The USB3 Vision industrial camera U3-3270CP Rev.2.2 with the 1/1.8" global shutter sensor thus achieves a resolution of 3.19 megapixels (2064 x 1544 px). IDS test camera functions The IDS camera from the CP family is predestined for use in medical technology "In this case, however, the image is scaled down using AOI in order to achieve a significantly higher frame rate," explains Phillip Schissler, Sales Manager Medical and Microscopy at IDS. OCULUS has integrated the camera with the IDS peak software development kit. "IDS peak allows users to test camera functions in detail and optimise them for your own applications," says the IDS Medical expert. Decisive selection criterion for the model However, the camera is not only recommended for medical technology and microscopy in terms of sensitivity, dynamic range and linearity.  In addition to the required light intensity and speed, the size of the camera was also a decisive selection criterion for the model. At around 50 grams, the camera's small 29 x 29 x 29 millimetre magnesium housing is as light as it is robust, underlining its suitability for space-critical applications. Facilitated slit lamp diagnostics A beam splitter divides the light between the camera and the eyepiece of the slit lamp To deliver optimum diagnostic images, the system includes a high-quality beam splitter in addition to the camera. A beam splitter divides the light between the camera and the eyepiece of the slit lamp to simultaneously illuminate and view the eye, allowing a detailed examination of each eye segment. The beam splitter of the OCULUS system has a purely mechanical iris diaphragm that significantly increases the depth of field, regardless of the position of the pathological findings. It can also be adapted to all commercially available slit lamps. Highest quality standards in laboratory and diagnostics "The camera unit and the beam splitter are extremely small and light. This means in daily practice: It is barely noticeable, is very easy to attach and delivers images like no other in this size. This makes daily slit lamp diagnostics easier in the truest sense of the word," says the manufacturer. In terms of image quality, reliability and long-term availability, IDS stands for the highest quality standards in laboratory and diagnostics. Benefit from the image documentation system The slit lamp photos of the OCULUS ImageCam® 3 help factual documentation of eye states The slit lamp photos of the OCULUS ImageCam® 3 enable objective documentation of eye conditions in order to monitor the progress of diseases and compare treatments. Patients also benefit from the image documentation system. The visual references of the diagnosis created in this way help them to better understand their state of health and the doctors' treatment plan. The medical findings can be saved and archived accordingly. Outlook Innovative image processing systems such as OCULUS ImageCam®, which use powerful industrial cameras to deliver informative, high-contrast images with a high depth of field, help to improve diagnostic accuracy, efficiency and patient care in ophthalmology. Artificial intelligence (AI) is increasingly being integrated into the analysis of slit lamp images in order to automatically recognise diseases, support diagnostic decisions, improve the workflow for doctors and develop new treatment methods. Further development of technologies The company develops first-class instruments for eye diagnostics for this clearly defined group of users The company OCULUS Optikgeräte GmbH has been a partner for ophthalmologists, optometrists and opticians worldwide for 125 years. The company develops first-class instruments for eye diagnostics for this clearly defined group of users. The measure of all things is the high demands of customers and the continuous further development of technologies. Over 55% of OCULUS' sales are realised in foreign markets.  OCULUS customers' service More than 400 employees work at the OCULUS headquarters. More than 60 % of them work in research and development, production and customer service. With 12 company-owned subsidiaries and more than 200 wholesalers in over 80 countries, OCULUS is at its customers' service around the globe. Founded in 1895, the family business is now jointly managed by the third and fourth generations. 

