Articles by Jonathan Berman

2017 saw an opportunity for the economy to have a strong stock market, which provided companies confidence to invest in and update their infrastructure. This included many replacing older access control systems and moving to more integrated solutions for better connectivity between all security-related systems. We anticipate commercial businesses to invest in infrastructure, which will include security systems and technologies. Each year there is an increase in random violent incidents, w...

How do you provide unparalleled, personalised customer service and support in a high-tech, self-service world? This blue ribbon is achievable by fusing the human component of superb customer care with user-friendly, cutting-edge solutions that are available around the clock. Technology has made it possible for customers to get assistance at their convenience, with no need to be concerned with business hours or time zone differences. Automated operators and sophisticated websites c...