BCDVideo - Experts & Thought Leaders

When the Utah Transit Authority (UTA) decided to expand their rail lines in 2013, they knew that their surveillance systems would need a major upgrade to keep both passengers and property safe and secure. An open platform video management software (VMS) solution and flexible storage proved to be the clear choice to efficiently support a growing public transit system as new business opportunities came to the region. Challenge: safe public transit sets the stage Local leaders know that a top-notch public transit system makes a region more desirable to relocating businesses. And while accessibility is foremost, security is of immense importance, with passengers placing a premium on safe transportation. The right choice was a VMS that was much more flexible and efficient In 2014, the UTA was building a new transit line and was eager to display an improved surveillance system to state dignitaries. Their video security system needed upgrading from one that was limited by the capacities of its servers, to accommodate a 500-camera expansion. The right choice was a VMS that was much more flexible and efficient. Solution: centralised expansion is on track: Milestone XProtect® VMS platform Network cameras from Axis, Panasonic, IQeye, and DW® HP servers from BCDVideo Implementation by Diamond Partner Stone Security Flexible software design to further expand the system Milestone VMS supports many different kinds of cameras and allows more devices on platforms while centralising the control system. The security camera views are accessible by dispatch, commuter, rail control centers and other authorised users. The 1000+ camera system as of 2015 operated with nine HP servers (eight for recording and one for management). With this system in place, UTA could expand to 2,000 cameras or more. Result: staying ahead and following up Milestone marries two critical components: a centralised system and a lot of diversity in its deployment Milestone marries two critical components: a centralised system and a lot of diversity in its deployment. The open platform provides a best-of-breed software integration model and ensures that UTA isn’t tied to any one technology, accommodating future growth. The significant improvement in video quality made it easier to monitor and investigate any adverse events. The system function called Evidence Lock allows extension of the retention time for video recordings from selected cameras. And the encrypted video footage has authenticated time stamps, which is useful when exporting video to be presented in court. The use of Milestone technology had a positive financial impact for UTA. Gate arms at rail crossings frequently get damaged or broken off by motor vehicles. Prior to the Milestone installation, these costly incidents would often go unresolved. The new camera deployments helped police to follow up on incidents and even recoup damages. Preventing serious incidents The Milestone VMS lets staff check the alarm by accessing the video remotely, saving time and money UTA equipped its system with monitoring alarms in 19 locations, mostly in remote buildings that require navigating through difficult terrain. The Milestone VMS lets staff check the alarm by accessing the video remotely, saving time and money. The system has also been used to prevent serious incidents. When a driver failed to report his truck stalled on a train track, the incident was observed in the VMS by a UTA technician who notified rail authorities. In that instance, Milestone helped avert a serious and potentially life-threatening accident. “Milestone has saved us tens of thousands of dollars by allowing us to better monitor and investigate transit incidents and accidents.” - Video Security Administrator, UTA.

