Prosegur - Experts & Thought Leaders

Latest Prosegur news & announcements

Genetec provides Security Center with the Omnicast video surveillance solution at the Groupama Stadium in France

The Groupama Stadium — also known as the Grand Stade de Lyon— is a sports and recreation complex and soccer stadium that is located in the eastern metropolitan area of Lyon, France. With a maximum capacity of 59,186 seats, the venue hosts approximately 30 events per year such as sports games, concerts, and performances. The stadium is the third-largest stadium in France and the twenty-seventh in Europe. Situated in a town with only 25,000 residents, the stadium hosts twice as many spectators at its events. Efficiently managing crowds Under the leadership of Xavier Pierrot, Stadium Manager at Groupama Stadium, the team pays particular attention to the safety and well-being of community members as well as business owners, fans, players, journalists and staff. Their mission is to ensure the highest levels of safety while maintaining impeccable service. The stadium’s security team wanted a security system that would help them efficiently to manage crowds To achieve these goals, the stadium’s security team wanted a security system that would help them efficiently manage crowds and ensure the safest experience for guests. The stadium also needed an effective security system to help them identify threats and pull evidence for law enforcement agencies following any incidents. Groupama Stadium entrusted the IT and security solutions selection to Orange Business Services, who recommended the Genetec™ Security Center with the Omnicast™ video surveillance solution. Unified security platform Security Center is the unified security platform that combines video surveillance, access control and licence plate recognition systems into one intuitive solution. Prosegur, a specialist in security solutions integration, handled the system installation. The Omnicast video surveillance system met the complex’s specifications and budget. The security system is both reliable and easy to use for operators who can act quickly and discreetly in the event of an incident. “We followed the theme park model. Why? Quite simply because security is of the utmost importance but it must not be intrusive or become a source of anxiety. For families with children that are attending games, for example, this experience must be one of leisure. So, we needed a solid and reliable system. The Security Center platform had all the requirements to ensure the surveillance of the stadium in this particular context,” explained Xavier Pierrot. Remotely access video Operators use the Omnicast system to monitor over 260 Axis Communications cameras Thanks to the Federation™ feature of Security Center, operators centrally monitor video from all sites in the complex, including the training centre and practice facility. The security team can view live video or remotely access video any time of the day. They can also easily go back and search through archived video, if necessary. Operators use the Omnicast system to monitor over 260 Axis Communications cameras. The system provides coverage of all entrances, concession stands, 7,000 parking spaces and traffic routes around the site. Operators can easily find the cameras using the map interface of Security Center, Plan Manager. The map module provides a comprehensive view of any area of the site in one single click. Video surveillance solution “Since its installation, the Genetec Omnicast video surveillance solution has enabled us to resolve 100% of minor incidents; the vast majority of which were cases of theft or dropping of smoke bombs, and has helped us resolve major incidents that required the involvement of law enforcement,” says Xavier Pierrot. The entire security system is fully redundant, providing the highest levels of protection in this modern complex. All monitoring is now carried out from a central control room at the stadium, helping operators save time In case servers, PCs or power supplies malfunction, the failover and redundancy features of Security Center ensure that the system continues to run smoothly. All monitoring is now carried out from a central control room at the stadium, helping operators save time and become more efficient when responding to events. Teams never have to leave the control room for intervention because all decision makers including law enforcement, the organiser, first responders, firefighters, and security operators have access to the system. Retrieve video recordings With the Security Center Omnicast system, users can easily view video, retrieve video recordings, zoom into precise details, print photos, save specific bookmarks, or manage alarms to secure various zones of the stadium environment and its perimeter. Using the Genetec Software Development Kit (SDK), the team at the POL has been able to integrate the IP video system with another third-party system to facilitate the transfer of evidence. The integration allows for secure gateways to be set up with certain public partners such as the police headquarters or the Interior Ministry, enabling the transfer of information during large-scale events such as Euro 2016. Facial recognition system Groupama Stadium would like to integrate a facial recognition system within the unified platform In accordance with privacy laws, and as a next step, Groupama Stadium would like to integrate a facial recognition system within the unified platform, so its team can automatically be alerted to banned persons as they enter the stadium. “Since Security Center is flexible and scalable, we plan to continue evolving the platform and taking full advantage of its potential in order to better protect our guests, community members, and staff,” concluded Xavier Pierrot. The Omnicast system of Security Center manages 262 Axis Communications network cameras, including various models and a few 360° domes. All seats are monitored by three different cameras, two fixed and one dome to ensure several viewpoints. The cameras record continuously.

