Commercial security

Matrix Comsec, a pioneer in Security and Telecommunication solutions, was honoured with the CII Industrial Innovation Award 2024, recognising Matrix as one among the Top 75 Most Innovative Companies in India. The award was presented at the CII Industrial Innovation Awards ceremony held in New Delhi on 13th December 2024. Instituted by CII in 2014, the CII Industrial Innovation Awards celebrate visionary enterprises across various industry segments. These prestigious awards aim to recognise and honour the brightest innovators in the Indian industry, showcasing organisations that lead through innovation and excellence. Process for the top awards The selection process for the top awards and the list of innovative firms involved a rigorous evaluation The selection process for the top awards and the list of the most innovative companies involved a rigorous evaluation, including detailed presentations and interactions with a Grand Jury.  This unbiased assessment evaluated multiple aspects, such as the organisation's innovation culture, innovation management practices, inputs to innovation, and the tangible results achieved through innovation. Matrix's innovation and design capabilities Sharing his perspective on this recognition, Ganesh Jivani, CEO, Managing Director, Matrix said, “It is indeed an honour to win this prestigious award and I extend my gratitude to CII for this recognition. Innovation really has been the DNA of Matrix right from its inception. I thank our technology and product management teams for their dedication to building innovative and world-class quality solutions." "Matrix offers cutting-edge physical Security and Telecom solutions in more than 50 countries, including many first-world technologically advanced nations. With 250+ R&D engineers and world-class processes and infrastructure, Matrix is committed to innovating and designing cutting-edge high-performance products. This accreditation is a validation of Matrix's innovation and design capabilities and will go a long way in motivating us towards building world-class solutions.”

Optalysys, a company enabling the future of secure AI, backed by the Lingotto Investment Management LLP, imec.xpand, & Northern Gritstone, has appointed Dipesh Patel as Chair of its Board. Dipesh will guide the Optalysys Management Team in their mission to drive the adoption of its silicon photonics technology to enable Fully Homomorphic Encryption (FHE). Prior roles of Dipesh With 25 years in the drive, Dipesh brings vast experience in scaling transformative technologies With over 25 years in the semiconductor industry and the majority of his career at Arm, Dipesh brings extensive experience in scaling transformative technologies. He served as a member of Arm’s Executive Committee from 2013 until 2022, with his most recent role as the Chief Technology Officer, pioneering the Research and Digital IT functions. Prior to this, he was President of the IoT Services Group, where he spearheaded the creation of a new software and services business to capitalise on the growing IoT market.   Dr Nick New, CEO of Optalysys, said, "It is a great privilege to welcome Dipesh Patel as Chair of the Board. Dipesh has many years of experience at Arm that will be invaluable to Optalysys as we progress to the next level of our development towards enabling a world of secure AI." Future of secure AI Dipesh Patel, Chair of Optalysys Board, said, “It’s an exciting time to be joining Optalysys. Nick and the team's groundbreaking work in accelerating FHE computation using silicon photonics will be key in building the future of secure AI. I look forward to working with the team to scale its solutions to enable organisations to leverage their data securely and effectively.”  This latest appointment comes at a time of continued growth for Optalysys, having secured partnerships this year with Google HEIR, Duality Technologies and Zama. The company was also named Tech Company of the Year at the Prolific North Awards.

As organisations around the world struggle with extended downtime and revenue loss due to widespread cyberattacks, cybersecurity company Rubrik, Inc. announces Rubrik Turbo Threat Hunting. This unprecedented new feature is designed to dramatically accelerate cyber recovery and enables organisations to locate clean recovery points across their entire data estate in seconds.  Turbo Threat Hunting aims to allow customers to immediately identify clean recovery points and swiftly recover from cyber incidents with minimal operational disruption. Rubrik Zero Labs report Turbo Threat Hunting is Rubrik’s key, enabling corps up to 75,000 backups in less than 60 seconds The most recent Rubrik Zero Labs report found that 60% of IT and security pioneers are extremely or very concerned about their organisation’s ability to maintain business continuity during a cyberattack. The traditional process of identifying clean backups can take days or even weeks, leaving organisations vulnerable to prolonged outages and devastating financial outcomes. Turbo Threat Hunting is Rubrik’s solution, enabling organisations to scan up to 75,000 backups in less than 60 seconds. Turbo Threat Hunting “This is the fastest way to recover from a cyberattack,” said Anneka Gupta, Chief Product Officer at Rubrik. “With Turbo Threat Hunting, we’re not just reducing recovery times — we’re redefining what’s possible in cyber resilience." "No other platform on the market can match our speed and scale, giving enterprises the confidence to quickly resume operations and protect their bottom line.” Rubrik’s metadata Turbo Threat Hunting scans at scale by leveraging pre-computed hashes within Rubrik’s metadata Unlike traditional methods that scan one object at a time or require navigating multiple panes of glass, Turbo Threat Hunting scans at scale by leveraging pre-computed hashes stored within Rubrik’s metadata. This eliminates the need for file-by-file scanning, allowing organisations to rapidly pinpoint the exact recovery points free from malware or other threats within seconds — even in the most complex data environments. Key features of Turbo Threat Hunting  Pre-computed hashing: Use pre-computed hash values within Rubrik’s metadata to instantly locate malicious files without the need to mount and scan individual files. Quarantine malicious files: Backup metadata is updated to include history and quantity of now-discovered malicious files, reducing risk of human error in selecting the most recent backup without indicators of compromise. Multi-cluster scanning: Identify clean backups by scanning individual or multiple clusters and organisations’ entire environment with a single action, reducing complexity and pinpointing recovery points across all data simultaneously. Full estate analysis without disruption: Turbo Threat Hunting is designed to minimise production impacts while performing IOC sweeps across all workloads. Turbo Threat Hunting is available now through beta for all Rubrik Enterprise Edition and cloud customers. The feature is planned to be generally available by the end of January 2025.

Awards continue to roll in for a Midlands company that has disrupted the access management industry with its innovative and highly secure key safes. The Key Safe Company, based in Worcester, won Business Innovation of the Year at the North Worcestershire Business Awards for its ark Tamo Pro–a robust key safe able to store keys at the point of need and, with its unique QR code technology, allow vital property information right there on site for authorised visitors. This type of cutting-edge technology has helped Key Safe become a household name in the care sector; enabling carers to gain secure access to patients’ homes, often in an emergency, by providing safe storage of keys at the point of need. Security sector  Award win came just days after Key Safe Founder and CEO Ogden was named Most Innovative Key Security Solutions CEO The police preferred ark Tamo Pro, which is billed as the world’s most secure push-button key safe with certifications from the Loss Prevention Certification Board, has also revolutionised the security sector by allowing companies to save money and time transporting keys between centralised storage facilities and the relevant properties. The award win came just days after Key Safe Founder and CEO David Ogden was named Most Innovative Key Security Solutions CEO (UK) in the Global CEO Excellence Awards 2024, and shortlisted at the Great British Entrepreneur Awards. Security features and robust design “To pick up another award for our ark Tamo Pro is testament to the quality of the product and the effect it is having on so many industries,” Ogden said. “Its patented multi-push mechanism, security features and robust design makes it an incredibly secure key safe. It has withstood rigorous attack-testing by third-party officials to achieve the highest security rating and standards." “The product’s evolution is the result of more than £1.4million investment in research and development over the years and a collective effort to act on customer feedback all the way.” Business Innovation of the Year award Business Innovation of the Year award set out to celebrate innovative businesses that can showcase products Sponsored by Worcestershire Growth Hub, the Business Innovation of the Year award set out to ‘celebrate innovative businesses that can successfully showcase products, technologies and processes that lead the way in innovation.’ David says Key Safe is not planning to rest on its laurels. And, having sold more than three million key safes since launching the business in 1996, he’s aiming for more success. New technologies “Key Safe exists because storing keys securely at their point of need was a problem for so many people and so many industries,” Ogden added. “We’ve applied new technologies to make class-pioneering products that have solved that problem. We hope to innovate even further while helping a great range of industries to ensure they can access their properties in a safe and effective way." “The team at Key Safe work incredibly hard to ensure we stay ahead of the curve and deliver for our customers. This latest award is for each and every one of them.”