Financial institutions of all sizes demand simple, reliable solutions to protect against fraud, theft, and accidents in the workplace. Advancements in camera resolution and storage capabilities have put pressure on banks and credit unions to upgrade their video surveillance systems. Upgrading to a modern, economical NVR server will greatly increase system performance and scalability for small-budget projects with benefits seen across both loss prevention and business insights. Reliable high performance However, not all banks have the same security budget as large institutions. This makes high-power, custom-built solutions seem unrealistic; however, small projects featuring bandwidth limitations need to retain the ability to scale up depending on future surveillance demands. Before any system expansion can occur, reliable high-performance must be established. White-box solutions compromise quality and underperform when exposed to the tough requirements of the financial security market. Fortunately, custom-built, video-optimised solutions are not exclusive to large multinational financial institutions. Network architecture When upgrading an ineffective digital security system, a new network architecture needs to be created. Usually, this means switching from DVR to NVR servers. As a result, network switches attach to the camera allowing for easier future system expansion. Along with the newly gained scalability, throughput performance on servers can achieve significantly higher levels.BCDVideo offers servers, networking and workstations that provide enterprise-quality performance for all financial projects, regardless of size Implementing a complete video solution with high-performance servers, modern networking protocols and powerful workstations in financial institutions is now possible, even for small projects. BCDVideo offers servers, networking and workstations that provide enterprise-quality performance for all financial projects, regardless of size. The Benchmark Magazine 2016 Infrastructure award winner Aurora Server Series earns its name by marking the dawn of a new era in DVR replacement. Small-budget projects that have previously succumbed to the pressure of sacrificing quality for short-term savings now have access to servers with redundant power, 12Gbps RAID controller with 2GB of Flash Based Write Cache, hot-pluggable helium hard drive, and 10,000 PassMark rated CPUs. These big project features fit price-conscious budgets while maintaining the high-performance found in enterprise surveillance. BCDVideo Titan Networking The Titan Networking Series is priced well below standard to ensure project size and scope does not prevent an integrator from deploying a complete networking solution. Without the added cost of a networking engineer, savings reach into the thousands. Additionally, by using cutting-edge technology like Shortest Path Bridging, Titan switches, backed by a five-year, on-site warranty, will run at a high-level for years. The Gamma Series workstations fill the void in commercial and enterprise environments. Ideal for access control and IP video surveillance, they are powerful enough to render high-quality megapixel images for applications running 24/7. Optimised for advanced graphics and video capabilities, smaller projects can use the Gamma Series as both a video recorder and viewer.

Like any retail franchise, car dealerships that have multiple locations nationwide require comprehensive, reliable, and scalable video surveillance solutions to protect their businesses. With dealership theft increasing by 7% since 2021, protecting high-value inventory, mitigating liability risks, and ensuring compliance with video data retention standards have become critical priorities. Future surveillance solutions BCD is vital to guarding functions, protecting valuable assets, and maintaining peace of mind Additionally, managing surveillance across multiple sites demands systems that are easy to deploy, cyber-hardened, and capable of centralised oversight. As dealerships continue to expand, investing in future-ready surveillance solutions with a trusted systems builder like BCD is essential to safeguarding operations, protecting valuable assets, and maintaining peace of mind. The challenge Car dealerships face distinct challenges when it comes to security and operations, such as: Asset Protection: Showrooms and lots house high-value vehicles and parts, making them prime targets for theft and vandalism. Cybersecurity Threats: Surveillance systems needed to be cyber-hardened to prevent breaches that could compromise sensitive footage or customer information. Reliable Recording: Continuous operation is essential to ensure no gaps in security coverage, particularly during off-hours or high-traffic events. Scalable Storage Across Locations: With multiple sites generating large volumes of video footage, dealerships need a solution to store data for 30-90 days to comply with industry regulations and internal policies. Centralised Management: Managing surveillance across dozens of locations required a solution that simplified oversight while enabling scalability for future growth. The solution BCD’s All-in-One Hybrid Cloud NVR is a cutting-edge video surveillance solution designed to address these challenges. The solution offers: Integrated PoE Switch: The All-in-One NVR includes a built-in Power over Ethernet (PoE) switch, simplifying installation and reducing the need for additional network infrastructure, which saves time and costs while simplifying the overall infrastructure. Cyber-Hardened Security: BCD’s solutions are all certified as cyber-hardened solutions to maximise data protection and minimise the risk of data breaches. Always-On Recording: With features like RAID storage for redundancy and failover capabilities, along with the Harmonise Remote Monitoring and Management plugin, the All-in-One solution ensures uninterrupted recording, and with customised notifications, can mitigate hardware or network disruptions. Hybrid Cloud Architecture: The All-in-One NVR provides 80TB of local storage for immediate access to live footage while seamlessly integrating with cloud storage for long-term retention. This hybrid approach ensures franchises can store footage for 30 days or more without overwhelming local resources. Centralised, Scalable Management: BCD’s solution is simple to