Tyco Integrated Security - Experts & Thought Leaders

Johnson Controls, a provider of smart, healthy and sustainable buildings, announces results of independent surveys of 800+ building decision makers showing a clear shift to increased investment in healthy building trends and technologies. “At the centre of a vision for a healthy world must be healthy buildings, and that means delivering on the most critical elements to serve People, Places and Planet,” said George Oliver, CEO of Johnson Controls. Game-changing solutions “Our OpenBlue technologies reinvent the building landscape, creating dynamic smart facilities that help businesses meet their sustainability commitments, while delivering healthy places, enriched experiences and cost savings. Johnson Controls leads the industry in translating new building technology capabilities into game-changing solutions that deliver on our focus of People, Places and Planet.” As a pioneer in the category with 135 years of experience, Johnson Controls is ideally positioned with technologies and solutions that accelerate the reinvention of healthy buildings. The surveys confirmed the need is greater than ever, with 90 percent of responding firms having dedicated resources to healthy buildings initiatives. Reducing energy use Johnson Controls OpenBlue technologies deliver a unique, game-changing capability to solve for healthy places" “Building owners are struggling to balance urgent and conflicting priorities between employee health and wellness with critically needed cost savings, increased revenue and sustainability targets,” said Michael Ellis, executive vice president and chief customer & digital officer at Johnson Controls. “Johnson Controls is best positioned to help businesses meet those sustainability commitments while delivering on our customers’ return on investment,” Ellis said. The 2020 pandemic showed that few customers were able to reduce building operating costs despite lower occupancy, highlighting the need for technologies to deliver flexibility. “Energy use should be dramatically lower when occupancy is low, but surprisingly less than one in ten building operators were able to reduce energy use more than 20 percent,” Ellis said. “At a time when companies are aggressively pursuing energy and cost savings, customers need and want solutions that help them do better, while increasing the health profile of those buildings. Johnson Controls OpenBlue technologies deliver a unique, game-changing capability to solve for healthy places, while simultaneously serving sustainability goals.” Specific investment priorities The survey of facilities operators showed a range of specific investment priorities to meet goals for Healthy People, Healthy Places and a Healthy Planet: Healthy People - Businesses are increasingly committed to employee health and wellness as a driver of high performing teams. The studies show an increase in investments by organizations toward wellness, clean air and peace of mind. 80 percent of respondents stated that protecting the health and safety of building occupants during the COVID pandemic and afterward is very or extremely important. New factors are being included in this mix such as temperature control, disinfection, ventilation and air filtration which all require well maintained systems and equipment, enhanced through intelligent sensors and control software. The realities of the COVID pandemic have increased the potential benefit of these technologies and for contactless access and contact tracing. These capabilities can help increase overall building security through enhanced tracking of building guest and occupant access, flow and location, while maintaining trust. Johnson Controls delivers solutions for all of these needs and in support of broader wellness for people in shared spaces. Flexible facility monitoring Finding cost savings and making fast and informed decisions is a critical part of facility operations Healthy Places - Finding cost savings and making fast and informed decisions, supported by data, is a critical part of facility operations. In the Johnson Controls independent studies, 80 percent of facility executives stated that increasing flexibility to quickly respond to emergencies is a top driver for investment in technologies such as flexible facility monitoring and healthy air strategies. The spaces in which people work, shop, entertain and live become more inviting, more efficient and less expensive to operate over time. Space optimization, capital planning and increasing the uptime and lifetime of assets all support operational performance and lead to cost savings & increased revenue opportunities for building operators. Johnson Controls OpenBlue, a complete suite of connected solutions and services, leverages digital integration to optimize the performance of buildings and assets. Smart building technology Healthy Planet - Improvements in energy efficiency, renewable energy and smart building technology are becoming more critical each year. In the studies, 76 percent of facility executives stated that energy cost savings are a top driver for investment. These investments also influence corporate sustainability rankings, an important metric for attracting and retaining investors, employees and customers. Buildings are responsible for about 40 percent of the planet’s total energy consumption Buildings are responsible for about 40 percent of the planet’s total energy consumption and 36 percent of greenhouse gas emissions from energy use. But only 1 percent of buildings undergo energy efficient renovation every year. Effective action is crucial in aligning to increased regulation, decreasing energy consumption and increasing sustainability. For the health of the planet, the studies revealed that 57 percent of organizations plan to achieve net zero carbon or positive energy status in at least one facility in the next ten years. Energy-savings performance Through ongoing efforts to create more healthy buildings, Johnson Controls has implemented more than 3,000 energy-savings performance contracting projects in North America alone. The result has been reductions of more than 29 million metric tons of carbon emissions from customer facilities and savings of $6B in energy and operating costs driven by a comprehensive suite of product and technology solutions. In fiscal year 2019 almost half of Johnson Controls revenue came from products and services that reduce energy use and improve sustainability. Johnson Controls helps building owners and occupants make efficient, productive decisions in support of healthy people, healthy places and a healthy planet.

