SimpliSafe - Experts & Thought Leaders

SimpliSafe®, the maker of award-winning smart home security systems, announced it will give select customers early access to its live guard outdoor protection service. SimpliSafe's new monitoring service introduces a revolutionary double-layer approach to home security, combining the power of artificial intelligence (AI) technology with a team of expert monitoring professionals to prevent crime before it happens. This new offering builds upon the company's recently launched 24/7 live guard protection, making SimpliSafe the first to offer this type of monitoring service both inside and outside the home that's staffed by its own team of security experts, keeping its customers safer than ever before. Another layer of security Nearly two million people in the US are victims of burglary and trespassing each year, often facing significant emotional and financial harm as a result. Home invasions typically last only 10 minutes, so every second counts when it comes to emergency response; however, once an intruder has entered the home, it's already too late to stop the resulting property and emotional damage. Home invasions typically last only 10 minutes, so every dual counts when it comes to crisis response Enter: SimpliSafe live guard outdoor monitoring. This groundbreaking service is designed to prevent crime by keeping watch over the perimeter of the home and deterring potential intruders from breaking in. If a trespasser or potential intruder is detected, SimpliSafe monitoring agents jump into action intervening before they can enter the home. If warranted, the monitoring agents can even dispatch police, providing another layer of security to the home. AI and advanced technology "For decades, the home security industry has remained reactive, jumping into action only when a break-in is already in progress. SimpliSafe has set out to challenge this standard and to offer our customers new, more proactive ways to feel and be safe," said Christian Cerda, Chief Executive Officer at SimpliSafe. "Live outdoor monitoring is our latest breakthrough, combining AI and advanced technology with expert monitoring professionals to stop crime before it even happens. This is a true game changer in customer safety." Customer's SimpliSafe system Customer's SimpliSafe system is armed, their outdoor camera keeps watch over their home When a customer's SimpliSafe system is armed, their outdoor camera keeps watch over their home's perimeter. With live outdoor monitoring, the service uses advanced AI to detect when someone is approaching the home and determines if the person matches any of the customer's saved profiles.  If the person doesn't match any of the customer's saved profiles, an expert monitoring agent can use the camera's live video to confirm any imminent threat and deter potential intruders by speaking to them in real time using the camera's two-way audio and triggering sirens. SimpliSafe's steadfast commitment True to SimpliSafe's steadfast commitment to privacy across all products and services, live guard outdoor protection is designed to give customers complete control of their privacy. SimpliSafe gives customers total control over which cameras the agents monitor and when. SimpliSafe gives customers total control over which cameras the agents monitor and when With outdoor monitoring, customers also have the ability to easily create and delete profiles of friendly faces within the app, so they can be confident they are only receiving alerts for unidentified persons. Additionally, all live and recorded videos are securely encrypted and are not accessible by monitoring agents after an event has been reviewed and closed. SimpliSafe's latest innovations Live guard outdoor protection will be available to all customers later this year. This groundbreaking service is part of SimpliSafe's Fast Protect™ Technology which aims to provide the fastest detection, deterrence and prevention in the industry. SimpliSafe Early Access Programs, like this one, allow qualifying customers to test SimpliSafe's latest innovations before they become widely available to the public, as well as the opportunity to provide feedback that will shape products and services for full-launch readiness.

The Monitoring Association (TMA) is pleased to announce the recent appointment of Matt Narowski, Vice President of Operations, Security Central, and Rob Raisch, Chief Architect & Team Lead, Monitoring Integration, Simplisafe, Inc., to the volunteer position of co-chairs for its Technology Committee. Narowski and Raisch succeed longtime Technology Committee Chairs Steve Butkovich, CPI Security, and Sascha Kylau, OneTel Security, both of whom are moving into new leadership roles within TMA. Customer service interaction On his new appointment, Narowski remarked, “I’m deeply honoured to have the opportunity to co-chair TMA’s Technology Committee. The Committee’s continued work ensures that TMA members have access to information regarding established and emerging technologies that are not always apparent without extensive research.” I’m deeply honored to have the opportunity to co-chair TMA’s Technology Committee" “I’m looking forward to exploring new technologies such as Generative AI and how related technologies can help bolster a central station’s ability to add additional services, including video analytics, customer service interaction as well as a myriad of other opportunities.” Newly available technologies "Our industry is on the cusp of enormous change and I'm excited for the opportunity to help our members navigate and understand the plethora of newly available technologies, while maintaining the highest quality of service for their customers,” stated Raisch. “From protecting oneself in the ‘Dark Forest’ to the application of machine learning to incident analysis, I hope to shepherd the creation of knowledge resources of immediate and actionable value to all TMA members."

