Mergers & Acquisitions

Siemens and Genea recently announced a second collaborative effort to provide security professionals and facility managers with improved security using the cloud. The security solution allows teams to leverage their existing technology, like security cameras, door readers, controllers and more, and manage it all from a modern dashboard, anytime, anywhere. Siemens’ security customers Through Genea’s customisable, cloud-based, open API platform, Siemens’ security customers can now integrate various current building systems or applications, such as visitor management, Apple Wallet, video management or identity management. Genea makes it possible to assign and distribute NFC and Bluetooth mobile credentials directly to users’ smartphones. As an added convenience, credentials can also be stored in Apple and Google Wallet, for easier accessibility. Integrated systems   Customers can transition to the cloud without paying to replace their entire hardware system Since Genea runs on non-proprietary door readers and Mercury controllers, customers can transition to the cloud without paying to replace their entire hardware system. This commitment to open standards helps guarantee that the integrated systems will provide exceptional performance while safeguarding customers' investments in security infrastructure. Genea's advanced platform "Teaming up with Genea underscores our dedication to expanding the Siemens Connect Ecosystem program by delivering top-tier security solutions using non-proprietary Mercury hardware," said Rich Reidy, US Security Segment Head of the Buildings business at Siemens Smart Infrastructure USA.  "As a trusted and proven pioneer in the industry, Genea's advanced platform and flexible technology align perfectly with our goal of offering cutting-edge, adaptable solutions for the future.”  Flexible security solution Genea and Siemens first collaborated 5 years ago with the goal of enhancing real estate operations Genea and Siemens first collaborated five years ago with the goal of enhancing commercial real estate operations. With Genea On-Demand HVAC and Genea Submeter Billing, property teams were able to drive significant energy savings and operational efficiencies.  This latest joint effort gives Siemens’ customers a flexible security solution that remains adaptable to the evolving needs of enterprises, universities, schools, healthcare facilities, commercial real estate properties and other markets. Transition to cloud-based security "We are excited to once again collaborate with Siemens, a company that shares our dedication to innovation and excellence," said Eric Moe, Senior Vice President of Sales, Security at Genea. "This latest endeavour that targets the physical security market allows us to pair with an industry pioneer and help more organisations transition to cloud-based security.”

iDenfy, a pioneer in identity verification and compliance solutions, has announced its new partnership with Portugal Residency Advisors, a consulting firm specialising in comprehensive relocation and investment services in Portugal. The partnership aims to automate the onboarding process and strengthen security measure regulations for the new clients. Identity verification solutions The challenges related to identity fraud and regulatory compliance have increased as well As digital and cross-border transactions continue to grow. The challenges related to identity fraud and regulatory compliance have increased as well. According to Statista, in 2022, global financial fraud losses reached an estimated $41 billion, highlighting the need for robust, automated identity verification solutions. This collaboration allows Portugal Residency Advisors to verify the legitimacy of their global client list swiftly and securely while reducing compliance risks and manual verification work. Relocation and investment process Portugal Residency Advisors has been a trusted partner for individuals, families, and businesses looking for information about residency, property acquisition, tax compliance, and relocation in Portugal. The firm’s unique value lies in its ability to offer peace of mind throughout the relocation and investment process, tailored to the client’s individual needs as well as doing business.  Client verification standards The firm is not only using an identity verification key to onboard singular users but also AML For this reason, the company is not only using an identity verification solution to onboard singular users but also anti-money laundering services (AML), together with near-field communication (NFC) verification, to exploit the latest features and optimise users' onboarding journey.  As the company expands its operations to serve a diverse, international customer base, maintaining rigorous client verification standards is critical. Advanced biometric algorithm iDenfy’s identity verification system, already trusted globally, is equipped to recognise over 3,000 types of identity documents across 200 countries and territories.  Advanced biometric and face recognition algorithms ensure that the analysed faces are real, helping to prevent the use of pictures of faces, 3D masks, and other fake fraudster tricks during the identity verification process.  iDenfy’s advanced AML Screening Software iDenfy’s advanced AML Screening and Ongoing Monitoring Software offers a powerful solution Furthermore, iDenfy’s advanced AML Screening and Ongoing Monitoring Software offers a powerful solution to help Portugal Residency Advisors streamline their onboarding process and enhance compliance measures.  By seamlessly scanning users against international sanctions, politically exposed persons, and law enforcement watchlists, iDenfy enables the detection and blocking of potential fraudsters or illegal applicants seeking residency permits.  Advanced AML filtering algorithm Additionally, with an advanced AML filtering algorithm, the platform distinguishes genuine threats from adverse media, reducing recognition and getting most of the information about the individual. The software connects global enforcement authorities such as Interpol, Europol, and the FBI and empowers Portugal Residency Advisors to safeguard national security while delivering a smooth onboarding experience for valid applicants. NFC chip data iDenfy offers NFC verification, held by eIDAS, which brings unparalleled convenience Alongside its advanced AML screening and ongoing monitoring software, iDenfy offers NFC verification, regulated by electronic identification, authentication, and trust services (eIDAS), which brings unparalleled convenience and security, providing a seamless and stress-free experience for applicants. With instant NFC chip data reading and identity verification completed in as little as 40 seconds, the feature ensures a faster and more user-friendly process. Cross-checking security certificates Also, Public Key Infrastructure (PKI) guarantees spoof-proof verification by cross-checking security certificates with global authorities, further enhancing reliability. The function is fully compatible with Android and iOS devices, “We chose iDenfy because their solution stands out for its reliability and simplicity in onboarding, making it an ideal partner as we prioritise our clients' experience. iDenfy’s technology helps us ensure full compliance while maintaining trust and efficiency in our processes,” said Pedro Branco, Managing Director of Portugal Residency Advisors. Advanced identity verification solutions PKI guarantees spoof-proof verification by cross-checking security certificates “We’re excited to work with Portugal Residency Advisors in their mission to simplify relocation and investment processes for their clients." "Our advanced identity verification and compliance solutions will empower them to expand confidently while protecting against fraudulent activities,” said Domantas Ciulde, the CEO of iDenfy.  Integrating iDenfy’s technologies By integrating iDenfy’s technologies, Portugal Residency Advisors will enhance their ability to conduct due diligence, meeting both internal security standards and global compliance requirements.  This partnership marks a step forward in providing a safer, more efficient onboarding process that builds international trust for clients worldwide.

artius.iD, the global pioneer in secure, self-managed identity and decentralised ID management, has appointed Burton M. Goldfield, former President and CEO of TriNet Group Inc. (NYSE: TNET), to its Board of Strategic Advisors. Bringing more than three decades of cutting-edge technology expertise to the business, Goldfield will provide high-level strategic advice to artius.iD as it continues to rapidly scale its cross-sector digital identity and cybersecurity offering to multinational corporations and small- and medium-sized businesses (SMBs). Prior roles of Goldfield A renowned business executive, Goldfield brings more than 25 years of expertise in technology A renowned business executive, Goldfield brings more than 25 years of expertise in technology. He most recently served as President and CEO of TriNet Group for 15 years, steering the company to become a premier provider of comprehensive human resources solutions for more than 22,000 customers of small and medium-sized businesses (SMBs). Prior to TriNet, Goldfield held pivotal leadership roles at companies including Rational Software (RATL), Hyperion Solutions (HYSL), and IBM Corporation (IBM). He holds a bachelor’s degree in biomedical engineering from Syracuse University and an MBA from Villanova University. Demand for digital identity solutions Goldfield joins the Board of Strategic Advisors at a time when SMBs are facing increasingly sophisticated and multidimensional cybersecurity threats, with HR systems being an especially popular attack vector. His deep understanding of the small- and medium-sized business ecosystem will put artius.iD in an unrivalled position to tap into the accelerating demand for digital identity solutions among SMBs. Michael Marcotte, founder, Chairman, and CEO of artius.iD, said: "This is a pivotal appointment for artius.iD as we continue to pursue our strategic plan, and I'm thrilled to welcome Burton to our Board of Strategic Advisors. Our collaboration spans decades, including impactful initiatives on SlingTV, and is built on mutual trust and admiration." Decentralised ID management solutions Goldfield joins the Board of Strategic Advisors at a time when SMBs are facing sophisticated Marcotte added: "As a steadfast advocate and champion for SMBs and entrepreneurs, Burton has a profound understanding of the challenges companies face in safeguarding customer and employee data. His expertise and insight will be invaluable as artius.iD continues to deliver groundbreaking solutions to address these critical needs.” Burton Goldfield, Strategic Board Advisor at artius.iD, added: "artius.iD’s advanced quantum encryption resilience and decentralised ID management solutions provide SMBs with the confidence needed to safeguard their customer and employee relationships." Advanced groundbreaking software Goldfield added: "This transformative technology is akin to the advanced groundbreaking software tools created by Rational for the Department of Defense and Hyperion’s breakthrough with Essbase using OLAP for analytics." "SMBs are the driving force behind the U.S. economy, and it is vital that we continue to support their success. I'm eager to help bring this transformative technology to the organisations that need it most."