Johnson Controls, the global provider of smart and sustainable buildings and architect of the OpenBlue digital platforms, introduces the Tyco American Dynamics victor Application Servers. These servers are ideal when managing video from VideoEdge NVRs via the victor VMS. Scalable from single-site locations to enterprise-level deployments (SAS and MAS), these servers are available in several form factors with distinct configurations to simplify ordering and installation and come with full service technical and hardware support. The 1U Rack Mount Server with a single CPU delivers powerful performance and enterprise-class features. Users can scale even further to the 2U Rack Mount Server for a large memory and extensive I/O footprints. Product security program AI and analytics are now combined and integrated with VideoEdge to strengthen operational efficiency Each server is backed by a three-year limited warranty. Powerful AI and analytics are now combined and integrated with victor / VideoEdge to strengthen operational efficiency and effectiveness. Detect suspicious objects and abnormal behaviour to identify trends that help mitigate threat and pinpoint the exact location of alarms on maps to arm security teams with life-saving details. With powerful, automated and forensic search capabilities, powered by Tyco AI, victor / VideoEdge users are able to save time when minutes matter. All of the company’s products are analysed, tested and required to meet or exceed the rigorous standards of the Johnson Controls Cyber Solutions Product Security Program. This holistic approach is aimed at providing peace of mind to the company’s customers. Their security mindset begins at initial design concept and is supported through deployment, including a rapid incident response to meet the comprehensive and evolving cyber security environments.

Johnson Controls will showcase solutions and thought leadership critical to safe building reopening during the virtual Global Security Exchange Plus (GSX+) conference. From Sept. 21 to Sept. 25, 2020, Johnson Controls experts will demonstrate and discuss the latest security innovations that have become integral to intelligent security during the COVID-19 crisis and beyond. Attendees can interact with Johnson Controls leaders during keynote event sessions, technology demos and a thought leader interview to discover the future of safe, healthy and innovative buildings. Global Security Exchange Plus (GSX+) Our experts are excited to share how data-driven digital solutions help them create more intelligent buildings" “The industry leaders who are attending GSX+ are currently faced with not only reacting to the COVID-19 crisis, but also continuing to innovate for a smarter future,” said John Hudson, Vice President and General Manager of Security at Johnson Controls. John adds, “Our experts are excited to share how data-driven digital solutions allow them to do both, protect occupants during a pandemic and create more intelligent buildings. From infection control to employee screening, this technology provides the flexibility they need to create safer, more resilient environments, no matter what.” Digital security solutions on display Johnson Controls experts will be at the virtual marketplace throughout the conference, showcasing digital security solutions that better protect occupants and employees while streamlining daily operations, including: OpenBlue: It is an open digital platform that transforms how occupants interact with their buildings. This comprehensive suite of solutions and services creates dynamic and intelligent spaces. Leveraging AI and data-powered capabilities, OpenBlue accelerates building reopening by maximising the health and safety of environments through a connected combination of hardware and software. OpenBlue includes solutions to re-enter, reoccupy and reimagine, including contact tracing, social distancing monitoring, thermal cameras, infection control, clean air solutions and more. Smart Elevated Skin Temperature Scanning Solution: Leveraging Tyco Illustra Pro thermal cameras, this contactless and frictionless solution rapidly scans groups of individuals for elevated body temperatures quickly, accurately and reliably. Advanced technology instantly alerts users to an elevated temperature, enabling them to leverage thermal imaging to identify the individual for a swift staff response. This thermal solution can be integrated with additional security systems such as access control and video management systems. Emergency Preparedness and Response: From gunshot and weapons detection, to mass notification systems (MNS), to AI