Biometric Security

Safetrust has been named the 2025 winner of the Access Control Software, Hardware, Devices & Peripherals – Wired category at the SIA New Products and Solutions (NPS) Awards for its IoT Neural Sensor. Safetrust was honoured during an award ceremony at the Bridge Stage on the ISC West show floor. Presented in partnership with ISC West, the NPS Awards are the Security Industry Association (SIA) flagship program, recognising the year’s most innovative security products, services, and solutions. The IoT Neural Sensor The award-winning Safetrust IoT Neural Sensor redefines what’s possible at the edge of access control Safetrust’s winning product, the IoT Neural Sensor, will be on display through Friday, April 4, in Booth #25075 on the ISC West show floor, adjacent to the Bridge Stage (Booth #25059), and in the Safetrust Booth #L6. The award-winning Safetrust IoT Neural Sensor redefines what’s possible at the edge of access control. Engineered to be more than just a reader, the Neural Sensor sees, hears, thinks, and acts — processing data locally for real-time decision-making and actionable insights. Built with robust, post-quantum-ready security. Intelligent door controller It supports full credential flexibility — including mobile, legacy, FIDO2, PIV, and MIFARE DUOX®, while also serving as a secure controller at the door. With integrated radar and LiDAR, an optional 12MP camera, and support for OSDP Secure Channel, the device detects tailgating, self-monitors, and receives over-the-air updates, eliminating the need for truck rolls — delivering intelligence, scalability, and future-ready infrastructure in one compact device. Edge intelligence "Receiving the SIA NPS Award is a tremendous honour and a strong validation of our vision to modernise physical access control through edge intelligence," said Jason Hart, CEO of Safetrust, adding "This recognition reinforces our mission to provide our customers and partners with secure, adaptive, and forward-looking solutions that reduce cost and complexity." Recognising innovation “This year’s SIA NPS program has had another fantastic year with amazing new products and solutions presented to our judging panels,” said Christine Bergeron, Chair of the SIA NPS Awards Committee and Senior Director of global physical security technology at Visa, adding “Thank you to our expert judges and committee members for your dedication to the program and lending your expertise and valuable time to contribute to a successful 2025 SIA NPS program.” Award-winning innovation “The SIA NPS Awards are a renowned global platform for highlighting new offerings each year, and earning recognition is an impressive accomplishment,” said Elisa Mula, Vice Chair of the SIA NPS Awards Committee and founder and protection management specialist at EM Designs, adding “SIA applauds this year’s winners, who impressed our judges after an extensive process of tech demonstrations and panel-driven judging.” Innovation recognised “SIA congratulates the winners of the 2025 SIA NPS Awards,” said SIA CEO, Don Erickson, adding “Each year, NPS presents the most cutting-edge products available on the market today, and our judges’ dedication, support and thorough consideration are invaluable in maintaining it as the most trusted awards program for launching new security technology solutions.” Innovation spotlight Since its inception in 1979, SIA NPS has been the security industry’s premier product awards program. New products are reviewed by a panel of judges with extensive industry experience, and in 2025, following significant deliberations, the 38 judges presented awards for technologies covering 33 product and service categories.

PACOM, a pioneering provider of integrated security and business management solutions, will highlight its next-generation cloud-based platform VIGIL CORE at The Security Event 2025. The scalable security solution combines access control, intrusion alarm, video verification, building management and centralised alarm monitoring in one system.   VIGIL CORE VIGIL CORE is an attractive choice for security and business operations professionals VIGIL CORE is an attractive choice for security and business operations professionals.  Designed to redefine what’s possible with a unified security and building management platform without any legacy restrictions, VIGIL CORE helps improve security, streamline operations, save on labour and costs, and support a quicker return on investment. PACOM’s in-house technology Richard Joslin, PACOM’s Senior Director of Sales for the UK & Ireland, central Europe, Middle East and Africa, said: “VIGIL CORE has proven to be incredibly popular with security and operations professionals since its launch. Its capabilities as a security and business management platform can help customers run their operations more efficiently, integrating with the internet of things via IoT sensors across building management and security systems to deliver valuable business intelligence and operational insights.” VIGIL CORE uses PACOM’s existing in-house technology, but can also integrate with third-party products on the cloud, making it an adaptable and long-term choice for security and business professionals.

NEXT Biometrics, the world pioneer in advanced high-security fingerprint sensor technology, has received the first major purchase order for its FAP 20 sensor in Nigeria. NEXT has already delivered an initial order of NOK 1.7 million during the first quarter of 2025. The NEXT FAP 20 sensor offers unparalleled performance and reliability, setting a new standard for secure identity verification. Integrated into POS terminals Sensor will be integrated into POS terminals to bring strong authentication to a financial inclusion project Already NBISS Biometric certified in Nigeria, the sensor will be integrated into POS terminals to bring strong authentication to a financial inclusion project. This order is the result of a design-win announced in 2022, and the customer estimates future orders of NOK 10-17 million in the year ahead. This milestone reflects the growing demand for trusted authentication in Africa, with several African countries implementing systems similar to India’s widely successful Aadhaar system. This will expand the market for national ID programs, financial services, access control, and more. Integrating biometric authentication into POS terminals “This order has been placed by a Chinese customer integrating biometric authentication into POS terminals in Nigeria. More broadly, we predict future demand for biometric solutions in Africa will be met by Chinese and Indian OEMs, many of which are already customers of NEXT. As a result, NEXT is well positioned to benefit from the developments we are now seeing in Africa,” says Digvijay Singh Kanwar, Senior Vice President and Head of Sales India, USA, EU and Africa (IUEA). He adds, “Our technology continues to make the lives of millions of people safer and more convenient every day. And, as the market for trusted authentication in Nigeria continues to expand, we anticipate growing order volumes, not just in Nigeria, but also in other MOSIP countries where the need for modular and open-source technology for national identity systems is increasing.”