Ipsotek, an Eviden company and global pioneer in AI Computer Vision solutions, has announced that Spark New Zealand, the country’s largest telecommunications and digital services provider, has announced a strategic partnership with Ipsotek and launched Spark AI Vision - an advanced AI Computer Vision platform designed to transform workplace safety, retail intelligence, and security operations across New Zealand businesses. This partnership combines Spark's digital infrastructure expertise with Ipsotek's more than twenty years of AI Computer Vision experience, bringing enterprise-grade video analytics capabilities to New Zealand organisations. Ipsotek's proven track record includes successful deployments of more than eight hundred projects across 44 countries. AI capabilities “Our partnership with Ipsotek represents a significant milestone in bringing world-class AI capabilities to New Zealand businesses,” said Michele Wong, Internet of Things and Solution Lead at Spark New Zealand. “We’re enabling organisations to extract meaningful insights from their existing camera infrastructure while solving critical business challenges.” Early adoption of Spark AI Vision “At United Industries, we are working towards safety solutions that not only protect our workforce but have the potential to revolutionise the entire NZ construction industry." "By partnering with Spark, we are working to utilise their AI Vision Health & Safety solutions with our existing CCTV cameras in high-risk areas of our steel operations. Our commitment to industry-led innovation is paving the way for smarter, safer workplaces across New Zealand,” said Ben Hammond, Group Health and Safety Manager, United Industries Limited. Ipsotek’s AI Computer Vision solutions Spark AI Vision deployed with IP camera infrastructure, making it a cost-effective key for firms Chris Bishop, Head of APAC at Ipsotek, commented: “Our collaboration with Spark brings together our global expertise in AI-powered Computer Vision video analytics with Spark's deep understanding of the New Zealand market. This partnership will accelerate the adoption of smart video analytics across various sectors, driving operational efficiency and innovation.” Ipsotek’s AI Computer Vision solutions leverage advanced AI and Scenario-based Rules to analyse IP video streams in real-time, providing actionable insights while adhering to strict privacy and security standards. Spark AI Vision can be deployed with existing IP camera infrastructure, making it a cost-effective solution for businesses looking to enhance their operations. Spark’s broader strategy  Dr. Boghos Boghossian, CTO & Sales Director at Ipsotek, added: “The Partnership with Spark NZ marks another key collaboration with a pioneering telecom provider that is pioneering the value proposition of AI-driven Computer Vision in the industry.” The launch of Spark AI Vision aligns with Spark’s broader strategy of providing solutions that combine connectivity, edge compute, and AI capabilities to solve complex business challenges. The solution is available for New Zealand businesses, with flexible deployment options.

HackerOne, the cybersecurity company dedicated to eliminating vulnerabilities through continuous testing, announced updates to its intelligent copilot Hai. Hai’s new program insights synthesise data across a customer’s programs, giving them instant understanding and actionable summaries of performance, results, and trends. Now more seamlessly integrated into workflows, Hai continues to help customers save time by making it easy to understand comprehensive program data, improve team communication, and automate tasks for efficient vulnerability management. Customers are also using Hai more than ever, with adoption surging nearly 500% since April. Impact of security program  “Speed is critical for remediation, yet a lot of vulnerability management tasks are still manual and disjointed. Context gets lost, and security teams waste time searching for the information they need to make strategic decisions,” said Michiel Prins, Co-founder and Senior Director of Product Management at HackerOne. “Hai’s program insights solve this by giving customers instant visibility into the right trends so they take action on what will make the biggest impact for their security program.” Human-in-the-loop approach Hai’s human-in-the-loop approach enables customers to take faster strategic action while eliminating repetitive, manual tasks during vulnerability management. With Hai’s support, customers: Strengthen their understanding of program data. Hai can summarise lengthy vulnerability reports into actionable takeaways. Program insights offer at-a-glance visuals to quickly benchmark performance against platform data or detect patterns like reoccurring security risks for more consistent remediation strategies. Improve communication and collaboration across stakeholders. Hai offers writing assistance to help customers craft clear and concise messages to security researchers and internal teams, including language translations, grammar, and tone suggestions.  Accelerate remediation with contextual suggestions and custom Hai “Plays.” Hai automatically adapts to offer relevant follow-up suggestions within existing workflows for deeper insights. Hai Plays also eliminates repetitive tasks by allowing teams to build custom workflows informed by their organisation’s unique domain knowledge and business processes. Automate workflows across the software development lifecycle. Hai can generate custom vulnerability scanner templates, including Nuclei and Burp Suite, to improve scanner consistency. Hai also integrates with HackerOne Automations for dynamic automation that adapts to changing conditions, reducing manual program work. Cybersecurity posture Hai helps customers get the most out of the HackerOne Platform, which offers bug-bounty programs “When it comes to vulnerability management, we’re always looking for ways to make the process more efficient," said Clara Andress, Bug Bounty Operations Manager at Zoom. “Hai gives us actionable suggestions that have eliminated busy work, so we can complete tasks faster and think strategically about continuously improving our overall cybersecurity posture.” Hai helps customers get the most out of the HackerOne Platform, which offers bug bounty programs, vulnerability disclosure programs (VDPs), pentest as a service, and AI red teaming.  Hai’s actionable suggestions This year, HackerOne has accelerated Hai’s evolution, focusing on greater independence, enhanced contextual awareness, and personalised insights.  These advancements enable proactive, tailored recommendations that streamline vulnerability management workflows. Already, over half of HackerOne’s customers leverage Hai’s actionable suggestions and insights to boost efficiency and strengthen their security posture.

Digital access control has well-known benefits over traditional security, of course, but also costs attached to each stage of its lifetime. However, these costs are not fixed. Many factors – including building size, shape, type, location, national regulations and more – impact affordability and efficiency calculations. Crucially, the type of access solution a business selects – wired or wireless – impacts total operating costs, including during installation, running and any potential expansion or reconfiguration stages. Wireless installation Wiring premises can be expensive. So, the potential cost savings from choosing wireless digital access begin at the very start. Installation stage is the largest contributor to potential cost savings when businesses go wireless. In calculations for one report, access experts at ASSA ABLOY examined projected costs for a fictional 100-door installation. Labour savings for those who chose wireless over wired locks were 82.5%. Why? Firstly, because wireless installation is much faster. It is also less intrusive. Most wireless locking devices require little or no drilling of the door, whereas wired security needs cabling through and partly around a door – which means not just door damage, but the contracting of specialist electrical installers who may require multiple site visits. These costs add up. Digital access technology Torus aims for the highest level of LEED certification for all its new properties In Poland, for example, developer Torus aims for the highest level of LEED certification for all their new properties around Gdansk. Where possible, they choose products with Environmental Product Declarations (EPDs) and Green Circle documentation, favouring access solutions which reduce their carbon footprint. Wireless digital access technology is a natural choice. “The lack of wiring significantly reduces materials use, reduces costs, and ensures quick installation,” confirms Torus’ Roman Sokolowski. There’s no cabling, which cuts power consumption. There’s less damage to the building fabric and fitters make fewer journeys to and from the site. Adaptable locking solution By choosing a wireless solution, organisations also upgrade building security with little disruption. A wireless system makes it easier to improve security at an existing building via a retrofit process which does not inconvenience staff or disturb work routines. This was one goal at Plexal, a £15 million flexible work environment for London enterprise and academia. Plexal chose battery powered wireless locks integrated with DoorFlow, NetNodes’ online platform for managing and auditing building access. “Plexal required an adaptable locking solution for a range of different doors and, with no wiring required, it was quick and easy to install ASSA ABLOY Aperio® devices with minimal disruption,” confirms Stewart Johnson, Director at NetNodes. Cost savings with improved energy efficiency Choosing wireless over wired locking can play a vital role in reducing ongoing energy use Choosing wireless over wired locking can play an important role in reducing ongoing energy use – and, therefore, expenditure. Wholesale electricity prices in Europe are approximately double what they were in 2019, according to the IEA’s “Electricity 2024” report. For a variable cost such as energy, where businesses have little control over unit prices, it is critical to control usage, especially if high and/or changeable energy prices become what analysts at ING called “the new normal for business”. Thus, the fact that battery-powered locks consume much less energy than traditional wired solutions is increasingly relevant and important. Additional saving on energy costs Traditional wired door access devices often work via magnets connected permanently to mains electricity. These doors draw power around the clock to remain locked. Wireless locks work differently.  They only “wake up” when presented with a credential, to make the access decision. This translates to an additional saving on energy costs during operation: more than 70%, or thousands of euros over a typical access system’s lifetime. Wireless digital access Wireless locks only need a change of their standard battery, which may be rechargeable Related energy and materials costs during in-use stage are also lower. Wireless locks only need a change of their standard battery – which may be rechargeable – typically once every two years. No specialist maintenance is required, saving on specialists and their travel to and from the site(s). By choosing wireless digital access, businesses help protect themselves against these ongoing costs, notably energy price increases and volatility. Cost-efficient flexible working, for staff and facilities managers Perhaps harder to quantify, but equally easy to imagine, the financial benefits of choosing a wireless digital solution are felt in the increased convenience and efficiency of daily operations. In the co-working sector, for example, flexible access to offices is a priority. As “fixed” office space rented by corporations continues to fall, co-working spaces are expected to keep growing, with one estimate suggesting almost 18% CAGR to 2030. To stand out from the competition, the founders of ULab in Alicante sought the latest innovations in access and design to create their 21st-century business centre. Part of the suite of digital access solutions from ASSA ABLOY, a SMARTair® system gave ULab real-time access management via battery-powered locks and Openowä, the Mobile Key solution for SMARTair, without any need to wire doors and other openings. SMARTair TS1000 Web interface With SMARTair and Openow, workspace residents can carry virtual keys on their smartphone With SMARTair and Openow, workspace residents can carry virtual keys on their smartphone; ULab’s security team update their rights over the air. An office manager can perform any operation remotely from the SMARTair TS1000 Web interface. In case of an emergency, they could lock-down the site or open doors remotely, for example. It’s convenient, efficient and boosts ULab’s security, benefiting users and managers. And because of SMARTair’s flexibility, they can comfortably welcome many more than their usual 100 daily users. “In addition to regular daily traffic, weekly traffic can almost multiply by 10 if an event is held,” says Enrique Burgos Pérez, Director at ULab. “We needed an access control system as flexible and convenient as SMARTair.” ASSA ABLOY benchmarking report Choosing wireless locks also adds flexibility – and can reduce costs – when an organisation reconfigures or expands their commercial space. High-quality wireless devices like SMARTair can typically be reinstalled at another opening without impacting reliability. They move to wherever is convenient. If a business is rethinking workspace to encourage flexible or hybrid work patterns, for example, cost efficiencies could be significant. Typical savings on office relocation or expansion are estimated at around 30% with wireless over wired locking, according to the same ASSA ABLOY benchmarking report. Cost efficiency and more control with ASSA ABLOY digital access To refit and improve their student accommodation, managers at the University of St Andrews sought energy- and cost-efficient access control. They chose Aperio, another innovative digital access solution from ASSA ABLOY. Approximately 1,600 doors so far are equipped with battery-powered Aperio escutcheons – without cabling.  Aperio devices integrate fully with both the university’s existing central security system and their student ID card. University security managers continue to enjoy the efficiency benefits of monitoring and controlling access from a single point and in real-time, including for doors across multiple buildings. Aperio, another innovative digital access solution from ASSA ABLOY. Benefits of cost-efficiency  In comparison to a wired solution, Aperio offers significant cost-efficiency benefits. Devices are wireless, so can be installed with little energy use and no need for wiring to the mains. They consume near-zero energy when idle and run on standard batteries, consuming little power during operation. Through the entire product life-cycle, Aperio combines reliability with cost effectiveness. “Aperio gives us central management and control,” says Pauline Brown, Associate Chief Information Officer at the University of St Andrews, “and contributes to our award-winning track record in energy efficiency.”

