Kingdom Services Group Ltd - Experts & Thought Leaders

Kingdom Security, a proud part of The Kingdom Group, has celebrated an extraordinary evening at the prestigious Security and Fire Excellence Awards 2024, taking home two of the industry’s top awards. The Kingdom team took centre stage at the glittering awards ceremony held at the JW Marriott Grosvenor House in London on Monday, 2nd December. Team’s dedication Kingdom Security received a bronze award for ‘Security or Fire Best Company to Work For,’ truly celebration Kingdom Security was awarded the ‘Security Customer Care Initiative Award’ and the ‘Inspiration in HR Award,’ showcasing the team’s dedication to delivering exceptional results. Adding to the night’s success, Kingdom Security also received the bronze award for ‘Security or Fire Best Company to Work For,’ rounding off a truly remarkable celebration. Commitment to delivering service Terry Barton, CEO and Founder of Kingdom Services Group, reflected on the achievements: "From our beginnings in 1993 to where we stand today, these milestones make me immensely proud. These awards reflect the exceptional work of our talented colleagues and their commitment to delivering Service with Care. Every day, I’m inspired by the projects our teams undertake and the impact they create for both our colleagues and customers." "The Kingdom story isn’t just about success—it’s about evolution. Together, we’ve reached incredible heights, and as a united team, we’ll continue to innovate and grow, always grounded in care and purpose." Well-being and long-term development The HR team has built a workplace culture that sets a high standard across the industry The awards also highlighted the outstanding work of the Kingdom Human Resources team, led by Karen Kelly-Williams, Assoc CIPD. Recognised for championing colleague well-being and long-term development, the HR team has built a workplace culture that sets a high standard across the industry. Karen expressed her gratitude: “It was an incredible night, and hearing Kingdom’s name called out filled me with pride. I’m privileged to work with a talented team who consistently push boundaries in DEI and well-being. Our philosophy is simple, care for our colleagues, and they’ll care for Kingdom. This award is a validation of that ethos, and we are truly honoured to receive this recognition.” Kingdom Security’s Customer Care Initiative Kingdom Security’s Customer Care Initiative highlights a proactive, customer-focused approach. By mapping the customer journey and delivering creative, compliant, and cost-effective solutions, the initiative embodies Kingdom’s commitment to service with care excellence—backed by powerful case studies and testimonials. The nomination process for these awards was rigorous, requiring detailed submissions and testimonials from customers and colleagues, followed by a competitive selection process.

A security company has issued a warning to commuters after a worrying rise in theft and antisocial behaviour at train stations. Kingdom Security, who provide a range of security measures including security personnel to a wide range of sites across the country are becoming increasingly concerned about a rise in theft at several train stations and are asking regular commuters to remain vigilant. Shoplifting offences According to the ONS, England, and Wales reached a new 20-year high with 443,995 shoplifting offences committed in 2023/2024. The situation is certainly worrying and although commitments were made in July’s Kings Speech, Graham Allison, COO of Kingdom Security, is urging commuters to be vigilant and to make security aware if they see any causes for concern in train station shops. Campaign against shoplifting and violence “Kingdom welcomes the government’s commitments to crack down on shoplifting and violence against shop workers. Train station retail workers are under immense pressure, especially during peak commuter hours, and unfortunately, some people rushing to get their train may be tempted to steal rather than wait in line.”  “Nationwide, we are also seeing a rise in the verbal and physical abuse being faced by retail workers, and we fully support Co-op's campaign to make this a standalone criminal offence,” continues Graham. “At train stations, there are fewer staff in store to deal with situations that escalate, so security personnel needs to be trained to deal with these issues and protect shop workers.” Preventative solutions Incident Reporting software allows store managers to log the value of goods and the time of day There are many preventative solutions retailers in train stations can take to better protect themselves. For example, Kingdom Security is rolling out new innovative measures to crack down on shoplifting. Their Incident Reporting software allows store managers to log the value of goods and the time of day these attacks happen through their mobile, to build a clearer image of when theft is most likely to occur, and to identify the high-value items. These forecasts let management staff prepare and prevent any abuse and theft within their stores, better-protecting team members and the public during especially busy commuter hours. The public to remain vigilant Graham emphasises, “The security industry is making huge strides forward, in not only reacting to theft after the fact but creating a basis from which retailers can better prepare for it." "We are asking the public to remain vigilant, especially during commuter hours when stations are at their busiest, and if you see anything suspicious alert the relevant authorities including the British Transport Police immediately.” 

Kingdom Security, a UK security firm has welcomed commitments in the King’s Speech to tackle the scourge of shoplifting in retail stores but warned shoppers they need to stay vigilant.  Shoplifting law changes Kingdom Security, who provide integrated security solutions to retailers across the country, welcome the proposed changes in the law to shoplifting offences, and assaults on shop-workers to become a specific offence.    The changes come as England and Wales recorded over a jaw-dropping 430,000 offences in 2022/2023 according to the ONS.   Mitigating threats with security solutions Shoppers should also be vigilant, and protect their purses, wallets, and phones from getting stolen A planned reversal in the previous government’s categorisation of theft of goods worth less than £200 as a minor offence will hopefully help tackle the rising problem, but Kingdom Security warns that this should not make shoppers complacent. Kingdom Security advises retailers and supermarkets to ensure they have a security presence aiming to mitigate such threats. Solutions range from including physical retail specialist security personnel, checking bags before shoppers leave the store, and the tagging of high-value items.  Shoppers should also be vigilant, and protect their purses, wallets, and phones from getting stolen while shopping in-store.  Shoplifting Shoplifting has been increasing in recent years, and with that, a direct rise in the level of retail violence and abuse has followed, with the BRC’s crime survey from February revealing a 50% year-on-year increase of shoplifting, to almost 1,300 incidents a day in 2022/2023.   The widespread reports of shoplifting across the nation within supermarkets in recent years have been largely believed to have been fuelled by the cost-of-living crisis say consumer experts.   Welcoming the new commitments Graham Allison, Chief Executive Officer at Kingdom Security, says, "We’ve seen these rises in reports of shoplifting at retailers across the country, and welcome commitments to tackle the problem in the King’s Speech." He adds, "Businesses, including supermarkets, help mitigate the issue by having security officers, scanning gates, and a bag-checking operation in place." Crime risk analysis tools Graham Allison continues, "With a security agency that offers crime risk analysis tools, these solutions can be increased and reviewed dependent on particular issues in certain localities, dependent on the time of the day or day of the week."   He further said, "Maintaining essential security measures in place can act as a deterrent for shoplifters and heighten public awareness of the issue, the proposed changes in the law are welcome steps in tackling the issue."