TeamViewer - Experts & Thought Leaders

In a move set to reshape the industrial Augmented Reality (AR) market, RealWear, the global pioneer in wearable computing for industrial applications, today announced its acquisition of Almer Technologies, a Swiss pioneer in ultra-compact, user-friendly AR headsets. This acquisition, strategically and financially backed by TeamViewer, the leading provider of enterprise AR software, marks a significant leap forward in the mission to empower frontline workers worldwide with cutting-edge AR technology. Wearable AR devices As the industrial sector increasingly turns to digital solutions to enhance productivity and safety, the demand for intuitive, wearable AR devices has surged. This acquisition unites RealWear's market leadership with Almer's innovative approach to meet this demand. AR adoption "I'm extremely excited to welcome Almer and its founders, Timon Binder and Sebastian Beetschen to RealWear," said Dr. Chris Parkinson, CEO of RealWear. "Their successes in Europe are paralleled by a vision to drive AR adoption worldwide. This impact can now be brought to the global market as part of the RealWear ecosystem." Subscription-based hardware renting model "Almer's innovative subscription-based hardware renting model will enhance our existing portfolio to offer more flexible and scalable solutions for our partners and customers." "We have secured TeamViewer's renewed commitment and backing, strengthening our longstanding collaboration with the leading software company in the enterprise AR industry." Compact design Almer quickly gained recognition as a disruptive force in enterprise AR and set a new industry standard The acquisition brings together a powerful combination of strengths. RealWear's established market presence and rugged, voice-operated solutions are complemented by Almer's innovative, subscription-based AR headsets, known for their compact design and user-friendliness. With a relentless focus on execution and customer-centric solutions, Almer quickly gained recognition as a disruptive force in enterprise AR and set a new industry standard. Intuitive and effortless Sebastian Beetschen, CEO of Almer Technologies, added, "Almer's innovative approach for frontline workers has enabled us to deliver industrial AR solutions that are the most intuitive and most effortless to use." "We're excited to bring in our expertise and speed of execution to RealWear and push the boundaries of frontline worker solutions." Wearable technology TeamViewer has been a key partner and a strategic minority investor to RealWear and Almer before the acquisition TeamViewer has been a key partner and a strategic minority investor to both RealWear and Almer before the acquisition and will maintain this role moving forward. Global giants such as Coca-Cola HBC, Ford, Samsung SDS, and many more have experienced significant efficiency gains and cost reductions by leveraging the combined power of TeamViewer's software, RealWear's, and Almer's wearable technology. Integrating hardware and software Oliver Steil, CEO of TeamViewer, who has joined RealWear's Board of Directors, commented, "RealWear and Almer together unite the brightest minds in wearable computing to shape the future of the industry." "Investing in RealWear and supporting its growth is a strategic move for us and a stride into the future of industrial digital transformation. Our shared vision is to continue to integrate software and hardware innovatively, delivering world-class industrial productivity solutions for maximum customer value." Accessible and user-friendly As part of the acquisition, Almer's co-founders will join RealWear's executive team, creating a unified leadership focused on accelerating global AR adoption. Ultimately, this acquisition is set to make advanced technology more accessible and user-friendly for frontline workers across the globe. With this strategic acquisition and the continued backing of TeamViewer, RealWear is poised to lead the charge in the industrial wearables market. By blending software and hardware, the company aims to deliver world-class productivity solutions for maximum customer value. 

