Airport security
By combining innovative radar, camera and software technologies, Navtech and Dallmeier Electronic now offer an integrated solution for optimised airside security at airports. By integrating the two systems, airport operators can achieve a very high level of objective security against a wide range of threat scenarios at a low total cost of ownership. Airside violations are a major security problem in air traffic. The scenario of possible threats ranges from disruptions of flight operations by ac...
TeamViewer, a renowned global provider of remote connectivity and workplace digitalisation solutions, announced the integration of its technology into Sony BRAVIA Professional Displays. This strategic implementation is designed to improve the maintenance and incident response capabilities of managed commercial displays used in complex environments, such as restaurants, shopping malls, and airports. As a result, TeamViewer and Sony customers can improve efficiency and increase sustainability in...
Eviden, the Atos Group business pioneering in digital, cloud, big data, and security, announces that the French Defence Procurement Agency (DGA), via the Defence Digital Agency (AND), has entrusted it with developing and deploying SICS ALAT. This system onboard the ALAT (French Army Light Aviation) aircraft is part of the French army's ramp-up of its collaborative combat capabilities. This new information system will replace the existing systems by 2026. SICS ALAT SICS ALAT enables ALAT...
OSI Systems, Inc. announced that its Security division was awarded a contract from an international airport for approximately $42 million to provide a range of checkpoint and hold baggage screening solutions. Maintenance, service, and support Among the systems to be included are the RTT® 110 (Real Time Tomography) explosive detection system for screening hold baggage, Orion® 920CT (Computed Tomography) checkpoint screening system integrated with Rapiscan TRS™ (Tray Return System)...
Current UK Managing Director Andy Madge will retire, effective 1 July 2024, handing over responsibility for the UK and Ireland subsidiary to Mike Garrod. Mike Garrod, with extensive experience in the aerospace and defence sectors, joined Frequentis UK on 13 May to begin a phased handover to close Andy’s seven successful years as Managing Director of the UK and Ireland subsidiary. Frequentis UK Frequentis UK operates across all five Frequentis business segments, including civil and...
Airport Show is all set for a smooth take-off for its 23rd edition on May 14 at the Dubai World Trade Centre (DWTC) with key stakeholders utilising the annual exhibition dedicated to the Middle East, Africa, and South Asia (MEASA) to explore and embrace new technologies and innovative products to handle the fast rebounding air passengers and cargo traffic. Airport passenger expectations The participants will also have their focus and attention on products and services designed t...
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The 23rd edition of the Airport Show was the venue to showcase and introduce new technologies and services in ground handling, cargo movements, and airport operations to foster agility as well as sustainability. More than 30 new innovators joined the Airport Show to introduce their cutting-edge technologies and services. Innovations introduced were a major draw at the Show, which attracted thousands of trade visitors and stakeholders. Helipad Systems Supplies Ground handling service providers and air navigation service providers, participating in the Airport Show received overwhelming response from the industry as well as trade visitors. Global Air Navigation Services (GANS), the only private sector air navigation services provider in the region certified by the UAE’s General Civil Aviation Authority (GCAA), displayed its capabilities in the engineering of Heliport Facilities and Helipad Systems Supplies and Installation. GSE Zone, in partnership with dnata, witnessed the showcasing of innovations presented by ground-handling equipment manufacturers. GSE Zone at Airport Show 2024 Mallaghan trucks This innovative choice aligns seamlessly with Dnata's dedication to environmental responsibility Big players like dnata showcased Mallaghan's cutting-edge trucks for catering operations, highlighting its commitment to sustainability. By opting for Mallaghan trucks equipped with EURO 6 technology, dnata achieves an impressive 80% reduction in emissions compared to EURO 5 standards, along with a 66% reduction in permitted particulate mass. This innovative choice aligns seamlessly with dnata's dedication to environmental responsibility and engineering excellence. Tisabas Operation, Towbarless tractor dnata also showcased ‘Tisabas Operation’, a folding baggage conveyor system for loading and unloading bags, cargo, and mail in aircraft. This system is created to help prevent back injuries caused by working in confined spaces, repetitive lifting, and twisting of loads. It also helps to reduce damage to aircraft and to customer baggage with fewer claims. dnata also displayed the Towbarless tractor, an electric vehicle for towing aircraft at airports. SDX 10060 XDi Smith Detection showcased SDX 10060 XDi, a groundbreaking advancement in security screening technology. The system accurately identifies molecular structures by utilising X-ray Diffraction (XRD), revolutionising object detection even among items with similar densities. Smiths Detection Stand at Airport Show 2024 Key features include automated alarm resolution for hold baggage screening, enhancing both security and operational efficiency. Screening accuracy SDX 10060 XDi elevates screening accuracy for narcotics and contraband, bolstering security measures Additionally, in-line automatic air cargo screening is streamlined, improving security and operational speed for small parcels and mail. The SDX 10060 XDi also elevates screening accuracy for narcotics and contraband, bolstering security measures at international checkpoints. Panel discussion The Airport Show 2024 hosted a high-profile panel discussion titled “Elevating Passenger Experience: Investing in Innovation to Capture Traveler Hearts.” At a time when the travel industry is facing unprecedented changes and challenges, the session explored the critical importance of passenger experience in today’s competitive landscape and the pivotal role of innovation in shaping it. Experts and pioneers from the industry shared their insights and strategies for elevating the passenger experience through innovative solutions and technologies. Critical nature of passenger experience The panelists highlighted innovation as the driving force behind enhancing and transforming this experience The session, moderated by Dr. Nikhil Kilpady, Director - Aerospace & Defence, Frost & Sullivan, featured Nagy Abu Zeid, Vice President of Strategy and Planning at Oman Airports, Alpros Mohammad Hamzouq, Quality, Safety and Risk Management Director, Airport International Group (AIG), Anurag Shandilya, Head of Operations, Noida International Airport in India, Ismail Issa, Manager Innovation - Web 3.0, Futures & Innovation at Emirates Group, and Ioana Apintei, Head of Product at AirportLabs. The panelists emphasised the critical nature of passenger experience as a key differentiator in the competitive travel industry. They highlighted innovation as the driving force behind enhancing and transforming this experience. Data-driven insights and feedback mechanisms The speakers discussed the importance of continuously adapting to the evolving expectations and preferences of travelers through innovative approaches, leveraging data-driven insights and feedback mechanisms. They also explored innovative passenger-centric solutions and advanced technologies that have significantly improved passenger experiences across different travel modes, including biometrics, AI, IoT, and seamless travel journey solutions.