These days, business is more collaborative, adaptable and connected than ever before. In addition to offering new identities and access privileges, new applications and data also increase the attack surface available to cyber criminals, hacktivists, state actors and disgruntled insiders. These new identities need to be handled carefully. CISOs must develop an identity management strategy that is consistent across on-premises, hybrid and cloud systems. Good security is built on solid identity governance and administration (IGA) principles. From ransomware to supply chain intrusions, high-profile cybersecurity events frequently take advantage of weak identity and access management procedures. The Identity Defined Security Alliance found that 84% of organisations experienced an identity-related breach during its one-year study period. Robust IGA system Consequently, organisations need to find best-of-breed solutions for each section of the fabric Some of the most well-known cyber-attacks have not been made possible by a nation-state exploiting a remote zero-day vulnerability; rather, they have been made possible by something as basic as a hacked orphaned account. This resulted in lateral movement from an insecure platform to a high-value system, illegitimate privilege escalation or unsanctioned access to a computer system. To safeguard against such attacks, organisations must be aware of who has access to their systems and apps, and guarantee that access is revoked when it is no longer required. Here, a robust IGA system is helpful. It is not the whole picture, though; IGA is part of a larger identity fabric. A report by KuppingerCole noted that “Identity Fabrics are not necessarily based on a technology, tool or cloud service, but a paradigm for architecting IAM within enterprises.” The report pointed out that the paradigm is created using several tools and services. That’s because, contrary to marketing claims, no one vendor has a platform that provides all the needed elements. Consequently, organisations need to find best-of-breed solutions for each section of the fabric. Threats to the new corporate landscape Due to their exclusion from the corporate firewall and the security culture that comes with working on-site, remote employees and third parties are desirable targets for hackers. The transition to online office suites is another vulnerability that hackers are taking advantage of–for instance, through bogus authentication login dialogues. Additionally, hackers are using technologies like machine learning and artificial intelligence to circumvent current security tactics. A cyberattack powered by AI will imitate human behaviour and develop over time. Even publicly available information might be used by this "weaponised AI" to learn how to get past a target’s defences. CISO and the business users Attackers will finally find an entryway, but firms can protect the new perimeter–their identities It's no longer possible to secure the traditional perimeter. Attackers will eventually find an entryway, but businesses can protect the new perimeter–their identities. To defeat these threats, organisations must look again at identity and access management tools and how they are weighed against the impact on the organisation. Should you mandate multi-factor authentication (MFA) more often and earlier? Should only company-owned devices have access to networks, or should access be restricted to specific business hours or regions? Should access to sensitive information and critical systems be given just temporarily or should it be offered on a task-by-task basis? Both the CISO and the business users they assist should be asking these questions. Staying ahead of threats with identity Access control limits decrease dangers but can come with a cost. If you give your users too much access, your organisation becomes susceptible; if you give them too little, productivity suffers. But there are ways to strike a balance with security, compliance and productivity. More CISOs are turning to Zero Trust–which is based on the principle of maintaining strict access controls and not trusting anyone by default–to protect their systems from new attack types. However, Zero Trust is reliant upon having a thorough and baked-in strategy that underpins it.  Other actions that companies can take include implementing automation for identity management, such as automating workflows for approval. This would significantly lessen the administrative burden and friction that security solutions like multifactor authentication (MFA) or time-restricted access to critical systems have on business users. This might include restricting access to particular devices, capping access hours during the day or enforcing MFA based on user behaviour. Identity fabric: Putting it all together Make sure your identity architecture is scalable, secure, and provides a seamless user experience These are just two elements of the identity fabric approach. Most organisations today have implemented pieces of an identity fabric, which is basically an organisation’s identity and access management (IAM) infrastructure and typically includes a mix of modular IAM solutions for multi-cloud and/or hybrid environments. Now, organisations need to define, enhance and develop this infrastructure. They must also institute guiding principles for how it should operate, meet current and future business requirements as well as identity-related cybersecurity challenges. In doing so, businesses can move past identity platforms and adopt an identity fabric perspective. The key is to make identity governance the starting point of your identity fabric strategy, ensuring seamless interoperability within your identity ecosystem. Make sure your identity architecture is scalable, secure, and provides a seamless user experience. Aligning security with business Due to the increase in knowledge workers using the cloud and working remotely, attackers are focusing on this group. These employees are easier to compromise, give access to valuable data and offer more attack targets. Knowledge workers also lack an administrator’s level of security expertise. Therefore, as part of their security fabric strategy, enterprises require a scalable IGA system. It is easier to comply with security and access regulations and takes less time for IT teams to do normal administrative activities when they invest in IGA, a crucial tenet of identity security. CISOs and boards, though, are currently looking at more than identity management. IGA is at the centre of the debate about security and governance. Taking an identity fabric-based approach, with a foundation built on modern, cloud-based IGA, will safeguard identities, increase productivity, and make staff adherence to organisational procedures easier.