In today's rapidly evolving security landscape, facial recognition has become a buzzword that often triggers privacy and data protection concerns. However, many security professionals may not realise that "facial recognition" is an umbrella term encompassing various technologies, each with distinct applications and privacy implications. Let's dive into what these technologies really mean for security system resellers, integrators, and end-users.  Facial recognition tech At its core, facial recognition technology re-identifies or verifies individuals based on their facial features, which are used as biometrics. However, not all biometric systems are based on unique identifying features. Some analyse general characteristics like facial hair style or other distinctive marks. Such traits, known as soft biometrics, can aid in identification but aren't unique enough to verify someone's identity uniquely.  Personally identifiable information Modern systems incorporate robust safeguards, including data encryption and strict retention policies While facial recognition technology has applications ranging from access control to crime prevention to investigation, its implementation varies widely depending on specific needs. Modern systems incorporate robust safeguards, including data encryption and strict retention policies, to ensure the responsible handling of any personally identifiable information (PII).  Understanding key technologies and applications  Facial recognition encompasses several distinct technologies, each serving specific purposes. Here's a comprehensive breakdown of these technologies and their real-world applications.  Key technologies:  Face Verification (1:1): A one-to-one comparison where a person claims an identity (e.g., by showing an ID card), and the system verifies whether the face matches the provided identity. Example: In airports, face verification is used for automated passport control. When a traveler approaches a gate, their face is scanned and compared to the photo stored in the government database. If the face matches, the traveler is allowed through the gate without manual checks.   Face Identification (1 to many): A one-to-many comparison, where a face captured by a system is compared to a database of multiple faces and facial features to identify the person. This process is often used in security or surveillance contexts. Example: In the case of a missing child at an airport, a system could scan the faces of all passengers passing through checkpoints and compare them to a photo of the child in a database. If a match is found, it triggers an alert.  Face Re-identification (Many to Many): Many-to-many comparisons where multiple faces are compared to multiple other faces. This is typically used to track a person’s movement anonymously across different areas by matching their facial images at different checkpoints, without knowing their identity. Example: In a retail environment, facial re-identification might be used to track how long an anonymous person spends moving from one section of a store to another by re-identifying their face as they enter and leave different camera views. Facial recognition can be used both for real-time and offline applications.  Real-Time Facial Recognition: Real-time facial recognition refers to the immediate processing of a live video feed, comparing faces to a database to generate instant alerts when a match is found. Example: At large public events like sports stadiums, real-time facial recognition might be used to detect banned individuals (e.g., known hooligans) as they attempt to enter.  Post-Event (Recorded) Facial Recognition: This refers to analysing video recordings after the event has occurred, rather than in real-time. Facial recognition is applied to recorded data to identify or track individuals. Example: After a crime, investigators could use facial recognition software on recorded video from security cameras to identify suspects by matching their faces to known databases. These definitions cover various aspects of facial recognition technology, its different applications, and how biometrics are used for identification and tracking purposes.  Biometrics: Biometric technologies use a person’s distinguishing physical characteristics, such as their face, fingerprint, or iris, to identify them. Example: Fingerprint or face scanning for unlocking a phone or using iris recognition for secure entry at high-security buildings like data centers.  Hard Biometrics: Hard biometrics refer to physical characteristics that are sufficiently unique enough to be used for identifying a specific individual, such as a face, fingerprint, or iris. Example: Using iris recognition at airport security checkpoints to confirm the identity of a traveler.  Soft Biometrics: Soft biometrics (personal features) include general attributes like height or body shape, which are not unique enough to identify a person on their own but can help narrow down re-identification when combined with other information. Example: Using height and body shape to help identify a suspect in a camera scene when facial features alone are unreliable.  Appearance Similarity: This refers to distinguishing between people based on their appearance (e.g., clothing, accessories) rather than biometric features. It’s often used for accelerated investigation and statistical analysis rather than identification. Example: A retail store may track customers based on the clothes they are wearing to monitor how long they stay in the store, without tracking their faces or personal details.  Liveness Detection: A method used to determine whether the subject in front of a facial recognition system is a live human being and not a photo or a video recording. Example: In some mobile payment systems, facial recognition requires users to blink or move their head slightly to ensure they are a live person and not someone trying to use a photo for authentication.  Mathematical Representation: Non-reversible mathematical representations are lists of numbers based on a person's facial image or appearance based on clothing. These numbers represent characteristics but cannot be easily used to recreate the face. Example: When an organisation stores only the mathematical representations from a face rather than an actual image, even if the data is stolen, it is nearly impossible to recreate the person’s face or use the data with another system.  Privacy and security considerations  Modern facial recognition systems prioritise privacy through various protective measures, moving far beyond the basic security protocols of the past. Solutions integrate multiple layers of protection designed to safeguard personal data while maintaining system effectiveness.  These sophisticated privacy controls work in concert to ensure responsible data handling and comply with evolving security standards. Key protective measures include:  Biometric template isolation that keeps facial recognition templates separate from other personal data, with dedicated secure storage environments. Template encryption frameworks specifically designed for biometric data, using industry-standard protocols that protect facial features during both processing and storage. Biometric data anonymisation that converts facial features into non-reversible mathematical representations – into numbers - prevents the reconstruction of original face images.  Cascading deletion protocols automatically remove both raw facial data and derived biometric templates after their authorised use period. Segmented access controls that separate facial recognition administrative functions (like enrollment and template management) from regular system operation.  Privacy standards The key is selecting the right tool for each application and ensuring that personal data is collected The security industry continues to evolve, finding innovative ways to balance effective surveillance with privacy protection. By understanding this comprehensive range of technologies, security professionals can better serve their clients with solutions that address specific needs while maintaining appropriate privacy standards. The key is selecting the right tool for each application and ensuring that personal data is collected only when necessary and protected when it is not.  Statistical analysis and pattern recognition The variety of facial recognition applications demonstrates that not all systems require storing personal information. Many modern solutions focus on statistical analysis and pattern recognition rather than individual identification, offering powerful security benefits while respecting privacy concerns. This balance of capability and responsibility represents the future of video security technology. 