The number of women in the civil aviation workforce, especially in leadership positions like CEOs, pilots, air traffic controllers, and aircraft engineers, has been on an ascent, especially in the Middle East and North Africa (MENA) region as the global aviation industry heads toward growth and expansion. To boost their presence in leadership roles in the US$553.9 billion-value global airlines market, the International Air Transport Association (IATA), the trade association representing approximately 275 commercial airlines that account for more than 83 percent of total global air traffic, launched the 25by2025 initiative in 2019 to increase female representation – in senior aviation roles and in areas where women are traditionally underrepresented – by up to a quarter by 2025. ICAO’s global survey The rate of female aircraft care engineers and mechanics rose to three percent worldwide An ICAO’s global survey revealed that the participation of women holding positions as pilots, air traffic controllers, and maintenance technicians has increased on an overall basis to 4.9 percent globally in 2021. The percentage of women pilots in service increased to 4.0 percent globally, with the highest increase observed in the Asia Pacific and Latin America/Caribbean regions. North America scored highest globally with 4.6 percent women pilots, followed by Africa and Europe with 4.1 percent and 4.0 percent, respectively. The percentage of female aircraft maintenance engineers and technicians rose to three percent worldwide, with increases being seen in all regions except the Middle East and Africa. The number of women air traffic controllers remained stable globally at around 20.6 percent, with increases being observed in the Latin America/Caribbean and Middle East regions. The Latin America/Caribbean region featured the highest percentage of women controllers with 31.8 percent, followed by Europe with 21.4 percent, as per the International Civil Aviation Organisation (ICAO). Report by the Emirates News Agency WIA Middle East Conference and Awards will take place as a co-located event of the 23rd edition Currently, 27,000+ women are employed in the UAE aviation sector, accounting for 42 percent of the total workforce, according to a report by the Emirates News Agency. The Arab region, according to the International Labour Organisation (ILO) has the world’s lowest rate of female labour force participation - 18.4 percent compared to the global average of 48 percent. To boost the numbers of women in civil aviation in the Middle East region, the Women in Aviation (WIA) Middle East Conference and Awards will take place as a co-located event of the 23rd edition of the Airport Show taking place from May 16 at Sheikh Saeed Hall of Dubai World Trade Centre (DWTC). Initiatives of the WIA Association May Ismail, Event Manager at RX Global, the organisers of the Airport Show, said: “We are helping give momentum to the efforts to draw more women into the aviation fold in responsible positions to enhance the pace of growth and add vibrancy to the industry.” Being organised by the Emirates Aviation Association (EAA) and the Women in Aviation (WIA) Middle East Chapter and hosted by Airport Show, the 11th edition of the Conference and Awards is slated to attract not only the region’s most influential women pioneers in the aviation industry but also organisations that collectively support the initiatives of the Women in Aviation (WIA) Association members. Women's advancement into leadership Among the conference sponsors is Boeing. In a statement, Kuljit Ghata-Aura, President of Boeing Middle East, Türkiye, Africa and Central Asia, said: “We've seen Boeing’s community outreach programs firsthand, cultivating entrepreneurial skills for women across our region. They drive women's advancement into leadership and nurture future female professionals. These efforts, emphasising crucial entrepreneurial skills like communication, negotiation, and strategic acumen, empower women and promote diversity, innovation, and sustainable progress.” At the WIA Conference, winners will be presented with eight awards At the WIA Conference, winners will be presented with eight awards-Innovative Leader Award in Women in Aviation; Women in Aviation Leadership Award; Most Supportive Company for WAI-Middle East; Most Sustainable Company in Aviation; Best Educational Institution in the Aviation Field Award; Best Training Institution in the Aviation field Award; Most Recognised Women in Aviation Award, and Achiever Award in Women in Aviation. Goals of progress and advancement Yousif Al Hammadi, President of Emirates Aviation Association, said: “We at Emirates Aviation Association are proud to support the Middle East Chapter of Women in Aviation and I wholeheartedly endorse the commitment to equipping aviation professionals with the skills necessary for future success. The mission to foster collaboration and drive impactful industry evolution resonates deeply with our shared goals of progress and advancement. I encourage every one of you to join us for enlightening panel discussions. Together, let's seise the opportunity to inspire, empower, and shape the future of aviation. Your participation is instrumental in forging a path towards enhanced opportunities and success for all.” Mervat Sultan, President and Founder of Woman in Aviation Middle East Chapter, remarked: “At the Middle East Chapter of Women in Aviation, our focus is on equipping all professionals in the aviation industry with the necessary skills to navigate future demands. Our mission is to facilitate collaboration for impactful industry evolution. Through meaningful collaboration, we'll overcome obstacles, forge connections, and foster an environment that embraces diversity and inclusivity. Each member of the aviation community plays a crucial role in shaping the future, and together, we’ll steer towards enhanced opportunities and success for all.” Changing aviation landscape Thirteen of the 15 nations with the lower rates of women participating in the labour force in the MENA With 53 percent of Emirati women employed in the workforce, female workforce participation in the UAE well outpaced the current global average of 47.4 percent. In 2018, compared with the Middle East and North Africa, MENA countries, the UAE had more women pilots, captains, aircraft engineers, mechanics, aircraft maintenance, and air traffic controllers. Thirteen of the 15 countries with the lowest rates of women participating in the labour force were in the MENA. The WIA Conference will debate collaborative efforts between governments, civil companies, and educational institutions; navigating public perception in the Digital Age, the era of Urban Air Mobility (UAM), and adapting to a changing aviation landscape. In addition to Merwat Sultan, the WIA conference will be addressed among others by Kuljit Singh Ghata-Aura, President of Boing Middle East, Turkey, and Africa, Jen Watson, Founder-CEO of Renaissance, an aviation industry HR Advisor and Search Specialist, Eng. Salem Alzaabi, Aircraft Engineer, Etihad Airways, Dr. Maryam Kutait, Lead, Global Accellators and Innovation Programmes at Boeing, and Roula Droubi, Regional Director for Government, Industrial; and Community Engagement at Boeing. Initiative’s signatories IATA observed that the last decade has brought sweeping redefinition to workplaces across the Middle East. “To a degree not seen before in the history of the region, it is making strides in closing its gender gap, with an increasing number of organisations adding gender diversity to their agenda. Several of these organisations are pioneering gender equity practices and policies in a way that is uniquely reflective of the region’s cultural and societal context.” With IATA having more than 200 signatories, the change is already taking place in the civil aviation industry. There are more than 1,000 new female pilots at airlines that have signed up for the initiative. The initiative’s signatories counted during the 2021-2022 period over 1,000 new female pilots (25+ percent) in their ranks and 28 percent of women in senior roles. Less than seven percent of board seats are held by women in the Arabian Gulf states as against 20 percent globally.
Enhancing physical security, especially perimeter intrusion detection (PID) at critical infrastructure sites like airports, data centres, warehouses, and utilities, is increasingly crucial due to growing threats such as theft, protests, sabotage, terrorism, and war. Quanergy 3D LiDAR Solutions In its latest whitepaper, Quanergy 3D LiDAR Solutions Redefining the Physical Security of Critical Infrastructure, global technology intelligence firm ABI Research forecasts the worldwide physical security market for LiDAR sensors will surpass 3 million total installations by 2030, with water infrastructure leading the segment. The yearly revenue opportunity will exceed US$6 billion in 2030. Physical breaches “Physical security, specifically PID, encompasses controlling access for both individuals and vehicles into secured areas, as well as preventing objects from being thrown or passed across perimeter boundaries,” explains Dominique Bonte, Vice President of end markets, at ABI Research. "Moreover, physical breaches often precede cyberattacks, underscoring the importance of intrusion detection in combating cyber threats." 2D technologies lack accuracy and performance Current security solutions relying on cameras and/or radar struggle to effectively detect and track intruders Current security solutions relying on cameras and/or radar struggle to effectively detect and track intruders, and produce numerous false alerts, leading to higher operating costs and alarm fatigue. These legacy two-dimensional (2D) technologies lack accuracy and perform poorly in low light and adverse weather conditions, resulting in missed events, increased liabilities, and a high cost of ownership. 3D LiDAR features According to Bonte, “Three-dimensional (3D) LiDAR offers robust, reliable, and high-precision detection and tracking employing mesh architecture at an overall lower total cost of ownership (TCO), allowing security personnel and critical infrastructure to increase the effectiveness, while reducing the cost associated with manned guard services.” The whitepaper, Quanergy 3D LiDAR Solutions Redefining the Physical Security of Critical Infrastructure, explores: A comparison of physical security technologies. Key critical infrastructure markets. LiDAR case studies for physical security segments. Physical Security LiDAR market sizing and forecasts. Quanergy LiDAR solutions for physical security. Reliable, and high-precision detection ABI Research believes that 3D LiDAR solutions will have a transformational impact on the physical security market, redefining how to protect vulnerable critical infrastructure. “The unique characteristics of LiDAR in terms of detection accuracy and reliability, range and field of view, continuous tracking, ease of deployment, and privacy preservation make it the technology of choice for next-generation physical security solutions to protect a wide range of mission-critical assets in the utility, data centre, airport, and other critical infrastructure segments,” Bonte concludes.
Multinational companies are tapping the pioneering annual airport industry-dedicated event, set to take place in Dubai, to enter into meaningful networking as the regional airports hunt to acquire the latest technology and innovative services to meet the expectations of the fast-growing air travel market. Airport Show 2024 The 23rd edition of the dedicated B2B platform for the airports industry in the Middle East, North Africa, and South Asia (MENASA) region will be held from May 14 to 16 at the Dubai World Trade Centre (DWTC). Over 150 exhibitors from more than 20 countries and 6,000 visitors from over 30 countries will attend the three-day business gathering. Four co-located events The fastest-growing aviation market in the world will be required to invest around US$151 billion The Airport Show will have on its sidelines four co-located events – the ATC Forum, Airport Security Middle East, the Global Airport Leaders Forum (GALF), and the Women in Aviation Middle East Conference and Awards. The unfaltering interest of the global players continues as the Middle East Aviation Market, valued at US$60 billion in 2023, is predicted to rise substantially with its 110 airports projected to handle 1.1 billion passengers by 2040. The fastest-growing aviation market in the world will be required to invest around US$151 billion in capacity expansion. Airport sustainability, digitalisation, and urban air mobility His Highness Sheikh Ahmed bin Saeed Al Maktoum, President of the Dubai Civil Aviation Authority (DCAA), Chairman of Dubai Airports, Chairman and Chief Executive of Emirates Airline and Group, and Patron of Airport Show said, “The business event will see innovations in airport sustainability, digitalisation, and urban air mobility being showcased." "Airport Show is the best venue to select and source the cutting-edge technologies and newest innovative products to better the airport operations.” Business Connect Brands like Smiths Detection, emaratech, Siemens, Honeywell, TLD, Aviramp GSE, and ITW GSE are among the exhibitors The Business Connect offers a premier platform to network, source, and collaborate with the minds behind the world’s most advanced aviation facilities. Pioneering brands like Smiths Detection, emaratech, Siemens, Honeywell, TLD, Aviramp GSE, and ITW GSE are among the exhibitors that will be at the Airport Show. The participants include key project pioneers driving over US$260 billion in airport development across the Middle East, North Africa, and South Asia (MENASA). Digital matchmaking service Among the key airport project pioneers who have confirmed their participation include Air India SATS Airport Services, Airports of Thailand, Angkasa Pura Airports of Indonesia, Armenia International Airports, Singapore’s BOC Aviation, CAAB of Botswana, Egyptian Airports Company (EAC), Erbil International Airport, Hong Kong International Airport, Mactan- Cebu International Airport Authority, New Delhi Airport, Ntech Aviation of South Africa, Pakistan Civil Aviation Authority, Uganda Civil Aviation Authority, and Yerevan Zvartnots International Airport of Armenia. Exhibitors will be provided access to the Business Connect digital matchmaking service to plan and reserve their spots in the limited meeting schedules of the buyers. Creating connections May Ismail, Event Manager at RX, part of RELX that organises about 400 events in 22 countries across 42 industry sectors, said, “This will be a full-house edition with almost everyone who matters in the industry coming with strong enthusiasm and high expectations. Growth and expansion of the airports in the region continue to be pursued at a phenomenal pace. Creating connections and learning is crucial for aviation businesses." "It is a good opportunity to make use of this platform to work together in identifying new revenue streams and new strategies, managing new businesses, and gaining a better understanding of the competitive marketplace.”