Amidst the challenges of a prevailing economic downturn, the retail sector finds itself grappling with an unparalleled rise in incidents of shoplifting, theft, and burglaries. The disconcerting scenes witnessed on London’s Oxford Street in August 2023,​ where crowds gathered, looting as many stores as possible, sent shockwaves across the nation’s retailers. This alarming surge in retail crime has put retailers on high alert, as they contend with a rising tide of security concerns.  Shoplifting concerns Recent data from the Union of Shop Distributive and Allied Workers (USDAW), has raised alarming concerns: shoplifting rates have surged by an unprecedented 24%.​ In the first half of 2023 alone, there were approximately 8 million reported shoplifting incidents. With the ongoing burden of the cost of living crisis and the approaching festive season, it is expected that these figures will keep surging.  Implementing robust security measures Theft and prevention strategies cost retailers approximately £2 billion in 2021/2022 While more help from the Government to support retail workers and the businesses shoplifters target is certainly needed, the implementation of robust security measures will significantly contribute to deterring these crimes from occurring in the first place. British retailers spend millions on tools to deter and catch shoplifters inside stores, from CCTV and security guards to electronic tagging and alarms. The Grocer reported that theft and prevention strategies cost retailers approximately £2 billion in 2021/2022. Despite these initial costs, other threats are at play beyond the shop floor. Break-ins by criminal gangs For many large town centre stores and supermarkets, and units in retail parks, the rear doors and delivery areas are commonly targeted by criminal gangs. It’s not uncommon for thefts to occur from pallets or cages that have been unloaded from lorries and sit waiting to be moved into the building. After-hours break-ins are a risk for all store owners too, particularly over the festive season when a lot of high-value stock has been delivered to shops and supermarkets. Addressing anti-social behaviour  The additional fencing was deemed an essential measure to safeguard the community Anti-social behaviour also poses a challenge for retailers. In 2022, an Aldi based in Derby​ invested in security fencing to protect staff and deter loitering groups. The additional fencing was deemed an essential measure to safeguard the community, as dangerous items were frequently found outside the store, including weapons and hypodermic needles.  So how do physical security solutions such as fencing and gates help better protect retail establishments such as supermarkets and edge-of-town retail park shops? Fencing and gates: a critical component of retail security  1. Risk assessment and target hardening  A thorough risk assessment will identify potential weak spots that require protection. ‘Target hardening’ involves implementing physical security measures that become more robust as they approach the target. This helps deter intruders while ensuring ease of access for customers and staff.  2. Effective perimeter security  Opt for difficult-to-climb security fencing that provides a robust obstacle against thieves, vandals, and intruders Selecting fencing solutions according to the potential threats, site characteristics, and topography is crucial. It is important to specify fencing that strikes a balance and maintains a welcoming appearance while safeguarding external areas of the store or warehouse from potential harm and unauthorised access. Solid fencing which provides concealment can help to conceal expensive goods and remove them as a target for opportunistic theft.  Opt for difficult-to-climb security fencing that provides a robust obstacle against thieves, vandals, and intruders. I recommend selecting a sufficiently tall and robust fence such as an acoustic barrier. Its noise-reducing properties are often beneficial for these types of sites too.  3. Controlling vehicular speeds and access  To enhance security, consider controlling vehicular speeds and access. One effective approach is the installation of bollards at the ends of traditional high streets. This practice is already commonplace as a means of safeguarding against hostile vehicle attacks, but it can also play a pivotal role in preventing quick getaways of vehicles involved in potential heists. Additionally, employing road blockers and sliding gates at the rear entrances of delivery areas would serve to fortify security further. These measures can help in delaying vehicles, allowing for necessary checks to be conducted.  4. Balancing security with aesthetics  The presence of high-security fencing can also make a site more of a target for vandals and burglars Another challenge is avoiding creating an imposing presence, especially important for areas situated near residential communities. The presence of high-security fencing can also make a site more of a target for vandals and burglars. To minimise this risk consider specifying timber fencing and traffic barriers to secure car parks, providing both security and a welcoming atmosphere for shoppers.  Taking an integrated approach Combine secure perimeter fencing with effective lighting in places with shaded areas and at doors, gates, and shop windows, alongside Perimeter Intrusion Detection Systems (PIDS), and strategically placed CCTV. These measures will hinder unauthorised entry and escape, increasing the likelihood of detection and apprehension.  Prioritising employee wellbeing  Installing robust security fencing, complemented by CCTV, good lighting, and guarding, creates a safe environment Installing robust security fencing, complemented by CCTV, good lighting, and guarding, creates a safe environment for employees. This not only safeguards their well-being but also provides peace of mind that they are protected effectively in the case of a burglary or crime.  When selecting security products for retail sites, it is advisable to opt for items that have undergone rigorous testing and carry relevant certifications for their security level. Each component should meet industry-specific standards for its intended purpose and originate from manufacturers accredited under ISO 9001:2015. This ensures a high standard of quality and reliability in safeguarding the premises.  High-quality security fencing As the cost-of-living crisis continues, crime rates increase, and the festive season approaches, the time to act and implement on-site security is now. By investing in comprehensive security measures, retailers can protect their assets, employees, and customers, ensuring a safer and more secure shopping environment for all. High-quality security fencing is also a sound investment, that requires little or no maintenance once installed. The best fencing solutions are extremely weather-resistant, and won’t suffer from rust or corrosion. With all sectors preparing to ride the rapids of recession in the coming year, improving on-site security while selecting cost-effective measures, is one surefire way to protect your people, your property, and your profits from harm. 

The shift from standalone systems to fully integrated solutions is one of the biggest shifts the security industry has experienced in recent years.  There is a higher demand for integrated solutions that go beyond just security at the device and software level, and manufacturers have been continuously developing improved application programming interfaces (APIs), and hybrid and cloud-connected solutions.  Artificial intelligence (AI) Also, artificial intelligence (AI) plays an important role in modern intrusion systems by helping enable automated threat detection, real-time response, and predictive analysis. AI algorithms can analyse vast amounts of data to identify patterns and anomalies that may indicate security breaches. Security solutions are being developed with a focus on AI and machine learning to provide more proactive and resilient defences against increasingly sophisticated cyber threats. Benefits of AI AI-driven security solutions can continuously learn and adapt to new threats, providing more robust protection “The practical benefits of AI in security systems include enhanced accuracy in detecting threats, reduced response times through automation, and the capability to anticipate and prevent potential vulnerabilities before they are exploited,” says Sergio Castillejos, President, of Commercial Security at Honeywell. Additionally, AI-driven security solutions can continuously learn and adapt to new threats, providing businesses with more robust and dynamic protection. Unified Intelligent Command user interface Honeywell meets the challenge of better-integrated systems with a unified Intelligent Command user interface (UI). Castillejos says Honeywell continually innovates with the latest analytics and encryption to keep up with evolving threats. Honeywell’s products integrate with many offerings for partners to construct a robust and modern system relevant to their security needs.  Advanced cloud-based security Advanced cloud-based security technologies have been developed that offer real-time monitoring, automated threat detection Advanced cloud-based security technologies have been developed that offer real-time monitoring, automated threat detection, and remote management, essential for hybrid work environments, says Castillejos. “These solutions enhance scalability, improve data analytics capabilities, and provide seamless updates reducing significant maintenance costs that help companies to respond swiftly to emerging threats and enable robust, adaptive security measures.” Physical and digital security The best security systems are a combination of physical, digital, and national security, says Castillejos. While Honeywell focuses on providing the best in physical and digital security within their solutions, protecting sensitive and/or personal information must also be within the responsibility of the organisational policy.   Cybersecurity for connected devices Some of the challenges in the next five years will likely include integrating advanced technologies Security systems can safeguard this information by being highly configurable while also notifying users of unwanted activity. Sometimes, just restricting access to sensitive areas can be enough. However, in the world of data analysis and machine learning, security systems can audit and report on users who have accessed data to ensure that the protections are in place. Some of the challenges in the next five years will likely include integrating advanced technologies such as AI and the Internet of Things (IoT) while securing cybersecurity for connected devices, notes Castillejos.  Balancing act “Additionally, there will be a growing need for skilled professionals to manage and maintain these complex, connected systems,” he says. “Balancing cost-effectiveness with the demand for resilient security solutions will also pose a significant challenge, especially for smaller businesses.” Legacy systems that are susceptible to vulnerabilities like cloning or unauthorised access present the largest challenge to overcome. “However, as technology evolves, it becomes more challenging for a customer to manage a unified security system rather than a collection of unique solutions that all operate independently,” says Castillejos. Disruptive technology But investing in the newest analytics, AI and IoT will not improve a company’s physical security systems if they do nothing with the data. “They are not a replacement for the devices that keep people and property safe,” says Castillejos. “They can enhance a user’s experience and speed up the time to respond when they are planned correctly.”  The best security systems will look at disruptive technology as another tool in the overall system. However, the focus should remain on the user experience. If the latest technology is not properly integrated or configured, it will turn into more noise that most operators will ignore. {##Poll1720586145 - Which is the most useful benefit of artificial intelligence (AI) in security systems?##}

