Platinum Protection Systems, LLC went from personally checking on customers' cameras to verify operation, to setting up email notifications and now instant camera, and server status via exacqVision Integrator Services Portal.
Small customers typically do not have the time to monitor their security systems. Therefore, Platinum Protection Systems needed a real-time system, to easily access all of their customer’s surveillance equipment, through one interface. They have deployed more than 1,000 cameras into the Portal interface, in order to continuously monitor critical video recording components.
exacqVision Integrator Services Portal
exacqVision Integrator Services Portal gives Platinum Protections Systems a way to properly prioritise and coordinate service. Within minutes of seven cameras going down at a bus terminal customer, Platinum was able to contact them immediately, address the situation and dispatch a prepared technician, with the appropriate tools needed, to restore the cameras, before any important video could be lost.
“exacqVision provides us a way to give our customers proactive support, faster and more costeffective than ever before,” said Michael Terrizzi, Owner, Platinum Protection Systems, LLC.
Enhanced reliability and trust
With exacqVision Integrator Services Portal, Platinum Protection Systems could ensure 24/7 reliability
Platinum Protection Systems, LLC had a customer with more than 300+ cameras and 4 video recorders installed on their campus. The addition of exacqVision enabled them to improve their service and ensure no storage alarm issues occurred.
With exacqVision Integrator Services Portal, Platinum Protection Systems could ensure 24/7 reliability and respond immediately. Prior to the Portal, the end user and previous integrator only conducted a bi-annual audit of drive health and had missed a RAID5 drive failure, because there was no notifications setup.
“Having access to exacqCloud gives our customers another set of eyes and a constant reassurance of security system reliability,” said Michael Terrizzi, Owner of Platinum Protection Systems, LLC.
Benefits of exacqVision Integrator Services Portal include:
- Quickly address problems with real-time dashboard.
- Implement faster, lower cost service.
- Provide software update services to your users by scheduling remote software updates.
- Receive notifications of critical video recording components.
- No special network configuration.
- Network / IP
- Remote surveillance
- Remote video surveillance
- IP video surveillance
- Electronic security systems
- Application security
- Remote security
- Perimeter security
- Security management
- Security policy
- Security cameras
- PTZ cameras
- Covert cameras
- Security camera systems
- Security monitoring system
- Network monitoring
- Asset tracking
- Remote video monitoring
- Building security
- Facility security
- Network cameras
- IP Surveillance
- Security service
- Mobile surveillance
- IP security solutions
- Covert Surveillance
- Security communication
- Perimeter protection
- Mobile communications
- Central Monitoring
- Incident Management
- Security Assessments
- Video surveillance