Honeywell unveiled Honeywell Forge Performance+ for Aerospace, a cloud-based platform that utilises AI and machine learning (ML) to help commercial aerospace manufacturing and maintenance, repair & overhaul (MRO) facilities modernise production and lower operational costs through digitalisation. This addition to the Honeywell Forge suite further supports Honeywell’s alignment with the megatrends of advancing automation and the future of aviation. Complexity and operating costs “During a time of increasing workplace complexity and operating costs, operators need to be able to leverage data to inform critical decision-making and embrace automation,” said Karen Miller, General Manager, Honeywell Connected Aerospace. Karen Miller adds, “As the aviation industry grapples with issues such as aging fleets, higher maintenance costs and ongoing supply chain challenges, Honeywell Forge Performance+ for Aerospace can help organisations achieve key outcomes such as quicker turnarounds, increased asset utilisation and decreased maintenance times.” Aerospace manufacturing and MRO operations Aerospace manufacturing and MRO operations face several challenges about operations and workforce Aerospace manufacturing and MRO operations face several challenges regarding operations and workforces. Many of these organisations need to increase operational awareness and improve asset management, such as quickly locating assets across a site, while also lowering operational costs. Organisations also have siloed data that cannot be effectively utilised in managing their businesses due to complex assets, facilities and workforces. Enhancing operational efficiency “Today’s aerospace companies need to improve their operational efficiency and gain better visibility into their assets, but disconnected and manual processes hold them back,” said Michael Rowe, Vice President Aerospace & Defence at Frost & Sullivan, a major industry analyst firm. Michael Rowe adds, “A smaller MRO team may have more than 1,200 open maintenance actions to tackle. Instead of focusing initially on work that seems easiest to complete, software solutions, such as Honeywell Forge Performance+ for Aerospace can enable companies to first address those tasks with the highest impact on operations that improve productivity and decrease costly downtime." Addition of FedRAMP Honeywell Forge Performance+ for Aerospace combines predictive maintenance, site optimisation and workforce intelligence into one solution. Looking ahead, Honeywell will also expand Honeywell Forge Performance+ for Aerospace with the addition of FedRAMP, a defence-compliant version of the platform that will provide services and solutions that are tailored to the defence industry.
Morse Watchmans, the industry pioneer in key control and asset management systems, is proud to be showcasing its line of key control and asset management solutions at Expo Seguridad Mexico 2024, April 16-18 at the Centro Citibanamex, Mexico City. Morse Watchman’s new Emergency Key Grab (EKG) EKG will be on display alongside additional key control and asset management solutions at stand # 1837. New and award-winning products “Following a successful showing at ISC West, we look forward to taking our new and award-winning products south to the most important event for the security industry in Latin America,” said Tim Purpura, VP of Global Sales and Marketing, Morse Watchmans. “Our presence at Expo Seguridad allows us to engage with a diverse audience of security professionals, exchange insights, and better understand the pressing security challenges faced by businesses and organisations across the region.” EKG Kit features The new EKG Kit centres around Morse Watchmans’ flagship electronic key control system, the KeyWatcher® Touch electronic key cabinet, and includes additional materials and support required to provide first responders with fast, protected access to facility keys in the event of an active shooter, natural disaster, or other emergency. With every complete EKG deployment, facilities benefit from both a controlled, known location for master keys as well as the implementation of a complete key control policy developed with the help of Morse Watchmans experts. Improved response times and effectiveness The EKG Kit is ideal for any facility where lockdown procedures are enacted during critical events This significantly improves response times and effectiveness during critical incidents and gives stakeholders peace of mind, knowing that the space they are occupying is equipped with robust security measures to handle emergencies efficiently. The EKG Kit is ideal for any facility where lockdown procedures are enacted during critical events. This includes schools, hospitals, airports, public venues, government buildings, critical infrastructure sites, data centres, and more. Additional product offerings Additional product offerings on display at Expo Seguridad Mexico 2024 include KeyWatcher Fleet® for automotive fleet management applications, KeyBank® Touch for large quantities of keys, and SmartKey® Locker Touch System for the storage and tracking of larger objects. These solutions, coupled with Morse Watchmans’ software, service, and support, ensure the safety and security of a variety of physical assets.
Expert commentary
The average business owner or investor has some kind of security precaution in place, especially in the after-hours when there are fewer deterrents to inhibit criminal activity. Security guards, video surveillance systems, motion sensor lights, or even just fake cameras placed around the property are some of the common options people choose. Future of overnight security Smart business owners are starting to realise, however, that some of these traditional security measures are becoming antiquated and no longer cutting. The now and future of overnight security is in remote guarding. Pioneered by companies like Los Angeles-based Elite Interactive Solutions, which was founded back in 2007, remote guarding is revolutionising the overnight security business. Minimising criminal activity Remote guarding is fast becoming the most popular choice among commercial end-user property owners Remote guarding utilises a combination of cutting-edge technology, “digital guards,” highly trained security agents, and local law enforcement if and when necessary to minimise the potential of criminal activity. For those adequately enlightened to its overwhelmingly impressive crime prevention capabilities, remote guarding is fast becoming the most popular choice among commercial end-user property owners to secure and protect their investments. What Is remote guarding? Remote guarding is a revolutionary concept and increasing trend in security systems that utilises a combination of methods to effectively analyse potential threats to property. Cameras and/or other monitoring devices running highly advanced algorithmic software are installed in strategic areas or vulnerable places onsite and remotely located security agents are immediately notified of any activity within a designated perimeter of the property. A blend of AI, cybersecurity, and video analytics When properly deployed by an expert provider, the technology stack includes a proprietary blend of video analytics, artificial intelligence, cybersecurity, and more. Done right, “noise” is effectively filtered out, allowing agents to act on legitimate alerts and achieve zero false alarms communicated to first responders. Today, there are a lot of terms and descriptions tossed around about remote guarding, remote video, virtual guarding, etc., but those attributes must be present to represent the true definition of the offering and its many virtues. Realtime situational awareness Many systems have a two-way speaker that allows the security agent to give a verbal warning When specially trained security agents are alerted to trespassers, possible intruders, or other suspicious activity, they analyse the situation in real-time and determine the necessary level of action. Many systems have a two-way speaker that allows the security agent to give a verbal warning, known as a voice-down, to the individual(s) that they are being watched. Most perpetrators, often believing the response is emanating directly from security personnel on the property itself rather than from a remote command centre, flee immediately. However, if the threat persists, the security agent enlists local law enforcement to get on the scene. Customised remote guarding When properly deployed, remote guarding systems are also customised to specific properties. A team of consultants visits the client’s property to evaluate its vulnerabilities and where to best place cameras and/or other monitoring devices for system efficacy. Traditional security shortfalls According to Keith Bushey, a retired commander for the Los Angeles Police Department, there is much frustration between law enforcement officers and potential victims of crime due to the historically unreliable performance of traditional burglar alarm systems and central monitoring stations. He states about 90% of security-related calls are false alarms, a problem that has been well-documented through the years. Onsite challenges When a legitimate emergency does occur, the perpetrators have often already done their damage When a legitimate emergency does occur, the perpetrators have often already done their damage and/or escaped by the time law enforcement arrives. Onsite security guards are not the remedy either as they bring their own set of issues and challenges. Unexpected costs Traditional security systems can also have unexpected costs. The cost is not only in the security guards’ paycheck or the cost of the equipment itself. The cost comes when an actual incident occurs. In worst-case scenarios, the security guard(s) are injured, the business suffers inventory loss, and/or damage is sustained to the property. The medical and other costs for the security guard(s), the loss of inventory, property damage, deployment of law enforcement resources, and possible fallout of legal expenses all add up. Even in the best-case scenario, false alarm expenses incur if law enforcement is dispatched. These, among many others, are some of the primary issues that remote guarding resoundingly answers as a superior alternative. A bounty of benefits Remote guarding systems have been proven to cut costs and be more effective than traditional security systems. Even though the monthly monitoring costs of remote guarding are significantly higher than traditional intrusion detection system monitoring, the much higher effectiveness in crime reduction, elimination of false alarms, and augmenting or replacement of manned guards result in a substantially higher return on investment (ROI) to the end user. Easy tracking of threats The security cameras already have their image captured on record, making them easier to track down For example, case studies have demonstrated reduced security costs for clients by 60%, on average. These reductions have come from the costs of security staff, inventory, or property loss, plus saving money on insurance premiums and deductibles. The nature of remote guarding reduces the risk and costs of false alarms, with professional security agents able to determine an actual threat before law enforcement is called. In a rare instance when a perpetrator escapes before law enforcement arrives or can detain the individual(s), the security cameras already have their image captured on record, making them easier to track down and identify. Reduction of false alarms The significant reduction in false alarms is greatly appreciated by law enforcement, as it allows them to focus on real emergencies or crises. Better relationships are also developed between clients and law enforcement, as remote guarding systems are highly reliable in providing accurate and real-time information to officers as they approach the scene. In short, it assists law enforcement in doing their job more effectively, as well as more safely thanks to having eyewitness information before engaging in an active crime scene. Partnership When you combine the decreased cost with the increased efficiency and success rate, it is easy to see why many commercial end-user property owners across the country are making the shift to remote guarding. It’s also an outstanding opportunity for professional security dealers and integrators to partner with a remote guarding services provider to bring a superior solution to their end customers and pick up a recurring monthly revenue stream in the process.
