Mergers & Acquisitions
What to do if a disaster suddenly strikes? Whether it is flooding, a major fire or a power cut - every second counts in an emergency. Essen was one of the first cities in Germany to prepare for such scenarios with a disaster protection plan. Trade visitors to Security Essen will find out what these plans and measures look like on 20 September 2024, when the organisers will present their concept live at the security fair. “With this, we provide a unique insight into the strategies and tech...
Zimperium, the global pioneer in mobile security, is proud to announce that it’s collaborating with Okta, the independent identity provider to deliver a significant advancement in identity threat protection for mobile devices. By integrating Zimperium Mobile Threat Defence (MTD) with Okta Identity Threat Protection with Okta AI, the companies are setting a new standard in continuous risk monitoring and enabling automated threat response, providing organisations with unparalleled mobile se...
Capital.com, the high-growth retail trading platform, and global fintech group has announced the launch of its public bug bounty programme hosted on the crowdsourced security platform, Intigriti. This initiative highlights the company’s proactive approach to cybersecurity and commitment to maintaining the highest standards of cybersecurity and the safety of its users' assets and data. Bug bounty programme The bug bounty programme invites security researchers and ethical hackers fr...
Convergint, a global pioneer in systems integration, announced the expansion of its Middle East & Africa (MEA) operations into Saudi Arabia. Security, IT infrastructure, and AV The company will offer customers a comprehensive suite of advanced solutions in security, IT infrastructure, and audio-visual systems. With the largest technical workforce in the market, including 10,000 colleagues across 220 global offices, Convergint leads the industry in developing seamless, next-generatio...
Connect ONE® from Connected Technologies LLC, in partnership with Cansec Systems Ltd., Mississauga, Can., has added a direct cloud integration with MAP access controllers. Cansec’s signature Modular Access Panels or MAP, are self-contained access controller boards that handle from one to eight doors and as many as 100,000 users. Multiple controllers can also be installed to handle access systems of any size. “We are pleased that Connected Technologies has integrated the MAP...
Over the last several years, cyber security, a crucial component in any servicer's operation, has taken on an increasingly visible role due to numerous high-profile data breaches impacting various industries. According to the cyber security research firm Check Point Research, the average number of cyber attacks per organisation per week rose 38% in 2022 from 2021, and increased by 28% in the six-month period ending March 31, 2024. The average number of weekly events has also grown year ov...
News
DNAKE, a major international smart intercom manufacturer with 19 years of experience, starts its market launch in Germany through a co-operation with Telecom Behnke as a new distribution partner. Telecom Behnke has been established in the German market for 40 years and is known for its high-quality, industry-standard intercom stations. Telecom Behnke enjoys a strong market position in Germany with a sales focus on the B2B sector. The partnership with DNAKE brings mutual benefits as DNAKE products cover the consumer and private application area. This co-operation makes it possible to reach a broader target group and to expand Telecom Behnke's existing portfolio in a meaningful way. DNAKE intercom systems DNAKE also offers plug & play 2-wire video intercom solutions that enable a simple installation DNAKE intercom systems are specially designed for private- and apartment houses. The systems are based on the Android and Linux operating systems and offer simple control and monitoring of entrances. With their elegant and modern design, they fit seamlessly into the entrance area of private homes and commercial buildings. In addition to the IP intercom, DNAKE also offers plug & play 2-wire video intercom solutions that enable a simple installation and long transmission distances. These solutions are ideal for retrofitting old infrastructures and offer modern features, such as camera monitoring and control via the DNAKE Smart Life app. Distribution of DNAKE products Another highlight in the DNAKE range is the wireless video doorbell, which has a transmission range of up to 400 metres and can be battery-operated. These doorbells can be used flexibly and are particularly user-friendly. Thanks to its high production capacity, DNAKE can offer high-quality products at competitive prices. Telecom Behnke, with its well-developed distribution network and extensive experience in the German market, is the ideal partner for the distribution of DNAKE products. Together, the companies offer a comprehensive range of products for industrial and private applications that leave nothing to be desired. Visit DNAKE at the Security Essen trade fair in Hall 6, stand 6E19, and see the new products.
Robotic Assistance Devices, Inc. (RAD), a subsidiary of Artificial Intelligence Technology Solutions, Inc., announced a significant milestone in its mission to revolutionise the security industry. The company projects that its autonomous AI-powered security solutions will deliver an estimated $10 million in human guarding cost savings to its clients in August 2024 alone which clients would otherwise be subject to without the benefit of RAD’s solutions. This achievement underscores RAD’s commitment to providing innovative, cost-effective security solutions that not only enhance safety but also offer substantial financial benefits to its corporate clients. As of now, RAD units are successfully deployed in 34 states, including the District of Columbia, and are actively operating in 105 cities. These deployments have demonstrated the capability to deliver $10 million in guarding cost savings within just a single month. Based on its data collection, RAD estimates that these deployed devices have deterred thousands of potentially criminal or dangerous incidents from occurring, further showcasing the tangible impact of its autonomous security solutions. Proactive approach to safety RAD devices go far beyond traditional security cameras, they represent a proactive approach to safety RAD’s significant success lies in areas where its devices effectively replace the standard security guard duties of Deter, Observe, and Respond (DOR). While DOR covers the core responsibilities of most guards, there is a widespread misconception among the public that guards are trained and expected to intervene in physical altercations, perform life-saving actions such as CPR, and carry out higher-level security functions similar to law enforcement. However, in reality, there is often a gap between public perception and the actual scope of authority and training that security guards possess. RAD devices go far beyond traditional security cameras, they represent a proactive approach to safety, automating routine surveillance tasks while empowering organisations to focus on more critical security needs RAD’s innovative solutions Moreover, RAD’s innovative solutions are designed to reduce reliance on traditional security guarding, but they are not intended to replace the human workforce entirely. Instead, RAD offers companies the opportunity to repurpose their most experienced security personnel into roles that are more strategic and better suited for human judgement and interaction. By automating routine surveillance tasks, RAD empowers organisations to allocate their skilled guards to positions where they can leverage their unique abilities, such as managing complex security scenarios, enhancing customer service, and improving overall safety strategy. This approach not only preserves valuable jobs but also enhances the efficiency and effectiveness of security operations. Traditional security methods RAD has strategically refined its marketing and messaging to capture this expansive opportunity better “Saving our clients an estimated $10 million in just one month is just the beginning”, stated Steve Reinharz, CEO/CTO of AITX and RAD. “As we continue to scale, the impact of our technology will only grow, transforming how businesses approach security. We’re looking ahead with a clear mission to extend these benefits to every city and industry that seeks to enhance safety while controlling costs.” Recognising the vast potential to revolutionise the security industry, RAD has strategically refined its marketing and messaging to better capture this expansive opportunity. The introduction of the “Deter, Observe, Report — Better” badge is a cornerstone of this refined approach, encapsulating RAD’s commitment to not only matching but surpassing traditional security methods. Introduction of AIR™ By aligning its advanced autonomous solutions with the well-known guard duties of Deter, Observe, and Report, RAD communicates a clear and compelling message: its technology offers a superior alternative. This refreshed strategy highlights how RAD enhances each aspect of DOR, providing clients with more effective deterrence, non-biased autonomous responses, and more accurate reporting, thereby positioning RAD as the pioneering choice for businesses looking to modernise their security operations. Building on the success of its refined marketing and messaging, RAD is set to elevate its capabilities even further with the introduction of Autonomous Intelligent Response (AIR™). This cutting-edge technology is expected to supercharge RAD’s ability to execute traditional Deter, Observe, and Report duties with unprecedented precision and efficiency. Integration of ROSA™ and RIO™ As AIR integrates into these platforms, RAD is poised to redefine the standard for security solutions AIR is first set to debut in RADCam™, with details coming in September, followed by its integration into ROSA™ and RIO™ in October, and AVA™ in November. This phased rollout of AIR across RAD’s suite of devices will significantly enhance the automation of security tasks, allowing for even quicker and more accurate responses to potential threats. As AIR integrates into these platforms, RAD is poised to redefine the standard for security solutions, offering clients an even more powerful tool to safeguard their operations and assets. Mark Folmer, CPP, PSP, FSyI, President of RAD added, “This $10 million in savings is a clear indicator of how RAD’s technology is transforming the security landscape. As we roll out AIR across our devices, we’re not just automating tasks, we’re redefining the very nature of security operations. The future of security is here, and RAD is pioneering the way.” Security guarding and monitoring model AITX, through its subsidiary, Robotic Assistance Devices, Inc. (RAD), is redefining the $25 billion (US) security and guarding services industry through its broad lineup of innovative, AI-driven Solutions-as-a-Service business model. RAD solutions are specifically designed to provide cost savings to businesses of between 35% and 80% when compared to the industry’s existing and costly manned security guarding and monitoring model. RAD delivers these tremendous cost savings via a suite of stationary and mobile robotic solutions that complement, and at times, directly replace the need for human personnel in environments better suited for machines. All RAD technologies, AI-based analytics and software platforms are developed in-house. RAD has a prospective sales pipeline of over 35 Fortune 500 companies and numerous other client opportunities. RAD expects to continue to attract new business as it converts its existing sales opportunities into deployed clients generating a recurring revenue stream. Each Fortune 500 client has the potential of making numerous reorders over time.