ISC West 2024 mirrored a vibrant industry on the precipice of accelerated change. Factors such as the cloud, artificial intelligence (AI), edge computing, and biometrics are shaping the future of the security marketplace, and they were front-and-centre at the industry’s biggest U.S. show in Las Vegas.  Foot traffic was steady and impressive, including more than 29,000 security industry professionals viewing 750 exhibitors. A torrent of eager attendees crowded the lobby on the first day and could not wait for the doors to open. When they were admitted, the wealth of technological innovation and business opportunity did not disappoint. Focus on cloud systems Cloud systems were high-profile at ISC West. Camera manufacturer Axis, for example, introduced their Axis Cloud Connect at a press conference. Meanwhile, Genetec officially launched their Security Centre SaaS platform, which aims at eliminating points of friction to enable integrators to easily embrace cloud systems from quoting and ordering to provisioning and installing.  Camera manufacturer Axis, for example, introduced their Axis Cloud Connect at a press conference Cloud provider Eagle Eye Networks promoted their new “Eagle Eye 911 Camera Sharing” technology under which both non-Eagle Eye Cloud VMS customers (via Eagle Eye 911 Public Safety Camera Sharing) and Eagle Eye customers can opt to share their video feeds for use by 911 operators in case of emergency. If users opt-in, 911 operators can have access to live video as an emergency unfolds. Eagle Eye Networks provides the feature by integrating with RapidSOS call centre software. Camera locations are based on geolocation coordinates, and customers can choose if they want to participate and which cameras they want to share. Biometrics in the mainstream Biometrics were well represented at ISC West, including Alcatraz AI, which introduced an outdoor version of their biometric face recognition product. The Rock X works well despite harsh lighting. Alcatraz’s products do not have to be integrated, they communicate just like a card reader using OSDP or Wiegand protocol. “At the show, customers are excited about moving to a frictionless environment and getting rid of existing credentialing,” said Tina D’Agostin, CEO and co-founder of Alcatraz. “We are making access control frictionless, secure and private. The experience can be as passive as possible – people can just walk in.” Multiple types of authentication, and the ability to detect tailgating and stream video SAFR from Real Networks also featured biometric face recognition, emphasising feature sets, convenience, and price/performance. They offer multiple types of authentication, and the ability to detect tailgating and stream video. A new device is a small mullion mount that is “approaching the price of a card reader, factoring in the need to purchase cards,” said Brad Donaldson, Vice President and General Manager. SAFR focuses on convenience: You don’t have to take out your phone to pass through a door. Enrolment is easy by incorporating existing databases, and costs are lower than competitors, said Donaldson. The system analyses multiple points on the face, turns it into data and then encrypts it, providing a “unique signature for each person.”  Credentials in Apple Wallet and Google Wallet AMAG Technology announced the compatibility of credentials with the Apple Wallet and Google Wallet. The company is also embracing a new strategic direction under President David Sullivan. They launched a new website in January, are developing dynamic resources and a partner page, and they now integrate with 120 tech partners. AMAG Technology Financial Services now enables their channel partners to offer leasing and financing options to customers. The big new booth at ISC West reflected an effort to “market different and look different,” according to the company. The big new booth at ISC West reflected an effort to “market different and look different" The new Symmetry Control Room, a command-and-control system, is a relaunch of an earlier AMAG product with enhanced features. Suitable for large enterprise customers, the software enables a big video wall to display all the various systems and incorporates all the data into a single “pane of glass.” Operators can “draw a lasso” around cameras they want to display on the video wall and can follow action across multiple camera feeds.  Navigating megatrends A breakfast meeting for integrators, sponsored by Assa Abloy Opening Solutions, was built around the theme “Navigating Megatrends for Sustainable Growth." The megatrends are artificial intelligence, sustainability and cybersecurity. Related to cybersecurity, there are 350 common vulnerabilities and exposures (CVE) published per week, reflecting the continuing threat to cybersecurity. Physical security has a “data lake” of information from various physical security systems that can be an attractive target for cybersecurity breaches. Data sets can be exploited and/or poisoned. The security industry needs to apply “defence in depth” to the challenges of protecting data. “The threat landscape is always changing, and security technology is an iterative process,” said Antoinette King, i-PRO’s head of cyber convergence, one of the panellists. Natural language systems Natural language systems are a newer approach making an early appearance at ISC West Natural language systems are a newer approach making an early appearance at ISC West. Brivo, for example, has an early prototype of its “natural language search capabilities” that can answer questions such as “Who is in the office?” or “Where is Bob and what has he done?” Brivo also promoted its all-in-one door station device that combines a card reader and a camera (for facial authentication) and serves as a video intercom, thus eliminating the need for multiple devices at the door. Brivo is also emphasising tailgate prevention, facial authentication, and people counting using AI at the edge. Also promoting natural language systems was Verkada, which unveiled a beta version of its AI Search feature that embraces national language capabilities. With AI Search, users will soon be able to use natural language to search for people or items. For example, a search could be “person climbing over a fence” or “person making phone call” or “person wearing football jersey.” Verkada wants to be thoughtful with the rollout and make sure effective guardrails are implemented to prevent abuse and bias. The release should happen in the coming months. Multi-family applications Allegion is promoting the XE360 hardware lock platform in various formats, including cylindrical lock, mortise lock, deadbolt and exit trim. At the show, Allegion noted an enthusiasm for multi-family applications. “We have been surprised by the people who want to add electronics and to retrofit existing multi-family facilities to compete with newer facilities,” said Henry “Butch” Holland, Allegion’s Regional Director, Channel Sales East Region. Allegion works with 60 different physical access control software providers, including familiar players such as LenelS2 and Genetec Allegion also offers an “indicator” display on its locks, showing at a glance whether a door is locked or unlocked. The “indicator” might also display “occupied” or “vacant.” Allegion works with 60 different physical access control software providers, including familiar players such as LenelS2 and Genetec.  Integrator M&A trends Everon looks for acquisitions in areas where they do not currently have support for national accounts A conversation with Everon at ISC West provided insights into the accelerating trend of mergers and acquisitions among the integrator community. Everon, formerly ADT Commercial, has done six acquisitions of local integrators since they changed their name last year. In targeting companies to acquire, they look for a good company with a good reputation, and they consider how the new company’s competencies complement their own. Some M&A strategy is geographic, as Everon looks for acquisitions in areas where they do not currently have support for national accounts. They also consider density, seeking to add new acquisitions in larger markets where they don’t currently have a big market share. “A lot of investment is coming into security because it is seen by investors as recession-proof,” said Michael Kennedy, VP, Mergers and Acquisitions, for Everon. Kennedy met with 95 businesses last year for possible acquisition, and the company only finalised a handful – reflecting that Everon is selective and careful that corporate cultures are aligned. “With an acquisition, the goal is to keep every customer and every employee,” said Kennedy. Voice of the customer  ISC West provides an opportunity for manufacturers to listen to the “voice of the customer;” in person, no less. “We have every kind of problem come to the booth,” commented Heather Torrey, Honeywell’s General Manager, Commercial Security, Americas. “People are passionate, interested and very specific with their questions and comments,” she said. “We are driving a complete system, but we are flexible, helping our customers to meet their needs and not try to fit every foot into the same shoe. Sometimes meeting customer needs involves working with competitors," Torrey commented. “It truly comes back to listening to the customer, not just ‘this is what we have to offer,’” she adds. ISC West provides an opportunity for manufacturers to listen to the “voice of the customer;” in person, no less. Edge applications are everywhere at ISC West, and one company is promoting a new approach to expand functionality at the edge. Camera company i-PRO advocates the use of the “Docker” platform for app development, an option they offer on their cameras. Docker “containers” package deep-learning algorithms to make it easier to embed software into edge devices. Anyone can run Docker apps on i-PRO cameras that use the powerful Ambarella chip. A Docker “swarm” can combine multiple edge devices to work together and share resources. For example, the approach can increase computing power at the edge to increase the capabilities of instant analytics. It’s faster and provides better redundancies. A “distributed computing platform” ensures less latency than communicating analytics to a central server.  Unification of capabilities Johnson Controls (JCI) also promotes the trend of combining multiple systems into a single pane of glass. Their “Open Blue” platform, with a security version unveiled at the show, integrates various security systems into one, combining data and monitoring device health.  Basically, the system manages all resources holistically. JCI also notes a trend toward “unification of capabilities,” e.g., combining access control and video. “The scope of security is evolving from a focus on protection to a broader focus on operations,” commented Julie M. Brandt, JCI’s President, Building Solutions North America.