It’s no secret that the data security sector is constantly changing. It has an annual CGR of about 12.3%. Future trends in data security Much of this has to do with the rise of cybercrime in recent years, with reports showing that cyberattacks happen as often as every 39 seconds. To combat the growing rate of cybercrime, data security has been on the rise. As we journey further into this era, it becomes evident that a spectrum of significant trends is molding the future of data security. This exploration delves into a selection of these trends, unraveling their importance and the potential implications they carry 1. AI security tools will increase Artificial Intelligence is also being used in the development of smart attacks and malware The introduction of Artificial Intelligence in the data security industry brought significant changes, especially in cybersecurity. AI has been the golden standard for face detection, natural language processing, automated threat detection, and automated security systems. Additionally, Artificial Intelligence is also being used in the development of smart attacks and malware, bypassing even the latest security protocols in data control. And as time progresses, AI security tools will flourish and dominate the scene. Let’s take a more in-depth look at three of the top AI security tools. Targeted attack analysis tool Manufacturers utilise targeted attack analysis tools to uncover targeted and stealthy attacks. Artificial Intelligence can be applied to the program’s capabilities, processes, and knowledge. For instance, Symantec launched this tool to combat the Dragon 2.0 attack in 2022. The phishing attack reprimanded multiple energy companies while trying to gain access to their operational networks. Targeted Attack Analysis Tools can analyse incidents and look for similarities from previous situations. They also help detect suspicious activities and collect all the necessary data to determine whether a specific action is malicious. Intercept X tool Results from the Intercept X Tool feature high accuracy and a low false positive rate Sophos, a British security hardware and software company, launched the Intercept X Tool. It engages a neural network that records and analyses data like a human brain. Sophos’ Intercept X Tool can extract features from a single file and perform a deep analysis. It detects malicious activities within 20 milliseconds. Plus, it’s also trained to work on bi-directional sharing and real-world feedback of threat intelligence. Results from the Intercept X Tool feature high accuracy and a low false positive rate. IBM Watson Technology IBM’s QRadar Advisor uses IBM Watson Technology, a unique AI tool for fighting cyber attacks. Artificial Intelligence can auto-investigate activities and indicators for potential exploitation or compromise. With cognitive reasoning, IBM Watson Technology can present critical insights to accelerate the response cycle. Security analysts can utilise this technology to search for threat incidents, reducing the risk of letting them fly under the radar. 2. Blockchain as a security solution It guarantees no points of failure or hackable entrances that can expose datasets inside the system Blockchain is a type of distributed ledger technology (DLT) that aims to establish trust within an untrusting ecosystem. Today it’s one of the most robust cybersecurity technologies in the industry. Blockchain utilises a decentralised ledger system, but your team members can still gain access to transparent information in the cloud. Members can also record, pass along, and view necessary transactional data in the blockchain. The entire blockchain process maintains data integrity within the system while establishing trust among team members. It guarantees no points of failure or hackable entrances that can expose datasets inside the system. Cybersecurity, biometrics Cybersecurity primarily benefits from these features because blockchain can create a secure and robust wall between data and hackers. On top of that, blockchain ledgers can include biometrics like fingerprints and retina scans. These prevent hackers from accessing any private data. Because blockchain is decentralised, it also limits hackable data. Together with the technology’s record-keeping system, each node is provided insight into data manipulation exposing real-time cybercrime attempts. 3. Increased and widened access control Without access control, expect your company to be open to security issues, including theft, data loss, and breach of data Access control is critical in data security. More than a valuable security tool, business leaders can use access control to regulate people accessing any given resource. A company with an IT security setting can control who has the liberty to edit certain files. One of the primary goals of access control is to minimise threats or attacks to organisations and businesses to keep people and data secure. Without access control, expect your company to be open to security issues, including theft, data loss, and breach of data protection laws. Benefits The benefits of increased and widened access control include: Identifying who can access and control your data at specific time intervals. Protecting data from overwriting, accidental deletion, and malicious intent. User permissions that can be readily changed. Compliance and regulation with data privacy laws. Central management of access to data through a reporting portal or a dashboard. Multi-factor authentication Access control comes in various types and systems, so it’s critical to know the features of what you’re looking for. The most common type is multi-factor authentication or MFA. It involves multiple steps before logging in, requiring the user to enter other relevant information besides the password. Some other examples of information include biometrics, answering a security question, or entering a code sent to the user’s email address. Two-factor authentication, role-based access control Two-factor authentication further prevents unauthorised entries that can result in unnecessary data possession Two-factor authentication further prevents unauthorised entries that can result in unnecessary data possession. Another type of access control is role-based access control. In this setup, only one individual can set up access guidelines and grant permissions to specific team members within an organisation. 4. Greater use of the zero-trust security model The zero-trust security model is a framework that requires every user within and outside the organisation to undergo authentication, authorisation, and validation. These are all essential to ensure proper security configuration before access is granted to the company’s applications and data. A zero-trust model assumes that anyone can cause data breaches and that a traditional network edge is not taken into effect. Moreover, it addresses the following modern-day challenges: Hybrid cloud environments. Security of remote workers. Ransomware threats. This framework utilises the combination of multiple advanced technologies, including: A risk-based multi-factor authentication. Endpoint security. Identity protection. Cloud workload technology. The zero-trust model uses all these innovative tools for system identification, user verification, access consideration, and system security maintenance. Constant validation and monitoring Enforcing strict policies and compliance with data privacy laws are also essential Additionally, it also considers data encryption, email security, and asset verification before establishing connections with applications. The architecture of a zero-trust framework requires constant validation and monitoring of the users and the devices they are using. Enforcing strict policies and compliance with data privacy laws are also essential. More importantly, the zero trust architecture requires all organisations to be aware of all their available services and accounts to gain complete control of data handling and manipulation. 5. Increased privacy regulations Privacy regulations and policies guide organisations in proper data control, handling, and security. These policies guide organisations in proper data control, handling, and security. As a responsible business owner, you must comply with these regulations to avoid legal issues. With cybersecurity attacks becoming common, expect increased and stricter privacy regulations to be released in the next few years. While current policies are still taken into effect, various modifications and adjustments will occur to compete with the rising numbers of data breaches, thefts, data loss, and more. California Privacy Rights Act (CPRA) Currently, the California Privacy Rights Act (CPRA) is the most comprehensive legislation on state data privacy. It only started to take effect on January 1, 2023. The CPRA introduces the following principles: Broad individual consumer rights. Significant duties of people who need to collect sensitive and personal information. Additional definitions of data privacy and security. An individual’s duties include releasing information about data collection to concerned data subjects and proper access, correction, and deletion of information. Final thoughts 2023 is a big year for data security. Trends such as increased adoption of zero-trust policies, a greater reliance on AI security tools, and the implementation of blockchain as a security solution are all things we expect to see shortly. Staying up-to-date with these trends is important for keeping your business current and ensuring that you’re adhering to new and changing regulations. Doing so can give you an edge over the competition and keep you out of legal hot water.