SailPoint Technologies, Inc., a pioneer in unified identity security for enterprises, announced the appointment of Gary Nafus to the Company’s newly formed Chief Sales Officer role and the promotion of Matt Mills to President. This expansion in SailPoint’s leadership team will allow the Company to further execute against the demand for its enterprise-grade identity security solutions. “Matt has played a significant leadership role in SailPoint’s market strategy and operations, facilitating our ability to deliver on our vision,” said Mark McClain, CEO and Founder, SailPoint. “As President, his broad impact will continue as he focuses on driving ongoing operational success for the Company.” As Chief Sales Officer, Gary will oversee SailPoint’s go-to-market field operations globally, bringing significant revenue leadership experience from his prior roles at enterprise brands including Microsoft, Salesforce, and Oracle. He will lead the regional sales, digital sales, and global alliances teams. Leadership team “Gary brings extensive experience pioneering go-to-market strategy and execution for some of the world’s most respected enterprise brands,” said Matt Mills, President, SailPoint. “We have a significant opportunity in front of us, as CIOs and CISOs worldwide increasingly recognise how essential it is to build their enterprise security program from a foundation centred on identity first. I am thrilled to have Gary join our leadership team to help us solidify our stance as a go-to identity security partner for enterprise brands worldwide.” “SailPoint is an incredible company that understands and is equipped to address the identity security challenges that many of the most complex and sophisticated enterprise brands face today,” said Gary Nafus. “I believe there is significant potential in this market, and I look forward to working with Matt, Mark and the rest of the SailPoint team to execute on the opportunity ahead of us.”
CovertSwarm, a global ethical hacker, red team, and cybersecurity solution provider, launched its Academy Program last September and is welcoming its second intake at the same time this year. The first iteration of the Academy Program proved to be a huge success, with all three academy members kick-starting successful ethical hacking careers at CovertSwarm. The program aims to make careers in cybersecurity more accessible, providing a clear pathway for individuals from any background to receive specialised training in core areas of cybersecurity, equipping participants with the technical skills and mindset needed to become ethical hackers. Ethical hacking course What do students say about the ethical hacking course from CovertSwarm’s Academy Program? Joao - one of the first three academy members - gained the skills to perform a variety of different attacks Joao - one of the first three academy members - gained the skills to perform a variety of different attacks, including reconnaissance, web application and perimeter attacks, vishing, and successfully socially engineered his way into one of CovertSwarm’s clients’ offices. Reflecting on his six months of the program, Joao said: “It has been a great experience having the time and resources to enhance my skills, along with the opportunity to learn from professionals who guide me in my new cybersecurity career.” John, another academy member, found his passion for hardware hacking, already helping to plan, code and build as part of the Academy’s DEFCON badge project. Jack Smith, a CovertSwarm Hive Leader and owner of the Academy Program, said: “Since joining the Swarm, John’s natural attention to detail has helped hone his OSINT skills, and his background in learning web application hacking has given him a strong platform to start his career." Detailed training platforms John had the following to say about his experience on the program so far: “The CovertSwarm Academy has been an amazing opportunity for me so far. It is refreshing to work in an environment where we are provided with the resources to learn about the cyber security world through detailed training platforms, whilst also being able to collaborate with and learn from the swarm in real-world cases." "We are also able to work around our own schedule which is a massive help if you have any appointments that can’t be at the weekend — you don’t need to take time off to go to them.” This year’s intake see’s another six recruits joining the academy and hive member, Iain Jackson, promoted to Academy Hive Leader, offering closer support to the members and allowing the academy to scale up. Careers in cybersecurity Jack Smith said: “We are thrilled with the success of our Academy Program and the incredible achievements of our first intake. Seeing our members, like Joao and John, develop their skills and kick-start their careers in ethical hacking has been immensely rewarding. Their success has paved the way for us to welcome a second intake and expand our support by promoting Iain Jackson into the newly created Academy Hive Leader role.” “We are excited to continue empowering individuals to begin their careers in cybersecurity, making a real impact on their lives and significantly contributing to the fight against fraud."
Verkada, a pioneer in cloud-managed enterprise building security and management, announced a new way for organisations to transition to the cloud with its Command Connector, which enables third-party cameras to connect to Verkada’s Command platform. It also announced a range of new additions to its platform, including a next-generation door reader. "As we continue to expand our footprint we want to provide customers with a seamless transition to our cloud platform,” said Brandon Davito, Senior Vice President of Product and Operations at Verkada. “The new products and features we’re introducing today underscore our commitment to innovating on behalf of our now 25,000 customers globally.” Verkada’s Command platform Command Connector is a new hardware device that provides an on-ramp for third-party cameras to Verkada’s cloud-based Command platform. For customers with large legacy systems, Command Connector offers a migration plan as they transition to Verkada’s Command platform. Command Connector delivers the same easy-to-use Verkada Command interface as well as basic People and Vehicle Analytics, remote management, and powerful enterprise user administration. Next-generation door reader Verkada’s new AD34 door reader builds on Verkada’s commitment to providing secure and convenient access control systems, with improved scan performance, OSDP v2 security, and Intent Unlock, a powerful new Bluetooth unlock experience. Verkada customers can access new software features and functionalities on August 15, 2024. Hardware availability varies by device.
Integrated Access Control and Security manufacturer TDSi is pleased to announce that Samuel Annear has joined the company’s Software Development Team, based in Poole in Dorset, for a twelve-month placement as part of his Computing Studies Course at Bournemouth University. TDSi has proudly supported university placements and apprenticeships for many years, highlighting its commitment to fostering and supporting talent in the next generation of security professionals. Software development Tina Baker, Software Project Manager at TDSi, commented, "We are delighted to welcome Samuel to the TDSi team as our new placement student. While we design and manufacture physical access control and integrated security solutions, Software Development plays a key role in this." Tina Baker adds, "Samuel will experience the demands and rewards of working in a commercial business environment along with technical development, while our whole team will benefit from his fresh perspective and new ideas." Programming skills Samuel Annear commented, "I was interested in the opportunity to improve my programming skills by working in a team of experienced programmers. The idea of working on a large piece of software was also interesting to me, learning how everything links together." He adds, "My experience as a developer comes from the multiple projects I have worked on at university, the events the university holds, and the extracurricular hackathons that get hosted." New responsibilities Samuel’s role at TDSi will be assisting the team with the ongoing development of its GARDiS software Samuel Annear continues, "I also have experience working in a team from being a bartender and team leader and working at TDSi will help to expand this side of my experience as well." A key part of Samuel’s role at TDSi will be assisting the team with the ongoing development of its GARDiS software, working on new features, and ensuring it continues to offer full reliability and functionality to its customers. Samuel's comment Samuel Annear further stated, "I believe TDSi and its products are successful because there is great communication between the team and everyone is willing to help each other. This means that a high standard of work can be maintained, resulting in a successful company and workspace." Working with Bournemouth University has proven to be highly fruitful for TDSi and the students, with several having permanently joined the team following graduation. Welcoming and supporting talent Tina Baker continues, "We maintain a very active relationship with the university and passionately believe that supporting upcoming talent is vital not only for our business and the security sector but also for the wider UK economy." She adds, "I can testify to this from first-hand experience – I was a Bournemouth University student and now head up our software R&D team! There are huge opportunities for talented young professionals to gain their skills and training through placements and ultimately to make a big impression on the security industry."