The artificial intelligence revolution in physical security has arrived, transforming how we protect people, assets, and infrastructure. From smart buildings that automatically adjust access protocols based on real-time threat assessments to healthcare facilities using AI-enhanced video analytics for patient safety, these technologies are reshaping the industry landscape. But with this transformation comes a new era of regulatory oversight that security professionals must navigate carefully.  Convergence of AI The convergence of powerful AI capabilities with traditional security systems has created unprecedented opportunities for enhanced protections while simultaneously raising important questions about privacy, transparency, and responsible deployment. As these technologies become more sophisticated, security professionals face the dual challenge of maximising their potential while ensuring compliance with evolving regulatory frameworks.  The current state of AI in security systems  By combining multiple data streams, AI creates a more comprehensive and intelligent security ecosystem Today's AI-driven security solutions extend far beyond traditional security capabilities. Modern systems can understand complex human behaviours, analyse crowd patterns in transportation hubs, detect early signs of trouble in retail environments, and even predict potential security breaches before they occur. By combining multiple data streams — video feeds, access control systems, audio detection, and various sensors — AI creates a more comprehensive and intelligent security ecosystem.  Industrial applications The impact is particularly evident in integrated security operations. In healthcare settings, AI systems can simultaneously monitor patient safety, manage access control, and detect unauthorised entries, all while maintaining strict privacy protocols. In education environments, these technologies help safeguard campuses by identifying unusual behaviour patterns while respecting student privacy rights. Retail operations benefit from AI's ability to not only detect potential theft but also analyse customer flow patterns and identify operational inefficiencies.  The technology's capabilities continue to expand through: Advanced anomaly detection that establishes normal activity patterns and flags deviations.  Predictive analytics that forecast potential security risks before incidents occur.  Natural language interfaces that allow security teams to query video data using voice or text commands.  Multimodal analysis combining data from thermal cameras, LIDAR, IoT sensors, and other sources.  Integration of multiple data sources Security systems are evolving into predictive platforms that can anticipate and prevent incidents These innovations represent just the beginning of AI's potential impact on security applications. As algorithms become more sophisticated and computing power increases, security systems are evolving into predictive platforms that can anticipate and prevent incidents rather than simply respond to them. The integration of multiple data sources allows for a more nuanced understanding of security situations, enabling more precise and effective responses to potential threats.  Emerging regulatory frameworks  The rapid advancement of AI capabilities has prompted governments worldwide to develop comprehensive regulatory frameworks. The European Union has taken the lead with its AI Act, categorising AI systems based on their potential risks and establishing strict guidelines for high-risk applications.  Focus on safe, secure AI The United States is following suit, with recent executive orders focusing on safe, secure, and trustworthy AI development. These initiatives reflect growing global awareness of the need to balance technological advancement with ethical considerations and human rights protection. These regulations are reshaping how security technology providers approach development and implementation. Responsibility-by-design approach Companies must consider the entire lifecycle of their AI solutions, from initial development The focus has shifted toward a "responsibility-by-design" approach, where privacy protection, data security, and ethical considerations are built into systems from the ground up. This includes robust testing protocols, responsible data practices, and continuous monitoring of AI systems post-deployment. Companies must consider the entire lifecycle of their AI solutions, from initial development through deployment and ongoing operation.  Transparency, accountability For security professionals, this regulatory evolution means adapting to new requirements around transparency, accountability, and human oversight. Security teams must document how AI systems make decisions, implement safeguards against bias, and ensure human operators maintain final authority over critical security decisions. The regulations also emphasise the importance of data protection, requiring organisations to implement strict controls over how information is collected, stored, and used within AI-powered security systems.  Address challenges of AI The regulatory landscape continues to evolve, with new frameworks emerging that specifically address the unique challenges of AI in security applications. These include requirements for regular system audits, mandatory impact assessments for high-risk deployments, and specific guidelines for handling sensitive personal data in security contexts. Organisations must also develop clear procedures for addressing potential AI system errors or biases, ensuring that corrective measures can be implemented quickly when needed.  Preparing for the future  The challenge lies in maximising security effectiveness while maintaining transparency and public trust The security industry stands at a crucial junction where innovation meets responsibility. As AI capabilities grow more sophisticated, security professionals must balance the use of these powerful tools while adhering to evolving regulatory requirements. This balance becomes particularly critical in smart city applications, where AI systems might monitor public spaces for safety while respecting individual privacy rights. The challenge lies in maximising security effectiveness while maintaining transparency and public trust.  Proactive approach Success in this new landscape requires a proactive approach. Security teams should invest in understanding both the technical capabilities and regulatory implications of their AI systems. This includes developing clear protocols for data handling, establishing robust testing procedures, and implementing continuous monitoring systems that can detect and address potential issues before they become problems. Organisations must also create comprehensive training programs to ensure security personnel understand both the capabilities and limitations of AI-powered systems.  Human-in-the-loop approach The human element remains crucial. While AI can process vast amounts of data and identify patterns beyond human capability, security professionals must maintain oversight and final decision-making authority. This "human-in-the-loop" approach ensures that AI serves as a powerful tool for augmenting human judgment rather than replacing it. Training and education become increasingly important as security teams must understand not only how to operate AI-enhanced systems but also how to interpret their outputs and make informed decisions based on AI-generated insights.  An ever-evolving environment  The integration of emerging technologies like large language models and computer vision will create new opportunities Looking ahead, the security industry will likely see continued evolution in both AI capabilities and regulatory requirements. Future systems may incorporate more advanced predictive capabilities, enhanced natural language processing, and improved ability to understand complex human behaviours. However, these advancements will need to develop within an increasingly structured regulatory framework that prioritises privacy, transparency, and ethical use. The integration of emerging technologies like large language models and computer vision will create new opportunities while also introducing novel regulatory challenges.  Physical security transformation The transformation of physical security through AI represents both an opportunity and a responsibility. By embracing responsible innovation practices while maintaining strong ethical standards, security professionals can help shape a future where advanced AI capabilities and regulatory compliance work together to create safer, more secure environments for everyone.  Need for security guidelines The key to success lies in viewing regulatory requirements not as obstacles but as guidelines for developing more trustworthy and effective security solutions. As the industry continues to evolve, organisations that prioritise both innovation and compliance will be best positioned to leverage AI's full potential while maintaining public trust and regulatory compliance.