Open platform video technology software is more than just a product; it's a tool that helps customers achieve their desired business outcomes. Safety, round-the-clock security, and increased operational efficiencies are now the norm due to video technology. Responsible Technology Despite humanity’s impressive technological advances, we also recognise the immense responsibility that comes with technological innovation. It's not enough to focus solely on the positive impact video technology can make, we must also be vigilant in identifying and addressing any potential negative consequences it can have on society and its citizens. This is the role of Responsible Technology. Data privacy We want to use all the good things that technology innovation brings, whether it be video, AI, ML, facial recognition, etc. We want to use all the good things that technology innovation brings, whether it be video, Artificial Intelligence, machine learning, facial recognition, etc. to serve people in societies in a responsible way. That means making sure that we regulate technology in a way that respects human rights and data privacy. Addressing the challenges The challenge is, that rather often technology leaders and policymakers either have conflicting interests or collaborate too late. To be responsible, business leaders must support their societies and policymakers in making regulations in the interest of the common good. At Milestone Systems, we are actively looking at how we develop our software responsibly, how our partners responsibly sell our software, and very importantly, how our customers use our software with a responsible mindset. Ensuring good corporate governance As a long-time partner within the security industry, we’re celebrating our 25th Anniversary this year, we are supporting the regulation of video technology for the good of society. However, it of course needs to strike the fine line between the right legislation and not hindering innovation. UNGP The UNGP is the most authoritative and widely adopted set of principles for responsible business At Milestone Systems, we want to play an active role in this and that is why we have pledged our support to the UN's Guiding Principles on Business and Human Rights (UNGP). The UNGP is the most authoritative and widely adopted set of principles for responsible business. The principles call on governments and companies to identify, prevent, mitigate, and remedy actual and potential human rights abuses. Since its launch in 2011, the UNGPs have received wide support from states, civil society organisations, and the private sector, making them the key global foundation for business and human rights. Protect, respect, and remedy Through this commitment, we are taking steps to ensure good corporate governance and ethical standards in the development of our technology. We're generating mechanisms to prevent misuse and we are building educational practices internally. Based on the UNGP’s three pillars: protect, respect, and remedy, we are developing a set of Responsible Technology Principles and procedures for the development, selling, and use of our products. Need for video technology regulation In addition, we are currently evaluating all the various technology areas in which our video software can be used, such as with third-party integrations that utilise e.g., facial recognition. We are mapping out the advantages and disadvantages for societies. One key area of concern is how local authorities are mapping and storing data about us as individuals. This is the reason why we're inviting more legislation to regulate video technology rather than less. Engaging With policymakers We are meeting ministers and trade organisations as we believe this needs to be a joint effort where all parties are heard We are proactively reaching out to and connecting with policymakers and other relevant stakeholders to discuss our approach to and take on Responsible Technology and encouraging the political landscape to work with us around regulation and legislation. We are meeting ministers and trade organisations as we believe this needs to be a joint effort where all parties are heard and where we can openly weigh the advantages and the challenges of technology, whether it is video, facial recognition, machine learning, Artificial Intelligence, or other technologies. Striking a balance Implementing Responsible Technology is a journey, not a destination. To give it the focus needed, we have created a dedicated team to implement this initiative at Milestone Systems. At the same time, we are reaching out to the political landscape to discuss how we balance regulation without hindering innovation. Video technology used ethically We are a global company with worldwide operations, and we are having dialogues about how video technology is being used and how we can have meaningful talks about what regulation and legislation should look like. However, we don’t necessarily want to limit access to the technology itself. Facial recognition We encourage the policymakers to engage with us in the industry so that together we can strike the fine line Facial recognition is a great example of this. The EU is considering making live facial recognition illegal. That would be a huge inhibitor of proactive terrorism prevention. For example, if a well-known terrorist is walking down the street and is being mapped out against Interpol’s most wanted list, the authorities should be able to react. However, if a person walking down the street but is not mapped out or does not have any priors then the city should not be allowed to store the data of that individual’s whereabouts at that point in time. This potential legislation is concerning to me as a citizen of Europe. Instead, we encourage the policymakers to engage with us in the industry so that together we can strike the fine line for the better good of all of us. Maintaining high ethical standards We have a firm understanding and expectation that ethical standards are a huge driver in the security business. Citizens are not in favour of technology companies abusing data about them and monetising from things that they have not opted in to do. Soon, I think we will see many more companies and governments leaning toward suppliers that do have a responsible mindset and high ethical standards for partnerships. Ethical practices Our journey toward Responsible Technology is an ongoing process, and we must remain steadfast in our commitment to ethical practices and the protection of human rights. We recognise that the rapidly changing technological landscape continually presents new challenges and opportunities. For this reason, we continuously look into how we can improve, for example, our end user licence agreements to avoid potential human rights abuses. An industry responsibility Security companies must prioritise careful planning and preparation, including developing policies and procedures For Responsible Technology to truly become a reality, compliance with international human rights laws and data privacy regulations is critical. Security companies must prioritise careful planning and preparation, including developing policies and procedures that govern the ethical use of video surveillance systems. The secure and ethical community In today's technology environment where deep integrations, machine learning, and artificial intelligence are becoming the norm, Responsible Technology is more relevant than ever. The security industry has a unique opportunity to set an example for other sectors by promoting a secure and ethical development community that prioritises Responsible Technology, trustworthy data collection, and the protection of human rights. We must all rise to this challenge and embrace our role as ethical leaders for the greater good of both people and societies.
Security beat
Companies at GSX 2023 emphasised new ways that technologies such as artificial intelligence (AI) and the cloud can address long-standing issues in the security market. Among the exhibitors at the event in Dallas were companies seeking creative ways to apply technology, lower costs, and make the world a safer place. Reflecting on the exhibition, here are some additional takeaways. Expanding AI at the edge i-PRO is a company reflecting the continued expansion of edge AI capability in the security market. Today, more than half of the company’s lineup supports AI at the edge so the customer has a wide choice of form factors when seeking to leverage the feature set. AI processing relay, extended warranty i-PRO is increasing their warranty period from 5 to 7 years, which could be a lifetime warranty in some cases I-PRO also has an “AI processing relay” device that accepts non-AI video streams and applies edge analytics. AI has progressed from a high-end technology to a feature available in a variety of cameras at different price points. i-PRO is also increasing its warranty period from 5 to 7 years, which could be a lifetime warranty in some cases depending on a customer’s refresh schedule and lifecycle management. Active Guard, MonitorCast The company’s video management system (Video Insight) is continuing to build new features including “Active Guard,” an integrated metadata sorter. Their access control platform, MonitorCast, is a Mercury-based solution that is tightly integrated with Video Insight. Their embedded recorders now have PoE built in. “We can move at a faster pace to fill out our product line since leaving Panasonic,” says Adam Lowenstein, Director of Product Management. “We can focus our business on adapting to the market.” Emphasis on retail and other verticals Shoplifting is a timely issue, and retail is a vertical market that got a lot of attention at GSX 2023. “We see a lot of retailers who are primarily interested in protecting employee safety, but also assets,” says Brandon Davito, Verkada’s SVP of Product and Operations. “Shrinkage is a CEO-level priority.” “Retailers are getting more engaged with security posture, instead of letting perpetrators walk,” Davito adds. Intrusion detection Verkada has an intrusion product that will notify a central station if there is an alarm On the alarm side, Verkada has an intrusion product that will notify a central station if there is an alarm, and operators can review videos to confirm the alarm. Other capabilities seeking to discourage trespassers include sirens, strobes, and “talkdown” capabilities. International expansion Verkada continues to expand internationally with 16 offices in all, including Sydney, Tokyo, and London. The core value proposition is to enable customers to manage their onsite infrastructure more simply, including new elements such as PTZ cameras, intercoms, and visitor management. Verkada emphasises ease of use, including a mobile application to allow access to be managed across the user base. Forging partnerships “We are committed to the channel and industry, and we continue to build relationships and expand our reach,” says Davito. Among the industry relationships is a new partnership with Convergint, which was hinted at during the show and announced later the same day. They are also expanding their partnerships with Schlage, Allegion, and ASSA ABLOY. Working with other verticals They offer new features for K -12 schools, and a new alarm platform is easier to deploy and manage Verkada has also found success across multiple other verticals, notably healthcare, where they integrate with an electronic medical records system. They offer new features for K-12 schools, and a new alarm platform is easier to deploy and manage. They are integrating wireless locks to secure interior doors in schools, looking to secure the perimeter, and installing guest management systems. Transitioning the mid-market to the cloud Salient is squarely focused on the “mid-market,” a large swath of systems somewhere between small businesses and enterprise-level systems. Pure cloud systems are not as attractive to this market, which has a built-out infrastructure of on-premise systems. Adding a camera to an existing system is easier and less expensive than tying it to the cloud. Benefits of cloud It’s a market that may not be ready for the pure cloud, but there are benefits to be realised from adding a cloud element to existing systems. “We are continuing to augment our premise-based solutions with added cloud capabilities and flexibility,” says Sanjay Challa, Salient’s Chief Product Officer. The feedback Salient hears from their customers is “I want to own my data.” The hybrid