ONVIF returns to ISC West 2024, to speak on standards and the cloud

ONVIF®, the global standardisation initiative for IP-based physical security products, is pleased to return to ISC West 2024, April 9-12 in Las Vegas, at Booth L0 to continue the industry-wide conversation about open standards, interoperability, and the freedom of choice that standards provide for end users, systems integrators and consultants. This freedom of choice is important in several technology segments that will be major themes of this year’s ISC West event, including Artificial Intelligence, video analytics, and the industry’s transition to the cloud.  Cloud and cloud services This transition is the central theme of a panel discussion, “Defining the Cloud: Are Standards the Answer?” to be held at 10 am on Tuesday, April 9 in Venetian 308 at the Venetian Expo as part of the SIA Education at ISC conference programme. ONVIF Chairman Leo Levit will participate in the panel as it explores cloud topics ONVIF Chairman Leo Levit will participate in the panel as it explores cloud topics, such as clarifying the definitions of cloud and cloud services, the benefits and drawbacks of cloud adoption, and the differences between proprietary and open standards-based approaches to cloud. Other expert panelists include Joshua Anderson, Director of Surveillance and Technology, Cherokee Nation Entertainment;  Mike Dunn, Strategic Innovation and Business Development, Wachter; Josh Woodhouse, lead analyst and founder of Novaira Insights and Brian Karas, President of Pelican Zero. Engaging with new technologies and approaches “While our industry navigates these significant technological shifts, the platforms for discussion, debate, and conversation offered by events such as ISC West are invaluable to all who attend,” said Levit. “As the de facto standards provider of standards for the physical security industry, ONVIF will continue to be deeply engaged in developing specifications and profiles that provide the market with interoperable products that support the transition to these new technologies and approaches.” ONVIF profiles New TLS Configuration Add-on for secure communication, the first to be released under the add-on concept At ONVIF booth L0, visitors will get a chance to test their knowledge of ONVIF profiles, membership information, and other fun facts about ONVIF in an interactive trivia game, with chances to win an iPad or other prizes. On display at the booth will be information about the various ONVIF profiles and the new TLS Configuration Add-on for secure communication, the first to be released under the add-on concept.   IP-based physical security products Founded in 2008, ONVIF is a leading and well-recognised industry forum driving interoperability for IP-based physical security products. The organisation has a global member base of established camera, video management systems, and access control companies and more than 28,000 profile conformant products. ONVIF offers Profile S for streaming video; Profile G for video recording and storage; Profile C for physical access control; Profile A for broader access control configuration; Profile T for advanced video streaming; Profile M for metadata and events for analytics applications and Profile D for access control peripherals. ONVIF continues to work with its members to expand the number of IP interoperability solutions ONVIF conformant products can provide.

Prosegur Security joins forces with WeSuite to elevate technology division in the U.S. market