Verkada, a pioneer in cloud-based physical security solutions, announced that CDW named the company a 2024 CDW Partner of the Year. CDW recognised Verkada and its other Partner of the Year honourees for representing the power of modern, customer-first partnerships and providing exemplary products, programs, solutions, and services to support shared customers. Support and collaboration "Verkada is honoured to be recognised by CDW for the exemplary support and collaboration we provide to our shared customers," said Ryan Bettencourt, Senior Vice President of Global Channel Sales. "Partners like CDW play a critical role in advancing our mission and helping us make the communities we live and work in safer, and we are grateful to CDW for partnering with us to make this a reality." Evolving IT landscape "We're grateful for the collaborative, customer-first mindset exhibited by all of our 2024 Partner of the Year Award winners," said Mark Chong, senior vice president of product and partner management for CDW. "It's truly rewarding to celebrate exceptional partners like Verkada for their significant contributions over the past year. Working together to deliver outstanding outcomes, we remain ideally positioned to guide our mutual customers through the complexities of today's rapidly evolving IT landscape." Verkada Certified Engineer program Verkada has made significant investments in its Channel sales organisation, launching a reimagined Partner Program, growing its team 3x in the last 18 months, and introducing expanded training and resources for Partners. This year, Verkada has certified more than 2,500 individuals representing 550 unique Partner companies globally through its Verkada Certified Engineer (VCE) program.

The sensor solutions provider - HENSOLDT is further expanding its production capacities at the Ulm site. A second printed circuit board assembly line has already been put into operation in electronics production. A third assembly line is to follow in 2025. The total investment volume amounts to eight million Euros. Radar production Printed circuit boards are indispensable for HENSOLDT products. Given the security of supply in the procurement of electronic components and the high demand for products that can be delivered quickly, it is proving to be an advantage for the company to have full control over core technologies such as the assembly of printed circuit boards. In particular, the ongoing conversion to series production in radar production is increasing the demand for components enormously. Printed circuit boards “Given the increasing demand, the urgency of delivering products and solutions quickly and on a large scale is noticeable,” says Gregor Schwab, HENSOLDT Head of Production. Gregor Schwab adds, “By expanding our production capacities, we have already more than doubled the number of printed circuit boards manufactured from 36,000 to 80,000 per year over the past two years.”

Robotic Assistance Devices (RAD), proudly announces the launch of SARA™ (Speaking Autonomous Responsive Agent). This innovative software solution is poised to redefine security monitoring, offering unparalleled efficiency and cost-effectiveness, while reshaping how Global Security Operations Centres (GSOCs) operate. Security operations Centre A typical security operations centre relies on human workers to review video footage escalated by analytics, assess the situation, and decide on appropriate actions, which may include verbal engagement or escalation to facility management or law enforcement. SARA automates these tasks with significant improvements, delivering enhanced efficiency, reduced costs, and superior performance across a wide range of scenarios. AIR™ (Autonomous Intelligent Response) technology This innovative application of AIR technology represents a significant milestone for AITX SARA marks the debut of AITX’s AIR™ (Autonomous Intelligent Response) technology in a fully realised product. As the foundational AI driving SARA, AIR enables the software to autonomously assess situations, engage intelligently, and execute actions traditionally performed by human operators. This innovative application of AIR technology represents a significant milestone for AITX, showcasing its potential to revolutionise security operations through adaptive, responsive, and cost-effective solutions. SARA’s unique benefits Efficiency: Traditional GSOCs must anticipate staffing needs to handle incoming alerts, often leading to under or over-staffing. SARA eliminates this guesswork by scaling instantly and infinitely to manage any volume of escalations. Cost: Staffing a GSOC requires ongoing recruitment, human resource management, and the burden of rising labour costs. SARA offers a software-driven alternative that reduces these expenses by over 90%, providing a cost-effective solution without sacrificing performance. Performance: SARA can escalate incidents with precision, simultaneously contacting up to three parties, such as facility management, law enforcement, and security guards. Each message is tailored to the recipient, ensuring clear and actionable communication. Transparency: SARA delivers comprehensive incident reports that include video footage, call logs, and transcripts, ensuring full accountability and visibility for every escalation. Ease of Deployment: Starting in January 2025, SARA will be an available upgrade on all RAD devices, including previously deployed units. Even as an upgrade, SARA provides a compelling alternative, reducing monitoring expenses by over 90%, while maintaining exceptional performance. The setup is simple, leveraging RAD’s device ecosystem and enabling seamless integration with existing LAN-based cameras through RAD’s Operations System Software (ROSS). Reduced costs and improved performance "There are over 225 Global Security Operations Centres, and the monitoring industry generates over $3 billion annually," said Steve Reinharz, CEO/CTO of AITX and RAD, adding "SARA represents a seismic shift for this market, enabling organisations to enhance their security offerings at a fraction of the cost while improving performance." He continues, "We see accelerated growth in the number of cameras connected to GSOCS as SARA makes these services incredibly accessible. However, this decrease in overall costs will challenge this market niche to maintain industry growth. We see rapid adoption of these solutions given SARA’s compelling value proposition." Market projection Its seamless integration with RAD’s proprietary ROSS allows for a smooth upgrade of existing infrastructure The Global Security Operations Centre market is projected to reach $16.18 billion by 2032, growing at a compound annual growth rate of 10.2% from 2024. SARA is set to disrupt this growth trajectory by automating labour-intensive processes, empowering security firms and end-users to achieve more with fewer resources. Its seamless integration with RAD’s proprietary Operations System Software (ROSS) allows for a smooth upgrade of existing infrastructure without the need for significant hardware investment. Efficiency, responsiveness SARA’s introduction signals a pivotal moment in the evolution of security operations. By automating traditionally labour-intensive processes, it empowers GSOCs and security firms to reimagine their capabilities, delivering improved efficiency, responsiveness, and cost management. This revolutionary approach aligns with the demands of an industry poised for significant growth, enabling organisations to enhance their services, while maintaining a competitive edge. RAD invites security professionals and stakeholders to explore SARA’s transformative capabilities.