The European Union’s GDPR (General Data Protection Regulation) framework represents some of the toughest and most secure privacy laws in the world. Their creation signaled the EU’s dedication to individual privacy rights and generated new standards and requirements for an organisation inside or outside of the EU wanting to do business in the region. This privacy stance raises an interesting question: to what extent (if any) will France be utilising AI-assisted security and biometrics - at the upcoming Paris Summer Olympic Games?  AI-assisted security systems As France prepares to host this global event, certain AI-assisted security systems like algorithmic video monitoring have been tested and are planned to be in use. The country also passed a law with a legal framework for addressing provisions of hosting the Games in their country, Law No. 2023-380. These technologies will support the police and security efforts to detect sudden crowd movements, irregular vehicle, and pedestrian movements, abandoned objects, people lying on the ground, and more, any of which could indicate an attack. Local connectivity One recent French poll found that an overwhelming number of respondents support the use of smart cameras Such technologies, which can be connected directly to localised command centers and police departments, provide an opportunity to prevent deadly incidents like the bombing at the 1996 Summer Olympics in Atlanta, GA. There are signs that citizens of the EU are becoming more receptive to such measures, with one recent French poll finding that an overwhelming number of respondents (89 percent) support the use of smart cameras in stadiums for this purpose.  Biometric technology The general public and private use of biometric technology (face matching, face liveness, and other biometric modalities), on the other hand, continues to run into challenges with adoption in this privacy-focused region. For the most part, laws ban facial recognition, permitting its use only once someone has been convicted or is suspected of having committed a serious crime. Limitations of video surveillance Limiting the utility of biometrics to only video surveillance for an event of the Paris Olympics’ magnitude is not the best approach. The ability to quickly identify or de-identify possible suspects from regular attendees greatly strengthens the activities of the police and helps protect the rights of regular attendees. Consider the example of New York City detectives using facial recognition to identify a man who, in 2019, left a pair of potential bombs in the Fulton Street subway station. Benefits of facial recognition technology Many believe that the use of facial recognition could have expedited and solved the Boston Marathon bombing tragedy With facial recognition technology, it took only one hour to identify the suspect - a process that previously would have taken several hours or even days, leaving the possibility of further damage unresolved. Citing yet another example, many believe that the use of facial recognition could have expedited and solved the Boston Marathon bombing tragedy much sooner and more efficiently, aiding investigators who reportedly had to sift through 120,000 photos and nearly 13,000 videos before identifying the perpetrator. Need for real-time video With an estimated 16 million visitors expected to descend upon France for the Games - and an environment that is harder to protect from bad actors - is limiting the use of biometrics to video surveillance the most effective? In our minds, in certain high-urgency cases, such as tracking kidnapping cases or possible terrorism activity, it should be permissible for facial recognition to be applied to recorded video in real-time and without delay. Public safety Beyond this obvious good that biometrics can bring from a public safety perspective, there are other ways that biometrics can be woven into the fabric of the Summer Olympics to support a faster, more enjoyable experience for all. Consider queue management. In a few weeks, an estimated 2.3 to 3.1 million ticket holders will form lines to access Olympic events. Fingerprint scanning technology People could pass through lines in mere fractions of a second, versus having to fumble for a paper ticket If fingerprints were captured at the point of ticket purchase and fingerprint scanning technologies made available on-site, people could pass through lines in mere fractions of a second, versus having to fumble for a paper ticket that may be torn or damaged, or an e-ticket on a phone with a dead battery. This would speed up the processing of queues tremendously.  Olympics-focused gambling activity Another area where biometrics can be beneficial is in Olympics-focused gambling activity, which is expected to gain steam as the Games get underway. Biometrics can be used to match facial images with legal documentation for age verification, and then combined with geofencing to ensure gambling participants are of legal age, depending on where they are physically based. Biometrics also makes it possible to identify, beyond the shadow of a doubt, all of the activities of particular individuals, which can help track nefarious activities like money laundering.  Evolution of privacy and security We believe biometrics can be a force for major good in our society and around various facets of the upcoming Paris Olympics, most notably public safety. It will be interesting to watch both the 2024 Summer Olympics and the ongoing evolution of privacy and security laws and practices in France and the European Union.

Big news on the mergers and acquisitions (M&A) front is closing out 2024, a year in which several shifts changed the face of the physical security manufacturer community. Announced in December, German giant Bosch Group is selling its Building Technologies division’s product business for security and communications technology to the European investment firm Triton.  Bosch division selling to Triton  The transaction encompasses three business units – Video, Access and Intrusion, and Communication – and thus the entire product business of Bosch Building Technologies that was offered for sale. All 4,300 associates employed in these units at more than 90 locations worldwide will be taken over. The transaction reflects a growing confidence in the security market among private equity companies such as Triton, Becklar, and Volaris.   Sharing best practices Acre Security and Bosch will remain independent, standalone companies under Triton’s ownership Acre Security, previously acquired by Triton, has benefited from Triton’s strategic guidance and expertise, according to the company, which is confident Bosch will experience the same level of support and opportunity to thrive. Acre Security and Bosch will remain independent, standalone companies under Triton’s ownership, but will benefit from the potential to collaborate and share best practices as part of the broader Triton portfolio.  Resideo acquires Snap One  Earlier in 2024, there were other large M&A transactions. In the spring, Resideo Technologies, Inc., a manufacturer and distributor of technology-driven products and solutions, agreed to acquire Snap One Holdings Corp., a provider of smart-living products, services, and software to professional integrators. The transaction is valued at $1.4 billion, inclusive of net debt. Upon closing, Snap One becomes part of Resideo's ADI Global Distribution business.  Honeywell buys Carrier’s Access Solutions  In late 2023, Honeywell announced plans to enhance and strengthen its building automation capabilities with the acquisition of Carrier Global Corporation’s Global Access Solutions business for $4.95 billion, in an all-cash transaction.  The acquisition, which played out through 2024, includes both hardware and software solutions, adding three respected brands to Honeywell’s portfolio with a focus on life safety and digital access solutions. Acquired brands include LenelS2, commercial and enterprise access solutions; Onity electronic locks; and Supra cloud-based electronic real estate lock boxes. Hirsch reemerges as an iconic brand  The Identiv sale was originally announced in April, subject to regulatory approval Identiv announced plans to sell its physical security business and assets to Vitaprotech, the security solutions provider that also acquired British manufacturer, TDSI, in 2019. The Identiv sale was originally announced in April, subject to regulatory approval.  As a result of the sale, Hirsch, a global security technology pioneer advancing physical security, video intelligence, cybersecurity, and digital identification solutions, announces the relaunch of its iconic brand and strengthened focus on the industry’s most complete high-security, end-to-end platform.  Ease of use security solutions The move seeks to reposition Hirsch as the global pioneer in physical security, video intelligence, and identity solutions, protecting everything from small enterprises to critical national infrastructure. With a 43-year-strong foundation in the industry, Hirsch’s mission has always been empowering a secure, connected world, combining government-grade high security with ease of use. Milestone and Arcules unite  Effective July 1, 2024, global video technology company Milestone Systems announced its merger with the cloud-based video surveillance solutions provider, Arcules. Both companies are owned by Japanese multinational Canon Inc. Based in Irvine, Calif., Arcules was spun off from Milestone in 2017. The merger brings together Milestone and Arcules’ best-in-class capabilities within video management software (VMS), video analytics, and video surveillance as a service (VSaaS), providing a complete video technology offering.  More M&A stories in 2024  In other M&A moves in 2024, cloud-based workforce management software provider Synerion USA Inc. acquired cloud-based video surveillance and access control solutions platform Qumulex Inc. Also, the global pioneer in airspace awareness and security, Dedrone, became part of the public safety and technology company Axon. The acquisition unites two companies with a shared mission to improve public safety and national security by staying ahead of persistent and escalating threats, enabling faster, more effective responses and ultimately protecting more lives in more places.

