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Pluralsight, the technology workforce development company, today released its 2024 Technical Skills Report. This annual survey asked 1,400 executives and IT professionals how organisations can leverage technology to drive business value in a world where budgets and headcount are decreasing and technology is evolving at a rapid pace.

The findings highlight the top areas for upskilling and learning opportunities, the biggest benefits of continuous learning, and the greatest impediments to adopting upskilling programmes.

Need for foundational skills

The results were unanimous across markets and career levels: cybersecurity, cloud, and software development, which are considered the most imperative tech skills to learn, are the top areas where skills gaps persist. Cybersecurity and cloud have been named the two largest skill gaps since 2021. 

This sends a clear message: before prioritising skills for tech trends, an organisation needs solid foundational skills in security, cloud, and software development.

Notable findings

  • Sixty-five percent of respondents said cybersecurity skills were lacking most within their organisations, followed by cloud (52%) and software development (40%).
  • Cybersecurity skills were cited as the most important to learn in the next year (63%), followed by cloud (47%), and software development (45%).

Despite the hype in the news feed, Pluralsight’s report found that AI/ML skills gaps are the lowest priority to address, but demand is growing. Compared to last year, 11% more technologists are interested in building AI/ML skills.

Cybersecurity skills rank at the top

While we know AI/ML skills are increasingly critical, we’ve also found that organisations have other, more immediate upskilling priorities,” said Aaron Rosenmund, Pluralsight’s Senior Director of Security & GenAI Skills.

Considering that the average cost of a data breach is $4.45 million and that successful cyber-attacks are continuing to exponentially increase year-over-year, it becomes clear why cybersecurity skills are top of mind for organisations.”

Hiring vs. upskilling

Sixty-six percent of organisations say hiring takes longer or the same amount of time as upskilling

When a skills gap is identified, organisations have two options: hire new talent or upskill current employees. Hiring is often regarded as a quick way to find top talent with the right skills but the findings say otherwise. Sixty-six percent of organisations say hiring takes longer or the same amount of time as upskilling existing talent.

Upskilling’s benefits come to life in the numbers. The average cost of hiring new tech talent in the US is more than $23,000 and takes 10 weeks. According to respondents, more than half of organisations (57%) spend only $5,000 per employee on upskilling. 

Financial benefits of upskilling

This year’s report highlights the financial benefits of upskilling current workforces and how continuous learning boosts the confidence of employees and empowers them to thrive in their roles as the technology landscape continues to shift,” said Will Clive, Pluralsight’s Chief People Officer.

It’s clear that investing in tailored learning paths to assess and address specific knowledge gaps can lead to significant business outcomes.”

A culture of learning 

Organisations struggle to implement successful upskilling programmes has not changed in the last three years

The power of upskilling is undeniable but putting it into practice with employees is the real challenge. The top reason organisations struggle to implement successful upskilling programmes has not changed in the last three years of this study: lack of time. 

Despite clear barriers, organisations can unlock upskilling engagement with a culture of continuous learning. The first step is to identify existing skills to see the gaps. Pioneers need to stay engaged in this process: only 33% of executives completely understand the skills their IT teams need and 68% of technologists say leadership at their organisation is not aware of a tech skills gap.

Performance and innovation

When it comes to discovering what drives employees to upskill, a new #1 motivation to participate emerged this year: stronger job security and improved confidence. This is yet another proof point in upskilling contributing to higher employee engagement that can drive performance and innovation.

With 78% of organisations abandoning projects partway through because of not having enough employees with the right tech skills, there is no time to waste in closing the gap. 

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