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Expert commentary
Security manufacturers throw around the term “scalable” a lot these days, but few dive into what scalable really means for modern organisations and their security programs. Achieving true scalability, or as I like to refer to as “expandable with a purpose,” takes planning and coordination from security pioneers alongside the broader organisation. Implementing a flexible strategy is critically important in the age of advancing analytics and intelligence-driven technology. So what exactly do we mean by “scalable”? "Scalable" refers to the capability of a system, process, or technology to handle growth or increased demand without compromising performance, efficiency, or quality. To put it simply, scalability refers to the ability of a solution to expand or adapt to accommodate larger workloads, higher volumes of data, or increased complexity without requiring significant changes to its underlying architecture or design. It’s not enough to create a “fix it and forget it” security program. Not only do the needs of the organisations shift, but growth (or even shrink) is inevitable. How to Approach Growth Pioneers must be prepared to adapt their strategies and approaches to manage security risks For many security pioneers, growth has a trickle-down effect. Expansion through mergers and acquisitions or organic growth, in addition to decreases in facility or employee count, directly impacts the security program. Whether it’s an increase or decrease in size, workload, or scope, these pioneers must be prepared to adapt their strategies and approaches to efficiently manage security risks while maintaining operational efficiency. Here are some ways security pioneers can approach growth: Assess the here and now: Begin by looking at the current state of your security program, including the resources, capabilities, processes, and technology infrastructure. Understanding existing strengths, weaknesses, and areas for improvement can help inform planning for the future. Align with the business: This might be one of the most important considerations to make, but ensuring security pioneers understand the organisation’s growth objectives, priorities, and risk tolerance levels is critical to the success of a security program. The most successful security pioneers will be able to align security strategies with business goals to ensure security investments and planning are enabling the company’s growth initiatives. Invest in scalable solutions: Invest in solutions that offer flexibility and can adapt to the changing needs of the organisation. Closed systems that can’t integrate fully with new technologies will severely limit the security team’s ability to seamlessly manage the security portfolio. Optimize processes: Reviewing security processes and workflows – or investing in a platform that can streamline this for you – can improve efficiency and effectiveness for your security team. Identifying opportunities for automation and standardisation can allow for scaling as business needs change. Collaborate across departments: Preparing for growth initiatives requires extensive communication across departments, including leadership teams, human resources, legal, IT, facilities, and many other stakeholders ensure that security priorities, challenges, and requirements are effectively communicated and integrated. Adopting these approaches helps put security teams in the driver’s seat, effectively managing periods of growth and change without compromising the safety and security of the organisation. Technology considerations As security pioneers navigate investments in new technologies that achieve some of the approaches listed above, such as aligning strategy with business goals, optimising processes, and cross-departmental collaboration, there are several considerations to make. Looking at how technology can support (or even hinder) future growth. For example, when making a buying decision around access control systems, security pioneers must consider the number of users, number of credentials, server requirements, facilities, hardware end points, and software features. As these items are being addressed in an RFP or in conversations with a vendor, security pioneers must ask themselves, “Is there a scenario where my program will outgrow the system’s capabilities in any of these areas?” If so, the answer might be to select a different solution. Security pioneers must consider interoperability. We talk a little about this above, but the importance here cannot be overstated: integration is key. The ability to leverage multiple point solutions, such as access control systems and video surveillance cameras – regardless of manufacturer – provides growing companies with the ability to scale quickly and more efficiently than ever before. Centralising the ability to pull these solutions into a single security operations management platform allows security pioneers a better view of their security programs in a current – and even future – state. Cloud-based solutions can provide the ultimate scalability factor, providing flexibility and accessibility advantages compared to traditional on-premise systems. Cloud-based, or Software-as-a-Service (SaaS) platforms, can easily scale up or down based on changing needs, accommodate distributed environments, and provide remote access and management capabilities, making them well-suited for scalable physical security deployments. Data-driven insights and analytics can drive decision-making beyond security, making technology investments that provide these critical. Automated workflows, event-triggered alerts, and AI-driven analytics can streamline security processes, improve threat detection capabilities, and reduce manual intervention, enabling security teams to manage larger environments more efficiently. Centralised management of technology investments can create cohesion for security teams. Centralised management and monitoring of physical security systems across multiple locations or facilities enables personnel to efficiently oversee and control security operations, access controls, and incident response activities. Being able to manage security in a single platform provides security pioneers with the ability to assess staffing levels, streamline training, allocate resources effectively, and scale to additional sites and/or solutions as needed. Tasked with building a security program that can adapt to the changing needs of the organisation, security pioneers must consider a number of factors when setting strategy. First and foremost, taking a close look at the existing program to identify strengths and weaknesses, then truly assessing the technology and processes in place, is the best way to move forward and future-proof the organisation.
In the realm of physical security, the distinction between being perceived as a security vendor and a security partner holds great importance. While both may seem interchangeable at first glance, how an organisation is viewed by its clients can have a huge impact on the success of its security programmes. At the heart of this differentiation is the concept of relationships and how they shape the dynamics between providers and their clients. Time, care, and diligence For security vendors such as systems integrators, security dealers, monitored services providers or manufacturers that sell directly to the end user elevating from supplier to partner requires a greater investment of time, care, and diligence. However, the eventual payoff can be incalculably advantageous to the organisation. Not only does this approach better serve the client but it also cultivates longer-term business and is more likely to generate referrals. Clients will change vendors often but stick with partners for the long haul. Simple installation and/or service Security end-users should look to their security products and service providers to partner with them Security end-users should look to their security products and service providers to partner with them, be vested in their success, and be part of the solution. They should seek out and expect more than a simple installation and/or service in the absence of any real, tangible, and value-added relationship with stakeholders. That means looking deeper than the similar cameras or equipment most vendors provide. Doing so brings benefits from the partnership in solving problems and creating strategies for mitigation. Vendors have short shelf lives A security vendor is typically seen as a transactional company that offers products or services to address specific security needs or challenges. When an organisation engages with a vendor, the focus is primarily on the exchange of goods and/or services for a fee. The relationship tends to be more transactional, with limited interaction beyond the scope of the security solution being provided. Tools, technologies, or service offerings The relationship between a security vendor and a client is often short with a one-time purchase Security vendors often play a crucial role in the security industry by offering specialised tools, technologies, or services that can help organisations improve their defences against threats. Examples would be video surveillance, access control, intrusion detection, or fire/life-safety systems, as well as the monitoring of any of them from a central monitoring station or security operations command centre. The thing about it is, however, that the relationship between a security vendor and a client is often short with a one-time purchase and limited ongoing engagement or consultation. Partners prove their value On the other hand, a security partner is viewed as a member of the team that works closely with an organisation to address its security challenges. Unlike a vendor, a security partner is invested in the long-term success of their clients and is committed to building a strong relationship based on expertise, trust, and transparency. Creating custom solutions Security partners go beyond offering products or services by engaging with companies and organisations Security partners go beyond offering products or services by engaging with companies and organisations to understand their unique security needs, goals, and challenges. They work concurrently with organisations to develop customised security solutions, provide support and guidance, and adapt to ever-changing threats and risks. When this kind of scenario is developed, the potentially distracting and detracting focus on monetary cost moves to the back burner because the value and return on investment (ROI) are so thoroughly compelling. Relationships bring real benefits The core of the difference between being perceived as a security vendor and a security partner hinges on the crucial role of relationships. While vendors focus on transactions and sales, partners prioritise collaboration and a sense of being in it together. Building strong relationships based on trust, communication, and shared goals is essential for forging a successful security partnership. Personalised approach Security partners navigate complex security challenges, drive innovation, and deliver incredible value over the long term Security partners are not just providers of security solutions; they are trusted advisors who are invested in the success and well-being of their clients. They can be reached easily when needed and emphasise a personalised approach with custom-tailored solutions. By building strong relationships based on respect and understanding, security partners navigate complex security challenges, drive innovation, and deliver incredible value over the long term. Operational opportunities Businesses and facilities often encounter or face very specific security needs that can only truly be solved in concert with a vendor that essentially acts like an extension of the end-user organisation. Furthermore, when communicating and collaborating on that level, additional security/safety and sometimes even operational opportunities for improvement come to light. This amplifies the value for both the end customer and their security vendor. Talk about a win-win! Prosper with partner power While vendors offer products or services, partners offer teamwork, expertise, and a shared commitment At the end of the day, the difference between being a security vendor and a security partner is not merely a matter of semantics. It is about the fundamental difference in approach and mindset toward physical (electronic and networked) security. While vendors offer products or services, partners offer teamwork, expertise, and a shared commitment to reducing losses and crime. Quality of relationships Ultimately, it is the quality of relationships that separates providers in the security space and determines the success of security initiatives in the current rapidly changing security landscape. This unification of intent, practice, and purpose enables practitioners and the public alike to harness the full power of pioneering-edge technologies that support the security industry’s core mission of protecting people and property. Security partners are not just providers of security solutions; they are trusted advisors who are invested in the success and well-being of their clients.