Security manufacturers throw around the term “scalable” a lot these days, but few dive into what scalable really means for modern organisations and their security programs. Achieving true scalability, or as I like to refer to as “expandable with a purpose,” takes planning and coordination from security pioneers alongside the broader organisation. Implementing a flexible strategy is critically important in the age of advancing analytics and intelligence-driven technology. So what exactly do we mean by “scalable”? "Scalable" refers to the capability of a system, process, or technology to handle growth or increased demand without compromising performance, efficiency, or quality. To put it simply, scalability refers to the ability of a solution to expand or adapt to accommodate larger workloads, higher volumes of data, or increased complexity without requiring significant changes to its underlying architecture or design. It’s not enough to create a “fix it and forget it” security program. Not only do the needs of the organisations shift, but growth (or even shrink) is inevitable. How to Approach Growth Pioneers must be prepared to adapt their strategies and approaches to manage security risks For many security pioneers, growth has a trickle-down effect. Expansion through mergers and acquisitions or organic growth, in addition to decreases in facility or employee count, directly impacts the security program. Whether it’s an increase or decrease in size, workload, or scope, these pioneers must be prepared to adapt their strategies and approaches to efficiently manage security risks while maintaining operational efficiency.  Here are some ways security pioneers can approach growth: Assess the here and now: Begin by looking at the current state of your security program, including the resources, capabilities, processes, and technology infrastructure. Understanding existing strengths, weaknesses, and areas for improvement can help inform planning for the future. Align with the business: This might be one of the most important considerations to make, but ensuring security pioneers understand the organisation’s growth objectives, priorities, and risk tolerance levels is critical to the success of a security program. The most successful security pioneers will be able to align security strategies with business goals to ensure security investments and planning are enabling the company’s growth initiatives. Invest in scalable solutions: Invest in solutions that offer flexibility and can adapt to the changing needs of the organisation. Closed systems that can’t integrate fully with new technologies will severely limit the security team’s ability to seamlessly manage the security portfolio. Optimize processes: Reviewing security processes and workflows – or investing in a platform that can streamline this for you – can improve efficiency and effectiveness for your security team. Identifying opportunities for automation and standardisation can allow for scaling as business needs change.  Collaborate across departments: Preparing for growth initiatives requires extensive communication across departments, including leadership teams, human resources, legal, IT, facilities, and many other stakeholders ensure that security priorities, challenges, and requirements are effectively communicated and integrated. Adopting these approaches helps put security teams in the driver’s seat, effectively managing periods of growth and change without compromising the safety and security of the organisation. Technology considerations As security pioneers navigate investments in new technologies that achieve some of the approaches listed above, such as aligning strategy with business goals, optimising processes, and cross-departmental collaboration, there are several considerations to make. Looking at how technology can support (or even hinder) future growth. For example, when making a buying decision around access control systems, security pioneers must consider the number of users, number of credentials, server requirements, facilities, hardware end points, and software features. As these items are being addressed in an RFP or in conversations with a vendor, security pioneers must ask themselves, “Is there a scenario where my program will outgrow the system’s capabilities in any of these areas?” If so, the answer might be to select a different solution. Security pioneers must consider interoperability. We talk a little about this above, but the importance here cannot be overstated: integration is key. The ability to leverage multiple point solutions, such as access control systems and video surveillance cameras – regardless of manufacturer – provides growing companies with the ability to scale quickly and more efficiently than ever before. Centralising the ability to pull these solutions into a single security operations management platform allows security pioneers a better view of their security programs in a current – and even future – state. Cloud-based solutions can provide the ultimate scalability factor, providing flexibility and accessibility advantages compared to traditional on-premise systems. Cloud-based, or Software-as-a-Service (SaaS) platforms, can easily scale up or down based on changing needs, accommodate distributed environments, and provide remote access and management capabilities, making them well-suited for scalable physical security deployments. Data-driven insights and analytics can drive decision-making beyond security, making technology investments that provide these critical. Automated workflows, event-triggered alerts, and AI-driven analytics can streamline security processes, improve threat detection capabilities, and reduce manual intervention, enabling security teams to manage larger environments more efficiently. Centralised management of technology investments can create cohesion for security teams. Centralised management and monitoring of physical security systems across multiple locations or facilities enables personnel to efficiently oversee and control security operations, access controls, and incident response activities. Being able to manage security in a single platform provides security pioneers with the ability to assess staffing levels, streamline training, allocate resources effectively, and scale to additional sites and/or solutions as needed. Tasked with building a security program that can adapt to the changing needs of the organisation, security pioneers must consider a number of factors when setting strategy. First and foremost, taking a close look at the existing program to identify strengths and weaknesses, then truly assessing the technology and processes in place, is the best way to move forward and future-proof the organisation.

In the realm of physical security, the distinction between being perceived as a security vendor and a security partner holds great importance. While both may seem interchangeable at first glance, how an organisation is viewed by its clients can have a huge impact on the success of its security programmes. At the heart of this differentiation is the concept of relationships and how they shape the dynamics between providers and their clients.  Time, care, and diligence For security vendors such as systems integrators, security dealers, monitored services providers or manufacturers that sell directly to the end user elevating from supplier to partner requires a greater investment of time, care, and diligence. However, the eventual payoff can be incalculably advantageous to the organisation. Not only does this approach better serve the client but it also cultivates longer-term business and is more likely to generate referrals. Clients will change vendors often but stick with partners for the long haul.  Simple installation and/or service Security end-users should look to their security products and service providers to partner with them Security end-users should look to their security products and service providers to partner with them, be vested in their success, and be part of the solution. They should seek out and expect more than a simple installation and/or service in the absence of any real, tangible, and value-added relationship with stakeholders. That means looking deeper than the similar cameras or equipment most vendors provide. Doing so brings benefits from the partnership in solving problems and creating strategies for mitigation.  Vendors have short shelf lives  A security vendor is typically seen as a transactional company that offers products or services to address specific security needs or challenges. When an organisation engages with a vendor, the focus is primarily on the exchange of goods and/or services for a fee. The relationship tends to be more transactional, with limited interaction beyond the scope of the security solution being provided.  Tools, technologies, or service offerings The relationship between a security vendor and a client is often short with a one-time purchase Security vendors often play a crucial role in the security industry by offering specialised tools, technologies, or services that can help organisations improve their defences against threats. Examples would be video surveillance, access control, intrusion detection, or fire/life-safety systems, as well as the monitoring of any of them from a central monitoring station or security operations command centre. The thing about it is, however, that the relationship between a security vendor and a client is often short with a one-time purchase and limited ongoing engagement or consultation.  Partners prove their value  On the other hand, a security partner is viewed as a member of the team that works closely with an organisation to address its security challenges. Unlike a vendor, a security partner is invested in the long-term success of their clients and is committed to building a strong relationship based on expertise, trust, and transparency.  Creating custom solutions Security partners go beyond offering products or services by engaging with companies and organisations Security partners go beyond offering products or services by engaging with companies and organisations to understand their unique security needs, goals, and challenges. They work concurrently with organisations to develop customised security solutions, provide support and guidance, and adapt to ever-changing threats and risks.  When this kind of scenario is developed, the potentially distracting and detracting focus on monetary cost moves to the back burner because the value and return on investment (ROI) are so thoroughly compelling.   Relationships bring real benefits  The core of the difference between being perceived as a security vendor and a security partner hinges on the crucial role of relationships. While vendors focus on transactions and sales, partners prioritise collaboration and a sense of being in it together. Building strong relationships based on trust, communication, and shared goals is essential for forging a successful security partnership.  Personalised approach Security partners navigate complex security challenges, drive innovation, and deliver incredible value over the long term Security partners are not just providers of security solutions; they are trusted advisors who are invested in the success and well-being of their clients. They can be reached easily when needed and emphasise a personalised approach with custom-tailored solutions. By building strong relationships based on respect and understanding, security partners navigate complex security challenges, drive innovation, and deliver incredible value over the long term.  Operational opportunities Businesses and facilities often encounter or face very specific security needs that can only truly be solved in concert with a vendor that essentially acts like an extension of the end-user organisation. Furthermore, when communicating and collaborating on that level, additional security/safety and sometimes even operational opportunities for improvement come to light. This amplifies the value for both the end customer and their security vendor. Talk about a win-win!  Prosper with partner power  While vendors offer products or services, partners offer teamwork, expertise, and a shared commitment At the end of the day, the difference between being a security vendor and a security partner is not merely a matter of semantics. It is about the fundamental difference in approach and mindset toward physical (electronic and networked) security. While vendors offer products or services, partners offer teamwork, expertise, and a shared commitment to reducing losses and crime.   Quality of relationships Ultimately, it is the quality of relationships that separates providers in the security space and determines the success of security initiatives in the current rapidly changing security landscape. This unification of intent, practice, and purpose enables practitioners and the public alike to harness the full power of pioneering-edge technologies that support the security industry’s core mission of protecting people and property. Security partners are not just providers of security solutions; they are trusted advisors who are invested in the success and well-being of their clients. 