The sale of Carrier’s Global Access Solutions to Honeywell in December amounted to a dramatic finish to a big year in 2023 for mergers and acquisitions (M&A) in the physical security market. In the transaction between two industry giants, Honeywell sought to enhance and strengthen its building automation capabilities with the acquisition of Carrier’s Global Access Solutions business for $4.95 billion, in an all-cash transaction. Honeywell acquires Carrier Access business  The acquisition, which includes both hardware and software solutions, will mean a new corporate owner for the LenelS2 brand, a pioneering business for over 25 years in commercial and enterprise access solutions, including well-known offerings Onguard and Netbox. In addition, the acquisition covers the Onity brand of electronic locks, including hospitality access, mobile credentials, and self-storage access; and the Supra brand of cloud-based electronic real estate lockboxes.  ADT sells commercial business, which rebrands as Everon  ADT Inc. announced the sale of its commercial security, fire, and life safety business unit to GTCR ADT Inc., another industry giant and a trusted brand in smart home and small business security, announced the sale of its commercial security, fire, and life safety business unit to GTCR, a private equity firm, for a purchase price of $1.6 billion.  ADT Commercial, a security integrator and premier provider of commercial security, fire, and life safety in the United States, announced that it will move forward as a standalone organisation and rebrand as Everon.  Bosch to sell building technologies products  Bosch Building Technologies announced in 2023 that it is realigning its Building Technologies division to focus solely on its regional integrator business, with solutions and services for building security, energy efficiency, and building automation. Therefore, Bosch plans to sell most of the Building Technologies division’s product business. At year-end, Bosch was seeking a buyer who would take on all three business units with their associates and locations. This includes the Video, Access and Intrusion, and Communication business units, and affects some 4,300 associates at more than 90 locations worldwide. Building its integrator business earlier in 2023, Bosch announced the acquisition of Paladin Technologies, Inc., headquartered in Vancouver, Canada, a provider of security and life safety solutions and system integration services in North America. Motorola acquires IPVideo, creator of HALO Sensor In another deal emerging late in 2023, Motorola Solutions acquired IPVideo Corp., Bay Shore, N.Y., the creator of the HALO Smart Sensor, an all-in-one intelligent sensor that detects real-time health and safety threats. The powerful capabilities of the HALO sensor extend Motorola’s end-to-end physical security offering by integrating a non-video threat detection product into the safety and security ecosystem. IDIS acquires Costar Technologies  Costar has a sales channel of over 100 distributors and 1,000 systems integrators across the U.S. Korean video manufacturer IDIS and U.S. company Costar Video Systems had enjoyed a long-term existing ODM (original design manufacturer) relationship, and approximately 60% of Costar Video products were already made by IDIS. Therefore, it made sense when IDIS Co., Ltd. and Costar Technologies Inc. announced an agreement and plan to merge, with IDIS acquiring Costar. Leveraging Costar's established distribution networks and sales channels in the U.S. gives a significant boost to IDIS' growth strategy, which is founded on building long-term relationships with systems integrators. Costar has a sales channel of over 100 distributors and 1,000 systems integrators across the U.S. that will benefit from IDIS’ NDAA-compliant and 100% Korean-made technology. SECOM invests in Brivo and Eagle Eye  Eagle Eye Networks, a cloud video surveillance company, and Brivo, a provider of cloud-based access control and smart space technologies, announced one of the largest investments to date in cloud physical security in 2023.  SECOM CO., LTD, based in Japan and one of the largest security integration companies in the world, has made a primary equity investment of $192 million in the two companies, $100 million in Eagle Eye Networks, and $92 million in Brivo. $100M primary equity investment Brivo will also use the additional investment to continue expanding in Europe, Latin America, and Asia Pacific Eagle Eye Networks, a global pioneer in cloud video surveillance, announced it will use the $100M primary equity investment to expand its suite of AI-powered products, fund geographic expansion, and enhance its enterprise features.  Brivo will use the investment to grow sales and marketing, accelerate product development scale support and operational functions, and evaluate strategic acquisitions. Brivo will also use the additional investment to continue expanding in Europe, Latin America, and Asia Pacific, and enhance the smart spaces and AI functionality in the Brivo Access Platform.  ACRE buys PremiSys Portfolio  ACRE, a security company built on acquisitions, is continuing to broaden its portfolio and serve the expanding needs of its customer base. In 2023, ACRE acquired the PremiSys software and hardware portfolio and assets from IDenticard.  PremiSys’ technologies enable organisations to self-manage door access and view integrated video and lockdown facilities. The acquisition extends opportunities for ACRE in healthcare, education, data centers, and senior living facilities.  Qognify is a part of Hexagon  Qognify extends Hexagon’s real-time monitoring and security reach to detect, assess, and respond Qognify, a provider of video (VMS) and enterprise incident management (EIM) solutions announced that it has become a part of Hexagon. Qognify joins the Safety, Infrastructure & Geospatial division of Hexagon, following the completion of its acquisition originally announced on Dec. 19, 2022.  Qognify extends Hexagon’s real-time monitoring and security reach to detect, assess, and respond to incidents, providing a more robust offering. ASSA ABLOY continues acquisition trend  ASSA ABLOY continued to acquire companies in 2023 to strengthen its position in mature markets by adding complementary products and solutions to the core business. Among the companies acquired in 2023 were Ghost Controls, a U.S. supplier of automated residential gate openers, and Securitech Group, a manufacturer of high-security mechanical and electronic door hardware products in the U.S.  Door and fencing ASSA ABLOY also acquired Leone Fence, a Canadian manufacturer, distributor, and installer of fencing products for commercial and residential applications, and Lawrence Hardware and Gallery Specialty, providers of commercial hinges, locksets, exit devices, and door hardware accessories in Canada. Another new acquisition is Inovadoor Portas Industriais Ltda, a Brazilian manufacturer of sectional and high-speed doors.  Earlier in 2023, ASSA ABLOY completed the acquisition of Spectrum Brands’ Hardware and Home Improvement division and the divestment of Emtek and the Smart Residential business in the U.S. and Canada to Fortune Brands.

Silverstein Properties, a pioneering real estate development, investment, and management firm, and its partners SwiftConnect, Allegion, and Kastle, announced they are live with resident keys in Apple Wallet for all apartment units at a multi-family housing location: Silverstein’s Silver Towers residential property at 606 West 42nd Street in New York City. Silverstein’s residential tenants now have an easy and secure way to add a resident key to Apple Wallet to access the apartment building and unlock their homes with a simple tap of an iPhone or Apple Watch—thus eliminating the need to use a traditional, physical key. Resident key in Apple Wallet The rollout of keys in Apple Wallet marks an important milestone for the U.S. real estate industry “We’re excited to make it easy for our residents to use their resident key in Apple Wallet to get into their buildings, homes, and common areas, which builds upon our previous offering to office tenants who use their employee badge in Apple Wallet to access offices and shared spaces including lounges, cafes, conference facilities, and yoga studios,” said Tal Kerret, President of Silverstein Properties. The rollout of keys in Apple Wallet marks an important milestone for the U.S. real estate industry, as property owners and employers reimagine the home and workplace experience for residents, office tenants, and employees. SwiftConnect’s success: Enhance security for residents “The Silver Towers project builds on SwiftConnect’s success in delivering seamless access via NFC wallets across the most iconic commercial real estate properties in New York and beyond,” said Matt Kopel, co-CEO and President of SwiftConnect. “We are excited to once again partner with Silverstein Properties and to extend our leadership into the multi-family housing market. Now, residents can easily access their personal spaces with their iPhone and Apple Watch, and property teams are able to enhance security for their residents—while also automating the process of managing keys and access.” Modern access-control solution SwiftConnect integrates with the Kastle Access Control platform; Schlage® mobile credentials To provide residential tenants with this experience, SwiftConnect integrates with the Kastle Access Control platform; Schlage® mobile credentials; and access control devices from Allegion™, as well as all other necessary business platforms and systems to create a unified digital network for hassle-free mobile access. “Kastle is thrilled to be a partner on the Silver Tower project, leveraging Kastle’s robust and proven access-control products to create a modern access-control solution that delivers an unparalleled experience both property owners and residents can trust,” said Haniel Lynn, CEO of Kastle. Schlage mobile-enabled wireless locks “We are excited to work with SwiftConnect and play an important role in Silver Tower's resident key in Apple Wallet multifamily housing deployment,” said Mark Casey, Vice President of National Electronic Sales of Allegion.  “Resident Keys in Apple Wallet—alongside our Schlage mobile credentials and Schlage mobile-enabled wireless locks—not only enhances security and convenience for residents, but also exemplifies our commitment to driving the future of seamless access and smart apartment technology.” How seamless access works at Silver Towers Tenants can add their resident key to Apple Wallet after an initial set-up through Silverstein’s Inspire app, using SwiftConnect’s AccessCloud platform. Once added, tenants can hold their iPhone or Apple Watch near a door reader or smart lock for seamless access to the apartment building, their home, and shared fitness and amenity spaces.  With Express Mode, tenants don’t need to wake or unlock their device to use their resident key—they can simply hold their device near a reader and go. If an iPhone needs to be charged, they can still use their device to access their apartment and amenity spaces with Power Reserve.  Resident key in Apple Wallet takes full advantage of the privacy and security features already built into iPhone and Apple Watch. Data is encrypted and protected against tampering and theft, and Apple cannot see when and where a resident uses a home key in Wallet.  Silverstein’s holistic customer experience program The new offering falls under Inspire, Silverstein’s holistic customer experience program that reshapes how, when, and where the company’s customers live and work. Inspire brings hospitality services, social and wellness programming, data-driven workplace technology, and a flexible workspace solution under one umbrella. Since its inception 67 years ago, Silverstein Properties has been recognised for driving innovative technology adoption to enhance the tenant experience. The company has built a reputation for developing exceptional projects, enhancing local communities, providing outstanding services to customers and partners, and driving innovation within the industry.