cloud approach offers the right mix of control, flexibility, and unit economics. Cloud add-on capabilities We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive" Cloud add-on capabilities include bringing more intelligence about system operation to the user via the cloud. Over time, Salient expects to sell more cloud-centric offerings based on feedback from integrators and customers. “We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive over time,” says Challa. Vaidio AI technology Salient seeks to be a transition pioneer to help customers realise the path to the cloud. Their approach is “crawl, walk, run,” and helping customers make the transition at each stage. Salient has added AI to its product offering, incorporating Vaidio AI technology from IronYun into a powerful suite and broad array of on-premise analytics, which are gaining traction. The seamless approach makes it easy for customers to embrace AI analytics, although Salient remains broadly committed to open systems. Addressing ‘soft’ features for integrators AMAG is in the process of enhancing its product line with the next generation of access control panels. However, “product” is just part of the new developments at AMAG. In addition to “hard” features (such as products), the company is looking to improve its “soft” features, too; that is, how they work with the integrator channel. Integrator channel Rebuilding a process to make your organisation more efficient, is relatively easy; it just takes a lot of persistence" “We have the depth of our legacy customer base we can learn from, we just need to close the feedback loop quicker,” says Kyle Gordon, AMAG’s Executive Vice President of Global Sales, Marketing, and commercial Excellence, who acknowledges the value of reinstating face-to-face meetings after COVID. “We are laser-focused on nurturing our integrator channel,” he says. “Developing new features takes time, but rebuilding a process to make your organisation more efficient, that’s relatively easy; it just takes a lot of persistence,” says Gordon. More cohesive internal communication is another useful tool, he says. Disrupting the cloud based on price Wasabi is working to make cloud applications less expensive by offering a “disruptive” price on cloud storage, $6.99 per terabyte per month (80% less than hyperscalers). Contending “hyperscalers” like AWS are charging too much for cloud storage, Wasabi is using its own intellectual property and server equipment co-located in data centres around the world. Wasabi sells “hot cloud storage,” which refers to the fact that they only have one tier of storage and data is always accessible. In contrast, a company such as AWS might charge an “egress fee” for access to data stored in a “colder” tier. Cloud storage “We saw that several video surveillance companies had not yet adopted cloud storage, and we saw an opportunity to make it easy to use,” said Drew Schlussel, Wasabi’s Senior Director of Product Marketing. “We just install a little bit of software that allows them to store data in the cloud and bring it back from the cloud.” Performance, protection (cybersecurity), and price Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies such as Genetec and Milestone. Emphasising performance, protection (cybersecurity), and price, their data centres are certified to SOC 2 and ISO 27001 standards. Faster throughput for weapons detection Xtract One is a young company focusing on weapons detection in a time of accelerated concern about gun issues post-COVID. Founded in Canada and based on technology developed at McMaster University, Xtract One has found a niche in providing weapons detection at stadiums and arenas. These customers already have budgets, and it is easy to shift the money to a newer, faster technology. Madison Square Garden in New York City is among its customers. Cost savings solution Xtract One can increase throughput to 30 to 50 people per entrance per minute (compared to 5 to 6 people per minute when using metal detectors). The solution doesn’t require anyone to empty their pockets and the system alarms on items beyond guns and knives. Using Xtract One allows customers to reduce the number of screening lanes and security staff, providing additional cost savings, all while getting fans through the screening process in half the time. Purpose-built sensors The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties In addition to stadiums and arenas, Xtract One, formerly Patriot One, is also getting “inbound” interest from schools, hospitals, manufacturers, and other verticals that makeup 50% of their business. “We’re on a rocket ride, mainly because the weapons issues are not going away,” says Peter Evans, CEO and Director at Xtract One. The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties, all correlated by an AI engine. Providing early warning of violence ZeroEyes is another company focused on weapons detection. Their AI gun detection system works with video images to identify if someone is “brandishing” (carrying) a weapon. In other words, the system does not detect concealed weapons. Identifying someone carrying a weapon provides early warning of a possible violent act. Increased response with AI-enables images Images are identified by AI and sent to a monitoring centre where a human confirms the image before contacting first responders. Knowing the location of a shooter enables staff to lock entry points, move people to safety, and direct first responders. The company was founded to leverage existing camera views to stop mass shootings and gun violence by reducing response times.
Audio-video technologies have historically been a silo in the enterprise, separated from the larger network infrastructure by their use of analogue, hard-wired and proprietary connections. Software-defined system However, AV devices such as video walls and corporate signage add more value to security and emergency response operations when they are connected to the larger IT network and can interface seamlessly with other systems. That’s the approach provided by Userful, which offers a software-defined system for end-to-end control of audio-video applications in an enterprise, using a web browser and standard industry protocols. The use of software avoids the need for proprietary hardware and the compatibility challenges of multiple hardware systems operating in silos. It also yields visibility and control throughout the system. Single software system The single software system grants IT, administrators, the ability to govern multiple platforms The single software system grants IT, administrators, the ability to govern multiple platforms, while providing individual departments access to the specific applications they need. The emphasis is on meeting stakeholders’ functional requirements using a system governed by the IT department. The data travels across the IT network infrastructure without being blocked by the use of proprietary hardware and cabling, for example. Digital transformation Avoiding the analogue (hardwired) approach enables enterprises to “digitally transform” the operation of their audio-video devices. The approach is especially useful at the intersection of security and digital signage. “We give the power back to the local IT administrators, who can govern the system and enable customers to govern their applications,” says Shane Vega, VP of Product Marketing at Userful. The company’s software aggregates video information and distributes it as needed to individual video displays. Real-time event monitoring The software enables various video devices to become a seamless part of the IT infrastructure. It also facilitates sharing of information throughout the enterprise, even in an emergency. In contrast, proprietary, siloed systems hamper the free flow of information when it is needed the most. For example, if there is an emergency or active shooter situation, video devices throughout an organisation can be leveraged to inform occupants about the details of the event in real-time and to provide actionable instructions specific to an occupant’s location in the building. Visual communications When security is integrated into a larger platform, it can spread the message visually throughout the enterprise Visual communications, such as digital signage, comprise a powerful extension of a security system that actively monitors threats, and offers the ability to communicate to a large group of people. When security is integrated into a larger platform, it can spread the message visually throughout the enterprise. Strategic messaging can guide building occupants to their best course of action during an emergency, whether it is to flee or to shelter in place. Situational awareness The software-driven IT system can aggregate information from multiple sources, such as video camera feeds or information from an access control system, and display it on a large video wall, for example. Free-flowing information promotes situational awareness in a control room, and enables immediate response, whether it’s to call the fire department, sound an alarm, or initiate a mass exodus of building occupants. IT software approach “It makes everyone strategically aware and sends the appropriate messaging to those who need it, rather than to everyone at once,” says Vega. Facilitating more effective operations centers is the “tip of the spear” of what Userful offers customers, he adds. The IT software approach simplifies video wall applications, which are becoming increasingly complex, by enabling content to be scaled, chopped, and aggregated to fit the demands of a display wall. An analytic might trigger the system to enlarge a camera view on the full screen, to send video to the police, or “take over” screens throughout a building to provide strategic messaging. Third-party integrations Designing video walls more strategically in an operations centre can help operators interpret information quickly Designing video walls more strategically in an operations centre can help operators avoid fatigue and interpret information quickly and efficiently. “Userful’s role in the display world is to make sure software can distribute the information despite the hardware,” said Vega. Userful works with third-party integration to add system functionality and automate responses. Software flexibility “We’re a platform that pulls in sources of information, maybe it’s a hundred cameras, and then we manage the entire solution,” says Vega. “We enable users to take data from multiple sources and send it to a wide range of displays, creating a repository of information.” “When you have a software-defined platform, you can extend the solution using the flexibility of the software into a system that cannot be achieved with hardware,” says Vega. “If people want to scale their system to multiple locations, we can add a source remotely.” Proactive responses to security “Security is an important market for everyone, paramount for any organisation,” says Vega. “Individuals are responsible for the safety and security of constituents and require a proactive, not reactive response.” “We can provide proactive responses because of the nature of AV-over-IP, which is interoperability. It can draw attention to threats and proactively communicate response plans.” Managed service provider The “software-defined” approach can help systems integrators position themselves as a managed service provider Getting away from siloed solutions should be a priority for any IT purchase by an organisation, says Vega. “We need to train end-users to take a holistic view and not to look at it from a siloed perspective. A fuller understanding helps them gain efficiencies.” The “software-defined” approach can help systems integrators position themselves as a managed service provider rather than just “selling boxes.” “Think about how you can partner with end-users over the long term,” advises Vega. Information-based automation “Think of technology as a holistic part of the business for better outcomes across the whole business. More information is better information, and integrators can help customers create automation that will provide more awareness.” The Userful proposition offers especially good value in transportation markets, such as ports and airports; and in campus environments, such as enterprise, higher education, and airports. In any scenario where there are a lot of screens, the system can distribute corporate and emergency messaging, whether on a baggage claim screen or a way-finder screen.