Amidst the challenges of a prevailing economic downturn, the retail sector finds itself grappling with an unparalleled rise in incidents of shoplifting, theft, and burglaries. The disconcerting scenes witnessed on London’s Oxford Street in August 2023,​ where crowds gathered, looting as many stores as possible, sent shockwaves across the nation’s retailers. This alarming surge in retail crime has put retailers on high alert, as they contend with a rising tide of security concerns.  Shoplifting concerns Recent data from the Union of Shop Distributive and Allied Workers (USDAW), has raised alarming concerns: shoplifting rates have surged by an unprecedented 24%.​ In the first half of 2023 alone, there were approximately 8 million reported shoplifting incidents. With the ongoing burden of the cost of living crisis and the approaching festive season, it is expected that these figures will keep surging.  Implementing robust security measures Theft and prevention strategies cost retailers approximately £2 billion in 2021/2022 While more help from the Government to support retail workers and the businesses shoplifters target is certainly needed, the implementation of robust security measures will significantly contribute to deterring these crimes from occurring in the first place. British retailers spend millions on tools to deter and catch shoplifters inside stores, from CCTV and security guards to electronic tagging and alarms. The Grocer reported that theft and prevention strategies cost retailers approximately £2 billion in 2021/2022. Despite these initial costs, other threats are at play beyond the shop floor. Break-ins by criminal gangs For many large town centre stores and supermarkets, and units in retail parks, the rear doors and delivery areas are commonly targeted by criminal gangs. It’s not uncommon for thefts to occur from pallets or cages that have been unloaded from lorries and sit waiting to be moved into the building. After-hours break-ins are a risk for all store owners too, particularly over the festive season when a lot of high-value stock has been delivered to shops and supermarkets. Addressing anti-social behaviour  The additional fencing was deemed an essential measure to safeguard the community Anti-social behaviour also poses a challenge for retailers. In 2022, an Aldi based in Derby​ invested in security fencing to protect staff and deter loitering groups. The additional fencing was deemed an essential measure to safeguard the community, as dangerous items were frequently found outside the store, including weapons and hypodermic needles.  So how do physical security solutions such as fencing and gates help better protect retail establishments such as supermarkets and edge-of-town retail park shops? Fencing and gates: a critical component of retail security  1. Risk assessment and target hardening  A thorough risk assessment will identify potential weak spots that require protection. ‘Target hardening’ involves implementing physical security measures that become more robust as they approach the target. This helps deter intruders while ensuring ease of access for customers and staff.  2. Effective perimeter security  Opt for difficult-to-climb security fencing that provides a robust obstacle against thieves, vandals, and intruders Selecting fencing solutions according to the potential threats, site characteristics, and topography is crucial. It is important to specify fencing that strikes a balance and maintains a welcoming appearance while safeguarding external areas of the store or warehouse from potential harm and unauthorised access. Solid fencing which provides concealment can help to conceal expensive goods and remove them as a target for opportunistic theft.  Opt for difficult-to-climb security fencing that provides a robust obstacle against thieves, vandals, and intruders. I recommend selecting a sufficiently tall and robust fence such as an acoustic barrier. Its noise-reducing properties are often beneficial for these types of sites too.  3. Controlling vehicular speeds and access  To enhance security, consider controlling vehicular speeds and access. One effective approach is the installation of bollards at the ends of traditional high streets. This practice is already commonplace as a means of safeguarding against hostile vehicle attacks, but it can also play a pivotal role in preventing quick getaways of vehicles involved in potential heists. Additionally, employing road blockers and sliding gates at the rear entrances of delivery areas would serve to fortify security further. These measures can help in delaying vehicles, allowing for necessary checks to be conducted.  4. Balancing security with aesthetics  The presence of high-security fencing can also make a site more of a target for vandals and burglars Another challenge is avoiding creating an imposing presence, especially important for areas situated near residential communities. The presence of high-security fencing can also make a site more of a target for vandals and burglars. To minimise this risk consider specifying timber fencing and traffic barriers to secure car parks, providing both security and a welcoming atmosphere for shoppers.  Taking an integrated approach Combine secure perimeter fencing with effective lighting in places with shaded areas and at doors, gates, and shop windows, alongside Perimeter Intrusion Detection Systems (PIDS), and strategically placed CCTV. These measures will hinder unauthorised entry and escape, increasing the likelihood of detection and apprehension.  Prioritising employee wellbeing  Installing robust security fencing, complemented by CCTV, good lighting, and guarding, creates a safe environment Installing robust security fencing, complemented by CCTV, good lighting, and guarding, creates a safe environment for employees. This not only safeguards their well-being but also provides peace of mind that they are protected effectively in the case of a burglary or crime.  When selecting security products for retail sites, it is advisable to opt for items that have undergone rigorous testing and carry relevant certifications for their security level. Each component should meet industry-specific standards for its intended purpose and originate from manufacturers accredited under ISO 9001:2015. This ensures a high standard of quality and reliability in safeguarding the premises.  High-quality security fencing As the cost-of-living crisis continues, crime rates increase, and the festive season approaches, the time to act and implement on-site security is now. By investing in comprehensive security measures, retailers can protect their assets, employees, and customers, ensuring a safer and more secure shopping environment for all. High-quality security fencing is also a sound investment, that requires little or no maintenance once installed. The best fencing solutions are extremely weather-resistant, and won’t suffer from rust or corrosion. With all sectors preparing to ride the rapids of recession in the coming year, improving on-site security while selecting cost-effective measures, is one surefire way to protect your people, your property, and your profits from harm. 

ISC West 2024 mirrored a vibrant industry on the precipice of accelerated change. Factors such as the cloud, artificial intelligence (AI), edge computing, and biometrics are shaping the future of the security marketplace, and they were front-and-centre at the industry’s biggest U.S. show in Las Vegas.  Foot traffic was steady and impressive, including more than 29,000 security industry professionals viewing 750 exhibitors. A torrent of eager attendees crowded the lobby on the first day and could not wait for the doors to open. When they were admitted, the wealth of technological innovation and business opportunity did not disappoint. Focus on cloud systems Cloud systems were high-profile at ISC West. Camera manufacturer Axis, for example, introduced their Axis Cloud Connect at a press conference. Meanwhile, Genetec officially launched their Security Centre SaaS platform, which aims at eliminating points of friction to enable integrators to easily embrace cloud systems from quoting and ordering to provisioning and installing.  Camera manufacturer Axis, for example, introduced their Axis Cloud Connect at a press conference Cloud provider Eagle Eye Networks promoted their new “Eagle Eye 911 Camera Sharing” technology under which both non-Eagle Eye Cloud VMS customers (via Eagle Eye 911 Public Safety Camera Sharing) and Eagle Eye customers can opt to share their video feeds for use by 911 operators in case of emergency. If users opt-in, 911 operators can have access to live video as an emergency unfolds. Eagle Eye Networks provides the feature by integrating with RapidSOS call centre software. Camera locations are based on geolocation coordinates, and customers can choose if they want to participate and which cameras they want to share. Biometrics in the mainstream Biometrics were well represented at ISC West, including Alcatraz AI, which introduced an outdoor version of their biometric face recognition product. The Rock X works well despite harsh lighting. Alcatraz’s products do not have to be integrated, they communicate just like a card reader using OSDP or Wiegand protocol. “At the show, customers are excited about moving to a frictionless environment and getting rid of existing credentialing,” said Tina D’Agostin, CEO and co-founder of Alcatraz. “We are making access control frictionless, secure and private. The experience can be as passive as possible – people can just walk in.” Multiple types of authentication, and the ability to detect tailgating and stream video SAFR from Real Networks also featured biometric face recognition, emphasising feature sets, convenience, and price/performance. They offer multiple types of authentication, and the ability to detect tailgating and stream video. A new device is a small mullion mount that is “approaching the price of a card reader, factoring in the need to purchase cards,” said Brad Donaldson, Vice President and General Manager. SAFR focuses on convenience: You don’t have to take out your phone to pass through a door. Enrolment is easy by incorporating existing databases, and costs are lower than competitors, said Donaldson. The system analyses multiple points on the face, turns it into data and then encrypts it, providing a “unique signature for each person.”  Credentials in Apple Wallet and Google Wallet AMAG Technology announced the compatibility of credentials with the Apple Wallet and Google Wallet. The company is also embracing a new strategic direction under President David Sullivan. They launched a new website in January, are developing dynamic resources and a partner page, and they now integrate with 120 tech partners. AMAG Technology Financial Services now enables their channel partners to offer leasing and financing options to customers. The big new booth at ISC West reflected an effort to “market different and look different,” according to the company. The big new booth at ISC West reflected an effort to “market different and look different" The new Symmetry Control Room, a command-and-control system, is a relaunch of an earlier AMAG product with enhanced features. Suitable for large enterprise customers, the software enables a big video wall to display all the various systems and incorporates all the data into a single “pane of glass.” Operators can “draw a lasso” around cameras they want to display on the video wall and can follow action across multiple camera feeds.  Navigating megatrends A breakfast meeting for integrators, sponsored by Assa Abloy Opening Solutions, was built around the theme “Navigating Megatrends for Sustainable Growth." The megatrends are artificial intelligence, sustainability and cybersecurity. Related to cybersecurity, there are 350 common vulnerabilities and exposures (CVE) published per week, reflecting the continuing threat to cybersecurity. Physical security has a “data lake” of information from various physical security systems that can be an attractive target for cybersecurity breaches. Data sets can be exploited and/or poisoned. The security industry needs to apply “defence in depth” to the challenges of protecting data. “The threat landscape is always changing, and security technology is an iterative process,” said Antoinette King, i-PRO’s head of cyber convergence, one of the panellists. Natural language systems Natural language systems are a newer approach making an early appearance at ISC West Natural language systems are a newer approach making an early appearance at ISC West. Brivo, for example, has an early prototype of its “natural language search capabilities” that can answer questions such as “Who is in the office?” or “Where is Bob and what has he done?” Brivo also promoted its all-in-one door station device that combines a card reader and a camera (for facial authentication) and serves as a video intercom, thus eliminating the need for multiple devices at the door. Brivo is also emphasising tailgate prevention, facial authentication, and people counting using AI at the edge. Also promoting natural language systems was Verkada, which unveiled a beta version of its AI Search feature that embraces national language capabilities. With AI Search, users will soon be able to use natural language to search for people or items. For example, a search could be “person climbing over a fence” or “person making phone call” or “person wearing football jersey.” Verkada wants to be thoughtful with the rollout and make sure effective guardrails are implemented to prevent abuse and bias. The release should happen in the coming months. Multi-family applications Allegion is promoting the XE360 hardware lock platform in various formats, including cylindrical lock, mortise lock, deadbolt and exit trim. At the show, Allegion noted an enthusiasm for multi-family applications. “We have been surprised by the people who want to add electronics and to retrofit existing multi-family facilities to compete with newer facilities,” said Henry “Butch” Holland, Allegion’s Regional Director, Channel Sales East Region. Allegion works with 60 different physical access control software providers, including familiar players such as LenelS2 and Genetec Allegion also offers an “indicator” display on its locks, showing at a glance whether a door is locked or unlocked. The “indicator” might also display “occupied” or “vacant.” Allegion works with 60 different physical access control software providers, including familiar players such as LenelS2 and Genetec.  Integrator M&A trends Everon looks for acquisitions in areas where they do not currently have support for national accounts A conversation with Everon at ISC West provided insights into the accelerating trend of mergers and acquisitions among the integrator community. Everon, formerly ADT Commercial, has done six acquisitions of local integrators since they changed their name last year. In targeting companies to acquire, they look for a good company with a good reputation, and they consider how the new company’s competencies complement their own. Some M&A strategy is geographic, as Everon looks for acquisitions in areas where they do not currently have support for national accounts. They also consider density, seeking to add new acquisitions in larger markets where they don’t currently have a big market share. “A lot of investment is coming into security because it is seen by investors as recession-proof,” said Michael Kennedy, VP, Mergers and Acquisitions, for Everon. Kennedy met with 95 businesses last year for possible acquisition, and the company only finalised a handful – reflecting that Everon is selective and careful that corporate cultures are aligned. “With an acquisition, the goal is to keep every customer and every employee,” said Kennedy. Voice of the customer  ISC West provides an opportunity for manufacturers to listen to the “voice of the customer;” in person, no less. “We have every kind of problem come to the booth,” commented Heather Torrey, Honeywell’s General Manager, Commercial Security, Americas. “People are passionate, interested and very specific with their questions and comments,” she said. “We are driving a complete system, but we are flexible, helping our customers to meet their needs and not try to fit every foot into the same shoe. Sometimes meeting customer needs involves working with competitors," Torrey commented. “It truly comes back to listening to the customer, not just ‘this is what we have to offer,’” she adds. ISC West provides an opportunity for manufacturers to listen to the “voice of the customer;” in person, no less. Edge applications are everywhere at ISC West, and one company is promoting a new approach to expand functionality at the edge. Camera company i-PRO advocates the use of the “Docker” platform for app development, an option they offer on their cameras. Docker “containers” package deep-learning algorithms to make it easier to embed software into edge devices. Anyone can run Docker apps on i-PRO cameras that use the powerful Ambarella chip. A Docker “swarm” can combine multiple edge devices to work together and share resources. For example, the approach can increase computing power at the edge to increase the capabilities of instant analytics. It’s faster and provides better redundancies. A “distributed computing platform” ensures less latency than communicating analytics to a central server.  Unification of capabilities Johnson Controls (JCI) also promotes the trend of combining multiple systems into a single pane of glass. Their “Open Blue” platform, with a security version unveiled at the show, integrates various security systems into one, combining data and monitoring device health.  Basically, the system manages all resources holistically. JCI also notes a trend toward “unification of capabilities,” e.g., combining access control and video. “The scope of security is evolving from a focus on protection to a broader focus on operations,” commented Julie M. Brandt, JCI’s President, Building Solutions North America.