About a year and a half ago, Peter de Jong introduced Dahua to Fred Koks, General Manager of KITT Engineering. Since then, Dahua, KITT Engineering, and Ocean Outdoor have completed five joint projects. Follow-up appointments for the next two projects are already scheduled.  Looking back  "Let's see what happens" was Fred's reaction when introduced to Dahua. ''We evaluate our portfolio with suppliers every year,'' he explained. "We have to. So much is changing and new technology is developing incredibly fast. You have to keep up." He knows better than anyone how mobile the market is. "Among suppliers of LED screens, there is a constant battle for market position and new technology. We all know the big providers and the market pioneers. But it is not necessarily that they are also at the forefront of technology."  Working in collaboration Erwin van Domselaar, Operations & Project Manager at Ocean Outdoor, says his company dares to blindly trust the expertise of Koks and his people when choosing a particular type of LED screen. "KITT Engineering is our technical supplier. They are very good at distinguishing good products from bad ones, and we trust them completely. When they have a product they see a future in, they discuss it with us to see if we can take on a project together with it."  Shopping centre - Koperwiek In Dahua's case, that first project is a screen in a shopping centre called Koperwiek – an indoor shopping centre with more than a hundred fashion-related shops – located in Capelle aan den Ijssel. "That was a relatively small project," Erwin recalls. "The screen was not too big. But the initial learnings and experience with the screen were very good before we started. And the installation itself went off without a hitch. Exactly what we expected from this product." Shopping centre - Sterrenburg Soon, a second project was launched. This time in a shopping centre called Sterrenburg in Dordrecht. "Here, not everything went smoothly right away. Not regarding the screen, but its coincidence with the shopping centre's renovation. They had just finished." "All the walls had been neatly plastered and at that moment we asked if a new cable could be drawn. Fortunately, all this was eventually dealt with and solved in a very pleasant cooperation with the project developer, but it took some time."  Pure craftsmanship  The third and fourth projects are true masterpieces. In Hoofddorp, KITT Engineering installed a corner screen. "A unique screen for us," says Erwin. "It is the first screen that goes around a corner. It is half a meter that goes around the corner, fitting in super nicely with the surroundings." "On paper, a huge screen of forty square meters, but when you stand there, you don't notice it because it blends in so well with the surroundings. We are always looking for something new and surprising. And a screen that turns around the corner offers a lot of new possibilities. For example, in terms of 3D content." The screen turns around the corner Fred adds, "The screen doesn't just go around the corner, it goes around the corner seamlessly. KITT is always trying to bring novelties forward so we've had corner screens before. But that was in art projects and things like that where requirements are a lot lower." "In the process, we were able to try out various techniques and we also found out that the products we had at our disposal at that time were not one hundred percent ready."  Cold corner "Then Dahua came up with a prototype, we were very pleased with the 'cold corner' as we call it. It is LED on LED, without a seam."   To understand how clever this feat of engineering is, it's worth realising that the margin you have to make the image seamless is the space between two LEDs. Millimeter work, on a length of ten by five meters.  Zuidplein shopping centre "The fourth project was placing a screen in the atrium of Zuidplein shopping centre in Rotterdam," Peter says. "The screen was placed against a glass elevator." "When you see that, [it is] not normal the way it came together. You don't see a cable or anything. Fantastic." Westfield Mall The fifth project collaboration between Dahua, KITT Engineering, and Ocean Outdoor is an LED display screen in Westfield Mall in the Netherlands.   24/7 remote system monitoring In addition to the regular LED screen and the driving system, a screen control and monitoring system was also developed to monitor the primary system at every point. “We want to see remotely how our assets in the country are doing," Fred explains. From the video player to dysfunctional LEDs, everything can be monitored remotely. For instance, it prevents the light intensity from being too high. Something that can have major consequences in outdoor advertising.  

High-quality skin care products, developed using the latest technologies and manufactured sustainably: the international Babor Beauty Group is represented in more than 70 countries with its sought-after beauty brands. Research and development as well as production take place at the company's headquarters in Aachen, Germany, while filling and logistics are located just a few miles away in Eschweiler.  Use of digital process In 2023, the family enterprise inaugurated a cutting-edge production facility here, known as the “Babor Beauty Cluster”. Around half a million jars, tubes, and ampoules are filled there every day, and logistics and shipping are also handled on-site. A special feature of the 60,000 sq.m plant is its extensive use of digital processes for working and operating as efficiently as possible. The fully networked complete solution from Bosch Building Technologies for safety, security, and building management makes a valuable contribution to this. Greater safety, security, comfort, and efficiency The smart solution integrates, among other things, fire protection, intrusion alarm, and access control systems The smart solution from Bosch Building Technologies was precisely tailored to meet the Babor Beauty Group’s requirements. It integrates, among other things, fire protection, intrusion alarm, and access control systems, as well as a video security solution for safeguarding the perimeter and premises.  AI-based video security for fast, frictionless reception The AI-based video security solution analyses every captured image while using predefined rules and only triggers an alarm if at least one of them is met. This avoids false alarms, thus enabling even more effective security management. The solution from Bosch Building Technologies also includes a digital visitor management system that saves time with a self-registration function. It ensures fast, frictionless reception of guests and tradespeople and includes audit-proof archiving, which significantly eases the workload of Babor’s operating team. Smart truck and parking space management The moment a truck enters a predefined loading zone, an intelligent recognition function initiates video recording Another highlight is the smart truck and parking space management with license plate detection for user-friendly access control. Properly secured loads are also automatically documented. The moment a truck enters a predefined loading zone, an intelligent recognition function initiates video recording to provide comprehensive documentation of the process. Management system for control across sites The Babor Beauty Group’s technical operations and facility management team is responsible for both the company’s headquarters in Aachen and the production and logistics cluster in Eschweiler. The safety and security systems of both sites have therefore been integrated into the “Building Integration System 360” from Bosch Building Technologies.  Centralised management platform This centralised management platform provides control of all building systems, enabling Babor Beauty Group's operations and management team to respond efficiently to security-related events.  The solution is also flexibly scalable to facilitate the integration of future site extensions. Bosch Building Technologies will operate this complete solution for the next ten years within the scope of a build-operate-transfer model.