WeSuite, a distinguished manufacturer of award-winning sales management software tailored for security technology sales and service providers, is pleased to announce a strategic collaboration with Prosegur Security, a globally recognised pioneer in the private security sector. This partnership has been formed with the strategic intent of accelerating Prosegur's technological division expansion within the United States. Comprehensive security services Prosegur Security holds an esteemed reputation for its comprehensive range of services encompassing system design, integration, sales, and unwavering support for an array of sophisticated security technologies. These technologies include but are not limited to, advanced surveillance video systems, cutting-edge access control mechanisms, anti-intrusion systems, EAS and RFID solutions, P.A. solutions, and advanced intercom systems. Sales automation software WeSuite's highly regarded sales automation software is poised to redefine Prosegur's market approach The integration of WeSuite's highly regarded sales automation software is poised to redefine Prosegur's market approach across a multitude of industries. These sectors encompass construction, data centres, energy and utilities, healthcare, industrial domains, logistics, property management, retail, and transportation.  Enterprise solution capabilities WeSuite's Enterprise solution, meticulously tailored to align with Prosegur's distinctive workflows and sales processes, extends a spectrum of capabilities to Prosegur's dedicated team members, including:  Access to the WeOpportunity CRM and Lead App for streamlined client relationship management and lead tracking.  Utilisation of WeEstimate, offering unparalleled flexibility in the quote-to-close process.  Harnessing the power of QuoteAnywhere and the Site Survey mobile sales tools for seamless on-the-go sales and site assessment. Real-time sales reporting and sophisticated sales team management tools. An array of add-on modules designed to augment operational efficiency and customisation.  Unique workflows and sales processes Salespeople, administrators, and management will benefit from more efficient operations Prosegur will leverage WeSuite’s Enterprise solution, which includes the company’s full suite of products tailored for Prosegur’s unique workflows and sales processes. Licenced team members will have access to WeSuite’s WeOpportunity CRM and Lead App, WeEstimate flexible quote-to-close software, QuoteAnywhere and the Site Survey mobile sales tools, real-time sales reporting, sales team management tools, and an array of add-on modules. Salespeople, administrators, and management will benefit from more efficient operations, tighter collaborations, more accurate quoting, data-driven decision-making, and increased sales and profitability.  Sales expansion “We are thrilled to welcome Prosegur to the WeSuite family,” said Tracy Larson, WeSuite President and Co-Founder. “We look forward to playing an instrumental role as Prosegur expands its technology sales throughout the U.S." "There’s nothing more gratifying than seeing our solutions help companies grow and thrive by providing them with the right tools to succeed.”  "At Prosegur, we've always sought out partners that share our vision of enhancing efficiency and delivering unparalleled value to our clients," Mark Barbaric, Senior Vice President of Prosegur’s Technology division, explains. Advanced solutions "WeSuite's suite of software tools perfectly aligns with our goal of simplifying complex workflows, from initial contact to signed contracts. This partnership exemplifies our commitment to providing our clients with the most advanced solutions available." "By leveraging the power of WeSuite's innovative technology, Prosegur will continue to guide the industry, setting new benchmarks for excellence and client satisfaction."