The pattern of veins in the hand contains unique information that can be used for identity. Blood flowing through veins in the human body can absorb light waves of specific wavelengths. Irradiating the human palm with near-infrared light waves yields an image of the vascular pattern. A venous distribution map can be processed and compared to pre-registered data to match and confirm identity.    Palm vein biometrics The idea of palm vein biometrics goes back to the 1980s when palm vein scanners emerged as commercial products in the 1990s. The devices gained some traction in military-grade and high-security applications, although the technology was too expensive to become popular among mainstream applications such as physical access control.    Anviz Global is expanding palm vein technology into mainstream applications, featuring a lower price point that will open new market opportunities.    Palm vein technology “Palm vein technology has been viewed as a boutique product because it is costly and has not developed as a mainstream product,” says Mark Vena, Senior Director of Business Strategy and Development for Anviz Global. “With a more compelling price point, the market can see the technology more broadly. We can change the game in terms of how people think about palm vein technology.”  FAR and FRR Palm vein technology is more accurate than either fingerprint (0.0001% FAR) or facial recognition (0.001% FAR) Iris recognition is considered the gold standard in biometric identification, but palm vein technology can almost achieve the accuracy of iris. The false accept rate (FAR) for palm vein technology is 0.00008%, compared to 0.00005% for iris recognition systems. The false reject rate (FRR) is comparable at 0.01% for either technology. Palm vein technology is more accurate than either fingerprint (0.0001% FAR) or facial recognition (0.001% FAR). Palm vein identification occurs in less than half a second.   M7 Palm “Anviz is seeking to bring a high level of capability to more mainstream commercial applications,” says Vena, specifically providing a lower-cost palm vein unit. The M7 Palm by Anviz can achieve next-generation biometric access control for greater security and intelligence. The door-mounted unit combines palm vein recognition with an RFID card reader and PIN code (using a 17-button keypad), all configurable for multi-factor authentication.   Outdoor applications The robust unit, including a narrow metal exterior design, provides strong vandal resistance (IK10) and stability for outdoor applications. To ensure a weatherproof design, the IP66 rating indicates the product is completely protected against dust and can withstand strong jets of water from any direction. Power-over-ethernet (PoE) enables centralised power management and the ability to remotely reboot devices.  Wiegand-out interface The unit communicates using RS-485 or TCP/IP and can connect locks, exit buttons, door contacts, doorbells, etc The unit communicates using RS-485 or TCP/IP and can connect locks, exit buttons, door contacts, doorbells, etc. The Wiegand-out interface can connect to standard third-party controllers, or a built-in relay can trigger a lock directly. Capacity is 500 users.   Because palm vein recognition originates from the physiological characteristics of the human body, it represents a “credential” that cannot be forged, lost, or left at home. It is not easily counterfeited or worn out.  Multi-factor authentication Applications include industries requiring high security such as government, judicial, and banking. Multi-factor authentication eliminates fraud and ensures safety at banks, data centers, airports, prisons, and government.   An end user might opt for higher levels of access control for a laboratory or server room. For dealers and integrators, palm vein technology, including multi-factor authentication, provides an additional option for customers seeking to protect high-security areas on a large campus. Card readers Card readers may suffice for most of the doors, but an important laboratory or cash-handling area requires more protection.  Palm vein technology can secure a casino cash cage or a room containing corporate secrets.   Time of Flight ToF laser-ranging uses a laser to measure the distance to an object by calculating the time Time of Flight (ToF) laser-ranging achieves accurate measurement to ensure the right distance for operation. ToF laser-ranging uses a laser to measure the distance to an object by calculating the time it takes for the laser light to travel to the object and back. Palm vein technology operates in the range of 10 to 30cm (4 to 12 inches). The proprietary BioNANO palm vein recognition algorithm enables accurate and fast scanning speed.  Non-contact biometric The non-contact biometric performs in touchless environments and does not contribute to lingering health concerns in the post-COVID world. The technology is accurate across all hand types and skin tones. Users may feel more comfortable scanning their hands than their eyes.   Optimal human-machine interaction M7 Palm’s optimal human-machine interaction and user experience include a low-power-consumption OLED screen to deliver clear text notifications to the user.  Advantages of M7 Palm include accuracy, stability, security, and privacy. Features include easy installation with standard processes and no special tools, centralised power management, simplified cabling, and less maintenance.  Managing the system is expedited by integration with the Anviz CrossChex Standard access control and time management dashboard, used by more than 30,000 enterprises, and the system can be integrated with any access control system.   Security for SMBs Anviz Global is a converged intelligent security provider for SMBs and enterprise organisations Anviz Global is a converged intelligent security provider for small- and medium-sized businesses (SMBs) and enterprise organisations. The company’s product line includes biometrics, video surveillance, and security management solutions based on the cloud, Internet of Things (IoT) and artificial intelligence (AI) technologies.  Privacy concerns Anviz is part of the Xthings family of companies, which includes Ultraloq (smart locks), Utec (smart home), Bright (smart lighting), Secu365 (SaaS Platform), and Ulticam (smart cameras).  Privacy concerns are minimised because palm vein recognition does not directly store the original image but rather extracts feature information through algorithmic models. Personal data is protected through obfuscation and encryption.