Amidst the challenges of a prevailing economic downturn, the retail sector finds itself grappling with an unparalleled rise in incidents of shoplifting, theft, and burglaries. The disconcerting scenes witnessed on London’s Oxford Street in August 2023, where crowds gathered, looting as many stores as possible, sent shockwaves across the nation’s retailers. This alarming surge in retail crime has put retailers on high alert, as they contend with a rising tide of security concerns. Shoplifting concerns Recent data from the Union of Shop Distributive and Allied Workers (USDAW), has raised alarming concerns: shoplifting rates have surged by an unprecedented 24%. In the first half of 2023 alone, there were approximately 8 million reported shoplifting incidents. With the ongoing burden of the cost of living crisis and the approaching festive season, it is expected that these figures will keep surging. Implementing robust security measures Theft and prevention strategies cost retailers approximately £2 billion in 2021/2022 While more help from the Government to support retail workers and the businesses shoplifters target is certainly needed, the implementation of robust security measures will significantly contribute to deterring these crimes from occurring in the first place. British retailers spend millions on tools to deter and catch shoplifters inside stores, from CCTV and security guards to electronic tagging and alarms. The Grocer reported that theft and prevention strategies cost retailers approximately £2 billion in 2021/2022. Despite these initial costs, other threats are at play beyond the shop floor. Break-ins by criminal gangs For many large town centre stores and supermarkets, and units in retail parks, the rear doors and delivery areas are commonly targeted by criminal gangs. It’s not uncommon for thefts to occur from pallets or cages that have been unloaded from lorries and sit waiting to be moved into the building. After-hours break-ins are a risk for all store owners too, particularly over the festive season when a lot of high-value stock has been delivered to shops and supermarkets. Addressing anti-social behaviour The additional fencing was deemed an essential measure to safeguard the community Anti-social behaviour also poses a challenge for retailers. In 2022, an Aldi based in Derby invested in security fencing to protect staff and deter loitering groups. The additional fencing was deemed an essential measure to safeguard the community, as dangerous items were frequently found outside the store, including weapons and hypodermic needles. So how do physical security solutions such as fencing and gates help better protect retail establishments such as supermarkets and edge-of-town retail park shops? Fencing and gates: a critical component of retail security 1. Risk assessment and target hardening A thorough risk assessment will identify potential weak spots that require protection. ‘Target hardening’ involves implementing physical security measures that become more robust as they approach the target. This helps deter intruders while ensuring ease of access for customers and staff. 2. Effective perimeter security Opt for difficult-to-climb security fencing that provides a robust obstacle against thieves, vandals, and intruders Selecting fencing solutions according to the potential threats, site characteristics, and topography is crucial. It is important to specify fencing that strikes a balance and maintains a welcoming appearance while safeguarding external areas of the store or warehouse from potential harm and unauthorised access. Solid fencing which provides concealment can help to conceal expensive goods and remove them as a target for opportunistic theft. Opt for difficult-to-climb security fencing that provides a robust obstacle against thieves, vandals, and intruders. I recommend selecting a sufficiently tall and robust fence such as an acoustic barrier. Its noise-reducing properties are often beneficial for these types of sites too. 3. Controlling vehicular speeds and access To enhance security, consider controlling vehicular speeds and access. One effective approach is the installation of bollards at the ends of traditional high streets. This practice is already commonplace as a means of safeguarding against hostile vehicle attacks, but it can also play a pivotal role in preventing quick getaways of vehicles involved in potential heists. Additionally, employing road blockers and sliding gates at the rear entrances of delivery areas would serve to fortify security further. These measures can help in delaying vehicles, allowing for necessary checks to be conducted. 4. Balancing security with aesthetics The presence of high-security fencing can also make a site more of a target for vandals and burglars Another challenge is avoiding creating an imposing presence, especially important for areas situated near residential communities. The presence of high-security fencing can also make a site more of a target for vandals and burglars. To minimise this risk consider specifying timber fencing and traffic barriers to secure car parks, providing both security and a welcoming atmosphere for shoppers. Taking an integrated approach Combine secure perimeter fencing with effective lighting in places with shaded areas and at doors, gates, and shop windows, alongside Perimeter Intrusion Detection Systems (PIDS), and strategically placed CCTV. These measures will hinder unauthorised entry and escape, increasing the likelihood of detection and apprehension. Prioritising employee wellbeing Installing robust security fencing, complemented by CCTV, good lighting, and guarding, creates a safe environment Installing robust security fencing, complemented by CCTV, good lighting, and guarding, creates a safe environment for employees. This not only safeguards their well-being but also provides peace of mind that they are protected effectively in the case of a burglary or crime. When selecting security products for retail sites, it is advisable to opt for items that have undergone rigorous testing and carry relevant certifications for their security level. Each component should meet industry-specific standards for its intended purpose and originate from manufacturers accredited under ISO 9001:2015. This ensures a high standard of quality and reliability in safeguarding the premises. High-quality security fencing As the cost-of-living crisis continues, crime rates increase, and the festive season approaches, the time to act and implement on-site security is now. By investing in comprehensive security measures, retailers can protect their assets, employees, and customers, ensuring a safer and more secure shopping environment for all. High-quality security fencing is also a sound investment, that requires little or no maintenance once installed. The best fencing solutions are extremely weather-resistant, and won’t suffer from rust or corrosion. With all sectors preparing to ride the rapids of recession in the coming year, improving on-site security while selecting cost-effective measures, is one surefire way to protect your people, your property, and your profits from harm.
Security beat
ISC West 2024 mirrored a vibrant industry on the precipice of accelerated change. Factors such as the cloud, artificial intelligence (AI), edge computing, and biometrics are shaping the future of the security marketplace, and they were front-and-centre at the industry’s biggest U.S. show in Las Vegas. Foot traffic was steady and impressive, including more than 29,000 security industry professionals viewing 750 exhibitors. A torrent of eager attendees crowded the lobby on the first day and could not wait for the doors to open. When they were admitted, the wealth of technological innovation and business opportunity did not disappoint. Focus on cloud systems Cloud systems were high-profile at ISC West. Camera manufacturer Axis, for example, introduced their Axis Cloud Connect at a press conference. Meanwhile, Genetec officially launched their Security Centre SaaS platform, which aims at eliminating points of friction to enable integrators to easily embrace cloud systems from quoting and ordering to provisioning and installing. Camera manufacturer Axis, for example, introduced their Axis Cloud Connect at a press conference Cloud provider Eagle Eye Networks promoted their new “Eagle Eye 911 Camera Sharing” technology under which both non-Eagle Eye Cloud VMS customers (via Eagle Eye 911 Public Safety Camera Sharing) and Eagle Eye customers can opt to share their video feeds for use by 911 operators in case of emergency. If users opt-in, 911 operators can have access to live video as an emergency unfolds. Eagle Eye Networks provides the feature by integrating with RapidSOS call centre software. Camera locations are based on geolocation coordinates, and customers can choose if they want to participate and which cameras they want to share. Biometrics in the mainstream Biometrics were well represented at ISC West, including Alcatraz AI, which introduced an outdoor version of their biometric face recognition product. The Rock X works well despite harsh lighting. Alcatraz’s products do not have to be integrated, they communicate just like a card reader using OSDP or Wiegand protocol. “At the show, customers are excited about moving to a frictionless environment and getting rid of existing credentialing,” said Tina D’Agostin, CEO and co-founder of Alcatraz. “We are making access control frictionless, secure and private. The experience can be as passive as possible – people can just walk in.” Multiple types of authentication, and the ability to detect tailgating and stream video SAFR from Real Networks also featured biometric face recognition, emphasising feature sets, convenience, and price/performance. They offer multiple types of authentication, and the ability to detect tailgating and stream video. A new device is a small mullion mount that is “approaching the price of a card reader, factoring in the need to purchase cards,” said Brad Donaldson, Vice President and General Manager. SAFR focuses on convenience: You don’t have to take out your phone to pass through a door. Enrolment is easy by incorporating existing databases, and costs are lower than competitors, said Donaldson. The system analyses multiple points on the face, turns it into data and then encrypts it, providing a “unique signature for each person.” Credentials in Apple Wallet and Google Wallet AMAG Technology announced the compatibility of credentials with the Apple Wallet and Google Wallet. The company is also embracing a new strategic direction under President David Sullivan. They launched a new website in January, are developing dynamic resources and a partner page, and they now integrate with 120 tech partners. AMAG Technology Financial Services now enables their channel partners to offer leasing and financing options to customers. The big new booth at ISC West reflected an effort to “market different and look different,” according to the company. The big new booth at ISC West reflected an effort to “market different and look different" The new Symmetry Control Room, a command-and-control system, is a relaunch of an earlier AMAG product with enhanced features. Suitable for large enterprise customers, the software enables a big video wall to display all the various systems and incorporates all the data into a single “pane of glass.” Operators can “draw a lasso” around cameras they want to display on the video wall and can follow action across multiple camera feeds. Navigating megatrends A breakfast meeting for integrators, sponsored by Assa Abloy Opening Solutions, was built around the theme “Navigating Megatrends for Sustainable Growth." The megatrends are artificial intelligence, sustainability and cybersecurity. Related to cybersecurity, there are 350 common vulnerabilities and exposures (CVE) published per week, reflecting the continuing threat to cybersecurity. Physical security has a “data lake” of information from various physical security systems that can be an attractive target for cybersecurity breaches. Data sets can be exploited and/or poisoned. The security industry needs to apply “defence in depth” to the challenges of protecting data. “The threat landscape is always changing, and security technology is an iterative process,” said Antoinette King, i-PRO’s head of cyber convergence, one of the panellists. Natural language systems Natural language systems are a newer approach making an early appearance at ISC West Natural language systems are a newer approach making an early appearance at ISC West. Brivo, for example, has