ZeroEyes, the creators of the only AI-based gun detection video analytics platform that holds the full US Department of Homeland Security SAFETY Act Designation, announces that the Northeastern School District (NESD) in York County, Pennsylvania has adopted ZeroEyes' AI gun detection and intelligent situational analysis solution. This proactive step will help protect students, staff, and visitors from gun-related threats. The cutting-edge security system identifies firearms in real-time and delivers actionable intelligence to first responders. Extensive security cameras Gun-related violence continues to be a pressing issue in the United States. Data from the ZeroEyes Gun Violence Research Center shows that 35.9% of shootings analysed in Pennsylvania occurred on K-12 school campuses. ZeroEyes’ technology will serve as a key additional layer of security to enhance these efforts NESD’s existing security measures include two full-time school resource officers and extensive security cameras. Additionally, the district is transitioning to electronic key card access for all doors, replacing traditional hard keys, and is reviewing remote lockdown capabilities and mass internal notification systems. ZeroEyes’ technology will serve as a key additional layer of security to enhance these efforts. Mass internal notification systems "A colleague introduced us to ZeroEyes, and we were immediately impressed by the potential of their AI gun detection technology," said Dr. Jason Bottiglieri, Superintendent of NESD. "When we learned about the Pennsylvania Commission on Crime and Delinquency (PCCD) grant, which focuses on enhancing school safety in Central Pennsylvania, we saw an opportunity to bring this critical solution to our district.” NESD is a midsized, suburban public school district located in the South Central region of Pennsylvania. NESD comprises eight buildings, including four elementary schools, two intermediate schools, one middle school, and one high school. The district serves over 4,000 students and employs approximately 300 teachers and 500-600 staff members. Law enforcement veterans If these experts determine the threat is valid, they dispatch alerts and actionable intelligence ZeroEyes’ AI gun detection and intelligent situational awareness software layers onto existing digital security cameras. If a gun is identified, images are instantly shared with the ZeroEyes Operations Center (ZOC), the industry’s only U.S.-based, fully in-house operation center, which is staffed 24/7/365 by specially trained U.S. military and law enforcement veterans.  If these experts determine the threat is valid, they dispatch alerts and actionable intelligence — including visual description, gun type, and last known location — to local law enforcement and school security as quickly as 3 to 5 seconds from detection. Cutting-edge technology "It’s inspiring to see schools like NESD take decisive action to enhance campus security,” said Mike Lahiff, CEO and co-founder of ZeroEyes. “We are thrilled to support their mission to protect students, faculty, and staff. Our collaboration reflects a shared commitment to leveraging cutting-edge technology to help mitigate potential tragedies and save lives."

As a real estate development firm’s facility was nearing completion, the firm identified potential concerns with limitations in the facility’s control infrastructure. Before the building reached full occupancy, the firm engaged with Wesco Anixter’s entroCIM team for a comprehensive cybersecurity and use-case audit. As a result, the facility pivoted to a cloud-hosted instance of the entroCIM platform to deliver on the organisation’s lofty vision for a truly connected space. Solution Constant commissioning with site-specific scripting means operators know the moment The entroCIM platform helps bring their vision to life among operational technology as well; disparate technologies with unique communication protocols come together in a single interface, providing stakeholders with mission-critical actionable insight. As all commercial real estate of this type has changed in the past several years, entroCIM has changed with it, offering direct, API-based connection to detailed predictive utility data to leverage the site’s flexibility in maximising efficiency. Constant commissioning with site-specific scripting means operators know the moment a system begins to show signs of decline. Since initial deployment, the depth of actionable insight through analytics has more than doubled, with more than 130 analytical rules running continuously to give operators the upper hand in the management of occupant comfort, energy efficiency and proactive maintenance Scope Cloud-based entroCIM licence access Dashboarding and graphics Analytics and reporting Preventative maintenance Investigation API-based utility integration Commissioning Global remote access Use-case gap analysis Cybersecurity audit New construction consulting Subject matter expert support Project stakeholders C-suite IT Organisation-level engineering Site-level mechanical Site-level engineering Tenant program management Communication protocols BACnet Modbus Integrated services Automated Logic Semco Lutron Siemens Honeywell York

