Brinks Home Security - Experts & Thought Leaders

The Orange County Emergency Services, Public Safety Communications Division became the 146th Emergency Communications Center (ECC) in the United States and the 14th ECC in the State of North Carolina to implement the Automated Secure Alarm Protocol (ASAP). Implementation of ASAP "The ASAP program provides our ECC with most accurate and timely alarm notifications possible while reducing the workload of our Public Safety Telecommunicators. The implementation of ASAP provides significant benefits to our Department, our partner public safety agencies, and the community we serve," stated Christopher H. Ward, Division Chief – Public Safety Communications for Orange County Emergency Services. Orange County went live on July 22, 2024 with the following companies: Rapid Response Monitoring, Vector Security, Alert360, Securitas, Holmes Security, Brinks Home Security, Dynamark Monitoring, United Central Control, Protection One, Guardian Protection, National Monitoring Center, Johnson Controls (Tyco), Vivint, CPI Security, Wegmans Security, Affiliated Monitoring, ADT and Security Central with Alert360 being brought online soon.

The Buncombe County Public Safety Communications Centre (BCPSC) became the 145th Emergency Communications Centre (ECC) in the United States and the 13th ECC in the state of North Carolina to implement the Automated Secure Alarm Protocol (ASAP).  Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centres to Emergency Communication Centres (ECCs).   Agreement with MCP TMA signed a multi-year managed services agreement with MCP in June Buncombe County went live on June 21st and 22nd with the following alarm companies: Rapid Response Monitoring; Vector Security; Alert360; Securitas; Quick Response; Brinks Home Security; Dynamark Monitoring; ADT; Protection One; Guardian Protection; National Monitoring Centre; Vivint; Johnson Controls (Tyco); Security Central; United Central Control; CPI Security; and Affiliated Monitoring. TMA signed a multi-year managed services agreement with Mission Critical Partners (MCP) in June to power the growth of its ASAP Service. The goal of the new partnership with MCP is to expedite the expansion of the ASAP Service and drive the development of a cloud-based solution. The next-generation solution will allow for the real-time sharing of rich data, including camera video streams, live location, health information, photos, and interior blueprints, dramatically improving situational awareness for emergency responders.

Brinks Home, one of North America’s home security and alarm monitoring companies, announces two new firmware features, Vacation Watch, and Package Detection, to ensure peace of mind for homeowners while they are away.  Vacation Watch allows homeowners to seamlessly create temporary Escalated Events rules via the Brinks Home website or mobile app to automatically enable recording while away. Similarly, Package Detection ensures homeowners are the first to know when a package is delivered. Vacation Watch and Package Detection With Vacation Watch and Package Detection, customers can experience additional video monitoring control, making it easy to customise a surveillance schedule. Amplifying user experience, Vacation Watch enables automatic video monitoring at the time of departure and pauses recording upon arrival, sharing alerts via a push notification, text, and/or email the instant a significant event occurs.  Advanced security monitoring offerings Package Detection will notify customers when a package is retrieved with a video clip In addition to notifying customers when a package is delivered, Package Detection will notify customers when a package is retrieved with a video clip to show the customer who has retrieved it. "With our commitment to protecting and meeting the needs of our customers, the new Vacation Watch and Package Protection features are an incredible addition to our advanced security monitoring offerings,” said Jonah Serie, Brinks Home Senior Vice President of Field Operations. Easy maintenance "We’re proud to present more innovative solutions to home security, and are humbled at the opportunity to improve homeowners’ safety and grant peace of mind to customers nationwide.” Available via the Brinks Home website and Brinks Home Mobile App, Vacation Watch and Package Detection features can be easily maintained and turned on in the settings.