deploy and typically takes 30 minutes or less, allowing franchises to monitor and manage surveillance across all locations from a single interface, simplifying administration and reducing operational overhead. The results Deploying BCD’s All-in-One Hybrid Cloud solution has the potential to drive significant improvements across multiple aspects of a franchise’s video surveillance operations, including: Enhanced Security: Reliable and cyber-hardened surveillance protect valuable inventory and reduce the risk of theft or vandalism. Continuous Uptime: The system’s failover mechanisms along with Harmonise Remote Monitoring and Management Plug-in ensures 24/7 recording with no interruptions, providing full coverage for liability and security events. Regulatory Compliance: Hybrid cloud storage allows each location to easily meet the 30-90-day retention requirement without costly local storage upgrades. Operational Efficiency: Centralized management and user-friendly tools reduce the complexity of overseeing surveillance across multiple locations, cutting costs and improving oversight. Future-Ready Scalability: As franchises expand, BCD’s solutions are designed to scale effortlessly to accommodate new locations and increased storage demands, providing a future-proof investment. Conclusion BCD’s All-in-One Hybrid Cloud NVR is an ideal solution for national franchises, such as car dealerships, and offers a secure, reliable, and scalable video data infrastructure. By leveraging hybrid cloud technology and simplified management, franchises will experience peace of mind knowing their assets are protected, compliance requirements are met, and their operations will be optimised for growth.

A hyperconverged infrastructure is a software-defined environment in which various elements of a physical security system – computing, storage and networking – are combined together and run more efficiently on fewer hardware devices. Rather than each element of a system being represented by a physical hardware device, those elements are combined on a cluster of hardware devices. Hypervisor software separates a computer's operating system and applications from the underlying physical hardware. The elements continue to function as before, and software keeps them separated virtually, while also enabling the system to run more economically on less hardware. Virtualisation within hyperconverged systems Hypervisor software separates a computer's operating system and applications from the underlying physical hardware Software companies such as VMWare, Microsoft Hyper-V and Nutanix provide virtualisation software that enables hyperconverged systems in the IT world. However, bringing hyperconverged systems to the world of video surveillance requires special handling, and security integrators may not be aware that hyperconverged software from the IT market does not work seamlessly with video data. Specifically, these hypervisor software systems have latency problems that are not compatible with video. Therefore, hyperconverged software systems must be adapted to meet video’s needs. Companies working to bring hyperconverged systems to the video market are taking proper measures to ensure that those systems deliver on expectations of security integrators and end users while also providing economic and operational advantages of hyperconverged systems. Why a virtual machine can aid your server solution A hyperconverged system can transition a stack of 10 or more application servers down to three servers, with all the applications still virtually separated on fewer machines. Each server is used to 100 percent of its capacity, which is more efficient. Companies working to bring hyperconverged systems to the video market are taking proper measures to ensure that those systems deliver on expectations Both operating and maintenance expenses are lower, and if more computing resources are needed for a virtual machine, the software interface enables an end user to allow more processing power, RAM or disk space to that application. Less servers equate to less equipment costs, and also less costs for rack space, cooling and other related expenses. When a video system is working on a hyperconverged cluster, what happens if there is a hardware failure? The virtual system gets moved to a cluster that is working, but there might be a 30-second gap in video, which would not be acceptable for a critical application. All video must therefore be saved in two places. Virtualised server stacks from BCDVideo BCDVideo has entered into an engineering partnership with Scale Computing to develop an optimised hypervisor based on Scale Computing’s HC3 software that is also efficient for writing video.Less servers equate to less equipment costs, and also less costs for rack space, cooling and other related expenses Virtualisation in the physical security market can create traffic patterns that are unlike traditional IT, and changes need to be implemented to accommodate for that. To avoid a “bottleneck” that can occur during the virtualisation process, the virtual machine and the underlying physical hardware must be optimised to account for the virtualisation process. “Performance and high-availability are critical in the video surveillance market and not all HCI solutions will adapt to video data,” said Dan Pierce, VP of Strategic Sales at Scale Computing. “With Scale Computing’s HC3 platform and BCDVideo’s ‘purpose built’ approach, customers will benefit from a solution that’s adapted to meet industry wide requirements while simplifying the management and maintenance of their infrastructure.”  Hyperconverged infrastructure will become more and more prevalent in the video market, especially for large systems that have high camera counts and longer video retention times. Hyperconverged systems offer a more efficient use of resources and save costs because hardware is more fully utilised. Previous problems of using hyperconverged systems for video have been solved, which paves the way for much more widespread deployment. Over time, we should expect hyperconverged system to become more common for larger video installations, such as gaming, sports arenas, large cities, universities, corporate campuses and airports. The key to success is applying knowledge both of the needs of video systems and of how hyperconverged systems can be adapted to meet those needs.