SimpliSafe, maker of award-winning home security systems, announced that select, qualifying customers will have the opportunity to participate in the Beta test of 24/7 live guard protection, a revolutionary professional monitoring innovation that allows professional monitoring agents to help stop crime in real time, by enabling them to see and speak to intruders during an alarm event. The groundbreaking monitoring advancement is enabled by the new SimpliSafe Smart Alarm™ Wireless Indoor Security Camera, a battery-powered, wireless indoor security camera that is available now exclusively for Beta participants. Together, the Smart Alarm™ Camera and 24/7 live guard protection will take customers' protection a step further than the competition. SimpliSafe Smart Alarm™ Wireless Indoor Security Camera Unlike other indoor cameras, the Smart Alarm™ Camera is the first indoor camera that can instantly trigger an alarm through a built-in, professional-grade motion sensor and also sound a built-in siren when unusual motion is detected and the system is armed. The camera’s advanced motion detection and artificial intelligence (AI) capabilities are sophisticated enough to differentiate between routine motion, like a household pet, and unusual motion from a potential intruder. Smart Alarm™ Camera offers video verification Like all SimpliSafe cameras, the Smart Alarm™ Camera offers video verification Like all SimpliSafe cameras, the Smart Alarm™ Camera offers video verification, which allows monitoring agents to capture evidence and verify a threat is real, enabling priority dispatch and, ultimately, a faster response. The addition of 24/7 live guard protection is designed to keep SimpliSafe customers safer by effectively deterring crime, as monitoring agents can now see and communicate directly with intruders. SimpliSafe’s 24/7 live guard protection SimpliSafe’s 24/7 live guard protection will bring the benefits of live talk down service, which is often used for commercial security purposes, to the residential market. “When we think about the future of home security, we want to provide meaningfully better security and protection than the industry has in the past, and evolve the role of home security from passively connecting first responders to emergencies to actively helping stop crime in real time,” said Christian Cerda, the Chief Executive Officer (CEO) at SimpliSafe. New hardware and monitoring innovations Christian Cerda adds, “Our new hardware and monitoring innovations give customers just that – the new Smart Alarm™ Camera and 24/7 live guard protection can not only provide a fast and reliable response during emergencies, but together they can deter those emergencies from taking place, keeping homes safer than ever before.” True to SimpliSafe’s suite of products and services, the latest innovations have been developed with both protection and privacy in mind. Similar to the SimpliCam HD indoor camera, the Smart Alarm™ Camera has a mechanical privacy shutter that audibly and visibly clicks open and closed, and by default, the shutter is closed when the system is set to home mode or off. Enhanced privacy and protection 24/7 live guard protection is the latest professional monitoring feature powered by Fast Protect™ Technology Like the SimpliCam, the Smart Alarm™ Camera is differentiated in that it provides privacy when customers want it and protection when they need it. 24/7 live guard protection is the latest professional monitoring feature powered by Fast Protect™ Technology, the suite of products and features that is enhancing the SimpliSafe alarm experience and helping the company fulfill its mission of making every home secure. The Smart Alarm™ Wireless Indoor Security Camera with 24/7 live guard protection is available now as part of SimpliSafe’s newly launched Beta programme, and will be broadly available for purchase on SimpliSafe.com later this year. Interactive Monitoring plan Customers must have an Interactive Monitoring plan, in order to enable 24/7 live guard protection. The Smart Alarm™ Camera will also be available for purchase in the U.K. later this year. SimpliSafe Beta programmes, like this one, will give qualifying customers early access to SimpliSafe hardware and feature developments, as well as the opportunity to provide feedback that will shape products and services for full-launch readiness. To learn more about the new camera and 24/7 live guard protection, please visit SimpliSafe.com/live-guard-protection – where customers can sign-up to receive updates on availability, as well as share their interest in special offers and participating in future Beta programmes.