Insights & Opinions from thought leaders at Prosegur

Vibrant GSX 2022 includes new products, new approaches to security

The Global Security Exchange (GSX 2022) in Atlanta in September 2022 is the latest example of the energetic post-COVID resurgence of security trade shows. On the vibrant show flow, discussions centered on topics such as the security industry’s need for more employees and the lingering impact of a months-long supply chain crisis. Against a backdrop of continuing industry challenges, exhibitors and attendees were diverted by a wealth of new opportunities as the industry rebounded. Several major players had big product announcements at GSX 2022 in Atlanta. Manufacturers unveil the latest technology  The big news at Genetec was “5.11.” That’s the newest version of Security Center, which is “all in,” i.e., providing everything Genetec offers in a single “unified” platform. The unified approach streamlines the process for systems integrators, makes quotes easier, and adds value for customers. Standard, Pro, and Enterprise versions provide video, access, and LPR “right out of the box.” Genetec is also launching a new web and mobile client for the “next generation operator.” Paid intern programme Kyle Hurt says the security industry’s biggest challenge is attracting personnel  Kyle Hurt, Genetec’s Senior Sales Director, North America, says the security industry’s biggest challenge is attracting personnel (even more challenging that the supply chain.) Genetec’s response is a robust paid intern programme, welcoming 120 interns into various departments for a full semester. The programme helps to feed Genetec’s need for new talent. “You can’t coach passion,” said Hurt. WiseNet Edge Hanwha Techwin introduced a “serverless camera” at GSX 2022, named the WiseNet Edge. It is a video camera with a built-in solid-state hard drive for storage. The camera can store its own video and take in other camera feeds. In effect, it operates like an NVR but is less expensive and with an internal solid-state drive. Video can be viewed through a cloud browser, and Hanwha’s WAVE software, loaded on the camera, enables the management of several cameras at a site. High-res video is stored inside the camera, and any information can be shared with the cloud according to the needs of the application. i-PRO Mini i-PRO launches its own Video Insight video management system and MonitorCast access control i-PRO has fully transitioned away from Panasonic and is charting its own ambitious future path. Seeking to be “bold, trusted, and flexible,” the company is releasing a raft of new products, filling in previous gaps in the line, and bringing forward new innovations, including a full complement of AI. In addition to hardware, they have their own Video Insight video management system and MonitorCast access control, which was part of the Video Insight acquisition in 2015. An i-PRO Mini is a tiny camera, smaller than a smartphone. All cameras are NDAA compliant. People are coming together “The show has been phenomenal,” said Josh Letourneau, Chief Commercial Officer, Prosegur USA. “It’s very nice to see that people are coming back. After the pandemic, we are finally in a position of coming together. Lots of organisations are coming to see us.” Intelligence-led risk management Prosegur is a global company looking to expand aggressively in the United States, creating multiple “metropolitan service areas,” where the company’s fully integrated offerings are available. What makes the company unique is its “intelligence-led risk management,” says Josh Letourneau, adding “It’s more than AI, it’s about human intelligence, too." Prosegur sees evolution and growth opportunities in the U.S. market. “We are one of the largest companies no one has heard of,” adds Letourneau. “The show seems as back to normal as possible,” said Keith Bobrosky, President of Delta Scientific, who attended the show although his company did not exhibit, adding “There seems to be a generally positive spirit about the show this year.” Physical security protocols Bobrosky sees data centres as the next big market for his company’s vehicle barriers Bobrosky’s company has worked aggressively to avoid the impact of supply chain issues, ordering plenty of extra inventory to avoid the possibility of a part running out of stock. “We got ahead of it and are past the worst of it,” he said. Bobrosky sees data