The sale of Carrier’s Global Access Solutions to Honeywell in December amounted to a dramatic finish to a big year in 2023 for mergers and acquisitions (M&A) in the physical security market. In the transaction between two industry giants, Honeywell sought to enhance and strengthen its building automation capabilities with the acquisition of Carrier’s Global Access Solutions business for $4.95 billion, in an all-cash transaction. Honeywell acquires Carrier Access business  The acquisition, which includes both hardware and software solutions, will mean a new corporate owner for the LenelS2 brand, a pioneering business for over 25 years in commercial and enterprise access solutions, including well-known offerings Onguard and Netbox. In addition, the acquisition covers the Onity brand of electronic locks, including hospitality access, mobile credentials, and self-storage access; and the Supra brand of cloud-based electronic real estate lockboxes.  ADT sells commercial business, which rebrands as Everon  ADT Inc. announced the sale of its commercial security, fire, and life safety business unit to GTCR ADT Inc., another industry giant and a trusted brand in smart home and small business security, announced the sale of its commercial security, fire, and life safety business unit to GTCR, a private equity firm, for a purchase price of $1.6 billion.  ADT Commercial, a security integrator and premier provider of commercial security, fire, and life safety in the United States, announced that it will move forward as a standalone organisation and rebrand as Everon.  Bosch to sell building technologies products  Bosch Building Technologies announced in 2023 that it is realigning its Building Technologies division to focus solely on its regional integrator business, with solutions and services for building security, energy efficiency, and building automation. Therefore, Bosch plans to sell most of the Building Technologies division’s product business. At year-end, Bosch was seeking a buyer who would take on all three business units with their associates and locations. This includes the Video, Access and Intrusion, and Communication business units, and affects some 4,300 associates at more than 90 locations worldwide. Building its integrator business earlier in 2023, Bosch announced the acquisition of Paladin Technologies, Inc., headquartered in Vancouver, Canada, a provider of security and life safety solutions and system integration services in North America. Motorola acquires IPVideo, creator of HALO Sensor In another deal emerging late in 2023, Motorola Solutions acquired IPVideo Corp., Bay Shore, N.Y., the creator of the HALO Smart Sensor, an all-in-one intelligent sensor that detects real-time health and safety threats. The powerful capabilities of the HALO sensor extend Motorola’s end-to-end physical security offering by integrating a non-video threat detection product into the safety and security ecosystem. IDIS acquires Costar Technologies  Costar has a sales channel of over 100 distributors and 1,000 systems integrators across the U.S. Korean video manufacturer IDIS and U.S. company Costar Video Systems had enjoyed a long-term existing ODM (original design manufacturer) relationship, and approximately 60% of Costar Video products were already made by IDIS. Therefore, it made sense when IDIS Co., Ltd. and Costar Technologies Inc. announced an agreement and plan to merge, with IDIS acquiring Costar. Leveraging Costar's established distribution networks and sales channels in the U.S. gives a significant boost to IDIS' growth strategy, which is founded on building long-term relationships with systems integrators. Costar has a sales channel of over 100 distributors and 1,000 systems integrators across the U.S. that will benefit from IDIS’ NDAA-compliant and 100% Korean-made technology. SECOM invests in Brivo and Eagle Eye  Eagle Eye Networks, a cloud video surveillance company, and Brivo, a provider of cloud-based access control and smart space technologies, announced one of the largest investments to date in cloud physical security in 2023.  SECOM CO., LTD, based in Japan and one of the largest security integration companies in the world, has made a primary equity investment of $192 million in the two companies, $100 million in Eagle Eye Networks, and $92 million in Brivo. $100M primary equity investment Brivo will also use the additional investment to continue expanding in Europe, Latin America, and Asia Pacific Eagle Eye Networks, a global pioneer in cloud video surveillance, announced it will use the $100M primary equity investment to expand its suite of AI-powered products, fund geographic expansion, and enhance its enterprise features.  Brivo will use the investment to grow sales and marketing, accelerate product development scale support and operational functions, and evaluate strategic acquisitions. Brivo will also use the additional investment to continue expanding in Europe, Latin America, and Asia Pacific, and enhance the smart spaces and AI functionality in the Brivo Access Platform.  ACRE buys PremiSys Portfolio  ACRE, a security company built on acquisitions, is continuing to broaden its portfolio and serve the expanding needs of its customer base. In 2023, ACRE acquired the PremiSys software and hardware portfolio and assets from IDenticard.  PremiSys’ technologies enable organisations to self-manage door access and view integrated video and lockdown facilities. The acquisition extends opportunities for ACRE in healthcare, education, data centers, and senior living facilities.  Qognify is a part of Hexagon  Qognify extends Hexagon’s real-time monitoring and security reach to detect, assess, and respond Qognify, a provider of video (VMS) and enterprise incident management (EIM) solutions announced that it has become a part of Hexagon. Qognify joins the Safety, Infrastructure & Geospatial division of Hexagon, following the completion of its acquisition originally announced on Dec. 19, 2022.  Qognify extends Hexagon’s real-time monitoring and security reach to detect, assess, and respond to incidents, providing a more robust offering. ASSA ABLOY continues acquisition trend  ASSA ABLOY continued to acquire companies in 2023 to strengthen its position in mature markets by adding complementary products and solutions to the core business. Among the companies acquired in 2023 were Ghost Controls, a U.S. supplier of automated residential gate openers, and Securitech Group, a manufacturer of high-security mechanical and electronic door hardware products in the U.S.  Door and fencing ASSA ABLOY also acquired Leone Fence, a Canadian manufacturer, distributor, and installer of fencing products for commercial and residential applications, and Lawrence Hardware and Gallery Specialty, providers of commercial hinges, locksets, exit devices, and door hardware accessories in Canada. Another new acquisition is Inovadoor Portas Industriais Ltda, a Brazilian manufacturer of sectional and high-speed doors.  Earlier in 2023, ASSA ABLOY completed the acquisition of Spectrum Brands’ Hardware and Home Improvement division and the divestment of Emtek and the Smart Residential business in the U.S. and Canada to Fortune Brands.