analysis, Johnson Controls emergency preparedness and response portfolio ensures buildings can be safeguarded from the unexpected and help deliver successful emergency outcomes. Insights on biggest security themes and trends As a GSX+ sponsor, Johnson Controls thought leaders will participate and host sessions throughout the conference, to provide insight on the biggest security themes and trends of 2020 and beyond: Thought Leader Interviews, including: Digital Security and Open Blue, presented by Mike Ellis, Executive Vice President, Chief Customer and Digital Officer, Johnson Controls. Tuesday, Sept. 22, 11:30 – 11:50 a.m. EDT. Cyber and Physical Security, presented by Jason Christman, Vice President, Chief Product Security Officer, Johnson Controls. Wednesday, Sept. 23, 11:30 – 11:50 a.m. EDT. Gamer Changer session, HR and Travel Security Issues After COVID-19 Lockdowns, hosted by Hank Monaco, Vice President, Marketing, Johnson Controls, Building Solutions for North America. Tuesday, Sept. 22, 10:15 – 11:05 a.m. EDT. Featuring: Eduard Emde, Head of the health, safety and security section ESA/ESTEC at ESA European Space Agency, ESTEC Radek Havlis, Director CEE and Central Asia at PricewaterhouseCoopers Geert Coremans, Director, corporate safety & security at The Radisson Hotel Group Nicole McDargh, regional security and H&S director at Richemont Product demos, including: Thermal Cameras and Access Control Frictional Solutions, which will be hosted by Jason Ouellette, ACVS technology, Business Development, Global and George Grammer, Strategic Product Manager, access control and integrated systems, Johnson Controls. Wednesday, Sept. 23, 1:30 p.m. EDT. Emergency Preparedness and Response, hosted by Alka Khungar, Senior Portfolio Manager, Johnson Controls Building Solutions. Tuesday, Sept. 22, 11:30 a.m. EDT. Making buildings more secure and intelligent “Our experts have years of experience reimagining buildings to be more secure and intelligent,” said Hank Monaco, Vice President of marketing at Johnson Controls, Building Solutions North America. Hank adds, “Now, we are leveraging that experience to create environments that can not only safely reopen, but also remain resilient for years to come. Our team is excited to share our vision of this future at GSX+, and the solutions that will help us get there. We are more committed than ever to powering our customers’ missions for a safe and healthy world.”

Protecting power grids is essential to deliver electricity that serves millions of consumers. Transmission substations are a component of the power infrastructure that presents unique security challenges. These important facilities often sit out in the open, in remote locations, and were historically protected by little more than cameras or chain-link fences. Much of the current concern about securing electrical substations in the United States originated in response to a 2013 sniper attack, using military-style weapons, on Pacific Gas and Electric Company’s Metcalf Transmission Substation in Coyote, Calif., near San Jose. Gunmen fired on 17 electrical transformers, resulting in more than $15 million in damage. The crime is still unsolved. Security critical infrastructure The North American Electric Reliability Corporation’s Critical Infrastructure Protection (NERC/CIP) guidelines emerged in the aftermath of the attack, triggering growth in security spending to protect utilities. The latest NERC/CIP Version 6 standards were issued in January 2016, with deadlines of various phases falling in July 2016, April 2017, and the final phase to be completed in September 2018. The earlier deadlines were for high- and medium-risk facilities, and the future deadline covers lower-risk areas. The standards target four areas of concern securing utility sites: security awareness, physical security, remote access connections, and incident response. Although medium- and high-impact facilities tend to be more critical, the connected nature of utility infrastructure means that security is only as strong as the weakest link. Perimeter security requirements Every facility has a baseline requirement for perimeter security protection around the site, although medium- and high-impact sites will have more stringent requirements. The geography surrounding sites – Is it an urban area or rural? Does the surrounding elevation provide additional lines of sight? – also impacts the types of systems they require. A lack of similar incidents since the 2013 Metcalf attack could fuel debate on whether the extra security was necessary, and could even lead to a sense of complacency. “A lot of money has been spent on fancy systems at the top tier,” says Greg Hendrix, Sales Lead at Tyco Integrated Security. “But nothing has happened since Metcalf. The concern is that we could lull ourselves into a sense of everything’s OK. We need to find a balance between what’s appropriate and what isn’t, and it’s a moving target. There is no silver bullet.”  