centres as the next big market for his company’s vehicle barriers. “The government will mandate physical security protocols for cybersecurity locations because they house data that affects national security,” he says. Robots and indoor drones ADT Commercial highlighted robots and indoor drones for security apps at their booth. The newest versions of the humanlike robots offer extra padding, more fluid movement, and 360-degree viewing for a better virtual reality (VR) experience, including better peripheral vision. Robots can operate for four hours without a charge and “know” when to return to the charger (to “top off” every hour). Fully autonomous indoor drones can also replace guards, flying near the ceiling and generally after business hours. The use of either robots or drones can lower costs when compared to hiring human guards. Varied uses for canines in security Glen Kucera, Chief Executive Officer, MSA Security, highlighted the capabilities of canines for explosives and firearms detection. “People don’t realise the flexibility of what they can do,” he said. Kucera says canines provide a sophisticated solution to address the escalating active shooter and criminal threat. MSA Security was acquired last year by Allied Universal, adding to the company’s varied offerings for threat detection and management. Rather than individual products, Allied Universal’s emphasis at the show was on bringing solutions together. Their message: Risk is multi-dimensional and different from one client to the next. Access control  Access control needs to develop more modern interfaces to compete with new technology companies AMAG’s news at the show included a new president, David Sullivan, who highlighted AMAG’s role as one of the “last independent access control companies.” He said, “The beauty of AMAG is its installed base and loyal integrator channel.” Sullivan sees changing trends in how office space is managed in the wake of the pandemic. More workplace management applications will emerge, with one of the elements being access control. Access control also needs to develop more modern interfaces to compete with new technology companies entering the market. An encouraging sign is that AMAG had its best year ever in 2021. Orion Entrance Control Orion Entrance Control showed off one of its modern new turnstiles at the RealNetworks/SAFR booth at GSX 2022. The turnstile incorporates an access control module from Elatec to update and expand card reader functionality. Using the module streamlines Orion’s processes and avoids having to update a customer’s readers individually. The turnstile at GSX also incorporated a facial recognition system from SAFR, which could be used instead of, or in addition to, the access control reader. Balancing the cloud and on-premise systems Salient Systems is looking to balance the use of on-premise and cloud systems and emphasise data instead of video. Rather than a single market, Salient sees security as a variety of smaller markets, each focused on different needs. Salient’s customers are typically larger and have multi-site deployments with thousands of cameras. On-premise systems appeal here because they offer an element of control. Open-platform APIs Internal teams at customer sites are seeking out and finding new ways to leverage the data from video systems “People have a keen interest in control and ownership of their data,” says Sanjay Challa, Chief Product Officer, Salient Systems. Internal teams at customer sites are seeking out and finding new ways to leverage the data from video systems, and some of the uses fall outside the traditional “security” market. Open-platform application programming interfaces (APIs) enable more integration with various systems, and broader applications enable customers to leverage budgets from other stakeholders in an organisation. Add-on services “They’re unwilling to shift the entire solution to the cloud, but they want to leverage cloud technologies,” says Challa. For Salient, a cloud system provides remote access to monitor and service video installation remotely. “We enable the integrator to reach into your system to provide a higher level of service,” says Sanjay Challa. He concludes, “Our add-on services bring the best of the cloud to on-premise systems, and integrators don’t have to roll a truck to solve a problem with the system. We are focused on helping integrators succeed.” 

