Articles by Randy Dorn

Significance of value management process

In a highly competitive marketplace, where organisations need to ensure they are contracting for the best possible services, value must be visible. This starts with aligning with the right service provider – one that is dedicated to the organisation’s success and has the people and processes to make an impact. Certainly most, if not all, service organisations say that they strive to exceed client expectations and meet the highest standards in their industry &ndash...