Travel volumes at airports have been increasing of late, although still below the 2.5 million or so passengers the Transportation Security Administration (TSA) screened every day, on average, before the pandemic. As passengers return, they will notice the airport security experience has changed during the pandemic – and many of the changes are likely to continue even longer. Need for touchless technology The lowest U.S. air travel volume in history was recorded last April, with approximately 87,500 passengers. As passenger traffic plummeted, the aviation community sought to explore the potential of new technologies to make security checkpoints more contactless and flexible when the traffic numbers return. The pandemic has seen an increase in touchless technology deployed in the screening area. Used for cabin baggage screening, Computed Tomography (CT) produces high-quality, 3-D images to enable a more thorough analysis of a bag’s contents. Imaging Technology Millimeter-wave body scanners began replacing metal detectors globally as a primary screening method Enhanced Advanced Imaging Technology (eAIT), which uses non-ionising radio-frequency energy in the millimeter spectrum, safely screens passengers without physical contact for threats such as weapons and explosives, which may be hidden under a passenger’s clothing. Millimeter-wave body scanners began replacing metal detectors globally as a primary screening method. AI algorithms Other innovations include an automatic screening lane, centralised image processing, and artificial intelligence (AI). Looking ahead, AI algorithms have the ability to clear most passengers and bags automatically, making the process smoother and freeing up staff to focus only on alarms. The pandemic’s need for contactless screening may accelerate the adoption of AI. CAT machine Credential Authentication Technology (CAT) machines automatically verify identification documents presented by passengers during the screening process. The TSA continues to accept expired Driver’s Licenses and state-issued IDs for up to a year after expiration, based on the premise that license renewals may be delayed and/or more difficult during the pandemic. The REAL ID enforcement deadline was extended to Oct. 1, 2021. Health precautions Checkpoint health precautions have been a part of the airport screening experience since early in the pandemic. Last summer, the TSA announced the “Stay Healthy. Stay Secure” campaign, which included requirements such as social distancing among travelers, ID verification without physical contact, plastic shielding installed at various locations, and increased cleaning and disinfecting. In January 2021, President Biden signed an Executive Order requiring travellers to wear face masks when in airports and other transportation facilities (to remain in effect until May 11). Checkpoint screening Clear is a privately owned company that provides expedited security that uses biometrics either a person’s eyes or face to speed along the process of getting people through checkpoints. TSA officers wear masks and gloves at checkpoints and may also wear eye protection or clear plastic face shields. The limits on allowable liquids a passenger may take on board were broadened to include a hand sanitiser container of up to 12 ounces, one per passenger in a carry-on bag. A paradigm shift Just as aviation security changed after 9/11, the COVID-19 crisis is expected to lead to a paradigm shift to create a safer and more secure environment. Measures were implemented so that passengers, staff and other stakeholders could have continued assurance and confidence in airports amid and after the pandemic.
Case studies
Liberty Defense Holdings Ltd., a pioneering provider of next-generation, Artificial Intelligence (AI) based technologies for the detection of concealed weapons and other threats, is pleased to announce that its HEXWAVE™ system has been purchased by a major international airport in New York to support its aviation worker security screening program. “We are thrilled to have received the award following a public tender and to be chosen to support the airport's aviation worker screening requirements,” said Bill Frain, CEO of Liberty Defense. “The flexibility and comprehensive detection capability that HEXWAVE offers are driving widespread interest in the system from across the aviation sector. It is highly portable and can be rapidly deployed both indoors and outdoors to seamlessly facilitate screening in various areas of the airport." Physical screening procedures In April 2023, the Transportation Security Administration (TSA) issued an Airport Security Program National Amendment, which will require U.S. airports to adopt physical screening procedures for employees with access to secure-side areas. HEXWAVE enables rapid, automated, high-throughput screening using a contactless, walkthrough portal that can detect a diverse range of threats well beyond what enhanced metal detectors on the market can detect. It uses millimetre wave, advanced 3D imaging, and AI to detect all types of concealed threats, including both metal and non-metal items, liquids, powders, plastic explosives, 3D-printed ghost guns, and other novel threats or prohibited items – without the passenger having to divest common items like keys, wallets, or phones.
The airport, named after a notable historical figure, serves as a key transportation hub for both domestic and seasonal international flights in its region. Serving over 11 lakh passengers a year, it ranks as one of the busiest airports in terms of passenger and aircraft movements. The terminal building at this airport is spread over 26,936 square metres and has 14 check-in counters, four immigration counters for departures, and six immigration counters for arrivals. Located near major transportation arteries, it offers convenient access to travellers from various directions. Business scenario They required a robust video surveillance solution that could ensure 24x7 recording capabilities With a growing number of passengers and flights at the airport, a new terminal was recently constructed at this airport. To facilitate the security of passengers and staff at this terminal building, they required a robust video surveillance solution that could ensure 24x7 recording capabilities. Without adequate surveillance coverage, this airport was vulnerable to security threats such as perimeter breaches, theft, vandalism, and terrorist activities. Challenges Ensuring passenger and staff safety: Being one of the busiest airports in the state, the absence of a video surveillance system was risking the safety of passengers and staff from potential threats like theft of personal belongings or other such criminal activities. Continuous monitoring with redundancy: The airport wanted continuous 24x7 monitoring with a dual setup ensuring that surveillance operations continued uninterrupted even in the event of equipment failure or maintenance downtime. Ensuring cargo safety: The airport faced challenges in ensuring the safety and security of cargo pioneering to risks such as theft, tampering, and damage during handling and transportation processes. Regulatory non-compliance risk: Without adequate surveillance systems, the airport was facing the risk of non-compliance with security regulations, which could lead to penalties and legal liabilities. Solution The entire airport terminal was covered with Matrix Project Series Bullet, Dome, and PTZ Cameras to provide extensive coverage. Matrix Project Series Bullet IP Cameras were deployed in/at: Outdoor public spaces such as drop-off zones and walkways: To monitor crowd movements and enhance overall security. Cargo handling areas: To monitor the loading and unloading of cargo and ensure compliance with security protocols. Matrix Project Series Dome IP Cameras were deployed in/at: Main entrances and exits: To monitor the flow of passengers and detect any suspicious behaviour. Check-in counters: To oversee passenger interactions and baggage handling. Baggage claim areas: To monitor baggage claim areas and prevent theft or tampering of luggage. Retail areas: Placed in retail shops and duty-free zones to deter shoplifting and ensure security for both customers and staff. Matrix PTZ Cameras were deployed at: Elevated structures overlooking runways and aprons: To provide a panoramic view enabling operators to zoom in on specific aircraft or incidents. These cameras also aided in monitoring critical infrastructure such as control towers, fuelling stations, and power substations, providing close-up views for detailed inspection and surveillance. Monitoring and managing video surveillance SATATYA SAMAS - Video Management Software was deployed at two sites within the terminal Matrix SATATYA SAMAS - Video Management Software was deployed at two locations within the terminal. The first location served as a primary control centre for monitoring and managing video surveillance feeds, and coordinating security responses. The second location served as a secondary control centre. This could be used in case of failures or emergencies at the primary control centre, ensuring the continuity of surveillance operations. Also, different users at two different locations could manage and monitor the camera streams, if needed. Products offered SATATYA SAMAS PLT (1 No.): Enterprise Video Management Software Matrix Licence Dongle 200 (1 No.): USB Dongle to Run Matrix SATATYA SAMAS SATATYA SAMAS CAM20 (3 Nos.): Licence for Adding 20 Additional Cameras SATATYA SAMAS CAM5 (2 Nos.): Licence for Adding five Additional Cameras SATATYA SAMAS USER10 (1 No.): Three Concurrent User Licence for Smart Client and Mobile Client SATATYA CIDR20MVL12CWP (52 Nos.): 2MP IR Dome Motorised Varifocal 2.8-12 mm with Audio SATATYA CIBR20MVL12CWP (14 Nos.): 2MP IR Bullet Motorised Varifocal 2.8-12 mm with Audio SATATYA PZCR20ML33CWP (9 Nos.): 2MP PTZ Camera 33x Zoom with Audio Benefits The superior image quality enabled security personnel to identify potential threats quickly Matrix IP Cameras provided full coverage at the new terminal building. The superior image quality enabled security personnel to identify potential threats quickly. The motorised varifocal lens in Matrix IP Cameras enabled zooming in for specific details when required. Matrix PTZ IP Cameras provided 360° surveillance and up to 33x zoom, providing perimeter security at the airport. Matrix IP Cameras are cyber-secure, complying with the OWASP ASVS 4.0 L2 norms, certified by STQC, Delhi. This helps in safeguarding sensitive surveillance footage, maintaining network integrity, and complying with stringent cybersecurity regulations. Matrix IP cameras are also NDAA compliant, which helped in meeting the regulatory standard requirements at the Airport. The dual setup of Matrix Video Management Software helped in providing redundancy to the surveillance system, ensuring continuous monitoring and recording even in the event of equipment failures, network disruptions, or other unforeseen circumstances. It also allowed for distributed monitoring and management capabilities, enhancing overall surveillance effectiveness. Features like Day Highlights and Time-lapse in Matrix Video Management Software aided airport security teams in leveraging intelligent search functionalities to conduct thorough investigations quickly.