GSX 2022 reflects changing technologies and evolving role for security

GSX 2022 this week in Atlanta highlights the changing role of security in the enterprise. The role of the security director increasingly will encompass facets of cybersecurity as well as physical security. Transitioning to an operation that incorporates both disciplines requires a workforce that embraces education and building new skills. Education and the opportunity to build new skills are evident everywhere at GSX, including in the hundreds of education sessions and also in the knowledge shared on the show floor in the exhibit hall. Risk-based decisions “I really just do physical security.” That used to be a common phrase in the industry, but no more. In addition to ‘upskilling,’ security practitioners also need to speak the language of business and to insert the concepts of security into that language. Fast changes in security are challenging today’s professionals to keep up. The GSX education sessions seek to meet the need. Embracing ESRM includes a complete change in the thinking and approach to security Among the topics at the GSX conference is ESRM (Enterprise Security Risk Management), a security approach that focuses on risk-based decisions and partnerships with asset owners. It’s an approach that requires a holistic view of security risk. Embracing ESRM includes a complete change in the thinking and approach to security. Rather than seeking ‘approval’ for security decisions, security professionals identify risks and possible mitigation strategies and present them to management. Shaping access control Activity in the exhibit hall was brisk on the first day, which was heartening to those who attended a vastly downsized show last year in Orlando. At this show, there is even carpeting. Trends lead the lively discussions at GSX. In a presentation on the show floor Monday, manufacturer Brivo shared top trends that are shaping access control. The trends include: Hybrid work is here to stay. Some 60% of respondents to a Brivo survey said access control is extremely or very important to the hybrid work model. Providing immense value to an organisation, access data helps to manage occupancy and is part of the larger discussion of facility utilisation. Data analytics is ‘mission critical.’ Combining data from multiple sources, including access control, becomes powerful when leveraged using artificial intelligence (AI) and machine learning tools. Applications such as anomaly detection help companies improve operations. Some 65% of respondents to the Brivo survey say integrating access control with other technologies is an important trend. Keeping people healthy Other trends identified by Brivo include mobile credentialing and security centralisation (cloud) Other trends identified by Brivo include mobile credentialing and security centralisation (cloud). Among other exhibitors, Johnson Controls is focusing in their booth on solutions, not products, including the convergence of physical security into the digital space. The OpenBlue system is a digital platform that incorporates security, HVAC, fire/life safety, and building operations in a single platform that is the ‘nerve center’ of an organisation. Increasingly, the areas ‘security’ is responsible for are expanding. During the COVID pandemic, for example, security had to embrace a role in keeping people healthy (as well as safe). The challenges of the pandemic accelerated the OpenBlue portfolio as more security professionals expanded their role. Security operations centre “Moving into the digital space, and digitising what used to be a security operations center, enables us to increase automation and enable security operations to respond more quickly,” said Kenneth Poole, Johnson Controls’ Vice President, National Accounts, North America Building Solutions. Security directors are responsible for things they have never been responsible for before" “Surprisingly a lot of customers are being forced into new areas,” Poole added. “Security directors are responsible for things they have never been responsible for before.” Poole says he is encouraged by the willingness of ‘old school’ security directors to embrace the new reality. Azena’s approach to supplying edge-based camera applications on an ‘app store’ is gaining momentum. Several new applications are being announced at GSX, among the 110 apps on the Azena app store. Apps can be loaded onto Azena-enabled cameras manufactured by Bosch, Hanwha, Vivotek, BST, TopView, and Ability. Video management system Azena has simplified the integration of its app solutions, enabling developers to make only slight changes to an app and ensure it is compatible with the largest video management system (VMS) platforms, including Milestone, Genetec, and NX Witness. A wizard on the camera enables simplified mapping of data analytics to events in a VMS system. New applications in the Azena app store include video sensors to prevent ‘bed fall’ accidents in hospitals and healthcare facilities, incidents that can cost $35,000 on average and account for $34 billion in the United States in a year. The app identifies video signs of an imminent bed fall, such as excessive movement in bed. The analytics run inside the camera and the video feed doesn’t leave the device, so there are no privacy concerns. An Azena app is installed in a camera mounted on ‘Yellow,’ the ‘robot dog’ manufactured by Boston Dynamics Effectiveness of metal detectors Another new application is gun detection that can augment the effectiveness of metal detectors. Also, an Azena app is installed in a camera mounted on ‘Yellow,’ the ‘robot dog’ manufactured by Boston Dynamics and configured for security applications by Prosegur. An Azena app is installed in a Vivotek AI box on the back of the dog; it can detect fire, smoke, and moved luggage. Azena apps for flare and leak detection are becoming more popular in the oil and gas industries, and there are camera apps that can monitor tank levels. Cisco Meraki is introducing two new camera models at GSX, with 4K and 4MP options, a terabyte of storage for 4K, and 256Gb of storage for 4MP. Air quality sensors The cameras will allow most customers to record 30 to 90 days of video in the camera at the edge The cameras will allow most customers to record 30 to 90 days of video in the camera at the edge. Also at the show, they introduced a push button and air quality sensors that are easy to incorporate into a Cisco Meraki application. Cisco Meraki also offers a dashboard that is integrated with the rest of the product portfolio to enable users to view devices on the same interface and in the same ‘pane of glass.’ For physical security users, there is the Meraki Vision Portal, which enables physical security users to run a more effective investigation. Features include a floor plan view and the ability to switch among multiple cameras. Users can instantly search videos using ‘motion search’ to easily find an event in a video.