With 35 years in the physical security industry, Hendrix manages a specialised team of 12 pre-sale field engineers that focus on designing electronic security solutions for complex needs as part of Johnson Controls’ Centers of Excellence network. Every facility has a baseline requirement for perimeter security protection around the site, although medium- and high-impact sites will have more stringent requirements Cameras and access control for high-security facilities Hendrix assisted one utility industry customer as a primary design engineer for nine high-impact sites. The sites were high- to medium-tier sites that are part of the nation’s critical infrastructure. Thermal cameras with analytics were positioned to detect intrusions and discern between wildlife and human intruders. Avoiding false alarms is crucial if, for instance, 300 cameras are monitored at a single site. The analytics systems were augmented with pan-tilt-zoom cameras that could be directed to view intruders. Analytics zones were used to trigger large LED light panels to flood various zones with light in case of an intruder. If an intruder gets even closer, it would trigger a recorded voice to tell them to leave. Metal fences that were 12 feet high and even concrete were used to protect lines of sight to provide a ballistics barrier against gunshots. Mountainous or hilly areas presented additional challenges, as someone could position themselves above the fence line. In some cases, automated gates use multi-factor access control readers (cards and PINs) to allow vehicles to pass and then to close behind them. In other instances, pedestrian-only gates are used, requiring vehicles to remain parked outside the perimeter. Video surveillance watches entrances and exits. Compliance with NERC/CIP regulations Connecting IP cameras into a utility’s IT system, or even using a laptop to programme a video system, can introduce cybersecurity vulnerabilities. The idea is not to contribute to the cybersecurity challenges utilities already face to protect the supervisory control and data acquisition (SCADA) monitoring systems and programmable logic controllers (PLCs) used in daily operations. “The physical threat is evident, but the cybersecurity threat is not so obvious,” says Hendrix. “To focus on one without the other doesn’t make a lot of sense. The physical security folks focus on how we can physically detect and deter, and promote visibility. But we have to remind ourselves that the security of the cyber connection is critical. Security awareness applies to us as integrators as much as customers. We have to find an IT guru within the organisation and make sure we are working together.” Failure to adhere to NERC/CIP requirements, which are enforced using audits, trigger fines that could put the profitability of private utility companies at risk. “There is an opportunity for integrators to partner with customers and identify how to appropriately meet the requirements within budget and get these projects done,” says Hendrix. Among the audit requirements is a log showing who comes and goes at a facility; access control systems collect that information and provide the needed documentation. Employees are issued cards, and contractors and other visitors are required to be escorted by approved personnel into and out of a site. For frequent visitors and contractors, a credential can be issued. Promoting awareness of such policies and requirements is another factor in CIP compliance.

The minutes are counting down to one of the biggest security industry trade shows of the 2017 calendar. Expectations are high going into ISC West 2017 in Las Vegas: Last year’s show was very well attended and highlighted lots of new technologies. Looking ahead to this year’s show, we wanted to get the Expert Panel Roundtable’s take on what news will dominate the show. So we asked our panel: What do you expect to be the big news at ISC West 2017?

Changes in our industry’s technologies are reflected in the language we use. Over the years, more than one industry trend has been tied to associated buzzwords – for better or worse. As the technologies change, so does the language. We asked this week’s Expert Panel Roundtable: What are the industry’s newest “buzzwords” and what do they reflect about the changing market?