Delta Electronics UK is a globally renowned provider of telecom, datacentre and industrial power solutions. Jason Butcher, Managing Director of Delta Electronics UK in Hemel Hempstead, recognised the importance of staying ahead in today’s rapidly evolving security landscape. With a commitment to ensuring the safety of employees and visitors, he sought to upgrade the company’s existing video security system. Although the current system was functional, it lacked the advanced AI-driven features and capabilities that modern security solutions offer. Taiwanese security solution Delta Electronics UK turned to VIVOTEK, a renowned Taiwanese security key provider and part of Delta To enhance the overall security infrastructure and take advantage of cutting-edge technology, Delta Electronics UK turned to VIVOTEK, a renowned Taiwanese security solution provider and part of Delta Group.  VIVOTEK was selected for its innovative technologies and seamless integration capabilities, effectively addressing Delta Electronics UK's evolving security needs as a trusted partner within the Delta family. Challenge Delta Electronics UK faced several challenges with their outdated system, including: Improved Image Quality: The company required high-resolution image quality for both day and night security. A particular focus was on achieving clear and detailed images in low-light conditions to ensure round-the-clock security. Enhanced Analytics: Advanced AI analytics were necessary to bolster security and operational efficiency. Reliable Performance: The new system needed to deliver consistent and reliable performance, with the ability to scale as the company’s needs evolved. Solution VIVOTEK provided a comprehensive security solution tailored to Delta’s specific goals. Premier Security Systems, a trusted integrator, managed the process from setup to installation. The key components of the solution included: High-Resolution Cameras: VIVOTEK deployed a range of high-resolution IP cameras strategically throughout Delta’s facilities. These cameras offered crystal-clear images, capturing intricate details during the day and maintaining exceptional quality in low-light conditions. To enhance perimeter security, 180-degree panoramic cameras were installed outside the building. These cameras provided a comprehensive overview of the surroundings, significantly reducing the number of cameras required, minimising cabling, lowering maintenance efforts, and ultimately saving costs. Advanced AI Analytics: VIVOTEK’s AI-powered analytics suite played a crucial role in enhancing both security and operational efficiency. The Deep Search capabilities allowed Delta’s security team to quickly locate specific events or objects within recorded footage, streamlining investigations. AI-driven high accuracy detection like line crossing, intrusion detection, and loitering provided real-time insights and actionable data, enabling a proactive approach to security management. Reliability and Scalability: VIVOTEK’s robust hardware and software solutions ensured uninterrupted security, crucial for maintaining the safety and security of Delta’s operations. The system was designed with scalability in mind, allowing Delta Electronics UK to expand coverage easily as their security needs grew. Results The implementation of VIVOTEK Total Solutions, with Premier Security Systems overseeing the installation, delivered significant benefits: Sharper Images: The new high-resolution cameras enabled Delta’s security personnel to identify individuals and incidents with greater accuracy, significantly enhancing situational awareness, particularly in low-light conditions. Proactive Alerts: The integration of AI analytics provided real-time alerts for potential security threats, reducing response times and allowing for quicker interventions. Operational Insights: People counting data provided by the system helped optimise office space utilisation, while facial recognition features improved access control, streamlining security operations. Cost Efficiency: The use of 180-degree panoramic cameras reduced the number of cameras required, pioneering to cost savings in terms of equipment, cabling, and maintenance. Successful Implementation: Premier Security Systems successfully managed the setup and installation, ensuring that the entire process was seamless and met Delta’s high standards. Results and customer feedback VIVOTEK's new AI-enhanced security system at Delta Electronics UK has significantly enhanced the company's security capabilities. Jason Butcher, Managing Director of Delta Electronics UK, praised the upgrade, stating: "Working with VIVOTEK and Premier Security Systems has been a transformative experience for Delta Electronics UK. The upgrade to our security system has significantly enhanced our ability to maintain a secure environment for our employees and visitors." He adds, "This collaboration has reinforced our commitment to security and operational excellence, and we look forward to continuing our partnership with VIVOTEK as our needs evolve." AI-powered solution The success of this AI-powered solution highlights the value of partnerships in delivering a comprehensive security system. Special thanks go to Kevin Brown of Envisage Technology for his crucial support throughout the implementation.

As a real estate development firm’s facility was nearing completion, the firm identified potential concerns with limitations in the facility’s control infrastructure. Before the building reached full occupancy, the firm engaged with Wesco Anixter’s entroCIM team for a comprehensive cybersecurity and use-case audit. As a result, the facility pivoted to a cloud-hosted instance of the entroCIM platform to deliver on the organisation’s lofty vision for a truly connected space. Solution Constant commissioning with site-specific scripting means operators know the moment The entroCIM platform helps bring their vision to life among operational technology as well; disparate technologies with unique communication protocols come together in a single interface, providing stakeholders with mission-critical actionable insight. As all commercial real estate of this type has changed in the past several years, entroCIM has changed with it, offering direct, API-based connection to detailed predictive utility data to leverage the site’s flexibility in maximising efficiency. Constant commissioning with site-specific scripting means operators know the moment a system begins to show signs of decline. Since initial deployment, the depth of actionable insight through analytics has more than doubled, with more than 130 analytical rules running continuously to give operators the upper hand in the management of occupant comfort, energy efficiency and proactive maintenance Scope Cloud-based entroCIM licence access Dashboarding and graphics Analytics and reporting Preventative maintenance Investigation API-based utility integration Commissioning Global remote access Use-case gap analysis Cybersecurity audit New construction consulting Subject matter expert support Project stakeholders C-suite IT Organisation-level engineering Site-level mechanical Site-level engineering Tenant program management Communication protocols BACnet Modbus Integrated services Automated Logic Semco Lutron Siemens Honeywell York

Jacksons Fencing has successfully completed the installation of an innovative sound reduction barrier and security fencing system for Matthews Haulage at their Essex logistics facility. The project, completed in 2024, was designed to address the haulage company's dual needs for noise control and site security, providing a durable, compliant, and efficient solution. Robust security Matthews Haulage, a long-established player in the transport and logistics sector, sought to minimise noise pollution generated by its 24-hour operations while protecting its valuable assets. With residential areas and commercial properties nearby, the Essex facility required a solution that not only adhered to stringent environmental noise regulations but also provided robust security against unauthorised access and theft. Expertly engineered The barrier was engineered to meet the dual requirements of sound absorption and site security Jacksons Fencing installed a 3.5 metre high, 141.5-metre-long absorptive sound reduction barrier around the perimeter of the warehouse. The barrier was engineered to meet the dual requirements of sound absorption and site security. Using advanced sound-absorptive materials, the barrier effectively dampens high-frequency noise from haulage and loading activities, preventing it from reaching nearby residential and commercial areas. This noise reduction is crucial in maintaining Matthews Haulage’s compliance with local environmental regulations, helping to reduce noise complaints and strengthen relations with the surrounding community. Certified safety Given its proximity to a busy road, Jacksons Fencing ensured that the barrier met UKCA standards; it is certified as a whole system that complies with strict safety and performance standards necessary for the mitigation of road noise. This UKCA marking guarantees the long-term reliability of the barrier under challenging conditions, including traffic-induced vibrations and environmental stressors, reinforcing Matthews Haulage’s commitment to regulatory compliance and operational resilience. Combining noise reduction with security Beyond noise mitigation, the 3.5-metre-high barrier functions as a robust security fence Beyond noise mitigation, the 3.5-metre-high barrier functions as a robust security fence. Its solid construction provides a strong physical deterrent against unauthorised access, effectively preventing trespassing, theft, or vandalism. Additionally, the height and opacity of the barrier afford the facility excellent privacy and concealment, reducing the chance of opportunistic targeting by blocking the visibility of assets such as vehicles and cargo. Unique requirements Peter Jackson, Managing Director of Jacksons Fencing, commented on the project’s success: "The acoustic barrier we installed is a reflection of our commitment to providing bespoke solutions that not only meet regulatory requirements but also enhance the operational performance of our clients." "Our team worked closely with the client to ensure the barrier met their unique requirements, from regulatory compliance to site-specific security needs. It’s a prime example of how tailored solutions can make a real impact on both operational efficiency and community relations."

The security marketplace has its share of buzzwords, which are words or phrases that become popular and widely used in a specific industry. Buzzwords can be useful for conveying complex ideas quickly, but they can also be misused or misunderstood. Within a specific industry, such as security, buzzwords can create a sense of shared understanding and belonging. We asked this week’s Expert Panel Roundtable: What new buzzword have you heard, and what does it mean for the security industry?

By all accounts, technology development is moving at a rapid pace in today's markets, including the physical security industry. However, market uptake of the newest technologies may lag, whether because of a lack of clear communication or not enough education of potential customers. We asked this week's Expert Panel Roundtable: How can the industry do a better job of promoting emerging technologies in physical security environments?

The hospitality industry drives economic growth and development by creating jobs, generating revenue, and initiating a ripple effect to improve profitability throughout the supply chain. The hospitality industry includes a vast number of small businesses, including hotels and restaurants. But what are the security challenges of these businesses, and how is the security marketplace serving those needs? We asked this week's Expert Panel Roundtable: How can technology address the security challenges of the hospitality market?