Prosegur policy promotes responsible use of artificial intelligence (AI)

As new technologies incorporate artificial intelligence (AI) and overall uses of AI continue to expand, what protections are in place to prevent its misuse? Artificial intelligence, like any technology or security measure, is not inherently bad. It can, however, be used for nefarious purposes and in ways that were never intended or thought of. ‘Responsible AI Policy’ to protect users Prosegur has created a ‘Responsible AI Policy’ to protect users from potential AI threats As an AI company, Prosegur has created a ‘Responsible AI Policy’ to protect users from potential AI threats, and to prevent employee and partner misuse of AI-enabled technology, with guard rails in place to hold them accountable, if artificial intelligence is being used nefariously. “Any security or similar company that utilises AI with its products should monitor for potential misuse and implement a similar policy for protection,” contends Mike Dunn, the Chief Technology Officer (CTO) at Prosegur USA. Requirements of Prosegur’s ‘Responsible AI Policy’ include: Human action and oversight - Prosegur heavily monitors their agents using an integrated international security operations centre (iSOC). Floor and shift supervisors ensure that everything is working properly and that incidents are handled. They also ensure employees are logging into AI-enabled cameras and other technologies for the right reason. Transparency - As with any new company-wide policy, Prosegur wants to ensure that every employee learns about the policy and their duties to uphold it. “In doing this, we are making sure that all processes involving AI development are transparent, so any employee can understand and implement the policy into these processes,” says Mike Dunn. Non-discrimination and equity - Prosegur seeks to make sure employees are using AI-enabled technology to look for known criminals, for example, and not profiling or singling people out. Having a policy in place ensures agents are aware. Accountability - The most important part of the policy is to hold people accountable, if AI-enabled technologies are misused. Violation of the policy will result in disciplinary actions, which can range from HR (Human Resources) intervention to possible suspension. For partners, Prosegur would cease and desist using their products immediately upon finding out about any misuse. Leading the charge for ethical AI practices Prosegur is proud to lead the charge for ethical AI practices, by creating this first policy of its kind" “Prosegur is proud to lead the charge for ethical AI practices, by creating this first policy of its kind, and we hope that other security organisations follow suit,” says Mike Dunn. Technology can do wonderful things. In security, technology can help to stop crimes and even to prevent them from happening with deterrents and alarms. Important to take action to stop ‘bad actors’ However, as with any industry or group of people, there will be ‘bad actors.’ Mike Dunn said “It is important to take actions to stop those people, but it is also important not to condemn all technology or practices when this happens.” Even proven, effective technologies can be used for bad (as well as good). An example is TSA Scanners at the airports. They were designed to provide safer air travel, picking up things that normal metal detectors could miss. Misuse of AI technology can cause lot of harm However, it came to light that a few ‘bad actors’ were using this technology and sharing silhouetted nude pictures of passengers. This has since been patched and fixed, but nonetheless, it’s a great example of how misuse can break people’s trust. As a whole, technology can be dangerous. If not used as intended, it can be used to hurt people. The U.S. government has found that China was using facial recognition and demographic analytics to classify and identify people, based on their ethnicity and that technology singled them out for tracking. Important to ensure analytics and AI used as intended As a society, I think it’s important for us to take that first step and self-police any use of these analytics" “As a society, I think it’s important for us to take that first step and self-police any use of these analytics,” said Mike Dunn, adding “At a minimum, (we should) set policies and procedures to make sure these analytics and AI are being used as intended.” As use of artificial intelligence (AI) continues to increase, an industry standard would ensure companies have protections in place for their employees, clients, and partners. Having a policy is the first proactive step in ensuring AI protections. However, companies need to enforce accountability too. Effectively handle security threats and vulnerabilities Mike Dunn continues, “By heavily monitoring for unethical AI practices and enforcing disciplinary actions when needed, companies will be better prepared to handle security threats and vulnerabilities.” At Prosegur, monitoring agents are heavily trained, taught procedures and then closely supervised by several methods. “This is something that should be common practice in the security industry,” says Mike Dunn, adding “We have employed a compliance officer to help us stay ahead of the curve. Fortunately, we have seen many manufacturers and end users adopt this practice as well.” Compliance officers can act faster than new laws enacted Compliance officers can act faster than new laws being enacted, and often will hold their company to higher standards than a minimum threshold. Mike Dunn concludes, “Putting a responsible AI procedure in place is Prosegur’s way of taking on this problem we see in our everyday work.”

Quick poll
What is the most significant challenge facing smart building security today?