an early prototype of its “natural language search capabilities” that can answer questions such as “Who is in the office?” or “Where is Bob and what has he done?” Brivo also promoted its all-in-one door station device that combines a card reader and a camera (for facial authentication) and serves as a video intercom, thus eliminating the need for multiple devices at the door. Brivo is also emphasising tailgate prevention, facial authentication, and people counting using AI at the edge. Also promoting natural language systems was Verkada, which unveiled a beta version of its AI Search feature that embraces national language capabilities. With AI Search, users will soon be able to use natural language to search for people or items. For example, a search could be “person climbing over a fence” or “person making phone call” or “person wearing football jersey.” Verkada wants to be thoughtful with the rollout and make sure effective guardrails are implemented to prevent abuse and bias. The release should happen in the coming months. Multi-family applications Allegion is promoting the XE360 hardware lock platform in various formats, including cylindrical lock, mortise lock, deadbolt and exit trim. At the show, Allegion noted an enthusiasm for multi-family applications. “We have been surprised by the people who want to add electronics and to retrofit existing multi-family facilities to compete with newer facilities,” said Henry “Butch” Holland, Allegion’s Regional Director, Channel Sales East Region. Allegion works with 60 different physical access control software providers, including familiar players such as LenelS2 and Genetec Allegion also offers an “indicator” display on its locks, showing at a glance whether a door is locked or unlocked. The “indicator” might also display “occupied” or “vacant.” Allegion works with 60 different physical access control software providers, including familiar players such as LenelS2 and Genetec. Integrator M&A trends Everon looks for acquisitions in areas where they do not currently have support for national accounts A conversation with Everon at ISC West provided insights into the accelerating trend of mergers and acquisitions among the integrator community. Everon, formerly ADT Commercial, has done six acquisitions of local integrators since they changed their name last year. In targeting companies to acquire, they look for a good company with a good reputation, and they consider how the new company’s competencies complement their own. Some M&A strategy is geographic, as Everon looks for acquisitions in areas where they do not currently have support for national accounts. They also consider density, seeking to add new acquisitions in larger markets where they don’t currently have a big market share. “A lot of investment is coming into security because it is seen by investors as recession-proof,” said Michael Kennedy, VP, Mergers and Acquisitions, for Everon. Kennedy met with 95 businesses last year for possible acquisition, and the company only finalised a handful – reflecting that Everon is selective and careful that corporate cultures are aligned. “With an acquisition, the goal is to keep every customer and every employee,” said Kennedy. Voice of the customer ISC West provides an opportunity for manufacturers to listen to the “voice of the customer;” in person, no less. “We have every kind of problem come to the booth,” commented Heather Torrey, Honeywell’s General Manager, Commercial Security, Americas. “People are passionate, interested and very specific with their questions and comments,” she said. “We are driving a complete system, but we are flexible, helping our customers to meet their needs and not try to fit every foot into the same shoe. Sometimes meeting customer needs involves working with competitors," Torrey commented. “It truly comes back to listening to the customer, not just ‘this is what we have to offer,’” she adds. ISC West provides an opportunity for manufacturers to listen to the “voice of the customer;” in person, no less. Edge applications are everywhere at ISC West, and one company is promoting a new approach to expand functionality at the edge. Camera company i-PRO advocates the use of the “Docker” platform for app development, an option they offer on their cameras. Docker “containers” package deep-learning algorithms to make it easier to embed software into edge devices. Anyone can run Docker apps on i-PRO cameras that use the powerful Ambarella chip. A Docker “swarm” can combine multiple edge devices to work together and share resources. For example, the approach can increase computing power at the edge to increase the capabilities of instant analytics. It’s faster and provides better redundancies. A “distributed computing platform” ensures less latency than communicating analytics to a central server. Unification of capabilities Johnson Controls (JCI) also promotes the trend of combining multiple systems into a single pane of glass. Their “Open Blue” platform, with a security version unveiled at the show, integrates various security systems into one, combining data and monitoring device health. Basically, the system manages all resources holistically. JCI also notes a trend toward “unification of capabilities,” e.g., combining access control and video. “The scope of security is evolving from a focus on protection to a broader focus on operations,” commented Julie M. Brandt, JCI’s President, Building Solutions North America.
The sale of Carrier’s Global Access Solutions to Honeywell in December amounted to a dramatic finish to a big year in 2023 for mergers and acquisitions (M&A) in the physical security market. In the transaction between two industry giants, Honeywell sought to enhance and strengthen its building automation capabilities with the acquisition of Carrier’s Global Access Solutions business for $4.95 billion, in an all-cash transaction. Honeywell acquires Carrier Access business The acquisition, which includes both hardware and software solutions, will mean a new corporate owner for the LenelS2 brand, a pioneering business for over 25 years in commercial and enterprise access solutions, including well-known offerings Onguard and Netbox. In addition, the acquisition covers the Onity brand of electronic locks, including hospitality access, mobile credentials, and self-storage access; and the Supra brand of cloud-based electronic real estate lockboxes. ADT sells commercial business, which rebrands as Everon ADT Inc. announced the sale of its commercial security, fire, and life safety business unit to GTCR ADT Inc., another industry giant and a trusted brand in smart home and small business security, announced the sale of its commercial security, fire, and life safety business unit to GTCR, a private equity firm, for a purchase price of $1.6 billion. ADT Commercial, a security integrator and premier provider of commercial security, fire, and life safety in the United States, announced that it will move forward as a standalone organisation and rebrand as Everon. Bosch to sell building technologies products Bosch Building Technologies announced in 2023 that it is realigning its Building Technologies division to focus solely on its regional integrator business, with solutions and services for building security, energy efficiency, and building automation. Therefore, Bosch plans to sell most of the Building Technologies division’s product business. At year-end, Bosch was seeking a buyer who would take on all three business units with their associates and locations. This includes the Video, Access and Intrusion, and Communication business units, and affects some 4,300 associates at more than 90 locations worldwide. Building its integrator business earlier in 2023, Bosch announced the acquisition of Paladin Technologies, Inc., headquartered in Vancouver, Canada, a provider of security and life safety solutions and system integration services in North America. Motorola acquires IPVideo, creator of HALO Sensor In another deal emerging late in 2023, Motorola Solutions acquired IPVideo Corp., Bay Shore, N.Y., the creator of the HALO Smart Sensor, an all-in-one intelligent sensor that detects real-time health and safety threats. The powerful capabilities of the HALO sensor extend Motorola’s end-to-end physical security offering by integrating a non-video threat detection product into the safety and security ecosystem. IDIS acquires Costar Technologies Costar has a sales channel of over 100 distributors and 1,000 systems integrators across the U.S. Korean video manufacturer IDIS and U.S. company Costar Video Systems had enjoyed a long-term existing ODM (original design manufacturer) relationship, and approximately 60% of Costar Video products were already made by IDIS. Therefore, it made sense when IDIS Co., Ltd. and Costar Technologies Inc. announced an agreement and plan to merge, with IDIS acquiring Costar. Leveraging Costar's established distribution networks and sales channels in the U.S. gives a significant boost to IDIS' growth strategy, which is founded on building long-term relationships with systems integrators. Costar has a sales channel of over 100 distributors and 1,000 systems integrators across the U.S. that will benefit from IDIS’ NDAA-compliant and 100% Korean-made technology. SECOM invests in Brivo and Eagle Eye Eagle Eye Networks, a cloud video surveillance company, and Brivo, a provider of cloud-based access control and smart space technologies, announced one of the largest investments to date in cloud physical security in 2023. SECOM CO., LTD, based in Japan and one of the largest security integration companies in the world, has made a primary equity investment of $192 million in the two companies, $100 million in Eagle Eye Networks, and $92 million in Brivo. $100M primary equity investment Brivo will also use the additional investment to continue expanding in Europe, Latin America, and Asia Pacific Eagle Eye Networks, a global pioneer in cloud video surveillance, announced it will use the $100M primary equity investment to expand its suite of AI-powered products, fund geographic expansion, and enhance its enterprise features. Brivo will use the investment to grow sales and marketing, accelerate product development scale support and operational functions, and evaluate strategic acquisitions. Brivo will also use the additional investment to continue expanding in Europe, Latin America, and Asia Pacific, and enhance the smart spaces and AI functionality in the Brivo Access Platform. ACRE buys PremiSys Portfolio ACRE, a security company built on acquisitions, is continuing to broaden its portfolio and serve the expanding needs of its customer base. In 2023, ACRE acquired the PremiSys software and hardware portfolio and assets from IDenticard. PremiSys’ technologies enable organisations to self-manage door access and view integrated video and lockdown facilities. The acquisition extends opportunities for ACRE in healthcare, education, data centers, and senior living facilities. Qognify is a part of Hexagon Qognify extends Hexagon’s real-time monitoring and security reach to detect, assess, and respond Qognify, a provider of video (VMS) and enterprise incident management (EIM) solutions announced that it has become a part of Hexagon. Qognify joins the Safety, Infrastructure & Geospatial division of Hexagon, following the completion of its acquisition originally announced on Dec. 19, 2022. Qognify extends Hexagon’s real-time monitoring and security reach to detect, assess, and respond to incidents, providing a more robust offering. ASSA ABLOY continues acquisition trend ASSA ABLOY continued to acquire companies in 2023 to strengthen its position in mature markets by adding complementary products and solutions to the core business. Among the companies acquired in 2023 were Ghost Controls, a U.S. supplier of automated residential gate openers, and Securitech Group, a manufacturer of high-security mechanical and electronic door hardware products in the U.S. Door and fencing ASSA ABLOY also acquired Leone Fence, a Canadian manufacturer, distributor, and installer of fencing products for commercial and residential applications, and Lawrence Hardware and Gallery Specialty, providers of commercial hinges, locksets, exit devices, and door hardware accessories in Canada. Another new acquisition is Inovadoor Portas Industriais Ltda, a Brazilian manufacturer of sectional and high-speed doors. Earlier in 2023, ASSA ABLOY completed the acquisition of Spectrum Brands’ Hardware and Home Improvement division and the divestment of Emtek and the Smart Residential business in the U.S. and Canada to Fortune Brands.