An attention-grabbing exhibit at GSX 2024 in Orlando involved a robot dog that could open a door.  Boston Dynamics robot dog ASSA ABLOY impressed attendees with the robotics demonstration, featuring the Boston Dynamics robot dog that could open a door using either an HID credential or a mechanical grip. This innovation represents a shift toward more autonomous security solutions and is suitable for environments where human access may be limited. ASSA ABLOY impressed attendees with the Boston Dynamics robot dog Operational efficiency Eye-catching exhibits at the GSX in Orlando, showcasing the future of security technology It was one of many eye-catching exhibits at the GSX in Orlando, showcasing the future of security technology, and offering practical solutions to the industry's challenges.  For security professionals, the advancements presented opportunities to enhance operational efficiency and to maintain a proactive stance in a rapidly evolving market.  Control ID face identification Alongside their robot demonstration, ASSA ABLOY also highlighted the Control ID Face Identification.  Access Controller, providing advanced facial recognition access control. From identity management to AI-driven surveillance systems, GSX 2024 offered a glimpse into the tools that can streamline processes, increase security, and reduce costs. Here are some other highlights. ASSA ABLOY also highlighted the Control ID Face Identification More integration with critical infrastructure  A major theme at GSX 2024 was the increasing integration of security solutions with critical infrastructure. ALCEA (formerly ASSA ABLOY Critical Infrastructure) is an example. Their globalised software solution ALWIN is designed for managing access control, visitor management, and other security factors across multiple locations. ALCEA's approach involves not only internal collaborations within ASSA ABLOY but also partnerships with external organisations. An example of innovation is the Neenah Foundry lockable manhole cover, blending safety and security. Solving identity management challenges  The solution simplifies onboarding and access request changes while ensuring compliance with policies Identity management continues to be a key focus in the security sector, and AMAG Technology addresses this need with its Symmetry Connect product. The solution simplifies onboarding and access request changes while ensuring compliance with policies. For professionals overseeing identity access management, Symmetry Connect provides a streamlined, automated approach, reducing human error and increasing operational efficiency. AMAG also sees a growing demand for efficient visitor management systems, especially in the post-COVID landscape. AMAG’s products cater to the need for enhanced security without overburdening staff.  AI and cloud-based surveillance solutions  Axis Communications highlighted its advancements in AI and cloud-based video management systems with its AXIS Camera Station Edge and Pro products. These solutions can connect seamlessly to cloud systems, providing security professionals with easy access to surveillance data anywhere. With the increasing need for centralised management, Axis’s offerings ensure that security teams can efficiently manage surveillance with minimal infrastructure. Axis also showcased its commitment to AI-driven analytics based on superior video quality. There were also networked audio solutions for public announcements and background music, among other uses. Body-worn cameras for corporate and healthcare uses  Traditionally focused on law enforcement, Axon is now expanding its body-worn cameras and TASER technology into corporate, retail and healthcare environments. Their Axon Body Workforce camera is a practical solution for protecting frontline workers in high-risk environments.  Axon also introduced drone-based solutions for real-time aerial awareness Axon also introduced drone-based solutions for real-time aerial awareness, a significant benefit for large campuses or remote locations. As more industries adopt corporate surveillance systems, Axon’s offerings provide flexible, scalable solutions that address the need for real-time, actionable intelligence.  Cloud-based access for smart buildings  Brivo’s native cloud systems and flexible credentials offer practical, future-proof security options Brivo showcased how cloud technology is revolutionising access control by offering systems that integrate seamlessly with other smart building platforms. Their open API approach enables collaboration with IT teams, bridging the gap between physical security and IT management. Brivo’s new partnership with Comcast Smart Solutions illustrates how large enterprises can implement advanced solutions, including access control while maintaining flexibility. For professionals managing complex building environments, Brivo’s native cloud systems and flexible credentials offer practical, future-proof security options.  AI-powered multi-sensor camera  Hanwha focused on an AI-powered multi-sensor camera, equipped with an NVIDIA processor capable of running complex analytics. In addition, Hanwha’s new AI camera technology can process multiple video streams simultaneously, either stream from its sensors or outside cameras, enabling better tracking of objects in complex environments. Their eight-channel AI Box, which converts legacy cameras into AI-enabled devices, is an attractive solution for professionals seeking to upgrade existing systems without the need for complete overhauls. For security teams looking to enhance situational awareness, Hanwha’s AI-based offerings provide advanced, scalable solutions.  Workflow management and hybrid cloud security  Genetec continued the theme of integrated solutions with their Operations Centre module for Security Centre, which consolidates work management into a single platform. Built on lean management principles, this system simplifies workflow for security professionals, promoting real-time collaboration across mobile and web platforms. As the industry shifts from on-premises systems to hybrid cloud solutions, Genetec’s products provide seamless transitions for organisations. Their new SaaS Security Centre also allows for natural language video searches in multiple languages, making it easier for global teams to manage operations across locations.  Simplifying remote surveillance  The company’s focus on scalability and efficiency is demonstrated by the “Eagle Eye Complete” subscription service Eagle Eye Networks showcased their continued international expansion, highlighting a new data centre opening in Saudi Arabia and new hiring initiatives in Australia and Europe. Their “Eagle Eye Anywhere” solar-powered camera system exemplifies the move towards flexible, easy-to-install solutions that can be deployed in remote locations. Integrators benefit from simplified maintenance through remote management, reducing the need for on-site support and ensuring operational continuity. The company’s focus on scalability and efficiency, as demonstrated by the “Eagle Eye Complete” subscription service, reflects the broader industry’s shift toward managed security services.  Tailored solutions for commercial clients  Everon continues its transition away from its former identity as ADT Commercial. Claiming the status of a competitive commercial integrator, Everon is reinventing itself by offering customised billing and monitoring solutions for a range of industries. Their cloud-based business intelligence platform, which combines video surveillance with data analysis, is aimed at enhancing operational awareness by detecting anomalies such as OSHA violations or retail point-of-sale exceptions. With AI-driven dashboards, clients can customise their security solutions to meet specific needs, reflecting a growing demand for tailored, data-driven security applications.  Innovation through cloud and mobile LenelS2 is part of Honeywell, and they emphasised their investment in cloud and mobile solutions at GSX 2024. Their "Enterprise OnGuard Cloud" platform, launched in June 2024, is a testament to the growing demand for cloud-enabled access control systems. With the addition of NFC-enabled Blue Diamond credentials, LenelS2 is pushing towards smarter, more secure mobile access options. The strategic combination of Lenel’s solutions with Honeywell’s infrastructure offers users enhanced engineering capabilities and global reach. This reflects a broader market trend of integrating mobile devices into physical security protocols.  Bringing AI to everyday security LPR system, combined with their Searchlight Cloud Analytics, offers a powerful tool for identifying security risks March Networks highlighted their new AI-driven smart search feature, designed to help security teams quickly detect operational anomalies in retail and financial environments. From identifying misplaced cash in quick-service restaurants (QSRs) to detecting "jackpotting" attacks on ATMs, their solution highlights the increasing importance of AI in enhancing both security and operational efficiency. Their Licence Plate Recognition (LPR) system, combined with their Searchlight Cloud Analytics, offers a powerful tool for identifying and responding to security risks in real-time, emphasising the practicality of AI in daily security operations.  Driving sustainability in security  Securitas showcased its commitment to sustainability, a growing concern for businesses across all industries. By providing CO2 data for clients and promoting digital tools like mobile credentials, Securitas is leading the charge in creating greener, more sustainable security solutions. Their focus on remote services and occupancy insights offers companies a way to reduce their environmental impact while enhancing security operations. The company’s alignment with science-based targets and circular economy practices signifies the increasing role sustainability will play in the security sector.  Future lies in integration  The GSX 2024 trade show revealed that the future of security lies in intelligent integration, AI-driven analytics, and cloud-based management systems. The innovations presented will help security professionals streamline their operations, enhance situational awareness, and future-proof their systems. As these technologies continue to evolve, professionals must stay informed about the latest advancements to maintain a competitive edge in the security marketplace. GSX was a great place to start. At the end of the day at GSX, it wasn’t just the robot dog that was opening doors …. to the future of security systems. {##Poll1727925373 - Of the important factors highlighted at GSX 2024, which do you consider most when adopting new security solutions?##}