Research released shows that 39% of UK businesses with excellent technology connectivity say their financial performance is among the pioneers in their industry. In addition, 62% say that excellent tech connectivity gives them a competitive edge. TeamViewer, a pioneering global provider of remote connectivity and workplace digitalisation solutions, undertook global research conducted by FT Longitude to uncover ‘The Real Value of Technology Connectivity’.  Cybersecurity performance Better connectivity helps organisations to resist the growing threat of cyberattacks In addition, 34% of global businesses with excellent connectivity say their operational performance is on par with industry pioneers but only 19% with good connectivity say this is the case. Seamless connectivity, the extent to which staff can operate and connect without interruptions, and what all businesses should be aiming for, also increases resilience and supports risk management.   In particular, better connectivity helps organisations to withstand the growing threat of cyberattacks. Only 25% of UK businesses believe that they are among the pioneers in their sector for cybersecurity performance, meaning the UK has the lowest faith in its cybersecurity performance across all countries surveyed. Approach of shifting connectivity  “It’s clear from the research that connectivity isn’t just about driving workforce productivity and efficiencies. The approach of shifting connectivity from a supporting role and cost centre to one that empowers the business has an impact on growth, and ultimately revenue." "Fragmented systems blunt competitive advantage so just being good is not good enough when it comes to connectivity. Businesses need seamless integration and harmonisation of data to fully realise the opportunities that technologies like augmented reality (AR) and artificial intelligence (AI) bring,” said Mei Dent, chief product and technology officer, TeamViewer. Impact of technology connectivity The research found that only one in 20 businesses say their technology is seamless across their organisation. This means that 94% of UK businesses know they still have some way to go to reach seamless connectivity.   The need to close this gap is clear to UK organisations:   65% of UK respondents stated that the impact of technology connectivity allows for better customer interactions and increases customer satisfaction  85% say it enables better innovation  73% believe it allows more time for considered decision-making  85% consider it an important aspect of working at their company increasing talent retention.   What is holding organisations back?  The top reasons undermining trust in data are multiple versions of the truth within the company Global organisations with gaps in connectivity (those who say they have good connectivity but not excellent or seamless) are more likely to be held back by differences between departments within their organisation (30%) and the inability to show the ROI of tech connectivity (27%). Whereas those who say they have excellent connectivity are most likely to be held back by concerns about cybersecurity (24%). So, cybersecurity is both a benefit and a hindrance to better connectivity.   There is also a lack of trust in internal data in almost all UK organisations. The top reasons undermining trust in data are multiple versions of the truth within the company based on different data sets (37%), conflicting data management practices (34%) and too many instances of poor hardware reliability (31%).  Lack of data literacy   Interestingly this mistrust of internal data varies across company size. It is more likely to be driven by a lack of data literacy in smaller organisations globally. 40% of workers at companies generating between (US) dollar 10 and dollar 49.99 million in yearly revenue report a lack of data literacy among employees, compared to the 21% of workers at companies generating US $10 billion and above.  A company’s ability to connect to any device, application and system in its infrastructure, and to make use of existing data, has an outsized influence on performance.  TeamViewer’s research TeamViewer’s research found that 36% of UK respondents rate their data and system access Whether it is smarter logistics operations or remote technical guidance, access to knowledge from any device, at any time, helps people work smarter and reduces the mistrust that there are multiple versions of truth in data.   TeamViewer’s research found that 36% of UK respondents rate their data and system access as average or poor outside company premises, even at home. In addition, 38% have the same concerns about company facilities other than their usual base.   Integrated systems and connectivity Dent continued, “There is a long way to go for companies to achieve seamless connectivity, but the benefits far outweigh the initial investment of time and resources. Doing nothing also has a cost." "With many struggling with increased competition and a lack of skilled labour available, organisations need to do all they can to attract and retain the best talent. And one way to do this is to offer a working environment with integrated systems and connectivity that makes it a great place to work and thrive in their careers.” 

TeamViewer, a renowned global provider of remote connectivity and workplace digitalisation solutions, announced the integration of its technology into Sony BRAVIA Professional Displays. This strategic implementation is designed to improve the maintenance and incident response capabilities of managed commercial displays used in complex environments, such as restaurants, shopping malls, and airports. As a result, TeamViewer and Sony customers can improve efficiency and increase sustainability in their daily operations.   New integrated solution The integration allows for highly secure, unattended remote access to BRAVIA Professional Displays, enabling system integrators and service providers to deliver immediate support, while minimising downtime and service costs. The new integrated solution allows for full display control in both Customer and Pro modes Developed in collaboration with Sony, the new integrated solution allows for full display control in both Customer and Pro modes, which is critical for service providers. The highly secure remote access capability can be easily deployed via a proprietary Sony application package paired with an always-on functionality to ensure fast and reliable connections.  Remote connectivity solutions Alfredo Patron, Executive Vice President of Business Development at TeamViewer, said: "This integration confirms TeamViewer's role as a pioneering provider of best-in-class remote connectivity solutions, particularly in the digital signage and commercial display sector." Alfredo Patron adds, "Sony's choice of our solutions for critical remote access underscores our capabilities in security and reliability. We expect that this partnership will enable a significant ecosystem of service providers to further extend the efficiency of their operations and the value they deliver to the end customer."  Universal monitoring and control solution Thorsten Prsybyl, Head of European B2B Partnerships at Sony, said: "Sony is very pleased to welcome TeamViewer to our partner network. TeamViewer is an indispensable partner to be able to support our customers with a powerful, yet universal monitoring and control solution." Thorsten Prsybyl adds, "We will now be able to better serve our large number of customers and meet the high standards they expect from Sony."