Companies at GSX 2023 emphasised new ways that technologies such as artificial intelligence (AI) and the cloud can address long-standing issues in the security market. Among the exhibitors at the event in Dallas were companies seeking creative ways to apply technology, lower costs, and make the world a safer place. Reflecting on the exhibition, here are some additional takeaways. Expanding AI at the edge i-PRO is a company reflecting the continued expansion of edge AI capability in the security market. Today, more than half of the company’s lineup supports AI at the edge so the customer has a wide choice of form factors when seeking to leverage the feature set. AI processing relay, extended warranty i-PRO is increasing their warranty period from 5 to 7 years, which could be a lifetime warranty in some cases I-PRO also has an “AI processing relay” device that accepts non-AI video streams and applies edge analytics. AI has progressed from a high-end technology to a feature available in a variety of cameras at different price points. i-PRO is also increasing its warranty period from 5 to 7 years, which could be a lifetime warranty in some cases depending on a customer’s refresh schedule and lifecycle management. Active Guard, MonitorCast The company’s video management system (Video Insight) is continuing to build new features including “Active Guard,” an integrated metadata sorter. Their access control platform, MonitorCast, is a Mercury-based solution that is tightly integrated with Video Insight. Their embedded recorders now have PoE built in. “We can move at a faster pace to fill out our product line since leaving Panasonic,” says Adam Lowenstein, Director of Product Management. “We can focus our business on adapting to the market.” Emphasis on retail and other verticals Shoplifting is a timely issue, and retail is a vertical market that got a lot of attention at GSX 2023. “We see a lot of retailers who are primarily interested in protecting employee safety, but also assets,” says Brandon Davito, Verkada’s SVP of Product and Operations. “Shrinkage is a CEO-level priority.” “Retailers are getting more engaged with security posture, instead of letting perpetrators walk,” Davito adds. Intrusion detection Verkada has an intrusion product that will notify a central station if there is an alarm On the alarm side, Verkada has an intrusion product that will notify a central station if there is an alarm, and operators can review videos to confirm the alarm. Other capabilities seeking to discourage trespassers include sirens, strobes, and “talkdown” capabilities. International expansion Verkada continues to expand internationally with 16 offices in all, including Sydney, Tokyo, and London. The core value proposition is to enable customers to manage their onsite infrastructure more simply, including new elements such as PTZ cameras, intercoms, and visitor management. Verkada emphasises ease of use, including a mobile application to allow access to be managed across the user base. Forging partnerships “We are committed to the channel and industry, and we continue to build relationships and expand our reach,” says Davito. Among the industry relationships is a new partnership with Convergint, which was hinted at during the show and announced later the same day. They are also expanding their partnerships with Schlage, Allegion, and ASSA ABLOY. Working with other verticals They offer new features for K -12 schools, and a new alarm platform is easier to deploy and manage Verkada has also found success across multiple other verticals, notably healthcare, where they integrate with an electronic medical records system. They offer new features for K-12 schools, and a new alarm platform is easier to deploy and manage. They are integrating wireless locks to secure interior doors in schools, looking to secure the perimeter, and installing guest management systems. Transitioning the mid-market to the cloud Salient is squarely focused on the “mid-market,” a large swath of systems somewhere between small businesses and enterprise-level systems. Pure cloud systems are not as attractive to this market, which has a built-out infrastructure of on-premise systems. Adding a camera to an existing system is easier and less expensive than tying it to the cloud. Benefits of cloud It’s a market that may not be ready for the pure cloud, but there are benefits to be realised from adding a cloud element to existing systems. “We are continuing to augment our premise-based solutions with added cloud capabilities and flexibility,” says Sanjay Challa, Salient’s Chief Product Officer. The feedback Salient hears from their customers is “I want to own my data.” The hybrid cloud approach offers the right mix of control, flexibility, and unit economics. Cloud add-on capabilities We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive" Cloud add-on capabilities include bringing more intelligence about system operation to the user via the cloud. Over time, Salient expects to sell more cloud-centric offerings based on feedback from integrators and customers. “We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive over time,” says Challa. Vaidio AI technology Salient seeks to be a transition pioneer to help customers realise the path to the cloud. Their approach is “crawl, walk, run,” and helping customers make the transition at each stage. Salient has added AI to its product offering, incorporating Vaidio AI technology from IronYun into a powerful suite and broad array of on-premise analytics, which are gaining traction. The seamless approach makes it easy for customers to embrace AI analytics, although Salient remains broadly committed to open systems. Addressing ‘soft’ features for integrators AMAG is in the process of enhancing its product line with the next generation of access control panels. However, “product” is just part of the new developments at AMAG. In addition to “hard” features (such as products), the company is looking to improve its “soft” features, too; that is, how they work with the integrator channel. Integrator channel Rebuilding a process to make your organisation more efficient, is relatively easy; it just takes a lot of persistence" “We have the depth of our legacy customer base we can learn from, we just need to close the feedback loop quicker,” says Kyle Gordon, AMAG’s Executive Vice President of Global Sales, Marketing, and commercial Excellence, who acknowledges the value of reinstating face-to-face meetings after COVID. “We are laser-focused on nurturing our integrator channel,” he says. “Developing new features takes time, but rebuilding a process to make your organisation more efficient, that’s relatively easy; it just takes a lot of persistence,” says Gordon. More cohesive internal communication is another useful tool, he says. Disrupting the cloud based on price Wasabi is working to make cloud applications less expensive by offering a “disruptive” price on cloud storage, $6.99 per terabyte per month (80% less than hyperscalers). Contending “hyperscalers” like AWS are charging too much for cloud storage, Wasabi is using its own intellectual property and server equipment co-located in data centres around the world. Wasabi sells “hot cloud storage,” which refers to the fact that they only have one tier of storage and data is always accessible. In contrast, a company such as AWS might charge an “egress fee” for access to data stored in a “colder” tier. Cloud storage “We saw that several video surveillance companies had not yet adopted cloud storage, and we saw an opportunity to make it easy to use,” said Drew Schlussel, Wasabi’s Senior Director of Product Marketing. “We just install a little bit of software that allows them to store data in the cloud and bring it back from the cloud.” Performance, protection (cybersecurity), and price Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies such as Genetec and Milestone. Emphasising performance, protection (cybersecurity), and price, their data centres are certified to SOC 2 and ISO 27001 standards. Faster throughput for weapons detection Xtract One is a young company focusing on weapons detection in a time of accelerated concern about gun issues post-COVID. Founded in Canada and based on technology developed at McMaster University, Xtract One has found a niche in providing weapons detection at stadiums and arenas. These customers already have budgets, and it is easy to shift the money to a newer, faster technology. Madison Square Garden in New York City is among its customers. Cost savings solution Xtract One can increase throughput to 30 to 50 people per entrance per minute (compared to 5 to 6 people per minute when using metal detectors). The solution doesn’t require anyone to empty their pockets and the system alarms on items beyond guns and knives. Using Xtract One allows customers to reduce the number of screening lanes and security staff, providing additional cost savings, all while getting fans through the screening process in half the time. Purpose-built sensors The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties In addition to stadiums and arenas, Xtract One, formerly Patriot One, is also getting “inbound” interest from schools, hospitals, manufacturers, and other verticals that makeup 50% of their business. “We’re on a rocket ride, mainly because the weapons issues are not going away,” says Peter Evans, CEO and Director at Xtract One. The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties, all correlated by an AI engine. Providing early warning of violence ZeroEyes is another company focused on weapons detection. Their AI gun detection system works with video images to identify if someone is “brandishing” (carrying) a weapon. In other words, the system does not detect concealed weapons. Identifying someone carrying a weapon provides early warning of a possible violent act. Increased response with AI-enables images Images are identified by AI and sent to a monitoring centre where a human confirms the image before contacting first responders. Knowing the location of a shooter enables staff to lock entry points, move people to safety, and direct first responders. The company was founded to leverage existing camera views to stop mass shootings and gun violence by reducing response times.