Anyone looking to ensure customer satisfaction in the video server market for security integrators and end users need look no further than the supply chain. Eliminating the inconsistencies and time delays in the supply chain is a key strategy to ensure customer success, and certified systems builders can provide extra value in the process. Tom Larson, Chief Technology Officer, BCDVideo, says supply chain issues impact customer satisfaction for integrators and end users at all stages of an integrator’s job – at presale, during deployment and for after-sale support. Data capture form to appear here! Stage one: presale Sticking with large, enterprise-grade server manufacturers like Dell and HP guarantees the widest possible selection of high-quality products For an integrator commissioning a video job, a systems builder can provide a wide selection of server and networking products – including the exact needs of any application – through an association with a large-scale OEM (original equipment manufacturer). The scale of the manufacturer also ensures the quality of products; each individual component is made by the same manufacturer so quality and compatibility of the assembled product are givens. In contrast, a generic, non-branded, do-it-yourself server product might be assembled from components made by various no-name manufacturers in an approach reminiscent of Frankenstein, a mixed bag of parts on the inside. Sticking with large, enterprise-grade server manufacturers like Dell and HP guarantees the widest possible selection of high-quality products, says Larson. Stage two: during deployment After an integrator specifies a system, the deployment stage again relies on effective management of the supply chain. In this case, it’s the systems builder that ensures immediate availability of needed server and networking products that are pre-tested and preconfigured before they are delivered to the job site.Creating a close relationship between integrators and their systems builders provides added confidence to integrators that their needs will be met Servers are imaged with the customer’s choice of video management software before they are shipped – it’s another time-saver for customers. Buying direct from a large manufacturer might involve longer lead times, especially if there is a huge amount of equipment involved. In contrast, systems builders can make the process easier by keeping proper levels of inventory on hand and generally ready to be shipped to a customer’s site, within three to five days as needed. If the unexpected occurs with an installation, equipment is needed immediately. In critical situations, additional servers can be pulled from inventory, benched, properly configured, and overnighted if required for a project. A financially solid systems builder can also provide more favorable payment terms, such as net-30 or net-60, to help integrators with cash flow. Creating a close relationship between integrators and their systems builders provides added confidence to integrators that their needs will be met in a timely and professional way. The ability to return equipment within 60 days of purchase for any reason and with no questions asked saves time and also reduces the integrator’s risk. That’s another added service systems builders can provide. The system builder is encouraged to raise high expectations among their integrator customers during deployment and then work to meet, and even exceed, those expectations.All along the supply chain, their certified systems builders facilitate value to integrators and ultimately the end users Stage three: after-sale support If a system component fails two years from now, how quickly can the component be replaced? Large server OEMs maintain seven years of components after a product’s end-of-life, thus ensuring the availability of replacement components. The systems builder again plays a role in making sure that replacements are kept on-hand and can be shipped at a moment’s notice. Another supply chain benefit when it comes to after-sale support is the world-wide availability of on-site technical support provided through large OEM server companies. All along the supply chain, their certified systems builders facilitate value to integrators and ultimately the end users, says Larson. This ensures rapid availability of equipment, flexible payment terms, expertise with system configuration, and the nurturing of a close working relationship with integrators. OEMs provide dependable products to build on, a long-term commitment to providing replacement components, and on-site technical service all over the world. The combination meets the market needs of security and video system integrators and ensures satisfaction of their end user customers.

