Yardi - Experts & Thought Leaders

On-demand visitor management has become more crucial than ever with the changing nature of work patterns. The team at Yardi Bluepoint recognises this challenge and has developed an enhanced Visitor Check-in App to better manage the experience for people visiting commercial and corporate spaces. Paul Speariett, Regional Director for Yardi, said, “This enhanced visitor check-in app is clean and simple to use, allowing building management and reception teams to provide alternate check-in options for their visitors. It meets visitors’ needs when buildings are busy and helps prevent people from gathering in reception areas.” Roaming concierge experience The ability for receptionists to get out from behind the desk and manage visitors anywhere" Using the Yardi Bluepoint Visitor Management technology, the Visitor Check-In App is a web-based application for the desk kiosk to provide a self-check-in experience for visitors. It can also be used on a tablet by reception staff to create a mobile or roaming concierge experience. “The ability for receptionists to get out from behind the desk and manage visitors anywhere in the reception area can be useful for events or training days where large groups come into the building at the same time.” With a super-fast check-in by scanning the QR code from their Yardi Bluepoint visitor invite or creating an appointment on the spot, visitors can be securely processed and in the building within minutes with the host notified of their arrival by email or mobile message. As experience becomes an increasingly important part of attracting people back to buildings, Yardi Bluepoint visitor management’s convenience becomes even more critical to have as part of the strategy to attract and retain occupiers.