Jacksons Fencing has successfully completed the installation of an innovative sound reduction barrier and security fencing system for Matthews Haulage at their Essex logistics facility. The project, completed in 2024, was designed to address the haulage company's dual needs for noise control and site security, providing a durable, compliant, and efficient solution. Robust security Matthews Haulage, a long-established player in the transport and logistics sector, sought to minimise noise pollution generated by its 24-hour operations while protecting its valuable assets. With residential areas and commercial properties nearby, the Essex facility required a solution that not only adhered to stringent environmental noise regulations but also provided robust security against unauthorised access and theft. Expertly engineered The barrier was engineered to meet the dual requirements of sound absorption and site security Jacksons Fencing installed a 3.5 metre high, 141.5-metre-long absorptive sound reduction barrier around the perimeter of the warehouse. The barrier was engineered to meet the dual requirements of sound absorption and site security. Using advanced sound-absorptive materials, the barrier effectively dampens high-frequency noise from haulage and loading activities, preventing it from reaching nearby residential and commercial areas. This noise reduction is crucial in maintaining Matthews Haulage’s compliance with local environmental regulations, helping to reduce noise complaints and strengthen relations with the surrounding community. Certified safety Given its proximity to a busy road, Jacksons Fencing ensured that the barrier met UKCA standards; it is certified as a whole system that complies with strict safety and performance standards necessary for the mitigation of road noise. This UKCA marking guarantees the long-term reliability of the barrier under challenging conditions, including traffic-induced vibrations and environmental stressors, reinforcing Matthews Haulage’s commitment to regulatory compliance and operational resilience. Combining noise reduction with security Beyond noise mitigation, the 3.5-metre-high barrier functions as a robust security fence Beyond noise mitigation, the 3.5-metre-high barrier functions as a robust security fence. Its solid construction provides a strong physical deterrent against unauthorised access, effectively preventing trespassing, theft, or vandalism. Additionally, the height and opacity of the barrier afford the facility excellent privacy and concealment, reducing the chance of opportunistic targeting by blocking the visibility of assets such as vehicles and cargo. Unique requirements Peter Jackson, Managing Director of Jacksons Fencing, commented on the project’s success: "The acoustic barrier we installed is a reflection of our commitment to providing bespoke solutions that not only meet regulatory requirements but also enhance the operational performance of our clients." "Our team worked closely with the client to ensure the barrier met their unique requirements, from regulatory compliance to site-specific security needs. It’s a prime example of how tailored solutions can make a real impact on both operational efficiency and community relations."

Yanmar Holdings Co., Ltd. is one of Japan's largest manufacturing companies, founded in 1912, and now has more than 25,000 employees worldwide. Yanmar has positioned itself in the international market as a pioneer in diesel engine technology and has developed a wide range of industrial equipment, including engines, agricultural machinery, installations, construction equipment, power systems, marine and other components. With over a century of manufacturing experience, Yanmar is actively promoting digital transformation across the company. As part of this initiative, VIVOTEK implemented advanced surveillance solutions to enhance traffic management and operational efficiency for Yanmar Construction Equipment Co., Ltd. in Fukuoka, Japan. Challenges Before implementing VIVOTEK’s surveillance solutions, Yanmar Construction Equipment Co., Ltd. faced several challenges in ensuring the safety of the factory area. These challenges included:  Automated Guided Vehicles (AGVs) were prone to accidents at intersections with truck routes and walking zones. Additionally, AGVs sometimes derailed or stopped due to issues like sunlight reflecting off QR code covers, affecting navigation and requiring better monitoring for diagnosis and resolution. Difficulty in identifying the root causes of quality issues on the assembly line due to high daily production volume and operators' inability to recall specific incidents.  Inefficient manual inspections were needed to monitor paint sludge on stored paint containers, along with the need to understand the true causes of productivity issues and detect abnormalities in painting equipment early. These challenges underscored the need for a comprehensive security solution to enhance the efficiency and safety of factory operations. A surveillance system can not only track accidents on traffic routes and improve route planning but also boost overall factory operational efficiency. Solutions After identifying the client’s pain points, VIVOTEK, in collaboration with its partner Takebishi, tailored advanced surveillance solutions to meet their needs by installing various types of cameras and a video receiver in the construction equipment assembly facility of Yanmar Construction Equipment Co., Ltd. AGVs Monitoring: Cameras are focused on monitoring AGVs, enabling supervisors to respond immediately to accidents and identify areas for improvement in safety protocols. Assembly Line Monitoring: Camera footage captures images of the assembly line, helping to pinpoint the causes of quality issues and streamline production processes. By utilising this "looking-back" analysis, management can improve both productivity and safety, pinpoint areas needing improvement, and significantly reduce unwanted accidents, resulting in more effective and efficient operations. Sludge Monitoring: Cameras can monitor the accumulated sludge on stored paint containers, which can cause unpleasant odours in the facility. This monitoring helps maintain a cleaner and odor-free environment. Previously, staff had to physically inspect the site every hour, often discovering that no cleaning was necessary. With the cameras providing continuous real-time images, management can now remotely monitor the condition of the equipment, significantly reducing unnecessary site visits. Staff only need to visit the site when cleaning is actually required. Smart Analysis through Integration of VIVOTEK’s Cameras and BI Tool: By integrating VIVOTEK’s cameras with the BI tool MotionBoard, camera footage is now being used for work analysis and status monitoring in the factory, enabling more intelligent analysis. Results and customer feedback Yanmar Construction Equipment Co., Ltd. expressed a high level of satisfaction with VIVOTEK’s advanced surveillance solutions, including performance, price, and reliability. "Not only did they meet our requirements, but VIVOTEK also provided more detailed proposals based on their expertise. They were flexible in handling tight deadlines and challenging installation demands," said Yanmar Construction Equipment Co., Ltd. "While this project was implemented at one of Yanmar Construction Equipment Co., Ltd.'s locations, due to the customer's high satisfaction, we aim to expand the solution across their nationwide facilities and throughout the entire Yanmar Group," commented from partner company Takebishi Co., Ltd.