Case studies
ZeroEyes, the creators of the only AI-based gun detection video analytics platform that holds the US Department of Homeland Security SAFETY Act Designation, announced that its AI gun detection solution has been selected by West Feliciana Parish Schools (WFPS) to help mitigate gun-related violence. WFPS, based in St. Francisville, Louisiana, is renowned as one of the state’s highest-ranked educational systems. The district educates approximately 2,300 students from early childhood through 12th grade and is the school system of choice for the overwhelming majority of local students. WFPS boasts a robust early childhood program and a state-of-the-art career tech centre, providing national certifications to prepare students for college and career success. ZeroEyes Operations Centre "The safety and well-being of our students and staff members is our top priority,” said Hollis Milton, Superintendent of WFPS. “We are constantly considering how we can provide additional safety assurances, and ZeroEyes is one of the most proactive safety measures we could find.” ZeroEyes' AI gun detection and intelligent situational awareness software is layered on digital security cameras ZeroEyes' AI gun detection and intelligent situational awareness software is layered on existing digital security cameras. If a gun is identified, images will instantly be shared with the ZeroEyes Operations Centre (ZOC), the industry's only U.S.-based, fully in-house operation centre, which is staffed 24/7/365 by specially trained U.S. military and law enforcement veterans. If these experts determine that the threat is valid, they will dispatch alerts and actionable intelligence, including visual description, gun type, and last known location, to local law enforcement and the school security team as quickly as three to five seconds from detection. Enhancing school safety WFPS maintains a comprehensive security program, collaborating closely with the local sheriff's department and employing full-time School Resource Officers (SROs). The district is further enhancing its school safety by deploying ZeroEyes across its Bains Lower Elementary, Bains Elementary, West Feliciana Middle School and West Feliciana High School campuses. "We commend WFPS for their proactive approach in safeguarding their community," said Mike Lahiff, CEO and co-founder of ZeroEyes. "The ability to swiftly identify and locate gun-related threats is a game-changer in securing school campuses. By deploying ZeroEyes, WFPS demonstrates a commitment to leveraging advanced technology to better protect their students and faculty.”
IDEMIA Public Security North America, the premium provider of convenient and trusted biometric-based solutions, has announced the launch of the Iowa mobile ID to Samsung Wallet, in collaboration with the Iowa Department of Transportation (Iowa DOT) and Samsung. Iowa residents can now securely store their mobile ID in their Samsung Wallet and start using it to easily assert their identity from their mobile phone at TSA checkpoints at the Des Moines and Eastern Iowa airports, as well as 25 other participating airports in the country and other participating businesses. Free Iowa Mobile ID app Iowans can easily access their mobile ID in the Samsung Wallet by simply tapping their phone The launch of Iowa mobile ID in the Samsung Wallet brings elevated convenience and security for Iowans with Samsung smartphones for airport security screening, age-restricted products, and other identity checks. Iowans can easily access their mobile ID in the Samsung Wallet by simply tapping their phone near the mobile ID reader or having the mobile ID reader scan the QR code. Iowans can also continue to access their mobile ID through the free Iowa Mobile ID app, which IDEMIA built and rolled out for Iowa in October 2023. "We are pleased to add the Iowa mobile ID in the Samsung Wallet to the list of acceptable IDs at our security checkpoints. Travellers who want to take advantage of this new capability will find that their Iowa mobile ID is a convenient option when going through the security process. TSA will continue to embrace technology that improves security effectiveness while streamlining the passenger experience at airports," John Bright, TSA Iowa Federal Security Director. Partnership with Samsung "We are proud to expand our partnership with Samsung and the Iowa Department of Transportation (Iowa DOT) to bring mobile driver’s licences and state IDs to Samsung Wallet in Iowa and help accelerate the adoption of mobile ID in the state." Mobile IDs are authenticated and issued by state DMVs or MVDs" "As a convenient and highly secure way to store state-issued IDs and drivers licenses, mobile IDs are authenticated and issued by state DMVs or MVDs and ensure personal information is securely stored on the user’s device, with only the user having control over what personal information is shared," Donnie Scott, CEO of IDEMIA Public Security North America. Long-standing partnership As a pioneer in identity solutions and credentials issuance with a long-standing partnership with government agencies and a commitment to privacy by design, end-to-end security and interoperability, the Iowa DOT partnered with IDEMIA to launch mobile ID in Iowa in October 2023. Later that year, in December 2023, Samsung collaborated with IDEMIA, alongside the Arizona Department of Transportation Motor Vehicle Division (AZ MVD), to roll out mobile ID to the Samsung Wallet in Arizona.
ZeroEyes, the creators of the only AI-based gun detection video analytics platform that holds the US Department of Homeland Security Safety Act Designation, and Aegix Global, a Utah-based provider of industry-pioneering safety and personal protection resources technology, announced that they have successfully deployed ZeroEyes’ AI gun detection and situational awareness software in more than 200 Utah schools. ZeroEyes’ software has been integrated into the Aegix AIM active incident management platform since spring 2023. Schools and districts that have deployed the combined solution include American Leadership Academy, American Preparatory Academy, and the school districts of Cache County, Carbon, Grand, Juab, Layton City, North Summit, South Summit, Provo, Wasatch, and Waterford School Districts, among others. Aegix AIM platform Aegix AIM platform cuts via chaos to clear guesswork and delays, saving special time in a crisis The Aegix AIM (Active Incident Management) platform cuts through chaos to remove guesswork and delays, saving precious time in an emergency. The system allows individuals in schools, businesses, and other organisations to notify first responders and colleagues about a crisis with the touch of a button. In a worst-case scenario, such as an active shooter, teachers simply push a button in the app to let administrators and first responders know if they are “safe” or “unsafe.” Aegix AIM can be operated from a desktop, laptop or smartphone. “Incorporating ZeroEyes into our AIM solution to mitigate gun-related violence in Utah schools has provided an additional layer of protection for students and staff statewide,” said Chet Linton, CEO of Aegix. “We look forward to the continued success of our partnership.” ZeroEyes' AI gun detection ZeroEyes' AI gun detection and intelligent situational grasp software layers onto living digital security cameras ZeroEyes' AI gun detection and intelligent situational awareness software layers onto existing digital security cameras. If a gun is identified, images are instantly shared with the ZeroEyes Operations Centre (ZOC), the industry’s only U.S.-based, fully in-house operation centre, which is staffed 24/7/365 by specially trained military and law enforcement veterans. If these experts determine that the threat is valid, they dispatch alerts and actionable intelligence — including visual description, gun type, and last known location — to local law enforcement and RTC staff as quickly as 3 to 5 seconds from detection. Partnership with Aegix “Amidst the national rise in gun violence, schools shouldn't have to compromise on safety due to financial constraints,” said Mike Lahiff, CEO of ZeroEyes. “We are extremely proud of our partnership with Aegix, which has enabled schools throughout Utah to afford our life-saving gun detection and situational awareness solution."