Companies at GSX 2023 emphasised new ways that technologies such as artificial intelligence (AI) and the cloud can address long-standing issues in the security market. Among the exhibitors at the event in Dallas were companies seeking creative ways to apply technology, lower costs, and make the world a safer place. Reflecting on the exhibition, here are some additional takeaways. Expanding AI at the edge  i-PRO is a company reflecting the continued expansion of edge AI capability in the security market. Today, more than half of the company’s lineup supports AI at the edge so the customer has a wide choice of form factors when seeking to leverage the feature set.  AI processing relay, extended warranty i-PRO is increasing their warranty period from 5 to 7 years, which could be a lifetime warranty in some cases I-PRO also has an “AI processing relay” device that accepts non-AI video streams and applies edge analytics. AI has progressed from a high-end technology to a feature available in a variety of cameras at different price points. i-PRO is also increasing its warranty period from 5 to 7 years, which could be a lifetime warranty in some cases depending on a customer’s refresh schedule and lifecycle management. Active Guard, MonitorCast The company’s video management system (Video Insight) is continuing to build new features including “Active Guard,” an integrated metadata sorter. Their access control platform, MonitorCast, is a Mercury-based solution that is tightly integrated with Video Insight. Their embedded recorders now have PoE built in.  “We can move at a faster pace to fill out our product line since leaving Panasonic,” says Adam Lowenstein, Director of Product Management. “We can focus our business on adapting to the market.” Emphasis on retail and other verticals  Shoplifting is a timely issue, and retail is a vertical market that got a lot of attention at GSX 2023. “We see a lot of retailers who are primarily interested in protecting employee safety, but also assets,” says Brandon Davito, Verkada’s SVP of Product and Operations. “Shrinkage is a CEO-level priority.”  “Retailers are getting more engaged with security posture, instead of letting perpetrators walk,” Davito adds. Intrusion detection Verkada has an intrusion product that will notify a central station if there is an alarm On the alarm side, Verkada has an intrusion product that will notify a central station if there is an alarm, and operators can review videos to confirm the alarm. Other capabilities seeking to discourage trespassers include sirens, strobes, and “talkdown” capabilities.  International expansion Verkada continues to expand internationally with 16 offices in all, including Sydney, Tokyo, and London. The core value proposition is to enable customers to manage their onsite infrastructure more simply, including new elements such as PTZ cameras, intercoms, and visitor management. Verkada emphasises ease of use, including a mobile application to allow access to be managed across the user base. Forging partnerships “We are committed to the channel and industry, and we continue to build relationships and expand our reach,” says Davito. Among the industry relationships is a new partnership with Convergint, which was hinted at during the show and announced later the same day. They are also expanding their partnerships with Schlage, Allegion, and ASSA ABLOY.  Working with other verticals They offer new features for K -12 schools, and a new alarm platform is easier to deploy and manage Verkada has also found success across multiple other verticals, notably healthcare, where they integrate with an electronic medical records system. They offer new features for K-12 schools, and a new alarm platform is easier to deploy and manage. They are integrating wireless locks to secure interior doors in schools, looking to secure the perimeter, and installing guest management systems. Transitioning the mid-market to the cloud  Salient is squarely focused on the “mid-market,” a large swath of systems somewhere between small businesses and enterprise-level systems. Pure cloud systems are not as attractive to this market, which has a built-out infrastructure of on-premise systems. Adding a camera to an existing system is easier and less expensive than tying it to the cloud. Benefits of cloud It’s a market that may not be ready for the pure cloud, but there are benefits to be realised from adding a cloud element to existing systems. “We are continuing to augment our premise-based solutions with added cloud capabilities and flexibility,” says Sanjay Challa, Salient’s Chief Product Officer.  The feedback Salient hears from their customers is “I want to own my data.” The hybrid cloud approach offers the right mix of control, flexibility, and unit economics. Cloud add-on capabilities We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive" Cloud add-on capabilities include bringing more intelligence about system operation to the user via the cloud. Over time, Salient expects to sell more cloud-centric offerings based on feedback from integrators and customers. “We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive over time,” says Challa.  Vaidio AI technology Salient seeks to be a transition pioneer to help customers realise the path to the cloud. Their approach is “crawl, walk, run,” and helping customers make the transition at each stage. Salient has added AI to its product offering, incorporating Vaidio AI technology from IronYun into a powerful suite and broad array of on-premise analytics, which are gaining traction. The seamless approach makes it easy for customers to embrace AI analytics, although Salient remains broadly committed to open systems. Addressing ‘soft’ features for integrators AMAG is in the process of enhancing its product line with the next generation of access control panels. However, “product” is just part of the new developments at AMAG. In addition to “hard” features (such as products), the company is looking to improve its “soft” features, too; that is, how they work with the integrator channel. Integrator channel Rebuilding a process to make your organisation more efficient, is relatively easy; it just takes a lot of persistence" “We have the depth of our legacy customer base we can learn from, we just need to close the feedback loop quicker,” says Kyle Gordon, AMAG’s Executive Vice President of Global Sales, Marketing, and commercial Excellence, who acknowledges the value of reinstating face-to-face meetings after COVID. “We are laser-focused on nurturing our integrator channel,” he says.  “Developing new features takes time, but rebuilding a process to make your organisation more efficient, that’s relatively easy; it just takes a lot of persistence,” says Gordon. More cohesive internal communication is another useful tool, he says.  Disrupting the cloud based on price  Wasabi is working to make cloud applications less expensive by offering a “disruptive” price on cloud storage, $6.99 per terabyte per month (80% less than hyperscalers). Contending “hyperscalers” like AWS are charging too much for cloud storage, Wasabi is using its own intellectual property and server equipment co-located in data centres around the world. Wasabi sells “hot cloud storage,” which refers to the fact that they only have one tier of storage and data is always accessible. In contrast, a company such as AWS might charge an “egress fee” for access to data stored in a “colder” tier.  Cloud storage “We saw that several video surveillance companies had not yet adopted cloud storage, and we saw an opportunity to make it easy to use,” said Drew Schlussel, Wasabi’s Senior Director of Product Marketing. “We just install a little bit of software that allows them to store data in the cloud and bring it back from the cloud.” Performance, protection (cybersecurity), and price Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies such as Genetec and Milestone. Emphasising performance, protection (cybersecurity), and price, their data centres are certified to SOC 2 and ISO 27001 standards.  Faster throughput for weapons detection Xtract One is a young company focusing on weapons detection in a time of accelerated concern about gun issues post-COVID. Founded in Canada and based on technology developed at McMaster University, Xtract One has found a niche in providing weapons detection at stadiums and arenas. These customers already have budgets, and it is easy to shift the money to a newer, faster technology. Madison Square Garden in New York City is among its customers.  Cost savings solution Xtract One can increase throughput to 30 to 50 people per entrance per minute (compared to 5 to 6 people per minute when using metal detectors). The solution doesn’t require anyone to empty their pockets and the system alarms on items beyond guns and knives. Using Xtract One allows customers to reduce the number of screening lanes and security staff, providing additional cost savings, all while getting fans through the screening process in half the time. Purpose-built sensors The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties In addition to stadiums and arenas, Xtract One, formerly Patriot One, is also getting “inbound” interest from schools, hospitals, manufacturers, and other verticals that makeup 50% of their business. “We’re on a rocket ride, mainly because the weapons issues are not going away,” says Peter Evans, CEO and Director at Xtract One. The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties, all correlated by an AI engine.  Providing early warning of violence ZeroEyes is another company focused on weapons detection. Their AI gun detection system works with video images to identify if someone is “brandishing” (carrying) a weapon. In other words, the system does not detect concealed weapons. Identifying someone carrying a weapon provides early warning of a possible violent act. Increased response with AI-enables images Images are identified by AI and sent to a monitoring centre where a human confirms the image before contacting first responders. Knowing the location of a shooter enables staff to lock entry points, move people to safety, and direct first responders. The company was founded to leverage existing camera views to stop mass shootings and gun violence by reducing response times. 