RecFaces, a facial recognition software company, has announced the successful deployment of its flagship product, Id-Guard at Jorge Chávez International Airport in Lima, Peru. This implementation marks a significant milestone in bolstering security measures at one of South America's busiest airports, underscoring the importance of maintaining a high level of safety at public transportation hubs. Jorge Chávez International Airport Jorge Chávez International Airport serves as a vital gateway for travellers and cargo, welcoming more than 20 million international and national passengers every year. With such a high flow of people, ensuring the safety and security of passengers and airport personnel becomes crucial. Recognising this need, RecFaces collaborated with airport authorities to implement their state-of-the-art Id-Guard solution and help ensure the safety of the facility. Enhanced security measures The solution's features enable airport authorities to prevent suspicious individuals from accessing the site The implementation of Id-Guard has significantly enhanced security measures, allowing for proactive monitoring and rapid response to potential security threats. The solution's features enable airport authorities to prevent suspicious individuals from accessing the site, thereby safeguarding the safety of passengers and staff. Highest level of security “Airport representatives felt the need for facial recognition to strengthen the security structure within the airport as a whole,” notes Maria Kazhuro, Business Development Director for the LATAM region, RecFaces. Maria Kazhuro adds, “Our goal was not only to provide the highest level of security but also to simplify work processes for security guards. We can confidently say that the installation of an ID guard has significantly improved security in the facility. Now both airport visitors and employees can be sure that they are under even greater protection than before.” Id-Guard facial recognition The deployment of Id-Guard at the Peruvian airport demonstrates RecFaces' dedication to excellence and innovation in the field of facial recognition technology. As airports worldwide continue to prioritise security and passenger experience, RecFaces remains at the forefront of delivering advanced biometric solutions tailored to the evolving needs of the aviation industry.
In a landmark achievement for air travel technology, Zayed International Airport has successfully processed over one million passengers through Abu Dhabi’s new terminal since its inauguration on 15 November 2023. This marks a significant milestone in the journey towards enhanced travel efficiency and security, showcasing the power of cutting-edge biometric technology. Building on a long-term commitment to advancing airport capabilities, IDEMIA has been at the forefront of innovation in the UAE since 2011. The deployment of a comprehensive border management solution at Abu Dhabi Airport, featuring the world’s first multi-biometric entry/exit system, has significantly bolstered border security while simultaneously enhancing the passenger experience and throughput. The success of this groundbreaking project has led to its extension to the country’s four other international airports. Rollout of cutting-edge biometrics STJ solution uses advanced facial recognition technology to simplify the passenger venture The Single Token Journey (STJ) solution, a highlight of this collaboration, employs advanced facial recognition technology to streamline the passenger experience. By assigning a unique digital identifier to every traveller, the STJ solution eliminates the need for multiple documents, enabling passengers to move from curb to gate, including the border clearance step, in a record time of just 12 minutes. "The initial rollout of cutting-edge biometrics at Zayed International Airport underscores our dedication to enhancing airport experiences through innovation and technology, ensuring efficiency, convenience, and superior service. Once fully implemented, Abu Dhabi will pioneer as the world’s first airport with biometrics integrated at every stage, ensuring travellers enjoy a seamless, safe, and secure journey," Elena Sorlini, MD and CEO, Zayed International Airport. Efficiency of the STJ solution "We are thrilled to witness the transformative impact of our biometric solutions at Zayed International Airport’s new terminal. This milestone is not just a testament to our successful collaboration with Zayed International Airport but also a clear indicator of our commitment to enhancing the travel experience through innovation." "The processing of over one million passengers since November is a significant achievement for us, and it underscores the scalability, security, and efficiency of the STJ solution. Together, we are setting a new global standard for passenger facilitation," Osama Al Makhamreh, Vice President, Sales – Middle East & Africa, IDEMIA Public Security. Zayed International Airport’s commitment This innovative approach not only enhances security but significantly improves the overall passenger experience. The success of the STJ solution at Zayed International Airport marks a pioneering step towards transforming air travel across the Middle East and potentially the world. The initiative aligns with Zayed International Airport’s commitment to adopting cutting-edge technologies that streamline the travel process, reinforcing the UAE’s position as a pioneering hub for technological advancement and superior passenger facilitation.
On Saturday, the 27th Of January, 2024 an intoxicated man managed to gain access to The Indira Gandhi International Airport’s runway, he was soon after arrested on the tarmac of the runway by the Central Industrial Security Force and then handed to the New Delhi police force. Luckily this man was only drunk, what if he was a determined criminal or even worse a terrorist, think about what damage could have happened in the time between the perimeter being breached and by the time he was arrested. Airport perimeter security deficiencies This starkly illustrates the glaring deficiencies in airport perimeter security, underscoring the urgent need for businesses and proprietors to prioritise this aspect. Perimeter security serves as the first line of defence against unauthorised access, theft, and all threats With such lapses evident in major airports globally, it serves as a compelling reminder of the vulnerability that extends to all. Perimeter security serves as the first line of defence against unauthorised access, theft, and all threats to physical and digital assets. It establishes a boundary, safeguarding critical infrastructure, sensitive information, and personnel. APS Electro-Fence and Flexiguard By deterring intruders and providing early detection, it mitigates risks, enhances safety, and preserves the integrity of protected areas. Advanced Perimeter Systems provides a variety of different perimeter security systems to help prevent events such as this from happening, APS Electro-Fence and Flexiguard would have prevented this from happening.
Chopin Airport in Warsaw, named after the famous Polish composer Frédéric Chopin, has recently undergone an impressive improvement in acoustic technology. System features The installation of an extensive Praesensa system from Bosch Building Technologies marks a turning point in the way information and music are transmitted and played in the airport building. The new system features advanced loudspeaker technology and a high level of automation, providing outstanding sound quality and clear, crisp voice transmission, which is of great benefit to the operator, passengers, and ground staff. Innovative technology for precise communication It uses LS1-OC100E-1 hemi-directional ceiling loudspeakers and LC1-UM12E8 built-in loudspeakers The new passenger information system is based on the Praesensa solution from Bosch. It uses LS1-OC100E-1 hemi-directional ceiling loudspeakers and LC1-UM12E8 built-in loudspeakers, which ensure that passengers at every gate are addressed with pinpoint accuracy and excellent intelligibility. Text-to-speech solution By integrating a text-to-speech solution from a third-party provider, the flight number, airline, destination, and boarding information are automatically retrieved from the central computer at Chopin Airport and reproduced in synthesised voice information. These are output in Polish and English as well as other available languages, achieving a previously unattainable sound quality. The result is a significant reduction in the workload of airport staff. Overcoming old challenges The modernisation of the public address and voice alerting system was urgently needed The modernisation of the public address and voice alerting system was urgently needed, as the old analogue system had reached its limits. Information was often lost in an indistinct fog of sound, and manual announcements of boarding information were both time-consuming and labour-intensive. Enthusiasm for efficiency and quality The integration of the new system into the airport's existing infrastructure went smoothly, which significantly shortened the installation time. The automation and increased efficiency provided by the Praesensa system is appreciated by both staff and passengers alike. The scalability of the system ensures its suitability for future developments and requirements. “Chopin Airport now has a state-of-the-art public address system. The fact we could build on the existing IP infrastructure significantly reduced the amount of time for the installation work,” says Jósef Bycul, Project Manager at Bosch Building Technologies.
Round table discussion
Headlines of violence in our schools are a reminder of the need to keep educational institutions safe. In fact, if there is a positive aspect to the constant bombardment of headlines, it is that it keeps our attention perpetually focused on how to improve school security. But what is the role of physical security systems? As the new school year begins, we asked this week’s Expert Panel Roundtable: Are schools safer because of physical security systems? Why or why not?
As physical security technologies become more complex, it is incumbent on the dealer/integrator to have the skills and expertise needed to ensure that a system operates smoothly. The value of integrators increasingly rests on the skill sets they bring to bear when installing a system. If the skills are missing, there is a problem. We asked this week’s Expert Panel Roundtable: What missing skills among security integrators can cause problems for customers?
Driving the smart homes market is the convenience of simple technology solutions. Almost every home now has a “smart speaker” that makes it easier than ever for homeowners to interface and control their technology. But where does security fit into the new landscape of smart home systems? We asked this week’s Expert Panel Roundtable: What’s new in smart homes and residential security systems?
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