Liberty Defense Holdings Ltd., a pioneering provider of next-generation, Artificial Intelligence (AI) based technologies for the detection of concealed weapons and other threats, is pleased to announce that its HEXWAVE™ system has been purchased by a major international airport in New York to support its aviation worker security screening program. “We are thrilled to have received the award following a public tender and to be chosen to support the airport's aviation worker screening requirements,” said Bill Frain, CEO of Liberty Defense. “The flexibility and comprehensive detection capability that HEXWAVE offers are driving widespread interest in the system from across the aviation sector. It is highly portable and can be rapidly deployed both indoors and outdoors to seamlessly facilitate screening in various areas of the airport." Physical screening procedures In April 2023, the Transportation Security Administration (TSA) issued an Airport Security Program National Amendment, which will require U.S. airports to adopt physical screening procedures for employees with access to secure-side areas. HEXWAVE enables rapid, automated, high-throughput screening using a contactless, walkthrough portal that can detect a diverse range of threats well beyond what enhanced metal detectors on the market can detect. It uses millimetre wave, advanced 3D imaging, and AI to detect all types of concealed threats, including both metal and non-metal items, liquids, powders, plastic explosives, 3D-printed ghost guns, and other novel threats or prohibited items – without the passenger having to divest common items like keys, wallets, or phones.
Biometrics company, Fingerprint Cards AB (Fingerprints™), has upgraded the physical access security of its Gothenburg HQ. S-Key biometric access cards from Freevolt Technologies Limited, which embed Fingerprints’ own T2 sensors, have been implemented across the entire Gothenburg site. The updated authentication system further strengthens Fingerprints’ workplace security and enables role-based access control, whilst ensuring a convenient and easy-to-use experience. Role-based access control Fingerprints’ Gothenburg HQ has security gates to enter and exit the building, and restricted areas for hardware and software R&D. By replacing access keyfobs with biometrics access cards, site-wide security has been enhanced and role-based access control has been enabled to better control access to sensitive areas of the site. By replacing traditional security methods based on something they know/have with something they are, multi-factor authentication has been enabled while maintaining convenience for employees. Fingerprints’ latest ‘T2’ sensors Solution eliminates the security risk of lost or stolen cards, without adding infrastructure costs Caroline Krüger, CHRO of Fingerprints comments: “The workplace has evolved significantly in recent years. At Fingerprints, we offer hybrid working whilst still ensuring our workforce has 24/7 access to HQ. Amidst this dynamic working environment, it is essential our team feels the workplace is accessible and safe. This requires a flexible, secure and convenient access control solution.” Fingerprints has implemented Freevolt’s flagship biometric access card solution, S-Key. The solution eliminates the security risk of lost or stolen cards, without adding infrastructure costs. The card incorporates Fingerprints’ latest ‘T2’ sensors which deliver optimised image quality, processing speed and power efficiency. Traditional security methods Adam Philpott, CEO of Fingerprints comments: “To meet today’s security challenges we must move away from traditional security methods. And, as a biometrics company, it is important that we lead the way in ensuring robust, frictionless security in our own operations." "There is an opportunity here too; what can we learn, what innovations will we identify by using these systems day to day? I look forward to continuing our strong and innovative collaboration with Freevolt technologies.” Energy harvesting technology Gonzalo de Gisbert, Head of Product & Business Development at Freevolt Technologies, adds: “Fingerprints are pioneers in biometrics, with sensors in billions of products, so they know what makes a good biometric solution. We’re therefore thrilled that Fingerprints has chosen S-Key to strengthen security at their global headquarters, in Gothenburg." "Our pioneering radio frequency energy harvesting technology combined with Fingerprints’ ‘T2’ sensors, known as FPC 1323, enables S-Key to be completely battery-less, lasting for many years. Roll-out was seamless, with everyone set up in less than 1 hour. That’s simple, safe, and secure biometrics, powered by Freevolt.”
Cequence announced that the world's largest navigation device manufacturer has chosen the Cequence bot detection and mitigation solution API Spartan, part of the overall Unified API Protection (UAP) platform, to secure its e-commerce experience and deliver a frictionless shopping experience for its customers. The company joins an already elite roster of clients, standing alongside industry giants spanning diverse sectors such as beauty, retail, government, telecommunications, systems integration, international voice traffic carriers, online automotive, motorcycle enthusiasts, and marine classifieds. Boosting online security As the company aimed to boost online security, it faced alarming numbers: about 100 million SSO login requests monthly, with 15 to 20 percent flagged as malicious. They also uncovered significant financial risks, with account takeovers costing anywhere from $50 (£40) to $12,000 (£9,500) each. Ignoring these unsettling numbers might have spelled financial disaster for the business, potentially surpassing the billion-dollar mark. Lack of behavioural analysis The previous solution relied solely on identifying bots based on bad IP addresses, which proved inadequate In light of the company’s previous experience with a prominent internet security provider that utilised rudimentary bot protection methods, it became evident that their efficacy in stopping malicious bots was compromised. The previous solution relied solely on identifying bots based on bad IP addresses, which proved inadequate in detecting many sophisticated malicious bots due to the lack of behavioural analysis. Consequently, the navigation device manufacturer faced challenges in effectively mitigating bot attacks and ensuring business continuity and customer experience. Cequence API Spartan Recognising the limitations of their existing bot protection measures, the customer sought a more proactive and comprehensive bot management solution like Cequence API Spartan to safeguard their business continuity, protect their online assets, and enhance the overall customer experience. Cequence's ability to distinguish genuine users from bots in real-time and adapt to evolving bot tactics resonated with the company, offering a reliable and future-proof solution to their bot problem. Proactive and comprehensive bot management "Bots aren't just a technical nuisance; they're customer experience assassins,” said Ameya Talwalkar, CEO of Cequence. “Imagine loyal customers, eager to purchase your products, locked out by an army of automated bad actors." "The frustration, lost sales, and reputational damage are a nightmare scenario no business can afford. That's why Cequence is dedicated to providing solutions that go beyond simple bot detection. We empower companies to proactively safeguard their legitimate customers and foster a thriving online environment where trust and genuine interactions flourish." Vulnerability due to automated bot attacks The OWASP API Security Top 10 highlights the vulnerability of poorly secured APIs to automated bot attacks. This blurs the line between traditional API and bot attacks, requiring unified security solutions that address both. Key features of Cequence API Spartan As the only API security solution with bot management capabilities, Cequence provides the navigation device manufacturer with: Continuous Behaviour-based API Threat Detection: Cequence leverages the behavioural fingerprint created by a machine learning-based analytics engine to track sophisticated attacks continuously. Supported by the largest API threat database in the world, with millions of behavioural and malicious infrastructure records, the analysis results are translated into policies and models that can be implemented on day one for high-efficacy protection. Integrated Security Ecosystem: While Cequence offers native real-time attack mitigation capabilities, it seamlessly integrates with existing security solutions such as web application firewalls (WAFs). This collaborative approach ensures holistic protection, allowing organisations to leverage the strengths of multiple security tools for enhanced API security and threat mitigation. Protection in Minutes: Cequence can be enabled to protect your APIs and web applications in as little as 15 minutes and can immediately begin reducing the operational burden associated with preventing attacks that can result in fraud, data loss, and business disruption. Advanced AI and machine learning The current e-commerce environment is increasingly vulnerable to bots exploiting loopholes in business logic. Cequence offers a robust solution to protect web and mobile applications, as well as their underlying API infrastructure, from business logic abuse. Leveraging advanced AI and machine learning, Cequence analyses incoming traffic to effectively identify and thwart even subtle attempts at exploitation.
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Round table discussion
Technology can be a powerful tool, but it can also be misused. Ethical principles help ensure that technology is used in a way that minimises risks and avoids causing harm to people or society. Issues could include factors such as data privacy and algorithmic bias of certain technologies. As the security industry embraces advanced and evolving technologies, we asked this week’s Expert Panel Roundtable: What are the biggest ethical considerations of using emerging technologies in physical security?
As the new year dawns, it's a good time for the security industry to look ahead to 2024. We asked this week's Expert Panel Roundtable: What will be the biggest surprise for security in the year ahead?
Machine learning (ML) is a field within Artificial Intelligence (AI) and one of the more common buzzwords in the physical security market. ML focuses on building computer systems that can learn and improve on their own, without being explicitly programmed for every scenario. Machine learning is poised to revolutionise physical security by offering a more proactive, data-driven approach to securing people and assets. We asked this week’s Expert Panel Roundtable: What is Machine Learning (ML) and how can it benefit physical security?
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