As a provider of future-oriented business education, The Camp sought an access control solution as forward-thinking as their courses. Their campus site near Aix-en-Provence is diverse, with offices, event spaces, kitchens and two accommodation blocks totalling 170 units. The Camp must remain open around the clock, all week, while maintaining security for staff and visitors. Aperio wireless locks Meeting rooms, server rooms, living spaces and kitchens are secured with Aperio wireless locks Aperio provided locking devices tailored to every door type — interior and exterior. So far, The Camp has integrated 221 Aperio Wireless Escutcheons, 42 Aperio Wireless Cylinders and 10 Aperio Wireless Handles within a TIL Technologies security system. Integrated online with the central system and controlled from the same interface, these Aperio devices effortlessly handle daily staff traffic of around 250 people. Meeting rooms, server rooms, living spaces and kitchens are secured with Aperio wireless locks. Aperio visitor access system Up to 2,000 external visitors arrive on-site when The Camp stages an event — and each must also have credentials issued and access filtered through the site. Aperio makes it straightforward to enable visitor access. “Many credentials get lost and Aperio enables us to handle this efficiently,” says Benjamin Ciotto, Head of Information Technology at The Camp. A few clicks are all it takes to cancel a lost key card and issue a replacement. Real-time and future-proofed Security staff at The Camp ensure only authorised users enter offices where expensive video projectors and screens are stored. Their TIL integration enables real-time management of the whole site, with specific profiles created to segment individuals who need fine-grained access to specific areas. “Online mode is very important because (access) rights are very often updated for the constantly shifting campus population,” explains Benjamin Ciotto, adding “We can also program access to defined time slots, which is essential when we welcome 200 people for an all-day meeting, for example.” Aperio product ecosystem’s performance Aperio product ecosystem’s sustainability performance also fits The Camp’s ethos Aperio technology also met The Camp’s need for an aesthetically pleasing, wireless solution. They did not want to compromise their interior or exterior design. The Aperio product ecosystem’s sustainability performance also fits The Camp’s ethos.  Because Aperio devices are wireless and battery-powered, they are much more energy efficient than traditional wired locking systems, which require an “always-on” mains connection. Multiple Aperio devices Multiple Aperio devices have independently assessed Environmental Product Declarations (EPDs). These detail the footprint of each device through its full life cycle, from production to disposal. “Aperio is a real comfort of use,” Benjamin Ciotto concludes. “And we handle the easy maintenance for ourselves.”

World Trade Centre (WTC) Amsterdam is home to more than 300 companies. The commitment of its security team to providing a safe working environment in WTC’s fixed and flexible offices goes without saying. However, building managers wanted more from their access solution. More than just an office space, WTC Amsterdam has complementary onsite facilities, including childcare, a gym, physiotherapy clinic, bar/café, dry cleaning service and more. All its facilities must be cleaned and serviced regularly: they sought a more time-efficient way to manage the many contractors and suppliers who come and go every day. Modern digital solution Modern digital solution would provide better oversight of movement around the building They also hoped a modern digital solution would provide better oversight of movement around the building, including usage data to improve maintenance scheduling.  For convenience during installation and day-to-day management they targeted a wire-free solution – for simpler, less disruptive switching of 1,000 doors from mechanical locks to digital access – and intuitive management, allowing for easy changing of individual access authorisations, even at the last minute. Digital access system With all these criteria in mind, WTC Amsterdam managers decided on ASSA ABLOY’s smart key digital access system, eCLIQ. They upgraded doors from mechanical to digital access simply by swapping the existing cylinder for an eCLIQ device. Doors are unlocked by battery-powered user smart keys, with a typical battery lifespan of 10 years. “Providing these doors with wired access control would be a huge job and become costly. Instead, we opted for the eCLIQ solution,” explains Sander Borggreve, Facility Manager at WTC Amsterdam. Concrete improvements in operations Scheduling is further simplified by storing keys with a Traka key management system The ROI in terms of workflow benefits has been significant. “Granting temporary controlled access to third parties is very easy with the eCLIQ system. We can set access for a certain period of time, but we can also revoke it at any time,” says Sander. Scheduling is further simplified by storing keys with a Traka key management system. After removing a key from the cabinet, authorised team members enter it into the adjacent eCLIQ Wall Programming Device. In seconds, the key is issued with its fine-grained access rights – covering both door-by-door and time validity. Maintenance and operations With the eCLIQ system, WTC Amsterdam gained not only control but also insights into usage and user flows. This data now informs maintenance and operations, reducing the overall Total Cost of Ownership for the solution. “eCLIQ works very pleasantly in practice. My employees are very satisfied with how the keys work,” says Rutger Barendse of D&B The Facility Group, who provide security staff for WTC Amsterdam. “It is easy as pie!” adds Sander.

Mul-T-Lock is working with Charnwood Lock and Key for Loc8me, a premier student accommodation management agency to provide dedicated master key systems enabling secure and efficient access for maintenance of its growing property portfolio. Since its establishment in 2008, Loc8me has grown to have over 6,000 tenants living with them and they manage over 2,500 properties across Loughborough, Bristol, Durham, Newcastle, Nottingham, Leeds, Manchester, Hull, Leicester, Liverpool and Birmingham. Highest level of security Loc8me relies on Charnwood Key to deliver Mul-T-Lock key suites that can simplify access To ensure the ongoing maintenance of properties, Loc8me relies on Charnwood Lock & Key to deliver specialist Mul-T-Lock master key suites that can streamline access for property management processes, while ensuring the highest level of security for residents. Says Raffaele Russo, Founder of Loc8me: “For a lot of students, moving into a student home is a huge step in their independence and we want to make sure we offer the best environment for them. This includes placing a great emphasis on customer service and making them feel truly at home, with all their maintenance needs taken care of." Mul-T-Lock as a master key suite Russo added: “Working with Charnwood Lock & Key enabled us to embrace Mul-T-Lock as a master key suite we could rely on." "We have one set for each of our property developments and our associated landlords, ensuring we can maintain overall security, whilst balancing necessary access for our maintenance teams to ensure our homes are kept to a high standard.” Mul-T-Lock's advanced security solutions Charnwood Lock and Key played a pivotal role in implementing Mul-T-Lock's advanced security solutions for Loc8me's properties. This included considering the flexible security requirements to accommodate the many different sites whilst not compromising on the high level of protection, operational excellence and advanced quality assurance. Says Harry Stafford of Charnwood Lock & Key: “Loc8me places a great emphasis on creating and maintaining the best co-living experiences for students. Maintenance services are naturally key to this success. We had no hesitation in recommending Mul-T-Lock’s renowned master key suites to manage authorised access as and when required." Mul-T-Lock's master key systems Mul-T-Lock's master key systems for student redefine security and comfort in the student sector Stafford added: “The benefits of the system include flexibility for user-friendliness and ease of use, with limited key duplication that we can manage here. With Mul-T-Lock's advanced master key systems in place, Loc8me can effectively manage access control across its growing student housing properties, enhancing security for residents and providing peace of mind for property managers.” Mul-T-Lock's master key systems for student accommodation redefine security and convenience in the student housing sector. Tailored to the unique needs of accommodation providers like loc8me, Mul-T-Lock's solutions offer control and flexibility. Individual sector requirements Jamie Jagpal, Mul-T-Lock’s Product Manager added: “Our bespoke master key systems can be created to suit individual sector requirements, often guided by our long-term partners such as Charnwood Lock & Key." "What Loc8me demonstrates is by creating an established solution, it can evolve with the company’s requirements, especially with its mission to be a major management agency university in the country. We are proud to play a role in enhancing the safety and convenience of such high-end student housing."