Choosing the right server for a video surveillance application comes down to one question: What does the customer expect from the system? Is it a retail location with two cameras that only needs video stored for 24 hours? Does the system need failover protection? What are the ramifications if a system goes down? Does business have to stop? How fast does the customer need to have access to video? Is it a regulated industry where immediate access is a requirement? How mission-critical is the video system to operations?  Mission critical video surveillance solutions Such questions can point video system designers to the right technology for an application, and a manufacturer and reseller with a wide product offering ensure that the perfect solution is available and can be shipped quickly. It’s important to remember that this is not a “one size fits all” marketplace. Data capture form to appear here! Questions need to be asked on what an appropriate server solution will provide for the customer 1) JBOD - It stands for "just a bunch of disks" and refers to a collection of hard disks that have not been configured to work together. This approach is typical of stand-alone systems such as a retailer who has one or two cameras recording locally at a remote location, and who have a tolerance for occasionally losing video footage.  2) RAID 5/6 is a redundant array of independent disks in which data is stored across all the disks. The configuration provides more redundancy and reliability, better balance of disk usage, and more throughput and performance. RAID 5/6 is a redundant array of independent disks in which data is stored across all the disks 3) SAN or storage area network is a type of centralised storage providing enhanced accessibility to disk arrays. SAN provides high performance but is not as easy to expand. It is also less expensive than NAS systems.  4) NAS or network-attached storage is another type of centralised data storage. NAS systems are networked appliances containing storage drives. Benefits include faster data access, easier administration and simple configuration. NAS systems are easier to expand than SAN but provide less performance. NAS systems fit well in situations where customers have massive storage needs (or expect to in the future.) These are applications with lots of cameras and a need to retain high-frame-rate video for 180 days or longer. Typical uses include sports arenas, large cities, universities, corporate campuses and airports. Immediate access to video Highly available systems, such as SAN or NAS, are needed in any regulated industry. For example, in the cannabis grower market, an end user might need immediate access to video to show a compliance regulator. Gaming is another market in which immediate access to video is critical, and, for example, if a video system goes down at a table game, the gaming has to shut down, which is an expensive prospect to the casino. Therefore, reliability is critical. Video’s benefits beyond safety and security can also help to justify the costs of more expensive system Importance of video in risk mitigation In some instances, video is used primarily to manage risk, for example in litigation (or to avoid litigation) in a slip-and-fall claim or other court action. This is referred to as Loss Prevention. The ability to save thousands of dollars (or millions) by averting an expensive legal verdict can go a long way toward justifying the costs of systems.  Video’s benefits beyond safety and security, such as for marketing and business analytics, can also help to justify the costs of more expensive systems. Identifying the right video server equipment Offering a variety of choices, and adapting those systems to specific applications, ensures customer satisfaction “A tradeoff of cost and needed functionality is at the center of decisions when buying server systems for video applications,” says Tom Larson, Chief Technology Officer, BCDVideo. “Identifying specifically what the customer needs from the system, and how important it is to meet those needs, points to the right choice in video server equipment. "Various technologies have advantages and some downsides, and it is the customer’s need for those advantages (and tolerance for the downsides) that determines which server equipment is right for the job.” Offering a variety of choices, and adapting those systems to specific applications, ensures customer satisfaction. The systems builder can help integrators analyse the site and project requirements and translate those into the right equipment and networking choices. What does the customer need and how much are they willing to pay for it? The real determination is “how important is the video?”