Type of site: Grade A multi-tenant office Location: The Bailey, 16 Old Bailey, London, UK Site size: 115,000 sq. ft over ten floors Client needs: Easy access for users Touch-free and digital sign-in Free flowing movement through reception, avoiding crowds and queues Fast access to other floors via lifts Visitor management system that can be used by multiple tenants and reception staff easily Secure and clear intercom/entry phone and door automation for out-of-hours, deliveries and trades people access Easy access and parking for disabled users Reliable and resilient security, including CCTV monitoring of strategic locations Integriti intelligent integrated access control system Inner Range’s enterprise-level intelligent integrated access control system, Integriti, provides robust security, as well as seamless integration, to an array of other building management systems. Some of the key features of Integriti include: Easy to use proximity card entry for users and tenants Forge Bluepoint, powered by Yardi, visitor management system to create secure, but easy to use credentials for visitors, including via smartphone High-level lift integration, by Mitsubishi that reads user credentials and directs users to the quickest lift, for their desired destination Integrated CAME BPT video entry phone and access control to automate doors, for disabled access near dedicated parking bay, for disabled users, as well as for out-of-hours access, deliveries and trades people Hard-wired IP closed circuit television system (CCTV) with Hikvision cameras, to monitor strategic locations End-to-end encrypted messaging, through every interface and integration, by Inner Range’s Integriti for high-level security Provision for future entry turnstiles/speed lanes Richard Harvell, Engineering Director at Knight Harwood, who managed the refurbishment at The Bailey, said “Our key requirement was to be able to move users, including visitors, swiftly through reception, to their correct floors, with minimal or no touch points. And, all of this, without compromising security.” High-level lift integration Antron Security’s solution, centered on Inner Range’s intelligent access control system, Integriti" Richard Harvell adds, “Antron Security’s solution, centered on Inner Range’s intelligent access control system Integriti, more than delivers. The high-level lift integration automatically directs users to the fastest lift for their floor and only allows access beyond reception, for those with bona fide credentials. We have been impressed with Integriti’s sophistication and integration capabilities, as well as Antron Security’s expertise and diligence in designing and installing our bespoke access and security system.” The Client - The Bailey UK property firm Endurance Land, which is a member of the Hong Kong-based property conglomerate, Nan Fung Group, owns The Bailey. The property, which is situated directly opposite the famous Old Bailey High Court in London, was originally built in the early 20th Century for the Chatham and Dover Railway Company. Its Grade II listed Edwardian Baroque façade features classical reclining figures, while a larger ‘western extension’ was built in 1999, to modern city office standards. Knight Harwood commissioned for refurbishment Knight Harwood was recently commissioned to refurbish the whole site, along with architect, Orms and building design consultancy, GDM Partnership. The commercial site meets Grade A office specifications and offers exceptional internet reliability, and speed for tenants. It achieved a platinum connectivity rating, by WireScore, the Mayor of London’s digital connectivity rating scheme, in 2020. Sophisticated access and security management system A new and sophisticated access and security management system was part of the refurbishment brief. Knight Harwood stipulated an access and security management system that would ensure a free flow of users and tenants through reception, without crowding or queues. This would need to include integrating intelligent lift controls, so as to ensure users were swiftly taken to their designated floor, as well as a good visitor management system that all tenants could use, without the need for a central security team to manage requests. Touchless access and digital sign-in for users Touchless access, as well as digital sign-in for users was also important for the client Touchless access, as well as digital sign-in for users was also important for the client. An intercom or entry phone and access control operated doors were needed for disabled users, who would be accessing the building from the dedicated disabled parking bay, as well anyone arriving ‘out of hours’, or for trades people and deliveries. High-levels of physical and cyber security were needed to keep all legitimate users and the site safe, without hindering access. CCTV monitoring would be needed in strategic locations. Future proofing, including laying under-floor cables ready for entry turnstiles/speed lanes, was desired. Antron Security managed the project Antron Security project managed the design, supply and installation of the access control and security system for The Bailey and acted as the ‘go to’ contact for Knight Harwood. Antron Security is a globally renowned installer of bespoke security solutions and has been providing security installations for the past 30 years. Taking care of the supply, design, installation and maintenance of security systems, Antron Security is NSI and Safe Contractor approved, meaning all staff and systems installed comply with the latest industry standards and are regularly inspected. Bespoke security solutions Inner Range provided the core access and security management system, Integriti, which enabled Antron Security to build the bespoke solutions needed for The Bailey. Inner Range has been a globally renowned company in the design and manufacture of intelligent security solutions, since it was established in 1988. Inner Range systems have been installed in over 25 countries. Its flagship product, Integriti, offers enterprise-level intelligent security and integrated smart building controls, for single sites through to global estate portfolios. Key integration Inner Range’s powerful Integriti intelligent access control system integrates with Mitsubishi’s high-level lift controls Inner Range’s powerful Integriti intelligent access control system, known for its breadth of integration options, integrates with Mitsubishi’s high-level lift controls and Bluepoint’s visitor management system, to ensure all users and visitors can access their floors, and designated areas with ease. The Mitsubishi lifts are able to read credentials from proximity cards, or mobile phones, at a user check-in point, at the reception, or in the lift lobby itself. High-level lift controls to reduce crowding and queues The high-level lift integration with ‘destination control’ means the lift software takes into account, where each of the building’s lifts are, where the user’s ‘home floor’ is, as well as where other users are going/due to go, and instantly calculates the quickest lift for the new user. The user is immediately directed to the most efficient lift via a display screen at reception, or in the lift lobby. If users are able to go to more than one floor, they can update their preference in the lift itself. This integration ensures users move through reception quickly and efficiently, with no unnecessary stops. Fully integrated visitor management Inner Range’s Integriti intelligent access control system also allowed Bluepoint’s visitor management system to integrate with the Mitsubishi lifts. For visitors to access tenanted floors within the building, the following has to take place: A tenant creates the meeting via Bluepoint An email is generated and sent to the visitor’s inbox, where they can create a mobile QR code pass and save it to their smart phone wallet When the visitor arrives, they use their mobile phone to scan the QR code in the Bluepoint invite, at the reception desk to check-in The reception team can then direct them to the Mitsubishi lifts, which display the lift car that they need to get to their meeting To leave, the visitor presents their QR code at the lift or door reader, which tells the system they’re leaving The QR codes are only valid for one entry and one exit, and only on the appointment date and at the planned appointment time. Afterwards, the QR code becomes invalid and is deleted from the system CAME BPT entry panels and video intercom system The QR code gives the visitor the ability to access everything they will need, including the lifts and any locked doors en-route. The integration between Integriti and Bluepoint’s visitor management system was achieved using the Bluepoint API. Bluepoint is cloud-based, hosted on the Microsoft Azure platform. CAME BPT entry panels were installed to allow disabled users to access the building, near the dedicated disabled parking bay, as well as for any visitors entering the facility out-of-hours, to contact the security team, or for deliveries and trades people to use, in order to access doors at the rear of the building. The entry panels allow for a reliable and intuitive video entry intercom system. Hikvision CCTV cameras installed CCTV cameras from Hikvision have been installed throughout the site, to create a hard-wired IP CCTV system CCTV cameras from Hikvision have been installed throughout the site, to create a hard-wired IP closed circuit television (CCTV) system. They are integrated with the Integriti access control system, which allows for intelligent ‘cause and effect’ monitoring. System protocols automatically bring up specific camera feeds for security managers to view, in response to alerts and footage can be viewed together with additional information from Integriti, such as if a door has been left open. Intelligent access control Inner Range’s enterprise product, Integriti, provides seamless integration with a multitude of other smart building management systems, underpinned by robust security. This includes encrypting all communications through every device and interface, and providing intruder detection to European standard EN50131. Integriti helps building managers create greener and more energy efficient sites, by tracking how tenants use the building, and amending heating and lighting settings, as a result. Integriti also provides trace reporting, that can identify a user’s movements, if they have become unwell and identify who else has been near them. System benefits for users include: Touch-free entry and digital sign-in for users and visitors No unnecessary stops for users on their way into the building Reduced risk of crowding or queues in reception area Easy to use visitor management system Robust security that doesn’t impinge on access Future proofing with cabling provision for speed lanes/entry turnstiles in place

LibertySpace, a provider of flexible offices, workshops, industrial and self-storage spaces, has chosen Yardi® Kube space management and Yardi Kube access control to manage six locations within its growing portfolio. Yardi® Kube space management will help LibertySpace streamline operations, provide real-time availability for members and foster community connection. Yardi Kube access control will enable 24/7 access to offices and meetings room, offering its members more flexibility and security. Providing better experience "We wanted a solution that would improve internal processes but also helped build our brand," said Jerry Alexander, Managing Director at LibertySpace. "Yardi's connected platform provides the tools to manage our portfolio and allows for growth. We can use a white label app and connect with our members in real-time, providing better communication and an enhanced experience." "We're delighted to continue working with LibertySpace as they adopt Yardi Kube space management and Yardi Kube access control," said Justin Harley, Regional Director at Yardi®. "We are always looking at ways to develop our platform and provide a better experience for our clients and their members."