Motorola Solutions announced that Lancashire Police will deploy the M500 in-car video solution across its entire fleet of vehicles. The new video solution observes the vehicle’s environment from multiple viewpoints to provide officers with real-time awareness of their surroundings, whilst capturing video evidence that can provide accurate incident documentation to aid investigations. Motorola Solutions M500 "Police officers face unpredictable challenges and fast-moving events every day,” said Chris Hardy, chief superintendent for Lancashire Police. “The ability to respond quickly is paramount. The Motorola Solutions M500 can live-stream video back to the control room, enabling our team to build a clear picture of unfolding events by giving us eyes on the scene. It is a highly configurable, easy-to-use system that can automate processes such as triggering video recording when the blue lights are activated, helping officers to focus on the job at hand.” Technological and organisational capabilities Lancashire Police has made some recent investments in new technological and organisational capabilities Lancashire Police has made a number of recent investments in new technological and organisational capabilities. Since its establishment in June 2023, Lancashire Police’s Roads Crime Team and Roads Policing Unit, with support from wider police departments in the county, has been integral to efforts to locate and recover vehicles and assist with road traffic collisions. The deployment of the M500 in-car video solution will provide front-line officers with an additional tool to help fulfil its priority of making the roads safer for the community. Motorola Solutions VideoManager The M500’s interface is designed to be intuitive for officers to operate in demanding situations. Video captured is automatically uploaded to the Motorola Solutions VideoManager for secure, auditable storage that is intelligently organised. Recorded footage is tracked and audited to protect the chain of custody so that the police, public and judicial systems can be confident in the integrity of video evidence. VideoManager’s consolidated incident overview also helps to ensure that incident information, including footage recorded by the M500, as well as Lancashire Police’s body cameras, can be easily viewed from one location. Video security solutions “Video security solutions are a vital tool for police officers as they work to help keep their communities safe,” said Fergus Mayne, U.K. and Ireland country manager, Motorola Solutions. “As part of the Motorola Solutions safety and security ecosystem, the M500 connects with Lancashire Police’s existing mission-critical technologies, providing productivity and agility to the forces operational response to help protect people, property and places." Motorola Solutions’ Pronto application Motorola Solutions has been trusted by Lancashire Police throughout its digital transformation, supporting the force’s evidence capture, data storage and workflow efficiency.  The M500 will complement the force’s existing technology infrastructure which includes Motorola Solutions’ Pronto Digital Policing application, TETRA radios and VB400 body cameras.

With a stock of over 13,000 apartments and an ambitious new residential development programme, GWW has been helping to make Wiesbaden affordable for a broad range of population groups over more than 70 years. Digital access is helping them meet the needs of the future with confidence and flexibility. Being the city’s largest provider of housing goes hand in hand with an aspiration to make a measurable contribution to living together in an urban environment. GWW’s corporate culture Social involvement is an integral part of GWW’s corporate culture and for its 200 employees Social, voluntary and civic involvement is an integral part of GWW’s corporate culture and for its 200 employees. To date, multiple projects have been initiated, supported and promoted, focusing on integration, participation and prevention, as well as various dimensions of sustainability.  When digitalising access for their multi-residential housing sites, they sought an easy-to-install solution with devices that work wirelessly and without batteries. Broad range of devices To simplify specification and procurement, they searched for a manufacturer able to offer a broad range of devices to protect the entrances, communal and technical doors of all residential buildings.  And of course, for maximum user convenience and inclusivity, door devices must be easy to operate for all age groups. Manage a multi-residential property from anywhere The reliable solution is characterised by a robust, compact build with durable and secure components GWW chose ASSA ABLOY and its eCLIQ electronic locking system, which offers modern management and full flexibility. The reliable solution is characterised by a robust, compact build with durable and secure components.  For users, it’s familiar — working just like a traditional lock and key. All eCLIQ cylinders are wireless and battery-free. Power is supplied by the battery in the key. Thus, doors with CLIQ® cylinders can always unlock without their own power supply.  eCLIQ Connect key  Another major factor in GWW’s choice was that authorisations can be set and changed flexibly in the CLIQ Web Manager, accessible from anywhere with an internet connection. Lost keys can be deactivated immediately. Time and room restrictions can also be defined, to grant cleaning staff access at specific times, for example.  GWW issues different eCLIQ keys depending on user requirements. For example, the eCLIQ Connect key can receive new access authorisations remotely and at short notice: the keyholder simply updates their own key by making a Bluetooth connection between it and their Connect mobile app. Residential housing management Greater efficiency helps multi-residence providers to improve their service and boost resident satisfaction In many multi-residential and ‘multi-family’ housing developments across Europe, digital management is already streamlining daily operations. Greater efficiency helps multi-residence providers to improve their service and boost resident satisfaction.  Digital access becomes a seamless experience for the resident and a reputation enhancer for the housing provider. It delivers both parties a concrete ROI. Digital access system With a digital system, managing service providers is also simpler. Each one can carry access credentials that fit their precise time-period and location requirements.  For example, cleaners may be admitted five mornings a week. Their programmable credentials only unlock site doors during this window. Permissions automatically expire after an agreed period, saving building managers time and hassle.

The Swiss Federal Railways (SBB) is the largest rail and transport company in Switzerland with 1.2 million passengers and 180,000 tonnes of freight transported every day. SBB is a pioneering rail system in Europe due to its quality of service, safety, and reliability. It operates passenger, cargo, and freight services, with large real estate holdings across Switzerland that it needs to keep secure and protect from crime, anti-social behaviour, and trespassing.  High-performance cameras SBB video team needed to replace an existing video surveillance system across its rail network The SBB video team needed to replace an existing video surveillance system across its rail network. Hanwha Vision cameras were chosen due to their high performance, intelligent analytics, and attractive pricing.  Hanwha Vision cameras from its X and P series, including a vandal-resistant network dome camera, plus PTZ cameras and network boxes, have been installed and used continuously since 2021. Video analytics for greater awareness The cameras have a wide range of beneficial functions and analytics such as audio detection, automatic lens distortion correction and WDR (Wide Dynamic Range). If an event occurs, the dome cameras can switch to PTZ cameras. The cameras also feature tamper detection, fog detection and day and night functions. Cost optimisation in the project and in operation SBB is using dome and multi-directional cameras from the X and P series SBB is increasingly using dome and multi-directional cameras from the X and P series with the option of remote lens alignment. These help to optimise costs in the project and during operation, as the alignment and the lens can be adjusted and corrected remotely at any time, eliminating the need for on-site adjustment. Securing perimeters With intelligent video analytics, such as loitering detection and virtual line-crossing and area detection, carried out on the device, the cameras deliver accurate motion detection, allowing operators to quickly understand if there is unauthorised entry to any restricted areas. The integrated AI supports the differentiation between people and different vehicles, increasing the accuracy of the analysis and minimising false alarms. "We are very satisfied with the performance of the Hanwha Vision cameras. They help us to secure our stations and buildings, optimise processes in rail operations, improve public safety and ensure that our trains run on time,” said Chei Seung-Kyoo, responsible for Technology Video at SBB.

Technology can be a powerful tool, but it can also be misused. Ethical principles help ensure that technology is used in a way that minimises risks and avoids causing harm to people or society. Issues could include factors such as data privacy and algorithmic bias of certain technologies. As the security industry embraces advanced and evolving technologies, we asked this week’s Expert Panel Roundtable: What are the biggest ethical considerations of using emerging technologies in physical security? 

As the new year dawns, it's a good time for the security industry to look ahead to 2024. We asked this week's Expert Panel Roundtable: What will be the biggest surprise for security in the year ahead? 

Machine learning (ML) is a field within Artificial Intelligence (AI) and one of the more common buzzwords in the physical security market. ML focuses on building computer systems that can learn and improve on their own, without being explicitly programmed for every scenario. Machine learning is poised to revolutionise physical security by offering a more proactive, data-driven approach to securing people and assets. We asked this week’s Expert Panel Roundtable: What is Machine Learning (ML) and how can it benefit physical security?