Genetec Inc., the global pioneer in enterprise physical security software, announced that Brigham Young University's (BYU) has optimised its security operations with the Genetec™ Operations Center work management system. Located on a 560-acre campus in Provo, Utah, BYU is home to nearly 34,000 students and over 5,000 faculty and staff. Enhancing campus security A robust security team of officers, supervisors,  trained students, and staff ensures campus safety The university’s robust security program includes 25 sworn officers, 15 security supervisors, and up to 400 student employees trained through its Security Academy. To better coordinate multiple departments and manage a broad range of responsibilities, BYU sought a solution that would unify operations and improve efficiency. Simplifying operations The Genetec Operations Center is integrated with BYU’s existing Security Center platform, enabling the university to consolidate tasks like dispatching, work ticketing, and activity tracking into a single system. This streamlined approach replaces disconnected tools and manual processes, helping teams collaborate more effectively and maintain clear visibility of their operations. With Operations Center, BYU has automated several key processes.  For example, routine tasks such as nightly code checks across campus divisions, equipment inspections, and building audits are now scheduled and managed automatically. This reduces the workload on dispatchers, minimises the potential for errors, and ensures tasks are completed consistently. The mobile app also enhances situational awareness for field officers, providing real-time updates on assignments and facilitating compliance with operational procedures. Flexible and customisable workflows Operations Center ensures tasks are completed efficiently while reducing the learning curve The flexible design of Operations Center allows BYU to customise workflows and reports to suit specific departmental requirements. From tracking officer locations to managing inventory and generating incident documentation, the platform adapts to support the diverse needs of the university’s security teams. The system has also streamlined onboarding processes for new staff and student employees. By offering intuitive tools and tailored workflows, Operations Center ensures tasks are completed efficiently while reducing the learning curve for new team members. Enhancing collaboration and efficiency The implementation of Operations Center has significantly improved BYU's ability to coordinate security efforts, enhance communication, streamline data sharing, and centralise documentation and auditing processes. Automation of routine processes, such as inspections and daily reporting, reduces manual effort, freeing teams to focus on higher-priority responsibilities. "First-time users of Operations Center immediately see how it benefits their organisation—no extensive training required. It delivers quick and accurate results. Without Genetec, I can't imagine how we’d manage all this information,” says Chris Autry, Managing Director of BYU Police and BYU Security.

Managing access to and around Helsinki Airport is a complex task. Around 15,000 people work there daily pre-pandemic passenger numbers hovered around 60,000 to 70,000. Challenges faced Only authorised people should have access to many areas at an airport. The management of movement — by passengers, staff, and contractors— is critical to Finavia’s mission to deliver an efficient service. They sought new access solutions to help. Finavia staff and customer safety is paramount. In addition, every new access control device must: Facilitate the move to keyless security at the airport, which aims to enhance user convenience. Offer compatibility so Finavia can secure all types of openings, from doors and cabinets to fences and cargo. Integrate seamlessly with the existing access control system and software used at Helsinki Airport. Meet essential requirements for securing such a sensitive site: safety, functionality, durability and usability. Solution With Aperio H100 battery-powered handles, all types of airport doors are connected Partnering with ASSA ABLOY gave Finavia a vast choice of solutions to meet its complex security needs. With Aperio H100 battery-powered handles, all types of airport doors are connected to their access control system. This Aperio solution with inbuilt RFID capability was easy to install without the cabling that traditional devices require. “We see in real-time who will open the lock and when, and we can modify and grant access rights, remotely,” explains Kari Mäkinen.  Programmable, secure ID cards Authorised building users come and go with programmable, secure ID cards. It’s much more convenient than a mechanical key, “The access cards of both Finavia personnel and staff of other companies are easily programmed with necessary access rights,” he adds. “When employees change, their access is disabled. Or if the card gets lost, it can be completely removed from the system. With mechanical keys, that process is much harder.” Durability, security of supply, and usability Multiple compatible ASSA ABLOY solutions are deployed alongside wireless Aperio and CLIQ door devices. Keyless, mobile-operated padlocks secure fencing and cargo. An antimicrobial coating on door handles helps to prevent germ spread and reassures staff. The availability of all these solutions from a single manufacturer helped Finavia to create a unified, integrated system at Helsinki Airport. “Safety, functionality, durability, security of supply, and usability were the reasons we chose the ASSA ABLOY solution,” said Kari Mäkinen, Senior Access Control Specialist at Helsinki Airport.