Client, a prominent regional R&D institution under MeitY, plays a crucial role in advancing India's technological landscape. With a focus on IT, electronics, and related sectors, the organisation leads in cutting-edge research, driving innovation to meet global trends and market needs. As a key player in high-end R&D, they have been pivotal in propelling India’s IT revolution, consistently expanding their expertise in emerging technologies. They utilise their knowledge and creativity to develop IT solutions across various industries, working closely with MeitY, funding agencies, partners, and key stakeholders. Requirements The project involved managing a defined volume of emergency calls per hour by directing those made to 112 to agents handling state-specific emergency services. Matrix's role was to deliver a VoIP PRI gateway solution that provided VoIP capabilities to a third-party server. Crucially, these functionalities needed to be implemented across various locations. The client’s needs can be outlined as follows: Manage a minimum of 50,000 calls: The system must be equipped to handle at least 50,000 emergency calls every hour. Direct calls to state-specific agents: When the global emergency number 112 is dialled, calls should be directed to agents overseeing emergency services for the respective states. Integrate with third-party systems: The agents will work on a third-party server, which must be seamlessly connected to the Matrix GENX system via SIP trunking. Solution In collaboration with Consulttech, Matrix developed a solution that significantly enhanced the organisation's operations by optimising call routeing. The core of the solution involved offering a VoIP PRI gateway, enabling seamless PRI to VoIP conversion. The essential features of this solution are as follows: Multi-location setup: The system covers various locations, each outfitted with a Matrix GENX system that connects to the ISP's PRI lines. PRI to VoIP conversion: At every site, Matrix GENX converts incoming calls from PRI lines into VoIP (Voice over Internet Protocol). Emergency call routeing: When a user dials 112, the call is routed through the ISP’s PRI lines to the Matrix Gateways, where the media is converted from PRI to VoIP and passed to the Automatic Call Distributor (ACD) server. Centralised ACD server: All VoIP calls are funneled into a central ACD server for efficient distribution. Agent call distribution: The ACD server directs the incoming calls to available agents who are ready to respond. Scalable solution: Up to 28 locations can be connected to the central ACD server, allowing the system to handle a high volume of calls simultaneously. Results The solution enabled the organisation to connect various locations into one unified communication system through the use of a VoIP PRI gateway. This improved the system's ability to manage thousands of calls per hour while significantly reducing call drops. The specifics of the solution are as follows: Multi-site implementation: The project was deployed across multiple locations in cities throughout Kerala, establishing a seamless communication network. Increased call handling capacity: Each site is capable of managing between 26,000 to 30,000 calls per hour. Significant decrease in call drops: The system efficiently handled large call volumes, resulting in almost no dropped calls. Matrix’s VoIP PRI gateway allowed the organisation to integrate multiple locations across the state into a unified communication system. With the ability to manage high call volumes, the solution significantly minimised call drops.

As cutting-edge trends go, convergence has been around for at least two decades. The meaning has shifted over the years, and if anything, the idea of convergence has gotten even more aspirational. Unfortunately, the widespread use of the term has also paradoxically undermined its meaning and power. However, today's concept of convergence has matured to provide new levels of benefit for security professionals. We asked our Expert Panel Roundtable: How has the meaning of “convergence” evolved in the security market? How are systems today more converged than ever?

The security marketplace has its share of buzzwords, which are words or phrases that become popular and widely used in a specific industry. Buzzwords can be useful for conveying complex ideas quickly, but they can also be misused or misunderstood. Within a specific industry, such as security, buzzwords can create a sense of shared understanding and belonging. We asked this week’s Expert Panel Roundtable: What new buzzword have you heard, and what does it mean for the security industry?

By all accounts, technology development is moving at a rapid pace in today's markets, including the physical security industry. However, market uptake of the newest technologies may lag, whether because of a lack of clear communication or not enough education of potential customers. We asked this week's Expert Panel Roundtable: How can the industry do a better job of promoting emerging technologies in physical security environments?