In 1899, the Texas Legislature authorised the formation of the Southwest Texas State Normal School, which opened in San Marcos four years later. At the time, the school’s mission was to prepare Texas public school teachers. Still, over the years, it has undergone several expansions and name changes to reflect its evolution into the major multi-purpose university Texas State has become. San Marcos campus From its humble beginnings located in a single building, Texas State’s original San Marcos campus has grown to cover a 485-acre campus home to 267 buildings and an additional 5,038 acres of recreational, instructional, farm, and ranch land. The university added a second campus in Round Rock, which has grown from 15 temporary buildings to a 101-acre campus with state-of-the-art facilities. Need for electronic key control Texas reviewed its policies and determined the necessity of implementing electronic key control Texas State’s student population has kept pace with its physical expansion, growing from 303 in 1903 to more than 35,546 in 2013. This marks the university's 16th consecutive year of enrollment growth. Anticipating continued physical and population growth, Texas reviewed its policies and determined the necessity of implementing electronic key control systems in sensitive areas. Given its size, as many as 85 of these systems could potentially be needed as part of this initiative. Challenges faced Texas State was faced with a particularly challenging growth-related issue in September 2013, as its freshman enrollment surged to more than 5,000. Like many universities, Texas State requires its freshmen to live on campus, which it sees as a tool for retention. That policy seems to be working, with approximately 80 percent of freshmen living on campus technically returning for the following semester. Student accommodation The university has pursued an aggressive construction campaign to accommodate the growing number of on-campus residents. Every two years, a new residence hall complex is built to house approximately 600 additional students, and a third new housing complex will be built this fall. In all, Texas State spent more than $190 million on new or renovated buildings, and more construction is planned for the foreseeable future. Key management policies The decision was made to update key management policies and practices to make them more efficient and effective With a large number of individuals requiring access to so many facilities, the university recognised that key management had the potential to become a high-risk issue and determined to become proactive in reducing that risk. Maintenance staff members would often reach for the key to a particular building they needed to access, only to find it was already checked out. They would then be forced to go through the time-consuming – and frustrating – process of determining who had the key last and tracking that person down to retrieve it. The decision was made to update key management policies and practices to make them more efficient and effective. Solution: KeyWatcher Touch To combat these problems and increase the security and effectiveness of its key management, Texas State charged its University Police Department and other stakeholders with undertaking an extensive review of the available options for key management systems on the market. This exhaustive process involved gathering research from printed materials and online research, having discussions with current customers of the various vendors, and listening to on-site presentations from the companies under consideration. After it reviewed key control cabinets and systems, Texas State chose KeyWatcher Touch from Morse Watchmans. Key features The main factors that led Texas State to choose KeyWatcher Touch systems were its robust feature set and competitive pricing. The school was also impressed by Morse Watchmans’ receptiveness to its specific needs – a six-digit user ID, for example – and ability to implement changes quickly. Access to support was also a main consideration, so Texas State appreciated that the system was produced domestically by a company with a 130-year history. Implemented at housing and services The department also operates a facilities service group consisting of 110 full-time employees and a staff Of the KeyWatcher systems to be implemented, the largest number were to be deployed for Texas State’s Department of Housing and Residential Life, which provides housing and services to approximately 7,000 residents in 25 facilities. The department also operates a facilities service group consisting of 110 full-time employees and a staff of 170 building paraprofessionals. Enterprise management "Because of the personnel changes the department experiences on an annual basis, the system’s enterprise management capability has been a valuable feature, as have its robust reporting capabilities," says Kyle Estes, Texas State’s Associate Director of Housing Facilities Services. "Having keys available in each residence hall for use by maintenance staff has made the department more efficient and reduced their liability; staff no longer need to carry multiple master keys across campus for different buildings." Employee accountability “Because the system automatically generates a log of who has each key, we’ve been able to establish much better employee accountability for key usage,” Estes says. “The ability to set a maximum duration that each key can be checked out and to receive alarms when that limit is exceeded has eliminated the problem of having keys unnecessarily checked out and as a result inaccessible when someone needs them.” Ease of use and centralised management The ease of use and centralised management features provided by the system’s network All KeyWatcher Touch systems deployed at Texas State are connected to the university’s network and interface with its card access and email systems. The ease of use and centralised management features provided by the system’s network capabilities have streamlined the once cumbersome process of generating reports and reviewing incidents. "One particular feature, the ability to access the system from anywhere, has made the system even more effective," Estes says. A test case As one of the earliest adopters of KeyWatcher Touch, the Housing and Facilities Department served as a test case of sorts for the system. Based on the success the department has had, combined with its continued rapid growth and expansion, Texas State University’s 85-system implementation is ongoing. As more systems are added, expansion will be a consideration moving forward, but Estes doesn’t anticipate that being a problem. Reliable system “We’ve found that expanding these systems is fairly easy and doesn’t involve time-consuming processes that could delay implementation of key management for particularly sensitive areas,” Estes says. “Overall, the system has been very reliable, and the support staff has been very responsive and regularly available to help resolve the very few minor issues we’ve encountered promptly.” The University of Texas expanded its KeyWatcher Touch systems in 2015, 2017, 2018, 2020, and 2021. Key watcher touch features Vibrant 7” touchscreen. Modular, customisable design. Easy-to-use interface. KeyFind – locate the key you need. Key reservations. KeyAnywhere – return keys to any system. Patented SmartKey system. Full scalability. True touch software  New access control-style interface. Extensive and detailed reporting options. Flexible, email/SMS-capable notifications. Easy-to-read colour reports (including PDFs). Schedule reports to email automatically. Automatically sync changes. Profiles – easily assign user access. “We’ve been especially happy with the KeyWatcher’s access and reporting capabilities, and the system’s reporting tools make reviewing events and issues incredibly simple,” said Kyle EstesAssociate Director of Housing for Facilities Services Texas State.

New technology advancements significantly increase efficiency and productivity in any industry, including physical security. Enhanced innovation both creates new products and services and improves existing products, all for the benefit of security manufacturers, integrators, and end users. Companies that embrace new technology stay ahead of the curve and gain a significant competitive advantage. In addition, they can differentiate themselves in the marketplace. We asked this week's Expert Panel Roundtable: What are the most promising new technologies in the physical security industry?   

Port forwarding is a networking technique that allows incoming traffic on a specific port number to be redirected to a particular device or application on a local network. Open ports on the network expose an IP video system to the internet. This makes it a potential target for malicious cyberattacks. In the physical security industry, the elimination of port forwarding is seen as a basic and manageable precaution to shore up cybersecurity. We asked this week's Expert Panel Roundtable: What are the risks of port forwarding, and how can manufacturers and/or integrators mitigate those risks? 

A software platform designed to centralise and manage various physical security systems within an organisation used to be called a PSIM (physical security information management) system. Generally speaking, however, the PSIM term has fallen out of favour because the systems were seen as expensive and difficult to manage. The phrase has been replaced by command-and-control, referring to software that combines access control, video surveillance, intrusion detection, and other systems into a unified platform. It’s a ripe area for innovation in the physical security space. We asked this week’s Expert Panel Roundtable: What’s new in command-and-control systems, and what is the impact?